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• Do I need to contact a lawyer to report a GPL violation in software distributed on Apple's App Store?

  - by Rinzwind

  Some company is selling software through Apple's App Store which uses portions of code that I released publicly under the GPL. The company is violating the licensing terms in two ways, by (1) not preserving my copyright statement, and not releasing their code under the GPL license and (2) by distributing my GPL-licensed code through Apple's App Store. (The Free Software Foundation has made clear that the terms of the GPL and those of the App Store are incompatible.) I want to report this to Apple, and ask that they take appropriate action. I have tried mailing them to ask for more information about the reporting process, and have received the automated reply quoted below. The last point in the list of things one needs to provide, the “a statement by you, made under penalty of perjury,” sounds as if they mean some kind of specific legal document. I'm not sure. Does this mean I need to contact a lawyer just to file the report? I'd like to avoid going through that hassle if at all possible. (Besides an answer to this specific question, I'd welcome comments and experience reports from anyone who has already had to deal with a GPL violation on Apple's App Store.) Thank you for contacting Apple's Copyright Agent. If you believe that your work has been copied in a way that constitutes infringement on Apple’s Web site, please provide the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the site; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. For further information, please review Apple's Legal Information & Notices/Claims of Copyright Infringement at: http://www.apple.com/legal/trademark/claimsofcopyright.html To expedite the processing of your claim regarding any alleged intellectual property issues related to iTunes (music/music videos, podcasts, TV, Movies), please send a copy of your notice to [email protected] For claims concerning a software application, please send a copy of your notice to [email protected]. Due to the high volume of e-mails we receive, this may be the only reply you receive from [email protected]. Please be assured, however, that Apple's Copyright Agent and/or the iTunes Legal Team will promptly investigate and take appropriate action concerning your report.

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• Overload Avoidance

  - by mikef

  A little under a year ago, Matt Simmons wrote a rather reflective article about his terrifying brush with stress-induced ill health. SysAdmins and DBAs have always been prime victims of work-related stress, but I wonder if that predilection is perhaps getting worse, despite the best efforts of Matt and his trusty side-kick, HR. The constant pressure from share-holders and CFOs to 'streamline' the workforce is partially to blame, but the more recent culprit is technology itself. I can't deny that the rise of technologies like virtualization, PowerCLI, PowerShell, and a host of others has been a tremendous boon. As a result, individual IT professionals are now able to handle more and more tasks and manage increasingly large and complex environments. But, without a doubt, this is a two-edged sword; The reward for competence is invariably more work. Unfortunately, SysAdmins play such a pivotal role in modern business that it's easy to see how they can very quickly become swamped in conflicting demands coming from different directions. However, that doesn't justify the ridiculous hours many are asked (or volunteer) to devote to their work. Admirably though their commitment is, it isn't healthy for them, it sets a dangerous expectation, and eventually something will snap. There are times when everyone needs to step up to the plate outside of 'normal' work hours, but that time isn't all the time. Naturally, with all that lovely technology, you can automate more and more of those tricky tasks to keep on top of the workload, but you are still only human. Clever though you may be, there is a very real limit to how far technology can take you. I'm not suggesting that you avoid these technologies, or deliberately aim for mediocrity; I'm just saying that you need to be more than just technically skilled (and Wesley Nonapeptide riffs on and around this topic in his excellent 'Telepathic Robot Drones' blog post). You need to be able to manage expectations, not just Exchange. Specifically, that means your own expectations of what you are capable of, because those come before everyone else's. After all, how can you keep your work-life balance under control, if you're the one setting the bar way too high? Talking to your manager, or discussing issues with your users, is only going to be productive if you have some facts to work with. "Know Thyself" is the first law of managing work overload, and this is obviously a skill which people develop over time; the fact that veteran Sysadmins exist at all is testament to this. I'd just love to know how you get to that point. Personally, I'm using RescueTime to keep myself honest, but I'm open to recommendations for better methods. Do you track your own time, do you have an intuitive sense of what is possible, or do you just rely on someone else to handle that all for you? Cheers, Michael

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• Can one draw a cube using different method/drawing mode?

  - by den-javamaniac

  Hi. I've just started learning gamedev (in particular android EGL based) and have ran over a code from Pro Android Games 2 that looks as follows: /* * Copyright (C) 2007 Google Inc. * * Licensed under the Apache License, Version 2.0 (the "License"); * you may not use this file except in compliance with the License. * You may obtain a copy of the License at * * http://www.apache.org/licenses/LICENSE-2.0 * * Unless required by applicable law or agreed to in writing, software * distributed under the License is distributed on an "AS IS" BASIS, * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. * See the License for the specific language governing permissions and * limitations under the License. */ package opengl.scenes.cubes; import java.nio.ByteBuffer; import java.nio.ByteOrder; import java.nio.IntBuffer; import javax.microedition.khronos.opengles.GL10; public class Cube { public Cube(){ int one = 0x10000; int vertices[] = { -one, -one, -one, one, -one, -one, one, one, -one, -one, one, -one, -one, -one, one, one, -one, one, one, one, one, -one, one, one, }; int colors[] = { 0, 0, 0, one, one, 0, 0, one, one, one, 0, one, 0, one, 0, one, 0, 0, one, one, one, 0, one, one, one, one, one, one, 0, one, one, one, }; byte indices[] = { 0, 4, 5, 0, 5, 1, 1, 5, 6, 1, 6, 2, 2, 6, 7, 2, 7, 3, 3, 7, 4, 3, 4, 0, 4, 7, 6, 4, 6, 5, 3, 0, 1, 3, 1, 2 }; // Buffers to be passed to gl*Pointer() functions // must be direct, i.e., they must be placed on the // native heap where the garbage collector cannot vbb.asIntBuffer() // move them. // // Buffers with multi-byte datatypes (e.g., short, int, float) // must have their byte order set to native order ByteBuffer vbb = ByteBuffer.allocateDirect(vertices.length*4); vbb.order(ByteOrder.nativeOrder()); mVertexBuffer = vbb.asIntBuffer(); mVertexBuffer.put(vertices); mVertexBuffer.position(0); ByteBuffer cbb = ByteBuffer.allocateDirect(colors.length*4); cbb.order(ByteOrder.nativeOrder()); mColorBuffer = cbb.asIntBuffer(); mColorBuffer.put(colors); mColorBuffer.position(0); mIndexBuffer = ByteBuffer.allocateDirect(indices.length); mIndexBuffer.put(indices); mIndexBuffer.position(0); } public void draw(GL10 gl) { gl.glFrontFace(GL10.GL_CW); gl.glVertexPointer(3, GL10.GL_FIXED, 0, mVertexBuffer); gl.glColorPointer(4, GL10.GL_FIXED, 0, mColorBuffer); gl.glDrawElements(GL10.GL_TRIANGLES, 36, GL10.GL_UNSIGNED_BYTE, mIndexBuffer); } private IntBuffer mVertexBuffer; private IntBuffer mColorBuffer; private ByteBuffer mIndexBuffer;} So it suggests to draw a cube using triangles. My question is: can I draw the same cube using GL_TPOLYGON? If so, isn't that an easier/more understandable way to do things?

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• What are the software design essentials? [closed]

  - by Craig Schwarze

  I've decided to create a 1 page "cheat sheet" of essential software design principles for my programmers. It doesn't explain the principles in any great depth, but is simply there as a reference and a reminder. Here's what I've come up with - I would welcome your comments. What have I left out? What have I explained poorly? What is there that shouldn't be? Basic Design Principles The Principle of Least Surprise – your solution should be obvious, predictable and consistent. Keep It Simple Stupid (KISS) - the simplest solution is usually the best one. You Ain’t Gonna Need It (YAGNI) - create a solution for the current problem rather than what might happen in the future. Don’t Repeat Yourself (DRY) - rigorously remove duplication from your design and code. Advanced Design Principles Program to an interface, not an implementation – Don’t declare variables to be of a particular concrete class. Rather, declare them to an interface, and instantiate them using a creational pattern. Favour composition over inheritance – Don’t overuse inheritance. In most cases, rich behaviour is best added by instantiating objects, rather than inheriting from classes. Strive for loosely coupled designs – Minimise the interdependencies between objects. They should be able to interact with minimal knowledge of each other via small, tightly defined interfaces. Principle of Least Knowledge – Also called the “Law of Demeter”, and is colloquially summarised as “Only talk to your friends”. Specifically, a method in an object should only invoke methods on the object itself, objects passed as a parameter to the method, any object the method creates, any components of the object. SOLID Design Principles Single Responsibility Principle – Each class should have one well defined purpose, and only one reason to change. This reduces the fragility of your code, and makes it much more maintainable. Open/Close Principle – A class should be open to extension, but closed to modification. In practice, this means extracting the code that is most likely to change to another class, and then injecting it as required via an appropriate pattern. Liskov Substitution Principle – Subtypes must be substitutable for their base types. Essentially, get your inheritance right. In the classic example, type square should not inherit from type rectangle, as they have different properties (you can independently set the sides of a rectangle). Instead, both should inherit from type shape. Interface Segregation Principle – Clients should not be forced to depend upon methods they do not use. Don’t have fat interfaces, rather split them up into smaller, behaviour centric interfaces. Dependency Inversion Principle – There are two parts to this principle: High-level modules should not depend on low-level modules. Both should depend on abstractions. Abstractions should not depend on details. Details should depend on abstractions. In modern development, this is often handled by an IoC (Inversion of Control) container.

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• Book review: Peopleware: Productive Projects and Teams

  - by DigiMortal

     Peopleware by Tom DeMarco and Timothy Lister is golden classic book that can be considered as mandatory reading for software project managers, team leads, higher level management and board members of software companies. If you make decisions about people then you cannot miss this book. If you are already good on managing developers then this book can make you even better – you will learn new stuff about successful development teams for sure. Why peopleware? Peopleware gives you very good hints about how to build up working environment for project teams where people can really do their work. Book also covers team building topics that are also important reading. As software developer I found practically all points in this book to be accurate and valid. Many times I have found my self thinking about same things and Peopleware made me more confident about my opinions. Peopleware covers also time management and planning topics that help you do way better job on using developers time effectively by minimizing the amount of interruptions by phone calls, pointless meetings and i-want-to-know-what-are-you-doing-right-now questions by managers who doesn’t write code anyway. I think if you follow suggestions given by Peopleware your developers are very happy. I suggest you to also read another great book – Death March by Edward Yourdon. Death March describes you effectively what happens when good advices given by Peopleware are totally ignored or worse yet – people are treated exactly opposite way. I consider also Death March as golden classics and I strongly recommend you to read this book too. Table of Contents Acknowledgments Preface to the Second Edition Preface to the First Edition Part 1: Managing the Human Resource Chapter 1: Somewhere Today, a Project Is Failing Chapter 2: Make a Cheeseburger, Sell a Cheeseburger Chapter 3: Vienna Waits for You Chapter 4: Quality-If Time Permits Chapter 5: Parkinson's Law Revisited Chapter 6: Laetrile Part II: The Office Environment Chapter 7: The Furniture Police Chapter 8: "You Never Get Anything Done Around Here Between 9 and 5" Chapter 9: Saving Money on Space Intermezzo: Productivity Measurement and Unidentified Flying Objects Chapter 10: Brain Time Versus Body Time Chapter 11: The Telephone Chapter 12: Bring Back the Door Chapter 13: Taking Umbrella Steps Part III: The Right People Chapter 14: The Hornblower Factor Chapter 15: Hiring a Juggler Chapter 16: Happy to Be Here Chapter 17: The Self-Healing System Part IV: Growing Productive Teams Chapter 18: The Whole Is Greater Than the Sum of the Parts Chapter 19: The Black Team Chapter 20: Teamicide Chapter 21: A Spaghetti Dinner Chapter 22: Open Kimono Chapter 23: Chemistry for Team Formation Part V: It't Supposed to Be Fun to Work Here Chapter 24: Chaos and Order Chapter 25: Free Electrons Chapter 26: Holgar Dansk Part VI: Son of Peopleware Chapter 27: Teamicide, Revisited Chapter 28: Competition Chapter 29: Process Improvement Programs Chapter 30: Making Change Possible Chapter 31: Human Capital Chapter 32:Organizational Learning Chapter 33: The Ultimate Management Sin Is Chapter 34: The Making of Community Notes Bibliography Index About the Authors

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• Oracle CRM For Public Sector, Commercial Business, Education

  - by michael.seback

  Chongqing Transport Commission Improves Management of Transport Projects The Chongqing Transport Commission is responsible for public passenger, road, and waterway transport in urban and rural areas of Chongqing. The commission administers the region's road and water industry; oversees the construction of transport infrastructure; and manages civil aviation, railroads, roads, waterways, ports, and wharves. "After studying the IT initiatives of other provincial transport commissions, we decided to use Siebel Public Sector to build our integrated transport service system. The Siebel software offers powerful functions that allow us to integrate information and improve the management of our road, rail, and waterway infrastructure projects." - Chen Xiaoming, Vice Director, Information Center, Chongqing Transport Commission. Read more here. Siemens Information Services Increases Productivity by 20% Siemens Information Services Pvt, Ltd. provides back-office account processing services to Siemens' vendors. The company works with Siemens' healthcare, energy, and industry divisions in Europe, the United States, and parts of the Asia-Pacific region. It approves financial services such as processing payroll, accounts data, purchase orders, invoices, and payments, and also creates service catalogs for customers and internal teams. "Oracle CRM ON Demand provides us with a complete view of each customer's data from the moment they log a request to the time we close it. This has eliminated manual requests, and improved the service we offer to our clients across the Asia-Pacific region." -Sunil Zutshi, General Manager, IT, Siemens Information Services Pvt, Ltd. Read more here. China Distance Education Holdings Improves Call Center Productivity by 24% China Distance Education Holdings Limited is a leading provider of online education. The organization offers 174 courses through 16 Web sites, including accounting, healthcare, law, and engineering. In 2010, 215,000 students were enrolled. "Online education is a fast growing sector in China. To maintain our competitiveness, we implemented Oracle Contact Center Anywhere to make it easier and faster for our call center staff to respond to student enquiries. As a result, their productivity increased by 24%." - Qin Songjiang, Chief Technology Officer, China Distance Education Holdings Limited. Read more here.

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• Harnessing Business Events for Predictive Decision Making - part 1 / 3

  - by Sanjeev Sharma

  Businesses have long relied on data mining to elicit patterns and forecast future demand and supply trends. Improvements in computing hardware, specifically storage and compute capacity, have significantly enhanced the ability to store and analyze mountains of data in ever shrinking time-frames. Nevertheless, the reality is that data growth is outpacing storage capacity by a factor of two and computing power is still very much bounded by Moore's Law, doubling only every 18 months.Faced with this data explosion, businesses are exploring means to develop human brain-like capabilities in their decision systems (including BI and Analytics) to make sense of the data storm, in other words business events, in real-time and respond pro-actively rather than re-actively. It is more like having a little bit of the right information just a little bit before hand than having all of the right information after the fact. To appreciate this thought better let's first understand the workings of the human brain.Neuroscience research has revealed that the human brain is predictive in nature and that talent is nothing more than exceptional predictive ability. The cerebral-cortex, part of the human brain responsible for cognition, thought, language etc., comprises of five layers. The lowest layer in the hierarchy is responsible for sensory perception i.e. discrete, detail-oriented tasks whereas each of the above layers increasingly focused on assembling higher-order conceptual models. Information flows both up and down the layered memory hierarchy. This allows the conceptual mental-models to be refined over-time through experience and repetition. Secondly, and more importantly, the top-layers are able to prime the lower layers to anticipate certain events based on the existing mental-models thereby giving the brain a predictive ability. In a way the human brain develops a "memory of the future", some sort of an anticipatory thinking which let's it predict based on occurrence of events in real-time. A higher order of predictive ability stems from being able to recognize the lack of certain events. For instance, it is one thing to recognize the beats in a music track and another to detect beats that were missed, which involves a higher order predictive ability.Existing decision systems analyze historical data to identify patterns and use statistical forecasting techniques to drive planning. They are similar to the human-brain in that they employ business rules very much like mental-models to chunk and classify information. However unlike the human brain existing decision systems are unable to evolve these rules automatically (AI still best suited for highly specific tasks) and  predict the future based on real-time business events. Mistake me not,  existing decision systems remain vital to driving long-term and broader business planning. For instance, a telco will still rely on BI and Analytics software to plan promotions and optimize inventory but tap into business events enabled predictive insight to identify specifically which customers are likely to churn and engage with them pro-actively. In the next post, i will depict the technology components that enable businesses to harness real-time events and drive predictive decision making.

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• Are we ready for the Cloud computing era?

  - by andrewkatumba

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} "Elite?" developer circles are abuzz with the notion of Cloud computing . The increasing bandwidth, the desire for faster and leaner operations and ofcourse the need for outsourcing non core it related business requirements e.g wordprocessing, spreadsheets, data backups. In strolls Chrome OS (am sure other similar OSes will join with their own wagons for us to jump on), offering just that, internet based services(more like a repository of), quick efficient and "reliable" and for the most part cheap and often time even free! And we all go rhapsodic!  It boils down to the age old dilemma, "if the cops are so busy protecting us then who will protect them" (even the folks back at Hollywood keep us reminded)! Who is going to ensure that these internet based services do not go down(either intentionally or by some malicious third party) leading to a multinational colossal disaster .At the risk of sounding pessimistic,  IT IS NOT AN ISSUE OF TRUST, this is but a mere case of Murphy's Law!  What then? Should the "cloud" be trusted to this extent at this time?  This is an era where challenges are rapidly solved with lightning promptness to "beat the competition", my hope is that our solutions are not just creating problems that we may not be able to solve!  Keeping my ear on the Ground.

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• Perfect is the enemy of “Good Enough”

  - by Daniel Moth

  This is one of the quotes that I was against, but now it is totally part of my core beliefs: "Perfect is the enemy of Good Enough" Folks used to share this quote a lot with me in my early career and my frequent interpretation was that they were incompetent people that were satisfied with mediocrity, i.e. I ignored them and their advice. (Yes, I went through an arrogance phase). I later "grew up" and "realized" that they were missing the point, so instead of ignoring them I would retort: "Of course we have to aim for perfection, because as human beings we'll never achieve perfection, so by aiming for perfection we will indeed achieve good enough results". (Yes, I went through a smart ass phase). Later I grew up a bit more and "understood" that what I was really being told is to finish my work earlier and move on to other things because by trying to perfect that one thing, another N things that I was responsible for were suffering by not getting my attention - all things on my plate need to move beyond the line, not just one of them to go way over the line. It is really a statement of increasing scale and scope. To put it in other words, getting PASS grades on 10 things is better than getting an A+ with distinction on 1-2 and a FAIL on the rest. Instead of saying “I am able to do very well these X items” it is best if you can say I can do well enough on these X * Y items”, where Y > 1. That is how breadth impact is achieved. In the future, I may grow up again and have a different interpretation, but for now - even though I secretly try to "perfect" things, I try not to do that at the expense of other responsibilities. This means that I haven't had anybody quote that saying to me in a while (or perhaps my quality of work has dropped so much that it doesn't apply to me any more - who knows :-)). Wikipedia attributes the quote to Voltaire and it also makes connections to the “Law of diminishing returns”, and to the “80-20 rule” or “Pareto principle”… it commonly takes 20% of the full time to complete 80% of a task while to complete the last 20% of a task takes 80% of the effort …check out the Wikipedia entry on “Perfect is the enemy of Good” and its links. Also use your favorite search engine to search and see what others are saying (Bing, Google) – it is worth internalizing this in a way that makes sense to you… Comments about this post by Daniel Moth welcome at the original blog.

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• Fedora-13 not detecting USB HDD enclosure (with HDD)

  - by Ramy

  I recently purchased this enclosure: http://www.amazon.com/Inland-2-5-Inc.../dp/B003SZ2Y12 and this HDD: http://www.amazon.com/Seagate-Barrac...3811667&sr=8-1 Now, I let my brother in law use the enclosure with his 160GB disk to back some stuff up. He then gave me that disk in my enclosure and I backed up my computer and my fiances computer. So...obviously, i had no problem mounting that disk. I plan on keeping this disk as my "natural disaster backup" (in case my apartment building burns down, i still have that disk with my stuff backed up). I want to use the 1.5T disk as my regular/more frequent backup device, but it doesn't seem to be mounting to my F-13 machine. I searched through this forum and found someone advising to run the following: # mount -t vfat /dev/sda1 /mnt this is the output i get when I run that: mount: /dev/sda1 already mounted or /mnt busy mount: according to mtab, /dev/sda1 is mounted on /boot Thing is, shouldn't this disk automatically mount just like the LAST disk in the same enclosure with the same USB cable and power supply? Any help would be greatly appreciated. THANKS!

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• Stream video file in debian?

  - by Rob

  I've tried ffserver with ffmpeg, I've tried VLC, and I'm not sure what else to try or what I've done wrong. I've gone through, with VLC +-[ robert@s10 ]--[ ~ ] +[#!]¬ vlc --version VLC media player 2.0.0 Twoflower (revision 2.0.0-0-g421a4fc) VLC version 2.0.0 Twoflower (2.0.0-0-g421a4fc) Compiled by buildd on biber.debian.org (Mar 1 2012 22:21:37) Compiler: gcc version 4.6.2 (Debian 4.6.2-14) This program comes with NO WARRANTY, to the extent permitted by law. You may redistribute it under the terms of the GNU General Public License; see the file named COPYING for details. Written by the VideoLAN team; see the AUTHORS file. and tried everything I could in the streaming section, but I can't get the stream to actually work. Looking around, apparently debian strips the encoders from the package? I want to do share some videos I've made with friends on IRC, and it would be easiest if I could just stream it so we can all watch at the same time and critique parts of it in real time. Has anyone done something similar? Linux s10 3.2.0-2-686-pae #1 SMP Tue Mar 20 19:48:26 UTC 2012 i686 GNU/Linux Basic home network, I am behind a NAT (192.168.1.*) and have dynamic DNS set up. That doesn't really matter too much, I can figure that out, but it's not even working locally. I have a file server set up and could just share the files that way, but I'd rather have everyone watching at the same time (or just about). Not worried about installing new packages or building something from source, that's not a big issue, just want to get it working. Big plus if I can do it from command line.

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• Running gdb on Ubuntu 9.10 Apache2 Install

  - by AJ

  Hi all, I am trying to run gdb to debug my Ubuntu 9.10 Apache2 install and having a couple of problems: It seems like the package installed by Ubuntu for Apache2 does not include debugging symbols; is there a different version of the package I should be using for developing/debugging? When I try to run gdb, I get an error that looks to be caused by some missing environment variable. Are there additional options I should pass to "run" to get this to work? Here is the output of the debugger session: root@aj-ubuntu:/usr/sbin# gdb apache2 GNU gdb (GDB) 7.0-ubuntu Copyright (C) 2009 Free Software Foundation, Inc. License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html> This is free software: you are free to change and redistribute it. There is NO WARRANTY, to the extent permitted by law. Type "show copying" and "show warranty" for details. This GDB was configured as "x86_64-linux-gnu". For bug reporting instructions, please see: <http://www.gnu.org/software/gdb/bugs/>... Reading symbols from /usr/sbin/apache2...(no debugging symbols found)...done. (gdb) run -X Starting program: /usr/sbin/apache2 -X [Thread debugging using libthread_db enabled] apache2: bad user name ${APACHE_RUN_USER} Program exited with code 01. (gdb) Thanks in advance, -aj

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• Inbound SIP calls through Cisco 881 NAT hang up after a few seconds

  - by MasterRoot24

  I've recently moved to a Cisco 881 router for my WAN link. I was previously using a Cisco Linksys WAG320N as my modem/router/WiFi AP/NAT firewall. The WAG320N is now running in bridged mode, so it's simply acting as a modem with one of it's LAN ports connected to FE4 WAN on my Cisco 881. The Cisco 881 get's a DHCP provided IP from my ISP. My LAN is part of default Vlan 1 (192.168.1.0/24). General internet connectivity is working great, I've managed to setup static NAT rules for my HTTP/HTTPS/SMTP/etc. services which are running on my LAN. I don't know whether it's worth mentioning that I've opted to use NVI NAT (ip nat enable as opposed to the traditional ip nat outside/ip nat inside) setup. My reason for this is that NVI allows NAT loopback from my LAN to the WAN IP and back in to the necessary server on the LAN. I run an Asterisk 1.8 PBX on my LAN, which connects to a SIP provider on the internet. Both inbound and outbound calls through the old setup (WAG320N providing routing/NAT) worked fine. However, since moving to the Cisco 881, inbound calls drop after around 10 seconds, whereas outbound calls work fine. The following message is logged on my Asterisk PBX: [Dec 9 15:27:45] WARNING[27734]: chan_sip.c:3641 retrans_pkt: Retransmission timeout reached on transmission [email protected] for seqno 1 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions Packet timed out after 6528ms with no response [Dec 9 15:27:45] WARNING[27734]: chan_sip.c:3670 retrans_pkt: Hanging up call [email protected] - no reply to our critical packet (see https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions). (I know that this is quite a common issue - I've spend the best part of 2 days solid on this, trawling Google.) I've done as I am told and checked https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions. Referring to the section "Other SIP requests" in the page linked above, I believe that the hangup to be caused by the ACK from my SIP provider not being passed back through NAT to Asterisk on my PBX. I tried to ascertain this by dumping the packets on my WAN interface on the 881. I managed to obtain a PCAP dump of packets in/out of my WAN interface. Here's an example of an ACK being reveived by the router from my provider: 689 21.219999 193.x.x.x 188.x.x.x SIP 502 Request: ACK sip:[email protected] | However a SIP trace on the Asterisk server show's that there are no ACK's received in response to the 200 OK from my PBX: http://pastebin.com/wwHpLPPz In the past, I have been strongly advised to disable any sort of SIP ALGs on routers and/or firewalls and the many posts regarding this issue on the internet seem to support this. However, I believe on Cisco IOS, the config command to disable SIP ALG is no ip nat service sip udp port 5060 however, this doesn't appear to help the situation. To confirm that config setting is set: Router1#show running-config | include sip no ip nat service sip udp port 5060 Another interesting twist: for a short period of time, I tried another provider. Luckily, my trial account with them is still available, so I reverted my Asterisk config back to the revision before I integrated with my current provider. I then dialled in to the DDI associated with the trial trunk and the call didn't get hung up and I didn't get the error above! To me, this points at the provider, however I know, like all providers do, will say "There's no issues with our SIP proxies - it's your firewall." I'm tempted to agree with this, as this issue was not apparent with the old WAG320N router when it was doing the NAT'ing. I'm sure you'll want to see my running-config too: ! ! Last configuration change at 15:55:07 UTC Sun Dec 9 2012 by xxx version 15.2 no service pad service tcp-keepalives-in service tcp-keepalives-out service timestamps debug datetime msec localtime show-timezone service timestamps log datetime msec localtime show-timezone no service password-encryption service sequence-numbers ! hostname Router1 ! boot-start-marker boot-end-marker ! ! security authentication failure rate 10 log security passwords min-length 6 logging buffered 4096 logging console critical enable secret 4 xxx ! aaa new-model ! ! aaa authentication login local_auth local ! ! ! ! ! aaa session-id common ! memory-size iomem 10 ! crypto pki trustpoint TP-self-signed-xxx enrollment selfsigned subject-name cn=IOS-Self-Signed-Certificate-xxx revocation-check none rsakeypair TP-self-signed-xxx ! ! crypto pki certificate chain TP-self-signed-xxx certificate self-signed 01 quit no ip source-route no ip gratuitous-arps ip auth-proxy max-login-attempts 5 ip admission max-login-attempts 5 ! ! ! ! ! no ip bootp server ip domain name dmz.merlin.local ip domain list dmz.merlin.local ip domain list merlin.local ip name-server x.x.x.x ip inspect audit-trail ip inspect udp idle-time 1800 ip inspect dns-timeout 7 ip inspect tcp idle-time 14400 ip inspect name autosec_inspect ftp timeout 3600 ip inspect name autosec_inspect http timeout 3600 ip inspect name autosec_inspect rcmd timeout 3600 ip inspect name autosec_inspect realaudio timeout 3600 ip inspect name autosec_inspect smtp timeout 3600 ip inspect name autosec_inspect tftp timeout 30 ip inspect name autosec_inspect udp timeout 15 ip inspect name autosec_inspect tcp timeout 3600 ip cef login block-for 3 attempts 3 within 3 no ipv6 cef ! ! multilink bundle-name authenticated license udi pid CISCO881-SEC-K9 sn ! ! username xxx privilege 15 secret 4 xxx username xxx secret 4 xxx ! ! ! ! ! ip ssh time-out 60 ! ! ! ! ! ! ! ! ! interface FastEthernet0 no ip address ! interface FastEthernet1 no ip address ! interface FastEthernet2 no ip address ! interface FastEthernet3 switchport access vlan 2 no ip address ! interface FastEthernet4 ip address dhcp no ip redirects no ip unreachables no ip proxy-arp ip nat enable duplex auto speed auto ! interface Vlan1 ip address 192.168.1.1 255.255.255.0 no ip redirects no ip unreachables no ip proxy-arp ip nat enable ! interface Vlan2 ip address 192.168.0.2 255.255.255.0 ! ip forward-protocol nd ip http server ip http access-class 1 ip http authentication local ip http secure-server ip http timeout-policy idle 60 life 86400 requests 10000 ! ! no ip nat service sip udp port 5060 ip nat source list 1 interface FastEthernet4 overload ip nat source static tcp x.x.x.x 80 interface FastEthernet4 80 ip nat source static tcp x.x.x.x 443 interface FastEthernet4 443 ip nat source static tcp x.x.x.x 25 interface FastEthernet4 25 ip nat source static tcp x.x.x.x 587 interface FastEthernet4 587 ip nat source static tcp x.x.x.x 143 interface FastEthernet4 143 ip nat source static tcp x.x.x.x 993 interface FastEthernet4 993 ip nat source static tcp x.x.x.x 1723 interface FastEthernet4 1723 ! ! logging trap debugging logging facility local2 access-list 1 permit 192.168.1.0 0.0.0.255 access-list 1 permit 192.168.0.0 0.0.0.255 no cdp run ! ! ! ! control-plane ! ! banner motd Authorized Access only ! line con 0 login authentication local_auth length 0 transport output all line aux 0 exec-timeout 15 0 login authentication local_auth transport output all line vty 0 1 access-class 1 in logging synchronous login authentication local_auth length 0 transport preferred none transport input telnet transport output all line vty 2 4 access-class 1 in login authentication local_auth length 0 transport input ssh transport output all ! ! end ...and, if it's of any use, here's my Asterisk SIP config: [general] context=default ; Default context for calls allowoverlap=no ; Disable overlap dialing support. (Default is yes) udpbindaddr=0.0.0.0 ; IP address to bind UDP listen socket to (0.0.0.0 binds to all) ; Optionally add a port number, 192.168.1.1:5062 (default is port 5060) tcpenable=no ; Enable server for incoming TCP connections (default is no) tcpbindaddr=0.0.0.0 ; IP address for TCP server to bind to (0.0.0.0 binds to all interfaces) ; Optionally add a port number, 192.168.1.1:5062 (default is port 5060) srvlookup=yes ; Enable DNS SRV lookups on outbound calls ; Note: Asterisk only uses the first host ; in SRV records ; Disabling DNS SRV lookups disables the ; ability to place SIP calls based on domain ; names to some other SIP users on the Internet ; Specifying a port in a SIP peer definition or ; when dialing outbound calls will supress SRV ; lookups for that peer or call. directmedia=no ; Don't allow direct RTP media between extensions (doesn't work through NAT) externhost=<MY DYNDNS HOSTNAME> ; Our external hostname to resolve to IP and be used in NAT'ed packets localnet=192.168.1.0/24 ; Define our local network so we know which packets need NAT'ing qualify=yes ; Qualify peers by default dtmfmode=rfc2833 ; Set the default DTMF mode disallow=all ; Disallow all codecs by default allow=ulaw ; Allow G.711 u-law allow=alaw ; Allow G.711 a-law ; ---------------------- ; SIP Trunk Registration ; ---------------------- ; Orbtalk register => <MY SIP PROVIDER USER NAME>:[email protected]/<MY DDI> ; Main Orbtalk number ; ---------- ; Trunks ; ---------- [orbtalk] ; Main Orbtalk trunk type=peer insecure=invite host=sipgw3.orbtalk.co.uk nat=yes username=<MY SIP PROVIDER USER NAME> defaultuser=<MY SIP PROVIDER USER NAME> fromuser=<MY SIP PROVIDER USER NAME> secret=xxx context=inbound I really don't know where to go with this. If anyone can help me find out why these calls are being dropped off, I'd be grateful if you could chime in! Please let me know if any further info is required.

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• DHCP not responding from laptop or router, but works on directly plugged PC?

  - by Matt H

  I'm at my sister in law's place in Singapore. I'm not from Singapore but am here for a few months. She has some sort of cable modem made by motorolla (SB5101 Surfboard). I think it goes, through starhub or similar provider. Anyhow, her PC is directly attached by cable (not wireless) and she can access the internet. There is no wireless router connected to it. The PC is configured with DHCP and appears to be working. However, the moment I unplug her PC and plug in my laptop, it doesn't get an address. The interesting thing here is that I also see this toredo tunnel adaptor etc. I'm not familiar with what that is. It appears to be being assigned an IP v6 address and an IP v4 address. I thought perhaps it's my laptop, but also when I plug in my DDWRT based router, it also fails to get a DHCP assigned address on the WAN port. I can't also seem to connect into any web configuration on the motorolla modem either. Any ideas? what kind of setup is this? all I'd like to do is plug in my wireless router so I can roam around the house and also access the internet.

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• Are there any Microsoft Exchange Clients for iOS and Android that store their local data in an encrypted manner?

  - by Zac B

  I don't feel like this is a product recommendation question, more of a "does this tech even exist and is it feasible" question, but if I'm wrong, feel free to give this question the boot. Context: Our company has a bunch of traveling employees who access the company's Exchange server via thier iDevices or android phones, but because of the data protection laws in the state where our company is based (and the nature of the data our company works with), a recent security audit found that all mobile devices (laptops, phones, etc) operated by our company need to have all company correspondence and related data encrypted all the time. For laptops, that was easy: BitLocker or TrueCrypt, problem solved. For phones and tablets, however, I'm stumped. Sure, you can put lock screens/passwords on the phones, but the data is still accessible via external extraction, as law enforcement authorities already know. Question: Are there any clients for Microsoft Exchange that run on iOS or Android which store local data encrypted? The people using our mobile devices do a lot of their work while offline, so just giving them OWA access with SSL connection security isn't enough. Are there apps/technologies that present an additional login credential prompt to decrypt locally stored data in the app's storage area on the phone? My gut reaction when I started looking into this was "that doesn't sound like something Apple would allow into the App Store", but I've been wrong before...

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• I can't download or stream for more then 3 sec, and then the conection activity just dies

  - by JMHein

  Just got a new internet connection installed at my sisters place, but it randomly just stops working. At first it was only affecting flash videos. they would randomly just stop buffering. I did a lot of research on this and found that there can be many things that cause this exact trouble. I then tried IE and some flash would stream fine, but still random deaths. So I told my brother in law to reset the router and modem and that fixed the problem for them but not my laptop. I then started trying to fix the flash problem only to fined that downloads of any kind were affected. Now it is so bad that 50% of page loads will never finish because the connection drops to 0% usage with in a split sec. I can't get flash reinstalled because the installer is trying to download but the download dies at 8% I tried up loading a large file by FTP to a web server with no troubles. Yet any activity on my end that takes longer then about 1 sec to finish, just never finishes I can watch the network log in the taskmanager and it spikes for ruffly one sec then drops back to zero and when I go back to the web page it says it is still loading and no matter how long I let it sit it never does any thing more till I reload then it will again create a very short spike of activity on the connection and then drop to zero. Also if I start a download and it does drop off I can restart the download where it left off and get up to 100Kb/s for around the same one sec then it drops to around 14Kb/s then zero a sec latter... I am running Win 7 home prem x64 with FF11 and IE8 I have simply tried every thing I can short of calling up the ISP which very likely will get me no where fast. any advice on what step to take to figure this out would be nice. I am not even sure it is not just an ISP problem. (at least I should be able to get flash reinstalled once I get back home)

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• multiple folder structures/views

  - by Sojourner

  Newbie. Setting up a server for a law firm. Want to set up the folder structure as follows: Client 1 Name -- Matter 1 (i.e. setting up corporation) -- Matter 2 (i.e. divorce) -- Matter 3 (i.e. setting up trust) Client 2 Name -- Matter 1 Client 3 Name -- Matter 1 and so on. But the attorneys prefer navigating a folder structure, more based on what case type: Civil -- Client 1 Name (i.e. Smythe) -- Client 2 Name (i.e. Jones) -- Client 3 Name (i.e. Johson) -- Landlord/Tenant -- Client 1 Name (i.e. Jones) -- Client 2 Name (i.e. Johson) -- Class Action Suits -- Suit 1 -- Suit 2 Personal Injury -- Client 1 Name -- Client 2 Name -- Client 3 Name Criminal -- Client 1 Name (i.e. Smythe) I'd like to know if it's possible to set up the server with the first folder structure (it's more organized and easier to employ scripts), while having the second folder structure available for users who find it easier to deal with the same types of cases grouped together.

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• Easiest way to send encrypted email?

  - by johnnyb10

  To comply with Massachusetts's new personal information protection law, my company needs to (among other things) ensure that anytime personal information is sent via email, it's encrypted. What is the easiest way to do this? Basically, I'm looking for something that will require the least amount of effort on the part of the recipient. If at all possible, I really want to avoid them having to download a program or go through any steps to generate a key pair, etc. So command-line GPG-type stuff is not an option. We use Exchange Server and Outlook 2007 as our email system. Is there a program that we can use to easily encrypt an email and then fax or call the recipient with a key? (Or maybe our email can include a link to our website containing our public key, that the recipient can download to decrypt the mail?) We won't have to send many of these encrypted emails, but the people who will be sending them will not be particularly technical, so I want it to be as easy as possible. Any recs for good programs would be great. Thanks.

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• Monitoring outgoing messages using EXIM

  - by dashmug

  I work as an IT guy in a law firm. I am recently asked to make a system wherein all the outgoing emails coming from our server to our clients will be put on hold first and wait for approval before it gets sent to the client. Our mail server uses Exim (that's what it says in cPanel). I am planning to create filters where the outgoing emails will be forwarded to an editor account. Then, the editor will review and edit the contents of the email. When the editor already approves the email, it will then get sent to the client by the editor but still using the original sender in the "From:" and "Reply-To:" field. I found some pointers from this site = http://www.devco.net/archives/2006/03/24/saving_copies_of_all_email_using_exim.php. Once the filters are in place, I want to make a simple PHP interface for the editor to check the forwarded emails and edit them if necessary. The editor can then click on an "Approve" button that will finally deliver the message using the original sender. I'm also thinking that maybe a PHP-less system will be enough. The editor can receive the emails from his own email client edit them and simply send the email as if he is the original sender. Is my plan feasible? Will there be issues that I have overlooked? Does it have the danger of being treated as spam by the other mailservers since I'll be messing up the headers?

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• Pre-startup segmentation fault with ptrace

  - by sfink

  I have somehow managed to mangle my computer so that any time I attempt to use something that uses ptrace to trace another process (eg strace, gdb), I get an immediate segmentation fault. For example: # strace /bin/true execve("/bin/true", ["/bin/true"], [/* 27 vars */]) = 0 --- SIGSEGV (Segmentation fault) @ 0 (0) --- +++ killed by SIGSEGV +++ or with gdb: # gdb /bin/true GNU gdb Fedora (6.8-27.el5) Copyright (C) 2008 Free Software Foundation, Inc. License GPLv3+: GNU GPL version 3 or later This is free software: you are free to change and redistribute it. There is NO WARRANTY, to the extent permitted by law. Type "show copying" and "show warranty" for details. This GDB was configured as "x86_64-redhat-linux-gnu"... (no debugging symbols found) (gdb) run Starting program: /bin/true Program terminated with signal SIGSEGV, Segmentation fault. The program no longer exists. You can't do that without a process to debug. rpm -V comes up clean on strace, gdb, and glibc. I do not have any LD_* variables set, and PATH has nothing special in it.

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• how would it be possible to discover a cable modem's MAC remotely?

  - by amateurenthusiast

  i was reading the back archives of a canadian privacy law blog, and he linked to a judicial decision. apparently as part of an investigation in which were used yahoo chat and google's old 'hello' image trading program the officer was able to determine a suspect's modem's MAC address: In order to determine who STEPHTOSH was, the officer did a trace on a programme called WHO IS in an effort to learn from where STEPHTOSH was coming. WHO IS is a command program available to the public. The officer was able to ascertain that the person using the name STEPHTOSH was a Rogers Internet customer. The officer was able to obtain the Internet Protocol address, also known as the I.P. There is only one location for an I.P., which is unique to that subscriber. By use of the website known as DNS STUFF.com, one is able to find with which company this I.P. is registered. It was ascertained that the I.P. address used by STEPHTOSH was registered to Rogers Cable, from the Toronto area. The officer also learned the Cable Modem MAC address used by STEPHTOSH. This was all the information the officer was able to amass. now it was my understanding that the MAC address of any given device can only be accessed if you're only one 'hop' away on the Internet. the suspect in question was in Markham and the officer part of the Toronto Police, so it's conceivable that they both might have used Rogers internet. but would that still put them only one 'hop' away from each other? i thought the first hop after the modem was usually the ISP? and if he'd used a netBIOS query against this guy's machine it would return the ethernet card's MAC, not the modem's. so is this guy on the same rogers subnet as the suspect's cable modem, is that functionality part of google's Hello (i could only think that it would be possible if Hello operated as a virtual LAN or something), does the officer have remote access to the arp caches of the routers at Rogers or is he just full of crap and lying to make his case stronger?

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• Parallels Plesk returning strange numbers

  - by Jack W-H

  Hi everyone, As a relatively new Server Admin I've become a bit confused by some statistics Parallels Plesk Panel 10.0.1 is returning to me. I have a domain ('subscription') set up, mysite.com. Mysite.com only hosts files, mostly images Its file contents use up about 390MB of disk space Here's a screenshot: this is what Plesk is reporting mysite.com to use: And some more info: Now this is pretty confusing... I thought at first my site might have been hacked and had contents written to disk, but I checked and all is in order, nothing has been hacked into as far as I can tell. So I had a look in the site's CP for some more in-depth statistics, and this is what's returned... Now - sod's law - when I go to check my disk space statistics in more depth via the control panel, this morning it says "The data were not collected yet." - not too sure what that means, but, last night when I checked it was reporting something odd. It said Files were using up 390MB, but 1.80GB or so were being used up by 'Mail Accounts'. This is really strange, as there are no mail accounts set up for the domain. The only hint of 'mail' there is, is the catchall set up to forward *@mysite.com to a separate, ISP-hosted email account. Any ideas anybody? I can post more details if you need it. Sorry to be a bit vague but I'm not sure what else I can post. Thanks, Jack

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• How do I convert a video to GIF using ffmpeg, with reasonable quality?

  - by Kamil Hismatullin

  I'm converting .flv movie to .gif file with ffmpeg. ffmpeg -i input.flv -ss 00:00:00.000 -pix_fmt rgb24 -r 10 -s 320x240 -t 00:00:10.000 output.gif It works great, but output gif file has a very law quality. Any ideas how can I improve quality of converted gif? Output of command: $ ffmpeg -i input.flv -ss 00:00:00.000 -pix_fmt rgb24 -r 10 -s 320x240 -t 00:00:10.000 output.gif ffmpeg version 0.8.5-6:0.8.5-0ubuntu0.12.10.1, Copyright (c) 2000-2012 the Libav developers built on Jan 24 2013 14:52:53 with gcc 4.7.2 *** THIS PROGRAM IS DEPRECATED *** This program is only provided for compatibility and will be removed in a future release. Please use avconv instead. Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'input.flv': Metadata: major_brand : mp42 minor_version : 0 compatible_brands: isommp42 creation_time : 2013-02-14 04:00:07 Duration: 00:00:18.85, start: 0.000000, bitrate: 3098 kb/s Stream #0.0(und): Video: h264 (High), yuv420p, 1280x720, 2905 kb/s, 25 fps, 25 tbr, 50 tbn, 50 tbc Metadata: creation_time : 1970-01-01 00:00:00 Stream #0.1(und): Audio: aac, 44100 Hz, stereo, s16, 192 kb/s Metadata: creation_time : 2013-02-14 04:00:07 [buffer @ 0x92a8ea0] w:1280 h:720 pixfmt:yuv420p [scale @ 0x9215100] w:1280 h:720 fmt:yuv420p -> w:320 h:240 fmt:rgb24 flags:0x4 Output #0, gif, to 'output.gif': Metadata: major_brand : mp42 minor_version : 0 compatible_brands: isommp42 creation_time : 2013-02-14 04:00:07 encoder : Lavf53.21.1 Stream #0.0(und): Video: rawvideo, rgb24, 320x240, q=2-31, 200 kb/s, 90k tbn, 10 tbc Metadata: creation_time : 1970-01-01 00:00:00 Stream mapping: Stream #0.0 -> #0.0 Press ctrl-c to stop encoding frame= 101 fps= 32 q=0.0 Lsize= 8686kB time=10.10 bitrate=7045.0kbits/s dup=0 drop=149 video:22725kB audio:0kB global headers:0kB muxing overhead -61.778676% Thanks.

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• Site name questions [closed]

  - by avenas8808

  I'm creating a website on German cars. No issues with it, since it's basically a PHP site, and let's say for the sake of argument, there are no server issues. However, I plan to call it "autohaus" (well, for the sake of this scenario anyway, it's not its actual name) The site is not for commercial gain; it's a fansite. Legally, can I use a name for a website if it's a commonly-used one - "autohaus" appears to be this. There are other sites called "Autohaus" but could someone use a similar name for non-commercial, information/educational use? Basically, what's the copyright law for such a situation? Currently my site is only on localhost for now, but what if I did want to release it to the web? Obviously the legal issues have to be taken into account before the site goes live, but there's no Data Protection Act. etc. since it's not selling anything, and no-one's buying anything, and the pictures in it are being used educationally (but that's for another question entirely)] [NOTE: This question is on trademark/names etc. not domains]

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• How can you exclude folders from appearing in the Recent Items feature of Windows 7 start menu?

  - by Jordan Weinstein

  to be clear, I like the 'recent items' feature. I do not want to turn it off. I work at a law firm where we integrate Office with a document management system (DMS). If recent items are turned on, those DMS opened documents will show up in the recent items of a Windows 7 start menu when hovering over Word (or Excel\PPT etc). However the integration doesn't work correctly so if a user were to click on one of those, something wouldn't work right. In short, we've always needed to turn off Recent Items completely for a DMS integrated workstation. Curious if anyone knows of a way to exclude a directory from being "captured" so to speak. When you open a DMS document, the file gets copied to local directory where it saves it as you work, until you close and it checks it back in to the DMS. I'd like to be able to exclude that local directory from recent items. so local files in My Docs and Desktop would show up in recent items, but not DMS opened documents. Hope this makes sense.

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