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Se non ti sei unito alla Customer Experience Revolution? Il materiale è tutto qui!

- by Silvia Valgoi

Se ti sei perso questo interesante Executive workshop, non preoccuparti, qui puoi trovare gli interventi dei relatori.Durante l'evento Oracle, Accenture ed il professor Enrico Finzi hanno condiviso l'approccio alla Customer Experience vista come strategia per dare vita a processi più completi ed innovativi, per generare e gestire l’interazione con i consumatori, su tutti i canali. E' stato un momento importante per: comprendere perché la Customer Experience è diventata la componente più importante e strategica del tuo business scoprire come la Customer Experience accelleri l’acquisizione di nuovi clienti, incrementi la fidelizzazione ad un brand/prodotto/servizio, migliori l’efficienza operativa e sostenga le vendite conoscere come le soluzioni di Customer Experience possono aiutare le aziende a far vivere questa esperienza in modo coerente, personalizzata, attraverso tutti i canali e su tutti i dispositivi, ottenendo risultati misurabile Ecco le presentazioni e i video presentati durante i lavori: &lt;p&gt; &lt;/p&gt; Oracle Customer Experience - Empowering People. Powering Brands - Armando Janigro, Sales Development Manager, Oracle How to win with Customer Experience - Nadia Dallafiore, Senior Manager CRM Retail Accenture Customer Experience e selezione Darwiniana della marca - Enrico Finzi, Sociologo, Presidente AstraRicerche Engage.Win.Develop.Keep LinkedIn: Customer Concepts Exchange Facebook: Oracle Customer Experience

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What happened to the Journal of Game Development?

- by Ricket

The lengthy mission statement from its website states: The lack of game-specific research has prevented many in the academic community from embracing game development as a serious field of study. The Journal of Game Development (JOGD), however, provides a much-needed, peer-reviewed, medium of communication and the raison d'etre for serious academic research focused solely on game-related issues. The JOGD provides the vehicle for disseminating research and findings indigenous to the game development industry. It is an outlet for peer-reviewed research that will help validate the work and garner acceptance for the study of game development by the academic community. JOGD will serve both the game development industry and academic community by presenting leading-edge, original research, and theoretical underpinnings that detail the most recent findings in related academic disciplines, hardware, software, and technology that will directly affect the way games are conceived, developed, produced, and delivered. The Journal of Game Development was established in 2003. It's hard to find any information about the issues but at four issues per year, I estimate the last issue was distributed sometime in 2005 or 2006. It had a good editorial board of college professors and a founding editor from Ubisoft. The list of articles looks good. The price was reasonable. So what happened to it? Its website recently went down but you can see the last Archive.org version. The editor-in-chief is a professor at my school so I intend to ask him in person in a week or two, but I thought I'd see what you might be able to dig up about it first. Of course I will be sure to add an answer with his official word on the matter at that time.

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Get to Know a Candidate (6 of 25): Jill Stein–Green Party

- by Brian Lanham

DISCLAIMER: This is not a post about “Romney” or “Obama”. This is not a post for whom I am voting. Information sourced for Wikipedia. Stein is a physician with degrees from Harvard College and Harvard Medical School. She serves on the boards of Greater Boston Physicians for Social Responsibility and MassVoters for Fair Elections, and has been active with the Massachusetts Coalition for Healthy Communities Jill Stein advocates a "Green New Deal" in which renewable energy jobs would be created to address climate change and environmental issues with the objective of employing "every American willing and able to work". Citing the research of Dr. Phillip Harvey, Professor of Law & Economics at Rutgers University, as evidence of the successful economic effects of the 1930s' New Deal projects, Stein would fund the plan with a 30% reduction in the U.S. military budget, returning US troops home, and increasing taxes on areas such as capital gains, offshore tax havens and multimillion dollar real estate. Stein plans on impacting what she sees as a growing convergence of environmental crises in water, soil, fisheries and forests, through the creation of sustainable infrastructure based in clean renewable energy generation and sustainable communities principles such as increasing intra-city mass transit and inter-city railroads, creating 'complete streets' that safely encourage bike and pedestrian traffic and regional food systems based on sustainable organic agriculture The Green Party of the United States was founded in 1991 as a voluntary association of state green parties. With its founding, the Green Party of the United States became the primary national Green organization in the United States, eclipsing the Greens/Green Party USA, which emphasized non-electoral movement building. The Green Party of the United States of America emphasizes environmentalism, non-hierarchical participatory democracy, social justice, respect for diversity, peace and nonviolence. Their "Ten Key Values," which are described as non-authoritative guiding principles, are as follows: Grassroots democracy Social justice and equal opportunity Ecological wisdom Nonviolence Decentralization Community-based economics Feminism and gender equality Respect for diversity Personal and global responsibility Future focus and sustainability The Green Party does not accept donations from corporations. Thus, the party's platforms and rhetoric critique any corporate influence and control over government, media, and American society at large. Stein has access to 403 electoral votes and is a write-in candidate in GA, IN, and MS Learn more about Jill Stein and Green Party on Wikipedia.

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Why is C++ often the first language taught in college?

- by Casey Patton

My school starts the computer science curriculum with C++ programming courses, meaning this is the first language that many of the students learn. I've seen that many people dislike C++, and I've read a variety of reasons why. It almost seems to be popular opinion that C++ isn't a very good language. I get the impression it's not very liked based on some questions on StackExchange as well as posts such as: http://damienkatz.net/2004/08/why-c-sucks.html http://blogs.kde.org/node/2298 http://blogs.cio.com/esther_schindler/linus_torvalds_why_c_sucks http://www.dacris.com/blog/2010/02/16/why-c-sucks-part-2/ etc. (Note: It is not my opinion that C++ is a bad language. In fact, it's the main language I use. However, the internet as well as some professors have given me the impression that it's not a very widely liked language. In fact, one of my professor constantly rags on C++, yet it's still the starting language at my college!) With that in mind, why is this the first language taught at many schools? What are the reasons for starting a programming curriculum with C++? Note: This question is similar to "Is C++ suitable as a first language", but is a little different since I'm not interested in whether it's suitable, but why it's been chosen.

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Open Source Software Development Center at University of Belgrade

- by Tori Wieldt

A new Open Source Software Development Center is open at University of Belgrade, Serbia. It centers around using Java & NetBeans as open source projects to learn from and contribute to. Assistant Professor Zoran Sevarac says that not only does the center allow him to teach software development using open source projects, but also "we are improving our University courses based on the experience we get from working on open source code." Some of the projects underway are a NetBeans UML plugin; Neuroph (a Java neural network framework, with a NetBeans Platform-based UI); a NetBeans DOAP Plugin; WorkieTalkie (NetBeans chat plugin); and 2D and 3D visualization plugins for NetBeans. University of Belgrade also has an official university course about open source development, where students learn to use development tools, work in teams, participate in open source projects and learn from real world software development projects. Students, teachers, and researchers at the University of Belgrade, and any member of the open source community are welcome to come to learn software development from successful open source projects. For more information, you can contact Zoran Sevarac (@neuroph on Twitter).

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which style of member-access is preferable

- by itwasntpete

the purpose of oop using classes is to encapsulate members from the outer space. i always read that accessing members should be done by methods. for example: template<typename T> class foo_1 { T state_; public: // following below }; the most common doing that by my professor was to have a get and set method. // variant 1 T const& getState() { return state_; } void setState(T const& v) { state_ = v; } or like this: // variant 2 // in my opinion it is easier to read T const& state() { return state_; } void state(T const& v) { state_ = v; } assume the state_ is a variable, which is checked periodically and there is no need to ensure the value (state) is consistent. Is there any disadvantage of accessing the state by reference? for example: // variant 3 // do it by reference T& state() { return state_; } or even directly, if I declare the variable as public. template<typename T> class foo { public: // variant 4 T state; }; In variant 4 I could even ensure consistence by using c++11 atomic. So my question is, which one should I prefer?, Is there any coding standard which would decline one of these pattern? for some code see here

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Belgrade Open Source Software Development Center

- by Tori Wieldt

A new Open Source Software Development Center is open at University of Belgrade Serbia. It centers around using Java & NetBeans as open source projects to learn from and contribute to. Assistant Professor Zoran Sevarac says that not only does the center allow him to teach software development using open source projects, but also "we are improving our University courses based on the experience we get from working on open source code." Some of the projects underway are a NetBeans UML plugin; Neuroph (a Java neural network framework, with a NetBeans Platform-based UI); a NetBeans DOAP Plugin; WorkieTalkie (NetBeans chat plugin); and 2D and 3D visualization plugins for NetBeans. Here's video describing the NetBeans UML plugin: University of Belgrade also has an official university course about open source development, where students learn to use development tools, work in teams, participate in open source projects and learn from real world software development projects. Students, teachers, and researchers at the University of Belgrade, and any member of the open source community are welcome to come to learn software development from successful open source projects. For more information, you can contact Zoran Sevarac (@neuroph on Twitter).

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What are the memory-management capabilities of MySQL + JDBC (in light of autonomic computing)?

- by Adel

I'm interested in implementing some kind of autonomic-computing functionality using MySQL. By autonomic-computing I mean roughly some failsafe abilities, whereby the application appears to be at least slightly "intelligent" For reference, the main parts of autonomic computing we'd like are the "self-configuring" and "self-healing" features (the other two - "self-optimizing" and "self-protecting", are too abstract/futuristic for us, at this time). Sofor example, if we have a sample Java application that utilizes a MySQL database, we might want to automatically restart the MySQL database if we take up too much memory. Or maybe we want to have the ability to dynamiccally adjust the database memory as needed. So for example, when we start the application the database begins with a 56 Megabyte buffer; but then as we insert so many rows we want to have it automatically jump up to 512 MB, then to 1024, until a max of 4096 MB. Does all of the above suggest that MySQL is too "weak" for the task? Do you suggest using Oracle database? My professor believes that by using Java we can basically make up for any memory-management deficiencies that MySQL has in relation to Oracle DB. I'm new to MySQL , but have experience with Oracle. If all of the above sounds wishy-washy, it is because I'm still fleshing it out. thanks

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How do I use LibreOffice's 3d transitions in Impress?

- by Lvkz

How can I get the 3D transitions working on Impress? I got a presentation coming soon, and as a requirement of the course the professor want us to use transitions on our "Power Point" chapter, obviously I have been using LibreOffice in every exercise but the native transitions are kind of lame, so when I install the newer version of Ubuntu, always install the extra package to the transitions - I had installed the 3D package: libreoffice-ogltrans 1:3.4.3-3ubuntu2 In previous versions of Ubuntu and worked perfectly, but for some reason is not working in this release. I got LibreOffice 3.4.3, Ubuntu Oneiric Ocelot (11.10) and my hardware is not relevant because I had it working before on previous releases. I know is not critical, but for my class is a pretty important deal, and can be a perfect opportunity to show the class that the cool stuff are not only in Windows. As a recomendation of one of Eliah Kagan, I'm putting the output of: sudo lshw -C video *-display:0 description: VGA compatible controller product: Mobile 4 Series Chipset Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 07 width: 64 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:46 memory:f6c00000-f6ffffff memory:e0000000-efffffff ioport:efe8(size=8) *-display:1 UNCLAIMED description: Display controller product: Mobile 4 Series Chipset Integrated Graphics Controller vendor: Intel Corporation physical id: 2.1 bus info: pci@0000:00:02.1 version: 07 width: 64 bits clock: 33MHz capabilities: pm bus_master cap_list configuration: latency=0 resources: memory:f6b00000-f6bfffff And I'm not using Unity - it don't there anyways -, I'm using instead Gnome Shell.

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LWJGL not working

- by Jesse Welch

I'm working on a homework assignment to modify code given by my professor using LightWeight Java Game Library. The problem is that I can't fully load the test code to begin testing modifications. I've linked against the jar file as it says to in the modifications, but I still have one lingering error. The import statement import org.lwjgl.util.glu.*; Cannot be resolved, so I have errors on the following lines, spread throughout the code: textures[0] = GLApp.makeTexture("green.bmp"); GLU.gluPerspective(45.0f, (float)Display.getDisplayMode().getWidth() / (float)Display.getDisplayMode().getHeight(), 0.1f, 100.0f); GLU.gluLookAt(cameraX, cameraY, cameraZ, lookX, lookY, lookZ, 0.0f, 1.0f, 0.0f);` Any ideas on what is going wrong?

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The relationship between OPC and DCOM

- by typoknig

Hi all, I am trying to grasp the link between OPC and DCOM. I have watched all four of the tutorials here and I think I have a good feeling for what OPC is, but in one of the tutorials (the third one 35 seconds in) the narrator states that OPC is based on DCOM, but I do not understand how the two are really linked. My confusion comes from a question my professor posed in which he asked "How and where would you deploy OPC instead of DCOM and vice-versa." His question makes it seem like the two are not as linked as my research suggests. I'm not looking for anyone to answer the question, I just want to know the relation between OPC and DCOM, then I can figure the rest out. Specifically I would like to know if: 1.) One is always based on the other 2.) One can always be deployed without the other.

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Linux bash: when to use egrep instead of grep?

- by Michael Mao

Hi all : I am preparing for a Linux terminal assessment now, I tried to Google and found most resources are referring to the basic "grep" rather than the more powerful "egrep" -- well, that is at least what the professor said in lecture. I am always working with small samples so performance tuning is a thing too far away. So basically I'd like to know are there any areas where I must switch to egrep to do it in a better way? Is it safe to work with basic "grep" as for now? will there be potential risks? Sorry about my limited knowledge on Linux shell commands, the man page looks like a maze to me and honestly I haven't put much time in understanding all the features both command provide.

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Writing a blackjack console program in Java

- by user337465

Hello, I have an assignment of making a blackjack like program in a class. My first problem I am dealing with is creating an array of the cards. The professor wants an array setup with a txt file with the following format. 2 of hearts 2 of diamonds 2 of spades 2 of clubs 3 of hearts 3 of diamonds 3 of spades This goes on till face cards when it replaces the number with jack, queen, king, ace. Following the professors requirements, How would I take input from the txt file and just store the number and the hearts,diamonds,spades, and clubs. Thank you for the help

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Need Database Help - A second opinion - thank you

- by user287745

i have designed an er model and then normalized it till the BCNF and converted it into tables using vs08. my problem is i do not know from where to get the normalized database checked to see if it has no mistakes in normalization- can not be further normalized. please do not give answers such as- ask a friend- ask your professor- do not have these resources available- it is very very hard and really time consuming waiting for the relevant person to be available. so are there any sites from where i can ask help from other designers- people like you to check the normalized database? please note:- it should be free, sorry for accept rate, was not aware of accepting the answers, all the help is appreciated thank you

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Substring and its reverse in a string

- by christa

My professor was talking about this in a Dynamic programming class and asked us to think over it. She gave us some examples as well. Given a string, we were to find the longest continuous subsequence whose reverse is also a subsequence present in the given string. Example: INPUT: pqrstuvtsrv OUTPUT: i=3, k=2 rst -> tsr (rst found first at i=3 and for 2 more positions) INPUT: mpqrsrqp OUTPUT: i=2, k=6 pqrsrqp in reverse INPUT: mmpqssss OUTPUT: i=5, k=3 I thought of putting the string and its reverse into 2 different arrays and comparing character by character. But I'm sure this is not the best way to do it. Any suggestions as to what could be the most efficient ?

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regex for shortforms

- by Sourabh

I need a regex (JavaScript) which will extract shortforms from a string for example from below string Hibbs' essays in progress include "Anselm's Sacramental Imagination," "W.E.B. DuBois and Socratic Questioning," and "Everything That Rises Must Converge: Aquinas's Theological Re-formation of the Cardinal Virtues." it will match "W.E.B." so the condition is it should have DOTs to seperate the letters or from Marcih J. Robert II. Distinguished Professor of Electrical & Computer Engineering. Ph.D. (1977) Texas Tech University, B.S./M.S. Rose-Hulman Institute of Technology (1972/1973). Ph.D. B.S. M.S. will match Thanks

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CSS : overflow : auto will not work under FireFox 3.6.2

- by Michael Mao

Hello everyone: This is a CSS related question, I got one good answer from my previous question, which suggested to use some CSS code like overflow:auto together with a fixed height container. And here is my actual implementation : on uni server Please follow the instructions on screen and buy more than 4 kinds of tickets. If you are using IE8, Opera, Safari, Chrome, you would notice that the lower right corner of the page now has a vertical scroll bar, which scrolls the content inside it and prevent it from overflowing. That's what I want to have in this section. Now the problem is, this would not do in FireFox 3.6.2. Am I doing something not compliant to the CSS standard or FireFox has its own way of overflow control? You can inspect the elements on screen, and all controlling functions are done in one javascript using jQuery. All CSS code are kept in a separated file as well. According to the professor, FireFox would be the target browser, although the version was set to 2.0...

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How to do a sample rate conversion in Windows (and OSX)

- by Paperflyer

I am about to write an audio file converter for my side job at the university. As part of this I would need sample rate conversion. However, my professor said that it would be pretty hard to write a sample rate converter that was both of good quality and fast. On my research on the subject, I found some functions in the OSX CoreAudio-framework, that could do a sample rate conversion (AudioConverter.h). After all, an OS has to have some facilities to do that for its own audio stack. Do you know a similar method for C/C++ and Windows, that are either part of the OS or open source? I am pretty sure that this function exists within DirectX Audio (XAudio2?), but I seem to be unable to find a reference to it in the MSDN library.

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OpenMP + SSE gives no speedup

- by Sayan Ghosh

Hi, My Professor found out this interesting experiment of 3D Linearly separable Kernel Convolution using SSE and OpenMP, and gave the task to me to benchmark the statistics on our system. The author claims a crazy 18 fold speedup from the serial approach! Might not be always, but we were expecting at least a 2-4 times speedup running this on a Dual Core Intel. http://software.intel.com/en-us/articles/16bit-3d-convolution-sse4openmp-implementation-on-penryn-cpu/#comment-41994 Alas, we could find exactly no speedup. The serial code performs always better, with or without OpenMP. I am using Linux, and observed a certain trend...when no other processes are running on the system, after a while the loadavg starts increasing, and the the %CPU utilization falls down. Another probable false positive which I ran into accidentally...I started the program, then immediately paused it. Then I ran it on background with bg, and saw a speedup of more than 2. This happens all the time! Any advice would be great. Thanks, Sayan

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Architectural decision : QT or Eclipse Platform ?

- by umanga

We are in the process of designing a tool to be used with HDEM(High Definition Electron Microscope).We get stacks of 2D images from HDEM and first step is 'detecting borders' on the sections.After detecting edges of 2D slices ,next step is construct the 3D model using these 2D slices. This 'border detecting' algorithm(s) is/are implemented by one of professor and he has used and suggests to use C.(to gain high performance and probably will parallelise in future) We have to develop comprehensive UI ,3D viewer ,2D editor...etc and use this algorithm. Application should support usual features like project save/open.Undo,Redo...etc Our technology decisions are: A) Build entire platform from the scratch using QT. B) Use Eclipse Platform Our concerns are, if we choose A) we can easily integrate the 'border detecting' algorithm(s) because the development environment is C/C++ But we have to implement the basic features from the scratch. If we choose B) we get basic features from the Eclipse platform , but integrating C libraries going to be a tedious task. Any suggestions on this?

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Using XSL-FO and HTML?

- by buggy1985

Hi, I'm trying to transform some XML-data to HTML with XSLT for my bachelor thesis. My professor wants me to consider XSL-FO too, or at least to write some word about it. But I'm very noob to this. So my questions are: Can I combine FO with HTML? Can I use FO istead of HTML and CSS? If yes, how will my browser render this? Are there any examples/tutorials on how to transform xml into web pages with FO? Thank you very much.

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How do you go from an abstract project description to actual code?

- by Jason

Maybe its because I've been coding around two semesters now, but the major stumbling block that I'm having at this point is converting the professor's project description and requirements to actual code. Since I'm currently in Algorithms 101, I basically do a bottom-up process, starting with a blank whiteboard and draw out the object and method interactions, then translate that into classes and code. But now the prof has tossed interfaces and abstract classes into the mix. Intellectually, I can recognize how they work, but am stubbing my toes figuring out how to use these new tools with the current project (simulating a web server). In my professors own words, mapping the abstract description to Java code is the real trick. So what steps are best used to go from English (or whatever your language is) to computer code? How do you decide where and when to create an interface, or use an abstract class?

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Simplest way of creating java next/previous buttons

- by Holly

I know that when creating buttons, like next and previous, that the code can be somewhat long to get those buttons to function. My professor gave us this example to create the next button: private void jbtnNext_Click() { JOptionPane.showMessageDialog(null, "Next" ,"Button Pressed", JOptionPane.INFORMATION_MESSAGE); try { if (rset.next()) { fillTextFields(false); }else{ //Display result in a dialog box JOptionPane.showMessageDialog(null, "Not found"); } } catch (SQLException ex) { ex.printStackTrace(); } } Though, I do not really understand how that short and simple if statement is what makes the next button function. I see that the fillTextFields(false) uses a boolean value and that you need to initialize that boolean value in the beginning of the code I believe. I had put private fillTextFields boolean = false; but this does not seem to be right... I'm just hoping someone could explain it better. Thanks :)

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Trouble creating a makefile

- by catia

Hi everyone! I'm having some trouble making a Makefile. Write now I just compile everything every time. Although, the professor is ok with that, I do want to get it working faster and to avoid unnecessary compiling. Here's what I have. FILES= p6.cpp SetIter.cpp Node.cpp Set.cpp CFLAGS= -ansi -pendantic -Wall -Wextra CC= g++ MakePg6: p6.cpp SetIter.cpp Node.cpp Set.cpp $(CC) $(CFLAGS) $(FILES) -o pg6 Node.cpp - node class Set.cpp - uses nodes. Friend of Node. SetIter.cpp - gets a set and uses a pointer to iterator through I'm confused with some of the depencies arising from the friends thing and the point of lib.o being included in the Makefile as some sites have. Any help is greatly appreciated. Thanks in advance.

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Backdoor Strategy- opinion needed.

- by the Hampster

I'm creating an application to track publications and grants for a university. Professors will need to put they CV into the system when it is up and running. Yeah, right. The person in charge is planning on hiring someone to input all of the information, but my questions is how? The strategy I'm thinking of is to install a backdoor. The lucky undergrad can log in as any professor using the backdoor. Once all the data is removed, the backdoor can be removed. Doing so would probably be as simple as editing out a comment in the config file. The IT guys would still have access, but since they control the machines, they would have access anyway. Are there any flaws to this strategy?

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