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  • Oracle Enterprise Manager Cloud Control 12c Release 3 (12.1.0.3)

    - by Ankit G
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Delighted to announce the GA of EM Cloud Control Release 3 on all supported platforms. This release includes a new 12.1.0.3 version of platform (OMS & Agent), along with revised new versions of several Plug-ins and Metadata plug-ins (including a brand new Metadata plug-in for Oracle Virtual Networking). This release marks yet another major & significant milestone for Enterprise Manager 12c Cloud Control product releases. Following shows the list of new plug-ins versions available along the Oracle Enterprise Manager Cloud Control 12c Release 3 (12.1.0.3). The new plug-ins have dependency on 12.1.0.3 platform, and customer needs to be on minimum 12.1.0.3 platform (OMS/Agent) version of the product before being able to deploy/use these plug-in versions. (In other words, the new plug-in versions cannot be deployed, unless Oracle Enterprise Manager Cloud Control 12c Release 3 (12.1.0.3) is installed or upgraded to). Oracle Enterprise Manager Cloud Control 12c Release 3 (12.1.0.3) release includes tons of new features, along with several stability and performance bug fixes and is available for download for all platforms from OTN:Installation/Upgrade paths: EM Customers can do a fresh installation using "Oracle Enterprise Manager Cloud Control 12c Release 3 (12.1.0.3)", and will get the latest version of the platform, along with all the latest versions of plug-ins and Metadata plug-ins out of the box. EM Customers who are on Release1 (12.1.0.1+BP1) or Release 2 (12.1.0.2), or on older releases 11g and 10.2.0.5, can choose to use Oracle Enterprise Manager Cloud Control 12c Release 3 bits, to upgrade directly to the latest Release 3, and the plug-ins will be automatically upgraded to the latest versions. Enterprise Manager Certification Matrix is also now available on My Oracle Support - here.

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  • Cool Tools You Can Use: Validation Templates for PeopleSoft Contracts Processes

    - by Mark Rosenberg
    This is the first in a series of postings we’ll be making under the heading of Cool Tools You Can Use. Our PeopleSoft product management team identified the need for this series after reflecting on the many conversations we have each year with our PeopleSoft community members. During these conversations, we were discovering that customers and implementation partners were often not aware that solutions exist to the problems they were trying to address and that the solutions were readily available at no additional charge. Thus, the Cool Tools You Can Use series will describe the business challenge we’ve heard, the PeopleSoft solution to the challenge, and how you can learn more about the solution so that everyone can be sure to make full use of what PeopleSoft applications have to offer. The first cool tool we’ll look at is the Validation Template for PeopleSoft Contracts Process Requests, which was first released in December 2013 as part of PeopleSoft Contracts 9.2 Update Image 4. The business issue our customers highlighted to us is the need to tightly control but easily configure and manage the scope of data that any user can process when initiating a process. Control of each user’s span of impact is essential to reducing billing reconciliation issues, passing span of authority audits, and reducing (or even eliminating) the frequency of unexpected process results.  Setting Up the Validation Template for a PeopleSoft Contracts Process With the validation template, organizations can easily and quickly ensure the software restricts the scope of transactions a user can affect and gives organizations the confidence to know that business processes are being governed effectively. Additionally, this control of PeopleSoft Contracts process requests can be applied and easily maintained and adjusted from a web browser thereby enabling analysts to administer the rules without having to engage software developers to customize the software. During the field validation template setup, an analyst specifies the combinations of fields that must contain values when a user tries to setup a run control and initiate a PeopleSoft Contracts process from a process request page. For example, for the Process Limits component, an organization could require that users enter a valid combination of values for the business unit, contract, and contract type fields or a value in the contract administrator field. Until the user enters a valid combination of entries on the process request page, he cannot launch the process. With the validation template activated for process request pages, organizations can be confident that PeopleSoft Contracts users will not accidentally begin generating invoices or triggering other revenue management processes for transactions beyond their scope of authority. To learn more about the Validation Template, please review the Defining Validation Templates section of the PeopleSoft Contracts PeopleBooks. 

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  • Tips for Generating Leads from Your Website

    The article 'Tips for Generating Leads' is helpful to all those website owners who are continuously striving to fulfill the customers' needs. After reading this article you will be able to treat your customer as a king through WebPages. The article will help in generating leads, which is the primary target of any website.

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  • Oracle Linux Newsletter, March Edition is Here...

    - by Monica Kumar
    The March 2012 edition of Oracle Linux Newsletter is now available. It is chock full of new content including: 30-day free trial of Ksplice for Red Hat Enterprise Linux customers Oracle Linux Online Forum, March 27, 2012 Unbreakable Enterprise Kernel Release 2 details Why and how Dell IT migrated from SUSE Linux to Oracle Linux Technical articles Events, and more Read it here. Subscribe to it now. 

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  • Does DFP Small Business allow geotargeting?

    - by Eric
    I'm working with a blog that has an advertiser who can only show ads for US/UK... so I'd like to set up an ad server that will show those advertiser's ads for US/UK customers, and then show Google Adsense ads for all other countries. It seems like DFP Small Business (Google's free ad server product) will do the job for all of this, but I'm not 100% certain it allows geotargeting as I've described. Is that possible?

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  • Oracle OpenWorld 2012 - What's New

    - by Cinzia Mascanzoni
    Oracle OpenWorld 2012 is now over. Here a summary of major announcements on Hardware and Technology. Oracle Unveils Expanded Oracle Cloud Services Portfolio Oracle Unveils New Partner Cloud Programs Oracle Announces Latest Release of Oracle Exalogic Elastic Cloud Oracle Announces Oracle Exadata X3 Database In-Memory Machine Oracle Outlines Opportunity to Transform Industries from Device to Data Center with Embedded Java Oracle Announces Oracle Solaris 11.1 Latest Release of Oracle Exalytics In-Memory Machine Software Enables Customers to View and Analyze Data at the Speed of Business New Release of Oracle Business Intelligence Enables Users to Quickly Access and Analyze Key Business Information, Anytime, Anywhere

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  • Commerce, Anyway You Want It

    - by David Dorf
    I believe our industry is finally starting to realize the importance of letting consumers determine how, when, and where to interact with retailers.  Over the last few months I've seen several articles discussing the importance of removing the barriers between existing channels. Paula Rosenblum of RSR first brought the term omni-channel to my attention back in September. She stated, "omni-channel retail isn’t the merging of channels – rather, it’s the use of all possible channels (present and future) to enhance the customer experience in a profitable way." I added to her thoughts in this blog posting in which I said, "For retailers to provide an omni-channel experience, there needs to be one logical representation of products, prices, promotions, and customers across all channels. The only thing that varies is the presentation of the content based on the delivery mechanism (e.g. shelf labels, mobile phone, web site, print, etc.) and often these mechanisms can be combined in various ways." More recently Brian Walker of Gartner suggested we stop using the term multi-channel and begin thinking more about consumer touch-points. "It is time for organizations to leave their channel-oriented ways behind, and enter the era of agile commerce--optimizing their people, processes and technology to serve today's empowered, ever-connected customers across this rapidly evolving set of customer touch points." Now Jason Goldberg, better known as RetailGeek, says we should start breaking down the channel silos by re-casting the VP of E-Commerce as the VP of Digital Marketing, and change his/her focus to driving sales across all channels using digital media. This logic is based on the fact that consumers switch between channels, or touch-points as Brian prefers, as part of their larger buying process. Today's smart consumer leverages the Web, mobile, and stores to provide the best shopping experience, so retailers need to make this easier. Regardless of what we call it, the key take-away is that "multi-channel" is not only an antiquated term but also an idea who's time has passed.  Today, retailers must look at e-commerce, m-commerce, f-commerce, catalogs, and traditional store sales collectively and through the consumers' eyes.  The goal is not to drive sales through each channel but rather to just drive sales -- using whatever method the customer prefers.  There really should be just one cart.

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  • EPOS Systems and Its Benefits

    An Electronic Point Of Sale (EPOS) system is used for the accurate taking and recording of payment for goods and services in a shop, restaurant, hotel, or any other business that serves customers. E... [Author: Alan Wisdom - Computers and Internet - April 05, 2010]

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  • Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

    - by Tuula Fai
    The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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  • Keyword 101

    Keywords are a vital key to your websites success and will attract you customers. People use keywords to find products or information online. If you use keywords correctly, they can take you to the top of search engines like Google for free giving you free targeted traffic that are interested in what you have to say or sell to them.

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  • Effective SEO Guidelines

    Search Engine Optimization should always be implemented with your customers and visitors in mind. They are the main consumers of your content and they are using the search engines to find your work. In the end it is all about presenting your website in such a way that it becomes visible on the search engine result pages.

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  • The importance of Business Intelligence and new emerging trends

    Joe Thomas, Sr Product Director, Business Intelligence Applications and Jon Corliss, Manager, Oracle Enterprise Applications for Hitachi Consulting talk with Fred about the importance of Business Intelligence, some of the current trends as well as how Hitachi Consulting is working with customers and Oracle to deliver the benefits of BI.

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  • SEO Pricing - How it is Decided

    SEO or SE Optimization is presently the most commonly used and very effective form of advertising. Customers can expect to achieve very high Return on Investment in search engine optimization.

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  • links for 2011-01-31

    - by Bob Rhubart
    Do (Software) Architects Architect? "The first question, is 'Why is architect being used as a verb?' Mirriam-Webster dictionary does not contain a definition of architect as a verb, nor do many other recognized dictionaries." -- TheCPUWizard (tags: softwarearchitecture) Oracle Business Intelligence Blog: Gartner Magic Quadrant for BI Platforms 2011 "Oracle customers indicate they deploy the Oracle Business Intelligence Suite Enterprise Edition (OBIEE) platform to support among the most complex deployments in our survey." - Gartner (tags: oracle businessintelligence gartner) Oracle BI Server Modeling, Part 1- Designing a Query Factory (Oracle BI Foundation) Bob Ertl lays the groundwork for Business Intelligence modeling concepts with a look at "the big picture of how the BI Server fits into the system, and how the CEIM controls the query processing." (tags: oracle otn businessintelligence) Tom Graves: Modelling people in enterprise-architecture Tom says: "One of the key characteristics of ‘crossing the chasm’ to a viable whole-of-enterprise architecture is the explicit inclusion of people. In short, we need to be able to model and map where people fit in relation to the architecture. But there’s a catch. A big catch." (tags: entarch) Java developer webcasts for customers and partners (SOA Partner Community Blog) Jurgen Kress shares info on several upcoming online events focused on WebLogic. (tags: weblogic oracle otn soa) Business SOA: Data Services are bogus, Information services are real Steve Jones says: "The other day when I was talking about MDM a bright spark pointed out that I hated data services but wasn't MDM just about data services?" (tags: SOA MDM) Andrejus Baranovskis's Blog: Configuring Missing Contribution Folders for Oracle UCM 11g and WebCenter 11g PS3 Andrejus says: "After doing some research on UCM, we found that Folders_g component must be configured in UCM, for Contribution Folders to be enabled." (tags: oracle otn oracleace UCM webcenter enterprise2.0) Wim Coekaerts: Converting an Oracle VM VirtualBox VM into an Oracle VM Server image Wim Coekaerts offers a few simple steps to convert an existing Oracle VM VirtualBox image.  (tags: oracle otn virtualization virtualbox) Stefan Hinker: Secure Deployment of Oracle VM Server for SPARC This new paper from Stefan Hinker will help you understand the general security concerns in virtualized environments as well as the specific additional threats that arise out of them. (tags: oracle otn SPARC virtualization enterprisearchitecture) The EA Roadmap to Rationalize, Standardize, and Consolidate the IT Portfolio Enterprise IT is in a state of constant evolution. As a result, business processes and technologies become increasingly more difficult to change and more costly to keep up-to-date. (tags: entarch oracle otn)

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  • OBIEE 11.1.1.5.0 Bundle Patch 2 is available

    - by mshahi
    Oracle BI EE 11.1.1.5.0 Bundle Patch 2 is available. The Patch number is 13611078 and it can be downloaded from Oracle Support (you can download it without password). This patch currently is available on Microsoft Windows x64 (64 bit), Linux x86 - 64 bit, IBM AIX on Power System (64 bit) and Oracle Solaris Sparc (64 bit). Remaining four platforms Win32, Linux32, HP-Itanium, and Solaris x86-64 are expected 3-4 weeks later. This Patch has thoroughly been tested and signed off by BI QA Team.  Important things to know: 1. All the customers are advised to apply this patch as it contains around 248 bug fixes. Please read the README file for all the bug fixes contained in this patch.   2. This patch can be applied via opatch. Please follow the standard process of applying this patch using opatch, i.e. stop all BI System processes via opmnctl, Stop WLS Managed and Admin Servers, Apply Patch, Start WLS Admin and Managed Servers, Check if all the J2EE applications are running fine, Start all BI System Processes via opmnctl command, and verify your fixes. It is advised to test this patch on Non Productions Instances first, run all the required tests / regressions and then move it to Production.    3. This Bundle Patch is cumulative to 11.1.1.5.0 BP1 (13562882) which was released in January 2012 on Linux x86 - 64 bit which contained around 64 bug fixes. Customers who have applied 11.1.1.5.0 BP1, will get expected OPatch conflict message, they can safely roll back BP1 prior to installing this BP2 or let opatch roll back BP1 during its application process.   4. Customer who have applied some one off patches and these one off patches are also part of 11.1.1.5.0 BP2, they can also roll back their existing one off patches after confirming that their fixes are part of BP2.    5. This Bundle Patch is not cumulative on top of 11.1.1.5.0, meaning this bundle patch does not contain all the one off fixes that were delivered on top of 11.1.1.5.0. All the remaining one off fixes delivered so far, will be available in next scheduled bundle patch i.e. 11.1.1.5.0 BP3. Please check the README file and let support know if your existing fixes are not part of BP2, so that support can open One Off Backport (OOB) request to have them included in next patch i.e. BP3.   6. 11.1.1.5.0 BP3 is in planning stages, and dates for it's availability will be announced in next couple of weeks.

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