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  • Help Desk Software with user groups and temporary ban function?

    - by Zillo
    Does anyone know any Help Desk Software which allow you to create user groups / to mark/categorize specific users in some way / and to to ban specific users/e-mails (not user groups) for a specific period of time? Kayako? OTRS? simpledesk?... Kayako looks to be very functional but not sure if it has this option. zendesk is also very functional but a SaaS service not a downloadable software. Since the functions that I am saying are very common in forum software, maybe simpledesk could do it since it is based in SMF. Any ideas?

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  • Now Shipping! NetAdvantage for .NET 2010 Volume 3!

    The new NetAdvantage Ultimate includes all four Line of Business user interface control sets for ASP .NET, Windows Forms, WPF and Silverlight plus two advanced Data Visualization UI control sets for WPF and Silverlight. With six NetAdvantage products in one robust package, Infragistics® gives you hundreds of controls and infinite development possibilities. Unified XAML Product Strategy-Share Code, Get More Controls In the 10.3 release, Infragistics continues to deliver code parity between the XAML platforms, WPF and Silverlight. In the line of business toolsets, Infragistics introduces the new xamSchedule™, full-featured, Outlook® 2010-style schedule controls, and the new xamDataTree™, a data bound tree view that comfortably handles tens of thousands of tree nodes. Mimicking our Silverlight Drag and Drop Framework, the WPF Drag and Drop Framework CTP empowers you to add your own rich touches to your applications. Track Users' Behaviors New to all NetAdvantage Silverlight controls is the Infragistics Analytics Framework (IGAF), which empowers you to track user behavior in RIAs running on Silverlight 4. Building on the Microsoft® Silverlight Analytics Framework, with IGAF you can analyze the user's behaviors to ensure the experience you want to deliver. NetAdvantage for Windows Forms--New Office® 2010 Ribbon and Application Menu 2010 Create new experiences with Windows Forms. Now with Office 2010 styling, NetAdvantage for Windows Forms has new features such as Microsoft® Office 2010 ribbon and enhanced Infragistics.Excel to export the contents of the high performance WinGrid™ into Microsoft Excel® 2010. The new Windows Message Support enables Infragistics standalone editor controls to process numerous Windows® OS messages, allowing them to respond just like native controls to changes in the Windows environment. Create Faster Web 2.0 Experiences with NetAdvantage for ASP .NET Infragistics continues to push the envelope to deliver the fastest ASP .NET WebForms controls available on the market. Our lightning fast ASP .NET grids are now enhanced with XPS/PDF Exporting and Summary Rows. This release also includes support for jQuery Templating (as a CTP) within our WebDataGrid™ and WebDataTree™ controls allowing you to quickly cut down overall page size. Deliver Business Intelligence with Power, Flexibility and the Office 2010 Experience NetAdvantage for WPF Data Visualization and NetAdvantage for Silverlight Data Visualization help you deliver flexible, powerful and usable end user experiences in Business Intelligence applications. Both suites include the Pivot Grid that delivers the full power of online analytical processing (OLAP) to present multi-dimensional data, sliced and diced in cross-tabulated form for end users to drill down into, interact with and easily extract meaning from the data. Mapping Made Easy 10.3 marks the official release of the WPF Data Visualization xamMap™ control to map anything and everything from geographic to geo-spacial mapping data. Map layers allow you to add successive levels of detail, navigational panes for panning in all directions, color swatch panes that facilitate value scales like Choropleth shading, and scale panes allowing users to zoom-in and out. Both toolsets introduce the first of many relationship maps! With the xamOrgChart™ CTP you can map out organizational charts of up to 50K employees, competitive brackets (think World Cup) and any other relational, organizational map your application needs. http://www.infragistics.com span.fullpost {display:none;}

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  • What is the advantage to hosting static resources on a separate domain?

    - by Michael Ekstrand
    I notice a lot of sites host their resources on a separate domain from the main site, e.g. StackExchange using sstatic.net, Barnes & Noble using imagesbn.com, etc. I understand that there are benefits to putting your static resources on a separate host, possibly with an efficient static-file web server like nginx, freeing up the main server to focus on serving dynamic content. Similarly, outsourcing to a shared CDN like cloudfront Akamai is logical. What is the benefit to using a separate domain otherwise, though? Why sstatic.net instead of static.stackexchange.com? Update: Several answers miss the core question. I understand that there is benefit to splitting between multiple hosts — parallel downloads, slimmer web server, etc. But what is more elusive is why multiple domains. Why sstatic.net rather than static.stackexchange.com as the host for shared resources? So far, only one answer has addressed that.

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  • How to Create Effective Error Reports

    - by John Paul Cook
    This post demonstrates some generic problem reporting steps that I encourage all users, whether developers or nontechnical end users, to follow. SQL Server has a feature that can help. So does Windows in some cases. More on those in Step 3. Step 1: Is the problem caused by a particular action undertaken on a gui? If so, you should get a screen capture. But if it is caused by executing some T-SQL code in a query window, just copy/paste the offending code as text. There are several ways to get a screen...(read more)

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  • Another Custom Property Locator: a Library of Books

    - by Cindy McMullen
    Introduction The previous post gave an introduction to custom property locators and showed how create one using JDeveloper.  This post continues on the custom locator theme, with a slightly more complex locator: a library of books.  It demonstrates using the DAO pattern to delegate data access from the Locator, which is likely how many actual backing stores will integrate with the Locator.  You can imagine, rather than a library of books, the data store might be a user database of sorts.  The same sort of pattern would apply. This post uses the BookLocator example originally shown in the WebCenter documentation, but has: updated the source code to reflect the final Property APIs includes the steps for generating the namespace and property definition files via JDeveloper detailed usage of the PropertyService APIs Getting Started If you're new to JDeveloper, you might want to check out this tutorial.  There is also the "Jump-Start to using Personalization" blog post that you might find useful.  Otherwise, if you're already familiar with both, you can skip those tutorials and jump right in to using JDeveloper. Download the BookLocator.zip file (which has been updated from the original post) and unzip it to a new directory.  Start JDeveloper, navigate to the BookLocator.jws file, and open it.   It should look something like this: The Properties Namespace file contains the property definitions and property set definitions you define.  It is explained more in detail in the Namespace documentation.  Although this example doesn't show it, the property set definitions have the ability to reference multiple locators per property.   This can be done by right-clicking on the 'Locator Info' box.  Configure the contents of the Locator Map  by editing locators and mapping them to available property names in the property set definition. Compiling, deploying, and running your locator The rest of the steps in this tutorial basically follow those in the previous blog on custom locators, and won't be repeated here.   A scenario to invoke your locator is included with the sample app: see BookProperties.scenarios_diagram above.  Summary This post demonstrates a simple library of books accessed by the BookPropertyLocator via the DAO layer.  This is a useful pattern for more realistic property retrievals, such as a backing user store.  It also points out the possibility of retrieving properties from multiple locators, which would be quite handy to retrieve user attributes from multiple sources.

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  • Process development lifecycle in Oracle BPM 11g

    - by mesriniv
       Oracle BPM 11g platform provides two modeling tools tailored to different audience. The BPM Process Composer component is a web-based, role-driven, collaborative platform for discovery, design and documentation of business processes aimed at business audience. It empowers the business user to participate in the definition, feedback and design of business processes. The other modeling tool is Oracle BPM Studio that runs in the JDeveloper IDE .  Irrespective of the tool used, same BPMN and related artifacts are authored - that is , this is not import/export but just multiple tools working with same assets. In addition to BPMN 2.0, both tools provides editors for process data, organizational roles, human tasks (including assignment and user interface), business rules. The Oracle BPM design-time repository (Oracle Metadata Services Repository) is the glue that facilitates shared work environment across multiple BPM Composer and Studio clients.This document explains how to create snapshots and versions of your BPM projects and captures best practices for shared process development lifecycle. http://java.net/projects/oraclebpmsuite11g/downloads/directory/Samples/bpm-122-processdevelopment-lifecycle

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  • What is So Unique About Node.js?

    - by Adrian Shum
    Recently there has been a lot of praise for Node.js. I am not a developer that has had much exposure to network application. From my bare understanding of Nodes.js, its strength is: we have only one thread handling multiple connections, providing an event-based architecture. However, for example in Java, I can create only one thread using NIO/AIO (which is non-blocking APIs from my bare understanding), and handle multiple connections using that thread, and I provide an event-based architecture to implement the data handling logic (shouldn't be that difficult by providing some callback etc) ? Given JVM being a even more mature VM than V8 (I expect it to run faster too), and event-based handling architecture seems to be something not difficult to create, I am not sure why Node.js is attracting so much attention. Did I miss some important points?

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  • MatheMagics - Guess My Age Method 1

    - by PointsToShare
    © 2011 By: Dov Trietsch. All rights reserved MatheMagic – Guess My Age – Method 1 The Mathemagician stands on the stage and asks an adult to do the following: ·         Do the next few steps on your calculator, or the calculator in your phone, or even on a piece of paper. ·         Do it silently! Don’t tell me the results until I ask for them directly ·         Compute a single digit multiple of 9 – any one of 9, 18, 27, … all the way to 81, will do. ·         Now multiply your age by 10 ·         Subtract the 9 multiple from this number. ·         Tell me the result. Notice that I don’t know which multiple of 9 you subtracted from 10 times your age. I will nonetheless immediately tell you what your age is. How do I do this? Let’s do the algebra. 10X – 9Y = 10X – 10Y + Y = 10(X – Y) + Y Now remember, you asked an adult, so his/her age is a two digit number (maybe even 3 digits), thus reducing it by the single digit multiplied by nine is still positive – the lowest is can be is 100 – 81 which yields 19. Now make two numbers out of the result. The last digit and the number before it. This number is X – Y or the age minus the single digit you selected. The last digit is this very single digit. This is always so regardless of the digit you selected. So… Add tis digit to the other number and you get back the age! Q.E.D Example: I am 76 years old and here is what happens when I do the steps 76 x 10 = 760 760 – 18 = 742 made of 74 and 2. My age is 74 + 2 760 – 81 = 679 made of 67 and 9. My age is 67 + 9 A note to the socially aware mathemagician – it is safer to do it with a man. The chances of a veracious answer are much, much higher! The trick may be accomplished on any 2 or 3 digit number, not just one’s age, but if you want to know your date’s age, it’s a good way to elicit it. That’s All Folks PS for more Ageless “Age” mathemagics go to www.mgsltns.com/games.htm and also here: http://geekswithblogs.net/PointsToShare/archive/2011/11/15/mathemagics---guess-my-age---method-2.aspx

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  • Common reasons for the &lsquo;Sys is undefined&rsquo; error in ASP.NET Ajax applications

      In this blog I will try to summarize the most common reasons for getting the famous 'Sys is undefined' error when running an Ajax enabled web site or application (there are almost one milion results on Google for that phrase). Where does it come from? In every Ajax web pages source you will see a code like this: <script type="text/javascript"> //<![CDATA[ Sys.WebForms.PageRequestManager._initialize('ScriptManager1', document.getElementById('form1')); Sys.WebForms.PageRequestManager.getInstance()._updateControls([], [], [], 90); //]]> </script>   This is the initialization script of the ScriptManager. So, if for some reason the Sys namespace is not available when the code executes you get the Sys is undefined error. Here are the most common reasons and solutions for that problem:   1. The error occurs when you have added a control from RadControls for ASP.NET AJAX, but your application is not configured to use ASP.NET AJAX. For example, in VS 2005 you created a new Blank Site instead of a new Ajax-Enabled Web Site and the Sys is undefined message pops up. To fix it you need to follow the steps described at Configuring ASP.NET Ajax article (check the topic called Adding ASP.NET AJAX Configuration Elements to an Existing Web Site) or simply create the Ajax-Enabled Web Site. You can also check my other blog post on the matter: Visual Studio 2008: Where is the new ASP.NET Ajax-Enabled Web Site template?   2. Authentication - as the website denies access to all pages to unauthorized users, access to the Telerik.Web.UI.WebResource.axd handler is unauthorized (this is the default handler of RadScriptManager). This causes the handler to serve the content of the login page instead of the combined scripts, hence the error. To solve it - add a <location> section to the application configuration file to allow access to Telerik.Web.UI.WebResource.axd to all users, like: <configuration> ... <location path="Telerik.Web.UI.WebResource.axd"> <system.web> <authorization> <allow users="*"/> </authorization> </system.web> </location> ... </configuration>   Note that the access to the standard ScriptResource.axd and WebResource.axd is automatically allowed for all users (authenticated and unauthenticated), so if you use the ScriptManager instead of RadScriptManager - you will not face this problem. The authentication problem does not manifest when you disable script combining or use the CDN. Adding the above configuration section will make it work with RadScriptManagers combined script.   3. The IE6 browser fails to load the compressed script. The problem does not appear in any other browser. There is a well known bug in the older versions of IE6 which lose the first 2,048 bytes of data that are sent back from a Web server that uses HTTP compression. Latest versions of RadScriptManager does not compress the output at all if the client is IE6, but in the previous versions you need to manually disable the output compression to prevent the error. So, if you get the Sys is undefined error in IE6 - update to the latest version of RadControls or simply disable the output compression.   4. Requests to the *.axd files returns Error Code 404 - Not Found. This could  be fixed easily: Check in the IIS management console that the .axd extension (the default HTTP handler extension) is allowed:     Also check if the Verify if file exists checkbox is unchecked (click on the Edit button appearing in the previous screenshot to check). More information can be found in our troubleshooting article and from the ASP.NET QA team blog post   5. The virtual directory in IIS is not marked as Web Application. Converting it to Web Application should fix the problem.   6. Check for the <xhtmlConformance mode="Legacy"/> option in your web.config and remove it. It would be rather rare to become a victim of this exact case, but still have it in mind. Scott Guthrie describes it in more details   In the above points I mentioned several times the terms web resources, javascript output, compressed script. If you want to find out more about these please see the Web Resources Demystified series of my friend and colleague Atanas Korchev   I hope that one of the above solutions will help you get rid of the Sys is undefined error.   Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Friday Spotlight: Oracle Secure Global Desktop and amitego VISULOX

    - by Chris Kawalek
    Happy Friday! Our spotlight this week is a screencast about a fantastic solution that takes the security model of Oracle Secure Global Desktop and adds even more features. If you work in environments where you need to have a video record of users' interactions with applications, or need to ensure that two users can remotely work on the same session (a worker entering data in a form from one workstation and a manager typing an authorization code from another, for example), amitego VISULOX can do this and a lot more. It's built on top of Oracle Secure Global Desktop, so you get all of the great features there, plus additional unique security related features provided by VISULOX. Click the thumbnail below to watch the screencast. We'll see you next week! -Chris 

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  • Now Available:Oracle Utilities Customer Self Service Version 2.1

    - by Roxana Babiciu
    The Oracle Utilities Global Business Unit is pleased to announce the general availability of Oracle Utilities Customer Self Service 2.1. It is ready for customers and partners to download and install via the Oracle Software Delivery Cloud. Key Features & Benefits: Oracle Utilities Customer Self Service 2.1 includes several new capabilities and enhancements including significantly improved Commercial Account Management and Advanced Notification Management using a new Oracle Utilities Notification Center module (licensed separately). These include the following: Advanced Notification Management Online Issues and Forms Management • Budget Management and Billing for Billed Budgets Prepaid User Dashboard Enhanced Usage Details Web Presentment Start/Stop/Transfer Service Automation Payment Arrangement Automation Account Sets Management for Large Commercial Customers Multiple Account Usage Data Aggregation, Comparison, and Data Download Multiple Account Financial History Mobile Outage Maps More information can be found on OPN

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  • what do I need to do to get started with a website? [closed]

    - by omar
    I am a student and I have made websites for some companies before but now I would like to make a generic website for myself but dont know how to get started as I never had to deal with hosting or bandwidth before. I am looking to make a website that will provide users with information about me. In the future I might add things such as ordering or buying products but for now the idea is to provide information only. I was told not to go for any webhoster outside of Canada as I might risk the confidential integrity of my users or myself. I have no idea where to get started or what I need. I now also have to deal with possible security issues or security holes I may leave in my website creation... So my question here is: What is a good and reliable webhosting company that can be trusted to some degree?

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  • Navigation in Win8 Metro Style applications

    - by Dennis Vroegop
    In Windows 8, Touch is, as they say, a first class citizen. Now, to be honest: they also said that in Windows 7. However in Win8 this is actually true. Applications are meant to be used by touch. Yes, you can still use mouse, keyboard and pen and your apps should take that into account but touch is where you should focus on initially. Will all users have touch enabled devices? No, not in the first place. I don’t think touchscreens will be on every device sold next year. But in 5 years? Who knows? Don’t forget: if your app is successful it will be around for a long time and by that time touchscreens will be everywhere. Another reason to embrace touch is that it’s easier to develop a touch-oriented app and then to make sure that keyboard, nouse and pen work as doing it the other way around. Porting a mouse-based application to a touch based application almost never works. The reverse gives you much more chances for success. That being said, there are some things that you need to think about. Most people have more than one finger, while most users only use one mouse at the time. Still, most touch-developers translate their mouse-knowledge to the touch and think they did a good job. Martin Tirion from Microsoft said that since Touch is a new language people face the same challenges they do when learning a new real spoken language. The first thing people try when learning a new language is simply replace the words in their native language to the newly learned words. At first they don’t care about grammar. To a native speaker of that other language this sounds all wrong but they still will be able to understand what the intention was. If you don’t believe me: try Google translate to translate something for you from your language to another and then back and see what happens. The same thing happens with Touch. Most developers translate a mouse-click into a tap-event and think they’re done. Well matey, you’re not done. Not by far. There are things you can do with a mouse that you cannot do with touch. Think hover. A mouse has the ability to ‘slide’ over UI elements. Touch doesn’t (I know: with Pen you can do this but I’m talking about actual fingers here). A touch is either there or it isn’t. And right-click? Forget about it. A click is a click.  Yes, you have more than one finger but the machine doesn’t know which finger you use… The other way around is also true. Like I said: most users only have one mouse but they are likely to have more than one finger. So how do we take that into account? Thinking about this is really worth the time: you might come up with some surprisingly good ideas! Still: don’t forget that not every user has touch-enabled hardware so make sure your app is useable for both groups. Keep this in mind: we’re going to need it later on! Now. Apps should be easy to use. You don’t want your user to read through pages and pages of documentation before they can use the app. Imagine that spotter next to an airfield suddenly seeing a prototype of a Concorde 2 landing on the nearby runway. He probably wants to enter that information in our app NOW and not after he’s taken a 3 day course. Even if he still has to download the app, install it for the first time and then run it he should be on his way immediately. At least, fast enough to note down the details of that unique, rare and possibly exciting sighting he just did. So.. How do we do this? Well, I am not talking about games here. Games are in a league of their own. They fall outside the scope of the apps I am describing. But all the others can roughly be characterized as being one of two flavors: the navigation is either flat or hierarchical. That’s it. And if it’s hierarchical it’s no more than three levels deep. Not more. Your users will get lost otherwise and we don’t want that. Flat is simple. Just imagine we have one screen that is as high as our physical screen is and as wide as you need it to be. Don’t worry if it doesn’t fit on the screen: people can scroll to the right and left. Don’t combine up/down and left/right scrolling: it’s confusing. Next to that, since most users will hold their device in landscape mode it’s very natural to scroll horizontal. So let’s use that when we have a flat model. The same applies to the hierarchical model. Try to have at most three levels. If you need more space, find a way to group the items in such a way that you can fit it in three, very wide lanes. At the highest level we have the so called hub level. This is the entry point of the app and as such it should give the user an immediate feeling of what the app is all about. If your app has categories if items then you might show these categories here. And while you’re at it: also show 2 or 3 of the items itself here to give the user a taste of what lies beneath. If the user selects a category you go to the section part. Here you show several sections (again, go as wide as you need) with again some detail examples. After that: the details layer shows each item. By giving some samples of the underlaying layer you achieve several things: you make the layer attractive by showing several different things, you show some highlights so the user sees actual content and you provide a shortcut to the layers underneath. The image below is borrowed from the http://design.windows.com website which has tons and tons of examples: For our app we’ll use this layout. So what will we show? Well, let’s see what sorts of features our app has to offer. I’ll repeat them here: Note planes Add pictures of that plane Notify friends of new spots Share new spots on social media Write down arrival times Write down departure times Write down the runway they take I am sure you can think of some more items but for now we'll use these. In the hub we’ll show something that represents “Spots”, “Friends”, “Social”. Apparently we have an inner list of spotter-friends that are in the app, while we also have to whole world in social. In the layer below we show something else, depending on what the user choose. When they choose “Spots” we’ll display the last spots, last spots by our friends (so we can actually jump from this category to the one next to it) and so on. When they choose a “spot” (or press the + icon in the App bar, which I’ll talk about next time) they go to the lowest and final level that shows details about that spot, including a picture, date and time and the notes belonging to that entry. You’d be amazed at how easy it is to organize your app this way. If you don’t have enough room in these three layers you probably could easily get away with grouping items. Take a look at our hub: we have three completely different things in one place. If you still can’t fit it all in in a logical and consistent way, chances are you are trying to do too much in this app. Go back to your mission statement, determine if it is specific enough and if your feature list helps that statement or makes it unclear. Go ahead. Give it a go! Next time we’ll talk about the look and feel, the charms and the app-bar….

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  • Use PathModifier of MoveModifier for Tower of Defense Game

    - by Siddharth
    In my game I want to move enemy on the fixed path so that I have establish manual grid structure for that purpose not used tile map. Game contain multiple level and the path will be different for each level and also multiple fixed path exist for each level. So my question is, What I have to use MoveModifier or PathModifier for my game ? Also mention I have to use WayPoint or not. Further detail you all are free to ask. Please help me to decide what to do.

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  • No unity-greeter.conf file in /etc/lightdm/

    - by drofart
    I am running Ubuntu 12.04 with gnome-shell. I have two admin user accounts. Now, I used to know that in Precise we can set different different login wallpaper to different different user, so I tried with: sudo dbus-send --system --print-reply --dest=org.freedesktop.Accounts /org/freedesktop/Accounts/User1001 org.freedesktop.Accounts.User.SetBackgroundFile string:/usr/share/backgrounds/Green-wallpaper-27.jpg but to no avail. Then I tried sudo xhost +SI:localuser:lightdm sudo su lightdm -s /bin/bash gsettings set com.canonical.unity-greeter background '/path/to/the/wallpaper.png' It does change my login wallpaper but for all users. Then I tried to locate /etc/lightdm/unity-greeter.conf but I found that it is not there. So where is it and how can I set different login wallpapers for different users?

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