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• iscsitarget suddenly broken after upgrade of the 12.04 Hardware Stack

  - by RapidWebs

  After an upgrade to the latest Hardware Stack using Ubuntu 12.04, my iscsi service is not longer operational. The error from the service is such: FATAL: Module iscsi_trgt not found. I have learned that I might need to reinstall the package iscsitarget-dkms. this package builds a driver or something during installation, from source. During this build process, it reports and error, and now has also broke my package manager. Here is the relevant output: Building module: cleaning build area.... make KERNELRELEASE=3.13.0-34-generic -C /lib/modules/3.13.0-34-generic/build M=/var/lib/dkms/iscsitarget/1.4.20.2/build........(bad exit status: 2) Error! Bad return status for module build on kernel: 3.13.0-34-generic (i686) Consult /var/lib/dkms/iscsitarget/1.4.20.2/build/make.log for more information. Errors were encountered while processing: iscsitarget E: Sub-process /usr/bin/dpkg returned an error code (1) and this is the information provided by make.log: or iscsitarget-1.4.20.2 for kernel 3.13.0-34-generic (i686) Fri Aug 15 22:07:15 EDT 2014 make: Entering directory /usr/src/linux-headers-3.13.0-34-generic LD /var/lib/dkms/iscsitarget/1.4.20.2/build/built-in.o LD /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/built-in.o CC [M] /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/tio.o CC [M] /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/iscsi.o CC [M] /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/nthread.o CC [M] /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/wthread.o /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/wthread.c: In function ‘worker_thread’: /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/wthread.c:73:28: error: void value not ignored as it ought to be /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/wthread.c:74:3: error: implicit declaration of function ‘get_io_context’ [-Werror=implicit-function-declaration] /var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/wthread.c:74:21: warning: assignment makes pointer from integer without a cast [enabled by default] cc1: some warnings being treated as errors make[2]: * [/var/lib/dkms/iscsitarget/1.4.20.2/build/kernel/wthread.o] Error 1 make[1]: * [/var/lib/dkms/iscsitarget/1.4.20.2/build/kernel] Error 2 make: * [module/var/lib/dkms/iscsitarget/1.4.20.2/build] Error 2 make: Leaving directory `/usr/src/linux-headers-3.13.0-34-generic' I am at a loss on how to resolve this issue. any help would be appreciated!

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• my site works with www.my site.com but not like this http://www.my site.com

  - by toocool

  this is the site that I am going to develop: http://www.juve-news.com/ it works like this but it doesnt when I try to open it without the www prefix. it give me 400 bad request! I have used other web host before now I am trying a new one and I have to add some dns entries like in the picture here: http://cloudcontrol.com/developers/documentation/add-ons/aliases/ I dont know what I have done wrong. If anyone knows what could be the problem then please give me a tip.

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• Cheating on Technical Debt

  - by Tony Davis

  One bad practice guaranteed to cause dismay amongst your colleagues is passing on technical debt without full disclosure. There could only be two reasons for this. Either the developer or DBA didn’t know the difference between good and bad practices, or concealed the debt. Neither reflects well on their professional competence. Technical debt, or code debt, is a convenient term to cover all the compromises between the ideal solution and the actual solution, reflecting the reality of the pressures of commercial coding. The one time you’re guaranteed to hear one developer, or DBA, pass judgment on another is when he or she inherits their project, and is surprised by the amount of technical debt left lying around in the form of inelegant architecture, incomplete tests, confusing interface design, no documentation, and so on. It is often expedient for a Project Manager to ignore the build-up of technical debt, the cut corners, not-quite-finished features and rushed designs that mean progress is satisfyingly rapid in the short term. It’s far less satisfying for the poor person who inherits the code. Nothing sends a colder chill down the spine than the dawning realization that you’ve inherited a system crippled with performance and functional issues that will take months of pain to fix before you can even begin to make progress on any of the planned new features. It’s often hard to justify this ‘debt paying’ time to the project owners and managers. It just looks as if you are making no progress, in marked contrast to your predecessor. There can be many good reasons for allowing technical debt to build up, at least in the short term. Often, rapid prototyping is essential, there is a temporary shortfall in test resources, or the domain knowledge is incomplete. It may be necessary to hit a specific deadline with a prototype, or proof-of-concept, to explore a possible market opportunity, with planned iterations and refactoring to follow later. However, it is a crime for a developer to build up technical debt without making this clear to the project participants. He or she needs to record it explicitly. A design compromise made in to order to hit a deadline, be it an outright hack, or a decision made without time for rigorous investigation and testing, needs to be documented with the same rigor that one tracks a bug. What’s the best way to do this? Ideally, we’d have some kind of objective assessment of the level of technical debt in a software project, although that smacks of Science Fiction even as I write it. I’d be interested of hear of any methods you’ve used, but I’m sure most teams have to rely simply on the integrity of their colleagues and the clear perceptions of the project manager… Cheers, Tony.

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• Lag when recording with xvidcap?

  - by quangtruong1985

  I used Xvidcap to record my desktop, but the quality of video was too bad (it lagged so much). I also tried with all output formats that xvidcap support, increase the frame-per-second as much as possible and the quality always at 100% but nothing changed. Click to see my video on Youtube Im using 11.04 (unity) with compiz enabled. My card is ATI/AMD Mobility 5450 and all drivers were installed and activated. Please help me! Regards.

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• Drawing lots of tiles with OpenGL, the modern way

  - by Nic

  I'm working on a small tile/sprite-based PC game with a team of people, and we're running into performance issues. The last time I used OpenGL was around 2004, so I've been teaching myself how to use the core profile, and I'm finding myself a little confused. I need to draw in the neighborhood of 250-750 48x48 tiles to the screen every frame, as well as maybe around 50 sprites. The tiles only change when a new level is loaded, and the sprites are changing all the time. Some of the tiles are made up of four 24x24 pieces, and most (but not all) of the sprites are the same size as the tiles. A lot of the tiles and sprites use alpha blending. Right now I'm doing all of this in immediate mode, which I know is a bad idea. All the same, when one of our team members tries to run it, he gets very bad frame rates (~20-30 fps), and it's much worse when there are more tiles, especially when a lot of those tiles are the kind that are cut into pieces. This all makes me think that the problem is the number of draw calls being made. I've thought of a few possible solutions to this, but I wanted to run them by some people who know what they're talking about so I don't waste my time on something stupid: TILES: When a level is loaded, draw all the tiles once into a frame buffer attached to a big honking texture, and just draw a big rectangle with that texture on it every frame. Put all the tiles into a static vertex buffer when the level is loaded, and draw them that way. I don't know if there's a way to draw objects with different textures with a single call to glDrawElements, or if this is even something I'd want to do. Maybe just put all the tiles into a big giant texture and use funny texture coordinates in the VBO? SPRITES: Draw each sprite with a separate call to glDrawElements. Use a dynamic VBO somehow. Same texture question as number 2 above. Point sprites? This is probably silly. Are any of these ideas sensible? Is there a good implementation somewhere I could look over?

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• PASS Summit – looking back on my first time

  - by Fatherjack

    So I was lucky enough to get my first experience of PASS Summit this year and took some time beforehand to read some blogs and reference material to get an idea on what to do and how to get the best out of my visit. Having been to other conferences – technical and non-technical – I had a reasonable idea on the routine and what to expect in general. Here is a list of a few things that I have learned/remembered as the week has gone by. Wear comfortable shoes. This actually needs to be broadened to Take several pairs of comfortable shoes. You will be spending many many hours, for several days one after another. Having comfortable feet that can literally support you for the duration will make the week in general a whole lot better. Not only at the conference but getting to and from you could well be walking. In the evenings you will be walking around town and standing talking in various bars and clubs. Looking back, on some days I was on my feet for over 20 hours. Make friends. This is a given for the long term benefits it brings but there is also an immediate reward in being at a conference with a friend or two. Some events are bigger and more popular than others and some have the type of session that every single attendee will want to be in. This is great for those that get in but if you are in the bathroom or queuing for coffee and you miss out it sucks. Having a friend that can get in to a room and reserve you a seat is a great advantage to make sure you get the content that you want to see and still have the coffee that you need. Don’t go to every session you want to see This might sound counter intuitive and it relies on the sessions being recorded in some way to guarantee you don’t totally miss out. Both PASS Summit and SQL Bits sessions are recorded (summit is audio, SQLBits is video) and this means that if you get into a good conversation with someone over a coffee you don’t have to break it up to go to a session. Obviously there is a trade-off here and you need to decide on the tipping point for yourself but a conversation at a place like this could make a big difference to the next contract or employer you have or it might simply be great catching up with some friends you don’t see so often. Go to at least one session you don’t want to Again, this will seem to be contrary to normal logic but there is no reason why you shouldn’t learn about a part of SQL Server that isn’t part of your daily routine. Not only will you learn something new but you will also pick up on the feelings and attitudes of the people in the session. So, if you are a DBA, head off to a BI session and so on. You’ll hear BI speakers speaking to a BI audience and get to understand their point of view and reasoning for making the decisions they do. You will also appreciate the way that your decisions and instructions affect the way they have to work. This will help you a lot when you are on a project, working with multiple teams and make you all more productive. Socialise While you are at the conference venue, speak to people. Ask questions, be interested in whoever you are speaking to. You get chances to talk to new friends at breakfast, dinner and every break between sessions. The only people that might not talk to you would be speakers that are about to go and give a session, in most cases speakers like peace and quiet before going on stage. Other than that the people around you are just waiting for someone to talk to them so make the first move. There is a whole lot going on outside of the conference hours and you should make an effort to join in with some of this too. At karaoke evenings or just out for a quiet drink with a few of the people you meet at the conference. Either way, don’t be a recluse and hide in your room or be alone out in the town. Don’t talk to people Once again this sounds wrong but stay with me. I have spoken to a number of speakers since Summit 2013 finished and they have all mentioned the time it has taken them to move about the conference venue due to people stopping them for a chat or to ask a question. 45 minutes to walk from a session room to the speaker room in one case. Wow. While none of the speakers were upset about this sort of delay I think delegates should take the situation into account and possibly defer their question to an email or to a time when the person they want is clearly less in demand. Give them a chance to enjoy the conference in the same way that you are, they may actually want to go to a session or just have a rest after giving their session – talking for 75 minutes is hard work, taking an extra 45 minutes right after is unbelievable. I certainly hope that they get good feedback on their sessions and perhaps if you spoke to a speaker outside a session you can give them a mention in the ‘any other comments’ part of the feedback, just to convey your gratitude for them giving up their time and expertise for free. Say thank you I just mentioned giving the speakers a clear, visible ‘thank you’ in the feedback but there are plenty of people that help make any conference the success it is that would really appreciate hearing that their efforts are valued. People on the registration desk, volunteers giving schedule guidance and directions, people on the community zone are all volunteers giving their time to help you have the best experience possible. Send an email to PASS and convey your thoughts about the work that was done. Maybe you want to be a volunteer next time so you could enquire how you get into that position at the same time. This isn’t an exclusive list and you may agree or disagree with the points I have made, please add anything you think is good advice in the comments. I’d like to finish by saying a huge thank you to all the people involved in planning, facilitating and executing the PASS Summit 2013, it was an excellent event and I know many others think it was a totally worthwhile event to attend.

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• Why is Double.Parse so slow?

  - by alexhildyard

  I was recently investigating a bottleneck in one of my applications, which read a CSV file from disk using a TextReader a line at a time, split the tokens, called Double.Parse on each one, then shunted the results into an object list. I was surprised to find it was actually the Double.Parse which seemed to be taking up most of the time.Googling turned up this, which is a little unfocused in places but throws out some excellent ideas:It makes more sense to work with binary format directly, rather than coerce strings into doublesThere is a significant performance improvement in composing doubles directly from the byte stream via long intermediariesString.Split is inefficient on fixed length recordsIn fact it turned out that my problem was more insidious and also more mundane -- a simple case of bad data in, bad data out. Since I had been serialising my Doubles as strings, when I inadvertently divided by zero and produced a "NaN", this of course was serialised as well without error. And because I was reading in using Double.Parse, these "NaN" fields were also (correctly) populating real Double objects without error. The issue is that Double.Parse("NaN") is incredibly slow. In fact, it is of the order of 2000x slower than parsing a valid double. For example, the code below gave me results of 357ms to parse 1000 NaNs, versus 15ms to parse 100,000 valid doubles.            const int invalid_iterations = 1000;            const int valid_iterations = invalid_iterations * 100;            const string invalid_string = "NaN";            const string valid_string = "3.14159265";            DateTime start = DateTime.Now;                        for (int i = 0; i < invalid_iterations; i++)            {                double invalid_double = Double.Parse(invalid_string);            }            Console.WriteLine(String.Format("{0} iterations of invalid double, time taken (ms): {1}",                invalid_iterations,                ((TimeSpan)DateTime.Now.Subtract(start)).Milliseconds            ));            start = DateTime.Now;            for (int i = 0; i < valid_iterations; i++)            {                double valid_double = Double.Parse(valid_string);            }            Console.WriteLine(String.Format("{0} iterations of valid double, time taken (ms): {1}",                valid_iterations,                ((TimeSpan)DateTime.Now.Subtract(start)).Milliseconds            )); I think the moral is to look at the context -- specifically the data -- as well as the code itself. Once I had corrected my data, the performance of Double.Parse was perfectly acceptable, and while clearly it could have been improved, it was now sufficient to my needs.

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• What to do when opensource project starts to tear apart? (or a manager tries to write code and than shouts at the team)

  - by Kabumbus

  Imagine there is an open source cross-platform project on Google code. It has lots of revisions (1000). It concentrates in itself lots technological stuff - rare stuff - it mixes top tech. It contains server, and more than one client. The project was created by a well-connected team of developers (friends) and a manager that was sponsoring project at its start up during its first few months (project now is more than a year old-sponsoring oss project is a big good deal- also gave the idea of project to developers). The project was growing in complexity and effort reqiered to continue development. Once upon a time a manager - team leader started trying to write code (he was a programmer in some other projects - not the best, but he felt like he was one). He started because one of the developers suggested an idea at the team meeting and he felt he just needed to do it on his own. He failed, and he told the dev team about it. The dev team did what he failed to do in a few days. After that, the manager feels that team codes with out him perfectly and gets the job done in short time. He felt sorry and lost and he started to crash like an old bad PC. Firstly, he started to scream (in forms of messages not in voice) he tried to tell developers that what they were doing was a bad, not-needed thing - developers kindly told him that his "beginnings" were not compilable while dev team product worked as needed. He told the developers that all work they do should be firstly discussed with him. Here is the part where we need to mention that all team members are "project owners" and logically have equal rights. The team leader suggested to the developers these options: change their dev process to go through him, or be moved from project owners to contributers. So what are our options as developers? What arguments we can provide to the team leader/manager for him to calm down? Is it possible to save the project or is it better to fork out now? An important issue is that lately we had no active ticket system, and I personally think that this was the reason the mess appeared. So... any ideas?

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• The Dangers of Vertical Video; A Public Service Announcement [Video]

  - by Jason Fitzpatrick

  According to the puppets in this tongue-in-cheek PSA, you’d better start shooting your video in the right orientation or very bad things–potentially involving George Lucas–will come to pass. [via Mashable] HTG Explains: What Is Windows RT and What Does It Mean To Me? HTG Explains: How Windows 8′s Secure Boot Feature Works & What It Means for Linux Hack Your Kindle for Easy Font Customization

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• Should I install the ubuntu-restricted-extras package?

  - by jasoncruz98

  I installed Mozilla Firefox beta 9 and the Mozilla flash plugin as a .tar.gz file. I unpacked it, installed it and now I can watch Youtube videos smoothly. But I want to play mp3 codecs and other restricted stuff on my laptop. Should I uninstall the flash plugin for Mozilla Firefox or just install the ubuntu-restricted-extras package (which contains everything I need)? If I install the package without uninstalling the Mozilla plugin, will anything bad happen?

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• Ranking - Part II

  - by PointsToShare

  © 2011 By: Dov Trietsch. All rights reserved   Ranking Part II In my introduction to ranking I also introduced the Ranking Game. This is actually a much more sophisticated program than the one we need to simply rate an item, but it introduced you to the sophisticated results that you may achieve by a bit of code and accompanying CSS. In this installment, I am going to handle simple rating with 5 stars. The extra sophistication will come in the form of creating new elements in run time. Why do I need this? I like to be able to extend the SharePoint New and Update forms and put the starts in them simply by using the code shown here. We do not even need to go into SPD. We may achieve this simply by adding a content editor web part; more about this in the next installment. I have created a new page – Rank the Author – in which you may praise me in 5 different ways, but not immediately. The ranking mechanism – the 5 stars – has to be created first. To achieve that, click the “Add Element” button on the screen and then proceed in giving me the appropriate number of stars. Now view the source and see how this extra 5 start element was added. Also see how the ranking is achieved. This, obviously, is not any different in principle than what we did in the Ranking game. We create some sophisticated HTML, Add some style and create the element by: var divString = "<div id="rateMe" title="Rate Me...">    <a onclick="rateIt(this)" id="_1" title="ehh..." onmouseover="rating(this)" onmouseout="off(this)"></a>    <a onclick="rateIt(this)" id="_2" title="So So" onmouseover="rating(this)" onmouseout="off(this)"></a>    <a onclick="rateIt(this)" id="_3" title="Passable" onmouseover="rating(this)" onmouseout="off(this)"></a>    <a onclick="rateIt(this)" id="_4" title="Not too Bad" onmouseover="rating(this)" onmouseout="off(this)"></a>    <a onclick="rateIt(this)" id="_5" title="Not Bad" onmouseover="rating(this)" onmouseout="off(this)"></a></div>";m = document.createElement("p");m.innerHTML = divString;m.className = "blah";function AddElement(){    y = document.getElementById("Rest");    y.parentNode.insertBefore(m, y);} When you look into the full code, you’ll notice that I have added an empty <div id=”Rest”> into the form. A div element, like p, creates a line break, but the main purpose here was to mark the place above which I wanted to add the stars. Now you may hover over the stars, see how they behave and click on one of them to see that the program can react to your selection. That’s all folks!

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• How to deal with malicious domain redirections?

  - by user359650

  It is possible for anybody to buy a domain name containing negative terms and point it to someone's website in order to damage their reputation. For instance someone could buy the domain child-pornography.com and point it to the address 64.34.119.12 which is the address behind stackoverflow.com and people navigating to the domain in question would end up visualizing content from StackExchange which would be detrimental to StackExchange's image. To illustrate this, I added the entry 64.34.119.12 child-pornography.com to my /etc/hosts file and tested. Here is what I obtained: I personally found this user experience terrible as someone could think that Stack Exchange are in favor of child pornography and awaiting support from the community to create a Q&A site about it. I tested with other websites and experienced other behaviors that I would categorize as follows: 1 - Useful 404 page (happens with stackoverflow.com): For me the worst way of handling this as the image of the targeted website is directly associated with the offending domain. The more useful the 404 page, the bigger the impression that the targeted website would be willing to help with child pornography. 2 - Redirection (happens with microsoft.com): For instance when accessing child-pornography.com you get redirected to www.microsoft.com. It isn't as bad as above as the offending domain name never appears alongside the targeted website's content, but still bad in my opinion as it gives the impression the targeted website bought the offending domain and redirected it to their website to get more traffic. 3 - Server error (happens with lemonde.fr): You get an error from the webserver which page doesn't contain any content that can be associated with the targeted website (e.g. default Apache 404 page, completely blank page). I believe that is good as the identify of the targeted website isn't revealed. Above are the various behaviors I experienced, but I also thought about a fourth way of dealing with this which is described below. 4 - Disclaimer page (haven't found any website implementing that technique): Display a message such as : "You ended here because someone bought and linked the child-pornography.com domain to our website. We do not own this domain and do not associate ourselves with it. This request has been logged by our servers and we will raise this issue with the competent authorities to have this domain taken down. If you want to access our website, please click here." The good thing about this method is that it can be implemented at application layer (good if you don't have control over web server which happens with some hosting solutions), allows you to protect yourself from any liability, and offer the visitor to be redirected to your own website. Which of the above options would you implement to deal with malicious domain linking (IMO only options 3 and 4 are worth considering) ?

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• Problem after the Last Dist-upgrade in ubuntu 12.10

  - by Lorenzo Iannucci

  I just updated my ubuntu 12.10 netbook using the command sudo apt-get dist-upgrade. The last partial-upgrade has eliminated unity; if I try ro re-install Unity from Synaptic it tell me that I have problem with the dependecies in particular with "compiz-core-abiversion-20120920". I dont't really know what I have to do to re-install Unity. Does anybody could help me? Thanks a lot Sorry for my bad english....

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• What should you say in post-interview?

  - by ??? Shengyuan Lu

  When you are leaving your company, you will be post-interviewed. As best practice, you shouldn't say something bad about your company, because it will "burn your bridge", another best practice is to keep silence if the company really sucks. I think if you decide to leave, there must be a reason(s) making you really unhappy, and I am sure you will have something really important to tell your employer. Then what is your attitude about post-interview?

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• Starting all over again?

  - by kyndigs

  Have you ever been developing something and just came to a point where you think that this is rubbish, the design is bad and although I will lose time it will be better to just start all over again? What should you consider before making this step? I know it can be drastic in some cases, is it best to just totally ignore what you did before, or take some of the best bits from it? Some real life examples would be great.

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• SQLSaturday #162 : Cambridge, England

  - by AaronBertrand

  Yesterday I presented at SQL Saturday #162 . My slide deck and samples are here: Slide Deck & Samples: Bertrand - T-SQL Bad Habits & Best Practices I also wanted to answer a question from an audience member after the session about how to generate YYYYMMDD strings to represent yesterday's date in order to append to a backup file name. In this case because we're probably not worried about performance (you're performing this calculation once), we can just use string conversion (see this blog...(read more)

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• Of Android and the Fear of Fragmentation

  <b>The H Open:</b> "Glyn Moody takes a look at the state of Android, at the worries that the platform is fragmenting and why it isn't a bad thing."

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• Let your Signature Experience drive IT-decision making

  - by Tania Le Voi

  Today’s CIO job description:  ‘’Align IT infrastructure and solutions with business goals and objectives ; AND while doing so reduce costs; BUT ALSO, be innovative, ensure the architectures are adaptable and agile as we need to act today on the changes that we may request tomorrow.”   Sound like an unachievable request? The fact is, reality dictates that CIO’s are put under this type of pressure to deliver more with less. In a past career phase I spent a few years as an IT Relationship Manager for a large Insurance company. This is a role that we see all too infrequently in many of our customers, and it’s a shame.  The purpose of this role was to build a bridge, a relationship between IT and the business. Key to achieving that goal was to ensure the same language was being spoken and more importantly that objectives were commonly understood - hence service and projects were delivered to time, to budget and actually solved the business problems. In reality IT and the business are already married, but the relationship is most often defined as ‘supplier’ of IT rather than a ‘trusted partner’. To deliver business value they need to understand how to work together effectively to attain this next level of partnership. The Business cannot compete if they do not get a new product to market ahead of the competition, or for example act in a timely manner to address a new industry problem such as a legislative change. An even better example is when the Application or Service fails and the Business takes a hit by bad publicity, being trending topics on social media and losing direct revenue from online channels. For this reason alone Business and IT need the alignment of their priorities and deliverables now more than ever! Take a look at Forrester’s recent study that found ‘many IT respondents considering themselves to be trusted partners of the business but their efforts are impaired by the inadequacy of tools and organizations’.  IT Meet the Business; Business Meet IT So what is going on? We talk about aligning the business with IT but the reality is it’s difficult to do. Like any relationship each side has different goals and needs and language can be a barrier; business vs. technology jargon! What if we could translate the needs of both sides into actionable information, backed by data both sides understand, presented in a meaningful way?  Well now we can with the Business-Driven Application Management capabilities in Oracle Enterprise Manager 12cR2! Enterprise Manager’s Business-Driven Application Management capabilities provide the information that IT needs to understand the impact of its decisions on business criteria.  No longer does IT need to be focused solely on speeds and feeds, performance and throughput – now IT can understand IT’s impact on business KPIs like inventory turns, order-to-cash cycle, pipeline-to-forecast, and similar.  Similarly, now the line of business can understand which IT services are most critical for the KPIs they care about. There are a good deal of resources on Oracle Technology Network that describe the functionality of these products, so I won’t’ rehash them here.  What I want to talk about is what you do with these products. What’s next after we meet? Where do you start? Step 1:  Identify the Signature Experience. This is THE business process (or set of processes) that is core to the business, the one that drives the economic engine, the process that a customer recognises the company brand for, reputation, the customer experience, the process that a CEO would state as his number one priority. The crème de la crème of your business! Once you have nailed this it gets easy as Enterprise Manager 12c makes it easy. Step 2:  Map the Signature Experience to underlying IT.  Taking the signature experience, map out the touch points of the components that play a part in ensuring this business transaction is successful end to end, think of it like mapping out a critical path; the applications, middleware, databases and hardware. Use the wealth of Enterprise Manager features such as Systems, Services, Business Application Targets and Business Transaction Management (BTM) to assist you. Adding Real User Experience Insight (RUEI) into the mix will make the end to end customer satisfaction story transparent. Work with the business and define meaningful key performance indicators (KPI’s) and thresholds to enable you to report and action upon. Step 3:  Observe the data over time.  You now have meaningful insight into every step enabling your signature experience and you understand the implication of that experience on your underlying IT.  Watch if for a few months, see what happens and reconvene with your business stakeholders and set clear and measurable targets which can re-define service levels.  Step 4:  Change the information about which you and the business communicate.  It’s amazing what happens when you and the business speak the same language.  You’ll be able to make more informed business and IT decisions. From here IT can identify where/how budget is spent whether on the level of support, performance, capacity, HA, DR, certification etc. IT SLA’s no longer need be focused on metrics such as %availability but structured around business process requirements. The power of this way of thinking doesn’t end here. IT staff get to see and understand how their own role contributes to the business making them accountable for the business service. Take a step further and appraise your staff on the business competencies that are linked to the service availability. For the business, the language barrier is removed by producing targeted reports on the signature experience core to the business and therefore key to the CEO. Chargeback or show back becomes easier to justify as the ‘cost of day per outage’ can be more easily calculated; the business will be able to translate the cost to the business to the cost/value of the underlying IT that supports it. Used this way, Oracle Enterprise Manager 12c is a key enabler to a harmonious relationship between the end customer the business and IT to deliver ultimate service and satisfaction. Just engage with the business upfront, make the signature experience visible and let Enterprise Manager 12c do the rest. In the next blog entry we will cover some of the Enterprise Manager features mentioned to enable you to implement this new way of working.  

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• Juju bootstrap fails for Windows Azure

  - by tomconte

  I am trying to play with Juju on Windows Azure. I did the configuration part, however the boostrap fails on a network configuration error: 2013-10-29 10:08:49 ERROR juju supercommand.go:282 PUT request failed: BadRequest - XML Schema validation error in network configuration at line 75,18. (http code 400: Bad Request) How can I troubleshoot? Can I find somewhere the XML file to examine it? Thanks! Thomas.

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• Should I return iterators or more sophisticated objects?

  - by Erik

  Say I have a function that creates a list of objects. If I want to return an iterator, I'll have to return iter(a_list). Should I do this, or just return the list as it is? My motivation for returning an iterator is that this would keep the interface smaller -- what kind of container I create to collect the objects is essentially an implementation detail On the other hand, it would be wasteful if the user of my function may have to recreate the same container from the iterator which would be bad for performance.

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• Can a version update (from 12.04 to 12.10) give driver problems?

  - by Ruben

  I'm new here. I recently installed Ubuntu 12.04 even though I'm not completely new to the Linux World, but I wanted to ask a thing: I had a problem in video drivers, and I fixed it by a complete reinstallation of the whole operating system. If I install the new version using the update manager (so without a complete reinstallation), will my drivers be the same as they are? And what about my data? Thanks, and sorry for my very bad english .<

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• What would be the best mean for a gui with a lot of FX in Unity

  - by Lionel Barret

  The game I am working on (we are in R&D) is based almost exclusively on a windowed gui with a lot of FX (fading, growing, etc). We will also likely need custom widgets (like a sound recording graph). The game will be made with Unity and from what I heard, the default gui system has quite a bad rep, it is too slow for many usages. So, I wondering what would be the best way to do what we need.

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• How to connect to windows pptp vpn?

  - by Behzadsh

  The VPN Server gave me an exe file - connection manager - to connect to the server. I created a pptp vpn connection under nm-applet, I only entered Host, Username & password. but later I figured out there are more option to set. I extract .exe file, and in a .cms file I found someoption, but I don't know how to set them in ubuntu here is the file content http://pastebin.com/FmgkFBcS Sorry for my bad English

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• RoboForm Enterprise v7 Reviewed

  With an established pedigree in the consumer market, RoboForm is making the move to the enterprise with some good and bad results. eSecurityPlanet's thorough review says Siber Systems has delivered enough to warrant business consideration.

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• RoboForm Enterprise v7 Reviewed

  With an established pedigree in the consumer market, RoboForm is making the move to the enterprise with some good and bad results. eSecurityPlanet's thorough review says Siber Systems has delivered enough to warrant business consideration.

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