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  • Has anyone ever worked with a UX designer who also did the graphic design, is it a good combination?

    - by Ami
    I need to design a new framework for web based apps, including both UX guidelines and the art/graphic design guidelines such as what menus will look like, headers, colors, fonts etc. The UX designers I met, were unable to provide the artistic side, and the graphic designers didn't have the UX skills. Should I continue to look for one person with both skills, or is it better broken to two separate tasks?

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  • How to change sync settings through Android API?

    - by Kyle Slattery
    Is there a way to change the sync settings of a Gmail account programmatically with an Android app? For instance, I'd like to enable/disable syncing of a Gmail account from my app, without the user having to do anything. I took a look at AccountManager, but that doesn't seem to be the right place to look.

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  • Concate String In MYSQL

    - by streetparade
    How can i concate this string in mysql desc=desc+$desct what i want is each time i insert a variable from PHP that the string is added to the string which was already in db and seperated with || the field desc should look like this desc 10||30||90||710 say i want to add the value 20 desc 10||30||90||710||20 then the desc field should look like this How can i implement this?

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  • Lookups in Multi-Tenant Database

    - by Huthaifa Afanah
    I am developing a SaaS application and I am looking for the best way to design lookup tables, taking in consideration: The look-up tables will have predefined data shared among all the tenants Each tenant must have the ability to extend the look-up table with his own data e.g adding a car class not defined I am thinking about adding TenantID column to each lookup and add the predefined data with setting that column to some value which represents the "Super Tenant" that belongs to the system itself

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  • Can i render :partial a view without leading underscore?

    - by ZX12R
    i am facing a precarious condition here. I need to partially render a page that does not have a leading underscore. <%= render(:partial => "contact" ,:controller=>"home") %> this will look for app/views/home/_contact.html.erb but i want it to look for app/views/home/contact.html.erb is there a way of doing this.? Thanks

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  • magento show categories on left sidebar on a page

    - by misulicus
    I cant manage to show on a page, on the left side the categories. I selected for the page under Design - layout to 3 columns, Right side shows fine but nothing on left side. New to magento so i`m not sure in wich file in the template i have to look for. Its a custom template installed so i got so far to: app/design/frontend/default/f001/template/ but not sure now if to look under catalog or paeg folders

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  • Swing: easiest way to align width of [dynamic][static][dynamic] components?

    - by java.is.for.desktop
    What is the easiest way in standard Java Swing to align three components in such a way that: the dynamic widths of Component1 and Component3 are adjusted to be equal, while Component2 (which is in between) has constant width? Imagine we have some resizable JPanel (such as inside a JFrame). Small width should look like this: [----------------whole JPanel----------------] [--Component1--] [Component2] [--Component3--] Big width should look like this: [------------------------whole JPanel------------------------] [------Component1------] [Component2] [------Component3------] Note: I just "trialed-and-errored" with GroupLayout for too long.

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  • Do I need to create icons other than RGBA for my Windows app?

    - by user843732
    I'm curious if anyone still creates icons other than RGB/A (or 32-bit with alpha-channel) for your Windows apps? PS. I know that suggested model is to create 256-color versions of icons, but I always struggle with those. If I automatically convert them in an icon editor they totally decimate the look of my original icons with jagged edges and circa-Windows95 look. So if those are still required, does anyone know the stats on how many people are still using color settings other then 32-bit TrueColor?

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  • C# equivalent of typeof for fields

    - by rwallace
    With reflection, you can look up a class from a string at run time, but you can also say typeof(Foo) and get compile time type checking, auto completion etc. If what you want is a field not a class, you can look it up from a string at runtime, but if you want compile time type checking etc., is there anyway to say something like fieldof(Foo.Bar)? I know the name of both the class and the field in advance, and I want to be able to refer to the field at compile time rather than with a run-time string lookup.

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  • Is there a way to change lookandfeel for wx Python?

    - by uberjumper
    Hi, i was curious if there is some sort of way to change the look and feel of wxpython to something that is more standardized. I am writing a small application for windows and mac os x. And i noticed that Mac formats the layout and look of my application pretty terribly. I looked around online and could not find anything. Any ideas?

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  • how to disable on click event

    - by user1819709
    function insertQuestion(form) { var x = "<img src='Images/plussigndisabled.jpg' width='30' height='30' alt='Look Up Previous Question' class='plusimage' name='plusbuttonrow'/><span id='plussignmsg'>(Click Plus Sign to look <br/> up Previous Questions)</span>" ; if (qnum == <?php echo (int)$_SESSION['textQuestion']; ?>) { $('#mainPlusbutton').replaceWith(x); } //append rows into a table code, not needed for this question } .... $('.plusimage').live('click', function() { plusbutton($(this)); }); function plusbutton(plus_id) { // Set global info plusbutton_clicked = plus_id; // Display an external page using an iframe var src = "previousquestions.php"; $.modal('<iframe src="' + src + '" style="border:0;width:100%;height:100%;">'); return false; } <form id="QandA" action="<?php echo htmlentities($action); ?>" method="post"> <table id="question"> <tr> <td colspan="2"> <a onclick="return plusbutton();"> <img src="Images/plussign.jpg" width="30" height="30" alt="Look Up Previous Question" class="plusimage" id="mainPlusbutton" name="plusbuttonrow"/> </a> <span id="plussignmsg">(Click Plus Sign to look up Previous Questions)</span> </td> </tr> </table> <table id="questionBtn" align="center"> <tr> <th> <input id="addQuestionBtn" name="addQuestion" type="button" value="Add Question" onClick="insertQuestion(this.form)" /> </th> </tr> </table> </form> In the code above I am able to replace an image with another image when the if statement is met. But my problem is that when the image is replaced, it does not disable the on click event. My question is that when the image is replaced, how do I disable the onclick event onclick="return plusbutton();? Could unbind click work in this situation. I don't want to use href=# because I don't want to include # at the end of the url

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  • Implementing OpenID

    - by openid
    Following this tuto: http://www.plaxo.com/api/openid_recipe One of the steps is: Need to look up whether the OpenID entered already belongs to an existing user on your site My problem: what's the OpenID like for a gmail account(I've no other OP account yet)? It seems to me that OpenID = https://www.google.com/accounts/o8/id for gmail, but how can I use that to look up since it's the same for all users?

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  • Creating Java Dialogs

    - by mike_hornbeck
    What would be the easiest way for creating a dialog: - in one window I'm giving data for envelope addressing, also set font type from list of sizes - when clicked OK, in the same window or in next window I get preview of how the envelope would look like with the given names, and used selected font size It should look similarly to this : Should I use Jdialog ? Or will JOptionPane will be enough ? The next step will be to choose color of font and background so I must keep that in mind.

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  • does @@identity return the primary key or identity field?

    - by elspiko
    Hi, My issue is that I've got update triggers on an SQL View (MS SQL 2005) which I'm mapping to LINQ to SQL entities in C#... My SQL looks correct but it complains about trying to insert a null value into a secondary table PK field. I believe my issue relates to having the primary key and identity as seperate fields in the primary table. So my question is this....when using @@identity, does it look at the primary key of the inserted row, or does it look at the field with "IDENTITY" specified???

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  • How to send a stream (string) to print via a print server (Asp.Net)?

    - by user359706
    I developed a web application in asp.net and I would like to send a stream string print server. I know the ip of the printer connected to the network and the IP of the print server, but I do not want to send the stream directly to the printer and prefers to spend by the print server. I really look on the net, but I do not find a solution to my need. I look forward to your advice. Thank you.

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  • Q1 2010 New Feature: Paging with RadGridView for Silverlight and WPF

    We are glad to announce that the Q1 2010 Release has added another weapon to RadGridViews growing arsenal of features. This is the brand new RadDataPager control which provides the user interface for paging through a collection of data. The good news is that RadDataPager can be used to page any collection. It does not depend on RadGridView in any way, so you will be free to use it with the rest of your ItemsControls if you chose to do so. Before you read on, you might want to download the samples solution that I have attached. It contains a sample project for every scenario that I will discuss later on. Looking at the code while reading will make things much easier for you. There is something for everyone among the 10 Visual Studio projects that are included in the solution. So go and grab it. I. Paging essentials The single most important piece of software concerning paging in Silverlight is the System.ComponentModel.IPagedCollectionView interface. Those of you who are on the WPF front need not worry though. As you might already know, Teleriks Silverlight and WPF controls is share the same code-base. Since WPF does not contain a similar interface, Telerik has provided its own Telerik.Windows.Data.IPagedCollectionView. The IPagedCollectionView interface contains several important members which are used by RadGridView to perform the actual paging. Silverlight provides a default implementation of this interface which, naturally, is called PagedCollectionView. You should definitely take a look at its source code in case you are interested in what is going on under the hood. But this is not a prerequisite for our discussion. The WPF default implementation of the interface is Teleriks QueryableCollectionView which, among many other interfaces, implements IPagedCollectionView. II. No Paging In order to gradually build up my case, I will start with a very simple example that lacks paging whatsoever. It might sound stupid, but this will help us build on top of this paging-devoid example. Let us imagine that we have the simplest possible scenario. That is a simple IEnumerable and an ItemsControl that shows its contents. This will look like this: No Paging IEnumerable itemsSource = Enumerable.Range(0, 1000); this.itemsControl.ItemsSource = itemsSource; XAML <Border Grid.Row="0" BorderBrush="Black" BorderThickness="1" Margin="5">     <ListBox Name="itemsControl"/> </Border> <Border Grid.Row="1" BorderBrush="Black" BorderThickness="1" Margin="5">     <TextBlock Text="No Paging"/> </Border> Nothing special for now. Just some data displayed in a ListBox. The two sample projects in the solution that I have attached are: NoPaging_WPF NoPaging_SL3 With every next sample those two project will evolve in some way or another. III. Paging simple collections The single most important property of RadDataPager is its Source property. This is where you pass in your collection of data for paging. More often than not your collection will not be an IPagedCollectionView. It will either be a simple List<T>, or an ObservableCollection<T>, or anything that is simply IEnumerable. Unless you had paging in mind when you designed your project, it is almost certain that your data source will not be pageable out of the box. So what are the options? III. 1. Wrapping the simple collection in an IPagedCollectionView If you look at the constructors of PagedCollectionView and QueryableCollectionView you will notice that you can pass in a simple IEnumerable as a parameter. Those two classes will wrap it and provide paging capabilities over your original data. In fact, this is what RadGridView does internally. It wraps your original collection in an QueryableCollectionView in order to easily perform many useful tasks such as filtering, sorting, and others, but in our case the most important one is paging. So let us start our series of examples with the most simplistic one. Imagine that you have a simple IEnumerable which is the source for an ItemsControl. Here is how to wrap it in order to enable paging: Silverlight IEnumerable itemsSource = Enumerable.Range(0, 1000); var pagedSource = new PagedCollectionView(itemsSource); this.radDataPager.Source = pagedSource; this.itemsControl.ItemsSource = pagedSource; WPF IEnumerable itemsSource = Enumerable.Range(0, 1000); var pagedSource = new QueryableCollectionView(itemsSource); this.radDataPager.Source = pagedSource; this.itemsControl.ItemsSource = pagedSource; XAML <Border Grid.Row="0"         BorderBrush="Black"         BorderThickness="1"         Margin="5">     <ListBox Name="itemsControl"/> </Border> <Border Grid.Row="1"         BorderBrush="Black"         BorderThickness="1"         Margin="5">     <telerikGrid:RadDataPager Name="radDataPager"                               PageSize="10"                              IsTotalItemCountFixed="True"                              DisplayMode="All"/> This will do the trick. It is quite simple, isnt it? The two sample projects in the solution that I have attached are: PagingSimpleCollectionWithWrapping_WPF PagingSimpleCollectionWithWrapping_SL3 III. 2. Binding to RadDataPager.PagedSource In case you do not like this approach there is a better one. When you assign an IEnumerable as the Source of a RadDataPager it will automatically wrap it in a QueryableCollectionView and expose it through its PagedSource property. From then on, you can attach any number of ItemsControls to the PagedSource and they will be automatically paged. Here is how to do this entirely in XAML: Using RadDataPager.PagedSource <Border Grid.Row="0"         BorderBrush="Black"         BorderThickness="1" Margin="5">     <ListBox Name="itemsControl"              ItemsSource="{Binding PagedSource, ElementName=radDataPager}"/> </Border> <Border Grid.Row="1"         BorderBrush="Black"         BorderThickness="1"         Margin="5">     <telerikGrid:RadDataPager Name="radDataPager"                               Source="{Binding ItemsSource}"                              PageSize="10"                              IsTotalItemCountFixed="True"                              DisplayMode="All"/> The two sample projects in the solution that I have attached are: PagingSimpleCollectionWithPagedSource_WPF PagingSimpleCollectionWithPagedSource_SL3 IV. Paging collections implementing IPagedCollectionView Those of you who are using WCF RIA Services should feel very lucky. After a quick look with Reflector or the debugger we can see that the DomainDataSource.Data property is in fact an instance of the DomainDataSourceView class. This class implements a handful of useful interfaces: ICollectionView IEnumerable INotifyCollectionChanged IEditableCollectionView IPagedCollectionView INotifyPropertyChanged Luckily, IPagedCollectionView is among them which lets you do the whole paging in the server. So lets do this. We will add a DomainDataSource control to our page/window and connect the items control and the pager to it. Here is how to do this: MainPage <riaControls:DomainDataSource x:Name="invoicesDataSource"                               AutoLoad="True"                               QueryName="GetInvoicesQuery">     <riaControls:DomainDataSource.DomainContext>         <services:ChinookDomainContext/>     </riaControls:DomainDataSource.DomainContext> </riaControls:DomainDataSource> <Border Grid.Row="0"         BorderBrush="Black"         BorderThickness="1"         Margin="5">     <ListBox Name="itemsControl"              ItemsSource="{Binding Data, ElementName=invoicesDataSource}"/> </Border> <Border Grid.Row="1"         BorderBrush="Black"         BorderThickness="1"         Margin="5">     <telerikGrid:RadDataPager Name="radDataPager"                               Source="{Binding Data, ElementName=invoicesDataSource}"                              PageSize="10"                              IsTotalItemCountFixed="True"                              DisplayMode="All"/> By the way, you can replace the ListBox from the above code snippet with any other ItemsControl. It can be RadGridView, it can be the MS DataGrid, you name it. Essentially, RadDataPager is sending paging commands to the the DomainDataSource.Data. It does not care who, what, or how many different controls are bound to this same Data property of the DomainDataSource control. So if you would like to experiment with this, you can throw in any number of other ItemsControls next to the ListBox, bind them in the same manner, and all of them will be paged by our single RadDataPager. Furthermore, you can throw in any number of RadDataPagers and bind them to the same property. Then when you page with any one of them will automatically update all of the rest. The whole picture is simply beautiful and we can do all of this thanks to WCF RIA Services. The two sample projects (Silverlight only) in the solution that I have attached are: PagingIPagedCollectionView PagingIPagedCollectionView.Web IV. Paging RadGridView While you can replace the ListBox in any of the above examples with a RadGridView, RadGridView offers something extra. Similar to the DomainDataSource.Data property, the RadGridView.Items collection implements the IPagedCollectionView interface. So you are already thinking: Then why not bind the Source property of RadDataPager to RadGridView.Items? Well thats exactly what you can do and you will start paging RadGridView out-of-the-box. It is as simple as that, no code-behind is involved: MainPage <Border Grid.Row="0"         BorderBrush="Black"         BorderThickness="1" Margin="5">     <telerikGrid:RadGridView Name="radGridView"                              ItemsSource="{Binding ItemsSource}"/> </Border> <Border Grid.Row="1"         BorderBrush="Black"         BorderThickness="1"         Margin="5">     <telerikGrid:RadDataPager Name="radDataPager"                               Source="{Binding Items, ElementName=radGridView}"                              PageSize="10"                              IsTotalItemCountFixed="True"                              DisplayMode="All"/> The two sample projects in the solution that I have attached are: PagingRadGridView_SL3 PagingRadGridView_WPF With this last example I think I have covered every possible paging combination. In case you would like to see an example of something that I have not covered, please let me know. Also, make sure you check out those great online examples: WCF RIA Services with DomainDataSource Paging Configurator Endless Paging Paging Any Collection Paging RadGridView Happy Paging! Download Full Source Code Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Mobile Friendly Websites with CSS Media Queries

    - by dwahlin
    In a previous post the concept of CSS media queries was introduced and I discussed the fundamentals of how they can be used to target different screen sizes. I showed how they could be used to convert a 3-column wide page into a more vertical view of data that displays better on devices such as an iPhone:     In this post I'll provide an additional look at how CSS media queries can be used to mobile-enable a sample site called "Widget Masters" without having to change any server-side code or HTML code. The site that will be discussed is shown next:     This site has some of the standard items shown in most websites today including a title area, menu bar, and sections where data is displayed. Without including CSS media queries the site is readable but has to be zoomed out to see everything on a mobile device, cuts-off some of the menu items, and requires horizontal scrolling to get to additional content. The following image shows what the site looks like on an iPhone. While the site works on mobile devices it's definitely not optimized for mobile.     Let's take a look at how CSS media queries can be used to override existing styles in the site based on different screen widths. Adding CSS Media Queries into a Site The Widget Masters Website relies on standard CSS combined with HTML5 elements to provide the layout shown earlier. For example, to layout the menu bar shown at the top of the page the nav element is used as shown next. A standard div element could certainly be used as well if desired.   <nav> <ul class="clearfix"> <li><a href="#home">Home</a></li> <li><a href="#products">Products</a></li> <li><a href="#aboutus">About Us</a></li> <li><a href="#contactus">Contact Us</a></li> <li><a href="#store">Store</a></li> </ul> </nav>   This HTML is combined with the CSS shown next to add a CSS3 gradient, handle the horizontal orientation, and add some general hover effects.   nav { width: 100%; } nav ul { border-radius: 6px; height: 40px; width: 100%; margin: 0; padding: 0; background: rgb(125,126,125); /* Old browsers */ background: -moz-linear-gradient(top, rgba(125,126,125,1) 0%, rgba(14,14,14,1) 100%); /* FF3.6+ */ background: -webkit-gradient(linear, left top, left bottom, color-stop(0%,rgba(125,126,125,1)), color-stop(100%,rgba(14,14,14,1))); /* Chrome,Safari4+ */ background: -webkit-linear-gradient(top, rgba(125,126,125,1) 0%, rgba(14,14,14,1) 100%); /* Chrome10+,Safari5.1+ */ background: -o-linear-gradient(top, rgba(125,126,125,1) 0%, rgba(14,14,14,1) 100%); /* Opera 11.10+ */ background: -ms-linear-gradient(top, rgba(125,126,125,1) 0%, rgba(14,14,14,1) 100%); /* IE10+ */ background: linear-gradient(top, rgba(125,126,125,1) 0%, rgba(14,14,14,1) 100%); /* W3C */ filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#7d7e7d', endColorstr='#0e0e0e',GradientType=0 ); /* IE6-9 */ } nav ul > li { list-style: none; float: left; margin: 0; padding: 0; } nav ul > li:first-child { margin-left: 8px; } nav ul > li > a { color: #ccc; text-decoration: none; line-height: 2.8em; font-size: 0.95em; font-weight: bold; padding: 8px 25px 7px 25px; font-family: Arial, Helvetica, sans-serif; } nav ul > li a:hover { background-color: rgba(0, 0, 0, 0.1); color: #fff; }   When mobile devices hit the site the layout of the menu items needs to be adjusted so that they're all visible without having to swipe left or right to get to them. This type of modification can be accomplished using CSS media queries by targeting specific screen sizes. To start, a media query can be added into the site's CSS file as shown next: @media screen and (max-width:320px) { /* CSS style overrides for this screen width go here */ } This media query targets screens that have a maximum width of 320 pixels. Additional types of queries can also be added – refer to my previous post for more details as well as resources that can be used to test media queries in different devices. In that post I emphasize (and I'll emphasize again) that CSS media queries only modify the overall layout and look and feel of a site. They don't optimize the site as far as the size of the images or content sent to the device which is important to keep in mind. To make the navigation menu more accessible on devices such as an iPhone or Android the CSS shown next can be used. This code changes the height of the menu from 40 pixels to 100%, takes off the li element floats, changes the line-height, and changes the margins.   @media screen and (max-width:320px) { nav ul { height: 100%; } nav ul > li { float: none; } nav ul > li a { line-height: 1.5em; } nav ul > li:first-child { margin-left: 0px; } /* Additional CSS overrides go here */ }   The following image shows an example of what the menu look like when run on a device with a width of 320 pixels:   Mobile devices with a maximum width of 480 pixels need different CSS styles applied since they have 160 additional pixels of width. This can be done by adding a new CSS media query into the stylesheet as shown next. Looking through the CSS you'll see that only a minimal override is added to adjust the padding of anchor tags since the menu fits by default in this screen width.   @media screen and (max-width: 480px) { nav ul > li > a { padding: 8px 10px 7px 10px; } }   Running the site on a device with 480 pixels results in the menu shown next being rendered. Notice that the space between the menu items is much smaller compared to what was shown when the main site loads in a standard browser.     In addition to modifying the menu, the 3 horizontal content sections shown earlier can be changed from a horizontal layout to a vertical layout so that they look good on a variety of smaller mobile devices and are easier to navigate by end users. The HTML5 article and section elements are used as containers for the 3 sections in the site as shown next:   <article class="clearfix"> <section id="info"> <header>Why Choose Us?</header> <br /> <img id="mainImage" src="Images/ArticleImage.png" title="Article Image" /> <p> Post emensos insuperabilis expeditionis eventus languentibus partium animis, quas periculorum varietas fregerat et laborum, nondum tubarum cessante clangore vel milite locato per stationes hibernas. </p> </section> <section id="products"> <header>Products</header> <br /> <img id="gearsImage" src="Images/Gears.png" title="Article Image" /> <p> <ul> <li>Widget 1</li> <li>Widget 2</li> <li>Widget 3</li> <li>Widget 4</li> <li>Widget 5</li> </ul> </p> </section> <section id="FAQ"> <header>FAQ</header> <br /> <img id="faqImage" src="Images/faq.png" title="Article Image" /> <p> <ul> <li>FAQ 1</li> <li>FAQ 2</li> <li>FAQ 3</li> <li>FAQ 4</li> <li>FAQ 5</li> </ul> </p> </section> </article>   To force the sections into a vertical layout for smaller mobile devices the CSS styles shown next can be added into the media queries targeting 320 pixel and 480 pixel widths. Styles to target the display size of the images in each section are also included. It's important to note that the original image is still being downloaded from the server and isn't being optimized in any way for the mobile device. It's certainly possible for the CSS to include URL information for a mobile-optimized image if desired. @media screen and (max-width:320px) { section { float: none; width: 97%; margin: 0px; padding: 5px; } #wrapper { padding: 5px; width: 96%; } #mainImage, #gearsImage, #faqImage { width: 100%; height: 100px; } } @media screen and (max-width: 480px) { section { float: none; width: 98%; margin: 0px 0px 10px 0px; padding: 5px; } article > section:last-child { margin-right: 0px; float: none; } #bottomSection { width: 99%; } #wrapper { padding: 5px; width: 96%; } #mainImage, #gearsImage, #faqImage { width: 100%; height: 100px; } }   The following images show the site rendered on an iPhone with the CSS media queries in place. Each of the sections now displays vertically making it much easier for the user to access them. Images inside of each section also scale appropriately to fit properly.     CSS media queries provide a great way to override default styles in a website and target devices with different resolutions. In this post you've seen how CSS media queries can be used to convert a standard browser-based site into a site that is more accessible to mobile users. Although much more can be done to optimize sites for mobile, CSS media queries provide a nice starting point if you don't have the time or resources to create mobile-specific versions of sites.

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  • Working with PivotTables in Excel

    - by Mark Virtue
    PivotTables are one of the most powerful features of Microsoft Excel.  They allow large amounts of data to be analyzed and summarized in just a few mouse clicks. In this article, we explore PivotTables, understand what they are, and learn how to create and customize them. Note:  This article is written using Excel 2010 (Beta).  The concept of a PivotTable has changed little over the years, but the method of creating one has changed in nearly every iteration of Excel.  If you are using a version of Excel that is not 2010, expect different screens from the ones you see in this article. A Little History In the early days of spreadsheet programs, Lotus 1-2-3 ruled the roost.  Its dominance was so complete that people thought it was a waste of time for Microsoft to bother developing their own spreadsheet software (Excel) to compete with Lotus.  Flash-forward to 2010, and Excel’s dominance of the spreadsheet market is greater than Lotus’s ever was, while the number of users still running Lotus 1-2-3 is approaching zero.  How did this happen?  What caused such a dramatic reversal of fortunes? Industry analysts put it down to two factors:  Firstly, Lotus decided that this fancy new GUI platform called “Windows” was a passing fad that would never take off.  They declined to create a Windows version of Lotus 1-2-3 (for a few years, anyway), predicting that their DOS version of the software was all anyone would ever need.  Microsoft, naturally, developed Excel exclusively for Windows.  Secondly, Microsoft developed a feature for Excel that Lotus didn’t provide in 1-2-3, namely PivotTables.  The PivotTables feature, exclusive to Excel, was deemed so staggeringly useful that people were willing to learn an entire new software package (Excel) rather than stick with a program (1-2-3) that didn’t have it.  This one feature, along with the misjudgment of the success of Windows, was the death-knell for Lotus 1-2-3, and the beginning of the success of Microsoft Excel. Understanding PivotTables So what is a PivotTable, exactly? Put simply, a PivotTable is a summary of some data, created to allow easy analysis of said data.  But unlike a manually created summary, Excel PivotTables are interactive.  Once you have created one, you can easily change it if it doesn’t offer the exact insights into your data that you were hoping for.  In a couple of clicks the summary can be “pivoted” – rotated in such a way that the column headings become row headings, and vice versa.  There’s a lot more that can be done, too.  Rather than try to describe all the features of PivotTables, we’ll simply demonstrate them… The data that you analyze using a PivotTable can’t be just any data – it has to be raw data, previously unprocessed (unsummarized) – typically a list of some sort.  An example of this might be the list of sales transactions in a company for the past six months. Examine the data shown below: Notice that this is not raw data.  In fact, it is already a summary of some sort.  In cell B3 we can see $30,000, which apparently is the total of James Cook’s sales for the month of January.  So where is the raw data?  How did we arrive at the figure of $30,000?  Where is the original list of sales transactions that this figure was generated from?  It’s clear that somewhere, someone must have gone to the trouble of collating all of the sales transactions for the past six months into the summary we see above.  How long do you suppose this took?  An hour?  Ten?  Probably. If we were to track down the original list of sales transactions, it might look something like this: You may be surprised to learn that, using the PivotTable feature of Excel, we can create a monthly sales summary similar to the one above in a few seconds, with only a few mouse clicks.  We can do this – and a lot more too! How to Create a PivotTable First, ensure that you have some raw data in a worksheet in Excel.  A list of financial transactions is typical, but it can be a list of just about anything:  Employee contact details, your CD collection, or fuel consumption figures for your company’s fleet of cars. So we start Excel… …and we load such a list… Once we have the list open in Excel, we’re ready to start creating the PivotTable. Click on any one single cell within the list: Then, from the Insert tab, click the PivotTable icon: The Create PivotTable box appears, asking you two questions:  What data should your new PivotTable be based on, and where should it be created?  Because we already clicked on a cell within the list (in the step above), the entire list surrounding that cell is already selected for us ($A$1:$G$88 on the Payments sheet, in this example).  Note that we could select a list in any other region of any other worksheet, or even some external data source, such as an Access database table, or even a MS-SQL Server database table.  We also need to select whether we want our new PivotTable to be created on a new worksheet, or on an existing one.  In this example we will select a new one: The new worksheet is created for us, and a blank PivotTable is created on that worksheet: Another box also appears:  The PivotTable Field List.  This field list will be shown whenever we click on any cell within the PivotTable (above): The list of fields in the top part of the box is actually the collection of column headings from the original raw data worksheet.  The four blank boxes in the lower part of the screen allow us to choose the way we would like our PivotTable to summarize the raw data.  So far, there is nothing in those boxes, so the PivotTable is blank.  All we need to do is drag fields down from the list above and drop them in the lower boxes.  A PivotTable is then automatically created to match our instructions.  If we get it wrong, we only need to drag the fields back to where they came from and/or drag new fields down to replace them. The Values box is arguably the most important of the four.  The field that is dragged into this box represents the data that needs to be summarized in some way (by summing, averaging, finding the maximum, minimum, etc).  It is almost always numerical data.  A perfect candidate for this box in our sample data is the “Amount” field/column.  Let’s drag that field into the Values box: Notice that (a) the “Amount” field in the list of fields is now ticked, and “Sum of Amount” has been added to the Values box, indicating that the amount column has been summed. If we examine the PivotTable itself, we indeed find the sum of all the “Amount” values from the raw data worksheet: We’ve created our first PivotTable!  Handy, but not particularly impressive.  It’s likely that we need a little more insight into our data than that. Referring to our sample data, we need to identify one or more column headings that we could conceivably use to split this total.  For example, we may decide that we would like to see a summary of our data where we have a row heading for each of the different salespersons in our company, and a total for each.  To achieve this, all we need to do is to drag the “Salesperson” field into the Row Labels box: Now, finally, things start to get interesting!  Our PivotTable starts to take shape….   With a couple of clicks we have created a table that would have taken a long time to do manually. So what else can we do?  Well, in one sense our PivotTable is complete.  We’ve created a useful summary of our source data.  The important stuff is already learned!  For the rest of the article, we will examine some ways that more complex PivotTables can be created, and ways that those PivotTables can be customized. First, we can create a two-dimensional table.  Let’s do that by using “Payment Method” as a column heading.  Simply drag the “Payment Method” heading to the Column Labels box: Which looks like this: Starting to get very cool! Let’s make it a three-dimensional table.  What could such a table possibly look like?  Well, let’s see… Drag the “Package” column/heading to the Report Filter box: Notice where it ends up…. This allows us to filter our report based on which “holiday package” was being purchased.  For example, we can see the breakdown of salesperson vs payment method for all packages, or, with a couple of clicks, change it to show the same breakdown for the “Sunseekers” package: And so, if you think about it the right way, our PivotTable is now three-dimensional.  Let’s keep customizing… If it turns out, say, that we only want to see cheque and credit card transactions (i.e. no cash transactions), then we can deselect the “Cash” item from the column headings.  Click the drop-down arrow next to Column Labels, and untick “Cash”: Let’s see what that looks like…As you can see, “Cash” is gone. Formatting This is obviously a very powerful system, but so far the results look very plain and boring.  For a start, the numbers that we’re summing do not look like dollar amounts – just plain old numbers.  Let’s rectify that. A temptation might be to do what we’re used to doing in such circumstances and simply select the whole table (or the whole worksheet) and use the standard number formatting buttons on the toolbar to complete the formatting.  The problem with that approach is that if you ever change the structure of the PivotTable in the future (which is 99% likely), then those number formats will be lost.  We need a way that will make them (semi-)permanent. First, we locate the “Sum of Amount” entry in the Values box, and click on it.  A menu appears.  We select Value Field Settings… from the menu: The Value Field Settings box appears. Click the Number Format button, and the standard Format Cells box appears: From the Category list, select (say) Accounting, and drop the number of decimal places to 0.  Click OK a few times to get back to the PivotTable… As you can see, the numbers have been correctly formatted as dollar amounts. While we’re on the subject of formatting, let’s format the entire PivotTable.  There are a few ways to do this.  Let’s use a simple one… Click the PivotTable Tools/Design tab: Then drop down the arrow in the bottom-right of the PivotTable Styles list to see a vast collection of built-in styles: Choose any one that appeals, and look at the result in your PivotTable:   Other Options We can work with dates as well.  Now usually, there are many, many dates in a transaction list such as the one we started with.  But Excel provides the option to group data items together by day, week, month, year, etc.  Let’s see how this is done. First, let’s remove the “Payment Method” column from the Column Labels box (simply drag it back up to the field list), and replace it with the “Date Booked” column: As you can see, this makes our PivotTable instantly useless, giving us one column for each date that a transaction occurred on – a very wide table! To fix this, right-click on any date and select Group… from the context-menu: The grouping box appears.  We select Months and click OK: Voila!  A much more useful table: (Incidentally, this table is virtually identical to the one shown at the beginning of this article – the original sales summary that was created manually.) Another cool thing to be aware of is that you can have more than one set of row headings (or column headings): …which looks like this…. You can do a similar thing with column headings (or even report filters). Keeping things simple again, let’s see how to plot averaged values, rather than summed values. First, click on “Sum of Amount”, and select Value Field Settings… from the context-menu that appears: In the Summarize value field by list in the Value Field Settings box, select Average: While we’re here, let’s change the Custom Name, from “Average of Amount” to something a little more concise.  Type in something like “Avg”: Click OK, and see what it looks like.  Notice that all the values change from summed totals to averages, and the table title (top-left cell) has changed to “Avg”: If we like, we can even have sums, averages and counts (counts = how many sales there were) all on the same PivotTable! Here are the steps to get something like that in place (starting from a blank PivotTable): Drag “Salesperson” into the Column Labels Drag “Amount” field down into the Values box three times For the first “Amount” field, change its custom name to “Total” and it’s number format to Accounting (0 decimal places) For the second “Amount” field, change its custom name to “Average”, its function to Average and it’s number format to Accounting (0 decimal places) For the third “Amount” field, change its name to “Count” and its function to Count Drag the automatically created field from Column Labels to Row Labels Here’s what we end up with: Total, average and count on the same PivotTable! Conclusion There are many, many more features and options for PivotTables created by Microsoft Excel – far too many to list in an article like this.  To fully cover the potential of PivotTables, a small book (or a large website) would be required.  Brave and/or geeky readers can explore PivotTables further quite easily:  Simply right-click on just about everything, and see what options become available to you.  There are also the two ribbon-tabs: PivotTable Tools/Options and Design.  It doesn’t matter if you make a mistake – it’s easy to delete the PivotTable and start again – a possibility old DOS users of Lotus 1-2-3 never had. We’ve included an Excel that should work with most versions of Excel, so you can download to practice your PivotTable skills. Download Our Practice Excel File Similar Articles Productive Geek Tips Magnify Selected Cells In Excel 2007Share Access Data with Excel in Office 2010Make Excel 2007 Print Gridlines In Workbook FileMake Excel 2007 Always Save in Excel 2003 FormatConvert Older Excel Documents to Excel 2007 Format TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Ben & Jerry’s Free Cone Day, 3/23/10 New Stinger from McAfee Helps Remove ‘FakeAlert’ Threats Google Apps Marketplace: Tools & Services For Google Apps Users Get News Quick and Precise With Newser Scan for Viruses in Ubuntu using ClamAV Replace Your Windows Task Manager With System Explorer

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  • Windows Phone 7: Building a simple dictionary web client

    - by TechTwaddle
    Like I mentioned in this post a while back, I came across a dictionary web service called Aonaware that serves up word definitions from various dictionaries and is really easy to use. The services page on their website, http://services.aonaware.com/DictService/DictService.asmx, lists all the operations that are supported by the dictionary service. Here they are, Word Dictionary Web Service The following operations are supported. For a formal definition, please review the Service Description. Define Define given word, returning definitions from all dictionaries DefineInDict Define given word, returning definitions from specified dictionary DictionaryInfo Show information about the specified dictionary DictionaryList Returns a list of available dictionaries DictionaryListExtended Returns a list of advanced dictionaries (e.g. translating dictionaries) Match Look for matching words in all dictionaries using the given strategy MatchInDict Look for matching words in the specified dictionary using the given strategy ServerInfo Show remote server information StrategyList Return list of all available strategies on the server Follow the links above to get more information on each API. In this post we will be building a simple windows phone 7 client which uses this service to get word definitions for words entered by the user. The application will also allow the user to select a dictionary from all the available ones and look up the word definition in that dictionary. So of all the apis above we will be using only two, DictionaryList() to get a list of all supported dictionaries and DefineInDict() to get the word definition from a particular dictionary. Before we get started, a note to you all; I would have liked to implement this application using concepts from data binding, item templates, data templates etc. I have a basic understanding of what they are but, being a beginner, I am not very comfortable with those topics yet so I didn’t use them. I thought I’ll get this version out of the way and maybe in the next version I could give those a try. A somewhat scary mock-up of the what the final application will look like, Select Dictionary is a list picker control from the silverlight toolkit (you need to download and install the toolkit if you haven’t already). Below it is a textbox where the user can enter words to look up and a button beside it to fetch the word definition when clicked. Finally we have a textblock which occupies the remaining area and displays the word definition from the selected dictionary. Create a silverlight application for windows phone 7, AonawareDictionaryClient, and add references to the silverlight toolkit and the web service. From the solution explorer right on References and select Microsoft.Phone.Controls.Toolkit from under the .NET tab, Next, add a reference to the web service. Again right click on References and this time select Add Service Reference In the resulting dialog paste the service url in the Address field and press go, (url –> http://services.aonaware.com/DictService/DictService.asmx) once the service is discovered, provide a name for the NameSpace, in this case I’ve called it AonawareDictionaryService. Press OK. You can now use the classes and functions that are generated in the AonawareDictionaryClient.AonawareDictionaryService namespace. Let’s get the UI done now. In MainPage.xaml add a namespace declaration to use the toolkit controls, xmlns:toolkit="clr-namespace:Microsoft.Phone.Controls;assembly=Microsoft.Phone.Controls.Toolkit" the content of LayoutRoot is changed as follows, (sorry, no syntax highlighting in this post) <StackPanel x:Name="TitlePanel" Grid.Row="0" Margin="12,5,0,5">     <TextBlock x:Name="ApplicationTitle" Text="AONAWARE DICTIONARY CLIENT" Style="{StaticResource PhoneTextNormalStyle}"/>     <!--<TextBlock x:Name="PageTitle" Text="page name" Margin="9,-7,0,0" Style="{StaticResource PhoneTextTitle1Style}"/>--> </StackPanel> <!--ContentPanel - place additional content here--> <Grid x:Name="ContentPanel" Grid.Row="1" Margin="12,0,12,0">     <Grid.RowDefinitions>         <RowDefinition Height="Auto"/>         <RowDefinition Height="Auto"/>         <RowDefinition Height="*"/>     </Grid.RowDefinitions>     <toolkit:ListPicker Grid.Column="1" x:Name="listPickerDictionaryList"                         Header="Select Dictionary :">     </toolkit:ListPicker>     <Grid Grid.Row="1" Margin="0,5,0,0">         <Grid.ColumnDefinitions>             <ColumnDefinition Width="*"/>             <ColumnDefinition Width="Auto" />         </Grid.ColumnDefinitions>         <TextBox x:Name="txtboxInputWord" Grid.Column="0" GotFocus="OnTextboxInputWordGotFocus" />         <Button x:Name="btnGo" Grid.Column="1" Click="OnButtonGoClick" >             <Button.Content>                 <Image Source="/images/button-go.png"/>             </Button.Content>         </Button>     </Grid>     <ScrollViewer Grid.Row="2" x:Name="scrollViewer">         <TextBlock  Margin="12,5,12,5"  x:Name="txtBlockWordMeaning" HorizontalAlignment="Stretch"                    VerticalAlignment="Stretch" TextWrapping="Wrap"                    FontSize="26" />     </ScrollViewer> </Grid> I have commented out the PageTitle as it occupies too much valuable space, and the ContentPanel is changed to contain three rows. First row contains the list picker control, second row contains the textbox and the button, and the third row contains a textblock within a scroll viewer. The designer will now be showing the final ui, Now go to MainPage.xaml.cs, and add the following namespace declarations, using Microsoft.Phone.Controls; using AonawareDictionaryClient.AonawareDictionaryService; using System.IO.IsolatedStorage; A class called DictServiceSoapClient would have been created for you in the background when you added a reference to the web service. This class functions as a wrapper to the services exported by the web service. All the web service functions that we saw at the start can be access through this class, or more precisely through an object of this class. Create a data member of type DictServiceSoapClient in the Mainpage class, and a function which initializes it, DictServiceSoapClient DictSvcClient = null; private DictServiceSoapClient GetDictServiceSoapClient() {     if (null == DictSvcClient)     {         DictSvcClient = new DictServiceSoapClient();     }     return DictSvcClient; } We have two major tasks remaining. First, when the application loads we need to populate the list picker with all the supported dictionaries and second, when the user enters a word and clicks on the arrow button we need to fetch the word’s meaning. Populating the List Picker In the OnNavigatingTo event of the MainPage, we call the DictionaryList() api. This can also be done in the OnLoading event handler of the MainPage; not sure if one has an advantage over the other. Here’s the code for OnNavigatedTo, protected override void OnNavigatedTo(System.Windows.Navigation.NavigationEventArgs e) {     DictServiceSoapClient client = GetDictServiceSoapClient();     client.DictionaryListCompleted += new EventHandler<DictionaryListCompletedEventArgs>(OnGetDictionaryListCompleted);     client.DictionaryListAsync();     base.OnNavigatedTo(e); } Windows Phone 7 supports only async calls to web services. When we added a reference to the dictionary service, asynchronous versions of all the functions were generated automatically. So in the above function we register a handler to the DictionaryListCompleted event which will occur when the call to DictionaryList() gets a response from the server. Then we call the DictionaryListAsynch() function which is the async version of the DictionaryList() api. The result of this api will be sent to the handler OnGetDictionaryListCompleted(), void OnGetDictionaryListCompleted(object sender, DictionaryListCompletedEventArgs e) {     IsolatedStorageSettings settings = IsolatedStorageSettings.ApplicationSettings;     Dictionary[] listOfDictionaries;     if (e.Error == null)     {         listOfDictionaries = e.Result;         PopulateListPicker(listOfDictionaries, settings);     }     else if (settings.Contains("SavedDictionaryList"))     {         listOfDictionaries = settings["SavedDictionaryList"] as Dictionary[];         PopulateListPicker(listOfDictionaries, settings);     }     else     {         MessageBoxResult res = MessageBox.Show("An error occured while retrieving dictionary list, do you want to try again?", "Error", MessageBoxButton.OKCancel);         if (MessageBoxResult.OK == res)         {             GetDictServiceSoapClient().DictionaryListAsync();         }     }     settings.Save(); } I have used IsolatedStorageSettings to store a few things; the entire dictionary list and the dictionary that is selected when the user exits the application, so that the next time when the user starts the application the current dictionary is set to the last selected value. First we check if the api returned any error, if the error object is null e.Result will contain the list (actually array) of Dictionary type objects. If there was an error, we check the isolated storage settings to see if there is a dictionary list stored from a previous instance of the application and if so, we populate the list picker based on this saved list. Note that in this case there are chances that the dictionary list might be out of date if there have been changes on the server. Finally, if none of these cases are true, we display an error message to the user and try to fetch the list again. PopulateListPicker() is passed the array of Dictionary objects and the settings object as well, void PopulateListPicker(Dictionary[] listOfDictionaries, IsolatedStorageSettings settings) {     listPickerDictionaryList.Items.Clear();     foreach (Dictionary dictionary in listOfDictionaries)     {         listPickerDictionaryList.Items.Add(dictionary.Name);     }     settings["SavedDictionaryList"] = listOfDictionaries;     string savedDictionaryName;     if (settings.Contains("SavedDictionary"))     {         savedDictionaryName = settings["SavedDictionary"] as string;     }     else     {         savedDictionaryName = "WordNet (r) 2.0"; //default dictionary, wordnet     }     foreach (string dictName in listPickerDictionaryList.Items)     {         if (dictName == savedDictionaryName)         {             listPickerDictionaryList.SelectedItem = dictName;             break;         }     }     settings["SavedDictionary"] = listPickerDictionaryList.SelectedItem as string; } We first clear all the items from the list picker, add the dictionary names from the array and then create a key in the settings called SavedDictionaryList and store the dictionary list in it. We then check if there is saved dictionary available from a previous instance, if there is, we set it as the selected item in the list picker. And if not, we set “WordNet ® 2.0” as the default dictionary. Before returning, we save the selected dictionary in the “SavedDictionary” key of the isolated storage settings. Fetching word definitions Getting this part done is very similar to the above code. We get the input word from the textbox, call into DefineInDictAsync() to fetch the definition and when DefineInDictAsync completes, we get the result and display it in the textblock. Here is the handler for the button click, private void OnButtonGoClick(object sender, RoutedEventArgs e) {     txtBlockWordMeaning.Text = "Please wait..";     IsolatedStorageSettings settings = IsolatedStorageSettings.ApplicationSettings;     if (txtboxInputWord.Text.Trim().Length <= 0)     {         MessageBox.Show("Please enter a word in the textbox and press 'Go'");     }     else     {         Dictionary[] listOfDictionaries = settings["SavedDictionaryList"] as Dictionary[];         string selectedDictionary = listPickerDictionaryList.SelectedItem.ToString();         string dictId = "wn"; //default dictionary is wordnet (wn is the dict id)         foreach (Dictionary dict in listOfDictionaries)         {             if (dict.Name == selectedDictionary)             {                 dictId = dict.Id;                 break;             }         }         DictServiceSoapClient client = GetDictServiceSoapClient();         client.DefineInDictCompleted += new EventHandler<DefineInDictCompletedEventArgs>(OnDefineInDictCompleted);         client.DefineInDictAsync(dictId, txtboxInputWord.Text.Trim());     } } We validate the input and then select the dictionary id based on the currently selected dictionary. We need the dictionary id because the api DefineInDict() expects the dictionary identifier and not the dictionary name. We could very well have stored the dictionary id in isolated storage settings too. Again, same as before, we register a event handler for the DefineInDictCompleted event and call the DefineInDictAsync() method passing in the dictionary id and the input word. void OnDefineInDictCompleted(object sender, DefineInDictCompletedEventArgs e) {     WordDefinition wd = e.Result;     scrollViewer.ScrollToVerticalOffset(0.0f);     if (wd.Definitions.Length == 0)     {         txtBlockWordMeaning.Text = String.Format("No definitions were found for '{0}' in '{1}'", txtboxInputWord.Text.Trim(), listPickerDictionaryList.SelectedItem.ToString().Trim());     }     else     {         foreach (Definition def in wd.Definitions)         {             string str = def.WordDefinition;             str = str.Replace("  ", " "); //some formatting             txtBlockWordMeaning.Text = str;         }     } } When the api completes, e.Result will contain a WordDefnition object. This class is also generated in the background while adding the service reference. We check the word definitions within this class to see if any results were returned, if not, we display a message to the user in the textblock. If a definition was found the text on the textblock is set to display the definition of the word. Adding final touches, we now need to save the current dictionary when the application exits. A small but useful thing is selecting the entire word in the input textbox when the user selects it. This makes sure that if the user has looked up a definition for a really long word, he doesn’t have to press ‘clear’ too many times to enter the next word, protected override void OnNavigatingFrom(System.Windows.Navigation.NavigatingCancelEventArgs e) {     IsolatedStorageSettings settings = IsolatedStorageSettings.ApplicationSettings;     settings["SavedDictionary"] = listPickerDictionaryList.SelectedItem as string;     settings.Save();     base.OnNavigatingFrom(e); } private void OnTextboxInputWordGotFocus(object sender, RoutedEventArgs e) {     TextBox txtbox = sender as TextBox;     if (txtbox.Text.Trim().Length > 0)     {         txtbox.SelectionStart = 0;         txtbox.SelectionLength = txtbox.Text.Length;     } } OnNavigatingFrom() is called whenever you navigate away from the MainPage, since our application contains only one page that would mean that it is exiting. I leave you with a short video of the application in action, but before that if you have any suggestions on how to make the code better and improve it please do leave a comment. Until next time…

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  • Using multiple column layout with HTML 5 and CSS 3

    - by nikolaosk
    This is going to be the fourth post in a series of posts regarding HTML 5. You can find the other posts here , here and here.In this post I will provide a hands-on example with HTML 5 and CSS 3 on how to create a page with multiple columns and proper layout.I will show you how to use CSS 3 to create columns much easier than relying on DIV elements and the float CSS rule.I will also show you how to use browser-specific prefix rules (-ms for Internet Explorer and -moz for Firefox ) for browsers that do not fully support CSS 3.In order to be absolutely clear this is not (and could not be) a detailed tutorial on HTML 5. There are other great resources for that.Navigate to the excellent interactive tutorials of W3School.Another excellent resource is HTML 5 Doctor.Two very nice sites that show you what features and specifications are implemented by various browsers and their versions are http://caniuse.com/ and http://html5test.com/. At this times Chrome seems to support most of HTML 5 specifications.Another excellent way to find out if the browser supports HTML 5 and CSS 3 features is to use the Javascript lightweight library Modernizr.In this hands-on example I will be using Expression Web 4.0.This application is not a free application. You can use any HTML editor you like.You can use Visual Studio 2012 Express edition. You can download it here.I will create a simple page with information about HTML 5, CSS 3 and JQuery. This is the full HTML 5 code. <!DOCTYPE html><html lang="en">  <head>    <title>HTML 5, CSS3 and JQuery</title>    <meta http-equiv="Content-Type" content="text/html;charset=utf-8" >    <link rel="stylesheet" type="text/css" href="style.css">       </head>  <body>    <div id="header">      <h1>Learn cutting edge technologies</h1>      <p>HTML 5, JQuery, CSS3</p>    </div>    <div id="main">      <div id="mainnews">        <div>          <h2>HTML 5</h2>        </div>        <div>          <p>            HTML5 is the latest version of HTML and XHTML. The HTML standard defines a single language that can be written in HTML and XML. It attempts to solve issues found in previous iterations of HTML and addresses the needs of Web Applications, an area previously not adequately covered by HTML.          </p>          <div class="quote">            <h4>Do More with Less</h4>            <p>             jQuery is a fast and concise JavaScript Library that simplifies HTML document traversing, event handling, animating, and Ajax interactions for rapid web development.             </p>            </div>          <p>            The HTML5 test(html5test.com) score is an indication of how well your browser supports the upcoming HTML5 standard and related specifications. Even though the specification isn't finalized yet, all major browser manufacturers are making sure their browser is ready for the future. Find out which parts of HTML5 are already supported by your browser today and compare the results with other browsers.                      The HTML5 test does not try to test all of the new features offered by HTML5, nor does it try to test the functionality of each feature it does detect. Despite these shortcomings we hope that by quantifying the level of support users and web developers will get an idea of how hard the browser manufacturers work on improving their browsers and the web as a development platform.</p>        </div>      </div>              <div id="CSS">        <div>          <h2>CSS 3 Intro</h2>        </div>        <div>          <p>          Cascading Style Sheets (CSS) is a style sheet language used for describing the presentation semantics (the look and formatting) of a document written in a markup language. Its most common application is to style web pages written in HTML and XHTML, but the language can also be applied to any kind of XML document, including plain XML, SVG and XUL.          </p>        </div>      </div>            <div id="CSSmore">        <div>          <h2>CSS 3 Purpose</h2>        </div>        <div>          <p>            CSS is designed primarily to enable the separation of document content (written in HTML or a similar markup language) from document presentation, including elements such as the layout, colors, and fonts.[1] This separation can improve content accessibility, provide more flexibility and control in the specification of presentation characteristics, enable multiple pages to share formatting, and reduce complexity and repetition in the structural content (such as by allowing for tableless web design).          </p>        </div>      </div>                </div>    <div id="footer">        <p>Feel free to google more about the subject</p>      </div>     </body>  </html>  The markup is very easy to follow. I have used some HTML 5 tags and the relevant HTML 5 doctype.The CSS code (style.css) follows  body{        line-height: 30px;        width: 1024px;        background-color:#eee;      }            p{        font-size:17px;    font-family:"Comic Sans MS"      }      p,h2,h3,h4{        margin: 0 0 20px 0;      }            #main, #header, #footer{        width: 100%;        margin: 0px auto;        display:block;      }            #header{        text-align: center;         border-bottom: 1px solid #000;         margin-bottom: 30px;      }            #footer{        text-align: center;         border-top: 1px solid #000;         margin-bottom: 30px;      }            .quote{        width: 200px;       margin-left: 10px;       padding: 5px;       float: right;       border: 2px solid #000;       background-color:#F9ACAE;      }            .quote :last-child{        margin-bottom: 0;      }            #main{        column-count:2;        column-gap:20px;        column-rule: 1px solid #000;        -moz-column-count: 2;        -webkit-column-count: 2;        -moz-column-gap: 20px;        -webkit-column-gap: 20px;        -moz-column-rule: 1px solid #000;        -webkit-column-rule: 1px solid #000;      }       All the rules in the css code are pretty simple. The layout is achieved with that CSS rule #main{        column-count:2;        column-gap:20px;        column-rule: 1px solid #000;        -moz-column-count: 2;        -webkit-column-count: 2;        -moz-column-gap: 20px;        -webkit-column-gap: 20px;        -moz-column-rule: 1px solid #000;        -webkit-column-rule: 1px solid #000; Do note the column-count,column-gap and column-rule properties. These properties make the two column layout possible.Please have a look at the picture below to see why I used prefixes for Chrome (webkit) and Firefox(moz).It clearly indicates that the CSS 3 column layout are not supported from Firefox and Chrome.   Finally I test my simple HTML 5 page using the latest versions of Firefox,Internet Explorer and Chrome. In my machine I have installed Firefox 15.0.1.Have a look at the picture below to see how the page looks  I have installed Google Chrome 21.0 in my machine.Have a look at the picture below to see how the page looks Have a look at the picture below to see how my page looks in IE 10.  My page looks the same in all browsers. Hope it helps!!!

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  • Quick Quips on QR Codes

    - by Tim Dexter
    Yes, I'm an alliterating all-star; I missed my calling as a newspaper headline writer. I have recently received questions from several folks on support for QR codes. You know them they are everywhere you look, even here! How does Publisher handle QR codes then? In theory, exactly the same way we handle any other 2D barcode font. We need the font file, a mapping entry and an encoding class. With those three pieces we can embed QR codes into any output. To test the theory, I went off to IDAutomation, I have worked with them and many customers over the years and their fonts and encoders have worked great and have been very reliable. They kindly provide demo fonts which has made my life so much easier to be able to write posts like this. Their QR font and encoder is a little tough to find. I started here and then hit the Demo Now button. On the next page I hit the right hand Demo Now button. In the resulting zip file you'll need two files: AdditionalFonts.zip >> Automation2DFonts >> TrueType >> IDAutomation2D.ttf Java Class Encoder >> IDAutomation_JavaFontEncoder_QRCode.jar - the QRBarcodeExample.java is useful to see how to call the encoder. The font file needs to be installed into the windows/fonts directory, just copy and paste it in using file explorer and windows will install it for you. Remember, we are using the demo font here and you'll see if you get your phones decoder to looks a the font above there is a fixed string 'DEMO' at the beginning. You want that removed? Go buy the font from the IDAutomation folks. The Encoder Next you need to create your encoding wrapper class. Publisher does ship a class but its compiled and I do not recommend trying to modify it, you can just build your own. I have loaded up my class here. You do not need to be a java guru, its pretty straightforward. I'd recommend a java IDE like JDeveloper from a convenience point of view. I have annotated my class and added a main method to it so you can test your encoders from JDeveloper without having to deploy them first. You can load up the project form the zip file straight into JDeveloper.Next, take a look at IDAutomation's example java class and you'll see: QRCodeEncoder qre=new QRCodeEncoder();  String DataToEncode = "IDAutmation Inc.";  boolean ApplyTilde = false;  int EncodingMode = 0;  int Version = 0;  int ErrorCorrectionLevel = 0;  System.out.println( qre.FontEncode(DataToEncode, ApplyTilde, EncodingMode, Version, ErrorCorrectionLevel) ); You'll need to check what settings you need to set for the ApplyTilde, EncodingMode, Version and ErrorCorrectionLevel. They are covered in the user guide from IDAutomation here. If you do not want to hard code the values in the encoder then you can quite easily externalize them and read the values from a text file. I have not covered that scenario here, I'm going with IDAutomation's defaults and my phone app is reading the fonts no problem. Now you know how to call the encoder, you need to incorporate it into your encoder wrapper class. From my sample class:       Class[] clazz = new Class[] { "".getClass() };        ENCODERS.put("code128a",mUtility.getClass().getMethod("code128a", clazz));       ENCODERS.put("code128b",mUtility.getClass().getMethod("code128b", clazz));       ENCODERS.put("code128c",mUtility.getClass().getMethod("code128c", clazz));       ENCODERS.put("qrcode",mUtility.getClass().getMethod("qrcode", clazz)); I just added a new entry to register the encoder method 'qrcode' (in red). Then I created a new method inside the class to call the IDAutomation encoder. /** Call to IDAutomations QR Code encoder. Passing the data to encode      Returning the encoded string to the template for formatting **/ public static final String qrcode (String DataToEncode) {   QRCodeEncoder qre=new QRCodeEncoder();    boolean ApplyTilde = false;    int EncodingMode = 0;    int Version = 0;    int ErrorCorrectionLevel = 0; return qre.FontEncode(DataToEncode, ApplyTilde, EncodingMode, Version, ErrorCorrectionLevel); } Almost the exact same code in their sample class. The DataToEncode string is passed in rather than hardcoded of course. With the class done you can now compile it, but you need to ensure that the IDAutomation_JavaFontEncoder_QRCode.jar is in the classpath. In JDeveloper, open the project properties >> Libraries and Classpaths and then add the jar to the list. You'll need the publisher jars too. You can find those in the jlib directory in your Template Builder for Word directory.Note! In my class, I have used package oracle.psbi.barcode; As my package spec, yours will be different but you need to note it for later. Once you have it compiling without errors you will need to generate a jar file to keep it in. In JDeveloper highlight your project node >> New >> Deployment Profile >> JAR file. Once you have created the descriptor, just take the defaults. It will tell you where the jar is located. Go get it and then its time to copy it and the IDAutomation jar into the Template Builder for Word directory structure. Deploying the jars On your windows machine locate the jlib directory under the Template Builder for Word install directory. On my machine its here, F:\Program Files\Oracle\BI Publisher\BI Publisher Desktop\Template Builder for Word\jlib. Copy both of the jar files into the directory. The next step is to get the jars into the classpath for the Word plugin so that Publisher can find your wrapper class and it can then find the IDAutomation encoder. The most consistent way I have found so far, is to open up the RTF2PDF.jar in the same directory and make some mods. First make a backup of the jar file then open it using winzip or 7zip or similar and get into the META-INF directory. In there is a file, MANIFEST.MF. This contains the classpath for the plugin, open it in an editor and add the jars to the end of the classpath list. In mine I have: Manifest-Version: 1.0 Class-Path: ./activation.jar ./mail.jar ./xdochartstyles.jar ./bicmn.jar ./jewt4.jar ./share.jar ./bipres.jar ./xdoparser.jar ./xdocore.jar ./xmlparserv2.jar ./xmlparserv2-904.jar  ./i18nAPI_v3.jar ./versioninfo.jar ./barcodejar.jar ./IDAutomation_JavaFontEncoder_QRCode.jar Main-Class: RTF2PDF I have put in carriage returns above to make the Class-Path: entry more readable, make sure yours is all on one line. Be sure to use the ./ as a prefix to the jar name. Ensure the file is saved inside the jar file 7zip and winzip both have popups asking if you want to update the file in the jar file.Now you have the jars on the classpath, the Publisher plugin will be able to find our classes at run time. Referencing the Font The next step is to reference the font location so that the rendering engine can find it and embed a subset into the PDF output. Remember the other output formats rely on the font being present on the machine that is opening the document. The PDF is the only truly portable format. Inside the config directory under the Template Builder for Word install directory, mine is here, F:\Program Files\Oracle\BI Publisher\BI Publisher Desktop\Template Builder for Word\config. You'll find the file, 'xdo example.cfg'. Rename it to xdo.cfg and open it in a text editor. In the fonts section, create a new entry:       <font family="IDAutomation2D" style="normal" weight="normal">              <truetype path="C:\windows\fonts\IDAutomation2D.ttf" />       </font> Note, 'IDAutomation2D' (in red) is the same name as you can see when you open MSWord and look for the QRCode font. This must match exactly. When Publisher looks at the fonts in the RTF template at runtime it will see 'IDAutomation2D' it will then look at its font mapping entries to find where that font file resides on the disk. If the names do not match or the font is not present then the font will not get used and it will fall back on Helvetica. Building the Template Now you have the data encoder and the font in place and mapped; you can use it in the template. The two commands you will need to have present are: <?register-barcode-vendor:'ENCODER WRAPPER CLASS'; 'ENCODER NAME'?> for my encoder I have: <?register-barcode-vendor:'oracle.psbi.barcode.BarcodeUtil'; 'MyBarcodeEncoder'?> Notice the two parameters for the command. The first provides the package 'path' and class name (remember I said you need to remember that above.)The second is the name of the encoder, in my case 'MyBarcodeEncoder'. Check my full encoder class in the zip linked below to see where I named it. You can change it to something else, no problem.This command needs to be near the top of the template. The second command is the encoding command: <?format-barcode:DATAT_TO_ENCODE;'ENCODER_METHOD_NAME';'ENCODER_NAME'?> for my command I have <?format-barcode:DATATEXT;'qrcode';'MyBarcodeEncoder'?>DATATEXT is the XML element that contains the text to be encoded. If you want to hard code a piece of text just surround it with single quotes. qrcode is the name of my encoder method that calls the IDAutomation encoder. Remember this.MyBarcodeEncoder is the name of my encoder. Repetition? Yes but its needed again. Both of these commands are put inside their own form fields. Do not apply the QRCode font to the second field just yet. Lets make sure the encoder is working. Run you template with some data and you should get something like this for your encoded data: AHEEEHAPPJOPMOFADIPFJKDCLPAHEEEHA BNFFFNBPJGMDIDJPFOJGIGBLMPBNFFFNB APIBOHFJCFBNKHGGBMPFJFJLJBKGOMNII OANKPJFFLEPLDNPCLMNGNIJIHFDNLJFEH FPLFLHFHFILKFBLOIGMDFCFLGJGOPJJME CPIACDFJPBGDODOJCHALJOBPECKMOEDDF MFFNFNEPKKKCHAIHCHPCFFLDAHFHAGLMK APBBBPAPLDKNKJKKGIPDLKGMGHDDEPHLN HHHHHHHPHPHHPHPPHPPPPHHPHHPHPHPHP Grooovy huh? If you do not get the encoded text then go back and check that your jars are in the right spot and that you have the MANIFEST.MF file updated correctly. Once you do get the encoded text, highlight the field and apply the IDAutomation2D font to it. Then re-run the report and you will hopefully see the QR code in your output. If not, go back and check the xdo.cfg entry and make sure its in the right place and the font location is correct. That's it, you now have QR codes in Publisher outputs. Everything I have written above, has been tested with the 5.6.3, 10.1.3.4.2 codelines. I'll be testing the 11g code in the next day or two and will update you with any changes. One thing I have not covered yet and will do in the next few days is how to deploy all of this to your server. Look out for a follow up post. One note on the apparent white lines in the font (see the image above). Once printed they disappear and even viewing the code on a screen with the white lines, my phone app is still able to read and interpret the contents no problem. I have zipped up my encoder wrapper class as a JDeveloper 11.1.1.6 project here. Just dig into the src directories to find the BarcodeUtil.java file if you just want the code. I have put comments into the file to hopefully help the novice java programmer out. Happy QR'ing!

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  • How do I prove or disprove "god" objects are wrong?

    - by honestduane
    Problem Summary: Long story short, I inherited a code base and an development team I am not allowed to replace and the use of God Objects is a big issue. Going forward, I want to have us re-factor things but I am getting push-back from the teams who want to do everything with God Objects "because its easier" and this means I would not be allowed to re-factor. I pushed back citing my years of dev experience, that I'm the new boss who was hired to know these things, etc, and so did the third party offshore companies account sales rep, and this is now at the executive level and my meeting is tomorrow and I want to go in with a lot of technical ammo to advocate best practices because I feel it will be cheaper in the long run (And I personally feel that is what the third party is worried about) for the company. My issue is from a technical level, I know its good long term but I'm having trouble with the ultra short term and 6 months term, and while its something I "know" I cant prove it with references and cited resources outside of one person (Robert C. Martin, aka Uncle Bob), as that is what I am being asked to do as I have been told having data from one person and only one person (Robert C Martin) is not good enough of an argument. Question: What are some resources I can cite directly (Title, year published, page number, quote) by well known experts in the field that explicitly say this use of "God" Objects/Classes/Systems is bad (or good, since we are looking for the most technically valid solution)? Research I have already done: I have a number of books here and I have searched their indexes for the use of the words "god object" and "god class". I found that oddly its almost never used and the copy of the GoF book I have for example, never uses it (At least according to the index in front of me) but I have found it in 2 books per the below, but I want more I can use. I checked the Wikipedia page for "God Object" and its currently a stub with little reference links so although I personally agree with that it says, It doesn't have much I can use in an environment where personal experience is not considered valid. The book cited is also considered too old to be valid by the people I am debating these technical points with as the argument they are making is that "it was once thought to be bad but nobody could prove it, and now modern software says "god" objects are good to use". I personally believe that this statement is incorrect, but I want to prove the truth, whatever it is. In Robert C Martin's "Agile Principles, Patterns, and Practices in C#" (ISBN: 0-13-185725-8, hardcover) where on page 266 it states "Everybody knows that god classes are a bad idea. We don't want to concentrate all the intelligence of a system into a single object or a single function. One of the goals of OOD is the partitioning and distribution of behavior into many classes and many function." -- And then goes on to say sometimes its better to use God Classes anyway sometimes (Citing micro-controllers as an example). In Robert C Martin's "Clean Code: A Handbook of Agile Software Craftsmanship" page 136 (And only this page) talks about the "God class" and calls it out as a prime example of a violation of the "classes should be small" rule he uses to promote the Single Responsibility Principle" starting on on page 138. The problem I have is all my references and citations come from the same person (Robert C. Martin), and am from the same single person/source. I am being told that because he is just one guy, my desire to not use "God Classes" is invalid and not accepted as a standard best practice in the software industry. Is this true? Am I doing things wrong from a technical perspective by trying to keep to the teaching of Uncle Bob? God Objects and Object Oriented Programming and Design: The more I think of this the more I think this is more something you learn when you study OOP and its never explicitly called out; Its implicit to good design is my thinking (Feel free to correct me, please, as I want to learn), The problem is I "know" this, but but not everybody does, so in this case its not considered a valid argument because I am effectively calling it out as universal truth when in fact most people are statistically ignorant of it since statistically most people are not programmers. Conclusion: I am at a loss on what to search for to get the best additional results to cite, since they are making a technical claim and I want to know the truth and be able to prove it with citations like a real engineer/scientist, even if I am biased against god objects due to my personal experience with code that used them. Any assistance or citations would be deeply appreciated.

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  • MCM Lab exam this week

    - by Rob Farley
    In two days I’ll’ve finished the MCM Lab exam, 88-971. If you do an internet search for 88-971, it’ll tell you the answer is –883. Obviously. It’ll also give you a link to the actual exam page, which is useful too, once you’ve finished being distracted by the calculator instead of going to the thing you’re actually looking for. (Do people actually search the internet for the results of mathematical questions? Really?) The list of Skills Measured for this exam is quite short, but can essentially be broken down into one word “Anything”. The Preparation Materials section is even better. Classroom Training – none available. Microsoft E-Learning – none available. Microsoft Press Books – none available. Practice Tests – none available. But there are links to Readiness Videos and a page which has no resources listed, but tells you a list of people who have already qualified. Three in Australia who have MCM SQL Server 2008 so far. The list doesn’t include some of the latest batch, such as Jason Strate or Tom LaRock. I’ve used SQL Server for almost 15 years. During that time I’ve been awarded SQL Server MVP seven times, but the MVP award doesn’t actually mean all that much when considering this particular certification. I know lots of MVPs who have tried this particular exam and failed – including Jason and Tom. Right now, I have no idea whether I’ll pass or not. People tell me I’ll pass no problem, but I honestly have no idea. There’s something about that “Anything” aspect that worries me. I keep looking at the list of things in the Readiness Videos, and think to myself “I’m comfortable with Resource Governor (or whatever) – that should be fine.” Except that then I feel like I maybe don’t know all the different things that can go wrong with Resource Governor (or whatever), and I wonder what kind of situations I’ll be faced with. And then I find myself looking through the stuff that’s explained in the videos, and wondering what kinds of things I should know that I don’t, and then I get amazingly bored and frustrated (after all, I tell people that these exams aren’t supposed to be studied for – you’ve been studying for the last 15 years, right?), and I figure “What’s the worst that can happen? A fail?” I’m told that the exam provides a list of scenarios (maybe 14 of them?) and you have 5.5 hours to complete them. When I say “complete”, I mean complete – you don’t get to leave them unfinished, that’ll get you ‘nil points’ for that scenario. Apparently no-one gets to complete all of them. Now, I’m a consultant. I get called on to fix the problems that people have on their SQL boxes. Sometimes this involves fixing corruption. Sometimes it’s figuring out some performance problem. Sometimes it’s as straight forward as getting past a full transaction log; sometimes it’s as tricky as recovering a database that has lost its metadata, without backups. Most situations aren’t a problem, but I also have the confidence of being able to do internet searches to verify my maths (in case I forget it’s –883). In the exam, I’ll have maybe twenty minutes per scenario (but if I need longer, I’ll have to take longer – no point in stopping half way if it takes more than twenty minutes, unless I don’t see an end coming up), so I’ll have time constraints too. And of course, I won’t have any of my usual tools. I can’t take scripts in, I can’t take staff members. Hopefully I can use the coffee machine that will be in the room. I figure it’s going to feel like one of those days when I’ve gone into a client site, and found that the problems are way worse than I expected, and that the site is down, with people standing over me needing me to get things right first time... ...so it should be fine, I’ve done that before. :) If I do fail, it won’t make me any less of a consultant. It won’t make me any less able to help all of my clients (including you if you get in touch – hehe), it’ll just mean that the particular problem might’ve taken me more than the twenty minutes that the exam gave me. @rob_farley PS: Apparently the done thing is to NOT advertise that you’re sitting the exam at a particular time, only that you’re expecting to take it at some point in the future. I think it’s akin to the idea of not telling people you’re pregnant for the first few months – it’s just in case the worst happens. Personally, I’m happy to tell you all that I’m going to take this exam the day after tomorrow (which is the 19th in the US, the 20th here). If I end up failing, you can all commiserate and tell me that I’m not actually as unqualified as I feel.

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  • Poor Customer Service Example

    - by MightyZot
    Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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  • Dealing with "I-am-cool-and-you-are-dumb" manager [closed]

    - by Software Guy
    I have been working with a software company for about 6 months now. I like the projects I work on there and I really like all the people there except for 1 guy. That guy is technically smart, and he is a co-founder of the company. He is an okay guy in person (the kind you wouldn't want to care about much) but things get tricky when he is your manager. In general I am all okay but there are times when I feel I am not being treated fairly: He doesn't give much thought to when he makes mistakes and when I do something similar, he is super critical. Recently he went as far as to say "I am not sure if I can trust you with this feature". The detais of this specific case are this: I was working on this feature, and I was already a couple of hours over my normal working hours, and then I decided to stop and continue tomorrow. We use git, and I like to commit changes locally and only push when I feel they are ready. This manager insists that I push all the changes to the central repo (in case my hard drive crashes). So I push the change, and the ticket is marked as "to be tested". Next day I come in, he sits next to me and starts complaining and says that I posted above. I really didn't know what to say, I tried to explain to him that the ticket is still being worked upon but he didn't seem to listen. He interrupts me in-between when I am coding, which I do not mind, but when I do that same, his face turns like this :| and reacts as if his work was super important and I am just wasting his time. He asks me to accumulate all questions, and then ask him altogether which is not always possible, as you need a clarification before you can continue on a feature implementation. And when I am coding, he talks on the phone with his customers next to me (when he can go to the meeting room with his laptop) and doesn't care. He made me switch to a whole new IDE (from Netbeans to a commercial IDE costing a lot of money) for a really tiny feature (which I later found out was in Netbeans as well!). I didn't make a big deal out of it as I am equally comfortable working with this new IDE, but I couldn't get the science behind his obsession. He said this feature makes sure that if any method is updated by a programmer, the IDE will turn the method name to red in places where it is used. I told him that I do not have a problem since I always search for method usage in the project and make sure its updated. IDEs even have refactoring features for exactly that, but... I recently implemented a feature for a project, and I was happy about it and considering him a senior, I asked him his comments about the implementation quality.. he thought long and hard, made a few funny faces, and when he couldn't find anything, he said "ummm, your program will crash if JS is disabled" - he was wrong, since I had made sure it would work fine with default values even if JS was disabled. I told him that and then he said "oh okay". BUT, the funny thing is, a few days back, he implemented something and I objected with "But that would not run if JS is disabled" and his response was "We don't have to care about people who disable JS" :-/ Once he asked me to investigate if there was a way to modify a CMS generated menu programmatically by extending the CMS, I did my research and told him that the only was is to inject a menu item using JavaScript / jQuery and his reaction was "ah that's ugly, and hacky, not acceptable" and two days later, I see that feature implemented in the same way as I had suggested. The point is, his reaction was not respectful at all, even if what I proposed was hacky, he should be respectful, that I know what's hacky and if I am suggesting something hacky, there must be a reason for it. There are plenty of other reasons / examples where I feel I am not being treated fairly. I want your advice as to what is it that I am doing wrong and how to deal with such a situation. The other guys in the team are actually very good people, and I do not want to leave the job either (although I could, if I want to). All I want is respect and equal treatment. I have thought about talking to this guy in a face to face meeting, but that worries me that his attitude might get worse and make things more difficult for me (since he doesn't seem to be the guy who thinks he can be wrong too). I am also considering talking to the other co-founder but I am not sure how he will take it (as both founders have been friends forever). Thanks for reading the long message, I really appreciate your help.

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