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• Major Analyst Report Chooses Oracle As An ECM Leader

  - by brian.dirking(at)oracle.com

  Oracle announced that Gartner, Inc. has named Oracle as a Leader in its latest "Magic Quadrant for Enterprise Content Management" in a press release issued this morning. Gartner's Magic Quadrant reports position vendors within a particular quadrant based on their completeness of vision and ability to execute. According to Gartner, "Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clearly articulated vision. In the context of ECM, they have strong channel partners, presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technology or vertical market. Leaders deliver a suite that addresses market demand for direct delivery of the majority of core components, though these are not necessarily owned by them, tightly integrated, unique or best-of-breed in each area. We place more emphasis this year on demonstrated enterprise deployments; integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical-process and horizontal-solution focus. Leaders should drive market transformation." "To extend content governance and best practices across the enterprise, organizations need an enterprise content management solution that delivers a broad set of functionality and is tightly integrated with business processes," said Andy MacMillan, vice president, Product Management, Oracle. "We believe that Oracle's position as a Leader in this report is recognition of the industry-leading performance, integration and scalability delivered in Oracle Enterprise Content Management Suite 11g." With Oracle Enterprise Content Management Suite 11g, Oracle offers a comprehensive, integrated and high-performance content management solution that helps organizations increase efficiency, reduce costs and improve content security. In the report, Oracle is grouped among the top three vendors for execution, and is the furthest to the right, placing Oracle as the most visionary vendor. This vision stems from Oracle's integration of content management right into key business processes, delivering content in context as people need it. Using a PeopleSoft Accounts Payable user as an example, as an employee processes an invoice, Oracle ECM Suite brings that invoice up on the screen so the processor can verify the content right in the process, improving speed and accuracy. Oracle integrates content into business processes such as Human Resources, Travel and Expense, and others, in the major enterprise applications such as PeopleSoft, JD Edwards, Siebel, and E-Business Suite. As part of Oracle's Enterprise Application Documents strategy, you can see an example of these integrations in this webinar: Managing Customer Documents and Marketing Assets in Siebel. You can also get a white paper of the ROI Embry Riddle achieved using Oracle Content Management integrated with enterprise applications. Embry Riddle moved from a point solution for content management on accounts payable to an infrastructure investment - they are now using Oracle Content Management for accounts payable with Oracle E-Business Suite, and for student on-boarding with PeopleSoft e-Campus. They continue to expand their use of Oracle Content Management to address further use cases from a core infrastructure. Oracle also shows its vision in the ability to deliver content optimized for online channels. Marketers can use Oracle ECM Suite to deliver digital assets and offers as part of an integrated campaign that understands website visitors and ensures that they are given the most pertinent information and offers. Oracle also provides full lifecycle management through its built-in records management. Companies are able to manage the lifecycle of content (both records and non-records) through built-in retention management. And with the integration of Oracle ECM Suite and Sun Storage Archive Manager, content can be routed to the appropriate storage media based upon content type, usage data or other business rules. This ensures that the most accessed content is instantly available, and archived content is stored on a more appropriate medium like tape. You can learn more in this webinar - Oracle Content Management and Sun Tiered Storage. If you are interested in reading more about why Oracle was chosen as a Leader, view the Gartner Magic Quadrant for Enterprise Content Management.

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• A Letter for Your CEO About Social Marketing’s Future

  - by Mike Stiles

  We’ll leave it to you to decide if or how to sneak this in front of them. Dear Chief: This social marketing thing looks serious. It’s gone beyond having a Facebook page and putting our info and a few promotions on it. It’s seriously disrupting how we’ve always done marketing. And its implications reach well beyond marketing. My concern is that we stay positioned ahead of these changes and are prepared to embrace, adapt and capitalize on these new capabilities as opposed to spending valuable time and money trying to shoehorn social into “the way we’ve always done things.” I’m also concerned about what happens if our competition executes on this before we do. The days of being able to impose our ad messaging on the masses to great effect are numbered. The public now has the tech tools and ability to filter out things that are irrelevant to them. And frankly, spending ad dollars to reach unlikely prospects isn’t the most efficient path for us either. Today, our customers have to genuinely love what we do. That starts with a renewed, customer-centric focus on the quality and usability of our product. If their experience with it is bad, they now have very connected, loud voices that will testify against us. We can’t afford that. Next, their customer service experience, before and after the sale, has to be a pleasant surprise. That requires truly knowing our customers and listening to them. Lip service won’t cut it. We have to get and use as much data on the customer as possible, interact with them wherever they want to interact with us, and commit to impressing them. If we do, they’ll get out there and advertise for us. Since peer-to-peer recommendation is the most effective marketing, that’s money in the bank. Social marketing is about forming relationships, same as how individuals use social. We want them to know us, trust us, and get real value from knowing us. That requires honesty and transparency that before now might have been uncomfortable. I propose that if we clearly make everything we do about our customers’ wants and needs, we’ll have nothing to hide. It will solidify customer loyalty, retention, and thus, revenue. These things can’t happen without certain tools and structural changes in the organization. There are social cloud platforms that integrate social management into all of the necessary areas: CRM, customer service, sales, marketing automation, content marketing, ecommerce, etc. This is will give us a real-time, complete view of the customer so their every interaction with us is attentive, personalized, accurate, relevant, and satisfying. Without it, we’re just a collage of disjointed systems, each gathering data that informs only its own departmental silo. The customer is voluntarily giving us everything we need to know about them to win them over, but we have to start listening and putting the pieces together. There’s still time. Brands are coming to terms with this transition to the socially enabled enterprise, but so far they aren’t moving very fast. Like us, they’re dealing with long-entrenched technologies and processes. CMO’s and CIO’s have to form new partnerships. Content operations have to be initiated and properly staffed and funded. Various departments must be able to utilize interconnected big data. What will separate the winners from the losers? Well chief, that’s why I’m writing you. It’s in your hands. These initiatives won’t get the kind of priority and seriousness that inspire actual deadlines & action unless they come from your desk. You have to be the champion of customer centricity. You have to be our change agent. You have to be our innovator. Otherwise, it’s going to be business as usual, and that puts us in a very vulnerable place. Sincerely, Your Team @mikestilesPhoto: Gary Scott, stock.xchng

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• Don&rsquo;t Kill the Password

  - by Anthony Trudeau

  A week ago Mr. Honan from Wired.com penned an article on security he titled “Kill the Password: Why a String of Characters Can’t Protect Us Anymore.” He asserts that the password is not effective and a new solution is needed. Unfortunately, Mr. Honan was a victim of hacking. As a result he has a victim’s vendetta. His conclusion is ill conceived even though there are smatterings of truth and good advice. The password is a security barrier much like a lock on your door. In of itself it’s not guaranteeing protection. You can have a good password akin to a steel reinforced door with the best lock money can buy, or you can have a poor password like “password” which is like a sliding lock like on a bathroom stall. But, just like in the real world a lock isn’t always enough. You can have a lock, security system, video cameras, guard dogs, and even armed security guards; but none of that guarantees your protection. Even top secret government agencies can be breached by someone who is just that good (as dramatized in movies like Mission Impossible). And that’s the crux of it. There are real hackers out there that are that good. Killer coding ninja monkeys do exist! We still have locks on our doors, because they still serve their role. Passwords are no different. Security doesn’t end with the password. Most people would agree that stuffing your mattress with your life savings isn’t a good idea even if you have the best locks and security system. Most people agree its safest to have the money in a bank. Essentially this is compartmentalization. Compartmentalization extends to the online world as well. You’re at risk if your online banking accounts are linked to the same account as your social networks. This is especially true if you’re lackadaisical about linking those social networks to outside sources including apps. The object here is to minimize the damage that can be done. An attacker should not be able to get into your bank account, because they breached your Twitter account. It’s time to prioritize once you’ve compartmentalized. This simply means deciding how much security you want for the different compartments which I’ll call security zones. Social networking applications like Facebook provide a lot of security features. However, security features are almost always a compromise with privacy and convenience. It’s similar to an engineering adage, but in this case it’s security, convenience, and privacy – pick two. For example, you might use a safe instead of bank to store your money, because the convenience of having your money closer or the privacy of not having the bank records is more important than the added security. The following are lists of security do’s and don’ts (these aren’t meant to be exhaustive and each could be an article in of themselves): Security Do’s: Use strong passwords based on a phrase Use encryption whenever you can (e.g. HTTPS in Facebook) Use a firewall (and learn to use it properly) Configure security on your router (including port blocking) Keep your operating system patched Make routine backups of important files Realize that if you’re not paying for it, you’re the product Security Don’ts Link accounts if at all possible Reuse passwords across your security zones Use real answers for security questions (e.g. mother’s maiden name) Trust anything you download Ignore message boxes shown by your system or browser Forget to test your backups Share your primary email indiscriminately Only you can decide your comfort level between convenience, privacy, and security. Attackers are going to find exploits in software. Software is complex and depends on other software. The exploits are the responsibility of the software company. But your security is always your responsibility. Complete security is an illusion. But, there is plenty you can do to minimize the risk online just like you do in the physical world. Be safe and enjoy what the Internet has to offer. I expect passwords to be necessary just as long as locks.

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• Is there a low carbon future for the retail industry?

  - by user801960

  Recently Oracle published a report in conjunction with The Future Laboratory and a global panel of experts to highlight the issue of energy use in modern industry and the serious need to reduce carbon emissions radically by 2050.  Emissions must be cut by 80-95% below the levels in 1990 – but what can the retail industry do to keep up with this? There are three key aspects to the retail industry where carbon emissions can be cut:  manufacturing, transport and IT.  Manufacturing Naturally, manufacturing is going to be a big area where businesses across all industries will be forced to make considerable savings in carbon emissions as well as other forms of pollution.  Many retailers of all sizes will use third party factories and will have little control over specific environmental impacts from the factory, but retailers can reduce environmental impact at the factories by managing orders more efficiently – better planning for stock requirements means economies of scale both in terms of finance and the environment. The John Lewis Partnership has made detailed commitments to reducing manufacturing and packaging waste on both its own-brand products and products it sources from third party suppliers. It aims to divert 95 percent of its operational waste from landfill by 2013, which is a huge logistics challenge.  The John Lewis Partnership’s website provides a large amount of information on its responsibilities towards the environment. Transport Similarly to manufacturing, tightening up on logistical planning for stock distribution will make savings on carbon emissions from haulage.  More accurate supply and demand analysis will mean less stock re-allocation after initial distribution, and better warehouse management will mean more efficient stock distribution.  UK grocery retailer Morrisons has introduced double-decked trailers to its haulage fleet and adjusted distribution logistics accordingly to reduce the number of kilometers travelled by the fleet.  Morrisons measures route planning efficiency in terms of cases moved per kilometre and has, over the last two years, increased the number of cases per kilometre by 12.7%.  See Morrisons Corporate Responsibility report for more information. IT IT infrastructure is often initially overlooked by businesses when considering environmental efficiency.  Datacentres and web servers often need to run 24/7 to handle both consumer orders and internal logistics, and this both requires a lot of energy and puts out a lot of heat.  Many businesses are lowering environmental impact by reducing IT system fragmentation in their offices, while an increasing number of businesses are outsourcing their datacenters to cloud-based services.  Using centralised datacenters reduces the power usage at smaller offices, while using cloud based services means the datacenters can be based in a more environmentally friendly location.  For example, Facebook is opening a massive datacentre in Sweden – close to the Arctic Circle – to reduce the need for artificial cooling methods.  In addition, moving to a cloud-based solution makes IT services more easily scaleable, reducing redundant IT systems that would still use energy.  In store, the UK’s Carbon Trust reports that on average, lighting accounts for 25% of a retailer’s electricity costs, and for grocery retailers, up to 50% of their electricity bill comes from refrigeration units.  On a smaller scale, retailers can invest in greener technologies in store and in their offices.  The report concludes that widely shared objectives of energy security, reduced emissions and continued economic growth are dependent on the development of a smart grid capable of delivering energy efficiency and demand response, as well as integrating renewable and variable sources of energy. The report is available to download from http://emeapressoffice.oracle.com/imagelibrary/detail.aspx?MediaDetailsID=1766I’d be interested to hear your thoughts on the report.   

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• Enterprise 2.0 - Connecting People, Processes & Content

  - by kellsey.ruppel(at)oracle.com

  With recent technological advances, the Internet is changing. When users head to the web, they are no longer just looking for information from a simple text and picture based website. Users want a more interactive experience - they want to participate, to share their views and get the feedback of others. And this is precisely what Web 2.0 technology addresses. Web 2.0 is about web applications that facilitate interactive information sharing, user-centered design and collaboration on the World Wide Web. Web 2.0 technology is everywhere on the Internet and is radically changing the speed and medium in which we interact and communicate. There are thousands of examples in the consumer world of Web 2.0 applications, technologies and solutions at work. You might be familiar with some of them...blogs, wikis (Wikipedia), Twitter, Facebook, LinkedIn - these are all examples of Web 2.0. And these technologies are transforming our world into a real-time, participation-oriented, user-driven, content-centric world. With all of these Web 2.0 solutions it's about the user, the consumer and all the content they are generating. It's a world full of online communities where people share and participate. We're not talking about disseminating information top-down , nor is it a bottom-up fight. Everyone has an equal opportunity to participate and share. The more you participate, the more you share, the more valued you are in the community. The web is not just a collection of documents online. It is the social web.  For the active users in the community, staying connected becomes critically important so they can participate at anytime and from anywhere. And because feedback and interaction are so critical, time is of the essence. When everyone is providing immediate responses, you feel the urge to do the same. Hence everything needs to be done right now, together...and collaboratively. With all the content being generated online by users, there is complete information overload out there. (That's a good thing for Google). But...it's no longer just about search. Sometimes you want the information to just come to you. Recommendations and discovery engines will deliver you more applicable results than a non-contextual search. How many of you have heard about a news headline on Facebook as part of your feed before you read the paper or see it on TV? This is how the new generation of workers live their daily lives...and as they enter the workforce, these trends and technologies are showing up in the enterprise too. A lot of the Web 2.0 technologies and solutions in the consumer world are geared for just that....consumers. But the core concepts that put them into the Web 2.0 category can be applied to the enterprise as well. And that is what we mean when we talk about Enterprise 2.0. Enterprise 2.0 is the use of Web 2.0 tools and technologies in the workplace.  It provides a modern user experience by connecting the people, content and business processes inside and outside the enterprise. Enterprise 2.0 empowers users to collaborate more effectively, find and share information in the proper content and improves the overall business processes which they participate in. As we head into 2011, is your organization using Enterprise 2.0 capabilities to the fullest? Are you connecting your people, processes and content together to provide a modern user experience?

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• Q&A: Oracle's Paul Needham on How to Defend Against Insider Attacks

  - by Troy Kitch

  Source: Database Insider Newsletter: The threat from insider attacks continues to grow. In fact, just since January 1, 2014, insider breaches have been reported by a major consumer bank, a major healthcare organization, and a range of state and local agencies, according to the Privacy Rights Clearinghouse.  We asked Paul Needham, Oracle senior director, product management, to shed light on the nature of these pernicious risks—and how organizations can best defend themselves against the threat from insider risks. Q. First, can you please define the term "insider" in this context? A. According to the CERT Insider Threat Center, a malicious insider is a current or former employee, contractor, or business partner who "has or had authorized access to an organization's network, system, or data and intentionally exceeded or misused that access in a manner that negatively affected the confidentiality, integrity, or availability of the organization's information or information systems."  Q. What has changed with regard to insider risks? A. We are actually seeing the risk of privileged insiders growing. In the latest Independent Oracle Users Group Data Security Survey, the number of organizations that had not taken steps to prevent privileged user access to sensitive information had grown from 37 percent to 42 percent. Additionally, 63 percent of respondents say that insider attacks represent a medium-to-high risk—higher than any other category except human error (by an insider, I might add). Q. What are the dangers of this type of risk? A. Insiders tend to have special insight and access into the kinds of data that are especially sensitive. Breaches can result in long-term legal issues and financial penalties. They can also damage an organization's brand in a way that directly impacts its bottom line. Finally, there is the potential loss of intellectual property, which can have serious long-term consequences because of the loss of market advantage.  Q. How can organizations protect themselves against abuse of privileged access? A. Every organization has privileged users and that will always be the case. The questions are how much access should those users have to application data stored in the database, and how can that default access be controlled? Oracle Database Vault (See image) was designed specifically for this purpose and helps protect application data against unauthorized access.  Oracle Database Vault can be used to block default privileged user access from inside the database, as well as increase security controls on the application itself. Attacks can and do come from inside the organization, and they are just as likely to come from outside as attempts to exploit a privileged account.  Using Oracle Database Vault protection, boundaries can be placed around database schemas, objects, and roles, preventing privileged account access from being exploited by hackers and insiders.  A new Oracle Database Vault capability called privilege analysis identifies privileges and roles used at runtime, which can then be audited or revoked by the security administrators to reduce the attack surface and increase the security of applications overall.  For a more comprehensive look at controlling data access and restricting privileged data in Oracle Database, download Needham's new e-book, Securing Oracle Database 12c: A Technical Primer. 

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• System.Threading.ThreadAbortException executing WCF service

  - by SURESH GIRIRAJAN

  In one of our prod server we recently ran into issue when we went and update the web.config and try to browse the service. We started seeing the service was not responding and getting the following warning in the application log. Our service is WCF service, BizTalk orchestration exposed as service. We have other prod server where we never ran into this issue, so what’s different with this server. After going thru lot of forum and came up on some Microsoft service pack and hot fix which related to FCN. But I don’t want to apply any patch on this server then we need to do on all the other servers too. So solution is simple, I dropped the existing website, created a new site with different name with updated web.config browse the service. Then dropped that site and recreate the original web site and it worked fine without any issue. Event Viewer:  Event Type:        Warning Event Source:    ASP.NET 2.0.50727.0 Event Category:                Web Event Event ID:              1309 Date:                     6/6/2011 Time:                    5:41:42 PM User:                     N/A Computer:          PRODP02 Description: Event code: 3005 Event message: An unhandled exception has occurred. Event time: 6/6/2011 5:41:42 PM Event time (UTC): 6/6/2011 9:41:42 PM Event ID: a71769f42b304355a58c482bfec267f2 Event sequence: 3 Event occurrence: 1 Event detail code: 0  Application information:     Application domain: /LM/W3SVC/518296899/ROOT/PortArrivals-2-129518698821558995     Trust level: Full     Application Virtual Path: /TESTSVC     Application Path: D:\inetpub\wwwroot\RFID\TESTSVC\     Machine name: PRODP02  Process information:     Process ID: 8752     Process name: w3wp.exe     Account name: domain\BizTalk_Svc_Hostlso  Exception information:     Exception type: ThreadAbortException     Exception message: Thread was being aborted.  Request information:     Request URL: http://localhost:81/TESTSVC/TESTSVCS.svc     Request path: /TESTSVC/TESTSVCS.svc     User host address: 127.0.0.1     User:      Is authenticated: False     Authentication Type:      Thread account name: domain\BizTalk_Svc_Hostlso  Thread information:     Thread ID: 22     Thread account name: domain\BizTalk_Svc_Hostlso     Is impersonating: False     Stack trace:    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)    at System.Web.HttpApplication.ApplicationStepManager.ResumeSteps(Exception error)  at System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)    at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)  <Description>Handling an exception.</Description> <AppDomain>/LM/W3SVC/518296899/ROOT/TESTSVC-6-129518741899334691</AppDomain> <Exception> <ExceptionType>System.Threading.ThreadAbortException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType> <Message>Thread was being aborted.</Message> <StackTrace> at System.Threading.Monitor.Enter(Object obj) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath) at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath) at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.HandleRequest() at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.BeginRequest() at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.OnBeginRequest(Object state) at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.WorkItem.Invoke2() at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.WorkItem.Invoke() at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.ProcessCallbacks() at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.CompletionCallback(Object state) at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped) at System.ServiceModel.Diagnostics.Utility.IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped) </StackTrace> <ExceptionString>System.Threading.ThreadAbortException: Thread was being aborted.    at System.Threading.Monitor.Enter(Object obj)    at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath)    at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath)    at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.HandleRequest()    at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.BeginRequest()    at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.OnBeginRequest(Object state)    at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.WorkItem.Invoke2()    at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.WorkItem.Invoke()    at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.ProcessCallbacks()    at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.CompletionCallback(Object state)    at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)    at System.ServiceModel.Diagnostics.Utility.IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)</ExceptionString>

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• Brainless Backups

  - by Jesse

  I’m a software developer by trade which means to my friends and family I’m just a “computer guy”. It’s assumed that I know everything about every facet of computing from removing spyware to replacing hardware. I also can do all of this blindly over the phone or after hearing a five to ten word description of the problem over dinner ;-) In my position as CIO of my friends and families I’ve been in the unfortunate position of trying to recover music, pictures, or documents off of failed hard drives on more than one occasion. It’s not a great situation for anyone, and it’s always at these times that the importance of backups becomes so clear. Several months back a friend of mine found himself in this situation. The hard drive on his 8 year old laptop failed and took a good number of his digital photos with it. I think most folks can deal with losing some of their music and even some of their documents, but it really stings to lose pictures of past events and loved ones. After ordering a new laptop, my friend went out and bought an external hard drive so that he could start keeping a backup of his data. As fate would have it, several months later the drive in his new laptop failed and he learned the hard way that simply buying the external hard drive isn’t enough… you actually have to copy your stuff over every once in awhile! The importance of backup and recovery plans is (hopefully) well known in IT organizations. Well executed backup plans are in place, and hopefully the backup and recovery process is tested regularly. When you’re talking about users at home, however, the need for these backups is often understood far too late. Most typical users can’t be expected to remember to backup their data regularly and also don’t always have the know-how to setup automated backups. For my friends and family members in this situation I recommend tools like Dropbox, Carbonite, and Mozy. Here’s why I like them: They’re affordable: Dropbox and Mozy both have free offerings, though most people with lots of music and/or photos to backup will probably exceed the storage limitations of those free plans pretty quickly. Still, all three offer pretty affordable monthly or yearly plans. In my opinion, Carbonite’s unlimited storage plan for $50-$60 per year is the best value around. They’re easy to setup: Both Dropbox and Carbonite are very easy to get setup and start using. I’ve never used Mozy, but I imagine it’s similarly painless to get up and running. Backups are automatically “off-site”: A backup that is sitting on an external hard drive right next to your computer is great, but might not protect against flood damage, a power surge, or other disasters in that single location. These services exist “in the cloud” so to speak, helping mitigate those concerns. Granted, this kind of backup scheme requires some trust in the 3rd party to protect your data from both malicious people and disastrous events. This truly is a bit of a double edged sword, but I sleep well at night knowing that my data is being backed up and secured by a company made up of engineers that focus on the business of doing backups right. Backups are “brainless”: What I like most about services like these is that they work “automagically” in the background, watching for files to be updated and automatically backing up those changes. There’s no need to remember to plug in that external drive and copy your data over. Since starting to recommend these services to my friends and family I find myself wearing my “data recovery” hat far less often. The only way backups are effective for your standard computer user is if they’re completely automatic. Backups need to be brainless, or they just won’t work.

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• December 3 is Stephanie Choyer Day

  - by rickramsey

  I don't answer Stephanie Choyer's email just so I can enjoy her French accent when she calls. "Reek! Reek! Why do joo not answer my eemails?" Without the French, life on Earth would be so much poorer. No, they don't bring to the party any motorcycles that grow chest on your hair, and the Citroen is such a frightening study in Automobile design that I don't dare climb inside one. But they have French architecture. French sidewalks. French villages. The French Alps. Grenoble. French cheese. French wine. And that glorious French accent. If I were French, I'd spend all my time enjoying being French. Which makes the work that Stephanie does day in and day with our hard-edged technologies and stubborn technologists so admirable. Oracle Solaris 11 Resources for Sysadmins and Developers The page in the link above represents the work of many people, but it was Steph who rounded them up. And it wasn't easy. I know, because I ran and hid from her on many, many occasions. But she was tireless. "Reek. Reek. Why have you not published Glynn's article? Pleeeease, you must!" Remember when tech companies gave you a simple choice? You could either read the 27,000 pages of documentation or a double-sided data sheet. Which will it be, pal? Then they started writing white papers. 74 pages of excellent prose did a beautiful job of explaining why the technology was fantastic, but never told you how to use it. Well, have you taken a look at these? How-To Technical Articles for System Admins and Developers Now you can get wicked excited about a cool technique described in a 74-page white paper, and find a technical article that shows you exactly how to use it. The wicked smart marketing folks on the Oracle Solaris team wrote them, but it was Steph who bribed them with a Cabernet or beat them over the head with a baguette until all that work was finished and posted on OTN. There are songs about French wine, but not about French vintners. There are songs about French cities, but not about French bricklayers. About French sidewalks, but not about the French policemen who keep them safe. As far as I know, there are no songs about OTN, but if there were, they would probably neglect to mention Steph. Which is why today, Dec 3rd, we celebrate Stephanie Choyer Day. We dedicate this day to our relentless, hardworking, tireless, patient and friendly French colleague with the delightful accent. If I knew how to speak French, I'd say "Thanks for all you do" in French. But I don't speak French. And I don't trust online translations. I'd probably wind up saying "My left foot yearns for curdled milk." So here it is in plain old English: Thank you, Stephanie. psssst! about that documentation and those white papers ... In case you haven't noticed, the Oracle Solaris doc team has done some pretty cool things with the Solaris docs. And those white papers are interesting reading, well worth setting aside some time. Because with Solaris, as you know, it's not just about getting by with a rudimentary grasp of the basics. It's about the amazing stuff savvy sysadmins and developers can do when they really understand it. Find them here: White Papers Documentation And don't forget training! - Rick Website Newsletter Facebook Twitter

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• Who Makes a Good Product Owner

  - by Robert May

  In general, the best product owners are those that care passionately about the customer of the product.  Note that I didn’t say about the product itself.  Actually, people that only care about the product, generally do not make good product owners.  Products only matter in relationship to their customers.  If a product doesn’t provide value to the customer, then the product has no value, no matter what a person might think of the product, and no matter what cool technologies exist inside of the product. A good product owner is also a good negotiator.  They recognize that many different priorities exist inside of a corporation, but that there can be only one list that developers work from.  A good product owner recognizes that its their job to help others around them prioritize (perhaps with a Product Council), but also understand that they alone have the final say about priorities and are willing to make the tough decisions required.  Deciding the priority between two perfectly valid stories is very difficult, especially when the stories are from two different departments! A good product owner is deeply interested in helping the team be successful.  They don’t seek to control the team, but instead seek to understand what the team can do and then work with the team to get the best product possible for the Customer.  A good product owner is never denigrating to team members, ever.  They recognize that such behavior would damage the trust that needs to be present between team members and product owners and will avoid it at all costs. In general, technical people (i.e. former or current developers) make poor product owners.  In their minds, they can’t separate implementation details from user functionality, so their stories end up sounding like implementation details.  For example, “The user enters their username on the password screen” is something that a technical product owner would write.  The proper wording for that story is “A user supplies the system with their credentials.”  Because technical people think different from the rest of the population, they are generally not a good fit. A good product owner is also a good writer.  Writing good stories demands good writing.  The art of persuasion, descriptiveness and just general good grammar are all required.  A good Product Owner must also be well spoken, since most of what will be conveyed will be conveyed with the spoken word, not just written word. A good product owner is a “People Person.”  They like talking to people and are very patient.  They don’t mind having questions repeated or fielding many questions, because they want to make sure that the ideas they’re conveying are properly understood so the customer gets the best product possible.  They are happy to answer any questions a team member may have and invite feedback and criticism of designs and stories, since they want a good product.  They really have little ego that gets in the way of building a great product. All of these qualities can be hard to find, but if you look close enough, you’ll find the right person in your organization.  Product owners can be found anywhere, not just in upper management.  Some of the best product owners are those that are very close to the customer.  In fact, check your customer support staff.  I’d bet that several great product owners are lurking there. Final note about what makes a good product owner.  You’re probably NOT going to find a good product owner in a manager, especially if they consider themselves a “Manager.”  Product owners don’t manage anything but the backlog, so be especially careful if the person you’re selecting for Product Owner is a manager. Up Next, “Messing with the Team.” Technorati Tags: Scrum,Product Owner

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• Would using a self-signed SSL certificate be appropriate in this scenario?

  - by Kevin Y

  Now I realize this topic has been discussed in a few questions before (specifically this one), but I'm still a little confused about the implications of using a self-signed certificate, and how I would be affected by doing so in this case. After reading various sources, I'm still a little confused about the exact details of using one. The biggest problem with a self-signed certificate, is a man-in-the-middle attack. Even if you are 100% sure that you are on the correct website and you completely trust the site (your email server for example), you could have someone intercept the connection and present you with their own self-signed certificate. You would think that you are using a secure connection with your email server but you are really using a secure connection to an attacker's email server. – SSL Shopper So somebody could switch out my self-signed certificate with their own, and I wouldn't be able to detect it? The way this site phrases it, it makes it sound worse to install a self-signed certificate than to leave your site without a certificate at all. Self-signed certificates cannot (by nature) be revoked, which may allow an attacker who has already gained access to monitor and inject data into a connection to spoof an identity if a private key has been compromised. CAs on the other hand have the ability to revoke a compromised certificate if alerted, which prevents its further use. - Wikipedia Does this mean that the only way someone could switch out their own certificate for mine is for them to find out the private key? I suppose this is more secure, but I'm still slightly confused about what exactly results from using a self-signed certificate. Is the only issue that obnoxious security warning that pops up in your browser when directed to the site, or is there more to it? Now in my case, I want to add the an SSL certificate to a minuscule Wordpress blog I run that I don't expect anyone else will read anytime soon; I mainly started it to get into the habit of blogging, and to learn more about the process of administrating a site (ex. what to do in situations like this one). Whenever I go to the login page and there's an HTTP:// instead of HTTPS://, I cringe a little. Submitting my password feels like I'm shouting my password out loud with hundreds of people listening. I don't plan on adding any other authors to the site, so I am the only person who would ever need to login. This isn't a site I'm trying to get page views from, or one that handles e-commerce or any sensitive info like that, simply my username and password to login with. One of the concerns (that I've gathered so far) of a self-signed certificate is that non-technical users might be scared by the security warning, but this would not be an issue in my case. TL;DR: If scaring visitors away isn't a concern (which it isn't in my case), is it acceptable to use a self-signed certificate for the purpose of encrypting my Wordpress blog's password, or are there added security issues I should be aware of? Essentially, I'm wondering whether adding a self-signed certificate will be safer than leaving my login page the way it is now, or if it adds the potential for more security breaches than leaving it sans-SSL.

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• Surface V2.0

  - by Dennis Vroegop

  It’s been quiet around here. And the reason for that is that it’s been quiet around Surface for a while. Now, a lot of people assume that when a product team isn’t making too much noise that must mean they stopped working on their product. Remember the PDC keynote in 2010? Just because they didn’t mention WPF there a lot of people had the idea that WPF was dead and abandoned for Silverlight. Of course, this couldn’t be farther from the truth. The same applies to Surface. While we didn’t hear much from the team in Redmond they were busy putting together the next version of the platform. And at the CES in January the world saw what they have been up to all along: Surface V2.0 as it’s commonly known. Of course, the product is still in development. It’s not here yet, we can’t buy one yet. However, more and more information comes available and I think this is a good time to share with you what it’s all about! The biggest change from an organizational point of view is that Microsoft decided to stop producing the hardware themselves. Instead, they have formed a partnership with Samsung who will manufacture the devices. This means that you as a buyer get the benefits of a large, worldwide supplier with all the services they can offer. Not that Microsoft didn’t do that before but since Surface wasn’t a ‘big’ product it was sometimes hard to get to the right people. The new device is officially called the “Samsung SUR 40 for Microsoft Surface” which is quite a mouthful. The software that runs the device is of course still coming from Microsoft. Let’s dive into the technical specs (note: all of this is preliminary, it’s still in the Alpha phase!): Audio out HDMI / StereoRCA / SPDIF / 2 times 3.5mm audio out jack Brightness 300 CD/m2 Communications 1GB Ethernet/802.11/Bluetooth Contrast Ratio 1:1000 CPU AMD Athlon X2 245e 2.9Ghz Dual Core Display Resolution Full HD 1080p 1920x1080 / 16:9 aspect ratio GPU AMD Radeon HD 6750 1GB GDDRS HDD 320 GB / 7200 RPM HDMI In / HDMI out Yes I/O Ports 4 USB, SD Card reader Operation System Embedded Windows 7 Professional 64 bits Panel Size 40” diagonal Protection Glass Gorilla Glass RAM 4 GB DD3 Weight / with standard legs 70.0 Kg / 154 lbs Weight / standalone 39.5 Kg / 87 lbs Height (without legs) 4 inch Contact points recognized > 50 Cool Factor Extremely   Ok, the last point is not official, but I do think it needs to be there. Let’s talk software. As noted, it runs Windows 7 Professional 64 bit, which means you can run Visual Studio 2010 on it. The software is going to be developed in WPF4.0 with the additional Surface SDK 2.0. It will contain all the things you’ve seen before plus some extra’s. They have taken some steps to align it more with the Surface Toolkit which you can download today, so if you do things right your software should be portable between a WPF4.0 Windows 7 Multi-touch app and the Surface v2 environment. It still uses infrared to detect contacts, so in that respect nothing much has changed conceptually. We still can differentiate between a finger, a tag or a blob. Of course, since the new platform has a much higher resolution (compared to the 1024x768 of the first version) you might need to look at your code again. I’ve seen a lot of applications on Surface that assume the old resolution and moving that to V2 is going to be some work. To be honest: as I am under NDA I cannot disclose much about the new software besides what I have told you here, but trust me: it’s going to blow people away. Now, the biggest question for me is: when can I get one? Until we can, have a look here: Tags van Technorati: surface,samsung,WPF

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• T-SQL Tuesday #005 : SSRS Parameters and MDX Data Sets

  - by blakmk

  Well it this weeks  T-SQL Tuesday #005  topic seems quite fitting. Having spent the past few weeks creating reports and dashboards in SSRS and SSAS 2008, I was frustrated by how difficult it is to use custom datasets to generate parameter drill downs. It also seems Reporting Services can be quite unforgiving when it comes to renaming things like datasets, so I want to share a couple of techniques that I found useful. One of the things I regularly do is to add parameters to the querys. However doing this causes Reporting Services to generate a hidden dataset and parameter name for you. One of the things I like to do is tweak these hidden datasets removing the ‘ALL’ level which is a tip I picked up from Devin Knight in his blog: There are some rules i’ve developed for myself since working with SSRS and MDX, they may not be the best or only way but they work for me. Rule 1 – Never trust the automatically generated hidden datasets Or even ANY, automatically generated MDX queries for that matter.... I’ve previously blogged about this here.   If you examine the MDX generated in the hidden dataset you will see that it generates the MDX in the context of the originiating query by building a subcube, this mean it may NOT be appropriate to use this in a subsequent query which has a different context. Make sure you always understand what is going on. Often when i’m developing a dashboard or a report there are several parameter oriented datasets that I like to manually create. It can be that I have different datasets using the same dimension but in a different context. One example of this, is that I often use a dataset for last month and a dataset for the last 6 months. Both use the same date hierarchy. However Reporting Services seems not to be too smart when it comes to generating unique datasets when working with and renaming parameters and datasets. Very often I have come across this error when it comes to refactoring parameter names and default datasets. "an item with the same key has already been added" The only way I’ve found to reliably avoid this is to obey to rule 2. Rule 2 – Follow this sequence when it comes to working with Parameters and DataSets: 1.    Create Lookup and Default Datasets in advance 2.    Create parameters (set the datasets for available and default values) 3.    Go into query and tick parameter check box 4.    On dataset properties screen, select the parameter defined earlier from the parameter value defined earlier. Rule 3 – Dont tear your hair out when you have just renamed objects and your report doesn’t build Just use XML notepad on the original report file. I found I gained a good understanding of the structure of the underlying XML document just by using XML notepad. From this you can do a search and find references of the missing object. You can also just do a wholesale search and replace (after taking a backup copy of course ;-) So I hope the above help to save the sanity of anyone who regularly works with SSRS and MDX.   @Blakmk

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• Will You Accept This Rose?

  - by user715249

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Ashley, Bentley and the Masked Man. If these names mean anything to you we know where you’ll be on Monday night – planted in front of your television awaiting the villain’s return and what is sure to be the most dramatic rose ceremony yet on the Bachelorette.  If you’re the Oracle PartnerNetwork Communications Team you’ll be spending your Monday night putting the final touches on the most exciting Partner Kickoff Event yet.  Listen in as Judson tells you more. Starting at 6:00 AM PT on Tuesday, June 29th partners – and potential partners – can tune in to watch the excitement unfold at partner.oracle.com.  The storyline for FY12 will continue to unfold with a special role being outlined for our ISV partners.  SPOILER ALERT: OPN has made an investment in how we’ll go to market together – trust us - you don’t want to get this news from the highlight reel. While we won’t be sending anyone home from the show, we do promise an exciting hour which will gear you up to go to market with Oracle in the new fiscal year.  The Oracle PartnerNetwork FY12 Kickoff is being held live 5 times and will include a ‘date card’ message for each region. EMEA Kickoff - Tuesday, June 29, at 6 a.m. PT / 2 p.m. BT LAD Kickoff – Tuesday, June 29, at 8 a.m. PT / noon DT North America Kickoff – Tuesday, June 29, at 10 a.m. PT / 1 p.m. ET Japan Kickoff – Tuesday, June 29, at 6 p.m. PT / Wednesday, June 30, at 10 a.m. JT (Tokyo) APAC Kickoff– Tuesday, June 29, at 8 p.m. PT / Wednesday, June 30, at 11 a.m. SGT (Singapore) / 1 p.m. AET (Sydney) We’ll be taking your questions live throughout the show – we hope you’ll “accept our rose” and join us on this amazing journey. The OPN Communications Team

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• SSRS Parameters and MDX Data Sets

  - by blakmk

  Having spent the past few weeks creating reports and dashboards in SSRS and SSAS 2008, I was frustrated by how difficult it is to use custom datasets to generate parameter drill downs. It also seems Reporting Services can be quite unforgiving when it comes to renaming things like datasets, so I want to share a couple of techniques that I found useful. One of the things I regularly do is to add parameters to the querys. However doing this causes Reporting Services to generate a hidden dataset and parameter name for you. One of the things I like to do is tweak these hidden datasets removing the ‘ALL’ level which is a tip I picked up from Devin Knight in his blog: There are some rules i’ve developed for myself since working with SSRS and MDX, they may not be the best or only way but they work for me. Rule 1 – Never trust the automatically generated hidden datasets Or even ANY, automatically generated MDX queries for that matter.... I’ve previously blogged about this here.   If you examine the MDX generated in the hidden dataset you will see that it generates the MDX in the context of the originiating query by building a subcube, this mean it may NOT be appropriate to use this in a subsequent query which has a different context. Make sure you always understand what is going on. Often when i’m developing a dashboard or a report there are several parameter oriented datasets that I like to manually create. It can be that I have different datasets using the same dimension but in a different context. One example of this, is that I often use a dataset for last month and a dataset for the last 6 months. Both use the same date hierarchy. However Reporting Services seems not to be too smart when it comes to generating unique datasets when working with and renaming parameters and datasets. Very often I have come across this error when it comes to refactoring parameter names and default datasets. "an item with the same key has already been added" The only way I’ve found to reliably avoid this is to obey to rule 2. Rule 2 – Follow this sequence when it comes to working with Parameters and DataSets: 1.    Create Lookup and Default Datasets in advance 2.    Create parameters (set the datasets for available and default values) 3.    Go into query and tick parameter check box 4.    On dataset properties screen, select the parameter defined earlier from the parameter value defined earlier. Rule 3 – Dont tear your hair out when you have just renamed objects and your report doesn’t build Just use XML notepad on the original report file. I found I gained a good understanding of the structure of the underlying XML document just by using XML notepad. From this you can do a search and find references of the missing object. You can also just do a wholesale search and replace (after taking a backup copy of course ;-) So I hope the above help to save the sanity of anyone who regularly works with SSRS and MDX.

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• Using GMail's SMTP and IMAP servers in Notification Mailer

  - by Saroja Kandepuneni

  Overview GMail offers free, reliable, popular SMTP and IMAP services, because of which many people are interested to use it. GMail can be used when there are no in-house SMTP/IMAP servers for testing or debugging purposes. This blog explains how to install GMail SSL certificate in Concurrent Tier, testing the connection using a standalone program, running Mailer diagnostics and configuring GMail IMAP and SMTP servers for Workflow Notification Mailer Inbound and Outbound connections. GMail servers configuration SMTP server Host Name  smtp.gmail.com SSL Port  465 TLS/SSL required  Yes User Name  Your full email address (including @gmail.com or @your_domain.com) Password  Your gmail passwor  IMAP server  Host Name imap.gmail.com  SSL Port 993 TLS/SSL Required Yes  User Name  Your full email address (including @gmail.com or @your_domain.com)  Password Your gmail password GMail SSL Certificate Installation The following is the procedure to install the GMail SSL certificate Copy the below GMail SSL certificate to a file eg: gmail.cer -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- Install the SSL certificate into the default JRE location or any other location using below command Installing into a dfeault JRE location in EBS instance         # keytool -import -trustcacerts -keystore $AF_JRE_TOP/lib/security/cacerts  -storepass changeit -alias gmail-lnx_chainnedcert -file gmail.cer Install into a custom location         # keytool -import -trustcacerts -keystore <customLocation>  -storepass changeit -alias gmail-lnx_chainnedcert -file gmail.cer       <customLocation> -- directory in instance where the certificate need to be installed After running the above command you can see the following response         Trust this certificate? [no]:  yes        Certificate was added to keystore Running Mailer Command Line Diagnostics Run Mailer command line diagnostics from conccurrent tier where Mailer is running, to check the IMAP connection using the below command $AFJVAPRG -classpath $AF_CLASSPATH -Dprotocol=imap -Ddbcfile=$FND_SECURE/$TWO_TASK.dbc -Dserver=imap.gmail.com -Dport=993 -Dssl=Y -Dtruststore=$AF_JRE_TOP/lib/security/cacerts -Daccount=<gmail username> -Dpassword=<password> -Dconnect_timeout=120 -Ddebug=Y -Dlogfile=GmailImapTest.log -DdebugMailSession=Y oracle.apps.fnd.wf.mailer.Mailer Run Mailer command line diagnostics from concurrent tier where Mailer is running, to check the SMTP connection using the below command   $AFJVAPRG -classpath $AF_CLASSPATH -Dprotocol=smtp -Ddbcfile=$FND_SECURE/$TWO_TASK.dbc -Dserver=smtp.gmail.com -Dport=465 -Dssl=Y -Dtruststore=$AF_JRE_TOP/lib/security/cacerts -Daccount=<gmail username> -Dpassword=<password> -Dconnect_timeout=120 -Ddebug=Y -Dlogfile=GmailSmtpTest.log -DdebugMailSession=Y oracle.apps.fnd.wf.mailer.Mailer Standalone program to verify the IMAP connection Run the below standalone program from the concurrent tier node where Mailer is running to verify the connection with GMail IMAP server. It connects to the Gmail IMAP server with the given GMail user name and password and lists all the folders that exist in that account. If the Gmail IMAP server is not working for the  Mailer check whether the PROCESSED and DISCARD folders exist for the GMail account, if not create manually by logging into GMail account.Sample program to test GMail IMAP connection  The standalone program can be run as below  $java GmailIMAPTest GmailUsername GMailUserPassword            Standalone program to verify the SMTP connection Run the below standalone program from the concurrent tier node where Mailer is running to verify the connection with GMail SMTP server. It connects to the GMail SMTP server by authenticating with the given user name and password  and sends a test email message to the give recipient user email address. Sample program to test GMail SMTP connection The standalone program can be run as below  $java GmailSMTPTest GmailUsername gMailPassword recipientEmailAddress    Warnings As gmail.com is an external domain, the Mailer concurrent tier should allow the connection with GMail server Please keep in mind when using it for corporate facilities, that the e-mail data would be stored outside the corporate network

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• Improve Playback Using Enhancements in Windows Media Player 12

  - by DigitalGeekery

  Are you looking for ways to improve the playback of your media in Windows Media Player 12? We’ll show you how to do that by using the enhancements in WMP 12. If you are in Library mode, you’ll need to click the icon at the lower right to switch to Now Playing mode. Right-click anywhere in Media Player while in Now Playing mode, select Enhancements, and select any of the available options.   You can switch between the individual enhancements by clicking the right and left buttons at the top left.   Crossfading and Auto Volume Leveling The Auto Volume Leveling setting is just a simple toggle on and off. If your MP3 or WMA files have volume leveling information values.   You can automatically add volume leveling information values to all files you add to your library by switching to Library view, going to Tools > Options, and selecting Add volume leveling information values for new files on the Library tab. Click OK when finished.   Crossfading will gradually decrease the volume of the song that is ending (fade out) and increase volume of the song that is beginning. Click Turn on Crossfading and then click and drag the slider left or right change the amount of overlap between tracks. Graphic Equalizer The graphic equalizer is toggled on and off by clicking Turn on / Turn off at the top left. You can select pre-defined equalizer settings by music genre by clicking the Default list. The radio buttons on the left allow you to move the sliders individually, in a loose group or a tight group. You can always return to the default settings by clicking Reset. Play Speed Settings Choose a pre-defined settings by clicking Slow, Normal, or Fast. Uncheck the Snap slider to common speeds the move the slider right and left to your desired speed. If nothing else, these settings provide a little fun and amusement. Quiet Mode Quiet mode will level out any sharp volume highs and lows within a single track. Simply toggle the setting on or off and select whether you prefer Medium difference or Little difference by selecting one of the radio buttons. SRS WOW effects SRS WOW effects enhance low-frequency and stereo sound performance. Click Turn on to enable the TruBass and WOW Effect sliders. You can also optimize for your speaker type. Click to switch between Regular, Large, and Headphones. Video Settings Video Settings allow you to adjust the Hue, Brightness, Saturation, and Contrast.   You can also adjust the zoom settings by clicking Select video zoom settings.   Dolby Digital Settings Choose between Normal, Night, and Theater settings to adjust the audio for Dolby Digital content. This setting will only effect media with Dolby Digital sound. Looking for more ways to improve your media experience in WMP 12? Check out how to update metadata and cover art and how to share media with other Windows 7 computers on your home network. Similar Articles Productive Geek Tips Fixing When Windows Media Player Library Won’t Let You Add FilesInstall and Use the VLC Media Player on Ubuntu LinuxHow To Rip a Music CD in Windows 7 Media CenterStream Media from Windows 7 to XP with VLC Media PlayerInstalling Windows Media Player Plugin for Firefox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Check these Awesome Chrome Add-ons iFixit Offers Gadget Repair Manuals Online Vista style sidebar for Windows 7 Create Nice Charts With These Web Based Tools Track Daily Goals With 42Goals Video Toolbox is a Superb Online Video Editor

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• When is your interview?

  - by Rob Farley

  Sometimes it’s tough to evaluate someone – to figure out if you think they’d be worth hiring. These days, since starting LobsterPot Solutions, I have my share of interviews, on both sides of the desk. Sometimes I’m checking out potential staff members; sometimes I’m persuading someone else to get us on board for a project. Regardless of who is on which side of the desk, we’re both checking each other out. The world is not how it was some years ago. I’m pretty sure that every time I walk into a room for an interview, I’ve searched for them online, and they’ve searched for me. I suspect they usually have the easier time finding me, although there are obviously other Rob Farleys in the world. They may have even checked out some of my presentations from conferences, read my blog posts, maybe even heard me tell jokes or sing. I know some people need me to explain who I am, but for the most part, I think they’ve done plenty of research long before I’ve walked in the room. I remember when this was different (as it could be for you still). I remember a time when I dealt with recruitment agents, looking for work. I remember sitting in rooms having been giving a test designed to find out if I knew my stuff or not, and then being pulled into interviews with managers who had to find out if I could communicate effectively. I’d need to explain who I was, what kind of person I was, what my value-system involved, and so on. I’m sure you understand what I’m getting at. (Oh, and in case you hadn’t realised, it’s a T-SQL Tuesday post, this month about interviews.) At TechEd Australia some years ago (either 2009 or 2010 – I forget which), I remember hearing a comment made during the ‘locknote’, the closing session. The presenter described a conversation he’d heard between two girls, discussing a guy that one of them had just started dating. The other girl expressed horror at the fact that her friend had met this guy in person, rather than through an online dating agency. The presenter pointed out that people realise that there’s a certain level of safety provided through the checks that those sites do. I’m not sure I completely trust this, but I’m sure it’s true for people’s technical profiles. If I interview someone, I hope they have a profile. I hope I can look at what they already know. I hope I can get samples of their work, and see how they communicate. I hope I can get a feel for their sense of humour. I hope I already know exactly what kind of person they are – their value system, their beliefs, their passions. Even their grammar. I can work out if the person is a good risk or not from who they are online. If they don’t have an online presence, then I don’t have this information, and the risk is higher. So if you’re interviewing with me, your interview started long before the conversation. I hope it started before I’d ever heard of you. I know the interview in which I’m being assessed started before I even knew there was a product called SQL Server. It’s reflected in what I write. It’s in the way I present. I have spent my life becoming me – so let’s talk! @rob_farley

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• Create and Track Your Own License Keys with PowerShell

  - by BuckWoody

  SQL Server used to have  cool little tool that would let you track your licenses. Microsoft didn’t use it to limit your system or anything, it was just a place on the server where you could put that this system used this license key. I miss those days – we don’t track that any more, and I want to make sure I’m up to date on my licensing, so I made my own. Now, there are a LOT of ways you could do this. You could add an extended property in SQL Server, add a table to a tracking database, use a text file, track it somewhere else, whatever. This is just the route I chose; if you want to use some other method, feel free. Just sharing here. Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. And this is REALLY important. I include a disclaimer at the end of my scripts, but in this case you’re modifying your registry, and that could be EXTREMELY dangerous – only do this on a test server – and I’m just showing you how I did mine. It isn’t an endorsement or anything like that, and this is a “Buck Woody” thing, NOT a Microsoft thing. See this link first, and then you can read on. OK, here’s my script: # Track your own licenses # Write a New Key to be the License Location mkdir HKCU:\SOFTWARE\Buck   # Write the variables - one sets the type, the other sets the number, and the last one holds the key New-ItemProperty HKCU:\SOFTWARE\Buck -name "SQLServerLicenseType" -value "Processor" # Notice the Dword value here - this one is a number so it needs that. Keep this on one line! New-ItemProperty HKCU:\SOFTWARE\Buck -name "SQLServerLicenseNumber" -propertytype DWord -value 4 New-ItemProperty HKCU:\SOFTWARE\Buck -name "SQLServerLicenseKey" -value "ABCD1234"   # Read them all $LicenseKey = Get-Item HKCU:\Software\Buck $Licenses = Get-ItemProperty $LicenseKey.PSPath foreach ($License in $LicenseKey.Property) { $License + "=" + $Licenses.$License }   Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. Yes, there are always multiple ways to do things, and this script may not work in every situation, for everything. It’s just a script, people. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Python Coding standards vs. productivity

  - by Shroatmeister

  I work for a large humanitarian organisation, on a project building software that could help save lives in emergencies by speeding up the distribution of food. Many NGOs desperately need our software and we are weeks behind schedule. One thing that worries me in this project is what I think is an excessive focus on coding standards. We write in python/django and use a version of PEP0008, with various modifications e.g. line lengths can go up to 160 chars and all lines should go that long if possible, no blank lines between imports, line wrapping rules that apply only to certain kinds of classes, lots of templates that we must use, even if they aren't the best way to solve a problem etc. etc. One core dev spent a week rewriting a major part of the system to meet the then new coding standards, throwing away several suites of tests in the process, as the rewrite meant they were 'invalid'. We spent two weeks rewriting all the functionality that was lost, and fixing bugs. He is the lead dev and his word carries weight, so he has convinced the project manager that these standards are necessary. The junior devs do as they are told. I sense that the project manager has a strong feeling of cognitive dissonance about all this but nevertheless agrees with it vehemently as he feels unsure what else to do. Today I got in serious trouble because I had forgotten to put some spaces after commas in a keyword argument. I was literally shouted at by two other devs and the project manager during a Skype call. Personally I think coding standards are important but also think that we are wasting a lot of time obsessing with them, and when I verbalized this it provoked rage. I'm seen as a troublemaker in the team, a team that is looking for scapegoats for its failings. Since the introduction of the coding standards, the team's productivity has measurably plummeted, however this only reinforces the obsession, i.e. the lead dev simply blames our non-adherence to standards for the lack of progress. He believes that we can't read each other's code if we don't adhere to the conventions. This is starting to turn sticky. Now I am trying to modify various scripts, autopep8, pep8ify and PythonTidy to try to match the conventions. We also run pep8 against source code but there are so many implicit amendments to our standard that it's hard to track them all. The lead dev simple picks faults that the pep8 script doesn't pick up and shouts at us in the next stand-up meeting. Every week there are new additions to the coding standards that force us to rewrite existing, working, tested code. Thank heavens we still have tests, (I reverted some commits and fixed a bunch of the ones he removed). All the while there is increasing pressure to meet the deadline. I believe a fundamental issue is that the lead dev and another core dev refuse to trust other developers to do their job. But how to deal with that? We can't do our job because we are too busy rewriting everything. I've never encountered this dynamic in a software engineering team. Am I wrong to question their adherence to coding standards? Has anyone else experienced a similar situation and how have they dealt with it successfully? (I'm not looking for a discussion just actual solutions people have found)

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• So You Want to Be a Social Media Director

  - by Mike Stiles

  Do you want to be a Social Media Director? Some say the title is already losing its relevance; that social should be a basic skill that is required and used no matter what your position is inside the enterprise. I suppose that’s visionary, and a fun thing for thought leaders to say. But in the vast majority of business organizations, we’re so far away from that reality that the thought of not having someone driving social’s implementation and guiding its proper usage conjures up images of anarchy. That said, social media has become so broad, so catch-all, and so extended across business functions, that today’s Social Media Director, depending on the size of their staff, must make jacks-of-all-trades look like one-trick-ponies. Just as the purview of the CMO has grown all-encompassing, the disciplines required of their heads of social are stacking up. Master of Content Every social pipeline you build must stay filled, with quantity and quality. Content takes time, and the job never stops. Never. And no, it’s not true that anybody can write. Master of Customer Experience You must have a passion for hearing from customers and making them really happy. Master of PR You must know how to communicate and leverage the trust you’ve built when crises strike. Couldn’t hurt to be a Master of Politics. Master of Social Technology So many social management tools on the market. You have to know what social tech ecosystem makes sense and avoid piecemeal point solutions. Master of Business Development Social for selling and prospecting is hot, and you have to know how to use social to do it. Master of Analytics Nothing else matters if you can’t prove social is helping the brand. That’s right, creative content guy has to also be a math and stats geek. Good luck with that. Master of Paid Media You’ve got to learn the language, learn the tactics, learn the vendors and learn how to measure results. Master of Education Guess who gets to teach everyone who has no clue how to use social for business. Master of Personal Likability You’ll be leading the voice, tone, image and personality of the brand. If you don’t instinctively know how to be liked by actual people, the brand will be starting from a deficit. How deep must you go in this parade of masteries? Again, that depends on your employer’s maturity level in social. Serious players recognize these as distinct disciplines requiring true experts for maximum effect. Less serious players will need you to execute personally in many of these areas. Do the best you can, and try to grow quickly at each. If you’re the sole person executing all social…well…you’re in the game of managing expectations and trying to socially educate your employer. The good news is, you should be making a certifiable killing. If you’re alone and your salary is modest, time to understand how many brands out there crave what you’ve mastered. Not to push back against thought leaders, but the need for brand social leadership has not gone away…not even a little bit. @mikestiles @oraclesocialPhoto: Stefan Wagner, freeimages.com

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• SQL Sentry Truth-Telling and Disk Configuration

  - by AjarnMark

  Recently, SQL Sentry told me something about my SQL Server disk configurations that I just didn’t want to believe, but alas, it was true. Several days ago I posted my First Impressions of the SQL Sentry Power Suite.  Today’s post could fall into the category of, “Hey, as long as you have that fancy tool…”  Unfortunately, it also falls into the category of an overloaded worker taking someone else’s word for the truth, not verifying it with independent fact-checking, and then making decisions based on that.  Here’s my story… I’m not exactly an Accidental DBA (or Involuntary DBA as Paul Randal calls it).  I came to this company five years ago as a lead application developer with extensive experience in database design and development.  I worked my way into management, and along the way, took over the DBA responsibilities.  Fortunately, our systems run pretty smoothly most of the time, but I’m always looking for ways to make them better and to fit into my understanding of best practices.  When I took over as DBA, I inherited a SQL 2000 server with about 30 databases on it supporting our main systems, and a SQL 2005 server with multiple instances.  Both of these servers were configured with the Operating System and Application files on the C drive, data files on a different drive letter, and log files on a third drive letter.  Even before I took over as DBA, I verified that this was true with a previous server administrator, and that these represented actual separate disks.  He stated that they did, and I thought that all was well. Then one day, I’m poking around inside the SQL Sentry Performance Advisor, checking out features as I am evaluating whether to purchase the product, and I come across a Disk Configuration section.  The first thing I notice is that the drives do not have the proper partition offset, which was not at all surprising to me given the age of the installation and the relative newness of that topic.  But what threw me for a loop was that the graphic display appeared to be telling me that I did not in fact have three separate drives (or arrays) but rather had two, and that the log files were merely on a separate volume on the same physical array as the OS.  I figured that I must be reading it wrong so I scanned the Help file, but that just seemed to confirm my interpretation.  Then I thought, “there must be something wrong with the demo version of the software!  This can’t be right!”  But just to double-check, I went to our current server admin to talk it over with him, and sure enough, SQL Sentry was telling the truth! I was stunned!  I quickly went through the grieving process…denial…anger…reconciliation.  Here was something that I thought was such a basic truth that was turned upside down.  OK, granted, this wasn’t disastrous.  Our databases didn’t suddenly grind to a halt.  I didn’t get calls late at night inquiring about the sudden downturn in performance.  But it was a bit of a shock to the system, in a good way, to jolt me out of taking what I had believed as the truth for granted, and instead to Trust, but Verify! Yes, before someone else points it out, I know that there are”free” disk management tools built-in to Windows that would have told me the same thing if I had only looked at them; I did not have to buy a fancy tool to tell me that, but the fact is, until I was evaluating the tool, I had just gone with what I was told, and never bothered to check what was actually there. So, what things do you believe to be true but you actually never verified?

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• Silverlight Cream for November 16, 2011 -- #1167

  - by Dave Campbell

  In this Issue: Michael Crump, Andrea Boschin, Michael Sync, WindowsPhoneGeek(-2-), Erno de Weerd, Jesse Liberty, Derik Whittaker, Antoni Dol, Walter Ferrari, and Jeff Blankenburg(-2-). Above the Fold: Silverlight: "10 Laps around Silverlight 5 (Part 6 of 10)" Michael Crump WP7: "31 Days of Mango | Day #2: Device Status" Jeff Blankenburg Metro/WinRT/W8: "Lighting up your C# Metro apps by being a Share Target" Derik Whittaker Shoutouts: Michael Palermo's latest Desert Mountain Developers is up Michael Washington's latest Visual Studio #LightSwitch Daily is up SilverlightShow has announced a webinar you probably don't want to miss: Webinar – Introduction to XAML Development on Windows 8 Check out the top 5 from last week at SilverlightShow: SilverlightShow for November 07 - 13, 2011 From SilverlightCream.com: 10 Laps around Silverlight 5 (Part 6 of 10) Michael Crump covers a lot of territory in this Part 6 of his Silverlight 5 Beta series at SilverlightShow: P/Invoke, Multiple Windows, and Full Trust Windows Phone 7.5 - Manipulating camera stream Andrea Boschin has Part 4 of his Mango series up at SilverlightShow. He's discussing accessing the raw stream from the camera and saving it to a file. Blend 4 + VS 2011 (Preview) = Problem? Michael Sync reports a problem with Blend 4 and the VS2011 preview... followed up by a set of scripts that were posted on Connect to make the problem go away (at least for Michael) Windows Phone Toolkit MultiselectList in depth | Part1: key concepts and API WindowsPhoneGeek begins a series on the MultiselectList in the Phone Toolkit... if you've seen his tutorials, you know they're great... this one is no exception.. lots of code, info and notes getting you on-board with the features Getting Started with Windows Phone Alarms WindowsPhoneGeek next takes a sidestep from his new series and has this post on Alarms in WP7 apps .. one of the type of scheduled actions in WP7.1 ... good write-up, pictures and code Using AppHarbor, Bitbucket and Mercurial with ASP.NET and Silverlight – Part 3 Membership and Role Provider in SQL Server Erno de Weerd's part 3 of his series is up... adding Role and Membership to his application... check it out in this 17-step tutorial Yet Another Podcast #51–Shawn Wildermuth: //build, Xaml Programming & Beyond Jesse Liberty has another of his Yet Another Podcasts up and he's talking with Jon Galloway and Shawn Wildermuth... hear what *that* trio has to say about post //BUILD, and all things XAML Lighting up your C# Metro apps by being a Share Target Derik Whittaker continues to work with Metro... evidenced by this post on wiring your app up to be a Share Target .. allowing your app to consume data from other apps Photoshop in METRO style 2: Filters Antoni Dol follows up his Photoshop in Metro post with this one on filters... he's got some great screenshots... was hoping to see a link to the code... maybe I missed it! Silverlight and Sharepoint working together: a Silverlight menu for Sharepoint - Part 1 Walter Ferrari has part 1 of a series up at SilverlightShow talking about Sharepoint and Silverlight, and using Silverlight Navigation in place of what Sharepoint offers up. 31 Days of Mango | Day #2: Device Status Jeff Blankenburg is motoring along on his 31 Days of Mango. This is his Day 2 post and all about DeviceStatus, or just about everything you would like to know about your user's phone 31 Days of Mango | Day #3: Alarms and Reminders Day 3 of Jeff Blankenburg's series is about Alarms and Reminders... a way to alert your user that something needs to be done... you can create, edit, and delete them as needed Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Should I break contract early?

  - by cbang

  About 7 months ago I made the switch from a 5 year permie role (as a support developer in C#) to a contract role. I did this because I was stagnating in my old role. The extra cash contracting is really helping too. Unfortunately my team leader has taken a dislike to me from day 1. He regularly tells me I went out contracting too early, and frequently remarks that people in their 20's have no idea what they are talking about (I am 29). I was recently given the task of configuring our reports via our in house reporting library. It works off of a database driven criteria base, with controls being loaded as needed. The configs can get fairly complex, with controls having various levels of dependency on each other. I had a short time frame to get 50 reports working, and I was told to just get the basic configuration done, after which they will be handed over to the reporting team for fine tuning, then the test team. Our updated system was deployed 2 weeks ago, and it turned out that about 15 reports had issues causing incorrect data to be returned. Upon investigation I discovered that the reporting team hadn't even looked at them, and the test team hadn't bothered to test the reports. In spite of this, my team leader has told me that it is 100% my fault. As a result, our help desk got hit hard. I worked back until 2am that night to fix the highest priority issues (on my wedding anniversary!). The next day I arrive at work at 7:45 am to continue with the fixes. I got no thanks, but keep getting repeatedly told by my manager that "I fucked up" and "this is all my fault". I told my team leader I would spend part of my weekend working to fix the remaining issues. His response was "so you fucking should! you fucked it all up!" in front of the rest of the team. I responded "No worries." and left. I spent a decent chunk of my weekend working on it. Within 2 business days of finding out about the issues, I had all the medium and high priority issues fixed. The only comments my team leader has made to me in the last 2 weeks is to tell me how I have caused a big mess, and to tell me it was all my fault. I get this multiple times a day. If I make any jokes to anyone else in the team, I get told not to be a smartass... even though the rest of the team jokes throughout the day. Apart from that, all I get is angry looks any time I am anywhere near the guy. I don't give any response other than "alright" or silence when he starts giving me a hard time. Today we found out that the pilot release for the next stage has been pushed back. My team leader has said this was caused by me (but the higher ups said no such thing). He also said I have "no understanding of the ramifications of my actions". My question is, should I break contract (I am contracted until June 30) and find another role? No one else in my team will speak up in my favour, as they are contractors too and have no interest in rocking the boat. I could complain to my team leaders boss, but I can't see that helping, as I will still be stuck in the same team. As this is my first contract, I imagine getting the next one will be hard without a reference. I can't figure out if this guy is trying to get me fired up to provoke a confrontation (the guy loves conflict), or if he is just venting anger, or what. Copping this blame day after day is really wearing me down and making me depressed... especially since I have a wife and kid to support).

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• Have you ever wondered...?

  - by diana.gray

  I've often wondered why folks do the same thing over and over. For some of us, it's because we "don't get it" and there's an abundance of TV talk shows that will help us analyze the why of it. Dr. Phil is all too eager to ask "...and how's that working for you?". But I'm not referring to being stuck in a destructive pattern or denial. I'm really talking about doing something over and over because you have found a joy, a comfort, a boost of energy from an activity or event. For example, how many times have I planted bulbs in November or December only to be amazed by their reach, colors, and fragrance in early spring? Or baked fresh cookies and allowed the aroma to fill the house? Or kissed a sleeping baby held gently in my arms and being reminded of how tiny and fragile we all are. I've often wondered why it is that I get so much out of something I've done so many times. I think it's because I've changed. The activity may be the same but in the preceding days, months and years I've had new experiences, challenges, joys and sorrows that have shaped me. I'm different. The same is true about attending the Professional Businesswomen of California (PBWC) conference. Although the conference is an annual event held at San Francisco's Moscone Center, I still enjoy being with 3,000 other women like me. Yes, we work at different companies and in different industries, have different lifestyles and are at different stages in our professional careers and personal lives; but we are all alike in that we bring the NEW me each year that we attend. This year I can cheer when Safra Catz, President of Oracle, encourages us to trust our intuition; that "if something doesn't make sense, it doesn't make sense". And I can warmly introduce myself to Lisa Askins, Cheryl Melching's business partner at Center Stage Group, when I would have been too intimated to do so last year. This year I can commit to new challenges such as "no whining, no excuses and no gossip" as suggested by Roxanne Emmerich, a goal that I would have wavered on last year. I can also embrace the suggestion given by Dr. Ian Smith to "spend one hour each day" on me - giving myself time to rejuvenate. A friend, when asked if she was attending PBWC this year, said "I've attended the conference several times and there's nothing new!" My perspective is that WE are what makes PBWC's annual conference new. We are far different in 2010 than we were in 2009. We are learning, growing, developing and shedding and that's what makes the conference fresh, vibrant, rewarding, and lasting. It is the diversity of women coming together that makes it new. By sharing our experiences, we discover. By meeting with one another professionally and personally, we connect. And by applying the wisdom learned, we shine. We are reNEW-ed. It shows in our fresh ideas, confident interactions, strategic decisions and successful businesses. This refreshed approach is what our companies want and need, our families depend on, our communities and nation look to for creative solutions to pressing concerns. Thanks Oracle for your continued support and thanks PBWC for providing an annual day to be reNEW-ed.

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