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• fglrx-legacy-driver not seeing Radeon HD 4650 AGP

  - by Rocket Hazmat

  I am running Debian Squeeze on an old Dell Dimension 8300 box. It has an AGP Radeon HD 4650 card. I use this machine to mine bitcoins, and today I noticed that the machine had rebooted! My precious uptime! Anyway, my miner wouldn't start, so I figured might as well update my graphics driver, maybe that would fix the issue. I went to amd.com and downloaded the newest driver (12.6 legacy), but after installing it, aticonfig gave an error: aticonfig: No supported adapters detected I uninstalled the driver and figured I'd try to install it from apt. AMD has dropped support for the HD 4000 series in fglrx, forcing me to use fglrx-legacy-driver (currently only in experimental). In order to install this, I had to update libc6 (and some other important packages, like gcc), I had to use their wheezy versions. I finally got fglrx-legacy-driver installed, but I still got: aticonfig: No supported adapters detected Why isn't the driver finding my video card? I have a hunch it has something to do with the fact that it's an AGP video card. Here is the output of lspci -v (why does it say Kernel driver in use: fglrx_pci?): 01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RV730 Pro AGP [Radeon HD 4600 Series] (prog-if 00 [VGA controller]) Subsystem: Advanced Micro Devices [AMD] nee ATI Device 0028 Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 16 Memory at e0000000 (32-bit, prefetchable) [size=256M] I/O ports at de00 [size=256] Memory at fe9f0000 (32-bit, non-prefetchable) [size=64K] Expansion ROM at fea00000 [disabled] [size=128K] Capabilities: [50] Power Management version 3 Capabilities: [58] AGP version 3.0 Kernel driver in use: fglrx_pci EDIT: fglrx 12.4 seems to work. Thing is, since I am on kernel 3.2, I need to apply this patch to common/lib/modules/fglrx/build_mod/firegl_public.c. I thought ATI dropped support for the 4xxx series after 12.4. Why doesn't 12.6 legacy work?

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• Windows 7 64-bit Google Chrome Makes Desktop Unresponsive

  - by Meengla

  For the past 1-2 weeks my desktop becomes unresponsive sometimes. The problem seems to happen as I load a page in Google Chrome; it could be any page though today it happened when I tried to load a page with Flash content in it. The problem is not consistent and there is no pattern. I can do a virus scan using some software (not antivirus installed--never needed that) but I strongly suspect it is some software I installed or some Windows Update. This is a very powerful Dell Optiplex 990 with 16GB RAM, so Memory shouldn't be an issue. When the problem happens the cursor becomes spinning even over the taskbar and control alt delete takes a long time. Eventually I get a message that 'this program is not responding' with end/close and 'cancel' icon. But repeated end or cancel does nothing. Then the menu for ctrl alt del comes up. The rest of the applications keep running fine though I can't get to them because the cursor is the wait-cursor. What is happening? How can I find what exactly caused the problem? Thanks.

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• Flickering dual screens in Virtual Box Ubuntu 13.10 Guest

  - by alexleonard

  I have Ubuntu 13.10 x64 installed as a guest in VirtualBox (under a Windows 8.1 host) and have the settings for the virtual machine setup to run with a monitor count of 2, 128MB video memory and 3D acceleration enabled. In my guest I have the virtual box additions installed (which allowed me to have two 1920x1080 screens). Here's a screenshot of my VM settings. My laptop is an Asus N550JV which has both Intel's HD Graphics 4600 GPU and Nvidia's GeForce GT 750M. By default though I believe the Intel GFX card is being used to render the VM. When I boot up the VM it loads perfectly on dual screens, however whenever I move the mouse from one screen to the other (I have a Dell S2340L running over a HDMI connection as a second screen) the screen flickers. I've tried a variety of settings changes in both Ubuntu and the VM settings, but cannot seem to stop this screen flicker. I also used the NVidia control panel in Windows to force the dedicated graphics card to always be used but found that the display driver sometimes crashed whilst working in the VM, resulting in my VM session being destroyed, so I figured it's better to stick with the Intel GFX as that appears to be more stable. I also tried without 3D acceleration but that was much worse, and if I ran the VM with a low amount of graphics memory it really struggled. Here's my dmesg output: http://pastebin.com/1LJuYWMj (not sure if this is helpful in this situation). I read some posts suggesting changes to /etc/X11/xorg.conf but I don't appear to have an xorg.conf file. There were also a few posts (though related to Synergy) suggesting running xset -dpms but this command doesn't appear to have had any effect for me. As an additional note, I'm finding that window drawing in the guest is a little laggy/glitchy. For example, quickly scrolling through a web page may result in parts of the viewport displaying original content. Certainly I notice drawing issues most in the web browser, but it also impacts other software with parts of the window not being drawn when, say, switching between accounts in thunderbird. Any suggestions greatly appreciated!

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• Why can't I use my Bluetooth Headset with my laptop?

  - by Michael Haren

  I just received a new Plantronics M50 bluetooth headset. It works great with my phone, but I can't get it working with my laptop. What are the things I should be checking? Here's what I've done so far: It pairs successfully: It's not in multipoint mode--it's only paired to my laptop I've installed all available drivers from Plantronics and Dell I have no (!) in Device Manager (though I don't see the headset there either--would I?) I can "configure" the headset by double clicking on it: "Allow the computer to turn off this device to save power" is unchecked in the Bluetooth radio settings Apps that let me choose the playback/mic device only list my laptop, not the headset [UPDATE] I went into the Bluetooth device's properties and Checked "headset" under the services tab. This was successful but hasn't delivered any functionality as far as I can tell I'd like to use this headset for VOIP conferencing (Goto meeting, Gmail voice chat, G+ hangouts, Skype, etc.) and listening to music (iTunes). Where else should I be digging? Is it possible that this new headset is simply not compatible with computers (i.e. it's only compatible with phones)?

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• No sound Ubuntu 10.10 (have SB Live! card)

  - by Chris Frazier

  I am new to Linux/Ubuntu and I just installed 10.10 on my Dell Desktop PC that was running Windows XP. The PC is about 5-6 years old and the sound card it has is a SoundBlaster Live! card. The Sound Preferences recognizes the card as [SB Live! Value] EMU10k1X. It is currently set to Analog Stereo Duplex. I tried multiple other sound configurations and nothing works. No sound but some clicks come out of the speakers. I ran the system test and during the audio tests the same thing happened, just clicks and pops. I tried to play some music with Rhythmbox and when it tries to play a track it tries for several seconds and then just closes itself, or sometimes just doesn't play. I ran a check for drivers, but the only driver it found to install was for my nVidia video card. It did not show any drivers for the sound card. Does anyone have any idea what I need to do to get the sound to work?

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• I think my laptop just died

  - by Joel Coehoorn

  I have a Dell 1330M that as of about 15 minutes ago will no longer POST. What happened was I was working, stepped away for a moment, and when I came back it was turned off. I thought that was odd, but turned it on and things seemed fine. About 1/2 hour later it crashed and restarted, but came up fine again. It did this once more. At this point I was starting to get worried, but I hadn't had any problems with the laptop before and every crash was after doing some work in a virtual machine that I don't often use, so I at put the blame there. It didn't feel like it was overheating anywhere and there's no ozone smell of overheated electronics. Then it crashed a final time and now when I turn it on all I see is a bright screen with a bunch of vertical lines (noise). I've tried removing the memory sticks one at a time, but I get the same result with either memory stick in either slot. With no memory at all it stops earlier in the POST process and the screen is completely blank (black, no backlight). As I type this, I hear a double beep from the system about once every 10 minutes. I'm pretty sure the hard drive is fine because it fails during post, before anything off the drive is needed. The power supply seems good because the screen is nice and bright. It's not the RAM because swapping that around made no difference. The leaves motherboard (which I doubt and can replace) and CPU (which just might be changable). Any ideas? Is there any hope for this laptop? I'm rather fond of it and I'd have a hard time replacing it with anything near as nice.

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• System Center 2012 VMM UI is very slow

  - by Grant

  I've recently setup system center 2012 a new server 2008 r2 server which I'm using for virtual machines. Everything seems to be working fine, and the virtual machines are nice and fast. But the Virtual Machine Manager interface is always excruciatingly slow. Sometimes taking up to 15 seconds moving between screens. It's very frustrating trying to use it when a task that just involves a couple clicks ends up taking several minutes. Pages that have a lot of form fields seem to take the longest to load - such as the page to change hardware settings of a virtual machine. Is this just normal performance for VMM? If not, where can I look to find what is slowing it down. Nothing else on the system seems to suffer. I can load and use Hyper-V manager with no noticable slowness. Even programs like event viewer that are usually rather slow seem to load fairly fast. Only the system center programs seem slow. Server is a Dell R710, 2x16 core opteron 6274 processors, 96GB RAM. OS drive is 2x500GB 7.2k RPM SAS drives in RAID1 (opted for the less expensive 7.2k drives since pretty much everything is stored on the SAN). Am I just being impatient? Does anyone else use VMM 2012 and find it slow?

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• Error: could not create the Java Virtual Machine. Error: A fatal exception has occurred. Program will exit

  - by Gleeson9

  Pre-note: This is not a problem I am having with Minecraft. All answers I can find seem to be Minecraft issues. Error: could not create the Java Virtual Machine. Error: A fatal exception has occurred. Program will exit. I get this error when I try to do something Java related. I cannot launch a .jar without this error coming up and when I try to install JDK, I get this error. This has been plauging me for a while and I was not able to research an answer so I thought I would ask it myself. EDIT: Windows 7 (x64) Dell Studio Laptop, 4GB RAM, external Radeon HD 6950 Graphics Card. I have tried uninstalling all JVMs and reinstalling but it didn't work, although I cannot remember how thorough I was so I may try again. Here is a list of all the Java related things I have installed (found in the uninstall or change programs window): Java 3D 1.5.1 Java 3D 1.5.1 (x64) Java 3D 1.5.2 Java 6 Update 30 Java 6 Update 30 (64-bit) Java 7 Update 2 Java 7 Update 3 (64-bit) JavaFX 2.0.3 (64-bit) JavaFX 2.0.3 SDK (64-bit)

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• RAID 6 that can read with least 1000 Mbit/s?

  - by Diblo Dk

  I purchased a Dell PERC 6/i which I expected to be able to read with 1000 Mbps. There is not much to do now, but there are some things I wanted knowledge about for another time. I have configured it with four 2 TByte drives and RAID 6. It have 256 MByt ram and transfer rate of 300 Mbps. The benchmark test showed: Min read rate: 136.3 Mbps Max read rate: 329,6 Mbps Avg read rate: 242,2 Mbps What could I had done to get at least 1000 Mbps? Is it normal for internal and external RAID controllers to have a lower transfer rate eg. 300 Mbps? (I did not noticed at the time that it was not 3 Gbps) How would a RAID 10 had performed compared to RAID 6 or 5? Would it have been better to use software RAID (Linux) with the internal 3 Gbps SATA controller? UPDATE: The drives is SATA III 6 Gbps. http://www.seagate.com/files/staticfiles/docs/pdf/datasheet/disc/desktop-hdd-data-sheet-ds1770-1-1212us.pdf (2TB)

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• How does one skip “Windows did not shut down successfully” in Win7-64?

  - by XenonofArcticus

  Migrating an app from an expensive and unreliable dedicated embedded x86 box running WinXP-embedded to COTS hardware (Dell E6410 laptop) running normal Win7-64. At this time, it's not feasible to deploy using Windows 7 embedded. The problem is, that the system is still sort of "embedded". The power could shut off at virtually any time without prior warning. We've stripped the OS down and removed the battery capability so that it will power down as desired. The app never writes to the disk, so it's not like we're going to corrupt anything terribly. The system is essentially idle after our app is up and running (with the exception of some computation, graphics, and TCP/IP and serial communications) so the OS enters a pretty stable state rather quickly. After a power-loss however, it rightly complains that Windows did not shut down successfully and presents the user with the Windows Error Recovery text screen. If left alone, it does eventually move on booting just fine, but we'd like to skip that step if possible. WinXP-embedded is designed to do this automatically, so I know it's possible. I've looked at the Kernel Switches but I didn't see anything documented for "Skip Windows Error Recovery". I've also read extensively on the startup process: http://homepage.ntlworld.com./jonathan.deboynepollard/FGA/windows-nt-6-boot-process.html I know I can disable the auto chkdsk in the registry, but that's not the same thing either. So, how do I streamline the boot process to not hassle the user about a situation that will be the regular normal situation?

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• Dead Linux server - need help and options

  - by Choi S.

  All, I have a Dell PE 1950 w/ 2 SATA drives in a software RAID1. OS is CentOS 5.5 (2.6.18.x). Starting this afternoon we received HW errors (something on the bus is bad, E171F) and the machine became unresponsive. We hard booted and it came back up for about 5 hours but then it happened again. I'm trying to figure out our options. Unfortunately we do not have similar hardware but I have a small desktop that I can use. I was contemplating putting one of the drives into the desktop and then starting it up. My goal was to then P2V it using Vmware converter but apparently the free v5.x doesn't support hot cloning/converting on a RAID volume, only the Enterprise 4.x version of Converter does. My questions are: 1.) Is putting a single drive out of a RAID1 pair into another piece of HW is safe? Based on my research and understanding it appears to be but would like confirmation. 2.) Is there any work around to the Vmware Converter not supporting RAID volumes during a hot clone/convert session? 3.) Are there other options I'm overlooking? Thanks in advance for reading and responding. --Choi S.

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• Decrease in disk performance after partitioning and encryption, is this much of a drop normal?

  - by Biohazard

  I have a server that I only have remote access to. Earlier in the week I repartitioned the 2 disk raid as follows: Filesystem Size Used Avail Use% Mounted on /dev/mapper/sda1_crypt 363G 1.8G 343G 1% / tmpfs 2.0G 0 2.0G 0% /lib/init/rw udev 2.0G 140K 2.0G 1% /dev tmpfs 2.0G 0 2.0G 0% /dev/shm /dev/sda5 461M 26M 412M 6% /boot /dev/sda7 179G 8.6G 162G 6% /data The raid consists of 2 x 300gb SAS 15k disks. Prior to the changes I made, it was being used as a single unencrypted root parition and hdparm -t /dev/sda was giving readings around 240mb/s, which I still get if I do it now: /dev/sda: Timing buffered disk reads: 730 MB in 3.00 seconds = 243.06 MB/sec Since the repartition and encryption, I get the following on the separate partitions: Unencrypted /dev/sda7: /dev/sda7: Timing buffered disk reads: 540 MB in 3.00 seconds = 179.78 MB/sec Unencrypted /dev/sda5: /dev/sda5: Timing buffered disk reads: 476 MB in 2.55 seconds = 186.86 MB/sec Encrypted /dev/mapper/sda1_crypt: /dev/mapper/sda1_crypt: Timing buffered disk reads: 150 MB in 3.03 seconds = 49.54 MB/sec I expected a drop in performance on the encrypted partition, but not that much, but I didn't expect I would get a drop in performance on the other partitions at all. The other hardware in the server is: 2 x Quad Core Intel(R) Xeon(R) CPU E5405 @ 2.00GHz and 4gb RAM $ cat /proc/scsi/scsi Attached devices: Host: scsi0 Channel: 00 Id: 32 Lun: 00 Vendor: DP Model: BACKPLANE Rev: 1.05 Type: Enclosure ANSI SCSI revision: 05 Host: scsi0 Channel: 02 Id: 00 Lun: 00 Vendor: DELL Model: PERC 6/i Rev: 1.11 Type: Direct-Access ANSI SCSI revision: 05 Host: scsi1 Channel: 00 Id: 00 Lun: 00 Vendor: HL-DT-ST Model: CD-ROM GCR-8240N Rev: 1.10 Type: CD-ROM ANSI SCSI revision: 05 I'm guessing this means the server has a PERC 6/i RAID controller? The encryption was done with default settings during debian 6 installation. I can't recall the exact specifics and am not sure how I go about finding them? Thanks

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• How do I find the cause for a huge difference in performance between two identical Ubuntu servers?

  - by the.duckman

  I am running two Dell R410 servers in the same rack of a data center. Both have the same hardware configuration, run Ubuntu 10.4, have the same packages installed and run the same Java web servers. No other load. One of them is 20-30% faster than the other, very consistently. I used dstat to figure out, if there are more context switches, IO, swapping or anything, but I see no reason for the difference. With the same workload, (no swapping, virtually no IO), the cpu usage and load is higher on one server. So the difference appears to be mainly CPU bound, but while a simple cpu benchmark using sysbench (with all other load turned off) did yield a difference, it was only 6%. So maybe it is not only CPU but also memory performance. I tried to figure out if the BIOS settings differ in some parameter, did a dump using dmidecode, but that yielded no difference. I compared /proc/cpuinfo, no difference. I compared the output of cpufreq-info, no difference. I am lost. What can I do, to figure out, what is going on?

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• Windows 7 breaks even in safe mode

  - by delenda

  Hi, I have a Dell XPS M1730 with Windows 7 installed. I noticed last night that after a few hours of use, the fans kicked into full and I couldn't do anything without it taking forever. Minimising windows, opening device manager or even opening process explorer took minutes and a game install I had just started took nearly 4 hours to complete. When procexp finally loaded, the refresh was so slow that it was mostly useless. From what I could gather, it was reporting 60% idle processes with procexp using nearly 40%. There were no hardware interrupts listed. When I rebooted, the problem went away for about 10 minutes and then the same thing happened. The issue persists in safe mode and even after I removed the graphics drivers, which have been an issue in the past, it still happens. Icons flash quite quickly on the desktop periodically and screen refresh is painfully slow. When booting now, the fans kick in to full as soon as the windows logon box comes up and it's taking 10 minutes to bring the desktop up. Chkdsk reports nothing and the raid check says that everything is fine. I'm thinking hardware failure, probably HDD but wanted some other opinions. I'm planning to try a linux live cd to see if it works without using the hard disks. If anyone has any input, it would be greatly appreciated. Delenda

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• Outlook 2007 - repainting (?) problems when copying and pasting between windows: have to switch focus before pasted text is visible

  - by Rory

  For some time now I've had a problem when copying and pasting between Outlook 2007 windows, or from other office apps into Outlook 2007. When I paste, say into a new email, the email window's text area goes blank. The window isn't 'not responding', the To and Subject contents are still visible, but it looks like all the text in the email has been deleted. Initially I thought it was just taking ages to paste, but it turns out I need to switch focus to another window and then switch focus back to the Outlook window. Only then does the body of the email repaint itself. It's at the point that I click onto the Outlook window that the body area changes from blank white to showing all the text that was there before plus the pasted text. Any ideas? I've updated my graphics driver. Not sure what else it could be. I do sometimes have similar problems in Visual Studio 2010 too: when I paste text into a code window it doesn't show immediately, but the rest of the window shows what was there before I pasted. I'm using Win XP with all updates applid, on a Dell Vostro 1510.

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• Did my hard drive fail or is it something else?

  - by Julian

  Last night while I was watched a movie on my laptop the external monitor just went blank and the built-in display froze. Weird I thought, so I restarted it only to be greeted with this heart-breaking message. "No Operating System Found". After a few panicked restarts I accepted the fact that my hard drive might be done :(. Being the resourceful technie that I am, I whipped out Ubuntu Live on my old Flash Drive and was up and running before day break. I cannot access the hard drive through Ubuntu (which I expected) but I also cannot access my DVD drive either! This got me thinking that it might not be the hard drive and some other component that they hdd and the dvd uses. Hopefully this is the case. Which component is the most likely culprit? What tools can I use from Ubuntu Live on my USB flash drive to find out? I'm in a bad place without my hdd, thanks in advance for any assistance provided! P.S. My laptop makes a weird noise when I try to access or eject my DVD within the slot. Also my HDD makes a weird noise sometimes. Not sure how to describe it. System Specs: Dell 1558

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• Windows 8 Windows Store (Metro/ModernUI) applications not working (just show 'busy' animation or white screen)

  - by davidm_uk

  I have a Dell XPS 15 which shipped with Windows 7 x64, which I recently upgraded to Windows 8. The process went surprisingly smoothly (given that this was an upgrade, not a complete re-install), and the system generally seems very stable. However, today I noticed that several of the Windows Store apps don't work: they all behave in the same way, launching but then showing a spinning 'wait' animation indefinitely. This is affecting the standard Microsoft Mail, Store, Weather, News, Travel, Finance, Sport, Games and Music apps. The Bing app just shows a Bing logo on a coloured background (but no wait animation). The Calendar, Photos and SkyDrive apps open but then show a white screen. The Maps and Camera apps work without problems. The live tiles on the Start screen are updating correctly, for example the Mail app's tile shows a summary of new mail despite the Mail app's problems. All of these applications were working correctly a few days ago. I'm sure I've used several without problems since the last Windows update occurred on 7th November. Any suggestions on what might have happened and/or how to fix it would be very welcome. I don't need these Windows Store applications, but the fact that they're not working is irritating me.

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• Ubuntu: Memory Leak

  - by Keener

  I'm having trouble finding from where this memory leak is occurring. I'm running Ubuntu 8.04 LTS on a Dell XPS M1530. I have 3GB of ram and I'm finding after about an hour or so of use top shows me 2GBs+ used. The strange thing is when I add up the memory percentages by PID either from top or ps aux I find that I should only be using about 20-25% of my available ram. What brought this to my attention was I've begun running vmware server again. Now, obviously the ram usage spikes when I load a virtual machine, but the memory VMware is using does not account for the memory usage I'm seeing via top or free. Stopping vmware server releases the memory which was allocated to it, but I'm still unable to find where this RAM is being used. After a complete reboot, of course, the memory is fine, but very quickly it climbs to 60-80% usage with the processes only appearing to account for a third of that. Any ideas where I should look for more information on what this could be?

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• Rescue system running TFS that BSODs, into vmware esxi

  - by 3molo

  Hi, After moving to new facilities, one of our old Dell servers running Windows Server 2003 R2 on PowerEdge 2650 HW BSODs with 0x8e. The server runs Team Foundation Server, so we have a few guys dependent on it. No one here knows TFS, so we have no idea how difficult it would be to setup from scratch. We have the MSSQL database(s) backed up, recent and fresh copy. Tried removing/refitting memory modules, but with no success. The system boots into safe mode but hangs occasionally. I booted a linux livecd and did a dd of both c: and d:, so I have all the data in compressed images on a vmware machine. For the guest, I created a 38G (actually it became 40GB) partition to act as C:, and booted a live cd. I then uncompressed the compressed disk image of c: and dd'd it to the new c: using 'gunzip -dc c.img.gz | dd of=/dev/sda1 bs=1M'. The operation ran for about 1000 seconds, and completed successfully. I assumed it would at least try to boot windows (but most likely BSOD due to not having correct drivers), but the Vmware ESXi guest does not seem to recognize it as a bootable disk. We don't have the vmware enterprise license, so the vmware converter cold cloning is not an option. Did I do something wrong in my dd's etc with the ISOs, or why would it not (try to) boot? Am I wasting my time? What other approach is there? Will continue to try to remove services and drivers to make the physical machine at least work reasonably well in safe mode. What do you suggest? 1. Continue to get the dd'd images to the virtual disk and get it to boot. 2. Install a new windows server, get team foundation server and restore from backup. 3. Focus on the old problematic hardware Any help appreciated

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• ATI Radeon 5670 Won't Show Resolutions over 1400x900

  - by Phil Sandler

  Just got my new Dell computer with Windows 7 and an ATI Radeon 5670. I attached it to my current monitor, which is a Samsung 24" (2443bwt). Windows 7 does not allow me to display in resolutions greater than 1400 x 900. The setup through a VGA cable into the VGA port of the card. The card also has a DVI port, but I need to use the VGA port because a KVM that supports VGA only. My old PC (which is Windows XP, GeForce 8600 video) can display in 1900 x 1200 on the same monitor (which is what I want) and even higher. It does this through a vga cable also connected to the KVM (through the DVI port but using an adapter). I have tried the same setup (DVI = VGA adapter) on the new PC and nothing changed. I have tried: Updating the drivers via Windows "Update Driver" (says they are current) Installing the updated version of the drivers from ATI (made no difference) Installing Powerstrip (all the options I would need for a custom resolution are greyed out) Installing the drivers/software from ATI caused the ATI Catalyst Control Center software to stop functioning, so I can no longer even start it. I have found some references to other people having this problem and instructions on cleaning the software off and reinstalling it (as uninstalling normally doesn't solve it). I will try this tonight. In any case, I didn't see any options in CCC that would allow me to override the settings for max resolution. However I didn't tinker with it too much before I tried updating the drivers, so I may have missed a setting. I contacted Samsung via online chat and they say it's a problem with the video card/driver (of course--what else would they say?). Any thoughts on what else I could try?

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• The BitLocker encrypted logical drive of my laptop is not accessible. On clicking error appears,"Application not found"

  - by Nauman Khan

  I had an important personal data that was stored in my laptop drive 'F'. My 4 year old son also uses my laptop to play games. To secure my data I used bitlocker software that was already there in my windows 7 ultimate 32 bit. I am using a Dell D 630 Core2Duo laptop. The thing worked fine for me and I have been able to access my data in drive 'F' as and when I required. But today, when I tried to open my 'F' drive, an error box appeared saying "Application not found". I right clicked and checked 'properties' of 'F' drive. It showed me Used Space = 0 bytes and Free Space = 0 bytes. I opened 'Disk Management' which showed my 'F' drive file system as 'Unknown (Bitlocker Encrypted). 'Disk Management' is also showing my 'F' drive as healthy logical drive. I opened 'Manage bitlocker' and found that my 'F' drive was being shown locked and 'Unlock Drive' was displayed against it, however, when i click on 'Unlock Drive', it does not function. I opened 'TPM Administration' and found an information that 'Compatible TPM cannot be found'. My bitlocker encryption was working fine which means that I had a compatible TPM in my laptop. Where has it gone? How can I enable it? Is my 'F' Drive lost forever and thus the data in there as well?

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• How do I get rid of these "There is a problem with your tablet driver" messages?

  - by Adam Rosenfield

  Every time I run certain applications (including but not limited to GIMP, Microsoft Visual Studio, and 3DS Max), I get the following message box: There is a problem with your tablet driver. Please reboot your system. If the problem persists reinstall or update the driver. Obviously I've tried rebooting and that hasn't fixed anything. Secondly, I'm not running a tablet PC. This is just Windows XP SP3 running on a Dell Precision PWS490 desktop workstation. How do I get rid of these error messages? The applications still load normally after dismissing them, but they're rather annoying. Using Process Explorer, I got the call stack from the message box. It's coming from wintab32.dll. Here's the call stack when running GIMP (irrelevant frames omitted): ... 8 USER32.dll!MessageBoxA+0x45 9 wintab32.dll!WTMgrPacketHookExA+0x44a 10 libgdk-win32-2.0-0.dll!gdk_display_list_devices+0x37 ... So, does anyone know how I can get an updated version of wintab32.dll or have any other ideas? I've been keeping my system up to date with Windows Updates. The timestamp on wintab32.dll is 2007-03-30 17:38, and its MD5 sum is ffdc332007c9dc6dd346c8ac2b09a015.

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• Servers - Buying New vs Buying Second-hand

  - by Django Reinhardt

  We're currently in the process of adding additional servers to our website. We have a pretty simple topology planned: A Firewall/Router Server infront of a Web Application Server and Database Server. Here's a simple (and technically incorrect) diagram that I used in a previous question to illustrate what I mean: We're now wondering about the specs of our two new machines (the Web App and Firewall servers) and whether we can get away with buying a couple of old servers. (Note: Both machines will be running Windows Server 2008 R2.) We're not too concerned about our Firewall/Router server as we're pretty sure it won't be taxed too heavily, but we are interested in our Web App server. I realise that answering this type of question is really difficult without a ton of specifics on users, bandwidth, concurrent sessions, etc, etc., so I just want to focus on the general wisdom on buying old versus new. I had originally specced a new Dell PowerEdge R300 (1U Rack) for our company. In short, because we're going to be caching as much data as possible, I focussed on Processor Speed and Memory: Quad-Core Intel Xeon X3323 2.5Ghz (2x3M Cache) 1333Mhz FSB 16GB DDR2 667Mhz But when I was looking for a cheap second-hand machine for our Firewall/Router, I came across several machines that made our engineer ask a very reasonable question: If we stuck a boat load of RAM in this thing, wouldn't it do for the Web App Server and save us a ton of money in the process? For example, what about a second-hand machine with the following specs: 2x Dual-Core AMD Opteron 2218 2.6Ghz (2MB Cache) 1000Mhz HT 16GB DDR2 667Mhz Would it really be comparable with the more expensive (new) server above? Our engineer postulated that the reason companies upgrade their servers to newer processors is often because they want to reduce their power costs, and that a 2.6Ghz processor was still a 2.6Ghz processor, no matter when it was made. Benchmarks on various sites don't really support this theory, but I was wondering what server admin thought. Thanks for any advice.

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• No network connection for vmware esxi guests

  - by JavaDev

  I'm new to VMware and setting up an Esxi server as a trial with the intention of possibly virtualizing some of our servers in the near future. I have setup ESXi on a Dell poweredge server, and installed a Centos 5.6 and Ubuntu 11.04 guest os on the server. However I cannot get networking on my guest OS's. The host is connected to a network with a DHCP server via a switch and is configured with a static IP. I have the default set-up for networking on the host: both guests are connected to the default vmnic1 adapter via the virtual switch vSwitch0. One thing though, the virtual adapter shows 'Observed IP ranges' to be XXX.XXX.XXX.194-XXX.XXX.XXX.195 (I've blanked out the initial prefixes) i.e just 1 address, even though the network the host is connected to has the usual 255.255.255.0 subnet mask. On the guest machines (using DHCP) by default, I can see an eth0 interface but with no connection or assigned IP address. A physical machine connected to the network gets a DHCP lease as expected. How do I get networking working on my guest OSes? Apologies for the long-winded question.

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• Trying to retrieve data with a thermaltake blacX enclosure: Windows 7 believes the drive to be "uninitialized"

  - by Peeter Joot

  I have a laptop that won't boot. It appears to be a power problem ... laptop auto-turns-off within about 10 seconds of pressing the power button (with power buttons lighted temporarily and no display with or without external monitor). I've followed the dell troubleshooting guide which suggested reseating the memory modules and the hard drives, but that didn't help. Before trying to have the laptop serviced, I wanted to get some data off off the hard drive. I bought a thermaltake blacX enclosure, intending to use this to both use to retrieve the drive data with, and then later use as external storage. Following the instructions (insert cables, insert drive power on) goes fine, and Windows 7 on another laptop installs the device driver software. However, no drive letter shows up in 'Computer'. Under Computer-manage-storage I see the drive is there, and there's an option to "initialize" the drive. The Windows "initialize" dialog gives me the option to pick between "MBR" and "GPT" partitioning, which sounds like a good way to destroy the data on the drive. I'm thinking that I've purchased the wrong device for the job (or that my old drive is damaged). The old drive to recover info from is a Western Digital 500G/7200rpm SATA drive if that is relavent. Both the original laptop and the one I'm using for recovery are running Windows 7. Does anybody have experience with using a blacX enclosure to recover data off an already formatted drive?

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