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• ArchBeat Link-o-Rama for 2012-09-21

  - by Bob Rhubart

  The Real Architects of Los Angeles: OTN Architect Day in LA - Oct 25 No gossip. No drama. No hair pulling. Just a full day of technical sessions and peer interaction focused on using Oracle technologies in today's cloud and SOA architectures. The event is free, but seating is limited, so register now. Thursday October 25, 2012. 8:00 a.m. – 5:00 p.m. Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Why IT is a profession in 'flux' | ZDNet I usuallly don't post two items from the same person in one day, but this post from ZDNet blogger Joe McKendrick deals with some critical issues affecting those in IT. As McKendrick puts it: "IT professionals are under considerable pressure to deliver more value to the business, versus being good at coding and testing and deploying and integrating." Cloud, automation drive new growth in SOA governance market | ZDNet "SOA governance tools and processes learned over the past decade are now underpinning cloud projects as they scale across enterprises," reports Joe McKendrick. But there remains a lack of understanding about SOA Governance. For a broader discussion of the importance of IT governance check out the lastest OTN Archbeat Podcast: By Any Other Name: Governance and Architecture How I Simplified the Installation of Oracle Database on Oracle Linux 6 Michele Casey's update of Ginny Henningsen's original article. This version shows how to simplify the installation of Oracle Database 11g on Oracle Linux 6 by installing the oracle-rdbms-server-11gR2-preinstall RPM package. Fault Handling Slides and Q&A | Ronald van Luttikhuizen Oracle ACE Director Ronald van Luttikhuizen shares the slides and a Q&A transcript from a presentation he and fellow ACE Director Guido Schmutz gave at the recent Oracle OpenWorld and JavaOne preview event organized by AMIS Technology. BPM ADF Task forms. Checking whether the current user is in a BPM Swimlane | Christopher Karl Chan "The tricky part here is that the ADF Task Details Form is in fact part of a separate J2EE application to the main workspace," says Oracle Fusion Middleware A-Team member Christopher Karl Chan. "So if you try to use Java or Expression Language to get the logged in user you will only find anonymous and none of the BPM Roles you will be expecting. So what to do?" Don't guess—read the post and find out. Thought for the Day "The speed of change makes you wonder what will become of architecture. " — Tadao Ando Source: BrainyQuote

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• SQLAuthority News – Download Whitepaper – SQL Server Analysis Services to Hive

  - by pinaldave

  The SQL Server Analysis Service is a very interesting subject and I always have enjoyed learning about it. You can read my earlier article over here. Big Data is my new interest and I have been exploring it recently. During this weekend this blog post caught my attention and I enjoyed reading it. Big Data is the next big thing. The growth is predicted to be 60% per year till 2016. There is no single solution to the growing need of the big data available in the market right now as well there is no one solution in the business intelligence eco-system available as well. However, the need of the solution is ever increasing. I am personally Klout user. You can see my Klout profile over. I do understand what Klout is trying to achieve – a single place to measure the influence of the person. However, it works a bit mysteriously. There are plenty of social media available currently in the internet world. The biggest problem all the social media faces is that everybody opens an account but hardly people logs back in. To overcome this issue and have returned visitors Klout has come up with the system where visitors can give 5/10 K+ to other users in a particular area. Looking at all the activities Klout is doing it is indeed big consumer of the Big Data as well it is early adopter of the big data and Hadoop based system.  Klout has to 1 trillion rows of data to be analyzed as well have nearly thousand terabyte warehouse. Hive the language used for Big Data supports Ad-Hoc Queries using HiveQL there are always better solutions. The alternate solution would be using SQL Server Analysis Services (SSAS) along with HiveQL. As there is no direct method to achieve there are few common workarounds already in place. A new ODBC driver from Klout has broken through the limitation and SQL Server Relation Engine can be used as an intermediate stage before SSAS. In this white paper the same solutions have been discussed in the depth. The white paper discusses following important concepts. The Klout Big Data solution Big Data Analytics based on Analysis Services Hadoop/Hive and Analysis Services integration Limitations of direct connectivity Pass-through queries to linked servers Best practices and lessons learned This white paper discussed all the important concepts which have enabled Klout to go go to the next level with all the offerings as well helped efficiency by offering a few out of the box solutions. I personally enjoy reading this white paper and I encourage all of you to do so. SQL Server Analysis Services to Hive Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL White Papers, T SQL, Technology

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• TDC: The Developer's Conference Day One

  - by Tori Wieldt

  The Developer's Conference (TDC) kicked off Wednesday in São Paulo, Brazil. With over 3000 developers in attendance over five days, it is the premier multi-community developer conference in Brazil, organized by Globalcode. Yara Senger, one of the organizers said, "We like to say multi-community rather than multi-technology because it is interesting and benefical when various communities get together. They learn so much from each other!" TDC includes tracks on Java and several other technologies, including SOA, Python, Ruby, mobile and digital TV. In the mobile track, developers who create a Java ME app will get a Nokia S40 phone!New this year at TDC is the Java University track, sponsored by Oracle.  It is aimed at university students and professionals who are new to Java. The lectures are introductory level, with an educational focus and practical exercises. The Java track and other tracks, such as SOA, mobile and Digital TV, are getting lots of help from the expertise of Brazilian JUGS members. Thanks to GoJava, JavaBahia, JavaNoroeste and SouJava!Carlos Fernando, one of the coordinators on the Digital TV track, said "My goal is to teach developers the basics of digital TV, and show them the tools used to build interactive TV applications." Fernando explained the concept of "the second screen:" that many people watch TV and have second smart device (tablet or smartphone) with them, and this creates many opportunities for developers. For example, while watching TV, a viewer can get extra content (interviews, behind the scenes) on their tablet. More interestingly, while watching their favorite TV show a viewer likes an outfit one of the actors is wearing, their smartphone can tell them where they can buy it nearby, or they can order it online immediately. Fernando exclaimed, "The opportunities for developers are nearly infinite in the area of digital TV!" At the TDC opening keynote, Debora Palermo, Oracle University country manager for Brazil, reminded attendees that Java is present in many devices, from simple to complex, and knowledge of this platform can open many doors in the labor market. She explained Oracle's Workforce Development Program (WDP), managed by Oracle University, which allows educational institutions to deliver Oracle training. WDP allows for easy and low-cost access to Oracle training in local communities across the world. "Oracle University is committed to creating the next generation of Java developers, and WDP can make that happen," Palermo said. As of March 2012, Oracle University is partnering with Globalcode to offer WDP. Students can earn official Oracle Course Certifications, a great way to learn Java.Brazilian developers that cannot attend TDC can watch live streaming.

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• WebCenter Customer Spotlight: Fundação Petrobras de Seguridade Social

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary Fundação Petrobras de Seguridade Social (PetroS) is a Brazilian nonprofit organization pension fund serving 152 private companies with more then 145,000 plan participants and  managing a portfolio of  US$35.9 billion in equity. PetroS business objective was to implement a robust and flexible online solution to enable the foundation to successfully compete in the pension marketplace. PetroS implemented a robust, flexible and highly available database solution based on Oracle Database 11g, Enterprise Edition and modernized the company’s Web portal using Oracle WebCenter Suite.  The solution enables PetroS to make an average of 5,000 online loans per month to its 110,000 qualifying participants and supports 2,000 online consultations daily. Company ProfileFundação Petrobras de Seguridade Social (Petrobras Social Security Foundation)—better known as PetroS—is a pension fund founded in the 1970s to pay supplementary retirement benefits to Petrobras employees. Later, the foundation expanded its market to include 152 private companies, including Sanasa, Repsol YPF and Alesat. The Foundation, a nonprofit organization, has more than 145,000 plan participants, US$35.9 billion in equity, and a loan portfolio of US$730 million. Business ChallengesPetroS business objectives were to implement a robust and flexible solution to enable the foundation to successfully compete in the pension marketplace without affecting its monthly payments to 60,000 beneficiaries and to extend service delivery through the Web to better serve the fund’s more than 145,000 participants. Solution DeployedPetroS worked with Oracle Consulting to implement a robust, flexible and high available database solution based on Oracle Database 11g, Enterprise Edition and modernized the company’s Web portal using Oracle WebCenter Suite, enabling PetroS to deliver more flexible services to pension plan participants. Business ResultsThe solution enables PetroS to make an average of 5,000 online loans per month to its 110,000 qualifying participants and supports 2,000 online consultations daily. “The combination of Oracle Database 11g and Oracle WebCenter Suite has helped us deliver faster and better service for over 130,000 clients who participate in the 96 supplementary pension plans we currently offer. It has certainly helped to fuel our growth.” Newton Carneiro da Cunha, Diretor Administrativo, Fundação Petrobrás de Seguridade Social           Additional Information PetroS Customer Snapshot Oracle WebCenter Suite Oracle Database 11g, Enterprise Edition Oracle Real Application Clusters Oracle Diagnostics Pack Oracle Tuning Pack Oracle Consulting

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• Sabre Manages Fast Data Growth with Oracle Data Integration Products

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Last year at OpenWorld we announced Sabre Holding as a winner of the Fusion Middleware Innovation Awards. The Sabre team did an excellent job at leveraging cutting edge technologies for managing rapid data growth and exponential scalability demands they have experienced in the travel industry. Today we announced the details and specific benefits of Sabre’s new real-time data integration solution in a press release. Please take a look if you haven’t seen it yet. Sabre Holdings Deploys Oracle Data Integrator and Oracle GoldenGate to Support Rapid Customer Growth There are 3 different areas of benefits Sabre achieved by using Oracle Data Integration products: Manages 7X increase in data sources for the enterprise data warehouse Reduced infrastructure complexity Decreased time to market for new products and services by 30 percent. This simply shows that using latest technologies helps the companies to innovate robust solutions against today’s key data management challenges. And the benefit of using a next generation data integration technology is not only seen in the IT operations, but also in the business side. A better data integration solution for the enterprise data warehouse delivered the platform they need to accelerate how they service their customers, improving their competitive advantage. Tomorrow I will give another great example of innovation with next generation data integration from Oracle. We will be discussing the Fusion Middleware Innovation Awards 2012 winners and their results with using Oracle’s data integration products.

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• Principles of an extensible data proxy

  - by Wesley

  There is a growing industry now with more than 30 companies playing in the Backend-As-A-Service (BaaS) market. The principle is simple: give companies a secure way of exposing data housed on premises and behind the firewall publicly. This can include database data, as well as Legacy PC data through established connectors; SAP for example provides a connector for transacting with their legacy systems. Early attempts were fixed providers for specific systems like SAP, IBM or Oracle, but the new breed is extensible, allowing Channel Partners and Consultants to build robust integration applications that can consume whatever data sources the client wants to expose. I just happen to be close to finishing a Cloud Based HTML5 application platform that provides robust integration services, and I would like to break ground on an extensible data proxy to complete the system. From what I can gather, I need to provide either an installable web service of some kind, or a Cloud service which the client can configure with VPN for interactions. Then I can build in connectors, which can be activated with a service account, and expose those transactions via web services of some kind (JSON, SOAP, etc). I can also provide a framework that allows people to build in their own connectors, and use some kind of schema to hook those connectors into the proxy. The end result is some kind of public facing web service that could securely be consumed by applications to show data through HTML5 on any device. My gut is, this isn't as hard as it sounds. Almost all of the 30+ companies (With more popping up almost weekly) have all come into existence in the last 18 months or so, which tells me either the root technology, or the skillset to create the technology is in abundance right now. Where should I start on this? Are there some open source projects I can leverage? A specific group of developers I can hire? I'm confident someone here can set me on the right path and save me some time. You don't see this many companies spring up this rapidly if they are all starting from scratch with proprietary technology. The Register: WTF is BaaS One Minute Video from Kony on their BaaS

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• Three Master Data Management Deployment Tips

  - by david.butler(at)oracle.com

  MDM is all about data quality and data governance. We now know that improved data quality raises all operational and analytical boats. But it's not just about deploying data quality tools. It's about deploying data quality tools within and across the IT landscape - from a thousand points of data entry to a single version of the truth. Here are three tips to deploying MDM across your applications and enterprise.   #1: Identify a tactical, high-value business problem where MDM can materially help. §  Support a customer acquisition and retention program with a 'customer' master data solution. §  Accelerate new products and services to market with a 'product' master data solution. §  Reduce supplier exceptions or support spend control initiatives with a 'supplier' master data solution. §  Support new store (branch, campus, restaurant, hospital, office, well head) location analysis with a 'site' master data solution. §  Fix long standing Chart of Accounts and Cost Center problems with a 'financial' master data solution. §  Support M&A activity, application upgrades, an SOA initiative, a cloud computing program, or a new business intelligence deployment by implementing a mix of master data solutions.   #2: Incrementally expand to a full information architecture. Quite often, the measurable return on interest from tactical MDM initiatives will fund future deployments. Over time, the MDM solution expands into its full architecture to cover the entire IT landscape. Operations and analytics are united, IT flexibility is restored, and sustainable competitive advantage is achieved.   #3: Bring business into every MDM deployment. To be successful, MDM must work hand in hand with data governance. In fact, Oracle MDM incorporates data governance tools for business users. IT can insure data quality, but only after the business side has defined what quality means. The business establishes the rules for governing the master data, and then IT enforces the rules via the MDM applications. Without this business/IT collaboration, MDM initiatives seldom achieve their full potential.   It is not very often that a technology comes along that can measurably assist organizations across a wide variety of top IT initiatives. Reducing costs, increasing flexibility, getting more out of existing assets, and aligning business and IT are not easy tasks for any CIO. But with MDM, success is achievable. IT can regain its place as a center for innovation.   For more information on this topic, take a look at my article Master Data Management Deployment Tips in the Opinion Section of Oracle's Profit Online magazine.

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• Developer – Cross-Platform: Fact or Fiction?

  - by Pinal Dave

  This is a guest blog post by Jeff McVeigh. Jeff McVeigh is the general manager of Performance Client and Visual Computing within Intel’s Developer Products Division. His team is responsible for the development and delivery of leading software products for performance-centric application developers spanning Android*, Windows*, and OS* X operating systems. During his 17-year career at Intel, Jeff has held various technical and management positions in the fields of media, graphics, and validation. He also served as the technical assistant to Intel’s CTO. He holds 20 patents and a Ph.D. in electrical and computer engineering from Carnegie Mellon University. It’s not a homogenous world. We all know it. I have a Windows* desktop, a MacBook Air*, an Android phone, and my kids are 100% Apple. We used to have 2.5 kids, now we have 2.5 devices. And we all agree that diversity is great, unless you’re a developer trying to prioritize the limited hours in the day. Then it’s a series of trade-offs. Do we become brand loyalists for Google or Apple or Microsoft? Do we specialize on phones and tablets or still consider the 300M+ PC shipments a year when we make our decisions on where to spend our time and resources? We weigh the platform options, monetization opportunities, APIs, and distribution models. Too often, I see developers choose one platform, or write to the lowest common denominator, which limits their reach and market success. But who wants to be ?me too”? Cross-platform coding is possible in some environments, for some applications, for some level of innovation—but it’s not all-inclusive, yet. There are some tricks of the trade to develop cross-platform, including using languages and environments that ?run everywhere.” HTML5 is today’s answer for web-enabled platforms. However, it’s not a panacea, especially if your app requires the ultimate performance or native UI look and feel. There are other cross-platform frameworks that address the presentation layer of your application. But for those apps that have a preponderance of native code (e.g., highly-tuned C/C++ loops), there aren’t tons of solutions today to help with code reuse across these platforms using consistent tools and libraries. As we move forward with interim solutions, they’ll improve and become more robust, based, in no small part, on our input. What’s your answer to the cross-platform challenge? Are you fully invested in HTML5 now? What are your barriers? What’s your vision to navigate the cross-platform landscape?  Here is the link where you can head next and learn more about how to answer the questions I have asked: https://software.intel.com/en-us Republished with permission from here. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Intel

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• Where Are You on the Visualization Maturity Curve?

  - by Celine Beck

  The old phrase “A picture is worth a thousand words” is as true now as ever. Providing the right users with access to the right product data, at the right time, can provide significant benefits to a business. This is especially evident with increasing technical and product complexities, elongated supply chains, and growing pressure to bring innovative products to market faster. With this in mind, it is easy to understand why visualization is an integral part of any successful product lifecycle management (PLM) strategy. At a bare minimum, knowledge workers use multiple individual documents of different formats and structure, and leverage visualization solutions to access information; but the real value of visualization can be fully reaped when it is connected to enterprise applications like PLM and tied to the appropriate business context. The picture below illustrates this visualization maturity curve, as we presented during the last Oracle Open World and the transformational effect that visualization can have on PLM processes and performance (check out the post about AutoVue Key Highlights from Oracle Open World 2012 for more information). Organizations are likely to see greater positive impact on business performance when visualization is connected to enterprise systems, allowing access to information coming from multiple sources, such as PLM, supply chain management (SCM) and enterprise resource planning (ERP). This allows organizations to reach higher levels of collaboration and optimize decision-making capacity as users can benefit from in-context access to visual information. For instance, within a PLM system, a design engineer can access a product assembly and review digital annotations added by other users specific to the engineering change request he is reviewing rather than all historical annotations. The last stage on the curve is what we call augmented business visualization (ABV).  ABV is an innovative framework which lets structured data (from Oracle’s Agile PLM for instance) interact with unstructured data (documents, design, 3D models, etc). With this new level of integration, information coming from multiple sources can be presented in a highly visual fashion; color displays can be used in order to identify parts with specific characteristics (for example pending quality issues) and you can take actions directly from within the context of documents and designs, maximizing user productivity. Those who had the chance to attend our PLM session during Oracle Open World already got a sneak peek of our latest augmented business visualization for Oracle’s Agile PLM. The solution generated a lot of wows. Stephen Porter, CEO at Zero Wait State, indicated in a post entitled “The PLM State: the Manhattan Project-Oracle’s Next Big Secret Weapon” that “this kind of synergy between visualization and PLM could qualify as a powerful weapon differentiating Agile PLM from other solutions.” If you are interested in learning more about ABV for Oracle’s Agile PLM and hear about real examples of usage of visualization at all stages of the visualization maturity curve, don’t miss our Visual Decision Making to Optimize New Product Development and Introduction session during the Oracle Value Chain Summit (Feb. 4-6, 2013, San Francisco). We look forward to seeing you there!

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• Will HTML5 make Silverlight redundant?

  - by Laila

  One of the great features of Adobe AIR v2 that was launched this month was its support for some of the 2008 draft of HTML5. The HTML5 specification was started in 2004, but the full spec will probably not be approved by W3C until around 2022. One might have thought that it would take years yet from now to reach the point where any browsers were remotely HTML5-compliant, but enough of HTML5 is published and agreed to make a lot of it possible, and Safari and Adobe have got there thanks to Apple's open-source WebKit. The race for HTML 5 has been fuelled by the demand by Apple and Google for advanced graphics, typography, animations and transitions without having to rely on third party browser plug-ins such as Adobe Flash or Silverlight. There is good reason for this haste: Flash doesn't support touch-devices and has been slow in supporting hardware video decoders such as H.264. There is a strong requirement to do all that Flash can do in an open-standards way. Those with proprietary solutions remain sniffy. In AIR 2, Adobe pointedly disables the HTML5 and tags that allow basic playing of media content, saying that the specification is not final and there is still no standard for the supported formats, and adding that Safari implements a 'disjoint set' of codecs. Microsoft also has little interest in HTML 5 as it has so much invested in Silverlight. Google stands to gain by the Adobe AIR for Android as it will allow a lot of applications to be migrated easily to the platform, so sees Apple's war on Flash as a way of gaining market share. Why do we care? It is because HTML5/CSS3 provides facilities much far beyond HTML4, bring the reality of browser-based applications a lot closer. Probably most generally useful is the advanced typography: Safari and AIR already both support a way of reflowing text in a container across an arbitrary number of columns; Page-specific fonts can also be specified. Then there is 2D drawing, video, transitions, local storage, AJAX navigation and mutable DOM prototypes. HTML5 is likely to provide base functionality that is required but it is too early to be certain that it will render Flash, Silverlight or JavaFX obsolete. In the meantime, Adobe Air provides the best vehicle for developing HTML5/CSS3 applications without a twinge of worry about browser incompatibilities. Cheers, Laila

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• Where can I hire local programmers with very specific skillsets?

  - by Lostsoul

  I have been browsing the site and haven't found a exact fit to this question so I'll post it but if its already answered(since I'm sure its a common problem, then let me know). I have a business and want to create a totally different product in a different industry than I'm currently in, so I learned how to program and created a working prototype. I have a bit of savings and am getting some cash flow from my current business so I can go out and hire a developer(in the future hopefully it can be permenant but right now I just need a person willing to work on contract and code on weekends or their spare time and I just want to pay in cash instead of equity or future promises). At first I wasn't sure what kind of developer to hire but this question helped me understand I should target specific skills I need as opposed to general programmers. This poses a problem for me since general programmers are everywhere but if I want specific skills I'm unsure how to get them. I thought about a list of approaches but it doesn't feel complete or effective since it seems to be assuming good developers are actively looking. If it helps I want someone local(since this is my first developer hire) and looking for skills like cuda, hadoop, hbase, java and c. Any suggestions? As a FYI, I have been thinking of approaching it as: Go to meet ups for one or more skills I need. Use LinkedIn to find people with the skills I need Search for job postings that contain skills I need and then use linkedIn to reach out to that firms employees since many profiles on linkedin are not very updated or detailed but job postings generally are. Send postings to universities and maybe find a student who loves technology so much they learned these tools on their own. Post on job board. Not sure how successful it will be to post to monster. Use Craigslist, not sure if a highly skilled developer would go here for work. What am I missing? I could be wrong but it seems like good/smart/able developers aren't hunting for work non-stop(especially in this tech job market). Plus most successful people I know have work/life balance so I'm not sure if the best ones really care about code after work. Lastly, most of the skills I need aren't used in big corporations so not sure how aggressively smart developers at small shops look for work. I don’t really know any developers personally, so but should I be using the above plan or if they live balanced lives should I be looking outside of the regular resources(and instead focus on asking around my gym or my accountant or something)? Sorry, I'm making huge assumptions here, I guess because developers are a total mystery to me. I kind of wish Jane Goodall wrote a book on understanding developers social behaviour better :-p

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• Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

  - by Tuula Fai

  The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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• It is CX a new concept?

  - by Isabel F. Peñuelas

  The Marketing Industry and the Web Industry are talking about CX since some time. However it is only very recently that the concept has reached some common meaning accepted by the analysts’ and the IT community. The new CX model depends on two previous facts: the expansion of the social media, and the impact of the new advanced features of mobile devices regarding brand-customer interaction. CXsers vs UXers First there is some need of disambiguity between User Experience and Customer Experience. User Experience -UX, is a much well established concept related with the design of user interactions for particular devices. UX people are interested on multiple touch points of digital interfaces while CX people are interested on all kind of interfaces including physical ones. UX is an evolution of Web Usability, while CX is a marketing concept. UX is an instrument of User Experience. CX in fact is all about Connections and Interactions. Connections Dan Draper, the creative director Mad Men, understands very well that to market effectively means to connect with people, and the best way to connect to people is to use the connections people have with other people: understanding Social Media connections and taking the customer pulse of customers on those medias, and are strong facilitators of CX strategies.  Interactions We can very simply define CX as the relationship that a customer establishes with a brand through multiple touch points (interactions, channels) through the entire life cycle of his relationship- direct or indirect with the brand. Interactions can be grouped on Customer Journeys through multiple touch points defined as the path a customer follows to achieve a goal. Processes A customer journey today usually starts at the moment he surfs the Web, then he takes a purchase decision; purchases the product;  request a particular service and finally recommends or do not recommends the product.  Customer Journeys are processes, and to analyze customer journeys there exists today a broad offering of modern Customer Journey tools very similar actually to the use cases or UML activity diagrams for IT systems design. As a summary CX is nothing more and nothing less than applying process analysis methods for better understanding how to create value through customer interactions across the multiple user´s touch points with the brand.

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• Cheating on Technical Debt

  - by Tony Davis

  One bad practice guaranteed to cause dismay amongst your colleagues is passing on technical debt without full disclosure. There could only be two reasons for this. Either the developer or DBA didn’t know the difference between good and bad practices, or concealed the debt. Neither reflects well on their professional competence. Technical debt, or code debt, is a convenient term to cover all the compromises between the ideal solution and the actual solution, reflecting the reality of the pressures of commercial coding. The one time you’re guaranteed to hear one developer, or DBA, pass judgment on another is when he or she inherits their project, and is surprised by the amount of technical debt left lying around in the form of inelegant architecture, incomplete tests, confusing interface design, no documentation, and so on. It is often expedient for a Project Manager to ignore the build-up of technical debt, the cut corners, not-quite-finished features and rushed designs that mean progress is satisfyingly rapid in the short term. It’s far less satisfying for the poor person who inherits the code. Nothing sends a colder chill down the spine than the dawning realization that you’ve inherited a system crippled with performance and functional issues that will take months of pain to fix before you can even begin to make progress on any of the planned new features. It’s often hard to justify this ‘debt paying’ time to the project owners and managers. It just looks as if you are making no progress, in marked contrast to your predecessor. There can be many good reasons for allowing technical debt to build up, at least in the short term. Often, rapid prototyping is essential, there is a temporary shortfall in test resources, or the domain knowledge is incomplete. It may be necessary to hit a specific deadline with a prototype, or proof-of-concept, to explore a possible market opportunity, with planned iterations and refactoring to follow later. However, it is a crime for a developer to build up technical debt without making this clear to the project participants. He or she needs to record it explicitly. A design compromise made in to order to hit a deadline, be it an outright hack, or a decision made without time for rigorous investigation and testing, needs to be documented with the same rigor that one tracks a bug. What’s the best way to do this? Ideally, we’d have some kind of objective assessment of the level of technical debt in a software project, although that smacks of Science Fiction even as I write it. I’d be interested of hear of any methods you’ve used, but I’m sure most teams have to rely simply on the integrity of their colleagues and the clear perceptions of the project manager… Cheers, Tony.

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• Retail in New York - a walk down 5th Avenue

  - by sarah.taylor(at)oracle.com

  It's the week of the NRF Big Show and all eyes in the retail industry are on New York. The Big Apple is famous for Big Retail -with a proliferation of incredibly iconic stores. The environment is exciting and familiar even to people visiting this small island for the first time. Most of us have travelled down Fifth Avenue watching movies and TV even if we have never set foot on American soil. I find it one of the most exciting retail cities in the world and I am thrilled this year to be here with so many of Oracle's International retail customers who are joining us for the Retail Exchange. The Oracle program brings retailers from all over the planet together to share ideas and be inspired by New York retail and the NRF event. The show celebrates its 100th year in 2011 and New York itself has been recognized globally as the capital of innovative retail for just as long.  Fifth Avenue is where many global brands have placed their flagship stores, and businesses are in constant competition to set themselves apart from their competitors - both in the store and from the street.  These flag ship retail destinations present what today's customers are finding most exciting and delightful about retail. For the tourist market, they may only visit these stores once, but the impression that a trip to a flagship store leaves with a customer can last a lifetime.  One of the stores that is currently turning heads on Fifth Avenue is Hollister, sister brand to Abercrombie and Fitch, which has filled its shop front with a massive live video (and audio) feed of surfers on the beach in California.  To complete the effect, they also have troughs of water in front of the video screens to bring the sea to the street.  And this isn't the only kind of surfing that retailers are considering today and multi-channel retail is a hot topic that all of the retailers joining the Retail Exchange are considering.   The rest of the world looks to the brands along Fifth Avenue for inspiration - how they take advantage of new opportunities, how they set themselves apart from their competitors and how they keep their products fresh and desirable. With these inspiring pioneers in New York, it's little wonder that NRF's Big Show is so popular, and that New York is viewed as one of the retail capitals of the world. It is a pleasure to be here with so many of the world's greatest international retailers.

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• Fraud and Anomaly Detection using Oracle Data Mining YouTube-like Video

  - by chberger

  I've created and recorded another YouTube-like presentation and "live" demos of Oracle Advanced Analytics Option, this time focusing on Fraud and Anomaly Detection using Oracle Data Mining.  [Note:  It is a large MP4 file that will open and play in place.  The sound quality is weak so you may need to turn up the volume.] Data is your most valuable asset. It represents the entire history of your organization and its interactions with your customers.  Predictive analytics leverages data to discover patterns, relationships and to help you even make informed predictions.   Oracle Data Mining (ODM) automatically discovers relationships hidden in data.  Predictive models and insights discovered with ODM address business problems such as:  predicting customer behavior, detecting fraud, analyzing market baskets, profiling and loyalty.  Oracle Data Mining, part of the Oracle Advanced Analytics (OAA) Option to the Oracle Database EE, embeds 12 high performance data mining algorithms in the SQL kernel of the Oracle Database. This eliminates data movement, delivers scalability and maintains security.  But, how do you find these very important needles or possibly fraudulent transactions and huge haystacks of data? Oracle Data Mining’s 1 Class Support Vector Machine algorithm is specifically designed to identify rare or anomalous records.  Oracle Data Mining's 1-Class SVM anomaly detection algorithm trains on what it believes to be considered “normal” records, build a descriptive and predictive model which can then be used to flags records that, on a multi-dimensional basis, appear to not fit in--or be different.  Combined with clustering techniques to sort transactions into more homogeneous sub-populations for more focused anomaly detection analysis and Oracle Business Intelligence, Enterprise Applications and/or real-time environments to "deploy" fraud detection, Oracle Data Mining delivers a powerful advanced analytical platform for solving important problems.  With OAA/ODM you can find suspicious expense report submissions, flag non-compliant tax submissions, fight fraud in healthcare claims and save huge amounts of money in fraudulent claims  and abuse.   This presentation and several brief demos will show Oracle Data Mining's fraud and anomaly detection capabilities.  

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• 6 Ways to Modernize Your Customer Experience

  - by Mike Stiles

  If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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• Reduce weight in healthy way - Day 2

  - by krnites

  My second day of reducing weight and it seems most of the blog are correct in saying that you can reduce weight if your calorie consumption is less than what you burn. In one day I have lost 1 lbs without doing anything. My current weight is 177.4 lbs. Yesterday I ate small portion of dinner that I used to eat that also around 7 PM. Normally I eat my dinner around 10 PM and withing 2 hour of eating I go for sleep, but yesterday I ate around 7 PM and went for sleep only after 12.On my second day I have eaten noodles and 3 eggs in breakfast and sesame chicken ( I love it) and fried rice in lunch, I still have not gone for running but had plan to go for running and then swimming. I hope it will at least burn the calories that I had taken. On some site it was written that a normal men body needs around 2000 Calorie a day. So if I am eating less than 2000 calorie ( noodles + 3 eggs = 400+200, rice + sesame chicken = 1300, total = 1900) and burning around 300 calorie, my total calorie intake will be 1600 which is less than what my body needs. So most probably by tomorrow I should come under 176 lb bracket.Apart from counting the calorie that I am taking in everyday and approx number of calorie that I am burning everyday, I had also starting tracking my physical activities on my mobile. I have got a beautiful Samsung Focus S Windows 7.5 mobile. And after browsing through the market I have downloaded couple of health Apps.1. 6 Week training - this has set of exercise and lets you choose the number of sets you want to do for all exercise. Its focus on your core muscles.2. Fast food Calories - This apps has all the fast food chain listed and give the calorie count of each of the food item available on there menu. Like for Burger King's French Fries Large (Salted) contains 500 Calorie.3. Gym Pocket Guide - Contains instructions for different kind of exercise and tells a right way of doing them.4.  RunSat - kind of GPS based application. Its mark the distance you have run, shows the path you have taken on a map, total calorie burnt, laps completed. I love this apps.5. Stop Watch I also have noticed that If I am running in GYM and have television in front of me where a movie or serial is going on which I like,  I normally didn't notice the time. Most of the time running on treadmill is very boring, but if some music video is playing or some kind of sitcom is going, I can run for  a hour or half.So on day 2 I have lost 1 lbs and had learnt that calorie intake should be less then calorie burnt for a given day.

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• It's All In The Cloud

  - by Natalia Rachelson

  People turned out in droves for Steve Miranda's Apps Cloud General Session. Steve, as engaging as ever, covered our Apps strategy in the cloud and reinforced that Oracle has a complete set of cloud services including: •    Human Capital Management•    Talent Management•    Sales and Marketing•    Customer Service and Support•    Financial Management•    Procurement, Sourcing, and Inventory•    Project Portfolio Management•    Governance, Risk, and Compliance... all delivered on top of the Social, Platform, and Common Infrastructure.Steve talked about Fusion being the centerpiece of our Cloud Services. The fact that Fusion is 100 percent standards based is a big, big deal! In addition, our ERP Cloud Service is the most complete cloud service on the market. And email marketing is dead -- social marketing is where the action is. It's also where Oracle is investing heavily from a Sales & Marketing Cloud perspective. Steve covered the strategic acquisitions Oracle has made to enhance our organic Cloud offering. Specifically, Oracle bought RightNow to make our Customer Service and Support Cloud service complete. We also bought Taleo to add Recruiting and Learning capabilities to our Talent Management Cloud. Steve talked about our customers and how they are benefiting from the use of a variety of our Cloud Services. Red Robin is driving lower labor and food costs with Oracle ERP Cloud Service. He used Elizabeth Arden as the profile customer for HCM and Talent Management Service, UBS for HCM and Talent Management Service, and Brocade for Talent Management. All these customers are benefiting from a comprehensive and fully integrated HR platform that aligns compensation with performance and enhances workforce motivation and retention. At the same time, Hitachi Data Systems is using Oracle Taleo Performance Management Cloud to recruit the right competencies, pinpoint areas of improvement, and develop and monitor employee goals to support the global account organization. KLM and Overstock.com are gaining the benefits of Oracle's Customer Service and Support Service from RightNow by better engaging and serving customer needs online and through call centers. And last but not least, Graco and Key Energy are leveraging mobility features and sales forecasting and territory management capabilities within the Oracle Sales and Marketing Service. They expect to gain better visibility to sales information and drive more efficient sales campaigns and empower their sales force with data they need to make sales. Overall, Oracle Apps Cloud Services are enjoying a significant momentum in the marketplace. Steve projected an air of confidence and enthusiasm highlighting Oracle's latest successes with Cloud services.

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• Why should I not do a masters degree

  - by aurel

  I have left university on July 2010 where I studied web design (as we all know you learn more by your self but that’s not the issue at the moment). Since then I have not managed to find a job (apart from a one month work experience), from the way things are going, and by taking into account the fact that all my university friends are in the same situation, I don’t think that I am going to find a job soon (within the industry) Now as we all do, even though I don’t have a job, I am still working on personal projects and try to keep up to date (I don’t need a job or uni to do this) – but I am thinking, because there is not work available, would it be worth going back to uni for a master degree? I know I don’t need it and I know that is unlikely that I will learn anything important, as I believe in self learning, and in most cases it is a lot more effective (but I have to say I don’t mind going back to school) The only reason I am thinking of doing the master is, (and this is where I need your help): If it takes me a year to get a job, then on the interview, would the employer think “what the hell did this guy do since he left university” – now if I go to university that would solve this problem. Or I’m I making up a problem that does not exist Plus, I know that employers need examples of sites that I have been working on, at the moment I only have 3 (as when working on personal projects, where their is not time limit I tend drag things in order to get them perfect, and they never get perfect) – so by going back to uni, then this problem maybe solved I said all this as I have read a lot about the fact that you don’t need to have a masters degree to work on web design market (and I totally agree) but considering my concern, the question is should I do a masters course to avoid just spending hours in my room working and learning in my own (but that it would be hard to convince employers that I was really learning in my room) Maybe because I’m still young age 22 not that old anyway :), but I don’t have the “dream” of being rich, so if I were to tell the truth I don’t really care of the fact that I don’t have a job (at the moment), because regardless, I am working on what I love every day, but I know that in the future when I will need the job I may find it harder to get one, if I neglect doing so now Every time I ask a question that I’m not sure about, I keep going on and on, but I really hope you get what I am trying to get across. By the way the course that I am looking at for a masters says that it would teach me how to do these: e-commerce e-government e-science e-learning I don’t know any of them, a part from e-commerce Thanks

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• Career Change Need Advice: Professional Web Developer

  - by bikedorkseattle

  I'm hoping to get some advice here on the steps I should take to make a career change into professional web development. I've been working in cancer research the last 14 years and I need a change. The job market is terrible, the pay is worse, and despite what one would think the atmosphere is generally un-collegial, even in your own group. Venture funding never returned after the dot com burst and with 3 to 5 wars our country is now in, NIH funding is only going to get worse. I know things are not going to get better for my field, sadly, and I know I need to move on. For probably just as long I have fiddled around with web development, I even run a fairly popular site with close to 1 million/month pageviews that pulls a decent income, but not stable enough to live off of right now. My skills are ok for being self taught. I enjoy the fast paced nature of the web and the tools the community creates and how eager people are to help and share knowledge; it's what science should be. I have been trying to find an entry level developer job doing standard HTML/CSS/PHP/MySQL/JS/jQuery type work. A good 50%+ of the jobs want someone with a CS degree, and most want 5 years experience. Having no professional experience and no formal education, I know I'm at a huge disadvantage. I am now considering my options on how to move forward professionally. The way I see it I have basically 3 options. Build up my portfolio of work as much as I can and continue to learn as much as I can on my own. Try to contribute on some open source project when time allows. Network like crazy and go to meetups. Be confident and pray a lot in private. OR While doing above, do some certification programs in PHP and Java, possibly others. Get a Zend Certification. OR Spend a few years getting a CS degree while doing 1. I've already done the work fulltime go to school thing and it doesn't excite me one bit. I didn't have the greatest college experience and am not too eager to return, but I have a family to feed. Is the degree really necessary or is it more of a right of passage type thing in most instances? I appreciate everyones input. Thanks for taking the time to respond.

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• Partner Webcast – Oracle SOA Suite 12c: Connect 4 Cloud, Mobile, IoT with On-premise - August 28th 2014

  - by JuergenKress

  Thursday August 28th 2014 SOA Suite 12c Webcast The pace of new business projects continues to grow from increasing customer self-service to seamlessly connecting all your back office and in-the-field applications. At the same time increased integration complexity may seem inevitable as organizations are suddenly faced with the requirement to support three new integration challenges: » Cloud Integration - integrate with the cloud, rapidly integrate a growing list of cloud applications with existing applications » Mobile Integration - the urgency to mobile-enable existing applications » IoT Integration - begin development on the latest trend of connecting Internet of Things (IoT) devices to your existing infrastructure. Join this webcast to get an overview of what is in Java 8 from a business perspective and how with Java 8, you are uniquely positioned to extend innovation in your solutions through the largest, open, standards-based, community-driven platform. Oracle SOA Suite 12c Oracle SOA Suite 12c, the latest version of the industry’s most complete and unified application integration and SOA solution, aims to simplify, accelerate and optimize integrations. Oracle SOA Suite 12c and its associated products, Oracle Managed File Transfer, Oracle Cloud and Application Adapters, B2B and healthcare integration, offer the industry’s most highly integrated platform for solving the increased integration challenges. Oracle SOA Suite 12c is a complete, integrated and best-of-breed platform. It enables next generation integration capabilities through A unified toolset for the development of services and composite applications. A standards-based platform that is service enabled and easily consumable by modern web applications, allowing enterprises to quickly and easily adapt to changes in their business and IT environments. Greater visibility, controls and analytics to govern how services and processes are deployed, reused and changed across their entire lifecycle. Join us to find out more about the new features of Oracle SOA Suite 12c and how it enables you to reduce time to market for new project integration and to reduce integration cost and complexity. Oracle SOA Suite is the ability to simplify by integrating the disparate requirements of cloud, mobile, and IoT devices with existing on-premise applications. Agenda: Oracle SOA Suite 12c new Features Cloud Integration Mobile Enablement Interent of Things (IoT) Summary - Q&A For details please visit our registration page here. Thursday, Aug 28th 2014 10am CET  (9am GMT / 11am EEST SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: SOA Suite 12c,Community,Oracle SOA,Oracle BPM,OPN,Jürgen Kress,SOA

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• Multiple country-specific domains or one global domain [closed]

  - by CJM

  Possible Duplicate: How should I structure my urls for both SEO and localization? My company currently has its main (English) site on a .com domain with a .co.uk alias. In addition, we have separate sites for certain other countries - these are also hosted in the UK but are distinct sites with a country-specific domain names (.de, .fr, .se, .es), and the sites have differing amounts of distinct but overlapping content, For example, the .es site is entirely in Spanish and has a page for every section of the UK site but little else. Whereas the .de site has much more content (but still less than the UK site), in German, and geared towards our business focus in that country. The main point is that the content in the additional sites is a subset of the UK, is translated into the local language, and although sometimes is simply only a translated version of UK content, it is usually 'tweaked' for the local market, and in certain areas, contains unique content. The other sites get a fraction of the traffic of the UK site. This is perfectly understandable since the biggest chunk of work comes from the UK, and we've been established here for over 30 years. However, we are wanting to build up our overseas business and part of that is building up our websites to support this. The Question: I posed a suggestion to the business that we might consider consolidating all our websites onto the .com domain but with /en/de/fr/se/etc sections, as plenty of other companies seem to do. The theory was that the non-english sites would benefit from the greater reputation of the parent .com domain, and that all the content would be mutually supporting - my fear is that the child domains on their own are too small to compete on their own compared to competitors who are established in these countries. Speaking to an SEO consultant from my hosting company, he feels that this move would have some benefit (for the reasons mentioned), but they would likely be significantly outweighed by the loss of the benefits of localised domains. Specifically, he said that since the Panda update, and particularly the two sets of changes this year, that we would lose more than we would gain. Having done some Panda research since, I've had my eyes opened on many issues, but curiously I haven't come across much that mentions localised domain names, though I do question whether Google would see it as duplicated content. It's not that I disagree with the consultant, I just want to know more before I make recommendations to my company. What is the prevailing opinion in this case? Would I gain anything from consolidating country-specific content onto one domain? Would Google see this as duplicate content? Would there be an even greater penalty from the loss of country-specific domains? And is there anything else I can do to help support the smaller, country-specific domains?

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• Now Shipping! NetAdvantage for .NET 2010 Volume 3!

  The new NetAdvantage Ultimate includes all four Line of Business user interface control sets for ASP .NET, Windows Forms, WPF and Silverlight plus two advanced Data Visualization UI control sets for WPF and Silverlight. With six NetAdvantage products in one robust package, Infragistics® gives you hundreds of controls and infinite development possibilities. Unified XAML Product Strategy-Share Code, Get More Controls In the 10.3 release, Infragistics continues to deliver code parity between the XAML platforms, WPF and Silverlight. In the line of business toolsets, Infragistics introduces the new xamSchedule™, full-featured, Outlook® 2010-style schedule controls, and the new xamDataTree™, a data bound tree view that comfortably handles tens of thousands of tree nodes. Mimicking our Silverlight Drag and Drop Framework, the WPF Drag and Drop Framework CTP empowers you to add your own rich touches to your applications. Track Users' Behaviors New to all NetAdvantage Silverlight controls is the Infragistics Analytics Framework (IGAF), which empowers you to track user behavior in RIAs running on Silverlight 4. Building on the Microsoft® Silverlight Analytics Framework, with IGAF you can analyze the user's behaviors to ensure the experience you want to deliver. NetAdvantage for Windows Forms--New Office® 2010 Ribbon and Application Menu 2010 Create new experiences with Windows Forms. Now with Office 2010 styling, NetAdvantage for Windows Forms has new features such as Microsoft® Office 2010 ribbon and enhanced Infragistics.Excel to export the contents of the high performance WinGrid™ into Microsoft Excel® 2010. The new Windows Message Support enables Infragistics standalone editor controls to process numerous Windows® OS messages, allowing them to respond just like native controls to changes in the Windows environment. Create Faster Web 2.0 Experiences with NetAdvantage for ASP .NET Infragistics continues to push the envelope to deliver the fastest ASP .NET WebForms controls available on the market. Our lightning fast ASP .NET grids are now enhanced with XPS/PDF Exporting and Summary Rows. This release also includes support for jQuery Templating (as a CTP) within our WebDataGrid™ and WebDataTree™ controls allowing you to quickly cut down overall page size. Deliver Business Intelligence with Power, Flexibility and the Office 2010 Experience NetAdvantage for WPF Data Visualization and NetAdvantage for Silverlight Data Visualization help you deliver flexible, powerful and usable end user experiences in Business Intelligence applications. Both suites include the Pivot Grid that delivers the full power of online analytical processing (OLAP) to present multi-dimensional data, sliced and diced in cross-tabulated form for end users to drill down into, interact with and easily extract meaning from the data. Mapping Made Easy 10.3 marks the official release of the WPF Data Visualization xamMap™ control to map anything and everything from geographic to geo-spacial mapping data. Map layers allow you to add successive levels of detail, navigational panes for panning in all directions, color swatch panes that facilitate value scales like Choropleth shading, and scale panes allowing users to zoom-in and out. Both toolsets introduce the first of many relationship maps! With the xamOrgChart™ CTP you can map out organizational charts of up to 50K employees, competitive brackets (think World Cup) and any other relational, organizational map your application needs. http://www.infragistics.com span.fullpost {display:none;}

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• 3 Reasons You Need To Know Something About Every Technology

  - by Tim Murphy

  I make my living as a consultant and a general technologist.  I credit my success to the fact that I have never been afraid to pick up any product, language or platform needed to get the job done.  While Microsoft technologies I my mainstay, I have done work on mainframe and UNIX platforms and have worked with a wide variety of database engines.  Each one has it’s use and most times it is less expensive to find a way to communicate with an existing system than to replace it. So what are the main benefits of expending the effort to learn a new technology? New ways to solve problems Accelerate development Advise clients and get new business opportunities By new technology I mean ones that you haven’t had experience with before.  They don’t have to be the the one that just came out yesterday.  As they say, those who do not learn from history are bound to repeat it.  If you can learn something from an older technology it can be just as valuable as the shiny new one.  Either way, when you add another tool to your kit you get a new view on each problem you face.  This makes it easier to create a sound solution. The next thing you can learn from working with different products and techniques is how to more efficiently develop solve problems.  Many times if you are working with a new language you will find that there are specific design patterns that are used with it in normal use.  These can usually be applied with most languages.  You just needed to be exposed to them. The last point is about helping your clients and helping yourself.  If you can get in on technologies early you will have advantage over your competition in the market.  You will also be able to honestly advise you client on why they should or should not go with a new product.  Being able to compare products and their features is always an ability that stake holders appreciate. You don’t need to learn every detail of a product.  Learn enough to function and get an idea of how to use the technology.  Keep eating those technology Wheaties and you will be ready to go the distance in any project. del.icio.us Tags: Technology,technologists,technology generalist,Software Architecture

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