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• BI Applications overview

  - by sv744

  Welcome to Oracle BI applications blog! This blog will talk about various features, general roadmap, description of functionality and implementation steps related to Oracle BI applications. In the first post we start with an overview of the BI apps and will delve deeper into some of the topics below in the upcoming weeks and months. If there are other topics you would like us to talk about, pl feel free to provide feedback on that. The Oracle BI applications are a set of pre-built applications that enable pervasive BI by providing role-based insight for each functional area, including sales, service, marketing, contact center, finance, supplier/supply chain, HR/workforce, and executive management. For example, Sales Analytics includes role-based applications for sales executives, sales management, as well as front-line sales reps, each of whom have different needs. The applications integrate and transform data from a range of enterprise sources—including Siebel, Oracle, PeopleSoft, SAP, and others—into actionable intelligence for each business function and user role. This blog  starts with the key benefits and characteristics of Oracle BI applications. In a series of subsequent blogs, each of these points will be explained in detail. Why BI apps? Demonstrate the value of BI to a business user, show reports / dashboards / model that can answer their business questions as part of the sales cycle. Demonstrate technical feasibility of BI project and significantly lower risk and improve success Build Vs Buy benefit Don’t have to start with a blank sheet of paper. Help consolidate disparate systems Data integration in M&A situations Insulate BI consumers from changes in the OLTP Present OLTP data and highlight issues of poor data / missing data – and improve data quality and accuracy Prebuilt Integrations BI apps support prebuilt integrations against leading ERP sources: Fusion Applications, E- Business Suite, Peoplesoft, JD Edwards, Siebel, SAP Co-developed with inputs from functional experts in BI and Applications teams. Out of the box dimensional model to source model mappings Multi source and Multi Instance support Rich Data Model    BI apps have a very rich dimensionsal data model built over 10 years that incorporates best practises from BI modeling perspective as well as reflect the source system complexities  Thanks for reading a long post, and be on the lookout for future posts.  We will look forward to your valuable feedback on these topics as well as suggestions on what other topics would you like us to cover. I Conformed dimensional model across all business subject areas allows cross functional reporting, e.g. customer / supplier 360 Over 360 fact tables across 7 product areas CRM – 145, SCM – 47, Financials – 28, Procurement – 20, HCM – 27, Projects – 18, Campus Solutions – 21, PLM - 56 Supported by 300 physical dimensions Support for extensive calendars; Gregorian, enterprise and ledger based Conformed data model and metrics for real time vs warehouse based reporting  Multi-tenant enabled Extensive BI related transformations BI apps ETL and data integration support various transformations required for dimensional models and reporting requirements. All these have been distilled into common patterns and abstracted logic which can be readily reused across different modules Slowly Changing Dimension support Hierarchy flattening support Row / Column Hybrid Hierarchy Flattening As Is vs. As Was hierarchy support Currency Conversion :-  Support for 3 corporate, CRM, ledger and transaction currencies UOM conversion Internationalization / Localization Dynamic Data translations Code standardization (Domains) Historical Snapshots Cycle and process lifecycle computations Balance Facts Equalization of GL accounting chartfields/segments Standardized values for categorizing GL accounts Reconciliation between GL and subledgers to track accounted/transferred/posted transactions to GL Materialization of data only available through costly and complex APIs e.g. Fusion Payroll, EBS / Fusion Accruals Complex event Interpretation of source data – E.g. o    What constitutes a transfer o    Deriving supervisors via position hierarchy o    Deriving primary assignment in PSFT o    Categorizing and transposition to measures of Payroll Balances to specific metrics to support side by side comparison of measures of for example Fixed Salary, Variable Salary, Tax, Bonus, Overtime Payments. o    Counting of Events – E.g. converting events to fact counters so that for example the number of hires can easily be added up and compared alongside the total transfers and terminations. Multi pass processing of multiple sources e.g. headcount, salary, promotion, performance to allow side to side comparison. Adding value to data to aid analysis through banding, additional domain classifications and groupings to allow higher level analytical reporting and data discovery Calculation of complex measures examples: o    COGs, DSO, DPO, Inventory turns  etc o    Transfers within a Hierarchy or out of / into a hierarchy relative to view point in hierarchy. Configurability and Extensibility support  BI apps offer support for extensibility for various entities as automated extensibility or part of extension methodology Key Flex fields and Descriptive Flex support  Extensible attribute support (JDE)  Conformed Domains ETL Architecture BI apps offer a modular adapter architecture which allows support of multiple product lines into a single conformed model Multi Source Multi Technology Orchestration – creates load plan taking into account task dependencies and customers deployment to generate a plan based on a customers of multiple complex etl tasks Plan optimization allowing parallel ETL tasks Oracle: Bit map indexes and partition management High availability support    Follow the sun support. TCO BI apps support several utilities / capabilities that help with overall total cost of ownership and ensure a rapid implementation Improved cost of ownership – lower cost to deploy On-going support for new versions of the source application Task based setups flows Data Lineage Functional setup performed in Web UI by Functional person Configuration Test to Production support Security BI apps support both data and object security enabling implementations to quickly configure the application as per the reporting security needs Fine grain object security at report / dashboard and presentation catalog level Data Security integration with source systems  Extensible to support external data security rules Extensive Set of KPIs Over 7000 base and derived metrics across all modules Time series calculations (YoY, % growth etc) Common Currency and UOM reporting Cross subject area KPIs (analyzing HR vs GL data, drill from GL to AP/AR, etc) Prebuilt reports and dashboards 3000+ prebuilt reports supporting a large number of industries Hundreds of role based dashboards Dynamic currency conversion at dashboard level Highly tuned Performance The BI apps have been tuned over the years for both a very performant ETL and dashboard performance. The applications use best practises and advanced database features to enable the best possible performance. Optimized data model for BI and analytic queries Prebuilt aggregates& the ability for customers to create their own aggregates easily on warehouse facts allows for scalable end user performance Incremental extracts and loads Incremental Aggregate build Automatic table index and statistics management Parallel ETL loads Source system deletes handling Low latency extract with Golden Gate Micro ETL support Bitmap Indexes Partitioning support Modularized deployment, start small and add other subject areas seamlessly Source Specfic Staging and Real Time Schema Support for source specific operational reporting schema for EBS, PSFT, Siebel and JDE Application Integrations The BI apps also allow for integration with source systems as well as other applications that provide value add through BI and enable BI consumption during operational decision making Embedded dashboards for Fusion, EBS and Siebel applications Action Link support Marketing Segmentation Sales Predictor Dashboard Territory Management External Integrations The BI apps data integration choices include support for loading extenral data External data enrichment choices : UNSPSC, Item class etc. Extensible Spend Classification Broad Deployment Choices Exalytics support Databases :  Oracle, Exadata, Teradata, DB2, MSSQL ETL tool of choice : ODI (coming), Informatica Extensible and Customizable Extensible architecture and Methodology to add custom and external content Upgradable across releases

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• CRM Goes to School, Supports Enrollment Growth

  - by Tony Berk

  At Post University in Waterbury, CT, the focus is on the student. Generally, the first interaction from a potential student is a lead, which can come from a variety of sources. Any delay in following up with the interested student (the lead) affects the conversion success rate, i.e., the likelihood of enrollment. By implementing Oracle CRM On Demand, Post University automated the admissions process so the admissions counselors are in direct contact with the students and eliminated many manual steps. The admissions and marketing teams, as well as the students, benefit from the new streamlined process. Up next, Post University, plans to increase the efficiency of the student retention processes with the expansion of Oracle CRM On Demand. Take a look at the video to learn more about Post University's Oracle CRM On Demand implementation: Congrats to Post University, and Apex IT, their implementation partner, on the successful implementation!

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• Why The Athene Group Chose Fusion CRM

  - by Tony Berk

  A guest post by Vikas Bhambri, Managing Partner, The Athene Group This year, The Athene Group (www.theathenegroup.com) celebrated our tenth anniversary. The company has accomplished a lot in ten years overcoming a number of hurdles and challenges to have grown organically to a 150+ person global company with offices in the US, UK, and India and customers in the US, Canada, and Europe. Now more than ever with the current global landscape from an economic and competitive standpoint it was vital that we make some changes to remain successful for the next ten years. There were two key initiatives that we discussed internally that would enable us to successfully accomplish this – collaboration and the concept of “insight to action”. With our existing Oracle CRM On Demand platform we had components of this but not the full depth and breadth that we were looking for. When we started to discuss Fusion CRM we immediately saw several next generation tools that would embrace these two objectives. For a consulting and development organization the collaboration required between business development and consulting delivery is as important as the collaboration required during the projects between the project delivery and account management teams. The Activity Streams functionality in Fusion CRM immediately addressed the communication of key discussion topics and exchanges around our clients. Of course when we saw the Oracle Social Network (which is part of our Fusion CRM roadmap) we were blown away. The combination OSN and our CRM is going to make us more effective as we discuss and work cohesively on client engagements – ensuring mutual success for both Athene and our clients. When we looked at “insight to action” we saw that we had a great platform when folks were at their desks, unfortunately a lot of our business development and consulting folks are on the road. The Fusion Mobile Sales and Fusion Outlook Desktop provide information to our teams when they are on the go. So that they can provide real-time information and react to real-time information provided by their peers. We are in the early stages of our transformative experience with Fusion CRM but we believe the platform along with our people and processes are going to help us achieve our goals in the future.

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• SQL Saturday 27 (Portland, Oregon)

  - by BuckWoody

  I’m sitting in the Seattle airport, waiting for my flight to Silicon Valley California for the SQL Server 2008 R2 Launch Event. By some quirk of nature, they are asking me to Emcee the event – but that’s another post entirely.   I’m reflecting on the SQL Saturday 27 event that was just held in Portland, Oregon this last Saturday. These are not Microsoft-sponsored events – it’s truly the community at work. Think of a big user-group meeting – I mean REALLY big – held in a central location, like at a college (as ours was) or some larger, inexpensive venue like that. Everyone there is volunteering – it’s my own money and time to drive several hours to a hotel for the night, feed myself and present. It’s their own time and money for the folks that organize the event – unless a vendor or two steps in to help. It’s their own time and money for the attendees to drive a long way, spend the night and their Saturday to listen to the speakers. Why do all this?   Because everybody benefits. Every speaker learns something new, meets new people, and reaches a new audience. Every volunteer does the same. And the attendees? Well, it’s pretty obvious what they get. A 7Am to 10PM extravaganza of knowledge from every corner of the product. In fact, this year the Portland group hooked up with the CodeCamp folks and held a combined event. We had over 850 people, and I had everyone from data professionals to developers in my sessions.   So I’ll take this opportunity to do two things: to say “thank you” to all of the folks who attended, from those who spoke to those who worked and those who came to listen, and to challenge you to attend the next SQL Saturday anywhere near you. You can find the list here: http://www.sqlsaturday.com/. Don’t see anything in your area? Start one! The PASS folks have a package that will show you how. Sure, it’s a big job, but the key is to get as many people helping you as possible. Even if you have only a few dozen folks show up the first time, no worries. The first events I presented at had about 20 in the room. But not this week.   See you at the Launch Event if you’re near the San Francisco area tomorrow, and see you at the Redmond SQL Saturday and TechEd if not.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• New website - best practice for requirements specs? [closed]

  - by Alex K.

  Possible Duplicate: Extracting user requirements from a person who does not know how to express himself As a hobby freelancer I'm new to this. I've never had a non-technical client before explain to me what his future website is supposed to do. A person wants me to make a website for him and he basically explained to me what's it about. However, he's not a technical person and he just doesn't understand what I need to know and how to properly describe/explain it to me. When I ask him how a user is supposed to submit an entry to the website he told me "He fills out a form.", which is not really helping me. This was just an example, it goes on for other sections of the website as well which are a lot harder to explain. The website will be aimed at a specific professional user demographic and I have no clue about their profession and how their industry works. I tried to find some good Product Requirements Document templates on Google but none of them really seemed like they could help him understand how to write it so I can understand what he wants/needs. Can somebody please give me a hint on how to deal with such non-technical clients?

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• Unwanted Chinese language got set in system settings

  - by Registered User

  I was discussing on the Ubuntu users list how to type in in Hindi (Indic language) in Libre Office and about a package installation problem. I have made some changes in system settings, following suggestions by some users. However, this morning when I did a reboot I am unable to see English as my default language. My system is showing some Chinese characters which I do not understand. All I wanted was to use Libre Office for a particular document in Hindi. What happened is that even Gmail is opening in Chinese. The system settings folder and others are also opening in Chinese. I am unable to use the system now. I have uploaded the snapshots here: please have a look. Upon a reboot, I was asked to rename all folders. Gmail opening in Chinese This is how menu on my system looks: half English and half Chinese Notice that in the third snapshot the calendar and menu are appearing in Chinese. I want the original US English menus and folder names back. I just wanted to type a document with Lohit Hindi font in Libre Office. I use Ubuntu 11.10. I do not use Unity, only Gnome desktop. I installed gnome-session-fallback a long time back and have been using that ever since. How do I get back to all English submenus and English folder names? I have a US English Keyboard and I use only US English. This thing which is now somehow set is unwanted.

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• Content Manager Assistant PSVita Linux Does NOT Recognize USB Port

  - by Nicky Bailuc

  I have an external copy of Windows 7 alongside Quantal and I installed Content Manager Assistant on it. I was able to start the program successfully by finding the Executable file of the program in the program folder in Windows and run it in Wine, however Wine didn't recognize my PSVita that was connected through one of my USB ports. Is there any way to configure WINE to properly recognize the Vita? Content Manager Assistant is a Windows and Mac only program that allows you to transfer files between your PC and PSVita, kinda like iTunes for iPod.

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• 14.04 Chinese Ibus Input - No Options

  - by RhZ

  getting my new 14.04 rig going ;-) Pretty happy with it, everything seems to be working great. For Chinese input, however, having a problem. I went through the typical steps, open language in settings, let it install some stuff, then add Chinese and choose Ibus. Then, after logging in and out, I see the language icon in my system tray. However, when I go to add the Chinese into Ibus, it only lets me choose "Chinese", which isn't an input method. It should give me a bunch of choices like pinyin, bopomo or whatever, I only use pinyin so don't know those names. I saw someone online had a little command which helped people with similar problems, but it did not work for me, even after a re-start. So, anyone got a solution? Edit: Here is what it looks like, just "Chinese" in the list, when there should be a bunch of input options like pinyin, potomofo, and so on.

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• EJIE usage of Oracle WebLogic Server and Oracle Coherence

  - by rob.misek

  Watch Mike Lehmann, Senior Director of Product Management from Oracle and Oscar Guadilla, Senior Architect from EJIE, Basque Government's IT Company, discuss EJIE's implementation of Oracle WebLogic Server and Oracle Coherence. Hear EJIE's history with Oracle WebLogic Server, how and why they are using it for its web application platform, common services, file services, and intranet and the benefits they are gleaning. In addition, hear how EJIE is using WebLogic JMS for document management common service integration in its Eco-government project. Watch from the beginning or jump to the details of their Coherence usage (10:15)

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• Ask the Readers: How Do You Set Up a Novice-Proof Computer?

  - by Jason Fitzpatrick

  You’re into technology, you like tweaking and tinkering with computers, and, most importantly, you know how to keep your computer from turning into a virus-laden and fiery wreck. What about the rest of your family and friends? How do you set up a novice-proof computer to keep them secure, updated, and happy? It’s no small task protecting a computer from an inexperienced user, but for the benefit of both the novice and the innocent computer it’s an important undertaking. This week we want to hear all about your tips, tricks, and techniques for configuring the computers of your friends and relatives to save them from themselves (and keep their computer running smoothly in the process). Sound off in the comments with your tricks and check back in on Friday for the What You Said roundup to add see how your fellow readers get the job done. How Hackers Can Disguise Malicious Programs With Fake File Extensions Can Dust Actually Damage My Computer? What To Do If You Get a Virus on Your Computer

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• What is the use of Association, Aggregation and Composition (Encapsulation) in Classes

  - by SahilMahajanMj

  I have gone through lots of theories about what is encapsulation and the three techniques of implementing it, which are Association, Aggregation and Composition. What i found is, Encapsulation Encapsulation is the technique of making the fields in a class private and providing access to the fields via public methods. If a field is declared private, it cannot be accessed by anyone outside the class, thereby hiding the fields within the class. For this reason, encapsulation is also referred to as data hiding. Encapsulation can be described as a protective barrier that prevents the code and data being randomly accessed by other code defined outside the class. Access to the data and code is tightly controlled by an interface. The main benefit of encapsulation is the ability to modify our implemented code without breaking the code of others who use our code. With this feature Encapsulation gives maintainability, flexibility and extensibility to our code. Association Association is a relationship where all object have their own lifecycle and there is no owner. Let’s take an example of Teacher and Student. Multiple students can associate with single teacher and single student can associate with multiple teachers but there is no ownership between the objects and both have their own lifecycle. Both can create and delete independently. Aggregation Aggregation is a specialize form of Association where all object have their own lifecycle but there is ownership and child object can not belongs to another parent object. Let’s take an example of Department and teacher. A single teacher can not belongs to multiple departments, but if we delete the department teacher object will not destroy. We can think about “has-a” relationship. Composition Composition is again specialize form of Aggregation and we can call this as a “death” relationship. It is a strong type of Aggregation. Child object dose not have their lifecycle and if parent object deletes all child object will also be deleted. Let’s take again an example of relationship between House and rooms. House can contain multiple rooms there is no independent life of room and any room can not belongs to two different house if we delete the house room will automatically delete. The question is: Now these all are real world examples. I am looking for some description about how to use these techniques in actual class code. I mean what is the point for using three different techniques for encapsulation, How these techniques could be implemented and How to choose which technique is applicable at time.

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• How to proceed when a bug in open source libraries is suspected?

  - by Suma

  We are using some open source libraries in our projects. Sometimes there are some issues found in some of them (most likely library bugs, but it may also be a wrong usage from our side, especially when sometimes documentation is not exactly 100 % complete). As the libraries are often quite complex, debugging them to pinpoint the source of the problem is sometimes quite hard. Can you help me to summarize what other options are there and how to exactly proceed with them? I have just recently hit some strange problems when using TCMalloc (Google scalable memory allocator) on Windows, so I would most welcome answers which would apply to this particular library, but more general answers are good as well. 1) Ask the maintainer/owner of the project for assistance. How can this be done? 2) Hire someone to identify and fix the issue. How to do this? How can I find someone with enough expertise in some particular library? ... any other options?

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• Impacting the Future through Collaboration at Alliance 14

  - by Jeb Dasteel-Oracle

  We’re hearing good things about the Alliance 14 conference held in Las Vegas by the Higher Education Users Group (HEUG) back in March. For those of you who aren’t familiar with Alliance 14 conferences, they are global events dedicated to enhancing and educating its members and the world on how higher educational institutions can utilize Oracle applications to change how they do business. The HEUG is an all-volunteer organization made up of individuals who collaborate with Oracle as part of the evolving higher education industry. Conference participants network with peers from other institutions (regionally and globally) to share the challenges; discuss solutions and ideas, and collaborate on HEUG strategic initiatives. The HEUG enables each institution to be a part of the ever-changing Oracle landscape. Watch the video below and hear directly from the attendees about their experience with Oracle and how being part of the HEUG has allowed them to  collaborate with one of their most importance resources... and with each other. Oracle is committed to fostering a strong and independent network of user groups worldwide. Currently over 900+ groups provide dynamic forums for customers to share information, experiences and expertise. If you’re interested in more information or joining an Oracle User Group, click and become part of a vibrant network of engaged users finding the best ways to get the most value from their Oracle investment and collaborating to provide a unified feedback voice to Oracle. Catch you next time, Jeb

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• Problems with No-IP redirecting

  - by user171156

  I am setting up a webserver on my ubuntu desktop 13.04, everything is working fine except; When trying to access the server through the external host using no-ip, it gives the original index created by apache on setup. While when I try to connect to the server via my real IP address from externally, it goes to the correct index. I have been trying to figure out what the issue is on this problem as nothing is working because of that bad redirect, I'm wondering if anyone of you could help me out, or advise me in the right path. Thank you very much! PS; If more info needed I'll provide, but this should explain it all.

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• What's hot in Oracle Premier Support News for Solaris, Storage and Systems - How to Patch!

  - by user12244613

  Struggling with locating patches for Sun products? Can't find your Oracle System Drivers? This question has been raised many times by customers and was the source of a short video in the Oracle System Support Newsletter in February 2012. The transition between SunSolve and My Oracle Support is to change how you think about the type of patch your looking for. For example, in SunSolve you might have typed e1000g if looking for an Enternet Driver.. but entering e1000g will not find anything in My Oracle Support - Patches and Update Menu. As you need to use the Product (Advanced) search which is driven of the Product Name, therefore you need to type "Ethernet" and select the ethernet product you are looking for to locate the patches for this product. Just to recap that video: If you are looking for the e1000g Ethernet Driver - You need to use Advance Search and search for Enternet 1. Log into My Oracle Support - Select Patches and Updates - Select Product or Family (Advanced Search). 2. In the product line enter: Ethernet and select the product name from the menu. 3. Check remove supersede patches - that ensure you only get relevant current patches in the results. 4. Select Search and the results are displayed. Now you have more options to include the platform (Solaris,Linux etc.) if want to further narrow the search. Need more information? Log into My Oracle Support and what a short 90sec video I put together. View the 7 minute Video using Firefox/chrome – It shows searching for individual patches, Solaris, Firmware etc. If you are not receiving the Oracle System Support Newsletter: Option (a) Within My Oracle Support, make document id: 1363390.1 a favourite and revisit it on the 2nd of each month for the latest content. Option (b) By default the Newsletter  is sent to all customers who have logged a Service Request on an Oracle Systems Hardware Product during the last 12months, unless you have opted out to receiving Oracle Communications on your profile on http://oracle.com

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• jQuery/AJAX on old Computers/Browsers

  - by Andresch Serj

  I am working on a plattform that will have a lot of users in the so called "developing countries". So many of them will be using old computers and old browsers in tiny internet cafes. We want to make sure to give them a good user Experience and make sure the website loads as fast as possible. Problem is, that while you can save a lot of requeasts and time, using jQuery/AJAX, it also brings along a lot of Problems: - Will the Computers be powerfull enough to deal with the client side scripts? - Will the old Browsers handle jQuery? Does anyone have any experience with these sort of problems or might know of some sort of article on the topic?

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• Is ignoring clients data during an automatic upgrading acceptable?

  - by A competent translator

  I recently faced a deletion of my calendar and notes data inside a third party application ( Horde ) on my online space. When I told the web hosting provider they replied that they were doing an upgrade to system software (!!) and client third party applications are not within their reach or backup policy. They don't even have a backup of my data. Is this practice acceptable from a web hosting provider, even for an individual clients ? I know that backing up my data is my responsibility but I anticipated that backup copies done by the host would be available when needed.

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• Maintenance Wizard -????

  - by Steve He(???)

  ?????Oracle EBS ??????????????????????????????????????,?????????????Maintenance Wizard ???E-Business Suite??????????????????,????????????????????EBS?????????????????????EBS??????????? ?????????????????????2000?????,???????Maintenance Wizard???????7?????????????????????????????? ?,??,Maintenance Wizard???????,????Oracle???????,??????????????????????????Oracle???! ??????: ?????????????????? ??????????,??????,????????? ?????? ????????,???????????,?????????????????? ??????????? ????????,??????????,?????????? ???????:?? Doc ID 215527.1 ????Maintenance Wizard?????? Doc ID 430732.1 ???????

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• How to deal with users who think their computer could think?

  - by DavRob60

  Along my career, I had to deal with users who think their computer could think: My computer hates me! or He just do this so he could laugh at me! This is often a joke, but some users are serious. It's easy when I know the causes of the problem, but when it's unexpected behavior it's more complicated. In those cases, I usually turn it as a joke, putting that on the fault of moon phases and tide, but they are likely to prefer their explanations. Do you have any tricks to deal with those users?

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• What are the recommended minimum payment options on an e-commerce site?

  - by Mantorok

  I've recently released a site that presently integrates with PayPal for taking payments, this doesn't require you to hold a PayPal account as you can submit credit cards through the PayPal checkout without having to sign-up etc. But what other options would you say were recommended or perhaps even required to ensure you capture as many potential customers as possible? EDIT: We accept payments worldwide by the way.

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• How are we supposed to deal with Customers who don't give a damn?

  - by J.T.S.

  I have some customers, who expect everything for next to nothing. They also want things to be a certain way, or look a certain way, but when explaining to them why it's not a good idea, and offering suggestions, they don't listen. When things go wrong, they get moody, and demand I do something about it, but when told that it's because they wanted it that way, they don't listen. I've found that after years of being around these types of people, it's had a major impact on the way I deal with people I can't stand, and I've seriously run out of ideas. How do you deal with people who never listen, never learn, and want everything for free?

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• What non-computer based programming tools do you consider invaluable? [closed]

  - by Schroedinger

  Possible Duplicate: What physical tools do you find useful to work as a programmer? I'm talking about things like whiteboards for process planning, paper for mapping out logic flows, particular books that you've found relevant, things in your workspace that help you think and process what you're working on and how to attack problems. I'm starting out in a corporate environment and want to have an understanding of what tools really work for other programmers to help them work through their problems and solutions.

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• Is it the job of a developer to suggest IT requirements?

  - by anything

  I am the only developer working on a web application which is nearing to its end. Now we are looking into making it Live in maybe a couple of months time. This is a web application for a non IT company. Though they have their own internal IT team, they have asked me on what will be the hardware requirements for the live servers eg. RAM, 32 bit or 64 bit. Shouldn't the internal IT team be doing this or since I am the only person working on the project is it my resposiblity to let them know of the any specific hardware requiremnts which may impact the performance of the project? The reason I am asking this question is that, I have not this before. All the times I used to be given a server and asked to deploy apps on it. I never used to worry about the server configuration etc.

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• What Does It Usually Mean for a Feature to be "Supported"?

  - by joshin4colours

  I'm currently working some testing for a particular area of an application. I had to write some automated tests for a particular feature but due to the circumstances, this was not easy to do. When I asked one of the other testers about it, he mentioned that the same features exist in a sister application our company produces but isn't documented anywhere (end-user documentation or otherwise). He also said that the feature doesn't typically get tested at all in the sister application and isn't usually tested in the application I work on. Apparently this feature isn't heavily used but removing it would require a fair bit of work so the benefit-cost ratio doesn't work out. All of this has left me with some questions. Other than "The documentation says so" or "We told the client it is", what usually makes a feature "supported" versus an unsupported feature?

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• What can I do to make my eService website customers feel it is a luxurious service? [closed]

  - by Farshid

  I'm developing an e-service website that its monetization model is via paid membership. Beside quality service and content, because I'm serving them for a high fee, I want to make them feel like it is a personal, unparalleled kind of service and I want to spend money for creating things that I give them after their registration such as a beautiful physical membership card so that I can use the effect of mouth-words better and beside that let them be proud about the service. I've tried my best to develop the site experience classy and I'm looking for things in real world to send them after their registration (such as membership card and a small paper tutorial). What are your suggestions? Have you seen things like this before that a website sends you some physical things for making you more loyal and/or something like that? Please kindly share your experiences/suggestions.

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