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  • client problems - misaligned expectations & not following SDLC protocols

    - by louism
    hi guys, im having some serious problems with a client on a project - i could use some advice please the short version i have been working with this client now for almost 6 months without any problems (a classified website project in the range of 500 hours) over the last few days things have drastically deteriorated to the point where ive had to place the project on-hold whilst i work-out what to do (this has pissed the client off even more) to be simplistic, the root cause of the issue is this: the client doesnt read the specs i make for him, i code the feature, he than wants to change things, i tell him its not to the agreed spec and that that change will have to be postponed and possibly charged for, he gets upset and rants saying 'hes paid for the feature' and im not keeping to the agreement (<- misalignment of expectations) i think the root cause of the root cause is my clients failure to take my SDLC protocols seriously. i have a bug tracking system in place which he practically refuses to use (he still emails me bugs), he doesnt seem to care to much for the protocols i use for dealing with scope creep and change control the whole situation came to a head recently where he 'cracked it' (an aussie term for being fed-up). the more terms like 'postponed for post-launch implementation', 'costed feature addition', and 'not to agreed spec' i kept using, the worse it got finally, he began to bully me - basically insisting i shut-up and do the work im being paid for. i wrote a long-winded email explaining how wrong he was on all these different points, and explaining what all the SDLC protocols do to protect the success of the project. than i deleted that email and wrote a new one in the new email, i suggested as a solution i write up a list of grievances we both had. we than review the list and compromise on different points: he gets some things he wants, i get some things i want. sometimes youve got to give ground to get ground his response to this suggestion was flat-out refusal, and a restatement that i should just get on with the work ive been paid to do so there you have the very subjective short version. if you have the time and inclination, the long version may be a little less bias as it has the email communiques between me and my client the long version (with background) the long version works by me showing you the email communiques which lead to the situation coming to a head. so here it is, judge for yourself where the trouble started... 1. client asked me why something was missing from a feature i just uploaded, my response was to show him what was in the spec: it basically said the item he was looking for was never going to be included 2. [clients response...] Memo Louis, We are following your own title fields and keeping a consistent layout. Why the big fuss about not adding "Part". It simply replaces "model" and is consistent with your current title fields. 3. [my response...] hi [client], the 'part' field appeared to me as a redundancy / mistake. i requested clarification but never received any in a timely manner (about 2 weeks ago) the specification for this feature also indicated it wasnt going to be included: RE: "Why the big fuss about not adding "Part" " it may not appear so, but it would actually be a lot of work for me to now add a 'Part' field it could take me up to 15-20 minutes to properly explain why its such a big undertaking to do this, but i would prefer to use that time instead to work on completing your v1.1 features as a simplistic explanation - it connects to the change in paradigm from a 'generic classified ad' model to a 'specific attributes for specific categories' model basically, i am saying it is a big fuss, but i understand that it doesnt look that way - after all, it is just one ity-bitty field :) if you require a fuller explanation, please let me know and i will commit the time needed to write that out also, if you recall when we first started on the project, i said that with the effort/time required for features, you would likely not know off the top of your head. you may think something is really complex, but in reality its quite simple, you might think something is easy - but it could actually be a massive trauma to code (which is the case here with the 'Part' field). if you also recalled, i said the best course of action is to just ask, and i would let you know on a case-by-case basis 4. [email from me to client...] hi [client], the online catalogue page is now up live (see my email from a few days ago for information on how it works) note: the window of opportunity for input/revisions on what data the catalogue stores has now closed (as i have put the code up live now) RE: the UI/layout of the online catalogue page you may still do visual/ui tweaks to the page at the moment (this window for input/revisions will close in a couple of days time) 5. [email from client to me...] *(note: i had put up the feature & asked the client to review it, never heard back from them for a few days)* Memo Louis, Here you go again. CLOSED without a word of input from the customer. I don't think so. I will reply tomorrow regarding the content and functionality we require from this feature. 5. [from me to client...] hi [client]: RE: from my understanding, you are saying that the mini-sale yard control would change itself based on the fact someone was viewing for parts & accessories <- is that correct? this change is outside the scope of the v1.1 mini-spec and therefore will need to wait 'til post launch for costing/implementation 6. [email from client to me...] Memo Louis, Following your v1.1 mini-spec and all your time paid in full for the work selected. We need to make the situation clear. There will be no further items held for post-launch. Do not expect us to pay for any further items other than those we have agreed upon. You have undertaken to complete the Parts and accessories feature as follows. Obviously, as part of this process the "mini search" will be effected, and will require "adaption to make sense". 7. [email from me to client...] hi [client], RE: "There will be no further items held for post-launch. Do not expect us to pay for any further items other than those we have agreed upon." a few points to consider: 1) the specification for the 'parts & accessories' feature was as follows: (i.e. [what] "...we have agreed upon.") 2) you have received the 'parts & accessories' feature free of charge (you have paid $0 for it). ive spent two days coding that feature as a gesture of good will i would request that you please consider these two facts carefully and sincerely 8. [email from client to me...] Memo Louis, I don't see how you are giving us anything for free. From your original fee proposal you have deleted more than 30 hours of included features. Your title "shelved features". Further you have charged us twice by adding back into the site, at an addition cost, some of those "shelved features" features. See v1.1 mini-spec. Did include in your original fee proposal a change request budget but then charge without discussion items included in v1.1 mini-spec. Included a further Features test plan for a regression test, a fee of 10 hours that would not have been required if the "shelved features" were not left out of the agreed fee proposal. I have made every attempt to satisfy your your uneven business sense by offering you everything your heart desired, in the v1.1 mini-spec, to be left once again with your attitude of "its too hard, lets leave it for post launch". I am no longer accepting anything less than what we have contracted you to do. That is clearly defined in v1.1 mini-spec, and you are paid in advance for delivering those items as an acceptable function. a few notes about the above email... i had to cull features from the original spec because it didnt fit into the budget. i explained this to the client at the start of the project (he wanted more features than he had budget hours to do them all) nothing has been charged for twice, i didnt charge the client for culled features. im charging him to now do those culled features the draft version of the project schedule included a change request budget of 10 hours, but i had to remove that to meet the budget (the client may not have been aware of this to be fair to them) what the client refers to as my attitude of 'too hard/leave it for post-launch', i called a change request protocol and a method for keeping scope creep under control 9. [email from me to client...] hi [client], RE: "...all your grievances..." i had originally written out a long email response; it was fantastic, it had all these great points of how 'you were wrong' and 'i was right', you would of loved it (and by 'loved it', i mean it would of just infuriated you more) so, i decided to deleted it start over, for two reasons: 1) a long email is being disrespectful of your time (youre a busy businessman with things to do) 2) whos wrong or right gets us no closer to fixing the problems we are experiencing what i propose is this... i prepare a bullet point list of your grievances and my grievances (yes, im unhappy too about how things are going - and it has little to do with money) i submit this list to you for you to add to as necessary we then both take a good hard look at this list, and we decide which areas we are willing to give ground on as an example, the list may look something like this: "louis, you keep taking away features you said you would do" [your grievance 2] [your grievance 3] [your grievance ...] "[client], i feel you dont properly read the specs i prepare for you..." [my grievance 2] [my grievance 3] [my grievance ...] if you are willing to give this a try, let me know will it work? who knows. but if it doesnt, we can always go back to arguing some more :) obviously, this will only work if you are willing to give it a genuine try, and you can accept that you may have to 'give some ground to get some ground' what do you think? 10. [email from client to me ...] Memo Louis, Instead of wasting your time listing grievances, I would prefer you complete the items in v1.1 mini-spec, to a satisfactory conclusion. We almost had the website ready for launch until you brought the v1.1 mini-spec into the frame. Obviously I expected you could complete the v1.1 mini-spec in a two-week time frame as you indicated and give the site a more profession presentation. Most of the problems have been caused by you not following our instructions, but deciding to do what you feel like at the time. And then arguing with us how the missing information is not necessary. For instance "Parts and Accessories". Why on earth would you leave out the parts heading, when it ties-in with the fields you have already developed. It replaces "model" and is just as important in the context of information that appears in the "Details" panel. We are at a stage where the the v1.1 mini-spec needs to be completed without further time wasting and the site is complete (subject to all features working). We are on standby at this end to do just that. Let me know when you are back, working on the site and we will process and complete each v1.1 mini-spec, item by item, until the job is complete. 11. [last email from me to client...] hi [client], based on this reply, and your demonstrated unwillingness to compromise/give any ground on issues at hand, i have decided to place your project on-hold for the moment i will be considering further options on how to over-come our challenges over the next few days i will contact you by monday 17/may to discuss any new options i have come up with, and if i believe it is appropriate to restart work on your project at that point or not told you it was long... what do you think?

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  • A new clients come into my web agency. How to configure email and social accounts to work better? [on hold]

    - by Marco Panichi
    I created websites for many years but still have not found the right way to organize all the email and social accounts of every clients. I mean, every web agency follows dozens of customers. Each client needs at least Google Analytics, AdWords, a Facebook page, a Twitter profile, a Youtube channel, probably a listing on Google Places and maybe a Mail Chimp (or similar) account. The web agency, in my opinion, must own these accounts, use them to deliver results to the customer and -of course- make them available to the customer for two reasons: - The customer must be able to see how things are going - The client must have the ability to change web agency without suffering The web agency, however, has many problems in having all of these accounts. For example, I like the idea of having a Gmail account for each client and from that account use all the products of Google. But is not possible to create more than many Gmail account from the same ip address and with the same phone number. The web agency could invite the customer to create his own accounts but: - This is not necessary a value for the customer (indeed...) - The web agency would manage them, however, from the same ip address, incurring in problems - If phone verification occurs, the web agency has to disturb the customer for verification Have you the same problem? How to solve it?

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  • How would I setup reverse DNS for 2 email servers?

    - by Solignis
    I have an interesting DNS question (well interesting to me atleast). I just installed an hmail server in our remote office to act as an MX backup in the event our exchange server goes down. The 2 host names are mail.campbellsurvey.com mail2.campbellsurvey.com mail points to the address 98.XXX.91.XXX mail2 points to the address 70.XXX.190.XXX How would I setup a PTR record on the ISP end to reflect both hostnames? Does the PTR have to point to EXACTLY mail.campbellsurvey.com or can it point to just campbellsurvey.com? because right now anything passing through the primary static address in our pool (the one used for standard internet) is identified as mail.campbellsurvey.com. My only idea to fix this was to move the mail server to the next available address and give it only it the name mail.campbellsurvey.com but I wanted to see if there was another way. Thanks in advance.

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  • How to hide a hotspot button based on sender In Lotus Notes 8.5?

    - by GirlPhoenix85
    I am managing an email newsletter that is distributed through Lotus Notes. At the bottom, I have 4 hotspot buttons for "Subscribe," "Unsubscribe," "Forward to a Colleague," and "Archives." Subscribe and Unsubscribe use @MailSend to email me the sub/unsub request. However, I am getting a lot of people who click "Subscribe" even when they are already subscribed. I'm looking for a way to hide the Subscribe button when the email sender is my newsletter email address.

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  • How to restrict postfix send limited email with policyd v2?

    - by Shalini Tripathi
    I have installed cluebringer-2.0.7 for postfix and enabled below lines in the main.cf file of postfix. But I could not see any policy working smtpd_recipient_restrictions = permit_mynetworks permit_sasl_authenticated reject_unauth_destination check_policy_service inet:127.0.0.1:10031 smtpd_end_of_data_restrictions=check_policy_service inet:127.0.0.1:10031 To check further I enabled logging in policyd and its only shows below logs and there is no logs getting populated when I send new emails.. [2012/06/12-21:18:50 - 13949] [CORE] NOTICE: Process Backgrounded [2012/06/12-21:18:50 - 13949] [CBPOLICYD] NOTICE: Policyd v2 / Cluebringer - v2.0.7 [2012/06/12-21:18:50 - 13949] [CBPOLICYD] NOTICE: Initializing system modules. [2012/06/12-21:18:50 - 13949] [CBPOLICYD] NOTICE: System modules initialized. [2012/06/12-21:18:50 - 13949] [CBPOLICYD] NOTICE: Module load started... [2012/06/12-21:18:50 - 13949] [CORE] NOTICE: = AccessControl: enabled [2012/06/12-21:18:50 - 13949] [CORE] NOTICE: = CheckHelo: enabled [2012/06/12-21:18:50 - 13949] [CORE] NOTICE: = CheckSPF: enabled [2012/06/12-21:18:50 - 13949] [CORE] NOTICE: = Greylisting: enabled [2012/06/12-21:18:50 - 13949] [CORE] NOTICE: = Quotas: enabled [2012/06/12-21:18:50 - 13949] [CORE] NOTICE: = Protocol(Postfix): enabled [2012/06/12-21:18:50 - 13949] [CORE] NOTICE: = Protocol(Bizanga): enabled [2012/06/12-21:18:50 - 13949] [CBPOLICYD] NOTICE: Module load done. [2012/06/12-21:18:50 - 13949] [CORE] NOTICE: 2012/06/12-21:18:50 cbp (type Net::Server::PreFork) starting! pid(13949) [2012/06/12-21:18:50 - 13949] [CORE] NOTICE: Binding to TCP port 10031 on host * [2012/06/12-21:18:50 - 13949] [CORE] WARNING: Group Not Defined. Defaulting to EGID '0 10 6 4 3 2 1 0' [2012/06/12-21:18:50 - 13949] [CORE] WARNING: User Not Defined. Defaulting to EUID '0' Do I need to do anymore settings for postfix to listen on policyd???Please help

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  • Yahoo is sending our server's transactional email to the Spam folder, even though we have set up SPF and DKIM

    - by Derrick Miller
    Yahoo Mail is sending our server's transactional emails to the Spam folder, even though we have taken quite a few anti-spam steps. By contrast, Gmail allows the messages through to the inbox just fine. Here are the things which are in place: SPF is set up for the domain holsteinplaza.com. Yahoo reports spf=pass in the message headers. DKIM is set up for the domain holsteinplaza.com. Yahoo reports dkim=pass in the message headers. We have a proper reverse DNS entry for the sending mail server. Name - IP matches IP - Name. Neither Domainkeys nor SenderID are set up. From what I can tell, DKIM is the way of the future, and there is not much to be gained from adding Domainkeys or SenderID. Following are the headers. Any ideas what more I should do to get Yahoo to stop flagging the emails as spam? From Holstein Plaza Auctions Sat Jun 25 18:30:08 2011 X-Apparently-To: [email protected] via 98.138.90.132; Sat, 25 Jun 2011 18:30:11 -0700 Return-Path: <[email protected]> X-YahooFilteredBulk: 70.32.113.42 Received-SPF: pass (domain of holsteinplaza.com designates 70.32.113.42 as permitted sender) X-YMailISG: i_vaA_QWLDuLOmXhDjUv3aBKJl5Un6EiP6Yk2m4yn3jeEuYK MkhpqIt9zDUbHARCwXrhl9pqjTANurGVca7gytSs.mryWVQcbWBx.DaItWRb VcyrIzwMzXKCSeu06H2a.cJ7HG5vJLJaKmHUUI_1ttXKn_Aegiu5yHvFX83R Lpth0witO9zfaKvOMaJV3LAxpIpFOydwvq1cqjZ8nURxQbxM3Cl.QW7MxxrC 09qLVn_D_xSdU94QdU22IsVmlaRHv.uU5dnIazu.KSkhKpYykDoZA2SH0SY4 JmTZj3LP8N926xXVDzYQ5K6QvKuJL5g0d9pYZx3KC59sgIu5oHlJ3Q15RdKb f3OJw0PR6oIyJ2yStVr8vfbDgOfj3qig03.Tw6g6MMNpv1G7Cuol4oJeUaYP xELxX6dHgBgCSuWMcbsrxbK4BIXcS2qhpMqYQ4Isk.XXyA8uvmFXyvgc1ds5 8jo0rW.Wsw.55Z.KTPaQ0gHXj0T3OGppYMELSJv1iuhPyyAnZpmq01CU0Qd5 CcRgdyW3HaqhmpXqJCS0Clo16zXA4HmAjR0tgIQrHRLc3D9N02AOzvmDgCb1 vCh0p00QeKVq8UNkcShPRxZFKi9khtkLhPBlXEKkhJ76zyDmHUxTY.dQHVVD 8D2hx7BxbqI9DINI8x5oR5Q8hYkZqHYQsmGNkaU77O2BnsEv5WxMEmzrBJ4Z h8zGCidgYPiZycZfnfaBp0Xb4tya2WMTN45W02JFcO1qq_UMJ9xPeqZhPEj. j9YvBAC8324GGF.c8eWcNB2VB34QHgTcVUl3.c0XUCuncls9Cyg4L7AoIdCi HvAklSzDDu9nW6732VEipV9FJ_JkDupDNQU2hfiPG.3OeF8GwTnVYnEn0EiZ aO0NCnZhXuLDcN3K7ml3846yRdASvzPFs9s4aJkzR0FkhVvptiMBEOdRkKdG wHWmvWpK4GTZpW4yU7CnKpW2MiWWn1MP0h_CCZFKs5.3mfmfPjPVIABN_RuU Q8ex5hdKnKlQiqK56LzcPRnYmNtrwdsUX9CYn9d6cPpXR_Bi5jrNJMNzdFvq lGO0CBT4QPe2V45U8PtpMitttuDA1cCvmyBPFswxNlL0jyX0a_W.vl0YW5.d HhDItpHhDxKRUscM28IR.exetq4QCzyM X-Originating-IP: [70.32.113.42] Authentication-Results: mta1267.mail.ac4.yahoo.com from=holsteinplaza.com; domainkeys=neutral (no sig); from=holsteinplaza.com; dkim=pass (ok) Received: from 127.0.0.1 (EHLO predator.axis80.com) (70.32.113.42) by mta1267.mail.ac4.yahoo.com with SMTP; Sat, 25 Jun 2011 18:30:11 -0700 Received: (qmail 1440 invoked by uid 48); 25 Jun 2011 21:30:09 -0400 To: [email protected] Subject: this is a test X-PHPMAILER-DKIM: phpmailer.worxware.com DKIM-Signature: v=1; a=rsa-sha1; q=dns/txt; l=203; s=auction; t=1309051808; c=relaxed/simple; h=From:To:Subject; d=holsteinplaza.com; [email protected]; z=From:=20Holstein=20Plaza=20Auctions=20<[email protected]> |To:[email protected] |Subject:=20this=20is=20a=20test; bh=B3Tw5AQb1va627KEoazuFEBZ0fg=; b=oQ5uFq+oekPTGhszyIritjuuIAi3qPNyeitu+aWMhdx3oC6O2j5hJsDFpK0sS5fms7QdnBkBcEzT0iekEvn9EfAdCkGZ2KrtEC0yv7QKQcrjXxy07GJpj9nq0LYbgOuPdw8mGvKxlRZ+jFBX0DRJm0xXFLkr+MEaILw7adHTCCM= Date: Sat, 25 Jun 2011 21:30:08 -0400 From: Holstein Plaza Auctions <[email protected]> Reply-to: Holstein Plaza Auctions <[email protected]> Message-ID: <[email protected]> X-Priority: 3 X-Mailer: PHPMailer 5.1 (phpmailer.sourceforge.net) MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="iso-8859-1" Content-Length: 195

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  • Server and Application architecture for large outgoing email volume.

    - by Ezequiel
    Hi, we need to develop an application to send large amount of emails (newsletters) We estimate 15 millions of emails per month (6 - 10 emails per seconds). Would you recommend me the proper architecture for this application? should we have several MTA agents and use them in a round robin fashion? What considerations should we take on account to not being treated as spammers (its really not spam what we are going to send). Thanks for your help. Ezequiel

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  • E-mail sent with postfix are marked as spam.

    - by unkown
    I am using gmail as my email provider, and I only have gmail servers for my mx records. I don't like the 500 message per day cap. To address this issue I would like to run postfix on my Linux machine to only send email, incoming port 25 blocked by my firewall. I can send email, however google marks all messages sent with postfix as SPAM. How do I make sure that people know email sent with postfix is valid?

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  • How disable Apple iCal from popping up with every email invite/update?

    - by Sean
    My iCal has new behavior (since upgrading to SL). Every time I get an ical attachment in Mail, the iCal app flies up in my face. I don't see any way to turn off this behavior and it's amazingly disruptive when I'm busy with other activities. Help? EDIT: I want iCal to add the invitations, so when I cmd-tab to the app those items are in the queue awaiting approval. What I am hoping to learn is how to stop the popup action forcing the application to become the top-level window.

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  • How to get email notification when process on ubuntu screen stopped?

    - by Manoj2411
    I have a application running on Ubuntu 12.04.2 LTS and I am running an application server like mailman server or faye server on ubuntu screen. The problem is, at times the process that is running on screen gets stopped and my application crashes because of that. Now I want to be notified whenever that 'faye server' or 'mailman server' is stopped that is running on screen. I am using Digital Ocean and I have already setup postfix server.

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  • How disable Apple iCal from popping up with every email invite/update?

    - by Sean
    My iCal has new behavior (since upgrading to SL). Every time I get an ical attachment in Mail, the iCal app flies up in my face. I don't see any way to turn off this behavior and it's amazingly disruptive when I'm busy with other activities. Help? EDIT: I want iCal to add the invitations, so when I cmd-tab to the app those items are in the queue awaiting approval. What I am hoping to learn is how to stop the popup action forcing the application to become the top-level window.

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  • Good Email Tagging Plugin for Thunderbird 10.0.2?

    - by leeand00
    I like to tag my emails in Mozilla Thunderbird 10.0.2, but the tagging system that is built in just isn't sufficient, I want to use something a little closer to the suggest tag system that is built into Stackexchange, where existing tags will display as I type them, and they will be separated using some sort of delimiter (such as a space or a comma). Does anyone know of any mail tagging plugins like that?

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  • Thunderbird: possible to change selected email highlight color (when no focus) ?

    - by Rabarberski
    Is it possible to change, in the message list of Thunderbird 3.0, the highlight color of the selected message when the list does not have the focus? The highlight color for the selected row is blue when the list has the focus, this is very clear. But when the list does not have the focus (e.g. after when you click in the message preview area), the highlight color is dark grey. However, this dark grey doesn't really stand out against the alternating row highlighting in the list (at least not on my laptop's LCD screen), making it difficult for me to quickly locate the message I've selected. So, any way to change this dark grey highlighting?

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  • Can I make Thunderbird load different email accounts one after the other instead of all at the same

    - by Martin
    I use Thunderbird 3 on Vista. I use it for 3 POP accounts. When I start work in the morning, all three accounts are checked at the same time, and all emails are being loaded simultaneously. I think Thunderbird is quite slow in general, and this behaviour makes it even worse. At least it makes me feel so. Can I tell Thunderbird to check the accounts and load the emails one after the other?

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  • How to stop Outlook 2010 from registering itself as the default email client over and over again?

    - by Tobias Kienzler
    I'm usually using Thunderbird, but for testing purposes have to start Outlook every now and then. Afterwards, Thunderbird informs me that it is no longer the default client, which it should have remained. How to stop Outlook 2010 from being so insolent? edit In fact, Outlook does not change any of the settings I checked so far (it doesn't re-register files, and mailto: links still open Thunderbird, so I'm rather confused at what Thunderbird considers to be modified by Outlook

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  • Why doesn't Outlook 2007 return the same results as Windows 7 search?

    - by TerryT
    When I attempt to search for an email, if I search for the email using the search toolbar within Outlook 2007, no results are found. However, if I use the Windows 7 built-in search functionality found when you click the Start button, using the same search criteria as I did in Outlook, Windows 7 finds the email immediately. Question: how can I make Outlook 2007 find the email(s) I'm searching for that Windows 7 finds that Outlook doesn't?

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  • What does Email Header "x-store-info" means in Hotmail?

    - by Mercedez
    I am relatively new to the Server side Includes and I am currently been given a task to provide values to the Server Side Includes for my company's system. Well I have learned a few basics from technet.microsoft.com but i was not able to find out what is the meaning of "x-store-info" and what values does this pass on. Can some of the seniors help me out here. Please provide me at least a Guideline or a path where I can learn this.

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  • E-mails sent with postfix are marked as spam.

    - by unkown
    I am using gmail as my email provider, and I only have gmail servers for my mx records. I don't like the 500 message per day cap. To address this issue I would like to run postfix on my Linux machine to only send email, port 25 blocked by my firewall. I can send email, however google marks all messages sent with postfix as SPAM. How do I make sure that people know email sent with postfix is valid?

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  • What is the lightest, basic Email Server for Linux?

    - by Xeoncross
    I would like to install an extremely small mail server on my VPS and I am only interested in it sending out mail (activation links) from my web site. I don't need it to support mailboxes or incoming mail (although having that option for the future might be nice). The main requirement is that I don't have to worry about monitoring it as often and protecting against people bouncing messages off my server or wasting resources with incoming mail. I just want to send mail out. So something small that only listens on localhost would be ideal. The other requirement is that it is documented so I can learn how to set it up and manage it.

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  • Email Discovery from Fairly Large Mailbox (15gig) Exchange 2003.

    - by nysingh
    I have a request from our legal team to search a users' mailbox. the mailbox is 15gig and it is on exchange 2003. I am trying to run windows desktop search and google desktop. I have gotten them to index mailbox but getting the results into a folder to backup on cd is getting bit difficult. Windows desktop search and google desktop search does not allow you to copy results to another folder. Can anyone point me to right direction? What is the best way to index and copy the results of pst, mailbox or edb file? What is the best discovery methods? Thanks

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  • Windows log file monitor that supports custom events (eg. sending an email when it detects the string "ERROR")

    - by ilitirit
    I know this question has been asked several times before but I can't seem to find a solution for my requirements. I currently use BareTail, which works wonderfully except that it doesn't support custom events besides line highlighting. I'm also trying TailForWin32. It has a SMTP plugin but it seems to be in beta status, and the highlighting seems limited. It also doesn't handle rolling log files very well (a blocking dialog box pops up, whereas BareTail just rolls over naturally). All I really need is something like BareTail that supports custom events. First prize would be a tool with a plugin-based architecture so I can use my own messaging plugins, but anything that supports SMTP mail would be fine as well.

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