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  • Excel or OpenOffice Table Summary: how to reconstruct a table from another, with "missing" values

    - by Gilberto
    I have a table of values (partial) with 3 columns: month (from 1 to 12), code and value. E.g., MONTH | CODE | VALUE 1 | aaa | 111 1 | bbb | 222 1 | ccc | 333 2 | aaa | 1111 2 | ccc | 2222 The codes are clients and the values are sales volumes. Each row represents the sales for one month for one client. So I have three clients, namely aaa, bbb, and ccc. For month=1 their sales volumes are: aaa-111, bbb-222, and ccc-333. A client may or may not have sales for every month; for example, for the month 2, the client bbb has no sales. I have to construct a completed summary table for all the MONTH / CODE pairs with their corresponding VALUE (using the value from the "partial" table, if present, otherwise print a string "missing"). MONTH | CODE | VALUE 1 | aaa | 111 1 | bbb | 222 1 | ccc | 333 2 | aaa | 1111 2 | bbb | missing 2 | ccc | 2222 Or, to put it another way, the table is a linear representation of a matrix:                                 and I want to identify the cells for which no value was provided. How can I do that?

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  • What Gets Measured Gets Managed

    - by steve.diamond
    OK, so if I were to claim credit for inventing that expression, I guess I could share the mantle with Al Gore, creator of the Internet. But here's the point: How many of us acquire CRM systems without specifically benchmarking several key performance indicators across sales, marketing and service BEFORE and AFTER deployment of said system? Yes, this may sound obvious and it might provoke the, "Well of course, Diamond!" response, but is YOUR company doing this? Can you define in quantitative terms the delta across multiple parameters? I just trolled the Web site of one of my favorite sales consultancy firms, The Alexander Group. Right on their home page is a brief appeal citing the importance of benchmarking. The corresponding landing page states, "The fact that hundreds of sales executives now track how their sales forces spend time means they attach great value to understanding how much time sellers actually devote to selling." The opportunity is to extend this conversation to benchmarking the success that companies derive from the investment they make in CRM systems, i.e., to the automation side of the equation. To a certain extent, the 'game' is analogous to achieving optimal physical fitness. One may never quite get there, but beyond the 95% threshold of "excellence," she/he may be entering the realm of splitting infinitives. But at the very start, and to quote verbiage from the aforementioned Alexander Group Web page, what gets measured gets managed. And getting to that 95% level along several key indicators would be a high quality problem indeed, don't you think? Yes, this could be a "That's so 90's" conversation, but is it really?

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  • UK Partner Briefing – Business Analytics - 24 Sept 2012

    - by Mike.Hallett(at)Oracle-BI&EPM
    Monday 24th September 2012 - Oracle City Office, London Register Here for this important, free briefing Oracle Partners are invited to attend this Business Analytics Partner Briefing on 24th September 2012 in Oracle’s London Moorgate Offices with Particular focus on Exalytics, Endeca and, BI Mobile. Who should attend? Oracle Business Analytics is one of our fastest growing product lines, hence this briefing will be of value to any executives looking for new business opportunities or extending their existing Analytics line of business Background This half day event will inform you of Oracle's Business Analytics strategy, how your organisation can gain commercial advantage from reselling and deploying Oracle's BI portfolio, and the tools and resources to support your sales engagements. Agenda 13:45 – Registration, Coffee, and iPad set up 14:30 – Briefing Commences: Welcome & Introduction to the Business Analytics FY13 Strategy from Mike Pell, VP UK Business Analytics Sales 15:15 – Exalytics: Speed of Thought Analytics 16:00 – Mobile BI & Endeca 16:45 – Event Wrap-up and Q&A 17:00 – Meet the UK BI Sales Team: Networking Please note – If you have an iPad please bring it with you to the session, as we will be helping to set these up with BI Mobile from 13:45 onwards. Click here to register now for this briefing for Oracle Partners. Best regards, Mike Pell                                  Duncan Fitter                           Mike Thompson VP UK Analytics Sales             BA Business Development       Alliances & Channels

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  • "Has Oracle written the script for CRM success?" - Anthony Lye on Customer Experience at BAFTA

    - by Richard Lefebvre
    Anthony Lye showcased Oracle Fusion CRM at a BAFTA gathering, and MyCustomer.com covered the story under the title of "Has Oracle written the script for CRM success?' According to MyCustomer.com, "Oracle's SVP of CRM Anthony Lye set the scene for the event, suggesting products are becoming commoditized, so that the only way to differentiate is through the relationship with the customer. But he warned that "customers are more and more in control of that relationship, so you have to provide great experiences for them." "The quickest win within your organization to create a single view is to connect your marketing organization with your selling organization, align goals, processes, people and technology," Anthony explained.   "And this is a transition that is already happening - "VPs of marketing have started turning up in the same meetings as VPs of sales, we have started to see that they want to work together" - but this convergence needs nurturing." "In Fusion there are capabilities to align the organisation - we enable marketing on the same platform to build campaigns connected to sales stages. It can affect leads and opportunities at the top end of the funnel. And the selling organisation can take advantage of marketing content - the materials that are exclusively within marketing can now be used by sales. Your sales teams have been campaigning forever, but it's usually by email, it isn't aligned with the corporate message and it's being sent to people it shouldn't. By aligning them we can increase output and the quality of that output." Anthony concluded: "Operating in a disconnected fashion having two distinct systems will cost you time and money. So we feel there's a material advantage in a solution like this." Enjoy the full story at http://www.mycustomer.com/topic/marketing/has-oracle-written-script-crm-success/139958

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  • Partner Webcast – Oracle CRM: The Age of the Customer - 18 July 2013

    - by Thanos
    High-touch solutions for the complete customer experience How does Customer Relationship Management change in "the age of the customer", or does it at all? Customer relationship management has changed over the past years from a pure "inside out" point of view, where the customer is the center of attention to an "outside in" discipline where the customer has become the driving force. Away from the 360° view, through data to a holistic view of the customer’s journey and experience, through behavioral analysis and interaction across all touch points along a lifecycle of a customer relationship. Learn how this approach, integrating sales, service and marketing channels into one cohesive customer experience can drive customer experience and support acquisition, retention and efficiency in your customer relationship. With Oracle's Sales, Service and Marketing cloud offerings, you can be ahead of the game and provide a consistent and personalized voice to your customers, regardless of which channels you favor and your customers prefer. Integrated, cross-channel campaign automation and service delivery, as well as feedback-loops to sales automation, will provide you with tools to achieve top-of-the-line customer experience. Agenda · Oracle Customer Experience - Introduction into a new take on CRM · Oracle Sales Cloud - Integrated Salesforce Automation · Oracle Marketing Cloud - Cross-Channel Campaign Management · Oracle Service Cloud - Channel-blending in service delivery Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24 hours prior to start time may not receive confirmation to attend. Duration: 1 hour REGISTER NOW For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com.

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  • Partner Infoline & Service Portal

    - by uwes
    As an EMEA-wide team we're supporting the daily work of our partners. Our team consists of 24 sales consultants, one third is specialized on the Partner Infoline. Partner Infoline's main focus is to deliver actively and reactively technical pre sales knowledge about the Oracle hardware portfolio to our partners.With infoline we assist our partners in their daily work, furthermore we help to educate our partners to be self sufficient in all aspects and questions about hardware configurations and hardware quotes. For our Infoline Service we use a ticketing system called Service Portal which is widely used within Oracle and delivers a good and stable functionality and availability. Our Infoline-Service provides answers to questions concerning technical pre-sales matters that are related to hardware and the corresponding hardware related software.* You can address these types of questions by sending them to our mailing list: [email protected] The serviceportal will send you an auto-reply including a unique reference number, which will be the identification for your request until it is closed. Depending on the complexity of the request, it might be necessary to forward it to our specialists (servers, storage, tape, Solaris etc.) located whole over Europe. In order to make the whole process smooth here are some recommendations: write your request in English; saves translation-time, when it has to be forwarded to the specialists stating clearly in the title your interest area, like for example "memory in M4000 server". one request/one subject; makes it easier to maintain and keep the correspondence clear and simple. The rule of the service is to provide an answer quick, which means the vast majority of the requests are answered within a couple of hours. However please keep in mind that some requests may need extra work by involving the appropriate person within Europe or even in US. Therefore there is no official SLA for this service. * This excludes Oracle "classic" products and post-sales support. The latter should still be addressed through MOS (http://support.oracle.com)

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  • Key announcements from Oracle Openworld - Video series

    - by Javier Puerta
    If you missed Oracle Openworld now you have the opportunity to watch a series of four 15-min webcasts with the key announcements, explained by EMEA key executives. Oracle OpenWorld I, OMN - Part 1 OPENWORLD I: Oracle's Cloud. interview with Alan HartwellGaye Hudson and Steve Walker, EMEA Corporate Communications take a look at Oracle's announcements leading up to Oracle Open World and talk to Alan Hartwell, VP Sales, Engineered Solutions, Exadata, Exalogic about Oracle's cloud offering. Oracle Open World II , OMN Part 2 OPENWORLD II: Engineered Systems with Alan HartwellGaye Hudson, VP Corporate Communications, EMEA talks to Alan Hartwell, VP Sales, Engineered Solutions, Exadata, Exalogic about Oracle's Engineered Systems, parallel hardware and software; Exalytics, Big Data Appliance & Enterprise Manager. Oracle OpenWorld III, OMN Part 3 OPENWORLD III: HW with John Abel, Storage with Luc Gheysens Gaye Hudson and Steve Walker talk to John Abel, Chief Technology Architect, Oracle Server and Storage, EMEA about SPARC SuperCluster and T4; and to Luc Gheysens, Senior Director, Storage Sales Specialist, EMEA about ZFS Storage and Pillar Axiom 600. Oracle OpenWorld IV, OMN Part 4 OPENWORLD IV: Oracle Fusion Applications with Noel ColoeGaye Hudson, VP Corporate Communications, EMEA talks to Noel Coloe, Head of Western Europe Applications Sales Development about Oracle Fusion Applications, a new paradigm in Enterprise applications.

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  • Basket Analysis with #dax in #powerpivot and #ssas #tabular

    - by Marco Russo (SQLBI)
    A few days ago I published a new article on DAX Patterns web site describing how to implement Basket Analysis in DAX. This topic is a very classical one and is also covered in the many-to-many revolution white paper. It has been also discussed in several blog posts, listed here in historical order: Simple Basket Analysis in DAX by Chris Webb PowerPivot, basket analysis and the hidden many to many by Alberto Ferrari Applied Basket Analysis in Power Pivot using DAX by Gerhard Brueckl As usual, in DAX Patterns we try to present the required DAX formulas in a way that is easy to adapt to specific models. We also try to show a good implementation from a performance point of view. Further optimizations are always possible in DAX. However, in order to keep the model simple to adapt in different scenarios, we avoid presenting optimizations that would require particular assumptions or restrictions on the data model. I hope you will find the Basket Analysis pattern useful. Even if you do not need it today, reading the DAX formula is a good exercise to check your knowledge of evaluation contexts in DAX. For example, describing how does it work the following expression is not a trivial task! [Orders with Both Products] := CALCULATE (     DISTINCTCOUNT ( Sales[SalesOrderNumber] ),     CALCULATETABLE (         SUMMARIZE ( Sales, Sales[SalesOrderNumber] ),         ALL ( Product ),         USERELATIONSHIP ( Sales[ProductCode], 'Filter Product'[Filter ProductCode] )     ) ) The good news is that you can use the patterns even if you do not really understand all the details of the DAX formulas you are using! Any feedback on this new pattern is very welcome.

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  • Customer Concepts TV

    - by Richard Lefebvre
    Eliminate the Guesswork in Your Customer's Sales Organization Selling is the lifeblood of every business. In the past, companies would increase headcount to boost sales. In today’s business environment, companies need to re-evaluate the way in which they sell. Sales and marketing organisations must optimise performance, increase team productivity and focus on the best opportunities. Oracle Fusion CRM has been specifically designed with tools to help sales and marketing teams improve efficiency and drive revenue. Territory modeling and management, quota and commission management, collaborative features, real-time customer information and mobile device integration are just some features incorporated. Join us on Customer Concepts TV as we aim to help you find the right strategy for your prospect and customers. Whether they already have a CRM solution in place or are looking for the next level of CRM implementation, this online TV show will give you very practical advice that can help you to make the most out of your CRM implementation.Register now to reserve your spot for this exclusive, live-stream event. Customer Concepts TV comes to you on April 24. Watch the Customer Concepts TV trailer here

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  • SOA &amp; Application Grid Specialization&ndash; Education Implementation Assessment - Step 4 of 6

    - by Jürgen Kress
      In our first step to become SOA Specialized & Application Grid Specialized we highlighted the OMM system to register your opportunities. In our second step we featured marketing activities to create your reference cases and run joint marketing campaigns. In the third step we focused on the competence center assessments SOA Sales assessment & SOA Pre-Sales assessment & Support assessment / Application Grid Sales assessment & Application Grid Pre-Sales assessment & Support assessment In the forth step we will focus on the education implementation assessment criteria: · Oracle Application Grid Certified Implementation Specialist · Oracle Service-Oriented Architecture Certified Implementation Specialist Bootcamp training steps (optional): Login to Oracle Partner Network (support for login contact Partner Business Centers) Attend a SOA or Application Grid bootcamp to learn the product hands-on Find a training close to your location in the local training calendar Pearsonvue Steps: Go to http://www.pearsonvue.com/Oracle/ ·Create a web account. (will take up to 24 hours) if you need your OPN Company ID (please contact Partner Business Centers) ·Register and attend the Oracle Service-Oriented Architecture Certified Implementation Specialist (1Z1-451) or Oracle Application Grid Certified Implementation Specialist  (1Z1-523) at a training center close to you. The Application Grid Specialized is in beta phase, therefore we give away free vouchers; please contact Jürgen Kress if you like to get one. ·Submit your successful exam If you need to get an Oracle Partner Network Account please contact our Partner Business Centers. For more information on Specialization please visit our OPN Specialized Webcast Series and become a member in our SOA Partner Community for registration please visit www.oracle.com/goto/ema/soa Jürgen Kress, SOA Partner Adoption EMEA Thanks for your efforts to become Specialized! Technorati Tags: soa specialization

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  • How Do Top Performing High Tech Companies Measure Online Marketing Success?

    - by Charles Knapp
    You might expect a focus on Net Promoter scores, open rates, and click metrics. The real answers from top performers may surprise you. I've been working for a few months with Aberdeen Group and colleagues from IBM and Oracle to survey high technology firms worldwide on best practices in marketing and channel sales effectiveness.  Now, we will share the results of our original customer research in a new white paper and webcast. Register today to learn how leading High Tech companies are increasing their Return on Marketing Investment (ROMI) and growing channel sales revenue. Discover how top performing high tech companies manage and use customer data, measure marketing spend effectiveness, and support internal and channel sales. Learn how best in class high tech companies use enterprise data throughout their customer lifecycle -- messaging to leads, selling to prospects, and serving customers. Our speakers will be: Peter Ostrow, Research Director - Sales Effectiveness, Aberdeen Group David Lasher, Global Business Services Partner, IBM Jonathan Oomrigar, Vice President, Global High Technology Business Unit, Oracle Reserve your place now! This global webinar is on Tuesday, November 15, 10-11 am PST / 1-2 pm EST / 6-7 GMT / 7-8 CET

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  • Non use of persisted data – Part deux

    - by Dave Ballantyne
    In my last blog I showed how persisted data may not be used if you have used the base data on an include on an index. That wasn't the only problem ive had that showed the same symptom.  Using the same code as before,  I was executing similar to the below : select BillToAddressID,SOD.SalesOrderDetailID,SOH.CleanedGuid from sales.salesorderheader SOH join Sales.SalesOrderDetail SOD on SOH.SalesOrderID = SOD.SalesOrderID But,  due to a distribution error in statistics i found it necessary to use a table hint.  In this case, I wanted to force a loop join select BillToAddressID,SOD.SalesOrderDetailID,SOH.CleanedGuid from sales.salesorderheader SOH inner loop join Sales.SalesOrderDetail SOD on SOH.SalesOrderID = SOD.SalesOrderID   But, being the diligent  TSQL developer that I am ,looking at the execution plan I noticed that the ‘compute scalar’ operator was again calling the function.  Again,  profiler is a more graphic way to view this…..   All very odd,  just because ive forced a join , that has NOTHING, to do with my persisted data then something is causing the data to be re-evaluated. Not sure if there is any easy fix you can do to the TSQL here, but again its a lesson learned (or rather reinforced) examine the execution plan of every query you write to ensure that it is operating as you thought it would.

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  • Daten-Fluthelfer

    - by A&C Redaktion
    „Schneller entscheiden als der Wettbewerb", so heißt der neue Sales Guide zum Thema Business Intelligence für Oracle Partner. Unter diesem Motto gibt die Broschüre auf nur zwölf Seiten einen soliden Überblick, wie man die ungeheuren Datenmengen, mit denen Unternehmen tagtäglich zu kämpfen haben, effizient analysieren und nutzen kann. Alles fängt bekanntlich ganz harmlos an: Langsam und fast unbemerkt steigen die Datenmengen, bis sie plötzlich zum schier unlösbaren Problem werden - und das auf mehreren Ebenen: Die Endanwender sind unzufrieden über lange Ladeprozesse, die Datenqualität und die Abfrageperformance Die Betriebskosten steigen mit dem erhöhten Administrations- und Wartungsaufwand Die Entwicklungsproduktivität ist gering, denn der manuelle Aufwand für Datenbereinigung und -strukturierung ist hoch und die Anbindung neuer Datenquellen zunehmend kompliziert Irgendwann ist es an der Zeit für eine Gesamt-Architektur, die die Zentralisierung von BI- und Warehouse-Komponenten ermöglicht. Der Sales Guide zeigt Lösungen auf, für die sich verschiedene große Unternehmen entschieden haben, darunter ein internationaler Finanzdienstleister und eine der größten Online-Auktionsplattformen. Der Sales Guide behandelt nicht nur die Probleme rund um das Datawarehousing, sondern bietet wie immer auch eine Handreichung zur Ermittlung des Kundebedarfs und zum vertrieblichen Vorgehen. Hier geht's zum Download (nur mit OPN-Passwort): Sales Guide BI und Datawarehouse Mit dem Dauerthema Business Intelligence setzen sich auch die Oracle Solutions Partner Communities auseinander.

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  • Use the Latest Guided Learning Paths for BI & EPM Partners

    - by Mike.Hallett(at)Oracle-BI&EPM
    Keep up to date with the current version Guided Learning Paths for BI Partners @ https://competencycenter.oracle.com/opncc/glp_list.cc, for Example: Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Business Intelligence Implementation Consultant Business Intelligence Applications 7.9.6 for CRM Implementation Specialist Business Intelligence Applications 7.9.6 for ERP Implementation Specialist Oracle Business Intelligence Foundation 11g Implementation Specialist Oracle Essbase 11 Implementation Specialist PreSales Consultant Business Intelligence Applications 7.9.6 PreSales Specialist Oracle Business Intelligence Foundation Suite 11g PreSales Specialist Oracle Essbase 11 PreSales Specialist Sales Person Business Intelligence Applications 7.9.6 Sales Specialist Oracle Business Intelligence Foundation Suite 11g Sales Specialist Oracle Essbase 11 Sales Specialist

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  • UIImagePickerController camera preview is portrait in landscape app

    - by Jane Sales
    In my landscape-only iPhone application, I launch a UIImagePickerController to take a photo, but the live image displayed from the camera is in portrait orientation, with blank space around it. The image is rotated. Once the camera button is pressed, the preview is very messy, with most of the preview off screen, and views not correctly aligned. Apple has acknowledged that this is defect, and is working on it. My question is, does anyone have a work-around (legal or illegal) that would allow me to get this working now. I wouldn't release to the App Store with an illegal fix, but I would have a much better app for user testing - currently the camera is pretty much unusable in landscape. I will attach a simple test project and images if I can. Edit - just to clarify, the image I get is correctly landscape. I want the camera & preview UIs to look right!

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  • Does the iPhone compress images saved within my app's documents directory?

    - by Jane Sales
    We are caching images downloaded from our server. We write them to our local storage like this: NSArray *paths = NSSearchPathForDirectoriesInDomains(NSCachesDirectory, NSUserDomainMask, YES); NSString *documentsDirectory = [paths objectAtIndex:0] ; NSString* folder = [[documentsDirectory stringByAppendingPathComponent:@"flook.images"] retain]; NSString* fileName = [folder stringByAppendingFormat:@"/%@", aBaseFilename]; BOOL writeSuccess = [anImageData writeToFile:fileName atomically:NO]; The downloaded images are always the expected size, around 45-85KB. Later, we read images from our cache like this: NSArray *paths = NSSearchPathForDirectoriesInDomains(NSCachesDirectory, NSUserDomainMask, YES); NSString *documentsDirectory = [paths objectAtIndex:0] ; NSString* folder = [[documentsDirectory stringByAppendingPathComponent:@"flook.images"] retain]; NSString* fileName = [folder stringByAppendingFormat:@"/%@", aBaseFilename]; image = [UIImage imageWithContentsOfFile:fileName]; Occasionally, the images returned from this cache read are much smaller because they are much more compressed - around 5-10KB. Has the OS done this to us?

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  • Are Chromebooks the New Netbooks, and What Does That Mean?

    - by Chris Hoffman
    Netbooks — small, cheap, slow laptops — were once very popular. They fell out of favor — people bought them because they seemed cheap and portable, but the actual experience was lackluster. Most netbooks now sit unused. Windows netbooks have vanished from stores today, but there’s a new super-cheap laptop — the Chromebook. Chromebook sales numbers are impressive, but their usage statistics tell a different story. Are Chromebooks just the new netbook? The Problem With Netbooks Netbooks seemed appealing, especially in an age before tablets and lightweight ultrabooks. You could buy a netbook for $200 or so and have a portable device that let you get on the Internet. The name “netbook” spelled that out — it was a portable device for getting on the ‘net. They weren’t really that great. The original netbook was a lightweight Asus Eee PC that ran Linux alone and had a small amount of fast flash storage. Netbooks eventually ran heavier Windows XP operating systems — Windows Vista was out, but it was just too bloated to run on netbooks. Manufacturers added slow magnetic hard drives, bloatware, and even DVD drives! They couldn’t run most Windows software very well. The build quality was poor and their keyboards were tiny and cramped. People liked the idea of a lightweight device that let them get on the Internet and loved the cheap price, but the actual experience wasn’t great. Chromebook Sales Chromebook sales numbers seem surprisingly high. NPD reported that Chromebooks were 21% of all notebooks sold in the US in 2013. If you combine laptop and tablet sales into a single statistic, Chromebooks were 9.6% of all those devices sold. That’s 2/3 as many Chromebooks sold as iPads in the US! Of Amazon’s best-selling laptop computers, two of the top three are Chromebooks. These definitely look like successful products. Unlike netbooks, Chromebooks are taking off in a big way in the education market. Many schools are buying Chromebooks for their students instead of more expensive Windows laptops. They’re easier to manage and lock down than Windows laptops, but — more importantly for cash-strapped schools — they’re very cheap. Netbooks never had this sort of momentum in schools. Chromebook Usage Statistics Here’s where the rosy picture of Chromebooks starts to become more realistic. StatCounter’s browser usage statistics show how widely used different operating systems are. For example, Windows 7 has the highest share with 35.71% of web activity in April, 2014. The chart doesn’t even show Chrome OS at all, although there is an “Other” number near the bottom. Click the Download Data link to download a CSV file and we can view more detailed information. Chrome OS only accounted for 0.38% of web usage in April, 2014. Desktop Linux, which people often shrug at, accounted for 1.52% in the same month. To its credit, Chrome OS usage has increased. Chromebooks were widely mocked back in November, 2013 when the sales numbers came out. After all, they only accounted for 0.11% of web usage globally in November, 2013! But Chrome OS numbers have been improving: Nov, 2013: 0.11% Dec, 2013: 0.22% Jan, 2014: 0.31% Feb, 2014: 0.35% Mar, 2014: 0.36% Apr, 2014: 0.38% Chrome OS is climbing, but it’s definitely still in the “Other” category. It isn’t as high as we’d expect to see it with those types of sales numbers. Chromebooks vs. Netbooks Chromebooks are more limited devices than traditional PCs. You can do quite a few things, but you have to do it all using Chrome or Chrome apps. Most people won’t be enabling developer mode and installing a Linux desktop. You don’t have access to the powerful desktop software available for Windows and even Mac OS X. On the other hand, these Chromebooks are less compromised than netbooks in many ways. They come with a lightweight operating system designed for portable, mobile devices. They don’t come packed with any bloatware, like the bloatware you’ll find on competing Windows PCs and the original netbooks. They’re cheaper because the manufacturer doesn’t have to pay for a Windows license. There’s no need for antivirus software weighing the operating system down. They’re larger than the original netbooks, with many of them being 11.6-inches instead of the original 8-inch bodies many older netbooks came with. They have larger, more comfortable keyboards and fast solid-state storage. Really, Chromebooks are what netbooks wanted to be. People didn’t buy netbooks to use typical Windows software — they just wanted a lightweight PC. Of course, for many people, the real successor to netbooks is tablets. If all you want is a portable device to throw in a bag so you can get online, maybe a tablet is better. Where Does This Leave Chromebooks? So, are Chromebooks the new netbooks? It’s a bit early to answer that question. Chromebooks are definitely not out of the competition — their sales look good and their usage share is increasing. On the other hand, Chrome OS is still pretty far behind. They’re not catching fire like tablets did. Maybe netbooks were just before their time and Chromebooks were what they were always meant to be. Just as Microsoft’s Windows XP tablets failed, Windows XP netbooks also failed. Tablets took off with a more refined operating system on better hardware years later. “Netbooks” — or Chromebooks — are now taking off with a more purpose-built operating system on better hardware, too. It’s hard to count Chromebooks out because they provide a much better experience than netbooks ever did. If you’re one of the people who wants to use old Windows desktop apps on your portable laptop, you may think netbooks were better — but most people don’t want that. But maybe people either want a full desktop PC experience or a full mobile tablet experience. Is there a place for a laptop with a keyboard that can only view websites? We’ll have to wait and see. Image Credit: Kevin Jarret on Flickr, Clive Darra on Flickr, Sean Freese on Flickr

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  • BI Applications overview

    - by sv744
    Welcome to Oracle BI applications blog! This blog will talk about various features, general roadmap, description of functionality and implementation steps related to Oracle BI applications. In the first post we start with an overview of the BI apps and will delve deeper into some of the topics below in the upcoming weeks and months. If there are other topics you would like us to talk about, pl feel free to provide feedback on that. The Oracle BI applications are a set of pre-built applications that enable pervasive BI by providing role-based insight for each functional area, including sales, service, marketing, contact center, finance, supplier/supply chain, HR/workforce, and executive management. For example, Sales Analytics includes role-based applications for sales executives, sales management, as well as front-line sales reps, each of whom have different needs. The applications integrate and transform data from a range of enterprise sources—including Siebel, Oracle, PeopleSoft, SAP, and others—into actionable intelligence for each business function and user role. This blog  starts with the key benefits and characteristics of Oracle BI applications. In a series of subsequent blogs, each of these points will be explained in detail. Why BI apps? Demonstrate the value of BI to a business user, show reports / dashboards / model that can answer their business questions as part of the sales cycle. Demonstrate technical feasibility of BI project and significantly lower risk and improve success Build Vs Buy benefit Don’t have to start with a blank sheet of paper. Help consolidate disparate systems Data integration in M&A situations Insulate BI consumers from changes in the OLTP Present OLTP data and highlight issues of poor data / missing data – and improve data quality and accuracy Prebuilt Integrations BI apps support prebuilt integrations against leading ERP sources: Fusion Applications, E- Business Suite, Peoplesoft, JD Edwards, Siebel, SAP Co-developed with inputs from functional experts in BI and Applications teams. Out of the box dimensional model to source model mappings Multi source and Multi Instance support Rich Data Model    BI apps have a very rich dimensionsal data model built over 10 years that incorporates best practises from BI modeling perspective as well as reflect the source system complexities  Thanks for reading a long post, and be on the lookout for future posts.  We will look forward to your valuable feedback on these topics as well as suggestions on what other topics would you like us to cover. I Conformed dimensional model across all business subject areas allows cross functional reporting, e.g. customer / supplier 360 Over 360 fact tables across 7 product areas CRM – 145, SCM – 47, Financials – 28, Procurement – 20, HCM – 27, Projects – 18, Campus Solutions – 21, PLM - 56 Supported by 300 physical dimensions Support for extensive calendars; Gregorian, enterprise and ledger based Conformed data model and metrics for real time vs warehouse based reporting  Multi-tenant enabled Extensive BI related transformations BI apps ETL and data integration support various transformations required for dimensional models and reporting requirements. All these have been distilled into common patterns and abstracted logic which can be readily reused across different modules Slowly Changing Dimension support Hierarchy flattening support Row / Column Hybrid Hierarchy Flattening As Is vs. As Was hierarchy support Currency Conversion :-  Support for 3 corporate, CRM, ledger and transaction currencies UOM conversion Internationalization / Localization Dynamic Data translations Code standardization (Domains) Historical Snapshots Cycle and process lifecycle computations Balance Facts Equalization of GL accounting chartfields/segments Standardized values for categorizing GL accounts Reconciliation between GL and subledgers to track accounted/transferred/posted transactions to GL Materialization of data only available through costly and complex APIs e.g. Fusion Payroll, EBS / Fusion Accruals Complex event Interpretation of source data – E.g. o    What constitutes a transfer o    Deriving supervisors via position hierarchy o    Deriving primary assignment in PSFT o    Categorizing and transposition to measures of Payroll Balances to specific metrics to support side by side comparison of measures of for example Fixed Salary, Variable Salary, Tax, Bonus, Overtime Payments. o    Counting of Events – E.g. converting events to fact counters so that for example the number of hires can easily be added up and compared alongside the total transfers and terminations. Multi pass processing of multiple sources e.g. headcount, salary, promotion, performance to allow side to side comparison. Adding value to data to aid analysis through banding, additional domain classifications and groupings to allow higher level analytical reporting and data discovery Calculation of complex measures examples: o    COGs, DSO, DPO, Inventory turns  etc o    Transfers within a Hierarchy or out of / into a hierarchy relative to view point in hierarchy. Configurability and Extensibility support  BI apps offer support for extensibility for various entities as automated extensibility or part of extension methodology Key Flex fields and Descriptive Flex support  Extensible attribute support (JDE)  Conformed Domains ETL Architecture BI apps offer a modular adapter architecture which allows support of multiple product lines into a single conformed model Multi Source Multi Technology Orchestration – creates load plan taking into account task dependencies and customers deployment to generate a plan based on a customers of multiple complex etl tasks Plan optimization allowing parallel ETL tasks Oracle: Bit map indexes and partition management High availability support    Follow the sun support. TCO BI apps support several utilities / capabilities that help with overall total cost of ownership and ensure a rapid implementation Improved cost of ownership – lower cost to deploy On-going support for new versions of the source application Task based setups flows Data Lineage Functional setup performed in Web UI by Functional person Configuration Test to Production support Security BI apps support both data and object security enabling implementations to quickly configure the application as per the reporting security needs Fine grain object security at report / dashboard and presentation catalog level Data Security integration with source systems  Extensible to support external data security rules Extensive Set of KPIs Over 7000 base and derived metrics across all modules Time series calculations (YoY, % growth etc) Common Currency and UOM reporting Cross subject area KPIs (analyzing HR vs GL data, drill from GL to AP/AR, etc) Prebuilt reports and dashboards 3000+ prebuilt reports supporting a large number of industries Hundreds of role based dashboards Dynamic currency conversion at dashboard level Highly tuned Performance The BI apps have been tuned over the years for both a very performant ETL and dashboard performance. The applications use best practises and advanced database features to enable the best possible performance. Optimized data model for BI and analytic queries Prebuilt aggregates& the ability for customers to create their own aggregates easily on warehouse facts allows for scalable end user performance Incremental extracts and loads Incremental Aggregate build Automatic table index and statistics management Parallel ETL loads Source system deletes handling Low latency extract with Golden Gate Micro ETL support Bitmap Indexes Partitioning support Modularized deployment, start small and add other subject areas seamlessly Source Specfic Staging and Real Time Schema Support for source specific operational reporting schema for EBS, PSFT, Siebel and JDE Application Integrations The BI apps also allow for integration with source systems as well as other applications that provide value add through BI and enable BI consumption during operational decision making Embedded dashboards for Fusion, EBS and Siebel applications Action Link support Marketing Segmentation Sales Predictor Dashboard Territory Management External Integrations The BI apps data integration choices include support for loading extenral data External data enrichment choices : UNSPSC, Item class etc. Extensible Spend Classification Broad Deployment Choices Exalytics support Databases :  Oracle, Exadata, Teradata, DB2, MSSQL ETL tool of choice : ODI (coming), Informatica Extensible and Customizable Extensible architecture and Methodology to add custom and external content Upgradable across releases

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  • CRM@Oracle Series: Complete Customer Intelligence

    - by tony.berk
    How do you to get sales folks to use a CRM system? Ah, the age-old question (well, at least the one that has been around for the past 10-15 years). Of course, some combination of "Carrot and Stick" always come up as possible answers. You hear talk about, "WIFM" or "What's in it For Me?" Oracle's internal implementation of Customer 360 consolidates all customer information in one place in Siebel CRM and enables the sales rep to present one-face to the customer. Additionally, Customer 360 provides customer intelligence and prospecting tools making it a darn nice "Carrot" for our sales teams to chew on. Check out today's slidecast for an overview. CRM@Oracle - Customer 360 Click here to learn more about Siebel CRM and other Oracle CRM products and here to learn about customers using Oracle CRM. Are you enjoying the CRM@Oracle Series? If you have a particular CRM area or function which you'd like to hear how Oracle implemented it internally, let us know and we'll get it on our list.

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  • Not so long ago in a city not so far away by Carlos Martin

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This is the story of how the EMEA Presales Center turned an Oracle intern into a trusted technology advisor for both Oracle’s Sales and customers. It was the summer of 2011 when I was finishing my Computer Engineering studies as well as my internship at Oracle when I was offered what could possibly be THE dream job for any young European Computer Engineer. Apart from that, it also seemed like the role was particularly tailored to me as I could leverage almost everything I learned at University and during the internship. And all of it in one of the best cities to live in, not only from my home country but arguably from Europe: Malaga! A day at EPC As part of the EPC Technology pillar, and later on completely focused on WebCenter, there was no way to describe a normal day on the job as each day had something unique. Some days I was researching documentation in order to elaborate accurate answers for a customer’s question within a Request for Information or Proposal (RFI/RFP), other days I was doing heavy programming in order to bring a Proof of Concept (PoC) for a customer to life and last not but least, some days I presented to the customer via webconference the demo I built for them the past weeks. So as you can see, the role has research, development and presentation, could you ask for more? Well, don’t worry because there IS more! Internationality As the organization’s name suggests, EMEA Presales Center, it is the Center of Presales within Europe, Middle East and Africa so I got the chance to work with great professionals from all this regions, expanding my network and learning things from one country to apply them to others. In addition to that, the teams based in the Malaga office are comprised of many young professionals hailing mainly from Western and Central European countries (although there are a couple of exceptions!) with very different backgrounds and personalities which guaranteed many laughs and stories during lunch or coffee breaks (or even while working on projects!). Furthermore, having EPC offices in Bucharest and Bangalore and thanks to today’s tele-presence technologies, I was working every day with people from India or Romania as if they were sitting right next to me and the bonding with them got stronger day by day. Career development Apart from the research and self-study I’ve earlier mentioned, one of the EPC’s Key Performance Indicators (KPI) is that 15% of your time is spent on training so you get lots and lots of trainings in order to develop both your technical product knowledge and your presentation, negotiation and other soft skills. Sometimes the training is via webcast, sometimes the trainer comes to the office and sometimes, the best times, you get to travel abroad in order to attend a training, which also helps you to further develop your network by meeting face to face with many people you only know from some email or instant messaging interaction. And as the months go by, your skills improving at a very fast pace, your relevance increasing with each new project you successfully deliver, it’s only a matter of time (and a bit of self-promoting!) that you get the attention of the manager of a more senior team and are offered the opportunity to take a new step in your professional career. For me it took 2 years to move to my current position, Technology Sales Consultant at the Oracle Direct organization. During those 2 years I had built a good relationship with the Oracle Direct Spanish sales and sales managers, who are also based in the Malaga office. I supported their former Sales Consultant in a couple of presentations and demos and were very happy with my overall performance and attitude so even before the position got eventually vacant, I got a heads-up from then in advance that their current Sales Consultant was going to move to a different position. To me it felt like a natural step, same as when I joined EPC, I had at least a 50% of the “homework” already done but wanted to experience that extra 50% to add new product and soft skills to my arsenal. The rest is history, I’ve been in the role for more than half a year as I’m writing this, achieved already some important wins, gained a lot of trust and confidence in front of customers and broadened my view of Oracle’s Fusion Middleware portfolio. I look back at the 2 years I spent in EPC and think: “boy, I’d recommend that experience to absolutely anyone with the slightest interest in IT, there are so many different things you can do as there are different kind of roles you can end up taking thanks to the experience gained at EPC” /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Learn More about Fusion CRM at the Oracle Applications Virtual Tradeshow

    - by ruth.donohue
    Sales reps spend just 22% of their time selling. The remainder is spent on administrative activities. How can you improve this ratio so that you sales reps can focus on what really matters? Join Mark Woollen, VP of CRM Product Management, at the Oracle Applications Virtual Tradeshow this Thursday, February 3rd at 10:30 AM PST / 1:30 PM EST to learn how Fusion CRM can improve sales productivity. Register now and be sure to check out Brian Dayton's blog post "What's In It For You? The Oracle Applications Virtual Tradeshow" to learn more about other sessions that may be of interest in Customer Relationship Management, Master Data Management, Enterprise Performance Management, Financials, and Human Capital Management.

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  • ArvinMeritor Sees Business Improvement: Uses Oracle Demand Management, Supply Chain Planning and Tra

    - by [email protected]
    As manufacturers begin repositioning for the economic recovery, they are reevaluating their supply chain networks, extending lean into their supply chains and making logistics visibility a priority. ArvinMeritor leveraged Oracle's Demantra, ASCP and Transportation Management applications to: Optimize operations execution by building consensus-driven demand, sales and operations plans Slash transportation costs by rationalizing shippers, optimizing routes and improving delivery performance Demantra for demand management, forecasting, sales and operations planning and global trade management Advanced Supply Chain Planning for material and capacity planning across global distribution and manufacturing facilities based on consensus forecasts, sales orders, production status, purchase orders, and inventory policy recommendations Transportation Management for transportation planning, execution, freight payment, and business process automation on a single application across all modes of transportation, from full truckload to complex multileg air, ocean, and rail shipments Oracle hosted an 'open-house/showcase" on March 30th, 2010 atArvinMeritor Global Headquarters 2135 West Maple RoadTroy, MI 48084 

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  • ODI 12c - Aggregating Data

    - by David Allan
    This posting will look at the aggregation component that was introduced in ODI 12c. For many ETL tool users this shouldn't be a big surprise, its a little different than ODI 11g but for good reason. You can use this component for composing data with relational like operations such as sum, average and so forth. Also, Oracle SQL supports special functions called Analytic SQL functions, you can use a specially configured aggregation component or the expression component for these now in ODI 12c. In database systems an aggregate transformation is a transformation where the values of multiple rows are grouped together as input on certain criteria to form a single value of more significant meaning - that's exactly the purpose of the aggregate component. In the image below you can see the aggregate component in action within a mapping, for how this and a few other examples are built look at the ODI 12c Aggregation Viewlet here - the viewlet illustrates a simple aggregation being built and then some Oracle analytic SQL such as AVG(EMP.SAL) OVER (PARTITION BY EMP.DEPTNO) built using both the aggregate component and the expression component. In 11g you used to just write the aggregate expression directly on the target, this made life easy for some cases, but it wan't a very obvious gesture plus had other drawbacks with ordering of transformations (agg before join/lookup. after set and so forth) and supporting analytic SQL for example - there are a lot of postings from creative folks working around this in 11g - anything from customizing KMs, to bypassing aggregation analysis in the ODI code generator. The aggregate component has a few interesting aspects. 1. Firstly and foremost it defines the attributes projected from it - ODI automatically will perform the grouping all you do is define the aggregation expressions for those columns aggregated. In 12c you can control this automatic grouping behavior so that you get the code you desire, so you can indicate that an attribute should not be included in the group by, that's what I did in the analytic SQL example using the aggregate component. 2. The component has a few other properties of interest; it has a HAVING clause and a manual group by clause. The HAVING clause includes a predicate used to filter rows resulting from the GROUP BY clause. Because it acts on the results of the GROUP BY clause, aggregation functions can be used in the HAVING clause predicate, in 11g the filter was overloaded and used for both having clause and filter clause, this is no longer the case. If a filter is after an aggregate, it is after the aggregate (not sometimes after, sometimes having).  3. The manual group by clause let's you use special database grouping grammar if you need to. For example Oracle has a wealth of highly specialized grouping capabilities for data warehousing such as the CUBE function. If you want to use specialized functions like that you can manually define the code here. The example below shows the use of a manual group from an example in the Oracle database data warehousing guide where the SUM aggregate function is used along with the CUBE function in the group by clause. The SQL I am trying to generate looks like the following from the data warehousing guide; SELECT channel_desc, calendar_month_desc, countries.country_iso_code,       TO_CHAR(SUM(amount_sold), '9,999,999,999') SALES$ FROM sales, customers, times, channels, countries WHERE sales.time_id=times.time_id AND sales.cust_id=customers.cust_id AND   sales.channel_id= channels.channel_id  AND customers.country_id = countries.country_id  AND channels.channel_desc IN   ('Direct Sales', 'Internet') AND times.calendar_month_desc IN   ('2000-09', '2000-10') AND countries.country_iso_code IN ('GB', 'US') GROUP BY CUBE(channel_desc, calendar_month_desc, countries.country_iso_code); I can capture the source datastores, the filters and joins using ODI's dataset (or as a traditional flow) which enables us to incrementally design the mapping and the aggregate component for the sum and group by as follows; In the above mapping you can see the joins and filters declared in ODI's dataset, allowing you to capture the relationships of the datastores required in an entity-relationship style just like ODI 11g. The mix of ODI's declarative design and the common flow design provides for a familiar design experience. The example below illustrates flow design (basic arbitrary ordering) - a table load where only the employees who have maximum commission are loaded into a target. The maximum commission is retrieved from the bonus datastore and there is a look using employees as the driving table and only those with maximum commission projected. Hopefully this has given you a taster for some of the new capabilities provided by the aggregate component in ODI 12c. In summary, the actions should be much more consistent in behavior and more easily discoverable for users, the use of the components in a flow graph also supports arbitrary designs and the tool (rather than the interface designer) takes care of the realization using ODI's knowledge modules. Interested to know if a deep dive into each component is interesting for folks. Any thoughts? 

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  • 11/15 Webinar: How Top High Tech Companies Grow Channel Revenue and ROMI

    - by Charles Knapp
    See the results of recent Aberdeen research on best practices in sales and marketing effectiveness. Discover how top performing high tech companies manage and use enterprise customer data, measure marketing spend effectiveness, and support internal and channel sales throughout their customer lifecycle -- messaging to leads, selling to prospects, and serving customers. Our speakers will be: Peter Ostrow, Research Director - Sales Effectiveness, Aberdeen Group David Lasher, Global Business Services Partner, IBM Jonathan Oomrigar, Vice President, Global High Technology Business Unit, Oracle Reserve your place now! This global webinar is on Tuesday, November 15, 10-11 am PST / 1-2 pm EST / 6-7 GMT / 7-8 CET

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  • What's New in OIC Analytics 11g?

    - by LuciaC
    Oracle Incentive Compensation (OIC) Analytics for Oracle Data Integrator (ODI) breaks down traditional front and back office silos bringing together sales performance data with those responsible for the sale and selling costs. It is a framework for Sales Performance Management  based on a data mart of key performance metrics regardless of whether or not these metrics are incentivized.Commissionable metrics are brought into OIC for commission calculation and brought back to enrich the performance data mart.  Executives and Product Marketing/Product Line Managers are provided with actionable sales performance analytics.  Incentivized salesreps and partners are provided with commission dashboards on a frequent basis to inform them how they are doing and how far they are from their goals.OIC Analytics is now certified with 11g and has additional features.  Oracle continues to invest in OIC Analytics but the baseline for the investments will be the 11gR1 certification version of OIC Analytics.  Read about what's new and the certification details in Doc ID 1590729.1.

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