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  • What is the best way to have a dynamic dropdownlist in PHP and POST selected value

    - by mouthpiec
    Hi, I am writing the following in PHP: i would like to have 2 dropdownlists, where the second one is populated from a mySQL dB according to the choice made on the first dropdown list. Then I would like to use the values of the selected values of the dropdownlist to call another PHP page in which I will generate a db query. Eg: List A: Car Manufactures (honda, nissan, etc) List B: Models (accord, civic, etc) Then I will have a submit button, to POST the values in another PHP file? (I have the basics of how to perform the above without having a dynamic list, but I tried this with AJAX, but I am having problems to pass the value of the second dropdownlist) Any tips of how I can perform the above?

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  • Returning a local object from a function

    - by pocoa
    Is this the right way to return an object from a function? Car getCar(string model, int year) { Car c(model, year); return c; } void displayCar(Car &car) { cout << car.getModel() << ", " << car.getYear() << endl; } displayCar(getCar("Honda", 1999)); I'm getting an error, "taking address of temporary". Should I use this way: Car &getCar(string model, int year) { Car c(model, year); return c; }

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  • C# = assigning custom objects to array with a for loop?

    - by John M
    Given this example: // Create an arary of car objects. car[] arrayOfCars= new car[] { new car("Ford",1992), new car("Fiat",1988), new car("Buick",1932), new car("Ford",1932), new car("Dodge",1999), new car("Honda",1977) }; I tried something like this: for (int i = 0; i < dtable.Rows.Count; i++) { DataRow drow = dtable.Rows[i]; arrayOfCars[] = new car(drow["make"].ToString(), drow["year"].ToString()); } How do I add additional data to the array while looping through a datatable?

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  • 1-st level routes for multiple resources in Rails

    - by Leonid Shevtsov
    I have a simple SEO task. There's a City model and a Brand model, and I have to create 1st-level URLs for both (e.g. site.com/honda and site.com/boston). What's the preferred routing/controller combination to do this in Rails? I can only think of map.connect '/:id', :controller => 'catchall', :action => 'index' class CatchallController < ApplicationController def index if City.exists?(:slug => params[:id]) @city = City.find_by_slug!(params[:id]) render 'cities/show' else @brand = Brand.find_by_slug!(params[:id]) render 'brands/show' end end end but it seems to be very un-Rails to put such logic into the controller. (Obviously I need to make sure that the slugs don't overlap in the models, that's done).

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  • How do you calculate expanding mean on time series using pandas?

    - by mlo
    How would you create a column(s) in the below pandas DataFrame where the new columns are the expanding mean/median of 'val' for each 'Mod_ID_x'. Imagine this as if were time series data and 'ID' 1-2 was on Day 1 and 'ID' 3-4 was on Day 2. I have tried every way I could think of but just can't seem to get it right. left4 = pd.DataFrame({'ID': [1,2,3,4],'val': [10000, 25000, 20000, 40000],'Mod_ID': [15, 35, 15, 42], 'car': ['ford','honda', 'ford', 'lexus']}) right4 = pd.DataFrame({'ID': [3,1,2,4],'color': ['red', 'green', 'blue', 'grey'], 'wheel': ['4wheel','4wheel', '2wheel', '2wheel'], 'Mod_ID': [15, 15, 35, 42]}) df1 = pd.merge(left4, right4, on='ID').drop('Mod_ID_y', axis=1)

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  • Use a single freemarker template to display tables of arbitrary pojos

    - by Kevin Pauli
    Attention advanced Freemarker gurus: I want to use a single freemarker template to be able to output tables of arbitrary pojos, with the columns to display defined separately than the data. The problem is that I can't figure out how to get a handle to a function on a pojo at runtime, and then have freemarker invoke that function (lambda style). From skimming the docs it seems that Freemarker supports functional programming, but I can't seem to forumulate the proper incantation. I whipped up a simplistic concrete example. Let's say I have two lists: a list of people with a firstName and lastName, and a list of cars with a make and model. would like to output these two tables: <table> <tr> <th>firstName</th> <th>lastName</th> </tr> <tr> <td>Joe</td> <td>Blow</d> </tr> <tr> <td>Mary</td> <td>Jane</d> </tr> </table> and <table> <tr> <th>make</th> <th>model</th> </tr> <tr> <td>Toyota</td> <td>Tundra</d> </tr> <tr> <td>Honda</td> <td>Odyssey</d> </tr> </table> But I want to use the same template, since this is part of a framework that has to deal with dozens of different pojo types. Given the following code: public class FreemarkerTest { public static class Table { private final List<Column> columns = new ArrayList<Column>(); public Table(Column[] columns) { this.columns.addAll(Arrays.asList(columns)); } public List<Column> getColumns() { return columns; } } public static class Column { private final String name; public Column(String name) { this.name = name; } public String getName() { return name; } } public static class Person { private final String firstName; private final String lastName; public Person(String firstName, String lastName) { this.firstName = firstName; this.lastName = lastName; } public String getFirstName() { return firstName; } public String getLastName() { return lastName; } } public static class Car { String make; String model; public Car(String make, String model) { this.make = make; this.model = model; } public String getMake() { return make; } public String getModel() { return model; } } public static void main(String[] args) throws Exception { final Table personTableDefinition = new Table(new Column[] { new Column("firstName"), new Column("lastName") }); final List<Person> people = Arrays.asList(new Person[] { new Person("Joe", "Blow"), new Person("Mary", "Jane") }); final Table carTable = new Table(new Column[] { new Column("make"), new Column("model") }); final List<Car> cars = Arrays.asList(new Car[] { new Car("Toyota", "Tundra"), new Car("Honda", "Odyssey") }); final Configuration cfg = new Configuration(); cfg.setClassForTemplateLoading(FreemarkerTest.class, ""); cfg.setObjectWrapper(new DefaultObjectWrapper()); final Template template = cfg.getTemplate("test.ftl"); process(template, personTableDefinition, people); process(template, carTable, cars); } private static void process(Template template, Table tableDefinition, List<? extends Object> data) throws Exception { final Map<String, Object> dataMap = new HashMap<String, Object>(); dataMap.put("tableDefinition", tableDefinition); dataMap.put("data", data); final Writer out = new OutputStreamWriter(System.out); template.process(dataMap, out); out.flush(); } } All the above is a given for this problem. So here is the template I have been hacking on. Note the comment where I am having trouble. <table> <tr> <#list tableDefinition.columns as col> <th>${col.name}</th> </#list> </tr> <#list data as pojo> <tr> <#list tableDefinition.columns as col> <td><#-- what goes here? --></td> </#list> </tr> </#list> </table> So col.name has the name of the property I want to access from the pojo. I have tried a few things, such as pojo.col.name and <#assign property = col.name/> ${pojo.property} but of course these don't work, I just included them to help convey my intent. I am looking for a way to get a handle to a function and have freemarker invoke it, or perhaps some kind of "evaluate" feature that can take an arbitrary expression as a string and evaluate it at runtime.

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  • Extending Oracle CEP with Predictive Analytics

    - by vikram.shukla(at)oracle.com
    Introduction: OCEP is often used as a business rules engine to execute a set of business logic rules via CQL statements, and take decisions based on the outcome of those rules. There are times where configuring rules manually is sufficient because an application needs to deal with only a small and well-defined set of static rules. However, in many situations customers don't want to pre-define such rules for two reasons. First, they are dealing with events with lots of columns and manually crafting such rules for each column or a set of columns and combinations thereof is almost impossible. Second, they are content with probabilistic outcomes and do not care about 100% precision. The former is the case when a user is dealing with data with high dimensionality, the latter when an application can live with "false" positives as they can be discarded after further inspection, say by a Human Task component in a Business Process Management software. The primary goal of this blog post is to show how this can be achieved by combining OCEP with Oracle Data Mining® and leveraging the latter's rich set of algorithms and functionality to do predictive analytics in real time on streaming events. The secondary goal of this post is also to show how OCEP can be extended to invoke any arbitrary external computation in an RDBMS from within CEP. The extensible facility is known as the JDBC cartridge. The rest of the post describes the steps required to achieve this: We use the dataset available at http://blogs.oracle.com/datamining/2010/01/fraud_and_anomaly_detection_made_simple.html to showcase the capabilities. We use it to show how transaction anomalies or fraud can be detected. Building the model: Follow the self-explanatory steps described at the above URL to build the model.  It is very simple - it uses built-in Oracle Data Mining PL/SQL packages to cleanse, normalize and build the model out of the dataset.  You can also use graphical Oracle Data Miner®  to build the models. To summarize, it involves: Specifying which algorithms to use. In this case we use Support Vector Machines as we're trying to find anomalies in highly dimensional dataset.Build model on the data in the table for the algorithms specified. For this example, the table was populated in the scott/tiger schema with appropriate privileges. Configuring the Data Source: This is the first step in building CEP application using such an integration.  Our datasource looks as follows in the server config file.  It is advisable that you use the Visualizer to add it to the running server dynamically, rather than manually edit the file.    <data-source>         <name>DataMining</name>         <data-source-params>             <jndi-names>                 <element>DataMining</element>             </jndi-names>             <global-transactions-protocol>OnePhaseCommit</global-transactions-protocol>         </data-source-params>         <connection-pool-params>             <credential-mapping-enabled></credential-mapping-enabled>             <test-table-name>SQL SELECT 1 from DUAL</test-table-name>             <initial-capacity>1</initial-capacity>             <max-capacity>15</max-capacity>             <capacity-increment>1</capacity-increment>         </connection-pool-params>         <driver-params>             <use-xa-data-source-interface>true</use-xa-data-source-interface>             <driver-name>oracle.jdbc.OracleDriver</driver-name>             <url>jdbc:oracle:thin:@localhost:1522:orcl</url>             <properties>                 <element>                     <value>scott</value>                     <name>user</name>                 </element>                 <element>                     <value>{Salted-3DES}AzFE5dDbO2g=</value>                     <name>password</name>                 </element>                                 <element>                     <name>com.bea.core.datasource.serviceName</name>                     <value>oracle11.2g</value>                 </element>                 <element>                     <name>com.bea.core.datasource.serviceVersion</name>                     <value>11.2.0</value>                 </element>                 <element>                     <name>com.bea.core.datasource.serviceObjectClass</name>                     <value>java.sql.Driver</value>                 </element>             </properties>         </driver-params>     </data-source>   Designing the EPN: The EPN is very simple in this example. We briefly describe each of the components. The adapter ("DataMiningAdapter") reads data from a .csv file and sends it to the CQL processor downstream. The event payload here is same as that of the table in the database (refer to the attached project or do a "desc table-name" from a SQL*PLUS prompt). While this is for convenience in this example, it need not be the case. One can still omit fields in the streaming events, and need not match all columns in the table on which the model was built. Better yet, it does not even need to have the same name as columns in the table, as long as you alias them in the USING clause of the mining function. (Caveat: they still need to draw values from a similar universe or domain, otherwise it constitutes incorrect usage of the model). There are two things in the CQL processor ("DataMiningProc") that make scoring possible on streaming events. 1.      User defined cartridge function Please refer to the OCEP CQL reference manual to find more details about how to define such functions. We include the function below in its entirety for illustration. <?xml version="1.0" encoding="UTF-8"?> <jdbcctxconfig:config     xmlns:jdbcctxconfig="http://www.bea.com/ns/wlevs/config/application"     xmlns:jc="http://www.oracle.com/ns/ocep/config/jdbc">        <jc:jdbc-ctx>         <name>Oracle11gR2</name>         <data-source>DataMining</data-source>               <function name="prediction2">                                 <param name="CQLMONTH" type="char"/>                      <param name="WEEKOFMONTH" type="int"/>                      <param name="DAYOFWEEK" type="char" />                      <param name="MAKE" type="char" />                      <param name="ACCIDENTAREA"   type="char" />                      <param name="DAYOFWEEKCLAIMED"  type="char" />                      <param name="MONTHCLAIMED" type="char" />                      <param name="WEEKOFMONTHCLAIMED" type="int" />                      <param name="SEX" type="char" />                      <param name="MARITALSTATUS"   type="char" />                      <param name="AGE" type="int" />                      <param name="FAULT" type="char" />                      <param name="POLICYTYPE"   type="char" />                      <param name="VEHICLECATEGORY"  type="char" />                      <param name="VEHICLEPRICE" type="char" />                      <param name="FRAUDFOUND" type="int" />                      <param name="POLICYNUMBER" type="int" />                      <param name="REPNUMBER" type="int" />                      <param name="DEDUCTIBLE"   type="int" />                      <param name="DRIVERRATING"  type="int" />                      <param name="DAYSPOLICYACCIDENT"   type="char" />                      <param name="DAYSPOLICYCLAIM" type="char" />                      <param name="PASTNUMOFCLAIMS" type="char" />                      <param name="AGEOFVEHICLES" type="char" />                      <param name="AGEOFPOLICYHOLDER" type="char" />                      <param name="POLICEREPORTFILED" type="char" />                      <param name="WITNESSPRESNT" type="char" />                      <param name="AGENTTYPE" type="char" />                      <param name="NUMOFSUPP" type="char" />                      <param name="ADDRCHGCLAIM"   type="char" />                      <param name="NUMOFCARS" type="char" />                      <param name="CQLYEAR" type="int" />                      <param name="BASEPOLICY" type="char" />                                     <return-component-type>char</return-component-type>                                                      <sql><![CDATA[             SELECT to_char(PREDICTION_PROBABILITY(CLAIMSMODEL, '0' USING *))               AS probability             FROM (SELECT  :CQLMONTH AS MONTH,                                            :WEEKOFMONTH AS WEEKOFMONTH,                          :DAYOFWEEK AS DAYOFWEEK,                           :MAKE AS MAKE,                           :ACCIDENTAREA AS ACCIDENTAREA,                           :DAYOFWEEKCLAIMED AS DAYOFWEEKCLAIMED,                           :MONTHCLAIMED AS MONTHCLAIMED,                           :WEEKOFMONTHCLAIMED,                             :SEX AS SEX,                           :MARITALSTATUS AS MARITALSTATUS,                            :AGE AS AGE,                           :FAULT AS FAULT,                           :POLICYTYPE AS POLICYTYPE,                            :VEHICLECATEGORY AS VEHICLECATEGORY,                           :VEHICLEPRICE AS VEHICLEPRICE,                           :FRAUDFOUND AS FRAUDFOUND,                           :POLICYNUMBER AS POLICYNUMBER,                           :REPNUMBER AS REPNUMBER,                           :DEDUCTIBLE AS DEDUCTIBLE,                            :DRIVERRATING AS DRIVERRATING,                           :DAYSPOLICYACCIDENT AS DAYSPOLICYACCIDENT,                            :DAYSPOLICYCLAIM AS DAYSPOLICYCLAIM,                           :PASTNUMOFCLAIMS AS PASTNUMOFCLAIMS,                           :AGEOFVEHICLES AS AGEOFVEHICLES,                           :AGEOFPOLICYHOLDER AS AGEOFPOLICYHOLDER,                           :POLICEREPORTFILED AS POLICEREPORTFILED,                           :WITNESSPRESNT AS WITNESSPRESENT,                           :AGENTTYPE AS AGENTTYPE,                           :NUMOFSUPP AS NUMOFSUPP,                           :ADDRCHGCLAIM AS ADDRCHGCLAIM,                            :NUMOFCARS AS NUMOFCARS,                           :CQLYEAR AS YEAR,                           :BASEPOLICY AS BASEPOLICY                 FROM dual)                 ]]>         </sql>        </function>     </jc:jdbc-ctx> </jdbcctxconfig:config> 2.      Invoking the function for each event. Once this function is defined, you can invoke it from CQL as follows: <?xml version="1.0" encoding="UTF-8"?> <wlevs:config xmlns:wlevs="http://www.bea.com/ns/wlevs/config/application">   <processor>     <name>DataMiningProc</name>     <rules>        <query id="q1"><![CDATA[                     ISTREAM(SELECT S.CQLMONTH,                                   S.WEEKOFMONTH,                                   S.DAYOFWEEK, S.MAKE,                                   :                                         S.BASEPOLICY,                                    C.F AS probability                                                 FROM                                 StreamDataChannel [NOW] AS S,                                 TABLE(prediction2@Oracle11gR2(S.CQLMONTH,                                      S.WEEKOFMONTH,                                      S.DAYOFWEEK,                                       S.MAKE, ...,                                      S.BASEPOLICY) AS F of char) AS C)                       ]]></query>                 </rules>               </processor>           </wlevs:config>   Finally, the last stage in the EPN prints out the probability of the event being an anomaly. One can also define a threshold in CQL to filter out events that are normal, i.e., below a certain mark as defined by the analyst or designer. Sample Runs: Now let's see how this behaves when events are streamed through CEP. We use only two events for brevity, one normal and other one not. This is one of the "normal" looking events and the probability of it being anomalous is less than 60%. Event is: eventType=DataMiningOutEvent object=q1  time=2904821976256 S.CQLMONTH=Dec, S.WEEKOFMONTH=5, S.DAYOFWEEK=Wednesday, S.MAKE=Honda, S.ACCIDENTAREA=Urban, S.DAYOFWEEKCLAIMED=Tuesday, S.MONTHCLAIMED=Jan, S.WEEKOFMONTHCLAIMED=1, S.SEX=Female, S.MARITALSTATUS=Single, S.AGE=21, S.FAULT=Policy Holder, S.POLICYTYPE=Sport - Liability, S.VEHICLECATEGORY=Sport, S.VEHICLEPRICE=more than 69000, S.FRAUDFOUND=0, S.POLICYNUMBER=1, S.REPNUMBER=12, S.DEDUCTIBLE=300, S.DRIVERRATING=1, S.DAYSPOLICYACCIDENT=more than 30, S.DAYSPOLICYCLAIM=more than 30, S.PASTNUMOFCLAIMS=none, S.AGEOFVEHICLES=3 years, S.AGEOFPOLICYHOLDER=26 to 30, S.POLICEREPORTFILED=No, S.WITNESSPRESENT=No, S.AGENTTYPE=External, S.NUMOFSUPP=none, S.ADDRCHGCLAIM=1 year, S.NUMOFCARS=3 to 4, S.CQLYEAR=1994, S.BASEPOLICY=Liability, probability=.58931702982118561 isTotalOrderGuarantee=true\nAnamoly probability: .58931702982118561 However, the following event is scored as an anomaly with a very high probability of  89%. So there is likely to be something wrong with it. A close look reveals that the value of "deductible" field (10000) is not "normal". What exactly constitutes normal here?. If you run the query on the database to find ALL distinct values for the "deductible" field, it returns the following set: {300, 400, 500, 700} Event is: eventType=DataMiningOutEvent object=q1  time=2598483773496 S.CQLMONTH=Dec, S.WEEKOFMONTH=5, S.DAYOFWEEK=Wednesday, S.MAKE=Honda, S.ACCIDENTAREA=Urban, S.DAYOFWEEKCLAIMED=Tuesday, S.MONTHCLAIMED=Jan, S.WEEKOFMONTHCLAIMED=1, S.SEX=Female, S.MARITALSTATUS=Single, S.AGE=21, S.FAULT=Policy Holder, S.POLICYTYPE=Sport - Liability, S.VEHICLECATEGORY=Sport, S.VEHICLEPRICE=more than 69000, S.FRAUDFOUND=0, S.POLICYNUMBER=1, S.REPNUMBER=12, S.DEDUCTIBLE=10000, S.DRIVERRATING=1, S.DAYSPOLICYACCIDENT=more than 30, S.DAYSPOLICYCLAIM=more than 30, S.PASTNUMOFCLAIMS=none, S.AGEOFVEHICLES=3 years, S.AGEOFPOLICYHOLDER=26 to 30, S.POLICEREPORTFILED=No, S.WITNESSPRESENT=No, S.AGENTTYPE=External, S.NUMOFSUPP=none, S.ADDRCHGCLAIM=1 year, S.NUMOFCARS=3 to 4, S.CQLYEAR=1994, S.BASEPOLICY=Liability, probability=.89171554529576691 isTotalOrderGuarantee=true\nAnamoly probability: .89171554529576691 Conclusion: By way of this example, we show: real-time scoring of events as they flow through CEP leveraging Oracle Data Mining.how CEP applications can invoke complex arbitrary external computations (function shipping) in an RDBMS.

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  • How to Develop Dynamic Plug-In Based Functionality in C#

    - by Matthew
    Hello: I've been looking around for different methods of providing plug-in support for my application. Ideally, I will be creating a core functionality and based on different customers developing different plug-ins/addons such as importing, exporting data etc... What are the some methods available for making a C# application extensible via a plug-in architecture? Lets make up an example. If we have a program that consists of a main menu ( File, Edit, View, et al. ) along with a TreeView that displays different brands of cars grouped by manufacturer ( Ford, GM, for now). Right clicking on a car displays a context menu with the only option being 'delete car'. How could you develop the application so that plug-ins could be deployed so that you could allow one customer to see a new brand in the TreeView, let's say Honda, and also extent the car context menu so that they may now 'paint a car'? In Eclipse/RCP development this is easily handled by extension points and plug-ins. How does C# handle it? I've been looking into developing my own plug-in architecture and reading up on MEF.

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  • Javascript inheritance: call super-constructor or use prototype chain?

    - by Jeremy S.
    Hi folks, quite recently I read about javascript call usage in MDC https://developer.mozilla.org/en/JavaScript/Reference/Global_Objects/Function/call one linke of the example shown below, I still don't understand. Why are they using inheritance here like this Prod_dept.prototype = new Product(); is this necessary? Because there is a call to the super-constructor in Prod_dept() anyway, like this Product.call is this just out of common behaviour? When is it better to use call for the super-constructor or use the prototype chain? function Product(name, value){ this.name = name; if(value >= 1000) this.value = 999; else this.value = value; } function Prod_dept(name, value, dept){ this.dept = dept; Product.call(this, name, value); } Prod_dept.prototype = new Product(); // since 5 is less than 1000, value is set cheese = new Prod_dept("feta", 5, "food"); // since 5000 is above 1000, value will be 999 car = new Prod_dept("honda", 5000, "auto"); Thanks for making things clearer

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  • How to setup named instances using StructureMap profiles?

    - by khaledh
    I've done quite a bit of googling and searching here on SO, but couldn't find a similar question or answer. In typical SM configuration you can add multiple named instances for a single PluginType: ForRequestedType<IFoo>() .AddInstances( x => { x.OfConcreteType<FooA>().WithName( "FooA" ); x.OfConcreteType<FooB>().WithName( "FooB" ); } ); No problem there. The problem is that I can't do the same when creating a profile. Most examples explaining how to use profiles use the For<>() method of the passed ProfileExpression: CreateProfile( "Default", p => { p.For<IFoo>().UseConcreteType<FooC>(); } ); I can't seem to find a way to add multiple named instances for the same PluginType as you can do above with regular configuration. The only other method available through ProfileExpression is Type<>(), but I'm not sure if it can be used for this purpose. Edit: I tried to use Type<>() instead of For<>() and it seems to be taking me in the right direction, but I bumped into another problem. To better explain it here's a better example of what I'm trying to do (this is what I posted to the structuremap-users group, no answer yet): ObjectFactory.Initialize( x => { x.CreateProfile( "Nissan", p => { p.Type<ICar>().Is.OfConcreteType<NewNissanCar>().WithName( "New" ); p.Type<ICar>().Is.OfConcreteType<OldNissanCar>().WithName( "Old" ); } ); x.CreateProfile( "Honda", p => { p.Type<ICar>().Is.OfConcreteType<NewHondaCar>().WithName( "New" ); p.Type<ICar>().Is.OfConcreteType<OldHondaCar>().WithName( "Old" ); } ); } ); ObjectFactory.Profile = "Nissan"; ICar newCar = ObjectFactory.GetNamedInstance<ICar>( "New" ); // -> returns NewHondaCar ICar car = ObjectFactory.GetInstance<ICar>(); // -> returns OldNissanCar So even though I set the profile to "Nissan", GetNamedInstance<>("New") returned an instance from the incorrect profile - it should've returned NewNissanCar instead of NewHondaCar. Interestingly, GetInstance<>() uses the correct profile, but because I can't pass an instance name, it returns an arbitrary concrete type from that profile that implements ICar (I guess it just returns the last concrete type added for that interface).

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  • And What's Your Brand Worth? ...anything?

    - by [email protected]
    100 Best Global Brands from Business Week Story: The Great Trust Offensive Slide Show: Top Brands 2009 Methodology: Picking the Winners The recession has presented marketing executives around the world with the toughest test of their careers. Some brands have prospered amid the hard times--or at least held their own. Others have slipped a surprising number of places on our ninth annual ranking, compiled by consultancy Interbrand. But for seven brands, impressive performances saw them race up the charts to take their place on this year's list. Here are the numbers behind the rankings Rank 2009 Rank 2008 Employer 2009 Brand value($millions) 2008 Brand value($millions) Percent change(%) Country of Ownership 1 1 Coca-Cola  68,734  66,667  3 U.S. 2 2 IBM  60,211  59,031  2 U.S. 3 3 Microsoft  56,647  59,007  -4 U.S. 4 4 GE  47,777  53,086  -10 U.S. 5 5 Nokia  34,864  35,942  -3 Finland 6 8 McDonald's  32,275  31,049  4 U.S. 7 10 Google  31,980  25,590  25 U.S. 8 6 Toyota  31,330  34,050  -8 Japan 9 7 Intel  30,636  31,261  -2 U.S. 10 9 Disney  28,447  29,251  -3 U.S. 11 12 Hewlett-Packard  24,096  23,509  2 U.S. 12 11 Mercedes-Benz  23,867  25,577  -7 Germany 13 14 Gillette  22,841  22,069  4 U.S. 14 17 Cisco  22,030  21,306  3 U.S. 15 13 BMW  21,671  23,298  -7 Germany 16 16 Louis Vuitton  21,120  21,602  -2 France 17 18 Marlboro  19,010  21,300  -11 U.S. 18 20 Honda  17,803  19,079  -7 Japan 19 21 Samsung  17,518  17,689  -1 S. Korea 20 24 Apple  15,443  13,724  12 U.S. 21 22 H&M  15,375  13,840  11 Sweden 22 15 American Express  14,971  21,940  -32 U.S. 23 26 Pepsi  13,706  13,249  3 U.S. 24 23 Oracle  13,699  13,831  -1 U.S. 25 28 Nescafe  13,317  13,055  2 Switzerland 26 29 Nike  13,179  12,672  4 U.S. 27 31 SAP  12,106  12,228  -1 Germany 28 35 Ikea  12,004  10,913  10 Sweden 29 25 Sony  11,953  13,583  -12 Japan 30 33 Budweiser  11,833  11,438  3 Belgium 31 30 UPS  11,594  12,621  -8 U.S. 32 27 HSBC  10,510  13,143  -20 Britain 33 36 Canon  10,441  10,876  -4 Japan 34 39 Kellogg's  10,428  9,710  7 U.S. 35 32 Dell  10,291  11,695  -12 U.S. 36 19 Citi  10,254  20,174  -49 U.S. 37 37 JPMorgan  9,550  10,773  -11 U.S. 38 38 Goldman Sachs  9,248  10,331  -10 U.S. 39 40 Nintendo  9,210  8,772  5 Japan 40 44 Thomson Reuters  8,434  8,313  1 Canada 41 45 Gucci  8,182  8,254  -1 Italy 42 43 Philips  8,121  8,325  -2 Netherlands 43 58 Amazon  7,858  6,434  22 U.S. 44 51 L'Oreal  7,748  7,508  3 France 45 47 Accenture  7,710  7,948  -3 U.S. 46 46 eBay  7,350  7,991  -8 U.S. 47 48 Siemens  7,308  7,943  -8 Germany 48 56 Heinz  7,244  6,646  9 U.S. 49 49 Ford  7,005  7,896  -11 U.S. 50 62 Zara  6,789  5,955  14 Spain   Valuations do not represent a guarantee of future performance of the brands or companies. Data: Interbrand, BusinessWeek

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  • how to pull href link

    - by user1751494
    I am trying to pull a link from a page that is in a formal I can't seem to find by simply googling... it might be simple but xpath is not my area of expertise I am using c# and trying to pull the link and just write it to the console to figure out how to get the link here is my C# code var document = webGet.Load("http://classifieds.castanet.net/cat/vehicles/cars/0_-_4_years_old/"); var browser = document.DocumentNode.SelectSingleNode("//a[starts-with(@href,'/details/')]"); if (browser != null) { string htmlbody = browser.OuterHtml; Console.WriteLine(htmlbody); } the html code section is <div class="last">&hellip;</div><a href="/cat/vehicles/cars/0_-_4_years_old/?p=13">13</a><a href="/cat/vehicles/cars/0_-_4_years_old/?p=2">&raquo;</a> <select name="sortby" class="sortby" onchange="doSort(this);"> <option value="">Most Recent</option> <option value="of" >Oldest First</option> <option value="mw" >Most Views</option> <option value="lw" >Fewest Views</option> <option value="lp" >Lowest Price</option> <option value="hp" >Highest Price</option> </select><div style="clear:both"></div> </div> <br /><br /><br /> <a href="/details/2008_vw_gti/1454282/" class="prod_container" > <h2>2008 VW GTi</h2> <div style="float:left; width:122px; z-index:1000"> <div class="thumb"><img src="http://c.castanet.net/img/28/thumbs/1454282-1-1.jpg" border="0"/></div> <div class="clear"></div> mls </div> <div class="descr"> The most fun car I have owned. Dolphin Grey, 4 door, Dual Climate control, DRG Transmission with paddle shift. Leather... </div> <div class="pdate"> <p class="price">$19,000.00</p> <p class="date">Kelowna<br />Posted: Oct 15, 2:54 PM<br />Views: 349</p> </div> <div style="clear:both" ></div> <div class="seal"><img src="/images/bookmark.png" /></div> </a> <a href="/details/price_drop_gorgeous_rare_white_2009_honda_accord_ex-l_coupe/1447341/" class="prod_container" > <h2>PRICE DROP!!! Gorgeous Rare White 2009 Honda Accord EX-L Coupe </h2> <div style="float:left; width:122px; z-index:1000"> <div class="thumb"><img src="http://c.castanet.net/img/28/thumbs/1447341-1-1.jpg" border="0"/></div> <div class="clear"></div> sun2010 </div> <div class="descr"> the link I'm trying to get is the "/details/2008_vw_gti/1454282/" part. THanks

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  • Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

    - by raul.goycoolea
    Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

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