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  • SQL Prompt Easter Egg

    - by Johnm
    Having Red Gate's SQL Prompt installed with SQL Server Management Studio has saved me many headaches over the years of its use. It is extremely nice to type in a table name and see not only the column names, but also their data types and identification of primary keys. Another cool feature is the built-in short cut scripts that are included toward the bottom of the suggestion box. An example of these short cut scripts would be to type in the letters  cv and then hit enter and the following template for CREATE VIEW will appear: CREATE VIEW --WITH ENCRYPTION, SCHEMABINDING, VIEW_METADATA AS     SELECT /* query specification */ -- WITH CHECK OPTION GO These scripts are great, and on occasion rather humorous. Recently, I was writing an UPDATE statement that would update a derived and aliased set of data in . An example of such a statement is as follows: UPDATE y SET a.[FieldA] = b.[FieldB] FROM     (         SELECT             a.[FieldA]             ,b.[FieldB]         FROM             [MyTableA] a             INNER JOIN [MyTableB] b                 ON a.[PKA] = b.[PKB]     ) y; Upon typing the UPDATE y portion I hit enter and the expression "A A A A R G H !" appeared resulting in an unexpected burst of laughter. With a dash of curiosity and a pinch of research I discovered that at the bottom of the SQL Prompt suggestion box resides a short cut script called "yell", which is described as "Vent your frustration". Another humorous short cut script is "neo", which is described as "-- I know Kung-Fu". All is required for these to activate is to type the first letter and hit enter. I wonder if there are any undocumented ones?

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  • Spotlight on an office - Dublin!

    - by Tim Koekkoek
    In this third instalment of our monthly topic ‘Spotlight on an Office’, we visit Dublin, Ireland Oracle has 5 offices in Dublin all in the EastPoint Business Park close to Dublin City centre. In Dublin there are currently 1,000 people working for Oracle. You’ll find, among others, a large part of OracleDirect, our inside sales organization, part of our EMEA Finance organization and employees from Product and Systems Development who work on the heart of Oracle’s products. Facilities EastPoint Business Park is located next to the Irish Financial Service Centre (IFSC) and is only one train stop away from Dublin city centre. This seafront business park and nearby amenities cater for staff’s needs, which include a Sandwich Bar, a Coffee Shop and a small Convenience Store and Newsagent. Moreover there is a Physical Therapy Clinic and Beauty Salon onsite, Pilates and Boot Camp classes, weekly WeightWatcher Classes, five football / tennis courts and an outdoor chess board. When the sun is shining On sunny days comfy, colourful beanbags are spread throughout the park to relax and every Wednesday there is the Irish Village Market providing staff with a variety of delicious gourmet foods from all over the world. Friday afternoons after work are often used by Oracle employees to start the weekend socializing in The Epicenter Cafe Bar & Venue. In the office In the Oracle offices, you have an open floor design and an open door policy which makes it really easy to walk over to your colleagues or a manager to discuss your projects and keep informed with what is going on. This way you also have a great chance to bond with your colleagues. In two of the Oracle buildings there are subsidized canteens especially for Oracle employees with chefs cooking something special everyday! One of the best things about Oracle in Dublin is that it is really multinational. Currently there are more than 25 languages spoken by Oracle employees. So you will work with colleagues from all around the globe, every day, which makes it a really interesting and exciting experience. Sport & Social There is also a dedicated Sport and Social Club, Oraclub. They organize many sport and social activities. It doesn’t matter which sport is your favourite, Oraclub caters for like-minded individuals and makes sure you can play or watch your favourite sport. Furthermore, Oraclub organizes exhibition matches to get you acquainted with some other sports. Last year the Gaelic Warriors (A Wheelchair Rugby club) held an exhibition match. Oraclub also offer Oracle parties, language courses and offer discounts on many events! So whether you want to go to a Robbie Williams concert, an exhibition of Van Gogh or a match of the Irish Rugby team, Oraclub is there for everyone! There are also plenty of possibilities to get involved in volunteering. Want to know more about the current vacancies in Dublin? Check https://campus.oracle.com for all of our vacancies.

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  • Handy SQL Server Function Series: Part 1

    - by Most Valuable Yak (Rob Volk)
    I've been preparing to give a presentation on SQL Server for a while now, and a topic that was recommended was SQL Server functions.  More specifically, the lesser-known functions (like @@OPTIONS), and maybe some interesting ways to use well-known functions (like using PARSENAME to split IP addresses)  I think this is a veritable goldmine of useful information, and researching for the presentation has confirmed that beyond my initial expectations.I even found a few undocumented/underdocumented functions, so for the first official article in this series I thought I'd start with 2 of each, COLLATIONPROPERTY() and COLLATIONPROPERTYFROMID().COLLATIONPROPERTY() provides information about (wait for it) collations, SQL Server's method for handling foreign character sets, sort orders, and case- or accent-sensitivity when sorting character data.  The Books Online entry for  COLLATIONPROPERTY() lists 4 options for code page, locale ID, comparison style and version.  Used in conjunction with fn_helpcollations():SELECT *, COLLATIONPROPERTY(name,'LCID') LCID, COLLATIONPROPERTY(name,'CodePage') CodePage, COLLATIONPROPERTY(name,'ComparisonStyle') ComparisonStyle, COLLATIONPROPERTY(name,'Version') Version FROM fn_helpcollations()You can get some excellent information. (c'mon, be honest, did you even know about fn_helpcollations?)Collations in SQL Server have a unique name and ID, and you'll see one or both in various system tables or views like syscolumns, sys.columns, and INFORMATION_SCHEMA.COLUMNS.  Unfortunately they only link the ID and name for collations of existing columns, so if you wanted to know the collation ID of Albanian_CI_AI_WS, you'd have to declare a column with that collation and query the system table.While poking around the OBJECT_DEFINITION() of sys.columns I found a reference to COLLATIONPROPERTYFROMID(), and the unknown property "Name".  Not surprisingly, this is how sys.columns finds the name of the collation, based on the ID stored in the system tables.  (Check yourself if you don't believe me)Somewhat surprisingly, the "Name" property also works for COLLATIONPROPERTY(), although you'd already know the name at that point.  Some wild guesses and tests revealed that "CollationID" is also a valid property for both functions, so now:SELECT *, COLLATIONPROPERTY(name,'LCID') LCID, COLLATIONPROPERTY(name,'CodePage') CodePage, COLLATIONPROPERTY(name,'ComparisonStyle') ComparisonStyle, COLLATIONPROPERTY(name,'Version') Version, COLLATIONPROPERTY(name,'CollationID') CollationID FROM fn_helpcollations() Will get you the collation ID-name link you…probably didn't know or care about, but if you ever get on Jeopardy! and this question comes up, feel free to send some of your winnings my way. :)And last but not least, COLLATIONPROPERTYFROMID() uses the same properties as COLLATIONPROPERTY(), so you can use either one depending on which value you have available.Keep an eye out for Part 2!

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  • Connect to QuickBooks from PowerBuilder using RSSBus ADO.NET Data Provider

    - by dataintegration
    The RSSBus ADO.NET providers are easy-to-use, standards based controls that can be used from any platform or development technology that supports Microsoft .NET, including Sybase PowerBuilder. In this article we show how to use the RSSBus ADO.NET Provider for QuickBooks in PowerBuilder. A similar approach can be used from PowerBuilder with other RSSBus ADO.NET Data Providers to access data from Salesforce, SharePoint, Dynamics CRM, Google, OData, etc. In this article we will show how to create a basic PowerBuilder application that performs CRUD operations using the RSSBus ADO.NET Provider for QuickBooks. Step 1: Open PowerBuilder and create a new WPF Window Application solution. Step 2: Add all the Visual Controls needed for the connection properties. Step 3: Add the DataGrid control from the .NET controls. Step 4:Configure the columns of the DataGrid control as shown below. The column bindings will depend on the table. <DataGrid AutoGenerateColumns="False" Margin="13,249,12,14" Name="datagrid1" TabIndex="70" ItemsSource="{Binding}"> <DataGrid.Columns> <DataGridTextColumn x:Name="idColumn" Binding="{Binding Path=ID}" Header="ID" Width="SizeToHeader" /> <DataGridTextColumn x:Name="nameColumn" Binding="{Binding Path=Name}" Header="Name" Width="SizeToHeader" /> ... </DataGrid.Columns> </DataGrid> Step 5:Add a reference to the RSSBus ADO.NET Provider for QuickBooks assembly. Step 6:Optional: Set the QBXML Version to 6. Some of the tables in QuickBooks require a later version of QuickBooks to support updates and deletes. Please check the help for details. Connect the DataGrid: Once the visual elements have been configured, developers can use standard ADO.NET objects like Connection, Command, and DataAdapter to populate a DataTable with the results of a SQL query: System.Data.RSSBus.QuickBooks.QuickBooksConnection conn conn = create System.Data.RSSBus.QuickBooks.QuickBooksConnection(connectionString) System.Data.RSSBus.QuickBooks.QuickBooksCommand comm comm = create System.Data.RSSBus.QuickBooks.QuickBooksCommand(command, conn) System.Data.DataTable table table = create System.Data.DataTable System.Data.RSSBus.QuickBooks.QuickBooksDataAdapter dataAdapter dataAdapter = create System.Data.RSSBus.QuickBooks.QuickBooksDataAdapter(comm) dataAdapter.Fill(table) datagrid1.ItemsSource=table.DefaultView The code above can be used to bind data from any query (set this in command), to the DataGrid. The DataGrid should have the same columns as those returned from the SELECT statement. PowerBuilder Sample Project The included sample project includes the steps outlined in this article. You will also need the QuickBooks ADO.NET Data Provider to make the connection. You can download a free trial here.

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  • Access forbidden 403 error in xampp

    - by Ramvignesh
    I am very new to xampp. I have made a fresh xampp install with the following commands. sudo su cd /tmp wget bit.ly/1cmyrUo -O xampp-32bit.run chmod 777 ./xampp-32bit.run sudo ./xampp-32bit.run Then I made a perl file to check whether my xampp works. The following is my sample.pl file content. #!usr/bin/perl print "content-type:text/html\n"; print(header()); use CGI qw(:standard); print(start_html()); print "Hello. I am ram"; print(end_html()); After copying my perl file from /home/vicky/desktop to /opt/lampp/cgi-bin. I started my xampp with the following command. /opt/lampp/lampp start Then I ran my sample.pl in the localhost with the help of the http://localhost/cgi-bin/sample.pl in my mozilla browser. I just got the following window. I found only answers relating to the 'new security concept error' and 'accessing virtual host issue'. I did came across an askubuntu query, a bid similar to that of mine. It had no answers but some comments. One comment suggested to change the file permissions. It directed to get help from here. It said to change the directory permission as 755 and file permission as 644 to resolve this kind of issue. When I tried to do that, I came to know that my cgi-bin directory already had 755 permission and my sample.pl had 644 permission. I have no solutions now. PostScript: I have attached the content of my /opt/lampp/apache2/conf/httpd.conf file. Hope this will help the answer-providers to understand my problem completely. Alias /bitnami/ "/opt/lampp/apache2/htdocs/" Alias /bitnami "/opt/lampp/apache2/htdocs" <Directory "/opt/lampp/apache2/htdocs"> Options Indexes FollowSymLinks AllowOverride All Order allow,deny Allow from all </Directory>

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  • Commit Review Questions

    - by Wes McClure
    Note: in this article when I refer to a commit, I mean the commit you plan to share with the rest of the team, if you have local commits that you plan to amend/combine, I am referring to the final result. In time you will find these easier to do as you develop, however, all of these are valuable before checking in!  The pre commit review is a nice time to polish what might have been several hours of intense work, during which these things were the last things on your mind!  If you are concerned about losing your work in the process of responding to these questions, first do a check-in and amend it as you go (assuming you are using a tool such as git that supports this), rolling the result into one nice commit for everyone else.  Did you review your commit, change by change, with a diff utility? If not, this is a list of reasons why you might want to start! Did you test your changes? If the test is valuable to be automated, is it? If it’s a manual testing scenario, did you at least try the basics manually? Are the additions/changes formatted consistently with the rest of the project? Lots of automated tools can help here, don’t try to manually format the code, that’s a waste of time and as a human you will fail repeatedly. Are these consistent: tabs versus spaces, indentation, spacing, braces, line breaks, etc Resharper is a great example of a tool that can automate this for you (.net) Are naming conventions respected? Did you accidently use abbreviations, unless you have a good reason to use them? Does capitalization match the conventions in the project/language? Are files partitioned? Sometimes we add new code in existing files in a pinch, it’s a good idea to split these out if they don’t belong ie: are new classes defined in new files, if this is something your project values? Is there commented out code? If you are removing an existing feature, get rid of it, that is why we have VCS If it’s not done yet, then why are you checking it in? Perhaps a stash commit (git)? Did you leave debug or unnecessary changes? Do you understand all of the changes? http://geekswithblogs.net/wesm/archive/2012/04/11/programming-doesnrsquot-have-to-be-magic.aspx Are there spelling mistakes? Including your commit message! Is your commit message concise? Is there follow up work? Are there tasks you didn’t write down that you need to follow up with? Are readability or reorganization changes needed? This might be amended into the final commit, or it might be future work that needs added to the backlog. Are there other things your team values that you should review?

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  • Desktop Fun: Happy New Year Wallpaper Collection [Bonus Edition]

    - by Asian Angel
    As this year draws to a close, it is a time to reflect back on what we have done this year and to look forward to the new one. To help commemorate the event we have put together a bonus size edition of Happy New Year wallpapers for your desktops. Extra Note: We made a special effort to find wallpapers for this collection without the year “printed” on them, thus allowing for reuse as desired and/or needed beyond the 2010 – 2011 holiday. Note: Click on the picture to see the full-size image—these wallpapers vary in size so you may need to crop, stretch, or place them on a colored background in order to best match them to your screen’s resolution. For more New Year’s desktop goodness be sure to check out our Happy New Year icon & font packs collection (link at bottom)! Note: This wallpaper will need to be placed on a larger white background in order to increase the height. Note: This wallpaper will need to be placed on a larger background in order to increase the width and height. Note: This wallpaper comes in multiple sizes and will need to be downloaded as a zip file. Note: This wallpaper comes in multiple sizes and will need to be downloaded as a zip file. Note: The download size for the original version of this wallpaper is 15 MB. Note: The download size for the original version of this wallpaper is 15 MB. More Happy New Year Fun Desktop Fun: Happy New Year Icon and Font Packs For more wallpapers be certain to see our great collections in the Desktop Fun section. Latest Features How-To Geek ETC How to Use the Avira Rescue CD to Clean Your Infected PC The Complete List of iPad Tips, Tricks, and Tutorials Is Your Desktop Printer More Expensive Than Printing Services? 20 OS X Keyboard Shortcuts You Might Not Know HTG Explains: Which Linux File System Should You Choose? HTG Explains: Why Does Photo Paper Improve Print Quality? The Outdoor Lights Scene from National Lampoon’s Christmas Vacation [Video] The Famous Home Alone Pizza Delivery Scene [Classic Video] Chronicles of Narnia: The Voyage of the Dawn Treader Theme for Windows 7 Cardinal and Rabbit Sharing a Tree on a Cold Winter Morning Wallpaper An Alternate Star Wars Christmas Special [Video] Sunset in a Tropical Paradise Wallpaper

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  • Is there a language or design pattern that allows the *removal* of object behavior or properties in a class hierarchy?

    - by Sebastien Diot
    A well-know shortcoming of traditional class hierarchies is that they are bad when it comes to model the real world. As an example, trying to represent animals species with classes. There are actually several problems when doing that, but one that I never saw a solution to is when a sub-class "looses" a behavior or properties that was defined in a super-class, like a penguin not being able to fly (there are probably better examples, but that's the first one that comes to my mind, having seen "Madagascar 2" recently). On the one hand, you don't want to define for every property and behavior some flag that specifies if it is at all present, and check it every time before accessing that behavior or property. You would just like to say that birds can fly, simply and clearly, in the Bird class. But then it would be nice if one could define "exceptions" afterward, without having to use some horrible hacks everywhere. This often happens when a system has been productive for a while. You suddenly find an "exception" that doesn't fit in the original design at all, and you don't want to change a large portion of your code to accommodate it. So, is there some language or design patterns that can cleanly handle this problem, without requiring major changes to the "super-class", and all the code that uses it? Even if a solution only handle a specific case, several solutions might together form a complete strategy. [EDIT] Forgot about the Liskov Substitution Principle. That is why you can't do it. Assuming you define "traits/interfaces" for all major "feature groups", you can freely implement traits in different branches of the hierarchy, like the Flying trait could be implemented by Birds, and some special kind of squirrels and fish. So my question could amount to "How could I un-implement a trait?" If your super-class is a Java Serializable, you have to be one too, even if there is no way for you to serialize your state, for example if you contained a "Socket". So one way to do it is to always define all your traits in pair from the start: Flying and NotFlying (which would throw UnsupportedOperationExceiption, if not checked against). The Not-trait would not define any new interface, and could be simply checked for. Sounds like a "cheap" solution, in particular if used from the start.

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  • NRF Big Show 2011 -- Part 2

    - by David Dorf
    One of the things I love about attending NRF is visiting the smaller booths to see what new innovative ideas have sprung up. After all, by watching emerging technologies we can get a sense of how the retail experience might change. After NRF I'm hoping to write a post on what I found, if anything, so be sure to check back. At the Oracle Retail booth we'll be demonstrating some of the aspects of the changing retail experience. These demos use a mix of GA and experimental components. Here are some highlights: 1. Checkin We wrote a consumer iPhone app we call Store Gateway that lets consumers access information from the store. They'll start by doing a checkin when they arrive that will alert the store manager via another iPhone app we wrote called Mobile Manager. Additionally, we display a welcome messaging using Starmount's digital sign. 2. Receive Offers There are three interaction points where a store can easily make an offer to a consumer: checkin, product scans, and checkout. For this demo we're calling our Universal Offer Engine at checkin to determine the best offer for this particular consumer. This offer is then displayed on the consumer's phone as well as on the digital sign. 3. Scan Products To thwart consumers from scanning product barcodes, we used Store Inventory Management to print QRCodes on shelf label then provided access to a scanner in the Store Gateway iphone app. When the consumer scans the shelf label they are shown product information provided by the retailer. 4. Checkout While we don't have a NFC-enabled mobile phone, we have a NFC chip that can attach to a phone. We're using this to checkout using a reader provided by ViVOTech. Tap the phone on the reader, and the POS accesses the customer#, coupons, and payment information. This really speeds the checkout process. 5. Digital Receipt After the transaction is complete, a digital copy of the receipt is sent to Intuit's QuickReceipts where consumers to store all their digital receipts. There's even an iPhone app that provides easy access to the receipts. This covers about half of what what we'll be showing, so be sure to stop by. I'll also be talking about how mobile is impacting the retail experience at the Wednesday morning session NRF Mobile Retail Initiative: a Blueprint for Action. See you at the Big Show!

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  • 2010 is gone and Welcome 2011

    - by anirudha
    last days i spent my week @ firozabadthe town is much small and near to agraso i never forget to see the taj mahal and red fort their even it’s first chance to see them.i make a plan that i go to Agra last Saturday. firstly i go to red fort and i talking with many foreigner and they love to talking with me because their is only one man who with with them who is their GUIDE a person like a  book they never can talk with you but tell you about everything of the location because you buy them. their are many person come from various country such as German , Japan,  Russ , Italy and many other. their is no problem to talk with them perhaps they happen with talk to me. when i completely watch the Red fort at least i see a girl who are look like a foreigner. i talk themselves where they come from they tell me Francewhen i go elsewhere i thing to propose them to be  a friend of mine. i never propose any girl for friendship with me even in school and college. so i propose them to be a friend of mine.  they accept it i put the email ID in their hand whenever they gone. but i still not get their mail. 2ndly i go to Taj mahal the taj experience is not so good i spent 3 or 4 hours in rush. i found their is no security even their are many army force. they all person are too slow to work. they spent 10 minute to check  a person for security . their hands work very slow just like a low configuration computer. i talk many person their too. i talk to a person who tell themselves Jacob and they from Chicago. they speak very fast and i not know what they tell in speech. a another problem i got with some Chinese person. when i talking with them that i found they speak only Chinese language. Wish you a very very happy new year.

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  • ArchBeat Top 10 for November 18-24, 2012

    - by Bob Rhubart
    The Top 10 most popular items shared on the OTN ArchBeat Facebook page for the week of November 18-24, 2012. One-Stop Shop for over 200 On-Demand Oracle Webcasts Webcasts can be a great way to get information about Oracle products without having to go cross-eyed reading yet another document off your computer screen. Oracle's new Webcast Center offers selectable filtering to make it easy to get to the information you want. Yes, you have to register to gain access, but that process is quick, and with over 200 webcasts to choose from you know you'll find useful content. Oracle SOA Suite 11g PS 5 introduces BPEL with conditional correlation for aggregation scenarios | Lucas Jellema An extensive, detailed technical post from Oracle ACE Director Lucas Jellema. Oracle Utilities Application Framework V4.2.0.0.0 Released | Anthony Shorten Principal Product Manager Anthony Shorten shares an overview of the changes implemented in the new release. Fault Handling and Prevention - Part 1 | Guido Schmutz and Ronald van Luttikhuizen In this technical article, part one of a four part series, Oracle ACE Directors Guido Schmutz and Ronald van Luttikhuizen guide you through an introduction to fault handling in a service-oriented environment using Oracle SOA Suite and Oracle Service Bus. Oracle BPM Process Accelerators and process excellence | Andrew Richards "Process Accelerators are ready-to-deploy solutions based on best practices to simplify process management requirements," says Capgemini's Andrew Richards. "They are considered to be 'product grade,' meaning they have been designed; engineered, documented and tested by Oracle themselves to a level that they can be deployed as-is for a solution to a problem or extended as appropriate for a particular scenario." Videos: Getting Started with Java Embedded | The Java Source Interested in Java Embedded? You'll want to check out these videos provided Tori Weildt, including interviews with Oracle's James Allen and Kevin Smith, recorded at ARM TechCon. JPA SQL and Fetching tuning ( EclipseLink ) | Edwin Biemond Oracle ACE Edwin Biemond's post illustrates how to "use the department and employee entity of the HR Oracle demo schema to explain the JPA options you have to control the SQL statements and the JPA relation Fetching." Devoxx 2012 Trip Report - clouds and sunshine | Markus Eisele Oracle ACE Director Markus Eisele shares an extensive and entertaining account of his experience at Devoxx 2012. Towards Ultra-Reusability for ADF - Adaptive Bindings | Duncan Mills "The task flow mechanism embodies one of the key value propositions of the ADF Framework," says Duncan Mills. "However, what if we could do more? How could we make task flows even more re-usable than they are today?" As you might expect, Duncan has answers for those questions. Java Specification Requests in Numbers | Markus Eisele Oracle ACE Director Markus Eisele shares some interesting data culled from the Java Community Process site. Thought for the Day "You can't have great software without a great team, and most software teams behave like dysfunctional families." — Jim McCarthy Source: SoftwareQuotes.com

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  • After 10 Years, MySQL Still the Right Choice for ScienceLogic's "Best Network Monitoring System on the Planet"

    - by Rebecca Hansen
    ScienceLogic has a pretty fantastic network monitoring appliance.  So good in fact that InfoWorld gave it their "2013 Best Network Monitoring System on the Planet" award.  Inside their "ultraflexible, ultrascalable, carrier-grade" enterprise appliance, ScienceLogic relies on MySQL and has since their start in 2003.  Check out some of the things they've been able to do with MySQL and their reasons for continuing to use MySQL in these highlights from our new MySQL ScienceLogic case study. Science Logic's larger customers use their appliance to monitor and manage  20,000+ devices, each of which generates a steady stream of data and a workload that is 85% write. On a large system, the MySQL database: Averages 8,000 queries every second or about 1 billion queries a day Can reach 175,000 tables and up to 20 million rows in a single table Is 2 terabytes on average and up to 6 terabytes "We told our customers they could add more and more devices. With MySQL, we haven't had any problems. When our customers have problems, we get calls. Not getting calls is a huge benefit." Matt Luebke, ScienceLogic Chief Software Architect.? ScienceLogic was approached by a number of Big Data / NoSQL vendors, but decided against using a NoSQL-only solution. Said Matt, "There are times when you really need SQL. NoSQL can't show me the top 10 users of CPU, or show me the bottom ten consumer of hard disk. That's why we weren't interested in changing and why we are very interested in MySQL 5.6. It's great that it can do relational and key-value using memcached." The ScienceLogic team is very cautious about putting only very stable technology into their product, and according to Matt, MySQL has been very stable: "We've been using MySQL for 10 years and we have never had any reliability problems. Ever." ScienceLogic now uses SSDs for their write-intensive appliance and that change alone has helped them achieve a 5x performance increase. Learn more>> ScienceLogic MySQL Case Study MySQL 5.6 InnoDB Compression options for better SSD performance Tuning MySQL 5.6 for Great Product Performance - on demand webinar Developer and DBA Guide to MySQL 5.6 white paper Guide to MySQL and NoSQL: The Best of Both Worlds white paper

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  • Does Your Customer Engagement Create an Ah Feeling?

    - by Richard Lefebvre
    An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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  • SharePoint 2010 Hosting :: Sending SMS Alerts in SharePoint 2010 Over Office Mobile Service Protocol (OMS)

    - by mbridge
    In this post, I want to share the exciting news of SharePoint's 2010 new feature. Finally it's possible to send SMS directly from SharePoint to mobile phones. The advantages of sending SMS instead of Email messages are obvious: SMS alerts or reminders that are received on mobile phones are more preferred than Email messages that can be lost in the mass of spam. The interface is standard as it's very similar to previous versions of the product. Adjustments are easy to do, simply enter the address of the Office Mobile Service (OMS) web-service which you want to use for sending messages, then specify the connection parameters. Further details on Office Mobile Service is available below. The Test Service button checks if OMS web-service is accessible using provided URL (user name and password are not verified). This check is needed because OMS web-service URL depends on the mobile operator and country. It's now possible to select the method of sending alerts in alerts settings. Email option is selected by default. Alerts delivery method is displayed in the list of existing alerts. Office Mobile Service (OMS) SharePoint 2010 uses exterior servers similar to SMTP servers for sending SMS alerts. However, Microsoft started development and promotion of their own protocol instead of using existing ones. That is how Office Mobile Service (OMS) appeared. This open protocol enables clients to send text and multimedia messages (mobile messages) remotely to the server which processes these messages and delivers them to mobile phones.  Typical scenario of utilizing this protocol is data transfer between computer application and mobile phone. The recipient can answer messages and the server in return will deliver the answer by SMTP protocol, i.e. by email.  Key quality of this protocol is that it's built on base of HTPP(S) and SOAP protocols.     This means that in fact SMS gateway must support typified web-service. What do you get from web-service? What you get is the ability to send SMS from any platform you want.  The protocol is being developed at the moment and version 0.2 from 08/28/2009 was available when the article was published.  For promotion of their protocol and simplifying server search, Microsoft represented web-service http://messaging.office.microsoft.com/HostingProviders.aspx that helps to receive the list of providers, which supports OMS protocol and message delivery to your operator.  All you need to do is decide which provider to use, complete the agreement, then adjust the SharePoint connection parameters and start working.  Some providers advertise themselves not only for clients but for mobile operators as well. They offer automatic adding to the list of the Office Mobile Service Providers.  To view the full specifications of OMS, please go to http://msdn.microsoft.com/en-us/library/dd774103.aspx.

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  • Using runtime checking of code contracts in Visual Studio 2010

    - by DigiMortal
    In my last posting about code contracts I introduced how to check input parameters of randomizer using static contracts checking. But you can also compile code contracts to your assemblies and use them also in runtime. In this posting I will show you simple example about runtime checking of code contracts. NB! If you want to play with code and try out things described here feel free to download example solution. if you are speaker and want to use this solution as a part of your sessions then feel free to do so, but don’t forget to refer me and this blog as source of this solution. And please let me know about your session. As a speaker I am very interested about it. :) To see how code contracts are checked at runtime we have to enable runtime checking from project properties. Make sure you have checked the box “Perform Runtime Contract Checking” and make sure you select “Full” from dropdown. These parts are in red box on the screenshot below. Visual Studio 2010 settings for code contracts. Runtime Checking is turned on and checks are made only in public surface. Click on image to see it at original size.  Save project settings. Then compile code and run it. As soon as code execution hits the call to GetRandomFromRangeContracted() exception is thrown. If you are not currently playing with solution referred above take a look at the following screenshot. Visual Studio 2010 runtime checking of code contracts. Exception of type ContractException is thrown when contract is violated. Click on image to see it at original size.  The exact type of exception is ContractException and it is defined in System.Diagnostics.Contracts.__ContractsRuntime namespace. In our example the message of exception is following: "Precondition failed: min < max  Min must be less than max" Besides the description we inserted for the case contract violation the message also contains violated contract type. In this case the type of contract is Precondition. Conclusion Using runtime checking of code contracts enables you to take code contracts with your code and have them checked every time when your methods are called. This way you can assure that all conditions are met to run method or exception is thrown and calling system has to handle the situation.

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  • Build Dependencies and Silverlight 4

    - by Kyle Burns
    At my current position, I’ve been doing quite a bit of Silverlight development and have also been working with TFS2010 build services to enable continuous integration.  One of the critical pieces of a successful continuous build setup (and also one of the benefits of having one) is that the build system should be able to “get latest” against the source repository and immediately build with no errors.  This can break down both in an automated build scenario and a “new guy” scenario when the solution has external dependencies that may not be present in the build environment. The method that I use to address the dependency issue is to store all of the binaries upon which my solution depends in a folder under the solution root called “Reference Items”.  I keep this folder as part of the solution and check all of the binaries into source control so when I get the latest version of the solution from source control all of the binaries are downloaded to my machine as well and gets me closer to the ideal where a new developer installs the development IDE, get latest and can immediately build and run unit tests before jumping into coding the feature of the day. This all sounds pretty good (and it is), but a little while back I ran into one of those little hiccups that requires a little manual intervention.  The issue that I ran into is that with Silverlight (at least version 4), the behavior of the “Add Reference” command when adding reference to a DLL that is present in the GAC is to omit the HintPath element that it includes with regular .Net projects, so even if the DLL is setting in the Reference Items folder and downloaded to the build machine it cannot be found at compile time and the build will fail. To work around this behavior, you need to be comfortable editing the XML project files generated by Visual Studio (in my case this is typically a .csproj file).  Simply open the project file in your favorite text editor, find the Reference element that refers to the component, and modify the XML to include the HintPath.  Here’s a before and after example of the component that ultimately led me to the investigation behind this post: Before: <Reference Include="Telerik.Windows.Controls, Version=2011.2.920.1040, Culture=neutral, PublicKeyToken=5803cfa389c90ce7, processorArchitecture=MSIL" /> After: <Reference Include="Telerik.Windows.Controls, Version=2011.2.920.1040, Culture=neutral, PublicKeyToken=5803cfa389c90ce7, processorArchitecture=MSIL">       <HintPath>..\Reference Items\Telerik.Windows.Controls.dll</HintPath>     </Reference>

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  • Why do some user agents have spam urls in them?

    - by Erx_VB.NExT.Coder
    If you go to (say) the last 100 entries (visits) to the botsvsbrowsers.com website (exact link, feel free to take a look: http://www.botsvsbrowsers.com/recent/listings/index.html ), you'd notice that almost every User Agent that has the keywords "Opera" and "Presto" inside them, will almost certainly have a web link (URL/Web Address) inside it, and it won't just be a normal web address, but a HTML anchor tag/link to that address. Why is this so, I could not even find a single discussion about it on the internet, nowhere, I tried varying my search terms many times. If the user agent contains the words "Opera" and "Presto" it doesnt mean it will have this weblink, but it means there is about an 80% change that it will. A typical anchor tag/link inside a user agent will look like this: Mozilla/4.0 <a href="http://osis-uk.co.uk/disabled-equipment">disability equipment</a> (Windows NT 5.1; U; en) Presto/2.10.229 Version/11.60 If you check it out at the website, http://www.botsvsbrowsers.com/recent/listings/index.html you will notice that the back and forward arrows are in there unescaped format. This isn't just true for botsvsbrowsers, but several other user agent listing sites. I'm really confused and feel line I'm in a room full of 10,000 people and am the only one seeing this ghost :). If I'm doing statistical analysis, should I include or exclude this type of user agent from my listing (ie: are these just normal users who've set their user agents to attempt to drive some traffic to their sites as they browser the web), or is there something else going on? The fact that it is so consistent in terms of its format leads me to believe that it is an automated process (the setting or alteration of the user agent) so I cannot decide or understand the process by which this change is made (I know how to change a user agent), but unsure which program or facility is doing this, especially since it is exclusive to Opera (Presto) user agents that are beyond I think an 8 or 9 point something browser version. I've run some statistical tests, parsing entries from all over the place, writing custom programs, to get a better understanding of this. Keep in mind that I see normal URL's in user agents infrequently, they are just text such as +http://www.someSite.com appended to a user agent normally, especially if its a crawler or bot it provided its service URL, this is normal and isnt done with an embedded link (A HREF=) etc, so I'm not talking about "those".

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  • Oracle Customer Experience Summit @ OpenWorld

    - by Christie Flanagan
    This first-ever Oracle Customer Experience Summit @ OpenWorld kicked off yesterday, bringing together established thought leaders and practitioners in customer experience. The first day saw noted marketing and customer experience thought leader, Seth Godin, take the stage to discuss how rapidly accelerating change and adoption are driving new behaviors and higher expectations in a massively disruptive transformation in which the customer now holds the power. His presentation gave us in-depth insight into this always-connected, always-sharing experience revolution we are witnessing.If you haven’t yet made it over to the Oracle Customer Experience Summit at The Westin St. Francis and the recently made over Oracle Square (aka Union Square), there’s still time today and tomorrow to network with industry peers and hear best practices from those who have steered their ventures through the disruptive trends of customer experience and have proven, successful strategies to share for driving strategic customer-centric initiatives. If you’re interested in learning how Oracle WebCenter helps businesses meet the demands of the customer experience revolution, be sure to check out these sessions at the Oracle Customer Experience Summit later today:Using the Online Customer Experience to Drive Engagement and Marketing Success Thursday, Oct 4, 4:15 PM - 5:15 PM - St. Francis - GeorgianMariam Tariq - Senior Director Product Management, Oracle Stephen Schleifer - Senior Principal Product Manager, Oracle Richard Backx - Business IT Architect/Consultant, KPN NL Netco CE Channels Online The online channel is a critical means of reaching and engaging customers. Online marketing efforts today must be targeted, interactive, and consistent to provide customers with a seamless experience. These efforts must include integrated management of Web, mobile, and social channels—supported by cross-channel customer data and campaigns—and integration with commerce to drive an engaging and differentiated online customer experience. Attend this session to learn how you can use the online channel to increase customer loyalty and drive the success of your marketing initiatives.Empowering Your Frontline Employees: Sales and Service Enterprise Collaboration Thursday, Oct 4, 5:30 PM - 6:30 PM - St. Francis - Elizabethan ABStephen Fioretti - VP, Product Management, Oracle Peter Doolan - Group Vice President, Sales Engineering, Oracle Andrew Kershaw - Sr Director Business Development, Oracle Marty Marcinczyk - VP Customer Experience Engineering, Comcast A focus on the employee experience is critical, because it can make or break your customers’ experiences, directly or indirectly. Engaged and empowered frontline employees become your best advocates and inspire your brand champions. This session explores proven approaches and tools, including social collaboration tools, that can help you empower and enable your frontline teams to improve customer and employee experiences.And before you go, you'll also want to explore the Innovation Tents in Oracle Square which feature leading-edge customer experience demonstrations; attend our customer journey mapping workshop; and learn at sessions focused on innovating differentiated experiences that drive cross-functional alignment.

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  • What if you could work on anything you wanted?

    - by red@work
    This week we've downed our tools and organised ourselves into small project teams or struck out alone. We're working on whatever we like, with whoever we like, wherever we like. We've called it Down Tools week and so far it's a blast. It all started a few months ago with an idea from Neil, our CEO. Neil wanted to capture the excitement, innovation, and productivity of Coding by the Sea and extend this to all Red Gaters working in Product Development. A brainstorm is always a good place to start for an "anything goes" project. Half of Red Gate piled into our largest meeting room (it's pretty big) armed with flip charts, post its and a heightened sense of possibility. An hour or so later our SQL Servery walls were covered in project ideas. So what would you do, if you could work on anything you wanted? Many projects are related to tools we already make, others are for internal product development use and some are, well, just something completely different. Someone suggested we point a web cam at the SQL Servery lunch queue so we can check it before heading to lunch. That one couldn't wait for Down Tools Week. It was up and running within a few days and even better, it captures the table tennis table too. Thursday is the Show and Tell - I am looking forward to seeing what everyone has come up with. Some of the projects will turn into new products or features so this probably isn't the time or place to go into detail of what is being worked on. Rest assured, you'll hear all about it! We're making a video as we go along too which will be up on our website as soon. In the meantime, all meetings are cancelled, we've got plenty of food in and people are being very creative with the £500 expenses budget (Richard, do you really need an iPad?). It's brilliant to see it all coming together from the idea stage to reality. Catch up with our progress by following #downtoolsweek on Twitter. Who knows, maybe a future Red Gate flagship tool is coming to life right now? By the way, it's business as usual for our customer facing and internal operations teams. Hmm, maybe we can all down tools for a week and ask Product Development to hold the fort? Post by: Alice Chapman

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  • Accessing SSRS Report Manager on Windows 7 and Windows 2008 Server

    - by Testas
      Here is a problem I was emailed last night   Problem   SSRS 2008 on Windows 7 or Windows 2008 Server is configured with a user account that is a member of the administrator's group that cannot access report Manager without running IE as Administrator and adding  the SSRS server into trusted sites. (The Builtin administrators account is by default made a member of the System Administrator and Content Manager SSRS roles).   As a result the OS limits the use of using elevated permissions by removing the administrator permissions when accessing applications such as SSRS     Resolution - Two options   Continue to run IE as administrator, you must still add the report server site to trusted sites Add the site to trusted sites and manually add the user to the system administrator and content manager role Open a browser window with Run as administrator permissions. From the Start menu, click All Programs, right-click Internet Explorer, and select Run as administrator. Click Allow to continue. In the URL address, enter the Report Manager URL. Click Tools. Click Internet Options. Click Security. Click Trusted Sites. Click Sites. Add http://<your-server-name>. Clear the check box Require server certification (https:) for all sites in this zone if you are not using HTTPS for the default site. Click Add. Click OK. In Report Manager, on the Home page, click Folder Settings. In the Folder Settings page, click Security. Click New Role Assignment. Type your Windows user account in this format: <domain>\<user>. Select Content Manager. Click OK. Click Site Settings in the upper corner of the Home page. Click security. Click New Role Assignment. Type your Windows user account in this format: <domain>\<user>. Select System Administrator. Click OK. Close Report Manager. Re-open Report Manager in Internet Explorer, without using Run as administrator.   Problems will also exist when deploying SSRS reports from Business Intelligence Development Studio (BIDS) on Windows  7 or Windows 2008, therefore you should run Business Intelligence Development Studio as Administor   information on this issue can be found at <http://msdn.microsoft.com/en-us/library/bb630430.aspx>

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  • How to use Object Type Converter

    - by arun.x.sridharan(at)oracle.com
    UseCase Description A person form where in user will enter String which has to be converted to Number while persisting. From the User Interface we might be getting a String value which has to be persisted in the database as a number in that scenario we can use converters to map the java object which is of type String to its database value which is a Number. For example , there is a 'Person' table in database which is used to store the user details passed from the User Interface. It has a 'Status' column which is of the value  Number. But from the User Interface String values (Active/InActive) are passed . For persisting the user details we can use Object type converter and provide the mappings for status column corresponding to the String values. Object type converter can be used if you wanted to have a mapping for a field for example when departmentName on the entity was of String value and mapped to dept_name field on the database table which is of the value NUMBER.   Implementation steps Sample EJB API for setting the value of status on Person Entity as a String     public void createPerson(String status,String firstName,String lastName) {                Person person = new Person();                // status will be set as a String value received from the User Interface         person.setStatus(status);                person.setFirstname(firstName);        person.setLastname(lastName);                persistPerson(person);         } In the sample code shown above status is passed as a String, this has to be converted to Number. The String value obtained will be set on Person object and persistPerson API will be called for creating a new person from the values passed from the User Interface.  Steps to configure Object type converter: 1. Navigate to Person Entity from persistence.xml and navigate to status field2. Click on Conversion tab and select Converted check box3. Select Object Type Converter radio button and set the Data Type Class to      java.math.BigDecimal and Object Type Class to java.lang.String4. Specify the conversion values for all the values that can be passed from the user interface  as shown below5. Set the Default Object value

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  • Microsoft JScript runtime error in Visual studio 2010

    - by anirudha
    There is many tool exist to debug JavaScript visual studio , firebug and some other great plugin are one of them. here I show you solution for Microsoft JScript runtime error: Object doesn't support this property or method  if you search on Google for how to debug Javascript in Visual studio. all of them told you to follow this instruction :- go to Internet option in IE > advanced tab > Browsing section > uhcheck the both option disable script debugging for IE (internet explorer) disable script debugging (others). that’s the information you read are outdate or not true these days. in visual studio you can play with JavaScript debugging even these option is check or unchecked. off-course you  can try these step in express version of visual studio. I found a little problem that my code [based on jQuery plugin] try to call some function. some of them not implement in browser so they call other so that’s fine and work in every browser. when visual studio found some function they trying to call and not implemented in browser I use to debug they tell me Microsoft JScript runtime error: Object doesn't support this property or method  they tell me again whenever I put refresh [f5] in browser. so the thing they do you never like that. see error window first whenever code is not buggy and see everytime before see the page you want to see. this behavior harsh you. there is no problem whenever you not commonly used IE but whenever you really want to debugging you got some pain too from the behavior of this. well I have some patch for that if you really like the debugging in Visual studio with IE. so if you sure that code is not buggy or you really not want to see that’s window here is trick. when you debug the JavaScript in IE choose the compact mode and they never force you to see window first who tell the thing you not want to see. How to do that for reliefs from this pain in visual studio after debug the project or website IE gone automatically launch. go to Developer tool by pressing f12 > you see window something like this:- by the way they give you document mode IE 7 as default or browser mode based on your settings. first thing is that you need to set the compact view [any ] in browser mode. and next time the error window never come again who tell you Microsoft JScript runtime error: Object doesn't support this property or method

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  • Can't load vector font in Nuclex Framework

    - by ProgrammerAtWork
    I've been trying to get this to work for the last 2 hours and I'm not getting what I'm doing wrong... I've added Nuclex.TrueTypeImporter to my references in my content and I've added Nuclex.Fonts & Nuclex.Graphics in my main project. I've put Arial-24-Vector.spritefont & Lindsey.spritefont in the root of my content directory. _spriteFont = Content.Load<SpriteFont>("Lindsey"); // works _testFont = Content.Load<VectorFont>("Arial-24-Vector"); // crashes I get this error on the _testFont line: File contains Microsoft.Xna.Framework.Graphics.SpriteFont but trying to load as Nuclex.Fonts.VectorFont. So I've searched around and by the looks of it it has something to do with the content importer & the content processor. For the content importer I have no new choices, so I leave it as it is, Sprite Font Description - XNA Framework for content processor and I select Vector Font - Nuclex Framework And then I try to run it. _testFont = Content.Load<VectorFont>("Arial-24-Vector"); // crashes again I get the following error Error loading "Arial-24-Vector". It does work if I load a sprite, so it's not a pathing problem. I've checked the samples, they do work, but I think they also use a different version of the XNA framework because in my version the "Content" class starts with a capital letter. I'm at a loss, so I ask here. Edit: Something super weird is going on. I've just added the following two lines to a method inside FreeTypeFontProcessor::FreeTypeFontProcessor( Microsoft::Xna::Framework::Content::Pipeline::Graphics::FontDescription ^fontDescription, FontHinter hinter, just to check if code would even get there: System::Console::WriteLine("I AM HEEREEE"); System::Console::ReadLine(); So, I compile it, put it in my project, I run it and... it works! What the hell?? This is weird because I've downloaded the binaries, they didn't work, I've compiled the binaries myself. didn't work either, but now I make a small change to the code and it works? _. So, now I remove the two lines, compile it again and it works again. Someone care to elaborate what is going on? Probably some weird caching problem!

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  • Managing Matrix Relationships: Organization Visualization and Navigation

    - by Nancy Estell Zoder
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle is pleased to announce the posting of our latest feature, Matrix Relationship Administration. Our continued investment in our Organization Visualization and Navigation solution is demonstrated with the release of Matrix Relationship Administration as well as the enhancements made to our Org Viewer capabilities. Some of those enhancements include the ability to export to Excel and Visio, Search, Zoom, as well as the addition of Manager Self Service transactions. Matrix relationships are relationships defined by rules or ad hoc. These relationships can include, but are not limited to, product or project affiliations, functional groups including multi dimensional relationships such as when the product, region or even the customer is the profit center. The PeopleSoft solution will enable you to configure how you work in this multi dimensional world to ensure you have the tools to be productive……. For more information, please check out the datasheet available on oracle.com, video on the feature on YouTube or contact your sales representative.

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  • Error message during update from 13.04 to 13.10

    - by layonhands
    The following was reported after I attempted to report the problem back to Ubuntu: The problem cannot be reported: You have some obsolete package versions installed. Please upgrade the following packages and check if the problem still occurs: ubuntu-release-upgrader-gtk, apport, apport-gtk, apport-symptoms, apt, apt-utils, at-spi2-core, binutils, dbus, gcc-4.7-base, gdb, gir1.2-atk-1.0, gir1.2-gtk-3.0, glib-networking, glib-networking-common, glib-networking-services, gnupg, gpgv, ifupdown, initramfs-tools, initramfs-tools-bin, kmod, libappindicator3-1, libapt-inst1.5, libapt-pkg4.12, libasound2, libatk-bridge2.0-0, libatk1.0-0, libatk1.0-data, libatspi2.0-0, libc-bin, libc6, libcups2, libdbus-1-3, libdbusmenu-glib4, libdbusmenu-gtk3-4, libdrm-intel1, libdrm-nouveau2, libdrm-radeon1, libdrm2, libgail-3-0, libgcc1, libgcrypt11, libglib2.0-0, libglib2.0-data, libgnutls26, libgomp1, libgstreamer-plugins-base1.0-0, libgstreamer1.0-0, libgtk-3-0, libgtk-3-bin, libgtk-3-common, libgudev-1.0-0, libicu48, libindicator3-7, libkmod2, liblcms2-2, libpci3, libplymouth2, libpolkit-agent-1-0, libpolkit-backend-1-0, libpolkit-gobject-1-0, libprocps0, libpython-stdlib, libpython2.7, libpython2.7-minimal, libpython2.7-stdlib, libpython3-stdlib, libpython3.3-minimal, libpython3.3-stdlib, libssl1.0.0, libstdc++6, libtiff5, libudev1, libx11-6, libx11-data, libx11-xcb1, libxcb-dri2-0, libxcb-glx0, libxcb-render0, libxcb-shm0, libxcb1, libxcursor1, libxext6, libxfixes3, libxi6, libxinerama1, libxml2, libxrandr2, libxrender1, libxres1, libxt6, libxtst6, libxxf86vm1, lsb-base, lsb-release, module-init-tools, multiarch-support, openssl, passwd, pciutils, perl, perl-base, perl-modules, plymouth, plymouth-theme-ubuntu-text, policykit-1, procps, python, python-gi, python-minimal, python2.7, python2.7-minimal, python3, python3-apport, python3-distupgrade, python3-gi, python3-minimal, python3-problem-report, python3-software-properties, python3-update-manager, python3.3, python3.3-minimal, rsyslog, shared-mime-info, software-properties-common, software-properties-gtk, tar, tzdata, ubuntu-release-upgrader-core, ubuntu-release-upgrader-gtk, udev, update-manager, update-manager-core, update-notifier, update-notifier-common If this question has already been answered, I'm sorry for the repost, but I would appreciate a link to the fix. Thanks. FYI: Dell Latitude D630, Intel Centrino processor. Also, the updater is currently running what seems to be the update. I will report back when it is done going through its process to let you know if it is in fact the 13.10 update. Update 2: System went through an update, but it wasn't for the OS. I think it was an update for the error message mentioned above. Now the OS update is currently running the 'distribution upgrade' portion of the update. This is further than it had gone before. Again I will report back once this is done to let you know whether or not the update was successful. Final Update: Don't know for sure what happened, but I'm almost sure that the error mentioned above was resolved in the first update prior to the 13.10 update. All set.

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