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• BizTalk Server Monitoring &ndash; SharePoint Web Part

  - by SURESH GIRIRAJAN

  I have been worked with customers using BizTalk as shared infrastructure in the enterprise, where we have two or more BizTalk apps running on it for different Business groups. Also these customers are not using BizTalk ESB portal even though they are using BizTalk ESB exception framework. So main issue with all these Business groups are they don’t have visibility into the BizTalk apps running in prod, even though they are using SCOM and other monitoring stuff in place. So I am trying to address few issues I am going to list below and how I try to mitigate them, first one on the list is how to get visibility into prod, how to provision those access to the BizTalk resources with minimal activity and how can we take advantage of the resources we have today. So I was working on creating REST data services for BizTalk RFID a year ago and available on codeplex. I thought to extend that idea to take advantage of BizTalk Data Services available in codeplex. I extended the BizTalk data services I will upload the updated service soon. So let me start thru how my solution works, so first step I am using the BizTalk data service (REST service) which expose most of the BizTalk artifacts as resources such as Applications, Orchestrations, Send ports, Receive ports, Host instances and In process instances etc. BizTalk Server Monitoring – SharePoint Web Part I am hosting the BizTalk data service in IIS with application pool configured to run under BizTalk administrator credentials. So with this setup I am making the service to make accessible anonymous. Next step of this solution I have created a SharePoint Visual web part which consumes the BizTalk data service and display all the BizTalk Application and Platform settings in read only mode. Even though BizTalk data services offers to browse resources as well perform actions like starting, stopping Orchestrations, Send ports, Receive locations, Host instances etc. Host Instances BizTalk Applications BizTalk Running / Suspended Instances So having this BizTalk Monitoring SharePoint web part, will be added to the SharePoint. This eliminates the need for granting access to the BizTalk users explicitly, so when you have BizTalk contractor or BizTalk application user need to have access to the BizTalk environment all the need is have access to the SharePoint website. You can configure the web part point to different end point based on your environment. I am making this as read only as part of this to make easier for the users and in terms of provisioning. This removes the dependency of BizTalk admin at least for viewing the BizTalk application status and errors etc. If we need to make any changes to the BizTalk application then its application owner responsibility to co-ordinate with BizTalk admins. There are options like BizTalk ESB portal, BizTalk 360 etc… but this one of the approach to reduce number of steps required to give access to BizTalk application users and also to maximize the resource we have in enterprise today. Also you can expose this data service thru Azure Service Bus and access from other apps like mobile devices or create a web site hosted in Azure etc. One last thing I have tested only with BizTalk Server 2010 on x64 VM only, but it should work on other version. I will try to upload the code shortly with instructions how to setup etc.… I welcome thoughts and suggestions… Hope this helps….

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• Google, typography, and cognitive fluency for persuasion

  - by Roger Hart

  Cognitive fluency is - roughly - how easy it is to think about something. Mere Exposure (or familiarity) effects are basically about reacting more favourably to things you see a lot. Which is part of why marketers in generic spaces like insipid mass-market lager will spend quite so much money on getting their logo daubed about the place; or that guy at the bus stop starts to look like a dating prospect after a month or two. Recent thinking suggests that exposure effects likely spin off cognitive fluency. We react favourably to things that are easier to think about. I had to give tech support to an older relative recently, and suggested they Google the problem. They were confused. They could not, apparently, Google the problem, because part of it was that their Google toolbar had mysteriously vanished. Once I'd finished trying not to laugh, I started thinking about typography. This is going somewhere, I promise. Google is a ubiquitous brand. Heck, it's a verb, and their recent, jaw-droppingly well constructed Paris advert is more or less about that ubiquity. It trades on Google's integration into any information-seeking behaviour. But, as my tech support encounter suggests, people settle into comfortable patterns of thinking about things. They build schemas, and altering them can take work. Maybe the ubiquity even works to cement that. Alongside their online effort, Google is running billboard campaigns to advertise Chrome, a free product in a crowded space. They are running these ads in some kind of kooky Calibri / Comic Sans hybrid. Now, at first it seems odd that one of the world's more ubiquitous brands needs to run a big print campaign in public places - surely they have all the fluency they need? Well, not so much. Chrome, after all, is not the same as their core product, so there's some basic awareness work to do, and maybe a whole new batch of exposure effect to try and grab. But why the typeface? It's heavily foregrounded, and the ads are extremely textual. Plus, don't we all know that jovial, off-beat fonts look unprofessional, or something? There's a whole bunch of people who want (often rightly) to ban Comic Sans I wonder, though. Are Google trying to subtly disrupt cognitive fluency? There's an interesting paper (pdf) about - among other things - the effects of typography on they way people answer survey questions. Participants given the slightly harder to read question gave more abstract answers. The paper references other work suggesting that generally speaking, less-fluent question framing elicits more considered answers. The Chrome ad typeface is less fluent for print. Reactions may therefore be more considered, abstract, and disruptive. Is that, in fact, what Google need? They have brand ubiquity, but they want here to change accustomed behaviour, to get people to think about changing their browser. Is this actually a very elegant piece of persuasive information design? If you think about their "what is a browser?" vox pop research video, there's certainly a perceptual barrier they're going to have to tackle somehow.

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• What Banks Can Learn From An English Teacher’s Advice

  - by Gaurav H

  The earliest definitions I learnt at school pertained to nouns and verbs. Nouns, my teacher said, indicated names of people, things and places. Verbs, the stern lady said, are “action words”. They indicated motion.  The idea for this blog filtered in when I applied these definitions to the entity I most often deal with for my personal financial needs, and think about or relate to from a professional standpoint: ‘a bank’. Noun? It certainly is. At least that’s how I’d had it figured in my head. It used to be a place I visited to get my financial business done. It is the name of an entity I have a business relationship with. But, taking a closer look at how ‘the bank’ has evolved recently makes me wonder. Is it not after all acquiring some shades of a verb? For one, it’s in motion if I consider my mobile device with its financial apps. For another, it’s in ‘quasi-action’ if I consider a highly interactive virtual bank. The point I’m driving at is not semantic. But the words we use and the way we use them are revealing, and can offer tremendous insights into our existing mindsets. I think the same applies to businesses. Banks that first began examining and deconstructing their cherished ‘definitions’ or business models (nouns) were the earliest to adapt, change, and reinvent (verbs). They were able to waltz past disintermediation threats. Though rooted in a ‘brick and mortar’ heritage, their thinking and infrastructure were flexible enough for the digital era. While their physical premises imposed restrictions—opening hours, transaction hours, appointments, waiting time, overcrowding, processing time, clearing time, etc,—their thinking did not. They innovated. Across traditional and new-era channels, they easily slipped in customer services of a differentiated kind: spot loans, deposits with idle account balances, convenient mortgages with multiple liens or collateral, and instant payment options.I believe the most successful banks are those that fit into the rhythm of their customers’ lives rather than forcing their customers to fit into theirs. It was true for banks that existed before the Internet era; it’s true for banks now. I look no further than UBANK, JIBUN and HBOS Germany to make my point. They are resounding successes because they are not trapped in their own definitions of ‘a bank’. They walk with their customers, rather than waiting for their clients to walk-in for services.Back to my English teacher. She once advised me to use more verbs in my composition. Readers relate better to “action” she said. Banks too can profit from her advice. To succeed, they need to interact more. And remain flexible enough to interact with their customers. Sonny Singh is Senior Vice President  and General Manager of the Oracle Financial Services Global Business Unit. He can be reached at sonny.singh AT oracle.com or on twitter @sonnyhsingh

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• Building vs. Buying a Master Data Management Solution

  - by david.butler(at)oracle.com

  Many organizations prefer to build their own MDM solutions. The argument is that they know their data quality issues and their data better than anyone. Plus a focused solution will cost less in the long run then a vendor supplied general purpose product. This is not unreasonable if you think of MDM as a point solution for a particular data quality problem. But this approach carries significant risk. We now know that organizations achieve significant competitive advantages when they deploy MDM as a strategic enterprise wide solution: with the most common best practice being to deploy a tactical MDM solution and grow it into a full information architecture. A build your own approach most certainly will not scale to a larger architecture unless it is done correctly with the larger solution in mind. It is possible to build a home grown point MDM solution in such a way that it will dovetail into broader MDM architectures. A very good place to start is to use the same basic technologies that Oracle uses to build its own MDM solutions. Start with the Oracle 11g database to create a flexible, extensible and open data model to hold the master data and all needed attributes. The Oracle database is the most flexible, highly available and scalable database system on the market. With its Real Application Clusters (RAC) it can even support the mixed OLTP and BI workloads that represent typical MDM data access profiles. Use Oracle Data Integration (ODI) for batch data movement between applications, MDM data stores, and the BI layer. Use Oracle Golden Gate for more real-time data movement. Use Oracle's SOA Suite for application integration with its: BPEL Process Manager to orchestrate MDM connections to business processes; Identity Management for managing users; WS Manager for managing web services; Business Intelligence Enterprise Edition for analytics; and JDeveloper for creating or extending the MDM management application. Oracle utilizes these technologies to build its MDM Hubs.  Customers who build their own MDM solution using these components will easily migrate to Oracle provided MDM solutions when the home grown solution runs out of gas. But, even with a full stack of open flexible MDM technologies, creating a robust MDM application can be a daunting task. For example, a basic MDM solution will need: a set of data access methods that support master data as a service as well as direct real time access as well as batch loads and extracts; a data migration service for initial loads and periodic updates; a metadata management capability for items such as business entity matrixed relationships and hierarchies; a source system management capability to fully cross-reference business objects and to satisfy seemingly conflicting data ownership requirements; a data quality function that can find and eliminate duplicate data while insuring correct data attribute survivorship; a set of data quality functions that can manage structured and unstructured data; a data quality interface to assist with preventing new errors from entering the system even when data entry is outside the MDM application itself; a continuing data cleansing function to keep the data up to date; an internal triggering mechanism to create and deploy change information to all connected systems; a comprehensive role based data security system to control and monitor data access, update rights, and maintain change history; a flexible business rules engine for managing master data processes such as privacy and data movement; a user interface to support casual users and data stewards; a business intelligence structure to support profiling, compliance, and business performance indicators; and an analytical foundation for directly analyzing master data. Oracle's pre-built MDM Hub solutions are full-featured 3-tier Internet applications designed to participate in the full Oracle technology stack or to run independently in other open IT SOA environments. Building MDM solutions from scratch can take years. Oracle's pre-built MDM solutions can bring quality data to the enterprise in a matter of months. But if you must build, at lease build with the world's best technology stack in a way that simplifies the eventual upgrade to Oracle MDM and to the full enterprise wide information architecture that it enables.

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• AutoFit in PowerPoint: Turn it OFF

  - by Daniel Moth

  Once a feature has shipped, it is very hard to eliminate it from the next release. If I was in charge of the PowerPoint product, I would not hesitate for a second to remove the dreadful AutoFit feature. Fortunately, AutoFit can be turned off on a slide-by-slide basis and, even better, globally: go to the PowerPoint "Options" and under "Proofing" find the "AutoCorrect Options…" button which brings up the dialog where you need to uncheck the last two checkboxes (see the screenshot to the right). AutoFit is the ability for the user to keep hitting the Enter key as they type more and more text into a slide and it magically still fits, by shrinking the space between the lines and then the text font size. It is the root of all slide evil. It encourages people to think of a slide as a Word document (which may be your goal, if you are presenting to execs in Microsoft, but that is a different story). AutoFit is the reason you fall asleep in presentations. AutoFit causes too much text to appear on a slide which by extension causes the following: When the slide appears, the text is so small so it is not readable by everyone in the audience. They dismiss the presenter as someone who does not care for them and then they stop paying attention. If the text is readable, but it is too much (hence the AutoFit feature kicked in when the slide was authored), the audience is busy reading the slide and not paying attention to the presenter. Humans can either listen well or read well at the same time, so when they are done reading they now feel that they missed whatever the speaker was saying. So they "switch off" for the rest of the slide until the next slide kicks in, which is the natural point for them to pick up paying attention again. Every slide ends up with different sized text. The less visual consistency between slides, the more your presentation feels unprofessional. You can do better than dismiss the (subconscious) negative effect a deck with inconsistent slides has on an audience. In contrast, the absence of AutoFit Leads to consistency among all slides in a deck with regards to amount of text and size of said text. Ensures the text is readable by everyone in the audience (presuming the PowerPoint template is designed for the room where the presentation is delivered). Encourages the presenter to create slides with the minimum necessary text to help the audience understand the basic structure, flow, and key points of the presentation. The "meat" of the presentation is delivered verbally by the presenter themselves, which is why they are in the room in the first place. Following on from the previous point, the audience can at a quick glance consume the text on the slide when it appears and then concentrate entirely on the presenter and what they have to say. You could argue that everything above has nothing to do with the AutoFit feature and all to do with the advice to keep slide content short. You would be right, but the on-by-default AutoFit feature is the one that stops most people from seeing and embracing that truth. In other words, the slides are the tool that aids the presenter in delivering their message, instead of the presenter being the tool that advances the slides which hold the message. To get there, embrace terse slides: the first step is to turn off this horrible feature (that was probably introduced due to the misuse of this tool within Microsoft). The next steps are described on my next post. Comments about this post welcome at the original blog.

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• Test and Report Add-on Compatibility in Firefox

  - by Asian Angel

  Now that the new version of Firefox is out you probably have a favorite extension or two that has not updated yet. You can get that extension working again, test it, and report back to Mozilla on how well it does with the Add-on Compatibility Reporter extension. Before For our example we chose a great extension that unfortunately has not been updated yet. As you can see here Firefox is refusing to let the extension install. After As soon as you install Add-on Compatibility Reporter you will be presented with an information page on how the extension works and what you can do with it. You should definitely take a moment to read this as it is very helpful. After trying our non-compatible extension again we were able to proceed with the install process. Notice at the bottom that “compatibility checking” has been overridden. Success! As soon as we restarted our browser it was easy to see the “non-compatible icon” in the “Add-ons Manager Window”…but the extension did install though (terrific!). Clicking on the extension’s entry will reveal a new button in the lower right corner. Using the “Compatibility Drop-Down Menu” you can report if the extension is working as well as before or if it is actually having problems. The extension that we used for our example had no problems whatsoever so good news there. Whichever option you choose you will be presented with a small “Report Window” with information about the extension, your browser’s version number, and your operating system. Click “Submit Report” to send it on its’ way. You will see a confirmation message letting you know that your report was successfully submitted. While the extension itself has not been altered in any form at least you have it working again and have helped verify whether it still works well or not. Notice the “notation” present now in place of the “Compatibility Button” that lets you know that you have already taken care of that particular extension. Looking great… Conclusion If you have a favorite extension that you miss using in the newest release of Firefox then this is definitely an extension to add to your browser. Not only will your extension start working again but you can let Mozilla know how well it is working and (hopefully) help get the extension updated. Links Download the Add-on Compatibility Reporter extension (Mozilla Add-ons) Similar Articles Productive Geek Tips Firefox 3.6 Release Candidate Available, Here’s How to Fix Your Incompatible ExtensionsUsing Windows 7 or Vista Compatibility ModeMysticgeek Blog: Generate A System Health Report In VistaCheck Extension Compatibility for Upcoming Firefox ReleasesMake Safari Stop Crashing Every 20 Seconds on Windows Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Make your Joomla & Drupal Sites Mobile with OSMOBI Integrate Twitter and Delicious and Make Life Easier Design Your Web Pages Using the Golden Ratio Worldwide Growth of the Internet How to Find Your Mac Address Use My TextTools to Edit and Organize Text

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• Ubuntu 12.10 broken, shutdown while updating

  - by UnknownDude

  I got the following problem: My PC shutdown while upgrading from 12.04 to 12.10. Everything seems to work but I can't install the missing updates. It always tells me to run apt-get install -f, but when I do so it just says: (It's in German, hope it doesn't matter) Paketlisten werden gelesen... Fertig Abhängigkeitsbaum wird aufgebaut Statusinformationen werden eingelesen... Fertig Abhängigkeiten werden korrigiert... Fertig Die folgenden Pakete wurden automatisch installiert und werden nicht mehr benötigt: espeak gcc-4.6-base:i386 gir1.2-notify-0.7 libcamel-1.2-29 libebook-1.2-12 libedataserver-1.2-15 libgconf2-4 libgnome-bluetooth8 libgnome-menu2 libgnomekbd7 libgomp1:i386 libgweather-3-0 libimobiledevice2 libindicate5 libkpathsea5 libpoppler19 libusbmuxd1 python-gmenu Verwenden Sie »apt-get autoremove«, um sie zu entfernen. Die folgenden zusätzlichen Pakete werden installiert: nvidia-current-updates xserver-xorg-core xserver-xorg-input-evdev xserver-xorg-input-mouse xserver-xorg-input-synaptics xserver-xorg-input-vmmouse xserver-xorg-input-wacom xserver-xorg-video-cirrus xserver-xorg-video-fbdev xserver-xorg-video-mga xserver-xorg-video-neomagic xserver-xorg-video-nouveau xserver-xorg-video-openchrome xserver-xorg-video-qxl xserver-xorg-video-savage xserver-xorg-video-sis xserver-xorg-video-sisusb xserver-xorg-video-tdfx xserver-xorg-video-vesa xserver-xorg-video-vmware Vorgeschlagene Pakete: xfonts-100dpi xfonts-75dpi gpointing-device-settings touchfreeze firmware-linux Die folgenden Pakete werden ENTFERNT: nvidia-current Die folgenden Pakete werden aktualisiert (Upgrade): nvidia-current-updates xserver-xorg-core xserver-xorg-input-evdev xserver-xorg-input-mouse xserver-xorg-input-synaptics xserver-xorg-input-vmmouse xserver-xorg-input-wacom xserver-xorg-video-cirrus xserver-xorg-video-fbdev xserver-xorg-video-mga xserver-xorg-video-neomagic xserver-xorg-video-nouveau xserver-xorg-video-openchrome xserver-xorg-video-qxl xserver-xorg-video-savage xserver-xorg-video-sis xserver-xorg-video-sisusb xserver-xorg-video-tdfx xserver-xorg-video-vesa xserver-xorg-video-vmware 20 aktualisiert, 0 neu installiert, 1 zu entfernen und 133 nicht aktualisiert. 8 nicht vollständig installiert oder entfernt. Es müssen noch 0 B von 70,6 MB an Archiven heruntergeladen werden. Nach dieser Operation werden 184 MB Plattenplatz freigegeben. Möchten Sie fortfahren [J/n]? j (Lese Datenbank ... 242727 Dateien und Verzeichnisse sind derzeit installiert.) Entfernen von nvidia-current ... Removing all DKMS Modules Error! There are no instances of module: nvidia-current 295.40 located in the DKMS tree. Done. Traceback (most recent call last): File "/usr/bin/quirks-handler", line 26, in <module> import Quirks.quirkapplier File "/usr/lib/python2.7/dist-packages/Quirks/quirkapplier.py", line 26, in <module> import XKit.xutils ImportError: No module named XKit.xutils dpkg: Fehler beim Bearbeiten von nvidia-current (--remove): Unterprozess installiertes pre-removal-Skript gab den Fehlerwert 1 zurück Trigger für bamfdaemon werden verarbeitet ... Rebuilding /usr/share/applications/bamf.index... Trigger für libc-bin werden verarbeitet ... ldconfig deferred processing now taking place Fehler traten auf beim Bearbeiten von: nvidia-current E: Sub-process /usr/bin/dpkg returned an error code (1) When I try to remove nvidia-current it tells me to run apt-get install -f. Do you guys have any idea? I don't want to reinstall my whole system, takes a lot of time to encrypt everything again and so on.

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• Offre d’emploi – Job Offer - Montreal

  - by guybarrette

  I’m currently helping a client plan its management systems re-architecture and they are looking to hire a full time .NET developer.  It’s a small 70 people company located in the Old Montreal, you’ll be the sole dev there and you’ll use the latest technologies in re writing their core systems. Here’s the job offer in French: Concepteur de logiciel et programmeur-analyste .NET chevronné (poste permanent à temps plein) Employeur : Traductions Serge Bélair inc. Ville : Montreal QC TRSB, cabinet de traduction en croissance rapide regroupant à l’interne une des équipes de professionnels les plus compétentes et les plus diversifiées du secteur de la traduction au Canada, désire combler le poste de : Le concepteur de logiciel et programmeur-analyste .Net sera responsable de la conception, du développement complet et de l’implantation d’une solution clés en main personnalisée pour répondre aux besoins de l’entreprise. Il réalisera la conception, la programmation, la documentation, les tests, le dépannage et la maintenance du nouveau système de gestion des opérations de l’entreprise utilisant des bases de données et offrant une grande souplesse pour la production de rapports. S’il est nécessaire de faire appel à des fournisseurs ou à des consultants pour la réalisation du projet, il sera responsable de trouver les ressources requises, devra assurer les communications avec ces ressources et voir à l’exécution du travail. Il sera également appelé à mettre à jour et à maintenir les applications actuellement utilisées dans l’entreprise jusqu’à ce que l’application développée puisse être utilisée. Les principales tâches du concepteur et programmeur-analyste chevronné recherché seront les suivantes : Concevoir et développer un nouveau système de gestion des opérations en fonction des besoins d’exploitation de l’entreprise Trouver les ressources externes et internes requises Assurer les communications et le suivi avec des fournisseurs externes (p. ex., programmeurs, analystes ou architectes) Assumer la responsabilité de la mise en place du nouveau système de gestion des opérations Résoudre les problèmes liés au nouveau système de gestion des opérations Assurer le soutien les soirs de semaine et la fin de semaine (au besoin), principalement avec des outils de travail à distance Maintenir la documentation du système de gestion des opérations à jour Exécuter d’autres tâches connexes Exigences Baccalauréat en informatique ou l’équivalent Au moins 5 années d’expérience pertinente 2 ans et plus d'expérience en programmation C# Excellente connaissance en programmation d’applications Web avec bases de données Excellente connaissance en méthodologie structurée de développement et des techniques de programmation itératives Habiletés à procéder à la récolte d’informations ainsi que la rédaction de documents d’analyse Spécialisations techniques Essentielle - Design et programmation orientée objet avec C#, ASP.NET, .NET Framework 3.5, AJAX Importante - Silverlight 3, WCF, LINQ, SQL Server, Team Foundation Server Atout - Entity Framework, MVC, jQuery, MySQL, QuickBooks, Suite d’outils Telerik Technologies utilisées C# 4.0, Visual Studio 2010, Team Foundation Server 2010, LINQ, ASP.NET, ASP.NET MVC, jQuery, WCF, Silverlight 4, SQL Server 2008, MySQL, QuickBooks, Suite d’outils Telerik Qualités recherchées Bilinguisme oral et écrit Sens élevé des responsabilités Autonomie Sens de l’initiative Volonté de dépassement Leadership et aptitudes à la prise de décisions Motivation élevée Minutie et souci du détail Bon sens de l’organisation Souplesse et bonne capacité d’adaptation au changement Une expérience antérieure du développement de logiciel avec flux de processus et modules de facturation, de l’établissement de ponts entre des bases de données de types différents (Quickbooks et SQL p. ex.) et des outils d’aide à la traduction serait un atout important. Excellentes conditions de travail : salaire et avantages sociaux très concurrentiels, milieu de travail stimulant dans un environnement agréable, dans le Vieux-Montréal. Faire parvenir votre CV et votre lettre de motivation à [email protected] TRSB 276, rue Saint-Jacques, bureau 900 Montréal (Québec) H2Y 1N3 L’usage du générique masculin a pour seul but d’alléger le texte et d’en faciliter la lecture. var addthis_pub="guybarrette";

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• Reconciling the Boy Scout Rule and Opportunistic Refactoring with code reviews

  - by t0x1n

  I am a great believer in the Boy Scout Rule: Always check a module in cleaner than when you checked it out." No matter who the original author was, what if we always made some effort, no matter how small, to improve the module. What would be the result? I think if we all followed that simple rule, we'd see the end of the relentless deterioration of our software systems. Instead, our systems would gradually get better and better as they evolved. We'd also see teams caring for the system as a whole, rather than just individuals caring for their own small little part. I am also a great believer in the related idea of Opportunistic Refactoring: Although there are places for some scheduled refactoring efforts, I prefer to encourage refactoring as an opportunistic activity, done whenever and wherever code needs to cleaned up - by whoever. What this means is that at any time someone sees some code that isn't as clear as it should be, they should take the opportunity to fix it right there and then - or at least within a few minutes Particularly note the following excerpt from the refactoring article: I'm wary of any development practices that cause friction for opportunistic refactoring ... My sense is that most teams don't do enough refactoring, so it's important to pay attention to anything that is discouraging people from doing it. To help flush this out be aware of any time you feel discouraged from doing a small refactoring, one that you're sure will only take a minute or two. Any such barrier is a smell that should prompt a conversation. So make a note of the discouragement and bring it up with the team. At the very least it should be discussed during your next retrospective. Where I work, there is one development practice that causes heavy friction - Code Review (CR). Whenever I change anything that's not in the scope of my "assignment" I'm being rebuked by my reviewers that I'm making the change harder to review. This is especially true when refactoring is involved, since it makes "line by line" diff comparison difficult. This approach is the standard here, which means opportunistic refactoring is seldom done, and only "planned" refactoring (which is usually too little, too late) takes place, if at all. I claim that the benefits are worth it, and that 3 reviewers will work a little harder (to actually understand the code before and after, rather than look at the narrow scope of which lines changed - the review itself would be better due to that alone) so that the next 100 developers reading and maintaining the code will benefit. When I present this argument my reviewers, they say they have no problem with my refactoring, as long as it's not in the same CR. However I claim this is a myth: (1) Most of the times you only realize what and how you want to refactor when you're in the midst of your assignment. As Martin Fowler puts it: As you add the functionality, you realize that some code you're adding contains some duplication with some existing code, so you need to refactor the existing code to clean things up... You may get something working, but realize that it would be better if the interaction with existing classes was changed. Take that opportunity to do that before you consider yourself done. (2) Nobody is going to look favorably at you releasing "refactoring" CRs you were not supposed to do. A CR has a certain overhead and your manager doesn't want you to "waste your time" on refactoring. When it's bundled with the change you're supposed to do, this issue is minimized. The issue is exacerbated by Resharper, as each new file I add to the change (and I can't know in advance exactly which files would end up changed) is usually littered with errors and suggestions - most of which are spot on and totally deserve fixing. The end result is that I see horrible code, and I just leave it there. Ironically, I feel that fixing such code not only will not improve my standings, but actually lower them and paint me as the "unfocused" guy who wastes time fixing things nobody cares about instead of doing his job. I feel bad about it because I truly despise bad code and can't stand watching it, let alone call it from my methods! Any thoughts on how I can remedy this situation ?

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• Adventures in MVVM &ndash; ViewModel Location and Creation

  - by Brian Genisio's House Of Bilz

  More Adventures in MVVM In this post, I am going to explore how I prefer to attach ViewModels to my Views.  I have published the code to my ViewModelSupport project on CodePlex in case you'd like to see how it works along with some examples.  Some History My approach to View-First ViewModel creation has evolved over time.  I have constructed ViewModels in code-behind.  I have instantiated ViewModels in the resources sectoin of the view. I have used Prism to resolve ViewModels via Dependency Injection. I have created attached properties that use Dependency Injection containers underneath.  Of all these approaches, I continue to find issues either in composability, blendability or maintainability.  Laurent Bugnion came up with a pretty good approach in MVVM Light Toolkit with his ViewModelLocator, but as John Papa points out, it has maintenance issues.  John paired up with Glen Block to make the ViewModelLocator more generic by using MEF to compose ViewModels.  It is a great approach, but I don’t like baking in specific resolution technologies into the ViewModelSupport project. I bring these people up, not to name drop, but to give them credit for the place I finally landed in my journey to resolve ViewModels.  I have come up with my own version of the ViewModelLocator that is both generic and container agnostic.  The solution is blendable, configurable and simple to use.  Use any resolution mechanism you want: MEF, Unity, Ninject, Activator.Create, Lookup Tables, new, whatever. How to use the locator 1. Create a class to contain your resolution configuration: public class YourViewModelResolver: IViewModelResolver { private YourFavoriteContainer container = new YourFavoriteContainer(); public YourViewModelResolver() { // Configure your container } public object Resolve(string viewModelName) { return container.Resolve(viewModelName); } } Examples of doing this are on CodePlex for MEF, Unity and Activator.CreateInstance. 2. Create your ViewModelLocator with your custom resolver in App.xaml: <VMS:ViewModelLocator x:Key="ViewModelLocator"> <VMS:ViewModelLocator.Resolver> <local:YourViewModelResolver /> </VMS:ViewModelLocator.Resolver> </VMS:ViewModelLocator> 3. Hook up your data context whenever you want a ViewModel (WPF): <Border DataContext="{Binding YourViewModelName, Source={StaticResource ViewModelLocator}}"> This example uses dynamic properties on the ViewModelLocator and passes the name to your resolver to figure out how to compose it. 4. What about Silverlight? Good question.  You can't bind to dynamic properties in Silverlight 4 (crossing my fingers for Silverlight 5), but you CAN use string indexing: <Border DataContext="{Binding [YourViewModelName], Source={StaticResource ViewModelLocator}}"> But, as John Papa points out in his article, there is a silly bug in Silverlight 4 (as of this writing) that will call into the indexer 6 times when it binds.  While this is little more than a nuisance when getting most properties, it can be much more of an issue when you are resolving ViewModels six times.  If this gets in your way, the solution (as pointed out by John), is to use an IndexConverter (instantiated in App.xaml and also included in the project): <Border DataContext="{Binding Source={StaticResource ViewModelLocator}, Converter={StaticResource IndexConverter}, ConverterParameter=YourViewModelName}"> It is a bit uglier than the WPF version (this method will also work in WPF if you prefer), but it is still not all that bad.  Conclusion This approach works really well (I suppose I am a bit biased).  It allows for composability from any mechanisim you choose.  It is blendable (consider serving up different objects in Design Mode if you wish... or different constructors… whatever makes sense to you).  It works in Cider.  It is configurable.  It is flexible.  It is the best way I have found to manage View-First ViewModel hookups.  Thanks to the guys mentioned in this article for getting me to something I love using.  Enjoy.

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• No database selected error in CodeIgniter running on MAMP stack

  - by Apophenia Overload

  First off, does anyone know of a good place to get help with CodeIgniter? The official community forums are somewhat disappointing in terms of getting many responses. I have ci installed on a regular MAMP stack, and I’m working on this tutorial. However, I have only gone through the Created section, and currently I am getting a No database selected error. Model: <?php class submit_model extends Model { function submitForm($school, $district) { $data = array( 'school' => $school, 'district' => $district ); $this->db->insert('your_stats', $data); } } View: <?php $this->load->helper('form'); ?> <?php echo form_open('main'); ?> <p> <?php echo form_input('school'); ?> </p> <p> <?php echo form_input('district'); ?> </p> <p> <?php echo form_submit('submit', 'Submit'); ?> </p> <?php echo form_close(); ?> Controller: <?php class Main extends controller { function index() { // Check if form is submitted if ($this->input->post('submit')) { $school = $this->input->xss_clean($this->input->post('school')); $district = $this->input->xss_clean($this->input->post('district')); $this->load->model('submit_model'); // Add the post $this->submit_model->submitForm($school, $district); } $this->load->view('main_view'); } } database.php $db['default']['hostname'] = "localhost:8889"; $db['default']['username'] = "root"; $db['default']['password'] = "root"; $db['default']['database'] = "stats_test"; $db['default']['dbdriver'] = "mysql"; $db['default']['dbprefix'] = ""; $db['default']['pconnect'] = TRUE; $db['default']['db_debug'] = TRUE; $db['default']['cache_on'] = FALSE; $db['default']['cachedir'] = ""; $db['default']['char_set'] = "utf8"; $db['default']['dbcollat'] = "utf8_general_ci"; config.php $config['base_url'] = "http://localhost:8888/ci/"; ... $config['index_page'] = "index.php"; ... $config['uri_protocol'] = "AUTO"; So, how come it’s giving me this error message? A Database Error Occurred Error Number: 1046 No database selected INSERT INTO `your_stats` (`school`, `district`) VALUES ('TJHSST', 'FairFax') Is there any way for me to test if CodeIgniter can actually detect the mySQL databases I've created with phpMyAdmin in my MAMP stack?

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• How to I do install DB2 ODBC?

  - by Justin

  I have been trying, with no success, to install a IBM DB2 ODBC driver so that my PHP server can connect to a database. I've tried installing the db2_connect and get all sorts of problems, I tried install I Access for Linux and the RPM did not install right nor did using alien breed any useful results. I've also tried the DB2 Runtime v8.1, no success. If I attempt to run the rpm it claims I need dependencies that I can't find in apt-get. Yum is also not very helpful as it appears I don't have any repositories installed or lists... Running the simple RPM gives me this result in terminal: # rpm -ivh iSeriesAccess-7.1.0-1.0.x86_64.rpm rpm: RPM should not be used directly install RPM packages, use Alien instead! rpm: However assuming you know what you are doing... error: Failed dependencies: /bin/ln is needed by iSeriesAccess-7.1.0-1.0.x86_64 /sbin/ldconfig is needed by iSeriesAccess-7.1.0-1.0.x86_64 /bin/rm is needed by iSeriesAccess-7.1.0-1.0.x86_64 /bin/sh is needed by iSeriesAccess-7.1.0-1.0.x86_64 libc.so.6()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libc.so.6(GLIBC_2.2.5)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libc.so.6(GLIBC_2.3)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libdl.so.2()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libdl.so.2(GLIBC_2.2.5)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libgcc_s.so.1()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libm.so.6()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libm.so.6(GLIBC_2.2.5)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libodbcinst.so.1()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libodbc.so.1()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libpthread.so.0()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libpthread.so.0(GLIBC_2.2.5)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libpthread.so.0(GLIBC_2.3.2)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 librt.so.1()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 librt.so.1(GLIBC_2.2.5)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libstdc++.so.6()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libstdc++.so.6(CXXABI_1.3)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libstdc++.so.6(GLIBCXX_3.4)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 Using alien and running the dkpg gives me thes headaque: $ alien iSeriesAccess-7.1.0-1.0.x86_64.rpm --scripts # dpkg -i iseriesaccess_7.1.0-2_amd64.deb (Reading database ... 127664 files and directories currently installed.) Preparing to replace iseriesaccess 7.1.0-2 (using iseriesaccess_7.1.0-2_amd64.deb) ... Unpacking replacement iseriesaccess ... post uninstall processing for iSeriesAccess 1.0...upgrade /var/lib/dpkg/info/iseriesaccess.postrm: line 8: [: upgrade: integer expression expected Setting up iseriesaccess (7.1.0-2) ... post install processing for iSeriesAccess 1.0...configure iSeries Access ODBC Driver has been deleted (if it existed at all) because its usage count became zero odbcinst: Driver installed. Usage count increased to 1. Target directory is /etc odbcinst: Driver installed. Usage count increased to 3. Target directory is /etc Processing triggers for libc-bin ... ldconfig deferred processing now taking place So it seems the files installed right, well my odbc driver shows up but db2cli.ini is no where to be found. So several questions. Is there a better alternative to connect php to db2, say an ubuntu package I can just install? Can someone direct me to the steps that makes my ubuntu server works well with the RPM so I can build my db2 instance? Also remember I'm connection to an I Series remotely. I'm not using the DB2 Express C thing, even if I did try it to get the db2 php functions to work. And I don't have zend but I think I have every other package on the ubuntu repositories. Help, thank you!

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• AutoFit in PowerPoint: Turn it OFF

  - by Daniel Moth

  Once a feature has shipped, it is very hard to eliminate it from the next release. If I was in charge of the PowerPoint product, I would not hesitate for a second to remove the dreadful AutoFit feature. Fortunately, AutoFit can be turned off on a slide-by-slide basis and, even better, globally: go to the PowerPoint "Options" and under "Proofing" find the "AutoCorrect Options…" button which brings up the dialog where you need to uncheck the last two checkboxes (see the screenshot to the right). AutoFit is the ability for the user to keep hitting the Enter key as they type more and more text into a slide and it magically still fits, by shrinking the space between the lines and then the text font size. It is the root of all slide evil. It encourages people to think of a slide as a Word document (which may be your goal, if you are presenting to execs in Microsoft, but that is a different story). AutoFit is the reason you fall asleep in presentations. AutoFit causes too much text to appear on a slide which by extension causes the following: When the slide appears, the text is so small so it is not readable by everyone in the audience. They dismiss the presenter as someone who does not care for them and then they stop paying attention. If the text is readable, but it is too much (hence the AutoFit feature kicked in when the slide was authored), the audience is busy reading the slide and not paying attention to the presenter. Humans can either listen well or read well at the same time, so when they are done reading they now feel that they missed whatever the speaker was saying. So they "switch off" for the rest of the slide until the next slide kicks in, which is the natural point for them to pick up paying attention again. Every slide ends up with different sized text. The less visual consistency between slides, the more your presentation feels unprofessional. You can do better than dismiss the (subconscious) negative effect a deck with inconsistent slides has on an audience. In contrast, the absence of AutoFit Leads to consistency among all slides in a deck with regards to amount of text and size of said text. Ensures the text is readable by everyone in the audience (presuming the PowerPoint template is designed for the room where the presentation is delivered). Encourages the presenter to create slides with the minimum necessary text to help the audience understand the basic structure, flow, and key points of the presentation. The "meat" of the presentation is delivered verbally by the presenter themselves, which is why they are in the room in the first place. Following on from the previous point, the audience can at a quick glance consume the text on the slide when it appears and then concentrate entirely on the presenter and what they have to say. You could argue that everything above has nothing to do with the AutoFit feature and all to do with the advice to keep slide content short. You would be right, but the on-by-default AutoFit feature is the one that stops most people from seeing and embracing that truth. In other words, the slides are the tool that aids the presenter in delivering their message, instead of the presenter being the tool that advances the slides which hold the message. To get there, embrace terse slides: the first step is to turn off this horrible feature (that was probably introduced due to the misuse of this tool within Microsoft). The next steps are described on my next post. Comments about this post welcome at the original blog.

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• Inside Red Gate - The Office

  - by Simon Cooper

  The vast majority of Red Gate is on the first and second floors (the second and third floors in US parlance) of an office building in Cambridge Business Park (here we are!). As you can see, the building is split into three sections; the two wings, and the section between them. As well as being organisationally separate, the four divisions are also split up in the office; each division has it's own floor and wing, so everyone in the division is working together in the same area (.NET and DBA on the left, SQL Tools and New Business on the right). The non-divisional parts of the business share wings with the smaller divisions, again keeping each group together. The canteen One of the downsides of divisionalisation is that communication between people in different decisions is greatly reduced. This is where the canteen (aka the SQL Servery) comes in. Occupying most of the central section on the first floor, the canteen provides free cooked lunch every day, and is where everyone in the company gathers for lunch. The idea is to encourage communication between the divisions; having lunch with people in a different division you wouldn't otherwise talk to helps people keep track of what's going on elsewhere in the company. (I'm still amazed at how the canteen staff provide a wide range of superbly cooked food for over 200 people out of a kitchen in which, if you were to swing a cat, it would get severe head injuries.). There's also table tennis and table football tables that anyone can use, provided you can grab them when they're free! Office layout Cubicles are practically unheard of in the UK, and no one, including the CEOs, has separate offices. The entire office is open-plan, as you can see in this youtube video from when we first moved in (although all the empty desks are now full!). Neil & Simon, instead of having dedicated offices, move between the different divisions every few months to keep up to date with what's going on around the company; sitting with a division gives you a much better overall impression of how the division's doing than written status reports from the division heads. There's also the usual plethora of meeting rooms scattered around the place; when we first moved in in 2009 we had a competition to name them all. We've got Afoxalypse A & B, Seagulls A & B, Traffic Jam, Thinking Hats, Camelids A & B, Horses, etc. All the meeting rooms have pictures on the walls corresponding to their theme, which adds a nice bit of individuality to otherwise fairly drab meeting rooms. Generally, any meeting room can be booked by anyone at any time, although some groups have priority in certain rooms (Camelids B is used a lot for UX testing, the Interview Room is used for, well, interviews). And, as you can see from the video, each area has various pictures, post-its, notes, signs, on the walls to try and stop it being a dull office space. Yes, it's still an office, but it's designed to be as interesting and as individual as possible.

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• New Release of Oracle EPM (Enterprise Performance Management)

  - by Theresa Hickman

  I'm a huge fan of Hyperion products and consider Hyperion to be one of the best acquisitions Oracle has made in terms of applications. So I am really excited to talk about their latest release, Release 11.1.2 of the Oracle EPM System. This is EPM's largest release in 2 years, and it's jam-packed with new modules and features. In terms of brand new products, there are three: 1. Public Sector Planning and Budgeting meets the needs of public sector agencies, higher education, governments, etc. that have complex budget requirements. It supports position or employee-based budgeting and integrates with MS Office and your ERP ledgers to perform commitment control. 2. Hyperion Financial Close Management is a complete financial close solution that orchestrates the entire close process from subledgers and general ledger to financial reporting and disclosure submissions. And of course, it is integrated with GL systems and consolidation systems. I saw a demo of this and it looked pretty slick. They have this unified close calendar that looks like a regular calendar that gives each person participating in the close process a task list. It comes with a Gantt chart that shows the relationships and dependencies among closing tasks. There are dashboards to allow you to track the close progress and completion of tasks as well as perform trend analysis and see how much time is being spent on different activities in the close process. This gives you visibility that you never had before to understand where the bottlenecks are and where improvements could be made. I think what I liked best about this product was that it provides a central place for all participants to communicate their progress. When I worked as an Accountant, we used ad hoc tools, such as spreadsheets, Word documents, emails, and phone calls during the close process. I like the idea of having a central system to track the overall progress as well as automate the entire financial close process. Who knows, maybe Accountants won't have to revolve their lives around the month end close anymore with a tool like this. Those periodic fire drills can become predictable, well managed processes. 3. Disclosure Management is an out-of-the-box, pre-packaged XBRL solution to meet statutory reporting requirements. This product is really going to help companies improve the timeliness of producing financial reports. Reports can be authored using MS Word and Excel and then XBRL instance documents can be produced with its embedded XBRL tags. It even supports footnotes and disclosures of non-financial information. With a product like this, companies no longer have to outsource their XBRL filing; they can bring it back in house to save costs and time. In terms of other enhancements, they have ERP Integrator that provides integration and drill downs from Hyperion products to source systems, such as Oracle E-Business Suite, PeopleSoft, and SAP. No other vendor offers this level of integration. There's also a new product that links Oracle Essbase directly to Hyperion Financial Management for internal financial reporting, and new integrations between Hyperion Financial Management and Oracle's GRC products. They also improved the usability of Oracle Hyperion Planning. They made it much easier for end users to use the system via the web or via MS Excel when submitting plans and budgets. It is also integrated with intelligent approval workflows that are data-driven, user-configurable, and scenario-specific to efficiently streamline the budgeting process. Here's the press release from April 7, 2010. Here's the pre-recorded web cast where you can see the demos. Just register and watch the hour long presentation. And finally, here's the newsletter

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• concurrency::accelerator_view

  - by Daniel Moth

  Overview We saw previously that accelerator represents a target for our C++ AMP computation or memory allocation and that there is a notion of a default accelerator. We ended that post by introducing how one can obtain accelerator_view objects from an accelerator object through the accelerator class's default_view property and the create_view method. The accelerator_view objects can be thought of as handles to an accelerator. You can also construct an accelerator_view given another accelerator_view (through the copy constructor or the assignment operator overload). Speaking of operator overloading, you can also compare (for equality and inequality) two accelerator_view objects between them to determine if they refer to the same underlying accelerator. We'll see later that when we use concurrency::array objects, the allocation of data takes place on an accelerator at array construction time, so there is a constructor overload that accepts an accelerator_view object. We'll also see later that a new concurrency::parallel_for_each function overload can take an accelerator_view object, so it knows on what target to execute the computation (represented by a lambda that the parallel_for_each also accepts). Beyond normal usage, accelerator_view is a quality of service concept that offers isolation to multiple "consumers" of an accelerator. If in your code you are accessing the accelerator from multiple threads (or, in general, from different parts of your app), then you'll want to create separate accelerator_view objects for each thread. flush, wait, and queuing_mode When you create an accelerator_view via the create_view method of the accelerator, you pass in an option of immediate or deferred, which are the two members of the queuing_mode enum. At any point you can access this value from the queuing_mode property of the accelerator_view. When the queuing_mode value is immediate (which is the default), any commands sent to the device such as kernel invocations and data transfers (e.g. parallel_for_each and copy, as we'll see in future posts), will get submitted as soon as the runtime sees fit (that is the definition of immediate). When the value of queuing_mode is deferred, the commands will be batched up. To send all buffered commands to the device for execution, there is a non-blocking flush method that you can call. If you wish to block until all the commands have been sent, there is a wait method you can call. Deferring is a more advanced scenario aimed at performance gains when you are submitting many device commands and you want to avoid the tiny overhead of flushing/submitting each command separately. Querying information Just like accelerator, accelerator_view exposes the is_debug and version properties. In fact, you can always access the accelerator object from the accelerator property on the accelerator_view class to access the accelerator interface we looked at previously. Interop with D3D (aka DX) In a later post I'll show an example of an app that uses C++ AMP to compute data that is used in pixel shaders. In those scenarios, you can benefit by integrating C++ AMP into your graphics pipeline and one of the building blocks for that is being able to use the same device context from both the compute kernel and the other shaders. You can do that by going from accelerator_view to device context (and vice versa), through part of our interop API in amp.h: *get_device, create_accelerator_view. More on those in a later post. Comments about this post by Daniel Moth welcome at the original blog.

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• What’s the Difference Between Succession Management and Talent Reviews?

  - by HCM-Oracle

  By Marcie Van Houten Is there a difference or are they pieces of one holistic strategic talent process? And can you have one without the other?  First, let me give a quick definition of each.  Succession planning (or management) is about creating succession slates or talent pools in support of a critical job or position or sets thereof. And then using those plans to help mitigate risk and plan talent needs for the organization.  Talent reviews (known by other names often) are sets of meetings where managers and executives come together to review, discuss and often heatedly debate the merits and potential of their employees, and then place and sometimes calibrate that talent on a performance to potential matrix.  These are some of the most strategic conversations happening in conference rooms across the globe. I speak with a lot of organizations about their practices in this area and the answers to these questions are as varied and nuanced as there are organizations thinking about them.  Some are passionate about their talent review processes and have a very evolved and thoughtful approach.  They really know their people, where their talent is, and the opportunities they plan to offer them.  And to them that is their succession process.  They may never create a slate of named candidates for a job or assign employees to formal talent pools.   On the flip side there are other organizations that create slates and slates and often multiple talent pools to support their strategic positions.  Through these, they are able to mitigate the risk associated with having a key player leave their organization.  And for them, that is their succession process.  Some will start from the lower levels of their organization and roll up their succession plans, while other organizations only cover their top 200 executives and key positions with plans.  And then there are organizations that leverage some of all of these.  Ultimately, the goals are to increase employee engagement, reduce talent-related risk, ensure the right talent is aligned to the strategic initiatives and to drive business value.  The approaches are as unique as the organizations they represent and the business opportunities they are looking to seize upon.   And that's ok.  It's great in fact. Because one thing that is common is the recognition that the need to know your people and align your top talent to the future needs of the organization is mission critical. Sure, there are a set of commonly recognized best practices and guiding principles for all of this.  There is no one right or perfect answer.  And that is what makes this all so much darn fun.  With Talent Review and Succession Management from Oracle HCM Cloud, we’ve blended the ability to support your strategic talent review conversations with both succession plans and talent pools allowing for one very seamless and interactive process. So whether you create a lot of succession plans, only focus on talent pools, have a robust talent review process, or all of the above, Oracle has you covered. I’m looking forward to spending time with our customers at the upcoming OHUG Global Conference 2014 happening June 9-13 in Las Vegas.  It’s an opportunity for me to talk to customers about their business and how they are doing strategic talent processes like talent reviews and succession.  I hope to see you there. Marcie Van Houten brings over 20 years of management consulting, information systems and human capital management experience to her role as director of product strategy at Oracle. Ms. Van Houten has spent the past several years at Oracle working closely with customers to help drive the direction of the company's talent and succession management applications. Additionally, she spent nine years at PeopleSoft as Director of Information Systems leading human capital management implementation projects. Marcie Van Houten lives in Walnut Creek, California, and holds a MBA from Southern Methodist University in Dallas, Texas.  You can follow her on Twitter: @MarcieVH

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• How to Set Up Your Enterprise Social Organization

  - by Mike Stiles

  The rush for business organizations to establish, grow, and adopt social was driven out of necessity and inevitability. The result, however, was a sudden, booming social presence creating touch points with customers, partners and influencers, but without any corporate social organization or structure in place to effectively manage it. Even today, many business leaders remain uncertain as to how to corral this social media thing so that it makes sense for their enterprise. Imagine their panic when they hear one of the most beneficial approaches to corporate use of social involves giving up at least some hierarchical control and empowering employees to publicly engage customers. And beyond that, they should also be empowered, regardless of their corporate status, to engage and collaborate internally, spurring “off the grid” innovation. An HBR blog points out that traditionally, enterprise organizations function from the top down, and employees work end-to-end, structured around business processes. But the social enterprise opens up structures that up to now have not exactly been embraced by turf-protecting executives and managers. The blog asks, “What if leaders could create a future where customers, associates and suppliers are no longer seen as objects in the system but as valued sources of innovation, ideas and energy?” What if indeed? The social enterprise activates internal resources without the usual obsession with position. It is the dawn of mass collaboration. That does not, however, mean this mass collaboration has to lead to uncontrolled chaos. In an extended interview with Oracle, Altimeter Group analyst Jeremiah Owyang and Oracle SVP Reggie Bradford paint a complete picture of today’s social enterprise, including internal organizational structures Altimeter Group has seen emerge. One sign of a mature social enterprise is the establishing of a social Center of Excellence (CoE), which serves as a hub for high-level social strategy, training and education, research, measurement and accountability, and vendor selection. This CoE is led by a corporate Social Strategist, most likely from a Marketing or Corporate Communications background. Reporting to them are the Community Managers, the front lines of customer interaction and engagement; business unit liaisons that coordinate the enterprise; and social media campaign/product managers, social analysts, and developers. With content rising as the defining factor for social success, Altimeter also sees a Content Strategist position emerging. Across the enterprise, Altimeter has seen 5 organizational patterns. Watching the video will give you the pros and cons of each. Decentralized - Anyone can do anything at any time on any social channel. Centralized – One central groups controls all social communication for the company. Hub and Spoke – A centralized group, but business units can operate their own social under the hub’s guidance and execution. Most enterprises are using this model. Dandelion – Each business unit develops their own social strategy & staff, has its own ability to deploy, and its own ability to engage under the central policies of the CoE. Honeycomb – Every employee can do social, but as opposed to the decentralized model, it’s coordinated and monitored on one platform. The average enterprise has a whopping 178 social accounts, nearly ¼ of which are usually semi-idle and need to be scrapped. The last thing any C-suite needs is to cope with fragmented technologies, solutions and platforms. It’s neither scalable nor strategic. The prepared, effective social enterprise has a technology partner that can quickly and holistically integrate emerging platforms and technologies, such that whatever internal social command structure you’ve set up can continue efficiently executing strategy without skipping a beat. @mikestiles

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• SOA Community Newsletter June 2013

  - by JuergenKress

  Dear SOA partner community member Thanks for showing us your interest to rerun the Fusion Middleware Summer Camps! After knowing your suggestions we are happy to announce the 3rd edition of our advanced Fusion Middleware training. The camps will take place from August 26th - 30th 2013 in Lisbon Portugal. Topics will include Adaptive Case Management (ACM) as part of BPM Suite, b2b, Advanced SOA and SOA Governance. Please make sure you plan and book your seat in advance - (Booking is on the basis of first come first seat!). Thanks for all your efforts to become certified and Specialized. For all the experts who achieved the SOA Suite 11g Essentials or BPM Suite 11g Certified Implementation Specialist, you can download a logo for your blog or business card at the Competence Center. For all the companies who achieved a SOA or BPM specialization you can request a nice Plaques for your office. As part of our Industrial SOA article services we published “Canonizing a Language for Architecture” in the Service Technology Magazine and on Oracle Technology Network. If you write books or a blog - make sure you share it with us! Cloud Computing is the hottest topic in IT, specially as an architect you should be aware of the concepts and technology, therefore I highly recommend you Thomas Erl’s latest book named “Cloud Computing”. In the BPM space, Adaptive Case Management (ACM) is the hottest topic, with BPM PS6 the backend ACM functionality and an ACM sample application are available. You can even combine this hype with Customer Experience. The BPM section in this newsletter reflects the high importance of the topic and includes BPM PS6 video showing process lifecycle,BPM Resource Kit, Functional Testing, Introduction to Web Forms, Customized Workspace Application and Instance Patching Demo. B2B also become more and more popular in the Oracle SOA Suite. If you could not attend the training organized in the month May, we offer you an additional B2B training as a part of the Summer Camps or you can download the B2B training material from our SOA Community Workspace (SOA Community membership required). Thanks to all for sharing the valuable SOA content with our community! Special thanks to ec4u for the new reference of SOA Suite and AIA Foundation Pack at a Swiss insurance company. It is time to submit a SOA and BPM  reference request today! In this edition of the newsletter you will see Guido and Ronald's second part of OSB article series and Kathiravan Udayakumar's published an exclusive article on SOA Suite best practice. If you want to submit your content for the next edition of the Newsletter then please feel free to submit it to myself. The A-Team is an excellent contributor to the best practice - make sure you visit the new A-Team page and read their articles such as Getting to know Maven. Also on the SOA side, we have published many new articles from the community Oracle SOA Suite for the Busy IT Professional by Frank Munz, SOA Suite Knowledge - Polyglot Service Implementation with Groovy by Alexander Suchier, QA82 Analyzer - Automated Quality Assurance for Oracle SOA Suite Projects, Verifying the Target by Anthony Reynolds and a new book called Oracle SOA Governance 11g Implementation book by Luis Augusto Weir. Two new SOA on-demand training courses NEW - Oracle Business Rules Self-Study Course & Introduction Human Workflow online course are available now! Make use of the Summer Time and get trained - hope to see you in Lisbon for the Summer Camps! Jürgen Kress Oracle SOA & BPM Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/soanewsJune2013 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community newsletter,SOA Community,Oracle,OPN,Jürgen Kress,SOA,BPM

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• BIP BIServer Query Debug

  - by Tim Dexter

  With some help from Bryan, I have uncovered a way of being able to debug or at least log what BIServer is doing when BIP sends it a query request. This is not for those of you querying the database directly but if you are using the BIServer and its datamodel to fetch data for a BIP report. If you have written or used the query builder against BIServer and when you run the report it chokes with a cryptic message, that you have no clue about, read on. When BIP runs a piece of BIServer logical SQL to fetch data. It does not appear to validate it, it just passes it through, so what is BIServer doing on its end? As you may know, you are not writing regular physical sql its actually logical sql e.g. select Jobs."Job Title" as "Job Title", Employees."Last Name" as "Last Name", Employees.Salary as Salary, Locations."Department Name" as "Department Name", Locations."Country Name" as "Country Name", Locations."Region Name" as "Region Name" from HR.Locations Locations, HR.Employees Employees, HR.Jobs Jobs The tables might not even be a physical tables, we don't care, that's what the BIServer and its model are for. You have put all the effort into building the model, just go get me the data from where ever it might be. The BIServer takes the logical sql and uses its vast brain to work out what the physical SQL is, executes it and passes the result back to BIP. select distinct T32556.JOB_TITLE as c1, T32543.LAST_NAME as c2, T32543.SALARY as c3, T32537.DEPARTMENT_NAME as c4, T32532.COUNTRY_NAME as c5, T32577.REGION_NAME as c6 from JOBS T32556, REGIONS T32577, COUNTRIES T32532, LOCATIONS T32569, DEPARTMENTS T32537, EMPLOYEES T32543 where ( T32532.COUNTRY_ID = T32569.COUNTRY_ID and T32532.REGION_ID = T32577.REGION_ID and T32537.DEPARTMENT_ID = T32543.DEPARTMENT_ID and T32537.LOCATION_ID = T32569.LOCATION_ID and T32543.JOB_ID = T32556.JOB_ID ) Not a very tough example I know but you get the idea. How do I know what the BIServer is up to? How can I find out what the issue might be if BIServer chokes on my query? There are a couple of steps: In the Administrator tool you need to set the logging level for the Administrator user to something greater than the default '0'. '7' is going to give you the max. Just remember to take it back down after you have finished the debug. I needed to bounce my BIServer service Now here's the secret sauce. Prefix the following to your BIP query set variable LOGLEVEL = 7; Set the log level to that you have in the admin tool Now run your BIP report. With the prefix in place; BIServer will write to the NQQuery.log file. This is located in the ./OracleBI/server/Log directory. In there you are going to find the complete process the BIServer has gone through to try and get the data back for you A quick note, if the BIServer can, its going to hit that great BIEE cache to get your data and you may not see the full log. IF this is the case. Get inot hte Administration page (via the browser login) and clear out your BIP report cursor. Then re-run. This will hopefully help out if you are trying to debug that annoying BIP report that will not run or is getting some strange data. Don't forget to turn that logging level back down once you are done. This will avoid the DBA screaming at you for sucking up all the disk space on the system.

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• Why is Apache ignoring VirtualHost directive for first name in hosts file?

  - by Peter Taylor

  Standard pre-emptive disclaimer: host names, IP addresses, and directories are anonymised. Problem We have a server with Apache 2.2 (WAMP) listening on one IP and IIS listening on another. An ASP.Net application running under IIS needs to do some simple GETs from the PHP applications running under Apache to build a unified search results page. This is a virtual server, so the internal IPs are mapped somehow to external ones. The internal DNS system doesn't resolve the publicly published names under which the applications are accessed externally, so the obvious solution was to add them to etc/hosts with the internal IP address: 127.0.0.1 localhost # 10.0.1.17 is the IP address Apache listens on 10.0.1.17 phpappone.example.com 10.0.1.17 phpapptwo.example.com After restarting Apache, phpappone.example.com stopped working. Instead of returning pages from that app, Apache was returning pages from the default site. The other PHP apps worked fine. Relevant configuration httpd.conf, summarised, says: ServerAdmin [email protected] ServerRoot "c:/server/Apache2" ServerName www.example.com Listen 10.0.1.17:80 Listen 10.0.1.17:443 # Not obviously related config options elided # Nothing obviously astandard # If you want more details, post a comment DocumentRoot "c:/server/Apache2/htdocs" <Directory /> Options FollowSymLinks AllowOverride None Order deny,allow Deny from all </Directory> # Fallback for unknown host names <Directory "c:/server/Apache2/htdocs"> Options Indexes FollowSymLinks AllowOverride None Order allow,deny Allow from all </Directory> # PHP apps common config <Directory "C:/Inetpub/wwwroot/phpapps"> Options FollowSymLinks -Indexes +ExecCGI AllowOverride All Order Allow,Deny Allow from All </Directory> # Virtual hosts NameVirtualHost 10.0.1.17:80 NameVirtualHost 10.0.1.17:443 <VirtualHost _default_:80> </VirtualHost> <VirtualHost _default_:443> SSLEngine On SSLCertificateFile "certs/example.crt" SSLCertificateKeyFile "certs/example.key" </VirtualHost> Include conf/vhosts/*.conf and the vhosts files are e.g. <VirtualHost 10.0.1.17:80> ServerName phpappone.example.com DocumentRoot "c:/Inetpub/wwwroot/phpapps/phpappone" </VirtualHost> <VirtualHost 10.0.1.17:443> ServerName phpappone.example.com DocumentRoot "c:/Inetpub/wwwroot/phpapps/phpappone" SSLEngine On SSLCertificateFile "certs/example.crt" SSLCertificateKeyFile "certs/example.key" </VirtualHost> Buggy behaviour or our misunderstanding? The documentation for name-based virtual hosts says that Now when a request arrives, the server will first check if it is using an IP address that matches the NameVirtualHost. If it is, then it will look at each <VirtualHost> section with a matching IP address and try to find one where the ServerName or ServerAlias matches the requested hostname. If it finds one, then it uses the configuration for that server. If no matching virtual host is found, then the first listed virtual host that matches the IP address will be used. Yet that isn't what we observe. It seems that if the hostname is the first hostname listed against the IP address in etc/hosts then it uses the configuration from the main server and skips the virtual host lookup. Workarounds The workaround we've put in place for the time being is to add a fake line to the hosts file: 127.0.0.1 localhost # 10.0.1.17 is the IP address Apache listens on 10.0.1.17 fakename.example.com 10.0.1.17 phpappone.example.com 10.0.1.17 phpapptwo.example.com This fixes the problem, but it's not very elegant. In addition, it seems a bit brittle: reordering lines in the hosts file (or deleting the nonsense value) can break it. The other obvious workaround is to make the main server configuration match that of the troublesome virtual host, but that is equally brittle. A third option, which is just ugly, would be to change the ASP.Net code to take separate config items for the IP address and the hostname and to implement HTTP manually. Ugh. The question Is there a good solution to this problem which localises any "Do not touch this!" explanations to the Apache config files?

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• Archiving SQLHelp tweets

  - by jamiet

  #SQLHelp is a Twitter hashtag that can be used by any Twitter user to get help from the SQL Server community. I think its fair to say that in its first year of being it has proved to be a very useful resource however Kendra Little (@kendra_little) made a very salient point yesterday when she tweeted: Is there a way to search the archives of #sqlhelp Trying to remember answer to a question I know I saw a couple months ago http://twitter.com/#!/Kendra_Little/status/15538234184441856 This highlights an inherent problem with Twitter’s search capability – it simply does not reach far enough back in time. I have made steps to remedy that situation by putting into place two initiatives to archive Tweets that contain the #sqlhelp hashtag. The Archivist http://archivist.visitmix.com/ is a free service that, quite simply, archives a history of tweets that contain a given search term by periodically polling Twitter’s search service with that search term and subsequently displaying a dashboard providing an aggregate view of those tweets for things like tweet volume over time, top users and top words (Archivist FAQ). I have set up an archive on The Archivist for “sqlhelp” which you can view at http://archivist.visitmix.com/jamiet/7. Here is a screenshot of the SQLHelp dashboard 36 minutes after I set it up: There is lots of good information in there, including the fact that Jonathan Kehayias (@SQLSarg) is the most active SQLHelp tweeter (I suspect as an answerer rather than a questioner ) and that SSIS has proven to be a rather (ahem) popular subject!! Datasift The Archivist has its uses though for our purposes it has a couple of downsides. For starters you cannot search through an archive (which is what Kendra was after) and nor can you export the contents of the archive for offline analysis. For those functions we need something a bit more heavyweight and for that I present to you Datasift. Datasift is a tool (currently an alpha release) that allows you to search for tweets and provide them through an object called a Datasift stream. That sounds very similar to normal Twitter search though it has one distinct advantage that other Twitter search tools do not – Datasift has access to Twitter’s Streaming API (aka the Twitter Firehose). In addition it has access to a lot of other rather nice features: It provides the Datasift API that allows you to consume the output of a Datasift stream in your tool of choice (bring on my favourite ultimate mashup tool J ) It has a query language (called Filtered Stream Definition Language – FSDL for short) A Datasift stream can consume (and filter) other Datasift streams Datasift can (and does) consume services other than Twitter If I refer to Datasift as “ETL for tweets” then you may get some sort of idea what it is all about. Just as I did with The Archivist I have set up a publicly available Datasift stream for “sqlhelp” at http://datasift.net/stream/1581/sqlhelp. Here is the FSDL query that provides the data: twitter.text contains "sqlhelp" Pretty simple eh? At the current time it provides little more than a rudimentary dashboard but as Datasift is currently an alpha release I think this may be worth keeping an eye on. The real value though is the ability to consume the output of a stream via Datasift’s RESTful API, observe: http://api.datasift.net/stream.xml?stream_identifier=c7015255f07e982afdeebdf1ae6e3c0d&username=jamiet&api_key=XXXXXXX (Note that an api_key is required during the alpha period so, given that I’m not supplying my api_key, this URI will not work for you) Just to prove that a Datasift stream can indeed consume data from another stream I have set up a second stream that further filters the first one for tweets containing “SSIS”. That one is at http://datasift.net/stream/1586/ssis-sqlhelp and here is the FSDL query: rule "414c9845685ff8d2548999cf3162e897" and (interaction.content contains "ssis") When Datasift moves beyond alpha I’ll re-assess how useful this is going to be and post a follow-up blog. @Jamiet

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• Building Extensions Using E-Business Suite SDK for Java

  - by Sara Woodhull

  We’ve just released Version 2.0.1 of Oracle E-Business Suite SDK for Java.  This new version has several great enhancements added after I wrote about the first version of the SDK in 2010.  In addition to the AppsDataSource and Java Authentication and Authorization Service (JAAS) features that are in the first version, the Oracle E-Business Suite SDK for Java now provides: Session management APIs, so you can share session information with Oracle E-Business Suite Setup script for UNIX/Linux for AppsDataSource and JAAS on Oracle WebLogic Server APIs for Message Dictionary, User Profiles, and NLS Javadoc for the APIs (included with the patch) Enhanced documentation included with Note 974949.1 These features can be used with either Release 11i or Release 12.  References AppsDataSource, Java Authentication and Authorization Service, and Utilities for Oracle E-Business Suite (Note 974949.1) FAQ for Integration of Oracle E-Business Suite and Oracle Application Development Framework (ADF) Applications (Doc ID 1296491.1) What's new in those references? Note 974949.1 is the place to look for the latest information as we come out with new versions of the SDK.  The patch number changes for each release.  Version 2.0.1 is contained in Patch 13882058, which is for both Release 11i and Release 12.  Note 974949.1 includes the following topics: Applying the latest patch Using Oracle E-Business Suite Data Sources Oracle E-Business Suite Implementation of Java Authentication and Authorization Service (JAAS) Utilities Error loggingSession management  Message Dictionary User profiles Navigation to External Applications Java EE Session Management Tutorial For those of you using the SDK with Oracle ADF, besides some Oracle ADF-specific documentation in Note 974949.1, we also updated the ADF Integration FAQ as well. EBS SDK for Java Use Cases The uses of the Oracle E-Business Suite SDK for Java fall into two general scenarios for integrating external applications with Oracle E-Business Suite: Application sharing a session with Oracle E-Business Suite Independent application (not shared session) With an independent application, the external application accesses Oracle E-Business  Suite data and server-side APIs, but it has a completely separate user interface. The external application may also launch pages from the Oracle E-Business Suite home page, but after the initial launch there is no further communication with the Oracle E-Business Suite user interface. Shared session integration means that the external application uses an Oracle E-Business Suite session (ICX session), shares session context information with Oracle E-Business Suite, and accesses Oracle E-Business Suite data. The external application may also launch pages from the Oracle E-Business Suite home page, or regions or pages from the external application may be embedded as regions within Oracle Application Framework pages. Both shared session applications and independent applications use the AppsDataSource feature of the Oracle E-Business Suite SDK for Java. Independent applications may also use the Java Authentication and Authorization (JAAS) and logging features of the SDK. Applications that are sharing the Oracle E-Business Suite session use the session management feature (instead of the JAAS feature), and they may also use the logging, profiles, and Message Dictionary features of the SDK.  The session management APIs allow you to create, retrieve, validate and cancel an Oracle E-Business Suite session (ICX session) from your external application.  Session information and context can travel back and forth between Oracle E-Business Suite and your application, allowing you to share session context information across applications. Note: Generally you would use the Java Authentication and Authorization (JAAS) feature of the SDK or the session management feature, but not both together. Send us your feedback Since the Oracle E-Business Suite SDK for Java is still pretty new, we’d like to know about who is using it and what you are trying to do with it.  We’d like to get this type of information: customer name and brief use case configuration and technologies (Oracle WebLogic Server or OC4J, plain Java, ADF, SOA Suite, and so on) project status (proof of concept, development, production) any other feedback you have about the SDK You can send me your feedback directly at Sara dot Woodhull at Oracle dot com, or you can leave it in the comments below.  Please keep in mind that we cannot answer support questions, so if you are having specific issues, please log a service request with Oracle Support. Happy coding! Related Articles New Whitepaper: Extending E-Business Suite 12.1.3 using Oracle Application Express To Customize or Not to Customize? New Whitepaper: Upgrading your Customizations to Oracle E-Business Suite Release 12 ATG Live Webcast: Upgrading your EBS 11i Customizations to Release 12

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• Autoscaling in a modern world&hellip;. Part 4

  - by Steve Loethen

  Now that I have the rules and services XML files in the cloud, it is time to sever the bounds of earth and live totally in the cloud.  I have to host the Autoscaling object in Azure as well, point it to the rules, tell it the management certs and get out of the way. A couple of questions.  Where to host?  The most obvious place to me was a worker role.  A simple, single purpose worker role, doing nothing but watching my app.  Here are the steps I used. 1) Created a project.  Separate project from my web site.  I wanted to be able to run the web in the cloud and the autoscaler local for debugging purposes.  Seemed like the easiest way.  2) Add the Wasabi block to the project. 3) Configure the settings.  I used the same settings used for the console app.  It points to the same web role, uses the same rules file.  4) Make sure the certification needed to manage the role is added to the cert store in the sky (“LocalMachine” and “My” are default locations). I ran the worker role in the local fabric.  It worked.  I then published to the cloud, and verified it worked again.  Here is what my code looked like. public override bool OnStart() { Trace.WriteLine("Set Default Connection Limit", "Information"); // Set the maximum number of concurrent connections ServicePointManager.DefaultConnectionLimit = 12; Trace.WriteLine("Set up configuration change code", "Information"); // set up config CloudStorageAccount.SetConfigurationSettingPublisher((configName, configSetter) => configSetter(RoleEnvironment.GetConfigurationSettingValue(configName))); Trace.WriteLine("Get current diagnostic configuration", "Information"); // Get current diagnostic configuration DiagnosticMonitorConfiguration dmc = DiagnosticMonitor.GetDefaultInitialConfiguration(); Trace.WriteLine("Set Diagnostic Buffer Size", "Information"); // Set Diagnostic Buffer size dmc.Logs.BufferQuotaInMB = 4; Trace.WriteLine("Set log transfer period", "Information"); // Set log transfer period dmc.Logs.ScheduledTransferPeriod = TimeSpan.FromMinutes(1); Trace.WriteLine("Set log verbosity", "Information"); // Set log filter to verbose dmc.Logs.ScheduledTransferLogLevelFilter = LogLevel.Verbose; Trace.WriteLine("Start the diagnostic monitor", "Information"); // Start the diagnostic monitor DiagnosticMonitor.Start("Microsoft.WindowsAzure.Plugins.Diagnostics.ConnectionString", dmc); Trace.WriteLine("Get the current Autoscaler from the EntLib Container", "Information"); // Get the current Autoscaler from the EntLib Container scaler = EnterpriseLibraryContainer.Current.GetInstance<Autoscaler>(); Trace.WriteLine("Start the autoscaler", "Information"); // Start the autoscaler scaler.Start(); Trace.WriteLine("call the base class OnStart", "Information"); // call the base class OnStart return base.OnStart(); } public override void OnStop() { Trace.WriteLine("Stop the Autoscaler", "Information"); // Stop the Autoscaler scaler.Stop(); } I did have to turn on some basic logging for wasabi, which will cover in the next post.  This let me figure out that I hadn’t done the certificate step.

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• PHP Web Services - Nice try

  Thanks to the membership in the O'Reilly User Group Programme the Mauritius Software Craftsmanship Community (short: MSCC) recently received a welcome package with several book titles. Among them is the latest publication of Lorna Jane Mitchell - 'PHP Web Services: APIs for the Modern Web'. Following is the book review I put on Amazon: Nice try! Initially, I was astonished that a small book like 'PHP Web Services' would be able to cover all the interesting topics about APIs and Web Services, independently whether they are written in PHP or not. And unfortunately, the title isn't able to stand up to the readers (or at least my) expectations. Maybe as a light defense, there is no usual paragraph about the intended audience of that book, but still I have to admit that the first half (chapters 1 to 8) are well written and Lorna has her points on the various technologies. Also, the code samples in PHP are clean and easy to understand. With chapter 'Debugging Web Services' the book started to change my mind about the clarity of advice and the instructions on designing and developing good APIs. Eventually, this might be related to the fact that I'm used to other tools since years, like Telerik Fiddler as HTTP proxy in order to trace and inspect any kind of request/response handling. Including localhost monitoring, SSL certification acceptance, and the ability to debug mobile devices, especially iOS-based ones. Compared to Charles, Fiddler is available for free. What really got me off the hook is the following statement in chapter 10 about Service Type Decisions: "For users who have larger systems using technology stacks such as Java, C++, or .NET, it may be easier for them to integrate with a SOAP service." WHAT? A couple of pages earlier the author recommends to stay away from 'old-fashioned' API styles like SOAP (if possible). And on top of that I wonder why there are tons of documentation towards development of RESTful Web Services based on WebAPI. The ASP.NET stack clearly moves away from SOAP to JSON and REST since years! Honestly, as a software developer on the .NET stack this leaves a mixed feeling after all. As for the remaining chapters I simply consider them as 'blah blah' without any real value and lots of theoretical advice. Related to the chapter 13 about 'Documentation', I just had the 'pleasure' to write a C#-based client against a Java-based SOAP Web Service. Personally, I take the WSDL as the master reference in the first place and Visual Studio generates all the stub types involved in the communication. During the implementation and testing I came across a 'java.lang.NullPointerException' in various methods and for various method parameters. The WSDL and the generated types were declared as Nullable, so nothing to worry about, or? Well, I logged in a support ticket, and guess what was the response to that scenario? "The service definition in the WSDL is wrong, please refer to the documentation in order to use the methods and parameters correctly" - No comment! Lorna's title is a quick read and in some areas she has good advice on designing and implementing Web Services and APIs. But roughly 100 pages aren't enough to cover a vast topic like that. After all, nice try and I'm looking forward to an improved second edition. Honestly, I never thought that I would come across a poor review. In general, it's a good book but it clearly has a lack of depth, the PHP code samples are incomplete (closing tags missing), and there are too many assumptions and theoretical statements.

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