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  • It's The End of Work as We Know It, But I Feel Fine

    - by Naresh Persaud
    If you are attending Open World this year, don't miss Amit Jasuja's session on trends in Identity Management. This session will take place on Monday October 1st in Moscone West at 10:45. You can join the conversation on Twitter as Amit Jasuja discusses the trends that are shaping Identity Management as a market and how Oracle is responding to these secular trends. Use hashtag OracleIDM. In addition, here’s a list of the sessions in the  Identity Management  track. In Amit's session, he will discuss how the workplace is changing. The pace of technology is accelerating and work is no longer a place but rather an activity. We are behaving socially in our professional lives and our professional responsibilities are encroaching on our social lives.  The net result is that we will need to change the way we work and collaborate. Work is anytime and anywhere. This impacts the dynamics of teams and how they access information and applications. Our teams span multiple organizations and "the new work order" means enabling the interaction and securing the experience. It is the end of work as we know it both economically and technologically. Join Amit for this session and you will feel much better about the changing workplace. 

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  • links for 2010-05-11

    - by Bob Rhubart
    Fat Bloke: Oracle VM VirtualBox 3.1.8 released! "Supporting new platforms such as Ubuntu 10.04 (Lucid Lynx) and delivering a host of bugfixes, VirtualBox 3.1.8 is available now from the usual places, " says the Fat Bloke. (tags: oracle otn virtualization linux) Anthony Shorten: What is the Oracle Utilities Application Framework? "The Oracle Utilities Application Framework is a reusable, scalable and flexible java based framework which allows other products to be built, configured and implemented in a standard way," according to Anthony Shorten (tags: oracle otn framework java standards) Audio podcast: Oracle WebLogic Suite Virtualization Option (Application Grid) "Steve Harris, Senior Vice President of application server and Java Platform, Enterprise Edition development, talks about running Oracle WebLogic Server on Oracle JRockit Virtual Edition. Listen here to learn how you can run faster and more efficiently without a guest operating system on Oracle VM." (tags: oracle otn grid wweblogic podcast virtualization) MySQL Community Blog: MySQL track with free event at Kaleidoscope 2010 "The even greater news," writes Giuseppe Maxia, "is that, in addition to the general schedule, there are SUNDOWN SESSIONS!" (tags: java sun oracle mysql) @SOAtoday: Will Cloudsourcing Change the Face of Consulting? "Will we all be working remotely to deliver our client projects going forward? Maybe someday, but not anytime soon." -- Oracle ACE Director Jordan Braunstein (tags: oracle otn oracleace cloudcomputing entarch) @SOAtoday: Are we Paid to Say No? "Software architects take their governance initiatives seriously, and I can say with a high level of confidence that most of these denials are highly justified. But, have we architects lost our entrepreneurial spirit, with governance as our defense? Are we over-scrutinizing new ideas and slowing down pilots of innovation because they don’t align with our governance policies and enterprise frameworks?" -- Oracle ACE Director Jordan Braunstein (tags: architect entarch oracle otn soa)

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  • BASH function not escaping control characters

    - by ehime
    Hey guys I have a function that I'm using to find stuff, but unfortunately anytime I pass it a control character ($intVal or testing : etc) it chokes. I was wondering what the fix was? I can understand that using $ or % or : etc in grep without escaping causes this issue, but since I'm passing it in by reference I'm not sure how to escape it... Anyway, here's the code. function ffind() { if [ $1 ] ; then find -type f | grep -ir '$1' * | grep -v '.svn' else echo "'$1' is not a valid resource" fi } Example(s): $ ffind $intVal '' is not a valid resource $ ffind "testing :" bash: [: testing: unary operator expected 'testing :' is not a valid resource

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  • Fight for your rights as a video gamer.

    - by Chris Williams
    Soon, the U.S. Supreme Court may decide whether to hear a case that could have a lasting impact on computer and video games. The case before the Court involves a law passed by the state of California attempting to criminalize the sale of certain computer and video games. Two previous courts rejected the California law as unconstitutional, but soon the Supreme Court could have the final say. Whatever the Court's ruling, we must be prepared to continue defending our rights now and in the future. To do so, we need a large, powerful movement of gamers to speak with one voice and show that we won't sit back while lawmakers try to score political points by scapegoating video games and treating them differently than books, movies, and music. If the Court decides to hear the case, we're going to need thousands of activists like you who can help defend computer and video games by writing letters to editors, calling into talk radio stations, and educating Americans about our passion for and appreciation of computer and video games. You can help build this movement right now by inviting all your friends and fellow gamers to join the Video Game Voters Network. Use our simple tool to send an email to everyone you know asking them to stand up for gaming rights: http://videogamevoters.org/movement You can also help spread the word through Facebook and Twitter, or you can simply forward this email to everyone you know and ask them to sign up at videogamevoters.org. Time after time, courts continue to reject politicians' efforts to restrict the sale of computer and video games. But that doesn't mean the politicians will stop trying anytime soon -- in fact, it means they're likely to ramp up their efforts even more. To stop them, we must make it clear that gamers will continue to stand up for free speech -- and that the numbers are on our side. Help make sure we're ready and able to keep fighting for our gaming rights. Spread the word about the Video Game Voters Network right now: http://videogamevoters.org/movement Thank you. -- Video Game Voters Network

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  • MAAS/JuJu Clarifications

    - by ectoskeleton
    I really love the concept of MAAS underlying an OpenStack implementation, but there are a few questions about MAAS that I am not entirely clear on. Should all hosts be set to network boot at all times or after they have been registered and allocated as a service, should they boot to disk? After juju bootstrap is executed, I turn on the machine that has been allocated (note WoL isn't working, I suspect it's being blocked on the network), the machine boot's up and then juju status executes correct, agent running and all that good stuff. If I 'reboot' the machine (testing power failure/problem whatever), juju status comes back but the agent-state is no longer in running state, and so far I have to destroy the environment and restart. In all cases I have never been able to deploy any services to any of the other nodes. I deploy the service with juju, note which node it was assigned, and then start the system. The system just boots up into a basic node. If I SSH to it I have to enter password, so it's not setting up the ssh key or anything. This is on Ubuntu 12.04.1 LTS systems and HP GL360G7 hosts. The MAAS management server is running as a VM but all on the same network. At this point I am not sure if I am doing something wrong or if there is a problem somewhere else. Is the idea that anytime a host is rebooted it should be rebuilt from the ground up, or is something else going on behind the scene to tell it to boot the local image. If the latter, why doesn't the agent start on a system that has been successfully setup before (juju bootstrapped system)?

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  • Gemalto Mobile Payment Platform on Oracle T4

    - by user938730
    Gemalto is the world leader in digital security, at the heart of our rapidly evolving digital society. Billions of people worldwide increasingly want the freedom to communicate, travel, shop, bank, entertain and work – anytime, everywhere – in ways that are convenient, enjoyable and secure. Gemalto delivers on their expanding needs for personal mobile services, payment security, identity protection, authenticated online services, cloud computing access, eHealthcare and eGovernment services, modern transportation solutions, and M2M communication. Gemalto’s solutions for Mobile Financial Services are deployed at over 70 customers worldwide, transforming the way people shop, pay and manage personal finance. In developing markets, Gemalto Mobile Money solutions are helping to remove the barriers to financial access for the unbanked and under-served, by turning any mobile device into a payment and banking instrument. In recent benchmarks by our Oracle ISVe Labs, the Gemalto Mobile Payment Platform demonstrated outstanding performance and scalability using the new T4-based Oracle Sun machines running Solaris 11. Using a clustered environment on a mid-range 2x2.85GHz T4-2 Server (16 cores total, 128GB memory) for the application tier, and an additional dedicated Intel-based (2x3.2GHz Intel-Xeon X4200) Oracle database server, the platform processed more than 1,000 transactions per second, limited only by database capacity --higher performance was easily achievable with a stronger database server. Near linear scalability was observed by increasing the number of application software components in the cluster. These results show an increase of nearly 300% in processing power and capacity on the new T4-based servers relative to the previous generation of Oracle Sun CMT servers, and for a comparable price. In the fast-evolving Mobile Payment market, it is crucial that the underlying technology seamlessly supports Service Providers as the customer-base ramps up, use cases evolve and new services are launched. These benchmark results demonstrate that the Gemalto Mobile Payment Platform is designed to meet the needs of any deployment scale, whether targeting 5 or 100 million subscribers. Oracle Solaris 11 DTrace technology helped to pinpoint performance issues and tune the system accordingly to achieve optimal computation resources utilization.

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  • How can I use my laptop's monitor as my PC's ONLY monitor? [closed]

    - by Randell
    Possible Duplicate: Can I use my laptop as a second monitor for my desk computer? My PC's monitor just died and I'm not looking at buying a new monitor anytime soon. So I'm thinking of using my laptop's monitor for it. Both machines are running on Fedora linux. Edit: Both machines are connected to the same wireless network. PC needs to log in before it can connect to the network if I'm not mistaken. Update: This is different from Can I use my laptop as a second monitor for my desk computer? , because that question is asking how to use the laptop screen as the secondary display, not as the only display.

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  • Internal Website links only working for some users

    - by Ryan
    We are having a very hard time trying to figure out this problem or the root cause. Our website www. countrymusicislove .com is only correctly displaying the homepage for some users. Anytime they click on a post, about me, etc, a 404 error page is displayed. Everything worked fine before we moved over to a new hosting company 2 weeks ago. I am looking for any ideas and even willing to pay someone to troubleshoot and fix this issue as no one seems to have an answer. The entire website is done in the latest version of wordpress. The old website address for the website is http://siteground243.com/~countr10/ And the domain name was registered through google for enom.com Everything is now going through Arvixe.com On my work computer, I am able to get the 404 error to appear on other pages by turning on friendly error messages. When I turn off friendly error messages, everything seems to work. I have tried this several times and it doesn't seem like a coincidence.

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  • Where do I start in regards to making a Gnome/Unity Form Application

    - by JMK
    Ok so I am familiar with developing Form and Console applications on Windows using Visual Studio .Net with C#, but where do I start when it comes to Linux distro's like Ubuntu, is there an equivalent? How would one go about matching what they can do in a Windows environment with .Net and C# in a Linux environment without .Net coding in something like Java or C/C++? I am aware of Eclipse, does eclipse have a form designer or do you have to code the design of any Gnome/Unity forms manually? Can I use eclipse to write the Linux equivalent of a console application, that you just double click on to run? I also know about Mono, but the idea is that I want to learn how to develop software without using anything in the Microsoft stack and am not sure where to start. What is the standard language/framework used to develop these types of applications on Linux? As I become more proficient with Visual Studio, C# and .Net, it has struck me that without these Microsoft tools, I am nothing. I am only capable of developing for the Microsoft OS and this scares me. This isn't some anti Microsoft thing, Microsoft makes some incredible Software/Hardware/Operating Systems/IDE's, but it is generally a bad idea to put all of your eggs in one basket so if I want to learn how to develop Terminal and Gnome/Unity form applications where in the world do I start? I have used Linux on and off for years, but Windows has been my primary OS. However I have watched Linux get better and better and as much as I love Windows 7, I am dubious about Windows 8 (I for one will sorely miss my start menu)! Obviously MS aren't going anywhere anytime soon and I could spend the the next couple of decades developing for .Net without any issues but just because you can get away with something doesn't always mean it's a good idea. Thanks

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  • freeradius maximum session time problem

    - by haw3d
    hello I'm using openvpn and free-radius for control user accounts. for maximum session time for an user, free-radius has sqlcounter.conf that control that, but after a connection has disconnected that is useful and cannot destroy a connection. for control account time dynamically i need another script that do that. but should anytime that a connection has established a trigger run. is anyway to fire a custom trigger or script when a connection has established? or any way to control session time dynamically?

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  • I used a 301 Permanent Redirect to a 3rd party site by mistake! Can I stop the redirection?

    - by Dees
    Oh Noes! I've been parking a domain name for a friend/client of mine on my hosting provider (Dreamhost, FWIW) for a while, and they eventually asked me to redirect their domain to a 3rd party website which is currently featuring some relevant promotional content. Once this period ends, we will probably go ahead and set up a proper website for the domain on my hosting account. I used Dreamhost's "redirect" hosting option in their domain configuration panel, not realizing that it would implement a 301 Permanent redirect, or what the implications were. Now it seems that for any client that has visited the site anytime recently, the 301 redirect is still cached/in effect, although I have changed the domain settings back to regular Dreamhost full site hosting. It seems that the only thing that can be done is to wait out the TTL/cache expiration for the redirect. I have no idea how long that might be, so I'm wondering if there is any good way to cache-bust the redirect or otherwise undo its long-term effects. I put a simple html meta refresh in the domain folder to replace the 301 to keep the intended functionality in place, but I'm still not able to access the domain's other content normally, even via FTP, etc. Isn't there anything I can do? Otherwise, how long does it take for a cached redirect to expire? It's gonna be a bummer if it's really permanent.

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  • Oracle at Information Security and Risk Management Conference (ISACA Conferences)

    - by Tanu Sood
    The North America Information Security and Risk Management (ISRM) Conference hosted by ISACA will be held this year from November 14 - 16 in Las Vegas, Nevada and Oracle is a platinum sponsor. The ISRM / IT GRC event is not only designed to meet the exact needs of information security, governance, compliance and risk management professionals like you, but also gives you the tools you need to solve the issues you currently face. The event builds on and includes the key elements of information security, governance, compliance and risk management practices, and offers a fresh perspective on current and future trends. As a Platinum Sponsor Oracle will not only have an opportunity to demonstrate but talk through our strategic roadmap and support to ensure all organizations understand our key role within the industry to ensure corporate data and information remains safe. Join us at the Lunch and Learn to learn more about the latest advances in Oracle Identity Management. Lunch and Learn Session: Trends in Identity Management Speaker: Mike Neuenschwander, Senior Product Development Director, Oracle Identity Management As enterprises embrace mobile and social applications, security and audit have moved into the foreground. The way we work and connect with our customers is changing dramatically and this means, re-thinking how we secure the interaction and enable the experience. Work is an activity not a place - mobile access enables employees to work from any device anywhere and anytime. Organizations are utilizing "flash teams" - instead of a dedicated group to solve problems, organizations utilize more cross-functional teams. Work is now social - email collaboration will be replaced by dynamic social media style interaction. In this session, we will examine these three secular trends and discuss how organizations can secure the work experience and adapt audit controls to address the "new work order". We also recommend you bookmark the following session: T1 Session 301: Gone in 60 Seconds: Mitigating Database Security Risk Friday, November 16, 8:30 am – 9:30 am And, do be sure to stop by our booth, # 100 & #102, to not only network with our Product Development Team, but also get an onsite demonstration of Oracle Security Solutions. See you there? ISRM /  IT GRC November 14 – 16, 2012 Mirage Casino-Hotel 3400 Las Vegas Boulevard South Las Vegas, NV, 89109

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  • Why doesn't my IDE do background compiling/building?

    - by MKO
    Today I develop on a fairly complex computer, it has multiple cores, SSD drives and what not. Still, most of the time I'm programming the computer is leasurely doing nothing. When I need to compile and run/deploy a somewhat complex project at best it still takes a couple of seconds. Why? Now that we're living more and more in the "age of instant" why can't I press F5 in Visual studio and launch/deploy my application instantly? A couple of seconds might not sound so bad but it's still cognitive friction and time that adds up, and frankly it makes programming less fun. So how could compilation be instant? Well, People tend to edit files in different assemblies, what if Visual Studio/The IDE constantly did compilation/and building of everything that I modified anytime that it might be appropriate. Heck if they wanted to go really advanced they could do per-class compilation. The compilation might not work but then it could just silently do nothing (except adding error messages to the error window). Surely todays computer could dedicate a core or two to this task, and if someone found it annoying it could be disabled by option. I know there's probably a thousand technical issues and some fancy shadow copying that would need to be resolved for this to be seamless and practical but it sure would make programming more seamless. Is there any practical reason why this scenario isn't possible? Would the wear and tear of continually writing binaries be too much? Couldn't assemblies be held in memory until deployed/run?

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  • Download Google+ Android App

    - by Gopinath
    You can access Google’s new social networking service,Google+, on your Android mobile phones using a native application. Google+ for mobile makes sharing the right things with the right people a lot simpler. Huddle lets you send super-fast messages to the people you care about most. With your permission, Instant Upload automatically puts the photos and videos you take into a private album in the cloud, so you can share them anytime, from anywhere. And no matter where you are, the stream lets you stay in the loop about what your friends are sharing and where they’re checking in. Here is a demonstration video of Google+ for Android. Google will release a native app for iPhone soon and there is no word on when they are going to release Google+ for other mobiles like Windows Phone 7, BlackBerry and Nokia. By the way you need invitation to access Google+ and you can request for one over here (more information on how to get Google+ Invite) Download Google+ for Android from Market Place This article titled,Download Google+ Android App, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Run a local command after closing an SSH connection?

    - by James B
    I've set up my zsh to update the XTerm title whenever I change directories. It's neat! Unfortunately I have one common problem, which is this: % cd foo; # title changes to "host1:~/foo" % ssh host2; # title changes to "host2:~" % pwd /home/user/foo # title is still "host2:~" I need to run some command anytime an ssh connection terminates, either chpwd, or cd ., or something similar. I don't think I can use an alias, because I'd need something like alias ssh=ssh $*; cd . but AFAICT you can't pick where the arguments go in an alias.

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  • Reinventing the Wheel, why should I?

    - by Mercfh
    So I have this problem, it may be my OCD (i have OCD it's not severe.....but It makes me very..lets say specific about certain things, programming being one of them) or it may be the fact that I graduated college and still feel "meh" at programming. Reading This made me think "OH thats me!" but thats not really my main problem. My big problem is....anytime im using a high level language/API/etc. I always think to myself that im not really "programming". I know I know...it sounds stupid. But Like I feel like....if i can't figure out how to do it at the lowest level then Im not really "understanding" it. I do this for just about every new technology I learn. I look at the lowest level and try to understand it. Sometimes I do.....most of the time I don't, I mean i've only really been programming for 4 years (at college, if you even call it programming.....our university's program was "meh"). For instance I do a little bit of embedded programming (with the Atmel AVR 8bits/Arduino stuff). And I can't bring myself to use the C compiler, even though it's 8 million times easier than using assembly......it's stupid I know... Anyone else feel like this, I think it's just my OCD that makes me feel this way....but has anyone else ever felt like they need to go down to the lowest level of the language to even be satisfied with using it? I apologize for the very very odd question, but I think it really hinders me in getting deep seeded into a programming language and making a real application of my own. (it's silly I know)

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  • How can I setup a group writeable directory?

    - by meder
    $ whoami meder $ cd /var/www $ sudo mkdir html $ sudo groupadd web $ sudo usermod -a -G web meder $ sudo usermod -a -G web medertest $ sudo chown meder:web html $ sudo chmod -R g+rwx html The problem is, anytime I create a new file in /var/www/html even though the group is set to web, it is only writeable by the original user. I was given the advice of setting the umask to be 002 because the default is what causes the problems. But I would have to do this for all users in that group, and as far as I know it would be tedious having all of them modify ~/.bashrc to have umask 002. Even if I can do it myself with a shell command for all of those users, it still seems too tedious. Can anyone offer any advice on having a group writeable directory?

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  • Acrobat 8 on Windows 7 64-bit

    - by user66822
    Here's the situation I'm in. I have Acrobat 8 on Wows 7 (64-bit) and anytime I create PDFs any numbers on the page I'm PDFing come through as garbage. Everything else on the page comes out fine, just the numbers are messed up. They appear as random symbols. I've uninstalled, reinstalled. Applied all updates, not applied updates, nothing seems to help. Mayube I'm a bad searcher, can't put in the right search terms, but I can't find anything that seems to point me in a direction on this. ANy ideas?

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  • Should I use mod_wsgi embedded mode if I have full control of Apache?

    - by mgibsonbr
    I'm managing a bunch of sites and applications in a shared hosting, using Django via mod_wsgi. I had planned to use daemon mode from the beginning (to avoid restart problems), but ended up purchasing a plan that allows me to run a dedicated Apache instance. I kept using daemon mode for convenience, but I'm afraid it's consuming more server resources than it should (I have different projects for each site, each with its own process and process group), so I'm considering switching to embedded mode. Would that be a sensible thing to do? I'd still be able to restart Apache anytime I need to, and I wouldn't need so many child processes and sockets (so I hope the resource usage would decrease). But I'm unsure whether or not doing so would make it more difficult to manage those sites (if I need to update one, I have to restart all) or maybe the applications won't be properly isolated from one another. Are these problems really significant (or only a minor nuisance), are there other drawbacks I coudn't foresee? I'm looking for advice in any aspect of this setup - mainainability, performance, security etc. Tips for improving the current setup are also welcome (I know how to correctly configure a basic mod_wsgi setup, but I'm clueless about sensible values for threads, processes etc).

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  • Is it better to specialize in a single field I like, or expand into other fields to broaden my horizons?

    - by Oak
    This is a dilemma about which I have been thinking for quite a while. I'm a graduate student and my topics of interest are programming language design, code analysis, compilation, etc. So far, this field has been very interesting and rewarding for me, so I was thinking about finding a job in that field and continuing to specialize in it. I feel like it's a relatively solid field which won't "get out of style" anytime soon. I've always thought that in such complex fields it's better to be a real expert than just another guy who superficially understand what the experts are talking about. On the other hand, I feel that by specializing this way I really limit my future option. I have always been a strong believer in multidisciplinary approaches to problems. Maybe I should go search for a general programming job in which I could gain experience in other fields, as well as occasionally apply my favorite field for solving problems. Specializing in only one or two fields can prevent me from thinking outside the box and cause stagnation. I would really like to hear more opinions about this choice. The truth is I'm already leaning towards one of the choices, so basic psychology says nothing will change my mind, but I would still love to hear some feedback.

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  • How can I use my laptop's monitor as my PC's ONLY monitor? (please vote to reopen) [closed]

    - by Randell
    Please vote to reopen. This is different from Can I use my laptop as a second monitor for my desk computer?, because that question is asking how to use the laptop screen as the secondary display, not as the only display. My PC's monitor just died and I'm not looking at buying a new monitor anytime soon. So I'm thinking of using my laptop's monitor for it. Both machines are running on Fedora linux. Edit: Both machines are connected to the same wireless network. PC needs to log in before it can connect to the network if I'm not mistaken.

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  • Is Rsync like subversion, but for a server?

    - by johnlai2004
    I'm trying to learn how to use rsync. I want to create daily backs up of my production server. Right now I run the command rsync -azr /var/www/* [email protected]:/var/www Now let's say one day, I want to roll back the /var/www/ directory on my production server to last month's version. How do I tell rsync to retrieve version N? On reading that rsync only copies differences between src and dest, I assumed rsync works like subversion where you commit changes to a destination, and keep track of every version, and with the option to checkout any version at anytime. Is that the way rsync works? It's like subversion but for an entire server? That would be great because then it means I don't have to do full ssh copies for my nightly backups.

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  • WebCenter at Oracle Day Toronto

    - by Lance Shaw
    The Oracle Day event took place in Toronto yesterday at the Hyatt Regency Hotel downtown.  Attendance was excellent and it was standing room only at the keynote sessions.   Anytime the venue has to bring in chairs to handle the overflow crowd, you know there is a lot of interest! This year, WebCenter was featured prominently as part of the Fusion Middleware session track.  What was interesting to see was just how many customers are interested in consolidating and simplifying their existing infrastructure.  So many companies are still struggling with information silos such as file shares, SharePoint Sites and a myriad of departmental or process-centric repositories.  Naturally, these get more and more expensive to manage over time so there is a high level of interest in reducing the size, scope and cost of this infrastructure.  When companies see how they can use Fusion Middleware and related technologies to integrate with WebCenter Content, Imaging and other solutions to centralize content delivery across business applications, they quickly realize that there are significant cost savings to be had. Oracle Day Events are happening all over the world and there is likely going to be one near you.  To check out the full list and to register, visit the Event page here.  It is a great way to not only hear about WebCenter and how it can be used to your advantage, but also a great way to learn about the broader set of related products in the Fusion Middleware portfolio that are available to extend and enhance the power of your particular business solutions. If you cannot make it, or missed the event in your area, be sure to visit our new WebCenter Content page with a variety of informative assets all in one simple location.  It's a new page designed to provide you with easy access to customer stories, videos, whitepapers, webcasts and more.  We hope you find it valuable!

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  • Oracle Customer Experience (CX) Solutions Make Retailers Merry

    - by Tuula Fai
    Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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  • How To Export/Import a Website in IIS 7.x

    - by Tray Harrison
    IIS 6 had a great feature called ‘Save Configuration to a File’ which would allow you to easily export a website’s configuration, to be later used to import either on the same server or another box.  This came in handy anytime you wanted to duplicate a site in order to do some testing without impacting the existing application.  So naturally, Microsoft decided to do away with this feature in IIS 7. The process to export/import a site is still fairly simple, though not as obvious as it was in previous versions.  Here are the steps: 1. Open a command prompt and navigate to C:\Windows\System32\inetsrv and run the following command: appcmd list site /name:<sitename> /config /xml > C:\output.xml So if you were wanting to export a website named EAC, you would run the following: If you’ll be setting up another copy of the site on the same server, you’ll now need to edit the output.xml file before importing it.  This is necessary in order to avoid conflicts such as bindings, Site ID, etc.  To do this, edit the XML and change the values.  Go ahead and make a copy of the home directory, and rename it to whatever folder name you specified in the output – /EAC2 in this example.  If you decide to change the app pool, make sure you go ahead and create the new app pool as well. Once these edits have been made, we are now ready to import the site.  To do that run: appcmd add sites /in < c:\output.xml So for our example it would look like this: That’s it.  You should now see your site listed when opening up Inet Manager.  If for some reason the site fails to start, that’s probably because you forgot to create the new app pool or there is a problem with one of the other parameters you changed.  Look at the System log to identify any issues like this.

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