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• Healthcare and Distributed Data Don't Mix

  - by [email protected]

  How many times have you heard the story?  Hard disk goes missing, USB thumb drive goes missing, laptop goes missing...Not a week goes by that we don't hear about our data going missing...  Healthcare data is a big one, but we hear about credit card data, pricing info, corporate intellectual property...  When I have spoken at Security and IT conferences part of my message is "Why do you give your users data to lose in the first place?"  I don't suggest they can't have access to it...in fact I work for the company that provides the premiere data security and desktop solutions that DO provide access.  Access isn't the issue.  'Keeping the data' is the issue.We are all human - we all make mistakes... I fault no one for having their car stolen or that they dropped a USB thumb drive. (well, except the thieves - I can certainly find some fault there)  Where I find fault is in policy (or lack thereof sometimes) that allows users to carry around private, and important, data with them.  Mr. Director of IT - It is your fault, not theirs.  Ms. CSO - Look in the mirror.It isn't like one can't find a network to access the data from.  You are on a network right now.  How many Wireless ones (wifi, mifi, cellular...) are there around you, right now?  Allowing employees to remove data from the confines of (wait for it... ) THE DATA CENTER is just plain indefensible when it isn't required.  The argument that the laptop had a password and the hard disk was encrypted is ridiculous.  An encrypted drive tells thieves that before they sell the stolen unit for $75, they should crack the encryption and ascertain what the REAL value of the laptop is... credit card info, Identity info, pricing lists, banking transactions... a veritable treasure trove of info people give away on an 'encrypted disk'.What started this latest rant on lack of data control was an article in Government Health IT that was forwarded to me by Denny Olson, an Oracle Principal Sales Consultant in Minnesota.  The full article is here, but the point was that a couple laptops went missing in a couple different cases, and.. well... no one knows where the data is, and yes - they were loaded with patient info.  What were you thinking?Obviously you can't steal data form a Sun Ray appliance... since it has no data, nor any storage to keep the data on, and Secure Global Desktop allows access from Macs, Linux and Windows client devices...  but in all cases, there is no keeping the data unless you explicitly allow for it in your policy.   Since you can get at the data securely from any network, why would you want to take personal responsibility for it?  Both Sun Rays and Secure Global Desktop are widely used in Healthcare... but clearly not widely enough.We need to do a better job of getting the message out -  Healthcare (or insert your business type here) and distributed data don't mix. Then add Hot Desking and 'follow me printing' and you have something that Clinicians (and CSOs) love.Thanks for putting up my blood pressure, Denny.

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• Why Your ERP System Isn't Ready for the Next Evolution of the Enterprise

  - by ken.pulverman

    ERP has been the backbone of enterprise software.  The data held in your ERP system is core of most companies.  Efficiencies gained through the accounting and resource allocation through ERP software have literally saved companies trillions of dollars. Not only does everything seem to be fine with your ERP system, you haven't had to touch it in years.  Why aren't you ready for what comes next? Well judging by the growth rates in the space (Oracle posted only a 3% growth rate, while SAP showed a 12% decline) there hasn't been much modernization going on, just a little replacement activity. If you are like most companies, your ERP system is connected to a proprietary middleware solution that only effectively talks with a handful of other systems you might have acquired from the same vendor.   Connecting your legacy system through proprietary middleware is expensive and brittle and if you are like most companies, you were only willing to pay an SI so much before you said "enough."  So your ERP is working.  It's humming along.  You might not be able to get Order to Promise information when you take orders in your call center, but there are work arounds that work just fine. So what's the problem? The problem is that you built your business around your ERP core, and now there is such pressure to innovate your business processes to keep up that you need a whole new slew of modern apps and you need ERP data to be accessible from everywhere.   Every time you change a sales territory or a comp plan or change a benefits provider your ERP system, literally the economic brain of your business, needs to know what's going on.  And this giant need to access and provide information to your ERP is only growing. What makes matters even more challenging is that apps today come in every flavor under the Sun™.   SaaS, cloud, managed, hybrid, outsourced, composite....and they all have different integration protocols. The only easy way to get ahead of all this is to modernize the way you connect and run your applications.  Unlike the middleware solutions of yesteryear, modern middleware is effectively the operating system of the enterprise.  In the same way that you rely on Apple, Microsoft, and Google to find a video driver for your 23" monitor or to ensure the Word or Keynote runs, modern middleware takes care of intra-application connectivity and process execution.  It effectively allows you to take ERP out of the middle while ensuring connectivity to your vital data for anything you want to do.  The diagram below reflects that change.    In this model, the hegemony of ERP is over.  It too has to become a stealthy modern app to help you quickly adapt to business changes while managing vital information.  And through modern middleware it will connect to everything.  So yes ERP as we've know it is dead, but long live ERP as a connected application member of the modern enterprise. I want to Thank Andrew Zoldan, Group Vice President Oracle Manufacturing Industries Business Unit for introducing me to how some of his biggest customers have benefited by modernizing their applications infrastructure and making ERP a connected application. by John Burke, Group Vice President, Applications Business Unit

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• Why Your ERP System Isn't Ready for the Next Evolution of the Enterprise

  - by [email protected]

  By ken.pulverman on March 24, 2010 8:51 AM ERP has been the backbone of enterprise software. The data held in your ERP system is core of most companies. Efficiencies gained through the accounting and resource allocation through ERP software have literally saved companies trillions of dollars. Not only does everything seem to be fine with your ERP system, you haven't had to touch it in years. Why aren't you ready for what comes next? Well judging by the growth rates in the space (Oracle posted only a 3% growth rate, while SAP showed a 12% decline) there hasn't been much modernization going on, just a little replacement activity. If you are like most companies, your ERP system is connected to a proprietary middleware solution that only effectively talks with a handful of other systems you might have acquired from the same vendor. Connecting your legacy system through proprietary middleware is expensive and brittle and if you are like most companies, you were only willing to pay an SI so much before you said "enough." So your ERP is working. It's humming along. You might not be able to get Order to Promise information when you take orders in your call center, but there are work arounds that work just fine. So what's the problem? The problem is that you built your business around your ERP core, and now there is such pressure to innovate your business processes to keep up that you need a whole new slew of modern apps and you need ERP data to be accessible from everywhere. Every time you change a sales territory or a comp plan or change a benefits provider your ERP system, literally the economic brain of your business, needs to know what's going on. And this giant need to access and provide information to your ERP is only growing. What makes matters even more challenging is that apps today come in every flavor under the Sun™. SaaS, cloud, managed, hybrid, outsourced, composite....and they all have different integration protocols. The only easy way to get ahead of all this is to modernize the way you connect and run your applications. Unlike the middleware solutions of yesteryear, modern middleware is effectively the operating system of the enterprise. In the same way that you rely on Apple, Microsoft, and Google to find a video driver for your 23" monitor or to ensure that Word or Keynote runs, modern middleware takes care of intra-application connectivity and process execution. It effectively allows you to take ERP out of the middle while ensuring connectivity to your vital data for anything you want to do. The diagram below reflects that change. In this model, the hegemony of ERP is over. It too has to become a stealthy modern app to help you quickly adapt to business changes while managing vital information. And through modern middleware it will connect to everything. So yes ERP as we've know it is dead, but long live ERP as a connected application member of the modern enterprise. I want to Thank Andrew Zoldan, Group Vice President Oracle Manufacturing Industries Business Unit for introducing me to how some of his biggest customers have benefited by modernizing their applications infrastructure and making ERP a connected application. by John Burke, Group Vice President, Applications Business Unit

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• Industry perspectives on managing content

  - by aahluwalia

  Earlier this week I was noodling over a topic for my first blog post. My intention for this blog is to bring a practitioner's perspective on ECM to the community; to share and collaborate on best practices and approaches that address today's business problems. Reviewing my past 14 years of experience with web technologies, I wondered what topic would serve as a good "conversation starter". During this time, I received a call from a friend who was seeking insights on how content management applies to specific industries. She approached me because she vaguely remembered that I had worked in the Health Insurance industry in the recent past. She wanted me to tell her about the specific business needs of this industry. She was in for quite a surprise as she found out that I had spent the better part of a decade managing content within the Health Insurance industry and I discovered a great topic for my first blog post! I offer some insights from Health Insurance and invite my fellow practitioners to share their insights from other industries. What does content management mean to these industries? What can solution providers be aware of when offering solutions to these industries? The United States health care system relies heavily on private health insurance, which is the primary source of coverage for approximately 58% Americans. In the late 19th century, "accident insurance" began to be available, which operated much like modern disability insurance. In the late 20th century, traditional disability insurance evolved into modern health insurance programs. The first thing a solution provider must be aware of about the Health Insurance industry is that it tends to be transaction intensive. They are the ones who manage and administer our health plans and process our claims when we visit our health care providers. It helps to keep in mind that they are in the business of delivering health insurance and not technology. You may find the mindset conservative in comparison to the IT industry, however, the Health Insurance industry has benefited and will continue to benefit from the efficiency that technology brings to traditionally paper-driven processes. We are all aware of the impact that Healthcare reform bill has had a significant impact on the Health Insurance industry. They are under a great deal of pressure to explore ways to reduce their administrative costs and increase operational efficiency. Overall, administrative costs of health insurance include the insurer's cost to administer the health plan, the costs borne by employers, health-care providers, governments and individual consumers. Inefficiencies plague health insurance, owing largely to the absence of standardized processes across the industry. To achieve this, industry leaders have come together to establish standards and invest in initiatives to help their healthcare provider partners transition to the next generation of healthcare technology. The move to online services and paperless explanation of benefits are some manifestations of technological advancements in health insurance. Several companies have adopted Toyota's LEAN methodology or Six Sigma principles to improve quality, reduce waste and excessive costs, thereby increasing the value of their plan offerings. A growing number of health insurance companies have transformed their business systems in the past decade alone and adopted some form of content management to reduce the costs involved in administering health plans. The key strategy has been to convert paper documents and forms into electronic formats, automate the content development process and securely distribute content to various audiences via diverse marketing channels, including web and mobile. Enterprise content management solutions can enable document capture of claim forms, manage digital assets, integrate with Enterprise Resource Planning (ERP) and Human Capital Management (HCM) solutions, build Business Process Management (BPM) processes, define retention and disposition instructions to comply with state and federal regulations and allow eBusiness and Marketing departments to develop and deliver web content to multiple websites, mobile devices and portals. Content can be shared securely within and outside the organization using Information Rights Management.  At the end of the day, solution providers who can translate strategic goals into solutions that maximize process automation, increase ease of use and minimize IT overhead are likely to be successful in today's health insurance environment.

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• How to move complete SharePoint Server 2007 from one box to another

  - by DipeshBhanani

  It was time of my first onsite client assignment on SharePoint. Client had one server production environment. They wanted to upgrade the topology with completely new SharePoint Farm of three servers. So, the task was to move whole MOSS 2007 stuff to the new server environment without impacting data. The last three scary words “… without impacting data…” were actually putting pressure on my head. Moreover SSP was required to move because additional information has been added for users apart from AD import.   I thought I had to do only backup and restore. It appeared pretty easy at first thought. Just because of these damn scary words, I thought to check out on internet for guidance related to this scenario. I couldn’t get anything except general guidance of moving server on Microsoft TechNet site. I promised myself for starting blogs with this post if I would be successful in this task. Well, I took long time to write this but finally made it. I hope it will be useful to all guys looking for SharePoint server movement.   Before beginning restoration, make sure that, there is no difference in versions of SharePoint at source and destination server. Also check whether the state of SharePoint Installation at the time of backup and restore is same or not. (E.g. SharePoint related service packs and patches if any)   The main tasks of the server movement are as follow:   Backup all the databases Install and configure SharePoint on new environment Deploy all solution (WSP Files) globally to destination server- for installing features attached to the solutions Install all the custom features Deploy/Copy custom pages/files which are added to the “12Hive” folder later Restore SSP Restore My Site Restore other web application   Tasks 3 to 5 are for making sure that we have configured the environment well enough for the web application to be restored successfully. The main and complex task was restoring SSP. I have started restoring SSP through Central Admin. After a while, the restoration status was updated to “unsuccessful”. “Damn it, what went wrong?” I thought looking at the error detail down the page. I couldn’t remember the error message but I had corrected and restored it again.   Actually once you fail restoring SSP, until and unless you don’t clean all related stuff well, your restoration will be failed again and again. I wanted to find the actual reason. So cleaned, restored, cleaned, restored… I had tried almost 5-6 times and finally, I succeeded. I had realized how pleasant it is, to see the word “Successful” on the screen. Without wasting your much time to read, let me write all the detailed steps of restoring SSP:   Delete the SSP through following STSADM command. stsadm -o deletessp -title <SSP name> -deletedatabases -force e.g.: stsadm -o deletessp -title SharedServices1 -deletedatabases –force Check and delete the web application associated with SSP if it exists. Remove Link from Check and remove “Alternate Access Mapping” associated with SSP if it exists. Check and delete IIS site as well as application pool associated with SSP if it exists. Stop following services: ·         Office SharePoint Server Search ·         Windows SharePoint Services Search ·         Windows SharePoint Services Help Search Delete all the databases associated/related to SSP from SQL Server. Reset IIS. Start again following services: ·         Office SharePoint Server Search ·         Windows SharePoint Services Search ·         Windows SharePoint Services Help Search Restore the new SSP.   After the SSP restoration, all other stuffs had completed very smoothly without any more issues. I did few modifications to sites for change of server name and finally, the new environment was ready.

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• Python Coding standards vs. productivity

  - by Shroatmeister

  I work for a large humanitarian organisation, on a project building software that could help save lives in emergencies by speeding up the distribution of food. Many NGOs desperately need our software and we are weeks behind schedule. One thing that worries me in this project is what I think is an excessive focus on coding standards. We write in python/django and use a version of PEP0008, with various modifications e.g. line lengths can go up to 160 chars and all lines should go that long if possible, no blank lines between imports, line wrapping rules that apply only to certain kinds of classes, lots of templates that we must use, even if they aren't the best way to solve a problem etc. etc. One core dev spent a week rewriting a major part of the system to meet the then new coding standards, throwing away several suites of tests in the process, as the rewrite meant they were 'invalid'. We spent two weeks rewriting all the functionality that was lost, and fixing bugs. He is the lead dev and his word carries weight, so he has convinced the project manager that these standards are necessary. The junior devs do as they are told. I sense that the project manager has a strong feeling of cognitive dissonance about all this but nevertheless agrees with it vehemently as he feels unsure what else to do. Today I got in serious trouble because I had forgotten to put some spaces after commas in a keyword argument. I was literally shouted at by two other devs and the project manager during a Skype call. Personally I think coding standards are important but also think that we are wasting a lot of time obsessing with them, and when I verbalized this it provoked rage. I'm seen as a troublemaker in the team, a team that is looking for scapegoats for its failings. Since the introduction of the coding standards, the team's productivity has measurably plummeted, however this only reinforces the obsession, i.e. the lead dev simply blames our non-adherence to standards for the lack of progress. He believes that we can't read each other's code if we don't adhere to the conventions. This is starting to turn sticky. Now I am trying to modify various scripts, autopep8, pep8ify and PythonTidy to try to match the conventions. We also run pep8 against source code but there are so many implicit amendments to our standard that it's hard to track them all. The lead dev simple picks faults that the pep8 script doesn't pick up and shouts at us in the next stand-up meeting. Every week there are new additions to the coding standards that force us to rewrite existing, working, tested code. Thank heavens we still have tests, (I reverted some commits and fixed a bunch of the ones he removed). All the while there is increasing pressure to meet the deadline. I believe a fundamental issue is that the lead dev and another core dev refuse to trust other developers to do their job. But how to deal with that? We can't do our job because we are too busy rewriting everything. I've never encountered this dynamic in a software engineering team. Am I wrong to question their adherence to coding standards? Has anyone else experienced a similar situation and how have they dealt with it successfully? (I'm not looking for a discussion just actual solutions people have found)

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• App Stores&ndash;In All Things, Its Quality Over Quantity

  - by D'Arcy Lussier

  Everybody has an opinion about Windows 8. People love it, people hate it, people are meh about it, people are apparently buying it from Microsoft stores in NYC as if it was water before a natural disaster…if there’s one thing that Microsoft product launches do well, its the ability to bring out strong emotional responses. Over at eweek.com, Don Reisinger wrote about 5 good and bad things about Windows 8. Yes, another opinion piece on WIndows 8. I figured since this one had good and bad it might be worthwhile to read. I then came across #10 on his list, and figured “What the hell…might as well post a bit of a rant on Windows 8 myself!” Here’s #10: 10. Bad: Too few apps Unfortunately, Microsoft wasn’t able to get too many developers to start producing applications for its Windows 8 Store. Microsoft hasn’t yet released official numbers, but some have said that the marketplace has less than 8,000 programs. Considering Apple’s App Store has 100 times that, it’s about time Microsoft starts leaning on developers to get more programs into its store. Believe me, Microsoft *has* been leaning on developers to get apps into the store. I’ve been asked at least 5 or 6 times from 5 or 6 different friends at Microsoft about whether I was going to write a Windows 8 app. I think Microsoft felt they had to try and address the number of apps available in their marketplace, since some people (like Don) would draw comparisons to the number of apps in the Apple marketplace. I feel for Microsoft in this, since the number of apps in a marketplace are an empty stat. Quality of Quantity I have an iPad that my family (wife, 10yo daughter, 3yo daughter) use. We all have our own apps installed on it. In addition, my wife has an iPhone 4S that she also installs apps on. As someone who gets asked by his kids often whether they can buy/download an app, the vast majority of the vast catalogue of iOS marketplace apps are crap! Do you realize how many “free” games are out there, only to really be not-free because you have to purchase in-game content to make the game actually playable? And how about searching – with such a vast array of apps and such high numbers of craptastic ones, trying to find something is incredibly difficult and can be frustrating. I would rather see that Microsoft has 8000 high quality apps in their store at launch, instead of 800000 that were mostly junk. Too Few Apps?! And seriously, 8000 is not a small number. How many iOS apps have I actually bought between the iPad and iPhone? I’ll be generous and say 30…heck, let’s round it up to 40. It’s not like I have 10,000 apps installed on my iPad, nor will that ever happen! So if people have, at the *launch* of a new platform ecosystem, EIGHT THOUSAND apps to choose from, I don’t see that as a fail at all! It should be noted that most of the most common apps (Netflix, Skype, etc.) are available for Windows 8 at launch – I guess I’ll have to wait a few weeks for My Pony Ranch and all its clones to start showing up; pity. Let’s Check Back in a Year So look, let’s check back in a year’s time and see what the app store looks like. My hope is that Microsoft doesn’t continue to push quantity over quality. Even knowing the optics that # of apps in the store carries and the pressure to catch Apple and Android marketplaces, I hope Microsoft avoids the scenario where there’s a good percentage of apps in the Windows Store that are utter rubbish and finding the gems will be cumbersome. But if that happens, we can thank guys like Dan who raised the false issue of app count at the launch for it.

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• ArchBeat Link-o-Rama Top 10 - September 16-22, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of September 16-22, 2012. The Real Architects of LA: OTN Architect Day in Los Angeles - Oct 25No gossip. No drama. No hair pulling. Just a full day of technical sessions and peer interaction focused on using Oracle technologies in today's cloud and SOA architectures. The event is free, but seating is limited, so register now. Thursday October 25, 2012. 8:00 a.m. – 5:00 p.m. Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. OIM-OAM-OAAM integration using TAP – Request Flow you must understand!! | Atul KumarAtul Kumar's post addresses "key points and request flow that you must understand" when integrating three Oracle Identity Management product Oracle Identity Management, Oracle Access Management, and Oracle Adaptive Access Manager. Cloud, automation drive new growth in SOA governance market | ZDNet "SOA governance tools and processes learned over the past decade are now underpinning cloud projects as they scale across enterprises," reports Joe McKendrick. But there remains a lack of understanding about SOA Governance. DevOps Basics: Track Down High CPU Thread with ps, top and the new JDK7 jcmd Tool | Frank Munz "The approach is very generic and works for WebLogic, Glassfish or any other Java application," say Frank Munz. "UNIX commands in the example are run on CentOS, so they will work without changes for Oracle Enterprise Linux or RedHat. Creating the thread dump at the end of the video is done with the jcmd tool from JDK7." Frank has captured the process in the posted video. Oracle OpenWorld 2012 Hands-on Lab: "Leading Your Everyday Application Integration Projects with Enterprise SOA" Yet another session to squeeze into your already-jammed Oracle OpenWorld schedule. This hands-on lab focuses on how "Oracle Enterprise Repository, Oracle Application Integration Architecture (AIA) Foundation Pack, and Oracle SOA Suite work together to help you drive your enterprisewide integration projects." Loving VirtualBox 4.2… | The ORACLE-BASE Blog Is it wrong for a man to love a technology? Oracle ACE Director Tim Hall has several very good reasons for his feelings… ADF Create and CreateInsert Operations for ADF Table | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis answers the question, "What operation is best to use to insert a new row into an ADF table, Create or CreateInsert?" Fault Handling Slides and Q&A | Ronald van Luttikhuizen Oracle ACE Director Ronald van Luttikhuizen shares the slides and a Q&A transcript from a presentation he and fellow ACE Director Guido Schmutz gave at the recent Oracle OpenWorld and JavaOne preview event organized by AMIS Technology. Why IT is a profession in 'flux' | ZDNet I usuallly don't post two items from the same person in one day, but this post from ZDNet blogger Joe McKendrick deals with some critical issues affecting those in IT. As McKendrick puts it: "IT professionals are under considerable pressure to deliver more value to the business, versus being good at coding and testing and deploying and integrating." Running RichFaces on WebLogic 12c | Markus Eisele "With all the JMS magic and the different provider checks in the showcase this has become some kind of a challenge to simply build and deploy it," says Oracle ACE Director Markus Eisele. His detailed post will help you to meet that challenge. Thought for the Day "Less is more." — Ludwig Mies van der Rohe (March 27, 1886 – August 17, 1969) Source: BrainyQuote.com

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• Insurers Pushed to Transform Their Business

  - by Calvin Glenn

  Everyone in the P&C industry has heard it “We can’t do it.” “Nobody wants to do it.” “We can’t afford to do it.”  Unfortunately, what they’re referencing are the reasons many insurers are still trying to maintain their business processing on legacy policy administration systems, attempting to bide time until there is no other recourse but to give in, bite the bullet, and take on the monumental task of replacing an entire policy administration system (PAS). Just the thought of that project sends IT, Business Users and Management reeling. However, is that fear real?  It is a bit daunting when one realizes that a complete policy administration system replacement will touch most every function an insurer manages, from quoting and rating, to underwriting, distribution, and even customer service. With that, everyone has heard at least one horror story around a transformation initiative that has far exceeded budget and the promised implementation / go-live timeline.    But, does it have to be that hard?  Surely, in the age where a person can voice-activate their DVR to record a TV program from a cell phone, there has to be someone somewhere who’s figured out how to simplify this process. To be able to help insurers, of all sizes, transform and grow their business while also delivering on their overall objectives of providing speed to market, straight-through-processing for applications, quoting, underwriting, and simplified product development. Maybe we’re looking too hard and the answer is simple and straight-forward. Why replace the entire machine when all it really needs is a new part…a single enterprise rating system? This core, modular piece of the policy administration system is the foundation of product development and rate management that enables insurers to provide the right product at the right price to the right customer through the best channels at any given moment in time. The real benefit of a single enterprise rating system is the ability to deliver enhanced business capabilities, such as improved product management, streamlined underwriting, and speed to market. With these benefits, carriers have accomplished a portion of their overall transformation goal. Furthermore, lessons learned from the rating project can be applied to the bigger, down-the-road PAS project to support the successful completion of the overall transformation endeavor. At the recent Oracle OpenWorld Conference in San Francisco, information was shared with attendees about a recent “go-live” project from an Oracle Insurance Tier 1 insurer who did what is proposed above…replaced just the rating portion of their legacy policy administration system with Oracle Insurance Insbridge Rating and Underwriting.  This change provided the insurer greater flexibility to set rates that better reflect risk while enabling the company to support its market segment strategy. Using the Oracle Insurance Insbridge enterprise rating solution, the insurer was able to reduce processing time for agents and underwriters, gained the ability to support proprietary rating models and improved pricing accuracy.      There is mounting pressure on P&C insurers to produce growth and show net profitability in the midst of modest overall industry growth, large weather-related losses and intensifying competition for market share.  Insurers are also being asked to improve customer service, offer a differentiated value proposition and simplify insurance processes.  While the demands are many there is an easy answer…invest in and update the most mission critical application in your arsenal, the single enterprise rating system. Download the Podcast to listen to “Stand-Alone Rating Engine - Leading Force Behind Core Transformation Projects in the P&C Market,” a podcast originally recorded in October 2013. Related Resources: White Paper: Stand-Alone Rating Engine: Leading Force Behind Core Transformation Projects in the P&C Market Webcast On Demand: Stand-Alone Rating Engine and Core Transformation for P&C Insurers Don’t forget to keep up with us year-round: Facebook: www.facebook.com/oracleinsurance Twitter: www.twitter.com/oracleinsurance YouTube: www.youtube.com/oracleinsurance

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• Crime Scene Investigation: SQL Server

  - by Rodney Landrum

  “The packages are running slower in Prod than they are in Dev” My week began with this simple declaration from one of our lead BI developers, quickly followed by an emailed spreadsheet demonstrating that, over 5 executions, an extensive ETL process was running average 630 seconds faster on Dev than on Prod. The situation needed some scientific investigation to determine why the same code, the same data, the same schema would yield consistently slower results on a more powerful server. Prod had yet to be officially christened with a “Go Live” date so I had the time, and having recently been binge watching CSI: New York, I also had the inclination. An inspection of the two systems, Prod and Dev, revealed the first surprise: although Prod was indeed a “bigger” system, with double the amount of RAM of Dev, the latter actually had twice as many processor cores. On neither system did I see much sign of resources being heavily taxed, while the ETL process was running. Without any real supporting evidence, I jumped to a conclusion that my years of performance tuning should have helped me avoid, and that was that the hardware differences explained the better performance on Dev. We spent time setting up a Test system, similarly scoped to Prod except with 4 times the cores, and ported everything across. The results of our careful benchmarks left us truly bemused; the ETL process on the new server was slower than on both other systems. We burned more time tweaking server configurations, monitoring IO and network latency, several times believing we’d uncovered the smoking gun, until the results of subsequent test runs pitched us back into confusion. Finally, I decided, enough was enough. Hadn’t I learned very early in my DBA career that almost all bottlenecks were caused by code and database design, not hardware? It was time to get back to basics. With over 100 SSIS packages and hundreds of queries, each handling specific tasks such as file loads, bulk inserts, transforms, logging, and so on, the task seemed formidable. And yet, after barely an hour spent with Profiler, Extended Events, and wait statistics DMVs, I had a lead in the shape of a query that joined three tables, containing millions of rows, returned 3279 results, but performed 239K logical reads. As soon as I looked at the execution plans for the query in Dev and Test I saw the culprit, an implicit conversion warning on a join predicate field that was numeric in one table and a varchar(50) in another! I turned this information over to the BI developers who quickly resolved the data type mismatches and found and fixed “several” others as well. After the schema changes the same query with the same databases ran in under 1 second on all systems and reduced the logical reads down to fewer than 300. The analysis also revealed that on Dev, the ETL task was pulling data across a LAN, whereas Prod and Test were connected across slower WAN, in large part explaining why the same process ran slower on the latter two systems. Loading the data locally on Prod delivered a further 20% gain in performance. As we progress through our DBA careers we learn valuable lessons. Sometimes, with a project deadline looming and pressure mounting, we choose to forget them. I was close to giving into the temptation to throw more hardware at the problem. I’m pleased at least that I resisted, though I still kick myself for not looking at the code on day one. It can seem a daunting prospect to return to the fundamentals of the code so close to roll out, but with the right tools, and surprisingly little time, you can collect the evidence that reveals the true problem. It is a lesson I trust I will remember for my next 20 years as a DBA, if I’m ever again tempted to bypass the evidence.

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• Where Have All the Ugly Forms Gone? Users and ADF Took Care Of It

  - by ultan o'broin

  Sometimes I hear that our application demos are a bit too "cutsey" and that we never talk about with any user roles that have lots of data entry as a requirement. Some (no names) consider those old clunker forms, with the myriad rows of fields, to be super-productive for data clerks. We do have such roles covered in Oracle Fusion Applications for sure. But consider what is really the issue here: productivity. Check out how the Oracle Fusion Financials Applications User Experience team went about designing for productivity when receiving and entering invoice data, for example. See how Fusion Financials caters so well for input and control of data? Central to all this is knowing the users and how they work: what tasks do they need to perform, and when. Read more about Fusion Financials productivity in the white paper, Get It Done Fast, Get It Done Right: The Oracle Fusion Financials User Experience. Now and then, I see forms that weren't designed for end user activity at all. Instead, they were designed by developers or by the IT department around the database schema. Forms with literally dozens of fields on the same page, sometimes. Forms that give the impression there was only task involved, when there may have been several. At times, completing one of these huge forms accurately became so tedious that, under pressure, it made more sense for the user to complete it quickly as possible and then let somebody else check it for accuracy and fill in the gaps from data emailed along in spreadsheet form. Data accuracy is critical in our business. Not good. Not efficient. Not productive. So here are a few basics on forms design for data entry-type user roles. A great place for developers to start exploring what is possible with forms layout is the Rich Client User Experience (RCUX) guidance on Form Layout, using ADF components. User-Centered Forms Design Considerations The starting point--something you must always keep in mind with your own design--is design for the end user. Find a representative end user, and keep that user engaged throughout the design, deployment, and test process. Consider these points in user testing those forms: Are there automated or technical solutions to entering the data that avoid manual input in the first place? For example, imports, uploads, OCR, whatever. Some day we will be able to tell Siri to do it, but leave that for now. Design your form to reflect the task involved (i.e., the business process) and not the database schema. On the form, group like fields together, logically. Eliminate duplicate data entry or prepopulate from previous data entry. Allow users to complete fields in the order they wish (i.e., no interdependency). Allow for tabbing between fields (keyboard is faster than mouse), so know how the browser supports this (see that RCUX guideline). Allow for final validation at the page level not at field-level entry. Way better for heads-down users. For example, ADF messages allow you to see a list of all validation errors on a page on a final submit or navigation action and to easily navigate to the point of error. Better still, be error tolerant. Allow users to enter data in formats they comfortable with. Bind any relevant user preference setting to the input format allowed (for example, the locale date format). Explore what data entry conversion can do for you automatically too (see the ADF converter demos, convenience patterns can also be written). Only ask for data input when it's needed. Get rid of, or hide optional fields. Cut down on the number of mandatory fields, and mark them clearly (use a *). Clearly label the fields in plain language. I am sure you may have a few more tips on forms design for data entry users. Remember the user before finding the comments.

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• Where should you put constants and why?

  - by Tim Meyer

  In our mostly large applications, we usually have a only few locations for constants: One class for GUI and internal contstants (Tab Page titles, Group Box titles, calculation factors, enumerations) One class for database tables and columns (this part is generated code) plus readable names for them (manually assigned) One class for application messages (logging, message boxes etc) The constants are usually separated into different structs in those classes. In our C++ applications, the constants are only defined in the .h file and the values are assigned in the .cpp file. One of the advantages is that all strings etc are in one central place and everybody knows where to find them when something must be changed. This is especially something project managers seem to like as people come and go and this way everybody can change such trivial things without having to dig into the application's structure. Also, you can easily change the title of similar Group Boxes / Tab Pages etc at once. Another aspect is that you can just print that class and give it to a non-programmer who can check if the captions are intuitive, and if messages to the user are too detailed or too confusing etc. However, I see certain disadvantages: Every single class is tightly coupled to the constants classes Adding/Removing/Renaming/Moving a constant requires recompilation of at least 90% of the application (Note: Changing the value doesn't, at least for C++). In one of our C++ projects with 1500 classes, this means around 7 minutes of compilation time (using precompiled headers; without them it's around 50 minutes) plus around 10 minutes of linking against certain static libraries. Building a speed optimized release through the Visual Studio Compiler takes up to 3 hours. I don't know if the huge amount of class relations is the source but it might as well be. You get driven into temporarily hard-coding strings straight into code because you want to test something very quickly and don't want to wait 15 minutes just for that test (and probably every subsequent one). Everybody knows what happens to the "I will fix that later"-thoughts. Reusing a class in another project isn't always that easy (mainly due to other tight couplings, but the constants handling doesn't make it easier.) Where would you store constants like that? Also what arguments would you bring in order to convince your project manager that there are better concepts which also comply with the advantages listed above? Feel free to give a C++-specific or independent answer. PS: I know this question is kind of subjective but I honestly don't know of any better place than this site for this kind of question. Update on this project I have news on the compile time thing: Following Caleb's and gbjbaanb's posts, I split my constants file into several other files when I had time. I also eventually split my project into several libraries which was now possible much easier. Compiling this in release mode showed that the auto-generated file which contains the database definitions (table, column names and more - more than 8000 symbols) and builds up certain hashes caused the huge compile times in release mode. Deactivating MSVC's optimizer for the library which contains the DB constants now allowed us to reduce the total compile time of your Project (several applications) in release mode from up to 8 hours to less than one hour! We have yet to find out why MSVC has such a hard time optimizing these files, but for now this change relieves a lot of pressure as we no longer have to rely on nightly builds only. That fact - and other benefits, such as less tight coupling, better reuseability etc - also showed that spending time splitting up the "constants" wasn't such a bad idea after all ;-)

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• SQL Server Optimizer Malfunction?

  - by Tony Davis

  There was a sharp intake of breath from the audience when Adam Machanic declared the SQL Server optimizer to be essentially "stuck in 1997". It was during his fascinating "Query Tuning Mastery: Manhandling Parallelism" session at the recent PASS SQL Summit. Paraphrasing somewhat, Adam (blog | @AdamMachanic) offered a convincing argument that the optimizer often delivers flawed plans based on assumptions that are no longer valid with today’s hardware. In 1997, when Microsoft engineers re-designed the database engine for SQL Server 7.0, SQL Server got its initial implementation of a cost-based optimizer. Up to SQL Server 2000, the developer often had to deploy a steady stream of hints in SQL statements to combat the occasionally wilful plan choices made by the optimizer. However, with each successive release, the optimizer has evolved and improved in its decision-making. It is still prone to the occasional stumble when we tackle difficult problems, join large numbers of tables, perform complex aggregations, and so on, but for most of us, most of the time, the optimizer purrs along efficiently in the background. Adam, however, challenged further any assumption that the current optimizer is competent at providing the most efficient plans for our more complex analytical queries, and in particular of offering up correctly parallelized plans. He painted a picture of a present where complex analytical queries have become ever more prevalent; where disk IO is ever faster so that reads from disk come into buffer cache faster than ever; where the improving RAM-to-data ratio means that we have a better chance of finding our data in cache. Most importantly, we have more CPUs at our disposal than ever before. To get these queries to perform, we not only need to have the right indexes, but also to be able to split the data up into subsets and spread its processing evenly across all these available CPUs. Improvements such as support for ColumnStore indexes are taking things in the right direction, but, unfortunately, deficiencies in the current Optimizer mean that SQL Server is yet to be able to exploit properly all those extra CPUs. Adam’s contention was that the current optimizer uses essentially the same costing model for many of its core operations as it did back in the days of SQL Server 7, based on assumptions that are no longer valid. One example he gave was a "slow disk" bias that may have been valid back in 1997 but certainly is not on modern disk systems. Essentially, the optimizer assesses the relative cost of serial versus parallel plans based on the assumption that there is no IO cost benefit from parallelization, only CPU. It assumes that a single request will saturate the IO channel, and so a query would not run any faster if we parallelized IO because the disk system simply wouldn’t be able to handle the extra pressure. As such, the optimizer often decides that a serial plan is lower cost, often in cases where a parallel plan would improve performance dramatically. It was challenging and thought provoking stuff, as were his techniques for driving parallelism through query logic based on subsets of rows that define the "grain" of the query. I highly recommend you catch the session if you missed it. I’m interested to hear though, when and how often people feel the force of the optimizer’s shortcomings. Barring mistakes, such as stale statistics, how often do you feel the Optimizer fails to find the plan you think it should, and what are the most common causes? Is it fighting to induce it toward parallelism? Combating unexpected plans, arising from table partitioning? Something altogether more prosaic? Cheers, Tony.

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• Process Power to the People that Create Engagement

  - by Michael Snow

  Organizations often speak about their engagement problems as if the problem is the people they are trying to engage - employees,  partners, customers and citizens.  The reality of most engagement problems is that the processes put in place to engage are impersonal, inflexible, unintuitive, and often completely ignorant of the population they are trying to serve. Life, Liberty and the Pursuit of Delight? How appropriate during this short week of the US Independence Day Holiday that we're focusing on People, Process and Engagement. As we celebrate this holiday in the US and the historic independence we gained (sorry Brits!) - it's interesting to think back to 1776 to the creation of that pivotal document, the Declaration of Independence. What tremendous pressure to create an engaging document and founding experience they must have felt. "On June 11, 1776, in anticipation of the impending vote for independence from Great Britain, the Continental Congress appointed five men — Thomas Jefferson, John Adams, Benjamin Franklin, Roger Sherman, and Robert Livingston — to write a declaration that would make clear to people everywhere why this break from Great Britain was both necessary and inevitable. The committee then appointed Jefferson to draft a statement. Jefferson produced a "fair copy" of his draft declaration, which became the basic text of his "original Rough draught." The text was first submitted to Adams, then Franklin, and finally to the other two members of the committee. Before the committee submitted the declaration to Congress on June 28, they made forty-seven emendations to the document. During the ensuing congressional debates of July 1-4, 1776, Congress adopted thirty-nine further revisions to the committee draft. (http://www.constitution.org) If anything was an attempt for engaging the hearts and minds of the 13 Colonies at the time, this document certainly succeeded in its mission. ...Their tools at the time were pen and ink and parchment. Although the final document would later be typeset with lead type for a printing press to distribute to the colonies, all of the original drafts were hand written. And today's enterprise complains about using "Review and Track Changes" at times.  Can you imagine the manual revision control process? or lack thereof?  Collaborative process? Time delays? Would  implementing a better process have helped our founding fathers collaborate better? Declaration of Independence rough draft below. One of many during the creation process. Great comparison across multiple versions of the document here. (from http://www.ushistory.org/): While you may not be creating a new independent nation, getting your employees to engage is crucial to your success as a company in today's world. Oracle WebCenter provides the tools that power engagement. Employees that have better tools for communication, collaboration and getting their job done are more engaged employees. Better engaged employees create more engaged customers and partners. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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• Deliberate Practice

  - by Jeff Foster

  It’s easy to assume, as software engineers, that there is little need to “practice” writing code. After all, we write code all day long! Just by writing a little each day, we’re constantly learning and getting better, right? Unfortunately, that’s just not true. Of course, developers do improve with experience. Each time we encounter a problem we’re more likely to avoid it next time. If we’re in a team that deploys software early and often, we hone and improve the deployment process each time we practice it. However, not all practice makes perfect. To develop true expertise requires a particular type of practice, deliberate practice, the only goal of which is to make us better programmers. Everyday software development has other constraints and goals, not least the pressure to deliver. We rarely get the chance in the course of a “sprint” to experiment with potential solutions that are outside our current comfort zone. However, if we believe that software is a craft then it’s our duty to strive continuously to raise the standard of software development. This requires specific and sustained efforts to get better at something we currently can’t do well (from Harvard Business Review July/August 2007). One interesting way to introduce deliberate practice, in a sustainable way, is the code kata. The term kata derives from martial arts and refers to a set of movements practiced either solo or in pairs. One of the better-known examples is the Bowling Game kata by Bob Martin, the goal of which is simply to write some code to do the scoring for 10-pin bowling. It sounds too easy, right? What could we possibly learn from such a simple example? Trust me, though, that it’s not as simple as five minutes of typing and a solution. Of course, we can reach a solution in a short time, but the important thing about code katas is that we explore each technique fully and in a controlled way. We tackle the same problem multiple times, using different techniques and making different decisions, understanding the ramifications of each one, and exploring edge cases. The short feedback loop optimizes opportunities to learn. Another good example is Conway’s Game of Life. It’s a simple problem to solve, but try solving it in a functional style. If you’re used to mutability, solving the problem without mutating state will push you outside of your comfort zone. Similarly, if you try to solve it with the focus of “tell-don’t-ask“, how will the responsibilities of each object change? As software engineers, we don’t get enough opportunities to explore new ideas. In the middle of a development cycle, we can’t suddenly start experimenting on the team’s code base. Code katas offer an opportunity to explore new techniques in a safe environment. If you’re still skeptical, my challenge to you is simply to try it out. Convince a willing colleague to pair with you and work through a kata or two. It only takes an hour and I’m willing to bet you learn a few new things each time. The next step is to make it a sustainable team practice. Start with an hour every Friday afternoon (after all who wants to commit code to production just before they leave for the weekend?) for month and see how that works out. Finally, consider signing up for the Global Day of Code Retreat. It’s like a daylong code kata, it’s on December 8th and there’s probably an event in your area!

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• Faster Trip to Innovation with Simplified Data Integration: Sabre Holdings Case Study

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Author: Irem Radzik, Director of Product Marketing, Data Integration, Oracle In today’s fast-paced, competitive environment, IT teams are under pressure to deliver technology solutions for many critical business initiatives as fast as possible. When the focus is on speed, it can be easy to continue to use old style, point-to-point custom scripts that grow organically to the point where they are unmanageable and too costly to maintain. As data volumes, data sources, and end users grow, uncoordinated data integration efforts create significant inefficiencies for both IT and business users. In addition to losing IT productivity due to maintaining spaghetti architecture, data integrity becomes a concern as well. Errors caused by inconsistent, data and manual data entry can prove very costly for companies and disrupt business activities. Many industry leaders recognize now that data should be moved in an automated and reliable manner across all platforms to have one version of the truth. By simplifying their data integration architecture and standardizing on a centralized approach, IT teams now accelerate time to market. Especially, using a centralized, shared-service approach brings agility, increases IT productivity, and frees up resources for innovation. One such industry leader that simplified its data integration architecture is Sabre Holdings. Sabre Holdings provides distribution and technology solutions for the travel industry, and is a winner of Oracle Excellence Awards for Fusion Middleware in 2011 in the data integration category. I had the pleasure to host Sabre Holdings on a public webcast and discuss their data integration best practices for data warehousing. In this webcast Sabre’s Amjad Saeed, presented how the company reduced complexity by consolidating systems and standardizing development on Oracle Data Integrator and Oracle GoldenGate for its global data warehouse development team. With Oracle’s complete real-time data integration solution, Sabre also streamlined support and maintenance operations, achieved real-time view in the execution of the integration processes, and can manage the data warehouse and business intelligence solution performance on demand. By reducing complexity and leveraging timely market insights, the company was able to decrease time to market by 40%. You can now listen to the webcast on demand: Sabre Holdings Case Study: Accelerating Innovation using Oracle Data Integration I invite you to hear directly from Sabre how to use advanced data integration capabilities to enable accelerated innovation. To learn more about Oracle’s data integration offering you can download our free resources.

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• D&rsquo;Arcy&rsquo;s Book Club - The New Strategic Selling

  - by D'Arcy Lussier

  The New Strategic Selling Miller and Heiman Amazon.ca Amazon.com Chapters Everybody is a salesmen. Every day, without knowing it, we sell something to someone. Now, the typical vision people think of when they hear the word “sales” is the sleazy used car salesperson who does whatever they can to get you to buy the clunker on their lot. But selling is not an action tied to money and products. Selling is about convincing people to see your point of view and act on it. If you want your company to cover a trip to a conference, you may have to sell the idea to your boss. If you want to buy that new big screen TV, you have to sell the idea to your significant other. If you want to go on a weekend fishing trip with the boys you might be called in to help sell the idea to your buddies wife. We all sell, but we don’t all sell very well. So enter The New Strategic Selling, a book based on the sales course put on by the Miller-Heiman group. In fact, this isn’t really a “New” strategy to selling as its been around for a number of years. But the concepts they present, the ideas about selling, these are still very radical based on what most of us have experienced. Gone are the high pressure, win at all cost, GlenGarry-GlenRoss style of sales…instead the book presents a framework to switch to need-based selling. It’s the idea that instead of going in raving about a product or service, you build a relationship where the buyer expresses what their needs are and your response is to present a solution that best fits that need. Instead of focussing on the amount of money you can squeeze out of a client, you focus on whether everyone wins, that they receive win-results from the engagement, that repeat business is developed over time delivering value over and over again. The great thing about the book is that what it teaches…things like how to identify different buying influencers, how to prepare for meetings, techniques to solicit information about what the buyer is really thinking/feeling…these things are entirely applicable in *any* situation that you need to sell to someone…and remember: selling is convincing people to see your point of view and act on it. So that new big screen TV you want to buy but need to convince your wife on? This book can help you. That training opportunity you want your company to send you on? This book can help you. The upgrade to your community park that you want to lobby the local civic authorities for? This book can help you. The book is a bit wordy. I found that the length could have been reduced and the points still have gotten across. That’s really the only knock that I have though; the insight that it provides is so worthwhile that having to chew through extra words is well worth it. You definitely don’t have to be a professional salesperson to benefit from this book. Rating: 4/5

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• Does *every* project benefit from written specifications?

  - by nikie

  I know this is holy war territory, so please read the question to the end before answering. There are many cases where written specifications make a lot of sense. For example, if you're a contractor and you want to get paid, you need written specs. If you're working in a team with 20 persons, you need written specs. If you're writing a programming language compiler or interpreter (and it's not perl), you'll usually write a formal specification. I don't doubt that there are many more cases where written specifications are a really good idea. I just think that there are cases where there's so little benefit in written specs, that it doesn't outweigh the costs of writing and maintaining them. EDIT: The close votes say that "it is difficult to say what is asked here", so let me clarify: The usefulness of written, detailed specifications is often claimed like a dogma. (If you want examples, look at the comments.) But I don't see the use of them for the kind of development I'm doing. So what is asked here is: How would written specifications help me? Background information: I work for a small company that's developing vertical market software. If our product is easier to use and has better performance than the competition, it sells. If it's harder to use, even if it behaves 100% as the specification says, it doesn't sell. So there are no "external forces" for having written specs. The advantage would have to be somewhere in the development process. Now, I can see how frozen specifications would make a developer's life easier. But we'll never have frozen specs. If we see in the middle of development that feature X is not intuitive to use the way it's specified, then we can only choose between changing the specification or developing a product that won't sell. You'll probably ask by now: How do you know when you're done? Well, we're continually improving our product. The competition does the same. So (hopefully) we're never done. We keep improving the software, and when we reach a point when the benefits of the improvements we've added since the last release outweigh the costs of an update, we create a new release that is then tested, localized, documented and deployed. This also means that there's rarely any schedule pressure. Nobody has to do overtime to make a deadline. If the feature isn't done by the time we want to release the next version, it'll simply go into the next version. The next question might be: How do your developers know what they're supposed to implement? The answer is: They have a lot of domain knowledge. They know the customers business well enough, so a high-level description of the feature (or even just the problem that the customer needs solved) is enough to implement it. If it's not clear, the developer creates a few fake screens to get feedback from marketing/management or customers, but this is nowhere near the level of detail of actual specifications. This might be inefficient for larger teams, but for a small team with low turnover it works quite well. It has the additional benefit that the developer in question often comes up with a better solution than the person writing the specs might have. This question is already getting very long, but let me address one last point: Testing. Like I said in the beginning, if our software behaves 100% like the spec says, it still can be crap. In fact, if it's so unintuitive that you need a spec to know how to test it, it probably is crap. It makes sense to have fixed, written tests for some core functionality and for regression bugs, but again, this is nowhere near a full written spec of how the software should behave when. The main test is: hand the software to a user who doesn't know it yet and tell him to use the new feature X. If she can figure out how to use it and it works, it works.

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• How to analyze 'dbcc memorystatus' result in SQL Server 2008

  - by envykok

  Currently i am facing a sql memory pressure issue. i have run 'dbcc memorystatus', here is part of my result: Memory Manager KB VM Reserved 23617160 VM Committed 14818444 Locked Pages Allocated 0 Reserved Memory 1024 Reserved Memory In Use 0 Memory node Id = 0 KB VM Reserved 23613512 VM Committed 14814908 Locked Pages Allocated 0 MultiPage Allocator 387400 SinglePage Allocator 3265000 MEMORYCLERK_SQLBUFFERPOOL (node 0) KB VM Reserved 16809984 VM Committed 14184208 Locked Pages Allocated 0 SM Reserved 0 SM Committed 0 SinglePage Allocator 0 MultiPage Allocator 408 MEMORYCLERK_SQLCLR (node 0) KB VM Reserved 6311612 VM Committed 141616 Locked Pages Allocated 0 SM Reserved 0 SM Committed 0 SinglePage Allocator 1456 MultiPage Allocator 20144 CACHESTORE_SQLCP (node 0) KB VM Reserved 0 VM Committed 0 Locked Pages Allocated 0 SM Reserved 0 SM Committed 0 SinglePage Allocator 3101784 MultiPage Allocator 300328 Buffer Pool Value Committed 1742946 Target 1742946 Database 1333883 Dirty 940 In IO 1 Latched 18 Free 89 Stolen 408974 Reserved 2080 Visible 1742946 Stolen Potential 1579938 Limiting Factor 13 Last OOM Factor 0 Page Life Expectancy 5463 Process/System Counts Value Available Physical Memory 258572288 Available Virtual Memory 8771398631424 Available Paging File 16030617600 Working Set 15225597952 Percent of Committed Memory in WS 100 Page Faults 305556823 System physical memory high 1 System physical memory low 0 Process physical memory low 0 Process virtual memory low 0 Procedure Cache Value TotalProcs 11382 TotalPages 430160 InUsePages 28 Can you lead me to analyze this result ? Is it a lot execute plan have been cached causing the memory issue or other reasons?

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• When good programmers go bad!

  - by Ed Bloom

  Hi, I'm a team lead/dev who manages a team of 10 programmers. Most of them are hard working talented guys. But of late, I've got this one person who while highly talented and has delivered great work for me in the past, has just become completely unreliable. It's not his ability - that is not in question - he's proven that many times. He just looks bored now. Is blatantly not doing much work (despite a LOT of pressure being put on the team to meet tight deadlines etc.) He just doesn't seem to care and looks bored. I'm partially guilty for not having addressed this before now - I was afraid to have to lose a talented guy given the workload I've got on. But at this stage it's becoming a problem and affecting those around him. Can anyone spare their thoughts or words of wisdom on how I should go about dealing this. I want the talented AND motivated guy back. Otherwise he's gonna have to go. Thanks, Ed

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• Core Data migration of to-one relationship to to-many relationship

  - by westsider

  I have a deployed app that samples measurements from sensors (e.g., Temp °C, Pressure kPa). The user can create Experiments and collect samples. Each sample is stored as a Run, such that there is a one-to-many relationship from Experiment to Run. In the interest of performance, Run has a to-one relationship with Data entity (which is where the actual raw data is stored); this allows some Run attributes to be loaded without necessarily loading lots of data. Most of our sensors have multiple measurements, so it would be nice to store all the data that is actually being sampled. But this means that the Run <--- Data relationship needs to become Run <-- Data (to use Xcode's convention). I am faced with trying to migrate data from old Run to-one Data model to new Run to-many Data model. Can this be done using Mapping Models? If so, does anyone have any pointers to examples? If not, does anyone have any pointers to examples of how to do that? Thanks for any pointers or advice.

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• jeditable not working

  - by zurna

  I did not make any changes on the code. I dont receive any errors but its not working. I must be missing something very very simple here. Any suggestion appreciated... Test link. http://www.aslanyurek.com/inner.asp?Section=commentary&CommentaryID=1 $('.GameStory').editable('content/commentary/index.cs.asp?Process=EditLiveCommentary&CommentaryID=<%=Request.QueryString("CommentaryID")%>', { type : 'textarea', id : 'elementid', name : 'CommentaryDesc', cancel : 'Cancel', submit : 'OK', indicator : '<img src="img/indicator.gif">', tooltip : 'Click to edit...', cssclass : 'someclass' }); <div class="GameStory"> <p><span class="minute">36'</span>Here comes the pressure as Chelsea suddenly begin to up the tempo and Bolton can't keep the ball or clear it out of their own half.</p> <p><span class="minute">34'</span>Yuri Zhirkov, despite his head wound, is having a really good game and seems to be enjoying the freedom that he has been given to attack from his left back berth tonight.</p> <p><span class="minute">27'</span>Drogba whips in a free-kick that Jaaskelainen, for some reason, decides to punch straight into the face of Salomon Kalou who watches on as the ball rolls agonisingly of the post. Scare for Bolton.</p> <p><span class="minute">4'</span>Chelsea face Bolton at 8pm on Tuesday, April 13th.</p> <p><span class="minute">3'</span>Lively start at the Bridge with both sides looking to attack - it is by no means a defensive lineup from Owen Coyle so this could be an interesting game.</p> <p><span class="minute">0'</span>Nicolas Anelka gets the first shot of the match in on goal but its very tamely struck and Jaaskelainen gathers easily.</p> </div>

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• Optimizing PHP require_once's for low disk i/o?

  - by buggedcom

  Q1) I'm designing a CMS (-who isn't!) but priority is being given to caching. Literally everything is cached. DB rows, DB id queries, Configuration data, processed data, compiled templates. Currently it has two layers of caching. The first is a opcode cache or memory cache such as apc, eaccelerator, xcache or memcached. If an entry is not found in there it is then searched for in the secondary slow cache, ie php includes. Are the opcode caches actually faster than doing a require_once to a php file with a var_export'd array of data in it? My tests are inconclusive as my development box (5.3 of XAMPP) keeps throwing errors installing any of the aforementioned programs. Q2) The CMS has numerous helper classes that are autoloaded on demand instead of loading all files. Mostly each has a require before it so no autoloading needs to take place, however this is not the question. Because a page script can have up to 50/60 helper files included I have a feeling that if the site was under pressure it would buckle because of all the i/o that this incurs. Ignore for the moment that there is output cache in place that would remove the need for what I am about to suggest, and also that opcode caches would render this moot. What I have tried to do is join all the helper files required for the scripts execution in one single file. This is achievable and works well, however it has a side effect of greatly increasing the memory usage dramatically even though technically the same code is being used. What are your thoughts and opinions on this?

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• Is jQuery always the answer?

  - by Kibbee

  I've come across a couple questions, such as this one, and I really have to wonder why "Use jQuery" seems to be the answer when somebody asks how to do something in JavaScript. I understand that jQuery can save you a lot of time, and can help you out a lot, especially when you are doing a lot of fancy JavaScript in your site. However, in instances like this, and in many other instances, it seems like it's just jumping around the problem instead of answering the question. I also feel like this builds too much dependency into libraries. I've seen way too many developers that simply rely too much on libraries, and if they encounter a situation where they didn't have the library, they would be completely unable to function. I feel like there are already enough developers who don't know JavaScript, without just telling everybody to not learn JavaScript, and use jQuery. So, just to reiterate the question. Do you think there's too much of a tendency to use jQuery, for small pieces of JavaScript, when most of the functionality of jQuery isn't being used. Should developers be fluent in the use of bare JavaScript so they don't get too dependent on using libraries? [Additional related conversation topic] Does the existence of jQuery give too much slack to web browser developers who write the JavaScript engines? If we just have workarounds to cover all the inconsistencies in JavaScript, what pressure is there on browser makers to ensure that their JavaScript library works as it should. I feel like this extrapolates the same problem discussed in SO Podcast #36 of "be conservative in what you send, liberal in what you accept". By being so liberal with bad JavaScript engines, and using a common library to work around the flaws, we are promoting their use, and extending the problem.

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• Load Balancing of PHP/MYSQL script without big code changes

  - by DR.GEWA

  Sorry for my Dummy Question, but... I am making a script on php/mysql (codeigniter) and I am extremally interested in knowing if there is a way without big architectural changes of the script make a load balancing. I mean, that for example now I will rent a medium dedicated server with 2GB ram, 200GB memory and good processor, and this will be enough lets say half year for the users which will come. But when they will become more and more, and as its a social net and at nights the server is waiting to have 500-1500 or 5000-8000 users online, I wander if there is a way for lets say just add second server with some config which will bear next pressure. After again one and so on... ???? <? if($answer=YES) { how(??); } esle{ whatToDo(??); } ?> If there is no way, than maybe you could point to a easiest way of load balancing solution.... I will be extremally thanksfull if you can tell me for such purposes , should I move lets say to PostgreSQl or FireBird? Which of them will be more easy in the future to handle ? I am getting on the mysite.com/users/show/$userId page something like 60queries for all data... maybe too much, but anyway....after some optimization it can be 20-30....

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