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  • Webinar: Integrated Sales & Marketing - An Impossible Dream?

    - by charles.knapp
    Are you making the most of the latest B2B marketing thinking? Are your marketing tactics, your outbound email campaigns and your SEO generating enough of the prospects and leads that your sales teams need? Are your sales and marketing functions aligned and working together with optimised results? In this Webinar with MarketingWeek Magazine, find out how: - To ensure your marketers create and deliver consistently effective, and targeted campaigns - You can triple the customer intelligence your marketers gather, ensuring your sales teams are better informed and qualified than ever before - Generate up to 200% growth in lead volume and start measuring marketing effectiveness against increase in sales and size of an average deal - And hear how BPI OnDemand has delivered integrated sales & marketing across industries, with results such as 100% ROI on system cost for Heal's after just one campaign

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  • Common usecases and techniques when integrating a 3rd party application with Oracle Sales Cloud

    - by asantaga
    Over the last year or so I've see a lot of partners migrating and integrate their applications with Oracle Sales Cloud. Interestingly I'd say 60% of the partners use the same set of design patterns over and over again. Most of the time I see that they want to embed their application into Oracle Sales Cloud, within a tab usually, perhaps click on a link to their application (passing some piece of data + credentials) and then within their application update sales cloud again using webservices. Here are some examples of the different use-cases I've seen , and how partners are embedding their applications into Sales Cloud, NB : The following examples use the "Desktop" User Interface rather than the Newer "Simplified User Interface", I'll update the sample application soon but the integration patterns are precisely the same Use Case 1 :  Navigator "Link out" to third party application This is an example of where the developer has added a link to the global navigator and this links out to the 3rd Party Application. Typically one doesn't pass any contextual data with the exception of perhaps user credentials, or better still JWT Token. Techniques Used   Adding Link to Menu Item Using JWT Token in Sales Cloud Use Case 2 : Application Embedded within the Sales Cloud Dashboard Within the Oracle Sales Cloud application there is a tab called "Sales", within this tab its possible to embed a SubTab and embed a iFrame pointing to your application. To do this the developer simply needs to edit the page in customization mode, add the tab and then add the iFrame, simples! The developer can pass credentials/JWT Token and some other pieces of data but not object data (ie the current OpportunityID etc)  Techniques Used Adding a page to the dashboard  Using JWT Token in Sales Cloud  Use Case 3 : Embedding a Tab and Context Linking out from a Sales Cloud object to the 3rd party application In this usecase the developer embeds two components into Oracle Sales Cloud. The first is a SubTab showing summary data to the user (a quote in our case) and then secondly a hyperlink, (although it could be a button) which when clicked navigates the user to the 3rd party application. In this case the developer almost always passes context specific data (i.e. the opportunityId) and a security token (username password combo or JWT Token). The third party application usually takes the data, perhaps queries more data using the Sales Cloud SOAP/WebService interface and then displays the resulting mashup to the user for further processing. When the user has finished their work in the 3rd party application they normally navigate back to Oracle Sales Cloud using what's called a "DeepLink", ie taking them back to the object [opportunity in our case] they came from. This image visually shows a "Happy Path" a user may follow, and combines linking out to an application , webservice calls and deep linking back to Sales Cloud. Techniques Used Extending a SalesCloud application with a custom button Using JWT Token in Sales Cloud Extending Oracle Sales Cloud [Opportnity] with a custom tab exposing External Content Retrieving Data from Oracle Sales cloud using WebServices Coding some groovy script to generate the URLs required (Doc 1571200.1 on MyOracle Support) DeepLinking to specific Oracle Sales Cloud Pages (Doc 1516151.1 on My Oracle Support) Use-Case 4 :  Server Side processing/synchronization This usecase focuses on the Server Side processing of data, in this case synchronizing data. Here the 3rd party application is running on a "timer", e.g. cron or similar, and when triggered it queries data from Oracle Sales Cloud, then it queries data from the 3rd party application, determines the deltas and then inserts the data where required. Specifically here we are calling Oracle Sales Cloud using SOAP/WebServices and the 3rd party application is being communicated to using the REST API, for Oracle Sales Cloud one would use standard JAX-WS WebService calls and for REST one would use the JAX-RS api and perhap the Jackson api for managing JSON objects.. This is a very common use case and one which specifically lends itself to using the Oracle Java Cloud Service as the ideal application server where to host the mediator between the two applications.  Techniques Used Using JWT Token in Sales Cloud Integrating with the Oracle Java Cloud Service Retrieving Data from Oracle Sales cloud using WebServices General Resources The above is just a small set of techniques and use-cases which are used today. There are plenty of other sources of documentation and resources available on the internet but to get you started here are a few of my favourite places  Sales Cloud General Documentation Sales Cloud Customize Tab is useful for general customization of Sales Cloud Sales Cloud Integration Tab focuses on the 3rd party integration techniques  Official Oracle Fusion Developer Relations Blog Official Oracle Fusion Developer Relations YouTube Channel Enjoy integrating! 

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  • Iterative and Incremental Principle Series 3: The Implementation Plan (a.k.a The Fitness Plan)

    - by llowitz
    Welcome back to the Iterative and Incremental Blog series.  Yesterday, I demonstrated how shorter interval sets allowed me to focus on my fitness goals and achieve success.  Likewise, in a project setting, shorter milestones allow the project team to maintain focus and experience a sense of accomplishment throughout the project lifecycle.  Today, I will discuss project planning and how to effectively plan your iterations. Admittedly, there is more to applying the iterative and incremental principle than breaking long durations into multiple, shorter ones.  In order to effectively apply the iterative and incremental approach, one should start by creating an implementation plan.   In a project setting, the Implementation Plan is a high level plan that focuses on milestones, objectives, and the number of iterations.  It is the plan that is typically developed at the start of an engagement identifying the project phases and milestones.  When the iterative and incremental principle is applied, the Implementation Plan also identified the number of iterations planned for each phase.  The implementation plan does not include the detailed plan for the iterations, as this detail is determined prior to each iteration start during Iteration Planning.  An individual iteration plan is created for each project iteration. For my fitness regime, I also created an “Implementation Plan” for my weekly exercise.   My high level plan included exercising 6 days a week, and since I cross train, trying not to repeat the same exercise two days in a row.  Because running on the hills outside is the most difficult and consequently, the most effective exercise, my implementation plan includes running outside at least 2 times a week.   Regardless of the exercise selected, I always apply a series of 6-minute interval sets.  I never plan what I will do each day in advance because there are too many changing factors that need to be considered before that level of detail is determined.  If my Implementation Plan included details on the exercise I was to perform each day of the week, it is quite certain that I would be unable to follow my plan to that level.  It is unrealistic to plan each day of the week without considering the unique circumstances at that time.  For example, what is the weather?  Are there are conflicting schedule commitments?  Are there injuries that need to be considered?  Likewise, in a project setting, it is best to plan for the iteration details prior to its start. Join me for tomorrow’s blog where I will discuss when and how to plan the details of your iterations.

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  • New OBI 11g on-line Sales & Pre-sales Partner Assessment Tests

    - by Mike.Hallett(at)Oracle-BI&EPM
    Our OBI partners can now update their specialisation certification to the latest product version 11g for OBI: until recently, the accreditation had examined skills for OBI 10g.   New OPN on-line Sales & Pre-sales Assessment Tests Available Oracle Business Intelligence Foundation Suite 11g Sales Specialist   Oracle Business Intelligence Foundation Suite 11g PreSales Specialist   Oracle Business Intelligence Foundation Suite 11g Support Specialist

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  • New OBI 11G Online Sales & Pre-Sales Partner Assessment Tests

    - by Cinzia Mascanzoni
    OBI partners can now update their specialization certification to the latest product version 11g for OBI: until recently, the accreditation had examined skills for OBI 10g. New OPN on-line Sales & Pre-sales Assessment Tests Available Oracle Business Intelligence Foundation Suite 11g Sales Specialist Oracle Business Intelligence Foundation Suite 11g PreSales Specialist Oracle Business Intelligence Foundation Suite 11g Support Specialist Read more on Specialization

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  • Oracle Announces Leading ISV Integration With Oracle Sales and Marketing Cloud Service

    - by Richard Lefebvre
    More Than 100 ISVs, including Big Machines, Marketo and Xactly, now Provide Integrated Offerings to Help Maximize Sales and Single Customer Viewpoint Demonstrating its continued commitment to business value via open standards and the cloud, Oracle today announced that more than 100 leading ISVs are integrating in the cloud with Oracle Sales and Marketing Cloud Service, a service available through Oracle Cloud. For the first time Oracle Sales and Marketing Cloud Service users can choose from a wide array of directly integrated third-party solutions, providing a new level of choice, seamless deployment and single view of customers with preferred implementations. Top partners, including ActivePrime, Avaya, BigMachines, Box, Brainshark, Callidus Software, CirrusPath, Clicktools, CRMIT, DBSync, EchoSign from Adobe, Eloqua, Fliptop, FPX, HarQen, HubSpot, iHance, InsideSales.com, InsideView, Interactive Intelligence, Lingotek, LinkPoint360, Marketo, Nuance, PerspecSys, Postcode Anywhere, Revegy, salesElement, StrikeIron, upsourceIT, White Springs, X+1 and Xactly, have announced their availability and integration today. By integrating with Oracle Sales and Marketing Cloud Service, ISV solutions can easily be leveraged by customersBy choosing Oracle Sales and Marketing Cloud Service as a sales platform, customers will continue to have complete choice of their own quoting, lead management and sales methodology solutions and it will all be pre-integrated with Oracle Sales and Marketing Cloud Service. With demonstrable integration fusing standards-based technologies, such as SOAP web services, Oracle Sales and Marketing Cloud Service customers choosing ISV integrations will also benefit from familiar ease-of-use and the Oracle Sales and Marketing Cloud ervice user interface, including buttons, links and custom objects for a rich user experience. ISV integration with Oracle Sales and Marketing Cloud Service also enables on-demand contextual data exchange capabilities, linking Oracle Sales and Marketing Cloud Service business data with third-party application data for a complete CRM view. ISVs building robust, repeatable integrations with Oracle Sales and Marketing Cloud Service can begin the process of achieving Oracle Validated Integration, an Oracle PartnerNetwork program that recognizes Oracle partner solutions with proven integration to Oracle Applications. ISVs can learn more about Oracle Validated Integration    here. For customers, Oracle Validated Integration means that a partner’s integration has been tested and validated as functionally and technically sound, that the partner solution is integrated with Oracle Sales and Marketing Cloud Service in a reliable, standardized way, and that the integration operates and performs as documented. Oracle Cloud provides a broad portfolio of Platform Services, Application Services, and Social Services, all on a subscription basis. Oracle Cloud delivers instant value and productivity for end users, administrators, and developers through functionally rich, integrated, secure, enterprise cloud services. Supporting Quotes “BigMachines is a leader in Configure, Price, and Quote solutions in the Cloud. Our solution delivers accurate quotes directly from an opportunity, integrated with the leading Oracle Sales and Marketing Cloud application from Oracle,” says John Pulling, Senior Vice President of Products at Big Machines. “Together, Big Machines and Oracle efficiently automate changes, enabling a faster, more efficient sales process for our joint customers.”   ”Modern marketing and sales must engage customers and prospects in real time across the web, email, social media, online and offline channels to understand where and how to allocate their budgets for maximum return,” said Srini Venkatesan, Senior VP, Products and Engineering at Marketo. “Alignment and integration with Oracle Sales and Marketing Cloud Service allows Marketo’s solutions to deliver innovative capabilities for sales and marketing to adapt and grow their business on the core Oracle platform for CRM.”   “Sales incentives are the best way to drive better performance. Well managed incentives improve the bottom line, particularly when combined with effective sales systems,” said Christopher Cabrera, president and CEO of Xactly Corporation. “With Oracle Sales and Marketing Cloud Service and Xactly working together, customers gain insight and efficiencies. The combination can create more effective compensation programs, while motivating sales to work to its full potential."   “The tremendous integration of leading ISVs with Oracle Sales and Marketing Cloud Service is a testament to the undeniable business value and demand from customers,” said Anthony Lye, SVP of Oracle CRM. “Oracle Sales and Marketing Cloud Service continues to define the industry, and we are proud to work with these leading ISVs to help users simultaneously maximize sales and revenue and extend their current deployments for a deeper and single customer viewpoint.” Supporting Resources Oracle Sales and Marketing Cloud Service Learn More About Oracle Cloud

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  • Exadata X3 Sales/Pre-Sales/Support Resell Rights Enablement Day

    - by mseika
    Dear Partner, Avnet and Oracle would like to invite you to a FREE Exadata X3 Sales/Pre-Sales/Support Resell Rights Enablement Day which is taking place on Wednesday 16th January 2013 at the Oracle London City offices in Moorgate. We will give you the opportunity to get an in depth understanding of how hardware and software is engineered to work together to create the power and scalability of Exadata. The session will focus on Oracle Exadata fundamentals, features, components and capabilities. The event will be a day long and will give you the opportunity to put any questions to the presenters that will help you understand how to spot an Exadata opportunity and position Exadata in an opportunity.   Register Now Register now or call our Hotline on 01925 856999. When Wednesday 16th January 2013 Duration: 9.30am to 17.00pm Where Oracle Corporation UK Ltd. One South PlaceLondon EC2M 2RB. For directionsplease see thelocation map.   Cost No charge Contact Us Avnet Technology Solutions LimitedClarity House103 Dalton AvenueBirchwood ParkWarringtonWA3 6YBUKT: 01925 856900 F: 01925 856901 E: [email protected] Or find us online:Avnet websiteLinkedInTwitterFacebook

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  • Global Webcast: Increase Pharmaceutical Sales Effectiveness

    - by charles.knapp
    See a next-generation approach to Pharmaceutical sales challenges! • Increase the quality of sales interactions with enhanced call planning and eDetailing • Improve sample management with electronic signature storage and inventory tracking on the go • Increase marketing effectiveness with closed loop marketing and personalized content delivery Watch as senior vice president of CRM, Anthony Lye, and director of life sciences product strategy, Piers Evans, provide the first public look at Oracle's new Pharmaceutical Sales On The Go solution, powered by Oracle CRM On Demand Release 17 -- Life Sciences Edition. Register now for this informative GLOBAL webcast on March 31, 9 AM PDT/4 PM GMT.

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  • SQL SERVER – Video – Beginning Performance Tuning with SQL Server Execution Plan

    - by pinaldave
    Traveling can be most interesting or most exhausting experience. However, traveling is always the most enlightening experience one can have. While going to long journey one has to prepare a lot of things. Pack necessary travel gears, clothes and medicines. However, the most essential part of travel is the journey to the destination. There are many variations one prefer but the ultimate goal is to have a delightful experience during the journey. Here is the video available which explains how to begin with SQL Server Execution plans. Performance Tuning is a Journey Performance tuning is just like a long journey. The goal of performance tuning is efficient and least resources consuming query execution with accurate results. Just as maps are the most essential aspect of performance tuning the same way, execution plans are essentially maps for SQL Server to reach to the resultset. The goal of the execution plan is to find the most efficient path which translates the least usage of the resources (CPU, memory, IO etc). Execution Plans are like Maps When online maps were invented (e.g. Bing, Google, Mapquests etc) initially it was not possible to customize them. They were given a single route to reach to the destination. As time evolved now it is possible to give various hints to the maps, for example ‘via public transport’, ‘walking’, ‘fastest route’, ‘shortest route’, ‘avoid highway’. There are places where we manually drag the route and make it appropriate to our needs. The same situation is with SQL Server Execution Plans, if we want to tune the queries, we need to understand the execution plans and execution plans internals. We need to understand the smallest details which relate to execution plan when we our destination is optimal queries. Understanding Execution Plans The biggest challenge with maps are figuring out the optimal path. The same way the  most common challenge with execution plans is where to start from and which precise route to take. Here is a quick list of the frequently asked questions related to execution plans: Should I read the execution plans from bottoms up or top down? Is execution plans are left to right or right to left? What is the relational between actual execution plan and estimated execution plan? When I mouse over operator I see CPU and IO but not memory, why? Sometime I ran the query multiple times and I get different execution plan, why? How to cache the query execution plan and data? I created an optimal index but the query is not using it. What should I change – query, index or provide hints? What are the tools available which helps quickly to debug performance problems? Etc… Honestly the list is quite a big and humanly impossible to write everything in the words. SQL Server Performance:  Introduction to Query Tuning My friend Vinod Kumar and I have created for the same a video learning course for beginning performance tuning. We have covered plethora of the subject in the course. Here is the quick list of the same: Execution Plan Basics Essential Indexing Techniques Query Design for Performance Performance Tuning Tools Tips and Tricks Checklist: Performance Tuning We believe we have covered a lot in this four hour course and we encourage you to go over the video course if you are interested in Beginning SQL Server Performance Tuning and Query Tuning. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Optimization, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology, Video Tagged: Execution Plan

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  • Top Innovations for Sales Managers

    - by divya.malik
    Sales managers are always looking for ways to motivate their troops as well as make themselves more effective and productive. Here is a small X’mas present for those folks that are looking for some effective tips. Our friends at Selling Power magazine recently wrote an interesting blog post with top 10 best practices for sales managers. Here we go: Harness social media Strategically align marketing campaigns with sales efforts Establish a customer-centric sales process Realize ROI with CRM Embrace online collaboration Improve accuracy in sales forecasting and pipeline metrics Coach for sales success Leverage mobile technology Focus on sales enablement Improve sales performance and compensation management We have a complete suite of sales applications, to help increase sales revenues, sales productivity as well as to improve your sales execution. You can find more details here. For more details on the SellingPower blog post click here. Happy Holidays to you and your family.

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  • need example sql transaction procedures for sales tracking or financial database [closed]

    - by fa1c0n3r
    hi, i am making a database for an accounting/sales type system similar to a car sales database and would like to make some transactions for the following real world actions salesman creates new product shipped onto floor (itempk, car make, year, price).   salesman changes price.   salesman creates sale entry for product sold (salespk, itemforeignkey, price sold, salesman).   salesman cancels item for removed product.   salesman cancels sale for cancelled sale    the examples i have found online are too generic...like this is a transaction... i would like something resembling what i am trying to do to understand it.  anybody have some good similar or related sql examples i can look at to design these? do people use transactions for sales databases?  or if you have done this kind of sql transaction before could you make an outline for how these could be made?  thanks  my thread so far on stack overflow... http://stackoverflow.com/q/4975484/613799

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  • Explaining Explain Plan Notes for Auto DOP

    - by jean-pierre.dijcks
    I've recently gotten some questions around "why do I not see a parallel plan" while Auto DOP is on (I think)...? It is probably worthwhile to quickly go over some of the ways to find out what Auto DOP was thinking. In general, there is no need to go tracing sessions and look under the hood. The thing to start with is to do an explain plan on your statement and to look at the parameter settings on the system. Parameter Settings to Look At First and foremost, make sure that parallel_degree_policy = AUTO. If you have that parameter set to LIMITED you will not have queuing and we will only do the auto magic if your objects are set to default parallel (so no degree specified). Next you want to look at the value of parallel_degree_limit. It is typically set to CPU, which in default settings equates to the Default DOP of the system. If you are testing Auto DOP itself and the impact it has on performance you may want to leave it at this CPU setting. If you are running concurrent statements you may want to give this some more thoughts. See here for more information. In general, do stick with either CPU or with a specific number. For now avoid the IO setting as I've seen some mixed results with that... In 11.2.0.2 you should also check that IO Calibrate has been run. Best to simply do a: SQL> select * from V$IO_CALIBRATION_STATUS; STATUS        CALIBRATION_TIME ------------- ---------------------------------------------------------------- READY         04-JAN-11 10.04.13.104 AM You should see that your IO Calibrate is READY and therefore Auto DOP is ready. In any case, if you did not run the IO Calibrate step you will get the following note in the explain plan: Note -----    - automatic DOP: skipped because of IO calibrate statistics are missing One more note on calibrate_io, if you do not have asynchronous IO enabled you will see:  ERROR at line 1: ORA-56708: Could not find any datafiles with asynchronous i/o capability ORA-06512: at "SYS.DBMS_RMIN", line 463 ORA-06512: at "SYS.DBMS_RESOURCE_MANAGER", line 1296 ORA-06512: at line 7 While this is changed in some fixes to the calibrate procedure, you should really consider switching asynchronous IO on for your data warehouse. Explain Plan Explanation To see the notes that are shown and explained here (and the above little snippet ) you can use a simple explain plan mechanism. There should  be no need to add +parallel etc. explain plan for <statement> SELECT PLAN_TABLE_OUTPUT FROM TABLE(DBMS_XPLAN.DISPLAY()); Auto DOP The note structure displaying why Auto DOP did not work (with the exception noted above on IO Calibrate) is like this: Automatic degree of parallelism is disabled: <reason> These are the reason codes: Parameter -  parallel_degree_policy = manual which will not allow Auto DOP to kick in  Hint - One of the following hints are used NOPARALLEL, PARALLEL(1), PARALLEL(MANUAL) Outline - A SQL outline of an older version (before 11.2) is used SQL property restriction - The statement type does not allow for parallel processing Rule-based mode - Instead of the Cost Based Optimizer the system is using the RBO Recursive SQL statement - The statement type does not allow for parallel processing pq disabled/pdml disabled/pddl disabled - For some reason (alter session?) parallelism is disabled Limited mode but no parallel objects referenced - your parallel_degree_policy = LIMITED and no objects in the statement are decorated with the default PARALLEL degree. In most cases all objects have a specific degree in which case Auto DOP will honor that degree. Parallel Degree Limited When Auto DOP does it works you may see the cap you imposed with parallel_degree_limit showing up in the note section of the explain plan: Note -----    - automatic DOP: Computed Degree of Parallelism is 16 because of degree limit This is an obvious indication that your are being capped for this statement. There is one quite interesting one that happens when you are being capped at DOP = 1. First of you get a serial plan and the note changes slightly in that it does not indicate it is being capped (we hope to update the note at some point in time to be more specific). It right now looks like this: Note -----    - automatic DOP: Computed Degree of Parallelism is 1 Dynamic Sampling With 11.2.0.2 you will start seeing another interesting change in parallel plans, and since we are talking about the note section here, I figured we throw this in for good measure. If we deem the parallel (!) statement complex enough, we will enact dynamic sampling on your query. This happens as long as you did not change the default for dynamic sampling on the system. The note looks like this: Note ----- - dynamic sampling used for this statement (level=5)

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  • Druckfrisch: Der Sales Guide Unternehmensarchitektur

    - by A&C Redaktion
    Die Reihe der Oracle Sales Guides für Partner knöpft sich diesmal den Dauerbrenner Unternehmensarchitektur vor. Ziel der 14-seitigen Broschüre ist es, Partner in Fragen der strukturierten und strategisch geschäftsorientierten IT-Planung mit ihren Kunden zu unterstützen. Worum geht es? Der zugegeben etwas sperrige Begriff Unternehmensarchitektur ist für uns vor allem als Prozess interessant: All die verschiedenen Einflüsse (äußere wie innere), die auf ein Unternehmen einwirken, werden in Hinblick darauf analysiert und bewertet, ob und wie sie zur Verwirklichung der Unternehmensvisionen beitragen. Ein elementarer Schritt ist dabei die Optimierung der Informationssysteme. Für den IT-Bereich bedeutet das, dass wir sehr genau hinschauen müssen, wo die IT bereits auf die strategischen Ziele des Unternehmens ausgerichtet ist und wo das Zusammenspiel noch optimiert werden muss. Oracle stellt das Framework zur Beurteilung der IT-Architektur zur Verfügung. Auf die Analyse folgt dann die Entwicklung einer Roadmap für den Weg zum gewünschten Soll-Zustand. Der Oracle Sales Guide bietet eine anschauliche Anleitung, wie Partner mit ihren Kunden gemeinsam einen individuellen Weg zur verbesserten Unternehmensarchitektur erarbeiten können, Schritt für Schritt: von der Bestandsaufnahme über die Zieldefinition bis hin zur Ergebnisfindung. Ein detaillierter Fragenkatalog zu den Themenbereichen Governance, Unternehmensstrategie, Organisation, Geschäftsprozesse, Anwendungen & Systeme, Daten & Informationen und Infrastruktur hilft dabei, Kunden besser einzuschätzen. Literatur- und Linktipps runden das Angebot ab. Hier geht's zum kostenlosen Download des Sales Guides Unternehmensarchitektur (mit OPN-Login).

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  • JWT Token Security with Fusion Sales Cloud

    - by asantaga
    When integrating SalesCloud with a 3rd party application you often need to pass the users identity to the 3rd party application so that  The 3rd party application knows who the user is The 3rd party application needs to be able to do WebService callbacks to Sales Cloud as that user.  Until recently without using SAML, this wasn't easily possible and one workaround was to pass the username, potentially even the password, from Sales Cloud to the 3rd party application using URL parameters.. With Oracle Fusion R8 we now have a proper solution and that is called "JWT Token support". This is based on the industry JSON Web Token standard , for more information see here JWT Works by allowing the user the ability to generate a token (lasts a short period of time) for a specific application. This token is then passed to the 3rd party application as a GET parameter.  The 3rd party application can then call into SalesCloud and use this token for all webservice calls, the calls will be executed as the user who generated the token in the first place, or they can call a special HR WebService (UserService-findSelfUserDetails() ) with the token and Fusion will respond with the users details. Some more details  The following will go through the scenario that you want to embed a 3rd party application within a WebContent frame (iFrame) within the opportunity screen.  1. Define your application using the topology manager in setup and maintenance  See this documentation link on topology manager 2. From within your groovy script which defines the iFrame you wish to embed, write some code which looks like this : def thirdpartyapplicationurl = oracle.topologyManager.client.deployedInfo.DeployedInfoProvider.getEndPoint("My3rdPartyApplication" )def crmkey= (new oracle.apps.fnd.applcore.common.SecuredTokenBean().getTrustToken())def url = thirdpartyapplicationurl +"param1="+OptyId+"&jwt ="+crmkeyreturn (url)  This snippet generates a URL which contains The Hostname/endpoint of the 3rd party application Two Parameters The opportunityId stored in parameter "param1" The JWT Token store in  parameter "jwt" 3. From your 3rd Party Application you now have two options Execute a webservice call by first setting the header parameter "Authentication" to the JWT token. The webservice call will be executed against Fusion Applications "As" the user who execute the process To find out "Who you are" , set the header parameter to "Authentication" and execute the special webservice call findSelfUserDetails(), in the UserDetailsService For more information  Oracle Sales Cloud Documentation , specific chapter on JWT Token OTN samples, specifically the Rich UI With JWT Token Sample Oracle Fusion Applications General Documentation

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  • Verizon Business Delivers New Sales and Support Tools

    - by michael.seback
    Verizon Business Delivers New Sales and Support Tools and Improves System Performance by 35% Verizon Business, a unit of Verizon Communications, is a global leader in communications and IT solutions. With one of the world's most connected internet protocol networks, Verizon Business delivers communications, IT, security, and network solutions to many of the largest businesses and governments. ..."Our work with Accenture to upgrade our Oracle systems has improved system performance significantly. In a recent survey, 84% of users said performance was 'faster' or 'much faster.' Plus, our sales and support staff have new tools to improve productivity and customer service, which ultimately drives customer retention and revenue." - Rob Moore, Director Verizon Business ...Read more.

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  • CRM@Oracle Series: Sales Pipeline Visibility

    - by tony.berk
    Can you see it? Should you see it all? Who else should see it? Can their manager see it? What is it? Today's slidecast discusses the popular topic of sales pipeline visibility within a CRM application and how Oracle implemented visibility in our global implementation of Siebel CRM. This post is next in the CRM@Oracle Series, which discusses Oracle's internal use of Oracle CRM products such as Siebel CRM and Oracle CRM On Demand. Oracle's requirements include a variety of different organizations, roles and responsibilities. Oracle's Applications IT CRM Systems team, responsible for deploying Siebel CRM within Oracle, implemented a number of creative solutions to address the requirements, and they are shared in the slidecast. CRM@Oracle - Sales Pipeline Visibility Click here to learn more about Oracle CRM products and here to learn about other customers using Oracle CRM products. We want to hear from you! If you have a particular CRM area or function which you'd like to hear how Oracle implemented it internally, let us know and we'll get it on our list. In the meantime, enjoy today's update on the CRM@Oracle series.

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  • Anthony Lye Shows New Pharmaceutical Sales Solution: Turn the Screen Around

    - by charles.knapp
    Tomorrow, March 31, watch as senior vice president of CRM, Anthony Lye, and director of life sciences product strategy, Piers Evans, provide the first public look at Oracle's new Pharmaceutical Sales solution, powered by Oracle CRM On Demand 17 - Life Sciences Edition. You will see a next generation approach to sell more and report less. Register now for this informative global webcast on March 31, 9 AM PDT/4 PM GMT.

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  • Who Do You Turn To for Your Consumer Goods Sales and Marketing Needs

    - by ruth.donohue
    As a sales or marketing executive, you want the best software for managing your marketing, demand generation, trade promotion, customer/volume planning, and retail execution/monitoring activities and analysis. However, working with niche software vendors can result in a very disjointed user and support experience. It would be ideal to have just one end-to-end solution that could manage and optimize each of these processes...but is that just wishful thinking? Read this Gartner article to find out more!

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  • Sales Manager: "Why is time-estimation so complex?"

    - by Tim
    A few days ago a sales manager asked me that question. But at this moment I didn't know a answer which he can understand. He isn't a programmer! At the moment I work on a product which is over 8 years old. Nobody thought about architecture or evolvability. I have a swamp of code in front of me every day which is not tested. Because of that, time estimates are very difficult for me. How I can describe that problem to an salesman? Not only my swamp-code-problem, but general!

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  • How ca I return a value from a function

    - by Shadi Al Mahallawy
    I used a function to calculate information about certain instructions I intialized in a map,like this void get_objectcode(char*&token1,const int &y) { map<string,int> operations; operations["ADD"] = 18; operations["AND"] = 40; operations["COMP"] = 28; operations["DIV"] = 24; operations["J"] = 0X3c; operations["JEQ"] =30; operations["JGT"] =34; operations["JLT"] =38; operations["JSUB"] =48; operations["LDA"] =00; operations["LDCH"] =50; operations["LDL"] =55; operations["LDX"] =04; operations["MUL"] =20; operations["OR"] =44; operations["RD"] =0xd8; operations["RSUB"] =0x4c; operations["STA"] =0x0c; operations["STCH"] =54; operations["STL"] =14; operations["STSW"] =0xe8; operations["STX"] =10; operations["SUB"] =0x1c; operations["TD"] =0xe0; operations["TIX"] =0x2c; operations["WD"] =0xdc; if ((operations.find("ADD")->first==token1)||(operations.find("AND")->first==token1)||(operations.find("COMP")->first==token1) ||(operations.find("DIV")->first==token1)||(operations.find("J")->first==token1)||(operations.find("JEQ")->first==token1) ||(operations.find("JGT")->first==token1)||(operations.find("JLT")->first==token1)||(operations.find("JSUB")->first==token1) ||(operations.find("LDA")->first==token1)||(operations.find("LDCH")->first==token1)||(operations.find("LDL")->first==token1) ||(operations.find("LDX")->first==token1)||(operations.find("MUL")->first==token1)||(operations.find("OR")->first==token1) ||(operations.find("RD")->first==token1)||(operations.find("RSUB")->first==token1)||(operations.find("STA")->first==token1)||(operations.find("STCH")->first==token1)||(operations.find("STCH")->first==token1)||(operations.find("STL")->first==token1) ||(operations.find("STSW")->first==token1)||(operations.find("STX")->first==token1)||(operations.find("SUB")->first==token1) ||(operations.find("TD")->first==token1)||(operations.find("TIX")->first==token1)||(operations.find("WD")->first==token1)) { int y=operations.find(token1)->second; //cout<<hex<<y<<endl; } return ; } which if I cout y in the function gives me an answer just fine which is what i need but there is a problem tring to return the value from the function so that I could use it outside the function , it gives a whole different answer, what is the problem

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  • European e-government Action Plan all about interoperability

    - by trond-arne.undheim
    Yesterday, the European Commission released its European eGovernment Action Plan for 2011-2015. The plan includes measures on providing deeper user empowerment, enhancing the Internal Market, more efficiency and effectiveness of public administrations, and putting in place pre-conditions for developing e-government. The Good - Defines interoperability very clearly. Calls interoperability "a pre-condition for cross-border eGovernment services" (a very strong formulation) and says interoperability "is supported by open specifications". - Uses the terminology "open specifications" which, let's face it, is pretty close to "open standards" which is the term the rest of the world would use. - Confirms that Member States are fully committed to the political priorities of the Malmö Declaration (which was all about open standards) including the very strong action: by 2013: All Member States will have incorporated the political priorities of the Malmö Declaration in their national strategies. Such tight Action Plan integration between Commission and Member State priorities has seldom been attempted before, particularly not in a field where European legal competence is virtually non-existent. What we see now, is the subtle force of soft power rather than the rough force of regulation. In this case, it is the Member States who want Europe to take the lead. Very refreshing! Some quotes that show the commitment to interoperability and open specifications: "The emergence of innovative technologies such as "service-oriented architectures" (SOA), or "clouds" of services,  together with more open specifications which allow for greater sharing, re-use and interoperability reinforce the ability of ICT to play a key role in this quest for effficiency in the public sector." (p.4) "Interoperability is supported through open specifications" (p.13) 2.4.1. Open Specifications and Interoperability (p.13 has a whole section dedicated to this important topic. Open specifications and interoperability are nearly 100% interrelated): "Interoperability is the ability of systems and machines to exchange, process and correctly interpret information. It is more than just a technical challenge, as it also involves legal, organisational and semantic aspects of handling  data" (p.13) "standards and  open platforms offer opportunities for more cost-effective use of resources and delivery of services" (p.13). The Bad Shies away from defining open standards, or even open specifications, the EU's preferred term for the key enabler of interoperability. Verdict 90/100, a very respectable score.

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  • SQL Sentry Plan Explorer : Version 1.1!

    - by AaronBertrand
    Last week, Microsoft offered up an early Christmas present: SQL Server 2005 SP4 . This week, it's SQL Sentry 's turn to play Santa Claus: several new features and fixes have been packaged up into SQL Sentry Plan Explorer 1.1 (build 6.0.67.0). So, what's new? Several wish list items have been fulfilled (hey, it is Christmas, after all). You can see the full change list here ; but I'll talk briefly about a few of my favorites: Parallel distribution The Plan Tree tab for a parallel operator now shows...(read more)

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  • Bitwise Operations -- Arithmetic Operations..

    - by RBA
    Hi, Can you please explain the below lines, with some good examples. A left arithmetic shift by n is equivalent to multiplying by 2n (provided the value does not overflow), while a right arithmetic shift by n of a two's complement value is equivalent to dividing by 2n(2 to the power n) and rounding toward negative infinity. If the binary number is treated as ones' complement, then the same right-shift operation results in division by 2n and rounding toward zero. Thankx..

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