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  • Why It Is So Important to Know Your Customer

    - by Christie Flanagan
    Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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  • CodePlex Daily Summary for Sunday, June 06, 2010

    CodePlex Daily Summary for Sunday, June 06, 2010New ProjectsActive Worlds Dot Net Wrapper (Based on AwSdk): Active Worlds Dot Net Wrapper (Based on AwSdk)Combina: Smart calculator for large combinatorial calculations.Concurrent Cache: ConcurrentCache is a smart output cache library extending OutputCacheProvider. It consists of in memory, cache files and compressed files modes and...Decay: Personal use. For learningFazTalk: FazTalk is a suite of tools and products that are designed to improve collaboration and workflow interactions. FazTalk takes an innovative approach...grouped: A peer to peer text editor, written in C# [update] I wrote this little thing a while back and even forgot about it, I stopped coding for more tha...HitchARide MVC 2 Sample: An MVC 2 sample written as part of the Microsoft 2010 London Web Camp based on the wireframes at http://schematics.earthware.co.uk/hitcharide. Not...Inspiration.Web: Description: A simple (but entertaining) ASP.NET MVC (C#) project to suggest random code names for projects. Intended audience: People who ne...NetFileBrowser - TinyMCE: tinyMCE file plugin with asp.netOil Slick Live Feeds: All live feeds from BP's Remotely Operated VehiclesParticle Lexer: Parser and Tokenizer libraryPdf Form Tool: Pdf Form Tool demonstrates how the iTextSharp library could be used to fill PDF forms. The input data is provided as a csv file. The application ...Planning Poker Windows Mobile 7: This project is a Planning Poker application for Windows Mobile 7 (and later?). RandomRat: RandomRat is a program for generating random sets that meet specific criteriaScience.NET: A scientific library written in managed code. It supports advanced mathematics (algebra system, sequences, statistics, combinatorics...), data stru...Spider Compiler: Spider Compiler parses the input of a spider programming source file and compiles it (with help of csc.exe; the C#-Compiler) to an exe-file. This p...Sununpro: sunun's project for study by team foundation server.TFS Buddy: An application that manipulates your I-Buddy whenever something happens in your Team Foundation ServerValveSoft: ValveSysWiiMote Physics: WiiMote Physics is an application that allows you to retrieve data from your WiiMote or Balance Board and display it in real-time. It has a number...WinGet: WinGet is a download manager for Windows. You can drag links onto the WinGet Widget and it will download a file on the selected folder. It is dev...XProject.NET: A project management and team collaboration platformNew Releases.NET DiscUtils: Version 0.9 Preview: This release is still under development. New features available in this release: Support for accessing short file names stored in WIM files Incr...Active Worlds Dot Net Wrapper (Based on AwSdk): Active World Dot Net Wrapper (0.0.1.85): Based on AwSdk 85AwSdk UnOfficial Wrapper Howto Use: C# using AwWrapper; VB.Net Import AwWrapperAjaxControlToolkit additional extenders: ZhecheAjaxControls for .NET3.5: Used AJAX Control Toolkit Release Notes - April 12th 2010 Release Version 40412. Fixed deadlock in long operation canceling Some other fixesAnyCAD: AnyCAD.v1.2.ENU.Install: http://www.anycad.net Parametric Modeling *3D: Sphere, Box, Cylinder, Cone •2D: Line, Rectangle, Arc, Arch, Circle, Spline, Polygon •Feature: Extr...Community Forums NNTP bridge: Community Forums NNTP Bridge V29: Release of the Community Forums NNTP Bridge to access the social and anwsers MS forums with a single, open source NNTP bridge. This release has ad...Concurrent Cache: 1.0: This is the first release for the ConcurrentCache library.Configuration Section Designer: 2.0.0: This is the first Beta Release for VS 2010 supportDoxygen Browser Addin for VS: Doxygen Browser Addin - v0.1.4 Beta: Support for Visual Studio 2010 improved the logging of errors (Event Logs) Fixed some issues/bugs Hot key for navigation "Control + F1, Contr...Folder Bookmarks: Folder Bookmarks 1.6.2: The latest version of Folder Bookmarks (1.6.2), with new UI changes. Once you have extracted the file, do not delete any files/folders. They are n...HERB.IQ: Beta 0.1 Source code release 5: Beta 0.1 Source code release 5Inspiration.Web: Initial release (deployment package): Initial release (deployment package)NetFileBrowser - TinyMCE: Demo Project: Demo ProjectNetFileBrowser - TinyMCE: NetFileBrowser: NetImageBrowserNLog - Advanced .NET Logging: Nightly Build 2010.06.05.001: Changes since the last build:2010-06-04 23:29:42 Jarek Kowalski Massive update to documentation generator. 2010-05-28 15:41:42 Jarek Kowalski upda...Oil Slick Live Feeds: Oil Slick Live Feeds 0.1: A the first release, with feeds from the MS Skandi, Boa Deep C, Enterprise and Q4000. They are live streams from the ROV's monitoring the damaged...Pcap.Net: Pcap.Net 0.7.0 (46671): Pcap.Net - June 2010 Release Pcap.Net is a .NET wrapper for WinPcap written in C++/CLI and C#. It Features almost all WinPcap features and includes...sqwarea: Sqwarea 0.0.289.0 (alpha): API supportTFS Buddy: TFS Buddy First release (Beta 1): This is the first release of the TFS Buddy.Visual Studio DSite: Looping Animation (Visual C++ 2008): A solider firing a bullet that loops and displays an explosion everytime it hits the edge of the form.WiiMote Physics: WiiMote Physics v4.0: v4.0.0.1 Recovered from existing compiled assembly after hard drive failure Now requires .NET 4.0 (it seems to make it run faster) Added new c...WinGet: Alpha 1: First Alpha of WinGet. It includes all the planned features but it contains many bugs. Packaged using 7-Zip and ClickOnce.Most Popular ProjectsWBFS ManagerRawrAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)PHPExcelpatterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesASP.NETMost Active ProjectsCommunity Forums NNTP bridgeRawrpatterns & practices – Enterprise LibraryGMap.NET - Great Maps for Windows Forms & PresentationN2 CMSIonics Isapi Rewrite FilterStyleCopsmark C# LibraryFarseer Physics Enginepatterns & practices: Composite WPF and Silverlight

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  • LibPCL issues on Ubuntu 13.10

    - by user254885
    i wanted to install the Point Cloud Library but it does not work i use an ODROID board(ARM processor) Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: libpcl-all : Depends: libpcl-1.7-all but it is not going to be installed E: Unable to correct problems, you have held broken packages. by compiling v1.7 , i get these errors : /usr/lib/gcc/arm-linux-gnueabihf/4.8/../../../arm-linux-gnueabihf/libpthread.a(ptw-fcntl.o): In function `__fcntl_nocancel': /build/buildd/eglibc-2.17/nptl/../sysdeps/unix/sysv/linux/i386/fcntl.c:37: undefined reference to `__libc_do_syscall' /usr/lib/gcc/arm-linux-gnueabihf/4.8/../../../arm-linux-gnueabihf/libpthread.a(ptw-fcntl.o): In function `__libc_fcntl': /build/buildd/eglibc-2.17/nptl/../sysdeps/unix/sysv/linux/i386/fcntl.c:53: undefined reference to `__libc_do_syscall' /build/buildd/eglibc-2.17/nptl/../sysdeps/unix/sysv/linux/i386/fcntl.c:57: undefined reference to `__libc_do_syscall' /usr/lib/gcc/arm-linux-gnueabihf/4.8/../../../arm-linux-gnueabihf/libpthread.a(ptw-open64.o): In function `__libc_open64': /build/buildd/eglibc-2.17/nptl/../sysdeps/unix/sysv/linux/open64.c:41: undefined reference to `__libc_do_syscall' /build/buildd/eglibc-2.17/nptl/../sysdeps/unix/sysv/linux/open64.c:45: undefined reference to `__libc_do_syscall' /usr/lib/gcc/arm-linux-gnueabihf/4.8/../../../arm-linux-gnueabihf/libpthread.a(cancellation.o):/build/buildd/eglibc-2.17/nptl/cancellation.c:96: more undefined references to `__libc_do_syscall' follow collect2: error: ld returned 1 exit status make[2]: *** [bin/pcl_convert_pcd_ascii_binary] Error 1 make[1]: *** [io/tools/CMakeFiles/pcl_convert_pcd_ascii_binary.dir/all] Error 2 make: *** [all] Error 2 i could not find anything in google to solve these errors i believe some packages were not ported for ARM processors any help would be appreciated $ dpkg --list | grep headers ii linux-headers-3.0.63-odroidx2 20130215 ii linux-headers-3.0.71-odroidx2 20130415 ii linux-headers-3.0.74-odroidx2 20130417 ii linux-headers-3.0.75-odroidx2 20130426 ii linux-headers-3.1.10-6 3.1.10-6.10 ii linux-headers-3.1.10-6-ac100 3.1.10-6.10 ii linux-headers-ac100 3.1.10.6.2 installing packages did'nt do well sudo apt-get install linux-generic [sudo] password for odroid: Reading package lists... Done Building dependency tree Reading state information... Done The following packages were automatically installed and are no longer required: debugedit libasound2-dev libestools2.1-dev librpmbuild3 librpmsign1 thunderbird-locale-en thunderbird-locale-en-gb thunderbird-locale-en-us thunderbird-locale-ko Use 'apt-get autoremove' to remove them. The following extra packages will be installed: linux-headers-3.11.0-17 linux-headers-3.11.0-17-generic linux-headers-generic linux-image-3.11.0-17-generic linux-image-generic Suggested packages: fdutils linux-doc-3.11.0 linux-source-3.11.0 linux-tools The following NEW packages will be installed: linux-generic linux-headers-3.11.0-17 linux-headers-3.11.0-17-generic linux-headers-generic linux-image-3.11.0-17-generic linux-image-generic 0 upgraded, 6 newly installed, 0 to remove and 0 not upgraded. Need to get 58.2 MB of archives. After this operation, 203 MB of additional disk space will be used. Do you want to continue [Y/n]? y Get:1 http://ports.ubuntu.com/ubuntu-ports/ saucy-updates/main linux-image-3.11.0-17-generic armhf 3.11.0-17.31 [44.5 MB] Get:2 http://ports.ubuntu.com/ubuntu-ports/ saucy-updates/main linux-image-generic armhf 3.11.0.17.18 [2,356 B] Get:3 http://ports.ubuntu.com/ubuntu-ports/ saucy-updates/main linux-headers-3.11.0-17 all 3.11.0-17.31 [12.6 MB] Get:4 http://ports.ubuntu.com/ubuntu-ports/ saucy-updates/main linux-headers-3.11.0-17-generic armhf 3.11.0-17.31 [1,128 kB] Get:5 http://ports.ubuntu.com/ubuntu-ports/ saucy-updates/main linux-headers-generic armhf 3.11.0.17.18 [2,350 B] Get:6 http://ports.ubuntu.com/ubuntu-ports/ saucy-updates/main linux-generic armhf 3.11.0.17.18 [1,726 B] Fetched 58.2 MB in 13s (4,379 kB/s) Selecting previously unselected package linux-image-3.11.0-17-generic. (Reading database ... 258618 files and directories currently installed.) Unpacking linux-image-3.11.0-17-generic (from .../linux-image-3.11.0-17-generic_3.11.0-17.31_armhf.deb) ... Examining /etc/kernel/preinst.d/ Done. Selecting previously unselected package linux-image-generic. Unpacking linux-image-generic (from .../linux-image-generic_3.11.0.17.18_armhf.deb) ... Selecting previously unselected package linux-headers-3.11.0-17. Unpacking linux-headers-3.11.0-17 (from .../linux-headers-3.11.0-17_3.11.0-17.31_all.deb) ... Selecting previously unselected package linux-headers-3.11.0-17-generic. Unpacking linux-headers-3.11.0-17-generic (from .../linux-headers-3.11.0-17-generic_3.11.0-17.31_armhf.deb) ... Selecting previously unselected package linux-headers-generic. Unpacking linux-headers-generic (from .../linux-headers-generic_3.11.0.17.18_armhf.deb) ... Selecting previously unselected package linux-generic. Unpacking linux-generic (from .../linux-generic_3.11.0.17.18_armhf.deb) ... Setting up linux-image-3.11.0-17-generic (3.11.0-17.31) ... Running depmod. update-initramfs: deferring update (hook will be called later) cp: cannot stat ‘/boot/initrd.img-3.11.0-17-generic’: No such file or directory Failed to copy /boot/initrd.img-3.11.0-17-generic to /boot/initrd.img at /var/lib/dpkg/info/linux-image-3.11.0-17-generic.postinst line 730. dpkg: error processing linux-image-3.11.0-17-generic (--configure): subprocess installed post-installation script returned error exit status 2 dpkg: dependency problems prevent configuration of linux-image-generic: linux-image-generic depends on linux-image-3.11.0-17-generic; however: Package linux-image-3.11.0-17-generic is not configured yet. dpkg: error processing linux-image-generic (--configure): dependency problems - leaving unconfigured Setting up linux-headers-3.11.0-17 (3.11.0-17.31) ... No apport report written because MaxReports is reached already No apport report written because MaxReports is reached already Setting up linux-headers-3.11.0-17-generic (3.11.0-17.31) ... Examining /etc/kernel/header_postinst.d. Setting up linux-headers-generic (3.11.0.17.18) ... dpkg: dependency problems prevent configuration of linux-generic: linux-generic depends on linux-image-generic (= 3.11.0.17.18); however: Package linux-image-generic is not configured yet. dpkg: error processing linux-generic (--configure): dependency problems - leaving unconfigured No apport report written because MaxReports is reached already Errors were encountered while processing: linux-image-3.11.0-17-generic linux-image-generic linux-generic E: Sub-process /usr/bin/dpkg returned an error code (1) i had to uninstall these cos they were messing up other packages installation(buildessentials were already installed)

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  • Feedback Filtration&ndash;Processing Negative Comments for Positive Gains

    - by D'Arcy Lussier
    After doing 7 conferences, 5 code camps, and countless user group events, I feel that this is a post I need to write. I actually toyed with other names for this post, however those names would just lend itself to the type of behaviour I want people to avoid – the reactionary, emotional response that speaks to some deeper issue beyond immediate facts and context. Humans are incredibly complex creatures. We’re also emotional, which serves us well in certain situations but can hinder us in others. Those of us in leadership build up a thick skin because we tend to encounter those reactionary, emotional responses more often, and we’re held to a higher standard because of our positions. While we could react with emotion ourselves, as the saying goes – fighting fire with fire just makes a bigger fire. So in this post I’ll share my thought process for dealing with negative feedback/comments and how you can still get value from them. The Thought Process Let’s take a real-world example. This week I held the Prairie IT Pro & Dev Con event. We’ve gotten a lot of session feedback already, most of it overwhelmingly positive. But some not so much – and some to an extreme I rarely see but isn’t entirely surprising to me. So here’s the example from a person we’ll refer to as Mr. Horrible: How was the speaker? Horrible! Worst speaker ever! Did the session meet your expectations? Hard to tell, speaker ruined it. Other Comments: DO NOT bring this speaker back! He was at this conference last year and I hoped enough negative feedback would have taught you to not bring him back...obviously not...I will not return to this conference next year if this speaker is brought back. Now those are very strong words. “Worst speaker ever!” “Speaker ruined it” “I will not return to this conference next year if the speaker is brought back”. The speakers I invite to speak at my conference are not just presenters but friends and colleagues. When I see this, my initial reaction is of course very emotional: I get defensive, I get angry, I get offended. So that’s where the process kicks in. Step 1 – Take a Deep Breath Take a deep breath, calm down, and walk away from the keyboard. I didn’t do that recently during an email convo between some colleagues and it ended up in my reacting emotionally on Twitter – did I mention those colleagues follow my Twitter feed? Yes, I ate some crow. Ok, now that we’re calm, let’s move on to step 2. Step 2 – Strip off the Emotion We need to take off the emotion that people wrap their words in and identify the root issues. For instance, if I see: “I hated this session, the presenter was horrible! He spoke so fast I couldn’t make out what he was saying!” then I drop off the personal emoting (“I hated…”) and the personal attack (“the presenter was horrible”) and focus on the real issue this person had – that the speaker was talking too fast. Now we have a root cause of the displeasure. However, we’re also dealing with humans who are all very different. Before I call up the speaker to talk about his speaking pace, I need to do some other things first. Back to our Mr. Horrible example, I don’t really have much to go on. There’s no details of how the speaker “ruined” the session or why he’s the “worst speaker ever”. In this case, the next step is crucial. Step 3 – Validate the Feedback When I tell people that we really like getting feedback for the sessions, I really really mean it. Not just because we want to hear what individuals have to say but also because we want to know what the group thought. When a piece of negative feedback comes in, I validate it against the group. So with the speaker Mr. Horrible commented on, I go to the feedback and look at other people’s responses: 2 x Excellent 1 x Alright 1 x Not Great 1 x Horrible (our feedback guy) That’s interesting, it’s a bit all over the board. If we look at the comments more we find that the people who rated the speaker excellent liked the presentation style and found the content valuable. The one guy who said “Not Great” even commented that there wasn’t anything really wrong with the presentation, he just wasn’t excited about it. In that light, I can try to make a few assumptions: - Mr. Horrible didn’t like the speakers presentation style - Mr. Horrible was expecting something else that wasn’t communicated properly in the session description - Mr. Horrible, for whatever reason, just didn’t like this presenter Now if the feedback was overwhelmingly negative, there’s a different pattern – one that validates the negative feedback. Regardless, I never take something at face value. Even if I see really good feedback, I never get too happy until I see that there’s a group trend towards the positive. Step 4 – Action Plan Once I’ve validated the feedback, then I need to come up with an action plan around it. Let’s go back to the other example I gave – the one with the speaker going too fast. I went and looked at the feedback and sure enough, other people commented that the speaker had spoken too quickly. Now I can go back to the speaker and let him know so he can get better. But what if nobody else complained about it? I’d still mention it to the speaker, but obviously one person’s opinion needs to be weighed as such. When we did PrDC Winnipeg in 2011, I surveyed the attendees about the food. Everyone raved about it…except one person. Am I going to change the menu next time for that one person while everyone else loved it? Of course not. There’s a saying – A sure way to fail is to try to please everyone. Let’s look at the Mr. Horrible example. What can I communicate to the speaker with such limited information provided in the feedback from Mr. Horrible? Well looking at the groups feedback, I can make a few suggestions: - Ensure that people understand in the session description the style of the talk - Ensure that people understand the level of detail/complexity of the talk and what prerequisite knowledge they should have I’m looking at it as possibly Mr. Horrible assumed a much more advanced talk and was disappointed, while the positive feedback by people who – from their comments – suggested this was all new to them, were thrilled with the session level. Step 5 – Follow Up For some feedback, I follow up personally. Especially with negative or constructive feedback, its important to let the person know you heard them and are making changes because of their comments. Even if their comments were emotionally charged and overtly negative, it’s still important to reach out personally and professionally. When you remove the emotion, negative comments can be the best feedback you get. Also, people have bad days. We’ve all had one of “those days” where we talked more sternly than normal to someone, or got angry at something we’d normally shrug off. We have various stresses in our lives and sometimes they seep out in odd ways. I always try to give some benefit of the doubt, and re-evaluate my view of the person after they’ve responded to my communication. But, there is such a thing as garbage feedback. What Mr. Horrible wrote is garbage. It’s mean spirited. It’s hateful. It provides nothing constructive at all. And a tell-tale sign that feedback is garbage – the person didn’t leave their name even though there was a field for it. Step 6 – Delete It Feedback must be processed in its raw form, and the end products should drive improvements. But once you’ve figured out what those things are, you shouldn’t leave raw feedback lying around. They are snapshots in time that taken alone can be damaging. Also, you should never rest on past praise. In a future blog post, I’m going to talk about how we can provide great feedback that, even when its critical, can still be constructive.

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  • Granular Clipboard Control in Oracle IRM

    - by martin.abrahams
    One of the main leak prevention controls that customers are looking for is clipboard control. After all, there is little point in controlling access to a document if authorised users can simply make unprotected copies by use of the cut and paste mechanism. Oddly, for such a fundamental requirement, many solutions only offer very simplistic clipboard control - and require the customer to make an awkward choice between usability and security. In many cases, clipboard control is simply an ON-OFF option. By turning the clipboard OFF, you disable one of the most valuable edit functions known to man. Try working for any length of time without copying and pasting, and you'll soon appreciate how valuable that function is. Worse, some solutions disable the clipboard completely - not just for the protected document but for all of the various applications you have open at the time. Normal service is only resumed when you close the protected document. In this way, policy enforcement bleeds out of the particular assets you need to protect and interferes with the entire user experience. On the other hand, turning the clipboard ON satisfies a fundamental usability requirement - but also makes it really easy for users to create unprotected copies of sensitive information, maliciously or otherwise. All they need to do is paste into another document. If creating unprotected copies is this simple, you have to question how much you are really gaining by applying protection at all. You may not be allowed to edit, forward, or print the protected asset, but all you need to do is create a copy and work with that instead. And that activity would not be tracked in any way. So, a simple ON-OFF control creates a real tension between usability and security. If you are only using IRM on a small scale, perhaps security can outweigh usability - the business can put up with the restriction if it only applies to a handful of important documents. But try extending protection to large numbers of documents and large user communities, and the restriction rapidly becomes really unwelcome. I am aware of one solution that takes a different tack. Rather than disable the clipboard, pasting is always permitted, but protection is automatically applied to any document that you paste into. At first glance, this sounds great - protection travels with the content. However, at any scale this model may not be so appealing once you've had to deal with support calls from users who have accidentally applied protection to documents that really don't need it - which would be all too easily done. This may help control leakage, but it also pollutes the system with documents that have policies applied with no obvious rhyme or reason, and it can seriously inconvenience the business by making non-sensitive documents difficult to access. And what policy applies if you paste some protected content into an already protected document? Which policy applies? There are no prizes for guessing that Oracle IRM takes a rather different approach. The Oracle IRM Approach Oracle IRM offers a spectrum of clipboard controls between the extremes of ON and OFF, and it leverages the classification-based rights model to give granular control that satisfies both security and usability needs. Firstly, we take it for granted that if you have EDIT rights, of course you can use the clipboard within a given document. Why would we force you to retype a piece of content that you want to move from HERE... to HERE...? If the pasted content remains in the same document, it is equally well protected whether it be at the beginning, middle, or end - or all three. So, the first point is that Oracle IRM always enables the clipboard if you have the right to edit the file. Secondly, whether we enable or disable the clipboard, we only affect the protected document. That is, you can continue to use the clipboard in the usual way for unprotected documents and applications regardless of whether the clipboard is enabled or disabled for the protected document(s). And if you have multiple protected documents open, each may have the clipboard enabled or disabled independently, according to whether you have Edit rights for each. So, even for the simplest cases - the ON-OFF cases - Oracle IRM adds value by containing the effect to the protected documents rather than to the whole desktop environment. Now to the granular options between ON and OFF. Thanks to our classification model, we can define rights that enable pasting between documents in the same classification - ie. between documents that are protected by the same policy. So, if you are working on this month's financial report and you want to pull some data from last month's report, you can simply cut and paste between the two documents. The two documents are classified the same way, subject to the same policy, so the content is equally safe in both documents. However, if you try to paste the same data into an unprotected document or a document in a different classification, you can be prevented. Thus, the control balances legitimate user requirements to allow pasting with legitimate information security concerns to keep data protected. We can take this further. You may have the right to paste between related classifications of document. So, the CFO might want to copy some financial data into a board document, where the two documents are sealed to different classifications. The CFO's rights may well allow this, as it is a reasonable thing for a CFO to want to do. But policy might prevent the CFO from copying the same data into a classification that is accessible to external parties. The above option, to copy between classifications, may be for specific classifications or open-ended. That is, your rights might enable you to go from A to B but not to C, or you might be allowed to paste to any classification subject to your EDIT rights. As for so many features of Oracle IRM, our classification-based rights model makes this type of granular control really easy to manage - you simply define that pasting is permitted between classifications A and B, but omit C. Or you might define that pasting is permitted between all classifications, but not to unprotected locations. The classification model enables millions of documents to be controlled by a few such rules. Finally, you MIGHT have the option to paste anywhere - such that unprotected copies may be created. This is rare, but a legitimate configuration for some users, some use cases, and some classifications - but not something that you have to permit simply because the alternative is too restrictive. As always, these rights are defined in user roles - so different users are subject to different clipboard controls as required in different classifications. So, where most solutions offer just two clipboard options - ON-OFF or ON-but-encrypt-everything-you-touch - Oracle IRM offers real granularity that leverages our classification model. Indeed, I believe it is the lack of a classification model that makes such granularity impractical for other IRM solutions, because the matrix of rules for controlling pasting would be impossible to manage - there are so many documents to consider, and more are being created all the time.

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  • techniques for an AI for a highly cramped turn-based tactics game

    - by Adam M.
    I'm trying to write an AI for a tactics game in the vein of Final Fantasy Tactics or Vandal Hearts. I can't change the game rules in any way, only upgrade the AI. I have experience programming AI for classic board games (basically minimax and its variants), but I think the branching factor is too great for the approach to be reasonable here. I'll describe the game and some current AI flaws that I'd like to fix. I'd like to hear ideas for applicable techniques. I'm a decent enough programmer, so I only need the ideas, not an implementation (though that's always appreciated). I'd rather not expend effort chasing (too many) dead ends, so although speculation and brainstorming are good and probably helpful, I'd prefer to hear from somebody with actual experience solving this kind of problem. For those who know it, the game is the land battle mini-game in Sid Meier's Pirates! (2004) and you can skim/skip the next two paragraphs. For those who don't, here's briefly how it works. The battle is turn-based and takes place on a 16x16 grid. There are three terrain types: clear (no hindrance), forest (hinders movement, ranged attacks, and sight), and rock (impassible, but does not hinder attacks or sight). The map is randomly generated with roughly equal amounts of each type of terrain. Because there are many rock and forest tiles, movement is typically very cramped. This is tactically important. The terrain is not flat; higher terrain gives minor bonuses. The terrain is known to both sides. The player is always the attacker and the AI is always the defender, so it's perfectly valid for the AI to set up a defensive position and just wait. The player wins by killing all defenders or by getting a unit to the city gates (a tile on the other side of the map). There are very few units on each side, usually 4-8. Because of this, it's crucial not to take damage without gaining some advantage from it. Units can take multiple actions per turn. All units on one side move before any units on the other side. Order of execution is important, and interleaving of actions between units is often useful. Units have melee and ranged attacks. Melee attacks vary widely in strength; ranged attacks have the same strength but vary in range. The main challenges I face are these: Lots of useful move combinations start with a "useless" move that gains no immediate advantage, or even loses advantage, in order to set up a powerful flank attack in the future. And, since the player units are stronger and have longer range, the AI pretty much always has to take some losses before they can start to gain kills. The AI must be able to look ahead to distinguish between sacrificial actions that provide a future benefit and those that don't. Because the terrain is so cramped, most of the tactics come down to achieving good positioning with multiple units that work together to defend an area. For instance, two defenders can often dominate a narrow pass by positioning themselves so an enemy unit attempting to pass must expose itself to a flank attack. But one defender in the same pass would be useless, and three units can defend a slightly larger pass. Etc. The AI should be able to figure out where the player must go to reach the city gates and how to best position its few units to cover the approaches, shifting, splitting, or combining them appropriately as the player moves. Because flank attacks are extremely deadly (and engineering flank attacks is key to the player strategy), the AI should be competent at moving its units so that they cover each other's flanks unless the sacrifice of a unit would give a substantial benefit. They should also be able to force flank attacks on players, for instance by threatening a unit from two different directions such that responding to one threat exposes the flank to the other. The AI should attack if possible, but sometimes there are no good ways to approach the player's position. In that case, the AI should be able to recognize this and set up a defensive position of its own. But the AI shouldn't be vulnerable to a trivial exploit where the player repeatedly opens and closes a hole in his defense and shoots at the AI as it approaches and retreats. That is, the AI should ideally be able to recognize that the player is capable of establishing a solid defense of an area, even if the defense is not currently in place. (I suppose if a good unit allocation algorithm existed, as needed for the second bullet point, the AI could run it on the player units to see where they could defend.) Because it's important to choose a good order of action and interleave actions between units, it's not as simple as just finding the best move for each unit in turn. All of these can be accomplished with a minimax search in theory, but the search space is too large, so specialized techniques are needed. I thought about techniques such as influence mapping, but I don't see how to use the technique to great effect. I thought about assigning goals to the units. This can help them work together in some limited way, and the problem of "how do I accomplish this goal?" is easier to solve than "how do I win this battle?", but assigning good goals is a hard problem in itself, because it requires knowing whether the goal is achievable and whether it's a good use of resources. So, does anyone have specific ideas for techniques that can help cleverize this AI? Update: I found a related question on Stackoverflow: http://stackoverflow.com/questions/3133273/ai-for-a-final-fantasy-tactics-like-game The selected answer gives a decent approach to choosing between alternative actions, but it doesn't seem to have much ability to look into the future and discern beneficial sacrifices from wasteful ones. It also focuses on a single unit at a time and it's not clear how it could be extended to support cooperation between units in defending or attacking.

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  • CodePlex Daily Summary for Sunday, June 01, 2014

    CodePlex Daily Summary for Sunday, June 01, 2014Popular ReleasesSandcastle Help File Builder: Help File Builder and Tools v2014.5.31.0: General InformationIMPORTANT: On some systems, the content of the ZIP file is blocked and the installer may fail to run. Before extracting it, right click on the ZIP file, select Properties, and click on the Unblock button if it is present in the lower right corner of the General tab in the properties dialog. This release completes removal of the branding transformations and implements the new VS2013 presentation style that utilizes the new lightweight website format. Several breaking cha...Tooltip Web Preview: ToolTip Web Preview: Version 1.0Database Helper: Release 1.0.0.0: First Release of Database HelperCoMaSy: CoMaSy1.0.2: !Contact Management SystemImage View Slider: Image View Slider: This is a .NET component. We create this using VB.NET. Here you can use an Image Viewer with several properties to your application form. We wish somebody to improve freely. Try this out! Author : Steven Renaldo Antony Yustinus Arjuna Purnama Putra Andre Wijaya P Martin Lidau PBK GENAP 2014 - TI UKDWAspose for Apache POI: Missing Features of Apache POI WP - v 1.1: Release contain the Missing Features in Apache POI WP SDK in Comparison with Aspose.Words for dealing with Microsoft Word. What's New ?Following Examples: Insert Picture in Word Document Insert Comments Set Page Borders Mail Merge from XML Data Source Moving the Cursor Feedback and Suggestions Many more examples are yet to come here. Keep visiting us. Raise your queries and suggest more examples via Aspose Forums or via this social coding site.babelua: V1.5.6.0: V1.5.6.0 - 2014.5.30New feature: support quick-cocos2d-x project now; support text search in scripts folder now, you can use this function in Search Result Window;SEToolbox: 01.032.014 Release 1: Added fix when loading game Textures for icons causing 'Unable to read beyond the end of the stream'. Added new Resource Report, that displays all in game resources in a concise report. Added in temp directory cleaner, to keep excess files from building up. Fixed use of colors on the windows, to work better with desktop schemes. Adding base support for multilingual resources. This will allow loading of the Space Engineers resources to show localized names, and display localized date a...ClosedXML - The easy way to OpenXML: ClosedXML 0.71.2: More memory and performance improvements. Fixed an issue with pivot table field order.Fancontroller: Fancontroller: Initial releaseVi-AIO SearchBar: Vi – AIO Search Bar: Version 1.0Top Verses ( Ayat Emas ): Binary Top Verses: This one is the bin folder of the component. the .dll component is inside.Traditional Calendar Component: Traditional Calender Converter: Duta Wacana Christian University This file containing Traditional Calendar Component and Demo Aplication that using Traditional Calendar Component. This component made with .NET Framework 4 and the programming language is C# .SQLSetupHelper: 1.0.0.0: First Stable Version of SQL SetupComposite Iconote: Composite Iconote: This is a composite has been made by Microsoft Visual Studio 2013. Requirement: To develop this composite or use this component in your application, your computer must have .NET framework 4.5 or newer.Magick.NET: Magick.NET 6.8.9.101: Magick.NET linked with ImageMagick 6.8.9.1. Breaking changes: - Int/short Set methods of WritablePixelCollection are now unsigned. - The Q16 build no longer uses HDRI, switch to the new Q16-HDRI build if you need HDRI.fnr.exe - Find And Replace Tool: 1.7: Bug fixes Refactored logic for encoding text values to command line to handle common edge cases where find/replace operation works in GUI but not in command line Fix for bug where selection in Encoding drop down was different when generating command line in some cases. It was reported in: https://findandreplace.codeplex.com/workitem/34 Fix for "Backslash inserted before dot in replacement text" reported here: https://findandreplace.codeplex.com/discussions/541024 Fix for finding replacing...VG-Ripper & PG-Ripper: VG-Ripper 2.9.59: changes NEW: Added Support for 'GokoImage.com' links NEW: Added Support for 'ViperII.com' links NEW: Added Support for 'PixxxView.com' links NEW: Added Support for 'ImgRex.com' links NEW: Added Support for 'PixLiv.com' links NEW: Added Support for 'imgsee.me' links NEW: Added Support for 'ImgS.it' linksToolbox for Dynamics CRM 2011/2013: XrmToolBox (v1.2014.5.28): XrmToolbox improvement XrmToolBox updates (v1.2014.5.28)Fix connecting to a connection with custom authentication without saved password Tools improvement New tool!Solution Components Mover (v1.2014.5.22) Transfer solution components from one solution to another one Import/Export NN relationships (v1.2014.3.7) Allows you to import and export many to many relationships Tools updatesAttribute Bulk Updater (v1.2014.5.28) Audit Center (v1.2014.5.28) View Layout Replicator (v1.2014.5.28) Scrip...Microsoft Ajax Minifier: Microsoft Ajax Minifier 5.10: Fix for Issue #20875 - echo switch doesn't work for CSS CSS should honor the SASS source-file comments JS should allow multi-line comment directivesNew ProjectsCet MicroWPF: WPF-like library for simple graphic-UI application using Netduino (Plus) 2 and the FTDI FT800 Eve board.Fakemons: Some Fakmons, powered by XML, XSLT, CSS and JavascriptFling OS: Fling OS is a C# operating system project aiming to create a new, managed operating system from the ground up.MudRoom: Experimental tool sets in mud parsing and area definitionOOP-2112110158: My name's NgocDungRoslynResearch: Roslyn ResearchTHD - Control de Usuarios: control de usuarios y permisosWPF Kinect User Controls: WPF Kinect User Control project provide simple Tilt and Skeleton Tracking Parameter Controls.

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  • How can I keep the cpu temp low?

    - by Newton
    I have an HP pavilion dv7, I'm using ubuntu 12.04 so the overheating problem with sandybridge cpu is a lot better. However my laptop is still becoming too hot to keep on my legs. The problem is that the fan wait too much before starting, so the medium temp is too hight. When I'm using windows 7 the laptop is room-temperature cold, I've absolutely no problem. On windows the fan is always spinning very low & very silently so the heat is continuously removed, without reaching an unconfortable temp. How can I force the computer to act like that also on ubuntu? PS The bios can't let me control this kind of thing, and this is my experience with lm-sensors and fancontrol al@notebook:~$ sudo sensors-detect [sudo] password for al: # sensors-detect revision 5984 (2011-07-10 21:22:53 +0200) # System: Hewlett-Packard HP Pavilion dv7 Notebook PC (laptop) # Board: Hewlett-Packard 1800 This program will help you determine which kernel modules you need to load to use lm_sensors most effectively. It is generally safe and recommended to accept the default answers to all questions, unless you know what you're doing. Some south bridges, CPUs or memory controllers contain embedded sensors. Do you want to scan for them? This is totally safe. (YES/no): y Module cpuid loaded successfully. Silicon Integrated Systems SIS5595... No VIA VT82C686 Integrated Sensors... No VIA VT8231 Integrated Sensors... No AMD K8 thermal sensors... No AMD Family 10h thermal sensors... No AMD Family 11h thermal sensors... No AMD Family 12h and 14h thermal sensors... No AMD Family 15h thermal sensors... No AMD Family 15h power sensors... No Intel digital thermal sensor... Success! (driver `coretemp') Intel AMB FB-DIMM thermal sensor... No VIA C7 thermal sensor... No VIA Nano thermal sensor... No Some Super I/O chips contain embedded sensors. We have to write to standard I/O ports to probe them. This is usually safe. Do you want to scan for Super I/O sensors? (YES/no): y Probing for Super-I/O at 0x2e/0x2f Trying family `National Semiconductor/ITE'... No Trying family `SMSC'... No Trying family `VIA/Winbond/Nuvoton/Fintek'... No Trying family `ITE'... No Probing for Super-I/O at 0x4e/0x4f Trying family `National Semiconductor/ITE'... Yes Found unknown chip with ID 0x8518 Some hardware monitoring chips are accessible through the ISA I/O ports. We have to write to arbitrary I/O ports to probe them. This is usually safe though. Yes, you do have ISA I/O ports even if you do not have any ISA slots! Do you want to scan the ISA I/O ports? (YES/no): y Probing for `National Semiconductor LM78' at 0x290... No Probing for `National Semiconductor LM79' at 0x290... No Probing for `Winbond W83781D' at 0x290... No Probing for `Winbond W83782D' at 0x290... No Lastly, we can probe the I2C/SMBus adapters for connected hardware monitoring devices. This is the most risky part, and while it works reasonably well on most systems, it has been reported to cause trouble on some systems. Do you want to probe the I2C/SMBus adapters now? (YES/no): y Using driver `i2c-i801' for device 0000:00:1f.3: Intel Cougar Point (PCH) Module i2c-i801 loaded successfully. Module i2c-dev loaded successfully. Next adapter: i915 gmbus disabled (i2c-0) Do you want to scan it? (YES/no/selectively): y Next adapter: i915 gmbus ssc (i2c-1) Do you want to scan it? (YES/no/selectively): y Next adapter: i915 GPIOB (i2c-2) Do you want to scan it? (YES/no/selectively): y Next adapter: i915 gmbus vga (i2c-3) Do you want to scan it? (YES/no/selectively): y Next adapter: i915 GPIOA (i2c-4) Do you want to scan it? (YES/no/selectively): y Next adapter: i915 gmbus panel (i2c-5) Do you want to scan it? (YES/no/selectively): y Client found at address 0x50 Probing for `Analog Devices ADM1033'... No Probing for `Analog Devices ADM1034'... No Probing for `SPD EEPROM'... No Probing for `EDID EEPROM'... Yes (confidence 8, not a hardware monitoring chip) Next adapter: i915 GPIOC (i2c-6) Do you want to scan it? (YES/no/selectively): y Client found at address 0x50 Probing for `Analog Devices ADM1033'... No Probing for `Analog Devices ADM1034'... No Probing for `SPD EEPROM'... No Probing for `EDID EEPROM'... Yes (confidence 8, not a hardware monitoring chip) Next adapter: i915 gmbus dpc (i2c-7) Do you want to scan it? (YES/no/selectively): y Next adapter: i915 GPIOD (i2c-8) Do you want to scan it? (YES/no/selectively): y Next adapter: i915 gmbus dpb (i2c-9) Do you want to scan it? (YES/no/selectively): y Next adapter: i915 GPIOE (i2c-10) Do you want to scan it? (YES/no/selectively): y Next adapter: i915 gmbus reserved (i2c-11) Do you want to scan it? (YES/no/selectively): y Next adapter: i915 gmbus dpd (i2c-12) Do you want to scan it? (YES/no/selectively): y Next adapter: i915 GPIOF (i2c-13) Do you want to scan it? (YES/no/selectively): y Next adapter: DPDDC-B (i2c-14) Do you want to scan it? (YES/no/selectively): y Now follows a summary of the probes I have just done. Just press ENTER to continue: Driver `coretemp': * Chip `Intel digital thermal sensor' (confidence: 9) To load everything that is needed, add this to /etc/modules: #----cut here---- # Chip drivers coretemp #----cut here---- If you have some drivers built into your kernel, the list above will contain too many modules. Skip the appropriate ones! Do you want to add these lines automatically to /etc/modules? (yes/NO)y Successful! Monitoring programs won't work until the needed modules are loaded. You may want to run 'service module-init-tools start' to load them. Unloading i2c-dev... OK Unloading i2c-i801... OK Unloading cpuid... OK al@notebook:~$ sudo /etc/init.d/module-init-tools restart Rather than invoking init scripts through /etc/init.d, use the service(8) utility, e.g. service module-init-tools restart Since the script you are attempting to invoke has been converted to an Upstart job, you may also use the stop(8) and then start(8) utilities, e.g. stop module-init-tools ; start module-init-tools. The restart(8) utility is also available. module-init-tools stop/waiting al@notebook:~$ sudo service module-init-tools restart stop: Unknown instance: module-init-tools stop/waiting al@notebook:~$ sudo service module-init-tools start module-init-tools stop/waiting al@notebook:~$ sudo pwmconfig # pwmconfig revision 5857 (2010-08-22) This program will search your sensors for pulse width modulation (pwm) controls, and test each one to see if it controls a fan on your motherboard. Note that many motherboards do not have pwm circuitry installed, even if your sensor chip supports pwm. We will attempt to briefly stop each fan using the pwm controls. The program will attempt to restore each fan to full speed after testing. However, it is ** very important ** that you physically verify that the fans have been to full speed after the program has completed. /usr/sbin/pwmconfig: There are no pwm-capable sensor modules installed Is my case too desperate?

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  • Why did Ubuntu suddenly get so slow?

    - by user101383
    12.10 has been slowing down mysteriously. Normally, in past versions, I can log in, open Firefox, and it will pop up within seconds. 12.10 is like that upon install too, though once I install my old apps, it gets very slow by Ubuntu standards. After login the hard drive will just make noise for a while before the OS will do anything. Hardware: enter description: Desktop Computer product: XPS 8300 () vendor: Dell Inc. serial: B6G2WR1 width: 64 bits capabilities: smbios-2.6 dmi-2.6 vsyscall32 configuration: boot=normal chassis=desktop uuid=44454C4C-3600-1047-8032-C2C04F575231 core description: Motherboard product: 0Y2MRG vendor: Dell Inc. physical id: 0 version: A00 serial: ..CN7360419G04VQ. slot: To Be Filled By O.E.M. *cpu description: CPU product: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz vendor: Intel Corp. physical id: 4 bus info: cpu@0 version: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz serial: To Be Filled By O.E.M. slot: CPU 1 size: 1600MHz capacity: 1600MHz width: 64 bits clock: 100MHz capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx lahf_lm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid cpufreq configuration: cores=4 enabledcores=1 threads=2 *-cache:0 description: L1 cache physical id: 5 slot: L1-Cache size: 256KiB capacity: 256KiB capabilities: internal write-through unified *-cache:1 description: L2 cache physical id: 6 slot: L2-Cache size: 1MiB capacity: 1MiB capabilities: internal write-through unified *-cache:2 DISABLED description: L3 cache physical id: 7 slot: L3-Cache size: 8MiB capacity: 8MiB capabilities: internal write-back unified *-memory description: System Memory physical id: 20 slot: System board or motherboard size: 8GiB *-bank:0 description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns) product: NT2GC64B88B0NF-CG vendor: Nanya physical id: 0 serial: 7228183 slot: DIMM3 size: 2GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:1 description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns) product: NT2GC64B88B0NF-CG vendor: Nanya physical id: 1 serial: 1E28183 slot: DIMM1 size: 2GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:2 description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns) product: NT2GC64B88B0NF-CG vendor: Nanya physical id: 2 serial: 9E28183 slot: DIMM4 size: 2GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:3 description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns) product: NT2GC64B88B0NF-CG vendor: Nanya physical id: 3 serial: 5527183 slot: DIMM2 size: 2GiB width: 64 bits clock: 1333MHz (0.8ns) *-firmware description: BIOS vendor: Dell Inc. physical id: 0 version: A05 date: 09/21/2011 size: 64KiB capacity: 4032KiB capabilities: mca pci upgrade shadowing escd cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb zipboot biosbootspecification *-pci description: Host bridge product: 2nd Generation Core Processor Family DRAM Controller vendor: Intel Corporation physical id: 100 bus info: pci@0000:00:00.0 version: 09 width: 32 bits clock: 33MHz *-pci:0 description: PCI bridge product: Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port vendor: Intel Corporation physical id: 1 bus info: pci@0000:00:01.0 version: 09 width: 32 bits clock: 33MHz capabilities: pci pm msi pciexpress normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:40 ioport:e000(size=4096) memory:fe600000-fe6fffff ioport:d0000000(size=268435456) *-display description: VGA compatible controller product: Juniper [Radeon HD 5700 Series] vendor: Advanced Micro Devices [AMD] nee ATI physical id: 0 bus info: pci@0000:01:00.0 version: 00 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi vga_controller bus_master cap_list rom configuration: driver=radeon latency=0 resources: irq:44 memory:d0000000-dfffffff memory:fe620000-fe63ffff ioport:e000(size=256) memory:fe600000-fe61ffff *-multimedia description: Audio device product: Juniper HDMI Audio [Radeon HD 5700 Series] vendor: Advanced Micro Devices [AMD] nee ATI physical id: 0.1 bus info: pci@0000:01:00.1 version: 00 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:48 memory:fe640000-fe643fff *-communication description: Communication controller product: 6 Series/C200 Series Chipset Family MEI Controller #1 vendor: Intel Corporation physical id: 16 bus info: pci@0000:00:16.0 version: 04 width: 64 bits clock: 33MHz capabilities: pm msi bus_master cap_list configuration: driver=mei latency=0 resources: irq:45 memory:fe708000-fe70800f *-usb:0 description: USB controller product: 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 vendor: Intel Corporation physical id: 1a bus info: pci@0000:00:1a.0 version: 05 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci_hcd latency=0 resources: irq:16 memory:fe707000-fe7073ff *-multimedia description: Audio device product: 6 Series/C200 Series Chipset Family High Definition Audio Controller vendor: Intel Corporation physical id: 1b bus info: pci@0000:00:1b.0 version: 05 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:46 memory:fe700000-fe703fff *-pci:1 description: PCI bridge product: 6 Series/C200 Series Chipset Family PCI Express Root Port 1 vendor: Intel Corporation physical id: 1c bus info: pci@0000:00:1c.0 version: b5 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:41 memory:fe500000-fe5fffff *-network description: Network controller product: BCM4313 802.11b/g/n Wireless LAN Controller vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:02:00.0 version: 01 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=bcma-pci-bridge latency=0 resources: irq:16 memory:fe500000-fe503fff *-pci:2 description: PCI bridge product: 6 Series/C200 Series Chipset Family PCI Express Root Port 4 vendor: Intel Corporation physical id: 1c.3 bus info: pci@0000:00:1c.3 version: b5 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:42 memory:fe400000-fe4fffff *-network description: Ethernet interface product: NetLink BCM57788 Gigabit Ethernet PCIe vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:03:00.0 logical name: eth0 version: 01 serial: 18:03:73:e1:a7:71 size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.123 duplex=full firmware=sb ip=192.168.1.3 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s resources: irq:47 memory:fe400000-fe40ffff *-usb:1 description: USB controller product: 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 vendor: Intel Corporation physical id: 1d bus info: pci@0000:00:1d.0 version: 05 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci_hcd latency=0 resources: irq:23 memory:fe706000-fe7063ff *-isa description: ISA bridge product: H67 Express Chipset Family LPC Controller vendor: Intel Corporation physical id: 1f bus info: pci@0000:00:1f.0 version: 05 width: 32 bits clock: 33MHz capabilities: isa bus_master cap_list configuration: latency=0 *-storage description: SATA controller product: 6 Series/C200 Series Chipset Family SATA AHCI Controller vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 version: 05 width: 32 bits clock: 66MHz capabilities: storage msi pm ahci_1.0 bus_master cap_list configuration: driver=ahci latency=0 resources: irq:43 ioport:f070(size=8) ioport:f060(size=4) ioport:f050(size=8) ioport:f040(size=4) ioport:f020(size=32) memory:fe705000-fe7057ff *-serial UNCLAIMED description: SMBus product: 6 Series/C200 Series Chipset Family SMBus Controller vendor: Intel Corporation physical id: 1f.3 bus info: pci@0000:00:1f.3 version: 05 width: 64 bits clock: 33MHz configuration: latency=0 resources: memory:fe704000-fe7040ff ioport:f000(size=32) *-scsi:0 physical id: 1 logical name: scsi0 capabilities: emulated *-disk description: ATA Disk product: Hitachi HUA72201 vendor: Hitachi physical id: 0.0.0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: JP4O serial: JPW9J0HD21BTZC size: 931GiB (1TB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 sectorsize=512 signature=000641dc *-volume:0 description: EXT4 volume vendor: Linux physical id: 1 bus info: scsi@0:0.0.0,1 logical name: /dev/sda1 logical name: / version: 1.0 serial: 4e3d91b7-fd38-4f44-a9e9-ba3c39b926ec size: 585GiB capacity: 585GiB capabilities: primary journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized configuration: created=2012-10-21 16:26:50 filesystem=ext4 lastmountpoint=/ modified=2012-10-29 18:12:08 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2012-10-29 18:12:08 state=mounted *-volume:1 description: Extended partition physical id: 2 bus info: scsi@0:0.0.0,2 logical name: /dev/sda2 size: 7823MiB capacity: 7823MiB capabilities: primary extended partitioned partitioned:extended *-logicalvolume description: Linux swap / Solaris partition physical id: 5 logical name: /dev/sda5 capacity: 7823MiB capabilities: nofs *-volume:2 description: Windows NTFS volume physical id: 3 bus info: scsi@0:0.0.0,3 logical name: /dev/sda3 version: 3.1 serial: 84a92aae-347b-7940-a2d1-f4745b885ef2 size: 337GiB capacity: 337GiB capabilities: primary bootable ntfs initialized configuration: clustersize=4096 created=2012-10-21 18:43:39 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true *-scsi:1 physical id: 2 logical name: scsi1 capabilities: emulated *-cdrom description: DVD-RAM writer product: DVDRWBD DH-12E3S vendor: PLDS physical id: 0.0.0 bus info: scsi@1:0.0.0 logical name: /dev/cdrom logical name: /dev/cdrw logical name: /dev/dvd logical name: /dev/dvdrw logical name: /dev/sr0 version: MD11 capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram configuration: ansiversion=5 status=nodisc *-scsi:2 physical id: 3 bus info: usb@2:1.8 logical name: scsi6 capabilities: emulated scsi-host configuration: driver=usb-storage *-disk:0 description: SCSI Disk physical id: 0.0.0 bus info: scsi@6:0.0.0 logical name: /dev/sdb configuration: sectorsize=512 *-disk:1 description: SCSI Disk physical id: 0.0.1 bus info: scsi@6:0.0.1 logical name: /dev/sdc configuration: sectorsize=512 *-disk:2 description: SCSI Disk physical id: 0.0.2 bus info: scsi@6:0.0.2 logical name: /dev/sdd configuration: sectorsize=512 *-disk:3 description: SCSI Disk product: MS/MS-Pro vendor: Generic- physical id: 0.0.3 bus info: scsi@6:0.0.3 logical name: /dev/sde version: 1.03 serial: 3 capabilities: removable configuration: sectorsize=512 *-medium physical id: 0 logical name: /dev/sde

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  • Dell Studio 1737 Overheating

    - by Sean
    I am using a Dell Studio 1737 laptop. I have been running Linux and have ran Windows recently for a very long time. I upgraded to the 10.10 distribution and since that distro, it seems that for some reason all Linuxes want to push my laptop to extremes. I have recently upgraded to Ubuntu 12.04 since I heart that it contains kernel fixes for overheating issues. 12.04 will actually eventually cool the system, but that is after the fans run to the point it sounds like a jet aircraft taking off and the laptop makes my hands sweat. In trying to combat the heat problems I have done the following: I installed the propriatery driver for my ATI Mobility HD 3600. I have tried both the one in the Additional Drivers and also tried ATI's latest greatest version. If I don't install this my laptop will overheat and shut off in minutes. Both seem to perform similarly, but the heat problem remains. I have tried limiting the CPU by installing the CPUFreq Indicator. This does help keep the machine from shutting off, but the heat is still uncomfortable to be around the machine. I usually run in power saver mode or run the cpu at 1.6 GHZ just to error on safety. I ran sensors-detect and here are the results: sean@sean-Studio-1737:~$ sudo sensors-detect # sensors-detect revision 5984 (2011-07-10 21:22:53 +0200) # System: Dell Inc. Studio 1737 (laptop) # Board: Dell Inc. 0F237N This program will help you determine which kernel modules you need to load to use lm_sensors most effectively. It is generally safe and recommended to accept the default answers to all questions, unless you know what you're doing. Some south bridges, CPUs or memory controllers contain embedded sensors. Do you want to scan for them? This is totally safe. (YES/no): y Module cpuid loaded successfully. Silicon Integrated Systems SIS5595... No VIA VT82C686 Integrated Sensors... No VIA VT8231 Integrated Sensors... No AMD K8 thermal sensors... No AMD Family 10h thermal sensors... No AMD Family 11h thermal sensors... No AMD Family 12h and 14h thermal sensors... No AMD Family 15h thermal sensors... No AMD Family 15h power sensors... No Intel digital thermal sensor... Success! (driver `coretemp') Intel AMB FB-DIMM thermal sensor... No VIA C7 thermal sensor... No VIA Nano thermal sensor... No Some Super I/O chips contain embedded sensors. We have to write to standard I/O ports to probe them. This is usually safe. Do you want to scan for Super I/O sensors? (YES/no): y Probing for Super-I/O at 0x2e/0x2f Trying family `National Semiconductor/ITE'... No Trying family `SMSC'... No Trying family `VIA/Winbond/Nuvoton/Fintek'... No Trying family `ITE'... No Probing for Super-I/O at 0x4e/0x4f Trying family `National Semiconductor/ITE'... Yes Found `ITE IT8512E/F/G Super IO' (but not activated) Some hardware monitoring chips are accessible through the ISA I/O ports. We have to write to arbitrary I/O ports to probe them. This is usually safe though. Yes, you do have ISA I/O ports even if you do not have any ISA slots! Do you want to scan the ISA I/O ports? (YES/no): y Probing for `National Semiconductor LM78' at 0x290... No Probing for `National Semiconductor LM79' at 0x290... No Probing for `Winbond W83781D' at 0x290... No Probing for `Winbond W83782D' at 0x290... No Lastly, we can probe the I2C/SMBus adapters for connected hardware monitoring devices. This is the most risky part, and while it works reasonably well on most systems, it has been reported to cause trouble on some systems. Do you want to probe the I2C/SMBus adapters now? (YES/no): y Using driver `i2c-i801' for device 0000:00:1f.3: Intel ICH9 Module i2c-i801 loaded successfully. Module i2c-dev loaded successfully. Now follows a summary of the probes I have just done. Just press ENTER to continue: Driver `coretemp': * Chip `Intel digital thermal sensor' (confidence: 9) To load everything that is needed, add this to /etc/modules: #----cut here---- # Chip drivers coretemp #----cut here---- If you have some drivers built into your kernel, the list above will contain too many modules. Skip the appropriate ones! Do you want to add these lines automatically to /etc/modules? (yes/NO)y Successful! Monitoring programs won't work until the needed modules are loaded. You may want to run 'service module-init-tools start' to load them. Unloading i2c-dev... OK Unloading i2c-i801... OK Unloading cpuid... OK sean@sean-Studio-1737:~$ sudo service module-init-tools start module-init-tools stop/waiting I also tried installing i8k but that didn't work since it didn't seem to be able to communicate with the hardware (probably for different kind of device). Also I ran acpi -V and here are the results: Battery 0: Full, 100% Battery 0: design capacity 613 mAh, last full capacity 260 mAh = 42% Adapter 0: on-line Thermal 0: ok, 49.0 degrees C Thermal 0: trip point 0 switches to mode critical at temperature 100.0 degrees C Thermal 1: ok, 48.0 degrees C Thermal 1: trip point 0 switches to mode critical at temperature 100.0 degrees C Thermal 2: ok, 51.0 degrees C Thermal 2: trip point 0 switches to mode critical at temperature 100.0 degrees C Cooling 0: LCD 0 of 15 Cooling 1: Processor 0 of 10 Cooling 2: Processor 0 of 10 I have hit a wall and don't know what to do now. Any advice is appreciated.

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  • The Internet of Things Is Really the Internet of People

    - by HCM-Oracle
    By Mark Hurd - Originally Posted on LinkedIn As I speak with CEOs around the world, our conversations invariably come down to this central question: Can we change our corporate cultures and the ways we train and reward our people as rapidly as new technology is changing the work we do, the products we make and how we engage with customers? It’s a critical consideration given today’s pace of disruption, which already is straining traditional management models and HR strategies. Winning companies will bring innovation and vision to their employees and partners by attracting people who will thrive in this emerging world of relentless data, predictive analytics and unlimited what-if scenarios. So, where are we going to find employees who are as familiar with complex data as I am with orderly financial statements and business plans? I’m not just talking about high-end data scientists who most certainly will sit at or near the top of the new decision-making pyramid. Global organizations will need creative and motivated people who will devote their time to manipulating, reviewing, analyzing, sorting and reshaping data to drive business and delight customers. This might seem evident, but my conversations with business people across the globe indicate that only a small number of companies get it. In the past few years, executives have been busy keeping pace with seismic upheavals, including the rise of social customer engagement, the rapid acceleration of product-development cycles and the relentless move to mobile-first. But all of that, I think, is the start of an uphill climb to the top of a roller-coaster. Today, about 10 billion devices across the globe are connected to the Internet. In a couple of years, that number will probably double, and not because we will have bought 10 billion more computers, smart phones and tablets. This unprecedented explosion of Big Data is being triggered by the Internet of Things, which is another way of saying that the numerous intelligent devices touching our everyday lives are all becoming interconnected. Home appliances, food, industrial equipment, pets, pharmaceutical products, pallets, cars, luggage, packaged goods, athletic equipment, even clothing will be streaming data. Some data will provide important information about how to run our businesses and lead healthier lives. Much of it will be extraneous. How does a CEO cope with this unimaginable volume and velocity of data, much less harness it to excite and delight customers? Here are three things CEOs must do to tackle this challenge: 1) Take care of your employees, take care of your customers. Larry Ellison recently noted that the two most important priorities for any CEO today revolve around people: Taking care of your employees and taking care of your customers. Companies in today’s hypercompetitive business environment simply won’t be able to survive unless they’ve got world-class people at all levels of the organization. CEOs must demonstrate a commitment to employees by becoming champions for HR systems that empower every employee to fully understand his or her job, how it ties into the corporate framework, what’s expected of them, what training is available, and how they can use an embedded social network to communicate, collaborate and excel. Over the next several years, many of the world’s top industrialized economies will see a turnover in the workforce on an unprecedented scale. Across the United States, Europe, China and Japan, the “baby boomer” generation will be retiring and, by 2020, we’ll see turnovers in those regions ranging from 10 to 30 percent. How will companies replace all that brainpower, experience and know-how? How will CEOs perpetuate the best elements of their corporate cultures in the midst of this profound turnover? The challenge will be daunting, but it can be met with world-class HR technology. As companies begin replacing up to 30 percent of their workforce, they will need thousands of new types of data-native workers to exploit the Internet of Things in the service of the Internet of People. The shift in corporate mindset here can’t be overstated. The CEO has to be at the forefront of this new way of recruiting, training, motivating, aligning and developing truly 21-century talent. 2) Start thinking today about the Internet of People. Some forward-looking companies have begun pursuing the “democratization of data.” This allows more people within a company greater access to data that can help them make better decisions, move more quickly and keep pace with the changing interests and demands of their customers. As a result, we’ve seen organizations flatten out, growing numbers of well-informed people authorized to make decisions without corporate approval and a movement of engagement away from headquarters to the point of contact with the customer. These are profound changes, and I’m a huge proponent. As I think about what the next few years will bring as companies become deluged with unprecedented streams of data, I’m convinced that we’ll need dramatically different organizational structures, decision-making models, risk-management profiles and reward systems. For example, if a car company’s marketing department mines incoming data to determine that customers are shifting rapidly toward neon-green models, how many layers of approval, review, analysis and sign-off will be needed before the factory starts cranking out more neon-green cars? Will we continue to have organizations where too many people are empowered to say “No” and too few are allowed to say “Yes”? If so, how will those companies be able to compete in a world in which customers have more choices, instant access to more information and less loyalty than ever before? That’s why I think CEOs need to begin thinking about this problem right now, not in a year or two when competitors are already reshaping their organizations to match the marketplace’s new realities. 3) Partner with universities to help create a new type of highly skilled workers. Several years ago, universities introduced new undergraduate as well as graduate-level programs in analytics and informatics as the business need for deeper insights into the booming world of data began to explode. Today, as the growth rate of data continues to soar, we know that the Internet of Things will only intensify that growth. Moreover, as Big Data fuels insights that can be shaped into products and services that generate revenue, the demand for data scientists and data specialists will go on unabated. Beyond that top-level expertise, companies are going to need data-native thinkers at all levels of the organization. Where will this new type of worker come from? I think it’s incumbent on the business community to collaborate with universities to develop new curricula designed to turn out graduates who can capitalize on the data-driven world that the Internet of Things is surely going to create. These new workers will create opportunities to help their companies in fields as diverse as product design, customer service, marketing, manufacturing and distribution. They will become innovative leaders in fashioning an entirely new type of workforce and organizational structure optimized to fully exploit the Internet of Things so that it becomes a high-value enabler of the Internet of People. Mark Hurd is President of Oracle Corporation and a member of the company's Board of Directors. He joined Oracle in 2010, bringing more than 30 years of technology industry leadership, computer hardware expertise, and executive management experience to his role with the company. As President, Mr. Hurd oversees the corporate direction and strategy for Oracle's global field operations, including marketing, sales, consulting, alliances and channels, and support. He focuses on strategy, leadership, innovation, and customers.

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  • No GLX on Intel card with multiseat with additional nVidia card

    - by MeanEYE
    I have multiseat configured and my Xorg has 2 server layouts. One is for nVidia card and other is for Intel card. They both work, but display server assigned to Intel card doesn't have hardware acceleration since DRI and GLX module being used is from nVidia driver. So my question is, can I configure layouts somehow to use right DRI and GLX with each card? My Xorg.conf: Section "ServerLayout" Identifier "Default" Screen 0 "Screen0" 0 0 Option "Xinerama" "0" EndSection Section "ServerLayout" Identifier "TV" Screen 0 "Screen1" 0 0 Option "Xinerama" "0" EndSection Section "Monitor" # HorizSync source: edid, VertRefresh source: edid Identifier "Monitor0" VendorName "Unknown" ModelName "DELL E198WFP" HorizSync 30.0 - 83.0 VertRefresh 56.0 - 75.0 Option "DPMS" EndSection Section "Monitor" Identifier "Monitor1" VendorName "Unknown" Option "DPMS" EndSection Section "Device" Identifier "Device0" Driver "nvidia" VendorName "NVIDIA Corporation" BoardName "GeForce GT 610" EndSection Section "Device" Identifier "Device1" Driver "intel" BusID "PCI:0:2:0" Option "AccelMethod" "uxa" EndSection Section "Screen" Identifier "Screen0" Device "Device0" Monitor "Monitor0" DefaultDepth 24 Option "Stereo" "0" Option "nvidiaXineramaInfoOrder" "DFP-1" Option "metamodes" "DFP-0: nvidia-auto-select +1440+0, DFP-1: nvidia-auto-select +0+0" SubSection "Display" Depth 24 EndSubSection EndSection Section "Screen" Identifier "Screen1" Device "Device1" Monitor "Monitor1" DefaultDepth 24 SubSection "Display" Depth 24 EndSubSection EndSection Log file for Intel: [ 18.239] X.Org X Server 1.13.0 Release Date: 2012-09-05 [ 18.239] X Protocol Version 11, Revision 0 [ 18.239] Build Operating System: Linux 2.6.24-32-xen x86_64 Ubuntu [ 18.239] Current Operating System: Linux bytewiper 3.5.0-18-generic #29-Ubuntu SMP Fri Oct 19 10:26:51 UTC 2012 x86_64 [ 18.239] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-3.5.0-18-generic root=UUID=fc0616fd-f212-4846-9241-ba4a492f0513 ro quiet splash [ 18.239] Build Date: 20 September 2012 11:55:20AM [ 18.239] xorg-server 2:1.13.0+git20120920.70e57668-0ubuntu0ricotz (For technical support please see http://www.ubuntu.com/support) [ 18.239] Current version of pixman: 0.26.0 [ 18.239] Before reporting problems, check http://wiki.x.org to make sure that you have the latest version. [ 18.239] Markers: (--) probed, (**) from config file, (==) default setting, (++) from command line, (!!) notice, (II) informational, (WW) warning, (EE) error, (NI) not implemented, (??) unknown. [ 18.239] (==) Log file: "/var/log/Xorg.1.log", Time: Wed Nov 21 18:32:14 2012 [ 18.239] (==) Using config file: "/etc/X11/xorg.conf" [ 18.239] (==) Using system config directory "/usr/share/X11/xorg.conf.d" [ 18.239] (++) ServerLayout "TV" [ 18.239] (**) |-->Screen "Screen1" (0) [ 18.239] (**) | |-->Monitor "Monitor1" [ 18.240] (**) | |-->Device "Device1" [ 18.240] (**) Option "Xinerama" "0" [ 18.240] (==) Automatically adding devices [ 18.240] (==) Automatically enabling devices [ 18.240] (==) Automatically adding GPU devices [ 18.240] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist. [ 18.240] Entry deleted from font path. [ 18.240] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist. [ 18.240] Entry deleted from font path. [ 18.240] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist. [ 18.240] Entry deleted from font path. [ 18.240] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist. [ 18.240] Entry deleted from font path. [ 18.240] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist. [ 18.240] Entry deleted from font path. [ 18.240] (WW) The directory "/var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType" does not exist. [ 18.240] Entry deleted from font path. [ 18.240] (==) FontPath set to: /usr/share/fonts/X11/misc, /usr/share/fonts/X11/Type1, built-ins [ 18.240] (==) ModulePath set to "/usr/lib/x86_64-linux-gnu/xorg/extra-modules,/usr/lib/xorg/extra-modules,/usr/lib/xorg/modules" [ 18.240] (II) The server relies on udev to provide the list of input devices. If no devices become available, reconfigure udev or disable AutoAddDevices. [ 18.240] (II) Loader magic: 0x7f6917944c40 [ 18.240] (II) Module ABI versions: [ 18.240] X.Org ANSI C Emulation: 0.4 [ 18.240] X.Org Video Driver: 13.0 [ 18.240] X.Org XInput driver : 18.0 [ 18.240] X.Org Server Extension : 7.0 [ 18.240] (II) config/udev: Adding drm device (/dev/dri/card0) [ 18.241] (--) PCI: (0:0:2:0) 8086:0152:1043:84ca rev 9, Mem @ 0xf7400000/4194304, 0xd0000000/268435456, I/O @ 0x0000f000/64 [ 18.241] (--) PCI:*(0:1:0:0) 10de:104a:1458:3546 rev 161, Mem @ 0xf6000000/16777216, 0xe0000000/134217728, 0xe8000000/33554432, I/O @ 0x0000e000/128, BIOS @ 0x????????/524288 [ 18.241] (II) Open ACPI successful (/var/run/acpid.socket) [ 18.241] Initializing built-in extension Generic Event Extension [ 18.241] Initializing built-in extension SHAPE [ 18.241] Initializing built-in extension MIT-SHM [ 18.241] Initializing built-in extension XInputExtension [ 18.241] Initializing built-in extension XTEST [ 18.241] Initializing built-in extension BIG-REQUESTS [ 18.241] Initializing built-in extension SYNC [ 18.241] Initializing built-in extension XKEYBOARD [ 18.241] Initializing built-in extension XC-MISC [ 18.241] Initializing built-in extension SECURITY [ 18.241] Initializing built-in extension XINERAMA [ 18.241] Initializing built-in extension XFIXES [ 18.241] Initializing built-in extension RENDER [ 18.241] Initializing built-in extension RANDR [ 18.241] Initializing built-in extension COMPOSITE [ 18.241] Initializing built-in extension DAMAGE [ 18.241] Initializing built-in extension MIT-SCREEN-SAVER [ 18.241] Initializing built-in extension DOUBLE-BUFFER [ 18.241] Initializing built-in extension RECORD [ 18.241] Initializing built-in extension DPMS [ 18.241] Initializing built-in extension X-Resource [ 18.241] Initializing built-in extension XVideo [ 18.241] Initializing built-in extension XVideo-MotionCompensation [ 18.241] Initializing built-in extension XFree86-VidModeExtension [ 18.241] Initializing built-in extension XFree86-DGA [ 18.241] Initializing built-in extension XFree86-DRI [ 18.241] Initializing built-in extension DRI2 [ 18.241] (II) LoadModule: "glx" [ 18.241] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/libglx.so [ 18.247] (II) Module glx: vendor="NVIDIA Corporation" [ 18.247] compiled for 4.0.2, module version = 1.0.0 [ 18.247] Module class: X.Org Server Extension [ 18.247] (II) NVIDIA GLX Module 310.19 Thu Nov 8 01:12:43 PST 2012 [ 18.247] Loading extension GLX [ 18.247] (II) LoadModule: "intel" [ 18.248] (II) Loading /usr/lib/xorg/modules/drivers/intel_drv.so [ 18.248] (II) Module intel: vendor="X.Org Foundation" [ 18.248] compiled for 1.13.0, module version = 2.20.13 [ 18.248] Module class: X.Org Video Driver [ 18.248] ABI class: X.Org Video Driver, version 13.0 [ 18.248] (II) intel: Driver for Intel Integrated Graphics Chipsets: i810, i810-dc100, i810e, i815, i830M, 845G, 854, 852GM/855GM, 865G, 915G, E7221 (i915), 915GM, 945G, 945GM, 945GME, Pineview GM, Pineview G, 965G, G35, 965Q, 946GZ, 965GM, 965GME/GLE, G33, Q35, Q33, GM45, 4 Series, G45/G43, Q45/Q43, G41, B43, B43, Clarkdale, Arrandale, Sandybridge Desktop (GT1), Sandybridge Desktop (GT2), Sandybridge Desktop (GT2+), Sandybridge Mobile (GT1), Sandybridge Mobile (GT2), Sandybridge Mobile (GT2+), Sandybridge Server, Ivybridge Mobile (GT1), Ivybridge Mobile (GT2), Ivybridge Desktop (GT1), Ivybridge Desktop (GT2), Ivybridge Server, Ivybridge Server (GT2), Haswell Desktop (GT1), Haswell Desktop (GT2), Haswell Desktop (GT2+), Haswell Mobile (GT1), Haswell Mobile (GT2), Haswell Mobile (GT2+), Haswell Server (GT1), Haswell Server (GT2), Haswell Server (GT2+), Haswell SDV Desktop (GT1), Haswell SDV Desktop (GT2), Haswell SDV Desktop (GT2+), Haswell SDV Mobile (GT1), Haswell SDV Mobile (GT2), Haswell SDV Mobile (GT2+), Haswell SDV Server (GT1), Haswell SDV Server (GT2), Haswell SDV Server (GT2+), Haswell ULT Desktop (GT1), Haswell ULT Desktop (GT2), Haswell ULT Desktop (GT2+), Haswell ULT Mobile (GT1), Haswell ULT Mobile (GT2), Haswell ULT Mobile (GT2+), Haswell ULT Server (GT1), Haswell ULT Server (GT2), Haswell ULT Server (GT2+), Haswell CRW Desktop (GT1), Haswell CRW Desktop (GT2), Haswell CRW Desktop (GT2+), Haswell CRW Mobile (GT1), Haswell CRW Mobile (GT2), Haswell CRW Mobile (GT2+), Haswell CRW Server (GT1), Haswell CRW Server (GT2), Haswell CRW Server (GT2+), ValleyView PO board [ 18.248] (++) using VT number 8 [ 18.593] (II) intel(0): using device path '/dev/dri/card0' [ 18.593] (**) intel(0): Depth 24, (--) framebuffer bpp 32 [ 18.593] (==) intel(0): RGB weight 888 [ 18.593] (==) intel(0): Default visual is TrueColor [ 18.593] (**) intel(0): Option "AccelMethod" "uxa" [ 18.593] (--) intel(0): Integrated Graphics Chipset: Intel(R) Ivybridge Desktop (GT1) [ 18.593] (**) intel(0): Relaxed fencing enabled [ 18.593] (**) intel(0): Wait on SwapBuffers? enabled [ 18.593] (**) intel(0): Triple buffering? enabled [ 18.593] (**) intel(0): Framebuffer tiled [ 18.593] (**) intel(0): Pixmaps tiled [ 18.593] (**) intel(0): 3D buffers tiled [ 18.593] (**) intel(0): SwapBuffers wait enabled ... [ 20.312] (II) Module fb: vendor="X.Org Foundation" [ 20.312] compiled for 1.13.0, module version = 1.0.0 [ 20.312] ABI class: X.Org ANSI C Emulation, version 0.4 [ 20.312] (II) Loading sub module "dri2" [ 20.312] (II) LoadModule: "dri2" [ 20.312] (II) Module "dri2" already built-in [ 20.312] (==) Depth 24 pixmap format is 32 bpp [ 20.312] (II) intel(0): [DRI2] Setup complete [ 20.312] (II) intel(0): [DRI2] DRI driver: i965 [ 20.312] (II) intel(0): Allocated new frame buffer 1920x1080 stride 7680, tiled [ 20.312] (II) UXA(0): Driver registered support for the following operations: [ 20.312] (II) solid [ 20.312] (II) copy [ 20.312] (II) composite (RENDER acceleration) [ 20.312] (II) put_image [ 20.312] (II) get_image [ 20.312] (==) intel(0): Backing store disabled [ 20.312] (==) intel(0): Silken mouse enabled [ 20.312] (II) intel(0): Initializing HW Cursor [ 20.312] (II) intel(0): RandR 1.2 enabled, ignore the following RandR disabled message. [ 20.313] (**) intel(0): DPMS enabled [ 20.313] (==) intel(0): Intel XvMC decoder enabled [ 20.313] (II) intel(0): Set up textured video [ 20.313] (II) intel(0): [XvMC] xvmc_vld driver initialized. [ 20.313] (II) intel(0): direct rendering: DRI2 Enabled [ 20.313] (==) intel(0): hotplug detection: "enabled" [ 20.332] (--) RandR disabled [ 20.335] (EE) Failed to initialize GLX extension (Compatible NVIDIA X driver not found) [ 20.335] (II) intel(0): Setting screen physical size to 508 x 285 [ 20.338] (II) XKB: reuse xkmfile /var/lib/xkb/server-B20D7FC79C7F597315E3E501AEF10E0D866E8E92.xkm [ 20.340] (II) config/udev: Adding input device Power Button (/dev/input/event1) [ 20.340] (**) Power Button: Applying InputClass "evdev keyboard catchall" [ 20.340] (II) LoadModule: "evdev" [ 20.340] (II) Loading /usr/lib/xorg/modules/input/evdev_drv.so

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  • Disk Drive not working

    - by user287681
    The CD/DVD drive on my sisters' (I'm helping her shift from Win. XP (now officially deprecated by Microsoft) to Ubuntu) system. Now, it may end up being a failed attempt, all together (Almost the whole last year (when she's been on XP) the disk drive hasn't (not even powering on) been working.), I just want to make sure I've explored every remote possibility. Because I figure, "Huh, now that I've got Ubuntu running, instead of XP, that (just) might make a difference.". I have tried using the sudo lshw command in the terminal, to (seemingly) no avil, but, who knows, you might be able to make something out of it. Here's the output: kyra@kyra-Satellite-P105:~$ sudo lshw [sudo] password for kyra: kyra-satellite-p105 description: Notebook product: Satellite P105 () vendor: TOSHIBA version: PSPA0U-0TN01M serial: 96084354W width: 64 bits capabilities: smbios-2.4 dmi-2.4 vsyscall32 configuration: administrator_password=disabled boot=oem-specific chassis=notebook frontpanel_password=unknown keyboard_password=unknown power-on_password=disabled uuid=00900559-F88E-D811-82E0-00163680E992 *-core description: Motherboard product: Satellite P105 vendor: TOSHIBA physical id: 0 version: Not Applicable serial: 1234567890 *-firmware description: BIOS vendor: TOSHIBA physical id: 0 version: V4.70 date: 01/19/20092 size: 92KiB capabilities: isa pci pcmcia pnp upgrade shadowing escd cdboot acpi usb biosbootspecification *-cpu description: CPU product: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz vendor: Intel Corp. physical id: 4 bus info: cpu@0 version: Intel(R) Core(TM)2 CPU T5 slot: U2E1 size: 1667MHz capacity: 1667MHz width: 64 bits clock: 166MHz capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx x86-64 constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl est tm2 ssse3 cx16 xtpr pdcm lahf_lm dtherm cpufreq *-cache:0 description: L1 cache physical id: 5 slot: L1 Cache size: 16KiB capacity: 16KiB capabilities: asynchronous internal write-back *-cache:1 description: L2 cache physical id: 6 slot: L2 Cache size: 2MiB capabilities: burst external write-back *-memory description: System Memory physical id: c slot: System board or motherboard size: 2GiB capacity: 3GiB *-bank:0 description: SODIMM DDR2 Synchronous physical id: 0 slot: M1 size: 1GiB width: 64 bits *-bank:1 description: SODIMM DDR2 Synchronous physical id: 1 slot: M2 size: 1GiB width: 64 bits *-pci description: Host bridge product: Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub vendor: Intel Corporation physical id: 100 bus info: pci@0000:00:00.0 version: 03 width: 32 bits clock: 33MHz configuration: driver=agpgart-intel resources: irq:0 *-display:0 description: VGA compatible controller product: Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 03 width: 32 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:16 memory:d0200000-d027ffff ioport:1800(size=8) memory:c0000000-cfffffff memory:d0300000-d033ffff *-display:1 UNCLAIMED description: Display controller product: Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller vendor: Intel Corporation physical id: 2.1 bus info: pci@0000:00:02.1 version: 03 width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list configuration: latency=0 resources: memory:d0280000-d02fffff *-multimedia description: Audio device product: NM10/ICH7 Family High Definition Audio Controller vendor: Intel Corporation physical id: 1b bus info: pci@0000:00:1b.0 version: 02 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:44 memory:d0340000-d0343fff *-pci:0 description: PCI bridge product: NM10/ICH7 Family PCI Express Port 1 vendor: Intel Corporation physical id: 1c bus info: pci@0000:00:1c.0 version: 02 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:40 ioport:3000(size=4096) memory:84000000-841fffff ioport:84200000(size=2097152) *-pci:1 description: PCI bridge product: NM10/ICH7 Family PCI Express Port 2 vendor: Intel Corporation physical id: 1c.1 bus info: pci@0000:00:1c.1 version: 02 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:41 ioport:4000(size=4096) memory:84400000-846fffff ioport:84700000(size=2097152) *-network description: Wireless interface product: PRO/Wireless 3945ABG [Golan] Network Connection vendor: Intel Corporation physical id: 0 bus info: pci@0000:03:00.0 logical name: wlan0 version: 02 serial: 00:13:02:d6:d2:35 width: 32 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwl3945 driverversion=3.13.0-29-generic firmware=15.32.2.9 ip=10.110.20.157 latency=0 link=yes multicast=yes wireless=IEEE 802.11abg resources: irq:43 memory:84400000-84400fff *-pci:2 description: PCI bridge product: NM10/ICH7 Family PCI Express Port 3 vendor: Intel Corporation physical id: 1c.2 bus info: pci@0000:00:1c.2 version: 02 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:42 ioport:5000(size=4096) memory:84900000-84afffff ioport:84b00000(size=2097152) *-usb:0 description: USB controller product: NM10/ICH7 Family USB UHCI Controller #1 vendor: Intel Corporation physical id: 1d bus info: pci@0000:00:1d.0 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:23 ioport:1820(size=32) *-usb:1 description: USB controller product: NM10/ICH7 Family USB UHCI Controller #2 vendor: Intel Corporation physical id: 1d.1 bus info: pci@0000:00:1d.1 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:19 ioport:1840(size=32) *-usb:2 description: USB controller product: NM10/ICH7 Family USB UHCI Controller #3 vendor: Intel Corporation physical id: 1d.2 bus info: pci@0000:00:1d.2 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:18 ioport:1860(size=32) *-usb:3 description: USB controller product: NM10/ICH7 Family USB UHCI Controller #4 vendor: Intel Corporation physical id: 1d.3 bus info: pci@0000:00:1d.3 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:16 ioport:1880(size=32) *-usb:4 description: USB controller product: NM10/ICH7 Family USB2 EHCI Controller vendor: Intel Corporation physical id: 1d.7 bus info: pci@0000:00:1d.7 version: 02 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci-pci latency=0 resources: irq:23 memory:d0544000-d05443ff *-pci:3 description: PCI bridge product: 82801 Mobile PCI Bridge vendor: Intel Corporation physical id: 1e bus info: pci@0000:00:1e.0 version: e2 width: 32 bits clock: 33MHz capabilities: pci subtractive_decode bus_master cap_list resources: ioport:2000(size=4096) memory:d0000000-d00fffff ioport:80000000(size=67108864) *-pcmcia description: CardBus bridge product: PCIxx12 Cardbus Controller vendor: Texas Instruments physical id: 4 bus info: pci@0000:0a:04.0 version: 00 width: 32 bits clock: 33MHz capabilities: pcmcia bus_master cap_list configuration: driver=yenta_cardbus latency=176 maxlatency=5 mingnt=192 resources: irq:17 memory:d0004000-d0004fff ioport:2400(size=256) ioport:2800(size=256) memory:80000000-83ffffff memory:88000000-8bffffff *-firewire description: FireWire (IEEE 1394) product: PCIxx12 OHCI Compliant IEEE 1394 Host Controller vendor: Texas Instruments physical id: 4.1 bus info: pci@0000:0a:04.1 version: 00 width: 32 bits clock: 33MHz capabilities: pm ohci bus_master cap_list configuration: driver=firewire_ohci latency=64 maxlatency=4 mingnt=3 resources: irq:17 memory:d0007000-d00077ff memory:d0000000-d0003fff *-storage description: Mass storage controller product: 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD) vendor: Texas Instruments physical id: 4.2 bus info: pci@0000:0a:04.2 version: 00 width: 32 bits clock: 33MHz capabilities: storage pm bus_master cap_list configuration: driver=tifm_7xx1 latency=64 maxlatency=4 mingnt=7 resources: irq:17 memory:d0005000-d0005fff *-generic description: SD Host controller product: PCIxx12 SDA Standard Compliant SD Host Controller vendor: Texas Instruments physical id: 4.3 bus info: pci@0000:0a:04.3 version: 00 width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list configuration: driver=sdhci-pci latency=64 maxlatency=4 mingnt=7 resources: irq:17 memory:d0007800-d00078ff *-network description: Ethernet interface product: PRO/100 VE Network Connection vendor: Intel Corporation physical id: 8 bus info: pci@0000:0a:08.0 logical name: eth0 version: 02 serial: 00:16:36:80:e9:92 size: 10Mbit/s capacity: 100Mbit/s width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=e100 driverversion=3.5.24-k2-NAPI duplex=half latency=64 link=no maxlatency=56 mingnt=8 multicast=yes port=MII speed=10Mbit/s resources: irq:20 memory:d0006000-d0006fff ioport:2000(size=64) *-isa description: ISA bridge product: 82801GBM (ICH7-M) LPC Interface Bridge vendor: Intel Corporation physical id: 1f bus info: pci@0000:00:1f.0 version: 02 width: 32 bits clock: 33MHz capabilities: isa bus_master cap_list configuration: driver=lpc_ich latency=0 resources: irq:0 *-ide description: IDE interface product: 82801GBM/GHM (ICH7-M Family) SATA Controller [IDE mode] vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 version: 02 width: 32 bits clock: 66MHz capabilities: ide pm bus_master cap_list configuration: driver=ata_piix latency=0 resources: irq:19 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:18b0(size=16) *-serial UNCLAIMED description: SMBus product: NM10/ICH7 Family SMBus Controller vendor: Intel Corporation physical id: 1f.3 bus info: pci@0000:00:1f.3 version: 02 width: 32 bits clock: 33MHz configuration: latency=0 resources: ioport:18c0(size=32) *-scsi physical id: 1 logical name: scsi0 capabilities: emulated *-disk description: ATA Disk product: ST9250421AS vendor: Seagate physical id: 0.0.0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: SD13 serial: 5TH0B2HB size: 232GiB (250GB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 sectorsize=512 signature=000d7fd5 *-volume:0 description: EXT4 volume vendor: Linux physical id: 1 bus info: scsi@0:0.0.0,1 logical name: /dev/sda1 logical name: / version: 1.0 serial: 13bb4bdd-8cc9-40e2-a490-dbe436c2a02d size: 230GiB capacity: 230GiB capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized configuration: created=2014-06-01 17:37:01 filesystem=ext4 lastmountpoint=/ modified=2014-06-01 21:15:21 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2014-06-01 21:15:21 state=mounted *-volume:1 description: Extended partition physical id: 2 bus info: scsi@0:0.0.0,2 logical name: /dev/sda2 size: 2037MiB capacity: 2037MiB capabilities: primary extended partitioned partitioned:extended *-logicalvolume description: Linux swap / Solaris partition physical id: 5 logical name: /dev/sda5 capacity: 2037MiB capabilities: nofs *-remoteaccess UNCLAIMED vendor: Intel physical id: 1 capabilities: inbound kyra@kyra-Satellite-P105:~$

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  • The SPARC SuperCluster

    - by Karoly Vegh
    Oracle has been providing a lead in the Engineered Systems business for quite a while now, in accordance with the motto "Hardware and Software Engineered to Work Together." Indeed it is hard to find a better definition of these systems.  Allow me to summarize the idea. It is:  Build a compute platform optimized to run your technologies Develop application aware, intelligently caching storage components Take an impressively fast network technology interconnecting it with the compute nodes Tune the application to scale with the nodes to yet unseen performance Reduce the amount of data moving via compression Provide this all in a pre-integrated single product with a single-pane management interface All these ideas have been around in IT for quite some time now. The real Oracle advantage is adding the last one to put these all together. Oracle has built quite a portfolio of Engineered Systems, to run its technologies - and run those like they never ran before. In this post I'll focus on one of them that serves as a consolidation demigod, a multi-purpose engineered system.  As you probably have guessed, I am talking about the SPARC SuperCluster. It has many great features inherited from its predecessors, and it adds several new ones. Allow me to pick out and elaborate about some of the most interesting ones from a technological point of view.  I. It is the SPARC SuperCluster T4-4. That is, as compute nodes, it includes SPARC T4-4 servers that we learned to appreciate and respect for their features: The SPARC T4 CPUs: Each CPU has 8 cores, each core runs 8 threads. The SPARC T4-4 servers have 4 sockets. That is, a single compute node can in parallel, simultaneously  execute 256 threads. Now, a full-rack SPARC SuperCluster has 4 of these servers on board. Remember the keyword demigod.  While retaining the forerunner SPARC T3's exceptional throughput, the SPARC T4 CPUs raise the bar with single performance too - a humble 5x better one than their ancestors.  actually, the SPARC T4 CPU cores run in both single-threaded and multi-threaded mode, and switch between these two on-the-fly, fulfilling not only single-threaded OR multi-threaded applications' needs, but even mixed requirements (like in database workloads!). Data security, anyone? Every SPARC T4 CPU core has a built-in encryption engine, that is, encryption algorithms cast into silicon.  A PCI controller right on the chip for customers who need I/O performance.  Built-in, no-cost Virtualization:  Oracle VM for SPARC (the former LDoms or Logical Domains) is not a server-emulation virtualization technology but rather a serverpartitioning one, the hypervisor runs in the server firmware, and all the VMs' HW resources (I/O, CPU, memory) are accessed natively, without performance overhead.  This enables customers to run a number of Solaris 10 and Solaris 11 VMs separated, independent of each other within a physical server II. For Database performance, it includes Exadata Storage Cells - one of the main reasons why the Exadata Database Machine performs at diabolic speed. What makes them important? They provide DB backend storage for your Oracle Databases to run on the SPARC SuperCluster, that is what they are built and tuned for DB performance.  These storage cells are SQL-aware.  That is, if a SPARC T4 database compute node executes a query, it doesn't simply request tons of raw datablocks from the storage, filters the received data, and throws away most of it where the statement doesn't apply, but provides the SQL query to the storage node too. The storage cell software speaks SQL, that is, it is able to prefilter and through that transfer only the relevant data. With this, the traffic between database nodes and storage cells is reduced immensely. Less I/O is a good thing - as they say, all the CPUs of the world do one thing just as fast as any other - and that is waiting for I/O.  They don't only pre-filter, but also provide data preprocessing features - e.g. if a DB-node requests an aggregate of data, they can calculate it, and handover only the results, not the whole set. Again, less data to transfer.  They support the magical HCC, (Hybrid Columnar Compression). That is, data can be stored in a precompressed form on the storage. Less data to transfer.  Of course one can't simply rely on disks for performance, there is Flash Storage included there for caching.  III. The low latency, high-speed backbone network: InfiniBand, that interconnects all the members with: Real High Speed: 40 Gbit/s. Full Duplex, of course. Oh, and a really low latency.  RDMA. Remote Direct Memory Access. This technology allows the DB nodes to do exactly that. Remotely, directly placing SQL commands into the Memory of the storage cells. Dodging all the network-stack bottlenecks, avoiding overhead, placing requests directly into the process queue.  You can also run IP over InfiniBand if you please - that's the way the compute nodes can communicate with each other.  IV. Including a general-purpose storage too: the ZFSSA, which is a unified storage, providing NAS and SAN access too, with the following features:  NFS over RDMA over InfiniBand. Nothing is faster network-filesystem-wise.  All the ZFS features onboard, hybrid storage pools, compression, deduplication, snapshot, replication, NFS and CIFS shares Storageheads in a HA-Cluster configuration providing availability of the data  DTrace Live Analytics in a web-based Administration UI Being a general purpose application data storage for your non-database applications running on the SPARC SuperCluster over whichever protocol they prefer, easily replicating, snapshotting, cloning data for them.  There's a lot of great technology included in Oracle's SPARC SuperCluster, we have talked its interior through. As for external scalability: you can start with a half- of full- rack SPARC SuperCluster, and scale out to several racks - that is, stacking not separate full-rack SPARC SuperClusters, but extending always one large instance of the size of several full-racks. Yes, over InfiniBand network. Add racks as you grow.  What technologies shall run on it? SPARC SuperCluster is a general purpose scaleout consolidation/cloud environment. You can run Oracle Databases with RAC scaling, or Oracle Weblogic (end enjoy the SPARC T4's advantages to run Java). Remember, Oracle technologies have been integrated with the Oracle Engineered Systems - this is the Oracle on Oracle advantage. But you can run other software environments such as SAP if you please too. Run any application that runs on Oracle Solaris 10 or Solaris 11. Separate them in Virtual Machines, or even Oracle Solaris Zones, monitor and manage those from a central UI. Here the key takeaways once again: The SPARC SuperCluster: Is a pre-integrated Engineered System Contains SPARC T4-4 servers with built-in virtualization, cryptography, dynamic threading Contains the Exadata storage cells that intelligently offload the burden of the DB-nodes  Contains a highly available ZFS Storage Appliance, that provides SAN/NAS storage in a unified way Combines all these elements over a high-speed, low-latency backbone network implemented with InfiniBand Can grow from a single half-rack to several full-rack size Supports the consolidation of hundreds of applications To summarize: All these technologies are great by themselves, but the real value is like in every other Oracle Engineered System: Integration. All these technologies are tuned to perform together. Together they are way more than the sum of all - and a careful and actually very time consuming integration process is necessary to orchestrate all these for performance. The SPARC SuperCluster's goal is to enable infrastructure operations and offer a pre-integrated solution that can be architected and delivered in hours instead of months of evaluations and tests. The tedious and most importantly time and resource consuming part of the work - testing and evaluating - has been done.  Now go, provide services.   -- charlie  

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  • Merge replication stopping without errors in SQL 2008 R2

    - by Rob Farley
    A non-SQL MVP friend of mine, who also happens to be a client, asked me for some help again last week. I was planning on writing this up even before Rob Volk (@sql_r) listed his T-SQL Tuesday topic for this month. Earlier in the year, I (well, LobsterPot Solutions, although I’d been the person mostly involved) had helped out with a merge replication problem. The Merge Agent on the subscriber was just stopping every time, shortly after it started. With no errors anywhere – not in the Windows Event Log, the SQL Agent logs, not anywhere. We’d managed to get the system working again, but didn’t have a good reason about what had happened, and last week, the problem occurred again. I asked him about writing up the experience in a blog post, largely because of the red herrings that we encountered. It was an interesting experience for me, also because I didn’t end up touching my computer the whole time – just tapping on my phone via Twitter and Live Msgr. You see, the thing with replication is that a useful troubleshooting option is to reinitialise the thing. We’d done that last time, and it had started to work again – eventually. I say eventually, because the link being used between the sites is relatively slow, and it took a long while for the initialisation to finish. Meanwhile, we’d been doing some investigation into what the problem could be, and were suitably pleased when the problem disappeared. So I got a message saying that a replication problem had occurred again. Reinitialising wasn’t going to be an option this time either. In this scenario, the subscriber having the problem happened to be in a different domain to the publisher. The other subscribers (within the domain) were fine, just this one in a different domain had the problem. Part of the problem seemed to be a log file that wasn’t being backed up properly. They’d been trying to back up to a backup device that had a corruption, and the log file was growing. Turned out, this wasn’t related to the problem, but of course, any time you’re troubleshooting and you see something untoward, you wonder. Having got past that problem, my next thought was that perhaps there was a problem with the account being used. But the other subscribers were using the same account, without any problems. The client pointed out that that it was almost exactly six months since the last failure (later shown to be a complete red herring). It sounded like something might’ve expired. Checking through certificates and trusts showed no sign of anything, and besides, there wasn’t a problem running a command-prompt window using the account in question, from the subscriber box. ...except that when he ran the sqlcmd –E –S servername command I recommended, it failed with a Named Pipes error. I’ve seen problems with firewalls rejecting connections via Named Pipes but letting TCP/IP through, so I got him to look into SQL Configuration Manager to see what kind of connection was being preferred... Everything seemed fine. And strangely, he could connect via Management Studio. Turned out, he had a typo in the servername of the sqlcmd command. That particular red herring must’ve been reflected in his cheeks as he told me. During the time, I also pinged a friend of mine to find out who I should ask, and Ted Kruger (@onpnt) ‘s name came up. Ted (and thanks again, Ted – really) reconfirmed some of my thoughts around the idea of an account expiring, and also suggesting bumping up the logging to level 4 (2 is Verbose, 4 is undocumented ridiculousness). I’d just told the client to push the logging up to level 2, but the log file wasn’t appearing. Checking permissions showed that the user did have permission on the folder, but still no file was appearing. Then it was noticed that the user had been switched earlier as part of the troubleshooting, and switching it back to the real user caused the log file to appear. Still no errors. A lot more information being pushed out, but still no errors. Ted suggested making sure the FQDNs were okay from both ends, in case the servers were unable to talk to each other. DNS problems can lead to hassles which can stop replication from working. No luck there either – it was all working fine. Another server started to report a problem as well. These two boxes were both SQL 2008 R2 (SP1), while the others, still working, were SQL 2005. Around this time, the client tried an idea that I’d shown him a few years ago – using a Profiler trace to see what was being called on the servers. It turned out that the last call being made on the publisher was sp_MSenumschemachange. A quick interwebs search on that showed a problem that exists in SQL Server 2008 R2, when stored procedures have more than 4000 characters. Running that stored procedure (with the same parameters) manually on SQL 2005 listed three stored procedures, the first of which did indeed have more than 4000 characters. Still no error though, and the problem as listed at http://support.microsoft.com/kb/2539378 describes an error that should occur in the Event log. However, this problem is the type of thing that is fixed by a reinitialisation (because it doesn’t need to send the procedure change across as a transaction). And a look in the change history of the long stored procs (you all keep them, right?), showed that the problem from six months earlier could well have been down to this too. Applying SP2 (with sufficient paranoia about backups and how to get back out again if necessary) fixed the problem. The stored proc changes went through immediately after the service pack was applied, and it’s been running happily since. The funny thing is that I didn’t solve the problem. He had put the Profiler trace on the server, and had done the search that found a forum post pointing at this particular problem. I’d asked Ted too, and although he’d given some useful information, nothing that he’d come up with had actually been the solution either. Sometimes, asking for help is the most useful thing you can do. Often though, you don’t end up getting the help from the person you asked – the sounding board is actually what you need. @rob_farley

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  • Refactoring Part 1 : Intuitive Investments

    - by Wes McClure
    Fear, it’s what turns maintaining applications into a nightmare.  Technology moves on, teams move on, someone is left to operate the application, what was green is now perceived brown.  Eventually the business will evolve and changes will need to be made.  The approach to those changes often dictates the long term viability of the application.  Fear of change, lack of passion and a lack of interest in understanding the domain often leads to a paranoia to do anything that doesn’t involve duct tape and bailing twine.  Don’t get me wrong, those have a place in the short term viability of a project but they don’t have a place in the long term.  Add to it “us versus them” in regards to the original team and those that maintain it, internal politics and other factors and you have a recipe for disaster.  This results in code that quickly becomes unmanageable.  Even the most clever of designs will eventually become sub optimal and debt will amount that exponentially makes changes difficult.  This is where refactoring comes in, and it’s something I’m very passionate about.  Refactoring is about improving the process whereby we make change, it’s an exponential investment in the process of change. Without it we will incur exponential complexity that halts productivity. Investments, especially in the long term, require intuition and reflection.  How can we tackle new development effectively via evolving the original design and paying off debt that has been incurred? The longer we wait to ask and answer this question, the more it will cost us.  Small requests don’t warrant big changes, but realizing when changes now will pay off in the long term, and especially in the short term, is valuable. I have done my fair share of maintaining applications and continuously refactoring as needed, but recently I’ve begun work on a project that hasn’t had much debt, if any, paid down in years.  This is the first in a series of blog posts to try to capture the process which is largely driven by intuition of smaller refactorings from other projects. Signs that refactoring could help: Testability How can decreasing test time not pay dividends? One of the first things I found was that a very important piece often takes 30+ minutes to test.  I can only imagine how much time this has cost historically, but more importantly the time it might cost in the coming weeks: I estimate at least 10-20 hours per person!  This is simply unacceptable for almost any situation.  As it turns out, about 6 hours of working with this part of the application and I was able to cut the time down to under 30 seconds!  In less than the lost time of one week, I was able to fix the problem for all future weeks! If we can’t test fast then we can’t change fast, nor with confidence. Code is used by end users and it’s also used by developers, consider your own needs in terms of the code base.  Adding logic to enable/disable features during testing can help decouple parts of an application and lead to massive improvements.  What exactly is so wrong about test code in real code?  Often, these become features for operators and sometimes end users.  If you cannot run an integration test within a test runner in your IDE, it’s time to refactor. Readability Are variables named meaningfully via a ubiquitous language? Is the code segmented functionally or behaviorally so as to minimize the complexity of any one area? Are aspects properly segmented to avoid confusion (security, logging, transactions, translations, dependency management etc) Is the code declarative (what) or imperative (how)?  What matters, not how.  LINQ is a great abstraction of the what, not how, of collection manipulation.  The Reactive framework is a great example of the what, not how, of managing streams of data. Are constants abstracted and named, or are they just inline? Do people constantly bitch about the code/design? If the code is hard to understand, it will be hard to change with confidence.  It’s a large undertaking if the original designers didn’t pay much attention to readability and as such will never be done to “completion.”  Make sure not to go over board, instead use this as you change an application, not in lieu of changes (like with testability). Complexity Simplicity will never be achieved, it’s highly subjective.  That said, a lot of code can be significantly simplified, tidy it up as you go.  Refactoring will often converge upon a simplification step after enough time, keep an eye out for this. Understandability In the process of changing code, one often gains a better understanding of it.  Refactoring code is a good way to learn how it works.  However, it’s usually best in combination with other reasons, in effect killing two birds with one stone.  Often this is done when readability is poor, in which case understandability is usually poor as well.  In the large undertaking we are making with this legacy application, we will be replacing it.  Therefore, understanding all of its features is important and this refactoring technique will come in very handy. Unused code How can deleting things not help? This is a freebie in refactoring, it’s very easy to detect with modern tools, especially in statically typed languages.  We have VCS for a reason, if in doubt, delete it out (ok that was cheesy)! If you don’t know where to start when refactoring, this is an excellent starting point! Duplication Do not pray and sacrifice to the anti-duplication gods, there are excellent examples where consolidated code is a horrible idea, usually with divergent domains.  That said, mediocre developers live by copy/paste.  Other times features converge and aren’t combined.  Tools for finding similar code are great in the example of copy/paste problems.  Knowledge of the domain helps identify convergent concepts that often lead to convergent solutions and will give intuition for where to look for conceptual repetition. 80/20 and the Boy Scouts It’s often said that 80% of the time 20% of the application is used most.  These tend to be the parts that are changed.  There are also parts of the code where 80% of the time is spent changing 20% (probably for all the refactoring smells above).  I focus on these areas any time I make a change and follow the philosophy of the Boy Scout in cleaning up more than I messed up.  If I spend 2 hours changing an application, in the 20%, I’ll always spend at least 15 minutes cleaning it or nearby areas. This gives a huge productivity edge on developers that don’t. Ironically after a short period of time the 20% shrinks enough that we don’t have to spend 80% of our time there and can move on to other areas.   Refactoring is highly subjective, never attempt to refactor to completion!  Learn to be comfortable with leaving one part of the application in a better state than others.  It’s an evolution, not a revolution.  These are some simple areas to look into when making changes and can help get one started in the process.  I’ve often found that refactoring is a convergent process towards simplicity that sometimes spans a few hours but often can lead to massive simplifications over the timespan of weeks and months of regular development.

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  • DevConnections Spring 2010 Speaker Evals and Tips

    As a conference speaker, I always look forward to hearing from attendees whether they felt my sessions were valuable and worth their time.  Its always gratifying  get a high score, but of course its the (preferably constructive) criticism thats key to continued improvement.  Im by no means the best technical presenter around, and Im always looking for ways to improve. Ive recently spoken at a few events, including TechEd and an Ohio event called Stir Trek.  DevConnections was actually back in April, but theyre just getting their final evals out to speakers.  TechEd, of course, does online evals so immediately after your talks you can see what people think.  Ill try and post my TechEd evals in the next week or so. I gave 3 talks at DevConnections Spring 2010 / VS2010 Launch which I discussed in this previous blog post.  In this follow-up, Im just going to share some eval info and my thoughts on it, albeit a couple of months later. Pragmatic ASP.NET Tips, Tricks, and Tools Evals Turned In: 27 Overall Eval: 3.74 Average Score: 3.47 89% found the technical level Just Right.  7.4% thought it was too basic (3.6% did not respond).  Since nobody thought the content was Too complex, I could perhaps have added some more complex material, but having about 90% say its Just Right is pretty good. 92% said at least 50% of the material was new to them.  36% said 75% or more was new.  Thats also pretty good, I think. 77.8% can use the information immediately; 15% can use it within 2-6 months (7.2 % no response). Overall 78% rated the session Excellent, 18% Good, 4% Fair. All comments (9): Steve did a great job Excellent session! It was good. Im now super excited to attend Steves other sessions later today.  Very useful. One of the best speakers here.  Bring him back to future conferences please. Continue to have this session with new and old stuff.  I always find something I did not know about. Excellent!  This was the best session Ive seen all week. Did not increase font on all pages could not see. For Steve to have had more sessions. Note to self make the fonts bigger across the board.  Otherwise, this is all good for my ego. :)  This is always a very popular session and one I really enjoy giving.  Tips and Tricks talks are pretty easy because you dont have to go in depth with any particular thing, and theyre almost always with existing technology so youre not dealing with betas, lack of documentation, and other issues.  Its an easy session to do well, in my experience, and one which I think attendees definitely appreciate.   Whats New in ASP.NET MVC 2 Evals Turned In: 23 Overall Eval: 3.77 Average Score: 3.47 (wow, I cant believe I scored better on this talk than the tips and tricks talk, which Ive given many times and was more excited about) 96% found the technical level Just Right.  90% found 50% or more of the material to be new.  43% can use the info immediately, and another 43% can use it within 2-6 months I guess that speaks to adoption rates of MVC 2 among my attendees Overall 74% said the session was Excellent, 22% Good.  4% No Response. All Comments (6): Great job, thank you. Great speaker! Really good, a little lost in the code at some points, but great information. Speaker needs to repeat questions from audience for everyone to hear. Exceeded my expectations. Great speaker, very informative. I really do try to religiously repeat questions from the audience for everyone to hear, but obviously I didnt do it 100% of the time.  Note to self remember to repeat questions.  That and making fonts big are really basic speaker best practices, which just goes to prove that fundamentals are always something that can be perfected.   SOLIDify Your ASP.NET MVC 2 Application Evals Turned In: 8 (!) Overall Eval: 3.63 Average Score: 3.47 As I recall this was one of the last talks of the day / show, which might account for the low number of evals turned in.  I dont recall speaking to an empty room for this talk, although it certainly wasnt as crowded as the tips and tricks talk. 100% found the technical level Just Right.  100% found at least half the material new.  62.5% can use it at once and 37.5% within 2-6 months.  62.5% rated the session Excellent overall; 37.5% Good.  Im thinking there were 5 evals with all 4s checked and 3 with all 3s checked (4 = Excellent, 3 = Good) All Comments (3): This covered many topics Ive read about recently, and it helped reinforce them. It was a nice overview of the solid principle, but I thought there might be specifics for MVC2.  I am glad there is not. Move a little slower. Ok, so another fundamental dont go too fast.  Looks like I got one fundamental tip from the comments of each talk. My Take-Aways Remember the fundamentals.  Its worth going through a checklist prior to presenting to make sure these things are fresh in your mind.  Increase all font sizes.  Repeat all questions from audience members without microphones (this is also a great way to stall for time, btw).  Resist the urge to move too quickly especially if youre nervous or short of time.  Writing this up in a blog post also further reinforces these fundamentals for me, which is one of the main reasons why I do it I retain things better when I write them, and even moreso when I write them for public consumption since I have to really think about what Im saying.  And maybe a few of you find this interesting or helpful, which is a bonus. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Corsair Hackers Reboot

    It wasn't easy for me to attend but it was absolutely worth to go. The Linux User Group of Mauritius (LUGM) organised another get-together for any open source enthusiast here on the island. Strangely named "Corsair Hackers Reboot" but it stands for a positive cause: "Corsair Hackers Reboot Event A collaborative activity involving LUGM, UoM Computer Club, Fortune Way Shopping Mall and several geeks from around the island, striving to put FOSS into homes & offices. The public is invited to discover and explore Free Software & Open Source." And it was a good opportunity for me and the kids to visit the east coast of Mauritius, too. Perfect timing It couldn't have been better... Why? Well, for two important reasons (in terms of IT): End of support for Microsoft Windows XP - 08.04.2014 Release of Ubuntu 14.04 Long Term Support - 17.04.2014 Quite funnily, those two IT dates weren't the initial reasons and only during the weeks of preparations we put those together. And therefore it was even more positive to promote the use of Linux and open source software in general to a broader audience. Getting there ... Thanks to the new motor way M3 and all the additional road work which has been completed recently it was very simple to get across the island in a very quick and relaxed manner. Compared to my trips in the early days of living in Mauritius (and riding on a scooter) it was very smooth and within less than an hour we hit Centrale de Flacq. Well, being in the city doesn't necessarily mean that one has arrived at the destination. But thanks to modern technology I had a quick look on Google Maps, and we finally managed to get a parking behind the huge bus terminal in Flacq. From there it was just a short walk to Fortune Way. The children were trying to count the number of buses... Well, lots and lots of buses - really impressive actually. What was presented? There were different areas set up. Right at the entrance one's attention was directly drawn towards the elevated hacker's stage. Similar to rock stars performing their gig there was bunch of computers, laptops and networking equipment in order to cater the right working conditions for coding/programming challenge(s) on the one hand and for the pen-testing or system hacking competition on the other hand. Personally, I was very impresses that actually Nitin took care of the pen-testing competition. He hardly started one year back with Linux in general, and Kali Linux specifically. Seeing his personal development from absolute newbie to a decent Linux system administrator within such a short period of time, is really impressive. His passion to open source software made him a living. Next, clock-wise seen, was the Kid's Corner with face-painting as the main attraction. Additionally, there were numerous paper print outs to colour. Plus a decent workstation with the educational suite GCompris. Of course, my little ones were into that. They already know GCompris since a while as they are allowed to use it on an IGEL thin client terminal here at home. To simplify my life, I set up GCompris as full-screen guest session on the server, and they can pass the login screen without any further obstacles. And because it's a thin client hooked up to a XDMCP remote session I don't have to worry about the hardware on their desk, too. The next section was the main attraction of the event: BYOD - Bring Your Own Device Well, compared to the usual context of BYOD the corsairs had a completely different intention. Here, you could bring your own laptop and a team of knowledgeable experts - read: geeks and so on - offered to fully convert your system on any Linux distribution of your choice. And even though I came later, I was told that the USB pen drives had been in permanent use. From being prepared via dd command over launching LiveCD session to finally installing a fresh Linux system on bare metal. Most interestingly, I did a similar job already a couple of months ago, while upgrading an existing Windows XP system to Xubuntu 13.10. So far, the female owner is very happy and enjoys her system almost every evening to go shopping online, checking mails, and reading latest news from the Anime world. Back to the Hackers event, Ish told me that they managed approximately 20 conversion during the day. Furthermore, Ajay and others gladly assisted some visitors with some tricky issues and by the end of the day you can call is a success. While I was around, there was a elderly male visitor that got a full-fledged system conversion to a Linux system running completely in French language. A little bit more to the centre it was Yasir's turn to demonstrate his Arduino hardware that he hooked up with an experimental electrical circuit board connected to an LCD matrix display. That's the real spirit of hacking, and he showed some minor adjustments on the fly while demo'ing the system. Also, very interesting there was a thermal sensor around. Personally, I think that platforms like the Arduino as well as the Raspberry Pi have a great potential at a very affordable price in order to bring a better understanding of electronics as well as computer programming to a broader audience. It would be great to see more of those experiments during future activities. And last but not least there were a small number of vendors. Amongst them was Emtel - once again as sponsor of the general internet connectivity - and another hardware supplier from Riche Terre shopping mall. They had a good collection of Android related gimmicks, like a autonomous web cam that can convert any TV with HDMI connector into an online video chat system given WiFi. It's actually kind of awesome to have a Skype or Google hangout video session on the big screen rather than on the laptop. Some pictures of the event LUGM: Great conversations on Linux, open source and free software during the Corsair Hackers Reboot LUGM: Educational workstation running GCompris suite attracted the youngest attendees of the day. Of course, face painting had to be done prior to hacking... LUGM: Nadim demoing some Linux specifics to interested visitors. Everyone was pretty busy during the whole day LUGM: The hacking competition, here pen-testing a wireless connection and access point between multiple machines LUGM: Well prepared workstations to be able to 'upgrade' visitors' machines to any Linux operating system Final thoughts Gratefully, during the preparations of the event I was invited to leave some comments or suggestions, and the team of the LUGM did a great job. The outdoor banner was a eye-catcher, the various flyers and posters for the event were clearly written and as far as I understood from the quick chats I had with Ish, Nadim, Nitin, Ajay, and of course others all were very happy about the event execution. Great job, LUGM! And I'm already looking forward to the next Corsair Hackers Reboot event ... Crossing fingers: Very soon and hopefully this year again :) Update: In the media The event had been announced in local media, too. L'Express: Salon informatique: Hacking Challenge à Flacq

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  • Goodbye my beloved Nexus One, hello Windows Phone 7

    - by George Clingerman
    Last night my wife’s Nexus One finally bit the dust. You may not know but I’ve been nursing her Nexus One one along for quite a while after her screen shattered. I was able to replace it on my own (go me!) but little quirks have been popping up and the phone was quickly deteriorating. Lately it’s been the power button. Wifey would often have to press the power button several times to get her phone to turn on and last night it just wouldn’t wake up again. I took it apart and tried my best to see if I could somehow make it live once again but no luck this time. It was finally ready to retire. We looked at first for a replacement phone for her but she wasn’t really seeing anything she liked. So I decided to make the ultimate sacrifice and offer up my much loved Nexus One and I would then get a new Windows Phone 7 device. I love T-Mobile for my service so my choices were immediately limited to basically just a single phone. The HTC HD7. I read reviews and they were all over the board from people loving to people hating the phone but I decided, hey, why not, let’s take this plunge. And I did. I’ve only had the phone for about two days now so below is my list of first reaction pros/cons. These are basically things I’ve missed or things I’ve noticed that I really like about my new Windows Phone. Cons: * No Google Talk – I used this a LOT on my Nexus. I’ve found an application called “Flory” but it’s just an ok substitute, not the same as the full featured GTalk I had on my Nexus. * Seesmic is limited– I loved the way Seesmic worked on my Nexus. It was my mobile twitter client of choice. Everything about it worked really well. On Windows Phone 7 it’s just ok. I don’t get notification of new tweets, it’s several clicks to even see a new tweet. It’s definitely got some more development before it has the same features as it did on my Nexus. * Buttons don’t give great feedback – I’d read this on the reviews about the HTC HD7 and I’m finding it true myself. Pressing the buttons on the side of the phone and the power button on the top is finicky and I have to be looking at my phone to make sure I actually got them to press. * Web browsing is slow – I’m not sure what’s up with this, I’m connected to my wireless network at my house but it’s noticeably slower on my WP7 device than my Nexus. I even switched back to verify and it’s definitely true. Retrieving tweets, hitting up the XNA forums and just general web activities are all much slower on my WP7. I can’t think of any reason this would be true but it almost seems like it’s not using my wireless for everything.   Pros: * It’s pretty – the phone is really gorgeous. I loved the form of my Nexus One by the HTC HD7 is just as pretty, maybe even prettier! It’s got a nice large, bright screen. It feels good in my hand. And it even has a little kickstand to set the phone up for movie watching. Definitely a gorgeous phone. * LIVE integration – I lost a lot of nice integration with Google services but I gained a lot of integration with LIVE services that I also use. Now I can see when I get new GMail messages AND Hotmail messages. And having the Xbox LIVE integration is admittedly cool as well. * Tile notification rock – The Windows Phone 7 commercials are TRYING to get this message out but they’re doing a really poor job of this. Tile notifications really do save you from your phone. I have a whole little mini-informational dashboard at a glance. I unlock my phone and at a glace I can see new IMs, new mail messages, software updates etc. All just letting me know in the tiles I have arranged. That’s pretty cool. * The interface works really well – I feel super hip and cool swiping and sliding things around on my Windows Phone 7. Everything works that way and it’s great and fast and really good looking. I’m all about me feeling cool. * I’m gaming more – I had gotten a few games on my Nexus One but there really weren’t a lot of good developers flocking to the service. Just browsing through the Windows Phone 7 marketplace I’m already seeing a ton of games I want to try and buy. And I sat down and bet Pixel Man 0 just yesterday on my phone. I’m already gaming more than I did on my Nexus One. * Netflix integration is fantastic - It works just like it does on my Xbox 360 and I love having this feature on my phone. * It’s basically a Zune – I’ve been taking my Zune to work and listening to music off of that while I code. I no longer need to take it with me, now I just sync songs onto my phone and it’s my new Zune. I freaking love that. One less device to carry around.   All in all my cons have really little to do with the phone (just the buttons and the web browsing) and more to do with the applications needing to catch up a bit to what I’m used to. And the Pros are things that ARE phone specific so I’m seeing that as a good sign that I’m going to be very happy with my Windows Phone 7. So Wifey is happy having her Nexus One again, I’m happy with my new Windows Phone 7. Life is good. Now I just need to make a game to pay for it….

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  • Kubuntu 12.04 - Touchpad and keyboard stopped working at random

    - by StepTNT
    As in the title, I've got this problem with my Kubuntu 12.04. At first I've thought that the whole system was hung, but it happened again 5 minutes ago and, while the keyboard and the touchpad stopped working, the music was still playing, so I guess that's just an "input" problem, because the system was still working! Any solution? Is there some data that you need to know about my setup? EDIT: Added my lshw outout description: Notebook product: N53SV () vendor: ASUSTeK Computer Inc. version: 1.0 serial: B2N0AS17695408A width: 64 bits capabilities: smbios-2.6 dmi-2.6 vsyscall32 configuration: boot=normal chassis=notebook family=N uuid=8083F2DA-A43E-E081-3F3F-BCAEC55F8AA1 *-core description: Motherboard product: N53SV vendor: ASUSTeK Computer Inc. physical id: 0 version: 1.0 serial: BSN12345678901234567 slot: MIDDLE *-firmware description: BIOS vendor: American Megatrends Inc. physical id: 0 version: N53SV.214 date: 08/10/2011 size: 64KiB capacity: 2496KiB capabilities: pci upgrade shadowing cdboot bootselect edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification *-cpu description: CPU product: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz vendor: Intel Corp. physical id: 4 bus info: cpu@0 version: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz serial: To Be Filled By O.E.M. slot: CPU 1 size: 800MHz capacity: 4GHz width: 64 bits clock: 100MHz capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave avx lahf_lm ida arat epb xsaveopt pln pts tpr_shadow vnmi flexpriority ept vpid cpufreq configuration: cores=4 enabledcores=1 threads=2 *-cache description: L1 cache physical id: 5 slot: L1-Cache size: 32KiB capacity: 32KiB capabilities: internal write-back instruction *-memory description: System Memory physical id: 40 slot: System board or motherboard size: 10GiB *-bank:0 description: SODIMM DDR3 Synchronous 1333 MHz (0,8 ns) product: 99U5428-040.A00LF vendor: Kingston physical id: 0 serial: 103C28C3 slot: ChannelA-DIMM0 size: 4GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:1 description: SODIMM DDR3 Synchronous 1333 MHz (0,8 ns) product: HMT325S6BFR8C-H9 vendor: Hynix/Hyundai physical id: 1 serial: 58383D1F slot: ChannelA-DIMM1 size: 2GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:2 description: SODIMM DDR3 Synchronous 1333 MHz (0,8 ns) product: HMT325S6BFR8C-H9 vendor: Hynix/Hyundai physical id: 2 serial: 58183D19 slot: ChannelB-DIMM0 size: 2GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:3 description: SODIMM DDR3 Synchronous 1333 MHz (0,8 ns) product: HMT325S6BFR8C-H9 vendor: Hynix/Hyundai physical id: 3 serial: 58183C8F slot: ChannelB-DIMM1 size: 2GiB width: 64 bits clock: 1333MHz (0.8ns) *-pci description: Host bridge product: 2nd Generation Core Processor Family DRAM Controller vendor: Intel Corporation physical id: 100 bus info: pci@0000:00:00.0 version: 09 width: 32 bits clock: 33MHz configuration: driver=agpgart-intel resources: irq:0 *-pci:0 description: PCI bridge product: Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port vendor: Intel Corporation physical id: 1 bus info: pci@0000:00:01.0 version: 09 width: 32 bits clock: 33MHz capabilities: pci pm msi pciexpress normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:40 ioport:d000(size=4096) memory:db000000-dc0fffff ioport:c0000000(size=301989888) *-generic UNCLAIMED description: Unassigned class product: Illegal Vendor ID vendor: Illegal Vendor ID physical id: 0 bus info: pci@0000:01:00.0 version: ff width: 32 bits clock: 66MHz capabilities: bus_master vga_palette cap_list configuration: latency=255 maxlatency=255 mingnt=255 resources: memory:db000000-dbffffff memory:c0000000-cfffffff memory:d0000000-d1ffffff ioport:d000(size=128) memory:dc000000-dc07ffff *-display description: VGA compatible controller product: 2nd Generation Core Processor Family Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 09 width: 64 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:47 memory:dc400000-dc7fffff memory:b0000000-bfffffff ioport:e000(size=64) *-communication description: Communication controller product: 6 Series/C200 Series Chipset Family MEI Controller #1 vendor: Intel Corporation physical id: 16 bus info: pci@0000:00:16.0 version: 04 width: 64 bits clock: 33MHz capabilities: pm msi bus_master cap_list configuration: driver=mei latency=0 resources: irq:48 memory:df00b000-df00b00f *-usb:0 description: USB controller product: 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 vendor: Intel Corporation physical id: 1a bus info: pci@0000:00:1a.0 version: 05 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci_hcd latency=0 resources: irq:16 memory:df008000-df0083ff *-multimedia description: Audio device product: 6 Series/C200 Series Chipset Family High Definition Audio Controller vendor: Intel Corporation physical id: 1b bus info: pci@0000:00:1b.0 version: 05 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:49 memory:df000000-df003fff *-pci:1 description: PCI bridge product: 6 Series/C200 Series Chipset Family PCI Express Root Port 1 vendor: Intel Corporation physical id: 1c bus info: pci@0000:00:1c.0 version: b5 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:41 ioport:c000(size=4096) memory:de600000-deffffff ioport:d4200000(size=10485760) *-pci:2 description: PCI bridge product: 6 Series/C200 Series Chipset Family PCI Express Root Port 2 vendor: Intel Corporation physical id: 1c.1 bus info: pci@0000:00:1c.1 version: b5 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:42 ioport:b000(size=4096) memory:ddc00000-de5fffff ioport:d3700000(size=10485760) *-network description: Wireless interface product: AR9285 Wireless Network Adapter (PCI-Express) vendor: Atheros Communications Inc. physical id: 0 bus info: pci@0000:03:00.0 logical name: wlan0 version: 01 serial: 48:5d:60:f2:2c:fd width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=3.2.0-24-generic firmware=N/A ip=192.168.1.6 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn resources: irq:17 memory:ddc00000-ddc0ffff *-pci:3 description: PCI bridge product: 6 Series/C200 Series Chipset Family PCI Express Root Port 4 vendor: Intel Corporation physical id: 1c.3 bus info: pci@0000:00:1c.3 version: b5 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:43 ioport:a000(size=4096) memory:dd200000-ddbfffff ioport:d2c00000(size=10485760) *-usb description: USB controller product: FL1000G USB 3.0 Host Controller vendor: Fresco Logic physical id: 0 bus info: pci@0000:04:00.0 version: 04 width: 32 bits clock: 33MHz capabilities: pm msi pciexpress xhci bus_master cap_list configuration: driver=xhci_hcd latency=0 resources: irq:19 memory:dd200000-dd20ffff *-pci:4 description: PCI bridge product: 6 Series/C200 Series Chipset Family PCI Express Root Port 6 vendor: Intel Corporation physical id: 1c.5 bus info: pci@0000:00:1c.5 version: b5 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:44 ioport:9000(size=4096) memory:dc800000-dd1fffff ioport:d2100000(size=10485760) *-network description: Ethernet interface product: RTL8111/8168B PCI Express Gigabit Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:05:00.0 logical name: eth0 version: 06 serial: bc:ae:c5:5f:8a:a1 size: 10Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl_nic/rtl8168e-2.fw latency=0 link=no multicast=yes port=MII speed=10Mbit/s resources: irq:46 ioport:9000(size=256) memory:d2104000-d2104fff memory:d2100000-d2103fff *-usb:1 description: USB controller product: 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 vendor: Intel Corporation physical id: 1d bus info: pci@0000:00:1d.0 version: 05 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci_hcd latency=0 resources: irq:23 memory:df007000-df0073ff *-isa description: ISA bridge product: HM65 Express Chipset Family LPC Controller vendor: Intel Corporation physical id: 1f bus info: pci@0000:00:1f.0 version: 05 width: 32 bits clock: 33MHz capabilities: isa bus_master cap_list configuration: latency=0 *-storage description: SATA controller product: 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 logical name: scsi0 logical name: scsi2 version: 05 width: 32 bits clock: 66MHz capabilities: storage msi pm ahci_1.0 bus_master cap_list emulated configuration: driver=ahci latency=0 resources: irq:45 ioport:e0b0(size=8) ioport:e0a0(size=4) ioport:e090(size=8) ioport:e080(size=4) ioport:e060(size=32) memory:df006000-df0067ff *-disk description: ATA Disk product: ST9750420AS vendor: Seagate physical id: 0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: 0002 serial: 5WS0A7QR size: 698GiB (750GB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 signature=e0c5913d *-volume:0 description: Windows FAT volume vendor: MSDOS5.0 physical id: 1 bus info: scsi@0:0.0.0,1 logical name: /dev/sda1 version: FAT32 serial: 4ce5-3acb size: 3004MiB capacity: 3004MiB capabilities: primary fat initialized configuration: FATs=2 filesystem=fat *-volume:1 description: EXT4 volume vendor: Linux physical id: 2 bus info: scsi@0:0.0.0,2 logical name: /dev/sda2 logical name: / version: 1.0 serial: c198cc2a-d86a-4460-a4d5-3fc0b21e439c size: 28GiB capacity: 28GiB capabilities: primary journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized configuration: created=2012-03-15 16:53:54 filesystem=ext4 lastmountpoint=/ modified=2012-05-02 18:52:04 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,user_xattr,acl,barrier=1,data=ordered mounted=2012-05-09 19:06:01 state=mounted *-volume:2 description: Windows NTFS volume physical id: 3 bus info: scsi@0:0.0.0,3 logical name: /dev/sda3 version: 3.1 serial: 4c1cdebc-ec09-2947-a3b5-c1f9f1cddc1c size: 152GiB capacity: 152GiB capabilities: primary bootable ntfs initialized configuration: clustersize=4096 created=2011-02-22 16:02:47 filesystem=ntfs label=OS state=clean *-volume:3 description: Extended partition physical id: 4 bus info: scsi@0:0.0.0,4 logical name: /dev/sda4 size: 514GiB capacity: 514GiB capabilities: primary extended partitioned partitioned:extended *-logicalvolume:0 description: Linux swap / Solaris partition physical id: 5 logical name: /dev/sda5 capacity: 10GiB capabilities: nofs *-logicalvolume:1 description: HPFS/NTFS partition physical id: 6 logical name: /dev/sda6 capacity: 504GiB *-cdrom description: DVD-RAM writer product: BD-MLT UJ240AS vendor: MATSHITA physical id: 1 bus info: scsi@2:0.0.0 logical name: /dev/cdrom logical name: /dev/cdrw logical name: /dev/dvd logical name: /dev/dvdrw logical name: /dev/sr0 version: 1.00 capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram configuration: ansiversion=5 status=nodisc *-serial UNCLAIMED description: SMBus product: 6 Series/C200 Series Chipset Family SMBus Controller vendor: Intel Corporation physical id: 1f.3 bus info: pci@0000:00:1f.3 version: 05 width: 64 bits clock: 33MHz configuration: latency=0 resources: memory:df005000-df0050ff ioport:e040(size=32)

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  • Partner Blog Series: PwC Perspectives Part 2 - Jumpstarting your IAM program with R2

    - by Tanu Sood
    Identity and access management (IAM) isn’t a new concept. Over the past decade, companies have begun to address identity management through a variety of solutions that have primarily focused on provisioning. . The new age workforce is converging at a rapid pace with ever increasing demand to use diverse portfolio of applications and systems to interact and interface with their peers in the industry and customers alike. Oracle has taken a significant leap with their release of Identity and Access Management 11gR2 towards enabling this global workforce to conduct their business in a secure, efficient and effective manner. As companies deal with IAM business drivers, it becomes immediately apparent that holistic, rather than piecemeal, approaches better address their needs. When planning an enterprise-wide IAM solution, the first step is to create a common framework that serves as the foundation on which to build the cost, compliance and business process efficiencies. As a leading industry practice, IAM should be established on a foundation of accurate data for identity management, making this data available in a uniform manner to downstream applications and processes. Mature organizations are looking beyond IAM’s basic benefits to harness more advanced capabilities in user lifecycle management. For any organization looking to embark on an IAM initiative, consider the following use cases in managing and administering user access. Expanding the Enterprise Provisioning Footprint Almost all organizations have some helpdesk resources tied up in handling access requests from users, a distraction from their core job of handling problem tickets. This dependency has mushroomed from the traditional acceptance of provisioning solutions integrating and addressing only a portion of applications in the heterogeneous landscape Oracle Identity Manager (OIM) 11gR2 solves this problem by offering integration with third party ticketing systems as “disconnected applications”. It allows for the existing business processes to be seamlessly integrated into the system and tracked throughout its lifecycle. With minimal effort and analysis, an organization can begin integrating OIM with groups or applications that are involved with manually intensive access provisioning and de-provisioning activities. This aspect of OIM allows organizations to on-board applications and associated business processes quickly using out of box templates and frameworks. This is especially important for organizations looking to fold in users and resources from mergers and acquisitions. Simplifying Access Requests Organizations looking to implement access request solutions often find it challenging to get their users to accept and adopt the new processes.. So, how do we improve the user experience, make it intuitive and personalized and yet simplify the user access process? With R2, OIM helps organizations alleviate the challenge by placing the most used functionality front and centre in the new user request interface. Roles, application accounts, and entitlements can all be found in the same interface as catalog items, giving business users a single location to go to whenever they need to initiate, approve or track a request. Furthermore, if a particular item is not relevant to a user’s job function or area inside the organization, it can be hidden so as to not overwhelm or confuse the user with superfluous options. The ability to customize the user interface to suit your needs helps in exercising the business rules effectively and avoiding access proliferation within the organization. Saving Time with Templates A typical use case that is most beneficial to business users is flexibility to place, edit, and withdraw requests based on changing circumstances and business needs. With OIM R2, multiple catalog items can now be added and removed from the shopping cart, an ecommerce paradigm that many users are already familiar with. This feature can be especially useful when setting up a large number of new employees or granting existing department or group access to a newly integrated application. Additionally, users can create their own shopping cart templates in order to complete subsequent requests more quickly. This feature saves the user from having to search for and select items all over again if a request is similar to a previous one. Advanced Delegated Administration A key feature of any provisioning solution should be to empower each business unit in managing their own access requests. By bringing administration closer to the user, you improve user productivity, enable efficiency and alleviate the administration overhead. To do so requires a federated services model so that the business units capable of shouldering the onus of user life cycle management of their business users can be enabled to do so. OIM 11gR2 offers advanced administrative options for creating, managing and controlling business logic and workflows through easy to use administrative interface and tools that can be exposed to delegated business administrators. For example, these business administrators can establish or modify how certain requests and operations should be handled within their business unit based on a number of attributes ranging from the type of request or the risk level of the individual items requested. Closed-Loop Remediation Security continues to be a major concern for most organizations. Identity management solutions bolster security by ensuring only the right users have the right access to the right resources. To prevent unauthorized access and where it already exists, the ability to detect and remediate it, are key requirements of an enterprise-grade proven solution. But the challenge with most solutions today is that some of this information still exists in silos. And when changes are made to systems directly, not all information is captured. With R2, oracle is offering a comprehensive Identity Governance solution that our customer organizations are leveraging for closed loop remediation that allows for an automated way for administrators to revoke unauthorized access. The change is automatically captured and the action noted for continued management. Conclusion While implementing provisioning solutions, it is important to keep the near term and the long term goals in mind. The provisioning solution should always be a part of a larger security and identity management program but with the ability to seamlessly integrate not only with the company’s infrastructure but also have the ability to leverage the information, business models compiled and used by the other identity management solutions. This allows organizations to reduce the cost of ownership, close security gaps and leverage the existing infrastructure. And having done so a multiple clients’ sites, this is the approach we recommend. In our next post, we will take a journey through our experiences of advising clients looking to upgrade to R2 from a previous version or migrating from a different solution. Meet the Writers:   Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years.

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  • Calculated Fields - Idiosyncracies

    - by PointsToShare
    © 2011 By: Dov Trietsch. All rights reserved Calculated Fields and some of their Idiosyncrasies Did you try to write a calculate field formula directly into the screen? Good Luck – You’ll need it! Calculated Fields are a sophisticated OOB feature of SharePoint, so you could think that they are best left to the end users – at least to the power users. But they reach their limits before the “Professionals “do, and the tough ones come back to us anyway. Back to business; the simpler the formula, the easier it is. Still, use your favorite editor to write it, then cut it and paste it to the ridiculously small window. What about complex formulae? Write them in steps! Here is a case in point and an idiosyncrasy or two. Our welders need to be certified and recertified every two years. Some of them are certifiable…., but I digress. To be certified you need to pass an eye exam, and two more tests – test A and test B. for each of those you have an expiry date. When renewed, each expiry date is advanced by two years from the date of renewal. My users wanted a visual clue so that when the supervisor looks at the list, she’ll have a KPI symbol telling her if anything expired (Red), is going to expire within the next 90 days (Yellow) or is not to be worried about (green). Not all the dates are filled and any blank date implies a complete lack of certification in the particular requirement. Obviously, I needed to figure the minimal of these 3 dates – a simple enough formula: =MIN([Date_EyeExam], {Date_TestA], [Date_TestB]). Aha! Here is idiosyncrasy #1. When one of the dates is a null, MIN(Date1, Date2) returns the non null date. Null is construed as “Far, far away”. The funny thing is that when you compare it to Today, the null is the lesser one. So a null it is less than today, but not when MIN is calculated. Now, to me the fact that the welder does not have an exam date, is synonymous with his exam being prehistoric, or at least past due. So here is what I did: Solution: Let’s set a blank date to 1/1/1800. How will we do that? Use the IF. IF([Field] rel relValue, TrueValue, FalseValue). rel is any relationship operator <, >, <=, >=, =, <>. If the field is related to the relValue as prescribed, the “IF” returns the TrueValue, otherwise it returns the FalseValue. Thus: =IF([SomeDate]="",1/1/1800,[SomeDate]) will return 1/1/1800 if the date is blank and the date itself if not. So, using this formula, if the welder missed an exam, the returned exam date will be far in the past. It would be nice if we could take such a formula and make it into a reusable function. Alas, here is a calculated field serious shortcoming: You cannot write subs and functions!! Aha, but we can use interim calculated fields! So let’s create 3 calculated fields as follows: 1: c_DateTestA as a calculated field of the date type, with the formula:  IF([Date_TestA]="",1/1/1800,[Date_TestA]) 2: c_DateTestB as a calculated field of the date type, with the formula:  IF([Date_TestB]="",1/1/1800,[Date_TestB]) 3: c_DateEyeExam as a calculated field of the date type, with the formula:  IF([Date_EyeExam]="",1/1/1800,[Date_EyeExam]) And now use these to get c_MinDate. This is again a calculated field of type date with the formula: MIN(c_DateTestA, cDateTestB, c_DateEyeExam) Note that I missed the square parentheses. In “properly named fields – where there are no embedded spaces, we don’t need the square parentheses. I actually strongly recommend using underscores in place of spaces in all the field names in your lists. Among other things, it makes using CAML much simpler. Now, we still need to apply the KPI to this minimal date. I am going to use the available KPI graphics that come with SharePoint and are always available in your 12 hive. "/_layouts/images/kpidefault-2.gif" is the Red KPI "/_layouts/images/kpidefault-1.gif" is the Yellow KPI "/_layouts/images/kpidefault-0.gif" is the Green KPI And here is the nested IF formula that will do the trick: =IF(c_MinDate<=Today,"/_layouts/images/kpidefault-2.gif", IF(cMinDate<Today+90,"/_layouts/images/kpidefault-1.gif","/_layouts/images/kpidefault-0.gif")) Nice! BUT when I tested, it did not work! This is Idiosyncrasy #2: A calculated field based on a calculated field based on a calculated field does not work. You have to stop at two levels! Back to the drawing board: We have to reduce by one level. How? We’ll eliminate the c_DateX items in the formula and replace them with the proper IF formulae. Notice that this needs to be done with precision. You are much better off in doing it in your favorite line editor, than inside the cramped space that SharePoint gives you. So here is the result: MIN(IF([Date_TestA]="",1/1/1800,[ Date_TestA]), IF([Date_TestB]="",1/1/1800,[ Date_TestB]), 1/1/1800), IF([Date_EyeExam]="",1/1/1800,[Date_EyeExam])) Note that I bolded the parentheses and painted them red. They have to match for this formula to work. Now we can leave the KPI formula as is and test again. This time with SUCCESS! Conclusion: build the inner functions first, and then embed them inside the outer formulae. Do this as long as necessary. Use your favorite line editor. Limit yourself to 2 levels. That’s all folks! Almost! As soon as I finished doing all of the above, my users added yet another level of complexity. They added another test, a test that must be passed, but never expires and asked for yet another KPI, this time in Black to denote that any test is not just past due, but altogether missing. I just finished this. Let’s hope it ends here! And OH, the formula  =IF(c_MinDate<=Today,"/_layouts/images/kpidefault-2.gif",IF(cMinDate<Today+90,"/_layouts/images/kpidefault-1.gif","/_layouts/images/kpidefault-0.gif")) Deals with “Today” and this is a subject deserving a discussion of its own!  That’s all folks?! (and this time I mean it)

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  • Delight and Excite

    - by Applications User Experience
    Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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  • #include file vs iframe or is there a better way

    - by Laurence Burke
    ok simple question about including large mostly static html and asp.net code I am using as of right now #include and I was wondering if iframes would be a better way of handling what I wish to do or is there a better way to do it. here is the current way i'm handling the includes default.aspx <head id="YafHead" runat="server"> <meta id="YafMetaDescription" runat="server" name="description" content="Yet Another Forum.NET -- A bulletin board system written in ASP.NET" /> <meta id="YafMetaKeywords" runat="server" name="keywords" content="Yet Another Forum.net, Forum, ASP.NET, BB, Bulletin Board, opensource" /> <title>Forums</title> <style type="text/css"> .sbutton { background-color:#361800; border:medium none; border-collapse:collapse; color:#FFFFFF; font-family:Tahoma,Arial,Helvetica; font-size:10px; font-weight:bold; vertical-align:middle; } </style> <link href="images/favicon.ico" type="image/ico" rel="shortcut icon" /> <link rel="stylesheet" href="navTopStyle.css" type="text/css" media="screen" /> </head> <body style="margin: 0"> <form id="form1" runat="server" enctype="multipart/form-data"> <table align="center" style="background-color: #ffffff" cellpadding="0" cellspacing="0" width="790px"> <tr> <td> <!--#include file="CComHeader.html"--> </td> </tr> <tr> <td> <YAF:Forum runat="server" ID="forum"></YAF:Forum> </td> </tr> </table> </form> </body> </html> CComHeader.html <table cellpadding="0" cellspacing="0" width="790px"> <tr> <td align="left"> <img src="images/smokechair.jpg" alt="Cigar.com" /><img src="images/cigarcomTitle.gif" alt="Cigar.com" /> </td> <td align="right"> <table width="310px" height="73px" cellpadding="0" cellspacing="0" style="padding-right: 6px"> <tr> <td width="109px" class="welcome" align="left"> Welcome to Cigar.com </td> <td width="195px" class="welcome" align="left"> <div runat="server" id="divUser"> <table cellpadding="0" cellspacing="0" align="right"> <tr> <td width="126px" align="left"> <asp:Label ID="lblUserName" CssClass="welcome" runat="server"></asp:Label></td> <td width="65px" align="left"> <a href="http://www.cigar.com/cs/languages/en-US/docs/faq.aspx">Help</a></td> </tr> </table> </div> <div runat="server" id="divGuest"> <a href="OutsideLogin.aspx">Sign In</a> | <a href="OutsideLogin.aspx">Join</a> | <a href="http://www.cigar.com/cs/languages/en-US/docs/faq.aspx">Help</a> </div> </td> </tr> <tr> <td colspan="2"> <table cellpadding="0" cellspacing="0" > <tr> <td width="234px" align="right"> <asp:DropDownList ID="ddlCriteria" runat="server"> <asp:ListItem>Posts</asp:ListItem> <asp:ListItem>Posted By</asp:ListItem> </asp:DropDownList> <asp:TextBox Width="120px" ID="txtSearch" runat="server"></asp:TextBox> </td> <td width="70px" align="center"> <asp:Button ID="btnSearch" runat="server" Text="Search" CssClass="sbutton" OnClick="btnSearch_Click" /> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr> <td colspan="2"> <!--#include file="commonTabBar.html" --> </td> </tr> </table> commonTabBar.html <%-- CommonTabBar firebugged from Cigar.com--%> <div class="CommonTabBar"> <script language="javascript"> function tabOver(e) { if (e.className != 'CommonSimpleTabStripSelectedTab') e.className = 'CommonSimpleTabStripTabHover'; } function tabOut(e) { if (e.className != 'CommonSimpleTabStripSelectedTab') e.className = 'CommonSimpleTabStripTab'; } function tabOverSub(e) { if (e.className != 'CommonSimpleTabStripSelectedTabSub') e.className = 'CommonSimpleTabStripTabHoverSub'; } function tabOutSub(e) { if (e.className != 'CommonSimpleTabStripSelectedTabSub') e.className = 'CommonSimpleTabStripTabSub'; } </script> <table border="0" cellpadding="0" cellspacing="0"> <tbody> <tr valign="middle"> <td class="CommonSimpleTabStripTab" style="padding: 0px"> &nbsp; </td> <td class="CommonSimpleTabStripTab" onmouseover="tabOver(this);" onmouseout="tabOut(this);" onclick="window.location = 'http://www.cigar.com/index.asp'"> <a style="float: right; display: block; height: 30px; line-height: 30px; padding-left: 12px; padding-right: 12px; vertical-align: middle;" href="http://www.cigar.com/index.asp"> Home</a> </td> <td class="CommonSimpleTabStripTab" onmouseover="tabOver(this); document.getElementById('ComDropDown2').style.display = 'inline';" onmouseout="tabOut(this); document.getElementById('ComDropDown2').style.display = 'none';"> <a style="float: right; display: block; height: 30px; line-height: 30px; padding-left: 12px; padding-right: 12px; vertical-align: middle;" href="http://www.cigar.com/cigars/index.asp"> Cigars</a> <div id="ComDropDown2" style="border: 1px solid rgb(71, 42, 24); margin: 28px 0px 0px; display: none; background-color: rgb(235, 230, 208); color: rgb(71, 42, 24); position: absolute; float: left; z-index: 200;" onmouseover="document.getElementById('ComDropDown2').style.display = 'inline';" onmouseout="document.getElementById('ComDropDown2').style.display = 'none';"> <ul style="margin: 0px; padding: 0px; width: 100px;"> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/cigars/index.asp'"><a href="http://www.cigar.com/cigars/index.asp" style="line-height: 25px; color: rgb(71, 42, 24);" id="BrandsLink">Brands </a> </li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/cigars/privatelabel.asp?brand=419'"> <a href="http://www.cigar.com/cigars/privatelabel.asp?brand=419" style="line-height: 25px; color: rgb(71, 42, 24);" id="SamplersLink">Aging Room </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/cigars/samplers.asp'"><a href="http://www.cigar.com/cigars/samplers.asp" style="line-height: 25px; color: rgb(71, 42, 24);" id="SamplersLink">Samplers </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/cigars/suggestions.asp'"><a href="http://www.cigar.com/cigars/suggestions.asp" style="line-height: 25px; color: rgb(71, 42, 24);" id="SuggestionsLink">Suggestions </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/DailyDeal/ccCigarDeals.asp'"><a href="http://www.cigar.com/DailyDeal/ccCigarDeals.asp" style="line-height: 25px; color: rgb(71, 42, 24);" id="SuggestionsLink">Suggestions </a></li> </ul> </div> </td> <td class="CommonSimpleTabStripTab" onmouseover="tabOver(this); document.getElementById('ComDropDown3').style.display = 'inline';" onmouseout="tabOut(this); document.getElementById('ComDropDown3').style.display = 'none';"> <a style="float: right; display: block; height: 30px; line-height: 30px; padding-left: 12px; padding-right: 12px; vertical-align: middle;" href="http://www.cigar.com/cigars/samplers.asp"> Samplers</a> <div id="ComDropDown3" style="border: 1px solid rgb(71, 42, 24); margin: 28px 0px 0px; display: none; background-color: rgb(235, 230, 208); color: rgb(71, 42, 24); position: absolute; float: left; z-index: 200;" onmouseover="document.getElementById('ComDropDown3').style.display = 'inline';" onmouseout="document.getElementById('ComDropDown3').style.display = 'none';"> <ul style="margin: 0px; padding: 0px; width: 100px;"> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/cigars/viewsamplers.asp?subcatid=samp_var'"> <a href="http://www.cigar.com/cigars/viewsamplers.asp?subcatid=samp_var" style="line-height: 25px; color: rgb(71, 42, 24);" id="Variety SamplersLink">Variety Samplers </a> </li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/cigars/viewsamplers.asp?subcatid=gift_samp'"> <a href="http://www.cigar.com/cigars/viewsamplers.asp?subcatid=gift_samp" style="line-height: 25px; color: rgb(71, 42, 24);" id="Gift SamplersLink">Gift Samplers </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/cigars/createSampler.asp'"><a href="http://www.cigar.com/cigars/createSampler.asp" style="line-height: 25px; color: rgb(71, 42, 24);" id="Custom SamplerLink">Custom Sampler </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/cigars/viewsamplers.asp?subcatid=Feat%20Samp'"> <a href="http://www.cigar.com/cigars/viewsamplers.asp?subcatid=Feat%20Samp" style="line-height: 25px; color: rgb(71, 42, 24);" id="Featured SamplersLink">Featured Samplers </a> </li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/cigars/YouPickOffer.asp'"><a href="http://www.cigar.com/cigars/YouPickOffer.asp" style="line-height: 25px; color: rgb(71, 42, 24);" id="Brand SamplersLink">U Pick 2 Offer </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/cigars/exclusiveCustomSampler.asp'"> <a href="http://www.cigar.com/cigars/exclusiveCustomSampler.asp" style="line-height: 25px; color: rgb(71, 42, 24);" id="Brand SamplersLink">Gurkha Sampler </a></li> </ul> </div> </td> <td class="CommonSimpleTabStripTab" onmouseover="tabOver(this); document.getElementById('ComDropDown4').style.display = 'inline';" onmouseout="tabOut(this); document.getElementById('ComDropDown4').style.display = 'none';"> <a style="float: right; display: block; height: 30px; line-height: 30px; padding-left: 12px; padding-right: 12px; vertical-align: middle;" href="http://www.cigar.com/gifts/index.asp"> Gifts</a> <div id="ComDropDown4" style="border: 1px solid rgb(71, 42, 24); margin: 28px 0px 0px; display: none; background-color: rgb(235, 230, 208); color: rgb(71, 42, 24); position: absolute; float: left; z-index: 200;" onmouseover="document.getElementById('ComDropDown4').style.display = 'inline';" onmouseout="document.getElementById('ComDropDown4').style.display = 'none';"> <ul style="margin: 0px; padding: 0px; width: 100px;"> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/gifts/viewgifts.asp?subcatid=gift_sets'"> <a href="http://www.cigar.com/gifts/viewgifts.asp?subcatid=gift_sets" style="line-height: 25px; color: rgb(71, 42, 24);" id="Gift SetsLink">Best Sellers </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/cigars/viewsamplers.asp?subcatid=gift_samp'"> <a href="http://www.cigar.com/cigars/viewsamplers.asp?subcatid=gift_samp" style="line-height: 25px; color: rgb(71, 42, 24);" id="Gift SamplersLink">Gift Samplers </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/accessories/index.asp'"><a href="http://www.cigar.com/accessories/index.asp" style="line-height: 25px; color: rgb(71, 42, 24);" id="AccesoriesLink">Accesories </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/club/index.asp'"><a href="http://www.cigar.com/club/index.asp" style="line-height: 25px; color: rgb(71, 42, 24);" id="Cigar of the MonthLink">Cigar of the Month </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/gifts/certificates.asp'"><a href="http://www.cigar.com/gifts/certificates.asp" style="line-height: 25px; color: rgb(71, 42, 24);" id="Cigar of the MonthLink">Gift Certificates </a></li> </ul> </div> </td> <td class="CommonSimpleTabStripTab" onmouseover="tabOver(this); document.getElementById('ComDropDown5').style.display = 'inline';" onmouseout="tabOut(this); document.getElementById('ComDropDown5').style.display = 'none';"> <a style="float: right; display: block; height: 30px; line-height: 30px; padding-left: 12px; padding-right: 12px; vertical-align: middle;" href="http://www.cigar.com/accessories/index.asp"> Accessories</a> <div id="ComDropDown5" style="border: 1px solid rgb(71, 42, 24); margin: 28px 0px 0px; display: none; background-color: rgb(235, 230, 208); color: rgb(71, 42, 24); position: absolute; float: left; z-index: 200;" onmouseover="document.getElementById('ComDropDown5').style.display = 'inline';" onmouseout="document.getElementById('ComDropDown5').style.display = 'none';"> <ul style="margin: 0px; padding: 0px; width: 100px;"> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_hum'"> <a href="http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_hum" style="line-height: 25px; color: rgb(71, 42, 24);" id="HumidorsLink">Humidors </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_cutt'"> <a href="http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_cutt" style="line-height: 25px; color: rgb(71, 42, 24);" id="CuttersLink">Cutters </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_lite'"> <a href="http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_lite" style="line-height: 25px; color: rgb(71, 42, 24);" id="LightersLink">Lighters </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_case'"> <a href="http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_case" style="line-height: 25px; color: rgb(71, 42, 24);" id="CasesLink">Cases </a> </li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_humf'"> <a href="http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_humf" style="line-height: 25px; color: rgb(71, 42, 24);" id="HumidificationLink">Humidification </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_book'"> <a href="http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_book" style="line-height: 25px; color: rgb(71, 42, 24);" id="BooksLink">Books </a> </li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_ash'"> <a href="http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_ash" style="line-height: 25px; color: rgb(71, 42, 24);" id="AshtraysLink">Ashtrays </a></li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_misc'"> <a href="http://www.cigar.com/accessories/viewaccessories.asp?subcatid=acc_misc" style="line-height: 25px; color: rgb(71, 42, 24);" id="OtherLink">Other </a> </li> </ul> </div> </td> <td class="CommonSimpleTabStripTab" onmouseover="tabOver(this);" onmouseout="tabOut(this);" onclick="window.location = 'http://www.cigar.com/sales/index.asp'"> <a style="float: right; display: block; height: 30px; line-height: 30px; padding-left: 12px; padding-right: 12px; vertical-align: middle;" href="http://www.cigar.com/sales/index.asp"> Sales</a> </td> <td class="CommonSimpleTabStripTab" onmouseover="tabOver(this); document.getElementById('ComDropDown8').style.display = 'inline';" onmouseout="tabOut(this); document.getElementById('ComDropDown8').style.display = 'none';"> <a style="float: right; display: block; height: 30px; line-height: 30px; padding-left: 12px; padding-right: 12px; vertical-align: middle;" href="http://www.cigar.com/cs/">Community</a> <div id="ComDropDown8" style="border: 1px solid rgb(71, 42, 24); margin: 28px 0px 0px; display: none; background-color: rgb(235, 230, 208); color: rgb(71, 42, 24); position: absolute; float: left; z-index: 200;" onmouseover="document.getElementById('ComDropDown8').style.display = 'inline';" onmouseout="document.getElementById('ComDropDown8').style.display = 'none';"> <ul style="margin: 0px; padding: 0px; width: 100px;"> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/cs/forums/'"><a href="http://www.cigar.com/cs/forums/" style="line-height: 25px; color: rgb(71, 42, 24);" id="ForumsLink">Forums </a> </li> <li class="CommonSimpleTabStripTabSub" style="margin: 0px; padding: 3px; text-align: left; list-style: none outside none;" onmouseover="tabOverSub(this); " onmouseout="tabOutSub(this); " onclick="window.location = 'http://www.cigar.com/cs/blogs/'"><a href="http://w

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  • Can't Remove Logical Drive/Array from HP P400

    - by Myles
    This is my first post here. Thank you in advance for any assistance with this matter. I'm trying to remove a logical drive (logical drive 2) and an array (array "B") from my Smart Array P400. The host is a DL580 G5 running 64-bit Red Hat Enterprise Linux Server release 5.7 (Tikanga). I am unable to remove the array using either hpacucli or cpqacuxe. I believe it is because of "OS Status: LOCKED". The file system that lives on this array has been unmounted. I do not want to reboot the host. Is there some way to "release" this logical drive so I can remove the array? Note that I do not need to preserve the data on logical drive 2. I intend to physically remove the drives from the machine and replace them with larger drives. I'm using the cciss kernel module that ships with Red Hat 5.7. Here is some information pertaining to the host and the P400 configuration: [root@gort ~]# cat /etc/redhat-release Red Hat Enterprise Linux Server release 5.7 (Tikanga) [root@gort ~]# uname -a Linux gort 2.6.18-274.el5 #1 SMP Fri Jul 8 17:36:59 EDT 2011 x86_64 x86_64 x86_64 GNU/Linux [root@gort ~]# rpm -qa | egrep '^(hp|cpq)' cpqacuxe-9.30-15.0 hp-health-9.25-1551.7.rhel5 hpsmh-7.1.2-3 hpdiags-9.3.0-466 hponcfg-3.1.0-0 hp-snmp-agents-9.25-2384.8.rhel5 hpacucli-9.30-15.0 [root@gort ~]# hpacucli HP Array Configuration Utility CLI 9.30.15.0 Detecting Controllers...Done. Type "help" for a list of supported commands. Type "exit" to close the console. => ctrl all show config detail Smart Array P400 in Slot 0 (Embedded) Bus Interface: PCI Slot: 0 Cache Serial Number: PA82C0J9SVW34U RAID 6 (ADG) Status: Enabled Controller Status: OK Hardware Revision: D Firmware Version: 7.22 Rebuild Priority: Medium Expand Priority: Medium Surface Scan Delay: 15 secs Surface Scan Mode: Idle Wait for Cache Room: Disabled Surface Analysis Inconsistency Notification: Disabled Post Prompt Timeout: 0 secs Cache Board Present: True Cache Status: OK Cache Ratio: 25% Read / 75% Write Drive Write Cache: Disabled Total Cache Size: 256 MB Total Cache Memory Available: 208 MB No-Battery Write Cache: Disabled Cache Backup Power Source: Batteries Battery/Capacitor Count: 1 Battery/Capacitor Status: OK SATA NCQ Supported: True Logical Drive: 1 Size: 136.7 GB Fault Tolerance: RAID 1 Heads: 255 Sectors Per Track: 32 Cylinders: 35132 Strip Size: 128 KB Full Stripe Size: 128 KB Status: OK Caching: Enabled Unique Identifier: 600508B100184A395356573334550002 Disk Name: /dev/cciss/c0d0 Mount Points: /boot 101 MB, /tmp 7.8 GB, /usr 3.9 GB, /usr/local 2.0 GB, /var 3.9 GB, / 2.0 GB, /local 113.2 GB OS Status: LOCKED Logical Drive Label: A0027AA78DEE Mirror Group 0: physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SAS, 146 GB, OK) Mirror Group 1: physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, 146 GB, OK) Drive Type: Data Array: A Interface Type: SAS Unused Space: 0 MB Status: OK Array Type: Data physicaldrive 1I:1:1 Port: 1I Box: 1 Bay: 1 Status: OK Drive Type: Data Drive Interface Type: SAS Size: 146 GB Rotational Speed: 10000 Firmware Revision: HPDE Serial Number: 3NM57RF40000983878FX Model: HP DG146BB976 Current Temperature (C): 29 Maximum Temperature (C): 35 PHY Count: 2 PHY Transfer Rate: Unknown, Unknown physicaldrive 1I:1:2 Port: 1I Box: 1 Bay: 2 Status: OK Drive Type: Data Drive Interface Type: SAS Size: 146 GB Rotational Speed: 10000 Firmware Revision: HPDE Serial Number: 3NM55VQC000098388524 Model: HP DG146BB976 Current Temperature (C): 29 Maximum Temperature (C): 36 PHY Count: 2 PHY Transfer Rate: Unknown, Unknown Logical Drive: 2 Size: 546.8 GB Fault Tolerance: RAID 5 Heads: 255 Sectors Per Track: 32 Cylinders: 65535 Strip Size: 64 KB Full Stripe Size: 256 KB Status: OK Caching: Enabled Parity Initialization Status: Initialization Completed Unique Identifier: 600508B100184A395356573334550003 Disk Name: /dev/cciss/c0d1 Mount Points: None OS Status: LOCKED Logical Drive Label: A5C9C6F81504 Drive Type: Data Array: B Interface Type: SAS Unused Space: 0 MB Status: OK Array Type: Data physicaldrive 1I:1:3 Port: 1I Box: 1 Bay: 3 Status: OK Drive Type: Data Drive Interface Type: SAS Size: 146 GB Rotational Speed: 10000 Firmware Revision: HPDE Serial Number: 3NM2H5PE00009802NK19 Model: HP DG146ABAB4 Current Temperature (C): 30 Maximum Temperature (C): 37 PHY Count: 1 PHY Transfer Rate: Unknown physicaldrive 1I:1:4 Port: 1I Box: 1 Bay: 4 Status: OK Drive Type: Data Drive Interface Type: SAS Size: 146 GB Rotational Speed: 10000 Firmware Revision: HPDE Serial Number: 3NM28YY400009750MKPJ Model: HP DG146ABAB4 Current Temperature (C): 31 Maximum Temperature (C): 36 PHY Count: 1 PHY Transfer Rate: 3.0Gbps physicaldrive 2I:1:5 Port: 2I Box: 1 Bay: 5 Status: OK Drive Type: Data Drive Interface Type: SAS Size: 146 GB Rotational Speed: 10000 Firmware Revision: HPDE Serial Number: 3NM2FGYV00009802N3GN Model: HP DG146ABAB4 Current Temperature (C): 30 Maximum Temperature (C): 38 PHY Count: 1 PHY Transfer Rate: Unknown physicaldrive 2I:1:6 Port: 2I Box: 1 Bay: 6 Status: OK Drive Type: Data Drive Interface Type: SAS Size: 146 GB Rotational Speed: 10000 Firmware Revision: HPDE Serial Number: 3NM8AFAK00009920MMV1 Model: HP DG146BB976 Current Temperature (C): 31 Maximum Temperature (C): 41 PHY Count: 2 PHY Transfer Rate: Unknown, Unknown physicaldrive 2I:1:7 Port: 2I Box: 1 Bay: 7 Status: OK Drive Type: Data Drive Interface Type: SAS Size: 146 GB Rotational Speed: 10000 Firmware Revision: HPDE Serial Number: 3NM2FJQD00009801MSHQ Model: HP DG146ABAB4 Current Temperature (C): 29 Maximum Temperature (C): 39 PHY Count: 1 PHY Transfer Rate: Unknown

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