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• Book Review: &ldquo;Inside Microsoft SQL Server 2008: T-SQL Querying&rdquo; by Itzik Ben-Gan et al

  - by Sam Abraham

  In the past few weeks, I have been reading “Inside Microsoft SQL Server 2008: T-SQL Querying” by Itzik Ben-Gan et al. In the next few lines, I will be providing a quick book review having finished reading this valuable resource on SQL Server 2008. In this book, the authors have targeted most of the common as well as advanced T-SQL Querying scenarios that one would use for development on a SQL Server database. Book content covered sufficient theory and practice to empower its readers to systematically write better performance-tuned queries. Chapter one introduced a quick refresher of the basics of query processing. Chapters 2 and 3 followed with a thorough coverage of applicable relational algebra concepts which set a good stage for chapter 4 to dive deep into query tuning. Chapter 4 has been my favorite chapter of the book as it provided nice illustrations of the internals of indexes, waits, statistics and query plans. I particularly appreciated the thorough explanation of execution plans which helped clarify some areas I may have not paid particular attention to in the past. The book continues to focus on SQL operators tackling a few in each chapter and covering their internal workings and the best practices to follow when used. Figures and illustrations have been particularly helpful in grasping advanced concepts covered therein. In conclusion, Inside Microsoft SQL Server 2008: T-SQL Querying provided me with 750+ pages of focused, advanced and practical knowledge that has added a few tips and tricks to my arsenal of query tuning strategies. Many thanks to the O’Reilly User Group Program and its support of our West Palm Beach Developers’ Group. --Sam Abraham

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• Oracle UCM Integration with WebCenter

  - by john.brunswick

  Portal deployments always contain some level of content that requires management. Like peanut butter and jelly, the ying and yang, they are inseparable. Unfortunately, unlike peanut butter and jelly content and portals usually require that an extensive amount of work be completed to create a seamless experience for end users who will be serviced by the portal, as well as for users who will be contributing and managing the content. With WebCenter Suite Oracle has understood this need and addressed it by including Universal Content Management (UCM, formerly Stellent) licensing to allow content to be delivered into the portal from a mature, class-leading content management technology. To unlock the most value from this content technology, WebCenter portal technology can leverage a series of integration strategies available through its open standards support, as well as a series of native components to enable content consumption from UCM. This have been done to enable IT teams to reduce solution deployment time and provide quick wins to their business stakeholders. The ongoing cost of ownership for the solution is also greatly reduced through these various integrations. Within this post we will explore various ways in which the content can be Contributed through out of the box interfaces Displayed natively within the portal (configuration) Exposed programmatically (development) The information below showcases how to quickly take advantage of WebCenter's marriage of content and portal technologies, then leverage various programmatic integrations available with UCM.

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• Webinar: MySQL Enterprise Backup - Online "Hot" Backup for MySQL

  - by mike.frank(at)oracle.com

  Online backup has been one of the most requested features for MySQL. With MySQL Enterprise Backup, developers and DBAs have tools they need to safely and rapidly backup and restore their databases. In this webinar we will go into the advantages of Hot "Online" backups. We will show how MySQL Enterprise Backup supports full, incremental, partial, and compressed backups that allow you to perform consistent Point-in-Time Recovery, as well as saving both time and money.In this Free Webinar you will learn:    * Backup Strategies & Methods    * Comparison of backup types for MySQL    * MySQL Enterprise Backup: Features    * MySQL Enterprise Backup  Performance    * MySQL Enterprise Backup: Architecture    * MySQL Enterprise Backup: How it Works    * MySQL Enterprise Backup: Script ExamplesEnglish WebinarWhoMike Frank and Alex Roedling WhenThursday, January 20, 2011: 09:00 Pacific time (English)Italian WebinarLuca Olivari Thursday, January 20, 2011: 10:00 Central European time (Italian)Register now: English, Italian.On demand French and German versions available as well.Related articles    * Introducing our "Hot" MySQL Enterprise Backup (blogs.oracle.com)

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• The Evolution of an Era: Customer Experience in Retail

  - by Michael Hylton

  Two New Studies Point to the Direction Retailers are Taking in their CX Initiatives. Is it the Right Direction? The sheer velocity of change in retailing and customer behavior is forcing retailers to reinvigorate, expand and sharpen their vital Customer Experience (CX) strategies. Customers are becoming increasingly dynamic as they race to embrace the newest digital channels; shop in new ways on mobile devices, including smartphones and tablets, on the Web and in the store; share experiences socially; and interact with their preferred brands in new ways. Retailers are stepping up to their customers as they and their competitors create new modes of customer interaction. Underpinning these changes are vast quantities of customer data as customers flood digital channels and the social sphere. The informed retailer must now understand what their priorities are and what they should be for the future. To better understand this, Tata Consultancy Services (TCS) and Oracle independently launched CX-focused surveys to uncover what retailing leadership found important today. By comparing the results of these two studies together, we can further discover new insights about the industry. Click here to download this informative white paper.

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• CodePlex Daily Summary for Wednesday, February 23, 2011

  CodePlex Daily Summary for Wednesday, February 23, 2011Popular ReleasesSQL Server CLR Function for Address Correction and Geocoding: Release 2.1: Adds support for the User Key argument in Process function calls.ClosedXML - The easy way to OpenXML: ClosedXML 0.45.2: New on this release: 1) Added data validation. See Data Validation 2) Deleting or clearing cells deletes the hyperlinks too. New on v0.45.1 1) Fixed issues 6237, 6240 New on v0.45.2 1) Fixed issues 6257, 6266 New Examples Data ValidationCrystalbyte Equinox (LINQ to IMAP): Equinox Alpha Release v0.3.0.0: Fixed bugsFixed issue introduced in last release; No connection could be established since the client did not read the welcome message during the initial connection attempt. Contact names are now being properly parsed into the envelope Introduced featuresImplemented SMTP support, the client is contained inside the Crystalbyte.Equinox.Smtp.dll which was added to the current release.OMEGA CMS: OMEGA CMA - Alpha 0.2: A few fixes for OMEGA Framework (DLL) A few tweeks for OMEGA CMSJSLint for Visual Studio 2010: 1.2.4: Bug Fix release.Coding4Fun Tools: Coding4Fun.Phone.Toolkit v1.2: New control, Toast Prompt! Removed progress bar since Silverlight Toolkit Feb 2010 has it.Umbraco CMS: Umbraco 4.7: Service release fixing 31 issues. A full changelog will be available with the final stable release of 4.7 Important when upgradingUpgrade as if it was a patch release (update /bin, /umbraco and /umbraco_client). For general upgrade information follow the guide found at http://our.umbraco.org/wiki/install-and-setup/upgrading-an-umbraco-installation 4.7 requires the .NET 4.0 framework Web.Config changes Update the web web.config to include the 4 changes found in (they're clearly marked in...HubbleDotNet - Open source full-text search engine: V1.1.0.0: Add Sqlite3 DBAdapter Add App Report when Query Cache is Collecting. Improve the performance of index through Synchronize. Add top 0 feature so that we can only get count of the result. Improve the score calculating algorithm of match. Let the score of the record that match all items large then others. Add MySql DBAdapter Improve performance for multi-fields sort . Using hash table to access the Payload data. The version before used bin search. Using heap sort instead of qui...Silverlight????[???]: silverlight????[???]2.0: ???????，?????，????????silverlight????。DBSourceTools: DBSourceTools_1.3.0.0: Release 1.3.0.0 Changed editors from FireEdit to ICSharpCode.TextEditor. Complete re-vamp of Intellisense ( further testing needed). Hightlight Field and Table Names in sql scripts. Added field dropdown on all tables and views in DBExplorer. Added data option for viewing data in Tables. Fixed comment / uncomment bug as reported by tareq. Included Synonyms in scripting engine ( nickt_ch ).IronPython: 2.7 Release Candidate 1: We are pleased to announce the first Release Candidate for IronPython 2.7. This release contains over two dozen bugs fixed in preparation for 2.7 Final. See the release notes for 60193 for details and what has already been fixed in the earlier 2.7 prereleases. - IronPython TeamCaliburn Micro: A Micro-Framework for WPF, Silverlight and WP7: Caliburn.Micro 1.0 RC: This is the official Release Candicate for Caliburn.Micro 1.0. The download contains the binaries, samples and VS templates. VS Templates The templates included are designed for situations where the Caliburn.Micro source needs to be embedded within a single project solution. This was targeted at government and other organizations that expressed specific requirements around using an open source project like this. NuGet This release does not have a corresponding NuGet package. The NuGet pack...Caliburn: A Client Framework for WPF and Silverlight: Caliburn 2.0 RC: This is the official Release Candidate for Caliburn 2.0. It contains all binaries, samples and generated code docs.Chiave File Encryption: Chiave 0.9: Application for file encryption and decryption using 512 Bit rijndael encyrption algorithm with simple to use UI. Its written in C# and compiled in .Net version 3.5. It incorporates features of Windows 7 like Jumplists, Taskbar progress and Aero Glass. Feedbacks are Welcome!....Rawr: Rawr 4.0.20 Beta: Rawr is now web-based. The link to use Rawr4 is: http://elitistjerks.com/rawr.phpThis is the Cataclysm Beta Release. More details can be found at the following link http://rawr.codeplex.com/Thread/View.aspx?ThreadId=237262 As of the 4.0.16 release, you can now also begin using the new Downloadable WPF version of Rawr!This is a pre-alpha release of the WPF version, there are likely to be a lot of issues. If you have a problem, please follow the Posting Guidelines and put it into the Issue Trac...PowerGUI Visual Studio Extension: PowerGUI VSX 1.3.2: New FeaturesPowerGUI Console Tool Window PowerShell Project Type PowerGUI 2.4 SupportMiniTwitter: 1.66: MiniTwitter 1.66 ???? ?? ?????????? 2 ??????????????????? User Streams ?????????Windows Phone 7 Isolated Storage Explorer: WP7 Isolated Storage Explorer v1.0 Beta: Current release features:WPF desktop explorer client Visual Studio integrated tool window explorer client (Visual Studio 2010 Professional and above) Supported operations: Refresh (isolated storage information), Add Folder, Add Existing Item, Download File, Delete Folder, Delete File Explorer supports operations running on multiple remote applications at the same time Explorer detects application disconnect (1-2 second delay) Explorer confirms operation completed status Explorer d...Image.Viewer: 2011: First version of 2011Silverlight Toolkit: Silverlight for Windows Phone Toolkit - Feb 2011: Silverlight for Windows Phone Toolkit OverviewSilverlight for Windows Phone Toolkit offers developers additional controls for Windows Phone application development, designed to match the rich user experience of the Windows Phone 7. Suggestions? Features? Questions? Ask questions in the Create.msdn.com forum. Add bugs or feature requests to the Issue Tracker. Help us shape the Silverlight Toolkit with your feedback! Please clearly indicate that the work items and issues are for the phone t...New Projects.Net Dating & Social Software Suite: A free, open source dating and social software suite. Dot Net Dating Suite uses the latest features in .Net combined with experienced developers efforts. This allows us to deliver professional public SEO websites with the support of an enterprise enabled administration suite.AllegroSharp: Biblioteka zapewniajaca obsluge serwisu aukcyjnego Allegro.pl w oparciu o udostepniona publicznie usluge Allegro Web API.asdfasdfasdf: asdfasdfasdfauto: auto siteAWS Monitor: A web app utilizing the Amazon Web Services API with a focus on browsing through and analyzing data graphically, mostly from CloudWatch - the API providing metrics about the usage of all the Amazon Web Services such as EC2 (Cloud Computing) and ELB (Elastic Load Balancing).Calculation of FEM using DirectX Libraries: Calculation of FEM using DirectX LibrariesCART: System CART (Creative Application to Remedy Traffics) poprawi przepustowosc infrastruktury drogowej i plynnosci ruchu pojazdów w aglomeracjach miejskich. Chaining Assertion for MSTest: Chaining Assertion for MSTest. Simpleness Assert Extension Method on Object. This provides only one .cs file.CodeFirst Membership Provider: Custom Membership Provider based on SimpleMembershipProvider using Entity Framework Code-First, intended for use in ASP.NET MVC 3. Thanks to ASP.NET Web Pages team for building a simple membership provider :PFourSquareSharp: Simple OAuth2 Implementation of FourSquare API in .NETHelix Engine: The Helix Engine is an Isometric Rendering Engine for SilverlightLighthouse - Versatile Unit Test Runner for Silverlight: Lighthouse provides you with set of simple but powerful tools to run Silverlight Unit Tests from Command Line, Windows Test Runner Application and from Resharper plugin for Visual Studio.MISCE: Designs for a Minimal Instruction Set Computer for Education along with a simulator/compiler written in Excel. A computer "from first principles" that utilises a minimal instruction set and can be built for demonstration purposes as part of a technology or computing course. Oh My Log: Oh My Log inventorises eventlog files from Windows Servers in a network. Clean and simple sysadmin tool. OSIS Interop Tests: These are the tests created for use by the OSIS working group (http://osis.idcommons.net) to test interoperability features of user-centric solutions during interop events.Program Options: Parse command line optionsSearchable Property Updater for Microsoft Dynamics CRM 2011: Searchable Property Updater makes it easier for Microsoft Dynamics CRM 2011 customizers to bulk change the "Active for advanced find" property of entities attributesSilverlight Bolo: silverlight bolo cloneSimulacia a vizualizacia vlasov: simulacia a vizualizacia vlasov pomocou GPUSmartkernel: Smartkernel:Framework,Example,Platform,Tool,AppSusuCMS: SusuCMSSwimlanes for Scrum: Swimlanes Taskboard for Scrum Team Projects with TFS setup using SfTS (Scrum for Team System) V3 templateteamdoer: These are the actual source codes that power teamdoer.com - a simple collaborative task/project management software apptiencd: Tiencd projectVG Current Item Display Web Part: VG Current Item Display Web Part allows to display current SharePoint item metadata. For example if you put it on to the Web Part page or list item form it will display the custom view of the current item properties. Output is easily customized with XSLT file.Virtual Interactive Shopper: Addin for SeeMe Rehabilitation System. More information about the SeeMe system can be found at http://www.brontesprocessing.com/health/SeeMeVisual Studio Strategy Manager: Provide a way to create code generation strategies and to manage them in Visual Studio 2010. Strategies can interact with Visual Studio events like document events (saved, closed, opened), building event or DSL Tools events (model element created, deleted, modified..).VMarket: <project name>VMarket</project name> <programming language>asp.net</programming language> <project description> VMarket is virtual market systems which allow users to act as seller or buyer and manage their property online </project description>webclerk: webclerk's project based on microsoft techWebTest: Just Test!Work efficiency (WE) ????????: Work efficiency ???????? ????： ???? ????zrift: nothing here, move along

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• News about Oracle Documaker Enterprise Edition

  - by Susanne Hale

  Updates come from the Documaker front on two counts: Oracle Documaker Awarded XCelent Award for Best Functionality Celent has published a NEW report entitled Document Automation Solution Vendors for Insurers 2011. In the evaluation, Oracle received the XCelent award for Functionality, which recognizes solutions as the leader in this category of the evaluation. According to Celent, “Insurers need to address issues related to the creation and handling of all sorts of documents. Key issues in document creation are complexity and volume. Today, most document automation vendors provide an array of features to cope with the complexity and volume of documents insurers need to generate.” The report ranks ten solution providers on Technology, Functionality, Market Penetration, and Services. Each profile provides detailed information about the vendor and its document automation system, the professional services and support staff it offers, product features, insurance customers and reference feedback, its technology, implementation process, and pricing.  A summary of the report is available at Celent’s web site. Documaker User Group in Wisconsin Holds First Meeting Oracle Documaker users in Wisconsin made the first Documaker User Group meeting a great success, with representation from eight companies. On April 19, over 25 attendees got together to share information, best practices, experiences and concepts related to Documaker and enterprise document automation; they were also able to share feedback with Documaker product management. One insurer shared how they publish and deliver documents to both internal and external customers as quickly and cost effectively as possible, since providing point of sale documents to the sales force in real time is crucial to obtaining and maintaining the book of business. They outlined best practices that ensure consistent development and testing strategies processes are in place to maximize performance and reliability. And, they gave an overview of the supporting applications they developed to monitor and improve performance as well as monitor and track each transaction. Wisconsin User Group meeting photos are posted on the Oracle Insurance Facebook page http://www.facebook.com/OracleInsurance. The Wisconsin User Group will meet again on October 26. If you and other Documaker customers in your area are interested in setting up a user group in your area, please contact Susanne Hale ([email protected]), (703) 927-0863.

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• ArchBeat Top 20 for March 11-17, 2012

  - by Bob Rhubart

  The 20 most-clicked links as shared via my social networks for the week of March 11-17, 2012. Start Small, Grow Fast: SOA Best Practices article by @biemond, @rluttikhuizen, @demed Packt Publishing offers discounts of up to 30% on 60+ Oracle titles IT Strategies from Oracle; Three Recipes for Oracle Service Bus 11g ; Stir Up Some SOA Oracle Cloud Conference: dates and locations worldwide Applications Architecture | Roy Hunter and Brian Rasmussen How Strategic is IT? - Assessing Strategic Value | Al Kiessel White Paper: An Architect’s Guide to Big Data | Dr. Helen Sun, Peter Heller Getting Started with Oracle Unbreakable Enterprise Kernel Release 2 | Lenz Grimmer Great Solaris 10 features paving the way to Solaris 11 | Karoly Vegh Who the Linux Developer Met on His Way to St. Ives | Rick Ramsey Peripheral Responsibilities Required for Large IDM Build Outs (Including Fusion Apps) | Brian Eidelman IOUG Real World Performance Tour, w/Tom Kyte, Andrew Holdsworth, Graham Wood Configure IPoIB on Solaris 10 branded zone | Leo Yuen Oracle OpenWorld 2012 Call for Papers Use Case Assumptions versus Pre-Conditions | Dave Burke Handling Custom XML documents in Oracle B2B | @Biemond Building a Coherence Cluster with Multiple Application Servers | Rene van Wijk XMLA vs BAPI | Sunil S. Ranka The Java EE 6 Example - Running Galleria on WebLogic 12 - Part 3 | @MyFear Public Sector Architecture | @jeremy_forman, @hamzajahangir Thought for the Day "The goal of Computer Science is to build something that will last at least until we've finished building it." —Anonymous

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• Ask the Readers: Share Your Tips for Defeating Viruses and Malware

  - by Mysticgeek

  We’ve shared some of our best tips for dealing with malware over the years, and now it’s your turn! Share your favorite tips for protecting against, or getting rid of viruses and other types of malicious software. Unfortunately, if you’re a PC user it’s a given that you have to play defense against various forms of Malware. We’ve written several articles showing how to get rid of viruses and other forms of malware over the years using various strategies. We have some excellent articles explaining how to get rid of Advanced Virus Remover, Antivirus Live, Internet Security 2010, and Security Tool – all of which disguise themselves as legit antivirus apps. Now we turn it over to you to share your favorite tips and tricks for defending against malicious infections. If your computer has been infected, what steps did you take to get rid of it and clean up your machine? Leave a comment below and join in the discussion! Similar Articles Productive Geek Tips How To Remove Security Tool and other Rogue/Fake Antivirus MalwareNorton Antivirus 2010 [Review]How To Remove Internet Security 2010 and other Rogue/Fake Antivirus MalwareHow To Remove Antivirus Live and Other Rogue/Fake Antivirus MalwareHow-To Geek Comment Policy TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Make your Joomla & Drupal Sites Mobile with OSMOBI Integrate Twitter and Delicious and Make Life Easier Design Your Web Pages Using the Golden Ratio Worldwide Growth of the Internet How to Find Your Mac Address Use My TextTools to Edit and Organize Text

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• ArchBeat Link-o-Rama for November 28, 2012

  - by Bob Rhubart

  Oracle BPM and Oracle Application Development Framework (ADF) | Dan Atwood Oracle ACE Dan Atwood shares an excerpt from "Oracle BPM and ADF (Part 1)," part of Avio Consulting's new self-paced online Oracle BPM Developer Workshop training. BPEL and Fire-and-Forget Web Services | Lonneke Dikmans Oracle ACE Director Lonneke Dikmans shares two use cases to illustrate the use of fire-and-forget web services. Backup and Recovery of an Exalogic vServer via rsync | Donald "On Exalogic a vServer will consist of a number of resources from the underlying machine," says the man known only as Donald. "These resources include compute power, networking and storage. In order to recover a vServer from a failure in the underlying rack all of these components have to be thoughts about. This article only discusses the backup and recovery strategies that apply to the storage system of a vServer." Making Architecture Matter | Harald Wesenberg and Einar Landre "As Architects, we want our architecture to matter. We want projects to implement our grand designs, one little step at a time, with each piece fitting perfectly into the big puzzle that is software architecture," say authors Harald Wesenberg and Einar Landre. "But reality is a bit trickier." Thought for the Day "A distributed system is one in which the failure of a computer you didn't even know existed can render your own computer unusable." — Leslie Lamport Source: SoftwareQuotes.com

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• Oracle OpenWorld Series: Hassan Rizvi’s General Session

  - by Michelle Kimihira

  Join Hassan Rizvi, Executive Vice President of Product in this strategy and roadmap session, Oracle Fusion Middleware Strategies Driving Business Innovation (GEN9394) on Tuesday, October 2nd at 10:15 AM – 11:15 AM. Learn how developers leverage new innovations in their applications and customers achieve their business innovation goals with Oracle Fusion Middleware. You don’t want to miss Nintendo, Los Angeles Dept. of Water & Power and Nike!  Join us on October 2nd at 10:15 AM-11:15 AM in Moscone North, Hall D. Additional Information ·         Relevant Blogs: Oracle OpenWorld Countdown Begins ,  Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Amit Zavery's General Session, Announcing Fusion Innovation Awards, Oracle OpenWorld Blog ·         Focus On Docs: Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Mobile ·         Product Information on Oracle.com: Oracle Fusion Middleware ·         Subscribe to our regular Fusion Middleware Newsletter ·         Follow us on Twitter and Facebook

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• Add a Graphical User Interface (GUI) to the Microsoft Robocopy Command Line Tool

  - by Lori Kaufman

  Robocopy, or “Robust File Copy,” is a command line directory replication tool from Microsoft. It is available as part of Windows 7 and Vista as a standard feature, and was available as part of the Windows Server 2003 Resource Kit. NOTE: For Windows XP, you can obtain Robocopy by downloading the resource kit. Robocopy allows you to setup simple or advanced backup strategies. It provides such features as multi-threaded copying, mirroring or synchronization mode, automatic retry, and the ability to resume the copying process. If you are comfortable with using command line tools, you can run Robocopy directly on the command line using the command syntax and options. You can also download the command line reference and usage notes for Robocopy as a PDF file. If you are more comfortable using a graphical user interface, or GUI, rather than the command line, there are a couple of options for adding a GUI to the Robocopy command line tool, making it easier to use. Both tools, RoboMirror and RichCopy, are discussed below and links to download each tool are provided. How to Factory Reset Your Android Phone or Tablet When It Won’t Boot Our Geek Trivia App for Windows 8 is Now Available Everywhere How To Boot Your Android Phone or Tablet Into Safe Mode

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• That Escalated Quickly

  - by Jesse Taber

  Originally posted on: http://geekswithblogs.net/GruffCode/archive/2014/05/17/that-escalated-quickly.aspxI have been working remotely out of my home for over 4 years now. All of my coworkers during that time have also worked remotely. Lots of folks have written about the challenges inherent in facilitating communication on remote teams and strategies for overcoming them. A popular theme around this topic is the notion of “escalating communication”. In this context “escalating” means taking a conversation from one mode of communication to a different, higher fidelity mode of communication. Here are the five modes of communication I use at work in order of increasing fidelity: Email – This is the “lowest fidelity” mode of communication that I use. I usually only check it a few times a day (and I’m trying to check it even less frequently than that) and I only keep items in my inbox if they represent an item I need to take action on that I haven’t tracked anywhere else. Forums / Message boards – Being a developer, I’ve gotten into the habit of having other people look over my code before it becomes part of the product I’m working on. These code reviews often happen in “real time” via screen sharing, but I also always have someone else give all of the changes another look using pull requests. A pull request takes my code and lets someone else see the changes I’ve made side-by-side with the existing code so they can see if I did anything dumb. Pull requests can facilitate a conversation about the code changes in an online-forum like style. Some teams I’ve worked on also liked using tools like Trello or Google Groups to have on-going conversations about a topic or task that was being worked on. Chat & Instant Messaging  - Chat and instant messaging are the real workhorses for communication on the remote teams I’ve been a part of. I know some teams that are co-located that also use it pretty extensively for quick messages that don’t warrant walking across the office to talk with someone but reqire more immediacy than an e-mail. For the purposes of this post I think it’s important to note that the terms “chat” and “instant messaging” might insinuate that the conversation is happening in real time, but that’s not always true. Modern chat and IM applications maintain a searchable history so people can easily see what might have been discussed while they were away from their computers. Voice, Video and Screen sharing – Everyone’s got a camera and microphone on their computers now, and there are an abundance of services that will let you use them to talk to other people who have cameras and microphones on their computers. I’m including screen sharing here as well because, in my experience, these discussions typically involve one or more people showing the other participants something that’s happening on their screen. Obviously, this mode of communication is much higher-fidelity than any of the ones listed above. Scheduled meetings are typically conducted using this mode of communication. In Person – No matter how great communication tools become, there’s no substitute for meeting with someone face-to-face. However, opportunities for this kind of communcation are few and far between when you work on a remote team. When a conversation gets escalated that usually means it moves up one or more positions on this list. A lot of people advocate jumping to #4 sooner than later. Like them, I used to believe that, if it was possible, organizing a call with voice and video was automatically better than any kind of text-based communication could be. Lately, however, I’m becoming less convinced that escalating is always the right move. Working Asynchronously Last year I attended a talk at our local code camp given by Drew Miller. Drew works at GitHub and was talking about how they use GitHub internally. Many of the folks at GitHub work remotely, so communication was one of the main themes in Drew’s talk. During the talk Drew used the phrase, “asynchronous communication” to describe their use of chat and pull request comments. That phrase stuck in my head because I hadn’t heard it before but I think it perfectly describes the way in which remote teams often need to communicate. You don’t always know when your co-workers are at their computers or what hours (if any) they are working that day. In order to work this way you need to assume that the person you’re talking to might not respond right away. You can’t always afford to wait until everyone required is online and available to join a voice call, so you need to use text-based, persistent forms of communication so that people can receive and respond to messages when they are available. Going back to my list from the beginning of this post for a second, I characterize items #1-3 as being “asynchronous” modes of communication while we could call items #4 and #5 “synchronous”. When communication gets escalated it’s almost always moving from an asynchronous mode of communication to a synchronous one. Now, to the point of this post: I’ve become increasingly reluctant to escalate from asynchronous to synchronous communication for two primary reasons: 1 – You can often find a higher fidelity way to convey your message without holding a synchronous conversation 2 - Asynchronous modes of communication are (usually) persistent and searchable. You Don’t Have to Broadcast Live Let’s start with the first reason I’ve listed. A lot of times you feel like you need to escalate to synchronous communication because you’re having difficulty describing something that you’re seeing in words. You want to provide the people you’re conversing with some audio-visual aids to help them understand the point that you’re trying to make and you think that getting on Skype and sharing your screen with them is the best way to do that. Firing up a screen sharing session does work well, but you can usually accomplish the same thing in an asynchronous manner. For example, you could take a screenshot and annotate it with some text and drawings to illustrate what it is you’re seeing. If a screenshot won’t work, taking a short screen recording while your narrate over it and posting the video to your forum or chat system along with a text-based description of what’s in the recording that can be searched for later can be a great way to effectively communicate with your team asynchronously. I Said What?!? Now for the second reason I listed: most asynchronous modes of communication provide a transcript of what was said and what decisions might have been made during the conversation. There have been many occasions where I’ve used the search feature of my team’s chat application to find a conversation that happened several weeks or months ago to remember what was decided. Unfortunately, I think the benefits associated with the persistence of communicating asynchronously often get overlooked when people decide to escalate to a in-person meeting or voice/video call. I’m becoming much more reluctant to suggest a voice or video call if I suspect that it might lead to codifying some kind of design decision because everyone involved is going to hang up the call and immediately forget what was decided. I recognize that you can record and archive these types of interactions, but without being able to search them the recordings aren’t terribly useful. When and How To Escalate I don’t mean to imply that communicating via voice/video or in person is never a good idea. I probably jump on a Skype call with a co-worker at least once a day to quickly hash something out or show them a bit of code that I’m working on. Also, meeting in person periodically is really important for remote teams. There’s no way around the fact that sometimes it’s easier to jump on a call and show someone my screen so they can see what I’m seeing. So when is it right to escalate? I think the simplest way to answer that is when the communication starts to feel painful. Everyone’s tolerance for that pain is different, but I think you need to let it hurt a little bit before jumping to synchronous communication. When you do escalate from asynchronous to synchronous communication, there are a couple of things you can do to maximize the effectiveness of the communication: Takes notes – This is huge and yet I’ve found that a lot of teams don’t do this. If you’re holding a meeting with  > 2 people you should have someone taking notes. Taking notes while participating in a meeting can be difficult but there are a few strategies to deal with this challenge that probably deserve a short post of their own. After the meeting, make sure the notes are posted to a place where all concerned parties (including those that might not have attended the meeting) can review and search them. Persist decisions made ASAP – If any decisions were made during the meeting, persist those decisions to a searchable medium as soon as possible following the conversation. All the teams I’ve worked on used a web-based system for tracking the on-going work and a backlog of work to be done in the future. I always try to make sure that all of the cards/stories/tasks/whatever in these systems always reflect the latest decisions that were made as the work was being planned and executed. If held a quick call with your team lead and decided that it wasn’t worth the effort to build real-time validation into that new UI you were working on, go and codify that decision in the story associated with that work immediately after you hang up. Even better, write it up in the story while you are both still on the phone. That way when the folks from your QA team pick up the story to test a few days later they’ll know why the real-time validation isn’t there without having to invoke yet another conversation about the work. Communicating Well is Hard At this point you might be thinking that communicating asynchronously is more difficult than having a live conversation. You’re right: it is more difficult. In order to communicate effectively this way you need to very carefully think about the message that you’re trying to convey and craft it in a way that’s easy for your audience to understand. This is almost always harder than just talking through a problem in real time with someone; this is why escalating communication is such a popular idea. Why wouldn’t we want to do the thing that’s easier? Easier isn’t always better. If you and your team can get in the habit of communicating effectively in an asynchronous manner you’ll find that, over time, all of your communications get less painful because you don’t need to re-iterate previously made points over and over again. If you communicate right the first time, you often don’t need to rehash old conversations because you can go back and find the decisions that were made laid out in plain language. You’ll also find that you get better at doing things like writing useful comments in your code, creating written documentation about how the feature that you just built works, or persuading your team to do things in a certain way.

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• ?Portal Content Personalization

  - by john.brunswick

  To make the most effective use of a portal and content management platform, personalization is a critical component of delivering the most value to end users. Regardless of what type of constituents you may be serving, content relevance is critical to support business goals like self-service, communication within a geographically distributed organization, lead generation and customer loyalty effectively. This especially holds true when serving external parties, as they generally have a lower threshold for digging through your site to locate a particular item of interest and are apt to leave or dial a helpdesk if their efforts cannot locate the relevant information. Optimal delivery of content can be achieved through a variety of methods, but it is generally a blend of security and filtering via meta data that can drive the most return with the least amount of upfront effort and ongoing upkeep. In a portal environment various platform components have their strong suits and by combining the capabilities of enterprise portal and content platforms much of the groundwork for personalization can be achieved in a configuration-based manner. In our discussion we will cover terminology and concepts, example scenarios and technical implementation strategies to help showcase how personalization of content can be achieved within a portal from a technical and strategic standpoint. Read on to better understand the chart below and the components at our disposal to personalize content delivery. Read on... click here to view a full size chart

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• OTN Virtual Developer Day for WebLogic Server and WebLogic Developer Broadcasts

  - by mike.lehmann

  To further move the new year of 2011 underway for WebLogic Server, quite a series of hands on technical online events and broadcasts are about to get underway from the WebLogic team. The first is Virtual Developer Day: Oracle WebLogic Server which is an online event that combines hands on labs with WebLogic Server through a series of Virtual Box images. This event will cover things like the new Java EE 6 capabilities one can use on WebLogic Server, using Maven and Hudson with WebLogic Server, developing with Web services on WebLogic Server and even upgrading from Oracle Application Server. Very technical, very hands on. And its global - multiple geographies covered.  Nice! James Bayer has put out a full agenda for this on his blog as well as links on how to register. The second is a 5 week long weekly technical broadcast under the umbrella of Accelerate Your Development with Oracle WebLogic Suite walking through topics like working with JPA, designing distributed caching strategies with WebLogic Server, advanced JMS topics and UI topics like JQuery as well restful Web services with Jersey and JAX-RS.  Again in James' blog the full agenda is available to check out if it is interesting for you to attend including a brief video introduction outlining in a bit more detail exactly what will be covered. Hopefully between these two events and the release of WebLogic Server 10.3.4 earlier in January, we are kicking off 2011 in a good fashion.  Looking forward to sharing more as we go forward in 2011.

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• Silverlight Cream for November 24, 2011 -- #1173

  - by Dave Campbell

  In this Thanksgiving Day Issue: Andrea Boschin, Samidip Basu, Ollie Riches, WindowsPhoneGeek, Sumit Dutta, Dhananjay Kumar, Daniel Egan, Doug Mair, Chris Woodruff, and Debal Saha.Happy Thanksgiving Everybody! Above the Fold: Silverlight: "Silverlight CommandBinding with Simple MVVM Toolkit" Debal Saha WP7: "How many pins can Bing Maps handle in a WP7 app - part 3" Ollie Riches Shoutouts: Michael Palermo's latest Desert Mountain Developers is up Michael Washington's latest Visual Studio #LightSwitch Daily is up From SilverlightCream.com:Windows Phone 7.5 - Play with musicAndrea Boschin's latest WP7 post is up on SilverlightShow... he's talking about the improvements in the music hub and also the programmability of musicOData caching in Windows PhoneSamidip Basu has an OData post up on SilverlightShow also, and he's talking about data caching strategies on WP7How many pins can Bing Maps handle in a WP7 app - part 3Ollie Riches has part 3 of his series on Bing Maps and pins... sepecifically how to deal with a large number of them... after going through discussing pins, he is suggesting using a heat map which looks pretty darn good, and renders fast... except when on a device :(Improvements in the LongListSelector Selection with Nov `11 release of WP ToolkitWindowsPhoneGeek's latest is this tutorial on the LongListSelector in the WP Toolkit... check out the previous info in his free eBook to get ready then dig into this tutorial for improvements in the control.Part 25 - Windows Phone 7 - Device StatusSumit Dutta's latest post is number 25 in his WP7 series, and time out he's digging into device status in the Microsoft.Phone.Info namespaceVideo on How to work with Picture in Windows Phone 7Dhananjay Kumar's latest video tutorial on WP7 is up, and he's talking about working with Photos.Live Tiles–Windows Phone WorkshopDaniel Egan has the video up of a Windows Phone Workshop done earlier this week on Live Tiles31 Days of Mango | Day #15: The Progress BarDoug Mair shares the show with Jeff Blankenburg in Jeff's Day 15 in his 31 Day quest of Mango, talking about the progressbar: Indeterminate and Determinate Modes abound31 Days of Mango | Day #14: Using ODataChris Woodruff has a guest spot on Jeff Blankenburg's 31 Days series with this post on OData... long detailed tutorial with all the codeSilverlight CommandBinding with Simple MVVM ToolkitDebal Saha has a nice detailed tutorial up on CommandBinding.. he's using the SimpleMVVM Toolkit and shows downloading and installing itStay in the 'Light!Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCreamJoin me @ SilverlightCream | Phoenix Silverlight User GroupTechnorati Tags:Silverlight    Silverlight 3    Silverlight 4    Windows PhoneMIX10

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• Data and Secularism

  - by kaleidoscope

  Ever since we’ve been using Data we’ve been religious. Religious about the way we represent it and equally religious about the way we access it. Be it plain old SQL, DAO, ADO, ADO.Net and I am just referring to religions in MSFT world. A peek outside and I’d need a separate book to list out the Data faiths. Various application areas in networked computing are converging under the HTTP umbrella with a plausible transition to purist HTTP and in turn REST fuelled by the Web2.0 storm. It was time the Data access faiths also gave up the religious silos wrapped around our long worshipped data publishing and access methods. OData is the secular solution we have at hand today. It is an open protocol for sharing data. It can be exposed via REST. It is Open as in the Microsoft Open Specification Promise. This allows virtually everyone to build Data Services for any runtime. OData is one of the key standards for Data publishing/subscribing on Microsoft Codename Dallas. For us .Netters OData data sources can be exposed/consumed via WCF Data Services and the process is very simple, elegant and intuitive. Applications exposing OData Services Sharepoint 2010 IBM Web Sphere Microsoft SQL Azure Windows Azure Table Storage SQL Server Reporting Services   Live OData Services Netflix Open Science Data Initiative Open Government Data Initiatives Northwind database exposed as OData Service and many others Some may prefer to call it commoditization of data, unification of data access strategies or any other sweet name. I for one will stick to my secular definition. :) Technorati Tags: Sarang,OData,MOSP

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• Is 'Old-School' the Wrong Way to Describe Reliable Security?

  - by rickramsey

  source The Hotel Toronto apparently knows how to secure its environment. "Built directly into the bedrock in 1913, the vault features an incredible 4-foot thick steel door that weighs 40 tonnes, yet can nonetheless be moved with a single finger. During construction, the gargantuan door was hauled up Yonge Street from the harbour by a team of 18 horses. " 1913. Those were the days. Sysadmins had to be strong as bulls and willing to shovel horse maneur. At least nowadays you don't have to be that strong. And, if you happen to be trying to secure your Oracle Linux environment, you may be able to avoid the shoveling, as well. Provided you know the tricks of the trade contained in these two recently published articles. Tips for Hardening an Oracle Linux Server General strategies for hardening an Oracle Linux server. Oracle Linux comes "secure by default," but the actions you take when deploying the server can increase or decrease its security. How to minimize active services, lock down network services, and many other tips. By Ginny Henningsen, James Morris and Lenz Grimmer. Tips for Securing an Oracle Linux Environment System logging with logwatch and process accounting with psacct can help detect intrusion attempts and determine whether a system has been compromised. So can using the RPM package manager to verifying the integrity of installed software. These and other tools are described in this second article, which takes a wider perspective and gives you tips for securing your entire Oracle Linux environment. Also by the crack team of Ginny Henningsen, James Morris and Lenz Grimmer. - Rick Website Newsletter Facebook Twitter

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• New Whitepaper: Primer on Integrating with EBS 12 with Other Applications

  - by Rekha Ayothi

  Oracle E-Business Suite offers several integration points and a variety of integration technologies. While a given integration point may be available through various technologies and products, it is important to select the best approach for your specific integration requirements. I am pleased to announce the publication of a new white paper that can help with this: Oracle E-Business Suite Release 12.1.3 - Integration Products and Technologies Primer (Note 1494997.1) This whitepaper reviews integration strategies for Oracle E-Business Suite applications that are available today. The intended audience is solution architects, integration consultants, and anyone else interested in learning about integration options with Oracle E-Business Suite. The white paper outlines the following enterprise application integration styles: Data-centric integration Integration through native interfaces Process-centric integration Event-driven integration B2B integration Integration through web services  The white paper also discusses Oracle E-Business Suite application layer products and technologies that address the specific needs of each of these integration styles. It concludes with criteria for selecting the appropriate integration-related tools and technologies for your requirements. Attending OpenWorld 2012? We have two sessions covering Oracle E-Business Suite integration. Please join us to hear more on this subject: CON9005 - Oracle E-Business Suite Integration Best Practices ( Tuesday, Oct 2, 1:15 PM - 2:15 PM - Moscone West 2018) CON8716 - Web Services and SOA Integration Options for Oracle E-Business Suite ( Thursday, Oct 4, 11:15 AM - 12:15 PM - Moscone West 2016)  Related Articles E-Business Suite Technology Sessions at OpenWorld 2012 Webcast Replay Available: SOA Integration Options for E-Business Suite BPEL 11.1.1.6 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations New Whitepaper: Defining Web Applications Desktop Integrators That Return Error Messages

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• Partner Webcast - Extend Your Application Reach to Mobile Devices. The Fusion Way!

  - by Thanos

  Mobile access to enterprise applications is fast becoming a standard part of corporate life. Such applications increase organizational efficiency because mobile devices are more readily at hand than their desktop counterparts. However, the speed with which mobile platforms are evolving creates challenges as enterprises define their mobile strategies. Extending Oracle Enterprise and Fusion Applications to mobile devices comes natural with Oracle Application Development Framework (ADF) Mobile, which provides all the necessary tools, services, and infrastructure to protect against technology shifts. Oracle ADF Mobile, part of Oracle ADF - the strategic, standards based framework for Oracle Fusion Applications and Oracle Fusion Middleware, is an HTML5 and Java mobile development framework that enables developers to build and extend enterprise applications for iOS and Android from a single code base. Based on a hybrid mobile architecture, ADF Mobile supports access to native device services, enables offline applications and protects enterprise investments from future technology shifts. Oracle ADF Mobile is part of Oracle ADF, the strategic, standards based framework for Oracle Fusion Applications and Oracle Fusion Middleware. Join us to find out more about Oracle ADF Mobile and how to extend your applications to tablets & mobiles building the next generation mobile applications. Agenda: Enterprise Challenges & Mobile Computing Oracle ADF Mobile Features & Benefits Visual and Declarative Development Develop Once and Deploy Java Technology & Runtime Architecture Mobile Optimized User Experience Device Services Offline Support Authentication & Security Live Demonstration Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour Register Now! For any questions please contact us at [email protected] Visit our ISV Migration Center blog Or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. Existing content available YouTube - SlideShare - Oracle Mix.

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• JDeveloper and ADF at UKOUG

  - by Grant Ronald

  This year, Oracle ADF and JDeveloper has a big showing at the UKOUG (about 22 hours worth!!)- Europe's largest Oracle User Group.  There are three days packed with awesome ADF content delivered by some of the leading lights in ADF Developement including Duncan Mills, Frank Nimphius, Shay Shmeltzer, Susan Duncan, Lucas Jellema, Steven Davelaar, Sten Vesterli (and I'll be there as well!). Please make sure you refer to the official agenda for timings but an outline is here (if you think there are any sessions I have missed let me know and I will add them) Monday 10:00 - 10:45 - Deepdive into logical and physical data modeling with JDeveloper 10:00 - 12:15 - Debugging ADF Applications 12:15 - 13:15 - Learn ADF Task Flows in 60 Minutes 14:30 - 15:15 - ADF's Hidden Gem - the Groovy scripting language in Oracle ADF 15:25 - 16:10 - ADF Patterns for Forms Conversions 16:35 - 17:35 - Dummies Guide to Oracle ADF 16:35 - 17:35 - ADF Security Overview - Strategies and Best Practices 17:45 - 18:30 - A Methodology for Enterprise Applications with Oracle ADF Tuesday 09:00 - 10:00 - Real World Performance Tuning for Oracle ADF 11:15 - 12:15 - Keynote: Modern Development, Mobility and Rich Internet Applications 11:15 - 12:15 - Migration to Fusion Middleware 11g: Real world cases of Forms, ADF and Identity Management upgrades 14:40 - 15:20 - What's new in JDeveloper 11gR2 14:40 - 15:20 - Development Tools Roundtable 15:35 - 16:20 - ALM in Jdeveloper is exciting! 16:40 - 17:40 - Moving Oracle Forms to Oracle ADF: Case Studies Wednesday 09:00 - 10:00 - Building a Multi-Tasking ADF Application with Dynamic Regions and Dynamic Tabs 10:10 - 10:55 - Building Highly Reusable ADF Taskflows 12:30 - 13:30 - Design Patterns, Customization and Extensibility of Fusion Applications 14:25 - 15:10 - Continuous Integration with Hudson: What a year! 14:00 - 17:00 - Wednesday Wizardry with Fusion Middleware - Live application development demonstration with ADF, SOA Suite 15:20 - 16:05 - Adding Mobile and Web 2.0 UIs to Existing Applications - The Fusion Way  16:15 - 17:00 - Leveraging ADF for Building Complex Custom Applications

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• Oracle OpenWorld Series: Fusion Middleware Lineup

  - by Michelle Kimihira

  With Oracle OpenWorld just days away, I just wanted to highlight once again these three must-attend session: Monday, 10/1 10:45 AM – 11:45 AM GEN9504 - General Session: Innovation Platform for Oracle Apps, Including Fusion Applications Amit Zavery, Vice President, Fusion Middleware Product Management Strategy and roadmap session for Fusion Middleware for Enterprise Applications with customers, Boeing, Electronic Arts and Underwriters Laboratories Moscone West, 3002/3004 Tuesday, 10/2 10:15 AM – 11:15 AM GEN9394 - General Session: Oracle Fusion Middleware Strategies Driving Business Innovation Hasan Rizvi, Executive Vice President of Product Development Strategy and roadmap session for Fusion Middleware with customers, Nintendo, Los Angeles Dept. of Water & Power and Nike Moscone North, Hall D Tuesday, 10/2 11:45 AM – 12:45AM CON9162 – Oracle Fusion Middleware: Meet This Year’s Most Impressive Customer Projects Hear from the winners of the 2012 Oracle Fusion Middleware Innovation Awards and see which customers are taking home a trophy for the 2012 Oracle Fusion Middleware Innovation Award.  Read more about the Innovation Awards here. Moscone West, 3001 Be sure to check out the individual Focus On documents to serve as your roadmap to must-attend sessions and demos. All other Focus On documents can be found here. Best of Oracle Fusion Middleware Mobile Computing Fusion Middleware for Enterprise Applications Oracle ADF and Fusion Development Business Process Management Oracle Coherence Cloud Application Foundation Oracle WebLogic Server Data Integration SOA and BPM Exalogic Elastic Cloud SOA for Developers Identity Management Social Master Data Management WebCenter   We look forward to seeing you at Oracle OpenWorld and in our Fusion Middleware sessions! Additional Information ·         Relevant Blogs: Oracle OpenWorld Countdown Begins ,  Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Amit Zavery’s General Session, Hasan Rizvi’s General Session, All Things Mobile, Oracle OpenWorld Blog ·         Product Information on Oracle.com: Oracle Fusion Middleware ·         Subscribe to our regular Fusion Middleware Newsletter ·         Follow us on Twitter and Facebook

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• MySQL Connect Conference: My Experience

  - by Hema Sridharan

  It was a great experience to attend the MySQL Connect Conference for the first time ever. Personally I was very much enthralled to present about "How to make MySQL Backups" besides attending different sessions to absorb more knowledge about the technical prospects of MySQL. One of the agenda items in my presentation was "MySQL Enterprise Backup" functionality and features. There were total of 40 attendees in the session, who were very much interested about the MySQL Enterprise Backup product and gave positive feedback as well as areas of improvements on our product. Some of our features brought lot of excitement and smile amongst our customers including,1. Performance improvements in MEB 3.8.02. Incremental Base option from MEB 3.7.1 where there is no need to specify the directory name of the previous backup to fetch the lsn values and instead can directly fetch from backup_history table using --incremental-base=history: last_backup3. only-innodb-with-frm option introduced in MEB 3.7 version. A true online hot backup of InnoDB tables.I also attended a session with similar topic "MEB Best Practices" conducted by Sanjay Manwani, where he double clicked all the features and best strategies of backup & restore. I also got an opportunity to attend other sessions including,* Enabling the new generation of web and cloud services with MySQL 5.6 replication* Getting the most out of MySQL with MySQL Workbench* InnoDB compression for OLTP* Scaling for the Web and Cloud with MySQL replication.Above all, had some special moments in the conference including meeting some of the executives / colleagues for the first time f2f. On a whole, the first MySQL Connect conference was a great success in terms of manifesting the features of our products, direct feedback from customer and team building.  We also had some applauding yahoo moments when Tomas Ulin announced different releases including MySQL 5.6 RC, Connector Python 1.0 and ODBC 5.2 release, MySQL Cluster 7.3, additions to MySQL Enterprise edition etc.

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• Integrating Social, Marketing, and Loyalty to Deliver Great Customer Experiences

  - by Charles Knapp

  Eighty nine percent of consumers quit a brand after one bad experience. With the high cost of acquiring new customers, what can brand leaders do? At the Loyalty World Conference this week in London, global business leaders such as the co-founder of Ben & Jerry’s shared the latest in how to retain customers and boost advocacy. Melissa Boxer and Sundar Swaminathan of Oracle shared that by taking an outside-in approach, you can deliver a differentiated, loyalty-building experience throughout the customer lifecycle, from researching and selecting through to using and recommending. To transform customer experiences, you need to integrate your brand’s social, marketing, and loyalty functions from the commonplace silos. Three key strategies: Know more and understand, unifying and capturing insights across touch points to better understand who to serve, how to serve, and when to serve.  Connect and engage across social and traditional channels, empowering a relationship ecosystem between social communities, customers, and employees. Make the personalized experience easy and rewarding. Visit us on twitter.com/oraclecrm to learn more useful highlights from the #lwconf conference.

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• TDWI World Conference Features Oracle and Big Data

  - by Mandy Ho

  Oracle is a Gold Sponsor at this year's TDWI World Conference Series, held at the Manchester Grand Hyatt in San Diego, California - July 31 to Aug 1. The theme of this event is Big Data Tipping Point: BI Strategies in the Era of Big Data. The conference features an educational look at how data is now being generated so quickly that organizations across all industries need new technologies to stay ahead - to understand customer behavior, detect fraud, improve processes and accelerate performance. Attendees will hear how the internet, social media and streaming data are fundamentally changing business intelligence and data warehousing. Big data is reaching critical mass - the tipping point. Oracle will be conducting the following Evening Workshop. To reserve your space, call 1.800.820.5592 ext 10775. Title...:    Integrating Big Data into Your Data Center (or A Big Data Reference Architecture) Date.:    Wed., August 1, 2012, at 7:00 p.m Venue:: Manchester Grand Hyatt, San Diego, Room Weblogs, Social Media, smart meters, senors and other devices generate high volumes of low density information that isn't readily accessible in enterprise data warehouses and business intelligence applications today. But, this data can have relevant business value, especially when analyzed alongside traditional information sources. In this session, we will outline a reference architecture for big data that will help you maximize the value of your big data implementation. You will learn: The key technologies in a big architecture, and their specific use case The integration point of the various technologies and how they fit into your existing IT environment How effectively leverage analytical sandboxes for data discovery and agile development of data driven solutions   At the end of this session you will understand the reference architecture and have the tools to implement this architecture at your company. Presenter: Jean-Pierre Dijcks, Senior Principal Product Manager Don't miss our booth and the chance to meet with our Big data experts on the exhibition floor at booth #306. 

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• Oracle Enterprise Manager sessions on the last day of the Oracle Open World

  - by Anand Akela

  Hope you had a very productive Oracle Open World so far . Hopefully, many of you attended the customer appreciation event yesterday night at the Treasures Islands.   We still have many enterprise manager related sessions today on Thursday, last day of Oracle Open World 2012. Download the Oracle Enterprise Manager 12c OpenWorld schedule (PDF) Oracle Enterprise Manager Cloud Control 12c (and Private Cloud) Time Title Location 11:15 AM - 12:15 PM Application Performance Matters: Oracle Real User Experience Insight Palace Hotel - Sea Cliff 11:15 AM - 12:15 PM Advanced Management of JD Edwards EnterpriseOne with Oracle Enterprise Manager InterContinental - Grand Ballroom B 11:15 AM - 12:15 PM Spark on SPARC Servers: Enterprise-Class IaaS with Oracle Enterprise Manager 12c Moscone West - 3018 11:15 AM - 12:15 PM Pinpoint Production Applications’ Performance Bottlenecks by Using JVM Diagnostics Marriott Marquis - Golden Gate C3 11:15 AM - 12:15 PM Bringing Order to the Masses: Scalable Monitoring with Oracle Enterprise Manager 12c Moscone West - 3020 12:45 PM - 1:45 PM Improving the Performance of Oracle E-Business Suite Applications: Tips from a DBA’s Diary Moscone West - 2018 12:45 PM - 1:45 PM Advanced Management of Oracle PeopleSoft with Oracle Enterprise Manager Moscone West - 3009 12:45 PM - 1:45 PM Managing Sun Servers and Oracle Engineered Systems with Oracle Enterprise Manager Moscone West - 2000 12:45 PM - 1:45 PM Strategies for Configuring Oracle Enterprise Manager 12c in a Secure IT Environment Moscone West - 3018 12:45 PM - 1:45 PM Using Oracle Enterprise Manager 12c to Control Operational Costs Moscone South - 308 2:15 PM - 3:15 PM My Oracle Support: The Proactive 24/7 Assistant for Your Oracle Installations Moscone West - 3018 2:15 PM - 3:15 PM Functional and Load Testing Tips and Techniques for Advanced Testers Moscone South - 307 2:15 PM - 3:15 PM Oracle Enterprise Manager Deployment Best Practices Moscone South - 104 Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter

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