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• How can I get the real Emailaddress of a recipient?

  - by Boas Enkler

  a user in out Company has 2 mail-addresses on one Exchange-Mailbox. e.g test@... and test1@... the Primary SMTP-address off the Mailbox is test@. If I send a message to test1@, load it using EWS and parse through the TORecipients-Collection there is exactly one emailadress. But the mailaddress EWS gives to me is test@... and not test1@... where I sent the mail. My problem is, that all mails sent to test@ should be imported in our CRM using my program. All mails sent to test1@... must not be imported. In real life both mailaddresses are from my Boss. One is used for normal purposes the other one is for confidential e.g. from his lawyer. Does anyone know how I can get the real-emailaddress the message was sent to?

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• Convert Public Folders to a PST

  - by TrueDuality

  Alrighty so I've got a tricky one. I currently have a public folder database (edb & stm) residing on an Exchange 2003 folder. I need to export them into a pst file or otherwise make it so that I can manually get the data in it to end-users. I can not use the export feature built into Outlook as some of the folder refer to another server which doen't have the data. Trying only results in the Outlook Client hanging for close to an hour before giving an error about not finding the data. So this will need to be a server side export. There are a few tools out there that seem to be available for converting edb & stm files to psts but they are quite expensive. Does anybody have any ideas?

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• Sync a specific folder of contacts to iPhone

  - by colemanm

  Is there a simple way to organize contacts in Outlook/Entourage and only have a subset of them synchronize with the iPhone over Exchange ActiveSync? Our CEO has thousands of contacts in his mailbox, but would prefer if only a small portion of them synched to his phone over the air... The iPhone's performance takes a huge hit keeping that massive dataset in order. If he could put some of the records in subfolders or something and only sync the top level, I think that would work for him. Does anyone know if this is possible?

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• Where do Outlook folders go when moved?

  - by balexandre

  I have an account with external user mailboxes opened and accidentally I have moved a folder and now I can't find it anywhere. Action: I clicked on a folder and dragged it into another one. Result: Can't find the moved folder anywhere The above picture is the folders I currently have from my Outlook 2010 (via Exchange 2010), under an AD Network. Where can I (me, having admin rights over the network) retrieve that missing folder again? Attempts: The original and the one folder I need was accidentally moved, but I have created a poi folder and tried the same way, and I got the same result... the folder went missing. I also tried to reboot the client machine and access the same mailbox from OWA ... no luck on both attempts :( Any ideas on how I can retrieve the missing folder and its emails again?

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• Outlook 2003 won't send mail

  - by Ho Li Cow

  A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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• Outlook 2003 won't send mail

  - by RKid

  A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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• Messages going missing from Apple mailboxes

  - by Ho Li Cow

  A colleague has noticed random messages being deleted from her Apple Mailboxes. e.g. Message sent to client - client replies - original message nowhere to be found. Not in sent items/sent messages/junk/trash. No rules set up. Have tried rebuilding mailboxes but message doesn't show up. Quite worrying really as it was only noticed by chance so don't know how long/how widespread it is. Mail is controlled by Exchange 2003 server. Anyone come across this before or know what's happening? Many thanks MBP 2.53GHz OS X 10.5.8 Mail 3.6

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• Opening a Corrupted winmail.dat file

  - by tearman

  I have a set of winmail.dat files that apparently have evolved from a set of emails with corrupted headers. It looks like Exchange 2010 changed the headers around sometime last September and basically rendered exported .eml files unable to open. Now the HTML/PlainText emails seem to do ok, but the files that use RichText (specifically Microsoft's TNEF format) will not open in any program, Microsoft or not. I've attempted to use many different non-Microsoft converters and they see it as a corrupted message as well. If I remove the headers of the email, rename it as a winmail.dat file, some emails will open in Word, but most won't. If you take a look at the email in a text editor, there are null characters EVERYWHERE that distort the email itself. Anybody have any experience with this and/or suggestions on how to at least open it?

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• meeting availability using iPhone/iOS calendars

  - by Jaymie

  Our management team all use iPhones with the built-in iOS calendar app. We're looking into getting Microsoft Exchange for everyone here, but that'll take us some weeks to plan and roll-out across the enterprise. In the meantime, I need to provide something so group meeting availability can be determined from those calendars. Google Calendar would be ideal ("find a time") if I could find a way to link to/export the iCloud calendars, but Apple don't seem to want to do that. I could ask the management team to recreate their events for the next few weeks in individual Google Calendars, but they won't want to do that and it's wasteful rekeying of data. Any suggestions you can provide will be gratefully received.

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• Outlook mail/calendar items give errors after server migration

  - by Mike B

  Last Friday our Exchange server was migrated, by our external system administrator, to a new server, with a new server name. Since then we have problems with the calendar/mail items that were created/sent/received on the old server: Reply to mails get bounced if we use auto complete in the To field. If we cancel auto complete and manually enter the (same) e-mail address then there's no problem. Our system administrator says this is because auto complete fills in the old server name (???). Calendar items created on the old server cannot be edited (without an error) and must be recreated if we want to change them. Our system administrator says these problems are normal with a server migration. I cannot believe this. There must be a better way. Am I right?

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• Constant prompts for credentials from one Mac Outlook 2011 client

  - by Top__Hat

  The majority of my Exchange users are all on Windows 7 and have no issues (at least using Outlook...) but a subset of the executives are ardent Mac users running Outlook 2011 for OS X. One of these clients is prompted every 5-10 minutes for credentials. Ticking the checkbox to remember credentials does not fix the situation. Mac version is 10.7.2. I have already removed and rebuilt the EWS virtual directory on my Client Access server. Outlook anywhere is set to NTLM authentication. None of the Microsoft clients are experiencing this issue. What else can I do to make this issue go away?

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• How to monitor Windows Server events with Centreon Nagios

  - by Miss M

  I want to monitor events on a Windows Exchange Server (Windows 2008 R2) and have installed NSclient ++ so I can use Centreon Nagios to monitor it. I did a bit of research and came across this question that I found somewhat helpful: How to monitor Windows host with Nagios? Nick Kavadias gave a good answer but it did not provide an explanation on how to configure the Nagios config file in such a way that it would monitor a specific service on the server. So, how do I set up a service in Nagios in such a way that it will detect when a windows event occurs on a server?

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• Get-Mailbox not returning all mailboxes

  - by rotard

  I am trying to set up an exchange mailbox backup job with Vembu Storegrid and StoreGrid is unable to list the mailboxes for the client. While I was troubleshooting the issue, I did notice another thing: running the Get-Mailbox command on the mail server as the backup user only shows the mailbox for that account, while running Get-Mailbox as my admin account returns a list of what appears to be all the mailboxes. My service account is a member of "Administrators", "Domain Admins", and "Domain Users". What additional permissions might be required to list all mailboxes in the system?

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• Outlook 2010 stopped marking messages as read after reading them

  - by dunxd

  Yesterday I noticed that Outlook 2010 had stopped marking messages as read unless I right click and select Mark as Read. I have checked the Reading Panel settings (it's set to 0 seconds), but I don't use the reading panel to read my mail. When I open a message by doubleclicking it, then close it again, the message is still marked as Read. Outlook 2010 is connecting to Exchange Server 2003. This was working fine until yesterday. As far as I know there have been no config changes at either the client or server end.

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• Password History Storage and Variability Comparison

  - by z3ke

  I believe this situation would be similar to many others out there, so maybe some of you can shed some light... Supposedly, when making password changes through MS exchange every 90 days, you cannot use any simple variation of one of your old passwords, up to whatever limit the admin's set for a system. My question: If your previous passwords are only stored as hashes, how can they check for the "just changed one letter" case. Wouldn't they have to have access to the old plain-text passwords in order to make those comparisons? The only other thing I can think of is if upon original creation of a password, they also stored all other one character permutations of it, so that they can be banned later?

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• Outlook Public Calendar

  - by Mike

  Hello, I have a pretty big problem. My son just moved back to work for me in my firm. We set his computer up and installed Outlook03 connected to an Exchange 2000 server. All emails work, (internal/external) but I cannot for the life of me get his outlook to see the public shared calendar. Please let me know if you need any more info. OS is XP SP3, Office03 is SP3. Only other software that's installed are QuickBooks03-09 and Lacerte00-08. Edit: The calendar is in the public folder

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• Outlook 2003 won't send mail

  - by RKid

  A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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• Recently used contacts getting corrupted Outlook 2010

  - by advis12

  We are using Microsoft's Identity Integration Feature Pack to sync contacts between two separate domains at two separate branches of our company. Recently we have run into an issue with a few of the contacts being pulled/synced from this remote location. When people in our organizaion are sending emails to certain contacts that are being synced from the remote location, the message delivery fails. After looking into the issue we are seeing that this failure is the result of the email being sent to some obscure email address rather than the correct email address. For example, the email address is getting changed to IMCEAEX_O=NT5_ou=44C5AE1BBEE0ED499F607407769311BB_cn=2F31FA0CA187314FA8D6A99BEFC52C36@domain.com rather than [email protected] Clearing the recently used contact list seems to solve the issue, but it does not solve the underlying problem. Because this issue is starting to happen to several different people I would like to solve the underlying cause. Does anyone have any input on how to start troubleshooting this issue? Also, we are using Exchange 2010. Thank you for taking the time to look at this.

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• Cannot open mailbox

  - by AdamL

  Ive got a server running Windows Server 2012 and Exchange 2013 on my local domain. Ive got the mailboxes setup and can send/receive emails fine when using OWA. If i try to open the mailbox using Outlook 2010, I get the below error If i try to expand the folder, i get the same message but am still able to use OWA. When I try to run a send/receive, I get the below error: After a bit of researching on the web, people suggest that the profile is corrupt. I have recreated the profile and tried again but still same error. Another post has suggested that the issue is DNS and client PCs should be able to resolve autodiscover.domain.local and server.domain.local to the IP of the server. This is fine on my network. Every user has got the same issue and I am struggling to identify what is causing the fault. Advise appreciated.

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• Reducing the size of the EDB file.

  - by Toby

  I have hit an issue on a MS SBS machine where every morning the datastore for the exchange mailboxes dismounts itself. We believe the issue is that it has grown too large over time and needs cut down a bit. As part of this we have removed (purged) some mail files that were no longer needed, which should have given us a saving of roughly 3GB (more than enough saving for what we need). So I deleted the mailboxes, then purged them and noticed that the .edb file was still reporting the same size, I dismounted and remounted it to see if that would have any effect but it did not. Am I missing a step? I have read online that you can run offline defrag on the file but that seems to only save you a small amount of whitespace. Any help would be greatly appreciated.

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• SSL Certificate in ISA Server 2004

  - by user66011

  Hi All I have a ssl certificate for Exchange which has been installed on IIS for OWA but in order for this certificate to be presented to the user when they login, i.e. visit OWA, it has to be installed also on the ISA server. This is where I have become stuck. I have installed the certificate in the Personal section, but when I go to point the web listener to the ssl certificate it is never in the list. So, my question is, am I putting the certificate in the right place on the server? If so, where should it go? Cheers

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• How can I forward Mailer Daemon notifications in Outlook 2000?

  - by Elvith

  I have a rule in Outlook 2000 which states that any incoming message should be forwarded to another adress (The mailaccount is only used to send automatic alerts and notifications of an application, answers to this adress should be forwarded to the admin of this application). When the application tries to send an eMail to a non existent adress, the resulting Mailer Daemon notification won't be forwarded and the admin of the server will notice this problem very late (if ever). Is there a way to forward such messages to another adress? The problem seems to be, that Exchange delivers such notifications as "Report" but the rules will only apply to "Messages". Thanks in advance!

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• My email server emails are being refused by some servers

  - by Havenard

  I have a Microsoft Exchange Server 2003 installed in my office. It was configured with all MX-records and SMTP relaying recomendations required to gain trust and not have my server blacklisted. It is also aparently not blacklisted in any email server blacklist I can find online, and in overall it works. I can send emails to Gmail, Hotmail, and most other email servers. Howover, some few email servers insist in not receiving my e-mails for some random reason I couldn't so far understand. There is no error, they simply drop it. Is there something I can do to get this mystery solved?

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• Challenges and Opportunities to Drive Change in the Healthcare System Explored at America’s Health Insurance Plans Exchange Conference and Institute 2013

  - by elaine blog

  The program theme at the June America’s Health Insurance Plans (AHIP) Exchange Conference and AHIP’s Institute 2013 was Transforming Our Health Care System: Navigating and Succeeding in the New Marketplace.  Topics included care delivery transformation, innovation for a new healthcare eco system, Health Insurance Exchanges, the nexus of consumerism, retail and healthcare, driving value through improved operations and leveraging technology, data and innovation to transform care. Oracle participated as a sponsor of both conferences, signaling the significant investment and activity Oracle continues to make in helping health plans, providers and government agencies become more efficient and more relevant in the healthcare market place. AHIP is a national trade association representing the health insurance industry. AHIP’s members provide health and supplemental benefits to more than 200 million Americans through employer-sponsored coverage, the individual insurance market and public programs such as Medicare and Medicaid.   AHIP advocates for public policies that expand access to affordable health care. Health plans are focusing on the Health Insurance Exchanges and the opportunities they offer to provide better access and higher quality healthcare.  With the opportunities come operational challenges to implementation and innovative technology solutions to consider.   At the Exchange Conference, Oracle hosted a breakfast symposium on “Strategies for Success:  Driving Business Transformation in the Growing Health Insurance Exchange Market”. With Health Insurance Exchanges as catalysts for change, attendees learned about how to achieve integration within an Exchange and deploy new business strategies to support health reform initiatives. Discussion covered steps and processes to successfully establish and implement enrollment systems, quote to card activities, program pricing, claims billing, automated claims processing and new customer service tools. Piyush Pushkar, COO of Benefitalign, an Oracle partner that provides solutions to adopt innovative business models for retail, HIX, consumer-centric health plan and benefits administration, spoke on the state of the Exchanges in the U.S. and the activities health plans are engaged in to support individuals entering the healthcare system, including sales automation, member enrollment automation/portals and integration strategies with the Exchanges. The Oracle and Benefitalign partnership allows seamless integration between a health plan enrollment solution with the HIX individual market and allows for the health plan to customize and characterize the offerings available to the HIX that may or may not be available through other channels.  This approach can benefit the health plan through separation of interests, but also because some state-run HIXs require such separation. Janice W. Young, Program Director, Payer IT Strategies, IDC Health Insights, reviewed a survey of health plans on their investment priorities for this last year as well as this year.  She also identified the 2013-2015 strategies of go/get to market with front end and compliance investments; leveraging existing business processes and internal technologies; and establishing best practices.  Of key interest to the audience was a reform era payer solutions platform overview mapping technologies to support the business operations. David Bonham of the Oracle Health Insurance organization moderated the panel and spoke on Oracle’s presence in healthcare and products for payers to help them drive efficiencies and gain a competitive advantage in an ever changing market. Oracle serves healthcare stakeholders with applications such as billing, rating and underwriting, analytics, CRM, enrollment, and products for processing of health insurance claims including pricing and benefits administration, as well as payment of providers through alternative, non-fee for service reimbursement methods. Oracle in Healthcare….Did you know? More than 80 healthcare payers run Oracle applications. More than 300 leading healthcare providers run Oracle applications. 10 out of the top 12 fortune Global 500 healthcare organizations run Oracle applications. For more information on Oracle solutions for healthcare payers, please visit oracle.com/insurance or these individual solution pages: Oracle Health Insurance Components Oracle Insurance Insbridge Rating and Underwriting Oracle Insurance Revenue Management and Billing Oracle Documaker Oracle Healthcare Oracle CRM Related Resources Webcast On Demand: Strategies for Success: Driving Business Transformation in the Growing Health Insurance Exchange Market Strategy Brief: Executing on the Individual Mandate: Opportunities and Challenges for Healthcare Payers White Paper: White paper: Navigating Alternative Provider Reimbursement Models of the Future Strategy Brief: Enterprise Rating Agility Improves Payer Response to Healthcare Reform Podcast: Technology Implications of Healthcare Reform Don’t forget to keep up with us year-round: Facebook: www.facebook.com/oracleinsurance Twitter: www.twitter.com/oracleinsurance YouTube: www.youtube.com/oracleinsurance

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• How to change type of information for a Title column in SharePoint MOSS 2007 List?

  - by Ruba

  I created a calendar in SharePoint MOSS 2007 that is connected to my Outlook. I added a custom column “Person” to this list and the type of information in this column is: Person or Group. In SharePoint I can hide Title column and in Calendar View show this Person field as Month View Title. So I can see on the calendar who is working that day. Problem is in Outlook. It seems like Outlook doesn’t know a thing about custom fields. In Outlook I can see only Title and few other fields. I could rename Title field to Person, but I can’t change type of information that it contains. By default it is text field and no way to change it to Person or Group. If I could change those “default” column types, then I think my problem would be solved. I know it is possible. I created a custom list, but this list has also those “sticky” Title, Created By and Modified By columns that can’t be changed or removed. Maybe I have to create a custom list with some other program or code? Please help! Thanks in advance!

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