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  • Using a Predicate as a key to a Dictionary

    - by Tom Hines
    I really love Linq and Lambda Expressions in C#.  I also love certain community forums and programming websites like DaniWeb. A user on DaniWeb posted a question about comparing the results of a game that is like poker (5-card stud), but is played with dice. The question stemmed around determining what was the winning hand.  I looked at the question and issued some comments and suggestions toward a potential answer, but I thought it was a neat homework exercise. [A little explanation] I eventually realized not only could I compare the results of the hands (by name) with a certain construct – I could also compare the values of the individual dice with the same construct. That piece of code eventually became a Dictionary with the KEY as a Predicate<int> and the Value a Func<T> that returns a string from the another structure that contains the mapping of an ENUM to a string.  In one instance, that string is the name of the hand and in another instance, it is a string (CSV) representation of of the digits in the hand. An added benefit is that the digits re returned in the order they would be for a proper poker hand.  For instance the hand 1,2,5,3,1 would be returned as ONE_PAIR (1,1,5,3,2). [Getting to the point] 1: using System; 2: using System.Collections.Generic; 3:   4: namespace DicePoker 5: { 6: using KVP_E2S = KeyValuePair<CDicePoker.E_DICE_POKER_HAND_VAL, string>; 7: public partial class CDicePoker 8: { 9: /// <summary> 10: /// Magical construction to determine the winner of given hand Key/Value. 11: /// </summary> 12: private static Dictionary<Predicate<int>, Func<List<KVP_E2S>, string>> 13: map_prd2fn = new Dictionary<Predicate<int>, Func<List<KVP_E2S>, string>> 14: { 15: {new Predicate<int>(i => i.Equals(0)), PlayerTie},//first tie 16:   17: {new Predicate<int>(i => i > 0), 18: (m => string.Format("Player One wins\n1={0}({1})\n2={2}({3})", 19: m[0].Key, m[0].Value, m[1].Key, m[1].Value))}, 20:   21: {new Predicate<int>(i => i < 0), 22: (m => string.Format("Player Two wins\n2={2}({3})\n1={0}({1})", 23: m[0].Key, m[0].Value, m[1].Key, m[1].Value))}, 24:   25: {new Predicate<int>(i => i.Equals(0)), 26: (m => string.Format("Tie({0}) \n1={1}\n2={2}", 27: m[0].Key, m[0].Value, m[1].Value))} 28: }; 29: } 30: } When this is called, the code calls the Invoke method of the predicate to return a bool.  The first on matching true will have its value invoked. 1: private static Func<DICE_HAND, E_DICE_POKER_HAND_VAL> GetHandEval = dh => 2: map_dph2fn[map_dph2fn.Keys.Where(enm2fn => enm2fn(dh)).First()]; After coming up with this process, I realized (with a little modification) it could be called to evaluate the individual values in the dice hand in the event of a tie. 1: private static Func<List<KVP_E2S>, string> PlayerTie = lst_kvp => 2: map_prd2fn.Skip(1) 3: .Where(x => x.Key.Invoke(RenderDigits(dhPlayerOne).CompareTo(RenderDigits(dhPlayerTwo)))) 4: .Select(s => s.Value) 5: .First().Invoke(lst_kvp); After that, I realized I could now create a program completely without “if” statements or “for” loops! 1: static void Main(string[] args) 2: { 3: Dictionary<Predicate<int>, Action<Action<string>>> main = new Dictionary<Predicate<int>, Action<Action<string>>> 4: { 5: {(i => i.Equals(0)), PlayGame}, 6: {(i => true), Usage} 7: }; 8:   9: main[main.Keys.Where(m => m.Invoke(args.Length)).First()].Invoke(Display); 10: } …and there you have it. :) ZIPPED Project

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  • Productivity vs Security [closed]

    - by nerijus
    Really do not know is this right place to ask such a questions. But it is about programming in a different light. So, currently contracting with company witch pretends to be big corporation. Everyone is so important that all small issues like developers are ignored. Give you a sample: company VPN is configured so that if you have VPN then HTTP traffic is banned. Bearing this in mind can you imagine my workflow: Morning. Ok time to get latest source. Ups, no VPN. Let’s connect. Click-click. 3 sec. wait time. Ok getting source. Do I have emails? Ups. VPN is on, can’t check my emails. Need to wait for source to come up. Finally here it is! Ok Click-click VPN is gone. What is in my email. Someone reported a bug. Good, let’s track it down. It is in TFS already. Oh, dam, I need VPN. Click-click. Ok, there is description. Yea, I have seen this issue in stachoverflow.com. Let’s go there. Ups, no internet. Click-click. No internet. What? IPconfig… DHCP server kicked me out. Dam. Renew ip. 1..2..3. Ok internet is back. Google: site: stachoverflow.com 3 min. I have solution. Great I love stackoverflow.com. Don’t want to remember days where there was no stackoveflow.com. Ok. Copy paste this like to studio. Dam, studio is stalled, can’t reach files on TFS. Click-click. VPN is back. Get source out, paste my code. Grand. Let’s see what other comments about an issue in stackoverflow.com tells. Hmm.. There is a link. Click. Dammit! No internet. Click-click. No internet. DHCP kicked me out. Dammit. Now it is even worse: this happens 3-4 times a day. After certain amount of VPN connections open\closed my internet goes down solid. Only way to get internet back is reboot. All my browser tabs/SQL windows/studio will be gone. This happened just now when I am typing this. Back to issue I am solving right now: I am getting frustrated - I do not care about better solution for this issue. Let’s do it somehow and forget. This Click-click barrier between internet and TFS kills me… Sounds familiar? You could say there are VPN settings to change. No! This is company laptop, not allowed to do changes. I am very very lucky to have admin privileges on my machine. Most of developers don’t. So just learned to live with this frustration. It takes away 40-60 minutes daily. Tried to email company support, admins. They are too important ant too busy with something that just ignored my little man’s problem. Politely ignored. Question is: Is this normal in corporate world? (Have been in States, Canada, Germany. Never seen this.)

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  • Top ten things that don't make sense in The Walking Dead

    - by iamjames
    For those of you that don't know, The Walking Dead is a popular American TV show on AMC about a group of people trying to survive in a zombie-filled world.Here's the top ten eleven things that don't make sense on the show (and have never been explained) 1)  They never visit stores.  No Walmarts, Kmarts, Targets, shopping malls, pawn shops, gas stations, etc.  You'd think that would be the first place you'd visit for supplies, but they never have.  Not once.  There was a tiny corner store they visited in a small town, and while many products were already gone they did find several useful items.  2)  They never raid houses.  Why not?  One would imagine that they would want to search houses for useful items, but they don't.3)  They don't use 2 way radios.  Modern 2-way radios have a 36-mile range.  That's probably best possible range, but even if the range is only 10% of that, 3.6 miles, that's still more than enough for most situations, for the occasional "hey zombies attacking can you give me a hand?" or "there's zombies walking by stay inside until they leave" or "remember to pick up milk at the store love mom".  And yes they would need batteries or recharging, but they have been using gas-powered generators on the show and I'm sure a car charger would work.4)  They use gas-guzzling vehicles.  Every vehicle they have is from the 80s or 90s except for the new Kia SUV there for product placement.  Why?  They should all be driving new small SUVs or hybrids.  Visit a dealership and steal more fuel-efficient vehicles, because while the Walmart's might be empty from people raiding them for supplies, I'm sure most people weren't thinking "Gee, I should go car shopping" when the infection hit5)  They drive a motorcycle.  Seriously?  Let's find the least protective vehicle and drive that.  And while motorcycles get reasonable gas mileage, 5 people in a SUV gets better gas mileage per person than 5 people all driving motorcycles so it doesn't make economical sense either.6)  They drive loud vehicles.  The motorcycle used is commonly referred to as a chopper and is about as loud as a motorcycle can get.  The zombies are attracted to loud noise, so wouldn't it make more sense to drive vehicles that makes less sound?  Because as soon as you stop the bike and get off you're surrounded by zombies that heard you coming.  And it's not just the bike, the ~1980s Chevy SUV in the show is also very loud.7)  They never run out of food.  Seems like that would be a almost daily struggle, keeping enough food available for about a dozen people, yet I've never seen them visit a grocery store or local convenience store to stock up.8)  They don't carry swords, machetes, clubs, etc.  Let's face it, biting is not a very effective means of attack.  It's good for animals because they have fangs and little else, but humans have been finding better ways of killing each other since forever.  So why doesn't everyone on the show carry a sword or machete or at least a baseball bat?  Anything is better than wasting valuable bullets all the time.  Sure, dozen zombies approaching?  Shoot them.  One zombie approaching?  Save the bullet, cut off it's head.  9)  They do not wear protective clothing.  Human teeth are not exactly the sharpest teeth in the animal kingdom.  The leather shoes your dog ripped to shreds within minutes would probably take you days to bite through.  So why do they walk around half-naked?  Yes I know it's hot in Atlanta, but you'd think they'd at least have some tough leather coats or something for protection.  Maybe put a few small vent holes in the fabric if it's really hot.  Or better:  make your own chainmail.  Chainmail was used for thousands of years for protection from swords and is still used by scuba divers for protection from sharks.  If swords and sharks can't puncture it, human teeth don't stand a chance.  10)  They don't build barricades or dig trenches around properties.  In Season 2 they stayed at a farm in the middle of no where.  While being far away from people is a great way to stay far away from zombies, it would still make sense to build some sort of defenses.  Hordes of zombies would knock down almost any fence, but what about a trench or moat?  Maybe something not too wide so it can be jumped over easily but a zombie would fall into because I haven't seen too many jumping zombies on the show.  11)  They don't live in a mall or tall office building.  A mall would be perfect.  They have large security gates designed to keep even hundreds of people from breaking in and offer lots of supplies and food.  They're usually hundreds of thousands of square feet and fully enclosed, one could probably live their entire life happily in a mall.  Tall office building with on-site cafeteria would be another good choice.  They also usually offer good security and office furniture could be pushed out of the windows to crush approaching zombies, and the cafeteria is usually stocked to provide food for hundreds or thousands of office workers so food wouldn't be a problem for a long time. So there you have it, eleven things that don't make sense in The Walking Dead.  Have any of your own you'd like to add or were one of these things covered in the show?  Let me know in the comments.

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  • Customizing UPK outputs (Part 2 - Player)

    - by [email protected]
    There are a few things that can be done to give the Player output a personalized look to match your corporate branding. In my previous post, I talked about changing the logo. In addition to the logo, you can change the graphic in the heading, button colors, border colors and many other items. Prior to making any customizations, I strongly recommend making a copy of the existing Player style. This will give you a backup in case things go wrong. I'd also recommend that you create your own brand. This way, when you install the newest updates from us, your brand will remain intact. Creating your own brand is pretty easy. Make sure you have modify permissions on the publishing styles directory, if you are using a multi-user installation. Under the Publishing/Styles folder, create a new folder with your company name. Copy all the publishing styles from the UPK folder to your newly created folder. Now, when you go through the Publishing wizard, you will have two categories to choose from: the UPK category or your custom category. Now, for updating the Player output. First, the graphic that appears on the right hand side of the Player. If you're using a multi-user installation, check out the player style from your custom brand. Open the player style. Open the img folder. The file named "banner_image.png" represents the graphic that appears on the right hand side of the player. It is currently sized at 425 x 54. Try to keep your graphic about the same size. Rename your graphic file to be "banner_image.png", and drag it into the img folder. Save the package. Check in the package if you are in a multi-user installation. You've just updated the banner heading! Next, let's work on updating some of the other colors in the player. All the customizable areas are located in the skin.css file which is in the root of the Player style. Many of our customers update the colors to match their own theme. You don't have to be a programmer to make these changes, honest. :) To change the colors in the player: Make a copy of the original skin.css file. (This is to make sure you have a working version to revert to, in case something goes wrong.) Open the skin.css file from the Player package. You can edit it using Notepad. Make the desired changes. Save the file. Save the package. Publish to view your new changes. When you open the skin.css, you will see groupings like this: .headerDivbar { height: 21px; background-color: #CDE2FD; } Change the value of the background-color to the color of your choice. Note that you cannot use "red" as a color, but rather you should enter the hexadecimal color code. If you don't know the color code, search the web for "hexadecimal colors" and you'll find many sites to provide the information. Here are a few of the variables that you can update. Heading: .headerDivbar -this changes the color of the banner that appears under the graphic Button colors: .navCellOn - changes the color of the mode buttons when your mouse is hovering on them. .navCellOff - changes the color of the mode buttons when the mouse is not over them Lines: .thorizontal - this is the color of the horizontal lines surrounding the outline .tvertical - this is the color of the vertical lines on the left and right margin in the outline. .tsep - this is the color of the line that separates the outline from the content area Search frame: .tocSearchColor - this is the color of the search area .tocFrameText - this is the background color of the TOC tree. Hint: If you want to try out the changes prior to updating the style, you can update the skin.css in some content you've already published for the player (it's located in the css folder of the player package). This way, you can immediately see the changes without going through publishing. Once you're happy with the changes, update the skin.css in player style. Want to customize more? Refer to the "Customizing the Player" section of the Content Development manual for more details on all the options in the skin.css that can be changed, and pictures of what each variable controls. I'd love to see how you've customized the player for your corporate needs. Also, if there are other areas of the player you'd like to modify but have not been able to, let us know. Feel free to share your thoughts in the comments. --Maria Cozzolino, Manager of Requirements & UI Design for UPK

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  • Your Next IT Job

    - by BuckWoody
    Some data professionals have worked (and plan to work) in the same place for a long time. In organizations large and small, the turnover rate just isn’t that high. This has not been my experience. About every 3-5 years I’ve changed either roles or companies. That might be due to the IT environment or my personality (or a mix of the two), but the point is that I’ve had many roles and worked for many companies large and small throughout my 27+ years in IT. At one point this might have been a detriment – a prospective employer looks at the resume and says “it seems you’ve moved around quite a bit.” But I haven’t found that to be the case all the time –in fact, in some cases the variety of jobs I’ve held has been an asset because I’ve seen what works (and doesn’t) in other environments, which can save time and money. So if you’re in the first camp – great! Stay where you are, and continue doing the work you love. but if you’re in the second, then this post might be useful. If you are planning on making a change, or perhaps you’ve hit a wall at your current location, you might start looking around for a better paying job – and there’s nothing wrong with that. We all try to make our lives better, and for some that involves more money. Money, however, isn’t always the primary motivator. I’ve gone to another job that doesn’t have as many benefits or has the same salary as the current job I’m working to gain more experience, get a better work/life balance and so on. It’s a mix of factors that only you know about. So I thought I would lay out a few advantages and disadvantages in the shops I’ve worked at. This post isn’t aimed at a single employer, but represents a mix of what I’ve experienced, and of course the opinions here are my own. You will most certainly have a different take – if so, please post a response! I also won’t mention a specific industry – I’ve worked everywhere from medical firms, legal offices, retail, billing centers, manufacturing, government, even to NASA. I’m focusing here mostly on size and composition. And I’m making some very broad generalizations here – I am fully aware that a small company might have great benefits and a large company might allow a lot of role flexibility.  your mileage may vary – and again, post those comments! Small Company To me a “small company” means around 100 people or less – sometimes a lot less. These can be really fun, frustrating places to to work. Advantages: a great deal of flexibility, a wide range of roles (often at the same time), a large degree of responsibility, immediate feedback, close relationships with co-workers, work directly with your customer. Disadvantages: Too much responsibility, little work/life balance, immature political structure, few (if any) benefits. If the business is family-owned, they can easily violate work/life boundaries. Medium Size company In my experience the next size company I would work for involves from a few hundred people to around five thousand. Advantages: Good mobility – fairly easy to get promoted, acceptable benefits, more defined responsibilities, better work/life balance, balanced load for expertise, but still the organizational structure is fairly simple to understand. Disadvantages: Pay is not always highest, rapid changes in structure as the organization grows, transient workforce. You may not be given the opportunity to work with another technology if someone already “owns” it. Politics are painful at this level as people try to learn how to do it. Large Company When you get into the tens of thousands of folks employed around the world, you’re in a large company. Advantages: Lots of room to move around – sometimes you can work (as I have) multiple jobs through the years and yet stay at the same company, building time for benefits, very defined roles, trained managers (yes, I know some of them are still awful – trust me – I DO know that), higher-end benefits, long careers possible, discounts at retailers and other “soft” benefits, prestige. For some, a higher level of politics (done professionally) is a good thing. Disadvantages: You could become another faceless name in the crowd, might not allow a great deal of flexibility,  large organizational changes might take away any control you have of your career. I’ve also seen large layoffs happen, and good people get let go while “dead weight” is retained. For some, a higher level of politics is distasteful. So what are your experiences? Share with the group! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • SQL SERVER – Curious Case of Disappearing Rows – ON UPDATE CASCADE and ON DELETE CASCADE – Part 1 of 2

    - by pinaldave
    Social media has created an Always Connected World for us. Recently I enrolled myself to learn new technologies as a student. I had decided to focus on learning and decided not to stay connected on the internet while I am in the learning session. On the second day of the event after the learning was over, I noticed lots of notification from my friend on my various social media handle. He had connected with me on Twitter, Facebook, Google+, LinkedIn, YouTube as well SMS, WhatsApp on the phone, Skype messages and not to forget with a few emails. I right away called him up. The problem was very unique – let us hear the problem in his own words. “Pinal – we are in big trouble we are not able to figure out what is going on. Our product details table is continuously loosing rows. Lots of rows have disappeared since morning and we are unable to find why the rows are getting deleted. We have made sure that there is no DELETE command executed on the table as well. The matter of the fact, we have removed every single place the code which is referencing the table. We have done so many crazy things out of desperation but no luck. The rows are continuously deleted in a random pattern. Do you think we have problems with intrusion or virus?” After describing the problems he had pasted few rants about why I was not available during the day. I think it will be not smart to post those exact words here (due to many reasons). Well, my immediate reaction was to get online with him. His problem was unique to him and his team was all out to fix the issue since morning. As he said he has done quite a lot out in desperation. I started asking questions from audit, policy management and profiling the data. Very soon I realize that I think this problem was not as advanced as it looked. There was no intrusion, SQL Injection or virus issue. Well, long story short first - It was a very simple issue of foreign key created with ON UPDATE CASCADE and ON DELETE CASCADE.  CASCADE allows deletions or updates of key values to cascade through the tables defined to have foreign key relationships that can be traced back to the table on which the modification is performed. ON DELETE CASCADE specifies that if an attempt is made to delete a row with a key referenced by foreign keys in existing rows in other tables, all rows containing those foreign keys are also deleted. ON UPDATE CASCADE specifies that if an attempt is made to update a key value in a row, where the key value is referenced by foreign keys in existing rows in other tables, all of the foreign key values are also updated to the new value specified for the key. (Reference: BOL) In simple words – due to ON DELETE CASCASE whenever is specified when the data from Table A is deleted and if it is referenced in another table using foreign key it will be deleted as well. In my friend’s case, they had two tables, Products and ProductDetails. They had created foreign key referential integrity of the product id between the table. Now the as fall was up they were updating their catalogue. When they were updating the catalogue they were deleting products which are no more available. As the changes were cascading the corresponding rows were also deleted from another table. This is CORRECT. The matter of the fact, there is no error or anything and SQL Server is behaving how it should be behaving. The problem was in the understanding and inappropriate implementations of business logic.  What they needed was Product Master Table, Current Product Catalogue, and Product Order Details History tables. However, they were using only two tables and without proper understanding the relation between them was build using foreign keys. If there were only two table, they should have used soft delete which will not actually delete the record but just hide it from the original product table. This workaround could have got them saved from cascading delete issues. I will be writing a detailed post on the design implications etc in my future post as in above three lines I cannot cover every issue related to designing and it is also not the scope of the blog post. More about designing in future blog posts. Once they learn their mistake, they were happy as there was no intrusion but trust me sometime we are our own enemy and this is a great example of it. In tomorrow’s blog post we will go over their code and workarounds. Feel free to share your opinions, experiences and comments. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Content Query Web Part and the Yes/No Field

    - by Bil Simser
    The Content Query Web Part (CQWP) is a pretty powerful beast. It allows you to do multiple site queries and aggregate the results. This is great for rolling up content and doing some summary type reporting. Here’s a trick to remember about Yes/No fields and using the CQWP. If you’re building a news style site and want to aggregate say all the announcements that people tag a certain way, up onto the home page this might be a solution. First we need to allow a way for users of all our sites to mark an announcement for inclusion on our Intranet Home Page. We’ll do this by just modifying the Announcement Content type and adding a Yes/No field to it. There are alternate ways of doing this like building a new Announcement type or stapling a feature to all sites to add our column but this is pretty low impact and only affects our current site collection so let’s go with it for now, okay? You can berate me in the comments about the proper way I should have done this part. Go to the Site Settings for the Site Collection and click on Site Content Types under the Galleries. This takes you to the gallery for this site and all subsites. Scroll down until you see the List Content Types and click on Announcements. Now we’re modifying the Announcement content type which affects all those announcement lists that are created by default if you’re building sites using the Team Site template (or creating a new Announcements list on any site for that matter). Click on Add from new site column under the Column list. This will allow us to create a new Yes/No field that users will see in Announcement items. This field will allow the user to flag the announcement for inclusion on the home page. Feel free to modify the fields as you see fit for your environment, this is just an example. Now that we’ve added the column to our Announcements Content type we can go into any site that has an announcement list, modify that announcement and flag it to be included on our home page. See the new Featured column? That was the result of modifying our Announcements Content Type on this site collection. Now we can move onto the dirty part, displaying it in a CQWP on the home page. And here is where the fun begins (and the head scratching should end). On our home page we want to drop a Content Query Web Part and aggregate any Announcement that’s been flagged as Featured by the users (we could also add the filter to handle Expires so we don’t show old content so go ahead and do that if you want). First add a CQWP to the page then modify the settings for the web part. In the first section, Query, we want the List Type to be set to Announcements and the Content type to be Announcement so set your options like this: Click Apply and you’ll see the results display all Announcements from any site in the site collection. I have five team sites created each with a unique announcement added to them. Now comes the filtering. We don’t want to include every announcement, only ones users flag using that Featured column we added. At first blush you might scroll down to the Additional Filters part of the Query options and set the Featured column to be equal to Yes: This seems correct doesn’t it? After all, the column is a Yes/No column and looking at an announcement in the site, it displays the field as Yes or No: However after applying the filter you get this result: (I have the announcements from Team Site 1 and Team Site 4 flagged as Featured) Huh? It’s BACKWARDS! Let’s confirm that. Go back in and change the Additional Filters section from Yes to No and hit Apply and you get this: Wait a minute? Shouldn’t I see Team Site 1 and 4 if the logic is backwards? Why am I seeing the same thing as before. What gives… For whatever reason, unknown to me, a Yes/No field (even though it displays as such) really uses 1 and 0 behind the scenes. Yeah, someone was stuck on using integer values for booleans when they wrote SharePoint (probably after a long night of white boarding ways to mess with developers heads) and came up with this. The solution is pretty simple but not very discoverable. Set the filter to include your flagged items like so: And it will filter the items marked as Featured correctly giving you this result: This kind of solution could also be extended and enhanced. Here are a few suggestions and ideas: Modify the ItemStyle.xsl file to add a new style for this aggregation which would include the first few paragraphs of the body (or perhaps add another field to the Content type called Excerpt or Summary and display that instead) Add an Image column to the Announcement Content type to include a Picture field and display it in the summary Add a Category choice field (Employee News, Current Events, Headlines, etc.) and add multiple CQWPs to the home page filtering each one on a different category I know some may find this topic old and dusty but I didn’t see a lot out there specifically on filtering the Yes/No fields and the whole 1/0 trick was a little wonky, so I figured a few pictures would help walk through overcoming yet another SharePoint weirdness. With a little work and some creative juices you can easily us the power of aggregation and the CQWP to build a news site from content on your team sites.

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  • Walmart and Fusion Apps

    - by ultan o'broin
    Photograph: Misha Vaughan I attended Fusion Apps (yes, I know I am supposed to say "Oracle Fusion Applications", but stuffy old style guides are a turn-off in interwebs conversations) User Experience Advocate (FXA) training in Long Beach, California last week; a suitable location as ODTUG KSCOPE 11 was kicking off and key players were in the area. As a member of Oracle's Apps-UX team I know the Fusion Apps messaging, natch, and done some other Fusion Apps go-to-market content work too. For the messaging details themselves, see Lonneke Dikmans (@lonnekedikmans) great blog, by the way. However, I wanted some 'formal' training combined with the opportunity to meet and learn from people already out there delivering those messages. The idea in me reaching out to Misha Vaughan, Apps-UX FXA maven, to get me onto this training was that in addition to my UX knowledge, I could leverage my location in EMEA and hit up customer events more quickly and easily. Those local user groups do like to hear the voice of locals too you know (so I need to work on that mid-Atlantic accent). I'm looking forward to such opportunities. The training was all smashing stuff, just the right level of detail, delivered professionally and with great style and humor. I was especially honored to be paired off for my er, coaching with Debra Lilley (@debralilley), who shared with everyone all kinds of tips and insights from her experiences of delivering the message and demo. For me, that was the real power of the FXA event--the communal, conversational aspect--the meeting up with people who had done all this for real, the sharing in their experiences, while learning along with other newbies. Sorry, but that all-important social aspect doesn't work so well with remote meetings. Katie Candland (Apps-UX) gave us a great tour of the Fusion Apps demo and included some useful presentational tips too (any excuse to buy that iPad). It's clear to me that the Fusion Apps messaging and demos really come alive with real-world examples that local application users will recognize, and I picked up some "yes, that's my job made easier" scene-stealers from Debra and Karen Brownfield too, to add to the great ones already provided. This power of examples shouldn't surprise anyone, they've long been a mainstay of applications user assistance, popular with users. We'll offer customers different types of example topics in the Fusion Apps online help too (stay tuned), and we know from research how important those 3S's (stories, scenarios, and simulations) are to users when they consume and apply information. Well, we've got the simulation, now it's time for more stories and scenarios. If you get a chance to participate in an FXA event (whether you are an Oracle employee or otherwise), I'd encourage it. It's committing your time and energy for sure, but I got real bang for the buck from it for my everyday job too. Listening to the room's feedback on the application demo really brought our internal design work to life, and I picked up on some things that I need to follow up on (like how you alphabetically sort stuff in other languages). User experience is after all, about users. What will I be doing next, and what would I like to see happen? Obviously, I need to develop my story-telling links with the people I met in Long Beach and do some practicing with the materials, and then get out there and deliver them at a suitable location. The demo is what it is right now, and that's a super-rich demo that I know everyone will want to see and ask questions about. Then, as mentioned by attendees at the FXA event, follow up on those translated and localized messages for EMEA (and APAC), that deal with different statutory or reporting requirements of the target markets. Given my background I would say that, wouldn't I? However, language is part of the UX, and international revenue is greater than US-only revenue for Oracle, so yes dear, we all need to get over the fact that enterprise apps users don't all speak, or want to speak, American-English. Most importantly perhaps, the continued development of a strong messaging community between Oracle and partners and customers where we can swap and share those FXA messaging stories and scenarios about Fusion Apps in a conversational way. The more the better, a combination of online and face-to-face meetings. I must also mention the great dinner after the event at Parker's Lighthouse, and the fun myself and Andrew Gilmour (Apps-UX) had at our end of the table talking about just about everything except Fusion Apps with Ronald Van Luttikhuizen and Ben Prusinski (who now understands the difference between Cork and Dublin people. I hope). Thanks to all the Apps-UXers who helped bring the FXA training to town, and to Debra and all the others that I am too jetlagged to mention right who were instrumental in making it happen for me. Here's to the next one. And the Walmart angle? That was me doing my Robert Scoble (ScO'bilizer?)-style guerilla smart phone research in Walmart in Long Beach, before the FXA event. It's all about stories for me. You can read more about it on the appslab blog (see the comments).

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  • XNA: Huge Tile Map, long load times

    - by Zach
    Recently I built a tile map generator for a game project. What I am very proud of is that I finally got it to the point where I can have a GIANT 2D map build perfectly on my PC. About 120000pixels by 40000 pixels. I can go larger actually, but I have only 1 draw back. #1 ram, the map currently draws about 320MB of ram and I know the Xbox allows 512MB I think? #2 It takes 20 mins for the map to build then display on the Xbox, on my PC it take less then a few seconds. I need to bring that 20 minutes of generating from 20 mins to how ever little bit I can, and how can a lower the amount of RAM usage while still being able to generate my map. Right now everything is stored in Jagged Arrays, each piece generating in a size of 1280x720 (the mother piece). Up to the amount that I need, every block is exactly 40x40 pixels however the blocks get removed from a List or regenerated in a List depending how close the mother piece is to the player. Saving A LOT of CPU, so at all times its no more then looping through 5184 some blocks. Well at least I'm sure of this. But how can I lower my RAM usage without hurting the size of the map, and how can I lower these INSANE loading times? EDIT: Let me explain my self better. Also I'd like to let everyone know now that I'm inexperienced with many of these things. So here is an example of the arrays I'm using. Here is the overall in a shorter term: int[][] array = new int[30][]; array[0] = new int[] { 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2 }; array[1] = new int[] { 1, 3, 3, 3, 3, 1, 0, 0, 0, 0, 1, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2 }; that goes on for around 30 arrays downward. Now for every time it hits a 1, it goes and generates a tile map 1280x720 and it does that exactly the way it does it above. This is how I loop through those arrays: for (int i = 0; i < array.Length; i += 1) { for (int h = 0; h < array[i].Length; h += 1) { } { Now how the tiles are drawn and removed is something like this: public void Draw(SpriteBatch spriteBatch, Vector2 cam) { if (cam.X >= this.Position.X - 1280) { if (cam.X <= this.Position.X + 2560) { if (cam.Y >= this.Position.Y - 720) { if (cam.Y <= this.Position.Y + 1440) { if (visible) { if (once == 0) { once = 1; visible = false; regen(); } } for (int i = Tiles.Count - 1; i >= 0; i--) { Tiles[i].Draw(spriteBatch, cam); } for (int i = unWalkTiles.Count - 1; i >= 0; i--) { unWalkTiles[i].Draw(spriteBatch, cam); } } else { once = 0; for (int i = Tiles.Count - 1; i >= 0; i--) { Tiles.RemoveAt(i); } for (int i = unWalkTiles.Count - 1; i >= 0; i--) { unWalkTiles.RemoveAt(i); } } } else { once = 0; for (int i = Tiles.Count - 1; i >= 0; i--) { Tiles.RemoveAt(i); } for (int i = unWalkTiles.Count - 1; i >= 0; i--) { unWalkTiles.RemoveAt(i); } } } else { once = 0; for (int i = Tiles.Count - 1; i >= 0; i--) { Tiles.RemoveAt(i); } for (int i = unWalkTiles.Count - 1; i >= 0; i--) { unWalkTiles.RemoveAt(i); } } } else { once = 0; for (int i = Tiles.Count - 1; i >= 0; i--) { Tiles.RemoveAt(i); } for (int i = unWalkTiles.Count - 1; i >= 0; i--) { unWalkTiles.RemoveAt(i); } } } } If you guys still need more information just ask in the comments.

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  • .NET Winform AJAX Login Services

    - by AdamSane
    I am working on a Windows Form that connects to a ASP.NET membership database and I am trying to use the AJAX Login Service. No matter what I do I keep on getting 404 errors on the Authentication_JSON_AppService.axd call. Web Config Below <?xml version="1.0"?> <!-- Note: As an alternative to hand editing this file you can use the web admin tool to configure settings for your application. Use the Website->Asp.Net Configuration option in Visual Studio. A full list of settings and comments can be found in machine.config.comments usually located in \Windows\Microsoft.Net\Framework\v2.x\Config --> <configuration> <configSections> <sectionGroup name="system.web.extensions" type="System.Web.Configuration.SystemWebExtensionsSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"> <sectionGroup name="scripting" type="System.Web.Configuration.ScriptingSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"> <section name="scriptResourceHandler" type="System.Web.Configuration.ScriptingScriptResourceHandlerSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication"/> <sectionGroup name="webServices" type="System.Web.Configuration.ScriptingWebServicesSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"> <section name="jsonSerialization" type="System.Web.Configuration.ScriptingJsonSerializationSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="Everywhere"/> <section name="profileService" type="System.Web.Configuration.ScriptingProfileServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication"/> <section name="authenticationService" type="System.Web.Configuration.ScriptingAuthenticationServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication"/> <section name="roleService" type="System.Web.Configuration.ScriptingRoleServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication"/> </sectionGroup> </sectionGroup> </sectionGroup> </configSections> <connectionStrings <!-- Removed --> /> <appSettings/> <system.web> <!-- Set compilation debug="true" to insert debugging symbols into the compiled page. Because this affects performance, set this value to true only during development. --> <compilation debug="true"> <assemblies> <add assembly="System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/> <add assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add assembly="System.Xml.Linq, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/> <add assembly="System.Data.DataSetExtensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/> <add assembly="System.Data.Linq, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/> </assemblies> </compilation> <membership defaultProvider="dbSqlMembershipProvider"> <providers> <add name="dbSqlMembershipProvider" type="System.Web.Security.SqlMembershipProvider, System.Web, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" connectionStringName="Fire.Common.Properties.Settings.dbFireConnectionString" enablePasswordRetrieval="false" enablePasswordReset="true" requiresQuestionAndAnswer="true" applicationName="/" requiresUniqueEmail="false" passwordFormat="Hashed" maxInvalidPasswordAttempts="5" minRequiredPasswordLength="7" minRequiredNonalphanumericCharacters="1" passwordAttemptWindow="10" passwordStrengthRegularExpression=""/> </providers> </membership> <roleManager enabled="true" defaultProvider="dbSqlRoleProvider"> <providers> <add connectionStringName="Fire.Common.Properties.Settings.dbFireConnectionString" applicationName="/" name="dbSqlRoleProvider" type="System.Web.Security.SqlRoleProvider, System.Web, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a"/> </providers> </roleManager> <authentication mode="Forms"> <forms loginUrl="Login.aspx" cookieless="UseCookies" protection="All" timeout="30" requireSSL="false" slidingExpiration="true" defaultUrl="default.aspx" enableCrossAppRedirects="false"/> </authentication> <authorization> <allow users="*"/> <allow users="?"/> </authorization> <customErrors mode="Off"> </customErrors> <pages> <controls> <add tagPrefix="asp" namespace="System.Web.UI" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add tagPrefix="asp" namespace="System.Web.UI.WebControls" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> </controls> </pages> <httpHandlers> <remove verb="*" path="*.asmx"/> <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add verb="GET,HEAD" path="ScriptResource.axd" validate="false" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> </httpHandlers> <httpModules> <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> </httpModules> </system.web> <location path="~/Admin"> <system.web> <authorization> <allow roles="Admin"/> <allow roles="System"/> <deny users="*"/> </authorization> </system.web> </location> <location path="~/Admin/System"> <system.web> <authorization> <allow roles="System"/> <deny users="*"/> </authorization> </system.web> </location> <location path="~/Export"> <system.web> <authorization> <allow roles="Export"/> <deny users="*"/> </authorization> </system.web> </location> <location path="~/Field"> <system.web> <authorization> <allow roles="Field"/> <deny users="*"/> </authorization> </system.web> </location> <location path="~/Default.aspx"> <system.web> <authorization> <allow roles="Admin"/> <allow roles="System"/> <allow roles="Export"/> <allow roles="Field"/> <deny users="?"/> </authorization> </system.web> </location> <location path="~/Login.aspx"> <system.web> <authorization> <allow users="*"/> <allow users="?"/> </authorization> </system.web> </location> <location path="~/App_Themes"> <system.web> <authorization> <allow users="*"/> <allow users="?"/> </authorization> </system.web> </location> <location path="~/Includes"> <system.web> <authorization> <allow users="*"/> <allow users="?"/> </authorization> </system.web> </location> <location path="~/WebServices"> <system.web> <authorization> <allow users="*"/> <allow users="?"/> </authorization> </system.web> </location> <location path="~/Authentication_JSON_AppService.axd"> <system.web> <authorization> <allow users="*"/> <allow users="?"/> </authorization> </system.web> </location> <system.codedom> <compilers> <compiler language="c#;cs;csharp" extension=".cs" type="Microsoft.CSharp.CSharpCodeProvider,System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" warningLevel="4"> <providerOption name="CompilerVersion" value="v3.5"/> <providerOption name="WarnAsError" value="false"/> </compiler> <compiler language="vb;vbs;visualbasic;vbscript" extension=".vb" type="Microsoft.VisualBasic.VBCodeProvider, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" warningLevel="4"> <providerOption name="CompilerVersion" value="v3.5"/> <providerOption name="OptionInfer" value="true"/> <providerOption name="WarnAsError" value="false"/> </compiler> </compilers> </system.codedom> <!-- The system.webServer section is required for running ASP.NET AJAX under Internet Information Services 7.0. It is not necessary for previous version of IIS. --> <system.webServer> <validation validateIntegratedModeConfiguration="false"/> <modules> <remove name="ScriptModule"/> <add name="ScriptModule" preCondition="managedHandler" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> </modules> <handlers> <remove name="WebServiceHandlerFactory-Integrated"/> <remove name="ScriptHandlerFactory"/> <remove name="ScriptHandlerFactoryAppServices"/> <remove name="ScriptResource"/> <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add name="ScriptResource" verb="GET,HEAD" path="ScriptResource.axd" preCondition="integratedMode" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> </handlers> </system.webServer> <runtime> <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1"> <dependentAssembly> <assemblyIdentity name="System.Web.Extensions" publicKeyToken="31bf3856ad364e35"/> <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="3.5.0.0"/> </dependentAssembly> <dependentAssembly> <assemblyIdentity name="System.Web.Extensions.Design" publicKeyToken="31bf3856ad364e35"/> <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="3.5.0.0"/> </dependentAssembly> </assemblyBinding> </runtime> </configuration>

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • What Keeps You from Changing Your Public IP Address and Wreaking Havoc on the Internet?

    - by Jason Fitzpatrick
    What exactly is preventing you (or anyone else) from changing their IP address and causing all sorts of headaches for ISPs and other Internet users? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Whitemage is curious about what’s preventing him from wantonly changing his IP address and causing trouble: An interesting question was asked of me and I did not know what to answer. So I’ll ask here. Let’s say I subscribed to an ISP and I’m using cable internet access. The ISP gives me a public IP address of 60.61.62.63. What keeps me from changing this IP address to, let’s say, 60.61.62.75, and messing with another consumer’s internet access? For the sake of this argument, let’s say that this other IP address is also owned by the same ISP. Also, let’s assume that it’s possible for me to go into the cable modem settings and manually change the IP address. Under a business contract where you are allocated static addresses, you are also assigned a default gateway, a network address and a broadcast address. So that’s 3 addresses the ISP “loses” to you. That seems very wasteful for dynamically assigned IP addresses, which the majority of customers are. Could they simply be using static arps? ACLs? Other simple mechanisms? Two things to investigate here, why can’t we just go around changing our addresses, and is the assignment process as wasteful as it seems? The Answer SuperUser contributor Moses offers some insight: Cable modems aren’t like your home router (ie. they don’t have a web interface with simple point-and-click buttons that any kid can “hack” into). Cable modems are “looked up” and located by their MAC address by the ISP, and are typically accessed by technicians using proprietary software that only they have access to, that only runs on their servers, and therefore can’t really be stolen. Cable modems also authenticate and cross-check settings with the ISPs servers. The server has to tell the modem whether it’s settings (and location on the cable network) are valid, and simply sets it to what the ISP has it set it for (bandwidth, DHCP allocations, etc). For instance, when you tell your ISP “I would like a static IP, please.”, they allocate one to the modem through their servers, and the modem allows you to use that IP. Same with bandwidth changes, for instance. To do what you are suggesting, you would likely have to break into the servers at the ISP and change what it has set up for your modem. Could they simply be using static arps? ACLs? Other simple mechanisms? Every ISP is different, both in practice and how close they are with the larger network that is providing service to them. Depending on those factors, they could be using a combination of ACL and static ARP. It also depends on the technology in the cable network itself. The ISP I worked for used some form of ACL, but that knowledge was a little beyond my paygrade. I only got to work with the technician’s interface and do routine maintenance and service changes. What keeps me from changing this IP address to, let’s say, 60.61.62.75 and mess with another consumer’s internet access? Given the above, what keeps you from changing your IP to one that your ISP hasn’t specifically given to you is a server that is instructing your modem what it can and can’t do. Even if you somehow broke into the modem, if 60.61.62.75 is already allocated to another customer, then the server will simply tell your modem that it can’t have it. David Schwartz offers some additional insight with a link to a white paper for the really curious: Most modern ISPs (last 13 years or so) will not accept traffic from a customer connection with a source IP address they would not route to that customer were it the destination IP address. This is called “reverse path forwarding”. See BCP 38. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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  • Silverlight 4 Twitter Client - Part 2

    - by Max
    We will create a few classes now to help us with storing and retrieving user credentials, so that we don't ask for it every time we want to speak with Twitter for getting some information. Now the class to sorting out the credentials. We will have this class as a static so as to ensure one instance of the same. This class is mainly going to include a getter setter for username and password, a method to check if the user if logged in and another one to log out the user. You can get the code here. Now let us create another class to facilitate easy retrieval from twitter xml format results for any queries we make. This basically involves just creating a getter setter for all the values that you would like to retrieve from the xml document returned. You can get the format of the xml document from here. Here is what I've in my Status.cs data structure class. using System; using System.Net; using System.Windows; using System.Windows.Controls; using System.Windows.Documents; using System.Windows.Ink; using System.Windows.Input; using System.Windows.Media; using System.Windows.Media.Animation; using System.Windows.Shapes;  namespace MaxTwitter.Classes { public class Status { public Status() {} public string ID { get; set; } public string Text { get; set; } public string Source { get; set; } public string UserID { get; set; } public string UserName { get; set; } } }  Now let us looking into implementing the Login.xaml.cs, first thing here is if the user is already logged in, we need to redirect the user to the homepage, this we can accomplish using the event OnNavigatedTo, which is fired when the user navigates to this particular Login page. Here you utilize the navigate to method of NavigationService to goto a different page if the user is already logged in. if (GlobalVariable.isLoggedin())         this.NavigationService.Navigate(new Uri("/Home", UriKind.Relative));  On the submit button click event, add the new event handler, which would save the perform the WebClient request and download the results as xml string. WebRequest.RegisterPrefix("https://", System.Net.Browser.WebRequestCreator.ClientHttp);  The following line allows us to create a web client to create a web request to a url and get back the string response. Something that came as a great news with SL 4 for many SL developers.   WebClient myService = new WebClient(); myService.AllowReadStreamBuffering = true; myService.UseDefaultCredentials = false; myService.Credentials = new NetworkCredential(TwitterUsername.Text, TwitterPassword.Password);  Here in the following line, we add an event that has to be fired once the xml string has been downloaded. Here you can do all your XLINQ stuff.   myService.DownloadStringCompleted += new DownloadStringCompletedEventHandler(TimelineRequestCompleted);   myService.DownloadStringAsync(new Uri("https://twitter.com/statuses/friends_timeline.xml"));  Now let us look at implementing the TimelineRequestCompleted event. Here we are not actually using the string response we get from twitter, I just use it to ensure the user is authenticated successfully and then save the credentials and redirect to home page. public void TimelineRequestCompleted(object sender, System.Net.DownloadStringCompletedEventArgs e) { if (e.Error != null) { MessageBox.Show("This application must be installed first"); }  If there is no error, we can save the credentials to reuse it later.   else { GlobalVariable.saveCredentials(TwitterUsername.Text, TwitterPassword.Password); this.NavigationService.Navigate(new System.Uri("/Home", UriKind.Relative)); } } Ok so now login page is done. Now the main thing – running this application. This credentials stuff would only work, if the application is run out of the browser. So we need fiddle with a few Silverlioght project settings to enable this. Here is how:    Right click on Silverlight > properties then check the "Enable running application out of browser".    Then click on Out-Of-Browser settings and check "Require elevated trust…" option. That's it, all done to run. Now press F5 to run the application, fix the errors if any. Then once the application opens up in browser with the login page, right click and choose install.  Once you install, it would automatically run and you can login and can see that you are redirected to the Home page. Here are the files that are related to this posts. We will look at implementing the Home page, etc… in the next post. Please post your comments and feedbacks; it would greatly help me in improving my posts!  Thanks for your time, catch you soon.

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  • Master Page: Dynamically Adding Rows in ASP Table on Button Click event

    - by Vincent Maverick Durano
    In my previous post here, I wrote an example that demonstrates how are we going to generate table rows dynamically using ASP Table on click of the Button control. Now based on some comments in my previous example and in the forums they wanted to implement it within Masterpage. Unfortunately the code in my previous example doesn't work in Masterpage for the following main reasons: The Table is dynamically added within the Form tag and so the TextBox control will not be generated correcty in the page. The data will not be retained on each and every postbacks because the SetPreviousData() method is looking for the Table element within the Page and not on the MasterPage. The Request.Form key value should be set correctly since all controls within the master page are prefixed with the naming containter ID to prevent duplicate ids on the final rendered HTML. For example the TextBox control with the ID of TextBoxRow will turn to ID to this ctl00$MainBody$TextBoxRow. In order for the previous example to work within Masterpage then we will have to correct those three main reasons above and this post will guide you how to correct it. Suppose we have this content page declaration below:   <asp:Content ID="Content1" ContentPlaceHolderID="MainHead" Runat="Server"> </asp:Content> <asp:Content ID="Content2" ContentPlaceHolderID="MainBody" Runat="Server"> <asp:PlaceHolder ID="PlaceHolder1" runat="server"> <asp:Button ID="BTNAdd" runat="server" Text="Add New Row" OnClick="BTNAdd_Click" /> </asp:PlaceHolder> </asp:Content> As you notice I've added a PlaceHolder control within the MainBody ContentPlaceHolder. This is because we are going to generate the Table in the PlaceHolder instead of generating it within the Form element. Now since issue #1 is already corrected then let's proceed to the code beind part. Here are the full code blocks below:     using System; using System.Web.UI; using System.Web.UI.WebControls; public partial class DynamicControlDemo : System.Web.UI.Page { private int numOfRows = 1; protected void Page_Load(object sender, EventArgs e) { //Generate the Rows on Initial Load if (!Page.IsPostBack) { GenerateTable(numOfRows); } } protected void BTNAdd_Click(object sender, EventArgs e) { if (ViewState["RowsCount"] != null) { numOfRows = Convert.ToInt32(ViewState["RowsCount"].ToString()); GenerateTable(numOfRows); } } private void SetPreviousData(int rowsCount, int colsCount) { Table table = (Table)this.Page.Master.FindControl("MainBody").FindControl("Table1"); // **** if (table != null) { for (int i = 0; i < rowsCount; i++) { for (int j = 0; j < colsCount; j++) { //Extracting the Dynamic Controls from the Table TextBox tb = (TextBox)table.Rows[i].Cells[j].FindControl("TextBoxRow_" + i + "Col_" + j); //Use Request object for getting the previous data of the dynamic textbox tb.Text = Request.Form["ctl00$MainBody$TextBoxRow_" + i + "Col_" + j];//***** } } } } private void GenerateTable(int rowsCount) { //Creat the Table and Add it to the Page Table table = new Table(); table.ID = "Table1"; PlaceHolder1.Controls.Add(table);//****** //The number of Columns to be generated const int colsCount = 3;//You can changed the value of 3 based on you requirements // Now iterate through the table and add your controls for (int i = 0; i < rowsCount; i++) { TableRow row = new TableRow(); for (int j = 0; j < colsCount; j++) { TableCell cell = new TableCell(); TextBox tb = new TextBox(); // Set a unique ID for each TextBox added tb.ID = "TextBoxRow_" + i + "Col_" + j; // Add the control to the TableCell cell.Controls.Add(tb); // Add the TableCell to the TableRow row.Cells.Add(cell); } // And finally, add the TableRow to the Table table.Rows.Add(row); } //Set Previous Data on PostBacks SetPreviousData(rowsCount, colsCount); //Sore the current Rows Count in ViewState rowsCount++; ViewState["RowsCount"] = rowsCount; } }   As you observed the code is pretty much similar to the previous example except for the highlighted lines above. That's it! I hope someone find this post usefu! Technorati Tags: Dynamic Controls,ASP.NET,C#,Master Page

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  • CD/DVD drive not mounted when inserted with Disc of any kind

    - by Cisco Sán
    I just noticed that if a insert a CD or a DVD of any kind, the Drive will start spinning but it will not show the mounted disc. Before it used to ask me what to do with the media inserted. Now it doesn't even do that. I ran in the terminal this code: eject -n and it displays this: " eject: device is `/dev/sr0'" what can I do to get the functionality back on my drive. also ran this command: sudo mount -o ro,unhide,uid=1000 /dev/cdrom /mnt/cdrom but in return i get this: " mount: mount point /mnt/cdrom does not exist" Running Ubuntu 11.10 HERE IS THE HISTORY UNTIL NOW thanks Waltinator: I ran the 'dmesg' but don't know what I'm looking for. Im a newbie on this. The same thing with the 'ls -rlt /var/log' command. Should I create the directory for the mount? at this point really don't know what to do. – Cisco Sán 7 hours ago Here are 3 lines from my dmesg after I successfully inserted a CD: [ 4804.416018] wlan0: no IPv6 routers present [ 8214.125450] ISdit ISO 9660 Extensions: Microsoft Joliet Level 3 [ 8214.136556] ISO 9660 Extensions: RRIP_1991A The first line is a previous event, my wireless going online. The next 2 lines are a good result. The number in square brackets is "seconds since boot", the rest of the line is usually helpful. And no, you should NOT create the mount point. Let's try to get the automatic mounting to work. – waltinator 7 hours ago ok this are my last 3 lines on the 'dmesg' [ 18.130819] init: plymouth-stop pre-start process (1396) terminated with status 1 [ 28.780011] wlan0: no IPv6 routers present [ 505.632119] CE: hpet increased min_delta_ns to 20113 nsec – Cisco Sán 6 hours ago It looks like your CD/DVD drive is not connected to the data bus, and not causing an interrupt when you insert a platter. – waltinator 6 hours ago Try dmesg | grep -A8 CD-ROM which should show you what the system thought was available when it came up. – waltinator 6 hours ago here is my printout [0.774351] scsi 0:0:0:0: CD-ROM HL-DT-ST DVD+-RW GSA-T40N A100 PQ: 0 ANSI: 5 [0.778117] sr0: scsi3-mmc drive: 24x/24x writer dvd-ram cd/rw xa/form2 cdda tray [0.778122] cdrom: Uniform CD-ROM driver Revision: 3.20 [0.778282] sr 0:0:0:0: Attached scsi CD-ROM sr0 [0.778340] sr 0:0:0:0: Attached scsi generic sg0 type 5 [0.780416] Freeing unused kernel memory: 984k freed [0.780732] Write protecting the kernel read-only data: 10240k [0.780986] Freeing unused kernel memory: 20k freed [0.786331] Freeing unused kernel memory: 1400k freed [0.804912] udevd[90]: starting version 173 [0.874178] r8169 Gigabit Ethernet driver 2.3LK-NAPI loaded [0.874208] r8169 0000:02:00.0: PCI INT A - GSI 16 (level, low) - IRQ 16 OK, your system sees the drive. Can you open and close the tray with eject and eject -t? Run udevadm monitor while you insert a CD (type ^C when done) and see if you get "change" and "add" messages. – waltinator 6 hours ago ok, "eject" works perfectly "eject -t" does nothing. this is the message for "udevadm monitor": KERNEL[13771.009267] change /devices/pci0000:00/0000:00:1f.1/host0/target0:0:0/0:0:0:0/block/sr0 (block) UDEV [13773.878887] change /devices/pci0000:00/0000:00:1f.1/host0/target0:0:0/0:0:0 /block/sr0 (block) – Cisco Sán 6 hours ago sudo hwinfo --cdrom (the hwinfo package is installable through Software Center) describes my CD-ROM, try it. – waltinator 4 hours ago My read out from the "sudo hwinfo --cdrom" are the following: hal.1: read hal dataprocess 2753: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file ../../dbus/dbus-errors.c line 280. This is normally a bug in some application using the D-Bus library. libhal.c 3483 : Error unsubscribing to signals, error=The name org.freedesktop.Hal was not provided by any .service files 22: SCSI 00.0: 10602 CD-ROM (DVD) [Created at block.247] Unique ID: KD9E.JgkxTS4hgl2 Parent ID: 3p2J.gdUMCD83e+E SysFS ID: /class/block/sr0 SysFS BusID: 0:0:0:0 SysFS Device Link: /devices/pci0000:00/0000:00:1f.1/host0/target0:0:0/0:0:0:0 Hardware Class: cdrom Model: "HL-DT-ST DVD+-RW GSA-T40N" Vendor: "HL-DT-ST" Device: "DVD+-RW GSA-T40N" Revision: "A100" Driver: "ata_piix", "sr" Driver Modules: "ata_piix" Device File: /dev/sr0 (/dev/sg0) Device Files: /dev/sr0, /dev/scd0, /dev/disk/by-id/ata-HL-DT-ST_DVD+_-RW_GSA-T40N_K048BJ74257, /dev/disk/by-path/pci-0000:00:1f.1-scsi-0:0:0:0, /dev/cdrom, /dev/cdrw, /dev/dvd, /dev/dvdrw Device Number: block 11:0 (char 21:0) Features: DVD Config Status: cfg=new, avail=yes, need=no, active=unknown Attached to: #17 (IDE interface) Drive Speed: 31 Volume ID: "Movie" Publisher: "INTERVIDEO" Creation date: "20050424162207000" Thanks for the help. To Castro, hope this is what you meant and sorry for the comments..

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  • Best way to store a large amount of game objects and update the ones onscreen

    - by user3002473
    Good afternoon guys! I'm a young beginner game developer working on my first large scale game project and I've run into a situation where I'm not quite sure what the best solution may be (if there is a lone solution). The question may be vague (if anyone can think of a better title after having read the question, please edit it) or broad but I'm not quite sure what to do and I thought it would help just to discuss the problem with people more educated in the field. Before we get started, here are some of the questions I've looked at for help in the past: Best way to keep track of game objects Elegant way to simulate large amounts of entities within a game world What is the most efficient container to store dynamic game objects in? I've also read articles about different data structures commonly used in games to store game objects such as this one about slot maps, but none of them are really what I'm looking for. Also, if it helps at all I'm using Python 3 to design the game. It has to be Python 3, if I could I would use C++ or Unityscript or something else, but I'm restricted to having to use Python 3. My game will be a form of side scroller shooter game. In said game the player will traverse large rooms with large amounts of enemies and other game objects to update (think some of the larger areas in Cave Story or Iji). The player obviously can't see the entire room all at once, so there is a viewport that follows the player around and renders only a selection of the room and the game objects that it contains. This is not a foreign concept. The part that's getting me confused has to do with how certain game objects are updated. Some of them are to be updated constantly, regardless of whether or not they can be seen. Other objects however are only to be updated when they are onscreen (for example, an enemy would only be updated to react to the player when it is onscreen or when it is in a certain range of the screen). Another problem is that game objects have to be easily referable by other game objects; something that happens in the player's update() method may affect another object in the world. Collision detection in games is always a serious problem. I need a way of containing the game objects such that it minimizes the number of cases when testing for collisions against one another. The final problem is that of creating and destroying game objects. I think this problem is pretty self explanatory. To store the game objects then I've considered a number of different methods. The original method I had was to simply store all the objects in a hash table by an id. This method was simple, and decently fast as it allows all the objects to be looked up in O(1) complexity, and also allows them to be deleted fairly easily. Hash collisions would not be a major problem; I wasn't originally planning on using computer generated ids to store the game objects I was going to rely on them all using ids given to them by the game designer (such names would be strings like 'Player' or 'EnemyWeapon4'), and even if I did use computer generated ids, if I used a decent hashing algorithm then the chances of collisions would be around 1 in 4 billion. The problem with using a hash table however is that it is inefficient in checking to see what objects are in range of the viewport. Considering the fact that certain game objects move (as well as the viewport itself), the only solution I could think of in order to only update objects that are in the viewport would be to iterate through every object in the hash table and check if it is in the viewport or not, updating only the ones that are in the valid area. This would be incredibly slow in scenarios where the amount of game objects exceeds 500, or even 200. The second solution was to store everything in a 2-d list. The world is partitioned up into cells (a tilemap essentially), where each cell or tile is the same size and is square. Each cell would contain a list of the game objects that are currently occupying it (each game object would be inserted into a cell depending on the center of the object's collision mask). A 2-d list would allow me to take the top-left and bottom-right corners of the viewport and easily grab a rectangular area of the grid containing only the cells containing entities that are in valid range to be updated. This method also solves the problem of collision detection; when I take an entity I can find the cell that it is currently in, then check only against entities in it's cell and the 8 cells around it. One problem with this system however is that it prohibits easy lookup of game objects. One solution I had would be to simultaneously keep a hash table that would contain all the positions of the objects in the 2-d list indexed by the id of said object. The major problem with a 2-d list is that it would need to be rebuilt every single game frame (along with the hash table of object positions), which may be a serious detriment to game speed. Both systems have ups and downs and seem to solve some of each other's problems, however using them both together doesn't seem like the best solution either. If anyone has any thoughts, ideas, suggestions, comments, opinions or solutions on new data structures or better implementations of the existing data structures I have in mind, please post, any and all criticism and help is welcome. Thanks in advance! EDIT: Please don't close the question because it has a bad title, I'm just bad with names!

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  • ROracle support for TimesTen In-Memory Database

    - by Sam Drake
    Today's guest post comes from Jason Feldhaus, a Consulting Member of Technical Staff in the TimesTen Database organization at Oracle.  He shares with us a sample session using ROracle with the TimesTen In-Memory database.  Beginning in version 1.1-4, ROracle includes support for the Oracle Times Ten In-Memory Database, version 11.2.2. TimesTen is a relational database providing very fast and high throughput through its memory-centric architecture.  TimesTen is designed for low latency, high-volume data, and event and transaction management. A TimesTen database resides entirely in memory, so no disk I/O is required for transactions and query operations. TimesTen is used in applications requiring very fast and predictable response time, such as real-time financial services trading applications and large web applications. TimesTen can be used as the database of record or as a relational cache database to Oracle Database. ROracle provides an interface between R and the database, providing the rich functionality of the R statistical programming environment using the SQL query language. ROracle uses the OCI libraries to handle database connections, providing much better performance than standard ODBC.The latest ROracle enhancements include: Support for Oracle TimesTen In-Memory Database Support for Date-Time using R's POSIXct/POSIXlt data types RAW, BLOB and BFILE data type support Option to specify number of rows per fetch operation Option to prefetch LOB data Break support using Ctrl-C Statement caching support Times Ten 11.2.2 contains enhanced support for analytics workloads and complex queries: Analytic functions: AVG, SUM, COUNT, MAX, MIN, DENSE_RANK, RANK, ROW_NUMBER, FIRST_VALUE and LAST_VALUE Analytic clauses: OVER PARTITION BY and OVER ORDER BY Multidimensional grouping operators: Grouping clauses: GROUP BY CUBE, GROUP BY ROLLUP, GROUP BY GROUPING SETS Grouping functions: GROUP, GROUPING_ID, GROUP_ID WITH clause, which allows repeated references to a named subquery block Aggregate expressions over DISTINCT expressions General expressions that return a character string in the source or a pattern within the LIKE predicate Ability to order nulls first or last in a sort result (NULLS FIRST or NULLS LAST in the ORDER BY clause) Note: Some functionality is only available with Oracle Exalytics, refer to the TimesTen product licensing document for details. Connecting to TimesTen is easy with ROracle. Simply install and load the ROracle package and load the driver. > install.packages("ROracle") > library(ROracle) Loading required package: DBI > drv <- dbDriver("Oracle") Once the ROracle package is installed, create a database connection object and connect to a TimesTen direct driver DSN as the OS user. > conn <- dbConnect(drv, username ="", password="", dbname = "localhost/SampleDb_1122:timesten_direct") You have the option to report the server type - Oracle or TimesTen? > print (paste ("Server type =", dbGetInfo (conn)$serverType)) [1] "Server type = TimesTen IMDB" To create tables in the database using R data frame objects, use the function dbWriteTable. In the following example we write the built-in iris data frame to TimesTen. The iris data set is a small example data set containing 150 rows and 5 columns. We include it here not to highlight performance, but so users can easily run this example in their R session. > dbWriteTable (conn, "IRIS", iris, overwrite=TRUE, ora.number=FALSE) [1] TRUE Verify that the newly created IRIS table is available in the database. To list the available tables and table columns in the database, use dbListTables and dbListFields, respectively. > dbListTables (conn) [1] "IRIS" > dbListFields (conn, "IRIS") [1] "SEPAL.LENGTH" "SEPAL.WIDTH" "PETAL.LENGTH" "PETAL.WIDTH" "SPECIES" To retrieve a summary of the data from the database we need to save the results to a local object. The following call saves the results of the query as a local R object, iris.summary. The ROracle function dbGetQuery is used to execute an arbitrary SQL statement against the database. When connected to TimesTen, the SQL statement is processed completely within main memory for the fastest response time. > iris.summary <- dbGetQuery(conn, 'SELECT SPECIES, AVG ("SEPAL.LENGTH") AS AVG_SLENGTH, AVG ("SEPAL.WIDTH") AS AVG_SWIDTH, AVG ("PETAL.LENGTH") AS AVG_PLENGTH, AVG ("PETAL.WIDTH") AS AVG_PWIDTH FROM IRIS GROUP BY ROLLUP (SPECIES)') > iris.summary SPECIES AVG_SLENGTH AVG_SWIDTH AVG_PLENGTH AVG_PWIDTH 1 setosa 5.006000 3.428000 1.462 0.246000 2 versicolor 5.936000 2.770000 4.260 1.326000 3 virginica 6.588000 2.974000 5.552 2.026000 4 <NA> 5.843333 3.057333 3.758 1.199333 Finally, disconnect from the TimesTen Database. > dbCommit (conn) [1] TRUE > dbDisconnect (conn) [1] TRUE We encourage you download Oracle software for evaluation from the Oracle Technology Network. See these links for our software: Times Ten In-Memory Database,  ROracle.  As always, we welcome comments and questions on the TimesTen and  Oracle R technical forums.

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  • Silverlight Cream Monday WP7 App Review # 2

    - by Dave Campbell
    Today's Review (alphabetic order): GooNews, Grocery Shopping List, Need for Speed, SurfCube, and United Nations News. I'm a day late if these are going to be 'Monday' posts, but there are lots of apps, lots of goodness, and lots of email, so I might try to do 2 a week, we'll see. So once again I've got a small review of 5 apps that are either on my phone or have been. Disclaimers at the end. In this Issue:   GooNews is a very cool app from Shawn Wildermuth (AgiliTrain). I don't know if he uses this as a demo during his instruction, but it definitely serves a purpose... wanna pick up the top news items from Google on a never-ending basis? ... this is it. You can add your own keyword searches, and send stories to InstaPaper or share via email. I like this because it brings me the news quickly and updated, and works great. GooNews is by AgiliTrain and is Free This was a request by the author, and actually surprised me. I'm a big one for lists, but I would have just done a OneNote list to SkyDrive and to my phone. This app is a lot more than that, but will take you some setup to make it be 'yours'. For obvious reasons, there are no unit prices on things, so you have to set that up to get some idea of the cost of what you're shopping for. But if you do that, you'll get a nice total. Lots of thought went into the various categories and you can add your own. There's a bit of animation on the category selection that's nice. He seems to have covered all the bases necessary to use this, even shopping 'plans' that can be saved, and emailing of lists. As I said, I'm more of a raw list person, but if you take the time to set this up, it should work very nicely for you. Grocery Shopping List is by Grocery Shopper and is $0.99 ($1.99 after Feb 1) with a free trial. This was my 2nd commercial game I bought, and the one I've played the most. I ran the trial, thought it worked great, and bought it. I've had a lot of fun with this... there's no gas pedal.. your foot is in the carbeurator from the GO!, and unless you wanna tap the screen and brake like a little girl, just hang onto the steering wheel (the phone), and guide your way through. Hours of fun and challenges here. I like this because it's got some challenge to it, and the cars seem to be very realistic in their reactions. Need for Speed Undercover is by Electronic Arts is $4.99 and has a free trial. SurfCube Browser is another app by the folks that did the GuitarTuner I reviewed on Monday. You have to see SurfCube to believe it. You've probably seen the YouTube video, if not check SilverlightCream number 1017. The app works very solid, and just as the video demonstrates. I downloaded and tried this, and it immediately did 2 things: bought it, and pinned it to my start page. I like this because it's fun to work with, and it works great as a browser. I'm about *this* close to replacing the IE tile on my front page with SurfCube. SurfCube Browser is by Kinabalu Innovation Limited and is $1.99 and has a free trial. Coming in with another News app is United Nations News by Justin Angel. This is definitely a news aggregator for 'grown ups'... news, photos, videos, and radio broadcsts from the international community all in one very slick app. This is an amazingly well thought-out and complete app. Even better yet, Justin has the code on CodePlex. A very well-done International news aggregator. United Nations News is by Justin Angel and is Free. A few disclaimers: Feel free to write me about your app and tell me about it. While it would be very cool to receive a whole bunch of xap files to review, at this point, for technical reasons, I'm unable to side-load my device. Since I plan on only doing this one day a week (twice if I find time), and only 5, I may never get caught up, so if you send me some info, be patient. Re: games ... remember I'm old... I'm from the era of Colossal Cave and Zork. Duke-Nukem 2D and Captain Comic were awesome. I don't own an XBOX or any other game system, so take game reviews from my perspective -- who knows, it may be refreshing :) I won't pay for an app or game just to try it. If you expect me to test-drive your app, it's going to have to have a Free Trial. I'm still playing with the format, comments are welcome. I decided I should alphabetize the list today... so there's no order implied Let me know what you think of the idea of doing reviews, or the layout/whatever, and Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • About Solaris 11 and UltraSPARC II/III/IV/IV+

    - by nospam(at)example.com (Joerg Moellenkamp)
    I know that I will get the usual amount of comments like "Oh, Jörg ? you can't be negative about Oracle" for this article. However as usual I want to explain the logic behind my reasoning. Yes ? I know that there is a lot of UltraSPARC III, IV and IV+ gear out there. But there are some very basic questions: Does your application you are currently running on this gear stops running just because you can't run Solaris 11 on it? What is the need to upgrade a system already in production to Solaris 11? I have the impression, that some people think that the systems get useless in the moment Oracle releases Solaris 11. I know that Sun sold UltraSPARC IV+ systems until 2009. The Sun SF490 introduced 2004 for example, that was a Sun SF480 with UltraSPARC IV and later with UltraSPARC IV+. And yes, Sun made some speedbumps. At that time the systems of the UltraSPARC III to IV+ generations were supported on Solaris 8, on Solaris 9 and on Solaris 10. However from my perspective we sold them to customers, which weren't able to migrate to Solaris 10 because they used applications not supported on Solaris 9 or who just didn't wanted to migrate to Solaris 10. Believe it or not ? I personally know two customers that migrated core systems to Solaris 10 in ? well 2008/9. This was especially true when the M3000 was announced in 2008 when it closed the darned single socket gap. It may be different at you site, however that's what I remember about that time when talking with customers. At first: Just because there is no Solaris 11 for UltraSPARC III, IV and IV+, it doesn't mean that Solaris 10 will go away anytime soon. I just want to point you to "Expect Lifetime Support - Hardware and Operating Systems". It states about Premier Support:Maintenance and software upgrades are included for Oracle operating systems and Oracle VM for a minimum of eight years from the general availability date.GA for Solaris 10 was in 2005. Plus 8 years ? 2013 ? at minimum. Then you can still opt for 3 years of "Extended Support" ? 2016 ? at minimum. 2016 your systems purchased in 2009 are 7 years old. Even on systems purchased at the very end of the lifetime of that system generation. That are the rules as written in the linked document. I said minimum The actual dates are even further in the future: Premier Support for Solaris 10 ends in 2015, Extended support ends 2018. Sustaining support ? indefinite. You will find this in the document "Oracle Lifetime Support Policy: Oracle Hardware and Operating Systems".So I don't understand when some people write, that Oracle is less protective about hardware investments than Sun. And for hardware it's the same as with Sun: Service 5 years after EOL as part of Premier Support. I would like to write about a different perspective as well: I have to be a little cautious here, because this is going in the roadmap area, so I will mention the public sources here: John Fowler told last year that we have to expect at at least 3x the single thread performance of T3 for T4. We have 8 cores in T4, as stated by Rick Hetherington. Let's assume for a moment that a T4 core will have the performance of a UltraSPARC core (just to simplify math and not to disclosing anything about the performance, all existing SPARC cores are considered equal). So given this pieces of information, you could consolidate 8 V215, 4 or 8 V245, 2 full blown V445,2 full blown 490, 2 full blown M3000 on a single T4 SPARC processor. The Fowler roadmap prezo talked about 4-socket systems with T4. So 32 V215, 16 to 8 V245, 8 fullblown V445, 8 full blown V490, 8 full blown M3000 in a system image. I think you get the idea. That said, most of the systems we are talking about have already amortized and perhaps it's just time to invest in new systems to yield other advantages like reduced space consumptions, like reduced power consumption, like some of the neat features sun4v gives you, and yes ? reduced number of processor licenses for Oracle and less money for Oracle HW/SW support. As much as I dislike it myself that my own UltraSPARC III and UltraSPARC II based systems won't run on Solaris 11 (and I have quite a few of them in my personal lab), I really think that the impact on production environments will be much less than most people think now. By the way: The reason for this move is a quite significant new feature. I will tell you that it was this feature, when it's out. I assume, telling just a word more could lead to much more time to blog.

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  • Sending Outlook Invites

    - by Daniel Moth
    Sending an Outlook invite for a meeting (also referred to as S+ in Microsoft) is a simple thing to get right if you just run the quick mental check below, which is driven by visual cues in the Outlook UI. I know that some folks don’t do this often or are new to Outlook, so if you know one of those folks share this blog post with them and if they read nothing else ask them to read step 7. Add on the To line the folks that you want to be at the meeting. Indicate optional invitees. Click on the “To” button to bring up the dialog that lets you move folks to be Optional (you can also do this from the Scheduling Assistant). Set the Reminder according to the attendee that has to travel the most. 5 minutes is the minimum. Use the Response Options and uncheck the "Request Response" if your event is going ahead regardless of who can make it or not, i.e. if everyone is optional. Don’t force every recipient to make an extra click, instead make the extra click yourself - you are the organizer. Add a good subject Make the subject such that just by reading it folks know what the meeting is about. Examples, e.g. "Review…", "Finalize…", "XYZ sync up" If this is only between two people and what is commonly referred to as a one to one, the subject would be something like "MyName/YourName 1:1" Write the subject in such a way that when the recipient sees this on their calendar among all the other items, they know what this meeting is about without having to see location, recipients, or any other information about the invite. Add a location, typically a meeting room. If recipients are from different buildings, schedule it where the folks that are doing the other folks a favor live. Otherwise schedule it wherever the least amount of people will have to travel. If you send me an invite to come to your building, and there is more of us than you, you are silently sending me the message that you are doing me a favor so if you don’t want to do that, include a note of why this is in your building, e.g. "Sorry we are slammed with back to back meetings today so hope you can come over to our building". If this is in someone's office, the location would be something like "Moth's office (7/666)" where in parenthesis you see the office location. If some folks are remote in another building/country, or if you know you picked a time which wasn't free for everyone, add an Online option (click the Lync Meeting button). Add a date and time. This MUST be at a time that is showing on the recipients’ calendar as FREE or at worst TENTATIVE. You can check that on the Scheduling Assistant. The reality is that this is not always possible, so in that case you MUST say something about it in the Invite Body, e.g. "Sorry I can see X has a conflict, but I cannot find a better slot", or "With so many of us there are some conflicts and I cannot find a better slot so hope this works", or "Apologies but due to Y we must have this meeting at this time and I know there are some conflicts, hope you can make it anyway". When you do that, I better not be able to find a better slot myself for all of us, and of course when you do that you have implicitly designated the Busy folks as optional. Finally, the body of the invite. This has the agenda of the meeting and if applicable the courtesy apologies due to messing up steps 6 & 7. This should not be the introduction to the meeting, in other words the recipients should not be surprised when they see the invite and go to the body to read it. Notifying them of the meeting takes place via separate email where you explain the purpose and give them a heads up that you'll be sending an invite. That separate email is also your chance to attach documents, don’t do that as part of the invite. TIP: If you have sent mail about the meeting, you can then go to your sent folder to select the message and click the "Meeting" button (Ctrl+Alt+R). This will populate the body with the necessary background, auto select the mandatory and optional attendees as per the TO/CC line, and have a subject that may be good enough already (or you can tweak it). Long to write, but very quick to remember and enforce since most of it is common sense and the checklist is driven of the visual cues in the UI you use to send the invite. Comments about this post by Daniel Moth welcome at the original blog.

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  • Vendors: Partners or Salespeople?

    - by BuckWoody
    I got a great e-mail from a friend that asked about how he could foster a better relationship with his vendors. So many times when you work with a vendor it’s more of a used-car sales experience than a partnership – but you can actually make your vendor more of a partner, as long as you both set some ground-rules at the start. Sit down with your vendor, and have a heart-to-heart talk with them, explain that they won’t win every time, but that you’re willing to work with them in an honest way on both sides. Here’s the advice I sent him verbatim. I hope this post generates lots of comments from both customers and vendors. I don’t expect that you’ve had a great experience with your Microsoft reps, but I happen to work with some of the best sales teams in the business, and our clients tell us that all the time. “The key to this relationship is to keep the audience really small. Ideally there should be one person from your side that is responsible for the relationship, and one from the vendor’s side. Each responsible person should have the authority to make decisions, and to bring in other folks as needed for a given topic, project or decision.   For Microsoft, this is called an “Account Manager” – they aren’t technical, they aren’t sales. They “own” a relationship with a company. They learn what the company does, who does it, and how. They are responsible to understand what the challenges in your company are. While they don’t know the bits and bytes of everything we sell, they know what each thing does, and who to talk to about it. I get a call from an Account Manager every week that has pre-digested an issue at an organization and says to me: “I need you to set up an architectural meeting with their technical staff to get a better read on how we can help with problem X.” I do that and then report back to the Account Manager what we learned.  All through this process there’s the atmosphere of a “team”, not a “sales opportunity” per se. I’ve even recommended that the firm use a rival product, and I’ve never gotten push-back on that decision from my Account Managers.   But that brings up an interesting point. Someone pays an Account Manager and pays me. They expect something in return. At some point, you have to buy something. Not every time, not every situation – sometimes it’s just helping you with what you already bought from us. But the point is that you can’t expect lots of love and never spend any money. That’s the way business works.   Finally, don’t view the vendor as someone with their hand in your pocket – somebody that’s just trying to sell you something and doesn’t care if they ever see you again – unless they deserve it. There are plenty of “love them and leave them” companies out there, and you may have even had this experience with us, but that isn’t the case in the firms I work with. In fact, my customers get a questionnaire that asks them that exact question. “How many times have you seen your account team? Did you like your interaction with them? Can they do better?” My raises, performance reviews and general standing in my group are based on the answers the company gives.  Ask your vendor if they measure their sales and support teams this way – if not, seek another vendor to partner with.   Partnering with someone is a big deal. It involves time and effort on your part, and on the vendor’s part. If either of you isn’t pulling your weight, it just won’t work. You have every right to expect them to treat you as a partner, and they have the same right for your side.” Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • concurrency::index<N> from amp.h

    - by Daniel Moth
    Overview C++ AMP introduces a new template class index<N>, where N can be any value greater than zero, that represents a unique point in N-dimensional space, e.g. if N=2 then an index<2> object represents a point in 2-dimensional space. This class is essentially a coordinate vector of N integers representing a position in space relative to the origin of that space. It is ordered from most-significant to least-significant (so, if the 2-dimensional space is rows and columns, the first component represents the rows). The underlying type is a signed 32-bit integer, and component values can be negative. The rank field returns N. Creating an index The default parameterless constructor returns an index with each dimension set to zero, e.g. index<3> idx; //represents point (0,0,0) An index can also be created from another index through the copy constructor or assignment, e.g. index<3> idx2(idx); //or index<3> idx2 = idx; To create an index representing something other than 0, you call its constructor as per the following 4-dimensional example: int temp[4] = {2,4,-2,0}; index<4> idx(temp); Note that there are convenience constructors (that don’t require an array argument) for creating index objects of rank 1, 2, and 3, since those are the most common dimensions used, e.g. index<1> idx(3); index<2> idx(3, 6); index<3> idx(3, 6, 12); Accessing the component values You can access each component using the familiar subscript operator, e.g. One-dimensional example: index<1> idx(4); int i = idx[0]; // i=4 Two-dimensional example: index<2> idx(4,5); int i = idx[0]; // i=4 int j = idx[1]; // j=5 Three-dimensional example: index<3> idx(4,5,6); int i = idx[0]; // i=4 int j = idx[1]; // j=5 int k = idx[2]; // k=6 Basic operations Once you have your multi-dimensional point represented in the index, you can now treat it as a single entity, including performing common operations between it and an integer (through operator overloading): -- (pre- and post- decrement), ++ (pre- and post- increment), %=, *=, /=, +=, -=,%, *, /, +, -. There are also operator overloads for operations between index objects, i.e. ==, !=, +=, -=, +, –. Here is an example (where no assertions are broken): index<2> idx_a; index<2> idx_b(0, 0); index<2> idx_c(6, 9); _ASSERT(idx_a.rank == 2); _ASSERT(idx_a == idx_b); _ASSERT(idx_a != idx_c); idx_a += 5; idx_a[1] += 3; idx_a++; _ASSERT(idx_a != idx_b); _ASSERT(idx_a == idx_c); idx_b = idx_b + 10; idx_b -= index<2>(4, 1); _ASSERT(idx_a == idx_b); Usage You'll most commonly use index<N> objects to index into data types that we'll cover in future posts (namely array and array_view). Also when we look at the new parallel_for_each function we'll see that an index<N> object is the single parameter to the lambda, representing the (multi-dimensional) thread index… In the next post we'll go beyond being able to represent an N-dimensional point in space, and we'll see how to define the N-dimensional space itself through the extent<N> class. Comments about this post by Daniel Moth welcome at the original blog.

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  • Dealing with "I-am-cool-and-you-are-dumb" manager [closed]

    - by Software Guy
    I have been working with a software company for about 6 months now. I like the projects I work on there and I really like all the people there except for 1 guy. That guy is technically smart, and he is a co-founder of the company. He is an okay guy in person (the kind you wouldn't want to care about much) but things get tricky when he is your manager. In general I am all okay but there are times when I feel I am not being treated fairly: He doesn't give much thought to when he makes mistakes and when I do something similar, he is super critical. Recently he went as far as to say "I am not sure if I can trust you with this feature". The detais of this specific case are this: I was working on this feature, and I was already a couple of hours over my normal working hours, and then I decided to stop and continue tomorrow. We use git, and I like to commit changes locally and only push when I feel they are ready. This manager insists that I push all the changes to the central repo (in case my hard drive crashes). So I push the change, and the ticket is marked as "to be tested". Next day I come in, he sits next to me and starts complaining and says that I posted above. I really didn't know what to say, I tried to explain to him that the ticket is still being worked upon but he didn't seem to listen. He interrupts me in-between when I am coding, which I do not mind, but when I do that same, his face turns like this :| and reacts as if his work was super important and I am just wasting his time. He asks me to accumulate all questions, and then ask him altogether which is not always possible, as you need a clarification before you can continue on a feature implementation. And when I am coding, he talks on the phone with his customers next to me (when he can go to the meeting room with his laptop) and doesn't care. He made me switch to a whole new IDE (from Netbeans to a commercial IDE costing a lot of money) for a really tiny feature (which I later found out was in Netbeans as well!). I didn't make a big deal out of it as I am equally comfortable working with this new IDE, but I couldn't get the science behind his obsession. He said this feature makes sure that if any method is updated by a programmer, the IDE will turn the method name to red in places where it is used. I told him that I do not have a problem since I always search for method usage in the project and make sure its updated. IDEs even have refactoring features for exactly that, but... I recently implemented a feature for a project, and I was happy about it and considering him a senior, I asked him his comments about the implementation quality.. he thought long and hard, made a few funny faces, and when he couldn't find anything, he said "ummm, your program will crash if JS is disabled" - he was wrong, since I had made sure it would work fine with default values even if JS was disabled. I told him that and then he said "oh okay". BUT, the funny thing is, a few days back, he implemented something and I objected with "But that would not run if JS is disabled" and his response was "We don't have to care about people who disable JS" :-/ Once he asked me to investigate if there was a way to modify a CMS generated menu programmatically by extending the CMS, I did my research and told him that the only was is to inject a menu item using JavaScript / jQuery and his reaction was "ah that's ugly, and hacky, not acceptable" and two days later, I see that feature implemented in the same way as I had suggested. The point is, his reaction was not respectful at all, even if what I proposed was hacky, he should be respectful, that I know what's hacky and if I am suggesting something hacky, there must be a reason for it. There are plenty of other reasons / examples where I feel I am not being treated fairly. I want your advice as to what is it that I am doing wrong and how to deal with such a situation. The other guys in the team are actually very good people, and I do not want to leave the job either (although I could, if I want to). All I want is respect and equal treatment. I have thought about talking to this guy in a face to face meeting, but that worries me that his attitude might get worse and make things more difficult for me (since he doesn't seem to be the guy who thinks he can be wrong too). I am also considering talking to the other co-founder but I am not sure how he will take it (as both founders have been friends forever). Thanks for reading the long message, I really appreciate your help.

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  • Stepping outside Visual Studio IDE [Part 1 of 2] with Eclipse

    - by mbcrump
    “If you're walking down the right path and you're willing to keep walking, eventually you'll make progress." – Barack Obama In my quest to become a better programmer, I’ve decided to start the process of learning Java. I will be primary using the Eclipse Language IDE. I will not bore you with the history just what is needed for a .NET developer to get up and running. I will provide links, screenshots and a few brief code tutorials. Links to documentation. The Official Eclipse FAQ’s Links to binaries. Eclipse IDE for Java EE Developers the Galileo Package (based on Eclipse 3.5 SR2)  Sun Developer Network – Java Eclipse officially recommends Java version 5 (also known as 1.5), although many Eclipse users use the newer version 6 (1.6). That's it, nothing more is required except to compile and run java. Installation Unzip the Eclipse IDE for Java EE Developers and double click the file named Eclipse.exe. You will probably want to create a link for it on your desktop. Once, it’s installed and launched you will have to select a workspace. Just accept the defaults and you will see the following: Lets go ahead and write a simple program. To write a "Hello World" program follow these steps: Start Eclipse. Create a new Java Project: File->New->Project. Select "Java" in the category list. Select "Java Project" in the project list. Click "Next". Enter a project name into the Project name field, for example, "HW Project". Click "Finish" Allow it to open the Java perspective Create a new Java class: Click the "Create a Java Class" button in the toolbar. (This is the icon below "Run" and "Window" with a tooltip that says "New Java Class.") Enter "HW" into the Name field. Click the checkbox indicating that you would like Eclipse to create a "public static void main(String[] args)" method. Click "Finish". A Java editor for HW.java will open. In the main method enter the following line.      System.out.println("This is my first java program and btw Hello World"); Save using ctrl-s. This automatically compiles HW.java. Click the "Run" button in the toolbar (looks like a VCR play button). You will be prompted to create a Launch configuration. Select "Java Application" and click "New". Click "Run" to run the Hello World program. The console will open and display "This is my first java program and btw Hello World". You now have your first java program, lets go ahead and make an applet. Since you already have the HW.java open, click inside the window and remove all code. Now copy/paste the following code snippet. Java Code Snippet for an applet. 1: import java.applet.Applet; 2: import java.awt.Graphics; 3: import java.awt.Color; 4:  5: @SuppressWarnings("serial") 6: public class HelloWorld extends Applet{ 7:  8: String text = "I'm a simple applet"; 9:  10: public void init() { 11: text = "I'm a simple applet"; 12: setBackground(Color.GREEN); 13: } 14:  15: public void start() { 16: System.out.println("starting..."); 17: } 18:  19: public void stop() { 20: System.out.println("stopping..."); 21: } 22:  23: public void destroy() { 24: System.out.println("preparing to unload..."); 25: } 26:  27: public void paint(Graphics g){ 28: System.out.println("Paint"); 29: g.setColor(Color.blue); 30: g.drawRect(0, 0, 31: getSize().width -1, 32: getSize().height -1); 33: g.setColor(Color.black); 34: g.drawString(text, 15, 25); 35: } 36: } The Eclipse IDE should look like Click "Run" to run the Hello World applet. Now, lets test our new java applet. So, navigate over to your workspace for example: “C:\Users\mbcrump\workspace\HW Project\bin” and you should see 2 files. HW.class java.policy.applet Create a HTML page with the following code: 1: <HTML> 2: <BODY> 3: <APPLET CODE=HW.class WIDTH=200 HEIGHT=100> 4: </APPLET> 5: </BODY> 6: </HTML> Open, the HTML page in Firefox or IE and you will see your applet running.  I hope this brief look at the Eclipse IDE helps someone get acquainted with Java Development. Even if your full time gig is with .NET, it will not hurt to have another language in your tool belt. As always, I welcome any suggestions or comments.

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  • Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

    - by Richard Lefebvre
    Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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