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• Community Services NSW Uses Siebel for Child Protection

  - by michael.seback

  Click here to hear from Kerry Holling, CIO of Community Services NSW, about how they are achieving a single view of all interactions with children and families for child protection, early intervention, out of home care and more.

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• CRM + Invoicing/Billing + Ticketing for a small web design company

  - by Mike

  Hi everyone, I am currently using ActiveCollab but it lacks the typical CRM features. I can't even keep notes about a customer saved in one place. What I am looking for is a simple but efficient CRM application that allows me to store all the (potential) customers along with their phone calls noted down, contracts, agreements. On the billing end,…

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• How to impove Ubuntu performance on netbook

  - by Alexey Shytikov

  Most recent Ubuntu 12.04 seems to be quite nice and Unity (3D/2D) works fine for me, however not on my old Acer Aspire One any more. There was a times, when I switched from Windows XP to Ubuntu and was happy about system looks, effects and speed... now I attend to think that XP was really great comparing with 12.04. I have found similar…

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• Consumer Electronics Show (CES):CRM for High Technology Firms

  - by charles.knapp

  The Consumer Electronics Show, opening Thursday, showcases product innovations that stem from best practices in design, manufacturing, and distribution. Oracle and IBM invite you to learn best practices from peers, as well as why it matters to use CRM tailored for high technology firms -- offered only by Oracle. On Wednesday, January 5,…

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• Oracle's Social Services Solution: The Citizen Demo

  - by michael.seback

  See how Oracle's Social Services Solution can transform interactions between the public and government agencies. Watch "The Citizen" demo here

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• New Executive Q&As on Oracle's Social Services Solution

  - by michael.seback

  According to Calvin Tu, Senior Director Product Management, for Oracle Public Sector, "Government organizations are experiencing unprecedented demand for social services--but many are hampered by..." Read more about the strategy. "They're going to love the ability to automate the prescreening process and eligibility determination,…

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• Reminder - Mobile World Congress - 4 Industry Workshops

  - by michael.seback

  Got 4G? Paving the Road to Profitable and Efficient LTE Network Planning and Monetization, Register by emailing your details here. Achieving Management Excellence through Enterprise Performance Management, Register by emailing your details here. Offer Deliver and Monetize: Mobile Operator Strategies Consumer and Enterprise…

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• Timeout Considerations for Solicit Response

  - by Michael Stephenson

  Background One of the clients I work with had been experiencing some issues for a while surrounding web service timeouts.  It's been a little challenging to work through the problems due to limitations in the diagnostic information available from one of the applications, but I learned some interesting things while…

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• Consumer Electronics Show (CES) Summit:Best Practices in Transforming Channels and Partnerships

  - by charles.knapp

  Expanding consumer demand is driving the entire high technology industry, accompanied by product lifecycles as short as a few months, continued pricing and promotion pressures, and increased globalization. Unifying global channel management, operations, and execution flow will increase efficiency and growth. IT can…

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• What do I need to develop a PHP extension in lampp?

  - by Fernando Costa

  Actually I'm dealing with a trouble in my system, I have to delivery the system to clients and it was built in PHP, JS, ShellScript and SQL. I would like to encrypt the code or obfuscate it from eyes of others! Then someone from the community told me about build my own PHP extension, it sounds to me as a great…

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• GConf Error: No D-BUS daemon running?! How to reinstall or fix?

  - by v2r

  After installing Konquerer and restarting my laptop i got the following error while trying to open, edit or access files as root from within Terminal (which is existencial for me). root@linuxBox:/home/v2r# gnome-open /home/ (gnome-open:2686): GConf-WARNING **: Client failed to connect to the D-BUS…

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• How did craigspro license Craigslist content? [closed]

  - by Joshua Frank

  There's an app called craigspro that provides a much better interface to Craigslist on mobile devices. They claim that the app is Officially Licensed by Craigslist, but I thought Craigslist never licensed their content, and the only thing I can find on the subject in the terms of use is this: Any…

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• Is these company terms good for a programmer or should I move?

  - by o_O

  Here are some of the terms and conditions set forward by my employer. Does these make sense for a job like programming? No freelancing in any way even in your free time outside company work hours (may be okay. May be they wanted their employees to be fully concentrating on their full…

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• bluetooth daemon not running at startup

  - by ffaxer

  I'm trying to connect a bluetooth mouse to my Xubuntu system using Blueman (v. 1.21) Problem seems to be bluetoothd not running at startup, so blueman refuses to start, only a dialog appears: "Bluez daemon is not running, blueman-manager cannot continue." On my system, bluetoothd will run only as…

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• A new clients come into my web agency. How to configure email and social accounts to work better? [on hold]

  - by Marco Panichi

  I created websites for many years but still have not found the right way to organize all the email and social accounts of every clients. I mean, every web agency follows dozens of customers. Each client needs at least Google Analytics, AdWords, a Facebook page, a Twitter profile, a Youtube…

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• Suggestions required to build an ECommerce Platform

  - by Haris

  For a prospective client we have to offer a solution to provide following system: CMS Order Management Shopping Cart CRM Helpdesk Accounting & Finance Custom Functions In order to save time and to avoid reinvent the wheel our idea is to integrate different off-the-shelf solutions.…

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• Are these company terms good for a programmer or should I move?

  - by o_O

  Here are some of the terms and conditions set forward by my employer. Does these make sense for a job like programming? No freelancing in any way even in your free time outside company work hours (may be okay. May be they wanted their employees to be fully concentrating on…

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• OpenVPN fails to start automatically

  - by Kaushal Shriyan

  Hi, I have two openvpn site configs. I have configured openvpn in daemon mode and it needs to be restarted automatically while bootup. I am always faced with the situation below. and then i need to restart it manually. Dec 27 16:24:26 kaushal-laptop ovpn-sjc2[1287]: script failed:…

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• How to start jenkins?

  - by Jeffery Bingham

  I installed jenkins via sudo apt-get install jenkins. However, it doesn't start up. Tried to start it manually using sudo /etc/init.d/jenkins start. But it says this message when I try to start it that way: start: Rejected send message, 1 matched rules; type="method_call",…

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• Suggestions for a Live chat software on websites for customer support?

  - by Munish Goyal

  Recommendations needed. We want to get in touch with customers via live chat. Requirements: chat window customisable to mingle with website theme (colors etc) preferably the window should be within webpage and not only pop-out/popup. ease of use by customer minimally…

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• Would this be considered Single Tenant or Multi-Tenant?

  - by Amy Anuszewski

  I'm sorry for this dumb, basic vocabulary question, but I've managed to confuse myself. As a company, we lease a managed server from a provider. In that sense, our server is a single tenant server. On this server, we have multiple customer databases. Each customer has…

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• What would be the most efficient use of e-mail addresses for ecommerce

  - by user18323

  I am not sure if this is exactly the right section. What do you find the most efficient, clear and reachable use of e-mail addresses to use for the customer? I thought a standard 'sales, 'support' might work but it might look a little samey. Do users respond well when…

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• How to add a daemon to a quickly project

  - by darkrex1986

  Currently I'm developing an application with quickly which is divided in two parts: A graphical UI where the user could configure some things, and a daemon which do the most work in the background. I started with the UI, to create some windows for settings and so…

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• Is ignoring clients data during an automatic upgrading acceptable?

  - by A competent translator

  I recently faced a deletion of my calendar and notes data inside a third party application ( Horde ) on my online space. When I told the web hosting provider they replied that they were doing an upgrade to system software (!!) and client third party applications are…

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• How do you balance the speed of Sprints with the customer's conservative adoption schedule?

  - by Cheeso

  I'd prefer to have sprints that last 3-4 weeks, but customers don't want to adopt new feature/function every 3-4 weeks. Existing customers are conservative and, once we meet their minimum bar for features and capabilities, they like to remain on a stable release…

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