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• Upload Recordings Of The Problem To Your SR

  - by jhpierce

  Do you find yourself trying several times to explain a problem in a Service Request? Does the support engineer ask more than once for clarification? If so, you might be interested in DITO -- Demo It To Oracle. DITO uses CamStudio (free download!) to record the exact nature of the problem, and upload the output to your SR. The following articles provide more details: Working with Support - MOSSOS (Doc ID 1265130.1) "Demo It To Oracle" (DITO) - CamStudio Help ( Doc ID 11.1) Why take up valuable time first explaining the problem, then trying to get a web conference setup to show exactly what is going on? The next time you file an SR, try including a recording showing exactly which application is failing, where it is failing, and what it looks like when it fails.

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• Dealing with engineers that frequently leave their jobs [closed]

  - by ??? Shengyuan Lu

  My friend is a project manager for a software company. The most frustrating thing for him is that his engineers frequently leave their jobs. The company works hard to recruit new engineers, transfer projects, and keep a stable quality product. When people leave, it drives my friend crazy. These engineers are quite young and ambitious, and they want higher salaries and better positions. The big boss only thinks about it in financial terms, and his theory is that “three newbies are always better than one veteran” (which, as an experienced engineer, I know is wrong). My friend hates that theory. Any advice for him?

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• I want to fix a bug. Where do I start?

  - by Ingo Gerth

  Although I am not a professional programmer, I have written a program or two. Yet, nowadays every engineer and scientist learns to program a bit as well, and as such I am used to writing programs in Python, C and MATLAB. Now I want to give back a bit to Ubuntu and its great folks and fix a bug! I had a look at the list of the bitesize campaign and had to find that most of them are not that easy for me to fix as I suspect they require a lot of time to get into the matter, and I do not have that. Still I discovered this one and it looks manageable and like a cool feature to me. As I have never written a patch or released a program to the wild before though, I have no idea where to start. What should be my first step to tackle that problem? Bottom line: Where and how do I start fixing that guy?

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• New! EBS CRM Service Request Templating Online

  - by Oracle_EBS

  In an effort to improve the user experience changes have been made to Service Request (SR) creation process using My Oracle Support (MOS). This change is now online for several high-use CRM products. We aimed to streamline the process by reducing the number of questions, making subsequent questions conditional on previous responses, reducing lists of problem categories, and recommending key documents/evidence which should be supplied to help the Support engineer progress the issue. The process is now divided into three steps: Problem - prompts for a summary of the issue, and what steps have to be performed to re-produce the issue More Information - users will see the biggest change, as they select the ‘Problem Type’, which then presents a series of suggested attachments to upload Severity/Contact - section records who to contact, by what means, and the degree of urgency for the issue. The products included are: · Incentive Compensation · Trade Management · Site Hub · Incentive Compensation Analytics for Oracle Data Integrator · TeleService · Install Base · Quoting · Sales · Field Service · Service Contracts

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• Will taking two years off for school in a related field destroy a mid level development career?

  - by rsteckly

  Hi, I know some people have asked about getting back into programming after a break and this is a potential duplicate. I just am in a position where I can go back to school for a graduate degree in Stat/Applied Math. But I'm very worried about the impact it will have on my career and ability to find a job afterwards. I have 3 years experience in .NET on top of a couple of years in PHP. Right now, I'm a senior software engineer. Do you think taking two years off to do math is going to dramatically hurt my marketability?

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• How to make transition from one-man to small team successfull

  - by si2w

  I have started a big project 1 1/2 ago. It's time to have some help to face the future challenges. Actually I'm the engineer, the architect, the dba, the sysadmin etc... The transistion is not so simple and it's difficult to find the good person. When we will find this person, what's the best ways to manage him/her to give enough freedom to be happy and productive but have a clean, fast, reuseable, working, ... code ? Is there good books you advice ? Thanks !

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• Les premières informations détaillées à propos d'Office 15 apparaissent, Microsoft prépare déjà le s

  Les premières informations détaillées à propos d'Office 15 apparaissent, Microsoft prépare déjà le successeur d'Office 2010 Même si les informations à ce sujet se font rare, on sait que Microsoft travaille déjà activement au développement d'Office 15 (le successeur d'Office 2010, dont le nom de code était Office 14). Le Net relaie néanmoins quelques rumeurs sur la nouvelle mouture de la site bureautique, qui se voudrait améliorée en collaboration, mobilité et connectivité avec Outlook. Plusieurs offres d'emploi publiées par Microsoft laissent filtrer quelques informations. Par exemple, à la recherche d'un test engineer, la firme explique "Outlook est incroyablement complexe. Il se connecte à différents serveurs ...

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• I am an Indian, is it possible for me to get a job in Europe ?

  - by Yuva

  Hi, I have just started my career as software Engineer with a reputable company in India. I'm working in SAP ABAP. Chances to grow higher in this company are good but they are slow. I would like to work in European countries where SAP is popular and the options for career growth and pay are better. Is it possible for me to get a job in Europe after being 3 years experienced in ABAP? If so, what are all the things that I should do to get one satisfactory Job?

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• How do I add pcie_aspm=force to my boot options?

  - by nargo7

  I just upgraded to 11.10 from 11.04 on my laptop (I don't have Windows) by downloading from the Ubuntu website. The laptop battery is in bad condition, but I was using it with the 11.04 plugged to AC all the time, and everything was fine. After installing 11.10, the laptop seems to not notice that it is connected to AC, so it shuts down a few minutes after starting. I read that I have to type pcie_aspm=force in the boot command, so I tried accessing it by pressing the "F6" key while booting, and then the other F keys, but nothing happened. I also found that I can write that instruction in the terminal window, but I don't know in which file or location. I would appreciate some help, but I am not a computer engineer, so please write the instructions in plain English.

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• Browser Compatibility Testing - 3 [on hold]

  - by user3702046

  I'm a Sr Test Engineer working for a Start up in Bangalore, India. For my current project which is related to Browser Compatibility Testing of a website and/or mobile application, I'm exploring much about IE frequently occurring issues, HTML, CSS, JS support boundary for all IE versions .. To be very specific, I'm more concentrating on IE browser at the moment. Once i get clear understanding of the IE rendering.. Then will pick up Firefox & Chrome. So requesting your valuable inputs/suggestions/advice/opinion/sharing of knowledge of it/books. I will be eagerly waiting for your reply. Thanks, Tej

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• Do hiring managers have a hard time accepting developers who have a "business look alike" personal app but are NOT entrepreneurs?

  - by shadesco

  Directly post graduation from University, I decided to build my own web app (Ease My Day) while waiting to get a job as a software Engineer. The reasons to build this app: Gain solid hands on software experience before hitting the job scene Providing a solution to a common problem Not sitting doing nothing while searching for jobs The app is Not an entrepreneurial tryout nor a business to be sold. Still throughout interviews I noticed that at the rate of 4 of each 5 interviews I pass through the app is being confused with a business and I am asked the same questions: Why did you build the business? Why do you want to stop the app? Do you want to sell the app? Knowing that I didn't build a business nor make any income from this application. Do candidates who take initiatives and like to craft their own apps on the side cause a red flag on the hiring manager's radar?

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• I'm looking for websites with programming problems that I can practice [on hold]

  - by Spentak

  I want to become a more skilled programmer. I also want to do it through Objective-C and iOS. What websites or programs that you know of have problems that I can solve (with the answers)? I have failed some programming tests for jobs (such as "Given 2 values in a Binary Tree - how do you find the lowest common ancestor?) and I want to become a better engineer. I have developed 54 iOS/Android apps to date, but my core CS Skills apparently are rusty/bad. I have looked at TopCoder - but there aren't very many competitions going on, the website is terrible, and there does not appear to be anything that really supports Objective-C/iOS Websites?

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• Where to go from here, how to improve / learn more

  - by bExplosion

  I finished University around 4 years ago double degree in Software Eng/Comp Sci. Got my first job at a startup in my final year, was with them for 2.5 years then started my own business. So far everything is going great, lots of clients and stead work etc, but coming right out of uni and into a start up I never had any form or senior software engineer guiding my work or suggesting improvements etc... Whats the best way for me to improve & learn more? Books? MS Exams? Other? I develop in C#, ASP.NET/MVC. Update The problem isn't really with releasing products, I've released quite a few which are up and running with customers happy. It's more with quality of code, best practices, how do I know something I am code is correct, it may work but there may be ways of coding it much more efficiently or by adhering to some kind of standard Cheers for any responses! Matt

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• Most Useful New Technology?

  - by Craig Ferguson

  I'm looking to take a sort of sabbatical, and I'd love to use it to learn a new technology. My question is this: What's the most useful "new" technology for a software engineer to use? Node.js, iOS programming, Android, something else? I'd prefer to stay away from anything too new or experimental, since those are, in my experience, rarely actually used in professional production environments (for better or worse). Does anyone happen to have stats on how many jobs there are for each new technology or have anecdotes about how fun each one is? I've been using python/Django, so that's out, and it's similar to Ruby so i don't think learning Ruby would be that useful to expanding my skills. Anyone have any other ideas?

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• Dealing with engineers that frequently leave their jobs

  - by ??? Shengyuan Lu

  My friend is a project manager for a software company. The most frustrating thing for him is that his engineers frequently leave their jobs. The company works hard to recruit new engineers, transfer projects, and keep a stable quality product. When people leave, it drives my friend crazy. These engineers are quite young and ambitious, and they want higher salaries and better positions. The big boss only thinks about it in financial terms, and his theory is that “three newbies are always better than one veteran” (which, as an experienced engineer, I know is wrong). My friend hates that theory. Any advice for him?

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• Great job offer..but I have uneasy feeling [closed]

  - by New Hire

  I just got an offer for a great opportunity, location, salary...but something seams odd. During my interview, for the position of software engineer, it was very relaxed and casual. Which was very nice. But I got the odd sense that I already had the job and that this was just a "getting to know you" conversation. Then, when they never did any code testing or assignment to demonstrate my skills I thought that really odd. It's like I got hired straight from my resume. I'm uncomfortable with this because I'd rather know now, that I don't meet their needs, rather than after 3 months. (Which is when benefits kick in and they say they'll convert me from temp. employee) This sounds like temp-to-hire or contract-to-hire.

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• Is there any hard data on the (dis-)advantages of working from home?

  - by peterchen

  Is there any hard data (studies, comparisons, not-just-gut-feel analysis) on the advantages and disadvantages of working from home? My devs asked about e.g. working from home one day per week, the boss doesn't like it for various reasons, some of which I agree with but I think they don't necessarily apply in this case. We have real offices (2..3 people each), distractions are still common. IMO it would be beneficial for focus, and with 1 day / week, there wouldn't be much loss at interaction and communication. In addition it would be a great perk, and saving the commute. Related: Pros and Cons of working Remotely/from Home (interesting points, but no hard facts) [edit] Thanks for all the feedback! To clarify: it's not my decision to make, I agree that there are pro's and con's depending on circumstances, and we are pushing for "just try it". I've asked this specific question because (a) facts are a good addition to thoughts in arguing with an engineer boss, and (b) we, as developers, should build upon facts like every respectable trade.

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• Is client-side HTML5/JavaScript too lame after you've worked on server-side C++/Java?

  - by stackoverflowuser2010

  I'm an experienced C++/C/Java/C# research software engineer and have worked on large-scale server systems, including huge map-reduce and database systems. Now I've been offered a new job working with client-side mobile technologies involving Javascript and HTML5 as well as some very minor native iPhone and Android programming. So, question: If you've ever made this kind of jump, did you find find Javascript/HTML too lame after you've been working on "hard-core" C++ and server systems? Did you find it challenging? Did you get bored?

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• Vermont IT Jobs: .NET Developer in Downtown Burlington

  Applications Engineer Aurora North Software, Inc. Burlington-based software development & consulting company offers an opportunity to rapidly advance your skillset using the latest MS technologies to develop and implement core systems at some of the countrys most prestigious law firms.  Projects include product integration, workflow processing, business intelligence, and SharePoint development. Requires a minimum 2-5 years experience with full development life cycle, .NET development experience,...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• SEO - Hidden content before main site content

  - by 0pt1m1z3

  I have a two hidden divs before my main site content, one with the login form and another with the signup form. I then have login and signup buttons within the page that use JQuery to show or hide these divs. I like the effect this setup offers, dropping down from the top of the page and pushing the rest of the content down. However, recently I have been getting serious about SEO and I am wondering if these divs have been affecting my SERP rankings. Basically, every non-logged page (everything bots see) has the same two display:none; divs at the top of the document flow. Is it bad? Should I re-engineer these forms and the way they are displayed?

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• Documentation vs tutorials vs video tutorials - which one's better?

  - by Cat

  As a developer/software engineer, what would you say are the most helpful resources when attempting to learn and use a new system? If you had to integrate a new SDK into your codebase/application, which one of the following options would you much rather go with? documentation tutorials video tutorials Same question for learning a new framework (e.g. writing an iOS app, learning Python, integrating the Android SDK, etc.). I'm not referring to becoming an expert, just get to know enough to use a system/language/framework properly. This is a pretty general question, but I think it's very relevant to anyone who's doing engineering work, since learning how to use new systems quickly is a very important skill to have. Thank you!

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• Should I choose a programmer or on-site (QA) job?

  - by user3978

  This question is for all the professionals who have been in IT industry from long time. I have 4 years of experience in QA (manual testing) from a MNC located in India. I have been thinking about pursuing software developers job so I applied for some companies as a fresher and one company offered me to take as entry-level engineer. But my present company does not want to loose me and they are offering me an on-site opportunity? So which one should i go for Programmer job or on-site (QA) in terms of long term perspective?

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• Can I be too old to be just a programmer? [closed]

  - by Tigran

  Possible Duplicate: How old is "too old"? Looking on this post Can I be "too young" to get a programming job? I would like to ask: I have 35 years, am I too old to be just a programmer and not jumping into marketing meetings, mails, clients management in your country? In country were I live now, for example, I'm very close to limit of age where I could ever have a chance to get a phone call for just soft engineer position. What about you? Is there any age limit in that sence?

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• Starts as Coldfusion developer and want to move into another language? [closed]

  - by Atrh

  I am working as a coldfusion developer for 2 years. Currently, I quit my job and doing master degree in computer science. I want to learn a new language. Before I start my career, I have some experience in .Net Framework and C#.Net. During these days, I learned PHP and it's going well. Now, I am doing some university project with Java. What I am thinking is that should I learn Java? It's really difficult for me.to know libraries and especially, Object Oriented concepts. After my degree, I want to work as software engineer. What should I do? What might be the best choice for me? PHP? Java? .Net?

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• SharePoint 2010 slow page response time suddenly !

  - by H(at)Ni

  Hello, One of my customers faced a problem that suddenly their SharePoint portal was loading extremely slower than usual. After some basic troubleshooting I did not find anything suspicious in the ULS logs, IIS logs or even Event logs. After that, I came to the part that I like most which is capturing a memory dump for the IIS process and analyzing the threads running. I searched for any common mistakes like looping a large list, calling a remote web service but couldn't find any. After a deep analysis of the memory dump (Which was done by an Escalation Engineer for SharePoint), it seems that the farm root certificate was missing and therefore was trying to validate it from the internet every time the user requests to load the page and this was the resolution http://support.microsoft.com/kb/2625048 Cheers,

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