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• Why is two-way binding in silverlight not working?

  - by Edward Tanguay

  According to how Silverlight TwoWay binding works, when I change the data in the FirstName field, it should change the value in CheckFirstName field. Why is this not the case? ANSWER: Thank you Jeff, that was it, for others: here is the full solution with downloadable code. XAML: <StackPanel> <Grid x:Name="GridCustomerDetails"> <Grid.RowDefinitions> <RowDefinition Height="Auto"/> <RowDefinition Height="Auto"/> <RowDefinition Height="*"/> </Grid.RowDefinitions> <Grid.ColumnDefinitions> <ColumnDefinition Width="Auto"/> <ColumnDefinition Width="300"/> </Grid.ColumnDefinitions> <TextBlock VerticalAlignment="Center" Margin="10" Grid.Row="0" Grid.Column="0">First Name:</TextBlock> <TextBox Margin="10" Grid.Row="0" Grid.Column="1" Text="{Binding FirstName, Mode=TwoWay}"/> <TextBlock VerticalAlignment="Center" Margin="10" Grid.Row="1" Grid.Column="0">Last Name:</TextBlock> <TextBox Margin="10" Grid.Row="1" Grid.Column="1" Text="{Binding LastName}"/> <TextBlock VerticalAlignment="Center" Margin="10" Grid.Row="2" Grid.Column="0">Address:</TextBlock> <TextBox Margin="10" Grid.Row="2" Grid.Column="1" Text="{Binding Address}"/> </Grid> <Border Background="Tan" Margin="10"> <TextBlock x:Name="CheckFirstName"/> </Border> </StackPanel> Code behind: public Page() { InitializeComponent(); Customer customer = new Customer(); customer.FirstName = "Jim"; customer.LastName = "Taylor"; customer.Address = "72384 South Northern Blvd."; GridCustomerDetails.DataContext = customer; Customer customerOutput = (Customer)GridCustomerDetails.DataContext; CheckFirstName.Text = customer.FirstName; }

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• How to created filtered reports in WPF?

  - by Michael Goyote

  Creating reports in WPF. I have two related tables. Table A-Customer: CustomerID(PK) Names Phone Number Customer Num Table B-Items: Products Price CustomerID I want to be able to generate a report like this: CustomerA Items Price Item A 10 Item B 10 Item C 10 --------------- Total 30 So this is what I have done: <Window x:Class="ReportViewerWPF.MainWindow" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:rv="clr-namespace:Microsoft.Reporting.WinForms; assembly=Microsoft.ReportViewer.WinForms" Title="Customer Report" Height="300" Width="400"> <Grid> <WindowsFormsHost Name="windowsFormsHost1"> <rv:ReportViewer x:Name="reportViewer1"/> </WindowsFormsHost> </Grid> Then I created a dataset and loaded the two tables, followed by a report wizard (dragged all the available fields and dropped them to the Values pane). The code behind the WPF window is this: public partial class CustomerReport : Window { public CustomerReport() { InitializeComponent(); _reportViewer.Load += ReportViewer_Load; } private bool _isReportViewerLoaded; private void ReportViewer_Load(object sender, EventArgs e) { if (!_isReportViewerLoaded) { Microsoft.Reporting.WinForms.ReportDataSource reportDataSource1 = new Microsoft.Reporting.WinForms.ReportDataSource(); HM2DataSet dataset = new HM2DataSet(); dataset.BeginInit(); reportDataSource1.Name = "DataSet";//This is the dataset name reportDataSource1.Value = dataset.CustomerTable; this.reportViewer1.LocalReport.DataSources.Add(reportDataSource1); this.reportViewer1.LocalReport.ReportPath = "../../Report3.rdlc"; dataset.EndInit(); HM2DataSetTableAdapters.CustomerTableAdapter funcTableAdapter = new HM2DataSetTableAdapters.CustomerTableAdapter(); funcTableAdapter.ClearBeforeFill = true; funcTableAdapter.Fill(dataset.CustomerTable); _reportViewer.RefreshReport(); _isReportViewerLoaded = true; } } As you might have guessed this loaded this list of customer with items and price: Customer Items Price Customer A Items A 10 Customer A Items B 10 Customer B Items D 10 Customer B Items C 10 How can I fine-tune this report to look like the one above, where the user can filter the customer he wants displayed on the report? Thanks in advance for the help. I would have preferred to use LINQ whenever filtering data

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• Using the framework of the problems encountered SharpArch

  - by livebean

  I try to test SharpArch frame, directly in the provided example code to write some code to add test data, but unsuccessful, do not have any information to me! ICustomerRepository customerRepository = new CustomerRepository(); Customer customer = new Customer("Jack Chen"); customer.SetAssignedIdTo("JACKK"); customerRepository.Save(customer); I just had an instance of CustomerRepository operation, do not understand why there is no new data on the data table

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• Getting a count of users each day in Mondrian MDX

  - by user1874144

  I'm trying to write a query to give me the total number of users for each customer per day. Here is what I have so far, which for each customer/day combination is giving the total number of user dimension entries without splitting them up by customer/day. WITH MEMBER [Measures].[MyUserCount] AS COUNT(Descendants([User].CurrentMember, [User].[User Name]), INCLUDEEMPTY) SELECT NON EMPTY CrossJoin([Date].[Date].Members, [Customer].[Customer Name].Members) ON ROWS, {[Measures].[MyUserCount]} on COLUMNS FROM [Users]

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• SQL SERVER – Find Referenced or Referencing Object in SQL Server using sys.sql_expression_dependencies

  - by pinaldave

  A very common question which I often receive are: How do I find all the tables used in a particular stored procedure? How do I know which stored procedures are using a particular table? Both are valid question but before we see the answer of this question – let us understand two small concepts – Referenced and Referencing. Here is the sample stored procedure. CREATE PROCEDURE mySP AS SELECT * FROM Sales.Customer GO Reference: The table Sales.Customer is the reference object as it is being referenced in the stored procedure mySP. Referencing: The stored procedure mySP is the referencing object as it is referencing Sales.Customer table. Now we know what is referencing and referenced object. Let us run following queries. I am using AdventureWorks2012 as a sample database. If you do not have SQL Server 2012 here is the way to get SQL Server 2012 AdventureWorks database. Find Referecing Objects of a particular object Here we are finding all the objects which are using table Customer in their object definitions (regardless of the schema). USE AdventureWorks GO SELECT referencing_schema_name = SCHEMA_NAME(o.SCHEMA_ID), referencing_object_name = o.name, referencing_object_type_desc = o.type_desc, referenced_schema_name, referenced_object_name = referenced_entity_name, referenced_object_type_desc = o1.type_desc, referenced_server_name, referenced_database_name --,sed.* -- Uncomment for all the columns FROM sys.sql_expression_dependencies sed INNER JOIN sys.objects o ON sed.referencing_id = o.[object_id] LEFT OUTER JOIN sys.objects o1 ON sed.referenced_id = o1.[object_id] WHERE referenced_entity_name = 'Customer' The above query will return all the objects which are referencing the table Customer. Find Referenced Objects of a particular object Here we are finding all the objects which are used in the view table vIndividualCustomer. USE AdventureWorks GO SELECT referencing_schema_name = SCHEMA_NAME(o.SCHEMA_ID), referencing_object_name = o.name, referencing_object_type_desc = o.type_desc, referenced_schema_name, referenced_object_name = referenced_entity_name, referenced_object_type_desc = o1.type_desc, referenced_server_name, referenced_database_name --,sed.* -- Uncomment for all the columns FROM sys.sql_expression_dependencies sed INNER JOIN sys.objects o ON sed.referencing_id = o.[object_id] LEFT OUTER JOIN sys.objects o1 ON sed.referenced_id = o1.[object_id] WHERE o.name = 'vIndividualCustomer' The above query will return all the objects which are referencing the table Customer. I am just glad to write above query. There are more to write to this subject. In future blog post I will write more in depth about other DMV which also aids in finding referenced data. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL DMV, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology

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• Why All The Hype Around Live Help?

  - by ruth.donohue

  I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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• A Hot Topic - Profitability and Cost Management

  - by john.orourke(at)oracle.com

  Maybe it's due to the recent recession, or current economic recovery but a hot topic and area of focus for many organizations these days is profitability and cost management.  For most organizations, aggressive cost-cutting and cost management were critical to remaining profitable while top line revenue was flat or shrinking.  However, now we are seeing many organizations taking a more "surgical" approach to profitability and cost management, by accurately allocating revenue and costs to individual product lines, services, customer segments, locations, channels and other lines of business to understand which ones are truly profitable and which ones are not.  Based on these insights, managers can make more informed decisions about which products or services to invest in or retire, how to price their products or services for different customer segments, and where to focus their marketing and customer service resources. The most common industries where this product, service and customer-focused costing and profitability analysis is being adopted include financial services, consumer packaged goods, retail and manufacturing.  However we are seeing adoption of profitability and cost management applications in other industries and use cases.  Here are a few examples: Telecommunications Industry:  Network Costing and Management to identify the most cost effective and/or profitable network areas, to optimize existing resources, infrastructure and network capacity.  Regulatory Cost Accounting to perform more accurate allocations of revenue and costs across services and customer segments, improve ability to set billing rates for future periods, for various products and customer segments and more easily develop analysis needed for rate case proposals. Healthcare Insurance:  Visually, justifiable Medical Loss Ratio results, better knowledge of the cost to service healthcare plans and members, accurate understanding of member segment and plan profitability, improved marketing programs through better member segmentation. Public Sector:  Statutory / Regulatory Compliance:  A variety of statutory and regulatory documents state explicitly or implicitly that the use of government resources must be properly tracked and tied to performance goals.  Managerial costing methods implemented through Cost Management applications provide unparalleled visibility into costs and shared services usage throughout a Public Sector agency. Funding Support:  Regulations require public sector funding requests to be evaluated based upon the ability to achieve performance goals against the associated cost.   Improved visibility and understanding of costs of different programs/services means that organizations can demonstrably monitor performance and the associated resource costs improve the chances of having their funding requests granted. Profitability and Cost Management is one of the fastest-growing solution areas in Oracle's Enterprise Performance Management product line and we are seeing a growing number of customer successes across geographies and industries.  Listed below are just a few examples.  Here's a link to the replay from a recent webcast on this topic which featured Schroders Plc, a UK-based Financial Services company: http://www.oracle.com/go/?&Src=7011668&Act=168&pcode=WWMK10037859MPP043 Here's a link to a case study on Shenhua Guohua Power in China: http://www.oracle.com/us/corporate/customers/shenhua-snapshot-159574.pdf Here's a link to information on Oracle's web site about our profitability and cost management solutions: http://www.oracle.com/us/solutions/ent-performance-bi/performance-management/profitability-cost-mgmt/index.html

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• Less Can Be More In E-Commerce

  - by Michael Hylton

  Today’s consumers are inundated with product choices and vendors. Visit your favorite electronics retailer and see the vast assortment of flat panel televisions. Or the variety of detergents at the supermarket. All of this can be daunting for the average consumer who is looking for the products and services that interest them.  In a study titled “Choice is Demotivating: Can One Desire Too Much of a Good Thing”, the author, Sheena Iyengar found that participants actually reported greater subsequent satisfaction with their selections and wrote better essays when their original set of options had been limited. The same can be said for e-commerce and your website. Being able to quickly convert shoppers into buyers with effective merchandising is what makes leading businesses successful. You want to engage each individual visitor with the most-relevant content to drive higher conversions and order values while decreasing abandonment, but predicting what will resonate with each customer is difficult. In a world of choices, online merchandizing tools can help personalize, streamline, and refine what your customers view when they browse your online catalog. The key to being effective is to align your products and content as closely as possible with the customer’s needs. The goal on the home page is to promote your brand and push visitors farther into the site. The home page is often the starting point for repeat customers as well as for new visitors hoping to address their current product needs. As the customer selects different filters and narrows the choices, valuable information is being provided to the retailer about the customer’s current need—regardless of previous search behavior or what other customers with a similar demographic profile have purchased. Together with search pages, category browse pages are among the primary options available to customers as a means of finding products on your site. Once a customer reaches the product detail page, it is clear what that person desires, regardless of the segment the customer falls into. However, don’t disregard campaign-based promotions completely. A campaign targeted to all customers but featuring rule-driven promotions tied to the product can be effective. Click here to learn more about merchandizing techniques so what your customer sees if half full and not half empty.

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• Less Can Be More In E-Commerce

  - by Michael Hylton

  Today’s consumers are inundated with product choices and vendors. Visit your favorite electronics retailer and see the vast assortment of flat panel televisions. Or the variety of detergents at the supermarket. All of this can be daunting for the average consumer who is looking for the products and services that interest them.  In a study titled “Choice is Demotivating: Can One Desire Too Much of a Good Thing”, the author, Sheena Iyengar found that participants actually reported greater subsequent satisfaction with their selections and wrote better essays when their original set of options had been limited. The same can be said for e-commerce and your website. Being able to quickly convert shoppers into buyers with effective merchandising is what makes leading businesses successful. You want to engage each individual visitor with the most-relevant content to drive higher conversions and order values while decreasing abandonment, but predicting what will resonate with each customer is difficult. In a world of choices, online merchandizing tools can help personalize, streamline, and refine what your customers view when they browse your online catalog. The key to being effective is to align your products and content as closely as possible with the customer’s needs. The goal on the home page is to promote your brand and push visitors farther into the site. The home page is often the starting point for repeat customers as well as for new visitors hoping to address their current product needs. As the customer selects different filters and narrows the choices, valuable information is being provided to the retailer about the customer’s current need—regardless of previous search behavior or what other customers with a similar demographic profile have purchased. Together with search pages, category browse pages are among the primary options available to customers as a means of finding products on your site. Once a customer reaches the product detail page, it is clear what that person desires, regardless of the segment the customer falls into. However, don’t disregard campaign-based promotions completely. A campaign targeted to all customers but featuring rule-driven promotions tied to the product can be effective. Click here to learn more about merchandizing techniques so what your customer sees if half full and not half empty.

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• Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

  - by Richard Lefebvre

  At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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• Invoice & Invoice lines: How do you store customer address information?

  - by elviejo

  Hi I'm developing an invoicing application. So the general idea is to have two tables: Invoice (ID, Date, CustomerAddress, CustomerState, CustomerCountry, VAT, Total); InvoiceLine (Invoice_ID, ID, Concept, Units, PricePerUnit, Total); As you can see this basic design leads to a lot of repetiton of records where the client will have the same addrres, state and country. So the alternative is to have an address table and then make a relationship Address<-Invoice. However I think that an invoice is immutable document and should be stored just the way it was first made. Sometimes customers change their addresses, or states and if it was coming from an Address catalog that will change all the previously made invoices. So What is your experience? How is the customer address stored in an invoice? In the Invoice table? an Address Table? or something else? Can you provide pointers to a book, article or document where this is discussed in further detail?

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• What's the relationship between the Intel Atom Developer Program and the MeeGo operating system?

  - by Arne Evertsson

  I'm trying to understand the relationship between the Intel Atom Developer Program (IADP) and the new OS called MeeGo. IADP let's me create applications that run on both MeeGo as well as Windows devices, as long as the device is based on the Atom processor. The IADP apps are published in an app store called AppUp, which is very much like the Apple App Store. The MeeGo operating system merges Intel's Moblin and Nokia's Maemo into one OS. The purpose seems to be to make it possible to develop software that will run on Intel powered devices, Nokia-made devices, as well devices from other companies. Nokia has its Ovi Store that will support MeeGo apps. With its OS independent runtime, the question is what an IADP app really is? Is an IADP app a beast of its own, or is it just a MeeGo app that has been restricted to run only on Atom powered devices? Will it be possible to recompile my IADP app to run on all MeeGo devices? Sold in Ovi Store? Intel and Nokia have me really confused. Where should I go as a developer?

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• Mapping composite foreign keys in a many-many relationship, with overlapping components.

  - by Kirk Broadhurst

  I have a Page table and a View table. There is a many-many relationship between these two via a PageView table. Unfortunately all of these tables need to have composite keys (for business reasons). Page has a primary key of (PageCode, Version), View has a primary key of (ViewCode, Version). PageView obviously enough has PageCode, ViewCode, and Version. The FK to Page is (PageCode, Version) and the FK to View is (ViewCode, Version) Makes sense and works, but when I try to map this in Entity framework I get Error 3021: Problem in mapping fragments...: Each of the following columns in table PageView is mapped to multiple conceptual side properties: PageView.Version is mapped to (PageView_Association.View.Version, PageView_Association.Page.Version) So clearly enough, EF is having a complain about the Version column being a common component of the two foreign keys. Obviously I could create a PageVersion and ViewVersion column in the join table, but that kind of defeats the point of the constraint, i.e. the Page and View must have the same Version value. Has anyone encountered this, and is there anything I can do get around it? Thanks!

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• why when I delete a parent on a one to many relationship on grails the beforeInsert event is called

  - by nico

  hello, I have a one to many relationship and when I try to delete a parent that haves more than one child the berforeInsert event gets called on the frst child. I have some code in this event that I mean to call before inserting a child, not when i'm deleting the parent! any ideas on what might be wrong? the entities: class MenuItem { static constraints = { name(blank:false,maxSize:200) category() subCategory(nullable:true, validator:{ val, obj -> if(val == null){ return true }else{ return obj.category.subCategories.contains(val)? true : ['invalid.category.no.subcategory'] } }) price(nullable:true) servedAtSantaMonica() servedAtWestHollywood() highLight() servedAllDay() dateCreated(display:false) lastUpdated(display:false) } static mapping = { extras lazy:false } static belongsTo = [category:MenuCategory,subCategory:MenuSubCategory] static hasMany = [extras:MenuItemExtra] static searchable = { extras component: true } String name BigDecimal price Boolean highLight = false Boolean servedAtSantaMonica = false Boolean servedAtWestHollywood = false Boolean servedAllDay = false Date dateCreated Date lastUpdated int displayPosition void moveUpDisplayPos(){ def oldDisplayPos = MenuItem.get(id).displayPosition if(oldDisplayPos == 0){ return }else{ def previousItem = MenuItem.findByCategoryAndDisplayPosition(category,oldDisplayPos - 1) previousItem.displayPosition += 1 this.displayPosition = oldDisplayPos - 1 this.save(flush:true) previousItem.save(flush:true) } } void moveDownDisplayPos(){ def oldDisplayPos = MenuItem.get(id).displayPosition if(oldDisplayPos == MenuItem.countByCategory(category) - 1){ return }else{ def nextItem = MenuItem.findByCategoryAndDisplayPosition(category,oldDisplayPos + 1) nextItem.displayPosition -= 1 this.displayPosition = oldDisplayPos + 1 this.save(flush:true) nextItem.save(flush:true) } } String toString(){ name } def beforeInsert = { displayPosition = MenuItem.countByCategory(category) } def afterDelete = { def otherItems = MenuItem.findAllByCategoryAndDisplayPositionGreaterThan(category,displayPosition) otherItems.each{ it.displayPosition -= 1 it.save() } } } class MenuItemExtra { static constraints = { extraOption(blank:false, maxSize:200) extraOptionPrice(nullable:true) } static searchable = true static belongsTo = [menuItem:MenuItem] BigDecimal extraOptionPrice String extraOption int displayPosition void moveUpDisplayPos(){ def oldDisplayPos = MenuItemExtra.get(id).displayPosition if(oldDisplayPos == 0){ return }else{ def previousExtra = MenuItemExtra.findByMenuItemAndDisplayPosition(menuItem,oldDisplayPos - 1) previousExtra.displayPosition += 1 this.displayPosition = oldDisplayPos - 1 this.save(flush:true) previousExtra.save(flush:true) } } void moveDownDisplayPos(){ def oldDisplayPos = MenuItemExtra.get(id).displayPosition if(oldDisplayPos == MenuItemExtra.countByMenuItem(menuItem) - 1){ return }else{ def nextExtra = MenuItemExtra.findByMenuItemAndDisplayPosition(menuItem,oldDisplayPos + 1) nextExtra.displayPosition -= 1 this.displayPosition = oldDisplayPos + 1 this.save(flush:true) nextExtra.save(flush:true) } } String toString(){ extraOption } def beforeInsert = { if(menuItem){ displayPosition = MenuItemExtra.countByMenuItem(menuItem) } } def afterDelete = { def otherExtras = MenuItemExtra.findAllByMenuItemAndDisplayPositionGreaterThan(menuItem,displayPosition) otherExtras.each{ it.displayPosition -= 1 it.save() } } }

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• Fluent NHibernate: Example of a one-to-many relationship on an abstract class of a table-per-subclas

  - by BigTommy79

  Hi All, I've been trying for ages to find an example (because I can't get it to work myself) of the correct mapping for a one-to-many relationship on an abstract class of a table-per-subclass implementation, in fluent nHibernate. An example below: I'm looking to map the list of Fines on the Debt abstract base class to the Fine class. if anyone knows of any tutorial or example they've come across before please let me know. Thanks, Tim public abstract class Entity { public int Id { get; set; } } public abstract class Debt : Entity { public decimal Balance { get; set; } public IList<Fine> Fines { get; set; } public Debt() { Fines = new List<Fine>(); } } public class CarLoan : Debt { } public class CreditCard : Debt { } public class LoanApplication : Entity { public IList<Debt> ExistingDebts { get; set; } public LoanApplication() { ExistingDebts = new List<Debt>(); } } public class Fine { public Int64 Cash { get; set; } }

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• Having to insert a record, then update the same record warrants 1:1 relationship design?

  - by dianovich

  Let's say an Order has many Line items and we're storing the total cost of an order (based on the sum of prices on order lines) in the orders table. -------------- orders -------------- id ref total_cost -------------- -------------- lines -------------- id order_id price -------------- In a simple application, the order and line are created during the same step of the checkout process. So this means INSERT INTO orders .... -- Get ID of inserted order record INSERT into lines VALUES(null, order_id, ...), ... where we get the order ID after creating the order record. The problem I'm having is trying to figure out the best way to store the total cost of an order. I don't want to have to create an order create lines on an order calculate cost on order based on lines then update record created in 1. in orders table This would mean a nullable total_cost field on orders for starters... My solution thus far is to have an order_totals table with a 1:1 relationship to the orders table. But I think it's redundant. Ideally, since everything required to calculate total costs (lines on an order) is in the database, I would work out the value every time I need it, but this is very expensive. What are your thoughts?

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• How do I specify the foreign key on a many-to-one relationship when is not a property on the object

  - by jjujuma

  I'm trying to map a many-to-one relationship from MarketMenuBranch to Market. My classes look like: public class Market implements Serializable { private int id; private String name; private List<MarketMenuBranch> marketMenuBranches; // accessors / mutators etc... public class MarketMenuBranch implements Serializable { private MarketMenuBranchId id; private String name; // accessors / mutators etc... public class MarketMenuBranchId implements Serializable { private int marketId; private int sequence; // accessors / mutators etc... But I don't know what I can put for the property name (where I have ???? below). I really want to put id.marketId but that seems to be wrong. <class name="MarketMenuBranch" table="MARKET_MENU_BRANCH"> <composite-id name="id" class="MarketMenuBranchId"> <key-property name="marketId"/> <key-property name="sequence"/> </composite-id> <property name="name"/> <many-to-one name="????????"/> </class> How can I do this?

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• Logic in the db for maintaining a points system relationship?

  - by MarcusBooster

  I'm making a little web based game and need to determine where to put logic that checks the integrity of some underlying data in the sql database. Each user keeps track of points assigned to him, and points are awarded by various tasks. I keep a record of each task transaction to make sure they're not repeated, and to keep track of the value of the task at the time of completion, since an individual award level my fluctuate over time. My schema looks like this so far: create table player ( player_ID serial primary key, player_Points int not null default 0 ); create table task ( task_ID serial primary key, task_PointsAwarded int not null ); create table task_list ( player_ID int references player(player_ID), task_ID int references task(task_ID), when_completed timestamp default current_timestamp, point_value int not null, --not fk because task value may change later constraint pk_player_task_id primary key (player_ID, task_ID) ); So, the player.player_Points should be the total of all his cumulative task points in the task_list. Now where do I put the logic to enforce this? Should I do away with player.player_Points altogether and do queries every time I want to know the total score? Which seems wasteful since I'll be doing that query a lot over the course of a game. Or, put a trigger in the task_list that automatically updates the player.player_Points? Is that too much logic to have in the database and should just maintain this relationship in the application? Thanks.

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• Rails - HABTM Relationship -- How Can I Find A Record Based On An Attribute Of The Associated Model

  - by ChrisWesAllen

  I have setup this HABTM relationship in the past and its worked before....Now it isnt and I'm at my wits end trying to figure out whats wrong. I've looking through the rails guides all day and cant seem to figure out what I'm doing wrong, so help would really be appreciated. I have 2 models connected through a join model and I'm trying to find records based an attribute of the associated model. Event.rb has_and_belongs_to_many :interests Interest.rb has_and_belongs_to_many :events and a join table migration that was created like create_table 'events_interests', :id => false do |t| t.column :event_id, :integer t.column :interest_id, :integer end I tried @events = Event.all(:include => :interest, :conditions => [" interest.id = ?", 4 ] ) But got the error "Association named 'interest' was not found; perhaps you misspelled it?"... which I didnt of course I tried @events = Event.interests.find(:all, :conditions => [" interest.id = ?", 4 ] ) but got the error "undefined method `interests' for #Class:0x4383348" How can I find the Events that have an interest id of 4....I'm definitely going bald from this lol

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• A Letter for Your CEO About Social Marketing’s Future

  - by Mike Stiles

  We’ll leave it to you to decide if or how to sneak this in front of them. Dear Chief: This social marketing thing looks serious. It’s gone beyond having a Facebook page and putting our info and a few promotions on it. It’s seriously disrupting how we’ve always done marketing. And its implications reach well beyond marketing. My concern is that we stay positioned ahead of these changes and are prepared to embrace, adapt and capitalize on these new capabilities as opposed to spending valuable time and money trying to shoehorn social into “the way we’ve always done things.” I’m also concerned about what happens if our competition executes on this before we do. The days of being able to impose our ad messaging on the masses to great effect are numbered. The public now has the tech tools and ability to filter out things that are irrelevant to them. And frankly, spending ad dollars to reach unlikely prospects isn’t the most efficient path for us either. Today, our customers have to genuinely love what we do. That starts with a renewed, customer-centric focus on the quality and usability of our product. If their experience with it is bad, they now have very connected, loud voices that will testify against us. We can’t afford that. Next, their customer service experience, before and after the sale, has to be a pleasant surprise. That requires truly knowing our customers and listening to them. Lip service won’t cut it. We have to get and use as much data on the customer as possible, interact with them wherever they want to interact with us, and commit to impressing them. If we do, they’ll get out there and advertise for us. Since peer-to-peer recommendation is the most effective marketing, that’s money in the bank. Social marketing is about forming relationships, same as how individuals use social. We want them to know us, trust us, and get real value from knowing us. That requires honesty and transparency that before now might have been uncomfortable. I propose that if we clearly make everything we do about our customers’ wants and needs, we’ll have nothing to hide. It will solidify customer loyalty, retention, and thus, revenue. These things can’t happen without certain tools and structural changes in the organization. There are social cloud platforms that integrate social management into all of the necessary areas: CRM, customer service, sales, marketing automation, content marketing, ecommerce, etc. This is will give us a real-time, complete view of the customer so their every interaction with us is attentive, personalized, accurate, relevant, and satisfying. Without it, we’re just a collage of disjointed systems, each gathering data that informs only its own departmental silo. The customer is voluntarily giving us everything we need to know about them to win them over, but we have to start listening and putting the pieces together. There’s still time. Brands are coming to terms with this transition to the socially enabled enterprise, but so far they aren’t moving very fast. Like us, they’re dealing with long-entrenched technologies and processes. CMO’s and CIO’s have to form new partnerships. Content operations have to be initiated and properly staffed and funded. Various departments must be able to utilize interconnected big data. What will separate the winners from the losers? Well chief, that’s why I’m writing you. It’s in your hands. These initiatives won’t get the kind of priority and seriousness that inspire actual deadlines & action unless they come from your desk. You have to be the champion of customer centricity. You have to be our change agent. You have to be our innovator. Otherwise, it’s going to be business as usual, and that puts us in a very vulnerable place. Sincerely, Your Team @mikestilesPhoto: Gary Scott, stock.xchng

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• When Do OS Questions Belong on Hardware Service Requests?

  - by Get Proactive Customer Adoption Team

  Untitled Document My Oracle Support—Logging an Operating System Service Request One of the concerns we hear from our customers with Premier Support for Systems is that they have difficulty logging a Service Request (SR) for an operating system issue. Because Premier Support for Systems includes support for the hardware and the associated operating system, you log any operating system issues through a hardware Service Request. To create a hardware Service Request, you enter the information into the Hardware tab of the Create Service Request screen, but to ensure that the hardware Service Request you enter is recognized and routed appropriately for an operating system issue, you need to change the product from your specific hardware to the operating system that the hardware is running. The example below shows you how to create a Service Request for the operating system when the support level is Premier Support for Systems. The key to success is remembering that the operating system coverage is part of the hardware support. To begin, from anywhere within My Oracle Support, click on the Create SR button as you would to log any SR: Enter your Problem Summary and the Problem Description Next, click on the Hardware tab. Enter the System Serial Number (in this case “12345”) and click on Validate Serial Number: Notice that the product name for the hardware indicates “Sunfire T2000 Server” with an option for a drop down List of Values. Click on the product drop down and choose the correct operating system from the list. In this case I have chosen “OpenSolaris Operating System” Next, you will need to enter the correct operating system version: At this point, you may proceed to complete and submit the Service Request. If your company has Premier Support for Systems, just remember that your operating system has coverage under the hardware it runs on, so start with a Hardware tab on the Service Request screen and change the product related information to reflect the operating system you need help with. Following these simple steps will ensure that the system assigns your Service Request to the right support team for an operating system issue and the support engineer can quickly begin working your issue.

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• TiVo Follow-up&hellip;Training Opportunities

  - by MightyZot

  A few posts ago I talked about my experience with TiVo Customer Service. While I didn’t receive bad service per se, I felt like the reps could have communicated better. I made the argument that it should be just as easy to leave a company as it is to engage with a company, even though my intention is to remain a TiVo fan. I worked for DataStorm Technologies in the early 90s. I pointed out to another developer that we were leaving files behind in our installations. My opinion was that, if the customer is uninstalling our application, there should be no trace of it left after uninstall except for the customer’s data. He replied with, “screw ‘em. They’re leaving us. Why do we care if we left anything behind?” Wow. Surely there is a lot of arrogance in that statement. Think about this…how often do you change your services, devices, or whatever?  Personally, I change things up about once every two or three years. If I don’t change things up, I at least think about it. So, every two or three years there is an opportunity for you (as a vendor or business) to sell me something. (That opportunity actually exists all the time, because there are many of these two or three year periods overlapping.) Likewise, you have the opportunity to win back my business every two or three years as well. Customer service on exit is just as important as customer service during engagement because, every so often, you have another chance to gain back my loyalty. If you screw that up on exit, your chances are close to zero. In addition, you need to consider all of the potential or existing customers that are part of or affected by my social organizations. “Melissa” at TiVo gave me a call last week and set up some time to talk about my experience. We talked yesterday and she gave me a few moments to pontificate about my thoughts on the importance of a complete customer experience. She had listened to my customer support calls and agreed that I had made it clear that I intended to remain a TiVo customer even though suddenLink is handling my subscription. She said that suddenLink is a very important partner for them and, of course, they want to do everything they can to support TiVo / suddenLink customers.  “Melissa” also said that they had turned this experience into a training opportunity for the reps involved. I hope that is true, because that “programmer arrogance” that I mentioned above (which was somewhat pervasive back then) may be part of the reason why that company is no longer around. Good job “Melissa”!  And, like I said, I am still a TiVo fan. In fact, we love our new TiVo and many of the great new features. In addition, if you’re one of the two people that read these posts, please remember that these are just opinions. Your experiences may be, and likely will be, completely unique to you.

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• Get the Information You Need. Delivered.

  - by Get Proactive Customer Adoption Team

  Untitled Document Don’t Take Chances with Alerts—Get Hot Topics When Oracle Support publishes an alert, how do you find out about it? I can see any number of ways you might stumble onto an alert that you need. For example, if you are visiting My Oracle Support in search of answers under the Knowledge tab and happen to notice, and click on, the Alert tab the under the Knowledge Article region, you might see an alert listed for one of the products you use. There are other ways… like subscribing to one of the Oracle Blogs and finding the alert in your RSS feed because the blogger decided to write up that topic for the latest post. I’m sure your colleagues sometimes pass on critical alerts for your products, I hope, giving you the information before you needed it. Well, no matter how you learn about an alert, the important point is that you get the correct information in a timely way. Right? I must admit, the ‘magic’ required to find out via these methods makes me nervous. Rather than leave it to chance, I think you need a more reliable way to stay informed and receive alerts for your products when Oracle publishes them. You may not be aware of it, but there is a better way. Oracle Premier Support Customers can leverage the “Hot Topics E-Mail.” You select the products and topics that interest you. Based on your choices, the system sends you the support related information when Oracle Support publishes it. This way you and I can both relax, knowing you’ll have ready access to the alerts you need, and enjoy the breadth of support related information you choose to subscribe to. This can include recently updated Knowledge base articles, new bugs, and product news. If I’ve convinced you, you will want to know how to set up and subscribe to the Hot Topics E-Mail. The complete guide, Doc ID 793436.1, is waiting for you. Follow the instructions in the document, and you will always stay on top of the latest information from Oracle Support.

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• Can you configure multiple KMS hosts in a primary / secondary relationship?

  - by Mark Hall

  We have two datacenters in our environment: primary and DR. I need to deploy a KMS service, and to be proactive, I would like to have a host in both datacenters. From what I have read, you can have up to 6 hosts without calling Microsoft, and it appears that what will happen is that a SRV record for each host will be placed in DNS. The client will query for those SRV records and randomly choose a host for the initial activation and will use that same server for all renewals. The server can be changed manually through a script and will automatically change if the initial server is unavailable when activating or renewing. My question is has anyone found a way to designate one server as the primary KMS host and designate the other as failover only? The reason I ask is that it is preferred that the client communicate with the primary datacenter during normal operations and only talk to the DR datacenter when needed because the bandwidth between the offices and the DR datacenter is limited compared to the primary. I am sure that this has been done before but I can not find it MSFT's documentation. Thanks, Mark

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• WebCenter Marketing and Upcoming Events

  - by rituchhibber

  Events: Events: Date Event Name Location/Country October 30, 2012 ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Webcast November 1, 2012 Paper Burying Your HR Processes? Dig Your Way Out With Oracle WebCenter! Webcast November 15, 2012 Social Business Thought Leader Webcast: Three Ways to Fix Your Broken Organization, featuring Christian Finn Webcast Marketing: Marketing: WebCenter Sites Sales eVite:Embrace the Base: Create an Exceptional Online Customer Experience with Oracle WebCenter Sites Directs recipients to the Connected Customer Experience Resource Center to see the latest demos, analyst reports, and customer webcasts promoting WebCenter Sites. For more information Click  here. WebCenter Social Business Thought Leaders Series: Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and TechnologyBrian Solis, Altimeter Group digital analyst and futuristDecember 13, 2012 10am PDTRegistration available soon, find other content from this speaker here. Webcast: WebCenter Sites for Applications: Disconnected Online Customer Experience? Connect it with Oracle WebCenter November 8, 2012  eVite | Registration Page WebCenter in Action Customer & Partner webcast series: Started earlier in FY13, a new webcast series featuring WebCenter customer deployments that are executed by a partner.The next webcast in the series will be November 14th:Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter Click here to learn more. OnDemand Webcast: ResCare Solves Content Lifecycle Challenges with Oracle WebCenterComplex documents must be created, assembled, reviewed, and tracked. To avoid fragmented, chaotic information processes, organizations must adopt an integrated set of strategies, standards, best practices, and technologies for managing information. Attend this webcast to learn how Oracle WebCenter has allowed ResCare to: solve content lifecycle challenges, reduce compliance and business risks and increase adoption of intranet as primary business communication tool. On-Demand Assets Date Event Name Location/Country On Demand Avoid Social Media Fatigue - Learn the 9 C’s of Customer Engagement, featuring Ray Wang, Principal Analyst and CEO, Constellation Research Webcast On Demand WebCenter in Action Series: Hitachi Data Systems Improves Global Web Experience with Oracle WebCenter, presented by Hitachi Data Systems and Lingotek. Webcast On Demand Managing Social Relationships for the Enterprise, featuring Jeremiah Owyang, Industry Analyst, Altimeter Group and Reggie Bradford, Vice President, Oracle Webcast On Demand Oracle’s Vision for the Social-Enabled Enterprise, presented by Mark Hurd, Thomas Kurian and Reggie Bradford Webcast On Demand WebCenter in Action Series: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, presented by Qualcomm and Keste. Webcast On Demand Social Business Thought Leaders Series: 6 Counterintuitive Best Practices for Social Collaboration Adoption, featuring John Brunswick, Oracle. Webcast On Demand Oracle WebCenter Connects Patients and Researchers in Cancer Control Mission, presented by Canadian Partnership Against Cancer and App-Systems Webcast On Demand Oracle WebCenter: Modernize, Aggregate and Extend Your Portals Webcast On Demand Top 10 Technology Trends Driving Business Innovation, featuring Andy Mulholland, CTO, Capgemini Webcast On Demand Ancestry.com Helps Families Uncover History with Oracl e WebCenter Webcast On Demand Organic Business Networks: Doing Business in a Hyper-Connected World, featuring Mike Fauscette, GVP, IDC Webcast On Demand Social Business and Innovation, featuring John Mancini, President, AIIM Webcast On Demand Do More with Oracle WebCenter: Expand Beyond Web Experience Management Webcast On Demand Race Against the Machine, featuring Andrew McAfee, author and principal scientist at MIT Webcast On Demand Introducing Oracle WebCenter Sites 11gR1: Transforming the Online Experience Webcast On Demand Mobile is the New Face of Engagement, featuring Ted Schadler, Vice President & Principal Analyst, Forrester Research Inc Webcast Analyst Report: IDC Research: Oracle Debuts New Release of Oracle WebCenter Sites.

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