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• Printing from a Linux using an Acer Aspire Netbook

  - by JoelFan

  A friend asked me to check why their Linux Acer Aspire netbook can't print to their HP printer. When I plugged in the USB cable, the a "balloon" popped up on the netbook saying it was installing the printer. But the printing does not work. I was able to get into a Settings area and click on Print Test Page but nothing happened. If it was Ubuntu, I would go into the Log File Viewer, but I couldn't find that on whatever Linux flavor the Acer is running. I couldn't even figure out how to get to a terminal (shell) window. I tried searching the HP and Acer sites but nothing seems to apply to this issue.

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• Remote Desktop Windows 7 into a XP sp3 system print issue

  - by user50963

  I have a windows 7 laptop that I use to remote in to work, which is a XP sp3. I have a brother MFC-8670dn printer. I have the win7 print drivers installed and working on the win7. I made local printers accessible over the RDP. I installed the xp drivers for the Brother printer. So my question is, " Is there a way that I can print from my win7 machine remotely connected to a xp sp3 system"? Or is there no way that I can put the correct drivers on the xp machine to have it redirect to my laptop(win7)

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• LPR Printing InputSlot Issues

  - by Jimmy

  I am printing from a Unix system to a Xerox Phaser 4510 (altho I have also had issues printing to a Xerox WorkCentre 7765). I am using LPR and trying to choose the InputSlot The lpoptions show the following options: InputSlot/Paper Tray: Tray1 *Tray2 Tray3 Tray4 ManualFeed Tray6 And here is a sample command that I am using: lpr -P printer -o InputSlot=Tray1 test.pdf.ps Here is the problem: Tray1 = Gives me Tray2 Tray2 = Gives me Tray3 Tray3 = Gives me Tray4 Tray4, ManualFeed, Tray6 = Tray2 (the default tray) If I change the default tray in either LPR, the printer settings, or both. LPR still sends tray2 as the default, where as printing from a windows machine or mac, would use the new default tray. I have also tried Tray0, and several other things, but I have not found a way to get it to print on tray 1. Any Ideas?

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• HP 1210 Scan Button does nothing.

  - by Jack M.

  I have an HP 1210 all-in-one nightmare of a printer which has decided not to listen to the scan button anymore. I've dug into it, and see in the properties of the scanner in Windows XP that it says "No applications are registered for this event" under what to do when the Scan button is pressed. I've tried re-installing the HP software, didn't help. Updated the drivers off the website, and downgraded them to the ones on the CD, neither had an effect. Is there any way to tell Windows to just open the Scan/Cammera wizard when I press the Scan button on the printer? Windows XP SP3, if that matters.

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• Nagios Check_hpjd giving me problems!

  - by Mister IT Guru

  When I run the following [root@host plugins]# ./check_hpjd -H printer1.mydomain.com : Timeout from host printer1.mydomain.com I have Net-snmp installed on my system, I noted that i didn't have net-snmp-utils installed, and then I was able to run [root@host plugins]# snmpwalk -Os -c public -v 1 printer1.mydomain.com system sysDescr.0 = STRING: HP ETHERNET MULTI-ENVIRONMENT sysObjectID.0 = OID: enterprises.11.2.3.9.1 sysUpTimeInstance = Timeticks: (325408663) 37 days, 15:54:46.63 sysContact.0 = STRING: sysName.0 = STRING: printer1 sysLocation.0 = STRING: sysServices.0 = INTEGER: 72 So I know that the printer is working as expected, (as far as SNMP is concerned). But when I run [root@host plugins]# ./check_hpjd -H printer1.mydomain.com -C public Error in packet () I get this error - From what I've tried so far, I know my host can communicate via SNMP, I know the printer responds via SNMP, so I guess I'm left to look at the plug-in, which I will be checking up on. I'm new to SNMP, I am investigating this with my good friend Google search, but I am on a learning curve here, so please forgive my questions if they sound stupid,

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• Server 2008 R2 - Cannot add HP UPD PCL 6 - Failed with error 0x000000002

  - by Rasmus

  I am having a problem with adding a print driver to one of our 2008 R2 RDS servers. On all other RDS servers in the farm there is no problem. The print server is 2008 R2. The HP Universal Print Driver PCL 6 is installed on the print server. When trying to add a printer with the driver on the failing RDS server i just get the error "Cannnot connect to the printer. Failed with errorcode 0x00000002" I have tried to add the driver to the RDS server localy but it fails with the same error. The driver has been installed before and is currently visible in the printmanagement.msc. When trying to remove the print driver i am unable to do it because it's "Currently in use" What to do? Have tried everyting - i think :-) Thanks. /Rasmus

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• Reliable procedure/tool for removing print drivers in Windows 7 (domain environment)

  - by ultrasawblade

  One of the troubleshooting steps in resolving printer-related issues with any version of Windows is to remove installed print drivers and then reinstall the drivers. This is a domain environment and drivers are pulled from a print server. I've had occasion to need to do this on a user's system running Windows 7 Enterprise 64-bit. These procedures don't work: Removing the printer from Devices and Printers (doesn't remove driver obviously) Doing the above, going into Server Properties, and attempting to remove the driver (fails with a "driver in use" error) Opening an empty mmc, adding the Print Management snap-in, and attempting to do the above. Doing sc stop spooler and sc start spooler before doing both of the above Now I know it's possible to remove drivers with the spooler service stopped and then going into the spool directory, as well as deleting registry entries. I'm asking if a tool exists to do this where I can just select the driver in question and it be removed.

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• Having trouble with EPSON Stylus SX130 scanner

  - by pinouchon

  I am trying to scan files with an EPSON Stylus SX130 on windows 7 x64. When i plug in the printer, windows automatically find drivers for printing, but not for scanning. So i go to the manufacturer website to download the drivers, select windows 7 64-bit and download drivers for EPSON Scan. The install works fine, but when i try to scan a file (eg: from paint or Windows fax and scan), the folowing message pops up and freezes the application : the progress bar plays the animation forever and the application does not respond. I then have no choice to kill the application with the task manager. Do you have an idea of what's going on ? How can i fix the problem, ie: how do i get the scanner actually scan files without freezing ? I tried to install the driver from the CD given in the printer package, and got the same problem. The only help i found so far (the error seems somewhat related) is this : Install a xp virtual machine and run it in there

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• OS X clients ignoring Windows print server permissions

  - by Ilumiari

  I'm in the process of testing a Windows Server 2008 R2 print server for a mixed OS X/Windows environment. Any security permissions (AD groups) I set for the printers on the print server are not honoured by the OS X clients. Only if I remove absolutely all permissions for a given printer will an OS X client not print to that printer. The Windows clients honour the permissions as expected. The PrintService log doesn't record any activity when an unprivileged Windows client attempts to print, and records a typical print job when an unprivileged OS X client attempts to print. Has anyone encountered this problem before and have a fix? With 600-700 clients, a number of which are dual-booting, restricting by IP address is not viable. EDIT: The jobs are definitely going through the print server, they show up in the logs with their AD credentials.

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• Issue Connecting two home networks

  - by Alex

  Hi, I have a home networking question. I have two DLINK wireless/wired routers in my house, connected to the Internet ISP. There are a 2 computers on each of the two networks. Network1: has 192.168.0.0 (gateway) Valid IP'S range - 192.168.0.1 - 192.168.0.10, with COMP1 having a fixed IP of 162.168.0.1 Network2: has 192.168.0.100 (gateway) Valid IP'S range - 192.168.0.101 - 192.168.0.110 with COMP2 having a static IP of 162.168.0.101, a WIRELESS printer on 192.168.0.102 Both routers have a netmask of 255.255.255.0 My need is to connect the two routers, so that I can Remote desktop for COMP1 to COMP2 and viceversa, and COMP1 to connect to the wireless printer on Network2. can anyone help to set this up so that the both networks can talk to each other. Any help is appreciated. -Alex

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• Converting DOCX files to PDF via SSH without losing formatting

  - by Reado

  I'm struggling to find a solution that will allow me to convert a DOCX file to a PDF without losing or malforming the formatting of the document on CentOS 5.7. I have tried CUPS-PDF but it doesn't work; spool files appear in the /var/spool folder but nothing happens after that. OpenOffice and LibreOffice converted a DOCX to PDF but the formatting was all wrong. However if I print the DOCX to a Windows PDF printer from my Windows 7 workstation, it outputs to PDF absolutely fine. So why can't Linux do the same? I tried to print via CUPS to the Windows PDF printer (shared) but the document appears in the queue as "Remote Downlevel Document" and doesn't print. This only happens when I print from Linux.

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• Missing characters when printing in linux

  - by jarvisschultz

  I have a pdf that I was printing recently, and on the final printout there is a single character that doesn't print. It is the greek letter phi, and the pdf was built with pdflatex. The phi shows up in every pdf reader I have tried, and if I convert to a ps using pdftops before printing that solves the problem. Also, I sent the pdf to a buddy who has a very similar machine (Ubuntu 12.04 64 bit, with the same printer drivers), and he was able to print it (to the same printer) and the character showed up. Clearly I have a workaround, but I'm more curious as to where I should be looking to figure out what is causing this bug? What is the printing "toolchain", and where could it be going wrong?

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• Windows XP/Firewall -- Can't open UDP port 9100 for JetDirect sharing

  - by Barton Chittenden

  I'm setting up my Dad's laptop (Vista) to print to an HP Deskjet printer attached to a Windows XP Desktop box. The XP box is running Windows firewall. Laptop sits on 192.168.1.66, Desktop 192.168.1.65. I set up logging in the firewall, and determined that it is dropping inbound packets on TCP port 9100, used by JetDirect, the printing protocol. I set up an exception on TCP port 9100, allowing access to the local subnet. There's also an entry under the 'allow applications' tab which was marked for the exact printer model. I selected this as well, then tried to print again... I see more dropped packets from 192.168.1.66 to 192.168.1.65 for TCP port 9100. What do I try next?

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• Network router and switch configuration

  - by gilly3

  Can I put a switch before my router in my home network? Here is a diagram of how I want to set up my network: ________________________________ ________________________________________ | | | | | Cable Access Panel | | Home Office | | _____________ ________ | | _____________ | | | | | | | | | | _________ | | | Cable Modem |--->| Switch |-------------->| Router |____| | | | |_____________| |________| | | |_____________| | Printer | | |______________________/____\____| | / | \ |_________| | ___/_ _\___ | _____/ ____|____ \_____ | | | | | | | | | | | | | | PC1 | | PC2 | | | PC3 | | Ext. HD | | PC4 | | |_____| |_____| | |_____| |_________| |_____| | |________________________________________| The reason I want to do this is because my router is also my wireless access point. My cable modem is located in the far corner of my home where my phone/tv/network access panel is. I'd rather keep the wireless access point in a more central location, but I'm not sure if DHCP will continue to work properly with that configuration. Edit: I'd like to continue to be able to share files and access my networked drive and printer from each computer in the house.

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• Auto logon to internet provider

  - by user31673

  We use wireless internet access. The wireless is secured and to get an IP address, you provide the right key. That is setup just fine. However, on top of that, the first time we access the internet, a browser page appears and we have to enter a password. then we have access to the internet for a period of time. How can the password step be automated? I also have a web-based printer that doesn't work (except via USB connection) because it can't get out to the web. I can't change the router settings. Is there anything I can do to get the printer working and automatic the access?

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• Dos-based printing from NT to unix/linux.

  - by SHW

  I need help for the below mentioned scenario: A Dot-matrix printer is physically connected to the Linux machine ( e.g. Ubuntu-10.04 , it can be any unix/linux flavour) From this linux machine, when I take a RDP to the Windows NT-4.0 TS, I run the DOS-based application. Now I want to print few pages from this DOS-based application to the Ubuntu's printer, When I am in RDP-Session. When I followed the samba-printing documentation, I am able to print from GUI-based apps like Notepad, MS WORD and so forth; but not able to print from the command prompt of Windows. Any idea how to do this ? [ WINDOWS MACHINE IS STRICTLY NT-4.0 2000 TS ]

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• Unix printing a banner page on every print job

  - by yum_tacos4u

  I have a Data General server on unix that is printing a banner page on every print. I originally thought that the banner page was comming from the printer. As this is an HP printer, I used telnet to get to the jetadmin and then proceded to disable the banner page, but this did not solve the issue. I then went into the sysadm program to see if the TCPIP printing was set to print a banner page on print jobs, but I did not see any options to print a banner page. Any help or ideas on how to disable the banner page from printing in unix? Here is a banner page example print

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• CutePDF in a domain environment

  - by poke

  We've recently migrated from a workstation to domain environment. Since the migration, we've been unable to install CutePDF (CuteWriter.exe) on our Win XP Pro boxes. No error, it just fails silently. We were not having having issue prior to the domain migration. CutePDF is a PDF creator that works by emulating a printer. The installer is supposed to create a regular Windows printer that users can select to print to when they want to make a PDF. We are using Group Policy, but I didn't really see any GPOs that would be affecting this. Does anyone have any thoughts or suggestions on this issue? I've tried installing as a domain admin and also as a local admin.

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• I believe I need a wireless access point, but can I do it with a wifi router?

  - by Flotsam N. Jetsam

  My needs are simple, I think: I have a laptop upstairs with a usb wifi that I use to connect to my neighbor's wifi which I share (with their knowledge). I have a laser printer downstairs that my wife doesn't wants to stay down there (big, bulky and ugly), but that we both need to print stuff off. It has wired networking and I have wired hub and router down there. The usb wifi on the laptop has absolutley the best reception I've ever seen or heard of. I cannot get onto the neighbor's net with the thing downstairs though--sortof in the ground. What do I need downstairs to give printer access to my laptop wirelessly? One thing I can't do in this solution is have a computer on downstairs, so I would think that would eliminate a usb solution.

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• What directory are spooled print files written to in Windows XP?

  - by Software Monkey

  I just need to know where the temporary files are written to when a printer is configured to spool before printing.

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• Print each bookmark of a PDF separately

  - by Dave

  I have a very large (1000 page) PDF which contains about 100, ten page each documents one after the other. I would like to have them sent to my office printer as individual files so my office printer will print them double sided and staple each one individually. I'm using Adobe Acrobat X and think the first step is to bookmark the start of each of those 100 documents. I don't know the next step though. I also have a batch printing program so if i can extract each of those 100 bookmarks to individual files that would work too. Thanks for all the help.

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• Homegroup libraries visible but can't be opened

  - by majocha

  I have 2 Windows 7 PCs in a home network. When I create a homegroup, the libraries I share are visible on the opposing machine but when I doubleclick them nothing happens - no error message, nothing at all. It is the same on both computers. The homegroup works to the extent that the printer I shared is visible and can print from the other computer. Only the libraries are inaccessible. What I tried and checked so far, without result: disabling firewall file and printer sharing, MS Networks client enabled in network properties deleting and recreating homegroup reset homegroup by deleting C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\PeerNetworking unsharing and sharing again the libraries

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• Netgear WNDR3700 2.4GHz and 5GHz Wi-Fi are segregated

  - by Tim Sullivan

  I have a Netgear WNDR3700 with both the 2.4GHz (B/G/N) and 5GHz (A/N) broadcasting. I'd assumed that devices connecting on either channel would work together without issues, but there are some devices (such as my iPhone 4 or HP wireless printer) that will only connect at 2.4GHz, and some that connect at 5GHz. However, it seems that they're segregated on the network, so a computer at 5GHz can't print to the printer, but the iPhone can. This is causing issues not just with printing, but with AppleTV and so on. Is there a way to have the router let these devices all talk to each other?

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• How to print through remote computer with TeamViewer

  - by senzacionale

  We are using TeamViewer and we would like to print at the remote computer. Is this possible? If yes, how? I've been reading the docs but I can't find a solution. Further Explanation: I am on my machine say machine 1. And, I am connected to Machine 2 on the internet somewhere through Teamviewer. I know that Machine 2 has printer attached to it and it is working well. What I want is to print a Word Document for example which is locally on Machine 1 to be printed on Machine 2's printer. Is this possible?

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• Unable to connect to sharedfax error

  - by Owl

  I'm running SBS2k on a machine with a 56k modem for all outgoing faxes. We have a terminal server running server 2003 enterprise and in printers the sharedfax shows "unable to connect status". When you right-click, properties, it gives you an error saying the spool service is not running and you cannot view properties. The spooler service is indeed running on the 2k3 server because I can view the other printer's properties..and on 2k I show the Microsoft Shared Fax service AND Print Spooler as started. Here's the tricky part, I can add the shared fax printer on a domain computer locally (Windows XP) and it will show ready status and I can send faxes, they show up on the 2k server's fax console manager as in progress. I've sent a couple from a few different workstations today successfully, but still unable to send from 2k3 terminal services.

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