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  • creating decision tree based troubleshooting documentation?

    - by Joseph
    We troubleshoot a lot of server and network issues and follow a loose set of steps on what to do in different cases. With more and more people and responsibility, the need for standardization is needed so we don't miss something. I know I could accomplish what I want using flowcharts, but I'd like to do something similar to a "Choose Your Own Adventure" style. I think this is pretty much the same as what support call centers seem to do. Are there any tools to make creating such documentation easier? I'm looking for a web based approach if possible.

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  • Redhat 6 gui installation VS kickstart gives me different packages?

    - by jonaz
    If i do the graphical install and select basic server + aide and screen i get a system with 535 installed packages. If i look at the /root/anaconda-ks.cfg file in that freshly installed system i see: %packages @base @console-internet @core @debugging @directory-client @hardware-monitoring @java-platform @large-systems @network-file-system-client @performance @perl-runtime @security-tools @server-platform @server-policy @system-admin-tools pax python-dmidecode oddjob sgpio certmonger pam_krb5 krb5-workstation nscd pam_ldap nss-pam-ldapd perl-DBD-SQLite aide screen If i then install a NEW system using a kickstart only containing those packages i get 620 installed packages. So basicly my question is why does the system install almost 100 more packages when using kickstart compared to the GUI installation when the exact same packagegroups are selected?

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  • Oracle VM Server for x86 Training Schedule

    - by Antoinette O'Sullivan
    Learn about Oracle VM Server for x86 to see how you can accelerate enterprise application deployment and simplify lifecycle management with fully integrated support from physical to virtual servers including applications. Oracle offers a 3 day course Oracle VM Administration: Oracle VM Server for x86. This course  teaches you how to: Build a virtualization platform using the Oracle VM Manager and Oracle VM Server for x86. Deploy and manage highly configurable, inter-connected virtual machines. Install and configure Oracle VM Server for x86 as well as details of network and storage configuration, pool and repository creation, and virtual machine management. You can take this course as follows: Live Virtual Class - taking the course from your own desktop accessing a live teach by top Oracle instructors and accessing extensive hands-on exercises. No travel necessary. Over 300 events are current scheduled in many timezones across the world. See the full schedule by going to the Oracle University Portal and clicking on Virtualization. In Classroom - Events scheduled include those shown below:  Location  Date  Delivery Language  Warsaw, Poland  6 August 2012  Polish  Istanbul, Turkey  10 September 2012  Turkish  Dusseldorf, Germany  6 August 2012  German  Munich, Germany  10 September 2012  German  Paris, France  17 October 2012  French  Denver, Colorado, US  30 July 2012  English  Roseville, Minnesota, US  23 July 2012  English  Sydney, Australia  3 September  English For more information on this course and these events or to search for additional events or register your interest in an additional event/location, please visit the Oracle University Portal and click on Virtualization.

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  • How to connect two ubuntu computers with ethernet cable

    - by Lukasz Zaroda
    I'm trying to connect with ethernet cable two computers - desktop and laptop. What I want to do is transfer a lot of data from one to another. The problem is that I'm doing everything from: How to network two Ubuntu computers using ethernet (without a router)? But after that, ping always gives me "Destination host unreachable". I was searching a while but couldn't figure out what is a reason it doesn't work, maybe it's something about my devices or maybe someone will have another idea. Ethernet cable I got with my router. There is a text printed on it: Aurit Data Cable Cat.5 UTP 26AWG 4PAIR AWM PUC 75°C EIA/TIA 568B It's connecting now my desktop to router, so I can send this question. My desktop: System: Ubuntu 12.04 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 03) "ethtool -i eth0" output: driver: r8169 version: 2.3LK-NAPI firmware-version: rtl_nic/rtl8168d-1.fw bus-info: 0000:01:00.0 supports-statistics: yes supports-test: no supports-eeprom-access: no supports-register-dump: yes My laptop: System: Ubuntu 14.04 Ethernet controller: Qualcomm Atheros AR8162 Fast Ethernet (rev 08) "ethtool -i eth0" output: driver: alx version: firmware-version: bus-info: 0000:01:00.0 supports-statistics: no supports-test: no supports-eeprom-access: no supports-register-dump: no supports-priv-flags: no My iptables are accepting everything. Any ideas why I cannot reach other computer?

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  • Configuring SMB shares in OS X

    - by Craig Walker
    I'm at my wit's end trying to control SMB file sharing on my Mac. (OS X 10.5 Leopard). I want to do something fairly simple: share a particular (non-home, non-Public) folder over my my SMB/Windows network with two users (accounts are local to my Mac), and share no other folders with anyone. The instructions on the internet are fairly straightforward: add the folders to be shared to the File Sharing panel of the Sharing System Preferences pane: ..and ensure that I'm sharing through SMB: However, when I actually try to connect via a SMB client (Windows XP in this case), the share does not appear. I see my home directory, "Macintosh HD", and my printers, but not the folder I just shared. I ensured that the underlying directory had the proper permissions (since this seems to affect share visibility) and that the "Shared Folder" checkbox was checked: ...but this didn't have any effect. I checked /etc/smb.conf but there was nothing obviously out of place there. I've also restarted smbd and rebooted. What else should I be looking for?

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  • Antenna Aligner Part 3: Kaspersky

    - by Chris George
    Quick one today. Since starting this project, I've been encountering times where Nomad fails to build my app. It would then take repeated attempts at building to then see a build go through successfully. Rob, who works on Nomad at Red Gate, investigated this and it showed that certain parts of the message required to trigger the 'cloud build' were not getting through to the Nomad app, causing the HTTP connection to stall until timeout. After much scratching heads, it turns out that the Kaspersky Internet Security system I have installed on my laptop at home, was being very aggressive and was causing the problem. Perhaps it's trying to protect me from myself? Anyway, we came up with an interim solution why the Nomad guys investigate with Kaspersky by setting Visual Studio to be a trusted application with the Kaspersky settings and setting it to not scan network traffic. Hey presto! This worked and I have not had a single build problem since (other than losing internet connection, or that embarrassing moment when you blame everyone else then realise you've accidentally switched off your wireless on the laptop).

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  • Avoiding double NAT with PPPoA connection

    - by user498429
    I've got an ASUS RT-N56U wending its way to me and have been thinking about how to set this up on my home network. I currently have a Netgear DG634g V5 and was hoping to use this device as a modem only, with everything else being done by the router. Problem is, my ISP uses PPPoA and the asus seems only to support PPPoE. I'm aware that a double NAT configuration should be avoided and I've seen some instructions here: http://www.tomshardware.co.uk/forum/33700-17-ultimate-modem-router-setup-thread Specifically, I was going to follow the guidance in the section entitled "Chaining Two Networks Together In a Cascading Fashion (Modem handles PPPoA)". That seems like it could work. However, is this a double NAT configuration or even a good way to do it? Would UPnP still work? The other option, I understand, is to buy the Draytek Vigor 120 but I'd ideally like to avoid the cost of that if its not necessary.

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  • Access Methods to a computer Using MAC Address

    - by Dimal Chandrasiri
    I have my own wifi network at home & recently when I checked the active clients on the wifi I found out the there is one active client. Router shows the MAC address of this client and I want to Access this computer in order to let him know that he's doing a wrong thing. I dont intent to do any harm to his data. I just want to know a method to send him a message saying "Buy you own wifi". How can I achieve this using a windows 8 computer. Is there any specific softwares that I can use or will the netsend command do the trick! Thank you.

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  • Exchange 2010 - Trying to add an additional domain fails

    - by Tom Beech
    We're trying to add an additional domain to our existing exchange 2010 box. I'm doing this under our network administrator user which has pretty much every permission but i'm getting: VERBOSE: Connecting to EXCHANGE01.isd.isdevelopment.co.uk VERBOSE: Connected to EXCHANGE01.isd.isdevelopment.co.uk. [PS] C:\Windows\system32>new-AcceptedDomain -Name 'NewName' -DomainName 'newDomainaddress.com' -DomainType 'Autho ritative' Active Directory operation failed on DCSERVER01.isd.isdevelopment.co.uk. This error is not retriable. Additional inform ation: Insufficient access rights to perform the operation. Active directory response: 00002098: SecErr: DSID-03150BB9, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 + CategoryInfo : NotSpecified: (0:Int32) [New-AcceptedDomain], ADOperationException + FullyQualifiedErrorId : 282695C2,Microsoft.Exchange.Management.SystemConfigurationTasks.NewAcceptedDomain Any help will be appreciated. Tom

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  • WLAN LED randomly blinking when there is no traffic

    - by mrc
    Hi, I've got a Linksys WUSB54GC WLAN USB interface (Ralink chipset) and I'm running Debian GNU/Linux 6.0. The LED very often randomly blinks although there is no traffic in the network. I checked this with Wireshark. Sometimes, but rarely, the LED stops blinking. The issue is present in Ubuntu and Fedora too. It was not present in Debian Lenny with Linux 2.6.28. I checked an old live cd with ubuntu 8.10 with kernel 2.6.27 and it was also OK. So I guess that's an issue with Linux kernel and its wireless driver or firmware. Has anybody observed a similar thing? Does anybody know how to help this annoying blinking? Thanks.

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  • Sendind an internet radio singal from my hifi to a portable

    - by Paul
    I'm just about to set myself up with a wireless network in my house. This is so that I can intregate an internet radio into my hifi system. What I would love to do is to listen to the radio in another room of the house. I also have a little portable radio/cd player that has a USB port on the front. Is there something I could buy which would allow me to listen to the radio through my portable in another room? I do realize that I could solve this problem by buying some wireless portable speakers, however I just wondered if anybody knew another way i.e. bluetooth or something similar?

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  • VPS for Glassfish

    - by Harry Pham
    Our small startup company plan to deploy a web application on Glassfish, I and wonder if some of the experience user out there can answer me couple question. When I shopping for server, I usually look at RAM amount, as GF does required good amount of RAM to run, below are the two sites with significant price different for the same amount of RAM. I wonder why?? Godaddy: http://www.godaddy.com/hosting/virtual-dedicated-servers.aspx?ci=9013 Versus http://entic.net/Servers Does below plan from Godaddy consider good to run GF application. OS: Linux CentOS • RAM: 4 GB • Storage: 60 GB • Bandwidth: 2,000 GB/mo Our web application is a social network, expected to have 2000-4000 users to start with

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  • Can't double click files to open them in inDesign (CS5)

    - by Matt
    I cannot open a file unless I open inDesign (the program) and then do File-Open If I double click, it starts to open, then just hangs forever. AFTER I close it, and look in the directory where they're saved, I see a (temporary?) "lock" file. Now I can double click the original file and it opens just fine. However, now when I close iD it deletes the file and the whole process starts again... I have tried updating the software, uninstalled COMPLETELY and reinstalled, tried a brand new Win7 install. These files are all saved on a network drive, the computer is a new quad-core Dell with 12GB of RAM and a fresh x64 Win7 install on the SSD. Does not happen with other programs.

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  • How do I get wireless and video working on a Sony Vaio vpc-z21x9r

    - by Alex
    OS: Ubuntu 11.10 Kernel: 2.6.37.6 Laptop: sony vaio vpc-z21x9r The problem: I can't change level of screen backlight; also can't enable wi-fi. While using 3.0 kernel everything is ok, but the laptop discharges too quickly. Results for lspci 02:00.0 Network controller: Intel Corporation Centrino Wireless-N + WiMAX 6150 (rev 5f) VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) there is no wlan0 in ifconfig -a too. I've fount that kernel should already have drivers for this graphics controller, but when i load up in restore mode, it writes "fall" while trying to load up some video drivers. To change the level of backlight i've alrady tried: xbacklight -set XX , smartdimmer -s XX and got this init_ nvclock() failed! also sudo setpci -s 00:02.0 F4.B=XX with no results. As for wi-fi, i've found driver but i don't understand how to install it. Here it is How can I fix these problems? Thank you for your help and time! Also tried to fix problems with backlight writing GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nomodeset acpi_backlight=vendor Still no results. Is there any sense in recompiling kernel, I mean 2.6.37.6. Can it make any improvements in the situation?

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  • Old programmer disappeared. About to hire another programmer. How do I approach this?

    - by pocto
    After spending over one year working on a social network project for me using WordPress and BuddyPress, my programmer has disappeared, even though he got paid every single week, for the whole period. Yes, he's not dead as I used an email tracker to confirm and see he opens my emails, but he doesn't respond. It seems he got another job. I wonder why he just couldn't say so. And I even paid him an advance salary for work he hasn't done. The problem is that I never asked for full documentation for most of the functions he coded in. And there were MANY functions for this 1+ year period, and some of them have bugs that he still didn't fix. Now it seems all confusing. What's the first thing I should do now? How do I proceed? I guess the first thing to do will be to get another programmer, but I want to start on the right foot by having all the current code documented so that any programmer can work on all the functions without issues. Is that the first thing I should do? If yes, how do I go about it? What's the standard type of documentation required for something like this? Can I get a programmer that will just do the documentation for all the codes and fix the bugs or is documentation not really important? Also, do you think getting another "individual" programmer is better or get a company that has programmers working for them, so that if the programmer assigned to my project disappears, another can replace him, without my involvement? I feel this is the approach I should have taken in the beginning.

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  • Cannot access personal website from home IP. More details inside.

    - by GX67
    This is a recent problem I've been having. My site can be accessed from almost everywhere else except from my home IP, where I do most of my editing/updating, etc. I've tested my connection from my school's network, a friend's connection from out of state (multiple states), and through a tethered connection with my friend's Android. It works in all those cases, both viewing, accessing the cPanel, and using FTP. Here's the problem that happens to me when I try to view it from my home IP: The page times out in Firefox, IE, and Chrome. Using the cmd, I ran tracert and ping, both as failed attempts. Log here. downforeveryoneorjustme.com says my site is up. So do the other site checkers. I can't access my cPanel or FTP accounts. I can't access the host site. (I use perfectz.info for hosting, and I can't access their site either.) System settings: No firewall enabled. Ports are seemingly properly forwarded. (e.g. The ports are open in the router settings, and are open everywhere else.) I have an email forwarder set up from the cPanel that works just fine. (i.e. I can receive emails sent to that address. If any other information is needed, I'll do my best to provide it. UPDATE @ilhan: I use two things: 1) The site cPanel from in-browser. 2) Dreamweaver CS5 FTP. @Matthias: I tested both, and it passes the dual stack with a 10/10. What should I do then?

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  • Code &amp; Slides &ndash; SDE &ndash; What&rsquo;s new in Silverlight 4

    - by Timmy Kokke
    Last Tuesday the Software Developers Network – SDN organized another SDE. I’ve had the opportunity to present a session about Silverlight 4. I talked about lots of new features in Silverlight 4 and Expression Blend 4, focused on the Out-Of-Browser features.     The slides of my presentation can be downloaded here.   In my presentation I demonstrated a couple of features from my new pet project “SilverAmp”. This project is based on the legendary WinAmp, but made entirely in Silverlight. I use it to try out many new Silverlight 4 features. It’s not finished yet, but useful already. It runs outside the browser with elevated trust. It reads your local MyMusic folder and uses the TagLib library to read the ID3 tags of the mp3s it finds. SilverAmp is using MEF for extensibility. It uses a custom Window Chrome, designed in Expression Design. And it shows a notification window when a new song starts to play.   In the future it is going to get song information from Last.FM, will be able to show YouTube videos inside itself and it will tweet about what you are playing. The project will be fully documented to function as a reference implementation for the new Silverlight 4 features.   You can download the source on  http://SilverAmp.codeplex.com   Below are two screenshot of SilverAmp.                     If you have any questions, comments,  issues or feature requests let me know.

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  • Updating an ADF Web Service Data Control When Service Structure or Location Change

    - by Shay Shmeltzer
    The web service data control in Oracle ADF gives you a simplified approach to consuming services in ADF applications, and now with ADF Mobile the usage of this service seems to be growing. A frequent question we get is what happens if the service that I'm consuming changes - how do I update my data control? Well, first we should mention that if you do a good design of your application before you actually code - then things like Web service method signature shouldn't change. The signature is the contract between the publisher and the consumer, and contracts shouldn't be broken. But in reality things do change during development stages, so here is how you can update both method signatures and service location with the Web service data control: After watching this video you might be tempted to not copy the WSDLs to your project - which lets you use the right click update on a data control. However there is a reason why the copy is on by default, it reduces network traffic when you are actually running your application since ADF doesn't need to go to the server to find out the service structure. So for runtime performance, you probably should keep the WSDL local.  I encourage you to further look into both the connections.xml file where your service location is saved, and the datacontrols.dcx file where its definition is kept to get an even deeper understanding of how ADF works underneath the declarative layers.

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  • Cat 6 Only 100mbit speed

    - by Stu2000
    I tried two different cat6 cables directly connected between my two ubuntu machines. This one I ordered online: http://www.amazon.co.uk/gp/product/B002SQPDXS/ref=wms_ohs_product only achieves 100mbit speeds, but does appear to be supporting cross-talk (direct pc to pc), the other cat 6 cable, worked perfectly and gets the full 1gigabit speed. Both tests were performed using ftp and checking the network monitor with direct pc to pc connection. Did the product from amazon lie to me or do I need to manually set a setting somewhere in ubuntu for some cables? I had thought 10 quid for 20m of gigabit ethernet cable was a bit cheap, you get what you pay for... Regards, Stu Update: It seems that after rebooting, the device is set to 1000mbit sec when looking it up with sudo ethtool eth0 However after a while, this will drop down to just 100, after which to reset it to 1000 again, I have to reboot, and simply unpugging and re-plugging in the cable doesn't do it. I tried setting this in networking config file as suggested here: auto eth0 iface eth0 inet static pre-up /usr/sbin/ethtool -s eth0 speed 1000 duplex full but that resulted in my networking failing to start. Is there a problem with my 'auto-negotiation' or something? Can I manually override a setting to 1000mbit?

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  • How Can I assign an IP address to my virtual Windows Server, so that I can start using it almost as a VPS?

    - by Nelson Symonds
    We are a small office set up with two PC's out of which one of my PCs runs 24hrs. Its almost equivalent to a small server, but right now we're in need of a server which is why I am planning to keep my machine as well as a server into a single PC. I've used VMware Workstation to create a powerful Windows Server 2008 within my PC and I want to attach it to my Network Switch through the same PC where I am hosting it. I want to use it almost like a physical server with an IP address and everything so that I can connect from one Pc to the Server directly or my applications can connect to Server straight with the IP address. How should I do this? Step by step instructions would be appreciated. Thanks in Advance, Best regards Nelson

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  • SSH Proxy (SOCKS) through remote computer - TCP & DNS

    - by Moz Morris
    My problem: Need DNS to be resolved through my remote machine. So I have a REMOTE that I can access from LOCAL via SERVER. This REMOTE can access a host TARGET_HOST. TARGET_HOST is setup in REMOTE's host file like so: 123.123.123.123 TARGET_HOST I want to be able to access (in the browser & my application) TARGET_HOST from LOCAL. I have setup a 'proxy' like so: LOCAL to SERVER: ssh -L 4567:LOCAL:4568 user@SERVER SERVER to REMOTE: ssh -D 4568 user@REMOTE LOCAL's network config is setup to use a proxy on localhost through port 4567. So, everything is great and I can see TARGET_HOST in my browser. The problem I have is that the DNS doesn't resolve from LOCAL and therefore some code I have going on in my application, fails. Can anyone help me? Can anyone suggest a better method?

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  • SSH Tunnel for Remote Desktop via Intermediary Server

    - by Mihai Todor
    I've seen many examples of SSH tunnels on the nets, but I'm still having no luck with this. Here's the setup: Windows 7 PC in a private network, sitting behind a firewall, with PowerShellInsider SSH server set up and working fine. Public access Linux server, which has access to the PC. Windows 7 laptop, at home, from which I wish to do remote desktop on the PC. Now, here's what I've tried so far: SSH tunnel from my laptop to the Linux server: ssh -f my_user@LINUX_SERVER -L 6666:LINUX_SERVER_IP:6666 -N SSH to the Linux server where I've set up a tunnel to the PC: ssh -f 'PRIVATE_DOMAIN\my_user'@PC_NAME -L 6666:PC_IP:3389 -N Unfortunately, I must be doing something wrong, because it doesn't seem to work. Any ideas why or, at least, any suggestions on how can I try to debug this setup? At the moment, I have access to all 3 machines (non-root on Linux), so I can test whatever I want...

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  • Are there any sFTP clients that support a proxy that uses NTLM authentication?

    - by Iraklis
    The title pretty much summarizes the question. We have deployed an sFTP server that needs to be accessed from our client's MS Windows Pc's that reside within a restricted local area network. The only way they can get out for their Intranet is to use an HTTP proxy that requires NTLM authentication. From what I understand all open-source sFTP clients (FilleZilla,WinSCP,etc) do NOT support NTLM authentication (Because of legal issues). I know that there are workarounds to this (installing a local proxy at the machine that understands NTLM) but this would break all sorts of security policies of our client. So my question is : Does anyone know of any sFTP client that supports a NTLM Proxy?

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  • Oracle Database Appliance and Remarketers - A Whole New Opportunity

    - by Martin Morganti
    We have recently had another exciting announcement for the remarketer initiative. The Oracle Database Appliance is now available for resale through your authorized Value Added Distributor. This means that with no fees, no barriers and no upfront commitments, a remarketer can identify and close transactions for the Oracle Database Appliance without having to sign an Oracle contract. In addition, the remarketer is now authorized to sell the Oracle Database Appliance with Oracle Database 11G Enterprise Edition, RAC or RAC One Node software included in the transaction. The availability of the Oracle Database Appliance for remarketers means that a broad base of customers through remarketers can now start engaging with Oracle by taking advantage of this engineered system technology; basically Oracle Hardware and Software Engineered to Work Together to drive incremental revenue. The Oracle Database Appliance is a simple, reliable and affordable way to rapidly deploy a database cluster by plugging in the power; the network and pushing the one button install for the Appliance Manager software. Find out more about the Oracle Database Appliance, including a webinar by Oracle President Mark Hurd, as well as other material to help you better understand the opportunity available to you as remarketers. If you want Oracle to keep you informed about developments in Remarketer complete the free registration, or talk to your local Oracle Remarketer Authorized value added distributors. (Complete list available on the Oracle Remarketer page).

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  • IP assignment in a /28 block

    - by mks
    Need help on setting up firewall router. My config is as below: Public static network ID: x.x.x.48/28 gateway: x.x.x.49 available IP for the hosts: x.x.x.52 to 62 gw_eth0 <-- fw_eth0 - fw_eth1 <-- dmz_switch Four servers are connected on dmz_switch (say s1, s2, s3, s4) all have to use public static IP address from the above block. Any recommendation on IP assignment and route setup? Do I need to subnet the above block further or simply use /32 netmask and point-to-point static routes in the above setup?

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