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  • Many users send using a single address, replies to that single address go to many users

    - by Keyslinger
    I work in an office with a Microsoft Exchange server for email. I would like to have the following workflow: John, Mary, or Sam send a message from Outlook on their respective computers. The customer receives the message from the address "[email protected]" The customer replies to the message from [email protected] and it is received by John, Mary, or Sam depending on who sent the message (if it was sent by John, the reply is sent to John, and so on). All users should also be able to send emails from their respective addresses as well (e.g. [email protected], etc.) Is this possible? If so, how can it be accomplished?

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  • Many users send using a single address, replies to that single address go to many users

    - by Keyslinger
    I work in an office with a Microsoft Exchange server for email. I would like to have the following workflow: John, Mary, or Sam send a message from Outlook on their respective computers. The customer receives the message from the address "[email protected]" The customer replies to the message from [email protected] and it is received by John, Mary, or Sam depending on who sent the message (if it was sent by John, the reply is sent to John, and so on). All users should also be able to send emails from their respective addresses as well (e.g. [email protected], etc.) Is this possible? If so, how can it be accomplished?

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  • Must I have Exchange to use Blackberry Enterprise Server Express?

    - by John Spaz
    In the past I've setup BES (not express) for a company that just wanted their users on the corporate network, they didn't care for email or any other enterprise feature, they just wanted to push a policy that the phones internet should be routed through the corporate network. I want to setup BES Express now for a customer that also just wants the phones on his network but wherever I look, it says that BES Express requires Exchange. Is there a way to install BES Express without Exchange and without a AD Domain? Basically what the customer wants to accomplish is to be able to filter and log the internet access on the phones.

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  • Can I split a spreadsheet into multiple files based on a column in Excel 2007?

    - by geofftnz
    Is there a way in Excel to split a large file into a series of smaller ones, based on the contents of a single column? eg: I have a file of sales data for all sales reps. I need to send them a file to make corrections and send back, but I dont want to send each of them the whole file (because I dont want them changing eachother's data). The file looks something like this: salesdata.xls RepName Customer ContactEmail Adam Cust1 [email protected] Adam Cust2 [email protected] Bob Cust3 [email protected] etc... out of this I need: salesdata_Adam.xls RepName Customer ContactEmail Adam Cust1 [email protected] Adam Cust2 [email protected] and salesdata_Bob.xls Bob Cust3 [email protected] Is there anything built-in to Excel 2007 to do this automatically, or should I break out the VBA?

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  • Remove all HTTP bindings from an IIS 6 site while leaving SSL bindings

    - by MikeBaz
    We have a (remote, via a reseller) customer who configured their IIS6 server to not have any port 80 HTTP bindings, only port 443 SSL bindings. We would like to reproduce this without going through the three layers (!) to get to the customer to test some error scenerios. However, whenever I try to get IIS to not listen on IIS at all, I can't do it. If I do it in the UI, either leaving in the main properties page, or in the advanced bindings page, the UI does not let me proceed. If I remove the HTTP ServerBindings from the metabase.xml directly, IIS makes it port 80, all unassigned addresses anyway. Is there a way to get to the "SSL only" state naturally? Please note I am NOT talking about the "require SSL" checkbox or underlying metabase setting, as that still listens on port 80 (or whatever) to give the "SSL required" error message. I'm talking about not having any bindings listed at all for HTTP.

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  • Postfix: How to apply header_checks only for specific Domains?

    - by Lukas
    Basically what I want to do is rewriting the From: Header, using header_checks, but only if the mail goes to a certain domain. The problem with header_check is, that I can't check for a combination of To: and From: Headers. Now I was wondering if it was possible to use the header_checks in combination with smtpd_restriction_classes or something similar. I've found a lot information about header_checks and multiple header fields, when searching the net. All of them basically telling me, that one can't combine two header for checking. But I didn't find any information if it was possible to only do a header check if a condition (eg. mail goes to example.com) was met. Edit: While doing some more Research I've found the following article which suggests to add a Service in postfix master.cf, use a transportmap to pass mails for the Domain to that service and have a separate header_check defined with -o. The thing is that I can't get it to work... What I did so far is adding the Service to the master.cf: example unix - - n - - smtpd -o header_checks=regexp:/etc/postfix/check_headers_example Adding the followin Line to the transportmap: example.com example: Last but not least I have two regexp-files for header checks, one for the newly added service, and one to redirect answers to the rewritten domain. check_headers_example: /From:(.*)@mydomain.ain>(.*)/ REPLACE From:[email protected]>$2 Obviously if someone answers, the mail would go to nirvana, so I have the following check_headers defined in the main postfix process: /To:(.*)<(.*)@mydomain.example.com>(.*)/ REDIRECT [email protected]$2 Somehow the Transport is ignored. Any help is appreciated. Edit 2: I'm still stuck... I did try the following: smtpd_restriction_classes = header_rewrite header_rewrite = regexp:/etc/postfix/rewrite_headers_domain smtpd_recipient_restrictions = (some checks) check_recipient_access hash:/etc/postfix/rewrite_table, (more checks) In the rewrite_table the following entries exist: /From:(.*)@mydomain.ain>(.*)/ REPLACE From:[email protected]>$2 All it gets me is a NOQUEUE: reject: 451 4.3.5 Server configuration error. I couldn't find any resources on how you would do that but some people saying it wasn't possible. Edit 3: The reason I asked this question was, that we have a customer (lets say customer.com) who uses some aliases that will forward mail to a domain, let's say example.com. The mailserver at example.com does not accept any mail from an external server that come from a sender @example.com. So all mails that are written from example.com to [email protected] will be rejected in the end. An exception on example.com's mailserver is not possible. We didn't really solve this problem, but will try to work around it by using lists (mailman) instead of aliases. This is not really nice though, nor a real solution. I'd appreciate all suggestions how this could be done in a proper way.

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  • Outlook receives winmail.txt attachment instead of Excel, PowerPoint or Word attachments from Lotus

    - by Philippe
    Ok so the title pretty much says it all. We are offering a Hosted Exchange solution for our customer. Everything is working fine except for one customer complaining that he is receiving winmail.dat or winmail.txt attachments instead of the actual Word Excel or PowerPoint attachments he should be receiving, only when these messages come from a specific European senders, that is using Lotus Notes. I know that usually the problem is coming from Outlook senders to other mail clients, but this is not the first they inform me of this but I can't find anything on the matter so far. Has anyone ever gotten and solved this problem? If not, does anyone have any idea regarding this? I had solved this problem a few months ago, by upgrading Outlook to SP2 and then uninstalling it using the Service Pack removing tool of Microsoft. It seems that only the latest SP1 version could work but not the SP2. The problem is that now nothing is working at all. Thank you for your help, Philippe

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  • How to find what Service Pack of IE is currently installed on the system?

    - by Kanini
    Hello...We have website and one of our customers complains that when he launches the URL there is a blank popup that appears on his window. He uses IE 7. We have tried to reproduce the same behaviour in our local PC's but we are not able to do so. The site opens up perfectly fine in our systems. We suspect that it could be due to a different Service Pack installed on the customer's PC. Is there a way we can find out which SP is he running on. What would be the simplest process which we can then pass on to the customer to know which SP is he running on?

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  • OEM to Virtual Machine for Diaster Recovery / Business Continuity.

    - by James
    Hello, We are trying to deploy a Business Continuity Appliance (Zenith BDR) for a customer and one of the features is the ability to bring up the failed server in a virtual machine on the appliance. Great feature. However, the customer has OEM version of Server 2003 on that server and it comes up requiring immediate re-activation since it is now on different hardware. We would be happy with a 2-3 day grace period which is what we expected, but this isn't happening. What are the solutions without having to purchase another VLK copy of Server 2008 and re-installing the server with that license just so we can set this thing up.

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  • Remote support via VPN without split tunnel

    - by Robe Eleckers
    my title might not be very clear, but I'll explain my setup in more detail now. We have several customers (companies) that need to be remotely supported. At these customers we have servers running with our software that needs to be serviced. These servers are (almost) never connected to the internet. For this we have multiple PC's running VPN clients. These PC's run a VNC server so our service engineers can login from their home laptop remotely to these PC's and connect from there to our customer via the VPN connection on the PC. The problem is however that several customers do not allow split tunneling. That means that when we connect via VPN to such a customer the VNC connection drops. Our current workaround is using a Citrix VM which we control via XenCenter console, but it's quite slow. Are there common solutions to handle this?

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  • custom adm file for IE search providers on Windows 2003

    - by filipv
    Hi, I have been stumped by this issue for some time, I created a custom ADM template for a customer to populate the search providers in Internet Explorer 7 and 8. The custom ADM works fine and I have set 3 search providers, the problem is that I cannot change them (the customer wants to change the entry for wikipedia from EN to NL), I edited the ADM file but the clients seem to keep on using the old settings. Removing/replacing the adm file has no effect either, the settings remain. I used the following article as a base: http://support.microsoft.com/kb/918238 For IE8 you need to work with a name instead of a UID for the default entry, that works as expected. but there seems to be no way to change the setting once in place.

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  • Is there a relation between MS SQL Server client licenses and performance

    - by ramdaz
    I have a customer who has an .Net application running on MS SQL Server 2008, supplied by our company as a part of Microsoft Small Business Server. He started off with around 5 users, and hence we had not sold any extra licenses. Today there are 40 users, and there's performance degradation. An MS Consultant said that to improve performance you need to buy extra licenses. Is there a relationship. I am anyway planning to force the customer to buy extra licenses on legal grounds. But will there be any appreciable performance difference too? Advice welcome

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  • Excel - How to count matches in data?

    - by JunkUtopia
    I am looking for patterns in the user journey of converted customers. I have each customers details in a row and then each step of the journey in it's own cell in columns, with up to 12 steps for each customer. For example if I want to find the count of every customer who at any point in their journey has for example, downloaded a pdf and contacted us via email, what formula is best suited to this? I've tried countifs but couldn't get it to work over multiple columns. Thank you.

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  • How to handle recurring dates (dates only) in .NET?

    - by Wayne M
    I am trying to figure out a good way to handle recurring events in .NET, specifically for an ASP.NET MVC application. The idea is that a user can create an event and specify that the event can occur repeatedly after a specific interval (e.g. "every two weeks", "once a month" and so on). What would be the best way to tackle this? My brainstorming right now is to have two tables: Job and RecurringJob. Job is the "master" record and has the description of the job as well a key to what customer it's for, while RecurringJob links back to Job and has additional info on what the occurrence frequency is (e.g. 1 for "once a month") as well as the timespan (e.g. "Weekly", "Monthly"). The issue is how to determine and set the next occurrence of the job since this will have to be something that's done regularly. I've seen two trains of thought with this: This logic should either be stored in a database column and periodically updated, or calculated on the fly in the code. Any thoughts or suggestions on tackling this? Edit: this is for a subscription based web app I'm creating to let service businesses schedule their common recurring jobs easily and track their customers. So a typical use might be to create a "Cut lawn" job for Mr Smith that occurs every month The exact date isn't important - it's the ability for the customer to see that Mr Smith gets his lawn cut every month and followup with him about it. Let me rephrase the above to better convey my idea. A sample use case for the application might be as follows: User pulls up the customer record for John Smith and clicks the Add Job link. The user fills out the form to create a job with a name of "Cut lawn", a start date of 11/15/2009, and selects a checkbox indicating that this job continually occurs. The user is presented with a secondary screen asking for the job frequency. The user indicates (haven't decided how at this point - let's assume select lists) that the job occurs once a month. User clicks save. Now, when the user views the record for John Smith, they can see that he has a job, "Cut lawn", that occurs every month starting from 11/15/2009. On the main dashboard when it's one week prior to the assumed start date, the user sees the job displayed with an indicator such as "12/15/2009 - Cut lawn (John Smith)". A week before the due date someone from the company calls him up to schedule and he says he's going to be out of town until 1/1/2010, so he wants his appointment rescheduled for that date. Our user can change the date for the job to be 1/1/2010, and now the recurrence will start one month from that date (e.g. next time will be 2/1/2010). The idea behind this is that the app is targeting businesses like lawn care, plumbers, carpet cleaners and the like where the exact date isn't as important (because it can and will change as people are busy), the key thing is to give the business an indicator that Mr. Smith's monthly service is coming up, and someone should give him a call to determine when exactly it can be scheduled for. In effect give these businesses a way to track repeat business and know when it's time to followup with a customer.

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  • Client can't reach my production webserver. It's their ISP's fault, but now what?

    - by MikeN
    I have a customer in Michigan who can't access my production SaaS webserver that is hosted on Slicehost. All other companies across the US/Canada/Europe have no problem reaching the site. This problem is occuring intermittantly, and Slicehost customer service says it's a problem with the client's ISP. I got the IP address of my client, and ping'ing that IP address from my PROD server fails, but ping'ing the IP address from my dev box or our seperate blog server (also hosted on slicehost) works. How do I debug a problem like this? I asked the client to reach out to their local ISP and ask about this problem. A traceroute shows that the packets are getting stopped on a Comcast Michigan node which is the client's ISP. Is there anything I can do additionally to fix this problem for my client?

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  • Can Office Project Server 2010 handle issue tracking?

    - by JL
    I have a scenario where I want to be able to allow customers to login to a customer facing portal on the web, and log issues / bugs. Internal team members should then be notified via email and the issue should be logged in Project Server. The ticket status should be Open, until either resolved or close, where the customer will be notified via email. Is this possible to do using Microsoft Project Server 2010? The question could also be can customers submit bugs to office 2010 projects via a custom web form of some kind, and can project handle the back-end gracefully.

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  • Find keyword values from PDF [closed]

    - by JukkaA
    I have a lot of PDF reports I'd need to index. They're mostly "text-based PDFs", not images. I know they all have account number in certain format, 123456AAAAA and some other keyword info like addresses, customer names etc. needed in indexing these files. Basically if the file is ab.pdf, I need to create ab.txt that contains: ACC=123456AAAA Customer=John Doe Date=20120808 What would be the best software/solution to generate indexing information for these? I know there's pdftotext, but piping it to different grep/awk commands is a hack... It would be nice to specify an area in PDF to search for the account number, and specify the format it is in.

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  • Redirecting to Login page in apache

    - by Shailesh Sutar
    I am working on OTRS where i want to set OTRS Login page on otrs.mydomain.com. I am having machine CentOS release 6.2 (Final). Currently I am accessing it,using otrs.mydomain.com/otrs/customer.pl for customer login AND otrs.mydomain.com/otrs/index.pl for admin login. I changed DocumentRoot to /opt/otrs but its not working as it should. OTRS is installed in /opt/otrs/ I am using Apache Server version: Apache/2.2.15 (Unix). Now i am stuck.

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  • Typical Service Response Time for software verndors [closed]

    - by Miky D
    I'm trying to find out what are the standard service/tech-support response times that are expected of a software vendor. We're being asked by a customer to enter into an agreement regarding technical support for a software application that we're selling. Basically, I'm interested in the typical turn-around time (i.e. time to respond, time to resolution) based on the severity of the issue. And also, I'm interested in the financial structure of such agreements: i.e. charge/incident, bundle with unlimited incidents/customer etc. Any information or suggestions of where to find such information (even examples of other software vendors websites) would be greatly appreciated!

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  • Url for search withing Exchange Server OWA

    - by Martin Vobr
    I can easily create url for searching the Internet for specific term: http://www.bing.com/search?q=example Is is possible to create a similar url for searching my Exchange server mailbox using Outlook Web App? Something like: http://my.exchange.server.tld/owa/search.aspx?q=example EDIT Some of comments asked for target, so here is the clarification: There is a web-based backoffice system which includes customer's email addresses. I want to provide an easy way to show emails related to this customer in a support mailbox. Adding a link to an OWA search result page seemed a way to accomplish quickly. I can lookup emails either via EWS or IMAP. I wanted to reuse OWA for displaying them instead of reinventing the wheel. If creating a search link is not possible what would be best alternative approach? I'm thinking about getting message list via EWS/IMAP, showing them and (at least now) redirecting to OWA in order to display the message content.

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  • Amazon S3: allow users to upload on a restricted basis (per bucket maybe)?

    - by Tom
    Hi there, I'm thinking about signing up to the Amazon S3 storage service. What I want to do is create a service where other people can register their own bucket with a certain amount of storage. These users will install my software, which then uploads their files. Of course, the users may only upload what they have paid for. For this to work I would like to create a separate bucket for each customer, each with its own properties. Question 1: is this possible with the API? How? This means that the installed software must have the rights needed to upload to my Amazon S3 account. Question 2: can I create individual authentication IDs for each bucket or customer, so that they can only upload with restrictions I have set? Thanks in advance.

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  • Can't access to a iSCSI volume

    - by jmiguel.rodriguez
    I have a iSCSI target on a customer place I'm using from an old Fedora (Core6) server. I configured it and formatted as ext3 (mistake, now I know) and I've been working with it for some time. Now I need to access this volume from other machine. As far as I've read, I can't do it safely from two machines at the same time (yep, that's the first thing I tried). So I've umount it from original server and tried to mount it on the new server (I did it at first with Ubuntu 10 LTS but when I was unable to do it I installed another Fedora with the same configuration) with no success. The problem: I can see all target on NAS but when I do a "fdisk -l" to see all devices and know which mount I see all targets as SFS filesystem. From the original server I see all SFS (after all, they belong to my customer and don't know what he have in) except the one I manage which I see as 'Linux'. What can I do? Thank you in advanced, regards, jmiguel

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  • Personally identifiable information (PII) on shared web hosting

    - by S. Cobbs
    Hey folks, I am providing web hosting services (shared and dedicated) and have had one of my shared hosting clients mention needing an SSL cert for their site where they are collecting insurance quotes in a form, including names and social security numbers. My privacy sense is tingling, and I'm pretty sure it's not legal (in the US) to do this on a shared system, but can't find anything to support my thoughts outside of PCI-DSS, but the customer isn't processing payments through the site so I'm not sure if that applies. I'm reading lots of policy documents where people advise to minimize and manage the PII footprint internally, but as the host I don't want to put all of my customer's clients at possible risk. I'm not looking here for legal advice necessarily, but perhaps someone in a similar position to mine can provide some rule of thumb or point me in the right direction.

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  • remove an open wifi of a service provider near my house

    - by wannik
    I'm using Win 7. There is an access point of a service provider wifi near my house. The wifi is not free and not WEB/WPA protected. Everyone can connect to it and it will show the company's login page. (if the username/password are put correctly, their customer can use the net.) I'm not the customer of the company and have my own access point in my house. But my computer always connect to the network of that company. I tried to remove the network but it keep coming back and connect to that access point instead of mine. What can I do to make my computer choose my access point first?

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  • how to bind input fields to a modal input fields AngularJS

    - by user3919120
    I have a form with a Customer and its properties populating input fields. If the user needs to change the Customer they click on the CustomerName input. A modal opens with a Customer List for them to choose from. There selection populates the input fields in that modal. I need to have that new information put in the already populated input fields. plunkr <div class="form-group"> <div class="input-group"> <span class="input-group-addon">C. Name</span> <input style="width:400px" ng-model="currentItem.CustomerName" class="form-control btn btn-default" ng-click="editJobCustomerModal()" /> </div> </div> <div class="form-group"> <div class="input-group"> <span class="input-group-addon">C. Address</span> <input style="width:390px" ng-model="currentItem.CustomerAddress" class="form-control" type="text"> </div> </div> Modal <div ng-controller="JobCtrl" data-backdrop="static" data-keyboard="false" class="modal fade" id="editJobCustomerModal" tabindex="-1" role="dialog" aria-labelledby="edit" aria-hidden="true"> <div class=" modal-dialog modal-editJobCustomer"> <div class="modal-content"> <div class="modal-header"> <h4 class="modal-title custom_align" id="Heading">Change Job Customer</h4> </div> <div class="modal-body"> <div class="container"> <form ng-submit="submitJob()" enctype="multipart/form-data"> <fieldset> <div class="col-md-8"> <!-- Prepended text--> <div class="form-group"> <div class="input-group"> <span class="input-group-addon">C. Name</span> <input style="width:400px" ng-model="selectedCustomer.CustomerName" class="form-control" type="text" /> </div> </div> <div class="form-group"> <div class="input-group"> <span class="input-group-addon">C. Address</span> <input style="width:390px" ng-model="selectedCustomer.CustomerAddress" class="form-control" type="text"> </div> </div> </fieldset><br /> <input style="float:right" class="btn btn-danger" ng-click="" type="button" value="Update"/> <input style="float:right; margin-right:20px" type="button" class="btn btn-primary" data-dismiss="modal" value="Cancel" /> </form> </div> </div> </div> </div> </div>

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