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  • Monitor is flashing through camera but not in the naked eye

    - by odyodyodys
    Two monitors: Samsung T23C350 - Samsung 2243NW Lets call the first A and the other B. A is a LED monitor with a 2ms response time (in specs) with a native resolution of 1920*1080@60Hz B is an older not-led one with 5ms response in specs with a resolution of 1680*1050@60Hz In the attached images and video you'll see that A (on the LEFT) is flickering but this is not visible to the naked eye. I took some pictures and videos with a camera and a mobile phone. This is also happening to all digital camcorders I've tested. A has a setting response time with values normal, fast, fastest. No matter the setting, the effect is the same. A on the left and B on the right. You can see the flickering, although both are @60Hz A video where you can see both monitors. A is always the left monitor. Another video where you can see what my digital camera sees. Another thing is that I managed to get a picture where the left monitor is completely black whilst the right one is displaying fine. This proves that the monitor is continuously flashing. My question is: Is this normal behavior and what is causing it? Am I affected by this fast flickering? I am using this as my primary monitor and as a programmer I have to keep my eyes on it for hours.

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  • Docking Station Sound Doesn't Work on Dell D830 with Windows 7

    - by cisellis
    I have a Dell Latitude D830 laptop that is running Windows 7 Enterprise x64. I connect to a docking station during the day with multiple monitors, a keyboard and a mouse. Everything runs with no problems including most of the docking station ports (usb, monitors, etc.) However, the sound port from the docking station does not work since the upgrade to Windows-7. Even with the laptop plugged in, the sound always comes out of the laptop, not the headphones plugged into the docking station. Here's what I've tried: I've seen other issues like via Google this that seem to be mostly unanswered. I found one or two that referenced using the Vista x64 drivers, especially the Nvidia drivers. I do not have an Nvidia chipset but I've reinstalled the sound drivers and that has not helped. I don't have a support contract and considering the cost is usually high to call Dell, that's not an option. Dell's forums are pretty much a wasteland and I've found no help there. Since this is a docking station I thought I might need to try the SATA or Intel chipset drivers from the dell site instead, however I'm not really sure and I need to work on this laptop in the meantime. I can't really afford the downtime to experiment with random drivers all day in case they turn out to be incompatible (Dell still hasn't added Windows 7 to their support site as far as I can tell). Does anyone have any other ideas? Has anyone had this issue and solved it? If so, how? Thanks in advance for your help.

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  • COMPAQ Tower No Signal to monitor

    - by Lancelot
    I received a Compaq tower: Compaq Presario SR1224NX Onboard VGA Windows XP SP2 from a friend. My plan was to turn this into an Ubuntu Server. It booted up with no problems even with the Ubuntu live disc. After a normal shutdown (not unplugging the power cord and not doing a hard shutdown with the power button), it would not restart even after SEVERAL attempts. I realized the light next to the power supply would flash very rapidly. I researched and found out it was one of two things: a dead power supply or the cables to the motherboard and to the disks might be faulty, etc. Thus, I checked to ensure the cables were fine(and they were). I purchased a Power Supply (this one has 400 watts, the initial had 250) and installed it. The tower was able to boot into the live disk and everything. After a normal shutdown, it now restarts but is not sending signal to my monitor. I have tried several monitors in which I know work perfectly but not with this tower (I recall that it did show display after replacing the power supply). The monitors are ACER. This is different than most "no Signal" problems since I am not using an external Video Card, this is onboard VGA.

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  • Why can't I get out of display mirror mode?

    - by Roy Smith
    I've been running Ubuntu (10.04.1 LTS, 64-bit) for a while and just replaced my hardware with a faster machine with an ATI Radeon HD 5700 video card. I've got twin 1920 x 1080 displays. I downloaded the latest driver (ati-driver-installer-10-9-x86.x86_64.run) from the ATI web site and installed that. I've gone through a few rounds of playing with /etc/X11/xorg.conf, and can't get things right. At the moment, it's in display mirroring mode, and I can't figure out how to get it out of mirror mode. If I run Monitor Preferences, there's a "Same image in all monitors" checkbox. If I uncheck that, the little preview window switches to show two monitors. When I click Apply, it asks me to log out and log back in again. When I do that, I'm right back to mirrored mode. What's really weird is that I'm currently running a copy of xorg.conf from a coworker's machine. He's got identical hardware, and his display works fine. So, I'm inclined to think there's something else going on other than the conf file. Any ideas what might be wrong?

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  • Docking Station Sound Doesn't Work on Dell D830 with Windows 7

    - by cisellis
    EDIT: I can only mark one answer as the correct one but the actual solution was a combination of two comments (updating the BIOS to A15 AND installing the Sigmatel audio drivers). I have a Dell Latitude D830 laptop that is running Windows 7 Enterprise x64. I connect to a docking station during the day with multiple monitors, a keyboard and a mouse. Everything runs with no problems including most of the docking station ports (usb, monitors, etc.) However, the sound port from the docking station does not work since the upgrade to Windows-7. Even with the laptop plugged in, the sound always comes out of the laptop, not the headphones plugged into the docking station. Here's what I've tried: I've seen other issues like via Google this that seem to be mostly unanswered. I found one or two that referenced using the Vista x64 drivers, especially the Nvidia drivers. I do not have an Nvidia chipset but I've reinstalled the sound drivers and that has not helped. I don't have a support contract and considering the cost is usually high to call Dell, that's not an option. Dell's forums are pretty much a wasteland and I've found no help there. Since this is a docking station I thought I might need to try the SATA or Intel chipset drivers from the dell site instead, however I'm not really sure and I need to work on this laptop in the meantime. I can't really afford the downtime to experiment with random drivers all day in case they turn out to be incompatible (Dell still hasn't added Windows 7 to their support site as far as I can tell). Does anyone have any other ideas? Has anyone had this issue and solved it? If so, how? Thanks in advance for your help.

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  • Weird glitches on Intel iGPU

    - by FrederikVds
    I have a weird problem that I can't manage to describe in one word, so I'm having trouble searching for a solution. My monitors sometimes go black for a tenth of a second. Other times, they show the image shifted a few centimeters to the left or to the right. This happens on both of my monitors, but not necessarily at the same time. I would say it happens about once a minute, unless under heavy load, in which case it can happen every second or so. Interestingly, heavy CPU/memory usage can also cause this, not just heavy GPU usage. This only happens when they are both at 1920x1080, not when one of them, or both, are at a lower resolution. It also happens when they are in mirrored mode instead of extended desktop mode. My GPU is obviously not at full clock speed most of the time: this happens at 350 MHz as well as at 1200 MHz. So it doesn't seem like a matter of too little performance. I'm not seeing any traditional artefacts, even when I use MSI Kombustor, only this kind of full-screen glitches. CPU stressing software isn't reporting any issues either. I'm thinking maybe the connection between my CPU and my PCH isn't fast enough, but I can't find anyone with the same problem to confirm that. I'd rather not invest in a discrete GPU without being certain it will fix something. Does anyone know how to search for this, or even better, does anyone have a solution? My full specs are below. Thanks in advance! Specs: ASUS P8Z77-M Intel Core i5-3570K (with Intel HD 4000 Graphics) 2x4 GB AMD Performance Edition memory Corsair Force 3 Series Rev. B 120GB SSD Maxtor 200GB HD Lite-On DVD-RW Antec 350 Watt PSU 64-bit Windows 7 Professional 2x Iiyama ProLite E2208HDS display

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  • Running computer from separate room

    - by Dan
    I want my computer to be in the basement, but to use it on the first floor. Which cables should I run through the floor? Can some be wireless or other methods? Here are some of the options I've thought of: Basic: Run DVI, usb (mouse), usb (keyboard), and audio cable (4 cables) USB Hub option: Run DVI, and 1 usb, then using a usb hub split it into mouse, keyboard, maybe even audio (2-3 cables) HDMI Option: If I get a new video card and monitor that supports HDMI, would I be able to run both audio and video through it? Would the monitor have to have an audio out? Also there is a lot of extra bandwidth in the HDMI cables, could I send two monitors on 1 cable or would I have to use 2 cables? How about sending mouse/keyboard through the HDMI cable? I see a lot of monitors with USB hubs built in, but I assume I'd still have to wire HDMI + 1 USB cable to use the USB hubs? X Terminal Machine/Thin Client: I don't really know much about this option. Not sure if it would allow me to run graphics acceleration and watch movies, does anyone know more details about what this would allow me to do? Other options: Any other ways to do this? Can any of this be wireless?

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  • Dual Monitor + Virtual Desktop software (plus for cube)

    - by xenithorb
    I've recently purchased another monitor, my first one being a TV and being much larger. I now sit at a desk and use my shiny new 24" LED more often, but I like to extend the desktop into the TV. The problem presented with this is to save power and the longevity of my 47" VIZIO, I try to keep it off when possible. What I'm seeking sounds very simple - If any of you have ever used Compiz or Deskspace (Yod'm) - You'll know what im referring to when I talk about a "cube." The most important functionality I'm looking for is the ability to scroll desktop contents between both displays and virtual desktops. Deskspace does and excellent job of presenting an attractive cube, but it creates a separate cube and virtual desktop space for the second extended monitor (now the TV) - Again, what I'm looking to do is scroll between virtual desktops, by passing through both monitors. The net effect of this functionality would allow me to scroll the contents of the extended monitor to the first monitor should a window get caught there without having to turn on the TV. So imagine the horizontal portion of a cube as being actual real monitors - is there anything that allows one to rotate desktops between displays?

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  • Linux can dual display but windows can't?

    - by Mr_CryptoPrime
    I have two monitors, one that is hdmi-to-dvi and the other vga-to-dvi. I have an AMD HD Radeon 6900 series graphics card installed. I got Ubuntu to display dual monitors, but then I restarted for an update and then Ubuntu wouldn't even boot in recovery mode, it just kept cycling forever...displaying something about "timeout: killing [filepath] [hexadecimal]. So I tried booting into windows (7-professional) and it crashed and displayed this after rebooting: IRQL_NOT_LESS_OR_EQUAL, PAGE_FAULT-IN-NONPAGED-AREA. I went into Bios and reverted to the system defaults and ran system restore and it booted ok, but the dvi-to-dvi monitor would not display. I made sure my drivers were updated and catalyst was updated. Also through research discovered only one is for vga and the other is digital only, so I put the vga-to-dvi in the vga slot and so on. Neither windows or catalyst will detect the dvi-to-dvi montior. Any suggestions? Thanks. EDIT: Found out that booting into Ubuntu with only one monitor (using either monitor with either cable) worked perfectly fine. I could then add another monitor and it displays ok. However, it will, out of the blue, suddenly distort the display. At first I thought the computer crashed, but it is something with the video output from the GPU to the monitor because I pushed the power button and it would refresh every 5secs or so and I could see the "Ubuntu will power down in X seconds", even though it was horribly distorted. Any ideas what's causing this?

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  • FrameBuffer Render to texture not working all the way

    - by brainydexter
    I am learning to use Frame Buffer Objects. For this purpose, I chose to render a triangle to a texture and then map that to a quad. When I render the triangle, I clear the color to something blue. So, when I render the texture on the quad from fbo, it only renders everything blue, but doesn't show up the triangle. I can't seem to figure out why this is happening. Can someone please help me out with this ? I'll post the rendering code here, since glCheckFramebufferStatus doesn't complain when I setup the FBO. I've pasted the setup code at the end. Here is my rendering code: void FrameBufferObject::Render(unsigned int elapsedGameTime) { glBindFramebuffer(GL_FRAMEBUFFER, m_FBO); glClearColor(0.0, 0.6, 0.5, 1); glClear(GL_COLOR_BUFFER_BIT | GL_DEPTH_BUFFER_BIT); // adjust viewport and projection matrices to texture dimensions glPushAttrib(GL_VIEWPORT_BIT); glViewport(0,0, m_FBOWidth, m_FBOHeight); glMatrixMode(GL_PROJECTION); glLoadIdentity(); glOrtho(0, m_FBOWidth, 0, m_FBOHeight, 1.0, 100.0); glMatrixMode(GL_MODELVIEW); glLoadIdentity(); DrawTriangle(); glPopAttrib(); // setting FrameBuffer back to window-specified Framebuffer glBindFramebuffer(GL_FRAMEBUFFER, 0); //unbind // back to normal viewport and projection matrix //glViewport(0, 0, 1280, 768); glMatrixMode(GL_PROJECTION); glLoadIdentity(); gluPerspective(45.0, 1.33, 1.0, 1000.0); glMatrixMode(GL_MODELVIEW); glLoadIdentity(); glClearColor(0, 0, 0, 0); glClear(GL_COLOR_BUFFER_BIT | GL_DEPTH_BUFFER_BIT); render(elapsedGameTime); } void FrameBufferObject::DrawTriangle() { glPushMatrix(); glBegin(GL_TRIANGLES); glColor3f(1, 0, 0); glVertex2d(0, 0); glVertex2d(m_FBOWidth, 0); glVertex2d(m_FBOWidth, m_FBOHeight); glEnd(); glPopMatrix(); } void FrameBufferObject::render(unsigned int elapsedTime) { glEnable(GL_TEXTURE_2D); glBindTexture(GL_TEXTURE_2D, m_TextureID); glPushMatrix(); glTranslated(0, 0, -20); glBegin(GL_QUADS); glColor4f(1, 1, 1, 1); glTexCoord2f(1, 1); glVertex3f(1,1,1); glTexCoord2f(0, 1); glVertex3f(-1,1,1); glTexCoord2f(0, 0); glVertex3f(-1,-1,1); glTexCoord2f(1, 0); glVertex3f(1,-1,1); glEnd(); glPopMatrix(); glBindTexture(GL_TEXTURE_2D, 0); glDisable(GL_TEXTURE_2D); } void FrameBufferObject::Initialize() { // Generate FBO glGenFramebuffers(1, &m_FBO); glBindFramebuffer(GL_FRAMEBUFFER, m_FBO); // Add depth buffer as a renderbuffer to fbo // create depth buffer id glGenRenderbuffers(1, &m_DepthBuffer); glBindRenderbuffer(GL_RENDERBUFFER, m_DepthBuffer); // allocate space to render buffer for depth buffer glRenderbufferStorage(GL_RENDERBUFFER, GL_DEPTH_COMPONENT, m_FBOWidth, m_FBOHeight); // attaching renderBuffer to FBO // attach depth buffer to FBO at depth_attachment glFramebufferRenderbuffer(GL_FRAMEBUFFER, GL_DEPTH_ATTACHMENT, GL_RENDERBUFFER, m_DepthBuffer); // Adding a texture to fbo // Create a texture glGenTextures(1, &m_TextureID); glBindTexture(GL_TEXTURE_2D, m_TextureID); glTexParameterf(GL_TEXTURE_2D, GL_TEXTURE_MAG_FILTER, GL_LINEAR); glTexParameterf(GL_TEXTURE_2D, GL_TEXTURE_MIN_FILTER, GL_LINEAR); glTexParameterf(GL_TEXTURE_2D, GL_TEXTURE_WRAP_S, GL_CLAMP_TO_EDGE); glTexParameterf(GL_TEXTURE_2D, GL_TEXTURE_WRAP_T, GL_CLAMP_TO_EDGE); glTexImage2D(GL_TEXTURE_2D, 0, GL_RGBA8, m_FBOWidth, m_FBOHeight, 0, GL_RGBA, GL_UNSIGNED_BYTE, 0); // onlly allocating space glBindTexture(GL_TEXTURE_2D, 0); // attach texture to FBO glFramebufferTexture2D(GL_FRAMEBUFFER, GL_COLOR_ATTACHMENT0, GL_TEXTURE_2D, m_TextureID, 0); // Check FBO Status if( glCheckFramebufferStatus(GL_FRAMEBUFFER) != GL_FRAMEBUFFER_COMPLETE) std::cout << "\n Error:: FrameBufferObject::Initialize() :: FBO loading not complete \n"; // switch back to window system Framebuffer glBindFramebuffer(GL_FRAMEBUFFER, 0); } Thanks!

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  • How do I use setFilmSize in panda3d to achieve the correct view?

    - by lhk
    I'm working with Panda3d and recently switched my game to isometric rendering. I moved the virtual camera accordingly and set an orthographic lens. Then I implemented the classes "Map" and "Canvas". A canvas is a dynamically generated mesh: a flat quad. I'm using it to render the ingame graphics. Since the game itself is still set in a 3d coordinate system I'm planning to rely on these canvases to draw sprites. I could have named this class "Tile" but as I'd like to use it for non-tile sketches (enemies, environment) as well I thought canvas would describe it's function better. Map does exactly what it's name suggests. Its constructor receives the number of rows and columns and then creates a standard isometric map. It uses the canvas class for tiles. I'm planning to write a map importer that reads a file to create maps on the fly. Here's the canvas implementation: class Canvas: def __init__(self, texture, vertical=False, width=1,height=1): # create the mesh format=GeomVertexFormat.getV3t2() format = GeomVertexFormat.registerFormat(format) vdata=GeomVertexData("node-vertices", format, Geom.UHStatic) vertex = GeomVertexWriter(vdata, 'vertex') texcoord = GeomVertexWriter(vdata, 'texcoord') # add the vertices for a flat quad vertex.addData3f(1, 0, 0) texcoord.addData2f(1, 0) vertex.addData3f(1, 1, 0) texcoord.addData2f(1, 1) vertex.addData3f(0, 1, 0) texcoord.addData2f(0, 1) vertex.addData3f(0, 0, 0) texcoord.addData2f(0, 0) prim = GeomTriangles(Geom.UHStatic) prim.addVertices(0, 1, 2) prim.addVertices(2, 3, 0) self.geom = Geom(vdata) self.geom.addPrimitive(prim) self.node = GeomNode('node') self.node.addGeom(self.geom) # this is the handle for the canvas self.nodePath=NodePath(self.node) self.nodePath.setSx(width) self.nodePath.setSy(height) if vertical: self.nodePath.setP(90) # the most important part: "Drawing" the image self.texture=loader.loadTexture(""+texture+".png") self.nodePath.setTexture(self.texture) Now the code for the Map class class Map: def __init__(self,rows,columns,size): self.grid=[] for i in range(rows): self.grid.append([]) for j in range(columns): # create a canvas for the tile. For testing the texture is preset tile=Canvas(texture="../assets/textures/flat_concrete",width=size,height=size) x=(i-1)*size y=(j-1)*size # set the tile up for rendering tile.nodePath.reparentTo(render) tile.nodePath.setX(x) tile.nodePath.setY(y) # and store it for later access self.grid[i].append(tile) And finally the usage def loadMap(self): self.map=Map(10, 10, 1) this function is called within the constructor of the World class. The instantiation of world is the entry point to the execution. The code is pretty straightforward and runs good. Sadly the output is not as expected: Please note: The problem is not the white rectangle, it's my player object. The problem is that although the map should have equal width and height it's stretched weirdly. With orthographic rendering I expected the map to be a perfect square. What did I do wrong ? UPDATE: I've changed the viewport. This is how I set up the orthographic camera: lens = OrthographicLens() lens.setFilmSize(40, 20) base.cam.node().setLens(lens) You can change the "aspect" by modifying the parameters of setFilmSize. I don't know exactly how they are related to window size and screen resolution but after testing a little the values above seem to work for me. Now everything is rendered correctly as long as I don't resize the window. Every change of the window's size as well as switching to fullscreen destroys the correct rendering. I know that implementing a listener for resize events is not in the scope of this question. However I wonder why I need to make the Film's height two times bigger than its width. My window is quadratic ! Can you tell me how to find out correct setting for the FilmSize ? UPDATE 2: I can imagine that it's hard to envision the behaviour of the game. At first glance the obvious solution is to pass the window's width and height in pixels to setFilmSize. There are two problems with that approach. The parameters for setFilmSize are ingame units. You'll get a way to big view if you pass the pixel size For some strange reason the image is distorted if you pass equal values for width and height. Here's the output for setFilmSize(800,800) You'll have to stress your eyes but you'll see what I mean

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  • Bare-metal virtualisation for the desktop

    - by Andrew Taylor
    Hi, Does anyone have any knowledge about bare-metal virtualisation products? I'm interested in building a new desktop machine for home, I've been looking at the Intel Quad Core processors and I'd like to put 8GB of RAM in there, but, it got me thinking about making the most out of the available resources. I thought if I could get a good 64bit machine, put some bare-metal virtualisation on, then have a primary system, I'd also be able to bring up some extra virtualised systems as and when I needed. I know most of the bare metal systems are designed for the server market, but, is there anything out there that works well for a desktop. What are the caveats? I presume I won't be able to make the most out of any video cards I could buy, what about just getting a decent screen resolution, will this be a problem? I run a single 24" screen. What about DVD/CD writing, is this possible? I'd like to re-rip my CD collection, I was hoping the quad 64Bit goodness would help me out with the encoding. I currently use a Mac and couldn't go back to windows so that leaves Linux, I was thinking a primary OS of ubuntu. Does this make a difference? Thanks Andrew

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  • Was Visual Studio 2008 or 2010 written to use multi cores?

    - by Erx_VB.NExT.Coder
    basically i want to know if the visual studio IDE and/or compiler in 2010 was written to make use of a multi core environment (i understand we can target multi core environments in 08 and 10, but that is not my question). i am trying to decide on if i should get a higher clock dual core or a lower clock quad core, as i want to try and figure out which processor will give me the absolute best possible experience with Visual Studio 2010 (ide and background compiler). if they are running the most important section (background compiler and other ide tasks) in one core, then the core will get cut off quicker if running a quad core, esp if background compiler is the heaviest task, i would imagine this would b e difficult to seperate in more then one process, so even if it uses multi cores you might still be better off with going for a higher clock cpu if the majority of the processing is still bound to occur in one core (ie the most significant part of the VS environment). i am a vb programmer, they've made great performance improvements in beta 2, congrats, but i would love to be able to use VS seamlessly... anyone have any ideas? thanks, erx

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  • Generate texture from polygon (openGL)

    - by user146780
    I have a quad and I would like to use the gradient it produces as a texture for another polygon. glPushMatrix(); glTranslatef(250,250,0); glBegin(GL_POLYGON); glColor3f(255,0,0); glVertex2f(10,0); glVertex2f(100,0); glVertex2f(100,100); glVertex2f(50,50); glVertex2f(0,100); glEnd(); //End quadrilateral coordinates glPopMatrix(); glBegin(GL_QUADS); //Begin quadrilateral coordinates glVertex2f(0,0); glColor3f(0,255,0); glVertex2f(150,0); glVertex2f(150,150); glColor3f(255,0,0); glVertex2f(0,150); glEnd(); //End quadrilateral coordinates My goal is to make the 5 vertex polygon have the gradient of the quad (maybe a texture is not the best bet) Thanks

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  • Transformation of Product Management in Telecommunications for Rapid Launch of Next Generation Products

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } The Telecom industry continues to evolve through disruptive products, uncertain markets, shorter product lifecycles and convergence of technologies. Today’s market has moved from network centric to consumer centric and focuses primarily on the customer experience. It has resulted in several product management challenges such as an increased complexity and volume of offerings, creating product variants, accelerating time-to-market, ability to provide multiple product views for varied stakeholders, leveraging OSS intelligence to BSS layer, product co-creation and increasing audit and security concerns for service providers. The document discusses how enterprise product management enabled by PLM-based product catalogue solutions helps to launch next generation products rapidly in the context of the Telecommunication Industry.   1.0.       Introduction   Figure 1: Business Scenario   Modern business demands the launch of complex products in a very short timeframe and effecting changes in the price plan faster without IT intervention. One of the key transformation initiatives companies are focusing on is in the area of product management transformation and operational efficiency improvement. As part of these initiatives, companies are investing in best- in-class COTs-based Product Management solutions developed on industry-wide standards.   The new COTs packages are planned to integrate with existing or new B/OSS systems to provide a strategic end-to-end agile solution for reduced time-to-market and order journey time. In addition, system rationalization is being undertaken to phase out legacy systems and migrate to strategic systems.   2.0.       An Overview of Product Management in Telecom   Product data in telecom is multi- dimensional and difficult to manage. It increased significantly due to the complexity of the product, product offerings on the converged network, increased volume of offerings, bundled offering structures and ever increasing regulatory requirements.   In addition, the shrinking product lifecycle in telecom makes it difficult to manage the dynamic product data. Mergers and acquisitions coupled with organic growth pose major challenges in product portfolio management. It is a roadblock in the journey towards becoming an agile organization.       Figure 2: Complexity in Product Management   Network Technology’ is the new dimension in telecom product management where the same products are realized through different networks i.e., Soiled network to Converged network. Consequently, the product solution is different.     Figure 3: Current Scenario - Pain Points in Product Management   The major business implications arising out of the current scenario are slow time-to-market and an inefficient process that affects innovation.   3.0. Transformation of Next Generation Product Management   Companies must focus on their Product Management Transformation Journey in the areas of:   ·       Management of single truth of product information across the organization/geographies which is currently managed in heterogeneous systems   ·       Management of the Intellectual Property (IP) on the product concept and partnership in the design of discrete components to integrate into the system   ·       Leveraging structured and unstructured product data within the extended enterprise to extract consumer insights and drive innovation   ·       Management of effective operational separation to comply with regulatory bodies   ·       Reuse of existing designs and add relevant features such as value-added services to enable effective product bundling     Figure 4: Next generation needs   PLM-based Enterprise Product Catalogue solutions efficiently address the above requirements and act as an enabler towards product management transformation and rapid product launch.   4.0. PLM-based Enterprise Product Management     Figure 5: PLM-based Enterprise Product Mastering   Enterprise Product Management (EPM) enables the business to manage complex product attributes of data in complex environments. Product Mastering helps create a 'single view' of the product by creating a business-driven, IT-supported environment where a global 'single truth record' is created, managed and reused.   4.1 The Business Case for Telco PLM-based solutions for Enterprise Product Management   ·       Telco PLM-based Product Mastering solutions provide a centralized authoring environment for product definition and control of all product data and rules   ·       PLM packages are designed to support multiple perspectives of product data (ordering perspective, billing perspective, provisioning perspective)   ·       Maintains relationships/links between different elements of the entire product definition   ·       Telco PLM packages are specialized in next generation lifecycle management requirements of products such as revision and state management, test and release management, role management and impact analysis)   ·       Takes into consideration all aspects of OSS product requirements compared to CRM product catalogue solutions where the product data managed is mostly order oriented and transactional     ·       New breed of Telco PLM packages are designed with 'open' standards such as SID and eTOM. They are interoperable, support integration frameworks such as subscription and notification.   ·       Telco PLM packages have developed good collaboration frameworks to integrate suppliers and partners into the product development value chain   4.2 Various Architectures/Approaches for Product Mastering using Telco PLM systems   4. 2.a Single Central Product Management (Mastering) Approach   Figure 6: Single Central Product Management (Master) Approach       This approach is implemented across verticals such as aerospace and automotive. It focuses on a physically centralized product master to which other sources are dependent on. The product definition data (Product bundles, service bundles, price plans, offers and discounts, product configuration rules and market campaigns) is created and maintained physically in a centralized environment. In addition, the product definition/authoring environment is centralized. The existing legacy product definition data available in CRM product catalogue, billing catalogue and the legacy product catalogue is migrated to the centralized PLM-based Enterprise Product Management solution.   Architectural changes must be made in the existing business landscape of applications to create and revise data because the applications have to refer to the central repository for approvals and validation of product configurations. It is achieved by modifying how the applications write data or how the applications can be adapted to use the rules to be managed and published.   Complete product configuration validation will be done in enterprise / central product catalogue and final configuration will be sent to the B/OSS system through the SOA compliant product distribution architecture. The approach/architecture enables greater control in terms of product data management and product data governance.   4.2.b Federated Product Management (Mastering) Architecture     Figure 7: Federated Product Management (Mastering) Architecture   In the federated product mastering approach, the basic unique product definition data (product id, description product hierarchy, basic price plans and simple product design rules) will be centrally created and will be maintained. And, the advanced product definition (Product bundling, promotions, offers & discount plans) will be created in respective down stream OSS systems. The advanced product definition (Product bundling, promotions, offers and discount plans) will be created in respective downstream OSS systems.   For example, basic product definitions such as attributes, product hierarchy and basic price plans will be created and maintained in Enterprise/Central product reference catalogue and distributed to downstream OSS systems. Respective downstream OSS systems build product bundles, promotions, advanced price plans over the basic product definition and master the advanced product definition. Central reference database accesses the respective other source product master data and assembles a point-in-time consolidated view of the product. The approach is typically adapted in some merger and acquisition scenarios where there is a low probability of a central physical authority managing the data. In addition, the migration effort in this case is minimal and there are no big architectural changes to the organization application landscape. However, this approach will not result in better product data management and data governance.   5.0 Customer Scenario – Before EPC deployment   A leading global telecommunications service provider wanted to launch a quad play and triple play service offering in the shortest possible lead time. The service provider was offering Broadband and VoIP services to customers. The company wanted to reuse a majority of the Broadband services and price plans and bundle them with new wireless and IPTV services for quad play and triple play. The challenges in launching the new service offerings were:       Figure 8: Triple Play Plan   ·       Broadband product data was stored in multiple product catalogues (CRM catalogue, Billing catalogue, spread sheets)   ·       Product managers spent a lot of time performing tasks involving duplication or re-keying of data. Manual effort caused errors, cost and time over-runs.   ·       No effective product and price data governance mechanism. Price change issues arising from the lack of data consistency across systems resulted in leakage of customer value and revenue.   ·       Product data had re-usability issues and was not in a structured format. It resulted in uncontrolled product portfolio creation and product management issues.   ·       Lack of enterprise product model resulted into product distribution challenges and thus delays in product launch.   ·       Designers are constrained by existing legacy product management solutions to model product/service requirements and product configuration rules such as upgrading, downgrading and cross selling.    5.1 Customer Scenario - After EPC deployment     Figure 9: SOA-based end-to-end EPC Solution   The company deployed PLM-based Enterprise Product Catalogue solutions to launch quad play service after evaluating various product catalogues. The broadband product offering, service and price data were migrated to the new system, and the product and price plan hierarchy for new offerings were created using the entities defined in the Enterprise Product Model. Supplier product catalogue data such as routers and set up boxes were loaded onto the new solution through SOA-based web service. Price plans and configuration rules were built in the new system. The validated final product configurations were extracted from the product catalogue in a SID format and were distributed to the downstream B/OSS systems through exposed SOA-based web services. The transformations required for the B/OSS system were handled using the transformation layer as part of the solution.   6.0 How PLM enabled Product Management Transformation         Figure 10: Product Management Transformation     PLM-based Product Catalogue Solution helped the customer reduce the product launch cycle time by 30% and enable transformation of Product Management for next generation services.   7.0 Conclusion   On the one hand, the telecom industry is undergoing changes due to disruptions, uncertain product markets and increased complexity of products. On the other hand, the ARPU is decreasing year-on-year. Communications Service Providers are embarking on convergence, bundled service offerings, flexibility to cross-sell and up-sell, introduce new value-added services, leverage Web 2.0 concepts and network capabilities. Consequently, large scale IT transformation initiatives to improve their ARPU supporting network and business transformations are a business imperative. Product Management has become a focus area. Companies are investing in best-in- class COTS solutions to reduce time-to-market, ensure rapid service delivery and improve operational efficiency. An efficient PLM-based enterprise product mastering solution plays a key role in achieving zero touch automation and rapid product launch.   References:   1.     Preston G.Smith, Donald G.Reineristsem, Van Nostrand Reinhold “Developing Products in Half the time”.   2.     John G. Innes, "Achieving Successful Product Change", Pitman Publishing.   3.     D T Pham and R M Setchi (16th Jan, 2001) "Authoring environment for documentation development" University of Wales Cardiff, U.K., Proceedings on Institution of Mechanical Engineers, Vol. 215, Part B.   4.     Oracle Product Hub for Communications:   http://www.oracle.com/us/products/applications/master-data-management/product-hub-082059.html  

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