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• How to handle bugs that I think I fixed, but I'm not entirely sure

  - by vsz

  There are some types of bugs which are very hard to reproduce, happen very rarely and seemingly by random. It can happen, that I find a possible cause, fix it, test the program, and can't reproduce the bug. However, as it was impossible to reliably reproduce the bug and it happened so rarely, how can I indicate this in a bugtracker? What is the common way of doing it? If I set the status to fixed, and the solution to fixed, it would mean something completely fixed, wouldn't it? Is it common practice to set the status to fixed and the solution to open, to indicate to the testers, that "it's probably fixed, but needs more attention to make sure" ? Edit: most (if not all) bugtrackers have two properties for the status of a bug, maybe the names are not the same. By status I mean new, assigned, fixed, closed, etc., and by solution I mean open (new), fixed, unsolvable, not reproducible, duplicate, not a bug, etc.

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• More information about worldwide nodes how to get?

  - by Aubergine

  The context: Six hosts across worldwide were traced over week from UK. Ten thousands of lines to be parsed and analysed. And then I try to find any clue of geographical information and path - from where it jumps where. Then after Austria or Germany(each time different) I have mysterious 62.208.72.6 which in GEO LOC gives me Falklands Islands (which is where my target host is by the way, but before target host I still have 5 other nodes) Then I do whois for this 62.208.72.6 route: 62.208.0.0/16 descr: DE-ECRC-62-208-0-0 origin: AS1273 mnt-by: CW-EUROPE-GSOC source: RIPE # Filtered Why it says Europe now? How to understand this enigma code? I want to confirm more or less whether this is in europe or in falkland islands? But it can't be in FK yet as after next two hosts I get New York? Could you also tell me what does this CW-EUROPE-GSOC abbreviation means. (To preserve your sanity better not google, unless you already know it :-D) And the actual whois for the destination/target host, which completely destroys my head: route: 195.248.193.0/24 descr: HORIZON descr: Cable and Wireless Falkland Islands descr: Via Cable and Wireless Communications UK origin: AS5551 mnt-by: AS5551-MNT source: RIPE # Filtered How is it Via Cable and Wireless Communications UK if two nodes before I was in New York? Thank you guys,

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• What is the role of traditional issue tracker when Scrum / Kanban board is used?

  - by Borek

  From a very high level view, to me it seems there are generally 2 types of Project Management tools: Traditional issue trackers like Fogbugz, JIRA, BugZilla, Trac, Redmine etc. Virtual card boards / agile project management tools like Pivotal Tracker, GreenHopper, AgileZen, Trello etc. Sure, they overlap in one way or another, e.g. Pivotal Tracker tasks can be imported to JIRA, GreenHopper itself is implemented on top of JIRA issue base etc. but I think one can still see the difference in orientation between those two types of tools. Traditional issue tracker seems to be used even in companies otherwise doing agile project management. My question is, why do they do that? I also feel that we should use an issue tracker in my company but when I'm thinking about it, I'm not actually sure why should we need it. For example, Trello development seems to be managed by using Trello itself (see this virtual wall) even though they have access to Fogbugz, one of the best issue trackers around. So maybe we don't need traditional issue tracker when we'll be doing 100% of our work in an agile manner using one of the agile PM tools?

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• Rewrite Generic URLs into real URLs on Google Analytics

  - by valdroni

  I have an iPhone app for a forum which also has a limited Google Analytics reporting. This app reports the page views in following generic form: /forum/67 /thread/29036 etc... The numbers above represent forum and thread ID's I am trying to set an Advanced filter, which will rewrite/report the page views in Google Analytics in following form: http://www.mysite.com/forum-67.html http://www.mysite.com/thread-29036.html Can someone please assist me in creating an Advanced Google Analytics filter which will enable me to see URL's so they can be live and send to correct page. Is there another method to achieve what I'm looking for ? Obviously there will be a need for some RegExp matches, but I cannot get around it.

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• Track those visitors who come through a particular link

  - by busybee235

  I want to track visitors who come to my site through a particular link. For example, those visitors coming from http://www.domain.com/abc123, I can get their pageviews, time on site, bounce rate, referrer pages per visit etc. After that I can store that info into by database on daily basis. Can anyone suggest any service or api or any software for the same? I have used Google Analytics utm tags that work straight well for my requirement but I don't know how many links I can track with it. I have around 80-100 links to track a day and the number of links will be increasing. I couldn't find any documentation regarding limit of campaigns in GA. If there's no such limit, I can start this project. Thanks

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• better way to track defect sources in tfs

  - by deostroll

  What is the best way to track defect sources in tfs? We have various teams for a project like the vulnerability team, the customer, pre-sales, etc. We give a build and these teams independently test it. They do not have access to our tfs system. So they usually send in their defects via email. It will usually be send in an excel format. Our testing team takes these up and logs them into tfs. Sometimes they modify the original defect description (in excel) and add the expected/actual results. Sometimes they miss to cite the source. I am talking about managing the various sources as such. Is there a way we can add these sources into tfs, and actually link this particular source with the defects, with individual comments associated with them (saying where in the source we can find the actual material for the defect).

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• Bug once in a while,but high priority

  - by Shirish11

  I am working on a CNC (computer numerical control) project which cuts shapes into metal with help of laser. Now my problem is once in a while (1-2 times in 20 odd days) the cutting goes wrong or not according to what is set. But this causes loss so the client is not very happy about it. I tried to find out the the cause of it by Including log files Debugging Repeating the same environment. But it wont repeat. A pause and continue operation will again make it to run smoothly with the bug reappearing. How do I tackle this issue? Should I state it as a Hardware Problem?

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• Track Promotional Code Sales

  - by Scott

  Is there a way I can track actual sales on purchases utilizing Promo or Discount Codes obtained through my site? My site will link to e-commerce sites where users can use those promo codes on their purchases to save money. My site will not actually be selling any items, it is all referrals to other sites. I want this to be done outside of any 3rd party commission platform such as Commission Junction or LinkShare. Thanks!

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• System for registering bugs, enhancements and invoice them?

  - by Roland Bengtsson

  I am searching suggestions for improvements? Currently our team use Github Issues to register changes in our software. Sometimes our customers have requirements that we will invoice them for. So now we reqister the same issue again in CRM. Unfortunately, the workflow is not as smooth as Github Issues and most developers try to avoid CRM if possible. It also feels waste of time to register the same issue twice. Are there any suggestions for better workflow than this?

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• Programmer logbook application?

  - by jsoldi

  I've just released my application to the public, and I'm working on an updated version, but I really think I should keep track of ALL the code changes. In case some functionality suddenly starts failing, with a history of all the changes I made it would be a lot easier to figure out where I messed it up, in case the problem wasn't already there. The ideal would be to have a super fast computer with a huge hard drive and an application that automatically saves a backup of the whole project every time I change a line in the code, with some file comparison tool that would show me every difference between any two backed up projects, but that's not really possible for now. So, do you know any application that makes it easy for a programmer to keep track of the changes made to the source code?

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• Getting the keyword as a parameter from Adwords using ValueTrack

  - by Stephen Ostermiller

  I set up an AdWords campaign for website following the instructions for Google AdWords ValueTrack. One of the things that it is supposed to be able to do is pass the keyword as a URL parameter using the code {keyword} in the URL. I set it up for integration with Google Analytics such the landing URLs would look like: http://example.com/landing.html?utm_source=adwords&utm_medium=cpc&utm_term=%7Bkeyword%7D&utm_content=my_content&utm_campaign=my_page where {keyword} is in the utm_term parameter. Hower, this keyword substitution isn't happening. Why?

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• how to start fixing bugs in open source softwares

  - by suryak

  I a student and have good knowledge in C programming and like to contribute any open source project which is developed in C. I searched sourceforge and selected 7-Zip because its widely used one and developed using C. I thought to start first by fixing bugs (which was suggested by many people in their websites) and gone through few bugs but couldn't understand how to respond to them and how to start fixing them.. I didn't understand anything. Could you please explain how to approach this.. I have even gone through some files in the source code which I downloaded but didn't understood anything. Please help me!

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• Turn-around time in PHP

  - by user73409

  Is there any one who had tried to build/convert a php version of the Excel method in computing Turn-around time(excluding holidays, weekends and non-business hours)? Excel Turn-around Time Computation: =(NETWORKDAYS(A2,B2,H$1:H$10)-1)*("17:00"-"8:00")+IF(NETWORKDAYS(B2,B2,H$1:H$10),MEDIAN(MOD(B2,1),"17:00","8:00"),"17:00")-MEDIAN(NETWORKDAYS(A2,A2,H$1:H$10)*MOD(A2,1),"17:00","8:00") :REF-URL[http://www.mrexcel.com/forum/excel-questions/514097-i-need-formual-calculate-turn-around-time.html] Thanks.

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• I want to trace the activity of my customize link sent via email or on chat to my custome

  - by anilkumble789

  I want to trace the activity of my customize link sent via email or on chat to my customer. Activity like : whether they opened the link or not? How much time they were on page? examples: I have decided to sent business proposal link to Mr.ABC and Mr.XYZ So, for ABC the link would be like : www.mycompany.com/proposal ....abc... So, for XYZ the link would be like : www.mycompany.com/proposal ....xyz... its like link analytic. How to go ahead with with it?

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• Why do some open source projects do not allow to report issues in a public issue tracker?

  - by linquize

  Why do some open source projects do not allow to report issues in a public issue tracker? Those projects requires the issues to be reported via email, and the issues may be forwarded to people in mailing list. Users may repeatedly report the same issue if there is no public issue tracker, as they have no easy way to know what have been reported before. The project team members need to spend extra time answering those repeated issues. Some projects do have a public issue tracker, but the issues are still reported through email and they are posted only by the project team only after filtering. It does not allow anyone to report directly in issue tracker. (example: SVN) Such arrangement is not transparent nor open, which I think it violates the philosophy of open source. And it is outdated.

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• What's better in terms of user experience - providing an email address or a link to my projects github account?

  - by Oliver Weiler

  What's better in terms of user experience? Provide the user an email account where he can report bugs, or a link to the projects github issues page (which requires a github account but may be easier to submit bugs to)? EDIT The application is a Bash script hosted on github. The GNU Coding Standards suggests using an email address, which may or may not an appropriate solution. Target audience is the CLI power user.

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• Forking a repo on GitHub but allowing new issues on the fork

  - by Tom Swirly

  I have previously forked other people's repos on GitHub, and I have noticed that issues stay with the original repo, and that I can't file issues on the forked repo. I now have the following task. I am working for a small business where development was being done by one of the principals on his personal account. He has amicably left the project, and we would like to migrate that project away from his personal account to a new "role" account on GitHub. I would naturally fork the repo, in order to preserve the code history, but then I'll end up with a repo where we can't file new issues, which is quite undesirable. How can I make a copy of this original repo into our new account, ideally still preserving code history, but be able to file new issues within this new account?

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• Personal/career objectives tracker

  - by scottyab

  Looking for a simple, clean and easy to use personal/career objectives tracker for my team of ~10 developers something like what remember the milk is for tasks. At the moment I track these in a google doc, but ideally like a system where I can browse the teams objectives, add a team objective and it automatically appear on members personal objectives. Also where team members can add/manage their own objectives, browse colleges public/team objectives. Ideally it would also have option for people to add personal out side of work objectives for personal dev projects. Anyone used a tool to do this? our a combination of existing tools like gdocs, rtm?

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• Why do some open-source projects NOT have a public issue tracker?

  - by linquize

  Why do some open source projects not allow to report issues in a public issue tracker? Those projects require the issues to be reported via email, and the issues may be forwarded to people in a mailing list. Users may repeatedly report the same issue if there is no public issue tracker, as they have no easy way to know what has been reported before. The project team members need to spend extra time answering those repeated issues. Some projects do have a public issue tracker but the issues are still reported through email and they are posted by the project team only after filtering. It does not allow anyone to report directly in issue tracker (example: SVN). Such arrangement is not transparent nor open, which I think violates the philosophy of open source. And it is outdated.

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• Best stats tool for cross-domain traacking

  - by kidbrax

  We build a webapp that allows users to run the app under their own subdomain. So we run the app under search.domainX.com, search.domainY.com and so on. They each have their own Google Analytics to track individual stats. But we want to know what general traffic for all clients of our app. So we want to know stuff like "among all our clients we had x number of views." What is the best way tool to track that sort of thing.

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• Good analytics tools that can track visitor actions from a particular source?

  - by tnorthcutt

  Are there good tools that can track what actions a certain subset of visitors (i.e. from a particular source) do once they're on your site? As far as I know (which could be wrong), Google Analytics can't do this beyond telling you how long they stayed, bounce rate, and average number of pages. I'm looking for something that can tell me which links they clicked on, and if possible break it down per-visitor. Free solutions would be great, but I'm anticipating that this would require a paid solution.

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• Bug severity classification issues

  - by KyleMinn

  In a book I have, there is a following classification of defect: Critical : A defect receives a “critical” severity level if one or more critical system functionalities are impaired by a defect with is impaired and there is no workaround. High: A defect receives a “high” severity level if some fundamental system functionalities are impaired but a workaround exists. Medium: A defect receives a “medium” severity level if no critical functionality is impaired and a workaround exists for the defect. Low: A defect receives a “low” severity level if the problem involves a cosmetic feature of the system. To be honest, I do not get it.. For example point 2. What if fundamental but not critical feature is impaired and there is NOT a workaround. The same for point 3: what if no critical functionality is affected but there is no workaround? E.g. optional field in the registration form does not work. No workaround but barely an issue.

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• How to track users who access an app three times a week in Google Analytics

  - by exceptionerror

  I have an IOS app that is being tracked, and I'm looking to find unique users who use the app 3 or more times a week. I am able to find users who logged three sessions in a particular week, but I'd like to find users who log three sessions every week since a given start period. Similarly, I'd like to find the number of users who use the app 1 time a week and one and 1 time a month. Is this possible through Google Analytics?

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• With Bluetooth keyboard, Bluetooth mouse movement is jerky on Macbook Pro

  - by donut

  I have a Macbook Pro 2,2 from early 2007. I've been using a Targus Bluetooth Laser Mouse for Mac for over a year now and its been wonderful (except for the optical scroll). Tracking has been as smooth as butter. Then someone game me an old Apple Wireless (Bluetooth) Keyboard. When both are connected, the keyboard seems to work just fine but the mouse's tracking is jerky and mouse clicks are occasionally missed. Using the trackpad on my laptop is still smooth and silk. Any ideas of fixing this or do I need a wired keyboard? I'm running Mac OS X 10.5.8

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• Disable click action after letting up a mouse wheel hold scroll in Chrome browser

  - by Joe Miller

  I apologize in advance for the confusing title, not sure what the best way to describe this action is. Basically, I am holding down the mouse wheel and then moving the mouse itself up and down to scroll (not actually rotating the mouse wheel forward or backward). This is often the most convenient way to scroll for me. Unfortunately, when I scroll in this way, and then let up the mouse wheel again, it performs a click action, so if the arrow happens to land on a link when I let up the mouse wheel, I end up inadvertently clicking that link. How can I prevent the mouse from performing a click action when I use the mouse wheel to scroll by holding it down and then letting it up when I am done scrolling? It seems like this is only happening in the Chrome browser. Thanks! Windows 7, Chrome Browser, Logitech Mouse

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