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  • The clock hands of the buffer cache

    - by Tony Davis
    Over a leisurely beer at our local pub, the Waggon and Horses, Phil Factor was holding forth on the esoteric, but strangely poetic, language of SQL Server internals, riddled as it is with 'sleeping threads', 'stolen pages', and 'memory sweeps'. Generally, I remain immune to any twinge of interest in the bowels of SQL Server, reasoning that there are certain things that I don't and shouldn't need to know about SQL Server in order to use it successfully. Suddenly, however, my attention was grabbed by his mention of the 'clock hands of the buffer cache'. Back at the office, I succumbed to a moment of weakness and opened up Google. He wasn't lying. SQL Server maintains various memory buffers, or caches. For example, the plan cache stores recently-used execution plans. The data cache in the buffer pool stores frequently-used pages, ensuring that they may be read from memory rather than via expensive physical disk reads. These memory stores are classic LRU (Least Recently Updated) buffers, meaning that, for example, the least frequently used pages in the data cache become candidates for eviction (after first writing the page to disk if it has changed since being read into the cache). SQL Server clearly needs some mechanism to track which pages are candidates for being cleared out of a given cache, when it is getting too large, and it is this mechanism that is somewhat more labyrinthine than I previously imagined. Each page that is loaded into the cache has a counter, a miniature "wristwatch", which records how recently it was last used. This wristwatch gets reset to "present time", each time a page gets updated and then as the page 'ages' it clicks down towards zero, at which point the page can be removed from the cache. But what is SQL Server is suffering memory pressure and urgently needs to free up more space than is represented by zero-counter pages (or plans etc.)? This is where our 'clock hands' come in. Each cache has associated with it a "memory clock". Like most conventional clocks, it has two hands; one "external" clock hand, and one "internal". Slava Oks is very particular in stressing that these names have "nothing to do with the equivalent types of memory pressure". He's right, but the names do, in that peculiar Microsoft tradition, seem designed to confuse. The hands do relate to memory pressure; the cache "eviction policy" is determined by both global and local memory pressures on SQL Server. The "external" clock hand responds to global memory pressure, in other words pressure on SQL Server to reduce the size of its memory caches as a whole. Global memory pressure – which just to confuse things further seems sometimes to be referred to as physical memory pressure – can be either external (from the OS) or internal (from the process itself, e.g. due to limited virtual address space). The internal clock hand responds to local memory pressure, in other words the need to reduce the size of a single, specific cache. So, for example, if a particular cache, such as the plan cache, reaches a defined "pressure limit" the internal clock hand will start to turn and a memory sweep will be performed on that cache in order to remove plans from the memory store. During each sweep of the hands, the usage counter on the cache entry is reduced in value, effectively moving its "last used" time to further in the past (in effect, setting back the wrist watch on the page a couple of hours) and increasing the likelihood that it can be aged out of the cache. There is even a special Dynamic Management View, sys.dm_os_memory_cache_clock_hands, which allows you to interrogate the passage of the clock hands. Frequently turning hands equates to excessive memory pressure, which will lead to performance problems. Two hours later, I emerged from this rather frightening journey into the heart of SQL Server memory management, fascinated but still unsure if I'd learned anything that I'd put to any practical use. However, I certainly began to agree that there is something almost Tolkeinian in the language of the deep recesses of SQL Server. Cheers, Tony.

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  • Part 1 - 12c Database and WLS - Overview

    - by Steve Felts
    The download of Oracle 12c database became available on June 25, 2013.  There are some big new features in 12c database and WebLogic Server will take advantage of them. Immediately, we will support using 12c database and drivers with WLS 10.3.6 and 12.1.1.  When the next version of WLS ships, additional functionality will be supported (those rows in the table below with all "No" values will get a "Yes).  The following table maps the Oracle 12c Database features supported with various combinations of currently available WLS releases, 11g and 12c Drivers, and 11g and 12c Databases. Feature WebLogic Server 10.3.6/12.1.1 with 11g drivers and 11gR2 DB WebLogic Server 10.3.6/12.1.1 with 11g drivers and 12c DB WebLogic Server 10.3.6/12.1.1 with 12c drivers and 11gR2 DB WebLogic Server 10.3.6/12.1.1 with 12c drivers and 12c DB JDBC replay No No No Yes (Active GridLink only in 10.3.6, add generic in 12.1.1) Multi Tenant Database No Yes (except set container) No Yes (except set container) Dynamic switching between Tenants No No No No Database Resident Connection pooling (DRCP) No No No No Oracle Notification Service (ONS) auto configuration No No No No Global Database Services (GDS) No Yes (Active GridLink only) No Yes (Active GridLink only) JDBC 4.1 (using ojdbc7.jar files & JDK 7) No No Yes Yes  The My Oracle Support (MOS) document covering this is "WebLogic Server 12.1.1 and 10.3.6 Support for Oracle 12c Database [ID 1564509.1]" at the link https://support.oracle.com/epmos/faces/DocumentDisplay?id=1564509.1. The following documents are also key references:12c Oracle Database Developer Guide http://docs.oracle.com/cd/E16655_01/appdev.121/e17620/toc.htm 12c Oracle Database Administrator's Guide http://docs.oracle.com/cd/E16655_01/server.121/e17636/toc.htm . I plan to write some related blog articles not to duplicate existing product documentation but to introduce the features, provide some examples, and tie together some information to make it easier to understand. How do you get started with 12c?  The easiest way is to point your data source at a 12c database.  The only change on the WLS side is to update the URL in your data source (assuming that you are not just upgrading your database).  You can continue to use the 11.2.0.3 driver jar files that shipped with WLS 10.3.6 or 12.1.1.  You shouldn't see any changes in your application.  You can take advantage of enhancements on the database side that don't affect the mid-tier.  On the WLS side, you can take advantage of using Global Data Service or connecting to a tenant in a multi-tenant database transparently. If you want to use the 12c client jar files, it's a bit of work because they aren't shipped with WLS and you can't just drop in ojdbc6.jar as in the old days.  You need to use a matched set of jar files and they need to come before existing jar files in the CLASSPATH.  The MOS article is written from the standpoint that you need to get the jar files directly - download almost 1G and install over 600M footprint to get 15 jar files.  Assuming that you have the database installed and you can get access to the installation (or ask the DBA), you need to copy the 15 jar files to each machine with a WLS installation and get them in your CLASSPATH.  You can play with setting the PRE_CLASSPATH but the more practical approach may be to just update WL_HOME/common/bin/commEnv.sh directly.  There's a change in the transaction completion behavior (read the MOS) so if you think you might run into that, you will want to set -Doracle.jdbc.autoCommitSpecCompliant=false.  Also if you are running with Active GridLink, you must set -Doracle.ucp.PreWLS1212Compatible=true (how's that for telling you that this is fixed in WLS 12.1.2).  Once you get the configuration out of the way, you can start using the new ojdbc7.jar in place of the ojdbc6.jar to get the new JDBC 4.1 API's.  You can also start using Application Continuity.  This feature is also known as JDBC Replay because when a connection fails you get a new one with all JDBC operations up to the failure point automatically replayed.  As you might expect, there are some limitations but it's an interesting feature.  Obviously I'm going to focus on the 12c database features that we can leverage in WLS data source.  You will need to read other sources or the product documentation to get all of the new features.

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  • Lessons learned from Word 2007 automation with c# 2008

    - by robertphyatt
    My organization has an ongoing project to take documents produced for internal regulations and such, change some of the formatting and then export it as PDF. Our requirements were that only one person would be doing this, but it has been painfully tedious and sometimes error-prone to do by hand. Enter the fearless developer to automate the situation! Since I am one of those guys that just plain does not like VB, I wanted to do the automation in the ever-so-much-more-familiar C#. While Microsoft had made a dll that makes such a task easier, documentation on MSDN is pretty lame and most of the forumns and posts on the internet had little to do with my task. So, I feel like I can give back to the community and make a post here of the things I have learned so far. I hope this is helpful to whoever stumbles upon it. Steps to do this: 1) First of all, make some sort of a project and use some sort of a means to get the filename of the word document you are trying to open. I got the filename the user wanted with an openFileDialog tied to a button that I labeled 'Browse':        private void btnBrowse_Click(object sender, EventArgs e)        {            try            {                DialogResult myResult = openFileDialog1.ShowDialog();                if (myResult.Equals(DialogResult.OK))                {                    if (openFileDialog1.SafeFileName.EndsWith(".doc"))                    {                        txtFileName.Text = openFileDialog1.SafeFileName;                        paramSourceDocPath = openFileDialog1.FileName;                        paramExportFilePath = openFileDialog1.FileName.Replace(".doc", ".pdf");                    }                    else                    {                        txtFileName.Text = "only something that end with .doc, please";                    }                }            }            catch (Exception err)            {                lblError.Text = err.Message;            }        }   2) Add in "using Microsoft.Office.Interop.Word;" after setting your project to reference Microsoft.Office.Core and Microsoft.Office.Interop.Word so that you don't have to add "Microsoft.Office.Interop.Word" to the front of everything. 3) Now you are ready to play. You will need to have a copy of word open and a copy of your word document that you want to modify open to be able to make the changes that are needed. The word interop dll likes using ref on all the parameters passed in, and likes to have them as objects. If you don't want to specify the parameter, you have to give it a "Type.Missing". I suggest creating some objects that you reuse all over the place to maintain sanity. object paramMissing = Type.Missing; ApplicationClass wordApplication = new ApplicationClass(); Document wordDocument = wordApplication.Documents.Open(                ref paramSourceDocPath, ref paramMissing, ref paramMissing,                ref paramMissing, ref paramMissing, ref paramMissing,                ref paramMissing, ref paramMissing, ref paramMissing,                ref paramMissing, ref paramMissing, ref paramMissing,                ref paramMissing, ref paramMissing, ref paramMissing,                ref paramMissing); 4) There are many ways to modify the text of the inside of the word document. One of the ways that was most effective for me was to break it down by paragraph and then do things on each paragraph by what style the particular paragraph had.            foreach (Paragraph thisParagraph in wordDocument.Content.Paragraphs)            {                string strStyleName = ((Style)thisParagraph.get_Style()).NameLocal;                string strText = thisParagraph.Range.Text;                //Do whatever you need to do            } 5) Sometimes you want to insert a new line character somewhere in the text or insert text into the document, etc.  There are a few ways you can do this: you can either modify the text of a paragraph by doing something like this ('\r' makes a new paragraph, '\v' will make a newline without making a new paragraph. If you remove a '\r' from the text, it will eliminate the paragraph you removed it from): thisParagraph.Range.Text = "A\vNew Paragraph!\r" + thisParagraph.Range.Text; OR you could select where you want to insert it and have it act like you were typing in Word like any normal user (note: if you do not collapse the range first, you will overwrite the thing you got the range from) object oCollapseDirectionEnd = WdCollapseDirection.wdCollapseEnd; object oCollapseDirectionStart = WdCollapseDirection.wdCollapseStart; Range rangeInsertAtBeginning = thisParagraph.Range; Range rangeInsertAtEnd = thisParagraph.Range; rangeInsertAtBeginning.Collapse(ref oCollapseDirectionStart); rangeInsertAtEnd.Collapse(ref oCollapseDirectionEnd); rangeInsertAtBeginning.Select(); wordApplication.Selection.TypeText("Blah Blah Blah"); rangeInsertAtEnd.Select(); wordApplication.Selection.TypeParagraph(); 6) If you want to make text columns, like a newspaper or newsletter, you have to modify the page layout of the document or a section of the document to make it happen. In my case, I only wanted a particular section to have that, and I wanted to have a black line before and after the newspaper-like text columns. First you need to do a section break on either side of what you wanted, then you take the section and modify the page layout. Then you can modify the borders of the section (or another object in the word document). I also show here how to modify the alignment of a paragraph.            object oSectionBreak = WdBreakType.wdSectionBreakContinuous;            //These ranges were set while I was going through the paragraphs of my document, like I was showing earlier            rangeHeaderStart.InsertBreak(ref oSectionBreak);            rangeHeaderEnd.InsertBreak(ref oSectionBreak);            //change the alignment to justify            object oRangeHeaderStart = rangeStartJustifiedAlignment.Start;            object oRangeHeaderEnd = rangeHeaderEnd.End;            Range rangeHeader = wordDocument.Range(ref oRangeHeaderStart, ref oRangeHeaderEnd);            rangeHeader.Paragraphs.Alignment = WdParagraphAlignment.wdAlignParagraphJustify;            //find the section break and make it into triple text columns            foreach (Section mySection in wordDocument.Sections)            {                if (mySection.Range.Start == rangeHeaderStart.Start)                {                    mySection.PageSetup.TextColumns.Add(ref paramMissing, ref paramMissing, ref paramMissing);                    mySection.PageSetup.TextColumns.Add(ref paramMissing, ref paramMissing, ref paramMissing);                    //I didn't like the default spacing and column widths. This is how I adjusted them.                    foreach (TextColumn txtc in mySection.PageSetup.TextColumns)                    {                        try                        {                            txtc.SpaceAfter = 151.6f;                            txtc.Width = 7;                        }                        catch (Exception)                        {                            txtc.Width = 151.6f;                        }                    }                }            } That is all  I have time for today! I hope this was helpful to someone!

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  • using isight camera in macbookpro(8,2) on ubuntu 12.04 virtualbox VM

    - by Kurt Spindler
    I'm having a lot of trouble using the built-in isight camera on my macbookpro8,2 (early 2011) from an ubuntu 12.04 virtual machine, run inside VirtualBox. The following is the log I get when I try to run guvcview ubuntu@ubuntu:~$ guvcview guvcview 1.5.3 ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.rear ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.center_lfe ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.side ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.surround71 ALSA lib setup.c:565:(add_elem) Cannot obtain info for CTL elem (MIXER,'IEC958 Playback Default',0,0,0): No such file or directory ALSA lib setup.c:565:(add_elem) Cannot obtain info for CTL elem (MIXER,'IEC958 Playback Default',0,0,0): No such file or directory ALSA lib setup.c:565:(add_elem) Cannot obtain info for CTL elem (MIXER,'IEC958 Playback Default',0,0,0): No such file or directory ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.hdmi ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.hdmi ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.modem ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.modem ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.phoneline ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.phoneline ALSA lib audio/pcm_bluetooth.c:1614:(audioservice_expect) BT_GET_CAPABILITIES failed : Input/output error(5) ALSA lib audio/pcm_bluetooth.c:1614:(audioservice_expect) BT_GET_CAPABILITIES failed : Input/output error(5) ALSA lib audio/pcm_bluetooth.c:1614:(audioservice_expect) BT_GET_CAPABILITIES failed : Input/output error(5) ALSA lib audio/pcm_bluetooth.c:1614:(audioservice_expect) BT_GET_CAPABILITIES failed : Input/output error(5) ALSA lib pcm_dmix.c:957:(snd_pcm_dmix_open) The dmix plugin supports only playback stream Cannot connect to server socket err = No such file or directory Cannot connect to server socket jack server is not running or cannot be started video device: /dev/video0 Init. FaceTime HD Camera (Built-in) (location: usb-0000:00:0b.0-1) { pixelformat = 'YUYV', description = 'YUV 4:2:2 (YUYV)' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 1/10, { pixelformat = 'MJPG', description = 'MJPEG' } { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { pixelformat = 'RGB3', description = 'RGB3' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { pixelformat = 'BGR3', description = 'BGR3' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { pixelformat = 'YU12', description = 'YU12' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { pixelformat = 'YV12', description = 'YV12' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, vid:05ac pid:8509 driver:uvcvideo checking format: 1196444237 VIDIOC_G_COMP:: Invalid argument compression control not supported fps is set to 1/25 drawing controls no codec detected for H264 no codec detected for MP3 - (lavc) Checking video mode 960x540@32bpp : OK Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable write /home/ubuntu/.guvcviewrc OK free controls cleaned allocations - 100% Closing portaudio ...OK Closing GTK... OK ubuntu@ubuntu:~$ Any help would be greatly appreciated. Only clue I have is that I initially was having problems, tried using the old method of fixing isights (involving installing isight-firmware-tools) before realizing that I just hadn't turned on the VM setting to allow the VM to access the webcam. :) Anyway, I wonder if installing that messed something up. However, I think this is a red herring because I've: shut down and turned back on the Mac, restarted the VM, tried a different VM (for which I never installed isight-firmware-tools, and created an entirely new ubuntu vm. All instances have had this problem. Similarly, other viewers, such as cheese, avplay, avconv have had all various kinds of errors.

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  • Announcing the New Windows Azure Web Sites Shared Scaling Tier

    - by Clint Edmonson
    Windows Azure Web Sites has added a new pricing tier that will solve the #1 blocker for the web development community. The shared tier now supports custom domain names mapped to shared-instance web sites. This post will outline the plan changes and elaborate on how the new pricing model makes Windows Azure Web Sites an even richer option for web development shops of all sizes. Free Shared Reserved # of Sites 10 100 100 Egress 165MB/Day 5GB/Month Included 5GB/Month Included Storage 1GB 1GB 10GB Throttling CPU/Memory/Egress CPU/Memory Unlimited Price Free $.02/hr per site, per instance $.08/hr per core Setting the Stage In June, we released the first public preview of Windows Azure Web Sites, which gave web developers a great platform on which to get web sites running using their web development framework of choice. PHP, Node.js, classic ASP, and ASP.NET developers can all utilize the Windows Azure platform to create and launch their web sites. Likewise, these developers have a series of data storage options using Windows Azure SQL Databases, MySQL, or Windows Azure Storage. The Windows Azure Web Sites free offer enabled startups to get their site up and running on Windows Azure with a minimal investment, and with multiple deployment and continuous integration features such as Git, Team Foundation Services, FTP, and Web Deploy.  The response to the Windows Azure Web Sites offer has been overwhelmingly positive. Since the addition of the service on June 12th, tens of thousands of web sites have been deployed to Windows Azure and the volume of adoption is increasing every week. Preview Feedback In spite of the growth and success of the product, the community has had questions about features lacking in the free preview offer. The main question web developers asked regarding Windows Azure Web Sites relates to the lack of the free offer’s support for domain name mapping. During the preview launch period, customer feedback made it obvious that the lack of domain name mapping support was an area of concern. We’re happy to announce that this #1 request has been delivered as a feature of the new shared plan. New Shared Tier Portal Features In the screen shot below, the “Scale” tab in the portal shows the new tiers – Free, Shared, and Reserved – and gives the user the ability to quickly move any of their free web sites into the shared tier. With a single mouse-click, the user can move their site into the shared tier. Once a site has been moved into the shared tier, a new Manage Domains button appears in the bottom action bar of the Windows Azure Portal giving site owners the ability to manage their domain names for a shared site. This button brings up the domain-management dialog, which can be used to enter in a specific domain name that will be mapped to the Windows Azure Web Site. Shared Tier Benefits Startups and large web agencies will both benefit from this plan change. Here are a few examples of scenarios which fit the new pricing model: Startups no longer have to select the reserved plan to map domain names to their sites. Instead, they can use the free option to develop their sites and choose on a site-by-site basis which sites they elect to move into the shared plan, paying only for the sites that are finished and ready to be domain-mapped Agencies who manage dozens of sites will realize a lower cost of ownership over the long term by moving their sites into reserved mode. Once multi-site companies reach a certain price point in the shared tier, it is much more cost-effective to move sites to a reserved tier.  Long-term, it’s easy to see how the new Windows Azure Web Sites shared pricing tier makes Windows Azure Web Sites it a great choice for both startups and agency customers, as it enables rapid growth and upgrades while keeping the cost to a minimum. Large agencies will be able to have all of their sites in their own instances, and startups will have the capability to scale up to multiple-shared instances for minimal cost and eventually move to reserved instances without worrying about the need to incur continually additional costs. Customers can feel confident they have the power of the Microsoft Windows Azure brand and our world-class support, at prices competitive in the market. Plus, in addition to realizing the cost savings, they’ll have the whole family of Windows Azure features available. Continuous Deployment from GitHub and CodePlex Along with this new announcement are two other exciting new features. I’m proud to announce that web developers can now publish their web sites directly from CodePlex or GitHub.com repositories. Once connections are established between these services and your web sites, Windows Azure will automatically be notified every time a check-in occurs. This will then trigger Windows Azure to pull the source and compile/deploy the new version of your app to your web site automatically. Walk-through videos on how to perform these functions are below: Publishing to an Azure Web Site from CodePlex Publishing to an Azure Web Site from GitHub.com These changes, as well as the enhancements to the reserved plan model, make Windows Azure Web Sites a truly competitive hosting option. It’s never been easier or cheaper for a web developer to get up and running. Check out the free Windows Azure web site offering and see for yourself. Stay tuned to my twitter feed for Windows Azure announcements, updates, and links: @clinted

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  • IBM Keynote: (hardware,software)–>{IBM.java.patterns}

    - by Janice J. Heiss
    On Sunday evening, September 30, 2012, Jason McGee, IBM Distinguished Engineer and Chief Architect Cloud Computing, along with John Duimovich IBM Distinguished Engineer and Java CTO, gave an information- and idea-rich keynote that left Java developers with much to ponder.Their focus was on the challenges to make Java more efficient and productive given the hardware and software environments of 2012. “One idea that is very interesting is the idea of multi-tenancy,” said McGee, “and how we can move up the spectrum. In traditional systems, we ran applications on dedicated middleware, operating systems and hardware. A lot of customers still run that way. Now people introduce hardware virtualization and share the hardware. That is good but there is a lot more we can do. We can share middleware and the application itself.” McGee challenged developers to better enable the Java language to function in these higher density models. He spoke about the need to describe patterns that help us grasp the full environment that an application needs, whether it’s a web or full enterprise application. Developers need to understand the resources that an application interacts with in a way that is simple and straightforward. The task is to then automate that deployment so that the complexity of infrastructure can be by-passed and developers can live in a simpler world where the cloud can automatically configure the needed environment. McGee argued that the key, something IBM has been working on, is to use a simpler pattern that allows a cloud-based architecture to embrace the entire infrastructure required for an application and make it highly available, scalable and able to recover from failure. The cloud-based architecture would automate the complexity of setting up and managing the infrastructure. IBM has been trying to realize this vision for customers so they can describe their Java application environment simply and allow the cloud to automate the deployment and management of applications. “The point,” explained McGee, “is to package the executable used to describe applications, to drop it into a shared system and let that system provide some intelligence about how to deploy and manage those applications.”John Duimovich on Improvements in JavaMcGee then brought onstage IBM’s Distinguished Engineer and CTO for Java, John Duimovich, who showed the audience ways to deploy Java applications more efficiently.Duimovich explained that, “When you run lots of copies of Java in the cloud or any hypervisor virtualized system, there are a lot of duplications of code and jar files. IBM has a facility called ‘shared classes’ where we put shared code, read only artefacts in a cache that is sharable across hypervisors.” By putting JIT code in ahead of time, he explained that the application server will use 20% less memory and operate 30% faster.  He described another example of how the JVM allows for the maximum amount of sharing that manages the tenants and file sockets and memory use through throttling and control. Duimovich touched on the “thin is in” model and IBM’s Liberty Profile and lightweight runtime for the cloud, which allows for greater efficiency in interacting with the cloud.Duimovich discussed the confusion Java developers experience when, for example, the hypervisor tells them that that they have 8 and then 4 and then 16 cores. “Because hypervisors are virtualized, they can change based on resource needs across the hypervisor layer. You may have 10 instances of an operation system and you may need to reallocate memory, " explained Duimovich.  He showed how to resize LPARs, reallocate CPUs and migrate applications as needed. He explained how application servers can resize thread pools and better use resources based on information from the hypervisors.Java Challenges in Hardware and SoftwareMcGee ended the keynote with a summary of upcoming hardware and software challenges for the Java platform. He noted that one reason developers love Java is it allows them to ignore differences in hardware. He stated that the most important things happening in hardware were in network and storage – in developments such as the speed of SSD, the exploitation of high-speed, low-latency networking, and recent developments such as storage-class memory, and non-volatile main memory. “So we are challenged to maintain the benefits of Java and the abstraction it provides from hardware while still exploiting the new innovations in hardware,” said McGee.McGee discussed transactional messaging applications where developers send messages transactionally persist a message to storage, something traditionally done by backing messages on spinning disks, something mostly outdated. “Now,” he pointed out, “we would use SSD and store it in Flash and get 70,000 messages a second. If we stored it using a PCI express-based flash memory device, it is still Flash but put on a PCI express bus on a card closer to the CPU. This way I get 300,000 messages a second and 25% improvement in latency.” McGee’s central point was that hardware has a huge impact on the performance and scalability of applications. New technologies are enabling developers to build classes of Java applications previously unheard of. “We need to be able to balance these things in Java – we need to maintain the abstraction but also be able to exploit the evolution of hardware technology,” said McGee. According to McGee, IBM's current focus is on systems wherein hardware and software are shipped together in what are called Expert Integrated Systems – systems that are pre-optimized, and pre-integrated together. McGee closed IBM’s engaging and thought-provoking keynote by pointing out that the use of Java in complex applications is increasingly being augmented by a host of other languages with strong communities around them – JavaScript, JRuby, Scala, Python and so forth. Java developers now must understand the strengths and weaknesses of such newcomers as applications increasingly involve a complex interconnection of languages.

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  • Deploying Data Mining Models using Model Export and Import, Part 2

    - by [email protected]
    In my last post, Deploying Data Mining Models using Model Export and Import, we explored using DBMS_DATA_MINING.EXPORT_MODEL and DBMS_DATA_MINING.IMPORT_MODEL to enable moving a model from one system to another. In this post, we'll look at two distributed scenarios that make use of this capability and a tip for easily moving models from one machine to another using only Oracle Database, not an external file transport mechanism, such as FTP. The first scenario, consider a company with geographically distributed business units, each collecting and managing their data locally for the products they sell. Each business unit has in-house data analysts that build models to predict which products to recommend to customers in their space. A central telemarketing business unit also uses these models to score new customers locally using data collected over the phone. Since the models recommend different products, each customer is scored using each model. This is depicted in Figure 1.Figure 1: Target instance importing multiple remote models for local scoring In the second scenario, consider multiple hospitals that collect data on patients with certain types of cancer. The data collection is standardized, so each hospital collects the same patient demographic and other health / tumor data, along with the clinical diagnosis. Instead of each hospital building it's own models, the data is pooled at a central data analysis lab where a predictive model is built. Once completed, the model is distributed to hospitals, clinics, and doctor offices who can score patient data locally.Figure 2: Multiple target instances importing the same model from a source instance for local scoring Since this blog focuses on model export and import, we'll only discuss what is necessary to move a model from one database to another. Here, we use the package DBMS_FILE_TRANSFER, which can move files between Oracle databases. The script is fairly straightforward, but requires setting up a database link and directory objects. We saw how to create directory objects in the previous post. To create a database link to the source database from the target, we can use, for example: create database link SOURCE1_LINK connect to <schema> identified by <password> using 'SOURCE1'; Note that 'SOURCE1' refers to the service name of the remote database entry in your tnsnames.ora file. From SQL*Plus, first connect to the remote database and export the model. Note that the model_file_name does not include the .dmp extension. This is because export_model appends "01" to this name.  Next, connect to the local database and invoke DBMS_FILE_TRANSFER.GET_FILE and import the model. Note that "01" is eliminated in the target system file name.  connect <source_schema>/<password>@SOURCE1_LINK; BEGIN  DBMS_DATA_MINING.EXPORT_MODEL ('EXPORT_FILE_NAME' || '.dmp',                                 'MY_SOURCE_DIR_OBJECT',                                 'name =''MY_MINING_MODEL'''); END; connect <target_schema>/<password>; BEGIN  DBMS_FILE_TRANSFER.GET_FILE ('MY_SOURCE_DIR_OBJECT',                               'EXPORT_FILE_NAME' || '01.dmp',                               'SOURCE1_LINK',                               'MY_TARGET_DIR_OBJECT',                               'EXPORT_FILE_NAME' || '.dmp' );  DBMS_DATA_MINING.IMPORT_MODEL ('EXPORT_FILE_NAME' || '.dmp',                                 'MY_TARGET_DIR_OBJECT'); END; To clean up afterward, you may want to drop the exported .dmp file at the source and the transferred file at the target. For example, utl_file.fremove('&directory_name', '&model_file_name' || '.dmp');

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  • .NET 4: &ldquo;Slim&rdquo;-style performance boost!

    - by Vitus
    RTM version of .NET 4 and Visual Studio 2010 is available, and now we can do some test with it. Parallel Extensions is one of the most valuable part of .NET 4.0. It’s a set of good tools for easily consuming multicore hardware power. And it also contains some “upgraded” sync primitives – Slim-version. For example, it include updated variant of widely known ManualResetEvent. For people, who don’t know about it: you can sync concurrency execution of some pieces of code with this sync primitive. Instance of ManualResetEvent can be in 2 states: signaled and non-signaled. Transition between it possible by Set() and Reset() methods call. Some shortly explanation: Thread 1 Thread 2 Time mre.Reset(); mre.WaitOne(); //code execution 0 //wating //code execution 1 //wating //code execution 2 //wating //code execution 3 //wating mre.Set(); 4 //code execution //… 5 Upgraded version of this primitive is ManualResetEventSlim. The idea in decreasing performance cost in case, when only 1 thread use it. Main concept in the “hybrid sync schema”, which can be done as following:   internal sealed class SimpleHybridLock : IDisposable { private Int32 m_waiters = 0; private AutoResetEvent m_waiterLock = new AutoResetEvent(false);   public void Enter() { if (Interlocked.Increment(ref m_waiters) == 1) return; m_waiterLock.WaitOne(); }   public void Leave() { if (Interlocked.Decrement(ref m_waiters) == 0) return; m_waiterLock.Set(); }   public void Dispose() { m_waiterLock.Dispose(); } } It’s a sample from Jeffry Richter’s book “CLR via C#”, 3rd edition. Primitive SimpleHybridLock have two public methods: Enter() and Leave(). You can put your concurrency-critical code between calls of these methods, and it would executed in only one thread at the moment. Code is really simple: first thread, called Enter(), increase counter. Second thread also increase counter, and suspend while m_waiterLock is not signaled. So, if we don’t have concurrent access to our lock, “heavy” methods WaitOne() and Set() will not called. It’s can give some performance bonus. ManualResetEvent use the similar idea. Of course, it have more “smart” technics inside, like a checking of recursive calls, and so on. I want to know a real difference between classic ManualResetEvent realization, and new –Slim. I wrote a simple “benchmark”: class Program { static void Main(string[] args) { ManualResetEventSlim mres = new ManualResetEventSlim(false); ManualResetEventSlim mres2 = new ManualResetEventSlim(false);   ManualResetEvent mre = new ManualResetEvent(false);   long total = 0; int COUNT = 50;   for (int i = 0; i < COUNT; i++) { mres2.Reset(); Stopwatch sw = Stopwatch.StartNew();   ThreadPool.QueueUserWorkItem((obj) => { //Method(mres, true); Method2(mre, true); mres2.Set(); }); //Method(mres, false); Method2(mre, false);   mres2.Wait(); sw.Stop();   Console.WriteLine("Pass {0}: {1} ms", i, sw.ElapsedMilliseconds); total += sw.ElapsedMilliseconds; }   Console.WriteLine(); Console.WriteLine("==============================="); Console.WriteLine("Done in average=" + total / (double)COUNT); Console.ReadLine(); }   private static void Method(ManualResetEventSlim mre, bool value) { for (int i = 0; i < 9000000; i++) { if (value) { mre.Set(); } else { mre.Reset(); } } }   private static void Method2(ManualResetEvent mre, bool value) { for (int i = 0; i < 9000000; i++) { if (value) { mre.Set(); } else { mre.Reset(); } } } } I use 2 concurrent thread (the main thread and one from thread pool) for setting and resetting ManualResetEvents, and try to run test COUNT times, and calculate average execution time. Here is the results (I get it on my dual core notebook with T7250 CPU and Windows 7 x64): ManualResetEvent ManualResetEventSlim Difference is obvious and serious – in 10 times! So, I think preferable way is using ManualResetEventSlim, because not always on calling Set() and Reset() will be called “heavy” methods for working with Windows kernel-mode objects. It’s a small and nice improvement! ;)

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  • JQuery + WCF + HTTP 404 Error

    - by hangar18
    HI All, I've searched high and low and finally decided to post a query here. I'm writing a very basic HTML page from which I'm trying to call a WCF service using jQuery and parse it using JSON. Service: IMyDemo.cs [ServiceContract] public interface IMyDemo { [WebInvoke(Method = "POST", BodyStyle = WebMessageBodyStyle.WrappedRequest, ResponseFormat = WebMessageFormat.Json)] Employee DoWork(); [OperationContract] [WebInvoke(Method = "POST", BodyStyle = WebMessageBodyStyle.WrappedRequest, ResponseFormat = WebMessageFormat.Json)] Employee GetEmp(int age, string name); } [DataContract] public class Employee { [DataMember] public int EmpId { get; set; } [DataMember] public string EmpName { get; set; } [DataMember] public int EmpSalary { get; set; } } MyDemo.svc.cs public Employee DoWork() { // Add your operation implementation here Employee obj = new Employee() { EmpSalary = 12, EmpName = "SomeName" }; return obj; } public Employee GetEmp(int age, string name) { Employee emp = new Employee(); if (age > 0) emp.EmpSalary = 12 + age; if (!string.IsNullOrEmpty(name)) emp.EmpName = "Server" + name; return emp; } WEb.Config <system.serviceModel> <services> <service behaviorConfiguration="EmployeesBehavior" name="MySample.MyDemo"> <endpoint address="" binding="webHttpBinding" contract="MySample.IMyDemo" behaviorConfiguration="EmployeesBehavior"/> </service> </services> <behaviors> <serviceBehaviors> <behavior name="EmployeesBehavior"> <serviceMetadata httpGetEnabled="true" /> <serviceDebug includeExceptionDetailInFaults="true" /> </behavior> </serviceBehaviors> <endpointBehaviors> <behavior name="EmployeesBehavior"> <webHttp/> </behavior> </endpointBehaviors> </behaviors> <serviceHostingEnvironment multipleSiteBindingsEnabled="true" /> </system.serviceModel> MyDemo.htm <head> <title></title> <script type="text/javascript" language="javascript" src="Scripts/jquery-1.4.1.js"></script> <script type="text/javascript" language="javascript" src="Scripts/json.js"></script> <script type="text/javascript"> //create a global javascript object for the AJAX defaults. debugger; var ajaxDefaults = {}; ajaxDefaults.base = { type: "POST", timeout : 1000, dataFilter: function (data) { //see http://encosia.com/2009/06/29/never-worry-about-asp-net-ajaxs-d-again/ data = JSON.parse(data); //use the JSON2 library if you aren’t using FF3+, IE8, Safari 3/Google Chrome return data.hasOwnProperty("d") ? data.d : data; }, error: function (xhr) { //see if (!xhr) return; if (xhr.responseText) { var response = JSON.parse(xhr.responseText); //console.log works in FF + Firebug only, replace this code if (response) alert(response); else alert("Unknown server error"); } } }; ajaxDefaults.json = $.extend(ajaxDefaults.base, { //see http://encosia.com/2008/03/27/using-jquery-to-consume-aspnet-json-web-services/ contentType: "application/json; charset=utf-8", dataType: "json" }); var ops = { baseUrl: "/MyService/MySample/MyDemo.svc/", doWork: function () { //see http://api.jquery.com/jQuery.extend/ var ajaxOptions = $.extend(ajaxDefaults.json, { url: ops.baseUrl + "DoWork", data: "{}", success: function (msg) { console.log("success"); console.log(typeof msg); if (typeof msg !== "undefined") { console.log(msg); } } }); $.ajax(ajaxOptions); return false; }, getEmp: function () { var ajaxOpts = $.extend(ajaxDefaults.json, { url: ops.baseUrl + "GetEmp", data: JSON.stringify({ age: 12, name: "NameName" }), success: function (msg) { $("span#lbl").html("age: " + msg.Age + "name:" + msg.Name); } }); $.ajax(ajaxOpts); return false; } } </script> </head> <body> <span id="lbl">abc</span> <br /><br /> <input type="button" value="GetEmployee" id="btnGetEmployee" onclick="javascript:ops.getEmp();" /> </body> I'm just not able to get this running. When I debug, I see the error being returned from the call is " Server Error in '/jQuerySample' Application. <h2> <i>HTTP Error 404 - Not Found.</i> </h2></span> " Looks like I'm missing something basic here. My sample is based on this I've been trying to fix the code for sometime now so I'd like you to take a look and see if you can figure out what is it that I'm doing wrong here. I'm able to see that the service is created when I browse the service in IE. I've also tried changing the setting as mentioned here Appreciate your help. I'm gonna blog about this as soon as the issue is resolved for the benefit of other devs Thanks -Soni

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  • ResponseStatusLine protocol violation

    - by Tom Hines
    I parse/scrape a few web page every now and then and recently ran across an error that stated: "The server committed a protocol violation. Section=ResponseStatusLine".   After a few web searches, I found a couple of suggestions – one of which said the problem could be fixed by changing the HttpWebRequest ProtocolVersion to 1.0 with the command: 1: HttpWebRequest req = (HttpWebRequest)HttpWebRequest.Create(strURI); 2: req.ProtocolVersion = HttpVersion.Version10;   …but that did not work in my particular case.   What DID work was the next suggestion I found that suggested the use of the setting: “useUnsafeHeaderParsing” either in the app.config file or programmatically. If added to the app.config, it would be: 1: <!-- after the applicationSettings --> 2: <system.net> 3: <settings> 4: <httpWebRequest useUnsafeHeaderParsing ="true"/> 5: </settings> 6: </system.net>   If done programmatically, it would look like this: C++: 1: // UUHP_CPP.h 2: #pragma once 3: using namespace System; 4: using namespace System::Reflection; 5:   6: namespace UUHP_CPP 7: { 8: public ref class CUUHP_CPP 9: { 10: public: 11: static bool UseUnsafeHeaderParsing(String^% strError) 12: { 13: Assembly^ assembly = Assembly::GetAssembly(System::Net::Configuration::SettingsSection::typeid); //__typeof 14: if (nullptr==assembly) 15: { 16: strError = "Could not access Assembly"; 17: return false; 18: } 19:   20: Type^ type = assembly->GetType("System.Net.Configuration.SettingsSectionInternal"); 21: if (nullptr==type) 22: { 23: strError = "Could not access internal settings"; 24: return false; 25: } 26:   27: Object^ obj = type->InvokeMember("Section", 28: BindingFlags::Static | BindingFlags::GetProperty | BindingFlags::NonPublic, 29: nullptr, nullptr, gcnew array<Object^,1>(0)); 30:   31: if(nullptr == obj) 32: { 33: strError = "Could not invoke Section member"; 34: return false; 35: } 36:   37: FieldInfo^ fi = type->GetField("useUnsafeHeaderParsing", BindingFlags::NonPublic | BindingFlags::Instance); 38: if(nullptr == fi) 39: { 40: strError = "Could not access useUnsafeHeaderParsing field"; 41: return false; 42: } 43:   44: if (!(bool)fi->GetValue(obj)) 45: { 46: fi->SetValue(obj, true); 47: } 48:   49: return true; 50: } 51: }; 52: } C# (CSharp): 1: using System; 2: using System.Reflection; 3:   4: namespace UUHP_CS 5: { 6: public class CUUHP_CS 7: { 8: public static bool UseUnsafeHeaderParsing(ref string strError) 9: { 10: Assembly assembly = Assembly.GetAssembly(typeof(System.Net.Configuration.SettingsSection)); 11: if (null == assembly) 12: { 13: strError = "Could not access Assembly"; 14: return false; 15: } 16:   17: Type type = assembly.GetType("System.Net.Configuration.SettingsSectionInternal"); 18: if (null == type) 19: { 20: strError = "Could not access internal settings"; 21: return false; 22: } 23:   24: object obj = type.InvokeMember("Section", 25: BindingFlags.Static | BindingFlags.GetProperty | BindingFlags.NonPublic, 26: null, null, new object[] { }); 27:   28: if (null == obj) 29: { 30: strError = "Could not invoke Section member"; 31: return false; 32: } 33:   34: // If it's not already set, set it. 35: FieldInfo fi = type.GetField("useUnsafeHeaderParsing", BindingFlags.NonPublic | BindingFlags.Instance); 36: if (null == fi) 37: { 38: strError = "Could not access useUnsafeHeaderParsing field"; 39: return false; 40: } 41:   42: if (!Convert.ToBoolean(fi.GetValue(obj))) 43: { 44: fi.SetValue(obj, true); 45: } 46:   47: return true; 48: } 49: } 50: }   F# (FSharp): 1: namespace UUHP_FS 2: open System 3: open System.Reflection 4: module CUUHP_FS = 5: let UseUnsafeHeaderParsing(strError : byref<string>) : bool = 6: // 7: let assembly : Assembly = Assembly.GetAssembly(typeof<System.Net.Configuration.SettingsSection>) 8: if (null = assembly) then 9: strError <- "Could not access Assembly" 10: false 11: else 12: 13: let myType : Type = assembly.GetType("System.Net.Configuration.SettingsSectionInternal") 14: if (null = myType) then 15: strError <- "Could not access internal settings" 16: false 17: else 18: 19: let obj : Object = myType.InvokeMember("Section", BindingFlags.Static ||| BindingFlags.GetProperty ||| BindingFlags.NonPublic, null, null, Array.zeroCreate 0) 20: if (null = obj) then 21: strError <- "Could not invoke Section member" 22: false 23: else 24: 25: // If it's not already set, set it. 26: let fi : FieldInfo = myType.GetField("useUnsafeHeaderParsing", BindingFlags.NonPublic ||| BindingFlags.Instance) 27: if(null = fi) then 28: strError <- "Could not access useUnsafeHeaderParsing field" 29: false 30: else 31: 32: if (not(Convert.ToBoolean(fi.GetValue(obj)))) then 33: fi.SetValue(obj, true) 34: 35: // Now return true 36: true VB (Visual Basic): 1: Option Explicit On 2: Option Strict On 3: Imports System 4: Imports System.Reflection 5:   6: Public Class CUUHP_VB 7: Public Shared Function UseUnsafeHeaderParsing(ByRef strError As String) As Boolean 8:   9: Dim assembly As [Assembly] 10: assembly = [assembly].GetAssembly(GetType(System.Net.Configuration.SettingsSection)) 11:   12: If (assembly Is Nothing) Then 13: strError = "Could not access Assembly" 14: Return False 15: End If 16:   17: Dim type As Type 18: type = [assembly].GetType("System.Net.Configuration.SettingsSectionInternal") 19: If (type Is Nothing) Then 20: strError = "Could not access internal settings" 21: Return False 22: End If 23:   24: Dim obj As Object 25: obj = [type].InvokeMember("Section", _ 26: BindingFlags.Static Or BindingFlags.GetProperty Or BindingFlags.NonPublic, _ 27: Nothing, Nothing, New [Object]() {}) 28:   29: If (obj Is Nothing) Then 30: strError = "Could not invoke Section member" 31: Return False 32: End If 33:   34: ' If it's not already set, set it. 35: Dim fi As FieldInfo 36: fi = [type].GetField("useUnsafeHeaderParsing", BindingFlags.NonPublic Or BindingFlags.Instance) 37: If (fi Is Nothing) Then 38: strError = "Could not access useUnsafeHeaderParsing field" 39: Return False 40: End If 41:   42: If (Not Convert.ToBoolean(fi.GetValue(obj))) Then 43: fi.SetValue(obj, True) 44: End If 45:   46: Return True 47: End Function 48: End Class   Technorati Tags: C++,CPP,VB,Visual Basic,F#,FSharp,C#,CSharp,ResponseStatusLine,protocol violation

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  • PASS Summit 2011 &ndash; Part III

    - by Tara Kizer
    Well we’re about a month past PASS Summit 2011, and yet I haven’t finished blogging my notes! Between work and home life, I haven’t been able to come up for air in a bit.  Now on to my notes… On Thursday of the PASS Summit 2011, I attended Klaus Aschenbrenner’s (blog|twitter) “Advanced SQL Server 2008 Troubleshooting”, Joe Webb’s (blog|twitter) “SQL Server Locking & Blocking Made Simple”, Kalen Delaney’s (blog|twitter) “What Happened? Exploring the Plan Cache”, and Paul Randal’s (blog|twitter) “More DBA Mythbusters”.  I think my head grew two times in size from the Thursday sessions.  Just WOW! I took a ton of notes in Klaus' session.  He took a deep dive into how to troubleshoot performance problems.  Here is how he goes about solving a performance problem: Start by checking the wait stats DMV System health Memory issues I/O issues I normally start with blocking and then hit the wait stats.  Here’s the wait stat query (Paul Randal’s) that I use when working on a performance problem.  He highlighted a few waits to be aware of such as WRITELOG (indicates IO subsystem problem), SOS_SCHEDULER_YIELD (indicates CPU problem), and PAGEIOLATCH_XX (indicates an IO subsystem problem or a buffer pool problem).  Regarding memory issues, Klaus recommended that as a bare minimum, one should set the “max server memory (MB)” in sp_configure to 2GB or 10% reserved for the OS (whichever comes first).  This is just a starting point though! Regarding I/O issues, Klaus talked about disk partition alignment, which can improve SQL I/O performance by up to 100%.  You should use 64kb for NTFS cluster, and it’s automatic in Windows 2008 R2. Joe’s locking and blocking presentation was a good session to really clear up the fog in my mind about locking.  One takeaway that I had no idea could be done was that you can set a timeout in T-SQL code view LOCK_TIMEOUT.  If you do this via the application, you should trap error 1222. Kalen’s session went into execution plans.  The minimum size of a plan is 24k.  This adds up fast especially if you have a lot of plans that don’t get reused much.  You can use sys.dm_exec_cached_plans to check how often a plan is being reused by checking the usecounts column.  She said that we can use DBCC FLUSHPROCINDB to clear out the stored procedure cache for a specific database.  I didn’t know we had this available, so this was great to hear.  This will be less intrusive when an emergency comes up where I’ve needed to run DBCC FREEPROCCACHE. Kalen said one should enable “optimize for ad hoc workloads” if you have an adhoc loc.  This stores only a 300-byte stub of the first plan, and if it gets run again, it’ll store the whole thing.  This helps with plan cache bloat.  I have a lot of systems that use prepared statements, and Kalen says we simulate those calls by using sp_executesql.  Cool! Paul did a series of posts last year to debunk various myths and misconceptions around SQL Server.  He continues to debunk things via “DBA Mythbusters”.  You can get a PDF of a bunch of these here.  One of the myths he went over is the number of tempdb data files that you should have.  Back in 2000, the recommendation was to have as many tempdb data files as there are CPU cores on your server.  This no longer holds true due to the numerous cores we have on our servers.  Paul says you should start out with 1/4 to 1/2 the number of cores and work your way up from there.  BUT!  Paul likes what Bob Ward (twitter) says on this topic: 8 or less cores –> set number of files equal to the number of cores Greater than 8 cores –> start with 8 files and increase in blocks of 4 One common myth out there is to set your MAXDOP to 1 for an OLTP workload with high CXPACKET waits.  Instead of that, dig deeper first.  Look for missing indexes, out-of-date statistics, increase the “cost threshold for parallelism” setting, and perhaps set MAXDOP at the query level.  Paul stressed that you should not plan a backup strategy but instead plan a restore strategy.  What are your recoverability requirements?  Once you know that, now plan out your backups. As Paul always does, he talked about DBCC CHECKDB.  He said how fabulous it is.  I didn’t want to interrupt the presentation, so after his session had ended, I asked Paul about the need to run DBCC CHECKDB on your mirror systems.  You could have data corruption occur at the mirror and not at the principal server.  If you aren’t checking for data corruption on your mirror systems, you could be failing over to a corrupt database in the case of a disaster or even a planned failover.  You can’t run DBCC CHECKDB against the mirrored database, but you can run it against a snapshot off the mirrored database.

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  • Blog Buzz - Devoxx 2011

    - by Janice J. Heiss
    Some day I will make it to Devoxx – for now, I’m content to vicariously follow the blogs of attendees and pick up on what’s happening.  I’ve been doing more blog "fishing," looking for the best commentary on 2011 Devoxx. There’s plenty of food for thought – and the ideas are not half-baked.The bloggers are out in full, offering useful summaries and commentary on Devoxx goings-on.Constantin Partac, a Java developer and a member of Transylvania JUG, a community from Cluj-Napoca/Romania, offers an excellent summary of the Devoxx keynotes. Here’s a sample:“Oracle Opening Keynote and JDK 7, 8, and 9 Presentation•    Oracle is committed to Java and wants to provide support for it on any device.•    JSE 7 for Mac will be released next week.•    Oracle would like Java developers to be involved in JCP, to adopt a JSR and to attend local JUG meetings.•    JEE 7 will be released next year.•    JEE 7 is focused on cloud integration, some of the features are already implemented in glassfish 4 development branch.•    JSE 8 will be release in summer of 2013 due to “enterprise community request” as they can not keep the pace with an 18    month release cycle.•    The main features included in JSE8 are lambda support, project Jigsaw, new Date/Time API, project Coin++ and adding   support for sensors. JSE 9 probably will focus on some of these features:1.    self tuning JVM2.    improved native language integration3.    processing enhancement for big data4.    reification (adding runtime class type info for generic types)5.    unification of primitive and corresponding object classes6.    meta-object protocol in order to use type and methods define in other JVM languages7.    multi-tenancy8.    JVM resource management” Thanks Constantin! Ivan St. Ivanov, of SAP Labs Bulgaria, also commented on the keynotes with a different focus.  He summarizes Henrik Stahl’s look ahead to Java SE 8 and JavaFX 3.0; Cameron Purdy on Java EE and the cloud; celebrated Java Champion Josh Bloch on what’s good and bad about Java; Mark Reinhold’s quick look ahead to Java SE 9; and Brian Goetz on lambdas and default methods in Java SE 8. Here’s St. Ivanov’s account of Josh Bloch’s comments on the pluses of Java:“He started with the virtues of the platform. To name a few:    Tightly specified language primitives and evaluation order – int is always 32 bits and operations are executed always from left  to right, without compilers messing around    Dynamic linking – when you change a class, you need to recompile and rebuild just the jar that has it and not the whole application    Syntax  similarity with C/C++ – most existing developers at that time felt like at home    Object orientations – it was cool at that time as well as functional programming is today    It was statically typed language – helps in faster runtime, better IDE support, etc.    No operator overloading – well, I’m not sure why it is good. Scala has it for example and that’s why it is far better for defining DSLs. But I will not argue with Josh.”It’s worth checking out St. Ivanov’s summary of Bloch’s views on what’s not so great about Java as well. What's Coming in JAX-RS 2.0Marek Potociar, Principal Software Engineer at Oracle and currently specification lead of Java EE RESTful web services API (JAX-RS), blogged on his talk about what's coming in JAX-RS 2.0, scheduled for final release in mid-2012.  Here’s a taste:“Perhaps the most wanted addition to the JAX-RS is the Client API, that would complete the JAX-RS story, that is currently server-side only. In JAX-RS 2.0 we are adding a completely interface-based and fluent client API that blends nicely in with the existing fluent response builder pattern on the server-side. When we started with the client API, the first proposal contained around 30 classes. Thanks to the feedback from our Expert Group we managed to reduce the number of API classes to 14 (2 of them being exceptions)! The resulting is compact while at the same time we still managed to create an API that reflects the method invocation context flow (e.g. once you decide on the target URI and start setting headers on the request, your IDE will not try to offer you a URI setter in the code completion). This is a subtle but very important usability aspect of an API…” Obviously, Devoxx is a great Java conference, one that is hitting this year at a time when much is brewing in the platform and beginning to be anticipated.

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  • WebCenter Content shared folders for clustering

    - by Kyle Hatlestad
    When configuring a WebCenter Content (WCC) cluster, one of the things which makes it unique from some other WebLogic Server applications is its requirement for a shared file system.  This is actually not any different then 10g and previous versions of UCM when it ran directly on a JVM.  And while it is simple enough to say it needs a shared file system, there are some crucial details in how those directories are configured. And if they aren't followed, you may result in some unwanted behavior. This blog post will go into the details on how exactly the file systems should be split and what options are required. Beyond documents being stored on the file system and/or database and metadata being stored in the database along with other structured data, there is other information being read and written to on the file system.  Information such as user profile preferences, workflow item state information, metadata profiles, and other details are stored in files.  In addition, for certain processes within WCC, each of the nodes needs to know what the other nodes are doing so they don’t step on each other.  WCC keeps track of this through the use of lock files on the file system.  Because of this, each node of the WCC must have access to the same file system just as they have access to the same database. WCC uses its own locking mechanism using files, so it also needs to have access to those files without file attribute caching and without locking being done by the client (node).  If one of the nodes accesses a certain status file and it happens to be cached, that node might attempt to run a process which another node is already working on.  Or if a particular file is locked by one of the node clients, this could interfere with access by another node.  Unfortunately, when disabling file attribute caching on the file share, this can impact performance.  So it is important to only disable caching and locking on the particular folders which require it.  When configuring WebCenter Content after deploying the domain, it asks for 3 different directories: Content Server Instance Folder, Native File Repository Location, and Weblayout Folder.  And starting in PS5, it now asks for the User Profile Folder. Even if you plan on storing the content in the database, you still need to establish a Native File (Vault) and Weblayout directories.  These will be used for handling temporary files, cached files, and files used to deliver the UI. For these directories, the only folder which needs to have the file attribute caching and locking disabled is the ‘Content Server Instance Folder’.  So when establishing this share through NFS or a clustered file system, be sure to specify those options. For instance, if creating the share through NFS, use the ‘noac’ and ‘nolock’ options for the mount options. For the other directories, caching and locking should be enabled to provide best performance to those locations.   These directory path configurations are contained within the <domain dir>\ucm\cs\bin\intradoc.cfg file: #Server System PropertiesIDC_Id=UCM_server1 #Server Directory Variables IdcHomeDir=/u01/fmw/Oracle_ECM1/ucm/idc/ FmwDomainConfigDir=/u01/fmw/user_projects/domains/base_domain/config/fmwconfig/ AppServerJavaHome=/u01/jdk/jdk1.6.0_22/jre/ AppServerJavaUse64Bit=true IntradocDir=/mnt/share_no_cache/base_domain/ucm/cs/ VaultDir=/mnt/share_with_cache/ucm/cs/vault/ WeblayoutDir=/mnt/share_with_cache/ucm/cs/weblayout/ #Server Classpath variables #Additional Variables #NOTE: UserProfilesDir is only available in PS5 – 11.1.1.6.0UserProfilesDir=/mnt/share_with_cache/ucm/cs/data/users/profiles/ In addition to these folder configurations, it’s also recommended to move node-specific folders to local disk to avoid unnecessary traffic to the shared directory.  So on each node, go to <domain dir>\ucm\cs\bin\intradoc.cfg and add these additional configuration entries: VaultTempDir=<domain dir>/ucm/<cs>/vault/~temp/ TraceDirectory=<domain dir>/servers/<UCM_serverN>/logs/EventDirectory=<domain dir>/servers/<UCM_serverN>/logs/event/ And of course, don’t forget the cluster-specific configuration values to add as well.  These can be added through Admin Server -> General Configuration -> Additional Configuration Variables or directly in the <IntradocDir>/config/config.cfg file: ArchiverDoLocks=true DisableSharedCacheChecking=true ServiceAllowRetry=true    (use only with Oracle RAC Database)PublishLockTimeout=300000  (time can vary depending on publishing time and number of nodes) For additional information and details on clustering configuration, I highly recommend reviewing document [1209496.1] on the support site.  In addition, there is a great step-by-step guide on setting up a WebCenter Content cluster [1359930.1].

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  • Guidance: How to layout you files for an Ideal Solution

    - by Martin Hinshelwood
    Creating a solution and having it maintainable over time is an art and not a science. I like being pedantic and having a place for everything, no matter how small. For setting up the Areas to run Multiple projects under one solution see my post on  When should I use Areas in TFS instead of Team Projects and for an explanation of branching see Guidance: A Branching strategy for Scrum Teams. Update 17th May 2010 – We are currently trialling running a single Sprint branch to improve our history. Whenever I setup a new Team Project I implement the basic version control structure. I put “readme.txt” files in the folder structure explaining the different levels, and a solution file called “[Client].[Product].sln” located at “$/[Client]/[Product]/DEV/Main” within version control. Developers should add any projects you need to create to that solution in the format “[Client].[Product].[ProductArea].[Assembly]” and they will automatically be picked up and built automatically when you setup Automated Builds using Team Foundation Build. All test projects need to be done using MSTest to get proper IDE and Team Foundation Build integration out-of-the-box and be named for the assembly that it is testing with a naming convention of “[Client].[Product].[ProductArea].[Assembly].Tests” Here is a description of the folder layout; this content should be replicated in readme files under version control in the relevant locations so that even developers new to the project can see how to do it. Figure: The Team Project level - at this level there should be a folder for each the products that you are building if you are using Areas correctly in TFS 2010. You should try very hard to avoided spaces as these things always end up in a URL eventually e.g. "Code Auditor" should be "CodeAuditor". Figure: Product Level - At this level there should be only 3 folders (DEV, RELESE and SAFE) all of which should be in capitals. These folders represent the three stages of your application production line. Each of them may contain multiple branches but this format leaves all of your branches at the same level. Figure: The DEV folder is where all of the Development branches reside. The DEV folder will contain the "Main" branch and all feature branches is they are being used. The DEV designation specifies that all code in every branch under this folder has not been released or made ready for release. And feature branches MUST merge (Forward Integrate) from Main and stabilise prior to merging (Reverse Integration) back down into Main and being decommissioned. Figure: In the Feature branching scenario only merges are allowed onto Main, no development can be done there. Once we have a mature product it is important that new features being developed in parallel are kept separate. This would most likely be used if we had more than one Scrum team working on a single product. Figure: when we are ready to do a release of our software we will create a release branch that is then stabilised prior to deployment. This protects the serviceability of of our released code allowing developers to fix bugs and re-release an existing version. Figure: All bugs found on a release are fixed on the release.  All bugs found in a release are fixed on the release and a new deployment is created. After the deployment is created the bug fixes are then merged (Reverse Integration) into the Main branch. We do this so that we separate out our development from our production ready code.  Figure: SAFE or RTM is a read only record of what you actually released. Labels are not immutable so are useless in this circumstance.  When we have completed stabilisation of the release branch and we are ready to deploy to production we create a read-only copy of the code for reference. In some cases this could be a regulatory concern, but in most cases it protects the company building the product from legal entanglements based on what you did or did not release. Figure: This allows us to reference any particular version of our application that was ever shipped.   In addition I am an advocate of having a single solution with all the Project folders directly under the “Trunk”/”Main” folder and using the full name for the project folders.. Figure: The ideal solution If you must have multiple solutions, because you need to use more than one version of Visual Studio, name the solutions “[Client].[Product][VSVersion].sln” and have it reside in the same folder as the other solution. This makes it easier for Automated build and improves the discoverability of your code and its dependencies. Send me your feedback!   Technorati Tags: VS ALM,VSTS Developing,VS 2010,VS 2008,TFS 2010,TFS 2008,TFBS

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  • How to structure game states in an entity/component-based system

    - by Eva
    I'm making a game designed with the entity-component paradigm that uses systems to communicate between components as explained here. I've reached the point in my development that I need to add game states (such as paused, playing, level start, round start, game over, etc.), but I'm not sure how to do it with my framework. I've looked at this code example on game states which everyone seems to reference, but I don't think it fits with my framework. It seems to have each state handling its own drawing and updating. My framework has a SystemManager that handles all the updating using systems. For example, here's my RenderingSystem class: public class RenderingSystem extends GameSystem { private GameView gameView_; /** * Constructor * Creates a new RenderingSystem. * @param gameManager The game manager. Used to get the game components. */ public RenderingSystem(GameManager gameManager) { super(gameManager); } /** * Method: registerGameView * Registers gameView into the RenderingSystem. * @param gameView The game view registered. */ public void registerGameView(GameView gameView) { gameView_ = gameView; } /** * Method: triggerRender * Adds a repaint call to the event queue for the dirty rectangle. */ public void triggerRender() { Rectangle dirtyRect = new Rectangle(); for (GameObject object : getRenderableObjects()) { GraphicsComponent graphicsComponent = object.getComponent(GraphicsComponent.class); dirtyRect.add(graphicsComponent.getDirtyRect()); } gameView_.repaint(dirtyRect); } /** * Method: renderGameView * Renders the game objects onto the game view. * @param g The graphics object that draws the game objects. */ public void renderGameView(Graphics g) { for (GameObject object : getRenderableObjects()) { GraphicsComponent graphicsComponent = object.getComponent(GraphicsComponent.class); if (!graphicsComponent.isVisible()) continue; GraphicsComponent.Shape shape = graphicsComponent.getShape(); BoundsComponent boundsComponent = object.getComponent(BoundsComponent.class); Rectangle bounds = boundsComponent.getBounds(); g.setColor(graphicsComponent.getColor()); if (shape == GraphicsComponent.Shape.RECTANGULAR) { g.fill3DRect(bounds.x, bounds.y, bounds.width, bounds.height, true); } else if (shape == GraphicsComponent.Shape.CIRCULAR) { g.fillOval(bounds.x, bounds.y, bounds.width, bounds.height); } } } /** * Method: getRenderableObjects * @return The renderable game objects. */ private HashSet<GameObject> getRenderableObjects() { return gameManager.getGameObjectManager().getRelevantObjects( getClass()); } } Also all the updating in my game is event-driven. I don't have a loop like theirs that simply updates everything at the same time. I like my framework because it makes it easy to add new GameObjects, but doesn't have the problems some component-based designs encounter when communicating between components. I would hate to chuck it just to get pause to work. Is there a way I can add game states to my game without removing the entity-component design? Does the game state example actually fit my framework, and I'm just missing something? EDIT: I might not have explained my framework well enough. My components are just data. If I was coding in C++, they'd probably be structs. Here's an example of one: public class BoundsComponent implements GameComponent { /** * The position of the game object. */ private Point pos_; /** * The size of the game object. */ private Dimension size_; /** * Constructor * Creates a new BoundsComponent for a game object with initial position * initialPos and initial size initialSize. The position and size combine * to make up the bounds. * @param initialPos The initial position of the game object. * @param initialSize The initial size of the game object. */ public BoundsComponent(Point initialPos, Dimension initialSize) { pos_ = initialPos; size_ = initialSize; } /** * Method: getBounds * @return The bounds of the game object. */ public Rectangle getBounds() { return new Rectangle(pos_, size_); } /** * Method: setPos * Sets the position of the game object to newPos. * @param newPos The value to which the position of the game object is * set. */ public void setPos(Point newPos) { pos_ = newPos; } } My components do not communicate with each other. Systems handle inter-component communication. My systems also do not communicate with each other. They have separate functionality and can easily be kept separate. The MovementSystem doesn't need to know what the RenderingSystem is rendering to move the game objects correctly; it just need to set the right values on the components, so that when the RenderingSystem renders the game objects, it has accurate data. The game state could not be a system, because it needs to interact with the systems rather than the components. It's not setting data; it's determining which functions need to be called. A GameStateComponent wouldn't make sense because all the game objects share one game state. Components are what make up objects and each one is different for each different object. For example, the game objects cannot have the same bounds. They can have overlapping bounds, but if they share a BoundsComponent, they're really the same object. Hopefully, this explanation makes my framework less confusing.

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  • Getting App.config to be configuration specific in VS2010

    - by MarkPearl
    I recently wanted to have a console application that had configuration specific settings. For instance, if I had two configurations “Debug” and “Release”, depending on the currently selected configuration I wanted it to use a specific configuration file (either debug or config). If you are wanting to do something similar, here is a potential solution that worked for me. Setting up a demo app to illustrate the point First, let’s set up an application that will demonstrate the most basic concept. using System; using System.Configuration; namespace ConsoleSpecificConfiguration { class Program { static void Main(string[] args) { Console.WriteLine("Config"); Console.WriteLine(ConfigurationManager.AppSettings["Example Config"]); Console.ReadLine(); } } }   This does a really simple thing. Display a config when run. To do this, you also need a config file set up. My default looks as follows… <?xml version="1.0" encoding="utf-8" ?> <configuration> <appSettings> <add key="Example Config" value="Default"/> </appSettings> </configuration>   Your entire solution will look as follows… Running the project you will get the following amazing output…   Let’s now say instead of having one config file we want depending on whether we are running in “Debug” or “Release” for the solution configuration we want different config settings to be propagated across you can do the following… Step 1 – Create alternate config Files First add additional config files to your solution. You should have some form of naming convention for these config files, I have decided to follow a similar convention to the one used for web.config, so in my instance I am going to add a App.Debug.config and a App.Release.config file BUT you can follow any naming convention you want provided you wire up the rest of the approach to use this convention. My files look as follows.. App.Debug.config <?xml version="1.0" encoding="utf-8" ?> <configuration> <appSettings> <add key="Example Config" value="Debug"/> </appSettings> </configuration>   App.Release.config <?xml version="1.0" encoding="utf-8" ?> <configuration> <appSettings> <add key="Example Config" value="Release"/> </appSettings> </configuration>   Your solution will now look as follows… Step 2 – Create a bat file that will overwrite files The next step is to create a bat file that will overwrite one file with another. If you right click on the solution in the solution explorer there will be a menu option to add new items to the solution. Create a text file called “copyifnewer.bat” which will be our copy script. It’s contents should look as follows… @echo off echo Comparing two files: %1 with %2 if not exist %1 goto File1NotFound if not exist %2 goto File2NotFound fc %1 %2 /A if %ERRORLEVEL%==0 GOTO NoCopy echo Files are not the same. Copying %1 over %2 copy %1 %2 /y & goto END :NoCopy echo Files are the same. Did nothing goto END :File1NotFound echo %1 not found. goto END :File2NotFound copy %1 %2 /y goto END :END echo Done. Your solution should now look as follows…   Step 3 – Customize the Post Build event command line We now need to wire up everything – which we will do using the post build event command line in VS2010. Right click on your project and go to it’s properties We are now going to wire up the script so that when we build our project it will overwrite the default App.config with whatever file we want. The syntax goes as follows… call "$(SolutionDir)copyifnewer.bat" "$(ProjectDir)App.$(ConfigurationName).config" "$(ProjectDir)$(OutDir)\$(TargetFileName).config" Testing it If I now change my project configuration to Release   And then run my application I get the following output… Toggling between Release and Debug mode will show that the config file is changing each time. And that is it!

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  • Real-world SignalR example, ditching ghetto long polling

    - by Jeff
    One of the highlights of BUILD last week was the announcement that SignalR, a framework for real-time client to server (or cloud, if you will) communication, would be a real supported thing now with the weight of Microsoft behind it. Love the open source flava! If you aren’t familiar with SignalR, watch this BUILD session with PM Damian Edwards and dev David Fowler. Go ahead, I’ll wait. You’ll be in a happy place within the first ten minutes. If you skip to the end, you’ll see that they plan to ship this as a real first version by the end of the year. Insert slow clap here. Writing a few lines of code to move around a box from one browser to the next is a way cool demo, but how about something real-world? When learning new things, I find it difficult to be abstract, and I like real stuff. So I thought about what was in my tool box and the decided to port my crappy long-polling “there are new posts” feature of POP Forums to use SignalR. A few versions back, I added a feature where a button would light up while you were pecking out a reply if someone else made a post in the interim. It kind of saves you from that awkward moment where someone else posts some snark before you. While I was proud of the feature, I hated the implementation. When you clicked the reply button, it started polling an MVC URL asking if the last post you had matched the last one the server, and it did it every second and a half until you either replied or the server told you there was a new post, at which point it would display that button. The code was not glam: // in the reply setup PopForums.replyInterval = setInterval("PopForums.pollForNewPosts(" + topicID + ")", 1500); // called from the reply setup and the handler that fetches more posts PopForums.pollForNewPosts = function (topicID) { $.ajax({ url: PopForums.areaPath + "/Forum/IsLastPostInTopic/" + topicID, type: "GET", dataType: "text", data: "lastPostID=" + PopForums.currentTopicState.lastVisiblePost, success: function (result) { var lastPostLoaded = result.toLowerCase() == "true"; if (lastPostLoaded) { $("#MorePostsBeforeReplyButton").css("visibility", "hidden"); } else { $("#MorePostsBeforeReplyButton").css("visibility", "visible"); clearInterval(PopForums.replyInterval); } }, error: function () { } }); }; What’s going on here is the creation of an interval timer to keep calling the server and bugging it about new posts, and setting the visibility of a button appropriately. It looks like this if you’re monitoring requests in FireBug: Gross. The SignalR approach was to call a message broker when a reply was made, and have that broker call back to the listening clients, via a SingalR hub, to let them know about the new post. It seemed weird at first, but the server-side hub’s only method is to add the caller to a group, so new post notifications only go to callers viewing the topic where a new post was made. Beyond that, it’s important to remember that the hub is also the means to calling methods at the client end. Starting at the server side, here’s the hub: using Microsoft.AspNet.SignalR.Hubs; namespace PopForums.Messaging { public class Topics : Hub { public void ListenTo(int topicID) { Groups.Add(Context.ConnectionId, topicID.ToString()); } } } Have I mentioned how awesomely not complicated this is? The hub acts as the channel between the server and the client, and you’ll see how JavaScript calls the above method in a moment. Next, the broker class and its associated interface: using Microsoft.AspNet.SignalR; using Topic = PopForums.Models.Topic; namespace PopForums.Messaging { public interface IBroker { void NotifyNewPosts(Topic topic, int lasPostID); } public class Broker : IBroker { public void NotifyNewPosts(Topic topic, int lasPostID) { var context = GlobalHost.ConnectionManager.GetHubContext<Topics>(); context.Clients.Group(topic.TopicID.ToString()).notifyNewPosts(lasPostID); } } } The NotifyNewPosts method uses the static GlobalHost.ConnectionManager.GetHubContext<Topics>() method to get a reference to the hub, and then makes a call to clients in the group matched by the topic ID. It’s calling the notifyNewPosts method on the client. The TopicService class, which handles the reply data from the MVC controller, has an instance of the broker new’d up by dependency injection, so it took literally one line of code in the reply action method to get things moving. _broker.NotifyNewPosts(topic, post.PostID); The JavaScript side of things wasn’t much harder. When you click the reply button (or quote button), the reply window opens up and fires up a connection to the hub: var hub = $.connection.topics; hub.client.notifyNewPosts = function (lastPostID) { PopForums.setReplyMorePosts(lastPostID); }; $.connection.hub.start().done(function () { hub.server.listenTo(topicID); }); The important part to look at here is the creation of the notifyNewPosts function. That’s the method that is called from the server in the Broker class above. Conversely, once the connection is done, the script calls the listenTo method on the server, letting it know that this particular connection is listening for new posts on this specific topic ID. This whole experiment enables a lot of ideas that would make the forum more Facebook-like, letting you know when stuff is going on around you.

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  • Create a Smoother Period Close

    - by Get Proactive Customer Adoption Team
    Untitled Document Do You Use Oracle E-Business Suite Products Involved in Accounting Period Closes? We understand that closing the periods in your system at the end of an accounting period enables your company to make the right business decisions. We also know this requires prior preparation, good procedures, and quality data. To help you meet that need, Oracle E-Business Suite’s proactive support team developed the Period Close Advisor to help your organization conduct a smooth period close for its Oracle E-Business Suite 12 products. The Period Close Advisor is composed of logical steps you can follow, aligned by the business requirement flow. It will help with an orderly close of the product sub-ledgers before posting to the General Ledger. It combines recommendations and industry best practices with tips from subject matter experts for troubleshooting. You will find patches needed and references to assist you during each phase. Get to know the E-Business Suite Period Close Advisor The Period Close Advisor does more than help the users of Oracle E-Business Suite products close their period. You can use it before and throughout the period to stay on track. Proactively it assists you as you set up your company’s period close process. During the period, it helps evaluate your system’s readiness for initiating the period close procedures and prepare the system for a smooth period close experience. The Period Close Advisor gets you to answers when you have questions and gives you the latest news from us on Oracle E-Business Suite’s period close. The Period Close Advisor is the right place to start. How to Use the E-Business Suite Period Close The Period Close Advisor graphically guides you through your period close. The tabs show you the products (also called applications or sub-ledgers) covered, and the product order required for the processing to handle any dependencies between the products. Users of all the products it covers can benefit from the information it contains. Structure of the Period Close Advisor Clicking on a tab gives you the details for that particular step in the process. This includes an overview, showing how the products fit into the overall period close process, and step-by-step information on each phase needed to complete the period close for the tab. You will also find multimedia training and related resources you can access if you need more information. Once you click on any of the phases, you see guidance for that phase. This can include: Tips from the subject-matter experts—here are examples from a Cash Management specialist: “For organizations with high transaction volumes bank statements should be loaded and reconciled on a daily basis.” “The automatic reconciliation process can be set up to create miscellaneous transactions automatically.” References to useful Knowledge Base documents: Information Centers for the products and features FAQs on functionality Known Issues and patches with both the errors and their solutions How-to documents that explain in detail how to use a feature or complete a process White papers that give overview of a feature, list setup required to use the feature, etc. Links to diagnosticsthat help debug issues you may find in a process Additional information and alerts about a process or reports that can help you prevent issues from surfacing This excerpt from the “Process Transaction” phase for the Receivables product lists documents you’ll find helpful. How to Get Started with the Period Close Advisor The Period Close Advisor is a great resource that can be used both as a proactive tool (while setting up your period end procedures) and as the first document to refer to when you encounter an issue during the period close procedures! As mentioned earlier, the order of the product tabs in the Period Close Advisor gives you the recommended order of closing. The first thing to do is to ensure that you are following the prescribed order for closing the period, if you are using more than one sub-ledger. Next, review the information shared in the Evaluate and Prepare and Process Transactions phases. Make sure that you are following the recommended best practices; you have applied the recommended patches, etc. The Reconcile phase gives you the recommended steps to follow for reconciling a sub-ledger with the General Ledger. Ensure that your reconciliation procedure aligns with those steps. At any stage during the period close processing, if you encounter an issue, you can revisit the Period Close Advisor. Choose the product you have an issue with and then select the phase you are in. You will be able to review information that can help you find a solution to the issue you are facing. Stay Informed Oracle updates the Period Close Advisor as we learn of new issues and information. Bookmark the Oracle E-Business Suite Period Close Advisor [ID 335.1] and keep coming back to it for the latest information on period close

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  • How-to hide the close icon for task flows opened in dialogs

    - by frank.nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} ADF bounded task flows can be opened in an external dialog and return values to the calling application as documented in chapter 19 of Oracle Fusion Middleware Fusion Developer's Guide for Oracle Application Development Framework11g: http://download.oracle.com/docs/cd/E15523_01/web.1111/b31974/taskflows_dialogs.htm#BABBAFJB Setting the task flow call activity property Run as Dialog to true and the Display Type property to inline-popup opens the bounded task flow in an inline popup. To launch the dialog, a command item is used that references the control flow case to the task flow call activity <af:commandButton text="Lookup" id="cb6"         windowEmbedStyle="inlineDocument" useWindow="true"         windowHeight="300" windowWidth="300"         action="lookup" partialSubmit="true"/> By default, the dialog that contains the task flow has a close icon defined that if pressed closes the dialog and returns to the calling page. However, no event is sent to the calling page to handle the close case. To avoid users closing the dialog without the calling application to be notified in a return listener, the close icon shown in the opened dialog can be hidden using ADF Faces skinning. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The following skin selector hides the close icon in the dialog af|panelWindow::close-icon-style{ display:none; } To learn about skinning, see chapter 20 of Oracle Fusion Middleware Web User Interface Developer's Guide for Oracle Application Development Framework http://download.oracle.com/docs/cd/E15523_01/web.1111/b31973/af_skin.htm#BAJFEFCJ However, the skin selector that is shown above hides the close icon from all af:panelWindow usages, which may not be intended. To only hide the close icon from dialogs opened by a bounded task flow call activity, the ADF Faces component styleClass property can be used. The af:panelWindow component shown below has a "withCloseWindow" style class property name defined. This name is referenced in the following skin selector, ensuring that the close icon is displayed af|panelWindow.withCloseIcon::close-icon-style{ display:block; } In summary, to hide the close icon shown for bounded task flows that are launched in inline popup dialogs, the default display behavior of the close icon of the af:panelWindow needs to be reversed. Instead to always display the close icon, the close icon is always hidden, using the first skin selector. To show the disclosed icon in other usages of the af:panelWindow component, the component is flagged with a styleClass property value as shown below <af:popup id="p1">   <af:panelWindow id="pw1" contentWidth="300" contentHeight="300"                                 styleClass="withCloseIcon"/> </af:popup> The "withCloseIcon" value is referenced in the second skin definition af|panelWindow.withCloseIcon::close-icon-style{ display:block; } The complete entry of the skin CSS file looks as shown below: af|panelWindow::close-icon-style{ display:none; } af|panelWindow.withCloseIcon::close-icon-style{ display:block; }

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  • Customer Engagement: Are Your Customers Engaged With Your Brands?

    - by Michael Snow
    Engaging Customers is Critical for Business Growth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before.  We all know that successfully engaging customers is critical to an organization’s business success. We also know that engaging our customers is more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last decade and a half we’ve watched as the online channel became a primary one for conducting our business and even managing our lives. And during this whole process or evolution, the customer journey has grown increasingly complex. Customers themselves have assumed increasing power and influence over the purchase process and for setting the tone and pace of the relationships they have with brands and you see the evidence of this in the really high expectations that customers have today. They expect brand experiences that are personalized and relevant -- In other words they want experiences that demonstrate that the brand understands their interests, preferences and past interactions with them. They also expect their experience with a brand and the community surrounding it to be social and interactive – it’s no longer acceptable to have a static, one-way dialogue with your customer base or to fail to connect your customers with fellow customers, or with your employees and partners. And on top of all this, customers expect us to deliver this rich and engaging, personalized and interactive experience, in a consistent way across a variety of channels including web, mobile and social channels or even offline venues such as in-store or via a call center. And as a result, we see that delivery on these expectations and successfully engaging your customers is a great challenge today. Customers expect a personal, engaging and consistent online customer experience. Today’s consumer expects to engage with your brand and the community surrounding it in an interactive and social way. Customers have come to expect a lot for the online customer experience.  ·        They expect it to be personal: o   Accessible:  - Regardless of my device  Via my existing online identities  o   Relevant:  Content that interests me  o   Customized:  To be able to tailor my online experience  ·        They expect it to be engaging: o   Social:  So I can share content with my social networks  o   Intuitive:  To easily find what I need   o   Interactive:  So I can interact with online communities And they expect it to be consistent across the online experience – so you better have your brand and information ducks in a row. These expectations are not only limited to your customers by any means. Your employees (and partners) are also expecting to be empowered with engagement tools across their internal and external communications and interactions with customers, partners and other employees. We had a great conversation with Ted Schadler from Forrester Research entitled: "Mobile is the New Face of Engagement" that is now available On-Demand. Take a look at all the webcasts available to watch from our Social Business Thought Leader Series. Social capabilities have become so pervasive and changed customers’ expectations for their online experiences. The days of one-direction communication with customers are at an end. Today’s customers expect to engage in a dialogue with your brand and the community surrounding it in an interactive and social way. You have at a very short window of opportunity to engage a customer before they go to another site in their pursuit of information, product, or services. In fact, customers who engage with brands via social media tend to spend more that customers who don’t, between 20% and 40% more.  And your customers are also increasingly influenced by their social networks too – 40% of consumers say they factor in Facebook recommendations when making purchasing decisions.  This means a few different things for today’s businesses. Incorporating forms of social interaction such as commenting or reviews as well as tightly integrating your online experience with your customers’ social networking experiences into the online customer experience are crucial for maintaining the eyeballs on your desired pages. --- Notes/Sources: 93% - Cone Finds that Americans Expect Companies to Have a Presence in Social Media - http://www.coneinc.com/content1182 40% of consumers factor in Facebook recommendations when making decisions about purchasing (Increasing Campaign Effectiveness with Social Media, Syncapse, March 2011) 20%-40% - Customers who engage with a company via social media spend this percentage more with that company than other customers (Source: Bain & Company Report – Putting Social Media to Work)

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  • Nothing drawing on screen OpenGL with GLSL

    - by codemonkey
    I hate to be asking this kind of question here, but I am at a complete loss as to what is going wrong, so please bear with me. I am trying to render a single cube (voxel) in the center of the screen, through OpenGL with GLSL on Mac I begin by setting up everything using glut glutInit(&argc, argv); glutInitDisplayMode(GLUT_RGBA|GLUT_ALPHA|GLUT_DOUBLE|GLUT_DEPTH); glutInitWindowSize(DEFAULT_WINDOW_WIDTH, DEFAULT_WINDOW_HEIGHT); glutCreateWindow("Cubez-OSX"); glutReshapeFunc(reshape); glutDisplayFunc(render); glutIdleFunc(idle); _electricSheepEngine=new ElectricSheepEngine(DEFAULT_WINDOW_WIDTH, DEFAULT_WINDOW_HEIGHT); _electricSheepEngine->initWorld(); glutMainLoop(); Then inside the engine init camera & projection matrices: cameraPosition=glm::vec3(2,2,2); cameraTarget=glm::vec3(0,0,0); cameraUp=glm::vec3(0,0,1); glm::vec3 cameraDirection=glm::normalize(cameraPosition-cameraTarget); cameraRight=glm::cross(cameraDirection, cameraUp); cameraRight.z=0; view=glm::lookAt(cameraPosition, cameraTarget, cameraUp); lensAngle=45.0f; aspectRatio=1.0*(windowWidth/windowHeight); nearClippingPlane=0.1f; farClippingPlane=100.0f; projection=glm::perspective(lensAngle, aspectRatio, nearClippingPlane, farClippingPlane); then init shaders and check compilation and bound attributes & uniforms to be correctly bound (my previous question) These are my two shaders, vertex: #version 120 attribute vec3 position; attribute vec3 inColor; uniform mat4 mvp; varying vec3 fragColor; void main(void){ fragColor = inColor; gl_Position = mvp * vec4(position, 1.0); } and fragment: #version 120 varying vec3 fragColor; void main(void) { gl_FragColor = vec4(fragColor,1.0); } init the cube: setPosition(glm::vec3(0,0,0)); struct voxelData data[]={ //front face {{-1.0, -1.0, 1.0}, {0.0, 0.0, 1.0}}, {{ 1.0, -1.0, 1.0}, {0.0, 1.0, 1.0}}, {{ 1.0, 1.0, 1.0}, {0.0, 0.0, 1.0}}, {{-1.0, 1.0, 1.0}, {0.0, 1.0, 1.0}}, //back face {{-1.0, -1.0, -1.0}, {0.0, 0.0, 1.0}}, {{ 1.0, -1.0, -1.0}, {0.0, 1.0, 1.0}}, {{ 1.0, 1.0, -1.0}, {0.0, 0.0, 1.0}}, {{-1.0, 1.0, -1.0}, {0.0, 1.0, 1.0}} }; glGenBuffers(1, &modelVerticesBufferObject); glBindBuffer(GL_ARRAY_BUFFER, modelVerticesBufferObject); glBufferData(GL_ARRAY_BUFFER, sizeof(data), data, GL_STATIC_DRAW); glBindBuffer(GL_ARRAY_BUFFER, 0); const GLubyte indices[] = { // Front 0, 1, 2, 2, 3, 0, // Back 4, 6, 5, 4, 7, 6, // Left 2, 7, 3, 7, 6, 2, // Right 0, 4, 1, 4, 1, 5, // Top 6, 2, 1, 1, 6, 5, // Bottom 0, 3, 7, 0, 7, 4 }; glGenBuffers(1, &modelFacesBufferObject); glBindBuffer(GL_ELEMENT_ARRAY_BUFFER, modelFacesBufferObject); glBufferData(GL_ELEMENT_ARRAY_BUFFER, sizeof(indices), indices, GL_STATIC_DRAW); glBindBuffer(GL_ELEMENT_ARRAY_BUFFER, 0); and then the render call: glClearColor(0.52, 0.8, 0.97, 1.0); glClear(GL_COLOR_BUFFER_BIT | GL_DEPTH_BUFFER_BIT); glEnable(GL_DEPTH_TEST); //use the shader glUseProgram(shaderProgram); //enable attributes in program glEnableVertexAttribArray(shaderAttribute_position); glEnableVertexAttribArray(shaderAttribute_color); //model matrix using model position vector glm::mat4 mvp=projection*view*voxel->getModelMatrix(); glUniformMatrix4fv(shaderAttribute_mvp, 1, GL_FALSE, glm::value_ptr(mvp)); glBindBuffer(GL_ARRAY_BUFFER, voxel->modelVerticesBufferObject); glVertexAttribPointer(shaderAttribute_position, // attribute 3, // number of elements per vertex, here (x,y) GL_FLOAT, // the type of each element GL_FALSE, // take our values as-is sizeof(struct voxelData), // coord every (sizeof) elements 0 // offset of first element ); glBindBuffer(GL_ARRAY_BUFFER, voxel->modelVerticesBufferObject); glVertexAttribPointer(shaderAttribute_color, // attribute 3, // number of colour elements per vertex, here (x,y) GL_FLOAT, // the type of each element GL_FALSE, // take our values as-is sizeof(struct voxelData), // coord every (sizeof) elements (GLvoid *)(offsetof(struct voxelData, color3D)) // offset of colour data ); //draw the model by going through its elements array glBindBuffer(GL_ELEMENT_ARRAY_BUFFER, voxel->modelFacesBufferObject); int bufferSize; glGetBufferParameteriv(GL_ELEMENT_ARRAY_BUFFER, GL_BUFFER_SIZE, &bufferSize); glDrawElements(GL_TRIANGLES, bufferSize/sizeof(GLushort), GL_UNSIGNED_SHORT, 0); //close up the attribute in program, no more need glDisableVertexAttribArray(shaderAttribute_position); glDisableVertexAttribArray(shaderAttribute_color); but on screen all I get is the clear color :$ I generate my model matrix using: modelMatrix=glm::translate(glm::mat4(1.0), position); which in debug turns out to be for the position of (0,0,0): |1, 0, 0, 0| |0, 1, 0, 0| |0, 0, 1, 0| |0, 0, 0, 1| Sorry for such a question, I know it is annoying to look at someone's code, but I promise I have tried to debug around and figure it out as much as I can, and can't come to a solution Help a noob please? EDIT: Full source here, if anyone wants

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  • Using Windows Previous Versions to access ZFS Snapshots (July 14, 2009)

    - by user12612012
    The Previous Versions tab on the Windows desktop provides a straightforward, intuitive way for users to view or recover files from ZFS snapshots.  ZFS snapshots are read-only, point-in-time instances of a ZFS dataset, based on the same copy-on-write transactional model used throughout ZFS.  ZFS snapshots can be used to recover deleted files or previous versions of files and they are space efficient because unchanged data is shared between the file system and its snapshots.  Snapshots are available locally via the .zfs/snapshot directory and remotely via Previous Versions on the Windows desktop. Shadow Copies for Shared Folders was introduced with Windows Server 2003 but subsequently renamed to Previous Versions with the release of Windows Vista and Windows Server 2008.  Windows shadow copies, or snapshots, are based on the Volume Snapshot Service (VSS) and, as the [Shared Folders part of the] name implies, are accessible to clients via SMB shares, which is good news when using the Solaris CIFS Service.  And the nice thing is that no additional configuration is required - it "just works". On Windows clients, snapshots are accessible via the Previous Versions tab in Windows Explorer using the Shadow Copy client, which is available by default on Windows XP SP2 and later.  For Windows 2000 and pre-SP2 Windows XP, the client software is available for download from Microsoft: Shadow Copies for Shared Folders Client. Assuming that we already have a shared ZFS dataset, we can create ZFS snapshots and view them from a Windows client. zfs snapshot tank/home/administrator@snap101zfs snapshot tank/home/administrator@snap102 To view the snapshots on Windows, map the dataset on the client then right click on a folder or file and select Previous Versions.  Note that Windows will only display previous versions of objects that differ from the originals.  So you may have to modify files after creating a snapshot in order to see previous versions of those files. The screenshot above shows various snapshots in the Previous Versions window, created at different times.  On the left panel, the .zfs folder is visible, illustrating that this is a ZFS share.  The .zfs setting can be toggled as desired, it makes no difference when using previous versions.  To make the .zfs folder visible: zfs set snapdir=visible tank/home/administrator To hide the .zfs folder: zfs set snapdir=hidden tank/home/administrator The following screenshot shows the Previous Versions panel when a file has been selected.  In this case the user is prompted to view, copy or restore the file from one of the available snapshots. As can be seen from the screenshots above, the Previous Versions window doesn't display snapshot names: snapshots are listed by snapshot creation time, sorted in time order from most recent to oldest.  There's nothing we can do about this, it's the way that the interface works.  Perhaps one point of note, to avoid confusion, is that the ZFS snapshot creation time isnot the same as the root directory creation timestamp. In ZFS, all object attributes in the original dataset are preserved when a snapshot is taken, including the creation time of the root directory.  Thus the root directory creation timestamp is the time that the directory was created in the original dataset. # ls -d% all /home/administrator         timestamp: atime         Mar 19 15:40:23 2009         timestamp: ctime         Mar 19 15:40:58 2009         timestamp: mtime         Mar 19 15:40:58 2009         timestamp: crtime         Mar 19 15:18:34 2009 # ls -d% all /home/administrator/.zfs/snapshot/snap101         timestamp: atime         Mar 19 15:40:23 2009         timestamp: ctime         Mar 19 15:40:58 2009         timestamp: mtime         Mar 19 15:40:58 2009         timestamp: crtime         Mar 19 15:18:34 2009 The snapshot creation time can be obtained using the zfs command as shown below. # zfs get all tank/home/administrator@snap101NAME                             PROPERTY  VALUEtank/home/administrator@snap101  type      snapshottank/home/administrator@snap101  creation  Mon Mar 23 18:21 2009 In this example, the dataset was created on March 19th and the snapshot was created on March 23rd. In conclusion, Shadow Copies for Shared Folders provides a straightforward way for users to view or recover files from ZFS snapshots.  The Windows desktop provides an easy to use, intuitive GUI and no configuration is required to use or access previous versions of files or folders. REFERENCES FOR MORE INFORMATION ZFS ZFS Learning Center Introduction to Shadow Copies of Shared Folders Shadow Copies for Shared Folders Client

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  • RightNow CX @ OpenWorld: What to Experience

    - by Tony Berk
    We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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  • Thought Oracle Usability Advisory Board Was Stuffy? Wrong. Justification for Attending OUAB: ROI

    - by ultan o'broin
    Looking for reasons tell your boss why your organization needs to join the Oracle Usability Advisory Board or why you need approval to attend one of its meetings (see the requirements)? Try phrases such as "Continued Return on Investment (ROI)", "Increased Productivity" or "Happy Workers". With OUAB your participation is about realizing and sustaining ROI across the entire applications life-cycle from input to designs to implementation choices and integration, usage and performance and on measuring and improving the onboarding and support experience. If you think this is a boring meeting of middle-aged people sitting around moaning about customizing desktop forms and why the BlackBerry is here to stay, think again! How about this for a rich agenda, all designed to engage the audience in a thought-provoking and feedback-illiciting day of swirling interactions, contextual usage, global delivery, mobility, consumerizationm, gamification and tailoring your implementation to reflect real users doing real work in real environments.  Foldable, rollable ereader devices provide a newspaper-like UK for electronic news. Or a way to wrap silicon chips, perhaps. Explored at the OUAB Europe Meeting (photograph from Terrace Restaurant in TVP. Nom.) At the 7 December 2012 OUAB Europe meeting in Oracle Thames Valley Park, UK, Oracle partners and customers stepped up to the mic and PPT decks with a range of facts and examples to astound any UX conference C-level sceptic. Over the course of the day we covered much ground, but it was all related in a contextual, flexibile, simplication, engagement way aout delivering results for business: that means solving problems. This means being about the user and their tasks and how to make design and technology transforms work into a productive activity that users and bean counters will be excited by. The sessions really gelled for me: 1. Mobile design patterns and the powerful propositions for customers and partners offered by using the design guidance with Oracle ADF Mobile. Customers' and partners' developers existing ADF developers are now productive, efficient ADF Mobile developers applying proven UX guidance using ADF Mobile components and other Oracle Fusion Middleware in the development toolkit. You can find the Mobile UX Design Patterns and Guidance on Building Mobile Apps on OTN. 2. Oracle Voice and Apps. How this medium offers so much potentual in the enterprise and offers a window in Fusion Apps cloud webservices, Oracle RightNow NLP and Nuance technology. Exciting stuff, demoed live on a mobile phone. Stay tuned for more features and modalities and how you can tailor your own apps experience.  3. Oracle RightNow Natural Language Processing (NLP) Virtual Assistant technology (Ella): how contextual intervention and learning from users sessions delivers a great personalized UX for users interacting with Ella, a fifth generation VA to solve problems and seek knowledge. 4. BYOD Keynote: A balanced keynote address contrasting Fujitsu's explaining of the conceprt, challenges, and trends and setting the expectation that BYOD must be embraced in a flexible way,  with the resolute, crafted high security enterprise requirements that nuancing the BYOD concept and proposals with the realities of their world of water tight information and device sharing policies. Fascinating stuff, as well providing anecdotes to make us thing about out own DYOD Deployments. One size does not fit all. 5. Icon Cultural Surveys Results and Insights Arising: Ever wondered about the cultural appropriateness of icons used in software UIs and how these icons assessed for global use? Or considered that social media "Like" icons might be  unacceptable hand gestures in culture or enterprise? Or do the old world icons like Save floppy disk icons still find acceptable? Well the survey results told you. Challenges must be tested, over time, and context of use is critical now, including external factors such as the internet and social media adoption. Indeed the fears about global rejection of the face and hand icons was not borne out, and some of the more anachronistic icons (checkbooks, microphones, real-to-real tape decks, 3.5" floppies for "save") have become accepted metaphors for current actions. More importantly the findings brought into focus the reason for OUAB - engage with and illicit feedback though working groups before we build anything. 6. EReaders and Oracle iBook: What is the uptake and trends of ereaders? And how about a demo of an iBook with enterprise apps content?  Well received by the audience, the session included a live running poll of ereader usage. 7. Gamification Design Jam: Fun, hands on event for teams of Oracle staff, partners and customers, actually building gamified flows, a practice that can be applied right away by customers and partners.  8. UX Direct: A new offering of usability best practices, coming to an external website for you in 2013. FInd a real user, observe their tasks, design and approve, build and measure. Simple stuff to improve apps implications no end. 9. FUSE (an internal term only, basically Fusion Simplified Experience): demo of the new Face of Fusion Applications: inherently mobile, simple to use, social, personalizable and FAST, three great demos from the HCM, CRM and ICT world on how these UX designs can be used in different ways. So, a powerful breadth and depth of UX solutions and opporunities for customers and partners to engage with and explore how they can make their users happy and benefit their business reaping continued ROI from those apps investments. Find out more about the OUAB and how to get involved here ... 

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  • A Visual Studio Release Grows in Brooklyn

    - by andrewbrust
    Yesterday, Microsoft held its flagship launch event for Office 2010 in Manhattan.  Today, the Redmond software company is holding a local launch event for Visual Studio (VS) 2010, in Brooklyn.  How come information workers get the 212 treatment and developers are relegated to 718? Well, here’s the thing: the Brooklyn Marriott is actually a great place for an event, but you need some intimate knowledge of New York City to know that.  NBC’s Studio 8H, where the Office launch was held yesterday (and from where SNL is broadcast) is a pretty small venue, but you’d need some inside knowledge to recognize that.  Likewise, while Office 2010 is a product whose value is apparent.  Appreciating VS 2010’s value takes a bit more savvy.  Setting aside its year-based designation, this release of VS, counting the old Visual Basic releases, is the 10th version of the product.  How can a developer audience get excited about an integrated development environment when it reaches double-digit version numbers?  Well, it can be tough.  Luckily, Microsoft sent Jay Schmelzer, a Group Program Manager from the Visual Studio team in Redmond, to come tell the Brooklyn audience why they should be excited. Turns out there’s a lot of reasons.  Support fro SharePoint development is a big one.  In previous versions of VS, that support has been anemic, at best.  Shortage of SharePoint developers is a huge issue in the industry, and this should help.  There’s also built in support for Windows Azure (Microsoft’s cloud platform) and, through a download, support for the forthcoming Windows Phone 7 platform.  ASP.NET MVC, a “close-to-the-metal” Web development option that does away with the Web Forms abstraction layer, has a first-class presence in VS.  So too does jQuery, the Open Source environment that makes JavaScript development a breeze.  The jQuery support is so good that Microsoft now contributes to that Open Source project and offers IntelliSense support for it in the code editor. Speaking of the VS code editor, it now supports multi-monitor setups, zoom-in, and block selection.  If you’re not a developer, this may sound confusing and minute.  I’ll just say that for people who are developers these are little things that really contribute to productivity, and that translates into lower development costs. The really cool demo, though, was around Visual Studio 2010’s new debugging features.  This stuff is hard to showcase, but I believe it’s truly breakthrough technology: imagine being able to step backwards in time to see what might have caused a bug.  Cool?  Now imagine being able to do that, even if you weren’t the tester and weren’t present while the testing was being done.  Then imagine being able to see a video screen capture of what the tester was doing with your app when the bug occurred.  VS 2010 allows all that.  This could be the demise of the IWOMM (“it works on my machine”) syndrome. After the keynote, I asked Schmelzer if any of Microsoft’s competitors have debugging tools that come close to VS 2010’s.  His answer was an earnest “we don’t think so.”  If that’s true, that’s a big deal, and a huge advantage for developer teams who adopt it.  It will make software development much cheaper and more efficient.  Kind of like holding a launch event at the Brooklyn Marriott instead of 30 Rock in Manhattan! VS 2010 (version 10) and Office 2010 (version 14) aren’t the only new product versions Microsoft is releasing right now.  There’s also SQL Server 2008 R2 (version 10.5), Exchange 2010 (version 8, I believe), SharePoint 2010 (version 4) and, of course, Windows 7.  With so many new versions at such levels of maturity, I think it’s fair to say Microsoft has reached middle-age.  How does a company stave off a potential mid-life crisis, especially when with young Turks like Google coming along and competing so fiercely?  Hard to say.  But if focusing on core value, including value that’s hard to play into a sexy demo, is part oft the answer, then Microsoft’s doing OK.  And if some new tricks, like Windows Phone 7, can gain some traction, that might round things out nicely. Are the legacy products old tricks, or are they revised classics?  I honestly don’t know, because it’s the market’s prerogative to pass that judgement.  I can say this though: based on today’s show, I think Microsoft’s been doing its homework.

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