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  • General purpose ticketing/tech support system [closed]

    - by crazybyte
    Possible Duplicate: What’s your favorite ticketing system? I was wondering if somebody could recommend me a very user friendly or simple general purpose ticketing/tech support system. I need something that is web based, preferably open-sourced/free software implemented using PHP, Ruby, Ruby on Rails or Java (as back end) with MySQL or PostgreSQL as database engine. I need something that is not development management oriented or project management oriented like Eventum or similar (random example), something to which the user can connect open a tech support request and be able to follow it until is solved or dropped.I need it to be open-sourced to be able to modify it if there is a need or extend it. I tried a number of such systems available and I found that osTicket or eTicket is something that it's close to what I need, but the code is somewhat flaky and some of the features are working badly or behaving strangely. Any thoughts/advice where to find something similar? Thanks!

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  • After setting ulimit to unlimited, I am not able to login to machine

    - by user419534
    In one of requirment, I had to set ulimit on one of my machine to unlimited. For this I changed following in /etc/security/limits.conf as below # End of file oracle soft nofile unlimited oracle hard nofile unlimited oracle soft nproc 131072 oracle hard nproc 131072 oracle soft core unlimited oracle hard core unlimited oracle soft memlock 50000000 oracle hard memlock 50000000 * soft nofile unlimited * hard nofile unlimited and changed /etc/profile if [ $USER = "oracle" ]; then if [ $SHELL = "/bin/ksh" ]; then ulimit -p unlimited ulimit -n unlimited else ulimit -u unlimited -n unlimited fi fi I logged out. I am not able to connect ot machine at all. could you please someone help on this.

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  • Firefox Wordwrap

    - by AtlantaBill
    The text displayed in several, forum sites that I frequently visit does not automatically word wrap in Firefox's window. Rather, it just "runs off" the right end of the window. I can cause the text to properly word-wrap by maximizing the window and then immediately returning it to its normal size. This lasts until I move to another page and then I have to repeat this "work-around" to display word-wrapped text properly again. Anyone have any ideas on what I can do to make Firefox always automatically word-wrap text? TIA. Bill

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  • git-receive-pack : command not found.

    - by Philippe Mongeau
    I made a git repo on a local machine with "git init --bare" and added it as the remote origin on the project on my main computer with ssh: git add remote origin [email protected]:repoName.git I was able to make a commit and push from my main computer to the other computer the day I created the repo, but today i tried and it didn't work. When I did "git push origin" it returned this error: bash: line 1: git-receive-pack: command not found fatal: The remote end hung up unexpectedly The two machines are mac the main one running Leopard and the server one running Tiger. I think it may be realted to the $PATH of git on the server but I'm not sure. i used theses instrution to create my git server: http://blog.commonthread.com/2008/4/14/setting-up-a-git-server

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  • PcLinuxOs demands I use only one repository at time. Is it right?

    - by m33600
    I come to your presence with this question that is paralyzing my coding efforts. PclinuxOs was my distro of choice for reliability, but it is jealous and does not permit me to add repos from, say, Debian. The wiki is clear advising on using just one repo, and I end up not finding what I used to find on normal Debians. Multimon, the audio decoder, for example (my other question) is not there. When I try to install multimon with hammer and plies, it returns errors of all kinds. Is there a way to safely and temporarily add a repository, make the install and remove the repo, returning pclinuxos to its stable state?

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  • Partition and mount my secondary hard drive on CentOS 5.5 64bit?

    - by Andrew Fashion
    I am trying to prepare my second hard drive for user image uploads. Here is the current layout: # sudo parted /dev/sda print Model: ATA WDC WD2500KS-00M (scsi) Disk /dev/sda: 250GB Sector size (logical/physical): 512B/512B Partition Table: msdos Number Start End Size Type File system Flags 1 32.3kB 107MB 107MB primary ext3 boot 2 107MB 8595MB 8488MB primary linux-swap 3 8595MB 10.7GB 2147MB primary ext3 4 10.7GB 250GB 239GB extended 5 10.7GB 250GB 239GB logical ext3 Information: Don't forget to update /etc/fstab, if necessary. I am assuming #4 is my secondary drive? How do I partition and mount it so I can begin using it? And how do I add to fstab? I understand if it's to many questions in one, just help me with whatever you can I guess :) Thank you for any help!

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  • Is Apache ReverseProxy to Passenger Standalone an acceptable production deployment?

    - by davetron5000
    I have the need to deploy Rails 3 apps, using RVM and gemsets, and am expecting “public” traffic (i.e. this is not an internal-only app). I also must use Apache as the public interface to my app. I understand that Passenger Standalone can help accomplish the rails/RVM end, and I have successfully set it up in my development environment. My question is how viable this setup is for a production deployment. Is deploying via Apache configured to ReverseProxy to my passenger-powered Rails app going to create problems? Since I'm designing the production deployment now, I want to understand if I should spend the additional time to set up Passenger connected to Apache and have that Passenger communicate with Passenger Standalone instance running my Rails app. So, I'm looking for one of I guess three answers: Apache Reverse Proxy to Passenger Standalone will be generally fine You should not use the Apache/Passenger Standalone configuration, but set up Passenger on the Apache side as well Your entire setup is just Wrong, please RTFM (and include link to "FM")

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  • How to set up a subdomain in nsd3

    - by qliq
    nsd3 is very little-known but super-lightweight and stable DNS server which makes it a great alternative to bind9 be used on low-end boxes. There is a very good tutorial here that describe how to set it up. My problem is that I need to set up a subdomain subd1.example.com that will be severed on another VPS. I tried to add subdmn1.mymaindomain.com. IN 1.2.3.5 (Assuming that my destination IP is 1.2.3.5) Then I nsdc rebuild service nsd3 restart However the subdmn1.mymaindomain.com fails to resolve to the IP. Any clues will be much appreciated.

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  • Preserve the state of the start screen

    - by axrwkr
    What would I need to do in order to cause the start screen to stay the way it was the last time I saw it when I go back to it? I've noticed that every time I leave the start screen it resets back to the beginning, this means that I need to scroll back to where I was to get the same view. I don't want to change the order of the applications on the start screen to accommodate this, I would much prefer it if I could find a way to make the start screen stay the way it was so I can move on from there and also if there was a way to jump to the beginning or the end of the list that would be great. I imagine I can just use the search feature to find a specific program, but that's just an extra step, almost as bad as having to scroll.

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  • split a textfile after each n matches to a new file using sed or awk

    - by ozz
    i tried to split a file in parts of n matches each. The file is just one line and the seperator is '<br>' foo<br>bar<br>.....<br> I just want to split the file in parts, where each file has 100 datasets (text plus <br>)( normaly 100 datasets, but at the end maybe less) I already played around with this ... split-file-in-2-with-sed and this split-one-file-into-multiple-files-based-on-pattern sed.exe -e "^.*.<br>{0,100}/g" < original.txt > first_half.txt The split do not work an the result is only 1 file instead of many.

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  • I want to host my own multiple Websites on my server. How do i setup my own child nameserver?

    - by basilmir
    I host my own multiple Websites on my server. How do i setup my own child nameserver? There are 4 different websites, with .com and .net and .ro at the end. I moved them to my own server. My Domain Administration (Registrar) let's me define my own child nameserver with my own IP and i've added my nameserver as my domain nameservers list. ns.something.ro as the first and only in the nameservers list ns.something.ro with my own IP address as the child nameserver I've setup everything and it works (kind of). When i use my ns IP adress directly i can of course access everything. Using "normal" external dnses will not work. As expected others on the web can't resolve correctly. What's wrong? Am i missing something?

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  • telnet: Could not open connection to the host, on port 23

    - by Mihaela
    I need to telnet, to localhost. I am on windows. Once I got the error 'telnet is not recognized...' I looked online and found that I should do pkgmgr /iu:"TelnetClient". I did, then telnet localhost (0r 127.0.0.1, maybe with a port at the end), I get error: Could not open connection to the host, on port 23: Connect failed. I added the port to the firewall, disabled the firewall.. run as admin.. Please help me get telnet to work! Thank you.

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  • rename multiple files with unique name

    - by psaima
    I have a tab-delimited list of hundreds of names in the following format old_name new_name apple orange yellow blue All of my files have unique names and end with *.txt extension and these are in the same directory. I want to write a script that will rename the files by reading my list. So apple.txt should be renamed as orange.txt. I have searched around but I couldn't find a quick way to do this.I can change one file at a time with 'rename' or using perl "perl -p -i -e ’s///g’ *.txt", and few files with sed, but I don't know how I can use my list as input and write a shell script to make the changes for all files in a directory. I don't want to write hundreds of rename command for all files in a shell script. Any suggestions will be most welcome!

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  • What's better for deploying a website + DB on EC2: 2 small VM or a large one?

    - by devguy
    I'm planning the deployment of a mid-sized website with a SQL Server Standard DB. I've chosen Amazon EC2 to deploy it. I now have to choose between these 2 options: 1) get 2 small instances (1 core each, 1.7 GB of ram each): one for the IIS front-end, one for running the DB. Note: these "small instances" can only run the 32-bit version of Win2008 Server 2) a single large instance (4 cores, 7.5 gb of ram) where I'd install both IIS and the SQL Server. Note: this large instance can only run the 64-bit version of Win2008 Server What's better in terms on performance, scalability, ease of management (launch up a new instance while I backup the principal instance) etc. All suggestions and points of view are welcome!

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  • How to have Excel data validation display different data in drop down than is actually validated

    - by Memitim
    How can I provide a user with a drop-down menu in a cell that displays the contents from one column but actually writes the value from a different column to the cell and validates against the values from that second column? I have a bit of code that very nearly does this (credit: DV0005 from the Contextures site): Private Sub Worksheet_Change(ByVal Target As range) On Error GoTo errHandler If Target.Cells.Count > 1 Then GoTo exitHandler If Target.Column = 10 Then If Target.Value = "" Then GoTo exitHandler Application.EnableEvents = False Target.Value = Worksheets("Measures").range("B1") _ .Offset(Application.WorksheetFunction _ .Match(Target.Value, Worksheets("Measures").range("Measures"), 0) - 1, 1) End If The drop-down displays the values from one column, for example Column B, but when selected actually writes the value on the same row from Column C to the cell. However, data validation is actually validating against Column B, so if I manually enter something from Column C in the cell and try to move to another cell, data validation throws an error.

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  • When opening any file in excel, a 1 is added to ther name, and the default is to save a new copy…

    - by Chris
    Ok... I've searched a lot for this, but it's not an easy question to search for! When I open any files (xls, or xlsx) in Excel 2007, excel acts like it's a read only file, essentially creating a new file with the name plus a 1 on the end... Eg. I open NewDoc.xlsx Excel opens it as NewDoc1.xlsx and the save button brings up the save as dialogue in my default folder. Does anyone know how to set it back to allowing me to open, edit and save a document without having to browse to the original document and save over it!? My immediate thought was access permissions, but the file is in a network folder with my user given Full Control, I also tried creating a new file in that folder, and also on my local machine just in case - same result. To make it even stranger, if I browse to the original file using the save as dialogue, it will let me save over the original, without any further prompts.

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  • Do you think Microsoft is finally on the right track with its Windows 7?

    - by Saif Bechan
    It has been a while now since Windows 7 has been released. So far I didn't hear of many major complaints about it. I can remember the time that Windows Vista hist the shelves. There were major complaints from both experts and just regular users. I do a lot of OS installs for just regular users. These are mostly family and friends, and sometimes there are some customers. Up till now I mostly still use Windows XP SP3, because it is stable and most people are familiar with it. I did Vista for some users but they always call me back with all sorts of questions and in the end I had to downgrade them to XP. Do you think it is safe now to recommend Windows 7 as a good operating system? Offcourse their hardware has to support it, but let's say that is the case. If you install Windows 7 a lot for people, what are the complaints about if you get them?

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  • a friendly elaboratation on how iceweasel misses as recent request was discovered in post tut

    - by v3x3n
    I would like to specify what you asked about in how iceweasel misses on in hopes that you are interested in considering the answer to be valid considering the package should run efficient to a novice user especially when getting a first impression on a new software, browser, or package they are given by default. First let me say that I am very grateful for all debian has and continues to do for its user base and I am not complaining, only hoping that in mentioning such it will eventually aid in improving the disappointing experience iceweasel gave me in multiple ways right from the start of using it. I am sure tremendous amounts of hard work went into making it work as well as it does, and tremendous effort continues to go into IW like the rest of the package and distros such as this... Having said that, I do aim to keep my examples simple as possible but also explained in enough detail as to not leave out important info to get a full idea of my issue... (Thanks for understanding if I sound novice to debian, I am but continue to learn and advance by trial and error each day, and of course the wonderful help from all the great minds available here and there)... Well, my bone to pick (unfortunately as I disdain being a complainer when so much has been done for us, the end user) with IW is mainly 3 immediately noticed problems in offering me a smooth test drive (completely normal browsing conduct of your average user, I should indicate) as soon as I started out a task using IW (heading directly to google images and searched for a few web sized images, then saved a few (no more than 800 to 900 in dimensions, typically a normal procedure I would imagine) I experienced a horrendous reoccurring freeze and lag time that almost left me to kill the process more than once on each attempt and continued to compound so that by a few attempts later, even 1 single image save locked up the entire browser, ultimately giving up on my procedure in its simplicity with a bit of aggravation, if there was something I had done wrong on my end pre-attempt or during installation. Secondly, visiting video player sites in this case youtube will not allow for any video feed to play whatsoever and again, experienced a slight freezing that eventually dissipated as long as I didn't attempt to press play or reload another video trial... Very annoying and possibly related to my first issue (which could rely on my own lack of knowledge in setup config, but that troubles me if so).... Lastly as another user has stated already, in which brought you to ask them what exactly seemed to be the problem in the first place is also my final straw that broke the weasel's back, leading me here to find a solution to a updated version of firefox... being that iceweasel (an apparent build of firefox 17.x.x) leaving the user to find themselves out of luck when installing their favorite or much useful add-ons or plugins that aid their task or normal usage online.... As the other user clearly stated... there is almost zero options and barely any luck to find compatible plugins with such an outdated version still being used... I can only imagine if as a novoice or standard user to linux... and beginner to debian (which I am all for btw!) if I am discovering major conductivity issues which hinder normal user conduct right off the bat... that there is probably a bundle or more of security vulnerabilities that would unravel to me if I continued to give mr Hommey's package any further attention, or interest in continuing to use... This is a deal breaker on any account, unless all 3 of these issues stated are due to a very n00berish setting or lack thereof (which if that is the case, such was not properly stated for beginner in any place available by following installation tutorials such as LVM installers, which I felt lacked a clear understanding to someone who is trying to learn why and how, rather than, a fix to a potentially broken out of box installation... I really think that is irrelevant in any case however, as there is much step by step support regarding that kind of thing, just saying... its very challenging, along side a job to keep deadlines on, and the need to learn a better and more costomizible system, that was not as popularized when I became a dev via windows (OK OK I know thats a huge mistake and now I am way off original topic but anyway) Thanks very much for taking the time to read over this, and I hope it honestly gives you a few good and valid reasons for users wanting and seeking a way to get around iceweasel altogether... Finally, if I am missing something vital that renders all I've stated invalid or useless, please feel free to shove that elephant in the room my direction! Thanks for all you do, as I am sure it is very useful and dedicated, being you are a debian maintainer, and super user! Much love for intelligence, freedom and sharing the secrets of the web! May it remain unregulated and a good place to grow and learn for generations to come! Stay true! Take care now! -v3x (v3x @ gmx .com)

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  • Cannot connect to internet with Clearwire modem

    - by ide
    I'm currently using a Motorola WiMAX modem (CPEi 25725) and cannot connect to the internet. I can connect to the modem at 192.168.15.1 and check its status. It says that it has good/excellent connectivity to the internet and shows all five signal bars. Additionally it has sent and received some WiMAX packets so I believe it is connected to a tower. I'm at a loss for what the problem is. Unplugging the modem, restarting it from software, and restarting my computer (Windows 7) have not helped. Windows still reports that it is not connected to the internet. Alternatively, could this be an ISP issue? I have heard that Clearwire is a not-so-reputable ISP that blocks VoIP, and I was using Skype recently. EDIT: I called Clear's tech support and apparently their network is having significant problems at the moment. Guess there's nothing an end-user can do about it.

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  • Are Rackspace's Cloud Servers really cloud hosting?

    - by sopppas
    I may be confused about what cloud hosting really is... I asked Rackspace how its Cloud Server (CS) 256MB/10GB compares to Slicehost's 256slice VPS, and they said it's exactly the same (only different billing and BW). I know they are the same company. So, why do they call it Cloud Server? Isn't it just a collection of VPS (virtual private servers)? For me, cloud hosting would be: if I need any additional horsepower at any given time, the cloud would automatically stack more VPS and then charge me at the end of the month for the surplus of resources. Reading Rackspace's info, it looks like it's for me to decide when to stack more CS and that its Cloud Servers don't AUTOMATICLY scale up. Am I confusing things?

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  • sql server express

    - by neil
    I use MS Acess as the front end. Loaded SQL Server 2008 R2 on my laptop. On my laptop (which I want to run the sql/access locally), there is no drop down listing. Under my normal Network (Sql 2000 enterprise edition) condition, the server name is part of the drop down listing. Finally got an ODBC positive test by manually listing in the system dns ODBC connection 'computername\sqlexpress'. Nonetheless, can not get an ODBC connection from Access. How can I get it working?

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  • output redirection not happening completely

    - by Gaurav
    I am running the following command on ubuntu 12.04 bash shell: hping3 -S -p 80 -c 30 www.google.com >> outputfile.txt But the problem is that this leaves some lines in the end and doesn't copy in the file. I even tried hping3 -S -p 80 -c 30 www.google.com >> outputfile.txt 2>&1 It also gives same problem. However this works perfect: ping -c 30 www.google.com >> outputfile.txt Any idea about what I might be missing?

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  • send mail via smtp on debian 6?

    - by acidzombie24
    i followed this tutorial http://library.linode.com/email/exim/send-only-mta-debian-6-squeeze?format=print When i got to the end, i sent the email to [email protected]. I didnt receive it. I didnt get spam either, i got nothing. I also didnt get an error message on the console. How do i properly sent up a smtp server and send an email from it? I'll not i am testing this on my VM on my local computer. My ISP doesnt block any traffic whatsoever (which is one reason why i use them) so... what can i do? i also tried this tutorial

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  • How to tell, before buying, if a given graphics card will play Full HD video?

    - by Dominykas Mostauskis
    I am looking for the cheapest video card that would be capable of smooth playback of Full HD (1080p) video on a Full HD screen. An answer by @Mikhail on a related question briefly mentioned that: performance of video playback is largely dependent on the video accelerators present [in the card] Is this true? Could anyone expand on that? Are there any benchmarks or specifications that could be used to tell if a given (low-end) card can play Full HD video smoothly? Benchmarks I encountered are oriented towards computer games, and using them to evaluate video playback performance may be less-than-optimal, I imagine.

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  • msn 2011 extremely laggy at time?

    - by chobo2
    Hi I am using msn 2011 and think they done a terrible job on it. It seems so buggy. At times when I type a message it is like a slide show. If I would type a sentence you could see it really struggle and the sentence would show up seconds after you typed it. This only happens sometimes. I heard this is something to do with some ad's that are making it slow. Does anyone have a fix for this? Also I noticed like 70% of the time when I check auto login(remember my password and username) it forgets that I checked the box the next time I start my computer up. So I end up typing in my username and password. Thanks

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