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• How can I allow anonymous access to OTRS FAQ area?

  - by robbie

  I have been searching for this for quite some time now. I am using OTRS 2.4.7 and installed the FAQ package version 1.6.5. Everything seems to work fine. When I am logged in, I can create articles and other users have the ability to browse the articles. I want to be able to allow access to any anonymous non-user to be able to read these articles. Can anyone shed some light on how to allow this type of access? Thanks

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• Can connect to shared folder on Windows Server 2012, but access denied when accessing

  - by Cylindric

  I have a Windows Server 2012 (non-domain) with a folder that's shared out as TestShare. The share permissions are Everyone has full access, and there is a local user TestUser that has full access to the actual folder. On GuestServer I can connect and/or map a drive to \HostServer\TestShare, specifying the username and password for TestUser. NTFS permissions: Share permissions Effective Access Report The problem is that when I try to access the folder, I get an "access denied" message. On the host server I can see the user connected to the share in the Sessions manager, so the password is correct and being recognised. If I use an incorrect password I don't get the "completed successfully" message, nor the 'open session'. What else can be blocking access to the shared files, when the share seems to be set, and the folder permissions seem to be set, and the connection seems to be okay? The network is recognised as "public", and the relevant firewall rules seem to be enabled - even disabling the firewall doesn't help.

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• UFW: force traffic thru OpenVPN tunnel / do not leak any traffic

  - by hotzen

  I have VPN access using OpenVPN and try to create a safe machine that does not leak traffic over non-VPN interfaces. Using the firewall UFW I try to achieve the following: Allow Access from LAN to the machine's web-interface Otherwise only allow Traffic on tun0 (OpenVPN-Tunnel interface when established) Reject (or forward?) any traffic over other interfaces Currently I am using the following rules (sudo ufw status): To Action From -- ------ ---- 192.168.42.11 9999/tcp ALLOW Anywhere # allow web-interface Anywhere on tun0 ALLOW Anywhere # out only thru tun0 Anywhere ALLOW OUT Anywhere on tun0 # in only thru tun0 My problem is that the machine is initially not able to establish the OpenVPN-connection since only tun0 is allowed, which is not yet established (chicken-egg-problem) How do I allow creating the OpenVPN connection and from this point onward force every single packet to go thru the VPN-tunnel?

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• What are the quality metrics for RAM?

  - by Hi-Tech KitKat Android

  I have searched RAM and i found there are given some specification for the same capacity RAM, What are the difference and performance comparison between these? Like RAM1 General Brand Transcend Memory Type 2 GB (8 x 128 MB) DDR2 DIMM Memory Standard DDR2-800/PC-6400 Compatible Device PC Pins 240-pin Burst Length 4, 8 Buffered/Unbuffered Unbuffered Memory Memory Clock 400 MHz Technology DDR2 SDRAM Memory CAS Latency 4, 5, 6 RAM 2 General Brand Transcend Memory Type 2 GB (8 x 128 MB) DDR2 DIMM Memory Standard DDR2-667/PC2-5300 Compatible Device PC Pins 240-pin Burst Length 4, 8 Buffered/Unbuffered Unbuffered Memory Memory Clock 333 MHz Technology DDR2 SDRAM Memory CAS Latency 3, 4, 5 RAM3 General Brand Kingston Memory Type 2 GB (64 x 256 MB) 800 MHz DDR2 DIMM Compatible Device PC Pins 240-pin Error Check Non-ECC Buffered/Unbuffered Unbuffered Memory Memory Clock 200 MHz Technology DDR2 SDRAM Memory CAS Latency 6 What are the affect of the following Memory Type(given as 8 x 128 MB) Memory Clock (given in MHz) CAS Latency (given as 4,5,6) my Requirement is 2 GB DDR2 Type Desktop Please help

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• How to generate user-specific PDF with encrypted hidden watermark?

  - by Dave Jarvis

  Background Using LaTeX to write a book. When a user purchases the book, the PDF will be generated automatically. Problem The PDF should have a watermark that includes the person's name and contact information. Question What software meets the following criteria: Applies encrypted, undetectable watermarks to a PDF Open Source Platform independent (Linux, Windows) Fast (marks a 200 page PDF in under 1 second) Batch processing (exclusively command-line driven) Collusion-attack resistant Non-fragile (e.g., PDF - EPS - PDF still contains the watermark) Well documented (shows example usages) Ideas & Resources Some thoughts and findings: Natural language processing (NLP) watermarks. Apply steganography on a randomly selected image. http://openstego.sourceforge.net/cmdline.html The problem with NLP is that grammatical errors can be introduced. The problem with steganography is that the images are sourced from an image cache, and so recreating that cache with watermarked images will impart a delay when generating the PDF (I could just delete one image from the cache, but that's not an elegant solution). Thank you!

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• How to get Atheros ar242x wireless adapter working under Debian Linux?

  - by Mark

  Does anybody know how to get the Atheros ar242x wireless adapter working under Debian Linux (5.0.2 and/or 5.0.3)? My Debian live CDs and install CDs both don't like this card at all. Curisouly, it seems to work on other, Debian-based, Linuxes. Is this a free/non-free Driver issue? I know Debian gets mardy about that. Although for what it's worth, the Live CD doesn't seem to detect my wired LAN connection either... Specifically this is on a Samsung R610 laptop (some version of which seem to have an intel wireless adapter - this one definitely doesn't!) I've tried all sorts of things but obviously on a live CD installing software is limited. I've also tinkerering with network config files and kernel modules etc but to no avail.

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• IBM storage ds3400 Cant connect to management using fiber

  - by Eli B

  i have a problem with a DS3400 IBM storage system we bought a few years back. when i try to manage the storage using its IBM storage management i cant find it using automatic detection even though its connected directly using the fiber and i can see the Logical drives connected and working properly. when i tried to connect the two management Ethernet wires and manage the storage directly by entering the IP address manually i am able to connect however after i make several changes to the controller configuration one of the controllers stops responding and i am not able to ping it directly (since you cant make any changes without being connected to both controllers this is a problem) whats more bizarre is that when i change the IP of the controller that doesn't respond it starts working .. i have found some articles over the web explaining stuff about LUN31 being missing and causing similar problems however all my attempts to manually configure it failed . *link to an example http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5075711 in short im trying to get my storage to appear in the storage manager when directly connected using only the fiber cable directly attached. thanks in advance

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• Limit disk I/O one program creates?

  - by Posipiet

  Hardware: one virtualization server. Dual Nehalem, 24GB RAM, 2 TB mirrored HD. Software: Debian, KVM, virt-manager on the server with several virtual machines that use Linux too. 2 TB Disk is a big LVM, each VM gets a logical volume and makes its own partitions in that. Problem: One of the programs that runs on one of the VMs creates huge disk load. This never was an issue, because the program never ran on such a powerful hardware. Now the CPUs are fast, and lots of I/O is the result. We cant do much against that at the moment, because the tool is a black box. On the other hand, the speedy computation is welcome. The program creates about 5 GB of temp files which get overwritten during the next iteration. Question: How can we limit the disk I/O for the process?

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• GRUB Error after Deleting Linux Partition

  - by Nironan12

  I was dual-booting with Windows 7 and Windows Vista each taking up half of my hard drive. In Windows 7 I used Easeus Partition Manager to shrink my Windows 7 volume 8GB. On the unallocated space, I installed Linux Mint 8 RC1. After a little bit of playing around with it, I booted in Windows 7, used EPM again and deleted the 8GB Linux partition. I then extended Windows 7 on the 8GB. After restarting my computer, all I get is a black screen and this: GRUB loading. error: no such partition grub rescue> I do not have a Windows 7 disk nor does my computer come with Startup Repair. What do I do?

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• Driver problems with rerunning WIM capture

  - by Tim Brigham

  How do I handle driver problems associated with creating a new WIM file using a previously created image as a base? I am using a custom MDT image which installs Windows 7, Office 2010, etc which was created from a previously deployed base image of Windows 7 + SP 1 + updates. When the driver injection is enabled I receive a group of messages (collected from different logs, screens, etc). If I turn the preinstall driver injection off things work as expected. If I leave it on I receive the following messages. windows cannot install required files 0x80004005 8004004 non zero return code ltiapply rc=31 Unhandled error returned by LTIApply: a device attached to the system is not functioning. (-2147024865 0x8007001F)

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• Restricting SSRS subscriptions to shared schedules only

  - by Matt Frear

  Hi all I'm reasonably new to SQL Server Reporting Services and Report Manager, and completely new to SSRS's Subscriptions. We're running SSRS 2008. Out of the box it seems that a user with the Browser role can create a Subscription to a report and schedule it to run at any time they choose. As an admin I have setup a schedule called "Overnight reports" and have it run every night from 1am. I would like it so that when a regular user creates their Subscription they can only use one of my shared schedules so that their subscription will only run overnight. Is this possible? Thanks -Matt

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• "Thunderbird is already running" error every time I try to start Thunderbird, even if it is not running

  - by Robert

  I cannot open Thunderbird. The process isn't running, but when I click on the icon, I get the the following error: Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system. I've tried the following: Ending the task in Task Manager Deleting parent.lock Uninstalling Thunderbird Uninstalling Firefox Running Thunderbird in software "safe mode" and Windows safe mode What can I do to fix this problem? The problem looks more serious than expected. I do not see any Mail folder in my profile at C:\Users\your-username\AppData\Mozilla\Thunderbird. I think I lost my email.

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• How to zoom the desktop under Gnome?

  - by rumtscho

  I want to use my PC from the couch, but from there, I cannot see what I'm clicking. I enabled Enhanced Zoom Desktop in CCSM and it looked like it does what I want. But when "Sync mouse" is enabled, the whole desktop pans around with the tiniest mouse twitch, making me seasick. When I disable it, the mouse pointer is mapped to the non-zoomed desktop, which means that when I click on a button I am seeing on the desktop, the click registers somewhere else, and I practically cannot do anything while under zoom. Is there a better solution (does not have to involve CCSM)? Clarification: I am looking for something which zooms the entire desktop, not for a detached magnifier window.

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• Citrix Access Gateway not redirecting to login URL

  - by Dave

  We have an older setup for XenApp - users log in through Citrix Secure Gateway running on a windows box. (We hope to start using a NetScaler soon.) Earlier today, connections to https://citrix.company.com/ starting throwing up a 503 error page, instead of redirecting to https://citrix.company.com/Citrix/XenApp/ If you go directly to the /Citrix/Xenapp/ URL, the user is properly directed to the login page, and can launch apps. We've restarted the service, and rebooted the server. We haven't yet tried uninstalling and reinstalling the software. Before we do this, I'm looking for ideas as to how we can get the redirect working again without a fairly major outage window. To make things more interesting, many of our users have Citrix Receiver installed, also pointed at https://citrix.company.com/. Receiver makes itself the default launcher for ICA files, and gives a connection error when it tries to load apps - probably because of the same non-functional rediect?

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• Read/WRITE/Verify disk diagnostic tool for Mac OS X?

  - by Spiff

  It seems that there are many tools out there for Mac OS X that test a hard drive for bad blocks by doing a Read/Verify pass. That is, they read a block, then read it a second time, and verify that both reads yielded the same results. I need a tool that does a non-destructive Read/Write/Verify pass. It should read each block, write those same contents back out, and then read it again to verify. That way every block gets written, giving the hard drive a chance to spare out bad blocks. But since the same contents that were just read get written back out, it doesn't destroy data that wasn't already lost. I'm aware of several tools that can do Read/Verify, but I'm not aware of any that do Read/Write/Verify. Are there any tools that do what I want? Unix / open source tools that compile and run on Mac OS X are fair game too.

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• Isolate user from the rest of the system..?

  - by Shiki

  There is a non-techsavvy user, who doesn't want to learn, and can only use Windows XP or 7. The problem is, that the computer is shared which she would like to use, and the computer stores sensitive, important data. Since she clicks on everything, it's quite a russian roulette. How could I isolate her account from the rest of the system? Like having a profile on the computer (it runs Windows 7 now) which would have the files and other stuff sandboxed? I was thinking of having a dual boot system, but that could compromise the files too, or the boot sector (talking about Windows). Linux is not a way, hence ... see the first line. Is there such a software that can set up a sandboxed environment?

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• firefox aliased/jagged fonts in xfce

  - by hasen j

  I've been using linux mint 7 for a couple of weeks now and I'm pretty happy with it, but I wanted to try out other desktops, e.g. KDE/Xfce I'm not sure if it's KDE's fault of Xfce's, but firefox's font rendering sucks now, it renders jagged/aliased fonts. I'm using xfce right now, My Xfce settings Manager > appearance > fonts settings roughly look like this: Default Font: Sans | 9 Rendring : [x] Enable anti-aliasing Hinting: None Sub-pixel Order: None But it's as if firefox ignores these settings!

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• Which Linux distributive could you advise for a webserver with PIII-700MHz and 512Mb RAM?

  - by Andrei

  Hi everybody, We need to update our webserver (PIII-700MHz and 512Mb RAM) and could not do that without reinstalling the whole system. However my choice to put Ubuntu 9.10 was probably not the best and the machine works very slow now. Actually, we need it just for simple LAPM configuration and we really want to use the old box for this purpose. It used to have old version of Linux Slackware in which I didn't manage to update PHP due to a very complicated non-standard setup. What would you recommend?

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• Storage product testing

  - by wildchild

  hello, I know this is out of place (being an active member here i am coming for the help from seniors) ,but i need some information regarding storage testing ,testing of Raid arrays, SCSI, SAS ,SATA and also test carried out on fabric manager(Cisco MDS series switches). I am aware that this is an administrative forum and i would really appreciate if you could direct me to the correct forum ar links where i can learn things . @ moderators-Sorry for posting at the wrong place,i would be deleting this as soon as i get the help. Thanks !

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• Hyper-V Server hvremote.wsf Script - ns lookup for DNS Verification test fails

  - by Vazgen

  I'm trying to connect my Hyper-V Server to a Windows 8 client for remote management. I have: Joined server to WORKGROUP Enabled Remote Management Set the server name Set a static IP Set the DNS servers to my ISPs DNS Servers (same as default DNS Servers on my Windows 8 remote management client) Set the correct time zone Created net user on server (net user /add admin password) Added user to special Administrators group on server (hvremote /add:admin) Granted anonymous dcom access on client using hvremote However, the "ns lookup for DNS verification" fails on both the client and server with the same error: Server: my.isps.server.name.net Address: 111.222.333.1 *** my.isps.server.name.net can't find 192.168.1.3: Non-existent domain Thanks for the help.

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• Does anyone provide a Skype connection service?

  - by Runc

  Is there a way of offering Skype access to incoming calls while keeping all telephony traffic over our chosen business telephony provision? Is there a 3rd party who can route incoming Skype calls to our telephone system? The business has had requests from contacts wanting to call us via Skype, but we want to keep all telephony via our PBX and phone lines as our geographic location limits our available internet bandwidth. We also prevent installation of non-standard applications on desktops and do not want to add Skype to our build. I was wondering if there were any 3rd parties that provide a connection service that would allow our contacts to call via Skype and us receive the calls via our phone system.

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• NetFlow Storage Calculator

  - by javano

  I am planning to deploy a NetFlow server (using NfSen/NfDump) for harvesting data from Cisco devices; Are there standard calculations or guidelines I can use to calculate my server requirements, specifically I need to plan for storage. Is there a way of knowing how much data I will collect per day for example, given N flows? Lets say one device has 10k flows per day, this is typically XYZ MBs, so I can scale this up? If not, how many flows are you guys and girls recording per day, and how much data is this generating? Hopefully we can generate an estimate from everyone else's figures! P.S. If it makes a difference, I'll be collecting from <= 50 devices max (non more than 50Mbps each).

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• Latency, Ping and Other Questions

  - by Paulo Cassiano

  In a high traffic application, like an online auction system, few ms could determine 'to win or 'to lose' the 'battle'. I'm from Brazil. Here, I 'ping' local sites - like UOL - and receive replies in ~ 11ms. When I 'ping' US sites - like RackSpace - I receive replies in ~ 130 ms! The point is: I need a (very good like RackSpace [1]) infra-structure to host my killer online auction application, but there's no (RackSpace like) options in Brazil... Assuming that all users are located here, in Brazil, is it 'sine qua non' condition to host my application here, in Brazil? I think ~130 ms is a very high latency but, all users will receive this reply, sure? Well, where should I host my application? [1] Feel free to point me to any other very good host option other than RackSpace. I've cited it because I only know these guys...

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• Blackberry product.dll is missing error

  - by JosephStyons

  I have a new Blackberry 9630. I downloaded this software for it. When I click on the newly installed "Desktop Manager", I get this error: --------------------------- DesktopMgr.exe - System Error --------------------------- The program can't start because product.dll is missing from your computer. Try reinstalling the program to fix this problem. --------------------------- OK --------------------------- If I manually search for that file across my entire c:\ drive, it is not there. I am using Windows 7. What can I do to fix this problem?

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• How can I fix this configure error?

  - by balor123

  I'm trying to build mosh from source on a SUSE10 machine and am getting the following error: checking for protobuf... no configure: error: Package requirements (protobuf) were not met: No package 'protobuf' found Consider adjusting the PKG_CONFIG_PATH environment variable if you installed software in a non-standard prefix. Alternatively, you may set the environment variables protobuf_CFLAGS and protobuf_LIBS to avoid the need to call pkg-config. See the pkg-config man page for more details. I downloaded the source to protobuf and installed it in a custom path as well. I'm not using a package manager for any of this and cannot for various reasons outside the scope of the question. I added that custom path to my PATH and rehashed. Typically, this is enough for configure but in this case its not doing the trick. I added the prefix for protobuf to PKG_CONFIG_PATH but am still hitting this error. What should I do next to get past this error?

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