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  • Cannot Logout of Facebook with Facebook C# SDK

    - by Ryan Smyth
    I think I've read just about everything out there on the topic of logging out of Facebook inside of a Desktop application. Nothing so far works. Specifically, I would like to log the user out so that they can switch identities, e.g. People sharing a computer at home could then use the software with their own Facebook accounts, but with no chance to switch accounts, it's quite messy. (Have not yet tested switching Windows users accounts as that is simply far too much to ask of the end user and should not be necessary.) Now, I should say that I have set the application to use these permissions: string[] permissions = new string[] { "user_photos", "publish_stream", "offline_access" }; So, "offline_access" is included there. I do not know if this does/should affect logging out or not. Again, my purpose for logging out is merely to switch users. (If there's a better approach, please let me know.) The purported solutions seem to be: Use the JavaScript SDK (FB.logout()) Use "m.facebook.com" instead Create your own URL (and possibly use m.facebook.com) Create your own URL and use the session variable (in ASP.NET) The first is kind of silly. Why resort to JavaScript when you're using C#? It's kind of a step backwards and has a lot of additional overhead in a desktop application. (I have not tried this as it's simply disgustingly messy to do this in a desktop application.) If anyone can confirm that this is the only working method, please do so. I'm desperately trying to avoid it. The second doesn't work. Perhaps it worked in the past, but my umpteen attempts to get it to work have all failed. The third doesn't work. I've tried umpteen dozen variations with zero success. The last option there doesn't work for a desktop application because it's not ASP.NET and you don't have a session variable to work with. The Facebook C# SDK logout also no longer works. i.e. public FacebookLoginDialog(string appId, string[] extendedPermissions, bool logout) { IDictionary<string, object> loginParameters = new Dictionary<string, object> { { "response_type", "token" }, { "display", "popup" } }; _navigateUri = FacebookOAuthClient.GetLoginUrl(appId, null, extendedPermissions, logout, loginParameters); InitializeComponent(); } I remember it working in the past, but it no longer works now. (Which truly puzzles me...) It instead now directs the user to the Facebook mobile page, where the user must manually logout. Now, I could do browser automation to automatically click the logout link for the user, however, this is prone to breaking if Facebook updates the mobile UI. It is also messy, and possibly a worse solution than trying to use the JavaScript SDK FB.logout() method (though not by much). I have searched for some kind of documentation, however, I cannot find anything in the Facebook developer documentation that illustrates how to logout an application. Has anyone solved this problem, or seen any documentation that can be ported to work with the Facebook C# SDK? I am certainly open to using a WebClient or HttpClient/Response if anyone can point to some documentation that could work with it. I simply have not been able to find any low-level documentation that shows how this approach could work. Thank you in advance for any advice, pointers, or links.

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  • Help with 2-part question on ASP.NET MVC and Custom Security Design

    - by JustAProgrammer
    I'm using ASP.NET MVC and I am trying to separate a lot of my logic. Eventually, this application will be pretty big. It's basically a SaaS app that I need to allow for different kinds of clients to access. I have a two part question; the first deals with my general design and the second deals with how to utilize in ASP.NET MVC Primarily, there will initially be an ASP.NET MVC "client" front-end and there will be a set of web-services for third parties to interact with (perhaps mobile, etc). I realize I could have the ASP.NET MVC app interact just through the Web Service but I think that is unnecessary overhead. So, I am creating an API that will essentially be a DLL that the Web App and the Web Services will utilize. The API consists of the main set of business logic and Data Transfer Objects, etc. (So, this includes methods like CreateCustomer, EditProduct, etc for example) Also, my permissions requirements are a little complicated. I can't really use a straight Roles system as I need to have some fine-grained permissions (but all permissions are positive rights). So, I don't think I can really use the ASP.NET Roles/Membership system or if I can it seems like I'd be doing more work than rolling my own. I've used Membership before and for this one I think I'd rather roll my own. Both the Web App and Web Services will need to keep security as a concern. So, my design is kind of like this: Each method in the API will need to verify the security of the caller In the Web App, each "page" ("action" in MVC speak) will also check the user's permissions (So, don't present the user with the "Add Customer" button if the user does not have that right but also whenever the API receives AddCustomer(), check the security too) I think the Web Service really needs the checking in the DLL because it may not always be used in some kind of pre-authenticated context (like using Session/Cookies in a Web App); also having the security checks in the API means I don't really HAVE TO check it in other places if I'm on a mobile (say iPhone) and don't want to do all kinds of checking on the client However, in the Web App I think there will be some duplication of work since the Web App checks the user's security before presenting the user with options, which is ok, but I was thinking of a way to avoid this duplication by allowing the Web App to tell the API not check the security; while the Web Service would always want security to be verified Is this a good method? If not, what's better? If so, what's a good way of implementing this. I was thinking of doing this: In the API, I would have two functions for each action: // Here, "Credential" objects are just something I made up public void AddCustomer(string customerName, Credential credential , bool checkSecurity) { if(checkSecurity) { if(Has_Rights_To_Add_Customer(credential)) // made up for clarity { AddCustomer(customerName); } else // throw an exception or somehow present an error } else AddCustomer(customerName); } public void AddCustomer(string customerName) { // actual logic to add the customer into the DB or whatever // Would it be good for this method to verify that the caller is the Web App // through some method? } So, is this a good design or should I do something differently? My next question is that clearly it doesn't seem like I can really use [Authorize ...] for determining if a user has the permissions to do something. In fact, one action might depend on a variety of permissions and the View might hide or show certain options depending on the permission. What's the best way to do this? Should I have some kind of PermissionSet object that the user carries around throughout the Web App in Session or whatever and the MVC Action method would check if that user can use that Action and then the View will have some ViewData or whatever where it checks the various permissions to do Hide/Show?

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  • What is the best free or low-cost Java reporting library (e.g. BIRT, JasperReports, etc.) for making

    - by Max3000
    I want to print, email and write to PDF very simple reports. The reports are basically a list of items, divided in various sections/columns. The sections are not necessarily identical. Think newspaper. I just wasted a solid 2 days of work trying to make this kind of reports using JasperReports. I find that Jasper is great for outputing "normalized" data. The kind that would come out of a database for instance, each row neatly describing an item and each item printed on a line. I'm simplifying a bit but that's the idea. However, given what I want to do I always ended up completely lost. Data not being displayed for no apparent reason, columns of texts never the correct size, column positioning always ending up incorrect, pagination not sanely possible (I was never able to figure it out; the FAQ gives an obscure workaround), etc. I came to the conclusion that Jasper is really not built to make the kind of reports I want. Am I missing something? I'm ready to pay for a tool, as long as the price is reasonable. By reasonable I mean a few $100s. Thanks. EDIT: To answer cetus, here is more information about the report I made in Jasper. What I want is something like this: text text text text ------------------- text | text text |---------- text | text text | text --------| text text |---------- text | text What I made in jasper is this: (detail band) subreport | subreport ------------------------------------ subreport | subreport ------------------------------------ subreport | subreport The subreports are all the same actual report. This report has one field (called "field") and basically just prints this field in a detail band. Hence, running a single subreport simply lists all items from the datasource. The datasource itself is a simple custom JRDatasource containing a collection of strings in the field "field". The datasource iterates over the collection until there are no more strings. Each subreport has its own datasource. I tried many different variations of the above, with all sorts of different properties for the report, subreports, etc. IMO, this is fairly simple stuff. However, the problems I encounter are as follows: Subreports starting from the 3rd don't show up when their position type is 'float'. They do show up when they have 'fix relative to top'. However, I don't want to do this because the first two subreports can be of any length. I can't make each subreport to stretch according to its own length. Instead, they either don't stretch at all (which is not desirable because they have different lenghts) or they stretch according to the longest subreport. This makes a weird layout for sure. Pagination doesn't happen. If some subreports fall outside the page, they simple don't show. One alternative is to increase the 'page height' considerably and the 'detail band height' accordingly. However, in this case it is not really possibly to know the total height in advance. So I'm stuck with calculating/guessing it myself, before the report is even generated. More importantly, long reports end up on one page and this is not acceptable (the printout text is too small, it's ugly/non-professional to have different reports with different PDF page lengths, etc.). BTW, I used iReport so it's possibly limitations of iReport I'm listing here and not of Jasper itself. That's one of the things I'm trying to find out asking this question here. One alternative would be to generate the jrxml myself with just static text but I'm afraid I'll encounter the very same limitations. Anyway, I just generally wasted so much time getting anything done with Jasper that I can't help thinking its not the right tool for the job. (Not to say that Jasper doesn't excel in what it's good at).

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  • The HTG Guide to Using a Bluetooth Keyboard with Your Android Device

    - by Matt Klein
    Android devices aren’t usually associated with physical keyboards. But, since Google is now bundling their QuickOffice app with the newly-released Kit-Kat, it appears inevitable that at least some Android tablets (particularly 10-inch models) will take on more productivity roles. In recent years, physical keyboards have been rendered obsolete by swipe style input methods such as Swype and Google Keyboard. Physical keyboards tend to make phones thick and plump, and that won’t fly today when thin (and even flexible and curved) is in vogue. So, you’ll be hard-pressed to find smartphone manufacturers launching new models with physical keyboards, thus rendering sliders to a past chapter in mobile phone evolution. It makes sense to ditch the clunky keyboard phone in favor of a lighter, thinner model. You’re going to carry around in your pocket or purse all day, why have that extra bulk and weight? That said, there is sound logic behind pairing tablets with keyboards. Microsoft continues to plod forward with its Surface models, and while critics continue to lavish praise on the iPad, its functionality is obviously enhanced and extended when you add a physical keyboard. Apple even has an entire page devoted specifically to iPad-compatible keyboards. But an Android tablet and a keyboard? Does such a thing even exist? They do actually. There are docking keyboards and keyboard/case combinations, there’s the Asus Transformer family, Logitech markets a Windows 8 keyboard that speaks “Android”, and these are just to name a few. So we know that keyboard products that are designed to work with Android exist, but what about an everyday Bluetooth keyboard you might use with Windows or OS X? How-To Geek wanted look at how viable it is to use such a keyboard with Android. We conducted some research and examined some lists of Android keyboard shortcuts. Most of what we found was long outdated. Many of the shortcuts don’t even apply anymore, while others just didn’t work. Regardless, after a little experimentation and a dash of customization, it turns out using a keyboard with Android is kind of fun, and who knows, maybe it will catch on. Setting things up Setting up a Bluetooth keyboard with Android is very easy. First, you’ll need a Bluetooth keyboard and of course an Android device, preferably running version 4.1 (Jelly Bean) or higher. For our test, we paired a second-generation Google Nexus 7 running Android 4.3 with a Samsung Series 7 keyboard. In Android, enable Bluetooth if it isn’t already on. We’d like to note that if you don’t normally use Bluetooth accessories and peripherals with your Android device (or any device really), it’s best practice to leave Bluetooth off because, like GPS, it drains the device’s battery more quickly. To enable Bluetooth, simply go to “Settings” -> “Bluetooth” and tap the slider button to “On”. To set up the keyboard, make sure it is on and then tap “Bluetooth” in the Android settings. On the resulting screen, your Android device should automatically search for and hopefully find your keyboard. If you don’t get it right the first time, simply turn the keyboard on again and then tap “Search for Devices” to try again. If it still doesn’t work, make sure you have fresh batteries and the keyboard isn’t paired to another device. If it is, you will need to unpair it before it will work with your Android device (consult your keyboard manufacturer’s documentation or Google if you don’t know how to do this). When Android finds your keyboard, select it under “Available Devices” … … and you should be prompted to type in a code: If successful, you will see that device is now “Connected” and you’re ready to go. If you want to test things out, try pressing the “Windows” key (“Apple” or “Command”) + ESC, and you will be whisked to your Home screen. So, what can you do? Traditional Mac and Windows users know there’s usually a keyboard shortcut for just about everything (and if there isn’t, there’s all kinds of ways to remap keys to do a variety of commands, tasks, and functions). So where does Android fall in terms of baked-in keyboard commands? There answer to that is kind of enough, but not too much. There are definitely established combos you can use to get around, but they aren’t clear and there doesn’t appear to be any one authority on what they are. Still, there is enough keyboard functionality in Android to make it a viable option, if only for those times when you need to get something done (long e-mail or important document) and an on-screen keyboard simply won’t do. It’s important to remember that Android is, and likely always will be a touch-first interface. That said, it does make some concessions to physical keyboards. In other words, you can get around Android fairly well without having to lift your hands off the keys, but you will still have to tap the screen regularly, unless you add a mouse. For example, you can wake your device by tapping a key rather than pressing its power button. However, if your device is slide or pattern-locked, then you’ll have to use the touchscreen to unlock it – a password or PIN however, works seamlessly with a keyboard – other things like widgets and app controls and features, have to be tapped. You get the idea. Keyboard shortcuts and navigation As we said, baked-in keyboard shortcut combos aren’t necessarily abundant nor apparent. The one thing you can always do is search. Any time you want to Google something, start typing from the Home screen and the search screen will automatically open and begin displaying results. Other than that, here is what we were able to figure out: ESC = go back CTRL + ESC = menu CTRL + ALT + DEL = restart (no questions asked) ALT + SPACE = search page (say “OK Google” to voice search) ALT + TAB (ALT + SHIFT + TAB) = switch tasks Also, if you have designated volume function keys, those will probably work too. There’s also some dedicated app shortcuts like calculator, Gmail, and a few others: CMD + A = calculator CMD + C = contacts CMD + E = e-mail CMD + G = Gmail CMD + L = Calendar CMD + P = Play Music CMD + Y = YouTube Overall, it’s not a long comprehensive list and there’s no dedicated keyboard combos for the full array of Google’s products. Granted, it’s hard to imagine getting a lot of mileage out of a keyboard with Maps but with something like Keep, you could type out long, detailed lists on your tablet, and then view them on your smartphone when you go out shopping. You can also use the arrow keys to navigate your Home screen over shortcuts and open the app drawer. When something on the screen is selected, it will be highlighted in blue. Press “Enter” to open your selection. Additionally, if an app has its own set of shortcuts, e.g. Gmail has quite a few unique shortcuts to it, as does Chrome, some – though not many – will work in Android (not for YouTube though). Also, many “universal” shortcuts such as Copy (CTRL + C), Cut (CTRL + X), Paste (CTRL + V), and Select All (CTRL + A) work where needed – such as in instant messaging, e-mail, social media apps, etc. Creating custom application shortcuts What about custom shortcuts? When we were researching this article, we were under the impression that it was possible to assign keyboard combinations to specific apps, such as you could do on older Android versions such as Gingerbread. This no long seems to be the case and nowhere in “Settings” could we find a way to assign hotkey combos to any of our favorite, oft-used apps or functions. If you do want custom keyboard shortcuts, what can you do? Luckily, there’s an app on Google Play that allows you to, among other things, create custom app shortcuts. It is called External Keyboard Helper (EKH) and while there is a free demo version, the pay version is only a few bucks. We decided to give EKH a whirl and through a little experimentation and finally reading the developer’s how-to, we found we could map custom keyboard combos to just about anything. To do this, first open the application and you’ll see the main app screen. Don’t worry about choosing a custom layout or anything like that, you want to go straight to the “Advanced settings”: In the “Advanced settings” select “Application shortcuts” to continue: You can have up to 16 custom application shortcuts. We are going to create a custom shortcut to the Facebook app. We choose “A0”, and from the resulting list, Facebook. You can do this for any number of apps, services, and settings. As you can now see, the Facebook app has now been linked to application-zero (A0): Go back to the “Advanced settings” and choose “Customize keyboard mappings”: You will be prompted to create a custom keyboard layout so we choose “Custom 1”: When you choose to create a custom layout, you can do a great many more things with your keyboard. For example, many keyboards have predefined function (Fn) keys, which you can map to your tablet’s brightness controls, toggle WiFi on/off, and much more. A word of advice, the application automatically remaps certain keys when you create a custom layout. This might mess up some existing keyboard combos. If you simply want to add some functionality to your keyboard, you can go ahead and delete EKH’s default changes and start your custom layout from scratch. To create a new combo, select “Add new key mapping”: For our new shortcut, we are going to assign the Facebook app to open when we key in “ALT + F”. To do this, we press the “F” key while in the “Scancode” field and we see it returns a value of “33”. If we wanted to use a different key, we can press “Change” and scan another key’s numerical value. We now want to assign the “ALT” key to application “A0”, previously designated as the Facebook app. In the “AltGr” field, we enter “A0” and then “Save” our custom combo. And now we see our new application shortcut. Now, as long as we’re using our custom layout, every time we press “ALT + F”, the Facebook app will launch: External Keyboard Helper extends far beyond simple application shortcuts and if you are looking for deeper keyboard customization options, you should definitely check it out. Among other things, EKH also supports dozens of languages, allows you to quickly switch between layouts using a key or combo, add up to 16 custom text shortcuts, and much more! It can be had on Google Play for $2.53 for the full version, but you can try the demo version for free. More extensive documentation on how to use the app is also available. Android? Keyboard? Sure, why not? Unlike traditional desktop operating systems, you don’t need a physical keyboard and mouse to use a mobile operating system. You can buy an iPad or Nexus 10 or Galaxy Note, and never need another accessory or peripheral – they work as intended right out of the box. It’s even possible you can write the next great American novel on one these devices, though that might require a lot of practice and patience. That said, using a keyboard with Android is kind of fun. It’s not revelatory but it does elevate the experience. You don’t even need to add customizations (though they are nice) because there are enough existing keyboard shortcuts in Android to make it usable. Plus, when it comes to inputting text such as in an editor or terminal application, we fully advocate big, physical keyboards. Bottom line, if you’re looking for a way to enhance your Android tablet, give a keyboard a chance. Do you use your Android device for productivity? Is a physical keyboard an important part of your setup? Do you have any shortcuts that we missed? Sound off in the comments and let us know what you think.     

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  • That Escalated Quickly

    - by Jesse Taber
    Originally posted on: http://geekswithblogs.net/GruffCode/archive/2014/05/17/that-escalated-quickly.aspxI have been working remotely out of my home for over 4 years now. All of my coworkers during that time have also worked remotely. Lots of folks have written about the challenges inherent in facilitating communication on remote teams and strategies for overcoming them. A popular theme around this topic is the notion of “escalating communication”. In this context “escalating” means taking a conversation from one mode of communication to a different, higher fidelity mode of communication. Here are the five modes of communication I use at work in order of increasing fidelity: Email – This is the “lowest fidelity” mode of communication that I use. I usually only check it a few times a day (and I’m trying to check it even less frequently than that) and I only keep items in my inbox if they represent an item I need to take action on that I haven’t tracked anywhere else. Forums / Message boards – Being a developer, I’ve gotten into the habit of having other people look over my code before it becomes part of the product I’m working on. These code reviews often happen in “real time” via screen sharing, but I also always have someone else give all of the changes another look using pull requests. A pull request takes my code and lets someone else see the changes I’ve made side-by-side with the existing code so they can see if I did anything dumb. Pull requests can facilitate a conversation about the code changes in an online-forum like style. Some teams I’ve worked on also liked using tools like Trello or Google Groups to have on-going conversations about a topic or task that was being worked on. Chat & Instant Messaging  - Chat and instant messaging are the real workhorses for communication on the remote teams I’ve been a part of. I know some teams that are co-located that also use it pretty extensively for quick messages that don’t warrant walking across the office to talk with someone but reqire more immediacy than an e-mail. For the purposes of this post I think it’s important to note that the terms “chat” and “instant messaging” might insinuate that the conversation is happening in real time, but that’s not always true. Modern chat and IM applications maintain a searchable history so people can easily see what might have been discussed while they were away from their computers. Voice, Video and Screen sharing – Everyone’s got a camera and microphone on their computers now, and there are an abundance of services that will let you use them to talk to other people who have cameras and microphones on their computers. I’m including screen sharing here as well because, in my experience, these discussions typically involve one or more people showing the other participants something that’s happening on their screen. Obviously, this mode of communication is much higher-fidelity than any of the ones listed above. Scheduled meetings are typically conducted using this mode of communication. In Person – No matter how great communication tools become, there’s no substitute for meeting with someone face-to-face. However, opportunities for this kind of communcation are few and far between when you work on a remote team. When a conversation gets escalated that usually means it moves up one or more positions on this list. A lot of people advocate jumping to #4 sooner than later. Like them, I used to believe that, if it was possible, organizing a call with voice and video was automatically better than any kind of text-based communication could be. Lately, however, I’m becoming less convinced that escalating is always the right move. Working Asynchronously Last year I attended a talk at our local code camp given by Drew Miller. Drew works at GitHub and was talking about how they use GitHub internally. Many of the folks at GitHub work remotely, so communication was one of the main themes in Drew’s talk. During the talk Drew used the phrase, “asynchronous communication” to describe their use of chat and pull request comments. That phrase stuck in my head because I hadn’t heard it before but I think it perfectly describes the way in which remote teams often need to communicate. You don’t always know when your co-workers are at their computers or what hours (if any) they are working that day. In order to work this way you need to assume that the person you’re talking to might not respond right away. You can’t always afford to wait until everyone required is online and available to join a voice call, so you need to use text-based, persistent forms of communication so that people can receive and respond to messages when they are available. Going back to my list from the beginning of this post for a second, I characterize items #1-3 as being “asynchronous” modes of communication while we could call items #4 and #5 “synchronous”. When communication gets escalated it’s almost always moving from an asynchronous mode of communication to a synchronous one. Now, to the point of this post: I’ve become increasingly reluctant to escalate from asynchronous to synchronous communication for two primary reasons: 1 – You can often find a higher fidelity way to convey your message without holding a synchronous conversation 2 - Asynchronous modes of communication are (usually) persistent and searchable. You Don’t Have to Broadcast Live Let’s start with the first reason I’ve listed. A lot of times you feel like you need to escalate to synchronous communication because you’re having difficulty describing something that you’re seeing in words. You want to provide the people you’re conversing with some audio-visual aids to help them understand the point that you’re trying to make and you think that getting on Skype and sharing your screen with them is the best way to do that. Firing up a screen sharing session does work well, but you can usually accomplish the same thing in an asynchronous manner. For example, you could take a screenshot and annotate it with some text and drawings to illustrate what it is you’re seeing. If a screenshot won’t work, taking a short screen recording while your narrate over it and posting the video to your forum or chat system along with a text-based description of what’s in the recording that can be searched for later can be a great way to effectively communicate with your team asynchronously. I Said What?!? Now for the second reason I listed: most asynchronous modes of communication provide a transcript of what was said and what decisions might have been made during the conversation. There have been many occasions where I’ve used the search feature of my team’s chat application to find a conversation that happened several weeks or months ago to remember what was decided. Unfortunately, I think the benefits associated with the persistence of communicating asynchronously often get overlooked when people decide to escalate to a in-person meeting or voice/video call. I’m becoming much more reluctant to suggest a voice or video call if I suspect that it might lead to codifying some kind of design decision because everyone involved is going to hang up the call and immediately forget what was decided. I recognize that you can record and archive these types of interactions, but without being able to search them the recordings aren’t terribly useful. When and How To Escalate I don’t mean to imply that communicating via voice/video or in person is never a good idea. I probably jump on a Skype call with a co-worker at least once a day to quickly hash something out or show them a bit of code that I’m working on. Also, meeting in person periodically is really important for remote teams. There’s no way around the fact that sometimes it’s easier to jump on a call and show someone my screen so they can see what I’m seeing. So when is it right to escalate? I think the simplest way to answer that is when the communication starts to feel painful. Everyone’s tolerance for that pain is different, but I think you need to let it hurt a little bit before jumping to synchronous communication. When you do escalate from asynchronous to synchronous communication, there are a couple of things you can do to maximize the effectiveness of the communication: Takes notes – This is huge and yet I’ve found that a lot of teams don’t do this. If you’re holding a meeting with  > 2 people you should have someone taking notes. Taking notes while participating in a meeting can be difficult but there are a few strategies to deal with this challenge that probably deserve a short post of their own. After the meeting, make sure the notes are posted to a place where all concerned parties (including those that might not have attended the meeting) can review and search them. Persist decisions made ASAP – If any decisions were made during the meeting, persist those decisions to a searchable medium as soon as possible following the conversation. All the teams I’ve worked on used a web-based system for tracking the on-going work and a backlog of work to be done in the future. I always try to make sure that all of the cards/stories/tasks/whatever in these systems always reflect the latest decisions that were made as the work was being planned and executed. If held a quick call with your team lead and decided that it wasn’t worth the effort to build real-time validation into that new UI you were working on, go and codify that decision in the story associated with that work immediately after you hang up. Even better, write it up in the story while you are both still on the phone. That way when the folks from your QA team pick up the story to test a few days later they’ll know why the real-time validation isn’t there without having to invoke yet another conversation about the work. Communicating Well is Hard At this point you might be thinking that communicating asynchronously is more difficult than having a live conversation. You’re right: it is more difficult. In order to communicate effectively this way you need to very carefully think about the message that you’re trying to convey and craft it in a way that’s easy for your audience to understand. This is almost always harder than just talking through a problem in real time with someone; this is why escalating communication is such a popular idea. Why wouldn’t we want to do the thing that’s easier? Easier isn’t always better. If you and your team can get in the habit of communicating effectively in an asynchronous manner you’ll find that, over time, all of your communications get less painful because you don’t need to re-iterate previously made points over and over again. If you communicate right the first time, you often don’t need to rehash old conversations because you can go back and find the decisions that were made laid out in plain language. You’ll also find that you get better at doing things like writing useful comments in your code, creating written documentation about how the feature that you just built works, or persuading your team to do things in a certain way.

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  • VSNewFile: A Visual Studio Addin to More Easily Add New Items to a Project

    - by InfinitiesLoop
    My first Visual Studio Add-in! Creating add-ins is pretty simple, once you get used to the CommandBar model it is using, which is apparently a general Office suite extensibility mechanism. Anyway, let me first explain my motivation for this. It started out as an academic exercise, as I have always wanted to dip my feet in a little VS extensibility. But I thought of a legitimate need for an add-in, at least in my personal experience, so it took on new life. But I figured I can’t be the only one who has felt this way, so I decided to publish the add-in, and host it on GitHub (VSNewFile on GitHub) hoping to spur contributions. Adding Files the Built-in Way Here’s the problem I wanted to solve. You’re working on a project, and it’s time to add a new file to the project. Whatever it is – a class, script, html page, aspx page, or what-have-you, you go through a menu or keyboard shortcut to get to the “Add New Item” dialog. Typically, you do it by right-clicking the location where you want the file (the project or a folder of it): This brings up a dialog the contains, well, every conceivable type of item you might want to add. It’s all the available item templates, which can result in anywhere from a ton to a veritable sea of choices. To be fair, this dialog has been revamped in Visual Studio 2010, which organizes it a little better than Visual Studio 2008, and adds a search box. It also loads noticeably faster.   To me, this dialog is just getting in my way. If I want to add a JavaScript script to my project, I don’t want to have to hunt for the script template item in this dialog. Yes, it is categorized, and yes, it now has a search box. But still, all this UI to swim through when all I need is a new file in the project. I will name it. I will provide the content, I don’t even need a ‘template’. VS kind of realizes this. In the add menu in a class library project, for example, there is a “Add Class…” choice. But all this really does is select that project item from the dialog by default. You still must wait for the dialog, see it, and type in a name for the file. How is that really any different than hitting F2 on an existing item? It isn’t. Adding Files the Hack Way What I often find myself doing, just to avoid going through this dialog, is to copy and paste an existing file, rename it, then “CTRL-A, DEL” the content. In a few short keystrokes I’ve got my new file. Even if the original file wasn’t the right type, it doesn’t matter – I will rename it anyway, including the extension. It works well enough if the place I am adding the file to doesn’t have much in it already. But if there are a lot of files at that level, it sucks, because the new file will have the name “Copy of xyz”, causing it to be moved into the ‘C’ section of the alphabetically sorted items, which might be far, far away from the original file (and so I tend to try and copy a file that starts with ‘C’ *evil grin*). Using ‘Export Template’ To be completely fair I should at least mention this feature. I’m not even sure if this is new in VS 2010 or not (I think so). But it allows you to export a project item or items, including potential project references required by it. Then it becomes a new item in the available ‘installed templates’. No doubt this is useful to help bootstrap new projects. But that still requires you to go through the ‘New Item’ dialog. Adding Files with VSNewFile So hopefully I have sufficiently defined the problem and got a few of you to think, “Yeah, me too!”… What VSNewFile does is let you skip the dialog entirely by adding project items directly to the context menu. But it does a bit more than that, so do read on. For example, to add a new class, you can right-click the location and pick that option. A new .cs file is instantly added to the project, and the new item is selected and put into the ‘rename’ mode immediately. The default items available are shown here. But you can customize them. You can also customize the content of each template. To do so, you create a directory in your documents folder, ‘VSNewFile Templates’. In there, you drop the templates you want to use, but you name them in a particular way. For example, here’s a template that will add a new item named “Add TITLE”. It will add a project item named “SOMEFILE.foo” (or ‘SOMEFILE1.foo’ if that exists, etc). The format of the file name is: <ORDER>_<KEY>_<BASE FILENAME>_<ICON ID>_<TITLE>.<EXTENTION> Where: <ORDER> is a number that lets you determine the order of the items in the menu (relative to each other). <KEY> is a case sensitive identifier different for each template item. More on that later. <BASE FILENAME> is the default name of the file, which doesn’t matter that much, since they will be renaming it anyway. <ICON ID> is a number the dictates the icon used for the menu item. There are a huge number of built-in choices. More on that later. <TITLE> is the string that will appear in the menu. And, the contents of the file are the default content for the item (the ‘template’). The content of the file can contain anything you want, of course. But it also supports two tokens: %NAMESPACE% and %FILENAME%, which will be replaced with the corresponding values. Here is the content of this sample: testing Namespace = %NAMESPACE% Filename = %FILENAME% I kind went back and forth on this. I could have made it so there’d be an XML or JSON file that defines the templates, instead of cramming all this data into the filename itself. I like the simplicity of this better. It makes it easy to customize since you can literally just throw these files around, copy them from someone else, etc, without worrying about merge data into a central description file, in whatever format. Here’s our new item showing up: Practical Use One immediate thing I am using this for is to make it easier to add very commonly used scripts to my web projects. For example, uh, say, jQuery? :) All I need to do is drop jQuery-1.4.2.js and jQuery-1.4.2.min.js into the templates folder, provide the order, title, etc, and then instantly, I can now add jQuery to any project I have without even thinking about “where is jQuery? Can I copy it from that other project?”   Using the KEY There are two reasons for the ‘key’ portion of the item. First, it allows you to turn off the built-in, default templates, which are: FILE = Add File (generic, empty file) VB = Add VB Class CS = Add C# Class (includes some basic usings) HTML = Add HTML page (includes basic structure, doctype, etc) JS = Add Script (includes an immediately-invoking function closure) To turn one off, just include a file with the name “_<KEY>”. For example, to turn off all the items except our custom one, you do this: The other reason for the key is that there are new Visual Studio Commands created for each one. This makes it possible to bind a keyboard shortcut to one of them. So you could, for example, have a keyboard combination that adds a new web page to your website, or a new CS class to your class library, etc. Here is our sample item showing up in the keyboard bindings option. Even though the contents of the template directory may change from one launch of Visual Studio to the next, the bindings will remain attached to any item with a particular key, thanks to it taking care not to lose keyboard bindings even though the commands are completely recreated each time. The Icon Face ID Visual Studio uses a Microsoft Office style add-in mechanism, I gather. There are a predetermined set of built-in icons available. You can use your own icons when developing add-ins, of course, but I’m no designer. I just wanted to find appropriate-ish icons for the built-in templates, and allow you to choose from an existing built-in icon for your own. Unfortunately, there isn’t a lot out there on the interwebs that helps you figure out what the built-in types are. There’s an MSDN article that describes at length a way to create a program that lists all the icons. But I don’t want to write a program to figure them out! Just show them to me! Sheesh :) Thankfully, someone out there felt the same way, and uses a novel hack to get the icons to show up in an outlook toolbar. He then painstakingly took screenshots of them, one group at a time. It isn’t complete though – there are tens of thousands of icons. But it’s good enough. If anyone has an exhaustive list, please let me, and the rest of the add-in community know. Icon Face ID Reference Installing the Add-in It will work with Visual Studio 2008 and Visual Studio 2010. Just unzip the release into your Documents\Visual Studio 20xx\Addins folder. It contains the binary and the Visual Studio “.addin” file. For example, the path to mine is: C:\Users\InfinitiesLoop\Documents\Visual Studio 2010\Addins Conclusion So that’s it! I hope you find it as useful as I have. It’s on GitHub, so if you’re into this kind of thing, please do fork it and improve it! Reference: VSNewFile on GitHub VSNewFile release on GitHub Icon Face ID Reference

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  • Guest Post: Using IronRuby and .NET to produce the &lsquo;Hello World of WPF&rsquo;

    - by Eric Nelson
    [You might want to also read other GuestPosts on my blog – or contribute one?] On the 26th and 27th of March (2010) myself and Edd Morgan of Microsoft will be popping along to the Scottish Ruby Conference. I dabble with Ruby and I am a huge fan whilst Edd is a “proper Ruby developer”. Hence I asked Edd if he was interested in creating a guest post or two for my blog on IronRuby. This is the second of those posts. If you should stumble across this post and happen to be attending the Scottish Ruby Conference, then please do keep a look out for myself and Edd. We would both love to chat about all things Ruby and IronRuby. And… we should have (if Amazon is kind) a few books on IronRuby with us at the conference which will need to find a good home. This is me and Edd and … the book: Order on Amazon: http://bit.ly/ironrubyunleashed Using IronRuby and .NET to produce the ‘Hello World of WPF’ In my previous post I introduced, to a minor extent, IronRuby. I expanded a little on the basics of by getting a Rails app up-and-running on this .NET implementation of the Ruby language — but there wasn't much to it! So now I would like to go from simply running a pre-existing project under IronRuby to developing a whole new application demonstrating the seamless interoperability between IronRuby and .NET. In particular, we'll be using WPF (Windows Presentation Foundation) — the component of the .NET Framework stack used to create rich media and graphical interfaces. Foundations of WPF To reiterate, WPF is the engine in the .NET Framework responsible for rendering rich user interfaces and other media. It's not the only collection of libraries in the framework with the power to do this — Windows Forms does the trick, too — but it is the most powerful and flexible. Put simply, WPF really excels when you need to employ eye candy. It's all about creating impact. Whether you're presenting a document, video, a data entry form, some kind of data visualisation (which I am most hopeful for, especially in terms of IronRuby - more on that later) or chaining all of the above with some flashy animations, you're likely to find that WPF gives you the most power when developing any of these for a Windows target. Let's demonstrate this with an example. I give you what I like to consider the 'hello, world' of WPF applications: the analogue clock. Today, over my lunch break, I created a WPF-based analogue clock using IronRuby... Any normal person would have just looked at their watch. - Twitter The Sample Application: Click here to see this sample in full on GitHub. Using Windows Presentation Foundation from IronRuby to create a Clock class Invoking the Clock class   Gives you The above is by no means perfect (it was a lunch break), but I think it does the job of illustrating IronRuby's interoperability with WPF using a familiar data visualisation. I'm sure you'll want to dissect the code yourself, but allow me to step through the important bits. (By the way, feel free to run this through ir first to see what actually happens). Now we're using IronRuby - unlike my previous post where we took pure Ruby code and ran it through ir, the IronRuby interpreter, to demonstrate compatibility. The main thing of note is the very distinct parallels between .NET namespaces and Ruby modules, .NET classes and Ruby classes. I guess there's not much to say about it other than at this point, you may as well be working with a purely Ruby graphics-drawing library. You're instantiating .NET objects, but you're doing it with the standard Ruby .new method you know from Ruby as Object#new — although, the root object of all your IronRuby objects isn't actually Object, it's System.Object. You're calling methods on these objects (and classes, for example in the call to System.Windows.Controls.Canvas.SetZIndex()) using the underscored, lowercase convention established for the Ruby language. The integration is so seamless. The fact that you're using a dynamic language on top of .NET's CLR is completely abstracted from you, allowing you to just build your software. A Brief Note on Events Events are a big part of developing client applications in .NET as well as under every other environment I can think of. In case you aren't aware, event-driven programming is essentially the practice of telling your code to call a particular method, or other chunk of code (a delegate) when something happens at an unpredictable time. You can never predict when a user is going to click a button, move their mouse or perform any other kind of input, so the advent of the GUI is what necessitated event-driven programming. This is where one of my favourite aspects of the Ruby language, blocks, can really help us. In traditional C#, for instance, you may subscribe to an event (assign a block of code to execute when an event occurs) in one of two ways: by passing a reference to a named method, or by providing an anonymous code block. You'd be right for seeing the parallel here with Ruby's concept of blocks, Procs and lambdas. As demonstrated at the very end of this rather basic script, we are using .NET's System.Timers.Timer to (attempt to) update the clock every second (I know it's probably not the best way of doing this, but for example's sake). Note: Diverting a little from what I said above, the ticking of a clock is very predictable, yet we still use the event our Timer throws to do this updating as one of many ways to perform that task outside of the main thread. You'll see that all that's needed to assign a block of code to be triggered on an event is to provide that block to the method of the name of the event as it is known to the CLR. This drawback to this is that it only allows the delegation of one code block to each event. You may use the add method to subscribe multiple handlers to that event - pushing that to the end of a queue. Like so: def tick puts "tick tock" end timer.elapsed.add method(:tick) timer.elapsed.add proc { puts "tick tock" } tick_handler = lambda { puts "tick tock" } timer.elapsed.add(tick_handler)   The ability to just provide a block of code as an event handler helps IronRuby towards that very important term I keep throwing around; low ceremony. Anonymous methods are, of course, available in other more conventional .NET languages such as C# and VB but, as usual, feel ever so much more elegant and natural in IronRuby. Note: Whether it's a named method or an anonymous chunk o' code, the block you delegate to the handling of an event can take arguments - commonly, a sender object and some args. Another Brief Note on Verbosity Personally, I don't mind verbose chaining of references in my code as long as it doesn't interfere with performance - as evidenced in the example above. While I love clean code, there's a certain feeling of safety that comes with the terse explicitness of long-winded addressing and the describing of objects as opposed to ambiguity (not unlike this sentence). However, when working with IronRuby, even I grow tired of typing System::Whatever::Something. Some people enjoy simply assuming namespaces and forgetting about them, regardless of the language they're using. Don't worry, IronRuby has you covered. It is completely possible to, with a call to include, bring the contents of a .NET-converted module into context of your IronRuby code - just as you would if you wanted to bring in an 'organic' Ruby module. To refactor the style of the above example, I could place the following at the top of my Clock class: class Clock include System::Windows::Shape include System::Windows::Media include System::Windows::Threading # and so on...   And by doing so, reduce calls to System::Windows::Shapes::Ellipse.new to simply Ellipse.new or references to System::Windows::Threading::DispatcherPriority.Render to a friendlier DispatcherPriority.Render. Conclusion I hope by now you can understand better how IronRuby interoperates with .NET and how you can harness the power of the .NET framework with the dynamic nature and elegant idioms of the Ruby language. The manner and parlance of Ruby that makes it a joy to work with sets of data is, of course, present in IronRuby — couple that with WPF's capability to produce great graphics quickly and easily, and I hope you can visualise the possibilities of data visualisation using these two things. Using IronRuby and WPF together to create visual representations of data and infographics is very exciting to me. Although today, with this project, we're only presenting one simple piece of information - the time - the potential is much grander. My day-to-day job is centred around software development and UI design, specifically in the realm of healthcare, and if you were to pay a visit to our office you would behold, directly above my desk, a large plasma TV with a constantly rotating, animated slideshow of charts and infographics to help members of our team do their jobs. It's an app powered by WPF which never fails to spark some conversation with visitors whose gaze has been hooked. If only it was written in IronRuby, the pleasantly low ceremony and reduced pre-processing time for my brain would have helped greatly. Edd Morgan blog Related Links: Getting PhP and Ruby working on Windows Azure and SQL Azure

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  • Spooling in SQL execution plans

    - by Rob Farley
    Sewing has never been my thing. I barely even know the terminology, and when discussing this with American friends, I even found out that half the words that Americans use are different to the words that English and Australian people use. That said – let’s talk about spools! In particular, the Spool operators that you find in some SQL execution plans. This post is for T-SQL Tuesday, hosted this month by me! I’ve chosen to write about spools because they seem to get a bad rap (even in my song I used the line “There’s spooling from a CTE, they’ve got recursion needlessly”). I figured it was worth covering some of what spools are about, and hopefully explain why they are remarkably necessary, and generally very useful. If you have a look at the Books Online page about Plan Operators, at http://msdn.microsoft.com/en-us/library/ms191158.aspx, and do a search for the word ‘spool’, you’ll notice it says there are 46 matches. 46! Yeah, that’s what I thought too... Spooling is mentioned in several operators: Eager Spool, Lazy Spool, Index Spool (sometimes called a Nonclustered Index Spool), Row Count Spool, Spool, Table Spool, and Window Spool (oh, and Cache, which is a special kind of spool for a single row, but as it isn’t used in SQL 2012, I won’t describe it any further here). Spool, Table Spool, Index Spool, Window Spool and Row Count Spool are all physical operators, whereas Eager Spool and Lazy Spool are logical operators, describing the way that the other spools work. For example, you might see a Table Spool which is either Eager or Lazy. A Window Spool can actually act as both, as I’ll mention in a moment. In sewing, cotton is put onto a spool to make it more useful. You might buy it in bulk on a cone, but if you’re going to be using a sewing machine, then you quite probably want to have it on a spool or bobbin, which allows it to be used in a more effective way. This is the picture that I want you to think about in relation to your data. I’m sure you use spools every time you use your sewing machine. I know I do. I can’t think of a time when I’ve got out my sewing machine to do some sewing and haven’t used a spool. However, I often run SQL queries that don’t use spools. You see, the data that is consumed by my query is typically in a useful state without a spool. It’s like I can just sew with my cotton despite it not being on a spool! Many of my favourite features in T-SQL do like to use spools though. This looks like a very similar query to before, but includes an OVER clause to return a column telling me the number of rows in my data set. I’ll describe what’s going on in a few paragraphs’ time. So what does a Spool operator actually do? The spool operator consumes a set of data, and stores it in a temporary structure, in the tempdb database. This structure is typically either a Table (ie, a heap), or an Index (ie, a b-tree). If no data is actually needed from it, then it could also be a Row Count spool, which only stores the number of rows that the spool operator consumes. A Window Spool is another option if the data being consumed is tightly linked to windows of data, such as when the ROWS/RANGE clause of the OVER clause is being used. You could maybe think about the type of spool being like whether the cotton is going onto a small bobbin to fit in the base of the sewing machine, or whether it’s a larger spool for the top. A Table or Index Spool is either Eager or Lazy in nature. Eager and Lazy are Logical operators, which talk more about the behaviour, rather than the physical operation. If I’m sewing, I can either be all enthusiastic and get all my cotton onto the spool before I start, or I can do it as I need it. “Lazy” might not the be the best word to describe a person – in the SQL world it describes the idea of either fetching all the rows to build up the whole spool when the operator is called (Eager), or populating the spool only as it’s needed (Lazy). Window Spools are both physical and logical. They’re eager on a per-window basis, but lazy between windows. And when is it needed? The way I see it, spools are needed for two reasons. 1 – When data is going to be needed AGAIN. 2 – When data needs to be kept away from the original source. If you’re someone that writes long stored procedures, you are probably quite aware of the second scenario. I see plenty of stored procedures being written this way – where the query writer populates a temporary table, so that they can make updates to it without risking the original table. SQL does this too. Imagine I’m updating my contact list, and some of my changes move data to later in the book. If I’m not careful, I might update the same row a second time (or even enter an infinite loop, updating it over and over). A spool can make sure that I don’t, by using a copy of the data. This problem is known as the Halloween Effect (not because it’s spooky, but because it was discovered in late October one year). As I’m sure you can imagine, the kind of spool you’d need to protect against the Halloween Effect would be eager, because if you’re only handling one row at a time, then you’re not providing the protection... An eager spool will block the flow of data, waiting until it has fetched all the data before serving it up to the operator that called it. In the query below I’m forcing the Query Optimizer to use an index which would be upset if the Name column values got changed, and we see that before any data is fetched, a spool is created to load the data into. This doesn’t stop the index being maintained, but it does mean that the index is protected from the changes that are being done. There are plenty of times, though, when you need data repeatedly. Consider the query I put above. A simple join, but then counting the number of rows that came through. The way that this has executed (be it ideal or not), is to ask that a Table Spool be populated. That’s the Table Spool operator on the top row. That spool can produce the same set of rows repeatedly. This is the behaviour that we see in the bottom half of the plan. In the bottom half of the plan, we see that the a join is being done between the rows that are being sourced from the spool – one being aggregated and one not – producing the columns that we need for the query. Table v Index When considering whether to use a Table Spool or an Index Spool, the question that the Query Optimizer needs to answer is whether there is sufficient benefit to storing the data in a b-tree. The idea of having data in indexes is great, but of course there is a cost to maintaining them. Here we’re creating a temporary structure for data, and there is a cost associated with populating each row into its correct position according to a b-tree, as opposed to simply adding it to the end of the list of rows in a heap. Using a b-tree could even result in page-splits as the b-tree is populated, so there had better be a reason to use that kind of structure. That all depends on how the data is going to be used in other parts of the plan. If you’ve ever thought that you could use a temporary index for a particular query, well this is it – and the Query Optimizer can do that if it thinks it’s worthwhile. It’s worth noting that just because a Spool is populated using an Index Spool, it can still be fetched using a Table Spool. The details about whether or not a Spool used as a source shows as a Table Spool or an Index Spool is more about whether a Seek predicate is used, rather than on the underlying structure. Recursive CTE I’ve already shown you an example of spooling when the OVER clause is used. You might see them being used whenever you have data that is needed multiple times, and CTEs are quite common here. With the definition of a set of data described in a CTE, if the query writer is leveraging this by referring to the CTE multiple times, and there’s no simplification to be leveraged, a spool could theoretically be used to avoid reapplying the CTE’s logic. Annoyingly, this doesn’t happen. Consider this query, which really looks like it’s using the same data twice. I’m creating a set of data (which is completely deterministic, by the way), and then joining it back to itself. There seems to be no reason why it shouldn’t use a spool for the set described by the CTE, but it doesn’t. On the other hand, if we don’t pull as many columns back, we might see a very different plan. You see, CTEs, like all sub-queries, are simplified out to figure out the best way of executing the whole query. My example is somewhat contrived, and although there are plenty of cases when it’s nice to give the Query Optimizer hints about how to execute queries, it usually doesn’t do a bad job, even without spooling (and you can always use a temporary table). When recursion is used, though, spooling should be expected. Consider what we’re asking for in a recursive CTE. We’re telling the system to construct a set of data using an initial query, and then use set as a source for another query, piping this back into the same set and back around. It’s very much a spool. The analogy of cotton is long gone here, as the idea of having a continual loop of cotton feeding onto a spool and off again doesn’t quite fit, but that’s what we have here. Data is being fed onto the spool, and getting pulled out a second time when the spool is used as a source. (This query is running on AdventureWorks, which has a ManagerID column in HumanResources.Employee, not AdventureWorks2012) The Index Spool operator is sucking rows into it – lazily. It has to be lazy, because at the start, there’s only one row to be had. However, as rows get populated onto the spool, the Table Spool operator on the right can return rows when asked, ending up with more rows (potentially) getting back onto the spool, ready for the next round. (The Assert operator is merely checking to see if we’ve reached the MAXRECURSION point – it vanishes if you use OPTION (MAXRECURSION 0), which you can try yourself if you like). Spools are useful. Don’t lose sight of that. Every time you use temporary tables or table variables in a stored procedure, you’re essentially doing the same – don’t get upset at the Query Optimizer for doing so, even if you think the spool looks like an expensive part of the query. I hope you’re enjoying this T-SQL Tuesday. Why not head over to my post that is hosting it this month to read about some other plan operators? At some point I’ll write a summary post – once I have you should find a comment below pointing at it. @rob_farley

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  • Who writes the words? A rant with graphs.

    - by Roger Hart
    If you read my rant, you'll know that I'm getting a bit of a bee in my bonnet about user interface text. But rather than just yelling about the way the world should be (short version: no UI text would suck), it seemed prudent to actually gather some data. Rachel Potts has made an excellent first foray, by conducting a series of interviews across organizations about how they write user interface text. You can read Rachel's write up here. She presents the facts as she found them, and doesn't editorialise. The result is insightful, but impartial isn't really my style. So here's a rant with graphs. My method, and how it sucked I sent out a short survey. Survey design is one of my hobby-horses, and since some smartarse in the comments will mention it if I don't, I'll step up and confess: I did not design this one well. It was potentially ambiguous, implicitly excluded people, and since I only really advertised it on Twitter and a couple of mailing lists the sample will be chock full of biases. Regardless, these were the questions: What do you do? Select the option that best describes your role What kind of software does your organization make? (optional) In your organization, who writes the text on your software user interfaces? (for example: button names, static text, tooltips, and so on) Tick all that apply. In your organization who is responsible for user interface text? Who "owns" it? The most glaring issue (apart from question 3 being a bit broken) was that I didn't make it clear that I was asking about applications. Desktop, mobile, or web, I wouldn't have minded. In fact, it might have been interesting to categorize and compare. But a few respondents commented on the seeming lack of relevance, since they didn't really make software. There were some other issues too. It wasn't the best survey. So, you know, pinch of salt time with what follows. Despite this, there were 100 or so respondents. This post covers the overview, and you can look at the raw data in this spreadsheet What did people do? Boring graph number one: I wasn't expecting that. Given I pimped the survey on twitter and a couple of Tech Comms discussion lists, I was more banking on and even Content Strategy/Tech Comms split. What the "Others" specified: Three people chipped in with Technical Writer. Author, apparently, doesn't cut it. There's a "nobody reads the instructions" joke in there somewhere, I'm sure. There were a couple of hybrid roles, including Tech Comms and Testing, which sounds gruelling and thankless. There was also, an Intranet Manager, a Creative Director, a Consultant, a CTO, an Information Architect, and a Translator. That's a pretty healthy slice through the industry. Who wrote UI text? Boring graph number two: Annoyingly, I made this a "tick all that apply" question, so I can't make crude and inflammatory generalizations about percentages. This is more about who gets involved in user interface wording. So don't panic about the number of developers writing UI text. First off, it just means they're involved. Second, they might be good at it. What? It could happen. Ours are involved - they write a placeholder and flag it to me for changes. Sometimes I don't make any. It's also not surprising that there's so much UX in the mix. Some of that will be people taking care, and crafting an understandable interface. Some of it will be whatever text goes on the wireframe making it into production. I'm going to assume that's what happened at eBay, when their iPhone app purportedly shipped with the placeholder text "Some crappy content goes here". Ahem. Listing all 17 "other" responses would make this post lengthy indeed, but you can read them in the raw data spreadsheet. The award for the approach that sounds the most like a good idea yet carries the highest risk of ending badly goes to whoever offered up "External agencies using focus groups". If you're reading this, and that actually works, leave a comment. I'm fascinated. Who owned UI text Stop. Bar chart time: Wow. Let's cut to the chase, and by "chase", I mean those inflammatory generalizations I was talking about: In around 60% of cases the person responsible for user interface text probably lacks the relevant expertise. Even in the categories I count as being likely to have relevant skills (Marketing Copywriters, Content Strategists, Technical Authors, and User Experience Designers) there's a case for each role being unsuited, as you'll see in Rachel's blog post So it's not as simple as my headline. Does that mean that you personally, Mr Developer reading this, write bad button names? Of course not. I know nothing about you. It rather implies that as a category, the majority of people looking after UI text have neither communication nor user experience as their primary skill set, and as such will probably only be good at this by happy accident. I don't have a way of measuring those frequency of those accidents. What the Others specified: I don't know who owns it. I assume the project manager is responsible. "copywriters" when they wish to annoy me. the client's web maintenance person, often PR or MarComm That last one chills me to the bone. Still, at least nobody said "the work experience kid". You can see the rest in the spreadsheet. My overwhelming impression here is of user interface text as an unloved afterthought. There were fewer "nobody" responses than I expected, and a much broader split. But the relative predominance of developers owning and writing UI text suggests to me that organizations don't see it as something worth dedicating attention to. If true, that's bothersome. Because the words on the screen, particularly the names of things, are fundamental to the ability to understand an use software. It's also fascinating that Technical Authors and Content Strategists are neck and neck. For such a nascent discipline, Content Strategy appears to have made a mark on software development. Or my sample is skewed. But it feels like a bit of validation for my rant: Content Strategy is eating Tech Comms' lunch. That's not a bad thing. Well, not if the UI text is getting done well. And that's the caveat to this whole post. I couldn't care less who writes UI text, provided they consider the user and don't suck at it. I care that it may be falling by default to people poorly disposed to doing it right. And I care about that because so much user interface text sucks. The most interesting question Was one I forgot to ask. It's this: Does your organization have technical authors/writers? Like a lot of survey data, that doesn't tell you much on its own. But once we get a bit dimensional, it become more interesting. So taken with the other questions, this would have let me find out what I really want to know: What proportion of organizations have Tech Comms professionals but don't use them for UI text? Who writes UI text in their place? Why this happens? It's possible (feasible is another matter) that hundreds of companies have tech authors who don't work on user interfaces because they've empirically discovered that someone else, say the Marketing Copywriter, is better at it. And once we've all finished laughing, I'll point out that I've met plenty of tech authors who just aren't used to thinking about users at the point of need in the way UI text and embedded user assistance require. If you've got what I regard, perhaps unfairly, as the bad kind of tech author - the old-school kind with the thousand-page pdf and the grammar obsession - if you've got one of those then you probably are better off getting the UX folk or the copywriters to do your UI text. At the very least, they'll derive terminology from user research.

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  • Software development is (mostly) a trade, and what to do about it

    - by Jeff
    (This is another cross-post from my personal blog. I don’t even remember when I first started to write it, but I feel like my opinion is well enough baked to share.) I've been sitting on this for a long time, particularly as my opinion has changed dramatically over the last few years. That I've encountered more crappy code than maintainable, quality code in my career as a software developer only reinforces what I'm about to say. Software development is just a trade for most, and not a huge academic endeavor. For those of you with computer science degrees readying your pitchforks and collecting your algorithm interview questions, let me explain. This is not an assault on your way of life, and if you've been around, you know I'm right about the quality problem. You also know the HR problem is very real, or we wouldn't be paying top dollar for mediocre developers and importing people from all over the world to fill the jobs we can't fill. I'm going to try and outline what I see as some of the problems, and hopefully offer my views on how to address them. The recruiting problem I think a lot of companies are doing it wrong. Over the years, I've had two kinds of interview experiences. The first, and right, kind of experience involves talking about real life achievements, followed by some variation on white boarding in pseudo-code, drafting some basic system architecture, or even sitting down at a comprooder and pecking out some basic code to tackle a real problem. I can honestly say that I've had a job offer for every interview like this, save for one, because the task was to debug something and they didn't like me asking where to look ("everyone else in the company died in a plane crash"). The other interview experience, the wrong one, involves the classic torture test designed to make the candidate feel stupid and do things they never have, and never will do in their job. First they will question you about obscure academic material you've never seen, or don't care to remember. Then they'll ask you to white board some ridiculous algorithm involving prime numbers or some kind of string manipulation no one would ever do. In fact, if you had to do something like this, you'd Google for a solution instead of waste time on a solved problem. Some will tell you that the academic gauntlet interview is useful to see how people respond to pressure, how they engage in complex logic, etc. That might be true, unless of course you have someone who brushed up on the solutions to the silly puzzles, and they're playing you. But here's the real reason why the second experience is wrong: You're evaluating for things that aren't the job. These might have been useful tactics when you had to hire people to write machine language or C++, but in a world dominated by managed code in C#, or Java, people aren't managing memory or trying to be smarter than the compilers. They're using well known design patterns and techniques to deliver software. More to the point, these puzzle gauntlets don't evaluate things that really matter. They don't get into code design, issues of loose coupling and testability, knowledge of the basics around HTTP, or anything else that relates to building supportable and maintainable software. The first situation, involving real life problems, gives you an immediate idea of how the candidate will work out. One of my favorite experiences as an interviewee was with a guy who literally brought his work from that day and asked me how to deal with his problem. I had to demonstrate how I would design a class, make sure the unit testing coverage was solid, etc. I worked at that company for two years. So stop looking for algorithm puzzle crunchers, because a guy who can crush a Fibonacci sequence might also be a guy who writes a class with 5,000 lines of untestable code. Fashion your interview process on ways to reveal a developer who can write supportable and maintainable code. I would even go so far as to let them use the Google. If they want to cut-and-paste code, pass on them, but if they're looking for context or straight class references, hire them, because they're going to be life-long learners. The contractor problem I doubt anyone has ever worked in a place where contractors weren't used. The use of contractors seems like an obvious way to control costs. You can hire someone for just as long as you need them and then let them go. You can even give them the work that no one else wants to do. In practice, most places I've worked have retained and budgeted for the contractor year-round, meaning that the $90+ per hour they're paying (of which half goes to the person) would have been better spent on a full-time person with a $100k salary and benefits. But it's not even the cost that is an issue. It's the quality of work delivered. The accountability of a contractor is totally transient. They only need to deliver for as long as you keep them around, and chances are they'll never again touch the code. There's no incentive for them to get things right, there's little incentive to understand your system or learn anything. At the risk of making an unfair generalization, craftsmanship doesn't matter to most contractors. The education problem I don't know what they teach in college CS courses. I've believed for most of my adult life that a college degree was an essential part of being successful. Of course I would hold that bias, since I did it, and have the paper to show for it in a box somewhere in the basement. My first clue that maybe this wasn't a fully qualified opinion comes from the fact that I double-majored in journalism and radio/TV, not computer science. Eventually I worked with people who skipped college entirely, many of them at Microsoft. Then I worked with people who had a masters degree who sucked at writing code, next to the high school diploma types that rock it every day. I still think there's a lot to be said for the social development of someone who has the on-campus experience, but for software developers, college might not matter. As I mentioned before, most of us are not writing compilers, and we never will. It's actually surprising to find how many people are self-taught in the art of software development, and that should reveal some interesting truths about how we learn. The first truth is that we learn largely out of necessity. There's something that we want to achieve, so we do what I call just-in-time learning to meet those goals. We acquire knowledge when we need it. So what about the gaps in our knowledge? That's where the most valuable education occurs, via our mentors. They're the people we work next to and the people who write blogs. They are critical to our professional development. They don't need to be an encyclopedia of jargon, but they understand the craft. Even at this stage of my career, I probably can't tell you what SOLID stands for, but you can bet that I practice the principles behind that acronym every day. That comes from experience, augmented by my peers. I'm hell bent on passing that experience to others. Process issues If you're a manager type and don't do much in the way of writing code these days (shame on you for not messing around at least), then your job is to isolate your tradespeople from nonsense, while bringing your business into the realm of modern software development. That doesn't mean you slap up a white board with sticky notes and start calling yourself agile, it means getting all of your stakeholders to understand that frequent delivery of quality software is the best way to deal with change and evolving expectations. It also means that you have to play technical overlord to make sure the education and quality issues are dealt with. That's why I make the crack about sticky notes, because without the right technique being practiced among your code monkeys, you're just a guy with sticky notes. You're asking your business to accept frequent and iterative delivery, now make sure that the folks writing the code can handle the same thing. This means unit testing, the right instrumentation, integration tests, automated builds and deployments... all of the stuff that makes it easy to see when change breaks stuff. The prognosis I strongly believe that education is the most important part of what we do. I'm encouraged by things like The Starter League, and it's the kind of thing I'd love to see more of. I would go as far as to say I'd love to start something like this internally at an existing company. Most of all though, I can't emphasize enough how important it is that we mentor each other and share our knowledge. If you have people on your staff who don't want to learn, fire them. Seriously, get rid of them. A few months working with someone really good, who understands the craftsmanship required to build supportable and maintainable code, will change that person forever and increase their value immeasurably.

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  • Visual Studio 2010 Beta 2 Startup Failures

    - by Rick Strahl
    I’ve been working with VS 2010 Beta 2 for a while now and while it works Ok most of the time it seems the environment is very, very fragile when it comes to crashes and installed packages. Specifically I’ve been working just fine for days, then when VS 2010 crashes it will not re-start. Instead I get the good old Application cannot start dialog: Other failures I’ve seen bring forth other just as useful dialogs with information overload like Operation cannot be performed which for me specifically happens when trying to compile any project. After a bit of digging around and a post to Microsoft Connect the solution boils down to resetting the VS.NET environment. The Application Cannot Start issue stems from a package load failure of some sort, so the work around for this is typically: c:\program files\Visual Studio 2010\Common7\IDE\devenv.exe /ResetSkipPkgs In most cases that should do the trick. If it doesn’t and the error doesn’t go away the more drastic: c:\program files\Visual Studio 2010\Common7\IDE\devenv.exe /ResetSettings is required which resets all settings in VS to its installation defaults. Between these two I’ve always been able to get VS to startup and run properly. BTW it’s handy to keep a list of command line options for Visual Studio around: http://msdn.microsoft.com/en-us/library/xee0c8y7%28VS.100%29.aspx Note that the /? option in VS 2010 doesn’t display all the options available but rather displays the ‘demo version’ message instead, so the above should be helpful. Also note that unless you install Visual C++ the Visual Studio Command Prompt icon is not automatically installed so you may have to navigate manually to the appropriate folder above. Cannot Build Failures If you get the Cannot compile error dialog, there is another thing that have worked for me: Change your project build target from Debug to Release (or whatever – just change it) and compile again. If that doesn’t work doing the reset steps above will do it for me. It appears this failure comes from some sort of interference of other versions of Visual Studio installed on the system and running another version first. Resetting the build target explicitly seems to reset the build providers to a normalized state so that things work in many cases. But not all. Worst case – resetting settings will do it. The bottom line for working in VS 2010 has been – don’t get too attached to your custom settings as they will get blown away quite a bit. I’ve probably been through 20 or more of these VS resets although I’ve been working with it quite a bit on an internal project. It’s kind of frustrating to see this kind of high level instability in a Beta 2 product which is supposedly the last public beta they will put out. On the other hand this beta has been otherwise rather stable and performance is roughly equivalent to VS 2008. Although I mention the crash above – crashes I’ve seen have been relatively rare and no more frequent than in VS 2008 it seems. Given the drastic UI changes in VS 2010 (using WPF for the shell and editor) I’m actually impressed that the product is as stable as it is at this point. Also I was seriously worried about text quality going to a WPF model, but thankfully WPF 4.0 addresses the blurry text issue with native font rendering to render text on non-cleartype enabled systems crisply. Anyway I hope that these notes are helpful to some of you playing around with the beta and running into problems. Hopefully you won’t need them :-}© Rick Strahl, West Wind Technologies, 2005-2010

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  • 11 Types of Developers

    - by Lee Brandt
    Jack Dawson Jack Dawson is the homeless drifter in Titanic. At one point in the movie he says, “I figure life’s a gift, and I don’t intend on wasting it.” He is happy to wander wherever life takes him. He works himself from place to place, making just enough money to make it to his next adventure. The “Jack Dawson” developer clings on to any new technology as the ‘next big thing’, and will find ways to shoe-horn it in to places where it is not a fit. He is very appealing to the other developers because they want to try the newest techniques and tools too, He will only stay until the new technology either bores him or becomes problematic. Jack will also be hard to find once the technology has been implemented, because he will be on to the next shiny thing. However, having a Jack Dawson on your team can be beneficial. Jack can be a great ally when attempting to convince a stodgy, corporate entity to upgrade. Jack usually has an encyclopedic recall of all the new features of the technology upgrade and is more than happy to interject them in any conversation. Tom Smykowski Tom is the neurotic employee in Office Space, and is deathly afraid of being fired. He will do only what is necessary to keep the status quo. He believes as long as nothing changes, his job is safe. He will scoff at anything new and be the naysayer during any change initiative. Tom can be useful in off-setting Jack Dawson. Jack will constantly be pushing for change and Tom will constantly be fighting it. When you see that Jack is getting kind of bored with a new technology and Tom has finally stopped wetting himself at the mere mention of it, then it is probably the sweet spot of beginning to implement that new technology (providing it is the right tool for the job). Ray Consella Ray is the guy who built the Field of Dreams. He took a risk. Sometimes he screwed it up, but he knew he didn’t want to end up regretting not attempting it. He constantly doubted himself, but he knew he had to keep going. Granted, he was doing what the voices in his head were telling him to do, but my point is he was driven to do something that most people considered crazy. Even when his friends, his wife and even he told himself he was crazy, somewhere inside himself, he knew it was the right thing to do. These are the innovators. These are the Bill Gates and Steve Jobs of the world. The take risks, they fail, they learn and the get better. Obviously, this kind of person thrives in start-ups and smaller companies, but that is due to their natural aversion to bureaucracy. They want to see their ideas put into motion quickly, and withdrawn quickly if it doesn’t work. Short feedback cycles are essential to Ray. He wants to know if his idea is working or not. He wants to modify or reverse his idea if it is not working or makes things worse. These are the agilistas. May I always be one.

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  • Software development stack 2012

    A couple of months ago, I posted on Google+ about my evaluation period for a new software development stack in general. "Analysing existing 'jungle' of multiple applications and tools in various languages for clarification and future design decisions. Great fun and lots of headaches... #DevelopersLife" Surprisingly, there was response... ;-) - And this series of articles is initiated by this post. Thanks Olaf. The past few years... Well, after all my first choice of software development in the past was Microsoft Visual FoxPro 6.0 - 9.0 in combination with Microsoft SQL Server 2000 - 2008 and Crystal Reports 9.x - XI. Honestly, it is my main working environment due to exisiting maintenance and support plans with my customers, but also for new project requests. And... hands on, it is still my first choice for data manipulation and migration options. But the earth is spinning, and as a software craftsman one has to be flexible with the choice of tools. In parallel to my knowledge and expertise in the above mentioned tools, I already started very early to get my hands dirty with the Microsoft .NET Framework. If I remember correctly, I started back in 2002/2003 with the first version ever. But this was more out of curiousity. During the years this kind of development got more serious and demanding, and I focused myself on interop and integrational libraries and applications. Mainly, to expose exisitng features of the .NET Framework to Visual FoxPro - I even had a session about that at the German Developer's Conference in Frankfurt. Observation of recent developments With the recent hype on Javascript and HTML5, especially for Windows 8 and Windows Phone 8 development, I had several 'Deja vu' events... Back in early 2006 (roughly) I had a conversation on the future of Web and Desktop development with my former colleagues Golo Roden and Thomas Wilting about the underestimation of Javascript and its root as a prototype-based, dynamic, full-featured programming language. During this talk with them I took the Mozilla applications, namely Firefox and Thunderbird, as a reference which are mainly based on XML, CSS, Javascript and images - besides the core rendering engine. And that it is very simple to write your own extensions for the Gecko rendering engine. Looking at the Windows Vista Sidebar widgets, just underlines this kind of usage. So, yes the 'Modern UI' of Windows 8 based on HTML5, CSS3 and Javascript didn't come as any surprise to me. Just allow me to ask why did it take so long for Microsoft to come up with this step? A new set of tools Ok, coming from web development in HTML 4, CSS and Javascript prior to Visual FoxPro, I am partly going back to that combination of technologies. What is the other part of the software development stack here at IOS Indian Ocean Software Ltd? Frankly, it is easy and straight forward to describe: Microsoft Visual FoxPro 9.0 SP 2 - still going strong! Visual Studio 2012 (C# on latest .NET Framework) MonoDevelop Telerik DevCraft Suite WPF ASP.NET MVC Windows 8 Kendo UI OpenAccess ORM Reporting JustCode CODE Framework by EPS Software MonoTouch and Mono for Android Subversion and additional tools for the daily routine: Notepad++, JustCode, SQL Compare, DiffMerge, VMware, etc. Following the principles of Clean Code Developer and the Agile Manifesto Actually, nothing special about this combination but rather a solid fundament to work with and create line of business applications for customers.Honestly, I am really interested in your choice of 'weapons' for software development, and hopefully there might be some nice conversations in the comment section. Over the next coming days/weeks I'm going to describe a little bit more in detail about the reasons for my decision. Articles will be added bit by bit here as reference, too. Please bear with me... Regards, JoKi

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  • ASP.NET Error Handling: Creating an extension method to send error email

    - by Jalpesh P. Vadgama
    Error handling in asp.net required to handle any kind of error occurred. We all are using that in one or another scenario. But some errors are there which will occur in some specific scenario in production environment in this case We can’t show our programming errors to the End user. So we are going to put a error page over there or whatever best suited as per our requirement. But as a programmer we should know that error so we can track the scenario and we can solve that error or can handle error. In this kind of situation an Error Email comes handy. Whenever any occurs in system it will going to send error in our email. Here I am going to write a extension method which will send errors in email. From asp.net 3.5 or higher version of .NET framework  its provides a unique way to extend your classes. Here you can fine more information about extension method. So lets create extension method via implementing a static class like following. I am going to use same code for sending email via my Gmail account from here. Following is code for that. using System; using System.Collections.Generic; using System.Linq; using System.Web; using System.Net.Mail; namespace Experiement { public static class MyExtension { public static void SendErrorEmail(this Exception ex) { MailMessage mailMessage = new MailMessage(new MailAddress("[email protected]") , new MailAddress("[email protected]")); mailMessage.Subject = "Exception Occured in your site"; mailMessage.IsBodyHtml = true; System.Text.StringBuilder errorMessage = new System.Text.StringBuilder(); errorMessage.AppendLine(string.Format("<B>{0}</B>:{1}<BR/>","Exception",ex.Message)); errorMessage.AppendLine(string.Format("<B>{0}</B>:{1}<BR/>", "Stack Trace", ex.StackTrace)); if (ex.InnerException != null) { errorMessage.AppendLine(string.Format("<B>{0}</B>:{1}<BR/>", " Inner Exception", ex.InnerException.Message)); errorMessage.AppendLine(string.Format("<B>{0}</B>:{1}<BR/>", "Inner Stack Trace", ex.InnerException.StackTrace)); } mailMessage.Body = errorMessage.ToString(); System.Net.NetworkCredential networkCredentials = new System.Net.NetworkCredential("[email protected]", "password"); SmtpClient smtpClient = new SmtpClient(); smtpClient.EnableSsl = true; smtpClient.UseDefaultCredentials = false; smtpClient.Credentials = networkCredentials; smtpClient.Host = "smtp.gmail.com"; smtpClient.Port = 587; smtpClient.Send(mailMessage); } } } After creating an extension method let us that extension method to handle error like following in page load event of page. using System; namespace Experiement { public partial class WebForm1 : System.Web.UI.Page { protected void Page_Load(object sender,System.EventArgs e) { try { throw new Exception("My custom Exception"); } catch (Exception ex) { ex.SendErrorEmail(); Response.Write(ex.Message); } } } } Now in above code I have generated custom exception for example but in production It can be any Exception. And you can see I have use ex.SendErrorEmail() function in catch block to send email. That’s it.. Now it will throw exception and you will email in your email box like below.   That’s its. It’s so simple…Stay tuned for more.. Happy programming.. Technorati Tags: Exception,Extension Mehtod,Error Handling,ASP.NET

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  • Big Data – Beginning Big Data – Day 1 of 21

    - by Pinal Dave
    What is Big Data? I want to learn Big Data. I have no clue where and how to start learning about it. Does Big Data really means data is big? What are the tools and software I need to know to learn Big Data? I often receive questions which I mentioned above. They are good questions and honestly when we search online, it is hard to find authoritative and authentic answers. I have been working with Big Data and NoSQL for a while and I have decided that I will attempt to discuss this subject over here in the blog. In the next 21 days we will understand what is so big about Big Data. Big Data – Big Thing! Big Data is becoming one of the most talked about technology trends nowadays. The real challenge with the big organization is to get maximum out of the data already available and predict what kind of data to collect in the future. How to take the existing data and make it meaningful that it provides us accurate insight in the past data is one of the key discussion points in many of the executive meetings in organizations. With the explosion of the data the challenge has gone to the next level and now a Big Data is becoming the reality in many organizations. Big Data – A Rubik’s Cube I like to compare big data with the Rubik’s cube. I believe they have many similarities. Just like a Rubik’s cube it has many different solutions. Let us visualize a Rubik’s cube solving challenge where there are many experts participating. If you take five Rubik’s cube and mix up the same way and give it to five different expert to solve it. It is quite possible that all the five people will solve the Rubik’s cube in fractions of the seconds but if you pay attention to the same closely, you will notice that even though the final outcome is the same, the route taken to solve the Rubik’s cube is not the same. Every expert will start at a different place and will try to resolve it with different methods. Some will solve one color first and others will solve another color first. Even though they follow the same kind of algorithm to solve the puzzle they will start and end at a different place and their moves will be different at many occasions. It is  nearly impossible to have a exact same route taken by two experts. Big Market and Multiple Solutions Big Data is exactly like a Rubik’s cube – even though the goal of every organization and expert is same to get maximum out of the data, the route and the starting point are different for each organization and expert. As organizations are evaluating and architecting big data solutions they are also learning the ways and opportunities which are related to Big Data. There is not a single solution to big data as well there is not a single vendor which can claim to know all about Big Data. Honestly, Big Data is too big a concept and there are many players – different architectures, different vendors and different technology. What is Next? In this 31 days series we will be exploring many essential topics related to big data. I do not claim that you will be master of the subject after 31 days but I claim that I will be covering following topics in easy to understand language. Architecture of Big Data Big Data a Management and Implementation Different Technologies – Hadoop, Mapreduce Real World Conversations Best Practices Tomorrow In tomorrow’s blog post we will try to answer one of the very essential questions – What is Big Data? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • IIS Logfile Visualization with XNA

    - by BobPalmer
    In my office, I have a wall mounted monitor who's whole purpose in life is to display perfmon stats from our various servers.  And on a fairly regular basis, I have folks walk by asking what the lines mean.    After providing the requisite explaination about CPU utilization, disk I/O bottlenecks, etc. this is usually followed by some blank stares from the user in question, and a distillation of all of our engineering wizardry down to the phrase 'So when the red line goes up that's bad then?'   This of course would not do.  So I talked to my friends and our network admin about an option to show something more eye catching and visual, with which we could catch at a glance a feel for what was up with our site.    He initially pointed me out to a video showing GLTail and Chipmunk done in Ruby.  Realizing this was both awesome, and that I needed an excuse to do something in XNA, I decided to knock out a proof of concept for something very similar, but with a few tweaks.   Here's a link to a video of the current prototype:   http://www.youtube.com/watch?v=jM_PWZbtH2I   Essentially this app opens up a log file (even an active one) and begins pulling out the lines of text.  (Here's a good Code Project link that covers how to do tail reading from an active text file: http://www.codeproject.com/KB/files/tail.aspx).   As new data is added, a bubble is generated in the application - a GET statement comes from the left, and a POST from the right.  I then run it through a series of expression checkers, and based on the kind of statement and the pattern, a bubble of an appropriate color is generated.   For example, if I get a 500, a huge red bubble pops out.  Others are based on the part of the system the page is from - i.e. green bubbles are from our claims management subsystem, and blue bubbles are from the pages our scheduling staff use to schedule patients.  Others include the purple bubbles for security and login, and yellow bubbles for some miscellaneous pages.   The little grey bubbles represent things like images, JS, CSS, etc - and their small size makes them work like grease to keep the larger page bubbles moving.   The app is also smart enough that if it is starting to bog down with handling the physics and interactions, it will suspend new bubbles until enough have dropped off that performance can resume (you can see this slight stuttering in the sample video).   The net result is that anyone will be able to look up on the wall monitor, and instantly get a quick feel for how things are going on the floor.  Website slow?  You can get a feel for both volume and utilized modules with one glance.  Website crashing?  Look for a wall of giant red bubbles.  No activity at all?  Maybe the site is down.  Now couple this with utilization within a farm, and cross referenced with a second app showing the same kind of data from your SQL database...   As for the app itself, it's a windows XNA project with the code in C#.   The physics are handled by the Farseer physicis eingine for XNA (http://www.codeplex.com/FarseerPhysics) which is just pure goodness.  The samples are great, and I had the app up and working in two evenings (half of that was fine tuning, and the other was me coding with a kid in my lap).   My next steps include wiring this to SQL (I have some ideas...), and adding a nice configuration module.  For example, you could use polygons, etc to tie to your regex - or more entertaining things like having a little human ragdoll to represent a user login.     Once that's wrapped up and I have a chance to complete some hardening, I will be releasing the whole thing into the wild as opensource.     Feel free to ping me if you have any questions! -Bob

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  • ORACLE is WEB 2.0

    - by anca.rosu
    You never know what to expect in life, where it can take you and what kind of fulfillment it can offer you. It’s just like an amazing lottery with millions of winning tickets. My name is Paula, I am an Online Marketing Specialist at Oracle University and this is my story. Having graduated from a technical profile college, it seemed almost normal to follow the same career path. But I said no. I wanted to try something else, so I took an Advertising Masters Program and I really became in love with this entire industry. Advertising and the new impact of the Internet through social networking is my current fascination. I knew I had to work to incorporate both my skills intro one dream job. I want to believe that I have come to work at Oracle as part of a great plan that life has for me. It’s not the most glamorous job in advertising or in the fashion industry, but it’s everything you need to start investing in your development and to build relationships. A normal day at work begins at 9.30 at our Oracle Office in Bucharest. After a short chit-chat, coffee and some conference calls, marketing gets to work! Some of the members of my team are working besides me but others are based all over Europe. This is extremely useful when coordinating the EMEA Marketing for Oracle University, because this way it’s easier to keep an eye on these various locations. Even though it’s a team play, you need to speak up and make your mark. I am the kind of person that never stands-by and waits to be given directions, I am curious and intuitive. This makes things easier. In Oracle you really need to find your own way and to discover how to organize your time and how to get involved with people. People to people, this is the focus. But everything is up to you and it strongly depends on the type of personality that you have. I try to get involved in various activities, participate in Oracle Days Events, interact and meet all kinds of people. For those who are newly graduates or interns, Oracle has lots of trainings and webcasts you can attend to help you develop your career shape and to understand better the way the business works. You can also be awarded for ideas and setting the trends so that makes it worth it. What I like most about my job is the fact that I can come with ideas and bring them to life. For example Oracle University has a special seminar program called “Celebrity Seminars” where top industry speakers teach 1-day or 2-day condensed seminars. We thought of creating something exclusive and a video was the best idea. So my colleague and I became reporters for a day and interviewed this well-known speaker regarding his seminar. I think this is a good way to market this business. Live footage is a very good marketing tool so we are planning to use the video to target our online audiences via Facebook, Twitter or LinkedIn. This can even go in the newsletters that marketing sends regarding the Celebrity Seminars. This is what I meant when I said Oracle is a free spirited organization and you can surely find your place here among us. The best way to describe my job is WEB 2.0. The modern online approach comes to life while we are trying to sell our business. We need to be out there and we are responsible of spreading the buzz regarding our training offerings and our official courseware materials. There are so many new ways to interact with the target audience nowadays and I am so eager to discover the best online techniques! If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com Technorati Tags: WEB 2.0,Online Marketing,Oracle University,Bucharest,events,graduates,interns,training,webcast,seminar,newsletters,business,Facebook,Twitter,LinkedIn

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  • When is your interview?

    - by Rob Farley
    Sometimes it’s tough to evaluate someone – to figure out if you think they’d be worth hiring. These days, since starting LobsterPot Solutions, I have my share of interviews, on both sides of the desk. Sometimes I’m checking out potential staff members; sometimes I’m persuading someone else to get us on board for a project. Regardless of who is on which side of the desk, we’re both checking each other out. The world is not how it was some years ago. I’m pretty sure that every time I walk into a room for an interview, I’ve searched for them online, and they’ve searched for me. I suspect they usually have the easier time finding me, although there are obviously other Rob Farleys in the world. They may have even checked out some of my presentations from conferences, read my blog posts, maybe even heard me tell jokes or sing. I know some people need me to explain who I am, but for the most part, I think they’ve done plenty of research long before I’ve walked in the room. I remember when this was different (as it could be for you still). I remember a time when I dealt with recruitment agents, looking for work. I remember sitting in rooms having been giving a test designed to find out if I knew my stuff or not, and then being pulled into interviews with managers who had to find out if I could communicate effectively. I’d need to explain who I was, what kind of person I was, what my value-system involved, and so on. I’m sure you understand what I’m getting at. (Oh, and in case you hadn’t realised, it’s a T-SQL Tuesday post, this month about interviews.) At TechEd Australia some years ago (either 2009 or 2010 – I forget which), I remember hearing a comment made during the ‘locknote’, the closing session. The presenter described a conversation he’d heard between two girls, discussing a guy that one of them had just started dating. The other girl expressed horror at the fact that her friend had met this guy in person, rather than through an online dating agency. The presenter pointed out that people realise that there’s a certain level of safety provided through the checks that those sites do. I’m not sure I completely trust this, but I’m sure it’s true for people’s technical profiles. If I interview someone, I hope they have a profile. I hope I can look at what they already know. I hope I can get samples of their work, and see how they communicate. I hope I can get a feel for their sense of humour. I hope I already know exactly what kind of person they are – their value system, their beliefs, their passions. Even their grammar. I can work out if the person is a good risk or not from who they are online. If they don’t have an online presence, then I don’t have this information, and the risk is higher. So if you’re interviewing with me, your interview started long before the conversation. I hope it started before I’d ever heard of you. I know the interview in which I’m being assessed started before I even knew there was a product called SQL Server. It’s reflected in what I write. It’s in the way I present. I have spent my life becoming me – so let’s talk! @rob_farley

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  • Love and Hate Outlook autocomplete, Outlook 2010/Exchange 2010

    - by Kay Sellenrode
    I think that almost every Exchange admin can concur with me that the Outlook autocomplete cache is one of those things you love but at the same time also hate. Users mostly love this function, except when it fails.Luckily since Outlook 2010 things got a little better and we got rid of the dreaded nk2 files.Outlook 2010 now includes a folder named "Suggested Contacts", all users you send an email to and that don't already have an contact object are saved in this suggested contacts folder.A lot of people thought this folder is also the source for the autocomplete cache, which would make it somewhat easy to manage, I wish the solution was that easy.Badly enough separate from the suggested contacts, outlook still maintains a cache for the autocomplete function. Let us say you run in to the following situation: John works for company A and is a popular contact for almost everyone in your organization.Now John quit his job at Company A and moved to Company B.Luckily John maintains your company as customer, but his email address is now changed from companyA.com to companyB.comSince you don't want to do any business with Company A anymore, you want to make sure none of your users accidentally mail to his old address.Now this is where the real fun starts, cause almost all of your 1000 users have mailed at least once with John.Resulting in the fact that every user has John most probably listed in their autocomplete cache.  I have run into sort like situations multiple times with several customers, which is always a pain.And of course this blog post is the result of one of those issues once again.I knew that with the Suggested contacts we could do more than previously, but still never spent time on it before.But today I thought lets nail this now and forever!!  Ok let's start of that things are different for every combination of outlook and exchange.I explain the procedure for Exchange 2010 SP1+ in combination with Outlook 2010.At first we want to get rid of all contact objects that contain [email protected] do this we need to be assigned to the RBAC role "Mailbox Import Export", which can be done through the Exchange Control panel.In my test environment I assigned this role to the Organization admins, but in real life you might want to add it to a custom role. Open the Exchange control panel by logging in to the ecp url, in my case https://ITFEX.itf.local/ECP, and make sure you selected your organization as management scope.Browse to Roles & Auditing, and open the properties for the organization management role group.click on the Add button to add a new role to the Organization Management role group, select the Mailbox Import Export role and click on add and OK to add it to the role.  Once you have assigned that role to your account you can open the Exchange Management Shell and execute the following command: Get-mailbox –resultsize unlimited | search-mailbox –targetmailbox "your.account" –targetfolder searchanddelete –loglevel full –logonly –searchquery "kind:contact AND [email protected]" This command will create a list with all mailboxes and any contacts that were found with an email address that contains [email protected], this list is then posted in the mailbox you specified at your.account in the folder searchanddelete.Now examine the report that was created and posted in the mailbox to see if it matches what you think it should match.My results looked like this:  When you're confident that the search includes all references and no false positives you can execute almost the same command, but this time with an delete action instead of the logonly. Get-mailbox –resultsize unlimited | search-mailbox –targetmailbox "your.account" –targetfolder searchanddelete –loglevel full –DeleteContent –searchquery "kind:contact AND [email protected]" Now most people would think this would remove the contact object from the suggested contacts, resulting in a removal from the autocomplete list.Sad but not true, to clean up the autocomplete list start Outlook with the command: "outlook /cleanautocompletecache" This will result in an empty cache, but luckily this is rebuild based on the suggested contacts, which now doesn't include the [email protected] contact anymore.

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  • How do developer get rid of silly requirements?

    - by sugar
    Hmm ! First of all let me give you the note of the requirement. So that you can have idea what kind of problem I am facing. Words From Project Manager : Hey ! Sugar, I am assigning you a task for developing a framework. This framework is supposed to be developed for all iOS application. Please go through brief of the required framework. It should be able to detect the thickness of my Thumb. It should be able to detect whether User is using thumb or Fingers If user is using thumbs/Fingers, Framework should calculate the size of thumb/fingers. Once size is been calculated, all elements of user interface should arranged & resized automatically. ( not specified how & where as its framework - it should be smart enough to arrange automatically ) If thumb size is larger elements should get arranged near by center area of iPad/iPhone If thumb size is smaller elements should get arranged near by corners of iPad/iPhone If thumb size is larger, fonts of all elements should get smaller. ( assuming = aged person ) If thumb size is smaller, fonts of all elements should get larger. ( assuming smaller thumb = low aged person ) Summary : This framework is required for creating user-friendly user-interfaces programmatically. We need to develop a very developer-friendly framework. Framework should be developed in such a way that we can use in as many projects as needed. Well, I am a developer. What I want to have as an answer is as follows. How to describe them - the way of they thinking is bit ridiculous ? How do I explain them - we can better concentrate on developing actual projects ? How do I convince them - that this kind of things even if possible, is not recommended to develop such things ? How do I say politely, gently & respectfully NO to this ? What should I say, So that they can not point at my experience ? ( e.g. you are 3 years experienced guy & you must have abilities to develop such things ) Feeling horror. Please help. Thanks in advance, Sugar. Note : Please help me to tag this question properly. I am stuck & this is real situation. Frustrated & tensed. You guys might have faced such requirements from TopLevel. requesting you to help with your experience. Well ! I came to know that - those TOPLEVEL guys don't have any idea of iPad, iPhone, Apple etc. I would do one thing. Sir, before we go further for framework development. It is strongly recommended to read Apple Human Interface Guidlines.

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  • jqGrid - customizing the multi-select option (restrict single selection and adding custom events)

    - by Renso
    Goal: Using the jgGrid to enable a selection of a checkbox for row selection - which is easy to set in the jqGrid - but also only allowing a single row to be selectable at a time while adding events based on whether the row was selected or de-selected. Environment: jQuery 1.4.4 jqGrid 3.4.4a Issue: The jqGrid does not support the option to restrict the multi-select to only allow for a single selection. You may ask, why bother with the multi-select checkbox function if you only want to allow for the selection of a single row? Good question, as an example, you want to reserve the selection of a row to trigger another kind of event and use the checkbox multi-select to handle a different kind of event; in other words, when I select the row I want something entirely different to happen than when I select to check off the checkbox for that row. Also the setSelection method of the jqGrid is a toggle and has no support for determining whether the checkbox has already been selected or not, So it will simply act as a switch - which it is designed to do - but with no way out of the box to only check off the box (as in not to de-select) rather than act like a switch. Furthermore, the getGridParam('selrow') does not indicate if the row was selected or de-selected, which seems a bit strange and is the main reason for this blog post. Solution: How this will act: When you check off a multi-select checkbox in the gird, and then commence to select another row by checking off that row's multi-select checkbox - I'm not talking there about clicking on the row but using the grid's multi-select checkbox - it will de-select the previous selection so that you are always left with only a single selection. Furthermore, once you select or de-select a multi-select checkbox, fire off an event that will be determined by whether or not the row was selected or de-selected, not just merely clicked on. So if I de-select the row do one thing but when selecting it do another. Implementation (this of course is only a partial code snippet):             multiselect: true,             multiboxonly: true,             onSelectRow: function (rowId) {                 var gridSelRow = $(item).getGridParam('selrow');                 var s;                 s = $(item).getGridParam('selarrrow');                 if (!s || !s[0]) {                     $(item).resetSelection();                     $('#productLineDetails').fadeOut();                     lastsel = null;                     return;                 }                 var selected = $.inArray(rowId, s) != -1;                 if (selected) {                     $('#productLineDetails').show();                 }                 else {                     $('#productLineDetails').fadeOut();                 }                 if (rowId && rowId !== lastsel && selected) {                     $(item).GridToForm(gridSelRow, '#productLineDetails');                     if (lastsel) $(item).setSelection(lastsel, false);                 }                 lastsel = rowId;             }, In the example code above: The "item" property is the id of the jqGrid. The following to settings ensure that the jqGrid will add the new column to select rows with a checkbox and also the not allow for the selection by clicking on the row but to force the user to have to click on the multi-select checkbox to select the row: multiselect: true, multiboxonly: true, Unfortunately the var gridSelRow = $(item).getGridParam('selrow') function will only return the row the user clicked on or rather that the row's checkbox was clicked on and NOT whether or not it was selected nor de-selected, but it retrieves the row id, which is what we will need. The following piece get's all rows that have been selected so far, as in have a checked off multi-select checkbox: var s; s = $(item).getGridParam('selarrrow'); Now determine if the checkbox the user just clicked on was selected or de-selected: var selected = $.inArray(rowId, s) != -1; If it was selected then show a container "#productLineDetails", if not hide that container away. The following instruction populates a form with the grid data using the built-in GridToForm method (just mentioned here as an example) ONLY if the row has been selected and NOT de-selected but more importantly to de-select any other multi-select checkbox that may have been selected: if (rowId && rowId !== lastsel && selected) {                     $(item).GridToForm(gridSelRow, '#productLineDetails');                     if (lastsel) $(item).setSelection(lastsel, false); }

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  • forEach and Facelets - a bugfarm just waiting for harvest

    - by Duncan Mills
    An issue that I've encountered before and saw again today seems worthy of a little write-up. It's all to do with a subtle yet highly important difference in behaviour between JSF 2 running with JSP and running on Facelets (.jsf pages). The incident I saw today can be seen as a report on the ADF EMG bugzilla (Issue 53) and in a blog posting by Ulrich Gerkmann-Bartels who reported the issue to the EMG. Ulrich's issue nicely shows how tricky this particular gochya can be. On the surface, the problem is squarely the fault of MDS but underneath MDS is, in fact, innocent. To summarize the problem in a simpler testcase than Ulrich's example, here's a simple fragment of code: <af:forEach var="item" items="#{itemList.items}"> <af:commandLink id="cl1" text="#{item.label}" action="#{item.doAction}"  partialSubmit="true"/> </af:forEach> Looks innocent enough right? We see a bunch of links printed out, great. The issue here though is the id attribute. Logically you can kind of see the problem. The forEach loop is creating (presumably) multiple instances of the commandLink, but only one id is specified - cl1. We know that IDs have to be unique within a JSF component tree, so that must be a bad thing?  The problem is that JSF under JSP implements some hacks when the component tree is generated to transparently fix this problem for you. Behind the scenes it ensures that each instance really does have a unique id. Really nice of it to do so, thank you very much. However, (you could see this coming), the same is not true when running with Facelets  (this is under 11.1.2.n)  in that case, what you put for the id is what you get, and JSF does not mess around in the background for you. So you end up with a component tree that contains duplicate ids which are only created at runtime.  So subtle chaos can ensue.  The symptoms are wide and varied, from something pretty obscure such as the combination Ulrich uncovered, to something as frustrating as your ActionListener just not being triggered. And yes I've wasted hours on just such an issue.  The Solution  Once you're aware of this one it's really simple to fix it, there are two options: Remove the id attribute on components that will cause some kind of submission within the forEach loop altogether and let JSF do the right thing in generating them. Then you'll be assured of uniqueness. Use the var attribute of the loop to generate a unique id for each child instance.  for example in the above case: <af:commandLink id="cl1_#{item.index}" ... />.  So one to watch out for in your upgrades to JSF 2 and one perhaps, for your coding standards today to prepare you for. For completeness, here's the reference to the underlying JSF issue that's at the heart of this: JAVASERVERFACES-1527

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  • Thoughts on my new template language/HTML generator?

    - by Ralph
    I guess I should have pre-faced this with: Yes, I know there is no need for a new templating language, but I want to make a new one anyway, because I'm a fool. That aside, how can I improve my language: Let's start with an example: using "html5" using "extratags" html { head { title "Ordering Notice" jsinclude "jquery.js" } body { h1 "Ordering Notice" p "Dear @name," p "Thanks for placing your order with @company. It's scheduled to ship on {@ship_date|dateformat}." p "Here are the items you've ordered:" table { tr { th "name" th "price" } for(@item in @item_list) { tr { td @item.name td @item.price } } } if(@ordered_warranty) p "Your warranty information will be included in the packaging." p(class="footer") { "Sincerely," br @company } } } The "using" keyword indicates which tags to use. "html5" might include all the html5 standard tags, but your tags names wouldn't have to be based on their HTML counter-parts at all if you didn't want to. The "extratags" library for example might add an extra tag, called "jsinclude" which gets replaced with something like <script type="text/javascript" src="@content"></script> Tags can be optionally be followed by an opening brace. They will automatically be closed at the closing brace. If no brace is used, they will be closed after taking one element. Variables are prefixed with the @ symbol. They may be used inside double-quoted strings. I think I'll use single-quotes to indicate "no variable substitution" like PHP does. Filter functions can be applied to variables like @variable|filter. Arguments can be passed to the filter @variable|filter:@arg1,arg2="y" Attributes can be passed to tags by including them in (), like p(class="classname"). You will also be able to include partial templates like: for(@item in @item_list) include("item_partial", item=@item) Something like that I'm thinking. The first argument will be the name of the template file, and subsequent ones will be named arguments where @item gets the variable name "item" inside that template. I also want to have a collection version like RoR has, so you don't even have to write the loop. Thoughts on this and exact syntax would be helpful :) Some questions: Which symbol should I use to prefix variables? @ (like Razor), $ (like PHP), or something else? Should the @ symbol be necessary in "for" and "if" statements? It's kind of implied that those are variables. Tags and controls (like if,for) presently have the exact same syntax. Should I do something to differentiate the two? If so, what? This would make it more clear that the "tag" isn't behaving like just a normal tag that will get replaced with content, but controls the flow. Also, it would allow name-reuse. Do you like the attribute syntax? (round brackets) How should I do template inheritance/layouts? In Django, the first line of the file has to include the layout file, and then you delimit blocks of code which get stuffed into that layout. In CakePHP, it's kind of backwards, you specify the layout in the controller.view function, the layout gets a special $content_for_layout variable, and then the entire template gets stuffed into that, and you don't need to delimit any blocks of code. I guess Django's is a little more powerful because you can have multiple code blocks, but it makes your templates more verbose... trying to decide what approach to take Filtered variables inside quotes: "xxx {@var|filter} yyy" "xxx @{var|filter} yyy" "xxx @var|filter yyy" i.e, @ inside, @ outside, or no braces at all. I think no-braces might cause problems, especially when you try adding arguments, like @var|filter:arg="x", then the quotes would get confused. But perhaps a braceless version could work for when there are no quotes...? Still, which option for braces, first or second? I think the first one might be better because then we're consistent... the @ is always nudged up against the variable. I'll add more questions in a few minutes, once I get some feedback.

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  • What are some good questions (and good/bad answers) to ask at an interview to gauge the competency of the company/team?

    - by Wayne M
    I'm already familiar with the Joel Test, but it's been my experience that some of the questions there have the answers "massaged" to make the company seem better than it is. I've had several jobs in the past that, for instance, claimed they had a QA process and did unit testing, and what they really meant is "The programmers test the app, and test with the debugger and via trial-and-error."; they said they used SVN but they just lumped everything into one giant repository and had no concept of branching/merging or anything more complicated than updating and committing; said they can build in one step and what they really mean is it's "one step" to copy dozens of files by hand from the programmer's PC to the live server. How do you go about properly gauging a company's environment to make sure that it's a well-evolved company and not stuck on doing things a certain way because they've done it for years and they're ignorant of change? You can almost never ask to see their source code, so you're stuck trying to figure out if the interviewer's answer is accurate or BS to make the company seem good. Besides the Joel Test what are some other good questions to get the proper feel for a company, and more importantly what are some good and bad answers that could indicate a good or bad company? I mean something like (take at face value, please, it's all I could think of at short notice): Question: How does the software team apply the SOLID principles and Inversion of Control to their code? Good Answer: We adhere to SOLID wherever possible; we use TDD so it kind of forces us to write abstract, testable code. We use Ninject for our IoC container because it's fairly easy to configure - it was that or StructureMap but I find Ninject a bit more intuitive, and who doesn't like ninjas? You're not a pirate, are you? Bad Answer: Our code is pretty secure, yeah. And what's this Inversion of Control thing? I've never heard of it before. You see what I did there. The "good" answer uses facts to back it up and has a bit of "in crowd" humor; the bad answer shows complete ignorance of the question - not necessarily a bad thing if you are interviewing for a manger/director position, but a terrible answer and a huge red flag if you're interviewing as a developer and talking to a senior developer or manager! My biggest problem at the moment is being able to take a generic response and gauge whether it's the good or bad answer; more often than not it's the bad kind and I find myself frustrated almost from day one at the new job. I suppose I could name drop if I ask about specific things (e.g. "Do you write unit tests?" and if the answer is yes, ask if they use NUnit, MbUnit or something else; if they mention data access ask if they use a clean ORM like NHibernate or something more coupled like EF or Linq) but is there another way short of being resolute to actually call the interview on things (which will almost certainly result in not getting the job, but if they are skirting the question it's probably not a job I want).

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  • How do you report out user research results?

    - by user12277104
    A couple weeks ago, one of my mentees asked to meet, because she wanted my advice on how to report out user research results. She had just conducted her first usability test for her new employer, and was getting to the point where she wanted to put together some slides, but she didn't want them to be boring. She wanted to talk with me about what to present and how best to present results to stakeholders. While I couldn't meet for another week, thanks to slideshare, I could quickly point her in the direction that my in-person advice would have led her. First, I'd put together a panel for the February 2012 New Hampshire UPA monthly meeting that we then repeated for the 2012 Boston UPA annual conference. In this panel, I described my reporting techniques, as did six of my colleagues -- two of whom work for companies smaller than mine, and four of whom are independent consultants. Before taking questions, we each presented for 3 to 5 minutes on how we presented research results. The differences were really interesting. For example, when do you really NEED a long, written report (as opposed to an email, spreadsheet, or slide deck with callouts)? When you are reporting your test results to the FDA -- that makes sense. in this presentation, I describe two modes of reporting results that I use.  Second, I'd been a participant in the CUE-9 study. CUE stands for Comparative Usability Evaluation, and this was the 9th of these studies that Rolf Molich had designed. Originally, the studies were designed to show the variability in evaluation methods practitioners use to evaluate websites and applications. Of course, using methods and tasks of their own choosing, the results were wildly different. However, in this 9th study, the tasks were the same, the participants were the same, and the problem severity scale was the same, so how would the results of the 19 practitioners compare? Still wildly variable. But for the purposes of this discussion, it gave me a work product that was not proprietary to the company I work for -- a usability test report that I could share publicly. This was the way I'd been reporting results since 2005, and pretty much what I still do, when time allows.  That said, I have been continuing to evolve my methods and reporting techniques, and sometimes, there is no time to create that kind of report -- the team can't wait the days that it takes to take screen shots, go through my notes, refer back to recordings, and write it all up. So in those cases, I use bullet points in email, talk through the findings with stakeholders in a 1-hour meeting, and then post the take-aways on a wiki page. There are other requirements for that kind of reporting to work -- for example, the stakeholders need to attend each of the sessions, and the sessions can't take more than a day to complete, but you get the idea: there is no one "right" way to report out results. If the method of reporting you are using is giving your stakeholders the information they need, in a time frame in which it is useful, and in a format that meets their needs (FDA report or bullet points on a wiki), then that's the "right" way to report your results. 

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