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  • Windows 7 'All Programs' folders self-close on right-click

    - by Madmanguruman
    Odd issue on my Windows 7 Professional (32-bit) system. If I click on the Start 'orb' then navigate to 'All Programs', then navigate to any of the folders that appear at the bottom of the list (like Accessories) and left-click, the folder contents expand with no issue. If I right-click, the context menu appears for half-a-second or so, then the popup goes away and the entire start menu dismisses. I'm not sure how to debug this issue - I'm considering using Autoruns to try and disable things hooked into the shell one-by-one. Is there a way to use a tool like Process Explorer to narrow down the process that's actually dismissing the menus?

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  • Troubleshooting web page load issues

    - by Richard Testani
    I having an odd issue where a particular page doesn't finish loading... all the time. Intermittenly, this page doesn't finish loading - in particluar, it seems maybe the JS file isn't downloaded or finished loading. Marchelos Law I am not sure how to troubleshoot this issue, since refreshing it fixes it. I see it mostly in IE 7 & 8, rarely in Safari or FireFox. If you view the page in question, refreshing it - you should see the issue. Any ideas?

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  • flash h264 mp4 playback pixelation

    - by ndmweb
    Working with converting/playing h264 mp4 videos in flash. I'm converting the video from various source file formats (mostly .mov & .mp4), to h264 mp4 using ffmpeg server side. All seems to be working just fine, except I'm getting a few reports of pixelation of the video when being viewed on windows machines. I've testing just about every browser I can think of on (XP/Vista/7) and could not reproduce. Here's a screenshot: http://i.imgur.com/IK5RV.jpg (sorry for the resolution, was in an email from the client, as I'm unable to reproduce.) Anyone else ever run into this issue? At this point it could be anything in my mind. It seems like an odd bug, and probably a codec issue, or somehow a 32/64-bit issue?

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  • What to do if you find a vulnerability in a competitor's site?

    - by user17610
    While working on a project for my company, I needed to build functionality that allows users to import/export data to/from our competitor's site. While doing this, I discovered a very serious security exploit that could, in short, perform any script on the competitor's website. My natural feeling is to report the issue to them in the spirit of good-will. Exploiting the issue to gain advantage crossed my mind, but I don't want to go down that path. So my question is, would you report a serious vulnerability to your direct competition, in order to help them? Or would you keep your mouth shut? Is there a better way of going about this, perhaps to gain at least some advantage from the fact that I'm helping them by reporting the issue? Update (Clarification): Thanks for all your feedback so far, I appreciate it. Would your answers change if I were to add that the competition in question is a behemoth in the market (hundreds of employees in several continents), and my company only started a few weeks ago (three employees)? It goes without saying, they most definitely will not remember us, and if anything, only realize that their site needs work (which is why we entered this market in the first place). I confess this is one of those moral vs. business toss-ups, but I appreciate all the advice.

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  • How do I troubleshoot system slowness seen when viewing PDFs or videos?

    - by asp
    Whenever I watch videos, either online of local via Totem and/or open PDF files using evince. The system gets really, really bogged down. All apps get really slow, menus take forever to display, switching windows gives me time to make a coffee, etc. I have a couple of bug reports open on this, but what do I need to do to really troubleshoot the issue? I've purged Adobe Flash from the system, but YouTube HTML5 videos still have the issue. A bunch of PDFs saved locally trigger the problem. And to (temporarily) remove the slowness, I need to shutdown the computer, breath for a few minutes, then restart. A simple reboot does not do the trick. How can I identify the cause? This only started on 13.04. I've had Ubuntu on this machine for a year without a problem until "upgrading" to 13.04. I am not a programmer, but I suspect an issue with the Intel video driver. Is there something I can run which will diagnose this, or are there concrete steps I can follow to find the culprit?

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  • Configuring an Engenius 3500

    - by dsiddens
    The title speaks to only half of the issue: the other half are the settings in Ubuntu and the sequences therein. The computer in this issue does receive internet with the external antenna jack at the back being fed with a simple magnetic base antenna designed for putting on the roof of an automobile. However, that signal is weak and the Engenius with an external antenna (Rootenna ~15db gain) and ehternet wire will supply a stronger, faster signal. I've set the Engenius to the desired source and entered the correct WEP password. The lights on the Engenius indicate that it's connected to the access point. At the Ubuntu side of this I've worked to no avail changing settings with "Edit Connections" to the point I'm Ask(ing)Ubuntu for help. I have and have RTFM for Engenius 3500 There is an embarrassing side note to this issue: At one time I had the Engenius working! It seems that I can't recall the settings and sequences I used way back when. And I may as well confess to not knowing the Command Line. I'm a GUI guy. Thank you for your time, Doug

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  • Windows audio service fails to automatically start after VirtualBox install

    - by humble_coder
    I'm having a completely nonsensical issue in Windows XP SP3. Basically my "Windows Audio" service no longer starts automatically. Despite being set to "Automatic" I have to manually go in and start it. This issue didn't start until the most recent update of VirtualBox, but I can't find anything on the forums related to this specific issue. I've tried reinstalling the RealTek drivers as well, in the event that that had something to do with it. Any assistance is most appreciated! EDIT 1: It is the host's audio that won't start. The update of Virtualbox was merely the "marker" of when these events started occurring. Given it's the only variable/change I'm assuming a correlation.

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  • Outlook 2010 and Exchange 2003

    - by user69644
    We've had some issues with a user who has upgraded to Outlook 2010 and attached to an internal Exchange 2003 SP2 server. They get errors more or less saying cannot send, contact your administrator and then a long error string whenever attempting to send. They receive just fine - but can't get any outbound flow. We recreate the users profile on another Windows 7 machine with Outlook 2010 and it worked fine. Concerned this might be an issue that rears it's ugly head later or at some random time. We noted some KB docs about the issue recommending registry changes - we've reviewed and ensure these changes were made and still have the issue on the one machine. Any thoughts?

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  • Apache routing vhosts to /var/www

    - by FHannes
    One user at my site has reported that he reaches the content at /var/www when browsing to any of the vhosts at my server. As far as I’m aware, my Apache server does not contain a document root that references this folder. On top of that, this user seems to be the only one experiencing the issue. According to his ISP, the issue isn’t caused by them, yet, on his mobile connection, he can access the site. When browsing to my server’s IP, he also receives the correct content from the default vhost. What could be the possible causes of this issue and how can I get it to stop? I’ve explored pretty much every option I could think of.

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  • Unable to start Ubuntu 12.04. The system is running in low-graphics

    - by kaleidoscpicsoul
    I am a newbie to Ubuntu. I installed Ubuntu 12.04 using a USB Stick and it was running all fine for a few weeks and this error popped up. According to one of my friend, the best way was to re-install Ubuntu. Being from a non unix background i thought the same too and after the second install it happened again, but only this time was much quicker, in 3 days. I don't want to re-install Ubuntu every time this happens. I am a complete newbie to Linux which means that i am really bad at using terminal. I know there are other people who fixed this issue using this very same forum, but unfortunately the answers provided are too complex for me to understand. Please let me know how to do this. Things I want to let you know: I would need help step by step if that is alright with you. After i get the error i get the options and i click exit to console login I get the following message in a black screen (which i think is a command line sort of thing): * Stopping save kernel messages [OK] apache2: Could not reliably determine the server's fully qualified domain name,using 127.0.1.1 for ServerName [OK] * Starting web server apache2 and a blinking cursor. So basically it looks like a dead end for my non unixy eye. And one final thing is before this issue had happened i had tried configuring Python to Apache2. For that i had uninstalled and installed LAMP server several time and edited the configuration files too. I don't know if this really is a concern, but I don't know.. I have a USB with Ubuntu 12.04 in it so i can install it anytime. (But i want to know what the issue is rather than running away) . I migrated to Ubuntu from Windows and i have no plans to go back. I think that's from my side. Please let me know if there are any questions.

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  • WD Elements Desktop External - Not recognised on a single computer

    - by Aelexe
    My WD Elements Desktop External is no longer recognised on my main computer. It has worked fine in the past, but now all of a sudden is not detected. It does not prompt when plugged in, nor does it show up in the disc management interface or the device manager. It appears to be aware that it is plugged in however as the light on the external blinks rapidly for a short while after being plugged in. The strangest thing however is that it works fine on other computers, including my family computers and my laptop. I have attempted to troubleshoot the issue by trying various USB devices in multiple ports on each system to see if there is any correlation with the issue, but have come up with nothing that gives me an idea of what is going on. I have also attempted to format the external using my laptop, but that has not helped either. If anyone has had a similar issue, or knows of any potential solutions, please post your advice. Thanks for your time.

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  • Windows 2003 Server Suddenly Drops Connections to everything but PING and port 80 (webserver)

    - by Urda
    Hi, I'm running a Windows 2003 Dedicated server, and the box has been rock solid for more than 2 years now. Just recently, I have had an issue where after a certain ammount of time the server will just stop accepting connections on all ports except 80, and still responds to pings. If you surf to a static HTML page on the box, you can display it. If you pull up a PHP file that has an outside database connection, it fails. RDP refuses to connect, and LogMeIn reports that "The connection was reset" The only fix at this time is to have the provider physically reboot my box to correct the issue. The event log doesn't seem to be leaving helpful messages, and I am at a lost to what is causing this error since I have not installed any new software in months on it. Any tips or help would be appreciated to tracking down this issue. I don't mind updating the question as responses come in, I just do not know where to start troubleshooting because it seems random at this time.

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  • Internet really slow or stops working on my computer but fine on my laptop and ipad

    - by Fr0zen1
    I know you are going to say that this has been answered already, but it hasnt. None of those solutions worked for me. So this is the problem, and it only occurs on my computer, my laptop,ipad and iphone are just fine. When I`m browsing the net, it laods webpages slow(my speed is 30mb down and 3mb up) and when I start downloading with a another application(steam, utorrent), my browser completely stops working, but the application thats downloading(steam, utorrent) continues to download with a fast spead(2-3mb/s) and I do not know why. I have this issue on all browsers. I have tried chrome, internet explorer and firefox. I have restored my windows but still the same issue and I also have kubuntu installed and it also has the same issue. I do not know why. Any help? Thank you

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  • Apache routing vhosts to /var/www

    - by FHannes
    One user at my site has reported that he reaches the content at /var/www when browsing to any of the vhosts at my server. As far as I’m aware, my Apache server does not contain a document root that references this folder. On top of that, this user seems to be the only one experiencing the issue. According to his ISP, the issue isn’t caused by them, yet, on his mobile connection, he can access the site. When browsing to my server’s IP, he also receives the correct content from the default vhost. What could be the possible causes of this issue and how can I get it to stop? I’ve explored pretty much every option I could think of.

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  • IIS7 application pool spawning worker processes

    - by scott_lotus
    IIS7 ASP.net 2.0 Number of worker processes growing out of control in single app pool. Appear to keep spawning upwards. Monitoring the w3wp.exe process i can see "current connections" to web service sometimes spawn out of control but not always , only worker processes are consistently growing when this issue occurs. Number of worker processes normally 0 - 20 , when spawning they can reach 1000 + This was deployed in: %windir%\Microsoft.NET\Framework64\v2.0.50727\aspnet.config maxConcurrentRequestsPerCPU="50000" maxConcurrentThreadsPerCPU="0" requestQueueLimit="50000" But issue still occurs. Have tried running PROCDUMP on the exe process but the mini dump isnt a great help. I understand this is 99% probable an app issue , what i need help with is tracking it down. Thank you for any tips. Scott

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  • Ubuntu 12.10 and nVidia drivers don't like each other?

    - by mingos
    I decided to upgrade both my computers from Precise to Quantal. What a mistake that was. My laptop has a nVidia GT 330M card, while the desktop has an nVidia 9600 GT. In both cases everything goes great as long as I use the Nouveau driver (ugh!). Can't really play games (Amnesia... and hoping for Steam Beta participation...), even though it's OK for work. Now, ever since 9.04 or so, I just installed nvidia-current and all just worked. Since 12.10, after installing nVidia drivers, Unity won't start at all (hangs with only the wallpaper displayed, no cursor or widgets), Gnome Shell is permanently in fallback mode. Now, I have tried on both computers, with multiple clean installs on Ubuntu (two separate downloads, just in case), one from Ubuntu Gnome Remix. And additionally, Fedora 17, which seems to suffer from the same issue. Tried all nVidia driver suggestions available in Software Sources, and even compiled the drivers myself. I tried several versions of the driver to exclude an issue with the newest one. In my frustration, I have switched to Windows (which, ironically, "just works" with my hardware), but still hold a twin OS configuration on the desktop and would like to use Ubuntu again. So, can anyone point me to where the issue might lie?

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  • Speedup of fixing an openssl bug with 8192 bit key [on hold]

    - by rubo77
    This is related to this Bug-Report https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=747453 OpenSSL contains a set of arbitrary limitations on the size of accepted key parameters that make unrelated software fail to establish secure connections. The problem was found while debugging a XMPP s2s connection issue where two servers with long certificate keys (8192 Bit RSA) failed to establish a secure connection because OpenSSL rejected the handshake. This seems to be a small problem to be fixed but although there is an easy patch available to fix the issue in that bug report, no reactions are noticed so far.. The last patch that broke the 2048 barrier took 2 years to be implemented and only resulted in an increase to 4096bit, which seems to be a bad joke. Where would we have to report this to speed up the implementation for such an issue?

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  • Acer Aspire 7750-6801 windows 7 Home Premium x64 not charging properly [closed]

    - by MaurerPower
    I have an Acer Aspire 7750-6801 laptop running Windows 7 Home Premium 64 bit OS. The issue is that it will only charge sometimes when plugged in. I thought it might be a hardware issue, so I tried charging with the laptop off, and it works fine. Also when in Linux, or any other environment other than Windows, it also charges fine. The intermittent charging issue ONLY presents itself when in Windows. I've tried the following: Open Device Manager Under 'Batteries->', I uninstalled 'Microsoft ACPI-Compliant Control Method Battery' Then re-installed using 'Scan for hardware changes' Still no luck. It's quite urgent, any help would be appreciated as I am totally at a loss...

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  • How to put text in same row but different column if a certain text is present in the same row?

    - by melai
    How can I put text in the same row but different column if a certain text is present in the same row? Issue Area Correction Done Process changed bin Process skip lap converted to global Security done global migration Process changed bin How can I code this in a macro? For example: If the correction done is in the cell, the Issue should be Process automatically. If the word global is present the Issue should be Security. I have 500 rows and I want to have the code until row 500.

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  • Windows update not working (2008 R2)

    - by Le_Quack
    long story short, one of our domain controllers is won't update. when an update is attempted it says the service is not running (checked and restarted yes it is) and event viewer says its error 0x80072ee2 but this apparently means there is a connection issue but as far as I can work out there isn't. this isn't a short term issue either seems to have been going on since at least feburary. any ideas? Note: Server updates fall to another (more senior) member of the team please do not ask me why they have been so neglected. He doesn't know what the issue is so I'm just trying to get to the bottom of this. many thanks

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  • ASP.NET Web Service Throws 401 (unauthorized) Error

    - by user268611
    Hi Experts, I have this .NET application to be run in an intranet environment. It is configured so that it requires Windows Authentication before you can access the website (Anonymous access is disabled). This website calls a web service (enable anonymous access) and the web service calls the DB. We do have a token-based authentication between the web application and the web service to secure the communication between them. The issue I'm facing is that when I deploy this to production, I'm having an intermittent issue whereby the communication between the web application and the web service failed. The 401 issue was thrown. This is actually working fine in our QA environment. Is this an issue with Active Directory? Or could it be an isssue with FQDN as mentioned here: http://support.microsoft.com/default.aspx?scid=kb;en-us;896861? The weirdest thing is that this is happening intermittently when tested in both on the server itself and a remote workstation in my client's environment. But, this is working perfectly in my environment. OS: Windows Server SP1 IIS 6 .NET 3.5 Framework Any idea about the 401 (Unauthorized) issue?? Thx for the help... This is from the log... Event code: 3005 Event message: An unhandled exception has occurred. Event time: 4/5/2010 10:44:57 AM Event time (UTC): 4/5/2010 2:44:57 AM Event ID: 6c8ea2607b8d4e29a7f0b1c392b1cb21 Event sequence: 155112 Event occurrence: 2 Event detail code: 0 Application information: Application domain: xxx Trust level: Full Application Virtual Path: xxx Application Path: xxx Machine name: xxx Process information: Process ID: 4424 Process name: w3wp.exe Account name: NT AUTHORITY\NETWORK SERVICE Exception information: Exception type: WebException Exception message: The request failed with HTTP status 401: Unauthorized. Request information: Request URL: http://[ip]/[app_path] Request path: xxx User host address: [ip] User: xxx Is authenticated: True Authentication Type: Negotiate Thread account name: xxx Thread information: Thread ID: 6 Thread account name: xxx Is impersonating: False Stack trace: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at wsVulnerabilityAdvisory.Service.test() at test.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

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  • Exporting a report from Crystal 8.5 causes the report to first refresh, then export, with unexpected

    - by LittleBobbyTables
    We have a VB6 application that can generate reports using the Crystal Reports 8.5 runtime. To generate one of the more complicated reports we have, the VB app does the following: Deletes records from a SQL table (we'll call it Foo) based on the session ID of the user Performs a select statement, and populates the Foo table with the contents of the select statement. Massages the data in Foo. Executes the report (we'll call it Bar). The Bar report uses the Foo table as part of some outer joins to get some descriptions. After the report is opened and populated, the code then deletes the records in Foo. If you ever look in Foo there will be no data since it is always purged at the end, but the Crystal Report will still have the data, since Foo wasn't cleared out until after the report ran. Most sites can export this report afterwards, to either PDF or Excel, with no issue. One site, however, has two servers in production where if you attempt to export the Bar report (doesn't matter what format it is exported to), the report will visibly refresh and then export the report in the requested format. This refresh, however, causes the exported data to be invalid because the report is still doing the outer joins to the Foo table, which is now empty. I'm at a total loss why the report refreshes before printing on these two servers. One server has Crystal Reports 8.5 installed on it as well as the Crystal Reports 8.5 runtime (so they can modify reports). The other server only has the Crystal Reports 8.5 runtime (so you can generate reports from the VB application, but can't modify them on that server). Both of the servers belong to a French site. Another support staff here said the issue sounded vaguely familiar to an issue a few years ago, and suggested re-registering DLLs. I have tried unregistering and re-registering the following DLLs out of frustration: Crystl32.ocx crxlat32.dll cpeau32.dll exportmodeller.dll crtslv.dll atl.dll Unregistering and re-registering the above DLLs does not fix the issue. If we take the problem report, and run it on any of our development or QA servers, we have no issues; the report does NOT refresh before exporting, and the data looks consistent. It seems like a server or regional setting may be causing this, but what could possibly cause the report to refresh before exporting on only two of our servers? The most obvious solution is to simply alter the code so the Foo table isn't purged after the report is run, only when the report is run, but this is a production issue, the customer wants a fix now, and there's quite a few hoops to jump through to make the change.

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  • Dealing with missing messages in JavaScript when using BOSH

    - by JamieD
    We recently went into private beta on our flagship product and had a small launch event. Unfortunately the venue had a terrible wireless connection and packets were being dropped left right and centre causing havoc with out system, basically it wasn't able to work at all! Luckily we were able to switch to a different network and rescue the demo. This highlighted something that I knew was already an issue but hadn't appreciated quite how much of an issue it could be. Our system relies heavily on BOSH and has a rather large JavaScript code base which now works rather well under good network conditions. However we need to make it work well under bad network conditions as well. Due to the way that XMPP works, a fire and forget system, it's not easy to tell if a message you sent, or were supposed to receive, was actually sent or received. For instance, we have an offer system, one user will send an offer to another over BOSH. When this message is received by the server a message is published to the offering users offers_sent PEP node and a similar message to the receiving users offers_received PEP node. While the sending user is able to tell if their offer was send (relatively) easily, if the notification to the receiving user is never received that user will never know it missed a message. A little about out JavaScript setup, it has 4 main layers: StropheJS An MVC framework for dealing with low level tasks and to build on top of An application layer which contains the app logic routes, controllers models etc. as well as a browser cache of the model data A UI layer that receives events and publishes events to and from the application layer One way to solve the missing messages issue would be to periodically check the PEP nodes for new data that the browser doesn't know about. If a new message was discovered the browsers cache would be invalidated and all new data would be requested from the server. I'm not sure this is the best way to go and it also doesn't cover all situations. We certainly don't want to get into the situation where we are sending messages to confirm the previous message was received at it's destination as this would double the network traffic. With the number of real time websites growing daily this is an issue that must have been encountered by other developers, it would be interesting to see how it's been solved by others. As far as I can see there are two situations in which messages go missing: On poor connections messages are not sent or received due to the packets being dropped Involving navigating between pages, a message is received by the browser but is not fully processed and stored in the local cache before the page is unloaded. Or a message is added to the send queue but never sent before the page is unloaded I suspect the hardest issue to solve will be number 2. Any thoughts on the subject would be much appreciated.

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  • Unable to make the session state request to the session state server

    - by Angry_IT_Guru
    For about 4-5 months now, I seem to be having this sporadic issue--mainly during our busiest time of the day between 10:30-11:45AM, where all my Windows 2003 web servers in a Microsoft NLB cluster start throwing session state server errors. A sample error is below. System.Web.HttpException: Unable to make the session state request to the session state server. Please ensure that the ASP.NET State service is started and that the client and server ports are the same. If the server is on a remote machine, please ensure that it accepts remote requests by checking the value of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aspnet_state\Parameters\AllowRemoteConnection. If the server is on the local machine, and if the before mentioned registry value does not exist or is set to 0, then the state server connection string must use either 'localhost' or '127.0.0.1' as the server name. at System.Web.SessionState.OutOfProcSessionStateStore.MakeRequest(StateProtocolVerb verb, String id, StateProtocolExclusive exclusiveAccess, Int32 extraFlags, Int32 timeout, Int32 lockCookie, Byte[] buf, Int32 cb, Int32 networkTimeout, SessionNDMakeRequestResults& results) at System.Web.SessionState.OutOfProcSessionStateStore.SetAndReleaseItemExclusive(HttpContext context, String id, SessionStateStoreData item, Object lockId, Boolean newItem) at System.Web.SessionState.SessionStateModule.OnReleaseState(Object source, EventArgs eventArgs) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Now I'm using ASP.NET State service on a centralized back-end Windows 2003 server that all servers communicate to. I was originally using SQL Server state for a couple years as well prior to having this issue. The problem with SQL wqas that when the issue occurred, it created a blocking situation which essentially impacted all users across all servers. The product company recommended that I use the standard ASP.NET State service as that was what they technically supported. Why this would make a difference is beyond me -- but I had no choice but to try it! I have attempted to create multiple application pools, adding additional servers, chaning TCP/IP timeout from 20 to 30 seconds, and even calling Microsoft ASP.NET product support, with very little success. I even recommended that they review whether they are using read-only session state instead of read/write per page request -- as I understand that this basically causes every page to make round-trips to state server even if state isn't being used on the page. Unfortunately, the application is developed by our product company and they insist that it is something with my environment because other clients do not have these sort of issues. However, I've talked to other clients and they tell me when they've seen issues like they, they've basically had to create another web farm. This issue almost seems like I've simply reached some architectural limit within the application... Microsoft's position on the issue is that the session state needs to be reduced and the returncode being reported back from the state server indicates buffers are full. To better understand the scope of issues (rather than wait for customers to call and complain), I installed ELMAH and configured it to send me e-mails when unhandled exceptions occur. I basically get 500-1000 e-mails during the time period of high activity! If any one has any other ideas I could try or better ways to troubleshoot, I'd appreciate it.

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  • Can't sync filesystem without reboot

    - by Fabio
    I'm having an issue with a linux server. Once a week the running mysql instance hangs and there is no way to fully stop it. If I kill it, it remains in zombie status and init does not reap its pid. The server is used for staging deployments and some internal tools, so it's not under heavy load. The only process constantly used id mysql and for this I think that it's the only process which suffer of this issue. I've searched system logs for errors and the only thing I found is this error (repeated a couple of times) in dmesg output: [706560.640085] INFO: task mysqld:31965 blocked for more than 120 seconds. [706560.640198] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message. [706560.640312] mysqld D ffff88032fd93f40 0 31965 1 0x00000000 [706560.640317] ffff880242a27d18 0000000000000086 ffff88031a50dd00 ffff880242a27fd8 [706560.640321] ffff880242a27fd8 ffff880242a27fd8 ffff88031e549740 ffff88031a50dd00 [706560.640325] ffff88031a50dd00 ffff88032fd947f8 0000000000000002 ffffffff8112f250 [706560.640328] Call Trace: [706560.640338] [<ffffffff8112f250>] ? __lock_page+0x70/0x70 [706560.640344] [<ffffffff816cb1b9>] schedule+0x29/0x70 [706560.640347] [<ffffffff816cb28f>] io_schedule+0x8f/0xd0 [706560.640350] [<ffffffff8112f25e>] sleep_on_page+0xe/0x20 [706560.640353] [<ffffffff816c9900>] __wait_on_bit+0x60/0x90 [706560.640356] [<ffffffff8112f390>] wait_on_page_bit+0x80/0x90 [706560.640360] [<ffffffff8107dce0>] ? autoremove_wake_function+0x40/0x40 [706560.640363] [<ffffffff8112f891>] filemap_fdatawait_range+0x101/0x190 [706560.640366] [<ffffffff81130975>] filemap_write_and_wait_range+0x65/0x70 [706560.640371] [<ffffffff8122e441>] ext4_sync_file+0x71/0x320 [706560.640376] [<ffffffff811c3e6d>] do_fsync+0x5d/0x90 [706560.640379] [<ffffffff811c40d0>] sys_fsync+0x10/0x20 [706560.640383] [<ffffffff816d495d>] system_call_fastpath+0x1a/0x1f When this happens the only way to make everything working again is a full reboot, but in order to do that I'm forced to use this command after I've manually stopped all running processes echo b > /proc/sysrq-trigger otherwise normal reboot process hangs forever. I've tracked reboots script and I've found out that also the reboot process hangs on a sync call, this one in /etc/init.d/sendsigs (I'm on ubuntu) # Flush the kernel I/O buffer before we start to kill # processes, to make sure the IO of already stopped services to # not slow down the remaining processes to a point where they # are accidentily killed with SIGKILL because they did not # manage to shut down in time. sync I'm almost sure that the cause of this is an hardware issue (the RAID controller???) also because I've other two machines with the same hardware and software configuration and they don't suffer of this, but I can't find any hint in syslog or dmesg. I've also installed smartmontools and mcelog packages but none of them did report any issue. What can I do to track the cause of this issue? Today is happened again, here is the status of system after triggering a reboot init---console-kit-dae---64*[{console-kit-dae}] +-dbus-daemon +-mcelog +-mysqld---{mysqld} +-newrelic-daemon---newrelic-daemon---11*[{newrelic-daemon}] +-ntpd +-polkitd---{polkitd} +-python3 +-rpc.idmapd +-rpc.statd +-rpcbind +-sh---rc---S20sendsigs---sync +-smartd +-snmpd +-sshd---sshd---zsh---sudo---zsh---pstree +-sshd---sshd---zsh---sudo---zsh And here is the status of sync process # ps aux | grep sync root 3637 0.1 0.0 4352 372 ? D 05:53 0:00 sync i.e. Uninterruptible sleep... Hardware specs as reported by lshw I think the raid controller is a fake raid. I usually don't deal with hardware (and for the record I don't have physical access to it) description: Computer product: X7DBP () vendor: Supermicro version: 0123456789 serial: 0123456789 width: 64 bits capabilities: smbios-2.4 dmi-2.4 vsyscall32 configuration: administrator_password=disabled boot=normal frontpanel_password=unknown keyboard_password=unknown power-on_password=disabled uuid=53D19F64-D663-A017-8922-0030487C1FEE *-core description: Motherboard product: X7DBP vendor: Supermicro physical id: 0 version: PCB Version serial: 0123456789 *-firmware description: BIOS vendor: Phoenix Technologies LTD physical id: 0 version: 6.00 date: 05/29/2007 size: 106KiB capacity: 960KiB capabilities: pci pnp upgrade shadowing escd cdboot bootselect edd int13floppy2880 acpi usb ls120boot zipboot biosbootspecification *-storage description: RAID bus controller product: 631xESB/632xESB SATA RAID Controller vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 version: 09 width: 32 bits clock: 66MHz capabilities: storage pm bus_master cap_list configuration: driver=ahci latency=0 resources: irq:19 ioport:18a0(size=8) ioport:1874(size=4) ioport:1878(size=8) ioport:1870(size=4) ioport:1880(size=32) memory:d8500400-d85007ff

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