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• BPM 11gR1 now available on Amazon EC2

  - by Prasen Palvankar

  BPM 11gR1 now available on Amazon EC2The new Oracle BPM 11gR1, including the latest Oracle SOA Suite 11gR1 Patchset-2 is now available as an Amazon Machine Image (AMI). This is a fully configured image which requires absolutely no installation and lets you get hands on experience with the software within minutes. This image has all the required software installed and configured and includes the following:Oracle 11g Database Standard Edition Oracle SOA Suite 11gR1 Patch-set 2Oracle BPM 11gR1Oracle Webcenter with BPM Process SpacesOracle Universal Content ManagementOracle JDeveloper with SOA and BPM pluginsNote: Use of this AMI requires acceptance of Oracle Technology Network (OTN) terms of use.To use this AMI, follow these steps: Login to your Amazon account and browse to Amazon AWS Console. If this is the first time you are using Amazon Web Services please visit https://aws.amazon.com/ec2/ for information on Amazon Elastic Cloud Computing and how to get started with Amazon EC2Make sure your security group that you will be using to launch the instance allows the following ports to be opened:22 (SSH)1521, 7001, 8001, 8888, 9001Click on AMIsChange the Viewing filters to 64-bit and enter soa-bpm in the search box. You should see the following AMI:083342568607/oracle-soa-bpm-11gr1-ps2-4.1-pubSelect the AMI and click on Launch or Spot Request. For more information on spot requests, please visit the Amazon EC2 link aboveAccept all the defaults and launch the instanceWhen the instance state changes to running, copy the assigned public host name and connect to it using either PuTTY or SSH command. For PuTTY usage, refer to this document.Once you are connected to the instance using PuTTY or SSH, you will be presented with the terms of use.Accept the terms of use to proceed. This will prompt you to set passwords for your oracle OS login as well as for VNC. Note that the instance will not be usable until you have accepted the terms of use.The instance is now ready to use. The SOA/BPM and other servers are automatically started once you accept the term of use. Initial startups can take about 5-10 minutes.If you would like to use the JDeveloper installed in the AMI, you can access it either using VNC or NX. You can get the NX client from NoMachine./home/oracle/README.txt contains all the URLs that you can use to access the Enterprise Manager, BPM Composer, BPM Workspace, Webcenter etc.

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• Defining Social Media Terms

  - by David Dorf

  As I talk about social in the context of retail, I sometimes get tripped up on different terms. I know what I mean, but the audience may have something else in mind. So I decided to see if I could find some well accepted definitions for common terms. While there are definitions on the Internet, I'm not sure they are well accepted. After reviewing several, here's what I came up with: Social Network: a structure of individuals and groups connected together by commonality. That seems pretty straightforward. A group of friends, co-workers, music fans, etc. The key here is that they have something in common that connects them. Social Media: Internet channels that support the collaborative publishing of information by and for social networks. The key here is to differentiate between traditional one-way media, and conversational social media. When its social its two-way, allowing both the publishing and consuming of information. Examples are blogs, wikis, Twitter, Facebook, etc. Social Marketing: the use of social media for marketing, public relations, and customer service. Wikipedia actually includes "selling" here but I think that's separate from marketing, as you'll see further down below. Most people look at social media as entertainment, but the marketing angle adds business value. This is where retailers discover and engage customers to build a relationship. Social Merchandising: the integration of social media and product discovery. Whereas marketing is focused more on brand image, customer engagement, and promotions, merchandising is more directly trying to convert browsers into purchases. This includes deciding what customers want, often by asking the social network, and deciding how to position products to the social network. Social Selling: the incorporation of e-commerce into social media. While on a social media site, social selling enables the purchasing of goods/services in the user's context, without leaving the social media channel. If a user clicks on an advertisement and is taken to an e-commerce site, then that's really just web advertising and not social selling. Well, do these terms and definitions make sense? Let me know what you think.

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• BPM Standard Edition to start your BPM project

  - by JuergenKress

  Oracle have launched the new BPM Standard Edition. BPM Standard Edition is an entry level BPM offering designed to help organisations implement their first few processes in order to prove the value of BPM within their own organisation. Based on the highly regarded BPM Suite, BPM SE is a restricted use license that is licensed on a Named User basis. This new commercial offering gives Partners and Oracle the opportunity to address new markets and fast track adoption of Oracle BPM by starting small and proving the Return on Investment by working closely with our Customers. This is a great opportunity for Partners to use BPM SE as a core element of your own BPM ‘go to market’ value propositions. Please contact either Juergen Kress or Mike Connaughton if you would like to make these value propositions available to the Oracle Field Sales organisation and to advertise them on the EMEA BPM intranet. Click here to see the replay of webcast and download the slides here. Need BPM support? E-Mail: [email protected] Tel. 441189247673 Additional updated BPM material: Whitepaper: BPM10g Usage Guidelines - Design Practices to Facilitate Migration to BPM 12c (Partner & Oracle confidential) Article: 10 Ways to Tactical Business Success with BPM To access the documents please visit the SOA Community Workspace (SOA Community membership required) SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM Standard Edition,BPM Suite,BPM,SOA Specialization award,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• BPM Industry papers Financial Services & Insurance & Retail and BPM additional material

  - by JuergenKress

  Whitepaper: BPM for Financial Services Oracle BPM for Insurance Oracle BPM for Retail BPM 11g Patterns and Practices in Industry BPM Without Barriers Assessment: BPM Maturity - Online Self Assessment - Link New Book: "Oracle BPM Suite 11g: Advanced BPMN Topics" by Mark Nelson and Tanya Williams - Packt Publishing SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM,BPM FSI,BPM Insurance,BPM retail,BPM industries,BPM without barriers,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Oracle Social Network -The Social Glue for Enterprise Applications

  - by me

  Tom Petrocelli of Enterprise Strategy Group published a report recently, “Oracle Social Network: The Social Glue for Enterprise Applications”, on Oracle Social Network (OSN) and how traditional social products create social silos whereas OSN is the “social glue” for enterprise applications.  This report supports the point of Oracle’s Social Business Strategy to seamless integrate social capabilities into the main business processes. Quote from report: “Oracle has adopted the correct approach to creating a social layer and socially enabled applications. Oracle Social Network is not simply another enterprise social network product; it is a complete social layer for the enterprise application stack. This approach will serve Oracle users well in the future.” OSN allow to capture the related Conversations of a business process right where it’s happens – within the respective Business application.  Fusion CRM is an excellent example for this approach. Quote from report: “Oracle’s new software, Oracle Social Network, is an example of a solution to the silo problem. While Oracle fields a typical enterprise social network application with microblogging, file sharing, shared documents or wikis, and activity streams, the front-end application is only a small part of what Oracle Social Network does. Instead, Oracle Social Network is a platform that provides social features as a service to other enterprise applications. In effect, Oracle Social Network socially enables all of Oracle’s enterprise applications—all enterprise applications really—with not only the same features, but also the same conversations. As a result, the social conversations act as a conduit for inter-application communication and collaboration.” Source: ESG Research Report, Oracle Social Network: The Social Glue for Enterprise Applications, August 2012. cross-post from Oracle WebCenter blog

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• Oracle Social Network -The Social Glue for Enterprise Applications

  - by kellsey.ruppel

  by Peter Reiser  - Social Business Evangelist, Oracle WebCenter  Tom Petrocelli of Enterprise Strategy Group published a report recently, “Oracle Social Network: The Social Glue for Enterprise Applications”, on Oracle Social Network (OSN) and how traditional social products create social silos whereas OSN is the “social glue” for enterprise applications.  This report supports the point of Oracle’s Social Business Strategy to seamless integrate social capabilities into the main business processes. Quote from report: “Oracle has adopted the correct approach to creating a social layer and socially enabled applications. Oracle Social Network is not simply another enterprise social network product; it is a complete social layer for the enterprise application stack. This approach will serve Oracle users well in the future.” OSN allow to capture the related Conversations of a business process right where it’s happens – within the respective Business application.  Fusion CRM is an excellent example for this approach. Quote from report: “Oracle’s new software, Oracle Social Network, is an example of a solution to the silo problem. While Oracle fields a typical enterprise social network application with microblogging, file sharing, shared documents or wikis, and activity streams, the front-end application is only a small part of what Oracle Social Network does. Instead, Oracle Social Network is a platform that provides social features as a service to other enterprise applications. In effect, Oracle Social Network socially enables all of Oracle’s enterprise applications—all enterprise applications really—with not only the same features, but also the same conversations. As a result, the social conversations act as a conduit for inter-application communication and collaboration.” Source: ESG Research Report, Oracle Social Network: The Social Glue for Enterprise Applications, August 2012. You can download the report here.

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• BPM 11.1.1.5 for Apps: BPM for EBS Demo available

  - by JuergenKress

  For access to the Oracle demo systems please visit OPN and talk to your Partner Expert Demo Highlights This demo showcases BPM integration with E-Business Suite BPM Process Spaces, providing role-based dashboards and monitoring EBS processes Automated workflow generation, enforcement of business rules Seamless integration with E-Business Suite-iExpense module using SOA Worklist approvals via a mobile device Demo Architecture  & Demo Collateral & OFM Demos Corner & DSS Offerings & Scheduling Demos on DSS & DSS Support SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM11g,BPM demo,dss SOA,BPM Suite,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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• How to start with Oracle BPM Suite

  - by JuergenKress

  Oracle Learning Library - BPM Webcasts on-demand Webcast: What’s new in Oracle BPM 11.1.1.7.0 & Webcast: New Directions with Business-Driven BPM BPM Videos Oracle Business Process Management - YouTube & Oracle BPM Suite 11g: Business Driven Modeling to Execution - Video & Customer Experience on your Mind? Think Oracle BPM - Video & Kick-Start BPM with Oracle Process Accelerators - Video Attend the free online training SOA Suite 11g Implementation Specialist & SOA Suite 11g Implementation Specialist & BPM Suite 11g Presales Specialist Pass the free online assessment BPM Suite 11g Presales Specialist Assessment Attend a BPM Bootcamp 3 days hands-on training free of charge for partners Take the exam BPM Suite 11g Certified Implementation Specialist Read the bpm blogs and bpm books from our BPM experts Additional resources BPM OTN Website Visit the Community Workspace (Community membership required) with the latest BPM training material, marketing kits and presentations Most important become a member in our SOA & BPM Partner Community here SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: BPM,BPM training,training,education,BPM bootcamp,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Oracle BPM Marketing Update

  - by JuergenKress

  Thanks to Ajay Khanna from the global marketing team for the comprehensive BPM marketing overview: Content and Collateral Whitepaper: What's New in Oracle BPM Suite 11g: Review By Bruce Silver Business Driven Process Management Analyst Report: [Ovum] SWOT Assessment: Oracle BPM Suite 11g Solution Brief: Managing Unpredictability with BPM for Adaptive Case Management Solution brief: BPM in the Public Sector: Increasing Efficiency and Responsiveness Datasheet: Automating Financial Reports Approval with Oracle Process Accelerators Financial Services Loan Origination Business Account Opening Electronic Forms Management Public Sector Incident Reporting Oracle Process Accelerators for Horizontal Solutions Employee Onboarding References: BPM Suite Customers in Action Video: Avea Legal Department runs Better with BPM University of Melbourne Improves Efficiency with Oracle BPM Press: San Joaquin County Leverages Oracle to Deliver Better Services to its 650,000 Residents On-Demand Assets Webcast: New Directions with Business-Driven BPM - New Oracle BPM Suite Extend Your Applications with Oracle Business Process Management Screen Cast: Customer Experience on Your Mind? Think BPM + Social + Mobile Video: Introducing Oracle BPM Suite Assessment Tool : BPM Maturity Self Assessment Blog Series Transforming Public Sector With Process Excellence New Oracle Process Accelerators in Financial Services & Telco Blog: Detect, Analyze, Act Fast with BPM Part I - Manage Processes, the way Octopus does Part II - Perry Mason and the Case of the Unstructured Process Part III - Managing the Unstructured, the Flexible and the Adaptive Resource Kits BPM Resource Kit Financial Services: BPM in Financial Services Public Sector: Transforming Public Sector with Process Excellence SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: BPM,bpm marketing,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Webcast - Social BPM: Integrating Enterprise 2.0 with Business Applications

  - by peggy.chen

  In today's fast-paced marketplace, successful companies rely on agile business processes and collaborative work environments to stay ahead of the competition. By making your application-based business processes visible, shareable, and flexible through dynamic, process-aware user interfaces, you can ensure that your team's best ideas are heard-and implemented quickly. Join us for this complimentary live Webcast and learn how Oracle's business process management (BPM) solution with integrated Enterprise 2.0 capabilities will enable your team to: Embed ad hoc collaboration into your structured processes and gain a unified view of enterprise information-across business functions-for effective and efficient decision-making Reach out to an expanded network for expert input in resolving exceptions in business workflows Add social feedback loops to your enterprise applications and continuously improve business processes Join us for this LIVE Webcast tomorrow as we discuss how business process management with integrated Enterprise 2.0 collaboration improves business responsiveness and enhances overall enterprise productivity. Take your business to the next level with a unified solution that fosters process-based collaboration between employees, partners, and customers. Register for the webcast now!

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• Suggestions on managing social media accounts

  - by Rob

  As a company we now have Facebook, LinkedIN, Twitter and now Google+, is there a way to easily manage all these accounts without having to log into them individually? Things like posting content to each one is becoming a full time job in itself, is there a way to post once that in turn posts to all other accounts? I used to use http://ping.fm/ a long time ago, has there been any advancements in something similar to this? With friend lists, news feeds etc etc for each one, I wish there was a way to manage them all in one place with a service/tool!

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• Attachments in Oracle BPM 11g – Create a BPM Process Instance by passing an Attachment

  - by Venugopal Mangipudi

  Problem Statement: On a recent engagement I had  a requirement where we needed to create BPM instances using a message start event. The challenge was that the instance needed to be created after polling a file location and attaching the picked up file (pdf) as an attachment to the instance. Proposed Solution: I was contemplating using process API to accomplish this,but came up with a solution which involves a BPEL process to pickup the file and send a notification to the BPM process by passing the attachment as a payload. The following are some of the brief steps that were used to build the solution: BPM Process to receive an attachment as part of the payload: The BPM Process is a very simple process which has a Message Start event that accepts the attachment as an argument and a Simple User Task that the user can use to view the attachment (as part of the OOTB attachment panel). The Input payload is based on AttachmentPayload.xsd.  The 3 key elements of the the payload are: <xsd:element name="filename" type="xsd:string"/> <xsd:element name="mimetype" type="xsd:string"/> <xsd:element name="content" type="xsd:base64Binary"/> A screenshot of the Human task data assignment that need to performed to attach the file is provided here. Once the process and the UI project (default generated UI) are deployed to the SOA server, copy the wsdl location of the process service (from EM). This WSDL would be used in the BPEL project to create the Instances in the BPM process after a file is polled. BPEL Process to Poll for File and create instances in the BPM process: For the BPEL process a File adapter was configured as a Read service (File Streaming option and keeping the Schema as Opaque). Once a location and the file pattern to poll are provided the Readservice Partner Link was wired to Invoke the BPEL Process. Also, using the BPM Process WSDL, we can create the Webservice reference and can invoke the start operation. Before we do the assignment for the Invoke operation, a global variable should be created to hold the value of the fileName of the file. The mapping to the global variable can be done on the Receive activity properties (jca.file.FileName).  So for the assign operation before we invoke the BPM process service, we can get the content of the file from the receive input variable and the fileName from the jca.file.FileName property. The mimetype needs to be hard coded to the mime-type of the file: application/pdf (I am still researching ways to derive the mime type as it is not available as part of the jca.file properties).  The screenshot of the BPEL process can be found here and the Assign activity can be found here. The project source can be found at the following location. A sample pdf file to test the project and a screenshot of the BPM Human task screen after the successful creation of the instance can be found here. References: [1] https://blogs.oracle.com/fmwinaction/entry/oracle_bpm_adding_an_attachment

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• The New Social Developer Community: a Q&A

  - by Mike Stiles

  In our last blog, we introduced the opportunities that lie ahead for social developers as social applications reach across every aspect and function of the enterprise. Leading the upcoming JavaOne Social Developer Program October 2 at the San Francisco Hilton is Roland Smart, VP of Social Marketing at Oracle. I got to ask Roland a few of the questions an existing or budding social developer might want to know as social extends beyond interacting with friends and marketing and into the enterprise. Why is it smart for developers to specialize as social developers? What opportunities lie in the immediate future that’s making this a critical, in-demand position? Social has changed the way we interact with brands and with each other across the web. As we acclimate to a new social paradigm we also look to extend its benefits into new areas of our lives. The workplace is a logical next step, and we're starting to see social interactions more and more in this context. But unlocking the value of social interactions requires technical expertise and knowledge of developing social apps that tap into the social graph. Developers focused on integrating social experiences into enterprise applications must be familiar with popular social APIs and must understand how to build enterprise social graphs of their own. These developers are part of an emerging community of social developers and are key to socially enabling the enterprise. Facebook rebranded their Preferred Developer Consultant Group (PDC) and the Preferred Marketing Developers (PMD) to underscore the fact developers are required inside marketing organizations to unlock the full potential of their platform. While this trend is starting on the marketing side with marketing developers, this is just an extension of the social developer concept that will ultimately drive social across the enterprise. What are some of the various ways social will be making its way into every area of enterprise organizations? How will it be utilized and what kinds of applications are going to be needed to facilitate and maximize these changes? Check out Oracle’s vision for the social-enabled enterprise. It’s a high-level overview of how social will impact across the enterprise. For example: HR can leverage social in recruiting and retentionSales can leverage social as a prospecting toolMarketing can use social to gain market insightCustomer support can use social to leverage community support to improve customer satisfaction while reducing service costOperations can leverage social improve systems That’s only the beginning. Once sleeves get rolled up and social developers and innovators get to work, still more social functions will no doubt emerge. What makes Java one of, if not the most viable platform on which to build these new enterprise social applications? Java is certainly one of the best platforms on which to build social experiences because there’s such a large existing community of Java developers. This means you can affordably recruit talent, and it's possible to effectively solicit advice from the community through various means, including our new Social Developer Community. Beyond that, there are already some great proof points Java is the best platform for creating social experiences at scale. Consider LinkedIn and Twitter. Tell us more about the benefits of collaboration and more about what the Oracle Social Developer Community is. What opportunities does that offer up and what are some of the ways developers can actively participate in and benefit from that community? Much has been written about the overall benefits of collaborating with other developers. Those include an opportunity to introduce yourself to the community of social developers, foster a reputation, establish an expertise, contribute to the advancement of the space, get feedback, experiment with the latest concepts, and gain inspiration. In short, collaboration is a tool that must be applied properly within a framework to get the most value out of it. The OSDC is a place where social developers can congregate to discuss the opportunities/challenges of building social integrations into their applications. What “needs” will this community have? We don't know yet. But we wanted to create a forum where we can engage and understand what social developers are thinking about, excited about, struggling with, etc. The OSDL can then step in if we can help remove barriers and add value in a serious and committed way so Oracle can help drive practice development.

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• The power of explicit social networks

  - by me

  Last week I had the pleasure to write a guest post on the Oracle WebCenter blog  with the topic The Power of Social Recommendations where I described Implicit and Explicit Social Recommendations models and how they relate to a Social Engagement Strategy. Now let's look at a real live example. Apple has implemented an explicit Social Network model with So what ? Users do this already on Facebook and Twitter!  (see ZDNet blog post : Ping: Apple should leave social to Facebook, Twitter) BUT there are some major  advantages: "100 % control over the explicit Social Network ->  direct customer relationship without a social intermediary like Facebook or Twitter Total  access to the Social Graph ->  own the Social Graph data from their users and no need to "buy" it from external social network providers Integrated into the core business model ->  harvest all Social Graph data  to provide  highly personalized and trusted recommendations Isn't this the dream of any company which thinks about their social media strategy?  and guess what - Oracle Social Network is all about this - building explicit Social Networks with seamless integration into  your core business processes and applications follow me on twitter:  http://twitter.com/peterreiser Enterprise2.0, enterprise2.0, social networks, social media, apple

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• The Social Business Thought Leaders - Esteban Kolsky

  - by kellsey.ruppel

  Esteban Kolsky's presentation at the Social Business Forum 2012 was meaningfully titled “Everything you wanted to know about Customer Service using Social but had no one to ask”.  A recent survey by ThinkJar, Kolsky’s independent analyst firm, reported how more than 90% of the interviewed companies consider embracing social channels in customer service the right thing to do for the business and its customers. These numbers shouldn't be too surprising given the popularity of services such as Twitter and Facebook (59% and 60% respectively in the survey) among organizations, the power consumers are gaining online and the 40% preference they have to escalate issues on social services. Moreover, both large enterprises and small businesses are realizing how customer retention is cheaper and easier than customer acquisition. Many companies are looking at communities and social networks as an opportunity to drive loyalty, satisfaction and word of mouth. However, in this early phase the way they are preparing to launch social support appears to be lacking at best: 66% have no defined processes for customer service over social channels 68% were not able to estimate ROI before deploying social in customer service Only 8% found the expected ROI Most of the projects are stuck in the pilot or testing phase In his interview for the Social Business Thought-Leaders, Esteban discusses how to turn social media hype in business gains by touching upon some of the hottest topics organizations face when approaching social support: How to go from social media monitoring to actionable insights How Social CRM should be best positioned in regard to traditional CRM The importance of integrating social data to transactional data  Conversations with customer service organizations points to 2012 as the year of "understanding what social means for supporting customers". Will 2013 be the year it all becomes reality? We invite you to listen to Esteban Kolsky's interview to understand how to most effectively develop cross-channel strategies that include social channels and improve both customer satisfaction and the overall customer experience.

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• BPM ADF Task forms. Checking whether the current user is in a BPM Swimlane

  - by Christopher Karl Chan

  @page { margin: 0.79in } P { margin-bottom: 0.08in } --Focus So this blog entry will focus on BPM Swimlane roles and users from a ADF context. So we have an ADF Task Details Form and we are in the process of making it richer and dynamic in functionality. A common requirement could be to dynamically show different areas based on the user logged into the workspace. Perhaps even we want to know even what swim-lane role the user belongs to. It is is a little bit harder to achieve then one thinks unless you know the trick. The Challenge The tricky part here is that the ADF Task Details Form is in fact part of a separate J2EE application to the main workspace. So if you try to use Java or Expression Language to get the logged in user you will only find anonymous and none of the BPM Roles you will be expecting. So what to do? The Magic First add the BC4J Security library to your view project. Then Restart JDeveloper. Now find the web.xml file in the view project of your ADF Task Details Application and look for the JpsFilter section. Then add in the following section. <init-param> <param-name>application.name</param-name> <param-value>OracleBPMProcessRolesApp</param-value></init-param> This will link your application to that of the BPM workspace. Then in your dynamic part of your ADF form you can now check whether the user logged into the BPM Workspace belongs in a BPM swim-lane in any BPM process. The best way to do this is by using expression language in the JSF page itself. Here I am simply changing the rendered flag to either true or false and thereby hiding or showing a section. Perhaps you are re-using the same form for a task in an approver swim-lane and ordinary user swimlane. So we only want the approver to see this field. So call the built in function to check if the user is a member of the BPM swim-lane role. The name of the role must be of the syntax BPMProject.RoleName <af:outputText value="This will only be rendered when the user is part of the BPM Swimlane Role rendered="#{securityContext.userInRole['BPMProjectName.Rolename']}"/> Now you must redeploy your ADF Task Form project Now (in the image above) the text will ONLY get rendered in the Task Details Form only if the user logged into the workspace is a member of the swimlane Unsecure of the BPM project SimpleTask

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• Get Social At The Oracle Social Summit, November 14–15, 2012, Wynn Las Vegas

  - by Michael Hylton

  More and more power has shifted to the customer with the advent of social media networks—beyond the direct control of the brand. Customers today have so many resources available to them to share their experiences about brands, both positive and negative—it’s astounding and it can be difficult to sift through. Do you know what your customers are saying about your brand? Join top brand marketers, agency executives, and social development leaders for networking and sharing of best practices with industry peers at the Oracle Social Summit, November 14–15, 2012, at the Wynn in Las Vegas, NV. At the Summit you will learn how: Marketing Leaders are bringing key parts of their enterprise together with Social Relationship Management Social Content & Community Managers implement best practices and share tips-of-the-trade for managing a brand's social presence Social Agency & Marketing Developers stay ahead of new social technologies and development best practices Speakers include David Kirkpatrick, founder and CEO of Techonomy Media and author of The Facebook Effect; Reggie Bradford, Oracle Senior Vice President; Matt Dickman, EVP of Social Business Innovation, Weber Shandwick; Matt Thomson, VP of Business Development & Platform, Klout; Lyndsay Iorio, Social Media & Communications Manager, NBC Sports Group; Teresa Caro, VP Social Marketing, Engauge; and many more.  Click here to learn more and register for this exciting social event!

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• How should one refer to their social network profiles in prints?

  - by Omne

  In case a person has many different social network profiles, what is the proper way of referring to those profiles in a work that is meant to be printed or may be viewed as an image? For example one owns the username "CoolCompany" on Facebook, Twitter, Google+ and other websites. Should they provide a URL for each profile? for example: Facebook.com/CoolCompany Twitter.com/CoolCompany ... I often notice that in videos or on TV people may only use the logos but I believe it is not very useful, specially in case that the audience are unfamiliar with a social network... Is it acceptable to provide the logos or names of the networks and mention the username only once like this: Facebook & Twitter: @CoolCompany Or Facebook & Twitter: /CoolCompany

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• BPM best practice by David Read and Niall Commiskey

  - by JuergenKress

  At our SOA Community Workspace (SOA Community membership required) you can find best practice documents for BPM Implementations. Please make sure that your BPM experts and architects read this documents if you start or work on a BPM project. The material was created based on the experience with large BPM implementations: 11g-Runtime-Overview-v1.pptx Advanced-BPM-Session1-v2.pptx Error-Handling-v4.pptx BPM-MessageRecovery-Final.doc Also we can support you with your BPM project on-side. Please contact us if you need BPM support! SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: BPM,Niall Commiskey,David Read,BPM best practice,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Gauging Maturity of your BPM Strategy - part 2 / 2

  - by Sanjeev Sharma

  In my earlier post I had discussed the essence of maturity assessment and the business imperative for doing the same in the context of BPM. In this post I will discuss Oracle’s BPM Maturity assessment methodology. Oracle’s BPM Maturity model comprises of the following components: Maturity – represents stages of evolution of your BPM capability with 0 being the lowest level and 5 being the highest level  Domain – represents multiple perspectives both technical and business oriented against which your BPM capability can be assessed Adoption – represents scale of BPM rollout starting at the project level to the enterprise level Note: Your BPM capability can be at different levels of maturity for the different domains. Oracle’s BPM assessment methodology measures the maturity of your BPM capability at the individual domain level as well as the aggregate level. The output of Oracle’s BPM assessment benefits you in two ways: Gap Analysis by comparing the “As-Is” BPM capability with the desired “To-Be” BPM capability along the various domains  (see Figure 1) Systematic Adoption by aligning evolution of BPM capability with its rollout in multiple phases (see Figure 2)

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• Editor's Notebook - Social Aura: Insights from the Oracle Social Media Summit

  - by user462779

  Panelists talk social marketing at the Oracle Social Media Summit On November 14, I traveled to Las Vegas for the first-ever Oracle Social Media Summit. The two day event featured an impressive collection of social media luminaries including: David Kirkpatrick (founder and CEO of Techonomy Media and author of The Facebook Effect), John Yi (Head of Marketing Partnerships, Facebook), Matt Dickman (EVP of Social Business Innovation, Weber Shandwick), and Lyndsay Iorio (Social Media & Communications Manager, NBC Sports Group) among others. It was also a great opportunity to talk shop with some of our new Vitrue and Involver colleagues who have been returning great social media results even before their companies were acquired by Oracle. I was live tweeting the event from @OracleProfit which was great for those who wanted to follow along with the proceedings from the comfort of their office or blackjack table. But I've also found over the years that live tweeting an event is a handy way to take notes: I can sift back through my record of what people said or thoughts I had at the time and organize the Twitter messages into some kind of summary account of the proceedings. I've had nearly a month to reflect on the presentations and conversations at the event and a few key topics have emerged: David Kirkpatrick's comment during the opening presentation really set the stage for the conversations that followed. Especially if you are a marketer or publisher, the idea that you are in a one-way broadcast relationship with your audience is a thing of the past. "Rising above the noise" does not mean reaching for a megaphone, ALL CAPS, or exclamation marks. Hype will not motivate social media denizens to do anything but unfollow and tune you out. But knowing your audience, creating quality content and/or offers for them, treating them with respect, and making an authentic effort to please them: that's what I believe is now necessary. And Kirkpatrick's comment early in the day really made the point. Later in the day, our friends @Vitrue demonstrated this point by elaborating on a comment by Facebook's John Yi. If a social strategy is comprised of nothing more than cutting/pasting the same message into different social media properties, you're missing the opportunity to have an actual conversation. That's not shouting at your audience, but it does feel like an empty gesture. Walter Benjamin, perplexed by auraless Twitter messages Not to get too far afield, but 20th century cultural critic Walter Benjamin has a concept that is useful for understanding the dynamics of the empty social media gesture: Aura. In his work The Work of Art in the Age of Mechanical Reproduction, Benjamin struggled to understand the difference he percieved between the value of a hand-made art object (a painting, wood cutting, sculpture, etc.) and a photograph. For Benjamin, aura is similar to the "soul" of an artwork--the intangible essence that is created when an artist picks up a tool and puts creative energy and effort into a work. I'll defer to Wikipedia: "He argues that the "sphere of authenticity is outside the technical" so that the original artwork is independent of the copy, yet through the act of reproduction something is taken from the original by changing its context. He also introduces the idea of the "aura" of a work and its absence in a reproduction." So make sure you put aura into your social interactions. Don't just mechanically reproduce them. Keeping aura in your interactions requires the intervention of an actual human being. That's why @NoahHorton's comment about content curation struck me as incredibly important. Maybe it's just my own prejudice, being in the content curation business myself. And it's not to totally discount machine-aided content management systems, content recommendation engines, and other tech-driven tools for building an exceptional content experience. It's just that without that human interaction--that editor who reviews the analytics and responds to user feedback--interactions over social media feel a bit empty. It is SOCIAL media, right? (We'll leave the conversation about social machines for another day). At the end of the day, experimentation is key. Just like trying to find that right joke to tell at the beginning of your presentation or that good opening like at a cocktail party, social media messages and interactions can take some trial and error. Don't be afraid to try things, tinker with incomplete ideas, abandon things that don't work, and engage in the conversation. And make sure your heart is in it, otherwise your audience can tell. And finally:

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• Social media guide for web startups

  - by user359650

  I'm looking for a social media guide that would talk me through all the different steps involved with setting up social media for a new website (e.g. how to create accounts on the main social media like Facebook and Twitter, how to get new fans/followers, highlight the things one should avoid doing...) The guide should primarily cover the startup phase of a website, and ideally be in PDF or other printer-friendly formats. Google returned a lot of results for social media guide startup, none of which really stood out, hence the question on Pro webmasters.

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• Do I need social networks to be an expert developer? [closed]

  - by Gerald Blizzy

  This question may sound odd, but do I need twitter, facebook and google+ if I am a web-developer? I see many expert developers nowadays using it in working order. It seems like it's harder to stay in touch with customers, co-workers and potential customers if you don' use social networks. Am I right? Reason why I ask is that I am totally not a facebook/twitter person, I find it boring and annoying. I understand that linkedin is usefull for career, but what about twitter and facebook? Are they needed for web-developer career? What I am trying to ask is if I only use linkedin, own portfolio website, google talks, gmail and something like github, would I actually miss anything professionally/job-wise? My thoughts are that I can just have my portfolio website where I list all my projects aswell as contacts page with my google talks/gmail account. It can suit both fulltime job, freelance and own projects. So this way email and google talks is just enough. Am I right or not? Thanks in advance!

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• Managing Social Relationships for the Enterprise – Part 1

  - by kellsey.ruppel

  By Reggie Bradford, Senior Vice President, Oracle  Today, Mark Hurd, President of Oracle, Thomas Kurian, Executive Vice President of Oracle and I discussed the strategic importance of how social media is impacting the enterprise and how it is changing the way customers, prospects employees and investors interact with brands worldwide.  Oracle understands that the consumer is in control and as such, brands must evolve and change to meet growing needs. In addition, according to social media thought leader and Analyst from Altimeter Group, Jeremiah Owyang, companies now average 178 corporate-owned social media accounts. When Oracle added leading social marketing, listening analytics and development tools from Vitrue, Collective Intellect and Involver to its Oracle’s Cloud Services Suite we went beyond providing a single set of tools. We developed an entire framework to include a comprehensive social relationship management suite to help companies move beyond the social enterprise and achieve the social-enabled enterprise.  The fundamental shift from transaction to engagement means that enterprises need not only a social strategy, but should also ensure that the information and data received from social initiatives flow back to marketing, sales, support and service. Doing so enables companies to deliver a proactive and compelling experience and provides analytics to turn engagement into opportunity – and ultimately that opportunity into revenue.  On September 13, 2012, I am delighted to sit down with Jeremiah to further the discussion about how enterprises are addressing social media strategies and managing content.  In addition, we will be taking your questions after the webinar via Twitter (@Oracle, @ReggieBradford, @cfinn, @jowyang). Use #oracle and #socbiz to submit questions and follow the conversation. I look forward to speaking with you and answering your questions online.  For more information about becoming a social-enabled enterprise, visit www.oracle.com/social. And don’t miss the insights of other social business thought leaders at www.oracle.com/goto/socialbusiness.

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• How to deal with social login

  - by Matteo Pagliazzi

  In my new web app I'm going to allow social login through Twitter (maybe), Facebook and Google and I'm in search of the best way to do it. Actually I'm using Rails with Devise + Omniauth and this is the problem: Should I ask the user to choose a password so that he can login without a social network? Or maybe the user should be able to set a password if he want (for example when editing his account?) The second way seems the best one but since Twitter doesn't provide user email and google doesn't provide an username I'll probably have to ask the user for username/email when he log in so in that case I may also ask for the password... waht do you think?

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