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• Terratec Cinergy Hybrid T USB XS is not recognized anymore on Mac OS X

  - by Gabble

  I have used Terratec Cinergy Hybrid T USB XS for years now, alongside with Elgato EyeTV software. I am a happy and completely satisfied user! Since a couple of weeks the USB sitck stopped working on my MacPro1,1 (OS version 10.6.3): EyeTV does not see any device attached, and actually, the green led on the stick stays off. It is not a USB port fault: I have unplugged any other USB/Firewire device and tried with different USB ports, to no avail (any other USB devices work as expected on any port) I have completely uninstalled EyeTV software, including preferences and system daemons/extensions, rebooted and reinstalled the latest EyeTV. No way. Reset the PRAM. Nope. Checked the Apple System Profiler - USB: No device attached, The MacPro does not see it at all. I need to say that: a) The device worked as a charm even with the latest OS 10.6.x (so it's not a OS upgrade cause). b) I have plugged the Terratec Cinergy Hybrid T USB XS to my MacBook5,1 where EyeTV is not installed and was never installed: The green led on the stick turns on, the growl bubble pops up, and the device is perfectly recognized by the system. Apple System Profiler says (sorry, Italian language): Cinergy Hybrid T USB XS (2882): ID prodotto: 0x005e ID fornitore: 0x0ccd Versione: 1.10 Numero di serie: 061102005755 Velocità: Fino a 12 Mb/sec Produttore: TerraTec Electronic GmbH ID posizione: 0x04100000 Corrente disponibile (mA): 500 Corrente necessaria (mA): 500 At this point I am pretty sure the Terratec stick is not damaged and there is something wrong with my MacPro. I kindly ask you: Is there a way to force my MacPro recognize the USB device? What can I check? Is there something that caches USB connection that can be reset? A OS reinstall would be the very last resort for me. Thanks in advance for any help you will offer!

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• Restarted computer, now wireless and Visual Studio is broken

  - by Earlz

  I installed the new update for TortoiseSVN which requires a restart. Upon restarting a lot of things broke. I'm currently running a virus scan, but what would cause this? Among the things that no longer work is Visual Studio. It now says "Invalid License Data. A reinstall is required" and my wireless internet does not work. When I go to connect to my network it will say "Can not connect" and then when I diagnose the problem it says "The connection to accesspoint-name was cancelled" (and yes, canceled is misspelt like that) What could have caused this? My computer did not install any updates or anything like that upon restarting and it was running fine before I restarted it.

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• How to solve my black screen at boot?

  - by Juanillo

  I've got a friend with a weird problem. When he starts his computer the screen is completely black until the computer is completely started. So the screen is black until it suddenly shows the Windows desktop. He said that this is happening since a technical service repaired his computer, but that repair is not now in warranty. Recently the computer stopped working, but as the screen is black he cannot access to BIOS or start in safe mode (by pressing F8). When he inserts the Windows Vista DVD the system doesn't boot from DVD (it mustn't be configured in this way in the BIOS). Maybe there´s a problem with the hardware (maybe the graphic card)? Can anyone explain a reason why the screen is black during start-up? Any idea of what to do with the computer to restore it?

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• Best way to troubleshoot intermittent network outages?

  - by Ben Scheirman

  We have a Comcast 50/10 line into our office. We keep seeing very short but sometimes frequent drops in our internet service. It's enough to kick you off of skype and stop any websites from loading, which is obviously affecting our productivity. We've tried 4 different routers, we've tried moving everyone off of wireless and onto wired via a switch and so far nothing has helped. Right now we're on a Cisco SB WRP400-G1 router. Attached to the router is a 16 port switch going to the ports in all of the offices. We've moved to OpenDNS in the case that it was the comcast DNS servers going down. Today we tried putting the modem, router, and switch on a UPS to make sure it wasn't power fluctuations that was causing it. Every time we call Comcast, by the time they are here the internet is working fine. I'd like to somehow prove that the problem is with Comcast, so if that means plugging in a machine directly into their router and collecting data all day, I'm up for that. I just want to hear ideas on what tools to run and how to collect this data. I could just continuously ping google.com all day long but I'm not sure how valuable that data would be. Thoughts?

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• Why does my monitor have a black screen but the power light is blinking green?

  - by Chris Vesper

  I have a ViewSonic VA912b 19" display I use as a secondary monitor. When I turn it on, the power light is green for a few seconds, and then switches to blinking green. The display stays black. Windows thinks the monitor is on, as it shows up in the control panel as a second monitor. If I unplug the DVI cable, it displays a "No Signal" message and the power light goes to amber, which means it went to sleep.

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• Can a UPS give off an EM field capable of interfering with desktop components?

  - by Magsol

  I own an APC Back-UPS ES 750; it's about 4 years old, and is the only major component remaining in a question that has been boggling me for the last 18 months. (Yep, I originally posted this question about the possessed desktop, and while I marked a solution and closed the question, a week later the same problem returned) I've tried plugging the desktop straight into the wall (but left the other components plugged into the UPS) and the desktop still froze. Is it possible that the EM field generated by the UPS is interfering with my desktop components and causing these otherwise-unpredictable system freezes? To me this sounds like a long shot, but aside from my twin LCD monitors, that just about takes care of all the major components.

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• Video card not detected in POST on initial boot.

  - by Jeff M

  I have a minor problem with my desktop computer after cleaning it out for dust. When I first boot up the computer, the video card does not get detected so I can't see anything. In POST, I'm getting the "can't detect video card" beeps. The boot sequence continues normally, just without video. However, if I restart it (using the restart button) anytime after POST, it would boot up normally. I have no reason to think that the motherboard, video card or PSU got damaged in the process. It was working fine before, works fine after resetting. Took all the necessary precautions while cleaning. On the initial boot, I can hear the video card's fan power up but immediately power down and try again one more time only to fail. After the beep, resetting gets everything running and sounding normally. I've reseated the card a couple of times and reset the BIOS but doesn't seem to help. I'm hoping I won't have to take it out and remove and reinstall everything again. Does anyone recognize these symptoms to know exactly what the problem is? My guess is that the video card isn't getting enough juice initially to be running stable to be detected. I just don't know what I did (or didn't do) to get it to be in this state. It's not a high priority thing for me at the moment, just means I have to always reset it after initially turning it on but will eventually remove everything and reinstall if it comes to that. I don't think the specs are relevant here but just in case, here's the relevant stuff: Motherboard: Gigabyte P35-DS3P Video: EVGA GeForce 8600 GTS PSU: Antec True Power Trio 650W Built ~2 years ago, still running well

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• Web browsing through SSH tunnel gets stuck/clogged

  - by endolith

  I use tools like Tunnelier to log into my home Tomato router through SSH, and then use it as a proxy for web browsing, tunnel for Remote Desktop/VNC, etc. Most days it works great, but some days every page I try to view gets stuck, like the tunnel is clogged. I load a web page and it seems to be loading, then stops, with the little loading icon spinning and nothing happening. I refresh the page, I reboot the router, I reboot the other computers on my home network and turn off any bandwidth-hogging services on them, I've turned on QoS on the router to prioritize SSH. I don't understand what's getting stuck. Rebooting or disconnecting/reconnecting the SSH tunnel improves responsiveness for a minute, but then it gets clogged again. It also seems to help if I don't do anything on the tunnel for a few minutes, then it will be responsive for a bit and then get clogged again. Trying to open a terminal console from Tunnelier is also unresponsive, so it's not just a web browsing problem. Likewise, connecting to http://192.168.1.1 in the browser (to the router's web config through its own tunnel) is also slow/laggy/halting. The realtime bandwidth reported by the router is nowhere near my DSL connection's limits, though it does show big spikes during the laggy times, and the connection is responsive when it shows low bandwidths. How do I troubleshoot something like this?

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• VMware server 2.0 SYN/ACK repeating issues

  - by user65579

  VMWare Server 2.0.0 Build 122956 I am having some issues with connecting into a guest VM (Ubuntu linux 4.4.3-4 lucid) running under VMware 2.0 on a windows server host. All connections to and from the VM's work fine, except for FTP. I thought the issue was the FTP daemon at first but it has been ruled out that it is not the daemon or the server itself. When you try to connect to the FTP server from outside of the host OS it fails with a "421 Service not available" but when you try and connect from the local VM or from the host OS the connection goes through fine. I have ran many packet sniffs using wireshark/tcpdump from the VM, the host OS, and the client connecting, the most informative is the host OS. I have attached a PNG of the relavant packets that were captured. I viewed some other network traffic that was sniffed (WWW specifically) and it seems to do the same syn/ack repeating but the user doesnt see any issues. I have disabled the firewall and the issues persisits, I have tried with specific allow rules to ensure the data is allowed and no changes. It appears like VMware attempts to do the ICMP redirect and it works, but then it vmware repeats the packets sent so you get 3 syn/ack's for every one syn from the client. Also VMWare appears to be attempting to establish an FTP connection between the HOST OS and the GUEST OS, because I see the second SYN sent from the HOST OS to the GUEST to initiate a new connection, and it get the appropriate SYN/ACK followed by an ACK, but the client never sees any of this from its end. EG. syn from client syn/ack from host OS to client syn/ack from guest OS to client syn/ack from host OS to client The same thing happens when the connection reset is attempted, RST's start being sent and repeated, the server responds with a valid header to continue the FTP handshake but the RST acknowledgement is allready issued and things are closed. I am not 100% if this is a bug in VMware or possibly a VMNetwork missconfiguration. Does anyone have any thoughts on where exactly the issue could be, things to try to verify or rule out? I have linked to a picture of the relevant packets sniffed from the host OS. http://img18.imageshack.us/img18/7789/vmwareftpconnection.jpg

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• USB HDD disconnects unexpectedly un Ubuntu

  - by icefex

  My external USB-HDD disconnects sometimes without reason. If I try to remount it it works a few minutes but then the same thing. Here the output of dmesg

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• How to troubleshoot a hardware problem on linux?

  - by Jack

  Just to note I am not having a problem at the moment, but have had previously so it sparked my curiosity... When a computer locks up suddenly to so caps lock flashes incessantly and the only possibility to restart....how do you troubleshoot what is causing it? On Windows there would be some errors in the event log...on Linux it seems there is no opportunity for anything to be written to the log, making it hard to troubleshoot... In this case, how would you troubleshoot the problem through linux?

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• print job doesn't go to print queue

  - by flatsguide

  I have two printers hooked up to my intel imac. I am having a printing error. It seems that whenever i try to print (a simple text doc) I am unable to get the print job to go to print queue with one of my printers. I have a HP c7280 and a HP c3100. I am able to get one working properly, but the other doesn't seem to allow it to go to the print queue. I have switched usb cables (with the printer that I know works) and both printers are recognized by the computer in the printer preferences pane. I've tried reseting the printer system in the printer setup utility.. reloaded the drivers from HP.. etc. If anyone has a suggestion or could point me to a little help i'd be VERY grateful Best Regards.. B

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• MacBook repeatedly disconnects from Wi-Fi

  - by redwall_hp

  I have an early 2008-model MacBook (2.4 GHz). The Wi-Fi router I have at home is a Linksys WRT54GX2 that I have had for a few years. My MacBook has recently started disconnecting from the router every few minutes, which is rather annoying. I can reconnect again without having to restart the router or anything, as it seems that the MacBook is just dropping the connection. I have tried changing the channel on the router, and upgrading the laptop from Leopard to Snow Leopard made no difference either. I'm only about six feet from the Linksys device, so distance isn't an issue. This only happens with the Linksys router, while I can use the local library's open network without any issues. The problem also seemingly becomes more pronounced after midnight. What could the problem be? Edit: Here are the logs that Spiff requested: http://pastie.org/951761

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• How to perform "tracert" like operation from browser?

  - by user329777

  I'm remotely investigating issue with my friend's WIN XP computer. The browsers (Chrome and IE) won't show any pages but message with err_connection_reset in details. I've tried to perform "telnet google.com 80" and send there "HEAD / HTTP/1.0" from console and everything went fine, but browsers refused to give me anything. I've checked for presence of firewalls and proxy servers in the settings, but nothing seems to be there. What else to check?

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• Black screen during startup

  - by Juanillo

  Hello, I've got a friend with a weird problem. When he starts his computer the screen is completely black untile the computer is completely started. So the screen is black until it suddenly shows the windows desktop. He said that this is happening since a technical service repaired his computer, but that repairment is not now in warranty. Recently the computer stopped working, but as the screen is black he cannot access to Bios or to secure start-up (by pressing F8). When he inserts the Windows Vista DVD the system doesn't boot from DVD (it musn't be configured in this way in the Bios.) Maybe there´s a problem with the hardware (maybe the graphic card). Can anyone explain a reason why the screen is black during start-up? Any idea of what to do with the computer to restore it? Thanks.

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• How can I remedy the always-on-top window problem?

  - by GateKiller

  Sorry for the vague title but this one is hard to explain so bear with me please. I'm using Windows Vista at work for web development and sometimes when I Click or Alt-Tab to background window, the window will get focus but it will not be brought to the front. In order to bring the window to the front, I have to click on the applications border (when the resize cursor appears) and the window will then jump to the front. I've had this problem for about a year now and it happens at least a dozen times a day, but it doesn't do this all the time - seems random. I hope I have explained the issue fully (and you've understood it) and would appreciate any constructive answers or comments to solve this problem. Example: If I Alt-Tab from Google Chrome to Notepad and this problem randomly occurs, Google Chrome will remain in front of Notepad, however, I will be able to type text into Notepad while the window is behind Google Chrome. Clicking on Notepad's content area will not bring it to the front but clicking it's window border will. Video Exampe http://vimeo.com/19388998 In this video, I clicked from Google Chome to UltraEdit and chrome stayed in font, but as you can see, I can still type in UltraEdit. I'm starting to believe that this could be a bug in Google Chrome so I'll continue to watch if this between other applications.

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• Graphics card artifacting

  - by White Phoenix

  This is my current build: EVGA X58 (first generation) motherboard Intel i7 965 @ stock clocks 3x 2GB DDR3-1600 Corsair RAM at stock timings and voltages Corsair AX750 80 Plus Gold PSU 1 Optical Drive 1 Seagate 7200.10 500 GB drive 2x Western Digital Caviar Black 1 TB drives OCZ Vertex 1 60 GB EVGA GTX 460 Antec 1200 case HT-Omega Striker 7.1 Sound Card Windows 7 32-bit Professional (PAE Enabled) My graphics card started artifacting while I was playing a game. It artifacted, the display blinked, then I got an NVIDIA driver has crashed and recovered message. Kept going, more artifacts, another crash, but this time my display blanked out and I couldn't do anything. Restarted my computer - artifacting is in the BIOS - got to Windows 7 but it BSOD'd before I could even log in. I restarted the computer again - artifacts cleared themselves out and I managed to get to Win7, but it soon started blinking in and out and artifacting again. Checked the card temps and they're well within range. (50 idle, 70 full load) The ambient temperature here is about 80-85F with high humidity. Tried Safe Mode and it still froze up/BSOD'd. Already tried the following to fix this problem: - Reseat the graphics card and swapped in a different slot. - Removed cover on card and sprayed with compressed air to clean it out. - Swapped around memory and/or went with only using one stick at a time. - Underclocked card I called EVGA Tech Support and they said that the voltage on the 12V rail of my Corsair AX750 PSU was on the high end of the "acceptable" range (12.4V, highest within acceptable range is 12.6V - optimal is obviously 12V). They gave me an RMA number anyway, but I want to get a second opinion from you all before I send this thing off, as shipping from where I live to EVGA is kind of pricey. This PSU is only 6 months old. So that I don't have to play RMA tag, which case would be most likely? I'm strapped for cash at the moment so I want to reduce the amount of RMAs I have to do since shipping is expensive here. Is there any surefire way to test to see if it's really the graphics card or the PSU? I tried unplugging any devices that were connected to the 12V rail (except for my SSD and graphics card) as I do have 3 mechanical hard drives, but the voltage for that rail didn't drop (it remained at 12.4V). I'm fairly sure it isn't the drivers since I'm getting the artifacting at the BIOS too. Right now I'm back in Windows 7 but I don't know for how long until it messes up again. Any ideas?

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• SoX on Windows 7 64-Bit Outfile Missing

  - by Christian

  I have come across the strangest problem when trying to run sox.exe on my Windows 7 installation. Whenever I try and record audio it works without any issues but it will not output an audio file. The crazy thing is that when I use the play command it successfully plays what I just recorded. Has anyone ever heard of this happening? Here are the commands (and output) that I'm using: C:\Program Files (x86)\Vox\sox-14-4-0>sox -d test.wav trim 0 00:05 Input File : 'default' (waveaudio) Channels : 2 Sample Rate : 48000 Precision : 16-bit Sample Encoding: 16-bit Signed Integer PCM In:0.00% 00:00:05.03 [00:00:00.00] Out:240k [ | ] Clip:0 Done. C:\Program Files (x86)\Vox\sox-14-4-0>play test.wav test.wav: File Size: 960k Bit Rate: 1.54M Encoding: Signed PCM Channels: 2 @ 16-bit Samplerate: 48000Hz Replaygain: off Duration: 00:00:05.00 In:100% 00:00:05.00 [00:00:00.00] Out:240k [ | ] Clip:0 Done. Am I losing my mind or is something up here?

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• blue screen of death - softwares for find and fix on damaged drive with another operating system

  - by SilverLight

  last night i got a virus in my windows 7. after reset my computer i got blue screen of death like below : my windows 7 minidump for finding the problem i have another operating system in my computer (windows xp). is there a software for find and fix the problem in windows 7 drive? how can i see event logs of windows 7 with windows xp? edit : Last known good gonfiguration or safe mode in boot menu did n't help and still have the problem. i have nvidia graphic card on my system.but how can i fix it's driver from windows xp and i don't know it's in relationship with that bsod or not?

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• How can I troubleshoot SSD disconnection problems on Windows 7?

  - by 0xC0000022L

  I have a small SSD (Transcend StoreJet TS256GESD200K) which I am using on several computers. The drive is formatted with NTFS and recently I started noticing disconnects. Normally one probably wouldn't notice (you don't even get the notification sound in Windows when it disconnects), but since I use USBDLM and run a VM from that SSD, I get to see this first-hand. How could I best figure out whether the problem is the hardware (SSD, USB socket, USB cable or something in the PC) or software? In short: how can I locate the source of the disruption so that I can work on removing the problem? Side-note: SMART status for the SSD is clean.

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• How do I troubleshoot hardware issues related to a computer freeze/crash?

  - by KronoS

  What are some common guidelines and issues related to hardware being the issue of a computer crash? What should I look for and how do I troubleshoot these problems? What are some tools that are useful in diagnosing these hardware related crashes? I am looking to be able to isolate the problematic device with specific tools and guidelines. For example if device X is causing system failure how do I go about diagnosing it?

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• Where can I download Microsoft VC80.CRT version 8.0.50608.0 ?

  - by Leonel

  Hi, I've just installed Microsoft Office Home and Student 2007 in Windows XP SP3 When trying to run MS word or any other office app (Excel, PowerPoint), I get the following message: this application has failed to start because the application configuration is incorrect This also happens with other applications, for instance, Acrobat Reader. A bit of Googling around this error message suggests that this might be due to a mismatch of library versions. In fact, most of the articles and forum messages I found mention a programmer writing an application in Visual C++ and sending it to someone else, who then runs into that error. This is hardly my case ! I looked into Office's files and the manifest file for Excel suggests that Office is trying to use Microsoft VC80.CRT version 8.0.50608.0. However, in my Windows System folder, I can only find the assemblies for 8.0.50727.762 My next step will be trying to find version 8.0.50608.0. How can I find and download it ?

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• Why do some PDFs lag in Adobe Acrobat?

  - by Coldblackice

  I have a handful of PDFs open. One of them in particular is extremely laggy, almost to the point of being unreadable. When I scroll through its pages, it's almost like an extreme version of v-sync being turned off. Very choppy. Overall system resources are plentiful, and all of the other PDFs cruise up and down with no stuttering or problems. I've tried closing and reopening the problem PDF to no avail. It's a small PDF, only 3MB in size, with no graphics (only programming code snippets). Surely, it must be some type of problem with the specific PDF (I'll try opening it in another PDF-viewing program, rather than Acrobat X). Possible corruption? Could there be some type of GPU/hardware-acceleration intervening going on? I've never heard of such with PDF-viewing.

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• Random server lag, no CPU/mem/pagefile usage

  - by Kev

  We have a fairly new server running Windows 2003 SP2, and the past few days we've noticed random slowdowns. When I'm logged into the server over remote desktop while this is happening, or if I'm physically sitting at the server logged in, suddenly everything becomes extremely laggy. Any UI element I try to interact with takes upwards of ten seconds to react, and then responds very slowly. Then a minute later everything is quite snappy again. During this, I have Task Manager minimized to the tray, and there's no CPU usage. I open it up right after this happens, and there's very little CPU usage on the graph, and no memory or pagefile usage above normal. (Normal being 1.5 GB free in the case of memory.) This is what I see logged into the server, and then users start calling saying things are slow, timing out, and failing--anything to do with our server. No events in the Event Viewer around the times this happens. The context I'm working in (last thing I clicked, etc.) seems different every time--different programs active, different combinations of programs open. Never anything particularly stressful (like adding an event entry to a Cobian Backup configuration, or editing text in TextPad, which has been exceptionally stable in my extensive usage of it.) I would've thought it was just the server, but a family member's home PC (entirely separate) running WinXPSP3 had the same thing happen to it last night a few times. Is this some new behaviour introduced by the latest Windows Updates? Either way, where do I even start to look when nothing seems to be chewing up resources?

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• Bios wont post unless I restart power supply.

  - by remy

  I have an annoying problem with a computer. The BIOS wont post after it has been turned off and started again unless I turn the switch off/on on the power supply. The fans, cdrom hdd and everything starts running but the bios never beeps and the monitor stays black. I HAVE TRIED: reinstalling windows xp, flashed bios to latest, cmos clear, new power supply, other hdd, new memory sticks, graphics card. I also removed the motherboard from the computer case and laid it on a cardboard box and only connected the PSU, RAM and CPU. Other than this the computer works great but its annoying having to off/on the power supply switch before turning it on after its been off. My guess is that the motherboard is faulty but I would just like to hear what you guys think. Sorry for my english / Remy

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