Printing on Windows 8 with PDF viewer (Adobe Reader) from network
- by Bongo
i have a problem with the Adobe Reader 8, but the problem seems to be equally bad with other pdf viewers.
Here is the configuration:
My PDF viewer is located on network drive "Z:" which is the network adress \dgs-main\progs.
I tried to start the adobe reader from here - \\dgs-main\progs\Adobe\Reader 8.0\Reader\AcroRd32.exe
and open the PDF from here - C:\Users\ServiceDesk\AppData\Local\Temp\GeneratedPDF.pdf
The problem is as follows, if i open the PDF with a local PDF viewer everything works fine and i can print the document.
If i open the PDF with the Network PDF viewer then it opens, but printing is impossible.
The error message states: "Unable to start print job. Is printer available?"
As mentioned above, it works with a local pdf viewer.
In both cases i use the same printer.
The Printer is a network printer but even with a local printer it fails.
The error occurs only on Windows 8 machines.
On windows 7 it works fine.
I Hope somebody can tell me what the problem is.
Thanks in advance and have a fine day.