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  • Vista: Improving troubleshoot approach skills

    - by Chau
    I'm not a Windows SuperUser, but neither just the regular user. I don't mind browsing the Registry, using Process Explorer, reading the Event logs, (un)installing new drivers and so on, but all this only makes me solve some problems. I tend though to run into problems where these tools aren't enough. Which tools should I learn about to improve my troubleshooting skills in Windows? Currently I'm using Windows Vista x64 (not moved to 7 yet), facing audio/video stuttering problems and I think this is a good place to improve my troubleshooting skills. I know this post is similar to this question, but my machine is only hanging occationally. Specs: Intel Q6600 Stock speed ASUS P5QD Turbo 4GB ram NVIDIA GTS-8800 640 HDA Xplosion 7.1 Seasonic 430W Windows Vista Business x64

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  • NVidia Graphic Card troubleshooting

    - by Berry Langerak
    My dad has a HP pavilion laptop, which is over 6 years old. It contains an onboard graphic card, a NVidia GeForce 8400M GS. Since a week or two, he's getting BSOD in Windows Vista. Also, the screen was acting up; strange lines and figures keep creeping up, but only once in a while -- not always. Thinking that it might be the drivers he had recently upgraded, I decided to downgrade the driver, with no luck at all. I then continued to deinstall the driver, and reinstalling the current stable version, but alas, to no prevail. Windows kept crashing during the course of the last two weeks, and thinking it might be Windows breaking up, I decided to upgrade his Vista installation to Windows 7, as I've been hearing good things about it. Alas, even that didn't help, and it seems the strange lines and figures keep popping up. I've opened the laptop itself, thinking it might simply be overheating because of clogging in the vents, but that's not the case, it's clean as a whistle. Now for the actual question; does anyone have a decent flowchart on how to troubleshoot such issues? It might well be the videocard itself, as the strange lines and figures sometimes even appear during BIOS and POST, but I'm not sure.

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  • Troubleshooting sudoers via ldap

    - by dafydd
    The good news is that I got sudoers via ldap working on Red Hat Directory Server. The package is sudo-1.7.2p1. I have some LDAP/Kerberos users in an LDAP group called wheel, and I have this entry in LDAP: # %wheel, SUDOers, example.com dn: cn=%wheel,ou=SUDOers,dc=example,dc=com cn: %wheel description: Members of group wheel have access to all privileges. objectClass: sudoRole objectClass: top sudoCommand: ALL sudoHost: ALL sudoUser: %wheel So, members of group wheel have administrative privileges via sudo. This has been tested and works fine. Now, I have this other sudo privilege set up to allow members of a group called Administrators to perform two commands as the non-root owner of those commands. # %Administrators, SUDOers, example.com dn: cn=%Administrators,ou=SUDOers,dc=example,dc=com sudoRunAsGroup: appGroup sudoRunAsUser: appOwner cn: %Administrators description: Allow members of the group Administrators to run various commands . objectClass: sudoRole objectClass: top sudoCommand: appStop sudoCommand: appStart sudoCommand: /path/to/appStop sudoCommand: /path/to/appStart sudoUser: %Administrators Unfortunately, members of Administrators are still refused permission to run appStart or appStop: -bash-3.2$ sudo /path/to/appStop [sudo] password for Aaron: Sorry, user Aaron is not allowed to execute '/path/to/appStop' as root on host.example.com. -bash-3.2$ sudo -u appOwner /path/to/appStop [sudo] password for Aaron: Sorry, user Aaron is not allowed to execute '/path/to/appStop' as appOwner on host.example.com. /var/log/secure shows me these two sets of messages for the two attempts: Oct 31 15:02:36 host sudo: pam_unix(sudo:auth): authentication failure; logname=Aaron uid=0 euid=0 tty=/dev/pts/3 ruser= rhost= user=Aaron Oct 31 15:02:37 host sudo: pam_krb5[1508]: TGT verified using key for 'host/[email protected]' Oct 31 15:02:37 host sudo: pam_krb5[1508]: authentication succeeds for 'Aaron' ([email protected]) Oct 31 15:02:37 host sudo: Aaron : command not allowed ; TTY=pts/3 ; PWD=/auto/home/Aaron ; USER=root ; COMMAND=/path/to/appStop Oct 31 15:02:52 host sudo: pam_unix(sudo:auth): authentication failure; logname=Aaron uid=0 euid=0 tty=/dev/pts/3 ruser= rhost= user=Aaron Oct 31 15:02:52 host sudo: pam_krb5[1547]: TGT verified using key for 'host/[email protected]' Oct 31 15:02:52 host sudo: pam_krb5[1547]: authentication succeeds for 'Aaron' ([email protected]) Oct 31 15:02:52 host sudo: Aaron : command not allowed ; TTY=pts/3 ; PWD=/auto/home/Aaron ; USER=appOwner; COMMAND=/path/to/appStop The questions: Does sudo have some sort of verbose or debug mode where I can actually watch it capture the sudoers privilege list and determine whether or not Aaron should have the privilege to run this command? (This question is probably independent of where the sudoers database is kept.) Does sudo work with some background mechanism that might have a log level I could turn up? Right now, I can't fix a problem I can't identify. Is this an LDAP search failure? Is this a group member matching failure? Identifying why the command fails will help me identify the fix... Next step: Recreate the privilege in /etc/sudoers, and see if it works locally... Cheers!

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  • Vista x64: Improving troubleshoot approach skills

    - by Chau
    I'm not a Windows SuperUser, but neither just the regular user. I don't mind browsing the Registry, using Process Explorer, reading the Event logs, (un)installing new drivers and so on, but all this only makes me solve some problems. I tend though to run into problems where these tools aren't enough. Which tools should I learn about to improve my troubleshooting skills in Windows? Currently I'm using Windows Vista x64 (not moved to 7 yet), facing audio/video stuttering problems and I think this is a good place to improve my troubleshooting skills. I know this post is similar to this question, but my machine is only hanging occationally. Specs: Intel Q6600 Stock speed ASUS P5QD Turbo 4GB ram NVIDIA GTS-8800 640 HDA Xplosion 7.1 Seasonic 430W Windows Vista Business x64

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  • Troubleshooting a high SQL Server Compilation/Batch-Ratio

    - by Sleepless
    I have a SQL Server (quad core x86, 4GB RAM) that constantly has almost the same values for "SQLServer:SQL Statistics: SQL compilations/sec" and "SQLServer:SQL Statistics: SQL batches/sec". This could be interpreted as a server running 100% ad hoc queries, each one of which has to be recompiled, but this is not the case here. The sys.dm_exec_query_stats DMV lists hundreds of query plans with an execution_count much larger than 1. Does anybody have any idea how to interpret / troubleshoot this phenomenon? BTW, the server's general performance counters (CPU,I/O,RAM) all show very modest utilization.

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  • Troubleshooting Website problems within the local network

    - by HaydnWVN
    Have an external website which opens fine on some PC's, yet seems to time out (or symptoms of timing out, but never actually does) on others. Seems to only affect (some) of our newer HP Pro 3305 MT Workstations. All of which are running Win7 32bit SP1 with all updates. Older PC's (Win7 32bit SP1 & WinXP) are unaffected. Using Google Chrome & Firefox makes no difference. Opening the website in IE9 Compatibility Mode has exactly the same symptoms. All PC's are on the same local network (Workgroup) using the same DNS server & gateway (inhouse) on the same internet connection, on the same subnet. There is no proxy server, no content filtering, no load balancing etc etc. Only group policy in effect (locally) is for Update scheduling. Local firewalls are all the same (Kaspersky WP4) and our external facing firewall has no IP specific settings. I have no control over the external website, traceroute shows the same destination on all PC's. It is a fairly popular website in our industry (Horticulture) and i'm not aware of any other people (even other sites within our sister companies) with the same problem. Update: Used Fiddler2 to monitor the HTTP request, seems its not getting fulfilled for some reason?! Request sent: GET http://www.rhs.org.uk/ HTTP/1.1 Host: www.rhs.org.uk Connection: keep-alive User-Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/536.11 (KHTML, like Gecko) Chrome/20.0.1132.47 Safari/536.11 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Encoding: gzip,deflate,sdch Accept-Language: en-GB,en-US;q=0.8,en;q=0.6 Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3 Log from Fiddler 2 of the request: This session is not yet complete. Press F5 to refresh when session is complete for updated statistics. Request Count: 1 Bytes Sent: 567 (headers:567; body:0) Bytes Received: 0 (headers:0; body:0) ACTUAL PERFORMANCE -------------- ClientConnected: 17:02:33.720 ClientBeginRequest: 17:02:39.118 GotRequestHeaders: 17:02:39.118 ClientDoneRequest: 17:02:39.118 Determine Gateway: 0ms DNS Lookup: 0ms TCP/IP Connect: 46ms HTTPS Handshake: 0ms ServerConnected: 17:02:39.165 FiddlerBeginRequest: 17:02:39.165 ServerGotRequest: 17:02:39.165 ServerBeginResponse: 00:00:00.000 GotResponseHeaders: 00:00:00.000 ServerDoneResponse: 00:00:00.000 ClientBeginResponse: 00:00:00.000 ClientDoneResponse: 00:00:00.000 RESPONSE BYTES (by Content-Type) -------------- ~headers~: 0 Log of a successful request from a working PC (done this morning, excuse the timestamps being different from above): Request Count: 1 Bytes Sent: 493 (headers:493; body:0) Bytes Received: 20,413 (headers:525; body:19,888) ACTUAL PERFORMANCE -------------- ClientConnected: 08:22:47.766 ClientBeginRequest: 08:22:47.766 GotRequestHeaders: 08:22:47.766 ClientDoneRequest: 08:22:47.766 Determine Gateway: 0ms DNS Lookup: 26ms TCP/IP Connect: 30ms HTTPS Handshake: 0ms ServerConnected: 08:22:47.828 FiddlerBeginRequest: 08:22:47.828 ServerGotRequest: 08:22:47.828 ServerBeginResponse: 08:22:48.905 GotResponseHeaders: 08:22:48.905 ServerDoneResponse: 08:22:48.905 ClientBeginResponse: 08:22:48.905 ClientDoneResponse: 08:22:48.905 Overall Elapsed: 00:00:01.1388020 RESPONSE BYTES (by Content-Type) -------------- text/html: 19,888 ~headers~: 525 So my question has evolved into: What is the difference between the 2 requests and how do I determine why 1 PC is not getting a reply to it's GET request?

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  • dd-wrt router firmware QoS troubleshooting

    - by Jeff Atwood
    I've been using the dd-wrt firmware on my router and I like it a lot! But -- I'm not sure the quality of service (QoS) is working on it. I have it set up as follows: http, port 80 -- Premium bittorrent, port 6969 -- Bulk https, port 443 -- Premium dns, port 53 -- Premium Per the QoS documentation, these levels are: bandwidth is allocated based on the following percentages of uplink and downlink values for each class: Exempt: 100mbps - ignores global limits. Premium: 75% - 100% Express: 15% - 100% Standard: 10% - 100% Bulk: 1.5% - 100% This doesn't entirely seem to work, though -- with busy torrents going I get major pauses in my web browsing which sucks! The QoS documentation gives some steps to check the QoS ... What you'll be interested to look at will be the first set of source and destination IP, including the port numbers. Next the presence of l7proto and the "mark" field. The entries indicate the current live connection QoS priority applied on them based on the "mark" field. The "mark" values correspond to the following Exempt: 100 Premium: 10 Express: 20 Standard: 30 Bulk: 40 (no QoS matched): 0 You may see "mark=0" for some l7proto service even though they are in configured in the list of QoS rules. This may mean that the layer 7 pattern matching system didn't match a new or changed header for that protocol. Custom service on port matches will usually take care of these. On port 6969 (bittorrent) I see a weird mixture of stuff with mark=0 and mark=40 like so cat /proc/net/ip_conntrack udp 17 105 src=98.162.182.42 dst=1.2.3.4 sport=64512 dport=6969 packets=3 bytes=290 src=10.0.0.2 dst=98.162.182.42 sport=6969 dport=64512 packets=4 bytes=202 [ASSURED] mark=0 secmark=0 use=1 tcp 6 117 TIME_WAIT src=98.248.173.174 dst=1.2.3.4 sport=51114 dport=6969 packets=12 bytes=704 src=10.0.0.2 dst=98.248.173.174 sport=6969 dport=51114 packets=10 bytes=440 [ASSURED] mark=40 secmark=0 use=1 tcp 6 598 ESTABLISHED src=165.132.128.201 dst=1.2.3.4 sport=57218 dport=6969 packets=8024 bytes=9919881 src=10.0.0.2 dst=165.132.128.201 sport=6969 dport=57218 packets=4211 bytes=239607 [ASSURED] mark=0 secmark=0 use=1 tcp 6 586 ESTABLISHED src=68.46.9.24 dst=1.2.3.4 sport=64688 dport=6969 packets=6 bytes=490 src=10.0.0.2 dst=68.46.9.24 sport=6969 dport=64688 packets=8 bytes=944 [ASSURED] mark=40 secmark=0 use=1 udp 17 45 src=222.254.228.38 dst=1.2.3.4 sport=25438 dport=6969 packets=5 bytes=454 src=10.0.0.2 dst=222.254.228.38 sport=6969 dport=25438 packets=3 bytes=154 [ASSURED] mark=0 secmark=0 use=1 ( full file visible at http://pastebin.com/AZE6EtWm ) I've been playing around with this log for a little while and I can't see any patterns! Why is some port 6969 bittorrent traffic tagged mark=0 (not matched) by dd-wrt's QoS while others are tagged mark=40 (Bulk) .. any ideas?

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  • Suggestions for Troubleshooting WIndows 7 lockups

    - by Craig L
    I've got a Dell Latitude E6500 that was working fine under Vista x64. I got one of the new Seagate 500GB Hybrid SSD/HD 2.5 drives and thought.. hmm.. let's try Win 7 x64 on it. Bottom line: It works great for hours and then it will hard lock. I don't mean BSOD (or whatever the Win7 equivalent is). I mean my screen is displaying a static image (if there is a clock displayed, it will be frozen at the time the lockup occurred) and the mouse and keyboard do not work. Control-Alt-Delete will not work. I have to hold down the power button to reboot. The event log records NOTHING at the time the lockup occurs. Obviously something is happening to the system to cause the lockup, but the default Windows 7 x64 doesn't log it. How can I log the things Windows doesn't normally log in Event Viewer ?

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  • HALEVT troubleshooting: VFAT usb storage device gets mounted with root:root user:group

    - by Nova deViator
    Hi, i'm banging my head for number of days around this problem. using Halevt for automounting, everything mostly works, but the only thing is that Halevt mounts external USB storage devices as root. So, as user i cannot write to files on them. Halevt gets run as halevt user on boot through /etc/init.d script. This is Ubuntu Lucid with Awesome WM. No GDM. Running halevt as user seem to not work (halevt runs but doesn't respond on Insert) I know HAL is deprecated and removed and i should probably write my own UDEV rules, but until then it seems there must a be simple hack that enables mounting VFAT/NTFS devices with specific uid/gid. this question/answer helps a lot, but not specifically to the above.

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  • CentOS Latency High Troubleshooting

    - by Sarah Weinberger
    I have two CentOS servers connected via a 10 Gb fiber optic cable with a network emulator connected between them. All three units sit on a desk in the lab. There is also a regular 1 Gbit Ethernet cable connected to each of the machines, which provide internet connectivity. When I set the latency to something roughly below 30 ms, all is fine. When the latency gets to 70ms and above, and definitely 130ms, the network layer suspends. For instance, if I set the latency (delay) to 70ms, then launching TeamViewer (or any other application that uses network connectivity) never happens or does not work. There is no timeout message, simply no response. I have to lower to latency back down to zero to see any response and have the box start working. What is the problem and how would I go about fixing it? It seems to me some sort of setting in Linux causes one of the CentOS networking drivers to sit in an infinite loop or something. eth0 is the connection to the internet, all settings are default eth2 is the 10 Gbit fiber optic connection to the other computer with the MTU set to 9600 with all other parameters at default values.

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  • hung up troubleshooting packet discards

    - by Chris Satola
    I realize my question is generic, but hopefully someone may have some guidance for me. My network consists of Cisco switches. I am seeing a significant amount (upwards of millions of packets per day) transmit drops between two switches. One being a 3750 and the other a 3560. The peak throughput of this link is only upper 400Mbps, so it shouldn't be a bandwidth issue. At this point, I am sort of clueless where to look or what tools I can use to determine what packets are dropping and why. I can setup a SPAN port on that link and wireshark it, but I don't know if that could tell me anything. Does anyone have any suggestions? Thanks in advance.

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  • undeliverable email troubleshooting

    - by Funky Si
    I am using IIS6 smtp to send emails out, some of these emails are coming back with the following error. Could not deliver the message in the time limit specified. Please retry or contact your administrator. What steps do I need to take to track done where the problem is? I currently believe the problem is either with my configuration or with the configuration of the mail server I am trying to send to. Thanks

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  • Troubleshooting USB Hub on Snow Leopard MacOSX

    - by calmcajun
    I just bought a Belkin F5U701-BLK 7-port USB Hub and when I plug it into my iMac it does not seem to recognize it. Do I need to reboot my machine or install a driver? If I have to install a driver where do I get it from? I tried going to Belkin's website to search for drivers and and support info for the hub but I could not find anything. Edit: The USB hub is powering the other devices but my iMac does not recognize both hard drives.

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  • Troubleshooting an overheating CPU

    - by Jeff Fry
    I & my father just recently put together a new PC. Specs below. From the very beginning, on boot it will often complain that the CPU is too hot. If I sit in BIOS and watch the CPU, it'll drop back down from red to blue (<72C), at which point I've tended to just boot into Windows...and haven't had any problems. In fact, I've played a couple hours straight of Skyrim at max settings, and not had any visible issues. That said, I've occasionally walked away & come back to find that it's crashed. Yesterday, it crashed (while idle) twice in 12 hours, which shifted the balance from busy-with-life to nervous-I'm-about-to-melt-something. I just installed Core Temp which is showing my 4 cores fluxuating between 70-98C. I'm guessing at this point that the CPU fan may be incorrectly installed or defective. My first thought is to either (a) add water cooling (which the case supports) and / or (b) replace the CPU fan with an after-market one. That said, I'm very open to suggestions. A note, while I certainly don't want to burn money here, I have a baby coming any day now and am still unpacking from a recent move so if I have a choice between an option that costs money and another that takes a while...I'll happily spend a bit extra. Side question: Should I be nervous to even have this on at this point? Let me know if there's something useful I could add to my report. Otherwise, I'm looking forward to your suggestions! Thanks. CPU Intel i7-2600 CPU w/ stock fan Other HW ASUS P8Z68-V Pro motherboard 64G SSD boot drive 4 older SATA HDs GIGABYTE ATI Radeon HD6950 1 GB DDR5 8G Kingston T1 Series RAM Corsair 650W Gold Certified power supply Antec P280 case

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  • My ubuntu server is losing connectivity, require assistance troubleshooting

    - by Coderama
    I have two server monitoring tools that check the uptime of my Ubuntu 10.04.1 LTS server. Over the last month both of these tools have reported the following outages: Jan - 15mins: self recovery Jan - 5 mins: self recovery Feb - 15mins: I managed to be online when this happened and logged into my control panel to find that my server was shutdown. I manually restarted it only because I was online. I wonder if it would have restarted? I have contacted my VPS provider (webbynode) who could not see any any problems with their VPS infrastructure for the February outage. I have also checked the following log files to see if there are any anomalies that could be the cause of the outages; I am unable to see anything related to the server shutdown (Feb) in these logs: /var/log/auth.log /var/log/apache2/error.log /var/log/syslog /var/log/kern.log /var/log/boot /var/log/messages Could anyone suggest any other things I should look out for, such as additional system logs? I just added bootlogging through /etc/default/bootlogd

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  • Troubleshooting "connection reset" error on my linux server

    - by Chris
    I fervently hope someone here can help me with the problem I am experiencing. I am a programmer, and I have very little understanding of linux sysadmin terminology/concepts. I am attempting to troubleshoot a problem with my website. It is a Facebook app, and whenever I try to connect using Chrome, I get an error stating that the "connection was reset". I have been Googling for four days straight trying to find a solution to this problem, but no joy. A big part of the problem is that I do not understand the terminology being employed, and the output from many of the tools referenced is likewise indecipherable to me. I am running a VPS with CentOS 5, apache, PHP, and MySQL. I could spam this post with a ton of information from my iptables, apache, etc but if anyone needs information from my server, please let me know how to get it, and I will post it here. Thank you for any help you can offer!

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  • Troubleshooting a slow database server with no load

    - by user1721724
    I'm getting ready to soft launch my website and I've run into some problems with what I think is being caused by my MySQL database running on Fedora. All websites run fine, just as I'd expect, but any pages that establish a database connection hang until the connection is established, and then bang, the site loads as it should. Ex. My landing page (http://www.thrusong.com) doesn't make a database connection and loads quickly. User profile pages (http://www.thrusong.com/john) make a database connection and load slowly, even though most of the data comes from memcached and the database currently has no load on it. This problem just came up yesterday when my router died and I began using my Pace 2Wire modem with built-in router. Before, my old router was set to handle everything. My ISP says the settings in the modem are correct. Any ideas? Thanks in advance.

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  • Troubleshooting my internet connection

    - by Simon Verbeke
    While I was out of the house, my father rearranged the network cables a bit. I don't know what he has done exactly - He says nothing more then pulling and untangling. When I came back home, my internet connection changed its IP from 192.168.0.205 to 169.254.197.233. The speed changed from 1Gbps to 10Mbps. It has also been at 100Mbps for a while. My subnetmask changed from 255.255.255.0 to 255.255.0.0. The standard gateway changed from 192.168.0.1 to no standard gateway. My DNS servers remain the same. I have checked the lights of the UTP ports, and it looks like it's only sending a heartbeat every few seconds. A sketch of the (relevant part of) the network: My PC ----- extender ----- modem ^ ^ ^ Wired | Wired | This thing connects two cables to each other All the cabling is gigabit, my network card is a Realtek RTL8168C(P)/8111(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20). THe modem is a CBN SVG6540E I have no idea what is going on here and I don't know how to find out either. Any help is welcome! If you need any more info, please ask.

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  • Troubleshooting web page load issues

    - by Richard Testani
    I having an odd issue where a particular page doesn't finish loading... all the time. Intermittenly, this page doesn't finish loading - in particluar, it seems maybe the JS file isn't downloaded or finished loading. Marchelos Law I am not sure how to troubleshoot this issue, since refreshing it fixes it. I see it mostly in IE 7 & 8, rarely in Safari or FireFox. If you view the page in question, refreshing it - you should see the issue. Any ideas?

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  • troubleshooting really slow login on a (linux) machine

    - by Peeter Joot
    Within the last couple of weeks, any attempt to login to a specific linux server has gotten really slow. Once I've logged in, things appear to run without significant delay, but some other login like activities (like starting a new screen session) are slow. The machine's been rebooted a couple of times recently and that hasn't helped. , and it doesn't appear to be $PATH search (where $PATH can sometimes include bad NFS mounts), which I've seen historically in our environment. I've also tried completely removing my .profile/.bash*/... type of init files to rule out anything bad there. I also see slow login for at least one other userid on the system. One thing I've noticed is the following message when trying to exit from a screen terminal: Utmp slot not found -> not removed and am wondering if this is related (having a vague recollection that Utmp has something to do with login). Any idea what that message means, or how to fix it, and if it would be related? Failing that, what sort of problem determination tools are available to investigate what is slowing down this login process?

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  • Troubleshooting an iMac

    - by Matthew
    What can I do to fix my iMac? When I start it up, it just loads forever (never getting to the Desktop). The mouse will appear then disappear, then the loading bar will sometimes appear and then disappear and it just goes in circles forever. If I start up in safe mode (by holding shift), it gets to the login window. However, if I attempt to log in the login window disappears and reappears asking for my password again. What can I do to troubleshoot this?

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  • Ditto (Clipboard manager) troubleshooting in windows7

    - by Andrey
    Is there a way to make ditto paste text instantly on enter click after selection on Windows7? (Also see here) My flow is : Bring ditto by clicking CTRL+' Select desired text. Click ENTER. Now I need to do CTRL+V to paste it. I want that on the ENTER the text will be pasted. Also, if you can recommend another clipboard manager for Windows7, it can help me as well. Edit(1) My options in ditto were already set to paste clip in active window after selection

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  • Troubleshooting Network Speeds -- The Age Old Inquiry

    - by John K
    I'm looking for help with what I'm sure is an age old question. I've found myself in a situation of yearning to understand network throughput more clearly, but I can't seem to find information that makes it "click" We have a few servers distributed geographically, running various versions of Windows. Assuming we always use one host (a desktop) as the source, when copying data from that host to other servers across the country, we see a high variance in speed. In some cases, we can copy data at 12MB/s consistently, in others, we're seeing 0.8 MB/s. It should be noted, after testing 8 destinations, we always seem to be at either 0.6-0.8MB/s or 11-12 MB/s. In the building we're primarily concerned with, we have an OC-3 connection to our ISP. I know there are a lot of variables at play, but I guess I was hoping the experts here could help answer a few basic questions to help bolster my understanding. 1.) For older machines, running Windows XP, server 2003, etc, with a 100Mbps Ethernet card and 72 ms typical latency, does 0.8 MB/s sound at all reasonable? Or do you think that slow enough to indicate a problem? 2.) The classic "mathematical fastest speed" of "throughput = TCP window / latency," is, in our case, calculated to 0.8 MB/s (64Kb / 72 ms). My understanding is that is an upper bounds; that you would never expect to reach (due to overhead) let alone surpass that speed. In some cases though, we're seeing speeds of 12.3 MB/s. There are Steelhead accelerators scattered around the network, could those account for such a higher transfer rate? 3.) It's been suggested that the use SMB vs. SMB2 could explain the differences in speed. Indeed, as expected, packet captures show both being used depending on the OS versions in play, as we would expect. I understand what determines SMB2 being used or not, but I'm curious to know what kind of performance gain you can expect with SMB2. My problem simply seems to be a lack of experience, and more importantly, perspective, in terms of what are and are not reasonable network speeds. Could anyone help impart come context/perspective?

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  • troubleshooting postifx -> exchange connection issues

    - by Systemspoet
    I have three linux-based mail routers that run postfix and relay mail to our on-premise exchange server as well as to outlook.com, splitting the mail based on ldap atttributes. What I've observed sporadically since upgrading this spring from Exchange 2007 to 2010 is that all three of the mail relays will, for about 20 minutes, fail to connect to exchange. Postfix logs it as "lost connection with exchange.contosso.edu" ; this problem almost always occurs to all three mail relays at the same time, and lasts for slightly under 20 minutes. If I can catch it while it's occuring, and I manually do "telnet exchange.contosso.edu 25" from one mail relay and force a message through (helo, mail from, rcpt to, data, etc), then it clears that relay up. The exchange "server" is actually two machines with the HT role on them, load balanced via windows NLB. I've worked pretty hard to figure out what's happening from the postfix side and I can't see any evidence of any misbehavior. My question is, how do I attack the problem from the exchange side? Is there a connection log, or a debug setting, or something I can do to log all of the inbound connections and tell me what's causing exchange to drop them?

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