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  • Retactoring advanced has_many example

    - by atmorell
    Hello, My user model has three relations for the same message model, and is using raw SQL :/ Is there a better more rails way to achieve the same result? Could the foreign key be changed dynamically? e.g User.messages.sent (foreign key = author_id) and User.messages.received (foreign key = recipient ) I have been trying to move some of the logic into scopes in the message model, but the user.id is not available from the message model... Any thoughts? Table layout: create_table "messages", :force => true do |t| t.string "subject" t.text "body" t.datetime "created_at" t.datetime "updated_at" t.integer "author_id" t.integer "recipient_id" t.boolean "author_deleted", :default => false t.boolean "recipient_deleted", :default => false end This is my relations for my user model: has_many :messages_received, :foreign_key => "recipient_id", :class_name => "Message", :conditions => ['recipient_deleted = ?', false] has_many :messages_sent, :foreign_key => "author_id", :class_name => "Message", :conditions => ['author_deleted = ?', false] has_many :messages_deleted, :class_name => "Message", :finder_sql => 'SELECT * FROM Messages WHERE author_id = #{self.id} AND author_deleted = true OR recipient_id = #{self.id} AND recipient_deleted = true' Best regards. Asbjørn Morell

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  • Must I have Exchange to use Blackberry Enterprise Server Express?

    - by John Spaz
    In the past I've setup BES (not express) for a company that just wanted their users on the corporate network, they didn't care for email or any other enterprise feature, they just wanted to push a policy that the phones internet should be routed through the corporate network. I want to setup BES Express now for a customer that also just wants the phones on his network but wherever I look, it says that BES Express requires Exchange. Is there a way to install BES Express without Exchange and without a AD Domain? Basically what the customer wants to accomplish is to be able to filter and log the internet access on the phones.

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  • Can I split a spreadsheet into multiple files based on a column in Excel 2007?

    - by geofftnz
    Is there a way in Excel to split a large file into a series of smaller ones, based on the contents of a single column? eg: I have a file of sales data for all sales reps. I need to send them a file to make corrections and send back, but I dont want to send each of them the whole file (because I dont want them changing eachother's data). The file looks something like this: salesdata.xls RepName Customer ContactEmail Adam Cust1 [email protected] Adam Cust2 [email protected] Bob Cust3 [email protected] etc... out of this I need: salesdata_Adam.xls RepName Customer ContactEmail Adam Cust1 [email protected] Adam Cust2 [email protected] and salesdata_Bob.xls Bob Cust3 [email protected] Is there anything built-in to Excel 2007 to do this automatically, or should I break out the VBA?

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  • Remove all HTTP bindings from an IIS 6 site while leaving SSL bindings

    - by MikeBaz
    We have a (remote, via a reseller) customer who configured their IIS6 server to not have any port 80 HTTP bindings, only port 443 SSL bindings. We would like to reproduce this without going through the three layers (!) to get to the customer to test some error scenerios. However, whenever I try to get IIS to not listen on IIS at all, I can't do it. If I do it in the UI, either leaving in the main properties page, or in the advanced bindings page, the UI does not let me proceed. If I remove the HTTP ServerBindings from the metabase.xml directly, IIS makes it port 80, all unassigned addresses anyway. Is there a way to get to the "SSL only" state naturally? Please note I am NOT talking about the "require SSL" checkbox or underlying metabase setting, as that still listens on port 80 (or whatever) to give the "SSL required" error message. I'm talking about not having any bindings listed at all for HTTP.

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  • Mysql - Help me alter this search query to get desired results

    - by sandeepan-nath
    Following is a dump of the tables and data needed to answer understand the system:- The system consists of tutors and classes. The data in the table All_Tag_Relations stores tag relations for each tutor registered and each class created by a tutor. The tag relations are used for searching classes. CREATE TABLE IF NOT EXISTS `Tags` ( `id_tag` int(10) unsigned NOT NULL auto_increment, `tag` varchar(255) default NULL, PRIMARY KEY (`id_tag`), UNIQUE KEY `tag` (`tag`), KEY `id_tag` (`id_tag`), KEY `tag_2` (`tag`), KEY `tag_3` (`tag`), KEY `tag_4` (`tag`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1; INSERT INTO `Tags` (`id_tag`, `tag`) VALUES (1, 'Sandeepan'), (2, 'Nath'), (3, 'first'), (4, 'class'), (5, 'new'), (6, 'Bob'), (7, 'Cratchit'); CREATE TABLE IF NOT EXISTS `All_Tag_Relations` ( `id_tag` int(10) unsigned NOT NULL default '0', `id_tutor` int(10) default NULL, `id_wc` int(10) unsigned default NULL, KEY `All_Tag_Relations_FKIndex1` (`id_tag`), KEY `id_wc` (`id_wc`), KEY `id_tag` (`id_tag`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1; INSERT INTO `All_Tag_Relations` (`id_tag`, `id_tutor`, `id_wc`) VALUES (1, 1, NULL), (2, 1, NULL), (3, 1, 1), (4, 1, 1), (6, 2, NULL), (7, 2, NULL), (5, 2, 2), (4, 2, 2); Following is my query:- This query searches for "first class" (tag for first = 3 and for class = 4, in Tags table) and returns all those classes such that both the terms first and class are present in the class name. SELECT wtagrels.id_wc,SUM(DISTINCT( wtagrels.id_tag =3)) AS key_1_total_matches, SUM(DISTINCT( wtagrels.id_tag =4)) AS key_2_total_matches FROM all_tag_relations AS wtagrels WHERE ( wtagrels.id_tag =3 OR wtagrels.id_tag =4 ) GROUP BY wtagrels.id_wc HAVING key_1_total_matches = 1 AND key_2_total_matches = 1 LIMIT 0, 20 And it returns the class with id_wc = 1. But, I want the search to show all those classes such that all the search terms are present in the class name or its tutor name So that searching "Sandeepan class" (wtagrels.id_tag = 1,4) or "Sandeepan Nath" also returns the class with id_wc=1. And Searching. Searching "Bob First" should not return any classes. Please modify the above query or suggest a new query, if possible using MyIsam - fulltext search, but somehow help me get the result.

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  • Django m2m form appearing fields

    - by dana
    I have a classroom application,and a follow relation. Users can follow each other and can create classrooms.When a user creates a classroom, he can invite only the people that are following him. The Classroom model is a m2m to User table. i have in models. py: class Classroom(models.Model): creator = models.ForeignKey(User) classname = models.CharField(max_length=140, unique = True) date = models.DateTimeField(auto_now=True) open_class = models.BooleanField(default=True) members = models.ManyToManyField(User,related_name="list of invited members") and in models.py of the follow application: class Relations(models.Model): initiated_by = models.ForeignKey(User, editable=False) date_initiated = models.DateTimeField(auto_now=True, editable = False) follow = models.ForeignKey(User, editable = False, related_name = "follow") date_follow = models.DateTimeField(auto_now=True, editable = False) and in views.py of the classroom app: def save_classroom(request, username): if request.method == 'POST': u = User.objects.get(username=username) form = ClassroomForm(request.POST, request.FILES) if form.is_valid(): new_obj = form.save(commit=False) new_obj.creator = request.user r = Relations.objects.filter(initiated_by = request.user) # new_obj.members = new_obj.save() return HttpResponseRedirect('.') else: form = ClassroomForm() return render_to_response('classroom/classroom_form.html', { 'form': form, }, context_instance=RequestContext(request)) i'm using a ModelForm for the classroom form, and the default view, taking in consideration my many to many relation with User table, in the field Members, is a list of all Users in my database. But i only want in that list the users that are in a follow relationship with the logged in user - the one who creates the classroom. How can i do that? Thanks!

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  • Outlook receives winmail.txt attachment instead of Excel, PowerPoint or Word attachments from Lotus

    - by Philippe
    Ok so the title pretty much says it all. We are offering a Hosted Exchange solution for our customer. Everything is working fine except for one customer complaining that he is receiving winmail.dat or winmail.txt attachments instead of the actual Word Excel or PowerPoint attachments he should be receiving, only when these messages come from a specific European senders, that is using Lotus Notes. I know that usually the problem is coming from Outlook senders to other mail clients, but this is not the first they inform me of this but I can't find anything on the matter so far. Has anyone ever gotten and solved this problem? If not, does anyone have any idea regarding this? I had solved this problem a few months ago, by upgrading Outlook to SP2 and then uninstalling it using the Service Pack removing tool of Microsoft. It seems that only the latest SP1 version could work but not the SP2. The problem is that now nothing is working at all. Thank you for your help, Philippe

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  • Postfix: How to apply header_checks only for specific Domains?

    - by Lukas
    Basically what I want to do is rewriting the From: Header, using header_checks, but only if the mail goes to a certain domain. The problem with header_check is, that I can't check for a combination of To: and From: Headers. Now I was wondering if it was possible to use the header_checks in combination with smtpd_restriction_classes or something similar. I've found a lot information about header_checks and multiple header fields, when searching the net. All of them basically telling me, that one can't combine two header for checking. But I didn't find any information if it was possible to only do a header check if a condition (eg. mail goes to example.com) was met. Edit: While doing some more Research I've found the following article which suggests to add a Service in postfix master.cf, use a transportmap to pass mails for the Domain to that service and have a separate header_check defined with -o. The thing is that I can't get it to work... What I did so far is adding the Service to the master.cf: example unix - - n - - smtpd -o header_checks=regexp:/etc/postfix/check_headers_example Adding the followin Line to the transportmap: example.com example: Last but not least I have two regexp-files for header checks, one for the newly added service, and one to redirect answers to the rewritten domain. check_headers_example: /From:(.*)@mydomain.ain>(.*)/ REPLACE From:[email protected]>$2 Obviously if someone answers, the mail would go to nirvana, so I have the following check_headers defined in the main postfix process: /To:(.*)<(.*)@mydomain.example.com>(.*)/ REDIRECT [email protected]$2 Somehow the Transport is ignored. Any help is appreciated. Edit 2: I'm still stuck... I did try the following: smtpd_restriction_classes = header_rewrite header_rewrite = regexp:/etc/postfix/rewrite_headers_domain smtpd_recipient_restrictions = (some checks) check_recipient_access hash:/etc/postfix/rewrite_table, (more checks) In the rewrite_table the following entries exist: /From:(.*)@mydomain.ain>(.*)/ REPLACE From:[email protected]>$2 All it gets me is a NOQUEUE: reject: 451 4.3.5 Server configuration error. I couldn't find any resources on how you would do that but some people saying it wasn't possible. Edit 3: The reason I asked this question was, that we have a customer (lets say customer.com) who uses some aliases that will forward mail to a domain, let's say example.com. The mailserver at example.com does not accept any mail from an external server that come from a sender @example.com. So all mails that are written from example.com to [email protected] will be rejected in the end. An exception on example.com's mailserver is not possible. We didn't really solve this problem, but will try to work around it by using lists (mailman) instead of aliases. This is not really nice though, nor a real solution. I'd appreciate all suggestions how this could be done in a proper way.

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  • How to find what Service Pack of IE is currently installed on the system?

    - by Kanini
    Hello...We have website and one of our customers complains that when he launches the URL there is a blank popup that appears on his window. He uses IE 7. We have tried to reproduce the same behaviour in our local PC's but we are not able to do so. The site opens up perfectly fine in our systems. We suspect that it could be due to a different Service Pack installed on the customer's PC. Is there a way we can find out which SP is he running on. What would be the simplest process which we can then pass on to the customer to know which SP is he running on?

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  • Modeling multiple polymorphic relationships using Hibernate

    - by f-potter
    Ruby on Rails has polymorphic relations which are really useful for implementing functionality such as commenting, tagging and rating to name a few. We can have a comment, tag or rating class which has a many to one polymorphic relationship with a commentable, taggable and rateable object. Also, a given domain object can choose to implement any combination of such relations. So, it can for example be commentable, taggable and rateable at the same time. I couldn't think up of a straightforward way to duplicate this functionality in Hibernate. Ideally, there would be a Comment class which will have a many to one relationship with a Commentable class and a Commentable class will conversely have a one to many relationship with Comments. It will be ideal if the concrete domain classes can inherit from a number of such classes, say Commentable and Taggable. Things seem a little complicated as a Java class can only extend one other class and some code might end up being duplicated across a number of classes. I wanted to know what are the best practices for modeling such relationships neatly and concisely using Hibernate?

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  • OEM to Virtual Machine for Diaster Recovery / Business Continuity.

    - by James
    Hello, We are trying to deploy a Business Continuity Appliance (Zenith BDR) for a customer and one of the features is the ability to bring up the failed server in a virtual machine on the appliance. Great feature. However, the customer has OEM version of Server 2003 on that server and it comes up requiring immediate re-activation since it is now on different hardware. We would be happy with a 2-3 day grace period which is what we expected, but this isn't happening. What are the solutions without having to purchase another VLK copy of Server 2008 and re-installing the server with that license just so we can set this thing up.

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  • Remote support via VPN without split tunnel

    - by Robe Eleckers
    my title might not be very clear, but I'll explain my setup in more detail now. We have several customers (companies) that need to be remotely supported. At these customers we have servers running with our software that needs to be serviced. These servers are (almost) never connected to the internet. For this we have multiple PC's running VPN clients. These PC's run a VNC server so our service engineers can login from their home laptop remotely to these PC's and connect from there to our customer via the VPN connection on the PC. The problem is however that several customers do not allow split tunneling. That means that when we connect via VPN to such a customer the VNC connection drops. Our current workaround is using a Citrix VM which we control via XenCenter console, but it's quite slow. Are there common solutions to handle this?

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  • custom adm file for IE search providers on Windows 2003

    - by filipv
    Hi, I have been stumped by this issue for some time, I created a custom ADM template for a customer to populate the search providers in Internet Explorer 7 and 8. The custom ADM works fine and I have set 3 search providers, the problem is that I cannot change them (the customer wants to change the entry for wikipedia from EN to NL), I edited the ADM file but the clients seem to keep on using the old settings. Removing/replacing the adm file has no effect either, the settings remain. I used the following article as a base: http://support.microsoft.com/kb/918238 For IE8 you need to work with a name instead of a UID for the default entry, that works as expected. but there seems to be no way to change the setting once in place.

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  • symfony doctrine build-sql error

    - by user313571
    I have some big problems with symfony and doctrine at the beginning of a new project. I have created database diagram with mysql workbench, inserted the sql into phpmyadmin and then I've tried symfony doctrine:build-schema to generate the YAML schema. It generates a wrong schema (relations don't have on delete/on update) and after this I've tried symfony doctrine:build --sql and symfony doctrine:insert-sql The insert-sql statement generates error (can't create table ... failing query alter table add constraint ....), so I've decided to take a look over the generated sql and I've found out some differences between the sql generated from mysql workbench (which works perfect, including relations) and the sql generated by doctrine. I'll be short from now: I have to tables, EVENT and FORM and a 1 to n relation (each event may have multiple forms) so the correct constraint (generated with workbench) is ALTER TABLE `form` ADD CONSTRAINT `fk_form_event1` FOREIGN KEY (`event_id`) REFERENCES `event` (`id`) ON DELETE CASCADE ON UPDATE CASCADE; doctrine generated statement is: ALTER TABLE event ADD CONSTRAINT event_id_form_event_id FOREIGN KEY (id) REFERENCES form(event_id); It's totally reversed and I am sure here is the error. What should I do? It's also correct like this?

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  • Does complex JOINs causes high coupling and maintenance problems ?

    - by ashkan.kh.nazary
    Our project has ~40 tables with complex relations.A colleague believes in using long join queries which enforces me to learn about tables outside of my module but I think I should not concern about tables not directly related to my module and use data access functions (written by those responsible for other modules) when I need data from them. Let me clarify: I am responsible for the ContactVendor module which enables the customers to contact the vendor and start a conversation about some specific product. Products module has it's own complex tables and relations with functions that encapsulate details (for example i18n, activation, product availability etc ...). Now I need to show the product title of some product related to some conversation between the vendor and customers. I may either write a long query that retrieves the product info along with conversation stuff in one shot (which enforces me to learn about Product tables) OR I may pass the relevant product_id to the get_product_info(int) function. First approach is obviously demanding and introduces many bad practices and things I normally consider fault in programming. The problem with the second approach seems to be the countless mini queries these access functions cause and performance loss is a concern when a loop tries to fetch product titles for 100 products using functions that each perform a separate query. So I'm stuck between "don't code to the implementation, code to interface" and performance. What is the right way of doing things ? UPDATE: I'm specially concerned about possible future modifications to those tables outside of my module. What if the Products module decided to change the way they are doing things? or for some reason modify the schema? It means some other modules would break or malfunction until the change is integrated to them. The usual ripple effect problem.

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  • Do complex JOINs cause high coupling and maintenance problems ?

    - by ashkan.kh.nazary
    Our project has ~40 tables with complex relations.A colleague believes in using long join queries which enforces me to learn about tables outside of my module but I think I should not concern about tables not directly related to my module and use data access functions (written by those responsible for other modules) when I need data from them. Let me clarify: I am responsible for the ContactVendor module which enables the customers to contact the vendor and start a conversation about some specific product. Products module has it's own complex tables and relations with functions that encapsulate details (for example i18n, activation, product availability etc ...). Now I need to show the product title of some product related to some conversation between the vendor and customers. I may either write a long query that retrieves the product info along with conversation stuff in one shot (which enforces me to learn about Product tables) OR I may pass the relevant product_id to the get_product_info(int) function. First approach is obviously demanding and introduces many bad practices and things I normally consider fault in programming. The problem with the second approach seems to be the countless mini queries these access functions cause and performance loss is a concern when a loop tries to fetch product titles for 100 products using functions that each perform a separate query. So I'm stuck between "don't code to the implementation, code to interface" and performance. What is the right way of doing things ? UPDATE: I'm specially concerned about possible future modifications to those tables outside of my module. What if the Products module decided to change the way they are doing things? or for some reason modify the schema? It means some other modules would break or malfunction until the change is integrated to them. The usual ripple effect problem.

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  • finding ALL cycles in a huge sparse matrix

    - by Andy
    Hi there, First of all I'm quite a Java beginner, so I'm not sure if this is even possible! Basically I have a huge (3+million) data source of relational data (i.e. A is friends with B+C+D, B is friends with D+G+Z (but not A - i.e. unmutual) etc.) and I want to find every cycle within this (not necessarily connected) directed graph. I've found this thread (http://stackoverflow.com/questions/546655/finding-all-cycles-in-graph/549402#549402) which has pointed me to Donald Johnson's (elementary) cycle-finding algorithm which, superficially at least, looks like it'll do what I'm after (I'm going to try when I'm back at work on Tuesday - thought it wouldn't hurt to ask in the meanwhile!). I had a quick scan through the code of the Java implementation of Johnson's algorithm (in that thread) and it looks like a matrix of relations is the first step, so I guess my questions are: a) Is Java capable of handling a 3+million*3+million matrix? (was planning on representing A-friends-with-B by a binary sparse matrix) b) Do I need to find every connected subgraph as my first problem, or will cycle-finding algorithms handle disjoint data? c) Is this actually an appropriate solution for the problem? My understanding of "elementary" cycles is that in the graph below, rather than picking out A-B-C-D-E-F it'll pick out A-B-F, B-C-D etc. but that's not the end of the world given the task. E / \ D---F / \ / \ C---B---A d) If necessary, I can simplify the problem by enforcing mutuality in relations - i.e. A-friends-with-B <== B-friends-with-A, and if really necessary I can maybe cut down the data size, but realistically it is always going to be around the 1mil mark. z) Is this a P or NP task?! Am I biting off more than I can chew? Thanks all, any help appreciated! Andy

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  • Is there a relation between MS SQL Server client licenses and performance

    - by ramdaz
    I have a customer who has an .Net application running on MS SQL Server 2008, supplied by our company as a part of Microsoft Small Business Server. He started off with around 5 users, and hence we had not sold any extra licenses. Today there are 40 users, and there's performance degradation. An MS Consultant said that to improve performance you need to buy extra licenses. Is there a relationship. I am anyway planning to force the customer to buy extra licenses on legal grounds. But will there be any appreciable performance difference too? Advice welcome

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  • How do I create a dynamic data transfer object dynamically from ADO.net model

    - by Richard
    I have a pretty simple database with 5 tables, PK's and relationships setup, etc. I also have an ASP.net MVC3 project I'm using to create simple web services to feed JSON/XML to a mobile app using post/get. To access my data I'm using an ADO.net entity model class to handle generation of the entities, etc. Due to issues with serialization/circular references created by the auto-generated relations from ADO.net entity model, I've been forced to create "Data transfer objects" to strip out the relations and data that doesn't need to be transferred. Question 1: is there an easier way to create DTOs using the entity framework itself? IE, specify only the entity properties I want to convert to Jsonresults? I don't wish to use any 3rd party frameworks if I can help it. Question 2: A side question for Entity Framework, say I create an ADO.net entity model in one project within a solution. Because that model relies on the connection to the database specified in project A, can project B somehow use that model with a similar connection? Both projects are in the same solution. Thanks!

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  • Excel - How to count matches in data?

    - by JunkUtopia
    I am looking for patterns in the user journey of converted customers. I have each customers details in a row and then each step of the journey in it's own cell in columns, with up to 12 steps for each customer. For example if I want to find the count of every customer who at any point in their journey has for example, downloaded a pdf and contacted us via email, what formula is best suited to this? I've tried countifs but couldn't get it to work over multiple columns. Thank you.

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  • How to handle recurring dates (dates only) in .NET?

    - by Wayne M
    I am trying to figure out a good way to handle recurring events in .NET, specifically for an ASP.NET MVC application. The idea is that a user can create an event and specify that the event can occur repeatedly after a specific interval (e.g. "every two weeks", "once a month" and so on). What would be the best way to tackle this? My brainstorming right now is to have two tables: Job and RecurringJob. Job is the "master" record and has the description of the job as well a key to what customer it's for, while RecurringJob links back to Job and has additional info on what the occurrence frequency is (e.g. 1 for "once a month") as well as the timespan (e.g. "Weekly", "Monthly"). The issue is how to determine and set the next occurrence of the job since this will have to be something that's done regularly. I've seen two trains of thought with this: This logic should either be stored in a database column and periodically updated, or calculated on the fly in the code. Any thoughts or suggestions on tackling this? Edit: this is for a subscription based web app I'm creating to let service businesses schedule their common recurring jobs easily and track their customers. So a typical use might be to create a "Cut lawn" job for Mr Smith that occurs every month The exact date isn't important - it's the ability for the customer to see that Mr Smith gets his lawn cut every month and followup with him about it. Let me rephrase the above to better convey my idea. A sample use case for the application might be as follows: User pulls up the customer record for John Smith and clicks the Add Job link. The user fills out the form to create a job with a name of "Cut lawn", a start date of 11/15/2009, and selects a checkbox indicating that this job continually occurs. The user is presented with a secondary screen asking for the job frequency. The user indicates (haven't decided how at this point - let's assume select lists) that the job occurs once a month. User clicks save. Now, when the user views the record for John Smith, they can see that he has a job, "Cut lawn", that occurs every month starting from 11/15/2009. On the main dashboard when it's one week prior to the assumed start date, the user sees the job displayed with an indicator such as "12/15/2009 - Cut lawn (John Smith)". A week before the due date someone from the company calls him up to schedule and he says he's going to be out of town until 1/1/2010, so he wants his appointment rescheduled for that date. Our user can change the date for the job to be 1/1/2010, and now the recurrence will start one month from that date (e.g. next time will be 2/1/2010). The idea behind this is that the app is targeting businesses like lawn care, plumbers, carpet cleaners and the like where the exact date isn't as important (because it can and will change as people are busy), the key thing is to give the business an indicator that Mr. Smith's monthly service is coming up, and someone should give him a call to determine when exactly it can be scheduled for. In effect give these businesses a way to track repeat business and know when it's time to followup with a customer.

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  • Google app engine: Poor Performance with JDO + Datastore

    - by Bosh
    I have a simple data model that includes USERS: store basic information (key, name, phone # etc) RELATIONS: describe, e.g. a friendship between two users (supplying a relationship_type + two user keys) I'm getting very poor performance, for instance, if I try to print the first names of all of a user's friends. Say the user has 500 friends: I can fetch the list of friend user_ids very easily in a single query. But then, to pull out first names, I have to do 500 back-and-forth trips to the Datastore, each of which seems to take on the order of 30 ms. If this were SQL, I'd just do a JOIN and get the answer out fast. I understand there are rudimentary facilities for performing joins across un-owned relations in a relaxed implementation of JDO (as described at http://gae-java-persistence.blogspot.com) but they sound experimental and non-standard (e.g. my code won't work in any other JDO implementation). Is this really my best bet? Otherwise, how do people extract satisfactory performance from JDO/Datastore in this kind of (very common) situation? -Bosh

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  • Client can't reach my production webserver. It's their ISP's fault, but now what?

    - by MikeN
    I have a customer in Michigan who can't access my production SaaS webserver that is hosted on Slicehost. All other companies across the US/Canada/Europe have no problem reaching the site. This problem is occuring intermittantly, and Slicehost customer service says it's a problem with the client's ISP. I got the IP address of my client, and ping'ing that IP address from my PROD server fails, but ping'ing the IP address from my dev box or our seperate blog server (also hosted on slicehost) works. How do I debug a problem like this? I asked the client to reach out to their local ISP and ask about this problem. A traceroute shows that the packets are getting stopped on a Comcast Michigan node which is the client's ISP. Is there anything I can do additionally to fix this problem for my client?

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  • Can Office Project Server 2010 handle issue tracking?

    - by JL
    I have a scenario where I want to be able to allow customers to login to a customer facing portal on the web, and log issues / bugs. Internal team members should then be notified via email and the issue should be logged in Project Server. The ticket status should be Open, until either resolved or close, where the customer will be notified via email. Is this possible to do using Microsoft Project Server 2010? The question could also be can customers submit bugs to office 2010 projects via a custom web form of some kind, and can project handle the back-end gracefully.

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  • Fast sketching tools for drawing C/C++ structs, pointers, etc...

    - by tomasorti
    Hi. I would like to know what do you use to sketch relations between different entities in C/C++. This can be a very broad issue, so I'll try to clarify a bit more my question and give an example. I'm looking for something that is simple enough as a user, and let me sketch easily containers, pointers, etc... in an informal way. The aim is to document some structs relations to pass them to junior developers. A look at the drawings is supposed to accelerate the understanding of the code. My solutions at this moment are to use: 1) Paper & pencil. 2) Microsoft PowerPoint/Word Autoshapes. 3) Freeware Dia. Other ones could be: 4) Microsoft Visio, but my company does not own licenses. 5) UML tools. I don't want to go this way. This is what I mean a more formal solution. I know tools like Rational Rose are great, and I tried boUML and violet and they are fine in some parts, but I prefer the flexibility of options 2) or 3). Finally, let me write down a more concrete example: Let's say I what to sketch a map that contains another map as the mapped value, and that one contains a struct as the mapped value, that holds a vector of pointers of a type and a pointer to other type. Also, there exist other structs that hold pointers to the objects pointed by the previous map, so there are objects pointed from different places. This is just one example I have, but you can easily come with one from you experience. What would you use to sketch this example or another similar you have dealt with? Best regards, Tomas.

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