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• Using Pandora in Boxee

  - by Mysticgeek

  Boxee is a very cool multimedia app that lets you access and stream your digital media in many different ways. There’s also a lot of extra apps included with it, and today we take a look at the Pandora application in Boxee. Pandora has been a favorite free music streaming service that’s been around for some time now. Though there are new services like Grooveshark and Spotify that are competing, Pandora is still a reliable choice. It’s now included in Boxee, and here we take a look at using it. Create a Pandora Account If you don’t already have a Pandora account, you can easily create one at their website (link below). Pandora in Boxee To start using Pandora from Boxee, launch Boxee and from the main menu select Apps. Now from the My Apps section select Pandora. When the Pandora app menu comes up, select Start. Now you need to log into your Pandora account. After signing in you can starting listening to your stations, viewing artist info, and cover art. All while enjoying some cool visuals in the background. From the controls at the top you can control playback, skip songs, control volume, get information on why a song was picked, and give a song a thumbs up or down. Of course you can also pull up your stations and switch between them and add more. The same features you’ve come to expect from Pandora are available. One thing we noticed missing is not being able to click on the band or artist to get additional information about them –which you can do on the Pandora site and desktop app. But that isn’t a deal breaker by any means, and we’re hoping the feature will be added in the future. Then while you’re checking out other apps, shows, and setting within Boxee, the cool visuals continue and the songs from you stations keep playing. Conclusion Pandora is a great streaming music service and a welcome edition to Boxee. If you’re a fan of Pandora now you can listen to it on your home theater system. If you’re new to Boxee, make sure to check out our article on getting started with Boxee. Create a Pandora Account Download Boxee Similar Articles Productive Geek Tips Integrate Boxee with Media Center in Windows 7Getting Started with BoxeePandora One is a Worthwhile Upgrade for Your Current Pandora AccountCreate Music Video Playlists with TubeRadio.fmSpotify is an Awesome Music Streaming Service TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Draw Online using Harmony How to Browse Privately in Firefox Kill Processes Quickly with Process Assassin Need to Come Up with a Good Name? Try Wordoid StockFox puts a Lightweight Stock Ticker in your Statusbar Explore Google Public Data Visually

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• Control Your Favorite Music Player from Firefox

  - by Asian Angel

  Do you love listening to music while you browse? Now you can access and control your favorite music player directly from Firefox with the FoxyTunes extension. FoxyTunes in Action Once you have installed the extension and restarted Firefox you will see the FoxyTunes Toolbar located in the “Status Bar”. The default media app is Windows Media Player but can be easily changed. Here are the buttons/items available with the default settings: Search, FoxyTunes Main Menu, Show Player, Select Player, Previous Track, Play, Next Track, Mute On/Off, Volume, Play File, Twitty Tunes, Foxy Tunes Search/Explore, Open FoxyTunes Planet, & Toggle Visibility/Drag and drop to move. Note: You can hide or show individual buttons/items using the “FoxyTunes Menus”. Curious about the media players that FoxyTunes works with? Here is a complete listing…that definitely looks terrific! Notice that the currently selected media app is “bold and blue”. For our example we chose Spotify which we have previously covered. Keep in mind that you may or may not need to have your favorite media app open prior to “starting” FoxyTunes up (i.e. Play Button). Here is a good look at the “FoxyTunes Main Menu” and “Controls Sub-Menu”. The “Extras Menu”…if you click on skins you will be taken to the FoxyTunes Skins webpage. Here is a closer look into the “Configurations Menu” and one of the sub-menus. You do not need to look for options in the “Add-ons Manager Window”…everything you need is contained in these menus. If you do not like having FoxyTunes in the “Status Bar” you can easily drag and drop it to another toolbar. You can also condense the appearance of FoxyTunes using the small “triangle buttons” that are located in different spots throughout the “FoxyTunes Toolbar”. With just a click or two you can greatly reduce its’ impact on your UI. Conclusion If you love listening to music while browsing then the FoxyTunes extension will let you take care of everything right from your browser. Links Download the FoxyTunes extension (Mozilla Add-ons) Download the FoxyTunes extension (Extension Homepage) *Note: FoxyTunes add-ins for Internet Explorer and Yahoo! Messenger available here. Similar Articles Productive Geek Tips Fixing When Windows Media Player Library Won’t Let You Add Files5 Awesome Music Desktop Gadgets for Vista and Windows 7Make Windows Media Player Automatically Open in Mini Player ModeSearch for Install Packages from the Ubuntu Command LineInstalling Windows Media Player Plugin for Firefox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Case Study – How to Optimize Popular Wordpress Sites Restore Hidden Updates in Windows 7 & Vista Iceland an Insurance Job? Find Downloads and Add-ins for Outlook Recycle ! Find That Elusive Icon with FindIcons

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• How do I get the Apple Wireless Keyboard Working in 10.10?

  - by Jamie

  So I've gone and bought a Magic Mouse and Apple Wireless Non-Numeric Keyboard. The magic mouse worked out-of-the-box almost perfectly, except for the forward/back gesture which still isn't functioning, whereas the keyboard didn't. It has constant trouble with the bluetooth connection. Only the 7, 8 and 9 buttons and volume media keys correspond correctly with the output. Pressing every single key on keyboard has this output: 789/=456*123-0.+ When I use Blueman the keyboard can be setup and shows up in "Devices" but I get a warning when I click "Setup"; "Device added successfully, but failed to connect" (although removing the keyboard and setting it up as a new device doesn't incur this error). Using gnome-bluetooth I have encountered no error messages but it connects properly less often than Blueman and I can still only type the aforementioned output. What am I not doing? Where is this going wrong? EDIT: I have read this http://ubuntuforums.org/showthread.php?t=224673 inside out several times to no avail. It seems these commands don't work for me with the apple peripherals sudo hidd --search hcitool scan Fortunately I have the luxury of a 1TB hard drive, near limitless patience and no job. I have installed a fresh Ubuntu 10.10 64bit (albeit smaller than mine) and after updating and restarting for the first time, I set up my devices in exactly the same way as I have learnt on my original install I succeeded once again with the mouse and, to my joy, with the keyboard also. Though I could not seem to find Alt+F2 and had to reconfigure that and several other keyboard shortcuts, the keyboard is working and in a spectacular fashion. Still, this leaves me with the issue of my original install. I returned to it with some new found knowledge but failed again. Perhaps I have a missing dependancy? I did uninstall bluetooth after the initial set up and reinstalled it recently for the pupose of these peripherals. Maybe it's because I'm running 64bit? This is still not solved, but easily avoided by not changing too much from the original install. Just hide stuff or turn it off, don't uninstall too much.

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• The Work Order Printing Challenge

  - by celine.beck

  One of the biggest concerns we've heard from maintenance practitioners is the ability to print and batch print work order details along with its accompanying attachments. Indeed, maintenance workers traditionally rely on work order packets to complete their job. A standard work order packet can include a variety of information like equipment documentation, operating instructions, checklists, end-of-task feedback forms and the likes. Now, the problem is that most Asset Lifecycle Management applications do not provide a simple and efficient solution for process printing with document attachments. Work order forms can be easily printed but attachments are usually left out of the printing process. This sounds like a minor problem, but when you are processing high volume of work orders on a regular basis, this inconvenience can result in important inefficiencies. In order to print work order and its related attachments, maintenance personnel need to print the work order details and then go back to the work order and open each individual attachment using the proper authoring application to view and print each document. The printed output is collated into a work order packet. The AutoVue Document Print Service products that were just released in April 2010 aim at helping organizations address the work order printing challenge. Customers and partners can leverage the AutoVue Document Print Services to build a complete printing solution that complements their existing print server solution with AutoVue's document- and platform-agnostic document print services. The idea is to leverage AutoVue's printing services to invoke printing either programmatically or manually directly from within the work order management application, and efficiently process the printing of complete work order packets, including all types of attachments, from office files to more advanced engineering documents like 2D CAD drawings. Oracle partners like MIPRO Consulting, specialists in PeopleSoft implementations, have already expressed interest in the AutoVue Document Print Service products for their ability to offer print services to the PeopleSoft ALM suite, so that customers are able to print packages of documents for maintenance personnel. For more information on the subject, please consult MIPRO Consulting's article entitled Unsung Value: Primavera and AutoVue Integration into PeopleSoft posted on their blog. The blog post entitled Introducing AutoVue Document Print Service provides additional information on how the solution works. We would also love to hear what your thoughts are on the topic, so please do not hesitate to post your comments/feedback on our blog. Related Articles: Introducing AutoVue Document Print Service Print Any Document Type with AutoVue Document Print Services

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• Tellago announces SQL Server 2008 R2 BI quick adoption programs

  - by Vishal

  During the last year, we (Tellago) have been involved in various business intelligence initiatives that leverage some emerging BI techniques such as self-service BI or complex event processing (CEP). Specifically, in the last few months, we have partnered with Microsoft to deliver a series of events across the country where we present the different technologies of the SQL Server 2008 R2 BI stack such as PowerPivot, StreamInsight, Ad-Hoc Reporting and Master Data Services. As part of those events, we try to go beyond the traditional technology presentation and provide a series of best practices and lessons we have learned on real world BI projects that leverage these technologies. Now that SQL Server 2008 R2 has been released to manufacturing, we have launched a series of quick adoption programs that are designed to help customers understand how they can embrace the newest additions to Microsoft's BI stack as part of their IT initiatives. The programs are also designed to help customers understand how the new SQL Server features interact with established technologies such as SQL Server Analysis Services or SQL Server Integration Services. We try to keep these adoption programs very practical by doing a lot of prototyping and design sessions that will give our customers a practical glimpse of the capabilities of the technologies and how they can fit in their enterprise architecture roadmap. Here is our official announcement (you can blame my business partner, BI enthusiast, and Tellago's CEO Elizabeth Redding for the marketing pitch ;)): Tellago Marks Microsoft's SQL Server 2008 R2 Launch With Business Intelligence Quick Adoption Program Microsoft launched SQL Server 2008 R2 last week, which delivers several breakthrough business intelligence (BI) capabilities that enable organizations to:  Efficiently process, analyze and mine data Improve IT and developer efficiency Enable highly scalable and well-managed Business Intelligence on a self-service basis for business users The release offers a new feature called PowerPivot, which enables self service BI through connecting business users directly to enterprise data sources and providing improved reporting and analytics. The release also offers Master Data Management which helps enterprises centrally manage critical data assets company-wide and across diverse systems, enabling increased integrity of information over time. Finally, the release includes StreamInsight, which is a framework for implementing Complex Event Processing (CEP) applications on the Microsoft platform. With StreamInsight, IT organizations can implement the infrastructure to process a large volume of events near real time, execute continuous queries against event streams and enable real time business intelligence. As a thought leader in the Business Intelligence community, Tellago has recognized the occasion by launching a series of quick adoption programs to enable the adoption of this new BI technology stack in your enterprise. Our Quick Adoption programs are designed to help you: Brainstorm BI solution options  Architect initial infrastructure components Prototype key features of a solution As a 2-3 day program, our approach is more efficient and cost effective than a traditional Proof of Concept because it allows you to understand the new SQL Server 2008 R2 feature set  while seeing directly how you can leverage it for your business intelligence needs. If you are interested in learning more about the BI capabilities of Microsoft's Business Intelligence stack, including SQL Server 2008 R2, we can help.  As industry experts and software content advisers to Microsoft, Tellago is the place where ideas meet technology expertise.  Let us help you see for yourself the advantages that you can gain from Microsoft's  SQL Server 2008 R2. Email or call for more information - [email protected] or 847-925-2399.

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• Digital Storage for Airline Entertainment

  - by Bill Evjen

  by Thomas Coughlin Common flash memory cards The most common flash memory products currently in use are SD cards and derivative products (e.g. mini and micro-SD cards) Some compact flash used for professional applications (such as DSLR cameras) Evolution of leading flash formats Standardization –> market expansion Market expansion –> volume iNAND –> focus is on enabling embedded X3 iSSD –> ideal for thin form factor devices Flash memory applications Phones are the #1 user of flash memory Flash memory is used as embedded and removable storage in many mobile applications Flash memory is being used in computers as USB sticks and SSDs Possible use of flash memory in computer combined with HDDs (hybrid HDDs and paired or dual storage computers) It can be a removable card or an embedded card These devices can only handle a specific number of writes Flash memory reads considerably quicker than hard drives Hybrid and dual storage in computers SSDs can provide fast performance but they are expensive HDDs can provide cheap storage but they are relatively slow Combining some flash memory with a HDD can provide costs close to those of HDDs and performance close to flash memory Seagate Momentus XT hybrid HDD Various dual storage offerings putting flash memory with HDDs Other common flash memory devices USB sticks All forms and colors Used for moving files around Some sold with content on them (Sony Movies on USB sticks) Solid State Drives (SSDs) Floating Gate Flash Memory Cell When a bit is programmed, electrons are stored upon the floating gate This has the effect of offsetting the charge on the control gate of the transistor If there is no charge upon the floating gate, then the control gate’s charge determines whether or not a current flows through the channel A strong charge on the control gate assumes that no current flows. A weak charge will allow a strong current to flow through. Similar to HDDs, flash memory must provide: Bit error correction Bad block management NAND and NOR memories are treated differently when it comes to managing wear In many NOR-based systems no management is used at all, since the NOR is simply used to store code, and data is stored in other devices. In this case, it would take a near-infinite amount of time for wear to become an issue since the only time the chip would see an erase/write cycle is when the code in the system is being upgraded, which rarely if ever happens over the life of a typical system. NAND is usually found in very different application than is NOR Flash memory wears out This is expected to get worse over time Retention: Disappearing data Bits fade away Retention decreases with increasing read/writes Bits may change when adjacent bits are read Time and traffic are concerns Controllers typically groom read disturb errors Like DRAM refresh Increases erase/write frequency Application characteristics Music – reads high / writes very low Video – r high / writes very low Internet Cache – r high / writes low On airplanes Many consumers now have their own content viewing devices – do they need the airlines? Is there a way to offer more to consumers, especially with their own viewers Additional special content tie into airplane network access to electrical power, internet Should there be fixed embedded or removable storage for on-board airline entertainment? Is there a way to leverage personal and airline viewers and content in new and entertaining ways?

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• Introducing the New Face of Fusion Applications

  - by mvaughan

  By Misha Vaughan and Kathy Miedema, Oracle Applications User Experience At OpenWorld 2012, the Oracle Applications User Experience (UX) team unveiled the new face of Fusion Applications. You may have seen it in sessions presented by Chris Leone, Anthony Lye, Jeremy Ashley or others, or you may have gotten a look on the demogrounds. This screenshot shows the new Oracle Fusion Applications entry experience.Why are we delivering a new face for Fusion Applications? Because, says Ashley, the vice president of the Oracle Applications User Experience team, we want to provide a simple, modern, productive way for users to complete their top quick-entry tasks. The idea is to provide a clear, productive user experience that is backed by the full functionality of Fusion Applications. The first release of the new face of Fusion focuses on three types of users. It provides a fully functional gateway to Fusion Applications for: New and casual users who need quick access to self-service tasks Professional users who need fast access to quick-entry, high-volume tasks Users who are looking for a way to quickly brand their portal for employees The new face of Fusion allows users to move easily from navigation to action, Ashley said, and it has been designed for any device -- Mac, PC, iPad, Android, SmartBoard -- in the browser. The Oracle Fusion Applications Employee Directory. How did we build it? The new face of Fusion essentially is a custom shell, developed by the Apps UX team, and a set of page templates that embodies a simple design aesthetic. It’s repeatable, providing consistency across its pages, and requires little to zero training. More specifically, the new face of Fusion has been built on ADF. The Applications UX team created pages in JDeveloper using local tasks flows bound to existing view objects. Three new components were commissioned from ADF, and existing Fusion components were re-skinned to deliver a simple, modern user experience. It really is that simple – and to prove that point, we’ve been sharing our story around the new face of Fusion on several Oracle channels such as this one. Want to know more? Check the VoX blog for our favorite highlights from OpenWorld, which included demos of the new face of Fusion. And take a look at these posts from Ace Directors Debra Lilley, and Floyd Teter. Special mention to Floyd for the first screen shot credit. Also a nod to Wilfred vander Deijl for capturing the demo to share as part 1 and part 2. We will also be hitting upcoming user group conferences with our demos, and you can always reach out to one of our Fusion User Experience Advocates for a look.

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• Can you Trust Search?

  - by David Dorf

  An awful lot of referrals to e-commerce sites come from web searches. Retailers rely on search engine optimization (SEO) to correctly position their website so they can be found. Search on "blue jeans" and the results are determined by a semi-secret algorithm -- in my case Levi.com, Banana Republic, and ShopStyle show up. The NY Times recently uncovered a situation where JCPenney, via third-parties hired to help with SEO, was caught manipulating search results so they were erroneously higher in page rankings. No doubt this helped drive additional sales during this part Christmas. The article, The Dirty Little Secrets of Search, is well worth reading. My friend Ron Kleinman started an interesting discussion at the ARTS Linkedin forum. He posed the question: The ability of a single company to "punish" any retailer (by significantly impacting their on-line sales volume) who does not play by their rules ... is this a good thing or a bad thing? Clearly JCP was in the wrong and needed to be punished, but should that decision lie with Google alone? Don't get me wrong -- I'm certainly not advocating we create a Department of Search where bureaucrats think of ways to spend money, but Google wields an awful lot of power in this situation, and it makes me feel uncomfortable. Now Google is incorporating more social aspects into their search results. For example, when Google knows its me (i.e. I'm logged in when using Google) search results will be influenced by my Twitter network. In an effort to increase relevance, the blogs and re-tweeted articles from my network will be higher in the search results than they otherwise would be. So in the case of product searches, things discussed in my network will rise to the top. Continuing my blue jean example, if someone in my network had been discussing Macy's perhaps they would now be higher in the result set. soapbox: I already have lots of spammers posting bogus comments to this blog in an effort to create additional links to their sites and thus increase their search ranking. Should I expect a similar situation in Twitter and eventually Facebook? Now retailers need to expand their SEO efforts to incorporate social media as well, but do us all a favor and please don't cheat.

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• Reasons to Use a VM For Development

  - by George Stocker

  Background: I work at a start-up company, where one team uses Virtual Machines to connect to a remote server to do their development, and another team (the team I'm on) uses local IIS/SQL Server 2005/Visual Studio installations to conduct work. Team VM is located about 1000 miles from Team Non-VM, and the servers the VMs run off of are located near Team VM (Latency, for those that are wondering, is about 50ms). A person high in the company is pushing for Team Non-VM to use virtual machines for programming, development, and testing. The latter point we agree on -- we want Virtual Machines to test configurations and various aspects of the web application in a 'clean' state. The Problem: What we don't agree on is having developers using RDP to connect to a desktop remotely that contains Visual Studio, SQL Server, and IIS to do the same development we could do locally on our laptops. I've tried the VM set-up, and besides the color issue, there is a latency issue that is rather noticeable, not to mention that since we're a start-up, a good number of employees work from home on occasion with our work laptops, and this move would cut off the laptops. They'd be turned in. Reasons to Use Remote VMs for Development (Not Testing!): Here are the stated reasons that this person wants us to use VMs: They work for TeamVM. They keep the source code "safe". If we want to work from home, we could just use our home PCs. Licenses (I don't know what the argument is, only that it's been used). Reasons not to use Remote VMs for Development: Here are the stated reasons why we don't want to use VMs: We like working from home. We get a lot done on our own time. We're not going to use our Home PCs to do work related stuff. The Latency is noticeable. Support for the VMs (if they go down, or if we need a new VM) takes a while. We don't have administrative privileges on the VM, and are unable to change settings as needed. What I'm looking for from the community is this: What reasons would you give for not using VMs for development? Keep in mind these are remote VMs -- this isn't a VM running on a local desktop. It's using the laptop (or a desktop) as a thin client for a remote VM. Also, on the other side of the coin: Is there something we're missing that makes VMs more palatable for development? Edit: I think 'safe' is used in term of corporate espionage, or more correctly if the Laptop gets stolen, the person who stole would have access to our source code. The former (as we've pointed out, is always going to be a possibility -- companies stop that with litigation, there isn't a technical solution (so far as I can see)). The latter point is ( though I don't know its usefulness in a corporate scenario) mitigated by Truecrypt'ing the entire volume.

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• Listen to Local FM Radio in Windows 7 Media Center

  - by DigitalGeekery

  If you have a supported tuner card and connected FM antenna, you can listen to your favorite local over-the-air FM stations in Windows 7 Media Center. Before the FM radio option will be available in Windows Media Center, you’ll need to have a TV or Radio tuner card installed and configured. If you have a TV tuner card installed, you may already have a Radio tuner as well. Many TV tuner cards also have built in FM tuners. Open Windows Media Center, scroll the “Music” and over to “Radio.” Click on “FM Radio.”   The radio will turn on and you’ll see the current station number listed in the white box. Just below are standard “Seek” and “Tune” buttons, as well as “Preset” options. Tuning works just like a typical FM radio. Click on the (-) or (+) buttons to “Tune” or “Seek” up and down the dial. If you already know the frequency of the station, enter the numbers using the numeric keypad on the remote control or keyboard. To save the current station you’re listening to as a preset, click on the “Save as Preset” button. Type in a custom name for your preset station and click “Save.”   Once you set your presets, they will also be available on the main FM Radio screen. The transport controls at the bottom of the screen also allow you to control Volume, Pause, Play, Skip back, and Skip forward. Fast Forward and Rewind, however, are not supported.   This is a nice option if you’d like to listen to your local FM favorites on your computer, especially if those stations aren’t available online. If you don’t have an FM tuner and want to listen to thousands of online radio streams, check out our article on RadioTime in WMC. Similar Articles Productive Geek Tips Listen to Over 100,000 Radio Stations in Windows Media CenterListen To XM Radio with Windows Media Center in Windows 7Using Netflix Watchnow in Windows Vista Media Center (Gmedia)Schedule Updates for Windows Media CenterIntegrate Hulu Desktop and Windows Media Center in Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional The Growth of Citibank Quickly Switch between Tabs in IE Windows Media Player 12: Tweak Video & Sound with Playback Enhancements Own a cell phone, or does a cell phone own you? Make your Joomla & Drupal Sites Mobile with OSMOBI Integrate Twitter and Delicious and Make Life Easier

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• What's new in the RightNow November 2012 release?

  - by Richard Lefebvre

  What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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• Why All The Hype Around Live Help?

  - by ruth.donohue

  I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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• Database Developer - October 2013 issue: Download Database 12c and related products

  - by Javier Puerta

  The October issue of the Database Application Developer  newsletter is now available. The focus of this issue is on downloads of Database 12c and related products. (Full newsletter here) Get Ready to Download, Deploy and Develop for Oracle Database 12c This month we're focused on downloads. We've rounded up the top developer releases (both early adopter and BETA releases) and the articles that will help you do more with Oracle 12c. See the technical content that will help you get started. If you're ready...Away we go! — Laura Ramsey, Database and Developer Community, Oracle Technology Network Team FEATURED DOWNLOADS Download: Oracle Database 12c According Tom Kyte, the Oracle 12c version has some of the biggest enhancements to the core database since version 6 - Check it out for yourself. Download: Oracle SQL Developer 4.0 Early Adopter 2 is Here Oracle SQL Developer is a free IDE that simplifies the development and management of Oracle Database. It is a complete end-to-end development platform for your PL/SQL applications that features a worksheet for running queries and scripts, a DBA console for managing the database, a reports interface, a complete data modeling solution and a migration platform for moving your 3rd party databases to Oracle.  If you are interested in checking out this new early adopter version,Oracle SQL Developer 4.0 EA is the place to go. Download: Oracle 12c Multitenant Self Provisioning Application -BETA- The -BETA- is here. The Multitenant self provisioning Application is an easy and productive way for DBAs and Developers to get familiar with powerful PDB features including create, clone, plug and unplug.   No better time to start playing with PDBs. Oracle 12c Multitenant Self Provisioning Application. Download: New! Updates to Oracle Data Integration Portfolio Oracle GoldenGate 12c and Oracle Data Integrator 12c is now available. From Real-Time data integration, transactional change data capture, data replication, transformations....to hi-volume, high-performance batch loads, event-driven, trickle-feed integration process..its now available. Go here all the details and links to downloads...and Congratulations Data Integration Team!. Download: Oracle VM Templates for Oracle 12c Features Support for Single Instance, Oracle Restart and Oracle RAC Support for all current Oracle Database 11.2 versions as well as Oracle 12c on Oracle Linux 5 Update 9 & Oracle Linux 6 Update 4. The Oracle 12c templates allow end-to-end automation for Flex Cluster, Flex ASM and PDBs. See how the Deploycluster tool was updated to support Single Instance and the new Oracle 12c features. Oracle VM Templates for Oracle Database. Download: Oracle SQL Developer Data Modeler 4.0 EA 3 If you're looking for a datamodeling and database design tool that provides an environment for capturing, modeling, managing and exploiting metadata, it's time to check out Oracle SQL Developer Data Modeler. Oracle SQL Developer Data Modeler 4.0 EA V3 is here.

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• Database Developer - October 2013 issue: Download Database 12c and related products

  - by Javier Puerta

  The October issue of the Database Application Developer  newsletter is now available. The focus of this issue is on downloads of Database 12c and related products. (Full newsletter here) Get Ready to Download, Deploy and Develop for Oracle Database 12c This month we're focused on downloads. We've rounded up the top developer releases (both early adopter and BETA releases) and the articles that will help you do more with Oracle 12c. See the technical content that will help you get started. If you're ready...Away we go! — Laura Ramsey, Database and Developer Community, Oracle Technology Network Team FEATURED DOWNLOADS Download: Oracle Database 12c According Tom Kyte, the Oracle 12c version has some of the biggest enhancements to the core database since version 6 - Check it out for yourself. Download: Oracle SQL Developer 4.0 Early Adopter 2 is Here Oracle SQL Developer is a free IDE that simplifies the development and management of Oracle Database. It is a complete end-to-end development platform for your PL/SQL applications that features a worksheet for running queries and scripts, a DBA console for managing the database, a reports interface, a complete data modeling solution and a migration platform for moving your 3rd party databases to Oracle.  If you are interested in checking out this new early adopter version,Oracle SQL Developer 4.0 EA is the place to go. Download: Oracle 12c Multitenant Self Provisioning Application -BETA- The -BETA- is here. The Multitenant self provisioning Application is an easy and productive way for DBAs and Developers to get familiar with powerful PDB features including create, clone, plug and unplug.   No better time to start playing with PDBs. Oracle 12c Multitenant Self Provisioning Application. Download: New! Updates to Oracle Data Integration Portfolio Oracle GoldenGate 12c and Oracle Data Integrator 12c is now available. From Real-Time data integration, transactional change data capture, data replication, transformations....to hi-volume, high-performance batch loads, event-driven, trickle-feed integration process..its now available. Go here all the details and links to downloads...and Congratulations Data Integration Team!. Download: Oracle VM Templates for Oracle 12c Features Support for Single Instance, Oracle Restart and Oracle RAC Support for all current Oracle Database 11.2 versions as well as Oracle 12c on Oracle Linux 5 Update 9 & Oracle Linux 6 Update 4. The Oracle 12c templates allow end-to-end automation for Flex Cluster, Flex ASM and PDBs. See how the Deploycluster tool was updated to support Single Instance and the new Oracle 12c features. Oracle VM Templates for Oracle Database. Download: Oracle SQL Developer Data Modeler 4.0 EA 3 If you're looking for a datamodeling and database design tool that provides an environment for capturing, modeling, managing and exploiting metadata, it's time to check out Oracle SQL Developer Data Modeler. Oracle SQL Developer Data Modeler 4.0 EA V3 is here.

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• Fast Data: Go Big. Go Fast.

  - by J Swaroop

  Cross-posting Dain Hansen's excellent recap of the Big Data/Fast Data announcement during OOW: For those of you who may have missed it, today’s second full day of Oracle OpenWorld 2012 started with a rumpus. Joe Tucci, from EMC outlined the human face of big data with real examples of how big data is transforming our world. And no not the usual tried-and-true weblog examples, but real stories about taxi cab drivers in Singapore using big data to better optimize their routes as well as folks just trying to get a better hair cut. Next we heard from Thomas Kurian who talked at length about the important platform characteristics of Oracle’s Cloud and more specifically Oracle’s expanded Cloud Services portfolio. Especially interesting to our integration customers are the messaging support for Oracle’s Cloud applications. What this means is that now Oracle’s Cloud applications have a lightweight integration fabric that on-premise applications can communicate to it via REST-APIs using Oracle SOA Suite. It’s an important element to our strategy at Oracle that supports this idea that whether your requirements are for private or public, Oracle has a solution in the Cloud for all of your applications and we give you more deployment choice than any vendor. If this wasn’t enough to get the juices flowing, later that morning we heard from Hasan Rizvi who outlined in his Fusion Middleware session the four most important enterprise imperatives: Social, Mobile, Cloud, and a brand new one: Fast Data. Today, Rizvi made an important step in the definition of this term to explain that he believes it’s a convergence of four essential technology elements: Event Processing for event filtering, business rules – with Oracle Event Processing Data Transformation and Loading - with Oracle Data Integrator Real-time replication and integration – with Oracle GoldenGate Analytics and data discovery – with Oracle Business Intelligence Each of these four elements can be considered (and architect-ed) together on a single integrated platform that can help customers integrate any type of data (structured, semi-structured) leveraging new styles of big data technologies (MapReduce, HDFS, Hive, NoSQL) to process more volume and variety of data at a faster velocity with greater results.  Fast data processing (and especially real-time) has always been our credo at Oracle with each one of these products in Fusion Middleware. For example, Oracle GoldenGate continues to be made even faster with the recent 11g R2 Release of Oracle GoldenGate which gives us some even greater optimization to Oracle Database with Integrated Capture, as well as some new heterogeneity capabilities. With Oracle Data Integrator with Big Data Connectors, we’re seeing much improved performance by running MapReduce transformations natively on Hadoop systems. And with Oracle Event Processing we’re seeing some remarkable performance with customers like NTT Docomo. Check out their upcoming session at Oracle OpenWorld on Wednesday to hear more how this customer is using Event processing and Big Data together. If you missed any of these sessions and keynotes, not to worry. There's on-demand versions available on the Oracle OpenWorld website. You can also checkout our upcoming webcast where we will outline some of these new breakthroughs in Data Integration technologies for Big Data, Cloud, and Real-time in more details.

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• Do I need to contact a lawyer to report a GPL violation in software distributed on Apple's App Store?

  - by Rinzwind

  Some company is selling software through Apple's App Store which uses portions of code that I released publicly under the GPL. The company is violating the licensing terms in two ways, by (1) not preserving my copyright statement, and not releasing their code under the GPL license and (2) by distributing my GPL-licensed code through Apple's App Store. (The Free Software Foundation has made clear that the terms of the GPL and those of the App Store are incompatible.) I want to report this to Apple, and ask that they take appropriate action. I have tried mailing them to ask for more information about the reporting process, and have received the automated reply quoted below. The last point in the list of things one needs to provide, the “a statement by you, made under penalty of perjury,” sounds as if they mean some kind of specific legal document. I'm not sure. Does this mean I need to contact a lawyer just to file the report? I'd like to avoid going through that hassle if at all possible. (Besides an answer to this specific question, I'd welcome comments and experience reports from anyone who has already had to deal with a GPL violation on Apple's App Store.) Thank you for contacting Apple's Copyright Agent. If you believe that your work has been copied in a way that constitutes infringement on Apple’s Web site, please provide the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the site; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. For further information, please review Apple's Legal Information & Notices/Claims of Copyright Infringement at: http://www.apple.com/legal/trademark/claimsofcopyright.html To expedite the processing of your claim regarding any alleged intellectual property issues related to iTunes (music/music videos, podcasts, TV, Movies), please send a copy of your notice to [email protected] For claims concerning a software application, please send a copy of your notice to [email protected]. Due to the high volume of e-mails we receive, this may be the only reply you receive from [email protected]. Please be assured, however, that Apple's Copyright Agent and/or the iTunes Legal Team will promptly investigate and take appropriate action concerning your report.

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• ArchBeat Link-o-Rama Top 10 for November 1, 2012

  - by Bob Rhubart

  Hurricane Sandy Edition Power outages in the Cleveland area made it impossible to publish posts on Tuesday and Wednesday. In my neighborhood most are still without power. The sound of howling winds that dominated on Monday and Tuesday has been replaced by the sound of of portable generators. My internet connection was restored only after AT&T U-Verse crewmen hooked up a portable generator to power the relay station up the street. Bear in mind that Cleveland is 500 miles from the Atlantic coast. Mobile Development Platform Strategy Chart: ADF Mobile, WebCenter Sites, Portal, Content and Social "Unlike desktop web focused efforts, the world of mobile has undergone change at a feverish pace," says social enterprise expert John Brunswick. His extensive post charts various resources that will help you keep up. ADF Essentials - The Bare Necessities | Floyd Teter The experiment is over... And now Oracle ACE Director Floyd Teter shares his impressions after spending some time with Oracle ADF Essentials, the free version of Oracle ADF. Expanding the Oracle Enterprise Repository with functional documentation Capgemini middleware specialist Marc Kuijpers shares information on how Oracle Enterprise Repository can be configured "to contain functional assets, i.e. functional designs, use cases and a logical data model" to aid in SOA governance efforts. A review of Oracle SOA Suite 11g Administrator’s Handbook | RedStack "More so than any other single piece of content that I have seen on the topic, it provides the information that a SOA administrator needs to know in order to successfully configure, manage, monitor, troubleshoot and backup an Oracle SOA environment." So says Oracle Fusion Middleware A-Team solution architect Mark Nelson of Oracle SOA Suite 11g Administrator’s Handbook, by Ahmed Aboulnaga and Arun Pareek. Eating our own dog food – Oracle’s internal deployment of Oracle IDM Oracle Fusion Middleware A-Team member Brian Eidelman recommends the recent podcast on Oracle’s internal deployment of Oracle OAM and OID. "This was a big project that involved migrating a bunch of critical, high volume applications to leverage OAM and OID," says Eidelman. "So I suggest you tune in to see and hear more about how we deploy our own software." Thought for the Day "Anyone who says they're not afraid at the time of a hurricane is either a fool or a liar, or a little bit of both." — Anderson Cooper Source: BrainyQuote

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• How to get my IR remote to work? Lirc can't see it

  - by user1234567

  I'm using Ubuntu 11.10 (amd64) and I'm trying to get my infrared remote control working. The IR device is a part of a DVB-T USB stick (Based on a RTL2832u chip). I'm using these drivers - it's the only way of getting this device to work under 11.10 that I found. It's a big impromevent from previous Ubuntu version, where I had to edit the driver's code. The device works quite great - and the IR part of it works, too. The driver's page says that the code it's in alpha stage, but I'm pretty sure that my issue has nothing to do with that. If, and only if driver's module is loaded with parameter rtl2832u_rc_mode=2 (which means "use NEC protocol for IR") the remote kind of works, I can see this by running cat /dev/.. ../input6 - when I press a button, random letters appear. The remote works just like a keyboard, but keys are totally messed up - when I press '5' the volume goes down, etc. I would like to use Lirc to fix that, but Lirc can't detect my device (i.e. irw shows nothing). I suspect, it's because something gets into control of the device and sets it up as a keyboard. Lirc seems to be working, it's KDE settings module works too, but it just doesn't detect the device. The Lirc page describes this issue, but since 2009 - the last year when that page was updated, Ubuntu moved from HAL (described there) to DeviceKit, rendering provided instruction useless. I had a similar issue with my previous remote, but the keys were not messed up so much - the remote was usable, so I gave up trying to get Lirc working. I tried the answer provided here, but it changed nothing. I also tried forcing lircd to use my device, but this didn't work too: for i in /sys/class/input/input* ; do echo -n "$(basename "$i"): "; cat "$i/name"; done shows input0: Power Button input1: Power Button input2: Logitech Logitech USB Keyboard input3: A4Tech PS/2+USB Mouse input6: IR-receiver inside an USB DVB receiver But when I run: lircd -n --device=name='IR*' as root (also tried with the full name) I always see: lircd-0.9.0[3983]: lircd(default) ready, using /var/run/lirc/lircd lircd-0.9.0[3983]: accepted new client on /var/run/lirc/lircd lircd-0.9.0[3983]: could not get file information for name=IR* lircd-0.9.0[3983]: default_init(): No such file or directory lircd-0.9.0[3983]: Failed to initialize hardware So, how to set up Lirc with devinput driver in such case?

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• Windows Azure Recipe: Big Data

  - by Clint Edmonson

  As the name implies, what we’re talking about here is the explosion of electronic data that comes from huge volumes of transactions, devices, and sensors being captured by businesses today. This data often comes in unstructured formats and/or too fast for us to effectively process in real time. Collectively, we call these the 4 big data V’s: Volume, Velocity, Variety, and Variability. These qualities make this type of data best managed by NoSQL systems like Hadoop, rather than by conventional Relational Database Management System (RDBMS). We know that there are patterns hidden inside this data that might provide competitive insight into market trends.  The key is knowing when and how to leverage these “No SQL” tools combined with traditional business such as SQL-based relational databases and warehouses and other business intelligence tools. Drivers Petabyte scale data collection and storage Business intelligence and insight Solution The sketch below shows one of many big data solutions using Hadoop’s unique highly scalable storage and parallel processing capabilities combined with Microsoft Office’s Business Intelligence Components to access the data in the cluster. Ingredients Hadoop – this big data industry heavyweight provides both large scale data storage infrastructure and a highly parallelized map-reduce processing engine to crunch through the data efficiently. Here are the key pieces of the environment: Pig - a platform for analyzing large data sets that consists of a high-level language for expressing data analysis programs, coupled with infrastructure for evaluating these programs. Mahout - a machine learning library with algorithms for clustering, classification and batch based collaborative filtering that are implemented on top of Apache Hadoop using the map/reduce paradigm. Hive - data warehouse software built on top of Apache Hadoop that facilitates querying and managing large datasets residing in distributed storage. Directly accessible to Microsoft Office and other consumers via add-ins and the Hive ODBC data driver. Pegasus - a Peta-scale graph mining system that runs in parallel, distributed manner on top of Hadoop and that provides algorithms for important graph mining tasks such as Degree, PageRank, Random Walk with Restart (RWR), Radius, and Connected Components. Sqoop - a tool designed for efficiently transferring bulk data between Apache Hadoop and structured data stores such as relational databases. Flume - a distributed, reliable, and available service for efficiently collecting, aggregating, and moving large log data amounts to HDFS. Database – directly accessible to Hadoop via the Sqoop based Microsoft SQL Server Connector for Apache Hadoop, data can be efficiently transferred to traditional relational data stores for replication, reporting, or other needs. Reporting – provides easily consumable reporting when combined with a database being fed from the Hadoop environment. Training These links point to online Windows Azure training labs where you can learn more about the individual ingredients described above. Hadoop Learning Resources (20+ tutorials and labs) Huge collection of resources for learning about all aspects of Apache Hadoop-based development on Windows Azure and the Hadoop and Windows Azure Ecosystems SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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• Using Oracle BPM to Extend Oracle Applications

  - by Michelle Kimihira

  Author: Srikant Subramaniam, Senior Principal Product Manager, Oracle Fusion Middleware Customers often modify applications to meet their specific business needs - varying regulatory requirements, unique business processes, product mix transition, etc. Traditional implementation practices for such modifications are typically invasive in nature and introduce risk into projects, affect time-to-market and ease of use, and ultimately increase the costs of running and maintaining the applications. Another downside of these traditional implementation practices is that they literally cast the application in stone, making it difficult for end-users to tailor their individual work environments to meet specific needs, without getting IT involved. For many businesses, however, IT lacks the capacity to support such rapid business changes. As a result, adopting innovative solutions to change the economics of customization becomes an imperative rather than a choice. Let's look at a banking process in Siebel Financial Services and Oracle Policy Automation (OPA) using Oracle Business Process Management. This approach makes modifications simple, quick to implement and easy to maintain/upgrade. The process model is based on the Loan Origination Process Accelerator, i.e., a set of ready to deploy business solutions developed by Oracle using Business Process Management (BPM) 11g, containing customizable and extensible pre-built processes to fit specific customer requirements. This use case is a branch-based loan origination process. Origination includes a number of steps ranging from accepting a loan application, applicant identity and background verification (Know Your Customer), credit assessment, risk evaluation and the eventual disbursal of funds (or rejection of the application). We use BPM to model all of these individual tasks and integrate (via web services) with: Siebel Financial Services and (simulated) backend applications: FLEXCUBE for loan management, Background Verification and Credit Rating. The process flow starts in Siebel when a customer applies for loan, switches to OPA for eligibility verification and product recommendations, before handing it off to BPM for approvals. OPA Connector for Siebel simplifies integration with Siebel’s web services framework by saving directly into Siebel the results from the self-service interview. This combination of user input and product recommendation invokes the BPM process for loan origination. At the end of the approval process, we update Siebel and the financial app to complete the loop. We use BPM Process Spaces to display role-specific data via dashboards, including the ability to track the status of a given process (flow trace). Loan Underwriters have visibility into the product mix (loan categories), status of loan applications (count of approved/rejected/pending), volume and values of loans approved per processing center, processing times, requested vs. approved amount and other relevant business metrics. Summary Oracle recommends the use of Fusion Middleware as an extensions platform for applications. This approach makes modifications simple, quick to implement and easy to maintain/upgrade applications (by moving customizations away from applications to the process layer). It is also easier to manage processes that span multiple applications by using Oracle BPM. Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Bay Area Coherence Special Interest Group Next Meeting July 21, 2011

  - by csoto

  Date: Thursday, July 21, 2011 Time: 4:30pm - 8:15pm ET (note that Parking at 475 Sansome Closes at 8:30pm) Where: Oracle Office, 475 Sansome Street, San Francisco, CA Google Map We will be providing snacks and beverages. Register! - Registration is required for building security. Presentation Line Up:? 5:10pm - Batch Processing Using Coherence in Oracle Group Policy Administration - Paul Cleary, Oracle Oracle Insurance Policy Administration (OIPA) is a flexible, rules-based policy administration solution that provides full record keeping for all policy lifecycle transactions. One component of OIPA is Cycle processing, which is the batch processing of pending insurance transactions. This presentation introduces OIPA and Cycle processing, describing the unique challenges of processing a high volume of transactions within strict time windows. It then reviews how OIPA uses Oracle Coherence and the Processing Pattern to meet these challenges, describing implementation specifics that highlight the simplicity and robustness of the Processing Pattern. 6:10pm - Secure, Optimize, and Load Balance Coherence with F5 - Chris Akker, F5 F5 Networks, Inc., the global leader in Application Delivery Networking, helps the world’s largest enterprises and service providers realize the full value of virtualization, cloud computing, and on-demand IT. Recently, F5 and Oracle partnered to deliver a novel solution that integrates Oracle Coherence 3.7 with F5 BIG-IP Local Traffic Manager (LTM). This session will introduce F5 and how you can leverage BIG-IP LTM to secure, optimize, and load balance application traffic generated from Coherence*Extend clients across any number of servers in a cluster and to hardware-accelerate CPU-intensive SSL encryption. 7:10pm - Using Oracle Coherence to Enable Database Partitioning and DC Level Fault Tolerance - Alexei Ragozin, Independent Consultant and Brian Oliver, Oracle Partitioning is a very powerful technique for scaling database centric applications. One tricky part of partitioned architecture is routing of requests to the right database. The routing layer (routing table) should know the right database instance for each attribute which may be used for routing (e.g. account id, login, email, etc): it should be fast, it should fault tolerant and it should scale. All the above makes Oracle Coherence a natural choice for implementing such routing tables in partitioned architectures. This presentation will cover synchronization of the grid with multiple databases, conflict resolution, cross cluster replication and other aspects related to implementing robust partitioned architecture. Additional Info:?? - Download Past Presentations: The presentations from the previous meetings of the BACSIG are available for download here. Click on the presentation titles to download the PDF files. - Join the Coherence online community on our Oracle Coherence Users Group on LinkedIn. - Contact BACSIG with any comments, questions, presentation proposals and content suggestions.

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• BI&EPM in Focus April 2012

  - by Mike.Hallett(at)Oracle-BI&EPM

  General News Oracle OpenWorld call for papers now open, now through April 9 (link) Oracle Announces Availability of Oracle Exalytics In-Memory Machine (link) Oracle EPM and BI Support Newsletter Current Edition - Volume 3 : March 2012 (link) Customers Asiana Airlines Improves Passenger Management with Near-Real-Time Reservation and Ticketing Information  Centraal Boekhuis Delivers Faster with Oracle BI 11g Essatto Software Speeds Data Aggregation Tenfold; Integrates BI, Performance Management, and Data Warehousing for Midsize Businesses Grupo WTorre Supports Management's Decision-Making with OBIEE, Ensuring Uniform, Reliable, and Consistent Data Indian Overseas Bank Cuts Planning Schedule by 45 Worker Days per Year, Assesses Market Risk Instantly with Business Intelligence System Kentucky Community and Technical College System Enables Data-Driven Decision-Making Using Integrated System with Management Dashboards National Australia Bank Achieves 200% ROI, Improves Data Quality and Reporting Integrity with Oracle Hyperion DRM R.L. Polk & Co. Enhances Business Intelligence Capabilities, Optimizes System Performance with Extreme Analytics Machine Test ResCare, Inc. Transforms Reporting to Improve Healthcare Service Performance with Oracle Business Analytics  Rochester City School District Uses OBIEE to Track Student Achievement, Identify Areas for Improvement, Accelerate Reporting  Société Générale Standardizes, Accelerates, and Improves Budget Planning Accuracy across Global Enterprise The State Accounting Office of Georgia Integrates Financial Information, Shortens Financial Closings and Streamlines Reporting across 175 Organizations   Events 4-day Oracle Real-Time Decisions Hands-on Technical Workshop for Partners (PTS, Free) May 14-17, 2012: Colombes, Paris, France Nordic events : “Latest Release of Oracle Hyperion EPM and BI Suites Helps Organizations Plan through Uncertainty, Improve Decision-Making and Meet Regulatory Requirements” (April 17, Sweden | April 18, Norway | April 19, Denmark | April 24, Finland) Webcast Replay from Balaji Yelamanchili and Paul Rodwick: “Analytics Without Limits - The Latest on Oracle Exalytics In-Memory Machine and Oracle Business Intelligence”  (link)  Wednesday, April 04, 2012: Business Analytics launch webcast: Invite your customers to register (link) Big Data Online Forum now available on Demand (link)  Enterprise Performance Management Webcast Replay: Accurate Forecasting within the Business Planning Cycle (link) Oracle Hyperion Profitability and Cost Management (HPCM) Master Support Note (link) Business  Intelligence Whitepaper: Driving Innovation Through Analytics (link) Gartner: CIOs Identify BI as the No. 1 Technology Priority for 2012 (link) Webcast Replay: Exalytics in Action: Airlines, US Census and Federal Spending Demo Applications  (link) NEWLY RELEASED Walk-in Video for Exalytics - Use This to Start Customer/Partner Meetings! (link) IDC Insight Paper: “Oracle's All-Out Assault on the Big Data Market: Offering Hadoop, R, Cubes, and Scalable IMDB in Familiar Packages” (link) System Requirements and Supported Platforms for Oracle Business Intelligence Suite Enterprise Edition 11gR1 Certification Matrix now published to include OBIEE 11.1.1.6.0 (link) Maintenance Release Guide (List of Bugs Fixed) for Oracle Business Intelligence Enterprise Edition (OBIEE) 11.1.1.6.0  (link) OBIEE 11.1.1.6: Is OBIEE 11.1.1.6 Certified With OBI Apps 7.9.6.3?  (link) Information Center: Troubleshooting Oracle Business Intelligence Applications (support login req'd)  (link)      

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• CIO's Corner: Achieving a Balance

  - by Michelle Kimihira

  Author: Rick Beers Senior Director, Product Management, Oracle Fusion Middleware All too often, a CIO is unfairly characterized as either technology-focused or business-focused; as more concerned with either infrastructure performance or business excellence. It seems to me that this completely misses the point. I have long thought that a CIO has probably the most complex C-level position in an enterprise, one that requires an artful balance among four entirely different constituencies, often with competing values and needs. How a CIO balances these is the single largest determinant of success. I was reminded of this while reading the excellent interview of Mark Hurd by CNBC’s Maria Bartiromo in a recent issue of USATODAY (Bartiromo: Oracle's Hurd is in tech sweet spot). The interview covers topics such as Big Data, Leadership and Oracle’s growth strategy. But the topic that really got my interest, and reminded me of the need for balance, was on IT spending trends, in which Mark Hurd observed, “…budgets are tight. What most of our customers have today is both an austerity plan to save money and at the same time a plan to reapply that money to innovation. There isn't a customer we have that doesn't have an austerity plan and an innovation plan.” In an era of economic uncertainty, and an accelerating pace of business change, this is probably the toughest balance a CIO must achieve. Yet for far too many IT organizations, operating costs consume over 75% of their budgets, leaving precious little for innovation and investment in business-critical technology programs. I have found that many CIO’s are trapped by their enterprise systems platforms, which were originally architected for Standardization, Compliance and tightly integrated linear Workflows. Yes, these traits are still required for specific reasons and cannot be compromised. But they are no longer enough. New demands are emerging: the explosion in the volume and diversity of Data, the Consumerization of IT, the rise of Social Media, and the need for continual Business Process Reengineering. These were simply not the design criteria for Enterprise 1.0 and attempting to leverage them with current systems platforms results in an escalation in complexity and a resulting increase in operating costs for many IT organizations. This is the cost vs investment trap and what most constrains CIO’s from achieving the balance they need. But there is a way out of this trap. Enterprise 2.0 represents an entirely new enterprise systems architecture, one that is ‘Business-Centric’ rather than ‘ERP Centric’, which defined the architecture of Enterprise 1.0. Oracle’s best in class suite of Fusion Middleware Products enables a layered approach to enterprise systems architectures that provides the balance that an enterprise needs. The most exciting part of all this? The bottom two layers are focused upon reducing costs and the upper two layers provide business value and innovation. Finally, the Balance a CIO needs.  Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Picture rendered from above and below using an Orthographic camera do not match

  - by Roy T.

  I'm using an orthographic camera to render slices of a model (in order to voxelize it). I render each slice both from above and below in order to determine what is inside each slice. I am using an orthographic camera The model I render is a simple 'T' shape constructed from two cubes. The cubes have the same dimensions and have the same Y (height) coordinate. See figure 1 for a render of it in Blender. I render this model once directly from above and once directly from below. My expectation was that I would get exactly the same image (except for mirroring over the y-axis). However when I render using a very low resolution render target (25x25) the position (in pixels) of the 'T' is different when rendered from above as opposed to rendered from below. See figure 2 and 3. The pink blocks are not part of the original rendering but I've added them so you can easily count/see the differences. Figure 2: the T rendered from above Figure 3: the T rendered from below This is probably due to what I've read about pixel and texel coordinates which might be biased to the top-left as seen from the camera. Since I'm using the same 'up' vector for both of my camera's my bias only shows on the x-axis. I've tried to change the position of the camera and it's look-at by, what I thought, should be half a pixel. I've tried both shifting a single camera and shifting both cameras and while I see some effect I am not able to get a pixel-by-pixel perfect copy from both camera's. Here I initialize the camera and compute, what I believe to be, half pixel. boundsDimX and boundsDimZ is a slightly enlarged bounding box around the model which I also use as the width and height of the view volume of the orthographic camera. Matrix projection = Matrix.CreateOrthographic(boundsDimX, boundsDimZ, 0.5f, sliceHeight + 0.5f); Vector3 halfPixel = new Vector3(boundsDimX / (float)renderTarget.Width, 0, boundsDimY / (float)renderTarget.Height) * 0.5f; This is the code where I set the camera position and camera look ats // Position camera if (downwards) { float cameraHeight = bounds.Max.Y + 0.501f - (sliceHeight * i); Vector3 cameraPosition = new Vector3 ( boundsCentre.X, // possibly adjust by half a pixel? cameraHeight, boundsCentre.Z ); camera.Position = cameraPosition; camera.LookAt = new Vector3(cameraPosition.X, cameraHeight - 1.0f, cameraPosition.Z); } else { float cameraHeight = bounds.Max.Y - 0.501f - (sliceHeight * i); Vector3 cameraPosition = new Vector3 ( boundsCentre.X, cameraHeight, boundsCentre.Z ); camera.Position = cameraPosition; camera.LookAt = new Vector3(cameraPosition.X, cameraHeight + 1.0f, cameraPosition.Z); } Main Question Now you've seen all the problems and code you can guess it. My main question is. How do I align both camera's so that they each render exactly the same image (mirrored along the Y axis)? Figure 1 the original model rendered in blender

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• PowerShell - grabbing values out of the registry and running them

  - by Rob Farley

  So I closed an application that runs when Windows starts up, but it doesn’t have a Start Menu entry, and I was trying to find it. Ok, I could’ve run regedit.exe, navigated through the tree and found the list of things that run when Windows starts up, but I thought I’d use PowerShell instead. PowerShell presents the registry as if it’s a volume on a disk, and you can navigate around it using commands like cd and dir. It wasn’t hard to find the folder I knew I was after – tab completion (starting the word and then hitting the Tab key) was a friend here. But unfortunately dir doesn’t list values, only subkeys (which look like folders). PS C:\Windows\system32> dir HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Run PS C:\Windows\system32> Instead, I needed to use Get-Item to fetch the ‘Run’ key, and use its Property property. This listed the values in there for me, as an array of strings (I could work this out using Get-Member). PS C:\Windows\system32> (Get-Item HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Run).Property QuickSet SynTPEnh Zune Launcher PS C:\Windows\system32> Ok, so the thing I wanted wasn’t in there (an app called PureText, whicih lets me Paste As Text using Windows+V). That’s ok – a simple change to use HKCU instead of HKLM (Current User instead of Local Machine), and I found it. Now to fetch the details of the application itself, using the RegistryKey method GetValue PS C:\Windows\system32> (Get-Item HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Run).GetValue('PureText') "C:\Users\Rob\Utilities\PureText.exe" PS C:\Windows\system32> And finally, surrounding it in a bit of code to execute that command. That needs an ampersand and the Invoke-Expression cmdlet. PS C:\Windows\system32> '& ' + (Get-Item HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Run).GetValue('PureText') | Invoke-Expression A simple bit of exploring PowerShell which will makes for a much easier way of finding and running those apps which start with Windows.

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