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• Linking RSA with Logstash etc

  - by Anuj

  i was wondering whether we can use logstash or any other opn source or free Log management too to collect,index the data and then feed this index into RSA envision or any other enterprise SIEM tool. Will this be beneficial in any way? Also are the indexes of various Log Management and SIEM tools -- splunk,RSA envision,HP Arcsight Logger and Logstash etc compatiable with each other. My organization is planning to buy RSA envision appliance and is there any way to restrict or select only certian type of log files eg: security logs or apache logs .. so that onlt those are monitored and this will reduce the EPS(events per second).

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• Universal Windows XP With Ghost and Sysprep

  - by RobertPitt

  Hey I have an idea but im not sure whether it is possible and looking for advice on how to accomplish this. If i was to try and deploy Windows XP Sysprepped image from a Lenovo Thinkcentre 6073-CTO and tried to drop it onto a Dell Optiplex for instance I would get a BSOD due to the hardware change. What im looking to do is create a few images like so: Windows XP x86 SP3 (Sysprepped) Windows XP x64 SP3 (Sysprepped) ... So that we can use throughout the organization without having to create individual images per computer type. Is there anyway's to accomplish this such as some modification of files pre-ghost, removal a certain drivers pre-sysprep Any advice is appreciated.

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• How to maintain one file across many production servers (Windows and Linux)

  - by Brien

  My organization wants to centrally manage an Oracle TNSnames file for all of their production servers. When that file changes, they want to be able to push out the changes to all servers that use it with a minimal effort. Approaches that have been considered: Centralized file server (drawback: if the file server or the network connection to the file server goes down, the servers have no access to the critical file) Subversion client on each server (drawback: using a source control tool in production, added complexity) Store an individual copy of the file on each server (drawback: changing the file contents involves making changes on many different servers) Update Can I use DFS to do this?

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• ITIL Incident Classification - Fault vs SR vs Technical Incident

  - by ExceptionLimeCat

  I am new to ITIL and Incident classifcations and I am trying learn more about them and understand how they could integrate in our organization. I have found it difficult to find a clear definition of Fault vs. Service Request vs. Technical incidents. I am basing my definitions on this article: http://www.itsmsolutions.com/newsletters/DITYvol6iss27.htm As I understand it: Service Request - Service provided by IT as part of regular administration of a system. Fault - An unexpected error in a system. Technical Incident - An interruption or potential interruption in IT service due to an expected incident caused by some IT policy.

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• I've inherited a rat's nest of cabling. What now?

  - by hydroparadise

  You know, you see pictures like below and sort of chuckle until you actually have to deal with it. I have just inherited something that looks like the picture below. The culture of the organization does not tolerate down time very well, yet I have been tasked to 'clean it up'. The network functions as it is, and there doesn't seem to be rush to get it done, but I will have to tackle the bear at some point. I get the ugly eye when I mention anything about weekends. So my question goes, is there sort of a structured approach to this problem? My Ideas thus far: Label, Label, Label Make up my patch cables of desired length ahead of time Do each subnet at a time (appears that each subnet are for different physical locations) Replace one cable at a time for each subnet It's easier to get forgiveness than permision?

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• Collaborative data modelling software?

  - by at01

  I'm trying to find a tool where a lot of people can work on a data model collaboratively. Embarcadero has a an ER application called ER/studio which apparently comes with a repository system that acts like typical version control software. That sounds great except ER/studio is expensive and this is a non-profit and open source organization where we encourage members to even contribute small changes. What's the best solution? Either downloadable software or a web service would work. We don't mind paying, but the cost can't go up with the number of participants...

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• Making Lync option visible in Outlook/GAL/AD

  - by Kjensen

  In a big organization, people are slowly moving towards using Lync and away from using landlines. A handful of times per month, I get a meeting invitation that includes a conference call number and a remark about "not sure if everybody is on Lync". Often everybody is, and we start in a conference call and switch to Lync. Is there a good way to make it visible if a user has access to Lync? Like I can hit the "Online meeting" button in Outlook - and it would be great to see, if everybody invited support Lync. Does something like that exist?

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• Is an Intranet music streaming server legal?

  - by Jon Smock

  We are a large organization with thousands of users, and we're peaking on our Internet usage. Many of those users are streaming music while they work. We're wondering if providing a music streaming server internally would help on bandwidth. How legal is that? Here are two scenarios: 1) We purchase a body of music legally and stream it internally (I assume this is illegal) 2) We pull music feeds from free, legal, online sources and "rebroadcast" internally (I assume this is legal) We want to save bandwidth and help our users, but we want to do it in an ethical and legal way.

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• Can you recommend a robust OpenAPI 2.0 provider?

  - by larsks

  Help me find a robust OpenID 2.0 provider! We're looking at various SSO solutions for our organization, and I would like to suggest OpenID as a viable option, since (a) there is good consumer support in a number of web applications, and (b) it's simpler to implement than Shibboleth, which is the alternative technology. However, this requires that we find a robust OpenID provider, ideally one meeting the 2.0 specification. The only solutions I've come across so far are: Atlassian Crowd This looks great, although the $4000 price tag may make it a tough sell. Community-ID This looks like an interesting idea, but I'm not sure the project quality is at a suitable level (yet). In particular, it's not clear if LDAP support actually works (which will be a requirement in our environment). Have you implemented OpenID in your environment? What are you using? Have you selected an alternative SSO technology?

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• What is your IT-department to staff ratio?

  - by Bart Silverstrim

  This is a topic that may be rather political but it related to system administration still...how many people do you have supporting your users in your IT department? We have three people supporting something near 1500 systems and around 2400 people and a recent question was raised about why we have long times to get systems replaced, repaired, work orders fulfilled, etc. along with the system admin duties of maintaining the servers (mail, proxy, filters, VOIP, wireless, backup, etc.) Does anyone have numbers on what the "best practices" average is of support people to employees in an organization? EDIT:...from some of the answers that are appearing I'm starting to feel depressed...

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• Active Directory: how do you pull a list of accounts that belong to a user?

  - by Jack

  I'm a software developer currently stuck to support CyberArk at a large company. I need to pull up a list of accounts that is belong to a certain user. For example, let's said I have a user account named Bob and I want to find all the accounts that belong to Bob in AD meaning on the Organization tab of a user properties, the Manager should be Bob. I've absolutely zero knowledge regarding AD except the very basic. Is there a way to do it? I only have access to "Active Directory Users and Computers" tool and I'm not even sure if I have enough privilege to run script or install powershell to do it but would like to know the script or powershell command to do so if there is one.

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• issue using Postfix as authen SMTP client relay to Exchange 2010

  - by Gk

  Hi, I'm using postfix to relay mail to Exchange 2010. Here is my config: relayhost = [smtp.exchange.2010] smtp_sasl_auth_enable = yes smtp_sasl_password_maps = hash:/etc/postfix/relay_passwd smtp_sasl_security_options = #smtp_sasl_mechanism_filter = ntlm (/etc/postfix/relay_passwd contains login information of some accounts on Exchange) With this configuration I can relay email to Exchange. The problem is: the message send from Postfix has header: X-MS-Exchange-Organization-AuthAs: Anonymous and the message is treated like unAuthenicated message on Exchange system (i.e when sending to distribution group require senders are authenicated, I received error: #550 5.7.1 RESOLVER.RST.AuthRequired; authentication required ##rfc822;[email protected]). I using Outlook with the same account as in Postfix and it can send without problem. The different I realized between two case is: Outlook send with NTLM auth mech, Postfix using LOGIN mech. Any idea?

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• Should I upgrade Exchange 2003 or just upgrade the hardware?

  - by JohnyD

  My organization currently has a 4 y/o Exchange 2003 email server (32-bit, Intel Pentium D @ 3GHz, 3GB RAM). It's run very well over the past 4 years but it is time to upgrade its hardware. This server would handle email for approximately 30 clients, a few OWA users with iPhones. My (somewhat ambiguous) question is, when I receive the new hardware should I build out a new Exchange 2003 deployment or should I look at Exchange 2007 / 2010? I've heard that Exchange 2010 requires Sharepoint 2010 (which I am currently not running). Are there benefits that a small-medium sized business can or can't do without? Am I making a horrible mistake staying with antiquated software? Other details: Exchange 2003 (v6.5 + SP2) single front-end server All opinions and thoughts are very much appreciated.

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• How do you customize Excel 2010 keyboard shortcuts?

  - by Sam

  How do you customize Excel 2010 keyboard shortcuts? This article from microsoft.com provides instructions for "Microsoft Office 2010" but seems only apply to Word, not Excel. http://www.microsoft.com/athome/organization/compshortcuts.aspx In Microsoft Office 2010: Click the File tab to open Backstage view, and then click Options. Click Customize Ribbon and then, next to the Keyboard Shortcuts heading, click Customize. You can enter the new key combination here. Here's the dialog it points to shown in Word: But here's the same dialog shown in Excel: Notice it looks almost exactly the same but no "Keyboard Shortcuts: Customize.." button. So how do you customize the keyboard shortcuts in Excel?

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• Word 2007 Smart Arts - how deep can I go?

  - by Franz

  In Office Word 2007, I want to use a Smart Art to create a hierarchical diagram for an organization. I want to use the one called "simple radial" (at least that's my word-to-word translation from German - it's the one with the circle in the middle and other circles around it, attached by lines). However, it seems to only support one level of depth (at least for circles). Everything else just becomes a bulleted list inside of the circle. Is there any way to accomplish this in Word 2007? Else: are there any other free tools to do this? I also want to add some other shapes. Again: I want to accomplish a star-like structure with a total of 4 depth levels. Thanks for your responses in advance!

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• Thunderbird Transition from POP3 to IMAP Keeping Directory Structure

  - by Gus

  For the past 6 years I have been using Thunderbird as a POP3 client to gmail (I do not delete the messages from the server after downloading). I organize all of my mail locally and occasionally use gmail for web access. Obviously, any local changes aren't reflected on the server so I have one inbox with 10s of 1000s of unread messages (since I usually read them on Thunderbird and they do not get marked as read in gmail) I'd like to start using IMAP but the main deterrent is that I'd lose the organization of my email. Is there any utility that I could use to reconstruct the structure? I am not sure if it is possible to correlate messages I've downloaded from the server with messages still on the server. A solution which requires minor scripting/databasing is acceptable!

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• Exchange can't send emails with attachments

  - by Jack

  No one in our organization can send emails with attachments. Emails without attachments go through fine, but if an attachment is included, an error appears in the Server Failures folder under Sync Issues. The error is "The following message had an error and synchronization of it was skipped (0xc0090081)". We are using Symantec Mail Security, which we shut down to try to troubleshoot the problem, and now that fails to load. Any ideas as to what to check? I'm sorry I don't have more complete information, but I'm helping someone try to figure this out. I'm not the admin myself. Thanks.

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• Can a Linksys Router be the cause of bad speeds on a 1.5 mbps link.

  - by gramware

  We use a Linksys 5-port router at a smal organization with about 20 employees. We recently acquired a 1.5 mbps fibre link, but sometimes the link goes down and speeds are still low. On enquirey from the ISP, this was part of the response, However there maybe throttling due to the router in place. A Linksys is a low end router and may be unable to carried traffic of up to 1536Kbps. We are in a position to deploy a Cisco 871 router on test for 2 wks to eliminate that possibility. Also kindly advise the destination of the ping results they look to high. How true is that about the router throttling the network and need for a bigger one.

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• Google Drive stripped Outlook 2010 of all emails, contacts, etc

  - by David

  I have a business that requires I use the business email: [email protected] I loaded Google Drive as a free cloud to share project details with co-worker. Side effect is that Outlook 2010 does not work now. All incoming emails are now transferred to my personal Google account. Now I can not send business emails inclusive of business headers and footers since Outlook is erroring on send/receive. And all my history of email organization on Outlook is gone. I was previously successfully syncing outlook through Google calendar to keep my blackberry sync'd Your help is appreciated - thank you. David

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• Why is it a bad idea to use multiple NAT layers or is it?

  - by iamrohitbanga

  The computer network of an organization has a NAT with 192.168/16 IP address range. There is a department with a server that has an IP address 192.168.x.y and this server handles hosts of this department with another NAT with the IP address range 172.16/16. Thus there are 2 layers of NAT. Why don't they have subnetting instead. This would allow easy routing. I feel multiple layers of NAT can cause performance losses. Could you please help me compare the two design strategies.

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• Personal wiki on usb / the cloud?

  - by drby

  I'm looking for a personal wiki that can be installed on an usb stick and (more importantly) somewhere on the cloud (dropbox). I've looked at the Wiki Matrix, but I really don't care that much about any of the options, so I end up with a choice between ~50 wikis at the end. Tried out TiddlyWiki but there are some things that really annoy me like the fact that all pages get opened on the same page. It really looks like it'd turn into a giant mess pretty quickly. I'd like to have something that's pretty close in terms of appearance and usability to wikipedia. Hierarchical categories for organization would be really nice. And accessible storage (in case I ever want to convert it to something else).

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• Isn't NAT a MUST when a LAN uses rfc 1918 private IPs?

  - by aks

  Isn't NAT a MUST when a LAN uses rfc 1918 private IPs? Can an organization assign its hosts with private IPs and still communicate with the external world without NAT? how can an internal host with a private IP (say 10.1.1.1) communicate with external world without NAT? I mean, how can the reply/response packet from the external world reach the original source as the packet with Dest IP = 10.1.1.1 will get lost as it can not be routed as many organizations can use the same IP. Why doesn't rfc 1918 (Address Allocation for Private Internets) make any mention of NAT?

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• Distributed, Parallel, Fault-tolerant File System

  - by Eddified

  There are so many choices that it's hard to know where to start. My requirements are these: Runs on Linux Most of the files will be between 5-9 MB in size. There will also be a significant number of small-ish jpgs (100px x 100px). All of the files need to be available over http. Redundancy -- ideally it would provide the space efficiency similar to RAID 5 of 75% (in RAID 5 this would be calculated thus: with 4 identical disks, 25% of the space is used for parity = 75% efficent) Must support several petabytes of data scalable runs on commodity hardware In addition, I look for these qualities, though they are not "requirements": Stable, mature file system Lots of momentum and support etc I would like some input as to which file system works best for the given requirements. Some people at my organization are leaning towards MogileFS, but I'm not convinced of the stability and momentum of that project. GlusterFS and Lustre, based on my limited research, appear to be better supported... Thoughts?

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• MySQL too many connections

  - by Webnet

  On my server I have 7 databases. Our server has 512 MB of RAM which I'm getting upgraded this evening to 2GB and has a 2.4 single processor. I've gotten an error about the connection limit exceeded. With increasing my RAM, is it ok to increase the number of connections? Currently it's set to 200 but a single page may connect to 3-4 databases considering JOINs and things. We've setup so many databases for mere organization. We have a total of about 250-300 tables in all of the databases. Any advice would be appreciated :)

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• ldap sync with outlook

  - by Dr Casper Black

  I have a task to research the possibilities of LDAP as a centralized Address Book. I have setup a openLDAP on debian 5.07. I managed to search the LDAP contacts from MS Outlook 2007 (with some drawbacks like Outlook cant recognize street and organization fields). My question is, is it possible ,& how, to sync data on LDAP server with applications that support LDAP? I could not find any data on this topic. EDIT: The point is, to have a centralized list of contacts that can be sync with various applications, for instance Outlook, Thunderbird, Phonebook on mobile phones...etc The Question is, Is it possible to transfer (update) data on a client application from LDAP database and viceversa? So not to search LDAP server data, but to download contact that are not available in the client application (Outlook) and upload data to LDAP if the contact is in (Outlook) and not in LDAP database and the other way around, in other words synchronize.

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