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• Building a Redundant / Distributed Application

  - by MattW

  This is more of a "point me in the right direction" question. My team of three and I have built a hosted web app that queues and routes customer chat requests to available customer service agents (It does other things as well, but this is enough background to illustrate the issue). The basic dev architecture today is: a single page ajax web UI (ASP.NET MVC) with floating chat windows (think Gmail) a backend Windows service to queue and route the chat requests this service also logs the chats, calculates service levels, etc a Comet server product that routes data between the web frontend and the backend Windows service this also helps us detect which Agents are still connected (online) And our hardware architecture today is: 2 servers to host the web UI portion of the application a load balancer to route requests to the 2 different web app servers a third server to host the SQL Server DB and the backend Windows service responsible for queuing / delivering chats So as it stands today, one of the web app servers could go down and we would be ok. However, if something would happen to the SQL Server / Windows Service server we would be boned. My question - how can I make this backend Windows service logic be able to be spread across multiple machines (distributed)? The Windows service is written to accept requests from the Comet server, check for available Agents, and route the chat to those agents. How can I make this more distributed? How can I make it so that I can distribute the work of the backend Windows service can be spread across multiple machines for redundancy and uptime purposes? Will I need to re-write it with distributed computing in mind? I should also note that I am hosting all of this on Rackspace Cloud instances - so maybe it is something I should be less concerned about? Thanks in advance for any help!

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• Oracle OpenWorld Session: “Business Driven Development with BPM: Lessons from the Real World”

  - by Ajay Khanna

  One of key values that BPM promises is “Business Empowerment”. People closest to the processes, who participate in the process every day, are the ones who know most about the process. These are the people who run day-to-day operations, people who triage customer issues, people who envision improvements and innovations. It is, therefore, imperative that when a company decides to use BPM technology to automate their business processes, business people take the driver’s seat. BPM is not an IT only project. Oracle BPM suite has been designed keeping this core tenet of BPM, Business Empowerment, in mind. The result is business user centered design of Process Composer. Process Composer is designed to let business users document their processes, analyze them using simulation, create web forms, specify business rules and even run them in testing mode using process player, to see if the designed process meets their needs. This does not mean that IT has no role in this process. In fact, Oracle BPM Suite has made it very easy for Business and IT to collaborate. The same process can be shared among business, and IT stakeholders and each can collaborate to create model-driven, process based executable applications. A process may need to integrate with multiple systems via various mechanisms, and IT leads system and data integration effort. IT helps fine tune the performance of process applications and ensures that the deployment of process application meets scalability and failover standards. In this session, we saw Harish Gaur and Satya Narayanan from Oracle demonstrate roles Business and IT play in BPM projects and how Oracle BPM Suite enables business and IT collaboration to design and automate process based applications. They also discussed real life customer stories. Some key takeaways from this session: There are no IT projects, only business initiatives, requiring IT support Identify high impact processes – critical, better BPM ROI Identify key metrics to measure process performance Align business with IT layer

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• Support Changes for PeopleSoft Applications

  - by Marc Weintraub

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman";} To ensure Oracle’s PeopleSoft applications customers continue to receive world class support from Oracle and have ample opportunity to upgrade to PeopleSoft Release 9.2, Oracle recently announced the following changes to Oracle’s Lifetime Support: Extended Support for PeopleSoft Release 9.0 until June 2015 Waiver of Extended Support Fees on PeopleSoft Release 9.0 Waiver of Extended Support Fees on PeopleSoft Release 9.1 The extension of Oracle Extended Support for PeopleSoft Release 9.0 applications from various months in 2014 to June 2015 is documented in the “Oracle Lifetime Support Policy” for Oracle Applications found here: http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf The waiver of Oracle Extended Support uplift fees on PeopleSoft Release 9.0 and PeopleSoft Release 9.1 applications is documented in the “Oracle Software Technical Support Policies” found here: http://www.oracle.com/us/support/library/057419.pdf Furthermore, Oracle also recently announced Oracle Advanced Customer Support (ACS) service offerings for PeopleSoft Payroll for North America and PeopleSoft Global Payroll Release 8.9* to provide tax, legal, and regulatory updates. For more information on the Oracle Advance Customer Support (ACS) service offerings contact [email protected]. *select country extensions only including: France, Spain, Mexico, United Kingdom, India, Australia, and New Zealand

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• Why do programmers write closed source applications and then make them free? [closed]

  - by Ken

  As an entrepreneur/programmer who makes a good living from writing and selling software, I'm dumbfounded as to why developers write applications and then put them up on the Internet for free. You've found yourself in one of the most lucrative fields in the world. A business with 99% profit margin, where you have no physical product but can name your price; a business where you can ship a buggy product and the customer will still buy it. Occasionally some of our software will get a free competitor, and I think, this guy is crazy. He could be making a good living off of this but instead chose to make it free. Do you not like giant piles of money? Are you not confident that people would pay for it? Are you afraid of having to support it? It's bad for the business of programming because now customers expect to be able to find a free solution to every problem. (I see tweets like "is there any good FREE software for XYZ? or do I need to pay $20 for that".) It's also bad for customers because the free solutions eventually break (because of a new OS or what have you) and since it's free, the developer has no reason to fix it. Customers end up with free but stale software that no longer works and never gets updated. Customer cries. Developer still working day job cries in their cubicle. What gives? PS: I'm not looking to start an open-source/software should be free kind of debate. I'm talking about when developers make a closed source application and make it free.

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• Online Media Daily: Oracle Takes Social Marketing Seriously

  - by Kathryn Perry

  In the article published on Nov 12, 2012 and titled "Oracle Integrates Social Marketing Into Enterprise To Gain Marketing Revs," Online Media Daily explores Oracle's approach to social marketing. The publication says that Oracle is focused on showing marketers how to integrate social data into corporate business processes and how to "socialize" the corporate world.The article goes on to state:"Enterprise software companies like Oracle, SAP, IBM, Salesforce and Microsoft have been slowly building up an expertise in social marketing to integrate the data into traditional enterprise resource planning, and customer relationship management tools into social marketing tools.   Enterprise software companies like Oracle, SAP, IBM, Salesforce and Microsoft have been slowly building up an expertise in social marketing to integrate the data into traditional enterprise resource planning, and customer relationship management tools into social marketing tools.   Read more: http://www.mediapost.com/publications/article/187096/oracle-integrates-social-marketing-into-enterprise.html#ixzz2CPMZ1w3DMeg Bear, VP of cloud social platform at Oracle, sees the integration with ERP systems as a differentiator for the company. Oracle Social Relationship Management launched last month. It integrates social data into traditional enterprise applications like Oracle Fusion Marketing, Oracle Fusion Sales Catalog, Oracle ATG Web Commerce and Oracle ERP."The post goes on to quote a Forrester analyst stating the following:""There's room for any process-driven application to run more efficiently, especially if they're socially enabled," said Rob Koplowitz, VP and principal analyst at Forrester Research. "It takes the human part of the process not generally captured today to provide better access to content, information and collective actions."Koplowitz said several acquisitions support Oracle's long-term vision: to layer social on top of other enterprise apps, like its ERP platform."With many great acquisitions under our belt and organically grown social tools, the market recognizes that Oracle is poised to seize the moment in socially enabled business apps.Continue reading the full article here.

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• Oracle OpenWorld 2012 is Around the Corner - Discover AutoVue Activities

  - by Pam Petropoulos

  Planning to attend Oracle OpenWorld 2012?  If so, be sure to check out the various AutoVue Enterprise Visualization activities that you can take advantage of while in San Francisco. AutoVue Sessions: CON8381 - Streamline PLM Design-to-Manufacturing Processes with AutoVue Visualization   Click here for full session description. Date: Monday, October 1, 2012 Time: 10:45 a.m. – 11:45 a.m. Location: Intercontinental Hotel - Telegraph Hill Customer Speaker: Siew Yeow Loye, Global Foundries   CON8385 - Optimize Asset Performance and Reliability with AutoVue Visualization   Click here for full session description. Date:Thursday, October 4, 2012 Time: 2:15 p.m. – 3:15 p.m. Location: Palace Hotel – Gold Ballroom AutoVue Demo Pods: Demo   Demo ID: 3122   AutoVue: PLM & Enterprise Visualization Moscone West; Workstation: W-082 Demo ID: 3001  Oracle E-Business Suite Enterprise Asset Management and AutoVue Visualization Solutions Palace Hotel Level 2 HPU-008   Customers are also invited to attend the Oracle OpenWorld 2012 Supply Chain Management Customer Reception on Tuesday, October 2, 2012. This year's event is being held at ROE Lounge, located just 2 blocks from Moscone Center, and offers a casual and upbeat atmosphere so you can mix and mingle with friends and colleagues. This event sold out last year and space is again limited so Register Today. Date: Tuesday, October 2, 2012 Time: 6:00 p.m. – 8:00 p.m. Location: ROE Lounge, 651 Howard Street, San Francisco   For additional information regarding AutoVue sessions, demos, and activities be sure to review the AutoVue FocusOn Document.   Join us at Oracle OpenWorld, September 30–October 4, 2012 and discover new products, solutions, and practices to make you even more successful in your job and in your industry.

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• ArchBeat Link-o-Rama for 2012-09-25

  - by Bob Rhubart

  Oracle 11gR2 RAC on Software Defined Network (SDN) | Gilbert Stan "The SDN [software defined network] idea is to separate the control plane and the data plane in networking and to virtualize networking the same way we have virtualized servers," explains Gil Standen. "This is an idea whose time has come because VMs and vmotion have created all kinds of problems with how to tell networking equipment that a VM has moved and to preserve connectivity to VPN end points, preserve IP, etc." H/T to Oracle ACE Director Tim Hall for the recommendation. ServerSent-Events on WebLogic Server | Steve Buttons "The HTML5 ServerSent-Event model provides a mechanism to allow browser clients to establish a uni-directional communication path to a server, where the server is then able to push messages to the browser at any point in time," explains Steve "Buttso" Buttons. Focus on Architects and Architecture This handy guide for sessions and other activities at Oracle OpenWorld 2012 focuses on IT architecture in all its many facets and permutations. Operating System Set-up for WebLogic Server | Rene van Wijk Oracle ACE Rene van Wijk shows you how to set-up an operating system for WebLogic Server. "We will use VMware as our virtualization platform and use CentOS as the operating system," says van Wijk. "We end the post by showing how the operating system can be tuned when running a Java process such as WebLogic Server." Free eBook: Oracle SOA Suite - In the Customer's Words If you find yourself in the position of having to sell the idea of Service-oriented Architecture to business stakeholders this free e-book may come in very handy. Check out "Oracle SOA Suite: In the Customer's Words. (Registration / Oracle.com login required.) Thought for the Day "The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency." — Bill Gates Source: BrainyQuote.com

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• Case study: LOREX Technology Increases Website Traffic 90% with Oracle ATG

  - by Richard Lefebvre

  LOREX Technology Increases Website Traffic 90% by Enhancing the Online Customer Experience with a Flexible E-Commerce Platform LOREX Technology Inc. provides businesses and consumers with advanced video surveillance security products under the LOREX and Digimerge brands. LOREX, which caters to midsize business and consumer markets, is available in thousands of retail locations across North America. The Digimerge division sells its products through security system distributors in North America. Both brands concentrate on the sale of wired, wireless, and IP security surveillance and monitoring equipment, including cameras, digital video recorders, and all-in-one systems. LOREX conducted an extensive search for the right e-commerce platform to address its immediate need for a more intuitive shopping cart interface that could grow along with the company. After reviewing other solutions, including open source, LOREX chose Oracle ATG Web Commerce because it addressed every stage of the buying process and crossed all customer touch points, including the Web, contact center, mobile devices, social media, and its B2B partners’ physical stores. LOREX also found that Oracle ATG Web Commerce’s functionality was more robust than competing options, and it offered an attractive total cost of ownership. “Oracle ATG Web Commerce provided an optimal foundation to support rapid, scalable, long-term business growth while allowing full control of the platform,” said Sufi Khan Sulaiman, director, E-Commerce and Digital, LOREX. Read full story here  

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• How do I force Wubi to install a 32-bit version?

  - by marx

  I'm using Windows 8 (32bit) customer preview and installing WUBI Ubuntu 12,04.1. I down loaded 32 bit installer from ubuntu dot com, The wubi installer says AMD 64 xt. I had a previous 12,04 install and in the terminal typed in uname -a, it say's 64 bit. I also opened detail from the system and it read 64 bit system. My question is: how to ensure that a windows/wubi/ubuntu/installer is 32 bit or 64 bit BEFORE making a commitment to install from the wrong wubi install? After posting this I did another wubi installation. Signed into ubuntu, opened system settings, open Details: OS Type 64 Bit. Why is it doing this? I have a 32 Bit machine: Toshiba Satellite A-215 S5818 (previous Windows Vista)<--wiped clean. from an earlier installation of Ubuntu 10.10 which worked, in feb 2012 i installed Win8 Customer Preview Release (32Bit) which took over the BOOT order and 140 GB Hard Disk. I am trying patiently to install WUBI 32 BIT Ubuntu 12.04 Install, it keeps returning 64 BIT install.. Why?? I should also mention that i was successful in a dual boot install ubuntu 10.04/win8 32 bit install and upgraded to 12.04 which is fine for now, but i want a win8/wubi/ubuntu12.04 32 bit working not 64 bit breaking what i have. thank you.

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• design in agile process

  - by ying

  Recently I had an interview with dev team in a company. The team uses agile + TDD. The code exercise implements a video rental store which generates statement to calc total rental fee for each type of video (new release, children, etc) for a customer. The existing code use object like: Statement to generate statement and calc fee where big switch statement sits to use enum to determine how to calc rental fee customer holds a list of rentals movie base class and derived class for each type of movie (NEW, CHILDREN, ACTION, etc) The code originally doesn't compile as the owner was assumed to be hit by a bus. So here is what I did: outlined the improvement over object model to have better responsibility for each class. use strategy pattern to replace switch statement and weave them in config But the team says it's waste of time because there is no requirement for it and UAT test suite works and is the only guideline goes into architecture decision. The underlying story is just to get pricing feature out and not saying anything about how to do it. So the discussion is focused on why should time be spent on refactor the switch statement. In my understanding, agile methodology doesn't mean zero design upfront and such code smell should be avoided at the beginning. Also any unit/UAT test suite won't detect such code smell, otherwise sonar, findbugs won't exist. Here I want to ask: is there such a thing called agile design in the agile methodology? Just like agile documentation. how to define agile design upfront? how to know enough is enough? In my understanding, ballpark architecture and data contract among components should be defined before/when starting project, not the details. Am I right? anyone can explain what the team is really looking for in this kind of setup? is it design aspect or agile aspect? how to implement minimum viable product concept in the agile process in the real world project? Is it must that you feel embarrassed to be MVP?

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• The Importance of Fully Specifying a Problem

  - by Alan

  I had a customer call this week where we were provided a forced crashdump and asked to determine why the system was hung. Normally when you are looking at a hung system, you will find a lot of threads blocked on various locks, and most likely very little actually running on the system (unless it's threads spinning on busy wait type locks). This vmcore showed none of that. In fact we were seeing hundreds of threads actively on cpu in the second before the dump was forced. This prompted the question back to the customer: What exactly were you seeing that made you believe that the system was hung? It took a few days to get a response, but the response that I got back was that they were not able to ssh into the system and when they tried to login to the console, they got the login prompt, but after typing "root" and hitting return, the console was no longer responsive. This description puts a whole new light on the "hang". You immediately start thinking "name services". Looking at the crashdump, yes the sshds are all in door calls to nscd, and nscd is idle waiting on responses from the network. Looking at the connections I see a lot of connections to the secure ldap port in CLOSE_WAIT, but more interestingly I am seeing a few connections over the non-secure ldap port to a different LDAP server just sitting open. My feeling at this point is that we have an either non-responding LDAP server, or one that is responding slowly, the resolution being to investigate that server. Moral When you log a service ticket for a "system hang", it's great to get the forced crashdump first up, but it's even better to get a description of what you observed to make to believe that the system was hung.

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• Oracle Database Appliance - How to Sell a Unique Product : Webcast Replay

  - by Cinzia Mascanzoni

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Learn about: ODA Benefits : Fast, Easy, Cost Efficient, Highly Reliable Feedback from early Customer Wins : What can we learn? Objection Handling : Overcoming the most common customer questions Going beyond the Database: The ODA Eco System for applications, backup & more If you missed the  webcasts in April, go on the EMEA VAD Resource Center - Enablement Tab, click here and follow the instruction to access the replay.

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• Question about a simple design problem

  - by Uri

  At work I stumbled uppon a method. It made a query, and returned a String based on the result of the query, such as de ID of a customer. If the query didn't return a single customer, it'd return a null. Otherwise, it'd return a String with the ID's of them. It looked like this: String error = getOwners(); if (error != null) { throw new Exception("Can't delete, the flat is owned by: " + error); } ... Ignoring the fact that getCustomers() returns a null when it should instead return an empty String, two things are happening here. It checks if the flat is owned by someone, and then returns them. I think a more readable logic would be to do this: if (isOwned) { throw new Exception("Can't delete, the flat is owned by: " + getOwners()); } ... The problem is that the first way does with one query what I do with two queries to the database. What would be a good solution involving good design and efficiency for this?

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• Is Oracle Database Appliance (ODA) A Best Kept Secret?

  - by Ravi.Sharma

  There is something about Oracle Database Appliance that underscores the tremendous value customers see in the product. Repeat purchases. When you buy “one” of something and come back to buy another, it confirms that the product met your expectations, you found good value in it, and perhaps you will continue to use it. But when you buy “one” and come back to buy many more on your very next purchase, it tells something else. It tells that you truly believe that you have found the best value out there. That you are convinced! That you are sold on the great idea and have discovered a product that far exceeds your expectations and delivers tremendous value! Many Oracle Database Appliance customers are such larger-volume-repeat-buyers. It is no surprise, that the product has a deeper penetration in many accounts where a customer made an initial purchase. The value proposition of Oracle Database Appliance is undeniably strong and extremely compelling. This is especially true for customers who are simply upgrading or “refreshing” their hardware (and reusing software licenses). For them, the ability to acquire world class, highly available database hardware along with leading edge management software and all of the automation is absolutely a steal. One customer DBA recently said, “Oracle Database Appliance is the best investment our company has ever made”. Such extreme statements do not come out of thin air. You have to experience it to believe it. Oracle Database Appliance is a low cost product. Not many sales managers may be knocking on your doors to sell it. But the great value it delivers to small and mid-size businesses and database implementations should not be underestimated. 

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• Which architecture should I choose for this project?

  - by Jichao

  I have a project. The server which based on a phone PCI-board is responsible for received phone calls from the customer and then redirect the phone calls to the operators. I have decided to code the server using c++ programming language and qt framework because the PCI-board SDK's interface is c/c++ originated and for the sake of portability. The server need to send the information of the the customer to the operator while ringing the operator and the ui interface of the operator client should be browser-based. Now the key problem is how could the server notify the operator that there is a phone call for he/she. One architecture I have considered is like this, The operator browser client use ajax pooling the web server to check whether there is call to the client; the web server pooling the database server to check whether there is call; the desktop server(c++) wait for the phone calls and set the information in the database. The other operations such as hang up the phone call from the client, retransfer the phone call to the other operator also use this architecture. Then, is there any way other than pooling the server(js code setInterval('getDail', 1000)) to decide whether there is a call to the operator? Is this architecture feasible or should I use some terrific techniques that I do know such as web services,xml-rpc, soap???

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• Get to No as fast as possible

  - by Tim Hibbard

  There is a sales technique where the strategy is to get the customer to say “No deal” as soon as possible.  The idea being that by establishing terms that your customer is not comfortable with with, the sooner you can figure out what they will be willing to agree to.  The same principal can be applied to code design.  Instead of nested if…then statements, a code block should quickly eliminate the cases it is not equipped to handle and just focus on what it is meant to handle. This is code that will quickly become maintainable as requirements change: private void SaveClient(Client c) { if (c != null) { if (c.BirthDate != DateTime.MinValue) { foreach (Sale s in c.Sales) { if (s.IsProcessed) { SaveSaleToDatabase(s); } } SaveClientToDatabase(c); } } }   If an additional requirement comes along that requires the Client to have Manager approval or for a Sale to be under $20K, this code will get messy and unreadable. A better way to meet the same requirements would be: private void SaveClient(Client c) { if (c == null) { return; } if (c.BirthDate == DateTime.MinValue) { return; }   foreach (Sale s in c.Save) { if (!s.IsProcessed) { continue; } SaveSaleToDatabase(s); } SaveClientToDatabase(c); } This technique moves on quickly when it finds something it doesn’t like.  This makes it much easier to add a Manager approval constraint.  We would just insert the new requirement before the action takes place.

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• Is my project a web site or a mobile app?

  - by Evik James

  I am a web developer. I have been developing web sites professionally for 15+ years using ColdFusion, SQL Server, and jQuery. I am doing a project for a client that uses the above technologies. The site has a mobile facet too. For that, I am using jQuery Mobile. The site enables retail store personnel to gather a store customer's preferences using any smart phone or tablet. The store personnel just needs to access a special link via a QR code and a login. Anyone can easily access the site from a PC's browser, too. Some sources suggest that mobile apps must be downloaded and installed using a third party, such as from Google, Amazon, or Apple. Others sources suggest that any information designed for use on mobile device is a mobile app. Regarding the site that is specifically designed for use by mobile devices that extensively uses jQuery Mobile, is this a "web site" or a "mobile app"? What is the "proper" description for this type of site? My customer insists that it is one and not the other. I insist that it is the other and not the one. Can you help me clarify this?

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• Managed Cloud Services Wins Another Prestigious Industry Award

  - by Dori DiMassimo-Oracle

  Over the last 90 days, Oracle Managed Cloud Services has been the proud recipient of TWO prestigious industry awards for service excellence and customer value leadership.  The most recent award is last month's 2014 Frost & Sullivan Best Practice Award - North America Managed Cloud Customer Value Leadership Award, which rated Oracle Managed Cloud Services as the clear leader versus other providers; Managed Cloud received an "exceptional" rating in 9 of 10 evaluation categories.  The research report  is an excellent look at our industry and what is valued by cloud customers looking for a managed solution.   In April, Managed Cloud was a repeat winner of the Outsourcing Excellence Award - 2014 Outsourcing Excellence Award - Best ITO Infrastructure (Sony Computer Entertainment America).  Last year we won the award for Best Cloud: 2013 Outsourcing Excellence Award - Best Cloud (Take-Two Interactive)  These awards are a great testimony of the transformation of Managed Cloud Services to a true Cloud-based business and a strategic and relevant part of the Oracle Cloud Solutions portfolio.  Frost & Sullivan, in particular, recognizes our vision and our capability of successfully managing business transactions in the cloud.

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• MOS Community rewards Ram Kasthuri w/ FREE OOW Pass!

  - by cwarticki

  Congratulations Ram Kasthuri on Receiving a Free Full Conference Pass to Oracle OpenWorld!  Thank you for helping other members through your participation in My Oracle Support Community My Oracle Support Community member Ram Kasthuri received a free Oracle OpenWorld Pass from the My Oracle Support Community in appreciation for his work in answering questions posted by other Community members. Ram, an independent consultant, is an Application Solution Architect with Canon. He has been a valued Oracle customer for over 13 years. Ram is an active member in several of the Oracle EBS communities. He has achieved the Expert Level of recognition through his active participation.   Ram described the value he receives from My Oracle Support Community when he said what “I like best about the communities is the vicarious learning from real business scenarios posted by other Community members. The questions are real opportunities to learn all things Oracle, and EBS especially.” Ram is one of those member's who answers more questions than he posts, so he must get a lot of that vicarious learning. Oracle Premier Support customers can get answers and learn from both peers who have faced similar situations and Oracle experts. Join us in My Oracle Support Community. Look for Ram this week at Oracle OpenWorld and join him in My Oracle Support Community when you return to work. And while you’re at Oracle OpenWorld, Oracle Customer Support Services invites you to expand your knowledge by meeting with Oracle Support experts. Learn more about our sessions and network opportunities today!

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• Would form keys reduce the amount of spam we receive?

  - by David Wilkins

  I work for a company that has an online store, and we constantly have to deal with a lot of spam product reviews, and bogus customer accounts. These are all created by automated systems and are more of a nuisance than anything. What I am thinking of (in lieu of captcha, which can be broken) is adding a sort of form key solution to all relevant forms. I know for certain some of the spammers are using XRumer, and I know they seldom request a page before sending us the form data (Is this the definition of CSRF?) so I would think that tying a key to each requested form would at least stem the tide. I also know the spammers are lazy and don't check their work, or they would see that we have never posted a spam review, and they have never gained any revenue from our site. Would this succeed in significantly reducing the volume of spam product reviews and customer account creations we are seeing? EDIT: To clarify what I mean by "Form Keys": I am referring to creating a unique identifier (or "key") that will be used as an invisible, static form field. This key will also be stored either in the database (relative to the user session) or in a cookie variable. When the form's target gets a request, the key must be validated for the form's data to be processed. Those pesky bots won't have the key because they don't load the javascript that generates the form (they just send a blind request to the target) and even if they did load the javascript once, they'd only have one valid key, and I'm not sure they even use cookies.

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• ASP.NET MVVM Handling multiple Data Transfer Objects on a single page

  - by meffect

  I have an asp.net mvc "edit" page which allows the user to make edits to the parent entity, and then also "create" child entities on the same page. Note: I'm making these data transfer objects up. public class CustomerViewModel { public int Id { get; set; } public Byte[] Timestamp { get; set; } public string CustomerName { get; set; } public etc.. public CustomerOrderCreateViewModel CustomerOrderCreateViewModel { get; set; } } In my view I have two html form's. One for Customer "edit" Http Posts, and the other for CustomerOrder "create" Http Posts. In the view page, I load the CustomerOrder "create" form in using: <div id="CustomerOrderCreate"> @Html.Partial("Vendor/_CustomerOrderCreatePartial", Model.CustomerOrderCreateViewModel) </div> The CustomerOrder html form action posts to a different controller HttpPost ActionResult than the Customer "edit" Action Result. My concern is this, on the CustomerOrder controller, in the HttpPost ActionResult [HttpPost] public ActionResult Create(CustomerOrderCreateViewModel vm) { if (!ModelState.IsValid) { return [What Do I Return Here] } ...[Persist to database code]... } I don't know what to return if the model state isn't valid. Right now it's not a problem, because jquery unobtrusive validation handles validation on the client. But what if I need more complex validation (ie: the server needs to handle the validation).

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• Why Do Spreadsheets Not Work in an Enterprise Planning Environment ?

  - by Mike.Hallett(at)Oracle-BI&EPM

  “Around 93% of managers gather or analyze information in spreadsheets and 54% spend more time gathering information than analyzing it....”  Find answers in this Whitepaper: some extracts below: “Traditional budgeting and planning is a straight jacketed and hierarchical exercise.... how many businesses have planning and reporting processes that are smart, agile and aligned? The networked economy challenges the fundamentals of business organization, for example, where does the front-office stop and does the back-office start?  Is it still meaningful to plan for customer, channel, or product profitability, or is transaction profitability the only measure that counts? “Although conceptually, the idea of enterprise business planning is relatively straightforward it has proven to be illusive, because of over reliance on spreadsheet-bound processes, a lack of control over data quality/management, limited use of advanced planning tools and the cultural impediments that afflict many planning processes. “In the absence of specialist tools, businesses tend to opt for ‘broad brush’ assumptions in financial plans which merely approximate the more granular assumptions used in operational plans. “Most businesses are familiar with the relationship between risk and reward but in assessing potential opportunities and developing business plans rarely acknowledge risks and probability in a formal way. Get your customer to see how they do against the “Enterprise Business Planning Checklist”: get them to read the Whitepaper.

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• Caching by in-memory dictionaries. Are we doing it all wrong?

  - by user73983

  This approach is pretty much the accepted way to do anything in our company. A simple example : when a piece of data for a customer is requested from a service, we fetch all the data for that customer(relevant part to the service) and save it in a in-memory dictionary then serve it from there on following requests(we run singleton services). Any update goes to DB, then updates the in memory dictionary. It seems all simple and harmless but as we implement more complicated business rules the cache gets out of sync and we have to deal with hard to find bugs. Sometimes we defer writing to database, keeping new data in cache till then. There are cases when we store millions of rows in memory because the table has many relations to other tables and we need to show aggregate data quickly. All this cache handling is a big part of our codebase and I sense this is not the right way to do it. All of this juggling adds too much noise to the code and it makes it hard to understand the actual business logic. However I don't think we can serve data in a reasonable amount of time if we have to hit the database every time. I am unhappy about the current situation but I don't have a better alternative. My only solution would be to use NHibernate 2nd level cache but I have nearly no experience with it. I know many campanies use Redis or MemCached heavily to gain performance but I have no idea how I would integrate them into our system. I also don't know if they can perform better than in-memory data structures and queries. Are there any alternative approaches that I should look into?

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• ISO 12207 - testing being only validation activity? [closed]

  - by user970696

  Possible Duplicate: How come verification does not include actual testing? ISO norm 12207 states that testing is only validation activity, while all static inspections are verification (that requirement, code.. is complete, correct..). I did found some articles saying its not correct but you know, it is not "official". I would like to understand because there are two different concepts (in books & articles): 1) Verification is all testing except for UAT (because only user can really validate the use). E.g. here OR 2) Verification is everything but testing. All testing is validation. E.g. here Definitions are mostly the same, as Sommerville's: The aim of verification is to check that the software meets its stated functional and non-functional requirements. Validation, however, is a more general process. The aim of validation is to ensure that the software meets the customer’s expectations. It goes beyond simply checking conformance with the specification to demonstrating that the software does what the customer expects it to do It is really bugging me because I tend to agree that functional testing done on a product (SIT) is still verification because I just follow the requirements. But ISO does not agree..

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• A Web Service to collect data from local servers every hour

  - by anilerduran

  I'm trying to find a way to collect data from different servers around the world. Here are the details: There is only one single PowerShell script on servers that encrypts data (simple csv file) and sends with preferred method (HTTP/HTTPS Post could be) There is no more control on that servers. Can't install any service, process etc. Just I can configure script to execute every hour. This script also will have encrypted username/password/license key for every server. Script will compress data and send to me with these information. So I need a service (I'm not sure if Web Service is the rigth solution) on the cloud that will help me to: Will get data that is sent from servers using a method. Will authenticate request to recognize sender using license key/username/password and most importantly, Will redirect/send this filecab to my SQL Server on the cloud (Azure). Also it should seperate data according to customer information in license key. So every data for every customer will be stored in dedicated DB/Tables on my SQL All the processes above should be completed automatically. No way for manual steps. Question: A Web Service (SOAP or Restful) is the rigth solution for that?

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