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  • What could cause Windows 7 to hang whenever I install something?

    - by Larsenal
    I've had this problem when installing several different programs (iTunes, Adobe Acrobat Reader just to name two). Regardless of what the program is, the install usually gets at least 90% through the process and then just hangs. I don't see anything bad in the event log besides the following (and this didn't occur exactly at the time of install): wuaueng.dll (964) SUS20ClientDataStore: A request to write to the file "C:\Windows\SoftwareDistribution\DataStore\DataStore.edb" at offset 16252928 (0x0000000000f80000) for 32768 (0x00008000) bytes succeeded, but took an abnormally long time (185 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem. I've run check disk and it passed. I've had some problems with BIOS settings in the past with Windows 7, but I'm not sure whether that could be related. Update... I also see this error in the event log: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process. Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {33493f01-ac1b-4efb-a378-3053ab03100d} One last wrinkle.... I see "Previous versions" of c:\ which look like they correspond to the time of attempted installation.

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  • Imagemagick convert creates monochrome output only

    - by rumtscho
    I have a book scan as a pdf. When I open it with Adobe Reader, it looks like grayscale. When I open it with IrfanView, it looks like grayscale, and the Information option tells me that the image is actually 24 bit (I don't know if this is the real bit depth of the image embedded in the pdf or if IrfanView assigns the maximal depth when opening a pdf as image). I want to OCR the scan with OmniPage SE. It doesn't read PDF, so I decided to use ImageMagick to convert the file to PNG first. But no matter what I try, the output is always monochrome and practically unreadable. I tried different conversion lines, with different depth, density and resize values, but it didn't help. What you see was made with the options convert testfile.pdf -density 600x600 -depth 8 PNG:testfile.png. Any idea what causes the problem? Edit: To make it clear, the output looks like this for any value of -density, -depth and -resize I have tried. It also looks like that when I use no options at all, as in convert testfile.pdf PNG:testfile.png.

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  • Print over remote CUPS server, but just show a subset of the printers.

    - by jdm
    I'd like to print from my Ubuntu laptop (karmic) to some networked printers. Our organisation uses a CUPS server with several hundred printers. What I know I can do is: CUPS_SERVER=printers.company.com acroread document.pdf and then Adobe Reader shows me all available printers to select from. However, it takes a couple of minutes to display the large list, which is really annoying. (The desktop PCs here suffer from this, too.) The other option is to add a new printer with an address like ipp://printers.company.com/printer/bldg1_hp8150 (to the Ubuntu printer configuration = local CUPS server). However, it asks me for a driver. I don't want to / can't always specify a driver, since some printers don't appear in the list. I'd like to let the remote CUPS server handle the driver part (like it does when i set CUPS_SERVER), and do no more preprocessing/"driver stuff" on my side. The ideal thing would be if I could somehow add the remote printer list to my local cups server, and apply a filter, so that it would just display printers a la bldg1_*. This feature was available in KDE3.?, but I can't find something similar in Ubuntu/Gnome. Any suggestions?

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  • Trouble Downloading from some sites

    - by Fletch
    I am trying to download the new Microsoft Security Essentials but when I click on the Download button instead of getting the Download box popup nothing comes up. The progess bar at the bottom shows it doing something then when it reaches 100% nada. I can down load from HP (Drivers) and sites like Majorgeeks with no problem. I also have this problem on the Adobe download page when trying to get the shockwave and flash player. I am fixing my Granddaughters laptop that she got from someone else. There were over 26 Trojans listed on it when I installed AVG and they would not go away. I used CCleaner and HiJack This and deleted everything I could and wiped the freespace. Then ran AVG again and this time after finding a few Trojans and deleting them the system was reported as clean. IE8 then would not connect to the net so I used my computer to DL a copy and put it on the laptop, after that I was able to use the laptop to connect to the net and download a driver to get the sound working again. Laptop HP dv4000 XP Pro

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  • Apps won't start after vanilla reboot

    - by Daniel R Hicks
    I had Adobe and Norton nagging me to reboot, so I did that -- clicked Reboot from the Start button. Everything seemed pretty normal as it shut down and came back up, but once up a bunch of apps won't start. The first one I noticed was Firefox. It would flash the disk light normally, but never appear on the screen. Then I tried to bring up an OpenOffice Calc window and same thing. I tried to bring up MS Word, and the splash screen appeared, but never the main screen, and the splash screen just sat there, with a swirly over it. But I tried Solitaire, Notepad++, Paint, and several others, and they popped up just fine. And I'm typing this from IE 8, which, if anything, came up faster than usual. When I try to open up "Network and Sharing Center" the window appears, but nothing appears in it, and eventually it's tagged "not responding". When I kill that window I get (after a delay) "Windows Explorer is not responding", and when I say "OK" the screen resets. I tried rebooting again, and no joy -- same as before. Have done nothing particularly strange on this box, and it's not generally at significant risk for malware. I haven't installed anything new other than the afore-mentioned updates. One other thing: Several minutes after rebooting I get the message "Error: Unable to start Bluetooth Stack Service." The Bluetooth radio is turned on, and I rarely have anything Bluetooth attached, and I don't recall that I've ever seen this message before. Added: Looking at Event Viewer, I'm getting a lot of "The description for Event ID 1 from source xxx cannot be found." Is there any significance to this? Added: I'm looking at restoring from backup, but the procedure is, at best, unclear. Is it sufficient to restore from "Backup and Restore Center", or must I restore from the restore DVD first?

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  • Noisily rendered text in Firefox

    - by Notinlist
    It came to me in a week or so that certain pages (Facebook, StrackOverflow, some news sites) have text rendering errors in Firefox. As a workaround if I refresh the page, or simply select and deselect the buggy text, the unpleasant effect disappears. I don't have this effect in Internet Explorer or in any of my desktop applications. Windows 7 Pro 64bit (fresh) Firefox 19.0.2 (fresh) Ati Radeon HD 4600 Series (fresh drivers) Thanks for the help in advance! Update 1/2 I have only three addons: Forecastfox, Hungarian spell checking dictionary and Quick locale switcher. The latter two are installed after the effect appeared. I disabled the first individually and did not helped. But if I start my firefox with disabled addons I cannot reproduce the error. As far as I know this mode does not mean disabled plugins, which I do have (Adobe Acrobat, Citrix ICA Client, Google Earth plugin, Google update, Java Deployment Toolkit 6, MS Office 2010, MS Windows Media Player Firefox, Shockwave Flash, Silverlight, VLC Web). Update 2/2 If I disable all plugins and extensions I still have the problem. If I start Firefox with disabled addons then I cannot reproduce the problem.

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  • Computer freezes after watching Youtube videos

    - by Roberts
    I had Windows 7 installed all september. But I installed Windows XP Professional back because my computer couldn't handle the new OS. After first boot I tried to install newest flash player (from Adobe website), but it failed. I had my old setup on USB drive and it worked. I don't know is it important or not. I am watching Youtube videos in my free time (almost every hour). After few days the computer started to freeze when I open a page with the video or close the page with video, not while I watch a video. No BSODs. Nothing in Event viewer. I use Firefox only. When computer freezes the sound wont. If iTunes is playing a radio station or is it another video playing in background, the sound wont freeze. Last few days the mouse wont freeze. Its a strange symptom. If I click few times then the cursor will actually freeze. I just want to know where does this problem come from (hardware - graphics card, old motherboard or it's just some glitch in setups). If it's not graphics card then I will be happy. The graphics card is ATI Radeon HD 4650 - brand new. Catalyst 11.8 installed. Things I have tried: Installed newest flash player after a week (the setup didn't fail this time) Installed latest video drivers Deleting cookies Defragmenting hard drive Using TuneUp utilities for computer cleenup Installed latest Mozilla Firefox Cleaned the PC Changed CPU Fan speed almost to max (just to be sure) Things I haven't tried yet: Didn't try playing videos on other browsers What can I do now?

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  • JavaScript settings are on but I still have issues with web sites using JavaScript.

    - by Mike
    I have two computers that are the same at home except I have installed Adobe Acrobat 9 Pro Extended on my main computer along with the 2010 Outlook (Beta). I have issues when I log into a website that uses pop up calendars to select the date. I pasted it below. I checked my other computer and it is fine. I've checked the Java setting and they are correct. I am at a loss. Any suggestions? Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPDTDF; OfficeLiveConnector.1.4; OfficeLivePatch.1.3; eMusic DLM/4; .NET4.0C) Timestamp: Mon, 26 Jul 2010 22:03:59 UTC Message: 'CalendarPopup' is undefined Line: 390 Char: 2 Code: 0 Message: 'CalendarPopup' is undefined Line: 410 Char: 2 Code: 0

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  • Does OS X support linux-like features?

    - by Xeoncross
    I have been using XP for almost a decade. Contrary to popular belief, it has served me well. In the last 4 years I don't remember ever having it crash on me. It has the most stable GUI I have ever used. However, an OS is only as good as it's GUI AND command line combined. Windows command line is awful and totally useless. So I have been using Ubuntu for a couple years and Debian on my servers. The only problem is that Gnome applications (ubuntu 6-10) constantly crash on me (Ubuntu Studio was the most unstable OS I ever used). I have high quality Gigabyte, MSI, and Asus motherboards and CPU's from old Semprons/Athlons to Celerons/Core 2 Quads. What are the odds that every PC I have ever owned can't remain stable with a linux GUI? Not to mention that Adobe CSx Suite doesn't work on linux. Anyway, I am now looking at moving to a MAC in the hope of finding a stable GUI and a feature-packed command line. Does Mac OS have an integrated command line where I can do linux-like-awesomeness like rsync, ssh, wget, crong jobs, package updates, and git without having an unstable GUI? Basically, until the linux GUI applications get a little better, is OS X what I need?

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  • FDE / SSD - partition and leave some unencrypted?

    - by Web Design Hero
    Just bought a used beast of a desktop pc. The system drive is setup as a Raid 0 SSD (Intel 510 SSD Drives) with 128 each. I will probably not have to many programs beyond office and maybe Adobe CS if I spring for it, I will be keeping big data on a regular hdd. My question is about setting up TrueCrypt with my configuration. I have not previously done full disk encryption, but I feel that its probably a good idea. I have done some speed tests using file containers on the hdd and the sdd with truecrypt. While there is a huge hit with the SSDs and Truecrypt, it still outperforms the hdd on its own by a good margin, so I think i will be okay for my needs with truecrypt. I have seen in a few places that they recommend partitioning the drive and leavign some of the SSD not inside truecrypt, does this really make a difference? If so, how much should I leave? Will there be any issue in the Raid0 configuration? I am not really concerned about all the wear leveling issue, rather loose data and be secure, but since I don't need all that space neccesarily, I would like to optimize my setup for security and speed.

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  • Printer irregularly producing garbage output

    - by John Gardeniers
    Every now and then instead of getting the proper output we get numerous pages, mostly with just a single line, of output which appears to be the raw PCL. My theory is that this happens when the first byte or two of the document is somehow not received by the printer, which then doesn't know how to interpret the rest and does it's best by spitting it out as text. This is a problem I've seen many times over the years but has been popping up more often since we upgraded to Win 7 64 bit, which introduced a number of headaches because of the HP lack of real support for 64 bits. It also appears to happen most often when printing PDF files. We have tried several different PDF readers in addition to Adobe's own but that hasn't helped. While we mainly use HP printers, and the problem is not limited to any particular model, I've also seen it happen on other brands, albeit to a lesser extent. I've also been unable to discern a difference between printers used via a print server or those connected directly by IP address. It also happens to USB attached printers. Because of the erratic nature of this problem there is precious little I can think of to try and debug it, so I'm after any ideas that might help to eliminate it.

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  • Computers on network crashing

    - by Phil Cross
    We have recently upgraded our network to Windows 7 clients with Windows server 2008 servers. The upgrade was completed by the end of September and until now has been fine (apart from the minor bugs). Recently (within the last 2 weeks) we've notice all computers on the network (around 1000) start to slow down to the point their unusable. It starts at about 08:45 and finishes at 09:15. Because of this, we think something may be broadcasting across the network. This happens every day, between these times. I cant use my computer at all at the slowdown peak, and looking at task managers performance graphs, Physical memory is hovering around 35% and CPU usage is at 0-10% (idle) yet still crashing. I've looked on DHCPs server log and cant see anything which stands out. The only change we made prior to the slowdown was installing adobe CS6 on some computers, however the slowdown affects computers without CS6. We have 2 physical machines, each with around 5-7 virtual machines running on them with ample memory. Does anyone have any suggestions as to what we can do to narrow down whats causing the crashes? Any help, suggestions or advice would be appreciated.

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  • Install GIMP 2.7.1 on Lucid Lynx using PPA

    - by Vivek
    GIMP lovers are going to be disappointed to hear that GIMP is going away in the next release of much awaited Ubuntu 10.04. Today we take a look at installing in on Lucid Lynx using PPA. The reason for getting rid of it as cited by the GIMP developers, is that GIMP is too professional a software to be included in regular desktop version of Ubuntu. And it takes up too much of space on the disk. Also, the fact that it’s too complicated for regular users. If you can’t live without it…let’s see how to install GIMP 2.7.1 on Lucid Lynx (Currently in Alpha). The new version of GIMP supports single window mode and we will also see how to enable this feature as well. First we need to add the official GIMP 2.7.1 PPA in the software sources of Ubuntu 10.04, by opening the terminal window and typing the following command: sudo sh -c “echo ‘deb http://ppa.launchpad.net/matthaeus123/mrw-gimp-svn/ubuntu lucid main’ >> /etc/apt/sources.list” Now that we have added the PPA we need to add the GPG key, so type the following in your Terminal window. sudo apt-key adv –recv-keys –keyserver keyserver.ubuntu.com 405A15CB Next up we have to update the software repository… sudo apt-get update All that is left is to install GIMP 2.7.1 by typing in the following… sudo apt-get install gimp Click ‘Y’ (for yes) to install GIMP Once GIMP is installed you can start it by going to Applications > Graphics > GNU Image Manipulation Program. You now have your favorite GIMP on your favorite Ubuntu 10.04. As you can see in the image below, GIMP still comes with default 3 windows, which could clog up your lower panel In Ubuntu 10.04. However, now you can run GIMP in single window mode by going to Windows > Single-Window mode. That’s all! Now you have your GIMP running in single window mode with less of hassle to manage 3 windows. It’s unfortunate that GIMP will not be included, but by following these instructions, you’ll be able to enjoy using it in Ubuntu 10.04. Similar Articles Productive Geek Tips Show the List of Installed Packages on Ubuntu or DebianHow to Install Windows Applications on Linux Using CrossoverInstall VMware Tools on Ubuntu Edgy EftInstall Adobe PDF Reader on Ubuntu EdgyInstall MySQL Server 4.1 on Ubuntu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Stretch popurls.com with a Stylish Script (Firefox) OldTvShows.org – Find episodes of Hitchcock, Soaps, Game Shows and more Download Microsoft Office Help tab The Growth of Citibank Quickly Switch between Tabs in IE Windows Media Player 12: Tweak Video & Sound with Playback Enhancements

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  • Read Mobi eBooks on Kindle for PC

    - by Matthew Guay
    Do you use your PC as a eBook reader?  Kindle for PC makes it easy to read thousands of books from the Kindle Store on your computer. What you may not know is that is also works with .mobi format too, so you can increase the amount of books you can read. Amazon has jumpstarted the eBook market with their popular Kindle device.  Last fall Amazon unveiled Kindle for PC, and we reviewed how you can Read Kindle Books On Your Computer with Kindle for PC.  Whether or not you own a Kindle or other eBook reader, this is a great way to take advantage of the thousands of eBooks available from the Kindle Store today. It supports azw, prc, and tpz format, which are sold from the Kindle store, but it also supports Mobipocket (.mobi) eBooks that are not DRM protected.  Here’s how you can add them to Kindle for PC so you can easily read them on your PC Getting Started: First, make sure you have Kindle for PC (link below) installed on your computer. Sign in with your Amazon account when you first run it. Kindle for PC lets you easily read eBooks downloaded from the Kindle Store, but it doesn’t have any way to add other eBooks directly from the program. To add eBooks, you can sometimes download and double-click on the books, and they will open in Kindle for PC and be automatically added to the library.  However, this does not always seem to work. So instead, browse to your Documents folder (simply click on the Documents link on your Start menu), and double-click on the My Kindle Content folder. This folder contains all the Kindle books you have downloaded.  If you have other eBooks you would like to add to Kindle for PC, simply drag-and-drop or copy and paste them into this folder.  Here we have a .mobi formatted book downloaded from the Gutenberg Project that we’re dragging into the folder. Now, close and reopen Kindle for PC.  It should now show your new eBook right beside the eBooks you have downloaded from the Kindle Store. These eBooks work just the same as the ones downloaded from the Kindle store, and you can change font size and add bookmarks just as with other eBooks. The eBooks downloaded this way may show up with either a Amazon logo or a mobile device icon.  You should only see the mobile device icon on .mobi files formatted for mobile devices; other ones should show up with the Amazon logo.  In this screen, Pilgrim’s Progress is a standard .mobi book, The Adventures of Sherlock Holmes is a mobipocket book, and the others are downloaded from the Kindle Store. Conclusion This is a great way to read eBooks from across the internet on Kindle for PC.  Wikipedia’s Kindle page has a list of websites that offer eBooks formatted for the Kindle, so be sure to check it out for more books. Links Download Kindle for PC List of websites that offer eBooks that will work on Kindle – via Wikipedia Similar Articles Productive Geek Tips Read Kindle Books On Your Computer with Kindle for PCInstall Adobe PDF Reader on Ubuntu EdgyHow to Access your Box.Net Account from Ubuntu the Easy Way TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional New Stinger from McAfee Helps Remove ‘FakeAlert’ Threats Google Apps Marketplace: Tools & Services For Google Apps Users Get News Quick and Precise With Newser Scan for Viruses in Ubuntu using ClamAV Replace Your Windows Task Manager With System Explorer Create Talking Photos using Fotobabble

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  • Travelling MVP #4: DevReach 2012

    - by DigiMortal
    Our next stop after Varna was Sofia where DevReach happens. DevReach is one of my favorite conferences in Europe because of sensible prices and strong speakers line-up. Also they have VIP-party after conference and this is good event to meet people you don’t see every day, have some discussion with speakers and find new friends. Our trip from Varna to Sofia took about 6.5 hours on bus. As I was tired from last evening it wasn’t problem for me as I slept half the trip. After smoking pause in Velike Tarnovo I watched movies from bus TV. We had supper later in city center Happy’s – place with good meat dishes and nice service. And next day it begun…. :) DevReach 2012 DevReach is held usually in Arena Mladost. It’s near airport and Telerik office. The event is organized by local MVP Martin Kulov together with Telerik. Two days of sessions with strong speakers is good reason enough for me to go to visit some event. Some topics covered by sessions: Windows 8 development web development SharePoint Windows Azure Windows Phone architecture Visual Studio Practically everybody can find some interesting session in every time slot. As the Arena is not huge it is very easy to go from one sessions to another if selected session for time slot is not what you expected. On the second floor of Arena there are many places where you can eat. There are simple chunk-food places like Burger King and also some restaurants. If you are hungry you will find something for your taste for sure. Also you can buy beer if it is too hot outside :) Weather was very good for October – practically Estonian summer – 25C and over. Sessions I visited Here is the list of sessions I visited at DevReach 2012: DevReach 2012 Opening & Welcome Messsage with Martin Kulov and Stephen Forte Principled N-Tier Solution Design with Steve Smith Data Patterns for the Cloud with Brian Randell .NET Garbage Collection Performance Tips with Sasha Goldshtein Building Secured, Scalable, Low-latency Web Applications with the Windows Azure Platform with Ido Flatow It’s a Knockout! MVVM Style Web Applications with Charles Nurse Web Application Architecture – Lessons Learned from Adobe Brackets with Brian Rinaldi Demystifying Visual Studio 2012 Performance Tools with Martin Kulov SPvNext – A Look At All the Exciting And New Features In SharePoint with Sahil Malik Portable Libraries – Why You Should Care with Lino Tadros I missed some sessions because of some death march projects that are going and that I have to coordinate but it was not big loss as I had time to walk around in session venue neighborhood and see Sofia Business Park. Next year again! I will be there again next year and hopefully more guys from Estonia will join me. I think it’s good idea to take short vacation for DevReach time and do things like we did this time – Bucharest, Varna, Sofia. It’s only good idea to plan some more free time so we are not very much in hurry and also we have no work stuff to do on the trip. This far this trip has been one of best trips I have organized and I will go and meet all those guys in this region again! :)

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  • Cross platform application revolution

    - by anirudha
    Every developer know that if they make a windows application that they work only on windows. that’s a small pity thing we all know. this is a lose point for windows application who make developer thing small means only for windows and other only for mac. this is a big point behind success of web because who purchase a operating system if they want to use a application on other platform. why they purchase when they can’t try them. that’s a thing better in Web means IE 6 no problem IE 6 to IE 8 chrome to chrome 8 Firefox to Firefox 3.6.13 even that’s beta no problem the good website is shown as same as other browser. some minor difference may be can see. the cross platform application development thinking is much big then making a application who is only for some audience. the difference between audience make by OS what they use Windows or mac. if they use mac they can’t use this they use windows they can’t use this. Web for Everyone starting from a children to grandfather. male and female Everyone can use internet.no worrying what you have even you have Windows or mac , any browser even as silly IE 6. the cross platform have a good thing that “People”. everyone can use them without a problem that. just like some time problem come in windows that “some component is missing click here to get them” , you can’t use this [apps] software because you have windows sp1 , sp2  sp3. you need to install this first before this. this stupidity mainly comes in Microsoft software. in last year i found a issue on WPI that they force user to install another software when they get them from WPI. ex:- you need to install Visual studio 2008 before installing Visual studio 2010 express. are anyone tell me why user get old version 2008 when they get latest and express version. i never try again their to check the issue is solved or not. a another thing is you can’t get IE 9 on windows XP version. in that’case don’t thing and worrying about them because Firefox and Chrome is much better. the stupidity from Microsoft is too much. they never told you about Firebug even sometime they discuss about damage tool in IE they called them developer tool because they are Microsoft and they only thing how they can market their products. you need to install many thing without any reason such as many SQL server component even you use other RDBMS. you can’t say no to them because you need a tool and tool require a useless component called SQL server. i never found any software force me to install this for this and this for this before install me. that’s another good thing in WEB that no thing require i means you not need to install dotnet framework 4 before enjoy facebook or twitter. may be you found out that Microsoft's fail project Window planet force you to get silverlight before going their. i never hear about them. some month ago my friend talked to me about them i found nothing better their. Wha’t user do when facebook force user to install silverlight or adobe flash or may be Microsoft dotnet framework 4. if you not install them facebook tell  you bye bye tata ! never come here before installing Microsoft dotnet framework 4. the door is open for you after installing them not before. the story is same as “ tell me sorry before coming in home” as mother says to their child when they do something wrong. the web never force you to do something for them. sometime they allow you to use other website account their that’s very fast login for you. because they know the importance of your time.

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  • A debugging experience with "highly compatible" ASP.NET 4.5

    - by Jeff
    I have to admit that I will pretty much upgrade software for no reason other than being on the latest version. I won't do it if it's super expensive (Adobe gets money from me about once every three or four years at best), but particularly with frameworks and stuff generally available as part of my MSDN subscription, I'll be bleeding edge. CoasterBuzz was running on the MVC 4 framework pretty much as soon as they did a "go live" license for it. I didn't really jump in head-first with Windows 8 and Visual Studio 2012, in part because I just wasn't interested in doing the reinstalls for each new version. Turns out there weren't that many revisions anyway. But when the final versions were released a week and a half ago, I jumped in. I saw on one of the Microsoft sites that .Net 4.5 was a "highly compatible in-place update" to the framework. Good enough for me. I was obviously running it by default in Windows 8, and installed it on my production server. I suppose it's "highly compatible," except when it isn't. Three of my sites are running with various flavors of the MVC version of POP Forums. All of them stopped working under ASP.NET 4.5. It was not immediately obvious what the problem might be beyond an exception indicating that there were no repository classes registered with Ninject, which I use for dependency injection in the forums. This was made all the more weird by the fact that it ran fine locally in the dev Web host. My first instinct was to spin up a Windows Server VM on my local box and put the remote debugger on it. (Side note: running multiple VM's on a Retina MacBook Pro with 16 gigs of RAM is pretty much the most awesome thing ever. I can't believe this computer is for real, and not a 50-pound tower under my desk.) What might have been going on in IIS that doesn't happen in Visual Studio? In the debugging process, I realized that I might be looking in the wrong place. POP Forums creates a Ninject container using a method called from a PreApplicationStartMethod attribute, and at that time registers a module (what Ninject uses to map interfaces to implementations) that maps all of the core dependencies. It also creates an instance of an HttpModule that originally hosted the "services" (search indexing, mailer, etc.), but now just records errors. That's all well and good, but the actual repository mapping, where data is actually read or persisted, happens in Application_Start() in global.asax. The idea there is that you can swap out the SqlSingleWebServer repos for something tuned for multiple servers, Oracle or something else. Of course, if I used something like StructureMap, which does convention-based mapping for dependency injection (a class implementing ISettingsRepository called SettingsRepository is automagically mapped), I wouldn't have to worry about it. In any case, the HttpModule, being instantiated before Application_Start() gets to run, would throw because there was no repo mapped where it could get settings from the database. This makes total sense. The fix is sort of a hack, where I don't setup the innards of the HttpModule until a call to its BeginRequest is made. I say it's a hack, because its primary function, logging exceptions, won't work until the app has warmed up. Still, this brings up an interesting question about the race condition, and what changed in 4.5 when it's running in IIS. In ASP.NET 4, it would appear that the code called via the PreApplicationStartMethod was either failing silently, and running again later, or it was getting to that code after Application_Start was called. In any case, weird thing. The real pain point I'm experiencing now is a bug in MVC 4 that is extremely serious because it renders the mobile/alternate view functionality very much broken.

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  • How to Watch NCAA March Madness Online

    - by DigitalGeekery
    You’ve filled out your brackets and now you are ready for one of America’s most popular sporting events. But what if you are you stuck at work or away from your TV?  Or your local affiliate is showing a different game? Today we show how to catch all the March Madness online. March Madness on Demand You’ll need a broadband connection, 512 MB RAM or higher, with cookies and Javascript enabled in your browser. March Madness on Demand offers two viewing options, a Standard Player and a High Quality player. The High Quality player is not, unfortunately, high definition. Standard Player Requirements Windows XP/Vista/7 or Mac OS X IE 6+ (We also successfully tested it in Firefox, Chrome, & Opera) Adobe Flash Player 9 or higher High Quality Player Requirements 2.4 GHz Pentium 4 or Intel-based Macintosh Mac OS 10.4.8+ (Intel-based) Windows: XP SP2, Vista, Server 2003, Server 2008, Windows 7 Firefox 1.5+ or IE 6/7/8 Silverlight 3 browser plug-in Watching March Madness on Demand Go to the March Madness on Demand website. (Link below) Check the “Watch in High Quality” section to see if your browser is ready and compatible for the High Quality viewer. If not, you’ll see a message indicating either your browser and system are incompatible… Or that you need to install Silverlight. To install Silverlight, click on the “Get HQ” button and follow the prompts to download and install Silverlight. To launch the player, click the large red “Launch Player” button. At the top of the screen, you’ll see the current and upcoming games. Click on “Watch Now” below to begin watching. At the bottom left, is where you click to watch with the High Quality player. If to many people are watching the High Quality player, you’ll see the following message and have to go back to the Standard Player. At the lower right are volume controls, a “Full Screen” button, and a “Share” button which allows you to share the game you are watching on various social networking sites like Facebook and Twitter. Perhaps most importantly for those who want to steal a bit of viewing time while at work is the “Boss Button” at the top right. Clicking on the “Boss Button” will open a fake Office document so it may appear at first glance like you’re actually doing legitimate work. To return to the game, click anywhere on the screen with your mouse. You’ll be able to catch every single game of the tournament from the first round all the way through the championship with March Madness on Demand. If your computer and Internet connection can handle it, you can even watch multiple games at the same time by opening March Madness on Demand in multiple browser windows. Watch March Madness online Similar Articles Productive Geek Tips Weekend Fun: Watch Television on Your PC with AnyTVWatch NFL Sunday Night Football On Your PCWatch TV On Your PC with FreeZ Online TVGeek Fun: Download Favorite NBC Programs for FreeDitch the RealPlayer Bloat with Real Alternative TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional How to Browse Privately in Firefox Kill Processes Quickly with Process Assassin Need to Come Up with a Good Name? Try Wordoid StockFox puts a Lightweight Stock Ticker in your Statusbar Explore Google Public Data Visually The Ultimate Excel Cheatsheet

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  • PDF Converter Elite Giveaway – Lets you create, convert and edit any type of PDF with ease

    - by Gopinath
    Are you looking for a PDF editing software that lets you create, edit and convert  any type of PDF with ease? Then here is a chance for you to win a lifetime free license of PDF Converter Elite software. Tech Dreams in partnership with pdfconverter.com  brings a giveaway contest exclusively for our readers. Continue reading to know the features of the application and giveaway contest details Adobe Acrobat  is the best software for creating, editing and converting PDF files, but you need spend a lot of money to buy it. PDF Converter Elite, which is priced at $100 has a rich set of features that satisfies most of your PDF management needs. Here is a quick run down of the feature of the application Create PDF files from almost every popular Windows file format – You can create a PDF  from almost 300 popular file formats supported by Windows. Want to convert a word document to PDF? It’s just a click away. How about converting Excels, PowerPoint presentations, text files, images, etc? Yes, with a single click you will be able to turn them to PDF Files. Convert PDF to Word, Excel, PowerPoint, Publisher, HTML – This is one of the best features i liked in this software. You can convert a PDF to any MS Office file format without loosing alignment and quality of the document. The converted documents looks exactly same as your PDF documents and you would be surprised to see near 100% layout replication in the converted document. I feel in love with the perfection at which the files are converted. Edit PDF files easily – You can rework with your PDF documents by inserting watermarks, numbers, headers, footers and more. Also you will be able to merge two PDF files, overlay pages, remove unwanted pages, split a single PDF in to multiple files. Secure PDF files by setting password – You can secure PDF files by limiting how others can use them – set password to open the documents, restrict various activities like printing, copy & paste, screen reading, form filling, etc.. If you are looking for an affordable PDF editing application then PDF Converter Elite is there for you. 10 x PDF Converter Elite Licenses Giveaway Here comes the details on wining a free single user license for our readers – we have 10 PDF Converter Elite single user licenses worth of $100 each. To win a license all you need to do is Like Tech Dreams Fan page on Facebook Tweet or Like this post – buttons are available just below the post heading in the top section of this page Finally drop a comment on how you would like to use PDF Converter Elite We will choose 10 winners through a lucky draw and the licenses will be sent to them in a personal email. Names of the winners will also be announced on Tech Dreams. So are you ready to grab a free copy of PDF Converter worth of $100?

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  • Oracle Announces Leading ISV Integration With Oracle Sales and Marketing Cloud Service

    - by Richard Lefebvre
    More Than 100 ISVs, including Big Machines, Marketo and Xactly, now Provide Integrated Offerings to Help Maximize Sales and Single Customer Viewpoint Demonstrating its continued commitment to business value via open standards and the cloud, Oracle today announced that more than 100 leading ISVs are integrating in the cloud with Oracle Sales and Marketing Cloud Service, a service available through Oracle Cloud. For the first time Oracle Sales and Marketing Cloud Service users can choose from a wide array of directly integrated third-party solutions, providing a new level of choice, seamless deployment and single view of customers with preferred implementations. Top partners, including ActivePrime, Avaya, BigMachines, Box, Brainshark, Callidus Software, CirrusPath, Clicktools, CRMIT, DBSync, EchoSign from Adobe, Eloqua, Fliptop, FPX, HarQen, HubSpot, iHance, InsideSales.com, InsideView, Interactive Intelligence, Lingotek, LinkPoint360, Marketo, Nuance, PerspecSys, Postcode Anywhere, Revegy, salesElement, StrikeIron, upsourceIT, White Springs, X+1 and Xactly, have announced their availability and integration today. By integrating with Oracle Sales and Marketing Cloud Service, ISV solutions can easily be leveraged by customersBy choosing Oracle Sales and Marketing Cloud Service as a sales platform, customers will continue to have complete choice of their own quoting, lead management and sales methodology solutions and it will all be pre-integrated with Oracle Sales and Marketing Cloud Service. With demonstrable integration fusing standards-based technologies, such as SOAP web services, Oracle Sales and Marketing Cloud Service customers choosing ISV integrations will also benefit from familiar ease-of-use and the Oracle Sales and Marketing Cloud ervice user interface, including buttons, links and custom objects for a rich user experience. ISV integration with Oracle Sales and Marketing Cloud Service also enables on-demand contextual data exchange capabilities, linking Oracle Sales and Marketing Cloud Service business data with third-party application data for a complete CRM view. ISVs building robust, repeatable integrations with Oracle Sales and Marketing Cloud Service can begin the process of achieving Oracle Validated Integration, an Oracle PartnerNetwork program that recognizes Oracle partner solutions with proven integration to Oracle Applications. ISVs can learn more about Oracle Validated Integration    here. For customers, Oracle Validated Integration means that a partner’s integration has been tested and validated as functionally and technically sound, that the partner solution is integrated with Oracle Sales and Marketing Cloud Service in a reliable, standardized way, and that the integration operates and performs as documented. Oracle Cloud provides a broad portfolio of Platform Services, Application Services, and Social Services, all on a subscription basis. Oracle Cloud delivers instant value and productivity for end users, administrators, and developers through functionally rich, integrated, secure, enterprise cloud services. Supporting Quotes “BigMachines is a leader in Configure, Price, and Quote solutions in the Cloud. Our solution delivers accurate quotes directly from an opportunity, integrated with the leading Oracle Sales and Marketing Cloud application from Oracle,” says John Pulling, Senior Vice President of Products at Big Machines. “Together, Big Machines and Oracle efficiently automate changes, enabling a faster, more efficient sales process for our joint customers.”   ”Modern marketing and sales must engage customers and prospects in real time across the web, email, social media, online and offline channels to understand where and how to allocate their budgets for maximum return,” said Srini Venkatesan, Senior VP, Products and Engineering at Marketo. “Alignment and integration with Oracle Sales and Marketing Cloud Service allows Marketo’s solutions to deliver innovative capabilities for sales and marketing to adapt and grow their business on the core Oracle platform for CRM.”   “Sales incentives are the best way to drive better performance. Well managed incentives improve the bottom line, particularly when combined with effective sales systems,” said Christopher Cabrera, president and CEO of Xactly Corporation. “With Oracle Sales and Marketing Cloud Service and Xactly working together, customers gain insight and efficiencies. The combination can create more effective compensation programs, while motivating sales to work to its full potential."   “The tremendous integration of leading ISVs with Oracle Sales and Marketing Cloud Service is a testament to the undeniable business value and demand from customers,” said Anthony Lye, SVP of Oracle CRM. “Oracle Sales and Marketing Cloud Service continues to define the industry, and we are proud to work with these leading ISVs to help users simultaneously maximize sales and revenue and extend their current deployments for a deeper and single customer viewpoint.” Supporting Resources Oracle Sales and Marketing Cloud Service Learn More About Oracle Cloud

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  • What packages do I need to compile .tex documents using XeLaTeX?

    - by maria
    Hi I'm aware of the existence of similar threads on this forum. But any of replies mach to my problem. I'm using Ubuntu 10.4 and I hadn't problems with fonts till I've decided to use XeLaTeX instead of LaTeX (cf http://tex.stackexchange.com/questions/12347/typesetting-a-document-using-arabic-script/12358#12358). The problem is that I'm not able to compile any .tex document using XeLaTeX, as well as properly display XeLaTeX documentation. As I've learn thanks to mentioned thread, XeLaTeX uses the fonts availables in general in the system. I was trying yo read fontspec documentation, but it opens in pdf with a lot of white gaps and terminal output (quite long) consist mostly of errors. This are just few lines of it: Error: Missing language pack for 'Adobe-Japan1' mapping Error: Unknown font tag 'F5.1' Error (24124): No font in show Error: Unknown font tag 'F5.1' I was trying to compile simple XeLaTeX file: \documentclass{article} \usepackage{fontspec} \setmainfont{Linux Libertine O} \begin{document} Hello World! \end{document} without succes. This is terminal output of compilation: This is XeTeX, Version 3.1415926-2.2-0.9995.2 (TeX Live 2009/Debian) restricted \write18 enabled. entering extended mode (./ex.tex LaTeX2e <2009/09/24> Babel <v3.8l> and hyphenation patterns for english, usenglishmax, dumylang, noh yphenation, polish, loaded. (/usr/share/texmf-texlive/tex/latex/base/article.cls Document Class: article 2007/10/19 v1.4h Standard LaTeX document class (/usr/share/texmf-texlive/tex/latex/base/size10.clo)) (/usr/share/texmf-texlive/tex/xelatex/fontspec/fontspec.sty (/usr/share/texmf-texlive/tex/generic/ifxetex/ifxetex.sty) (/usr/share/texmf-texlive/tex/latex/tools/calc.sty) (/usr/share/texmf-texlive/tex/latex/xkeyval/xkeyval.sty (/usr/share/texmf-texlive/tex/generic/xkeyval/xkeyval.tex (/usr/share/texmf-texlive/tex/generic/xkeyval/keyval.tex))) (/usr/share/texmf-texlive/tex/latex/base/fontenc.sty (/usr/share/texmf-texlive/tex/xelatex/euenc/eu1enc.def) (/usr/share/texmf-texlive/tex/xelatex/euenc/eu1lmr.fd)) fontspec.cfg loaded. (/usr/share/texmf-texlive/tex/xelatex/fontspec/fontspec.cfg))kpathsea: Invalid fontname `Linux Libertine O', contains ' ' ! Font \zf@basefont="Linux Libertine O" at 10.0pt not loadable: Metric (TFM) fi le or installed font not found. \zf@fontspec ...ntname \zf@suffix " at \f@size pt \unless \ifzf@icu \zf@set@... l.3 \setmainfont{Linux Libertine O} ? I can't find Linux Libertine O. Searching for otf- by aptitude gives as result: maria@maria-laptop:/etc/fonts$ aptitude search otf p emdebian-rootfs - emdebian root filesystem support p libotf-bin - A Library for handling OpenType Font - utilities p libotf-dev - A Library for handling OpenType Font - development i libotf0 - A Library for handling OpenType Font - runtime p libotf0-dbg - The libotf libraries and debugging symbols p libpam-dotfile - A PAM module which allows users to have more than one password p livecd-rootfs - construction script for the livecd rootfs p makebootfat - Utility to create a bootable FAT filesystem p otf-ipaexfont - Japanese OpenType font, IPAexFont (IPAexGothic/Mincho) p otf-ipaexfont-gothic - Japanese OpenType font, IPAexFont (IPAexGothic) p otf-ipaexfont-mincho - Japanese OpenType font, IPAexFont (IPAexMincho) p otf-ipafont - Japanese OpenType font set, IPAfont p otf-ipafont-gothic - Japanese OpenType font set, IPA Gothic font p otf-ipafont-mincho - Japanese OpenType font set, IPA Mincho font p otf-stix - the Scientific and Technical Information eXchange fonts p otf-thai-tlwg - Thai fonts in OpenType format p otf-yozvox-yozfont - Japanese proportional Handwriting OpenType font p otf2bdf - generate BDF bitmap fonts from OpenType outline fonts p robotfindskitten - Zen Simulation of robot finding kitten So font in question is not just uninstalled, but not available, if I'm not wrong. Does it mean that I lack some repositoires? I was trying also to apply solution from the thread How do I reinstall default fonts?, but the result is: maria@maria-laptop:~$ sudo apt-get install msttcorefonts [sudo] password for maria: Reading package lists... Done Building dependency tree Reading state information... Done Note, selecting ttf-mscorefonts-installer instead of msttcorefonts ttf-mscorefonts-installer is already the newest version. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. maria@maria-laptop:~$ It seems that is not a usual problem for use of XeLaTeX; nobody in the mentioned thread suggested instalation of anything else than TeX Live. Thanks in advance

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  • JCP Awards 10 Year Retrospective

    - by Heather VanCura
    As we celebrate 10 years of JCP Program Award recognition in 2012,  take a look back in the Retrospective article covering the history of the JCP awards.  Most recently, the JCP awards were  celebrated at JavaOne Latin America in Brazil, where SouJava was presented the JCP Member of the Year Award for 2012 (won jointly with the London Java Community) for their contributions and launch of the Global Adopt-a-JSR Program. This is also a good time to honor the JCP Award Nominees and Winners who have been designated as Star Spec Leads.  Spec Leads are key to the Java Community Process (JCP) program. Without them, none of the Java Specification Requests (JSRs) would have begun, much less completed and become implemented in shipping products.  Nominations for 2012 Start Spec Leads are now open until 31 December. The Star Spec Lead program recognizes Spec Leads who have repeatedly proven their merit by producing high quality specifications, establishing best practices, and mentoring others. The point of such honor is to endorse the good work that they do, showcase their methods for other Spec Leads to emulate, and motivate other JCP program members and participants to get involved in the JCP program. Ed Burns – A Star Spec Lead for 2009, Ed first got involved with the JCP program when he became co-Spec Lead of JSR 127, JavaServer Faces (JSF), a role he has continued through JSF 1.2 and now JSF 2.0, which is JSR 314. Linda DeMichiel – Linda thus involved in the JCP program from its very early days. She has been the Spec Lead on at least three JSRs and an EC member for another three. She holds a Ph.D. in Computer Science from Stanford University. Gavin King – Nominated as a JCP Outstanding Spec Lead for 2010, for his work with JSR 299. His endorsement said, “He was not only able to work through disputes and objections to the evolving programming model, but he resolved them into solutions that were more technically sound, and which gained support of its pundits.” Mike Milikich –  Nominated for his work on Java Micro Edition (ME) standards, implementations, tools, and Technology Compatibility Kits (TCKs), Mike was a 2009 Star Spec Lead for JSR 271, Mobile Information Device Profile 3. David Nuescheler – Serving as the CTO for Day Software, acquired by Adobe Systems, David has been a key player in the growth of the company’s global content management solution. In 2002, he became Spec Lead for JSR 170, Content Repository for Java Technology API, continuing for the subsequent version, JSR 283. Bill Shannon – A well-respected name in the Java community, Bill came to Oracle from Sun as a Distinguished Engineer and is still performing at full speed as Spec Lead for JSR 342, Java EE 7,  as an alternate EC member, and hands-on problem solver for the Java community as a whole. Jim Van Peursem – Jim holds a PhD in Computer Engineering. He was part of the Motorola team that worked with Sun labs on the Spotless VM that became the KVM. From within Motorola, Jim has been responsible for many aspects of Java technology deployment, from an independent Connected Limited Device Configuration (CLDC) and Mobile Information Device Profile (MIDP) implementations, to handset development, to working with the industry in defining many related standards. Participation in the JCP Program goes well beyond technical proficiency. The JCP Awards Program is an attempt to say “Thank You” to all of the JCP members, Expert Group Members, Spec Leads, and EC members who give their time to contribute to the evolution of Java technology.

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  • Modernizr Rocks HTML5

    - by Laila
    HTML5 is a moving target.  At the moment, we don't know what will be in future versions.  In most circumstances, this really matters to the developer. When you're using Adobe Air, you can be reasonably sure what works, what is there, and what isn't, since you have a version of the browser built-in. With Metro, you can assume that you're going to be using at least IE 10.   If, however,  you are using HTML5 in a web application, then you are going to rely heavily on Feature Detection.  Feature-Detection is a collection of techniques that tell you, via JavaScript, whether the current browser has this feature natively implemented or not Feature Detection isn't just there for the esoteric stuff such as  Geo-location,  progress bars,  <canvas> support,  the new <input> types, Audio, Video, web workers or storage, but is required even for semantic markup, since old browsers make a pigs ear out of rendering this.  Feature detection can't rely just on reading the browser version and inferring from that what works. Instead, you must use JavaScript to check that an HTML5 feature is there before using it.  The problem with relying on the user-agent is that it takes a lot of historical data  to work out what version does what, and, anyway, the user-agent can be, and sometimes is, spoofed. The open-source library Modernizr  is just about the most essential  JavaScript library for anyone using HTML5, because it provides APIs to test for most of the CSS3 and HTML5 features before you use them, and is intelligent enough to alter semantic markup into 'legacy' 'markup  using shims  on page-load  for old browsers. It also allows you to check what video Codecs are installed for playing video. It also provides media queries  and conditional resource-loading (formerly YepNope.js.).  Generally, Modernizr gives you the choice of what you do about browsers that don't support the feature that you want. Often, the best choice is graceful degradation, but the resource-loading feature allows you to dynamically load JavaScript Shims to replace the standard API for missing or defective HTML5 functionality, called 'PolyFills'.  As the Modernizr site says 'Yes, not only can you use HTML5 today, but you can use it in the past, too!' The evolutionary progress of HTML5  requires a more defensive style of JavaScript programming where the programmer adopts a mindset of fearing the worst ( IE 6)  rather than assuming the best, whilst exploiting as many of the new HTML features as possible for the requirements of the site or HTML application.  Why would anyone want the distraction of developing their own techniques to do this when  Modernizr exists to do this for you? Laila

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  • How do I revert updates/tweaks to get to a usable GUI?

    - by Frankenmartin
    I just installed 12.04 the other day and then ran into trouble upon restarting after installing updates. What I did before the problem occurred: I did not make many changes before this problem occurred. Changes I did make included: Downloading and installing Adobe Flash Player (off topic but: I am under the impression that Java, "C&C" and Shockwave can not be run in Ubuntu. Could anybody verify this?) I also installed gnome-tweak-tool and used it to install several themes. These themes worked well until restarting after the update. Is it possible that one of these themes caused the problem (in combination with the update or because of the restart)? Installed 215 updates from update manager and restarted my system. Current Situation: Unity 3D is unusable since restarting after running updates. When I log in after entering my password the following things happen: the overhead panel disappears and the screen goes black for a minute my wallpaper flashes for a couple seconds but then the screen goes black again after another minute the wallpaper reappears but nothing else does and I am not able to open anything or even right click. after 5 minutes I can finally get a right click menu eventually a box comes up warning about a Compiz failure and asking to let it quit--which I did. Using the right click functionality I was able to create a new folder on the desktop and use this to open a file browser. In doing so I noticed that the downloads I had made were missing (music, image files, etc., even after unpacking several .zip and .rar files) even though I believe that everything should still be there. Any new windows that I create are un-closable/minimizable/movable/etc, because the window bars are missing. I have tried rebooting several times but the results are the same. I was able to browse some off the System Settings windows by clicking on the wallpaper link in the right click menu. In doing so I navigated into the update manager and noticed that updates were selected to be accepted from some "unsupported sources". I do not recall setting these options myself and wonder why these--potentially dangerous--options would be selected by default. Unity 2D is usable but not free of bugs--I stumbled across the ability to log into a Unity 2D session while trying to log into Unity 3D. So far I have only noticed one bug in Unity 2D: the close, minimize and maximize buttons are invisible--however they are still usable despite being invisible. What I need: I'm very new to Linux and Ubuntu and still am in the feeling out stages. As such I will have some trouble answering clarifying questions. I haven't used the terminal yet and would probably not be comfortable using it without very clear instructions. What I do need is to know how I can roll back/remove all those updates so I can use my computer regularly again. I do believe that I could follow step-by-step instructions as long as they are clear and concise if someone knows what my problem is.

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  • Oracle ties social, CRM, analytics products to customer experience

    - by Richard Lefebvre
    Oracle will embark on a new product strategy that centers on customer experience management, an approach driven by the company’s many recent acquisitions.  The new approach, announced by the company Monday night, will be seen in an expansive suite that features familiar Oracle products -- such as its Fusion CRM platform -- and offerings the company recently gained through acquisitions, including FatWire, RightNow and Vitrue. Billed as Oracle Customer Experience (CX), the suite enables businesses to respond to a market centered on the customer experience, said Anthony Lye, the company’s senior vice president of CRM. Companies “are very aware their products are commoditizing,” Lye said in an interview last week, referring to how the Web and social media channels have empowered customers. Customer experiences start and mature outside of CRM, and applications today need to reflect that shift, Lye said. Businesses thus need to step away from a pure CRM model, he said. Oracle claims CX will improve customer experience management by connecting businesses with customers across Web sites and social channels. Companies can create a single, real-time view of the customer and use predictive analytics of interactions to strengthen the customer experience, Oracle said. “Companies have to connect with their customers wherever, whenever and however they want,” Lye said. “They have to know and understand their customer.” Lye promoted Oracle CX as a suite that will work across channels to complement the company’s applications. A new strategy has been “cooking” for years now, but the acquisitions Oracle has made over the past two years made the time right for a “unique collaboration,” Lye said. CX includes basic Oracle CRM solutions such as Siebel and the new Fusion Apps. It also includes the company’s MDM products, Enterprise Data Quality, Customer Hub and Product Hub. And the suite is rounded out by the services that Oracle recently bought, transactions that created or enhanced the company’s presence in social, marketing, e-commerce and customer service. For instance, FatWire provides tools for marketing. ATG focuses on e-commerce. And RightNow specializes in customer service. Two recent acquisitions -- Collective Intellect and Vitrue -- gave Oracle a seat at the social table. Collective Intellect is a social intelligence program, and Vitrue is a social marketing and engagement platform. Those acquisitions have yet to be finalized. Oracle hopes to eventually integrate the two social offerings, as well as most of the other services, into the CX suite. CX can integrate on Oracle’s standard middleware, and can give users a lower TCO by leveraging it as a single stack on premise or as a cloud solution. Lye deferred questions about the pricing of CX, and instead pitched Oracle’s ability to offer multiple customer experience solutions in one suite. Businesses have struggled with the complexity of infrastructure and modern services that communicate with customers, Lye said. “They’ve struggled to pull all these things together. We’ve done that,” he said. Stephen Powers, a research director at Forrester Research Inc. in Cambridge, Mass., said it’s not surprising for Oracle to offer the CX suite and a related customer experience strategy.  “They’ve got CRM, ATG, FatWire. Clearly, it’s been the strategy for them,” he said. But the challenge for Oracle, and for any other vendor that has gone on an “acquisition spree,” is to connect its many products, Powers said. “The portfolio has to be more than the parts. They’ve got to realize the efficiencies and value of having these pieces to tie them together,” he said. “The proof is in the pudding. Adobe has done a nice job in its space with the products they’ve got. Now, Oracle has got to show it has something.” Albert McKeon (SearchCRM) Published: 25 Jun 2012 : http://searchcrm.techtarget.com/news/2240158644/Oracle-ties-social-CRM-analytics-products-to-customer-experience

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