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• EPM 11.1.2.2 Architecture: Financial Performance Management Applications

  - by Marc Schumacher

   Financial Management can be accessed either by a browser based client or by SmartView. Starting from release 11.1.2.2, the Financial Management Windows client does not longer access the Financial Management Consolidation server. All tasks that require an on line connection (e.g. load and extract tasks) can only be done using the web interface. Any client connection initiated by a browser or SmartView is send to the Oracle HTTP server (OHS) first. Based on the path given (e.g. hfmadf, hfmofficeprovider) in the URL, OHS makes a decision to forward this request either to the new Financial Management web application based on the Oracle Application Development Framework (ADF) or to the .NET based application serving SmartView retrievals running on Internet Information Server (IIS). Any requests send to the ADF web interface that need to be processed by the Financial Management application server are send to the IIS using HTTP protocol and will be forwarded further using DCOM to the Financial Management application server. SmartView requests, which are processes by IIS in first row, are forwarded to the Financial Management application server using DCOM as well. The Financial Management Application Server uses OLE DB database connections via native database clients to talk to the Financial Management database schema. Communication between the Financial Management DME Listener, which handles requests from EPMA, and the Financial Management application server is based on DCOM.  Unlike most other components Essbase Analytics Link (EAL) does not have an end user interface. The only user interface is a plug-in for the Essbase Administration Services console, which is used for administration purposes only. End users interact with a Transparent or Replicated Partition that is created in Essbase and populated with data by EAL. The Analytics Link Server deployed on WebLogic communicates through HTTP protocol with the Analytics Link Financial Management Connector that is deployed in IIS on the Financial Management web server. Analytics Link Server interacts with the Data Synchronisation server using the EAL API. The Data Synchronization server acts as a target of a Transparent or Replicated Partition in Essbase and uses a native database client to connect to the Financial Management database. Analytics Link Server uses JDBC to connect to relational repository databases and Essbase JAPI to connect to Essbase.  As most Oracle EPM System products, browser based clients and SmartView can be used to access Planning. The Java based Planning web application is deployed on WebLogic, which is configured behind an Oracle HTTP Server (OHS). Communication between Planning and the Planning RMI Registry Service is done using Java Remote Message Invocation (RMI). Planning uses JDBC to access relational repository databases and talks to Essbase using the CAPI. Be aware of the fact that beside the Planning System database a dedicated database schema is needed for each application that is set up within Planning.  As Planning, Profitability and Cost Management (HPCM) has a pretty simple architecture. Beside the browser based clients and SmartView, a web service consumer can be used as a client too. All clients access the Java based web application deployed on WebLogic through Oracle HHTP Server (OHS). Communication between Profitability and Cost Management and EPMA Web Server is done using HTTP protocol. JDBC is used to access the relational repository databases as well as data sources. Essbase JAPI is utilized to talk to Essbase.  For Strategic Finance, two clients exist, SmartView and a Windows client. While SmartView communicates through the web layer to the Strategic Finance Server, Strategic Finance Windows client makes a direct connection to the Strategic Finance Server using RPC calls. Connections from Strategic Finance Web as well as from Strategic Finance Web Services to the Strategic Finance Server are made using RPC calls too. The Strategic Finance Server uses its own file based data store. JDBC is used to connect to the EPM System Registry from web and application layer.  Disclosure Management has three kinds of clients. While the browser based client and SmartView interact with the Disclosure Management web application directly through Oracle HTTP Server (OHS), Taxonomy Designer does not connect to the Disclosure Management server. Communication to relational repository databases is done via JDBC, to connect to Essbase the Essbase JAPI is utilized.

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• Enabling Google Webmaster Tools With Your GWB Blog

  - by ToStringTheory

  I’ll be honest and save you some time, if you don’t have your own domain for your GWB blog, this won’t help, you may just want to move on…  I don’t want to waste your time……… Still here?  Good.  How great are Google’s website tools?  I don’t just mean Analytics which rocks, but also their Webmaster Tools (https://www.google.com/webmasters/tools/) which gives you a glimpse into the queries that provide you your website traffic, search engine behavior on your site, and important keywords, just to name a few.   Pictured Above: Cool statistics. Problem Thanks to svickn over at wtfnext.com (another GeeksWithBlogs blog), we already have the knowledge on how to setup Google Analytics (wtfnext.com - How to: Set up Google Analytics on your GeeksWithBlogs blog).  However, one of the questions raised in the post, and even semi-answered in the questions, was how to setup Google Webmaster Tools with your blog as well. At first glance, it seems like it can’t be done.  Google graciously gives you several different options on how to authorize that you own a site.  The authentication options are: 1. (Recommended) – Upload an HTML file to your server 2. Add a meta tag to your site’s home page 3. Use your Google Analytics account 4. Add a DNS record to your domain’s configuration Since you don’t have access to the base path, you can’t do #1.  Same goes for #2 since you can’t edit the master/index page.  As for #3, they REQUIRE the Analytics code to be in the <head> section of your page, so even though we can use the workaround of hosting it in the news section, it won’t allow it since it isn’t in the correct place. Solution Last I checked, I didn’t see the DNS record option for Webmaster Tools.  Maybe this was recently added, or maybe I don’t remember it since I was always able to use some other method to authorize it.  In this case though, this is the option that we need.  My registrar wasn’t in their list, but they provide detailed enough instructions for the ‘Other’ option: Simply create a TXT record with your domain hoster (mine is DynDns), fill in the tag information, and then click verify.  My entry was able to be resolved immediately, but since you are working with DNS, it may take longer.  If after 24 hours you still aren’t able to verify, you can use a site such as mxtoolbox.com, and in the searchbox type “txt: {domain-name-here}”, to see if your TXT record was entered successfully. It is pretty simple to setup the TXT entry in DynDns, but if you have questions/comments, feel free to post them. Conclusion With this simple workaround (not really a workaround, but feature since they offer it..), you are now able to see loads of information regarding your standings in the world of the Google Search Engine.  No critical issues?  Did I do something wrong?! As an aside, you can do the same thing with the Bing Webmaster Tools by adding a CNAME record to bing.verify.com…  Instructions can be found on the ‘Add Site’ popup when adding your site. If you don’t have your own domain, but continued, to read to this point – thank you!

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• Applying to a company while personally working on a comparable project

  - by Developer Art

  That's going to be an unusual question but here it goes. I'm entertaining the thought to send my docs to a place which develops a large web project of a social type. Social meaning people, communities, interaction and all that usual stuff. The issue is that I myself am working on something that falls into the category of social in my private time. Now the question. Is it wise to apply there under these circumstances? I think there may be issues of intellectual ownership if I develop something similar that exists or will exist in that company's work. On the other hand, the web of full of social places (even this site is one of them), many of them utilize the same ideas and move in the same direction and it seems to work for everyone. It's hard to come up with something which hasn't been tried yet by somebody else so it's all basically reuse of the commonly available ideas and experience. What I'm working on is not a functional equivalent, it's rather largely off. There may be some intersections, but on a large scale this is not an equivalent. And whatever features might coincide, they already exist everywhere on the web anyway. Also technology stacks are entirely different so the issue with directly copying out parts of the code is probably not applicable. I plan to say it up front that I'm engaged in a personal project of mine and let them see if it represents a problem for them. What do you think? Am I making things up or is there really an issue?

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• The balance between client and server functionality

  - by Eugen Martynov

  I want to bring the discussion that started in our teams and get your opinion about it. Assume we have an user account which could have different credentials for authentication and associated email to recover. An user has possibility to do signup with an email or use his social profile to complete signup process. As an Rest API from the backend to client looks like: Create account Authorise Update user data Link social account Register email Verify email In addition our BE is distributed and divided between several services/servers/clusters. So different calls are related to different end points. In case of the social sign up some of steps should be skipped or simplified. For example, with Facebook signup we could already skip email registration and verification step (we ask email permission form user), linking the social account and pre-fill user displayed name. So we proposed to have another end point which will hide/combine different calls on BE and return whole process result to the clients. The pros for this approach: No more duplication of functionality between clients Speed up the networking and user experience The cons for this approach: Additional work for backend Probably most complex scenarios in future updates I would like to get your opinion or experience with this situation. Especially if you already experienced point #2 from against reasons.

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• CodeIgniter: problem using foreach in view

  - by krike

  I have a model and controller who gets some data from my database and returns the following array Array ( [2010] => Array ( [year] => 2010 [months] => Array ( [0] => stdClass Object ( [sales] => 2 [month] => Apr ) [1] => stdClass Object ( [sales] => 1 [month] => Nov ) ) ) [2011] => Array ( [year] => 2011 [months] => Array ( [0] => stdClass Object ( [sales] => 1 [month] => Nov ) ) ) ) It shows exactly what it should show but the key's have different names so I have no idea on how to loop through the years using foreach in my view. Arrays is something I'm not that good at yet :( this is the controller if you need to know: function analytics() { $this->load->model('admin_model'); $analytics = $this->admin_model->Analytics(); foreach ($analytics as $a): $data[$a->year]['year'] = $a->year; $data[$a->year]['months'] = $this->admin_model->AnalyticsMonth($a->year); endforeach; echo"<pre style='text-align:left;'>"; print_r($data); echo"</pre>"; $data['main_content'] = 'analytics'; $this->load->view('template_admin', $data); }//end of function categories()

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• Grails ClassNotFoundException com.google.common.collect.Maps

  - by user1734199

  I need some help, I am trying to make an controller using Google Analytics API, but using: statsController.groovy /**************************************************************/ import com.google.gdata.client.analytics.AnalyticsService class StatsController { def myService def stats(){ myService = new AnalyticsService("example-App"); } } /************************************************************/ error Message: ClassNotFoundException occurred when processing request: [...] com.google.common.collect.Maps I ve tryed adding to the buildpath the "gdata.analytics*.jar", "google-collect-1.0.jar", "guava.jar" and "jsr305.jar" but without results, the error always says that i described or NotDefClassError ocurred when processing request: [...] com.google.gdata.client.analytics.AnalyticsService. I need to solve.

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• Underwriting in a New Frontier: Spurring Innovation

  - by [email protected]

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Susan Keuer, product strategy manager for Oracle Insurance, shares her experiences and insight from the 2010 Association of Home Office Underwriters (AHOU) Annual Conference, April 11-14, in San Antonio, Texas    How can I be more innovative in underwriting?  It's a common question I hear from insurance carriers, producers and others, so it was no surprise that it was the key theme at the recent 2010 AHOU Annual Conference.  This year's event drew more than 900 insurance professionals involved in the underwriting process across life and annuities, property and casualty and reinsurance from around the globe, including the U.S., Canada, Australia, Bahamas, and more, to San Antonio - a Texas city where innovation transformed a series of downtown drainage canals into its premiere River Walk tourist destination.   CNN's Medical Correspondent Dr. Sanjay Gupta kicked off the conference with a phenomenal opening session that drove home the theme of the conference, "Underwriting in a New Frontier:  Spurring Innovation."   Drawing from his own experience as a neurosurgeon treating critically injured medical patients in the field in Iraq, Gupta inspired audience members to think outside the box during the underwriting process. He shared a compelling story of operating on a soldier who had suffered a head-related trauma in a field hospital.  With minimal supplies available Gupta used a Black and Decker saw to operate on the soldier's head and reduce pressure on his swelling brain. Drawing from this example, Gupta encouraged underwriters to think creatively, be innovative, and consider new tools and sources of information, such as social networking sites, during the underwriting process. So as you are looking at risk take into consideration all resources you have available.    Gupta also stressed the concept of IKIGAI - noting that individuals who believe that their life is worth living are less likely to die than are their counterparts without this belief.  How does one quantify this approach to life or thought process when evaluating risk?  Could this be something to consider as a "category" in the near future? How can this same belief in your own work spur innovation?   The role of technology was a hot topic of discussion throughout the conference.  Sessions delved into the latest in underwriting software to the rise of social media and how it is being increasingly integrated into underwriting process and solutions.  In one session a trio of panelists representing the carrier, producer and vendor communities stressed the importance to underwriters of leveraging new technology and the plethora of online information sources, which all could be used to accurately, honestly and consistently evaluate the risk throughout the underwriting process.   Another focused on the explosion of social media noting:  1.    Social media is growing exponentially - About eight percent of Americans used social media five years ago. Today about 46 percent of Americans do so, with 85 percent of financial services professionals using social media in their work.  2.    It will impact your business - Underwriters reconfirmed over and over that they are increasingly using "free" tools that are available in cyberspace in lieu of more costly solutions, such as inspection reports conducted by individuals in the field.  3.    Information is instantly available on the Web, anytime, anywhere - LinkedIn was mentioned as a way to connect to peers in the underwriting community and producers alike.  Many carriers and agents also are using Facebook to promote their company to customers - and as a point-of-entry to allow them to perform some functionality - such as accessing product marketing information versus directing users to go to the carrier's own proprietary website.  Other carriers have released their tight brand marketing to allow their producers to drive more business to their personal Facebook site where they offer innovative tools such as Application Capture or asking medical information in a more relaxed fashion.     Other key topics at the conference included the economy, ongoing industry consolidation, real-estate valuations as an asset and input into the underwriting process, and producer trends.  All stressed a "back to basics" approach for low cost, term products.   Finally, Connie Merritt, RN, PHN, entertained the large group of atttendees with audience-engaging insight on how to "Tame the Lions in Your Life - Dealing with Complainers, Bullies, Grump and Curmudgeon." Merritt noted "we are too busy for our own good." She shared how her overachieving personality had impacted her life.  Audience members then were asked to pick red, yellow, blue, or green shapes, without knowing that each one represented a specific personality trait.  For example, those who picked blue were the peacemakers. Those who choose yellow were social - the hint was to "Be Quiet Longer."  She then offered these "lion taming" steps:   1.    Admit It 2.    Accept It 3.    Let Go 4.    Be Present (which paralleled Gupta's IKIGAI concept)   When thinking about underwriting I encourage you to be present in the moment and think creatively, but don't be afraid to look ahead to the future and be an innovator.  I hope to see you at next year's AHOU Annual Conference, May 1-4, 2011 at The Mirage in Las Vegas, Nev.     Susan Keuer is the product strategy manager for new business underwriting.  She brings more than 20 years of insurance industry experience working with leading insurance carriers and technology companies to her role on the product strategy team for life/annuities solutions within the Oracle Insurance Global Business Unit  

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• How do I prevent a website being misclassified by Websense?

  - by Jeff Atwood

  I received the following email from a user of one of our websites: This morning I tried to log into example.com and I was blocked by Websense at work because it is considered a "social networking" site or something. I assume the websense filter is maintained by a central location, so I'm hoping that by letting you guys know you can get it unblocked. per Wikipedia, Websense is web filtering or Internet content-control software. This means one (or more) of our sites is being miscategorized by Websense as "social networking" and thus disallowed for access at any workplace that uses Websense to control what websites their users can and cannot access during work hours. (I know, they are monsters!) How do we dispute this Websense classification error, as our websites should generally be considered "information technology" and never "social networking"? How do we know what category Websense has put our sites in, so we can pro-actively make sure they're not wrong?

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• Big Data – Is Big Data Relevant to me? – Big Data Questionnaires – Guest Post by Vinod Kumar

  - by Pinal Dave

  This guest post is by Vinod Kumar. Vinod Kumar has worked with SQL Server extensively since joining the industry over a decade ago. Working on various versions of SQL Server 7.0, Oracle 7.3 and other database technologies – he now works with the Microsoft Technology Center (MTC) as a Technology Architect. Let us read the blog post in Vinod’s own voice. I think the series from Pinal is a good one for anyone planning to start on Big Data journey from the basics. In my daily customer interactions this buzz of “Big Data” always comes up, I react generally saying – “Sir, do you really have a ‘Big Data’ problem or do you have a big Data problem?” Generally, there is a silence in the air when I ask this question. Data is everywhere in organizations – be it big data, small data, all data and for few it is bad data which is same as no data :). Wow, don’t discount me as someone who opposes “Big Data”, I am a big supporter as much as I am a critic of the abuse of this term by the people. In this post, I wanted to let my mind flow so that you can also think in the direction I want you to see these concepts. In any case, this is not an exhaustive dump of what is in my mind – but you will surely get the drift how I am going to question Big Data terms from customers!!! Is Big Data Relevant to me? Many of my customers talk to me like blank whiteboard with no idea – “why Big Data”. They want to jump into the bandwagon of technology and they want to decipher insights from their unexplored data a.k.a. unstructured data with structured data. So what are these industry scenario’s that come to mind? Here are some of them: Financials Fraud detection: Banks and Credit cards are monitoring your spending habits on real-time basis. Customer Segmentation: applies in every industry from Banking to Retail to Aviation to Utility and others where they deal with end customer who consume their products and services. Customer Sentiment Analysis: Responding to negative brand perception on social or amplify the positive perception. Sales and Marketing Campaign: Understand the impact and get closer to customer delight. Call Center Analysis: attempt to take unstructured voice recordings and analyze them for content and sentiment. Medical Reduce Re-admissions: How to build a proactive follow-up engagements with patients. Patient Monitoring: How to track Inpatient, Out-Patient, Emergency Visits, Intensive Care Units etc. Preventive Care: Disease identification and Risk stratification is a very crucial business function for medical. Claims fraud detection: There is no precise dollars that one can put here, but this is a big thing for the medical field. Retail Customer Sentiment Analysis, Customer Care Centers, Campaign Management. Supply Chain Analysis: Every sensors and RFID data can be tracked for warehouse space optimization. Location based marketing: Based on where a check-in happens retail stores can be optimize their marketing. Telecom Price optimization and Plans, Finding Customer churn, Customer loyalty programs Call Detail Record (CDR) Analysis, Network optimizations, User Location analysis Customer Behavior Analysis Insurance Fraud Detection & Analysis, Pricing based on customer Sentiment Analysis, Loyalty Management Agents Analysis, Customer Value Management This list can go on to other areas like Utility, Manufacturing, Travel, ITES etc. So as you can see, there are obviously interesting use cases for each of these industry verticals. These are just representative list. Where to start? A lot of times I try to quiz customers on a number of dimensions before starting a Big Data conversation. Are you getting the data you need the way you want it and in a timely manner? Can you get in and analyze the data you need? How quickly is IT to respond to your BI Requests? How easily can you get at the data that you need to run your business/department/project? How are you currently measuring your business? Can you get the data you need to react WITHIN THE QUARTER to impact behaviors to meet your numbers or is it always “rear-view mirror?” How are you measuring: The Brand Customer Sentiment Your Competition Your Pricing Your performance Supply Chain Efficiencies Predictive product / service positioning What are your key challenges of driving collaboration across your global business?  What the challenges in innovation? What challenges are you facing in getting more information out of your data? Note: Garbage-in is Garbage-out. Hold good for all reporting / analytics requirements Big Data POCs? A number of customers get into the realm of setting a small team to work on Big Data – well it is a great start from an understanding point of view, but I tend to ask a number of other questions to such customers. Some of these common questions are: To what degree is your advanced analytics (natural language processing, sentiment analysis, predictive analytics and classification) paired with your Big Data’s efforts? Do you have dedicated resources exploring the possibilities of advanced analytics in Big Data for your business line? Do you plan to employ machine learning technology while doing Advanced Analytics? How is Social Media being monitored in your organization? What is your ability to scale in terms of storage and processing power? Do you have a system in place to sort incoming data in near real time by potential value, data quality, and use frequency? Do you use event-driven architecture to manage incoming data? Do you have specialized data services that can accommodate different formats, security, and the management requirements of multiple data sources? Is your organization currently using or considering in-memory analytics? To what degree are you able to correlate data from your Big Data infrastructure with that from your enterprise data warehouse? Have you extended the role of Data Stewards to include ownership of big data components? Do you prioritize data quality based on the source system (that is Facebook/Twitter data has lower quality thresholds than radio frequency identification (RFID) for a tracking system)? Do your retention policies consider the different legal responsibilities for storing Big Data for a specific amount of time? Do Data Scientists work in close collaboration with Data Stewards to ensure data quality? How is access to attributes of Big Data being given out in the organization? Are roles related to Big Data (Advanced Analyst, Data Scientist) clearly defined? How involved is risk management in the Big Data governance process? Is there a set of documented policies regarding Big Data governance? Is there an enforcement mechanism or approach to ensure that policies are followed? Who is the key sponsor for your Big Data governance program? (The CIO is best) Do you have defined policies surrounding the use of social media data for potential employees and customers, as well as the use of customer Geo-location data? How accessible are complex analytic routines to your user base? What is the level of involvement with outside vendors and third parties in regard to the planning and execution of Big Data projects? What programming technologies are utilized by your data warehouse/BI staff when working with Big Data? These are some of the important questions I ask each customer who is actively evaluating Big Data trends for their organizations. These questions give you a sense of direction where to start, what to use, how to secure, how to analyze and more. Sign off Any Big data is analysis is incomplete without a compelling story. The best way to understand this is to watch Hans Rosling – Gapminder (2:17 to 6:06) videos about the third world myths. Don’t get overwhelmed with the Big Data buzz word, the destination to what your data speaks is important. In this blog post, we did not particularly look at any Big Data technologies. This is a set of questionnaire one needs to keep in mind as they embark their journey of Big Data. I did write some of the basics in my blog: Big Data – Big Hype yet Big Opportunity. Do let me know if these questions make sense?  Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Oracle Launches Something Cool for CRM

  - by andrea.mulder

  By Esteban Kolsky, CRM Intelligence and Strategy, March 31 Remember CRM? That stuff we used to do before Social CRM? The stuff that most people still do and need to continue to improve? Oracle does. Today they announced three CRM things: Siebel OnDemand release 17 with some clever life sciences complements, additions to the Oracle eBusiness Suite, and the Social Services Suite for Governments (part of a Siebel 8.2 release). I used to cover CRM and Government in a past life and I know that Social Services delivery is very complicated. For additional insights, read here.

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• The 2012 Gartner-FEI CFO Technology Survey -- Reviewed by Jeff Henley, Oracle Chairman

  - by Di Seghposs

  Jeff Henley and Oracle Business Analytics VP Rich Clayton break down the findings of the 2012 Gartner-FEI CFO Technology Survey.  The survey produced by Gartner gathers CFOs perceptions about technology, trends and planned improvements to operations.  Financial executives and IT professionals can use these findings to align spending and organizational priorities and understand how technology should support corporate performance.    Listen to the webcast with Jeff Henley and Rich Clayton - Watch Now » Download the full report for all the details -   Read the Report »        Key Findings ·        Despite slow economic growth, CFOs expect conservative, steady IT spending. ·        The CFOs role in IT investment has increased again in 2012. ·        The 45% of IT leaders that report to the CFO are more than report to any other executive, and represent an increase of 3%. ·        Business analytics needs technology improvement. ·        CFOs are focused on business analytics and business applications more than on technology. ·        Information, social, cloud and mobile technology trends are on CFOs' radar. ·        Focusing on corporate performance management (CPM) projects, 63% of CFOs plan to upgrade business intelligence (BI), analytics and performance management in 2012. ·        Despite advancements in strategy management technologies, CFOs still focus on lagging key performance indicators (KPIs) only. ·        A pace-layered strategy for applications is needed (92% of CFOs believe IT doesn't provide transformation/differentiation). ·        New applications in financial governance rank high on improving compliance and efficiency.

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• OBIEE 11.1.1 - Built-in BI Metrics for Performance Monitoring

  - by Ahmed Awan

  You can use Fusion Middleware Control metrics to monitor System Components (BI processes) and WebLogic Server processes.   Tip: ·         Use Oracle Enterprise Manager (EM) URL to monitor end to end OBIEE real time performance: :7001/em"http://<server>:7001/em ·         In Oracle Business Intelligence 11g, the perfmon URL is still valid to use i.e. :9704/analytics/saw.dll?Perfmon"http://<server>:9704/analytics/saw.dll?Perfmon

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• Details on Oracle's Primavera P6 Reporting Database R2

  - by mark.kromer

  Below is a graphic screenshot of our detailed announcement for the new Oracle data warehouse product for Primavera P6 called P6 Reporting Database R2. This DW product includes the ETL, data warehouse star schemas and ODS that you'll need to build an enterprise reporting solution for your projects & portfolios. This product is included on a restricted license basis with the new Primavera P6 Analytics R1 product from Oracle because those Analytics are built in OBIEE based on this data warehouse product.

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• Oracle Database Information Now Available on the Oracle Mobile Application

  - by jgelhaus

  Oracle Database Information Now Available on the Oracle Mobile Application Now, wherever you are, you can stay connected to the Oracle Database team by downloading the free Oracle mobile application.  It will help you to keep up with the latest Oracle Database news, blog, social media, video, plus much more while you are on the move! News—Track Oracle Database news. Blogs—Participate in an on-going dialog with our Oracle Database bloggers. Social—Keep up with events, webcasts and other announcements via the Oracle Database social channels Video—See clips of Webcasts, executive addresses and keynotes, Oracle Database customers, and much, much more.

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• How To Get Google+ Invites?

  - by Gopinath

  Google Plus is a new social networking service from Google and it’s aimed to compete with the social networking giant Facebook. Google’s attempts at social networking in the past were never a hit (few of them were miserable fails – Google Wave, Google Buzz) but this time Google seems to be getting things. Google Plus is an invite only service at the moment and you can’t access it without an initiation. So far Google sent invitations to selected bloggers and high profile web users. If you want an invite to Google Plus visit official Google Plus invitation request page and register your email id. There is no word from Google on when the invites will be distributed to public users. Hopefully Google should roll out invitations soon. This article titled,How To Get Google+ Invites?, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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• BI&EPM in Focus December 2012

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Share with your customers: October Edition of Business Analytics Customer Newsletter (link) Oracle OpenWorld Presentation pdf's available for download (link) OOW Mark Hurd Recap: Business Analytics at Oracle OpenWorld (video | blog) Register your customers for Oracle Days 2012 (link | video) BI & EPM Business Analytics Advisor Webcasts on My.Oracle.Support - Current Schedule and Archived (link) Customers Wüstenrot Efficiently Generates Reports and Analyzes Data with Enterprise Reporting Solution Empresas Públicas Medellin Gathers Data for Annual, Financial Projections 70% Faster ICON Improves Month-End Reporting Significantly Using a Single Source for Timely Consistent Business Intelligence, Reduces Reliance on Spreadsheets  Gilead Sciences, a science-led company backed by business-led IT, uses Oracle solutions to simplify business processes and establish a foundation for continued growth Dell Enhances the Customer Experience with Oracle’s RTD (video) Link to Complete Archive Enterprise Performance Management eBook: Transforming Enterprise Business Planning (link) Blog: Why CFO's should care about Big Data (link) Oracle Hyperion Project Financial Planning - New Projects Feature Release 11.1.2.2 Video Feature Overview. Now Available with many other Hyperion overviews on the YouTube Oracle EPM Channel (link) Available Patch Sets and Patch Set Updates for Oracle Hyperion Enterprise Performance Management Products on My.Oracle.Support (link) Hyperion Disclosure Management supplementary materials provides a set of guides for Disclosure Management and Taxonomy Designer users, including best practices guidelines, a full Disclosure Management sample report, a webinar series, and other guiding materials on My.Oracle.Support (link) See the selection of EPM Customer Videos at MediaNetwork (Hyperion) Business Intelligence Webcast Replay: Big Data, Bright Future, featuring Andrew McAfee (link) Webinar series and guides on Getting Started With Hyperion Interactive Reporting Translation Workbench, a tool that accelerates metadata conversion from IR to Oracle BI Enterprise Edition (OBIEE) on My.Oracle.Support (link) See the selection of BI Customer Videos at MediaNetwork (BI) and for (Exalytics) and (Endeca) ORACLE TEAM USA Analytics Dashboard demo - Now Available (link)

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• Bunny Inc. Season 2: Spice Up Your Applications

  - by kellsey.ruppel

  The quality and effectiveness of online services is strongly dependent on core business processes and applications. Nonetheless, user friendly composite applications are still a challenge for enterprises, especially if they are also requested to embed social technologies to empower customization and facilitate collaboration. You can operate like Hare Inc. and disappoint your customers, delivering inefficient services and wasting outside-in innovation opportunities, or you can operate like Bunny Inc., leveraging participatory services to improve connections between people, information and applications. And maybe you are ahead enough to adopt a public enterprise cloud to drive business through organic conversations and jump-start productivity with more-purposeful social networking and contextual enterprise collaboration. Don't miss this second episode of Social Bunnies Season 2 to learn how to increase the value of existing enterprise systems while augmenting employee productivity, business flexibility and organizational awareness. Still looking for more information on composite applications. We've got a ton of great resources for you to learn more!

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• Website misclassified by websense

  - by Jeff Atwood

  I received the following email from a user of one of our websites: This morning I tried to log into example.com and I was blocked by websense at work because it is considered a "social networking" site or something. I assume the websense filter is maintained by a central location, so I'm hoping that by letting you guys know you can get it unblocked. per Wikipedia, Websense is web filtering or Internet content-control software. This means one (or more) of our sites is being miscategorized by websense as "social networking" and thus disallowed for access at any workplace that uses websense to control what websites their users can and cannot access during work hours. (I know, they are monsters!) How do we dispute this websense classification error, as our websites should generally be considered "information technology" and never "social networking"? How do we know what category websense has put our sites in, so we can pro-actively make sure they're not wrong?

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• Google I/O 2012 - Measuring the End-to-End Value of Your App

  Google I/O 2012 - Measuring the End-to-End Value of Your App Neil Rhodes, Nick Mihailovski, Mike Kwong We've rethought mobile app analytics from the ground up. If you are a mobile app developer, come see what's new from the land of Google Analytics; Understand how to measure the end-to-end value of your app, and improve its performance to drive usage and retention. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 69 4 ratings Time: 01:04:12 More in Science & Technology

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• links for 2011-03-11

  - by Bob Rhubart

  The Arup Nanda Blog: Good Engineering (tags: ping.fm) Spend Analytics on a Grand Scale (BI & Analytics Pulse) (tags: ping.fm) OSB and Coherence Integration (Mark Smith) (tags: ping.fm) Oracle Technology Network Architect Day: Denver (tags: ping.fm)

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• Neues in WebCenter Sites 11g

  - by pweckerl

  Es ist kein Geheimnis, dass das Online Erlebnis sich durch das Social Computing grundlegend geändert hat. Immer öfter wollen Besucher einer Web Site nicht nur konsumieren sonder auch interagieren und ihre Erfahrungen über Soziale Netzwerke mit Anderen teilen. Für Online-Marketies eröffnet dies eine vielzahl an Möglichkeiten aber auch Herausforderungen. Unternehmen müssen diese sozialen Komponenten in ihre Online Auftritte integrieren um die Erwartung nach einem interaktiven Erlebnis zu erfüllen aber zugleich die Kontrolle und damit ein gewisses Maß an Sicherheit für integrität der eigenen Marke und des eigenen Rufs zu garantieren. Mit der neuen Version von Oracle WebCenter Sites steht Online-Verantwortlichen ein umfassendes Werkzeug zur Verfügung, um ihre Auftritte noch interaktiver zu gestalten und die Besucher noch enger einzubeziehen. Social Login und Social Sharing, User Generated Content, wie Bewertungen und Kommentare, und viele weitere Neuerungen machen Oracle WebCenter Sites besser denn je. Mehr zur aktuellen Version und zu WebCenter Themen allgemein finde Sie auch auf dem Oracle WebCenter Blog (https://blogs.oracle.com/webcenter/entry/what_s_new_in_webcenter1).

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• Finding it Hard to Deliver Right Customer Experience: Think BPM!

  - by Ajay Khanna

  Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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• Eloqua Experience 2013: Mystique, Modern Marketing and Masterful Engagement

  - by Mike Stiles

  The following is a guest post from Erick Mott, a social business leader at Oracle Eloqua. There’s a growing gap between 20th century marketing and a modern marketing way of doing business. I can’t think of a better example of modern marketing in action than what more than 2,000 people experienced in San Francisco at #EE13; customer-obsession, multichannel content, and real-time engagement all coming together at one extraordinary event. This was my first Eloqua Experience as a new Oracle Eloqua employee. In weeks prior, I heard about the mystique but didn’t know what to expect. What I’ve come to understand with more clarity is everything we do revolves around customer success, and we operate and educate at all times with these five tenets in mind: 1. Targeting: Really Know Your Buyer 2. Engagement: Create a 1:1 Relationship 3. Conversion: Visualize Guided Thinking 4. Analysis: Learn What’s Working 5. Marketing Technology: Enable and Extend the Cloud Product News from Eloqua Experience 2013 We made some announcements that John Stetic, VP of Products, Oracle Eloqua covers in this brief ‘Modern Marketing Minute’ video recorded after Wednesday’s keynote; summarized below, too: Oracle Eloqua AdFocus: While understanding the impact of a specific marketing channel was formerly relegated to marketers’ wish lists, the channels we now focus on are digital, social, and mobile. AdFocus gives marketers a single platform to dynamically create, manage and measure display ads alongside owned and earned media. AdFocus enables marketers to target only key accounts or prospects you want to reach with display ads, as well as provide creative content or personalized ad copy based on their persona and activities. Oracle Eloqua Profiler: The details of what we now know about customers have expanded into a universal customer profile, which can be used to create highly targeted segments. Marketers now can take data that’s not even stored in Eloqua to help targeted and score prospects for a complete, multichannel view of the customer. Profiler gives sales reps one, detailed view of the prospect to extend views beyond Oracle Eloqua asset activity (emails, forms, page views) to any external assets stored in Oracle Eloqua. Marketing Resource Management: New capabilities create more secure and controlled access to marketing resources and data. New integrations provide greater insight into campaign resources and management through a central marketing calendar and simplify resource management. Integrated Sales and Marketing Funnel: An integrated sales and marketing funnel view gives marketing and sales users, cross-functional teams, and executive management a consistent and clear view of pipeline performance. It also quickly provides users with historical metrics across different time spans and conditions. Eloqua AppCloud: More than 20 new AppCloud partners have been added to the community, which now includes 100+ apps. Eloqua AppCloud now provides modern marketers with an even broader range of marketing applications that help expand and enrich sales and marketing efforts; easily accessible in the Topliners Community. Social Capabilities: Recent integration between Oracle Eloqua and Oracle Social Relationship Management (SRM) deliver a comprehensive, scalable and integrated modern marketing solution. New capabilities include better tracking of social activities for a more complete customer profile. Engage Facebook custom audiences with AdFocus to deliver ads and meaningful experiences through trusted social networks. Biggest and Best Eloqua Experience. There’s a lot of talk in the industry about the Marketing Cloud. At Oracle Eloqua, we have been on a mission of delivering the most advanced and integrated modern marketing technology on the planet. It’s not just a concept but reality with proven execution, as seen first-hand this week in San Francisco. In this video, Kevin Akeroyd, SVP of Oracle Eloqua, provides some highlights of what made this year’s Eloqua Experience, exceptional, including Steve Woods’ presentation about the journey of modern marketers and Andrea Ward’s conversation with Vince Gilligan, creator of the Breaking Bad television series. The 2013 Markie Awards The Oracle Eloqua Marketing Cloud was best exemplified for me as 19 Markies were awarded to customers for their exceptional creativity and results as modern marketers. Wow, what a night to remember with so many committed and talented people working to create an extraordinary experience! To learn more about how to become a modern marketer, check out these resources. We look forward to seeing you next year at Eloqua Experience. More on Erick: 20 years experience at Oracle, Ektron, Sitecore, Lyris, Habeas, Nokia, creatorbase, Mark Monitor, Cisco Systems, GlobalFluency, Sun Microsystems, Philips NV, Elm Products and CBS TV. Patent holder with agency, Fortune 500, media, and startup company expertise. @mikestiles

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• What is your toolset?

  - by MrG

  What tools, free or otherwise do you use to help you with your "webmastering" I'm thinking along the lines of, Link checking, analytics, web stats, page validation, plus anything else you can think of! Personally I use: webmasters tools, google analytics, AWstats I'm looking for anything (free or paid) which maybe hovering under my radar which could be of use. (edit - missed a couple of words out of first line!)

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• Les ventes de smartphones dépassent les 250 millions au troisième trimestre, Samsung, Apple et Huawei en tête de file

  Les ventes de smartphones dépassent les 250 millions au troisième trimestre, Samsung, Apple et Huawei en tête de file Les ventes de smartphones ne cessent de progresser et ont pour la première fois franchi le cap du quart de milliards de dispositifs vendus en un trimestre. L'année passée, à la même période, Strategy Analytics les chiffrait à 172,8 millions.Linda Sui, analyste senior chez Strategy Analytics, explique que « c'est la première fois que la vente de smartphones dépasse le quart...

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