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• Why do some PDFs lag in Adobe Acrobat?

  - by Coldblackice

  I have a handful of PDFs open. One of them in particular is extremely laggy, almost to the point of being unreadable. When I scroll through its pages, it's almost like an extreme version of v-sync being turned off. Very choppy. Overall system resources are plentiful, and all of the other PDFs cruise up and down with no stuttering or problems. I've tried closing and reopening the problem PDF to no avail. It's a small PDF, only 3MB in size, with no graphics (only programming code snippets). Surely, it must be some type of problem with the specific PDF (I'll try opening it in another PDF-viewing program, rather than Acrobat X). Possible corruption? Could there be some type of GPU/hardware-acceleration intervening going on? I've never heard of such with PDF-viewing.

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• Network on linux server is periodically down

  - by Fabian

  I have an old server running Fedora 4 that occasionally just stops responding via network for about an hour. This happens 1-2 times a week. Also no connection from the server itself to any other computer on the network is possible when it happens. The network settings and routes look fine. There are no unusual log messages and no unusual processes running at that time. If I restart the network or just do an ifconfig eth0 down & ifconfig eth0 up it works fine afterwards. I know that the server should be updated to a currently supported OS, but that is not really an easy option right now. Any ideas on how I could diagnose and fix that problem?

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• Best way to troubleshoot apache not starting?

  - by lowgain

  We have recently gotten a backup server to mirror all our data onto in case the primary server goes down. I've gotten all the sites data updated through rsync, and all the apache config and databases updated. Both machines are on Ubuntu 9 (9.04 on the primary, 9.10 on the backup). So everything seems synced up for the most part at this point (still need to figure out user syncing), and I try to start Apache. I get * Starting web server apache2 [fail] Nothing else indicating what the problem could be. I know I don't have enough info to expect a solution from you guys, so I'd just like to know where I can go from here to further investigate this issue. Would there be any error logs for this? Thanks!

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• clocksource tsc unstable

  - by amorfis

  Ok, now I have real server fault ;) After some time from booting (about one minute) my server hangs. All I can do is hard reset. Then after restart in /var/log/kern.log I can find: Jul 29 22:38:57 leonidas kernel: [ 90.729598] longhaul: Failed to set requested frequency! Jul 29 22:38:57 leonidas kernel: [ 90.731252] longhaul: Enabling "Ignore Revision ID" option. Jul 29 22:38:57 leonidas kernel: [ 91.201461] longhaul: Failed to set requested frequency! Jul 29 22:38:57 leonidas kernel: [ 91.201482] longhaul: Disabling ACPI C3 support. Jul 29 22:38:57 leonidas kernel: [ 91.204230] longhaul: Disabling "Ignore Revision ID" option. Jul 29 22:38:58 leonidas kernel: [ 91.416133] longhaul: Failed to set requested frequency! Jul 29 22:38:58 leonidas kernel: [ 91.416152] longhaul: Enabling "Ignore Revision ID" option. Jul 29 22:38:58 leonidas kernel: [ 91.960048] Clocksource tsc unstable (delta = -105611479 ns) I found some resources on the net, and it said to change clocksource, or disable ACPI. I tried disabling ACPI but it didn't help (but I noticed there was longer time before hanging). I can't change clock to hpet, because my system doesn't have such one. Output of cat /sys/devices/system/clocksource/clocksource0/available_clocksource: acpi_pm jiffies tsc My system is ubuntu server on VIA Epia hardware.

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• Alienware m15x (older model) BSOD investigation

  - by Crishu

  A frined of mine asked me to help him with an Alienware m15x laptop that had a little service history. It was bought in june 2008, serviced in january 2009 for a random fps drop problem, Alienware returned it saying nothing was wrong. The laptop still had hiccups, but after juggling a few drivers and settings, the fps drops weren't as noticeable. Eventually it died in Sept. 2009. It would not boot up locking itself on a white/gray screen. (i think it was overheating .. clocking in 100 degrees Celsius). So back to Alienware it went. They replaced the GPU and all was fine. Up until these blue screens started showing up. One other thing that was updated was the HDD and a Windows 7 reinstall, in August. From then on it seems to have started its BSOD. Could this be the culprit? Why? 0_o The original Windows was Vista but it was upgraded with a digital download/purchase of Windows 7 Home Premium and activated after installing windows. No errors on the old HDD, just on the latest installation. LE:Due note that now the old HDD is used to see if issues re-occur. So please, I am in need of someone who can interpret these windows dump files: Minidump I may have come to some conflicting conclusions. So if someone can clarify each dump/date and the probable cause/error it had; and a final conclusion or solution, we would be very grateful. Also please consult report for other system info I omitted: same link,code: XRWIVLWG If I missed something or if you have any other questions I'll be happy to answer them. Thank you. Good day. Processor: Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz Network Adapter Properties: Broadcom NetLink (TM) Gigabit Ethernet Intel(R) Wireless WiFi Link 4965AGN Video Adapter Properties: Driver Description NVIDIA GeForce 8800M GTX Driver Date 19.08.2009 Driver Version 8.16.11.8681 Driver Provider NVIDIA INF File oem19.inf Hardware ID PCI\VEN_10DE&DEV_060C&SUBSYS_0770152D&REV_A2 Location Information @system32\DRIVERS\pci.sys,#65536;PCI bus %1, device %2, function %3;(1,0,0) PCI Device NVIDIA GeForce 8800M GTX [NoDB] BIOS String Version 62.92.34.0.8 Installed Drivers nvd3dum (8.16.11.8681), nvwgf2um, nvwgf2um Hard Dik Drive: Model ID ST9120823ASG (**older one 120gb**) Model ID WD32000BEKT (new 320gb with fresh OS)

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• Win7 - Chrome: Accelerated rasterization not enabled/not supported

  - by Wozzie

  Win 7 Pro SP1 x64 EVGA Geforce GTX 670 FTW 2gb Geforce Driver: 320.49, it did happen with the previous version of the driver as well Chrome Version 28.0.1500.52 beta-m DirectX: 11 I was looking in chrome://gpu which told me that "Rasterization: Software only. Hardware acceleration disabled." and further down "Accelerated rasterization has not been enabled or is not supported by the current system." Is there a way to enable hardware acceleration?

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• Windows 7: Wi-Fi connection drops intermittently - only returns after "Troubleshoot connection" resets the adapter

  - by sleske

  On our laptop (running Windows 7) the Wi-Fi connection drops intermittently. Symptoms: Connectivity is suddenly lost, and the "signal strenght" indicator in the tray shows zero strength and a yellow "star" symbol. What happens then: The problem does not resolve itself by just waiting. If I click on the tray icon, the "Windows network diagnostics" wizard pops up and tells me that there is a networking problem (duh). If I click on the "repair" button (not sure about the wording), the wizard works for a while, then reports that it has reset the network adapter. Then Wi-Fi works again. While the above procedure has worked every time so far, it is very annoying. It takes 10-20s to repair the connection, and in the meantime downloads, video streams etc. may have been aborted. Some more details: The problem occurs without any apparent regularity, but usually a few minutes after powerup (though not every time). It happens frequently enough to be annoying. It is unlikely to be a router problem - another laptop running at the same time usually has no Wi-Fi problems. I am at a loss about what to try to troubleshoot this. Any ideas? Computer: Acer Aspire 7739Z. Wi-Fi card: Atheros AR5B125

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• What virtualization solution should I try next, after hitting problems w/ VMWare Player in dual-netw

  - by Alex R

  I have been using VMWare Player 2.5 for a while (Ubuntu guest on Vista host, 32-bit). VMWare had worked great until now but then I hit a brick wall: Due to some reorganization of my home network, the host machine now has to use a wireless connection to reach the Internet, while the printer, fileserver, and other important stuff are attached to a local gigabit hub. I have tried several tricks, such as editing the .vmx file, changing settings in vmnetcfg, etc, but I'm still unable to get the virtual Ubuntu box to connect each of the two virtual NICs to different networks (I did get it to recognize two NICs, but both DHCP'd onto the gigabit LAN). So, I'm ready to dump vmware for something with a little more low-level control of network settings. Virtualization is such a crowded space, I could spend months evaluating every product out there. I'm hoping for a shortcut... Can anyone recommend the best VM for my situation described above? Thanks

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• Why has my computer started to make noises when I turn it on after I put it into sleep mode for the first time a week ago?

  - by Acid2

  I would usually have my pc on all day and fully shut it down at night time before I went to bed. I decided to put it into sleep mode instead the other day and everything was fine but when I woke it from sleep, I was presented with the blue screen of death and it started with some weird noise that sounded like some spinning part was off balance or possibly hitting something periodically. Sounds like it could be a fan or maybe the HDD. I'm not sure why sleep mode would mess up the hardware. Anyway, now sometimes, randomly, when I turn my computer on from a previous shut down, I still get to hear the noise but the start-up is normal. Sometimes I don't hear anything for the entire duration while I have it on and sometimes it goes away after a few minutes and sometimes it doesn't and I have to restart, like it isn't going away right now. I can hear the noise as I type this. Anyone got possible solutions? I don't want to open the system and mess up other stuff. I'm also not sure if I should take it somewhere to have it fixed - it might not make the noise then and work like normal and nothing would seem like needing to be fixed. Add: I'm running Windows 7, if that's of any relevance.

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• Server goes offline. What to look for?

  - by Jonathan Sampson

  I'm using a new virtual server through GoDaddy, and this morning I received a call from the powers that be informing me our website was offline. After confirming this, I requested a power cycle through our GoDaddy control panel, and within a minute or two the server was back online. I made the call, and reported the news that we're back up. Of course, a couple minutes later we're down again. I tried connecting through PuTTy, and it takes forever to prompt me for a username, and each successive prompt takes a long time to come up. I'm using CentOS. So my questions are: How can I determine the cause? What types of things can I do to prevent this in the future? One interesting, and perhaps relevant, observation is that yesterday our bandwidth consumption was about 20% greater than our top figures from the past month.

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• Need help toubleshooting PC

  - by brux

  I have had problems since my dog pee'd on my computer. Problem: loads windows fine, at random intervals from 5 minutes to 30 minutes it restarts itself. There is nothing in the event log such as errors, no BSOD, just cold restart. after restarting - sometimes- it POST's and restarts itself at the end of POST. It will do this many times and then finally load windows. The cycle then begins again, it will restart eventually. What I have done: I thought it was HDD at first, since this is the only part of the computer which actually got wet with any fluid ( the case is off the PC and the dog pee'd down the front where the HDD is located). Seatool, the seagate HDD tool, found errors when I ran it inside windows, so I ran it in DOS mode from boo-table USB and ran it. It found the same number of errors and fixed them all. I ran the scan again and it says "Good". I loaded windows and ran the scan and it also said "Good there. So the HDD appears to be fine but the problem persists, random restarts. What else could this be? I have taken the computer apart and cleaned everything and also taken the PSU apart and cleaned it thoroughly. The problem still persists, what should my next steps be?

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• Fixing BIND9 rndc error "connection to remote host closed"

  - by Josh

  I just made some changes to a DNS zone in Webmin and clicked the "Apply Changes" button. I received the error message: rndc: connection to remote host closed This may indicate that the remote server is using an older version of the command protocol, this host is not authorized to connect, or the key is invalid How can I troubleshoot / repair this? I copied parts of the BIND config from a failing server, so I suspect that's what causing it...

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• Measure Upload Speed between a client and our server

  - by tresstylez

  We host a SAAS application specially customized for multiple clients. For one customer in particular -- they are reporting sporadic performance issues from various locations on their network, in particular UPLOADING documents through a form on our website. The client claims they have "bandwidth to spare" and that utilization of their "pipe" is so low that it MUST be our application, but our application has MANY clients and all features are working fine for all other clients. Interestingly enough -- DOWNLOADS (ie. just accessing the website, or downloading documents) is working fine. Speed test shows that they should get 1.2Mbps UP. So, a 3MB file should take 20 secs to upload. It takes 60+ seconds on their network. Sometimes even small files take OVER 10 minutes to upload or they timeout. Pings and Traceroutes don't show any abnormally long hops or response times. They claim other SAAS applications they use allow them to upload just fine. Both IT teams are working together to resolve this issue. What kind of data can I request from the clients to begin ruling things out. Seems like we need to somehow measure LATENCY of the networks involved or even at the switch level, we need to understand if packets are getting dropped somewhere and why. Where should I start? Any help is appreciated. I'll provide more info upon requests

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• Figuring out which PC part is faulty

  - by Davy8

  I have an odd scenario and I'm having trouble figuring out which is the faulty component. First of all, the video doesn't work, monitor says it's not getting a signal. Monitor's not faulty (works on other computer) so the first suspect was video card. However 2 things make me think it's not the video card. (Don't have another machine with PCIe around to test definitively) First, the GPU fan is spinning so it's getting power. Second, tried putting in an older PCI video card that is known to be working (pulled out of another working machine) and there's still no video. Normally if it's not the video card I'd suspect the motherboard, but everything's getting power on the mobo, so I'm not sure. The case apparently doesn't have system speakers, so can't hear any of the diagnostic beeps either. Also not sure whether a faulty CPU would cause no image at all either. The parts are brand new so something's going to get RMA'd but I'm not sure which component is to blame in this case. (Only slightly related, but I also accidentally put too much thermal paste on the CPU. The fan/heatsink instructions said to put the whole tube which seemed like a lot compared to previous experience, and as I started squeezing I knew it was definitely too much and stopped at about 1/3 but against my better judgement I didn't wipe any off. I'm not sure whether that would cause problems other than not cooling as effectively as it should)

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• Why does my USB stick not show up in Windows Vista?

  - by Kjensen

  Just reinstalled a Lenovo laptop with Vista. Two separate USB sticks, that work fine on another computer, will not show up on this Vista computer. USB ports work fine for other stuff. USB sticks worked before I reinstalled the computer. After looking around, I tried going into Disk management, to see if they appear there - they don't. Is there some sort of service, that might be disabled, not allowing removable drives to mount? Or what else can be wrong?

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• my cpu won't start. all fan were spinning for a second then nothing happen

  - by Tommy

  I need help about this.. I'm from Malaysia.. Back then my cpu is all okay..and it's 4 year old.. I think this question is answered before but i'm still don't understand.. when i plugged my cpu..turn it on and all of the fan (graphic card, mobo fan and PSU fan) were spinning just for a second than nothing happen.. I don't know if it is because of the PSU or my mobo.. I sent my cpu to the shop and they said it must be the mobo.. They tell me to change my mobo and PSU also..and it cost over 100 buck (rm300 in Malaysia). and i'm real 'dry' right now. My whole data is inside the HDD. School projects, photos, games, and many..I really-really need my cpu back alive.. My mobo is MSI MS-7529 with dual core chips. My PSU is ATX-480W. the PC store guy said i need to change to new ASUS mobo if I want. I dont know what type it is but Then he tell me to change my PSU also because he don't think my old PSU (ATX-480W) ain't compatible to the new mobo.. I was very need a help from you techie guys.. sorry for my terrible English..

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• Browsing freezes after installing SP2 on Vista

  - by n21jc

  After installing SP2 on Vista 32-bit HP laptop, all browsers (Firefox, IE, Maxthon) periodically freeze randomly. It occurs when opening a new webpage. It might happen after 45 minutes of browsing, or 3 minutes. The only way to get out of it is to right click the taskbar, "end program", and say "close now" when it tries to search for a solution. Or occasionally, I have to hard reboot. It doesn't seem to correlate with any one particular type of webpage, but I'm assuming that something being loaded doesn't play well with my system. I would uninstall SP2, but it fixed several even more annoying system problems I'd had with my computer.

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• Why are my Windows 7 updates continuously failing?

  - by Chris C.

  I'm an advanced level user here with an odd issue. I have two Windows Updates that are failing to install, every single time. I'm getting a mysterious "Code 1" error on both updates, an error for which I'm having difficulty finding a solution. The updates in question are: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243) System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2011] Because these updates are failing, the Shut Down button in my start menu always has the shield icon next to it, indicating that "new" updates will be installed on shut down. But, of course, they'll fail and when the PC is restarted, the shield icon is still there. When checking the update history and viewing the details of the failed updates, I get the following: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243) Installation date: ?6/?29/?2011 3:00 AM Installation status: Failed Error details: Code 1 Update type: Important A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. More information: http://go.microsoft.com/fwlink/?LinkId=216803 and: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2011] Installation date: ?6/?28/?2011 3:00 AM Installation status: Failed Error details: Code 1 Update type: Important This tool is being offered because an inconsistency was found in the Windows servicing store which may prevent the successful installation of future updates, service packs, and software. This tool checks your computer for such inconsistencies and tries to resolve issues if found. More information: http://support.microsoft.com/kb/947821 About My System I'm running Windows 7 Home Premium 64-bit. This is a custom PC build and the OS was installed fresh, not an upgrade from a previous version. I've been running this system for about four months. Windows Updates aside, the system is usually quite stable.

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• Computer making strange sound when turned on, ever since power outage

  - by Dot NET

  Recently we experienced a power outage, and the PC was off. However, once the power came back, I switched on the PC and heard a strange noise - almost as if the hard disk or fans were struggling to work. I can't really describe the sound, but it's a laboured, loud sound almost like a jack-hammer. This has been persisting ever since the power outage, however the noise stops after around 10 minutes or so, and doesn't start again until the computer is turned off and on again. At first I thought it had something to do with the HDD, but all my files are intact, chkdsk did not report any issues and performance is 100% unchanged, even in games (so the gfx card is fine, and so is the HDD most likely). My PC setup basically has around 3 cooling fans, but I'm not sure if it's one of these either as the noise actually stops after 10 minutes or so, and if I leave the PC on for 4 hours (for example) the noise never starts again. It's there solely when turning on the PC. I haven't got a UPS, and it's important to note that the computer was not on when the power went out - it was merely plugged in. I then promptly unplugged the PC once the power was out, and only plugged it in again when the power came back. Could it be the power supply? Unfortunately I can't open my tower as I would void the warranty. Are there any tests which I could carry out without voiding the warranty?

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• Slow upload, fast download on Windows 7 64bit system

  - by Malik

  I've got a weird problem in the download speeds on my desktop PC (Windows 7 Home Premium 64bit) are consistently fast (approx. 400kB/s) but uploads are very slow (around 6-10kB/s). This has been going on for the last 3 weeks or so. I am a very competent user and troubleshooter, and have searched online for 2 weeks for a solution, to no avail. Part of the problem is that internet is provided by WiFi by my landlord and I have no access to the router (BT Home Hub router) although I know for sure he wouldn't have the first idea on how to restrict my usage :) (rules that out) Anyway, I've tried: - various drivers (my Wifi 'card' is TP-link TL-WN851N, and I've tried TP-link + Atheros + Qualcomm Atheross drivers, suggested by Microsoft) - various tweaks to network parameters (e.g. as suggested by SpeedOptimser) - various tweaks to Windows 7 services (e.g. disabling/manual-ing unecessary services) - raising and lowering head onto a reasonably firm surface at moderate frequency (jk :D) None of the above have helped, and I'm officialy asking for help now!! Thanks for your time and effort in advance!

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• web page does not display properly

  - by Akil

  Hi, I have problem with one my conputer, it does not display any website properly. The background clouds on some websites do not show up, the layout of some websites are not properly displayed. And it only happen to only one computer. OS: Windows XP IE: 7 (not working on either IE7 or IE 8) I have tried to add my website as trusted site still that site is not working properly. I also tried Internet Options Advanced ... Check Show images, smart image dithering, enable visual styles in button and controls on webwage. Is there anything else I could do to fix the problem? Any help is appreciated

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• Why would IE/MSN Messenger not be able to connect to anything, but firefox is fine?

  - by thomas2

  My internet is fine. I can connect to anything through firefox, but MSN Messenger and IE (IE8) are unable to connect to anything. It's as if I don't have internet when I use them. Why might this be?

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• Cannot write DVDs anymore, but can read them and write CDs

  - by YAS

  I'm stumped. I used to be able to write to DVDs and now I can't. I've tried different media (Memorex and Imations) I've tried different drives (internal and external) and even different OS's (Windows 7 and Linux Mint). Nothing I've done will work and it's a real problem not being able to burn DVD's. I'm on an Acer 6930 if that helps. Does anyone have any ideas?

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• USB port causing device problems after new motherboard upgrade

  - by enbuyukfener

  I'm looking into a PC with an issue with one of the front USB ports (perhaps both). It was working before a motherboard upgrade but since then, a USB drive was inserted, overheated and does not appear to be working. Then a phone (with USB charging) was plugged in, and the phone OS suspended. Removing and re-inserting the battery led to the phone (and hence battery) working, however the battery no longer charges (including with a wall charger). It seems too much to be a coincidence and am wondering what the issue may be? Ideas so far are short circuiting, or over-current to the USB ports. Note: Did not occur to me, so details are not 100% accurate or complete. Feel free to ask for missing info that I may have forgotten though.

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• How to find what is causing Windows 7 Desktop pause

  - by user1009073

  Windows 7 64 bit. Been in use approx 2 years since last rebuild. Recently, system is misbehaving. Specifically, on bootup, I get the login screen. I login, I get my desktop wallpapers (2 monitors). I get one widget (Rainlender2). It now pauses for approx 12 minutes. After that time, it continues fine, without errors/popups. It acts like the delay never happens. How do I identify the cause of the delay?

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