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  • LexisNexis and Oracle Join Forces to Prevent Fraud and Identity Abuse

    - by Tanu Sood
    Author: Mark Karlstrand About the Writer:Mark Karlstrand is a Senior Product Manager at Oracle focused on innovative security for enterprise web and mobile applications. Over the last sixteen years Mark has served as director in a number of tech startups before joining Oracle in 2007. Working with a team of talented architects and engineers Mark developed Oracle Adaptive Access Manager, a best of breed access security solution.The world’s top enterprise software company and the world leader in data driven solutions have teamed up to provide a new integrated security solution to prevent fraud and misuse of identities. LexisNexis Risk Solutions, a Gold level member of Oracle PartnerNetwork (OPN), today announced it has achieved Oracle Validated Integration of its Instant Authenticate product with Oracle Identity Management.Oracle provides the most complete Identity and Access Management platform. The only identity management provider to offer advanced capabilities including device fingerprinting, location intelligence, real-time risk analysis, context-aware authentication and authorization makes the Oracle offering unique in the industry. LexisNexis Risk Solutions provides the industry leading Instant Authenticate dynamic knowledge based authentication (KBA) service which offers customers a secure and cost effective means to authenticate new user or prove authentication for password resets, lockouts and such scenarios. Oracle and LexisNexis now offer an integrated solution that combines the power of the most advanced identity management platform and superior data driven user authentication to stop identity fraud in its tracks and, in turn, offer significant operational cost savings. The solution offers the ability to challenge users with dynamic knowledge based authentication based on the risk of an access request or transaction thereby offering an additional level to other authentication methods such as static challenge questions or one-time password when needed. For example, with Oracle Identity Management self-service, the forgotten password reset workflow utilizes advanced capabilities including device fingerprinting, location intelligence, risk analysis and one-time password (OTP) via short message service (SMS) to secure this sensitive flow. Even when a user has lost or misplaced his/her mobile phone and, therefore, cannot receive the SMS, the new integrated solution eliminates the need to contact the help desk. The Oracle Identity Management platform dynamically switches to use the LexisNexis Instant Authenticate service for authentication if the user is not able to authenticate via OTP. The advanced Oracle and LexisNexis integrated solution, thus, both improves user experience and saves money by avoiding unnecessary help desk calls. Oracle Identity and Access Management secures applications, Juniper SSL VPN and other web resources with a thoroughly modern layered and context-aware platform. Users don't gain access just because they happen to have a valid username and password. An enterprise utilizing the Oracle solution has the ability to predicate access based on the specific context of the current situation. The device, location, temporal data, and any number of other attributes are evaluated in real-time to determine the specific risk at that moment. If the risk is elevated a user can be challenged for additional authentication, refused access or allowed access with limited privileges. The LexisNexis Instant Authenticate dynamic KBA service plugs into the Oracle platform to provide an additional layer of security by validating a user's identity in high risk access or transactions. The large and varied pool of data the LexisNexis solution utilizes to quiz a user makes this challenge mechanism even more robust. This strong combination of Oracle and LexisNexis user authentication capabilities greatly mitigates the risk of exposing sensitive applications and services on the Internet which helps an enterprise grow their business with confidence.Resources:Press release: LexisNexis® Achieves Oracle Validated Integration with Oracle Identity Management Oracle Access Management (HTML)Oracle Adaptive Access Manager (pdf)

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  • Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

    - by Chris Warner
    It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

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  • What's New in Oracle's EPM System?

    - by jmorourke
    Oracle’s EPM System R11.1.2.2  is now generally available to customers and partners on the download center.  Although the release number doesn’t sound significant, this is a major release of Oracle’s Hyperion EPM Suite with new modules as well as significant enhancements across the suite.  This release was announced back on April 4th as part of Oracle’s Business Analytics Strategy launch, so analytics is a key aspect of the release.  But the three biggest pieces of news in this release are Oracle Hyperion Planning support for the Exalytics In-Memory Machine, the new Project Financial Planning Application and the new Account Reconciliations Manager module. The Oracle Exalytics In-Memory Machine was announced back in October 2011, at Oracle OpenWorld.  It’s the latest installment from Oracle in a line of engineered systems that combine Oracle Sun hardware, with Oracle database and application technologies – in solutions that are designed to provide high scalability and performance for specific tasks.  Exalytics is the first engineered system specifically designed for high performance analytics.  Running in-memory versions of Oracle Essbase, as well as the Oracle TimesTen database and Oracle BI tools, Exalytics provides speed of thought response times for complex analytic processes with advanced visualizations.  Early adopter customers have achieved 5X to 100X faster interactivity and 6X to 10X faster planning cycles.  Hyperion Planning running with Oracle Exalytics will support enterprise-wide planning, budgeting and forecasting with more detailed data, with hundreds to thousands of users across an organization getting speed of thought performance. The new Hyperion Project Financial Planning application delivered with EPM 11.1.2.2 is also great news for Oracle customers.  This application follows on the heels of other special-purpose planning applications that Oracle has delivered for Workforce and Capital Asset planning.  It allows Project Managers to identify project-related expenses and revenues, plan and propose new projects, and track results over time. Finance Managers can evaluate and compare different projects, manage the funding process, monitor and report the actual financial results and impacts of projects and project portfolios. This new application is applicable to capital projects, contract projects and indirect projects like IT and HR projects across all industries.  This application is a great complement to existing Project Management applications, and helps bridge the gap between these applications, and the financial planning and budgeting process. Account reconciliations has to be one of the biggest bottlenecks and risks in the financial close and reporting process, and many organizations rely on spreadsheets and manual processes to perform this critical process.  To help address this problem, Oracle developed an Account Reconciliation Manager module that is being delivered as part of Oracle Hyperion Financial Close Management.   This module helps automate and streamline account reconciliations and eliminates the chances for errors, omissions and fraud.  But unlike standalone account reconciliation packages, it’s integrated with the rest of the Oracle Hyperion Financial Close suite, and can integrate balances from any source system.  This can help alleviate a major bottleneck in the financial close process, increase accuracy and reduce risk, and can complement existing investments in Hyperion Financial Management, as well as Oracle and non-Oracle transaction processing systems. Other enhancements in this release include an enhanced Web 2.0 interface for Hyperion Planning and Hyperion Financial Management (HFM), configurable dimensionality in HFM, new Predictive Planning feature in Hyperion Planning, new Detailed Profitability feature in Hyperion Profitability and Cost Management, new Smart View interface for Hyperion Strategic Finance, and integration of the Hyperion applications with JD Edwards Financials. For more information about Oracle EPM System R11.1.2.2 check out the links below: Press Release:  http://www.oracle.com/us/corporate/press/1575775 Product Information on O.com:  http://www.oracle.com/us/solutions/business-analytics/overview/index.html Product Information on OTN:  http://www.oracle.com/technetwork/middleware/epm/downloads/index.html Webcast Replay:  http://www.oracle.com/us/go/index.html?Src=7317510&Act=65&pcode=WWMK11054701MPP046 Please contact me if you have any questions or need additional information – [email protected]

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  • SQLAuthority News – Who I Am And How I Got Here – True Story as Blog Post

    - by pinaldave
    Here are few of the sample questions I get every day? “Give me shortcut to become superstar?” “How do I become like you?” “Which book I should read so I know everything?” “Can you share your secret to be successful? I want to know it but do not share with others.” There is generic answer I always give is to work hard and read good educational material or watch good online videos. One of the emails really caught my attention. It was from a friend and SQL Server Expert John Sansom (Blog | Twitter). He wrote if I would like to share my story with the world about “Who I am and How I got Here”. I was very much intrigued with his suggestion. John is one guy I respect a lot. Every single topic he writes, I read it with dedication. I eagerly wait for his Weekly Summary of Best SQL Links. If you have not read them, you are missing something out. Writing a guest post for him was like walking in memory lane. I remembered the time when I was beginning my career and I was bit overconfident and bit naive. I had my share of mistakes when I started my career. As time passed by I realize the truth. Well, we all do mistakes. Though, I am proud that as soon as I know my mistakes I corrected them. I never acted on impulse or when I am angry. I think that alone has helped me analysis the situation better and become better human being. During the course, I have lost my ego and it is replaced by passion. I am much more happy and successful in my work. Quite often people ask me if I am always online and wether I have family or not. Honestly, I am able to work hard because of my family. They support me and they encourage me to be enjoy in what I do. They support everything I do and personally, I do not miss a single occasion to join them in daily chores of fun. If there was a shortcut to success – I want know. I learnt SQL Server hard way and I am still learning. There are so many things, I have to learn. There is not enough time to learn everything which we want to learn. I am constantly working on it every day. I welcome you to join my journey as well. Please join me with my journey to learn SQL Server – more the merrier. I have written a story of my life as a guest post.  Read Here: A Journey to SQL Authority Special thanks to John Sansom (Blog | Twitter) for giving me space to talk my story. Indeed I am honored. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: About Me, Best Practices, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • How to develop RPG Damage Formulas?

    - by user127817
    I'm developing a classical 2d RPG (in a similar vein to final fantasy) and I was wondering if anyone had some advice on how to do damage formulas/links to resources/examples? I'll explain my current setup. Hopefully I'm not overdoing it with this question, and I apologize if my questions is too large/broad My Characters stats are composed of the following: enum Stat { HP = 0, MP = 1, SP = 2, Strength = 3, Vitality = 4, Magic = 5, Spirit = 6, Skill = 7, Speed = 8, //Speed/Agility are the same thing Agility = 8, Evasion = 9, MgEvasion = 10, Accuracy = 11, Luck = 12, }; Vitality is basically defense to physical attacks and spirit is defense to magic attacks. All stats have fixed maximums (9999 for HP, 999 for MP/SP and 255 for the rest). With abilities, the maximums can be increased (99999 for HP, 9999 for HP/SP, 999 for the rest) with typical values (at level 100) before/after abilities+equipment+etc will be 8000/20,000 for HP, 800/2000 for SP/MP, 180/350 for other stats Late game Enemy HP will typically be in the lower millions (with a super boss having the maximum of ~12 million). I was wondering how do people actually develop proper damage formulas that scale correctly? For instance, based on this data, using the damage formulas for Final Fantasy X as a base looked very promising. A full reference here http://www.gamefaqs.com/ps2/197344-final-fantasy-x/faqs/31381 but as a quick example: Str = 127, 'Attack' command used, enemy Def = 34. 1. Physical Damage Calculation: Step 1 ------------------------------------- [{(Stat^3 ÷ 32) + 32} x DmCon ÷16] Step 2 ---------------------------------------- [{(127^3 ÷ 32) + 32} x 16 ÷ 16] Step 3 -------------------------------------- [{(2048383 ÷ 32) + 32} x 16 ÷ 16] Step 4 --------------------------------------------------- [{(64011) + 32} x 1] Step 5 -------------------------------------------------------- [{(64043 x 1)}] Step 6 ---------------------------------------------------- Base Damage = 64043 Step 7 ----------------------------------------- [{(Def - 280.4)^2} ÷ 110] + 16 Step 8 ------------------------------------------ [{(34 - 280.4)^2} ÷ 110] + 16 Step 9 ------------------------------------------------- [(-246)^2) ÷ 110] + 16 Step 10 ---------------------------------------------------- [60516 ÷ 110] + 16 Step 11 ------------------------------------------------------------ [550] + 16 Step 12 ---------------------------------------------------------- DefNum = 566 Step 13 ---------------------------------------------- [BaseDmg * DefNum ÷ 730] Step 14 --------------------------------------------------- [64043 * 566 ÷ 730] Step 15 ------------------------------------------------------ [36248338 ÷ 730] Step 16 ------------------------------------------------- Base Damage 2 = 49655 Step 17 ------------ Base Damage 2 * {730 - (Def * 51 - Def^2 ÷ 11) ÷ 10} ÷ 730 Step 18 ---------------------- 49655 * {730 - (34 * 51 - 34^2 ÷ 11) ÷ 10} ÷ 730 Step 19 ------------------------- 49655 * {730 - (1734 - 1156 ÷ 11) ÷ 10} ÷ 730 Step 20 ------------------------------- 49655 * {730 - (1734 - 105) ÷ 10} ÷ 730 Step 21 ------------------------------------- 49655 * {730 - (1629) ÷ 10} ÷ 730 Step 22 --------------------------------------------- 49655 * {730 - 162} ÷ 730 Step 23 ----------------------------------------------------- 49655 * 568 ÷ 730 Step 24 -------------------------------------------------- Final Damage = 38635 I simply modified the dividers to include the attack rating of weapons and the armor rating of armor. Magic Damage is calculated as follows: Mag = 255, Ultima is used, enemy MDef = 1 Step 1 ----------------------------------- [DmCon * ([Stat^2 ÷ 6] + DmCon) ÷ 4] Step 2 ------------------------------------------ [70 * ([255^2 ÷ 6] + 70) ÷ 4] Step 3 ------------------------------------------ [70 * ([65025 ÷ 6] + 70) ÷ 4] Step 4 ------------------------------------------------ [70 * (10837 + 70) ÷ 4] Step 5 ----------------------------------------------------- [70 * (10907) ÷ 4] Step 6 ------------------------------------ Base Damage = 190872 [cut to 99999] Step 7 ---------------------------------------- [{(MDef - 280.4)^2} ÷ 110] + 16 Step 8 ------------------------------------------- [{(1 - 280.4)^2} ÷ 110] + 16 Step 9 ---------------------------------------------- [{(-279.4)^2} ÷ 110] + 16 Step 10 -------------------------------------------------- [(78064) ÷ 110] + 16 Step 11 ------------------------------------------------------------ [709] + 16 Step 12 --------------------------------------------------------- MDefNum = 725 Step 13 --------------------------------------------- [BaseDmg * MDefNum ÷ 730] Step 14 --------------------------------------------------- [99999 * 725 ÷ 730] Step 15 ------------------------------------------------- Base Damage 2 = 99314 Step 16 ---------- Base Damage 2 * {730 - (MDef * 51 - MDef^2 ÷ 11) ÷ 10} ÷ 730 Step 17 ------------------------ 99314 * {730 - (1 * 51 - 1^2 ÷ 11) ÷ 10} ÷ 730 Step 18 ------------------------------ 99314 * {730 - (51 - 1 ÷ 11) ÷ 10} ÷ 730 Step 19 --------------------------------------- 99314 * {730 - (49) ÷ 10} ÷ 730 Step 20 ----------------------------------------------------- 99314 * 725 ÷ 730 Step 21 -------------------------------------------------- Final Damage = 98633 The problem is that the formulas completely fall apart once stats start going above 255. In particular Defense values over 300 or so start generating really strange behavior. High Strength + Defense stats lead to massive negative values for instance. While I might be able to modify the formulas to work correctly for my use case, it'd probably be easier just to use a completely new formula. How do people actually develop damage formulas? I was considering opening excel and trying to build the formula that way (mapping Attack Stats vs. Defense Stats for instance) but I was wondering if there's an easier way? While I can't convey the full game mechanics of my game here, might someone be able to suggest a good starting place for building a damage formula? Thanks

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  • SQL SERVER – Select the Most Optimal Backup Methods for Server

    - by pinaldave
    Backup and Restore are very interesting concepts and one should be very much with the concept if you are dealing with production database. One never knows when a natural disaster or user error will surface and the first thing everybody wants is to get back on point in time when things were all fine. Well, in this article I have attempted to answer a few of the common questions related to Backup methodology. How to Select a SQL Server Backup Type In order to select a proper SQL Server backup type, a SQL Server administrator needs to understand the difference between the major backup types clearly. Since a picture is worth a thousand words, let me offer it to you below. Select a Recovery Model First The very first question that you should ask yourself is: Can I afford to lose at least a little (15 min, 1 hour, 1 day) worth of data? Resist the temptation to save it all as it comes with the overhead – majority of businesses outside finances can actually afford to lose a bit of data. If your answer is YES, I can afford to lose some data – select a SIMPLE (default) recovery model in the properties of your database, otherwise you need to select a FULL recovery model. The additional advantage of the Full recovery model is that it allows you to restore the data to a specific point in time vs to only last backup time in the Simple recovery model, but it exceeds the scope of this article Backups in SIMPLE Recovery Model In SIMPLE recovery model you can select to do just Full backups or Full + Differential. Full Backup This is the simplest type of backup that contains all information needed to restore the database and should be your first choice. It is often sufficient for small databases, but note that it makes a big impact on the performance of your database Full + Differential Backup After Full, Differential backup picks up all of the changes since the last Full backup. This means if you made Full, Diff, Diff backup – the last Diff backup contains all of the changes and you don’t need the previous Differential backup. Differential backup is obviously smaller and carries less performance overhead Backups in FULL Recovery Model In FULL recovery model you can select Full + Transaction Log or Full + Differential + Transaction Log backup. You have to create Transaction Log backup, because at that time the log is being truncated. Otherwise your Transaction Log will grow uncontrollably. Full + Transaction Log Backup You would always need to perform a Full backup first. Then a series of Transaction log backup. Note that (in contrast to Differential) you need ALL transactions to log since the last Full of Diff backup to properly restore. Transaction log backups have the smallest performance overhead and can be performed often. Full + Differential + Transaction Log Backup If you want to ease the performance overhead on your server, you can replace some of the Full backup in the previous scenario with Differential. You restore scenario would start from Full, then the Last Differential, then all of the remaining transactions log backups Typical backup Scenarios You may say “Well, it is all nice – give me the examples now”. As you may already know, my favorite SQL backup software is SQLBackupAndFTP. If you go to Advanced Backup Schedule form in this program and click “Load a typical backup plan…” link, it will give you these scenarios that I think are quite common – see the image below. The Simplest Way to Schedule SQL Backups I hate to repeat myself, but backup scheduling in SQL agent leaves a lot to be desired. I do not know the simple way to schedule your SQL server backups than in SQLBackupAndFTP – see the image below. The whole backup scheduling with compression, encryption and upload to a Network Folder / HDD / NAS Drive / FTP / Dropbox / Google Drive / Amazon S3 takes just a few minutes – see my previous post for the review. Final Words This post offered an explanation for major backup types only. For more complicated scenarios or to research other options as usually go to MSDN. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Backup and Restore, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Wireless Network Found, can't connect, repeated requests for authentication

    - by Herm Holland
    After trawling through the internet, on forums, support websites, and through dozens upon dozens of answered questions on this site, I've not found a solution to what seems like a fairly regular problem... I cannot connect to a wireless network, and am continually asked for the network password. I have tried countless suggested solutions on the different locations I've already referred to. None of them have worked. Details of my experience are as follows: I have just recently installed Ubuntu 12.04.1 (32-bit). Ubuntu installed on my system seemingly fine, and I even formatted my hard drive during the process. It's as if it were a new desktop computer. During the installation I was asked to connect to a Wireless Network. I have a USB Wireless Card connected which I have used to connect desktop PC's, laptops, and a Wii to the internet from approximately the same area of the house (thus the same distance from the Wireless Router). I chose my network, entered the correct password for it (I double checked; it's definitely the right password) and proceeded with the installation. Several times before the installation was complete, I was asked to authenticate the connection, and this seemed to do nothing each time. On the repeated screens the password was already entered in the appropriate box. When Ubuntu booted up the first thing I was faced with (other than something about Language settings, or something) was another request for authentication. Again, the password was already there, so I clicked connect. It did not connect. Instead, I was once again faced with repeated requests every few minutes. I went onto my laptop, which is connected to this network, checked the details of the network, and entered them manually into my Ubuntu PC (including the IPv4 and IPv6 information) but this didn't work either, so I set it back to finding the settings automatically. Note, also, that the "Connect automatically" and "Available to all users" boxes are checked, and have been unchecked & rechecked countless times. I have also tried having my User account connect automatically, and to need a password entered at the welcome screen. Whilst I've been writing this, it has gone through a spat of connecting successfully to the network for less than a minute, before coming offline again, only to repeat the process. But it has now returned to prompting me for a password every couple of minutes. This computer has already run on the Fedora OS, and had no trouble connecting to, and maintaining a connection. I also have a laptop running Windows 7 less than a metre away from this desktop PC, which is connected and has no trouble maintaining a connection at 50%-100% strength (fluctuating). Therefore: - I know it's not the wireless card - I know it's not the PC itself - I know it's not the access point - I know it's not the location of my PC or wireless card - It is solely because of Ubuntu Everything else has worked fine, but the moment Ubuntu was introduced into the equation, it has gone completely wrong. Honestly; I prefer Ubuntu as an OS to Fedora, but if I can't solve the problem it'll be straight back to Fedora that I'll have to go. Can anyone help me at all?

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  • Oracle Tutor: Installing Is Not Implementing or Why CIO's should care about End User Adoption

    - by emily.chorba(at)oracle.com
    Eighteen months ago I showed Tutor and UPK Productive Day One overview to a CIO friend of mine. He works in a manufacturing business which had been recently purchased by a global conglomerate. He had a major implementation coming up, but said that the corporate team would be coming in to handle the project. I asked about their end user training approach, but it was unclear to him at the time. We were in touch over the course of the implementation project. The major activities were data conversion, how-to workshops, General Ledger realignment, and report definition. The message was "Here's how we do it at corporate, and here's how you are going to do it." In short, it was an application software installation. The corporate team had experience and confidence and the effort through go-live was smooth. Some weeks after cutover, problems with customer orders began to surface. Orders could not be fulfilled in a timely fashion. The problem got worse, and the corporate emergency team was called in. After many days of analysis, the issue was tracked down and resolved, but by then there were weeks of backorders, and their customer base was impacted in a significant way. It took three months of constant handholding of customers by the sales force for good will to be reestablished, and this itself diminished a new product sales push. I learned of these results in a recent conversation with the CIO. I asked him what the solution to the problem was, and he replied that it was twofold. The first component was a lack of understanding by customer service reps about how a particular data item in order entry was to be filled in, resulting in discrepant order data. The second component was that product planners were using this data, along with data from other sources, to fill in a spreadsheet based on the abandoned system. This spreadsheet was the primary input for planning data. The result of these two inaccuracies was that key parts were not being ordered to effectively meet demand and the lead time for finished goods was pushed out by weeks. I reminded him about the Productive Day One approach, and it's focus on methodology and tools for end user training. A more collaborative solution workshop would have identified proper applications use in the new environment. Using UPK to document correct transaction entry would have provided effective guidelines to the CSRs for data entry. Using Oracle Tutor to document the manual tasks would have eliminated the use of an out of date spreadsheet. As we talked this over, he said, "I wish I knew when I started what I know now." Effective end user adoption is the most critical and most overlooked success factor in applications implementations. When the switch is thrown at go-live, employees need to know how to use the new systems to do their jobs. Their jobs are made up of manual steps and systems steps which must be performed in the right order for the implementing organization to operate smoothly. Use Tutor to document the manual policies and procedures, use UPK to document the systems tasks, and develop this documentation in conjunction with a solution workshop. This is the path to develop effective end user training material for a smooth implementation. Learn More For more information about Tutor, visit Oracle.com or the Tutor Blog. Post your questions at the Tutor Forum. Chuck Jones, Product Manager, Oracle Tutor and BPM

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  • Internships at Oracle &ndash; a truly multicultural experience!

    - by cristian.condurache(at)oracle.com
    Hello everybody!!! Our names are Lena and Laura, we both study in the same Grande Ecole in France, IPAG and we are about to complete our 16 week-internship in Oracle in the UK. Below a summary of our experience! My name is Lena. I am 20 years old and joined Oracle UK in September 2010 – more specifically, I joined the EMEA Graduate's Recruitment Team (EMEA stands for Europe, Middle East and Africa), and I have learned a lot about working life. It was a really good experience, which made me realize that I soon will be looking for a fulltime employee in a company in less than 3 years. I am glad to have had this first experience in Oracle. First of all because it's a very welcoming company which treats interns as employees and gives them the opportunity to show their potential. I also discovered that it is nice to work in a company where everybody knows everybody, and where the atmosphere is really good. The multicultural aspect is one of the most important and beautiful elements of Oracle. It gives you the opportunity to have contacts in many parts of the world and discover a lot of nice people. During my internship I learned a lot about Recruitment. I discovered I want to work in a Human Resources role after I graduate. I like the contact I will have with candidates and the fact that I have to be in touch with managers and understand their needs. I would be glad to work for the company in the near future. I would like to thank all my team members for welcoming me like they did. It was a real pleasure to share this experience in Oracle and in this team and I hope to return after I graduate.   Hi all! I am Laura. My wish for this internship was to focus on training of personal skills for employees and, by the same time of course, for the company’s development.... and I did it in the OTD team (EMEA Organization Talent Development Team). I could not have done something better than this! It was truly instructive. I learnt how to work in such a big international company, the values and the rules to follow and to interact and be part of the organisation. In Oracle, there are so different aspects of every department, so many possibilities in HR as well as in Finance or Sales... The jobs are very various and the employees’ cultures are also really different thanks to this international and multicultural company. I am working with OTD for the entire EMEA region, having many of my colleagues in other countries, with other cultures, other ways to work, and other ways to think... this is so inspiring! Oracle offers the best environment to learn about a job, as well as to learn about work life in such large companies. This company is about new technologies, it always goes fast, and everything changes quickly! You have to be aware of these changes and keep track of the wishes of customers. For OTD of course, these customers are the employees. Looking back I have learnt more then I would have ever thought and I know that it is what I want to do... And now I hope to come back again! I want to thank all my team for welcoming me and integrating me with such happiness. I will truly miss them!! If you have any questions related to this article feel free to contact [email protected]. You can find our job opportunities via http://campus.oracle.com. Technorati Tags: Oracle,EMEA,Recruitment,internship,ODT,team

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  • GWB | May 2010 Newsletter

    - by Staff of Geeks
    Geekswithblogs.net - May 2010 Newsletter   Was your newsletter messed up? If the first newsletter we sent was all white with links all over the place, I apologize. We haven’t sent a newsletter in quite some time and I forgot the rules of theming for email clients.   TechEd 2010 New Orleans - Who is coming? John and Jeff will be at TechEd 2010 New Orleans for a short time to pass out shirts to our bloggers. These are the standard GWB shirts you see some of our other bloggers wearing and one could be yours if you let us know you are coming and what your size is. We will announce where we will be once we arrive so you can wear your Geekswithblogs.net shirt and let everyone know where you blog. These shirts will be without URLs, if you want one of those, you will have to join the contest mentioned later in the newsletter. Deadline for response is next Wednesday? Email [email protected] to let us know you are coming!   wblo.gs Shortened Url Everyone has URL shorteners these days so we needed our own. Currently Geekswithblogs.net has implemented http://wblo.gs as a shortened URL for you blog. Instead of pushing people to geekswithblogs.net/your_url you can now use wblo.gs/your_url. We hope to published a version of the shortener that will give each post a short URL and a button via your blog to publish to Twitter. This release should be available in the early summer time period.   Always wanted one of our awesome Geekswithblogs.net T-Shirts? Starting on May 15th until July 13th, we will giving our Geekswithblogs.net t-shirts away to those members who create 30 technical posts. That is 30 posts in 60 days! This should not be a difficult task with all the new releases from Microsoft. You have Visual Studio 2010, Team Foundation 2010, SharePoint 2010, Silverlight 4.0, Office 2010, SQL Server 2008 R2, and so many others to pick from. We will be keeping an eye on the results and publishing those bloggers who successfully meet the requirements by the date. A few rules to remember. The post must be technical in nature, the post must be original content created by the blogger, and the post must be originated during the contest (no pulling content from you old blog). Each shirt will be customized with your URL on the back and you can let us know you size and address when you successfully complete the contest.   What features do you want to see? We would love to hear your feedback. It has been awhile since we have published a release of Geekswithblogs.net and we want to get your feature requests in it. Do you like a particular skin we don’t have? Do you want to see comments change? Do you want to see more Twitter integration? Whatever it is, we want to know. Submit your thoughts to [email protected] and we will start a dialog with you shortly after we receive them.   Follow Us on Twitter We want to hear from you and make sure you know what is going on with Geekswithblogs.net. Follow the staff on Twitter (@StaffOfGeeks) and feel free to let us know what you think or questions you have here.

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  • Oracle Data Integration 12c: Perspectives of Industry Experts, Customers and Partners

    - by Irem Radzik
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 As you may have seen from our recent blog posts on Oracle Data Integrator 12c and Oracle GoldenGate 12c, we are very excited to share with you the great new features the 12c release brings to Oracle’s data integration solutions. And, fortunately we are not alone in this sentiment. Since the press announcement October 17th, which incorporates our customers' and experts' testimonials, we have seen positive comments in leading technology publications and social media as well. Here are some examples: In CIO and PCWorld you can find Joab Jackson’s article, Oracle Data Integrator 12c ready for real-time analysis, where wrote about the tight integration between Oracle Data Integrator and Oracle GoldenGate . He noted “Heeding the call from enterprise customers who clamor for more immediacy in their data-driven reports, Oracle has updated its data-integration software portfolio so that it can more rapidly deliver data to data warehouses and analysis applications.” Integration Developer News’ Vance McCarthy wrote the article Oracle Ships ‘Future Proofs’ Integration Tools for Traditional, Cloud, Big Data, Real-Time Projects and mentioned that “Oracle Data Integrator 12c and Oracle GoldenGate 12c sport a wide range of improvements to let devs more easily deliver data integration for cloud, analytics, big data and other new projects that leverage multiple datasets for business.“ InformationWeek’s Doug Henschen gave a great overview to several key features including the new flow-based UI in Oracle Data Integrator. Doug said “Oracle Data Integrator 12c introduces a complete makeover of the job-building experience, while real-time oriented GoldenGate 12c introduces performance gains “. In Database Trends and Applications’ article Oracle Strengthens Data Integration with Release of Oracle Data Integrator 12c and Oracle GoldenGate 12c highlighted the productivity aspect of the new solution with his remarks: “tight integration between Oracle Data Integrator 12c and Oracle GoldenGate 12c enables developers to leverage Oracle GoldenGate’s low overhead, real-time change data capture completely within the Oracle Data Integrator Studio without additional training”. We are also thrilled about what our customers and partners have to say about our products and the new release. And we are equally excited to share those perspectives with you in our upcoming launch video webcast on November 12th. SolarWorld Industries America’s Senior Database Manager, Russ Toyama will join our executives in our studio in Redwood Shores to discuss GoldenGate’s core benefits and the new release, while Surren Partharb, CTO of Strategic Technology Services for BT, and Mark Rittman, CTO of Rittman Mead, will provide their comments via the interviews conducted in the UK. This interactive panel discussion in the video webcast will unveil the new release with the expertise of our development executives and the great insight from our customers and partners. In addition, our product experts will be available online to answer chat questions. This is really a great opportunity to learn how Oracle's data integration offering has changed the integration and replication technology space with the new release, and established itself as the new leader. If you have not registered for this free event yet, you can do so via this link. We will run the live event at 8am PT/4pm GMT, followed by a replay of the event with live chat for Q&A  at 10am PT/6pm GMT. The replay will be available on-demand for those who register but cannot attend either session on November 12th. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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  • Windows Phone 7 Series - Tools and Resources

    - by TechTwaddle
    Unless you've been living in the caves of Lascaux for the past couple of days, you probably know what's happening in the world of Windows Phone. Microsoft unveiled the developer tools required to develop applications and games for Windows Phone 7 at MIX10 a couple of days back. Silverlight and XNA being the major frameworks, no big surprise there. And the best news of all is that all the development tools are free! So if you are planning to develop apps for Windows Phone 7, read on. The first place, or more appropriately hub, for you is the Windows Phone Developer Portal. It has most of the information you need to get you started. Now there is a ton of information available at other places too. In this post, I take time to put all the information that I found useful at one place, and I'll keep updating this as and when I find new stuff.   Setting up the development environment 1. Install Windows Phone Developer Tools CTP (Community Technology Preview) This will install Visual Studio 2010 Express, Silverlight, XNA framework and emulator for Windows Phone 7. It also installs a few support tools. 2. Expression Blend 4 for Windows Phone:     - Install Expression Blend 4 beta     - Install Expression Blend Add-in Preview for Windows Phone     - Install Expression Blend SDK Preview for Windows Phone Installing the above tools should set your machine up for development. I installed the tools on my Windows Vista SP1 machine and the process went smoothly without running into any major hitch. Note that the tools won't install on Windows XP, read the release notes of the CTP. Resources and Documentation 1. Microsoft Windows Phone 7 Series Developer Training Kit 2. Programming Windows Phone 7 Series by Charles Petzold. Contains few chapters only. Gives a good preview. 3. MSDN documentation for Windows Phone 7 Development 4. A sample chapter from Learning Windows Phone Programming [PDF] by Yochay Kiriaty and Jaime Rodriguez. Complete book will be available at a later time. 5. Windows Phone 7 Developer Forum - where you can ask questions and problems you run into and the experts are there to help you. 6. For Silverlight visit silverlight.net and for XNA game development, the XNA Creators Club is the place to go, also make sure you follow Michael Klutcher's and Shawn Hargreaves' blog. 7. And finally the MIX'10 website. Most of the sessions will be available for download later (some are already available). Click on the Windows Phone tag to get all the session details and downloads.   If you are completely new to Silverlight and XNA (like me), and C# makes some sense to you then I suggest you go through the Developer Training Kit. It gives a good start and ramps you up pretty quickly.

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  • Who owns the IP rights of the software without written employment contract? Employer or employee? [closed]

    - by P T
    I am a software engineer who got an idea, and developed alone an integrated ERP software solution over the past 2 years. I got the idea and coded much of the software in my personal time, utilizing my own resources, but also as intern/employee at small wholesale retailer (company A). I had a verbal agreement with the company that I could keep the IP rights to the code and the company would have the "shop rights" to use "a copy" of the software without restrictions. Part of this agreement was that I was heavily underpaid to keep the rights. Recently things started to take a down turn in the company A as the company grew fairly large and new head management was formed, also new partners were brought in. The original owners distanced themselves from the business, and the new "greedy" group indicated that they want to claim the IP rights to my software, offering me a contract that would split the IP ownership into 50% co-ownership, completely disregarding the initial verbal agreements. As of now there was no single written job description and agreement/contract/policy that I signed with the company A, I signed only I-9 and W-4 forms. I now have an opportunity to leave the company A and form a new business with 2 partners (Company B), obviously using the software as the primary tool. There would be no direct conflict of interest as the company A sells wholesale goods. My core question is: "Who owns the code without contract? Me or the company A? (in FL, US)" Detailed questions: I am familiar with the "shop rights", I don't have any problem leaving a copy of the code in the company for them to use/enhance to run their wholesale business. What worries me, Can the company A make any legal claims to the software/code/IP and potential derived profits/interests after I leave and form a company B? Can applying for a copyright of the code at http://www.copyright.gov in my name prevent any legal disputes in the future? Can I use it as evidence for legal defense? Could adding a note specifying the company A as exclusive license holder clarify the arrangements? If I leave and the company A sues me, what evidence would they use against me? On what basis would the sue since their business is in completely different industry than software (wholesale goods). Every single source file was created/stored on my personal computer with proper documentation including a copyright notice with my credentials (name/email/addres/phone). It's also worth noting that I develop significant part of the software prior to my involvement with the company A as student. If I am forced to sign a contract and the company A doesn't honor the verbal agreement, making claims towards the ownership, what can I do settle the matter legally? I like to avoid legal process altogether as my budget for court battles is extremely limited at the moment. Would altering the code beyond recognition and using it for the company B prevent the company A make any copyright claims? My common sense tells me that what I developed is by default mine in terms of IP, unless there is a signed legal agreement stating otherwise. But looking online it may be completely backwards, this really worries me. I understand that this is not legal advice, and I know to get the ultimate answer I need to hire a lawyer. I am only hoping to get some valuable input/experience/advice/opinion from those who were in similar situation or are familiar with the topic. Thank you, PT

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  • #OOW 2012: Big Data and The Social Revolution

    - by Eric Bezille
    As what was saying Cognizant CSO Malcolm Frank about the "Futur of Work", and how the Business should prepare in the face of the new generation  not only of devices and "internet of things" but also due to their users ("The Millennials"), moving from "consumers" to "prosumers" :  we are at a turning point today which is bringing us to the next IT Architecture Wave. So this is no more just about putting Big Data, Social Networks and Customer Experience (CxM) on top of old existing processes, it is about embracing the next curve, by identifying what processes need to be improve, but also and more importantly what processes are obsolete and need to be get ride of, and new processes put in place. It is about managing both the hierarchical and structured Enterprise and its social connections and influencers inside and outside of the Enterprise. And this does apply everywhere, up to the Utilities and Smart Grids, where it is no more just about delivering (faster) the same old 300 reports that have grown over time with those new technologies but to understand what need to be looked at, in real-time, down to an hand full relevant reports with the KPI relevant to the business. It is about how IT can anticipate the next wave, and is able to answers Business questions, and give those capabilities in real-time right at the hand of the decision makers... This is the turning curve, where IT is really moving from the past decade "Cost Center" to "Value for the Business", as Corporate Stakeholders will be able to touch the value directly at the tip of their fingers. It is all about making Data Driven Strategic decisions, encompassed and enriched by ALL the Data, and connected to customers/prosumers influencers. This brings to stakeholders the ability to make informed decisions on question like : “What would be the best Olympic Gold winner to represent my automotive brand ?”... in a few clicks and in real-time, based on social media analysis (twitter, Facebook, Google+...) and connections link to my Enterprise data. A true example demonstrated by Larry Ellison in real-time during his yesterday’s key notes, where “Hardware and Software Engineered to Work Together” is not only about extreme performances but also solutions that Business can touch thanks to well integrated Customer eXperience Management and Social Networking : bringing the capabilities to IT to move to the IT Architecture Next wave. An example, illustrated also todays in 2 others sessions, that I had the opportunity to attend. The first session bringing the “Internet of Things” in Oil&Gaz into actionable decisions thanks to Complex Event Processing capturing sensors data with the ready to run IT infrastructure leveraging Exalogic for the CEP side, Exadata for the enrich datasets and Exalytics to provide the informed decision interface up to end-user. The second session showing Real Time Decision engine in action for ACCOR hotels, with Eric Wyttynck, VP eCommerce, and his Technical Director Pascal Massenet. I have to close my post here, as I have to go to run our practical hands-on lab, cooked with Olivier Canonge, Christophe Pauliat and Simon Coter, illustrating in practice the Oracle Infrastructure Private Cloud recently announced last Sunday by Larry, and developed through many examples this morning by John Folwer. John also announced today Solaris 11.1 with a range of network innovation and virtualization at the OS level, as well as many optimizations for applications, like for Oracle RAC, with the introduction of the lock manager inside Solaris Kernel. Last but not least, he introduced Xsigo Datacenter Fabric for highly simplified networks and storage virtualization for your Cloud Infrastructure. Hoping you will get ready to jump on the next wave, we are here to help...

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  • Some OBI EE Tricks and Tips in the Admin Tool By Gerry Langton

    - by hamsun
    How to set the log level from a Session variable Initialization block As we know it is normal to set the log level non-zero for a particular user when we wish to debug problems. However sometimes it is inconvenient to go into each user’s properties in the Admin tool and update the log level. So I am showing a method which allows the log level to be set for all users via a session initialization block. This is particularly useful for anyone wanting an alternative way to set the log level. The screen shots shown are using the OBIEE 11g SampleApp demo but are applicable to any environment. Open the appropriate rpd in on-line mode and navigate to Manage Variables. Select Session Initialization Blocks, right click in the white space and create a New Initialization Block. I called the Initialization block Set_Loglevel . Now click on ‘Edit Data Source’ to enter the SQL. Chose the ‘Use OBI EE Server’ option for the SQL. This means that the SQL provided must use tables which have been defined in the Physical layer of the RPD, and whilst there is no need to provide a connection pool you must work in On-Line mode. The SQL can access any of the RPD tables and is purely used to return a value of 2. The ‘Test’ button confirms that the SQL is valid. Next, click on the ‘Edit Data Target’ button to add the LOGLEVEL variable to the initialization block. Check the ‘Enable any user to set the value’ option so that this will work for any user. Click OK and the following message will display as LOGLEVEL is a system session variable: Click ‘Yes’. Click ‘OK’ to save the Initialization block. Then check in the On-LIne changes. To test that LOGLEVEL has been set, log in to OBIEE using an administrative login (e.g. weblogic) and reload server metadata, either from the Analysis editor or from Administration > Reload Files and Metadata link. Run a query then navigate to Administration > Manage Sessions and click ‘View Log’ for the query just issued (which should be approximately the last in the list). A log file should exist and with LOGLEVEL set to 2 should include both logical and physical sql. If more diagnostic information is required then set LOGLEVEL to a higher value. If logging is required only for a particular analysis then an alternative method can be used directly from the Analysis editor. Edit the analysis for which debugging is required and click on the Advanced tab. Scroll down to the Advanced SQL clauses section and enter the following in the Prefix box: SET VARIABLE LOGLEVEL = 2; Click the ‘Apply SQL’ button. The SET VARIABLE statement will now prefix the Analysis’s logical SQL. So that any time this analysis is run it will produce a log. You can find information about training for Oracle BI EE products here or in the OU Learning Paths. Please send me an email at [email protected] if you have any further questions. About the Author: Gerry Langton started at Siebel Systems in 1999 working as a technical instructor teaching both Siebel application development and also Siebel Analytics (which subsequently became Oracle BI EE). From 2006 Gerry has worked as Senior Principal Instructor within Oracle University specialising in Oracle BI EE, Oracle BI Publisher and Oracle Data Warehouse development for BI.

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  • SQL analytical mash-ups deliver real-time WOW! for big data

    - by KLaker
    One of the overlooked capabilities of SQL as an analysis engine, because we all just take it for granted, is that you can mix and match analytical features to create some amazing mash-ups. As we move into the exciting world of big data these mash-ups can really deliver those "wow, I never knew that" moments. While Java is an incredibly flexible and powerful framework for managing big data there are some significant challenges in using Java and MapReduce to drive your analysis to create these "wow" discoveries. One of these "wow" moments was demonstrated at this year's OpenWorld during Andy Mendelsohn's general keynote session.  Here is the scenario - we are looking for fraudulent activities in our big data stream and in this case we identifying potentially fraudulent activities by looking for specific patterns. We using geospatial tagging of each transaction so we can create a real-time fraud-map for our business users. Where we start to move towards a "wow" moment is to extend this basic use of spatial and pattern matching, as shown in the above dashboard screen, to incorporate spatial analytics within the SQL pattern matching clause. This will allow us to compute the distance between transactions. Apologies for the quality of this screenshot….hopefully below you see where we have extended our SQL pattern matching clause to use location of each transaction and to calculate the distance between each transaction: This allows us to compare the time of the last transaction with the time of the current transaction and see if the distance between the two points is possible given the time frame. Obviously if I buy something in Florida from my favourite bike store (may be a new carbon saddle for my Trek) and then 5 minutes later the system sees my credit card details being used in Arizona there is high probability that this transaction in Arizona is actually fraudulent (I am fast on my Trek but not that fast!) and we can flag this up in real-time on our dashboard: In this post I have used the term "real-time" a couple of times and this is an important point and one of the key reasons why SQL really is the only language to use if you want to analyse  big data. One of the most important questions that comes up in every big data project is: how do we do analysis? Many enlightened customers are now realising that using Java-MapReduce to deliver analysis does not result in "wow" moments. These "wow" moments only come with SQL because it is offers a much richer environment, it is simpler to use and it is faster - which makes it possible to deliver real-time "Wow!". Below is a slide from Andy's session showing the results of a comparison of Java-MapReduce vs. SQL pattern matching to deliver our "wow" moment during our live demo.  You can watch our analytical mash-up "Wow" demo that compares the power of 12c SQL pattern matching + spatial analytics vs. Java-MapReduce  here: You can get more information about SQL Pattern Matching on our SQL Analytics home page on OTN, see here http://www.oracle.com/technetwork/database/bi-datawarehousing/sql-analytics-index-1984365.html.  You can get more information about our spatial analytics here: http://www.oracle.com/technetwork/database-options/spatialandgraph/overview/index.html If you would like to watch the full Database 12c OOW presentation see here: http://medianetwork.oracle.com/video/player/2686974264001

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  • Ubuntu 13.04 installation issues: unable to handle kernel paging request error

    - by user173944
    I wish I could say that I’ve done more for the Linux community as of recent but I am very VERY new to all of this and I feel very much in over my head. I figured I would install Ubuntu. on my computer and then I would learn and contribute to the community simultaneously. I will try to be as detailed as I can, please ask questions if you need clarification. I installed Ubuntu. 13.04 (64-bit) on my dell Inspiron 1501. This has an AMD Turion 64-bit TL-56 1.8 Ghz mobile processor. It is a dual core. It has an ATI Radeon Xpress 1150 chipset in it as well. As of right now I only have a total of 2Ghz ram, however I was planning on upgrading that in the near future so I opted for the 64-bit Ubuntu. 13.04. I first tried the live CD and everything seemed to be functioning correctly other than the wireless (but that's not the issue at hand, there are plenty of guides on the internet on how to get that functioning). The internet worked just fine when it was plugged in so no issues there. However, once I went from that to installing 13.04 (just 13.04, no dual partitioning... I want this computer to run strictly Ubuntu.) it did not work. It took me into a shell that I could not type anything into. In this shell it said Bug: unable to handle kernel paging and then it called a bunch of traces and froze up. I had to hard reset the laptop. I tried the boot-repair program multiple times with many different settings and typically after starting up the laptop would say something along the lines of recursive errors. will attempt to fix and then it would attempt to fix a couple of things, and then the computer would freeze up after the text said end trace... so I had to hard reset it again. I'm not an impatient person either, when I say it would freeze up it would be for a period of at least 15 minutes each time before I decided to hard reset. I attempted to install 12.10 on it instead and I got the same exact message, and when I ran boot-repair it did the same exact thing as before. I am currently in the process of running memtest64+ on the computer's memory, though I really don't believe that, nor any of the hardware is at fault due to the fact that it was still running windows vista perfectly when I had decided to switch over to Ubuntu. so far the memtest has came back just fine without any errors, but I’ve only been running it for approximately an hour. So this is the situation I’m in. I did notice when I was using the live disk that the video driver needed updated so I performed that, though I’m fairly certain that has nothing to do with this. I have also attempted (though I’m not certain that my attempt was successful in accomplishing what I had planned) to manually edit the grub settings by making acpi=0 along top of adding nomodeset to the boot commands. Like I said, I’m not sure I did that correctly though, but I’m fairly certain I did. If anyone needs any more information I will be more than happy to provide it, I will post back once I get the full results of the memtest. I very much appreciate any ideas anyone else has, I’ve been at this for a few days to no avail... thank you

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  • DOMDocument groupping nodes, with clone, nodeClone, importNode, fragment... What the better way?

    - by Peter Krauss
    A "DOMNodeList grouper" (groupList() function below) is a function that envelopes a set of nodes into a tag. Example: INPUT <root><b>10</b><a/><a>1</a><b>20</b><a>2</a></root> OUTPUT of groupList($dom->getElementsByTagName('a'),'G') <root><b>10</b> <G><a/><a>1</a><a>2</a></G> <b>20</b></root> There are many ways to implement it, what is the better? function groupList_v1(DOMNodeList &$list,$tag,&$dom) { $list = iterator_to_array($list); // to save itens $n = count($list); if ($n && $list[0]->nodeType==1) { $T = $dom->createDocumentFragment(); $T->appendChild($dom->createElement($tag)); for($i=0; $i<$n; $i++) { $T->firstChild->appendChild( clone $list[$i] ); if ($i) $list[$i]->parentNode->removeChild($list[$i]); } $dom->documentElement->replaceChild($T,$list[0]); }//if return $n; }//func function groupList_v2(DOMNodeList &$list,$tag,&$dom) { $list = iterator_to_array($list); // to save itens $n = count($list); if ($n && $list[0]->nodeType==1) { $T = $dom->createDocumentFragment(); $T->appendChild($dom->createElement($tag)); for($i=0; $i<$n; $i++) $T->firstChild->appendChild( clone $list[$i] ); $dom->documentElement->replaceChild($T,$list[0]); for($i=1; $i<$n; $i++) $list[$i]->parentNode->removeChild($list[$i]); }//if return $n; }//func // ... YOUR SUGGESTION ... // My ugliest function groupList_vN(DOMNodeList &$list,$tag,&$dom) { $list = iterator_to_array($list); // to save itens $n = count($list); if ($n && $list[0]->nodeType==1) { $d2 = new DOMDocument; $T = $d2->createElement($tag); for($i=0; $i<$n; $i++) $T->appendChild( $d2->importNode($list[$i], true) ); $dom->documentElement->replaceChild( $dom->importNode($T, true), $list[0] ); for($i=1; $i<$n; $i++) $list[$i]->parentNode->removeChild($list[$i]); }//if return $n; }//func Related questions: at stackoverflow, at codereview.

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  • Live Event: OTN Architect Day: Cloud Computing - Two weeks and counting

    - by Bob Rhubart
    In just two weeks architects and others will gather at the Oracle Conference Center in Redwood Shores, CA for the first Oracle Technology Network Architect Day event of 2013. This event focuses on Cloud Computing, and features sessions specifically focused on real-world examples of the implementation of cloud computing. When: Tuesday July 9, 2013              8:30am - 12:30pm Where: Oracle Conference Center              350 Oracle Pkwy              Redwood City, CA 94065 Register now. It's free! Here's the agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Michael Timpanaro-Perrotta Director, Product Management, Oracle Database Cloud New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Michael Timpanaro-Perrotta respond to audience questions. Registration is free, but seating is limited, so register now.

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  • Live Event: OTN Architect Day: Cloud Computing - Two weeks and counting

    - by Bob Rhubart
    In just two weeks architects and others will gather at the Oracle Conference Center in Redwood Shores, CA for the first Oracle Technology Network Architect Day event of 2013. This event focuses on Cloud Computing, and features sessions specifically focused on real-world examples of the implementation of cloud computing. When: Tuesday July 9, 2013              8:30am - 12:30pm Where: Oracle Conference Center              350 Oracle Pkwy              Redwood City, CA 94065 Register now. It's free! Here's the agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Michael Timpanaro-Perrotta Director, Product Management, Oracle Database Cloud New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Michael Timpanaro-Perrotta respond to audience questions. Registration is free, but seating is limited, so register now.

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  • Free RAM disappears - Memory leak?

    - by Izzy
    On a fresh started system, free reports about 1.5G used RAM (8G RAM alltogether, Ubuntu 12.04 with lightdm and plasma desktop, one konsole window started). Having the apps running I use, it still consumes not more than 2G. However, having the system running for a couple of days, more and more of my free RAM disappears -- without showing up in the list of used apps: while smem --pie=name reports less than 20% used (and 80% being available), everything else says differently. free -m for example reports on about day 7: total used free shared buffers cached Mem: 7459 7013 446 0 178 997 -/+ buffers/cache: 5836 1623 Swap: 9536 296 9240 (so you can see, it's not the buffers or the cache). Today this finally ended with the system crashing completely: the windows manager being gone, apps "hanging in the air" (frameless) -- and a popup notifying me about "too many open files". Syslog reports: kernel: [856738.020829] VFS: file-max limit 752838 reached So I closed those applications I was able to close, and killed X using Ctrl-Alt-backspace. X tried to come up again after that with failsafeX, but was unable to do so as it could no longer detect its configuration. So I switched to a console using Ctrl-Alt-F2, captured all information I could think of (vmstat, free, smem, proc/meminfo, lsof, ps aux), and finally rebooted. X again came up with failsafeX; this time I told it to "recover from my backed-up configuration", then switched to a console and successfully used startx to bring up the graphical environment. I have no real clue to what is causing this issue -- though it must have to do either with X itself, or with some user processes running on X -- as after killing X, free -m output looked like this: total used free shared buffers cached Mem: 7459 2677 4781 0 62 419 -/+ buffers/cache: 2195 5263 Swap: 9536 59 9477 (~3.5GB being freed) -- to compare with the output after a fresh start: total used free shared buffers cached Mem: 7459 1483 5975 0 63 730 -/+ buffers/cache: 689 6769 Swap: 9536 0 9536 Two more helpful outputs are provided by memstat -u. Shortly before the crash: User Count Swap USS PSS RSS mail 1 0 200 207 616 whoopsie 1 764 740 817 2300 colord 1 3200 836 894 2156 root 62 70404 352996 382260 569920 izzy 80 177508 1465416 1519266 1851840 After having X killed: User Count Swap USS PSS RSS mail 1 0 184 188 356 izzy 1 1400 708 739 1080 whoopsie 1 848 668 826 1772 colord 1 3204 804 888 1728 root 62 54876 131708 149950 267860 And after a restart, back in X: User Count Swap USS PSS RSS mail 1 0 212 217 628 whoopsie 1 0 1536 1880 5096 colord 1 0 3740 4217 7936 root 54 0 148668 180911 345132 izzy 47 0 370928 437562 915056 Edit: Just added two graphs from my monitoring system. Interesting to see: everytime when there's a "jump" in memory consumption, CPU peaks as well. Just found this right now -- and it reminds me of another indicator pointing to X itself: Often when returning to my machine and unlocking the screen, I found something doing heavvy work on my CPU. Checking with top, it always turned out to be /usr/bin/X :0 -auth /var/run/lightdm/root/:0 -nolisten tcp vt7 -novtswitch -background none. So after this long explanation, finally my questions: What could be the possible causes? How can I better identify involved processes/applications? What steps could be taken to avoid this behaviour -- short from rebooting the machine all X days? I was running 8.04 (Hardy) for about 5 years on my old machine, never having experienced the like (always more than 100 days uptime, before rebooting for e.g. kernel updates). This now is a complete new machine with a fresh install of 8.04. In case it matters, some specs: AMD A4-3400 APU with Radeon(tm) HD Graphics, using the open-source ati/radeon driver (so no fglrx installed), 8GB RAM, WDC WD1002FAEX-0 hdd (1TB), Asus F1A75-V Evo mainboard. Ubuntu 12.04 64-bit with KDE4/Plasma. Apps usually open more or less permanently include Evolution, Firefox, konsole (with Midnight Commander running inside, about 4 tabs), and LibreOffice -- plus occasionally Calibre, Gimp and Moneyplex (banking software I'm already using for almost 20 years now, in a version which did fine on Hardy).

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  • Optimization and Saving/Loading

    - by MrPlosion1243
    I'm developing a 2D tile based game and I have a few questions regarding it. First I would like to know if this is the correct way to structure my Tile class: namespace TileGame.Engine { public enum TileType { Air, Stone } class Tile { TileType type; bool collidable; static Tile air = new Tile(TileType.Air); static Tile stone = new Tile(TileType.Stone); public Tile(TileType type) { this.type = type; collidable = true; } } } With this method I just say world[y, x] = Tile.Stone and this seems right to me but I'm not a very experienced coder and would like assistance. Now the reason I doubt this so much is because I like everything to be as optimized as possible and there is a major flaw in this that I need help overcoming. It has to do with saving and loading... well more on loading actually. The way it's done relies on the principle of casting an enumeration into a byte which gives you the corresponding number where its declared in the enumeration. Each TileType is cast as a byte and written out to a file. So TileType.Air would appear as 0 and TileType.Stone would appear as 1 in the file (well in byte form obviously). Loading in the file is alot different though because I can't just loop through all the bytes in the file cast them as a TileType and assign it: for(int x = 0; x < size.X; x++) { for(int y = 0; y < size.Y; y+) { world[y, x].Type = (TileType)byteReader.ReadByte(); } } This just wont work presumably because I have to actually say world[y, x] = Tile.Stone as apposed to world[y, x].Type = TileType.Stone. In order to be able to say that I need a gigantic switch case statement (I only have 2 tiles but you could imagine what it would look like with hundreds): Tile tile; for(int x = 0; x < size.X; x++) { for(int y = 0; y < size.Y; y+) { switch(byteReader.ReadByte()){ case 0: tile = Tile.Air; break; case 1: tile = Tile.Stone; break; } world[y, x] = tile; } } Now you can see how unoptimized this is and I don't know what to do. I would really just like to cast the byte as a TileType and use that but as said before I have to say world[y, x] = Tile.whatever and TileType can't be used this way. So what should I do? I would imagine I need to restructure my Tile class to fit the requirements but I don't know how I would do that. Please help! Thanks.

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  • What is the SharePoint Action Framework and Why do I need it ?

    - by SAF
    For those out there that are a little curious as to whether SAF is any use to your organisation, please read this FAQ.  What is SAF ? SAF is free to use. SAF is the "SharePoint Action Framework", it was built by myself and Hugo (plus a few others along the way). SAF is written entirely in C# code available from : http://saf.codeplex.com.   SAF is a way to automate SharePoint configuration changes. An Action is a command/class/task/script written in C# that performs a unit of execution against SharePoint such as "CreateWeb"  or "AddLookupColumn". A SAF Macro is collection of one or more Actions. SAF Macro can be run from Msbuild, a Feature, StsAdm or common plain old .Net code. Parameters can be passed to a Macro at run-time from a variety of sources such as "Environment Variable", "*.config", "Msbuild Properties", Feature Properties, command line args, .net code. SAF emits lots of trace statements at run-time, these can be viewed using "DebugView". One Action can pass parameters to another Action. Parameters can be set using Expression Syntax such as "DateTime.Now".  You should consider SAF is you suffer from one of the following symptoms... "Our developers write lots of code to deploy changes at release time - it's always rushed" "I don't want my developers shelling out to Powershell or Stsadm from a Feature". "We have loads of Console applications now, I have lost track of where they are, or what they do" "We seem to be writing similar scripts against SharePoint in lots of ways, testing is hard". "My scripts often have lots of errors - they are done at the last minute". "When something goes wrong - I have no idea what went wrong or how to solve it". "Our Features get stuck and bomb out half way through - there no way to roll them back". "We have tons of Features now - I can't keep track". "We deploy Features to run one-off tasks" "We have a library of reusable scripts, but, we can only run it in one way, sometimes we want to run it from MSbuild and a Feature". "I want to automate the deployment of changes to our development environment". "I would like to run a housekeeping task on a scheduled basis"   So I like the sound of SAF - what's the problems ?  Realistically, there are few things that need to be considered: Someone on your team will need to spend a day or 2 understanding SAF and deciding exactly how you want to use it. I would suggest a Tech Lead, SysAdm or SP Architect will need to download it, try out the examples, look through the unit tests. Ask us questions. Although, SAF can be downloaded and set to go in a few minutes, you will still need to address issues such as - "Do you want to execute your Macros in MsBuild or from a Feature ?" You will need to decide who is going to do your deployments - is it each developer to themself, or do you require a dedicated Build Manager ? As most environments (Dev, QA, Live etc) require different settings (e.g. Urls, Database names, accounts etc), you will more than likely want to define these and set a properties file up for each environment. (These can then be injected into Saf at run-time). There may be no Action to solve your particular problem. If this is the case, suggest it to us - we can try and write it, or write it yourself. It's very easy to write a new Action - we have an approach to easily unit test it, document it and author it. For example, I wrote one to deploy  a WSP in 2 hours the other day. Alternatively, Saf can also call Stsadm commands and Powershell scripts.   Anyway, I do hope this helps! If you still need help, or a quick start, we can also offer consultancy around SAF. If you want to know more give us a call or drop an email to [email protected]

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  • Sweet and Sour Source Control

    - by Tony Davis
    Most database developers don't use Source Control. A recent anonymous poll on SQL Server Central asked its readers "Which Version Control system do you currently use to store you database scripts?" The winner, with almost 30% of the vote was...none: "We don't use source control for database scripts". In second place with almost 28% of the vote was Microsoft's VSS. VSS? Given its reputation for being buggy, unstable and lacking most of the basic features required of a proper source control system, answering VSS is really just another way of saying "I don't use Source Control". At first glance, it's a surprising thought. You wonder how database developers can work in a team and find out what changed, when the system worked before but is now broken; to work out what happened to their changes that now seem to have vanished; to roll-back a mistake quickly so that the rest of the team have a functioning build; to find instantly whether a suspect change has been deployed to production. Unfortunately, the survey didn't ask about the scale of the database development, and correlate the two questions. If there is only one database developer within a schema, who has an automated approach to regular generation of build scripts, then the need for a formal source control system is questionable. After all, a database stores far more about its metadata than a traditional compiled application. However, what is meat for a small development is poison for a team-based development. Here, we need a form of Source Control that can reconcile simultaneous changes, store the history of changes, derive versions and builds and that can cope with forks and merges. The problem comes when one borrows a solution that was designed for conventional programming. A database is not thought of as a "file", but a vast, interdependent and intricate matrix of tables, indexes, constraints, triggers, enumerations, static data and so on, all subtly interconnected. It is an awkward fit. Subversion with its support for merges and forks, and the tolerance of different work practices, can be made to work well, if used carefully. It has a standards-based architecture that allows it to be used on all platforms such as Windows Mac, and Linux. In the words of Erland Sommerskog, developers should "just do it". What's in a database is akin to a "binary file", and the developer must work only from the file. You check out the file, edit it, and save it to disk to compile it. Dependencies are validated at this point and if you've broken anything (e.g. you renamed a column and broke all the objects that reference the column), you'll find out about it right away, and you'll be forced to fix it. Nevertheless, for many this is an alien way of working with SQL Server. Subversion is the powerhouse, not the GUI. It doesn't work seamlessly with your existing IDE, and that usually means SSMS. So the question then becomes more subtle. Would developers be less reluctant to use a fully-featured source (revision) control system for a team database development if they had a turn-key, reliable system that fitted in with their existing work-practices? I'd love to hear what you think. Cheers, Tony.

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  • SQL SERVER – Puzzle #1 – Querying Pattern Ranges and Wild Cards

    - by Pinal Dave
    Note: Read at the end of the blog post how you can get five Joes 2 Pros Book #1 and a surprise gift. I have been blogging for almost 7 years and every other day I receive questions about Querying Pattern Ranges. The most common way to solve the problem is to use Wild Cards. However, not everyone knows how to use wild card properly. SQL Queries 2012 Joes 2 Pros Volume 1 – The SQL Queries 2012 Hands-On Tutorial for Beginners Book On Amazon | Book On Flipkart Learn SQL Server get all the five parts combo kit Kit on Amazon | Kit on Flipkart Many people know wildcards are great for finding patterns in character data. There are also some special sequences with wildcards that can give you even more power. This series from SQL Queries 2012 Joes 2 Pros® Volume 1 will show you some of these cool tricks. All supporting files are available with a free download from the www.Joes2Pros.com web site. This example is from the SQL 2012 series Volume 1 in the file SQLQueries2012Vol1Chapter2.2Setup.sql. If you need help setting up then look in the “Free Videos” section on Joes2Pros under “Getting Started” called “How to install your labs” Querying Pattern Ranges The % wildcard character represents any number of characters of any length. Let’s find all first names that end in the letter ‘A’. By using the percentage ‘%’ sign with the letter ‘A’, we achieve this goal using the code sample below: SELECT * FROM Employee WHERE FirstName LIKE '%A' To find all FirstName values beginning with the letters ‘A’ or ‘B’ we can use two predicates in our WHERE clause, by separating them with the OR statement. Finding names beginning with an ‘A’ or ‘B’ is easy and this works fine until we want a larger range of letters as in the example below for ‘A’ thru ‘K’: SELECT * FROM Employee WHERE FirstName LIKE 'A%' OR FirstName LIKE 'B%' OR FirstName LIKE 'C%' OR FirstName LIKE 'D%' OR FirstName LIKE 'E%' OR FirstName LIKE 'F%' OR FirstName LIKE 'G%' OR FirstName LIKE 'H%' OR FirstName LIKE 'I%' OR FirstName LIKE 'J%' OR FirstName LIKE 'K%' The previous query does find FirstName values beginning with the letters ‘A’ thru ‘K’. However, when a query requires a large range of letters, the LIKE operator has an even better option. Since the first letter of the FirstName field can be ‘A’, ‘B’, ‘C’, ‘D’, ‘E’, ‘F’, ‘G’, ‘H’, ‘I’, ‘J’ or ‘K’, simply list all these choices inside a set of square brackets followed by the ‘%’ wildcard, as in the example below: SELECT * FROM Employee WHERE FirstName LIKE '[ABCDEFGHIJK]%' A more elegant example of this technique recognizes that all these letters are in a continuous range, so we really only need to list the first and last letter of the range inside the square brackets, followed by the ‘%’ wildcard allowing for any number of characters after the first letter in the range. Note: A predicate that uses a range will not work with the ‘=’ operator (equals sign). It will neither raise an error, nor produce a result set. --Bad query (will not error or return any records) SELECT * FROM Employee WHERE FirstName = '[A-K]%' Question: You want to find all first names that start with the letters A-M in your Customer table and end with the letter Z. Which SQL code would you use? a. SELECT * FROM Customer WHERE FirstName LIKE 'm%z' b. SELECT * FROM Customer WHERE FirstName LIKE 'a-m%z' c. SELECT * FROM Customer WHERE FirstName LIKE 'a-m%z' d. SELECT * FROM Customer WHERE FirstName LIKE '[a-m]%z' e. SELECT * FROM Customer WHERE FirstName LIKE '[a-m]z%' f. SELECT * FROM Customer WHERE FirstName LIKE '[a-m]%z' g. SELECT * FROM Customer WHERE FirstName LIKE '[a-m]z%' Contest Leave a valid answer before June 18, 2013 in the comment section. 5 winners will be selected from all the valid answers and will receive Joes 2 Pros Book #1. 1 Lucky person will get a surprise gift from Joes 2 Pros. The contest is open for all the countries where Amazon ships the book (USA, UK, Canada, India and many others). Special Note: Read all the options before you provide valid answer as there is a small trick hidden in answers. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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