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  • Is there an official Ubuntu free technical support team?

    - by João Pinto
    I have found that there is an "Ubuntu Support Team" at https://launchpad.net/~ubuntu-helpteam but I am not sure it's official or active. Please note that I am not referring to bug fixing support, I am referring to the broader OS support, with people available to engage users needing support with a problem and drive it to a proper resolution. Is there an official team for this purpose with a clear scope and activity plan ?

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  • How to convince a non-technical client that their application spec needs to be simplified?

    - by Ryan
    Often times I am faced with the situation where a new client comes to me with an application that has literally 100s of unnecessary features and it is quite clear that things need to be drastically simplified for the project to have any chance of succeeding. How do you convince the client to take a more MVP approach and simplify? edit: So the current top answer is to provide the client with a time/cost estimate for the huge application. I'm not too fond of this answer because it doesn't address the real problem with this situation. And that is - it's a bad practice to spec out a massive application and then try and build it from the get go. I feel much more comfortable initially building a small, simple MVP foundation. And then adding small features to that foundation one by one. So how do I convince the client to approach building software in this way?

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  • The Oracle Architects Training: 40 training sessions for our EMEA partners to build their Oracle Applications and Technical skills

    - by Richard Lefebvre
    There is a lot more to Oracle technology than meets the eye. Sure, you already belong to a small circle of our most experienced and committed partners. But are you making the best use possible of our technology solutions? Put it to the test. Join the “Oracle Partner Architects Training”. It is aimed at providing your experts, architects and consultants with in-depth architectural knowledge about Oracle technology. Here is your chance to learn from the best. Seasoned speakers, exclusive content and no product marketing. Oracle technology beyond the obvious. Mark your calendar The Oracle Partner Architects Training is an online training program. Sign up for the live Webex sessions (scheduled from January 2013 till April 2013) or watch replays as they become available. Feel free to follow training sessions at your own pace. Also, last year’s sessions are still very accurate and very available on architects.oraevents.eu NOTE: Looking to get your consultants Oracle certified? One more reason to join the Oracle Partner Architects Training. It is the fast track to getting their expertise validated with an Oracle certificate.

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  • What should a programmer's yearly routine be to maximize their technical skills?

    - by sguptaet
    2 years ago I made a big career change into programming. I learned various technologies on my own without any prior experience. I really love it and feel lucky with all the resources around us to help us learn. Books, courses, open-source, etc. There are so many avenues. I'm wondering what a good routine would be to follow to maximize my software development skills. I don't believe just building software is the way, because that leaves no time for learning new concepts or technologies. I'm looking for an answer like this: Take a new concept sabbatical/workshop 2 weeks per year. Read 1 theoretical and 1 practical programming book per year. Learn 1 additional language every 2 years. Take a 1 week vacation every 6 months. Etc. I realize that the above might sound naive and unrealistic as there are so many factors. But I'd like to know the "recipe" that you think is best that will serve as a guide for people.

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  • Many user stories share the same technical tasks: what to do?

    - by d3prok
    A little introduction to my case: As part of a bigger product, my team is asked to realize a small IDE for a DSL. The user of this product will be able to make function calls in the code and we are also asked to provide some useful function libraries. The team, together with the PO, put on the wall a certain number of user stories regarding the various libraries for the IDE user. When estimating the first of those stories, the team decided that the function call mechanism would have been an engaging but not completely obvious task, so the estimate for that user story raised up from a simple 3 to a more dangerous 5. Coming to the problem: The team then moved to the user stories regarding the other libraries, actually 10 stories, and added those 2 points of "function call mechanism" thing to each of those user story. This immediately raised up the total points for the product of 20 points! Everyone in the team knows that each user story could be picked up by the PO for the next iteration at any time, so we shouldn't isolate that part in one user story, but those 20 points feel so awfully unrealistic! I've proposed a solution, but I'm absolutely not satisfied: We created a "Design story" and put those annoying 2 points over it. However when we came to realize and demonstrate it to our customers, we were unable to show something really valuable for them about that story! Here the problem is whether we should ignore the principle of having isolated user stories (without any dependency between them). What would you do, or even better what have you done, in situations like this? (a small foot-note: following a suggestion I've moved this question from stackoverflow)

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  • How can I defend Ruby on Rails against customers' not technical opinion?

    - by okeen
    My customer, a translations business owner, just told me that he has been reading about Ruby on Rails and told me that "there are more PHP guys around there" and "it seems the community prefers it". What would you, as software engineer and freelancer, say to the customer to achieve these goals: Sell Make him see that the technology is my expert decision and Rails is as good or better than PHP (+ whatever framework) for this particular project. UPDATE: Thank you all for the suggestions! Tomorrow I've got another meeting with him, let's see how it goes, I will update again :) UPDATE 2: Finally I told him to read this thread and the result has been fantastic: He gave me the project and we are going to start right now. Thank you all for the help, you have free beer in my charge if we see someday :) BTW: I learned the lesson: be as transparent as possible, because if you believe in yourself and your work, there is no question compromising enough to beat you. regards

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  • I want to buy a second hand laptop, how to get the real technical specifications of a used laptop?

    - by Steven
    I want to buy a second hand laptop. I need to examine a laptop's configuration before I make a decision to buy it. I know the information the information about the components of a laptop can be intentionally fabricated.So the information I go through my computer/properties/hardware/device manager to see may not be reliable. So how can I get the real technical specifications of a second hand laptop?

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  • How accurate is "Business logic should be in a service, not in a model"?

    - by Jeroen Vannevel
    Situation Earlier this evening I gave an answer to a question on StackOverflow. The question: Editing of an existing object should be done in repository layer or in service? For example if I have a User that has debt. I want to change his debt. Should I do it in UserRepository or in service for example BuyingService by getting an object, editing it and saving it ? My answer: You should leave the responsibility of mutating an object to that same object and use the repository to retrieve this object. Example situation: class User { private int debt; // debt in cents private string name; // getters public void makePayment(int cents){ debt -= cents; } } class UserRepository { public User GetUserByName(string name){ // Get appropriate user from database } } A comment I received: Business logic should really be in a service. Not in a model. What does the internet say? So, this got me searching since I've never really (consciously) used a service layer. I started reading up on the Service Layer pattern and the Unit Of Work pattern but so far I can't say I'm convinced a service layer has to be used. Take for example this article by Martin Fowler on the anti-pattern of an Anemic Domain Model: There are objects, many named after the nouns in the domain space, and these objects are connected with the rich relationships and structure that true domain models have. The catch comes when you look at the behavior, and you realize that there is hardly any behavior on these objects, making them little more than bags of getters and setters. Indeed often these models come with design rules that say that you are not to put any domain logic in the the domain objects. Instead there are a set of service objects which capture all the domain logic. These services live on top of the domain model and use the domain model for data. (...) The logic that should be in a domain object is domain logic - validations, calculations, business rules - whatever you like to call it. To me, this seemed exactly what the situation was about: I advocated the manipulation of an object's data by introducing methods inside that class that do just that. However I realize that this should be a given either way, and it probably has more to do with how these methods are invoked (using a repository). I also had the feeling that in that article (see below), a Service Layer is more considered as a façade that delegates work to the underlying model, than an actual work-intensive layer. Application Layer [his name for Service Layer]: Defines the jobs the software is supposed to do and directs the expressive domain objects to work out problems. The tasks this layer is responsible for are meaningful to the business or necessary for interaction with the application layers of other systems. This layer is kept thin. It does not contain business rules or knowledge, but only coordinates tasks and delegates work to collaborations of domain objects in the next layer down. It does not have state reflecting the business situation, but it can have state that reflects the progress of a task for the user or the program. Which is reinforced here: Service interfaces. Services expose a service interface to which all inbound messages are sent. You can think of a service interface as a façade that exposes the business logic implemented in the application (typically, logic in the business layer) to potential consumers. And here: The service layer should be devoid of any application or business logic and should focus primarily on a few concerns. It should wrap Business Layer calls, translate your Domain in a common language that your clients can understand, and handle the communication medium between server and requesting client. This is a serious contrast to other resources that talk about the Service Layer: The service layer should consist of classes with methods that are units of work with actions that belong in the same transaction. Or the second answer to a question I've already linked: At some point, your application will want some business logic. Also, you might want to validate the input to make sure that there isn't something evil or nonperforming being requested. This logic belongs in your service layer. "Solution"? Following the guidelines in this answer, I came up with the following approach that uses a Service Layer: class UserController : Controller { private UserService _userService; public UserController(UserService userService){ _userService = userService; } public ActionResult MakeHimPay(string username, int amount) { _userService.MakeHimPay(username, amount); return RedirectToAction("ShowUserOverview"); } public ActionResult ShowUserOverview() { return View(); } } class UserService { private IUserRepository _userRepository; public UserService(IUserRepository userRepository) { _userRepository = userRepository; } public void MakeHimPay(username, amount) { _userRepository.GetUserByName(username).makePayment(amount); } } class UserRepository { public User GetUserByName(string name){ // Get appropriate user from database } } class User { private int debt; // debt in cents private string name; // getters public void makePayment(int cents){ debt -= cents; } } Conclusion All together not much has changed here: code from the controller has moved to the service layer (which is a good thing, so there is an upside to this approach). However this doesn't look like it had anything to do with my original answer. I realize design patterns are guidelines, not rules set in stone to be implemented whenever possible. Yet I have not found a definitive explanation of the service layer and how it should be regarded. Is it a means to simply extract logic from the controller and put it inside a service instead? Is it supposed to form a contract between the controller and the domain? Should there be a layer between the domain and the service layer? And, last but not least: following the original comment Business logic should really be in a service. Not in a model. Is this correct? How would I introduce my business logic in a service instead of the model?

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  • What are your favorite "yak shaving" euphemisms?

    - by dacracot
    Noun yak shaving (uncountable) (idiomatic) Any apparently useless activity which, by allowing you to overcome intermediate difficulties, allows you to solve a larger problem. I was doing a bit of yak shaving this morning, and it looks like it might have paid off. So I'm after phrases like "yak shaving" that mean something to the developer community that non-developers don't understand. Not anecdotes.

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  • How do URL shortening service earn?

    - by Rakesh Juyal
    Yesterday i got to know about one more URL shortening service Saf.li. I think there are hundreds of websites offering such service. I always wonder how do such sites earn? After all they need money to host their data and code. Also, i really don't understand why techcrunch said this:- http://techcrunch.com/2009/03/30/if-bitly-is-worth-8-million-tinyurl-is-worth-at-least-46-million/ Is there any one who can explain me this?

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  • How do URL shortening services make money?

    - by Rakesh Juyal
    Yesterday i got to know about one more URL shortening service Saf.li. I think there are hundreds of websites offering such service. I always wonder how do such sites make money? After all they need money to host their data and code. Also, i really don't understand why techcrunch said this:- http://techcrunch.com/2009/03/30/if-bitly-is-worth-8-million-tinyurl-is-worth-at-least-46-million/ Is there any one who can explain me this?

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  • How do you get your self focused with so many distractions around? (which you can't or don't want to

    - by Teja Kantamneni
    This question is definitely for a programmer and is centric towards a programmer. But if somebody feels it should not belong here I would not mind deleting it. I don't think this need to go as a WIKI, but if feel like it is a WIKI, I can do that too. The Question is: As a programmer you have to keep yourself up to date with the latest technologies and for that every programmer will generally follow some technology blogs and some social networking sites like (twitter, FB, SO, DZONE etc), how to keep your self focused on the things and still want to follow the technology trends? No Subjective or argumentative answers, Just want to know what practices other fellow programmers do for this...

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  • Looking for "tech call" tracking software.

    - by jacook11
    The company I work for is looking for the best way to track "tech calls". We would most likely develop in house using vb.net, but possibly could look at using some open source vb.net software already out there. We will probably want to track just the basic info like client, datetime, length of call & a notes section about the call. One idea that has floated around is recording everyone's calls, watching a directory for new files and popping up a form so the user can enter the info when the call is over. We really don't want to spend a lot of time tracking/logging these calls, something quick & simple. Anybody have a good idea or solution that they have used before?

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  • Are there plans to make a non-programming general version of StackOverFlow like Yahoo Answer! [close

    - by RoboShop
    Firstly, I would like to say I think StackOverflow is a really great website, not just from a content perspective, but from a design perspective. The UI is designed in a way that makes it easy to use and the points are great incentives to be a productive part of the community. I was wondering, is there a part of the site, or maybe is there plans to make a new site, which is not programming driven. Like a general knowledge site but with StackOverflow as the engine. I use sites like Yahoo Answer! and they can be useful. But I think the main difference between Stack Overflow and Yahoo Answer is that Yahoo Answer encourages content indiscriminately, whereas Stack Overflow is disciplined enough that it only encourages content that are helpful or useful. I find it great that I can load up a question and the best answer pops up immediately, and the bad answers are voted down. Thanks

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  • Installed Programs/Computer Info for Web Application

    - by Ryan Gyure
    I'm currently developing a support system for a university. The system is written in PHP and I would like to be able to get a current list of software and basic computer information on a computer. Basically when one of the faculty or staff creates a ticket from our web interface, I would like to have a Java Applet or similar that could be run and would return the information to the help desk PHP script. Does something like this exist?

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  • How to write "good" user interface texts?

    - by Roddy
    Many applications are let down by the quality of the 'writing' in their user interfaces: typically, poor spelling, grammar, inconsistent tone, and worse yet, "humour" are the usual offenders. Are there good resources that can help developers to write UI messages that give a professional and positive impression to your customers, even when your code's going to hell in a handcart? Thanks, all — Some great resources here, so I will CW this question. I'm accepting Adam Sill's answer because it's the one that (as a developer of desktop apps) I found most pertinent.

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  • What can be the reason for Windows error ERROR_DISK_FULL (112) when opening a NTFS alternate data st

    - by ur
    My application writes some bytes of data to an alternate data stream. This works fine on all but one machine (Windows Server 2003 SP2). Instead, CreateFile returns ERROR_DISK_FULL when I try to create an alternate data stream (on the root directory). I don't find the reason for this result, because... There's plenty of space on that drive. The drive is NTFS formatted (due to GetVolumeInformation). The drive supports altenate data streams (due to GetVolumeInformation). Edit: I can provide some more information about what the reason not is: I added many streams on a test system which didn't show the error and wondered if the error might occur. It didn't. Instead after about 2000 Streams with long file names another error occurred and persisted: 1450 (ERROR_NO_SYSTEM_RESOURCES). EDIT: Here is an example for one of the used file names: char szStreamFileName[] = "C:\\:abcdefghijklmnopqrstuvwxyz1234567890abcdefghijklmnoqrstuvwxyz012345"; EDIT: Our customer uses some corporate antivirus software from Avira on this server. Maybe this is the reason (Alternate data streams can be abused by malware).

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  • How to explain to a client that you've gone over-budget and you'll need more money/time to deliver w

    - by General Tapioca
    My situation is that I have agreed on a per-project proposal with the client. The proposal is vague, but still names functionality in a way that can be argued as to whether it's included or not, while leaving some room for interpretation. I originally pressed as much as I could to get a per-month contract, arguing that the project is mostly non-predictable, but the client refused. Being a small company, I had to fold and signed a contract on an estimate based on my group's estimations. At this point we have reached completion on about 85% of the features (we think) but we ran out of budget. We have been working for almost two years with this client in previous contracts, and we have delivered a good product that they are happy with, so we have a good standing relationship. More info: -There has been a bit of scope-creep, but I don't think enough for me to hide behind that argument -We've been delivering partial releases about monthly. -We don't have systematic user-testing in place.

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  • Using the word "you" in an user manual

    - by yan bellavance
    I am writing a user manual and I have come to a discussion with a colleague. He says I cannot use the word "you" anywhere in the manual. Now I remember something about this at school but that was not for writing procedures. Also, doing some googling I observed that most tutorials where using it a lot. I would prefer using it but only if this is considered good practice. what do you think?

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  • Internet Access in Ubuntu on VirtualBox

    - by Joel Martinez
    I recently installed Ubuntu on a VirtualBox VM ... it installed just fine (much easier than on VirtualPC). However, I'm unable to get internet access from the guest OS (ie. Ubuntu). Can anyone give me any pointers on how I might enable this? The Host OS is Windows Vista, and the hardware is an IBM Lenovo. Thanks! :-)

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  • How to write "good" user interface text?

    - by Roddy
    Many applications are let down by the quality of the 'writing' in their user interfaces: typically, poor spelling, grammar, inconsistent tone, and worse yet, "humour" are the usual offenders. Are there good resources that can help developers to write UI messages that give a professional and positive impression to your customers, even when your code's going to hell in a handcart? Thanks, all — Some great resources here, so I will CW this question. I'm accepting Adam Sill's answer because it's the one that (as a developer of desktop apps) I found most pertinent.

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