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• Build Mobile App for E-Business Suite Using SOA Suite and ADF Mobile

  - by Michelle Kimihira

  With the upcoming release of Oracle ADF Mobile, I caught up with Srikant Subramaniam, Senior Principal Product Manager, Oracle Fusion Middleware post OpenWorld to learn about the cool hands-on lab at OpenWorld.  For those of you who missed it, you will want to keep reading... Author: Srikant Subramaniam, Senior Principal Product Manager,Oracle Fusion Middleware Oracle ADF Mobile enables rapid and declarative development of native on-device mobile applications. These native applications provide a richer experience for smart devices users running Apple iOS or other mobile platforms. Oracle ADF Mobile protects Oracle customers from technology shifts by adopting a metadata-based development framework that enables developer to develop one app (using Oracle JDeveloper), and deploy to multiple device platforms (starting with iOS and Android).  Oracle ADF Mobile also enables IT organizations to leverage existing expertise in web-based and Java development by adopting a hybrid application architecture that brings together HTML5, Java, and device native container: HTML5 allows developer to deliver device-native user experiences while maintaining portability across different platforms Java allows developers to create modules to support business logic and data services Native container provides integration into device services such as camera, contacts, etc All these technologies are packaged into a development framework that supports declarative application development through Oracle JDeveloper. ADF Mobile also provides out of box integratoin with key Fusion Middleware components, such as SOA Suite and Business Process Management (BPM). Oracle Fusion Middleware provides the necessary infrastructure to extend business processes and services to the mobile device -- enabling the mobile user to participate in human tasks – without the additional “mobile middleware” layer. When coupled with Oracle SOA Suite, this combination can execute business transactions on Oracle E-Business Suite (or any Oracle Application). Demo Use Case: Mobile E-Business Suite (iExpense) Approvals Using an employee expense approval scenario, we illustrate how to use Oracle Fusion Middleware and Oracle ADF Mobile to build application extensions that integrate intelligently with Oracle Applications (For example, E-Business Suite). Building these extensions using Oracle Fusion middleware and ADF makes modifications simple, quick to implement, and easy to maintain/upgrade. As described earlier, this approach also extends Fusion Middleware to mobile users without the additional "Mobile Middleware" layer. The approver is presented with a list of expense reports that have been submitted for approval. These expense reports are retrieved from the backend E-Business Suite and displayed on the mobile device. Approval (or rejection) of the expense report kicks off the workflow in E-Business Suite and takes it to completion. The demo also shows how to integrate with native device services such as email, contacts, BI dashboards as well as a prebuilt PDF viewer (this is especially useful in the expense approval scenario, as there is often a need for the approver to access the submitted receipts). Summary Oracle recommends Fusion Middleware as the application integration platform to deliver critical enterprise data and processes to mobile applications.  Pre-built connectors between Fusion Middleware and Applications greatly accelerates the integration process.  Instead of building individual integration points between mobile applications and individual enterprise applications, Oracle Fusion Middleware enables IT organizations to leverage a common platform to support both desktop and mobile application.  Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Oracle OpenWorld Countdown Begins

  - by Michelle Kimihira

  Oracle OpenWorld is a little over 3 weeks away and it is bigger than ever!  We are very excited to meet with you and share our exciting innovations around Oracle Fusion Middleware. To help you navigate, there will be a series of blogs to help you make the most out of the event. Thomas Kurian, Executive Vice President, Product Development will be delivering his keynote, “The Oracle Cloud: Oracle’s Cloud Platform and Applications Strategy” on Tuesday, October 2 at 8:00 AM – 9:45 AM in Moscone North, Hall D. Be sure to attend this session and gain insight on how Oracle’s complete suite of cloud applications are transforming how customers manage their businesses. Here are the top 5 Oracle Fusion Middleware General Sessions you don’t want to miss: Monday, 10/1 10:45 AM – 11:45 AM GEN9504 - General Session: Innovation Platform for Oracle Apps, Including Fusion Applications Amit Zavery, Vice President, Fusion Middleware Product Management Moscone West, 3002/3004 Monday, 10/1 1:45PM – 2:45 PM GEN11554 – General Session: Extend Oracle Applications to Mobile Devices with Oracle’s Mobile Technologies Moscone West, 3002/3004 Monday, 10/1 4:45 PM – 5:45 PM GEN11422 – General Session: Building and Managing a Private Oracle Java and Middleware Cloud Moscone West, 3014 Tuesday, 10/2 10:15 AM – 11:15 AM GEN9394 - General Session: Oracle Fusion Middleware Strategies Driving Business Innovation Hassan Rizvi, Executive Vice President of Product Development Moscone North, Hall D Tuesday, 10/2 11:45 AM – 12:45AM CON9162 – Oracle Fusion Middleware: Meet This Year’s Most Impressive Customer Projects Moscone West, 3001 Here is what else you can expect to see on the Oracle Fusion Middleware Blog leading up to Oracle OpenWorld 2012. §  Week of 10-14 September: Best of Oracle Fusion Middleware and Oracle Fusion Middleware for Enterprise Applications §  Week of 17-21 September: What to expect in Hassan Rizvi’s (Executive Vice President of Product Development) and Amit Zavery’s (Vice President of Product Management) sessions §  Week of 24-28 September: All Things Mobile and Fusion Middleware Lineup

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• New Executive Q&As on Oracle's Social Services Solution

  - by michael.seback

  According to Calvin Tu, Senior Director Product Management, for Oracle Public Sector, "Government organizations are experiencing unprecedented demand for social services--but many are hampered by..." Read more about the strategy. "They're going to love the ability to automate the prescreening process and eligibility determination, thanks to a natural-language rules engine that..." says John Garrison, Oracle Vice President For CRM Public Sector. Read the rest of the story.

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• Elastic PaaS with WebLogic and OpenStack, part I

  - by Jernej Kaše

  In my previous blog I described the steps to get OpenStack on Solaris up and running. Now we'll explore how WebLogic and OpenStack can work together to deliver truly elastic Middleware Platform as a Service. Middleware / Platform as a Service goals First, let's define what PaaS should be : PaaS offerings facilitate the deployment of applications without the complexity of managing the underlying hardware and software and provisioning hosting capabilities. To break it down: - PaaS provides a complete platform for hosting solutions (Java EE, SOA, BPM, ...) - Infrastructure provisioning (virtual machine, OS, platform) and managing is hidden from the PaaS user [administrator or developer] - Additionally, PaaS could / should define target SLAs, and the platform should ensure the SLAs are meet automatically. PaaS use case To make it more tangible, we have an IT Administrator who has the requirement to deploy a Java EE enterprise application. The application is used by external users who need to submit reports by the end of each month. As a result, the number of concurrent users will fluctuate, with expected huge spikes around the end of each month. The SLA agreed by the management is that no more than 100 requests should be waiting to be processes at any given time. In addition, the IT admin has no more than 3 days to have the platform and the application operational. The Challenges Some of the challenges the IT Administrator is facing are: - how are we going to ensure the processing power? - how are we going to provision the (virtual) machines, Java EE platform and deploy the application? - how are we going to monitor the SLA? - how are we going to react to SLA, and increase capacity?  The Ideal Solution Ideally, the whole process should be automated, "set it and forget" and require no human interaction: - The vendor packages the solution as deployable image(s) - The images are deployed to the IaaS - From there, automated processes take care of SLA  Solution Architecture with WebLogic 12c, Dynamic Clusters, OpenStack & Solaris OracleSolaris provides OS and virtualisation through Solaris Zones OpenStack is a part of Solaris 11.2 and provides Cloud Management (console and API) WebLogic 12c with Dynamic Clusters provides the Platform Trafic Manager provides load balancing On top of out that, we are going to implement a small control script - Cloud Manager - which is going to monitor SLA through WebLogic Diagnostic Framework. In case there are more than 100 pending requests, the script will: - provision a new virtual machine based on image which is configured for the WebLogic domain - add the machine to WebLogic domain - Increase the number of servers in dynamic cluster - Start the newly provisioned server  Stay tuned for part II The hole solution with working demo will be presented in one of our Partner WebCasts in June, exact date TBA. Jernej Kaše is a Fusion Middleware Specialist working closely with Oracle Partners in the ECEMEA region to grow their business by leveraging Oracle technology.

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• Our Favorite Highlights from OpenWorld 2012

  - by Kathy.Miedema

  By Kathy Miedema and Misha Vaughan, Oracle Applications User Experience The Oracle Applications User Experience (UX) team’s activities around OpenWorld expand every year, but this year we certainly raised the bar.   Members of our team helped deliver three, separate, all-day training events in the week prior to OpenWorld. Our Fusion User Experience Advocates (FXA) and Applications UX Sales Ambassadors (SAMBA) have all-new material around the Oracle user experience to deliver at conferences in the coming year - Fusion Applications design patterns, mobile design patterns, and the new face of Fusion. We also delivered a hands-on workshop sharing user experience tools for our customers that is designed to answer this question: "If I have no UX staff, what do I do?" We also spent the weeks just before OpenWorld preparing to talk about the new face of Fusion Applications, a greatly simplified entry experience into Fusion Applications for self-service users, CRM users, and IT managers who want to change the look and feel quickly. Special thanks to Oracle ACE Director Floyd Teter for the first mention of our project.Jeremy Ashley, VP, Oracle Applications User Experience Customers may have seen one of the many OpenWorld session demos of the new face of Fusion, which will be available with Fusion Applications soon. It was shown in sessions by Oracle's Chris Leone, Anthony Lye, and our own Vice President, Jeremy Ashley, among others.   Leone reinforced the importance of user experience as one of three main design principles for Fusion Applications, emphasizing that Fusion was designed from the beginning to be intelligent, social, and mobile. User experience highlights of the new face of Fusion, he said, included the need for "zero training," and he called the experience "easy to use." He added that deploying it for HCM self-service would be effortless.  Customers take part in a usability lab tour during OpenWorld 2012. Customers also may have seen the new face of Fusion on the demogrounds or during one of our teams' chartered lab tours at the end of the week. We tested other new designs at our on-site lab in the Intercontinental Hotel, next to Moscone West. Applications User Experience team members show eye-tracking and mobile demos at OOW. We were also excited to kick off new branches of the Oracle Usability Advisory Board, which now has groups in Latin America and the Middle East, in addition to North America and EMEA.   And we were pleasantly surprised by the interest in one of our latest research projects, Oracle Voice, which is designed to enable faster data input for on-the-go users. We offer a big thank-you to the Nuance demopod for sharing the demo with OpenWorld attendees.  For more information on our program and products like the new face of Fusion, please comment below. 

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• Rolling Back Microsoft CRM during testing

  - by npeterson

  Process related question: Currently we have a multi-tenant installation of MS CRM 4.0 on three servers, Dev, Test, and Live. We are actively working on customizing one of the tenants, but the others are static. During user testing, we often find it necessary to 'start fresh' in one of the tenants. Is it better to try and delete out the changes from the tenant (created accounts, leads, etc), or just revert the database to a backup from before the testing started? Is there compelling reasons why bulk delete is not advisable for MSCRM or that reverting the database frequently could cause issue?

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• Seizing the Moment with Mobility

  - by Kathryn Perry

  A guest post by Hernan Capdevila, Vice President, Oracle Fusion Apps Mobile devices are forcing a paradigm shift in the workplace – they’re changing the way businesses can do business and the type of cultures they can nurture. As our customers talk about their mobile needs, we hear them saying they want instant-on access to enterprise data so workers can be more effective at their jobs anywhere, anytime. They also are interested in being more cost effective from an IT point of view. The mobile revolution – with the idea of BYOD (bring your own device) – has added an interesting dynamic because previously IT was driving the employee device strategy and ecosystem. That's been turned on its head with the consumerization of IT. Now employees are figuring out how to use their personal devices for work purposes and IT has to figure out how to adapt. Blurring the Lines between Work and Personal Life My vision of where businesses will be five years from now is that our work lives and personal lives will be more interwoven together. In turn, enterprises will have to determine how to make employees’ work lives fit more into the fabric of their personal lives. And personal devices like smartphones are going to drive significant business value because they let us accomplish things very incrementally. I can be sitting on a train or in a taxi and be productive. At the end of any meeting, I can capture ideas and tasks or follow up with people in real time. Mobile devices enable this notion of seizing the moment – capitalizing on opportunities that might otherwise have slipped away because we're not connected. For the industry shapers out there, this is game changing. The lean and agile workforce is definitely the future. This notion of the board sitting down with the executive team to lay out strategic objectives for a three- to five-year plan, bringing in HR to determine how they're going to staff the strategic activities, kicking off the execution, and then revisiting the plan in three to five years to create another three- to five-year plan is yesterday's model. Businesses that continue to approach innovating in that way are in the dinosaur age. Today it's about incremental planning and incremental execution, which requires a lot of cohesion and synthesis within the workforce. There needs to be this interweaving notion within the workforce about how ideas cascade down, how people engage, how they stay connected, and how insights are shared. How to Survive and Thrive in Today’s Marketplace The notion of Facebook isn’t new. We lived it pre-Internet days with America Online and Prodigy – Facebook is just the renaissance of these services in a more viral and pervasive way. And given the trajectory of the consumerization of IT with people bringing their personal tooling to work, the enterprise has no option but to adapt. The sooner that businesses realize this from a top-down point of view the sooner that they will be able to really drive significant innovation and adapt to the marketplace. There are a small number of companies right now (I think it's closer to 20% rather than 80%, but the number is expanding) that are able to really innovate in this incremental marketplace. So from a competitive point of view, there's no choice but to be social and stay connected. By far the majority of users on Facebook and LinkedIn are mobile users – people on iPhones, smartphones, Android phones, and tablets. It's not the couch people, right? It's the on-the-go people – those people at the coffee shops. Usually when you're sitting at your desk on a big desktop computer, typically you have better things to do than to be on Facebook. This is a topic I'm extremely passionate about because I think mobile devices are game changing. Mobility delivers significant value to businesses – it also brings dramatic simplification from a functional point of view and transforms our work life experience. Hernan CapdevilaVice President, Oracle Applications Development

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• PHP Script Won't Run - Apache2/MySQL Servers Running, PHP Installed - Ubuntu 10.04

  - by nicorellius

  I am trying to install a CRM on a Linux (Ubuntu 10.04) laptop to do some testing. Installing the current versions of Apache, MySQL and PHP, and getting the CRM to run is easy. It's when I try to go backwards and run it on a previous set of versions I run into problems. This is what I have done: I have installed Apache 2.2.14, MySQL 5.0.83, and PHP 5.2.8. When I type something like mysql --version I get back what I would expect: version and distribution info. The same goes for Apache2 and PHP. The Apache server is running and so is mysqld. So when I go to my browser and look at http://localhost/<CRM dir>/install.php Firefox offers to open the PHP file or save it, as if it doesn't recognize the file. What should happen is that I should get a welcome page and the installation wizard for this CRM distribution should start. I have tried so many different things I probably screwed up something along the way. I have restarted the servers over and over, and even recompiled the versions of MySQL and PHP with no problems. I am hoping I am overlooking something simple because I am lost. Any help is appreciated.

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• Orchestrating the Virtual Enterprise, Part I

  - by Kathryn Perry

  A guest post by Jon Chorley, Oracle's Chief Sustainability Officer & Vice President, SCM Product Strategy During the American Industrial Revolution, the Ford Motor Company did it all. It turned raw materials into a showroom full of Model Ts. It owned a steel mill, a glass factory, and an automobile assembly line. The company was both self-sufficient and innovative and went on to become one of the largest and most profitable companies in the world. Nowadays, it's unusual for any business to follow this vertical integration model because its much harder to be best in class across such a wide a range of capabilities and services. Instead, businesses focus on their core competencies and outsource other business functions to specialized suppliers. They exchange vertical integration for collaboration. When done well, all parties benefit from this arrangement and the collaboration leads to the creation of an agile, lean and successful "virtual enterprise." Case in point: For Sun hardware, Oracle outsources most of its manufacturing and all of its logistics to third parties. These are vital activities, but ones where Oracle doesn't have a core competency, so we shift them to business partners who do. Within our enterprise, we always retain the core functions of product development, support, and most of the sales function, because that's what constitutes our core value to our customers. This is a perfect example of a virtual enterprise.  What are the implications of this? It means that we must exchange direct internal control for indirect external collaboration. This fundamentally changes the relative importance of different business processes, the boundaries of security and information sharing, and the relationship of the supply chain systems to the ERP. The challenge is that the systems required to support this virtual paradigm are still mired in "island enterprise" thinking. But help is at hand. Developments such as the Web, social networks, collaboration, and rules-based orchestration offer great potential to fundamentally re-architect supply chain systems to better support the virtual enterprise.  Supply Chain Management Systems in a Virtual Enterprise Historically enterprise software was constructed to automate the ERP - and then the supply chain systems extended the ERP. They were joined at the hip. In virtual enterprises, the supply chain system needs to be ERP agnostic, sitting above each of the ERPs that are distributed across the virtual enterprise - most of which are operating in other businesses. This is vital so that the supply chain system can manage the flow of material and the related information through the multiple enterprises. It has to have strong collaboration tools. It needs to be highly flexible. Users need to be able to see information that's coming from multiple sources and be able to react and respond to events across those sources.  Oracle Fusion Distributed Order Orchestration (DOO) is a perfect example of a supply chain system designed to operate in this virtual way. DOO embraces the idea that a company's fulfillment challenge is a distributed, multi-enterprise problem. It enables users to manage the process and the trading partners in a uniform way and deliver a consistent user experience while operating over a heterogeneous, virtual enterprise. This is a fundamental shift at the core of managing supply chains. It forces virtual enterprises to think architecturally about how best to construct their supply chain systems. In my next post, I will share examples of companies that have made that shift and talk more about the distributed orchestration process.

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• The Healthy Tension That Mobility Creates

  - by Kathryn Perry

  A guest post by Hernan Capdevila, Vice President, Oracle Fusion Apps In my previous post, I talked about the value of the mobile revolution on businesses and workers. Now let me put on a different hat and view the world from the IT department and the IT leader’s viewpoint. The IT leader has different concerns – around privacy, potential liability of information leakage, and intellectual property protection. These concerns and the leader’s goals create a healthy tension with the users. For example, effective device management becomes a must have for the IT leader, especially if you look at the Android ecosystem as an example. There are benefits to the Android strategy, but there are also drawbacks, such as uniformity – in device management, in operating systems, and in the application taxonomy and capabilities. Whereas, if you compare Android to iOS, Apple's operating system, iOS is more unified, more streamlined, and easier to manage. In either case, this is where mobile device management in the cloud makes good sense. I don't think IT departments should be hosting device management and managing that complexity. It should be a cloud service and I predict it's going to be key for our customers. A New Focus for IT Departments So where does that leave the IT departments? I think their futures are in governance, which is a more strategic play than a tactical one. Device management is tactical and it's the “now” topic. But the mobile phenomenon, if you will, is going to drive significant change in terms of how IT plans, hosts, and deploys enterprise applications. For example, opening up enterprise applications for mobile users presents some challenges unless you deploy more complicated network topologies, such as virtual private networks and threat protection technology. If you really want employees to be mobile you need to remove those kinds of barriers. But I don’t think IT departments want to wrestle with exposing their private enterprise data centers and being responsible for hosted business applications – applications in a sense that they’re making vulnerable to the public world. This opens up a significant need and a significant driver for cloud applications. However, it's not just about taking away the complexity – it's also about taking away the responsibility. Why should every business have to carry the responsibility and figure out all the nuts and bolts of how to protect themselves in this public, mobile world? When you use apps in the cloud, either your vendor or your hosting partner should have figured all that out. They need to assure the business that they are adhering to all sorts of security and compliance regulations so users can be connected and have access to information anywhere anytime. More Ideas and Better Service What’s more interesting is the world of possibilities that the connected, cloud-based world enables. I believe that the one-size-fits-all, uber-best practices, lowest-common denominator-like capabilities will go away. IT will now be able to solve very specific business challenges for the different corporate functions it serves. In this new world, IT will play a key role in enabling different organizations within a company to be best in class and delivering greater value to the line of business managers. IT will actually help to differentiate. Net result is a more agile workforce and business because each department is getting work done its own way.

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• UI Design Patterns : Are you developing a Fusion Apps extension, an ADF or Webcenter App?

  - by asantaga

  A big question I get asked when speaking to partners who are developing Oracle ADF, or Webcenter, Apps is how to make it look nice.. Some of the big SIs ask me, "Do we have any design patterns/guidelines we can use?". .. Alas website design is a very personal thing and each website will have different requirements and needs, however I am now pleased to say we've just launched "Oracle Fusion Applications Design Patterns" website.   The website is the result of many years of Oracle R&D into user interface design for Fusion applications and features a really cool web app which allows you to visualise the UI components in action. Although many of the design patterns are related to ADF , its worth noting that ADF took its lead from Oracle Fusion Applications User Interface needs - not the other way around, its just taken us a while to publish these. Coupled together with the dashboard patterns this makes are really cool extra asset for your kit bag Design Patterns Oracle dashboard patterns and guidelines Usable Apps.oracle.com Enjoy

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• Can Simple & Modern UX Be Sexy? Fusion Apps in 100% #Oracle #ADF Shows How #usableapps #UX #futureofwork

  - by ultan o'broin

  YES! I love the sheer cut-to-the-chase instant beauty and usefulness of my Clear app on iOS. Dropbox really does simplify my ICT world, if not my life. I use those apps every day: on mobile, desktop or web. Clear app Dropbox web UI In the enterprise apps world, you'll love what Oracle Applications User Experience team is doing with our roadmap to simple and modern user experience with Oracle Fusion Applications built with 100% Oracle Application Development Framework (ADF). Simple and modern. A compelling and easily personalized UX for Fusion Apps on your device of choice. Beautiful. Simplicity, it's all part of the BYOD and COIT phenomenon that enterprises need to embrace rather than tolerate or ignore. So, introduce yourself to the new face of Oracle Fusion Applications. More on the Voice of User Experience for Oracle Applications blog.

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• Oracle Fusion Tap: un approccio facile, intuitivo e integrato per l'uso del CRM e dell'HCM su iPad

  - by antonella.buonagurio

  Oracle ha reso  disponibile per tutti Oracle Fusion Tap, un’applicazione nativa per iPad che ridefinisce il livello di produttività che gli utenti possono ottenere anche on-the-go. Oracle Fusion Tap si integra perfettamente con le applicazioni enterprise basate sul cloud e con Oracle Application Cloud Services, richiede la semplice installazione dall’Apple App Store installation. Personalizzato in modo automatico per ciascun utente, Oracle Fusion Tap è in grado di fornire agli utenti esattamente quello di cui hanno bisogno con un semplice tocco delle dita e garantisce quelle funzionalità chiave altamente richieste per rimanere produttivi e mantenere alto il livello del business, anche quando si è lontani dalla scrivania. Provatelo subito scaricandolo dall'Apple Apps Store!

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• No Customer Left Behind

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development What does customer experience mean to you? Is it a strategy for your executives? A new buzz word and marketing term? A bunch of CRM technology with social software added on? For me, customer experience is a customer-centric worldview that produces a deeper understanding of your business and what it takes to achieve sustainable, differentiated success. It requires you to prioritize and examine the journey your customers are on with your brand, so you can answer the question, "How can we drive greater value for our business by delivering a better customer experience?" Businesses that embrace a customer-centric worldview understand their business at a much deeper level than most. They know who their customers are, what their value is, what they do, what they say, what they want, and ultimately what that means to their business. "Why Isn't Everyone Doing It?" We're all consumers who have our own experiences with many brands. Good or bad, some of those experiences stay with us. So viscerally we understand the concept of customer experience from the stories we share. One that stands out in my mind happened as I was preparing to leave for a 12-month job assignment in Europe. I wanted to put my cable television subscription on hold. I wasn't leaving for another vendor. I wasn't upset. I just had a situation where it made sense to put my $180 per month account on pause until I returned. Unfortunately, there was no way for this cable company to acknowledge that I was a loyal customer with a logical request - and to respond accordingly. So, ultimately, they lost my business. Research shows us that it costs six to seven times more to acquire a new customer than to retain an existing one. Heavily funding the efforts of getting new customers and underfunding the efforts of serving the needs of your existing (who are your greatest advocates) is a vicious and costly cycle. "Hey, These Guys Suck!" I love my Apple iPad because it's so easy to use. The explosion of these types of technologies, combined with new media channels, has raised our expectations and made us hyperaware of what's going on and what's available. In addition, social media has given us a megaphone to share experiences both positive and negative with greater impact. We are now an always-on culture that thrives on our ability to access, connect, and share anywhere anytime. If we don't get the service, product, or value we expect, it is easy to tell many people about it. We also can quickly learn where else to get what we want. Consumers have the power of influence and choice at a global scale. The businesses that understand this principle are able to leverage that power to their advantage. The ones that don't, suffer from it. Which camp are you in?Note: This is Part 1 in a three-part series. Stop back for Part 2 on November 19.

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• Kinect Fusion bientôt accessible au public, le système de numérisation 3D temps réel sera intégré au prochain SDK Kinect pour Windows

  Kinect Fusion bientôt accessible aux développeurs le système de numérisation 3D temps réel sera intégré dans le prochain SDK Kinect pour Windows La prochaine mise à jour du SDK de Kinect pour Windows intégrera Kinect Fusion. Kinect Fusion utilise un capteur Kinect mobile qui permet de capter des données de profondeur et de créer des modèles 3D de haute qualité, comme par exemple la modélisation d'une pièce et de son contenu. L'implémentation s'appuie sur le GPU pour le suivi de la caméra. Quant à la reconstruction de surfaces, elle fonctionne en interactif et en temps réel pour permettre la mise en oeuvre d'applications en réalité augmentée ou l'interaction homme-machine. K...

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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. From left to right: Brian Curran, John Kembel, Seth Godin, and George Kembel The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David VapGroup Vice PresidentOracle Applications Product Development

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• wmware fusion 5.0.1, LAN, disconnecting from server [closed]

  - by Maxim

  Currently I am using : OSX 10.7.5 VMWare:5.0.1 with windows 7 professional Problem: Getting disconnected from LAN game. Description: 4 of us are trying to play frozen throne on the same network. The thing is, they are all running windows computers, and I am running W7 on VMware. I haven't made any adjustments other than changing from "sharing internet with my mac" to Bridged network "autodetect". When we start to play, everything works then all of a sudden I get disconnected. This happens every once in a while, the timing differs from time to time. None of the others ever disconnects. What could be the problem? Thanks for the help!

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• Cold Fusion 8 and 9 on IIS 6

  - by David Mesh

  I have a client, who against my better judgement has insisted on doing the following. They have a single IIS 6 on Win 2003 Server Enterprise. It currently runs ColdFusion 8. They want me to install ColdFusion 9 on the server without changing any of the existing sites so that they can develop in CF 9 and upgrade other sites in the future. Yes, I have begged them to use a Dev server, or run on apache on the same box. Can this even be done? Many thanks in advance! DM

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• Want to learn Microsoft-Dynamics CRM. Please suggest for Dynamics Beginners?

  - by Rita

  Hi I need to work on a Dynamics project in next 3 months with Pharmaceutical client. I have been working on .NET technologies from last couple of years. Now I am interestred in learning Microsoft Dynamics. Please suggest how and where to start for the Dynamics Beginners...... your ideas/ any tutorial links / materials/ Books/ Traning/ And your experience? Appreciate your time. Thanks

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• Fusion charts not showing up with Rails 2.3.5

  - by Kiran

  Hi i am not able to show up Fusion charts using RoR 2.3.5, just trying to showup the single_series array method for 3d bar graph Anybody has similar issue ? please help

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• {Microsoft CRM 4.0} How to send e-mail to some users who has salesperson security role.

  - by erdogan uslu

  Hi, I created a workflow . My workflow sends e-mails to users who has salesperson security role. But I have big problem. After I export and import customizations in different company users of old company are shown on the e-mail template. How can I create a worflow which sends e-mail to users who has selected security role. Regards, Erdogan Uslu

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• Do You Want "Normal?" Good luck!

  - by divya.malik

  By Steve Diamond Much has been written about "The New Normal." One thing is for sure: whatever THAT is, economically speaking we won't be experiencing it anytime soon. Sure, we're well beyond the "no floor" perception of 18 months ago--which is certainly comforting, but ask any senior executive and they'll tell you of the constant rigor necessary to continually adapt to an ever-changing macro environment. This brings me to a suggestion that you tune in to a Deloitte Webinar titled, "The New Normal: Embrace Complexity or Seek to Simplify." It features the perspectives on this very topic of Jessica Blume, a principal at Deloitte; and Kirk Mosher, VP of CRM Marketing at Oracle.

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• La réponse d’Oracle aux nouveaux enjeux de la Grande Distribution Catégorie Apps

  - by Valérie De Montvallon

  Retrouvez l'interview de Franck Westrelin, Directeur Associé Oracle Retail, lors du Retail Business Technologie Forum du 20 novembre 2012 à Paris. Résumé de l'interview : Franck Westerlin discute des grandes tendances de la distribution : les changements du comportement client, l'étendu des outils d’achat et d’interactions clients, l'environnement concurrentiel et saturé… Il présente aussi les attentes des consommateurs actuels : une expérience d’achat de qualité, l'homogénéité et la cohérence par rapport aux points d’interactions avec les distributeurs. Enfin, il démontre comment Oracle répond à ces enjeux grâce à l'innovation : optimisation des interactions client et des processus métier (Gestion commerciale, eCommerce, planifications, CRM, back office magasin, supply chain…) Retrouvez l'interview sur notre Chaine Youtube Oracle Applications France ! 

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• Mega Trends 4 Financial Services, 21 maggio 2014

  - by Claudia Caramelli-Oracle

  Oracle ha sponsorizzato questo evento dedicato alle Banche e al mondo assicurativo. Il tema principale è stato cercare di capire come esplorare il futuro per migliorare il coinvolgimento dei clienti e le innovazioni in questo mercato. Oracle ha avuto l'opportunità di incontrare i Direttori Generali e i CxO delle più importanti banche italiane, internazionali e assicurazioni in oltre quattro momenti diversi: 1. Cena executive il 20 maggio2. Sessione plenaria3. Sessione parallela con il tema: Social & Digital Engaging4. CRM & Dig Data IntelligenceL'hashtag #mt4financialservices  ha visto un grosso movimento su Twitter: questo dimostra come le tematiche di cui si è discusso durante l'evento devono e trovano un reale riscontro in quello che è il mercato di riferimento. C'è interesse e soprattutto il mercato aspetta solo di essere ingaggiato in queste modalità! Per maggiori informazioni scrivi a Silvia Valgoi

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• Do You Want "Normal?" Good luck!

  - by steve.diamond

  Much has been written about "The New Normal." One thing is for sure: whatever THAT is, economically speaking we won't be experiencing it anytime soon. Sure, we're well beyond the "no floor" perception of 18 months ago--which is certainly comforting, but ask any senior executive and they'll tell you of the constant rigor necessary to continually adapt to an ever-changing macro environment. This brings me to a suggestion that you tune in to a Deloitte Webinar titled, "The New Normal: Embrace Complexity or Seek to Simplify." It features the perspectives on this very topic of Jessica Blume, a principal at Deloitte; and Kirk Mosher, VP of CRM Marketing at Oracle.

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