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  • What Apache/PHP configurations do you know and how good are they?

    - by FractalizeR
    Hello. I wanted to ask you about PHP/Apache configuration methods you know, their pros and cons. I will start myself: ---------------- PHP as Apache module---------------- Pros: good speed since you don't need to start exe every time especially in mpm-worker mode. You can also use various PHP accelerators in this mode like APC or eAccelerator. Cons: if you are running apache in mpm-worker mode, you may face stability issues because every glitch in any php script will lead to unstability to the whole thread pool of that apache process. Also in this mode all scripts are executed on behalf of apache user. This is bad for security. mpm-worker configuration requires PHP compiled in thread-safe mode. At least CentOS and RedHat default repositories doesn't have thread-safe PHP version so on these OSes you need to compile at least PHP yourself (there is a way to activate worker mpm on Apache). The use of thread-safe PHP binaries is considered experimental and unstable. Plus, many PHP extensions does not support thread-safe mode or were not well-tested in thread-safe mode. ---------------- PHP as CGI ---------------- This seems to be the slowest default configuration which seems to be a "con" itself ;) ---------------- PHP as CGI via mod_suphp ---------------- Pros: suphp allows you to execute php scipts on behalf of the script file owner. This way you can securely separate different sites on the same machine. Also, suphp allows to use different php.ini files per virtual host. Cons: PHP in CGI mode means less performance. In this mode you can't use php accelerators like APC because each time new process is spawned to handle script rendering the cache of previous process useless. BTW, do you know the way to apply some accelerator in this config? I heard something about using shm for php bytecode cache. Also, you cannot configure PHP via .htaccess files in this mode. You will need to install PECL htscanner for this if you need to set various per-script options via .htaccess (php_value / php_flag directives) ---------------- PHP as CGI via suexec ---------------- This configuration looks the same as with suphp, but I heard, that it's slower and less safe. Almost same pros and cons apply. ---------------- PHP as FastCGI ---------------- Pros: FastCGI standard allows single php process to handle several scripts before php process is killed. This way you gain performance since no need to spin up new php process for each script. You can also use PHP accelerators in this configuration (see cons section for comment). Also, FCGI almost like suphp also allows php processes to be executed on behalf of some user. mod_fcgid seems to have the most complete fcgi support and flexibility for apache. Cons: The use of php accelerator in fastcgi mode will lead to high memory consumption because each PHP process will have his own bytecode cache (unless there is some accelerator that can use shared memory for bytecode cache. Is there such?). FastCGI is also a little bit complex to configure. You need to create various configuration files and make some configuration modifications. It seems, that fastcgi is the most stable, secure, fast and flexible PHP configuration, however, a bit difficult to be configured. But, may be, I missed something? Comments are welcome!

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  • register_globals error in php

    - by user145862
    I was stuck up with the error directive 'register_globals' is no longer available in PHP in unknown on line 0 when tried to check the php version using "php -v" after enabling register_globals in php.ini file. I am not getting any php version info by doing so. Instead it throws the above mentioned error.After turning off this option, php info works quite well. It is very essential for me to have register_globals to be turned on.How can I have this corrected. my php.ini is as follows: ; Default Value: None ; Development Value: "GP" ; Production Value: "GP" ; http://php.net/request-order request_order = "GP" ; Whether or not to register the EGPCS variables as global variables. You may ; want to turn this off if you don't want to clutter your scripts' global scope ; with user data. ; You should do your best to write your scripts so that they do not require ; register_globals to be on; Using form variables as globals can easily lead ; to possible security problems, if the code is not very well thought of. ; register_globals = On ; Determines whether the deprecated long $HTTP_*_VARS type predefined variables ; are registered by PHP or not. As they are deprecated, we obviously don't ; recommend you use them. They are on by default for compatibility reasons but ; they are not recommended on production servers. ; Default Value: On ; Development Value: Off ; Production Value: Off ; register_long_arrays = Off ; This directive determines whether PHP registers $argv & $argc each time it ; runs. $argv contains an array of all the arguments passed to PHP when a script ; is invoked. $argc contains an integer representing the number of arguments ; that were passed when the script was invoked. These arrays are extremely ; useful when running scripts from the command line. When this directive is ; enabled, registering these variables consumes CPU cycles and memory each time ; a script is executed. For performance reasons, this feature should be disabled ; on production servers. ; Note: This directive is hardcoded to On for the CLI SAPI ; Default Value: On ; Development Value: Off ; Production Value: Off ; register_argc_argv = Off ; When enabled, the SERVER and ENV variables are created when they're first ; used (Just In Time) instead of when the script starts. If these variables ; are not used within a script, having this directive on will result in a ; performance gain. The PHP directives register_globals, register_long_arrays, ; and register_argc_argv must be disabled for this directive to have any affect. ; auto_globals_jit = On

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  • smartctl -t long isn't finishing

    - by xenoterracide
    I been running smartctl -t long on a drive for about 2 days now and it seems to be stalled at 10%. short and conveyance both passed. I have to send 1 of 2 drives purchased back I found badblocks with badblocks (none on this drive and I'ts made over a pass already). I'm just wondering if I should be concerned about this. smartctl 5.39.1 2010-01-28 r3054 [x86_64-unknown-linux-gnu] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Device Model: WDC WD10EARS-00Y5B1 Serial Number: WD-WMAV51582123 Firmware Version: 80.00A80 User Capacity: 1,000,204,886,016 bytes Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: Exact ATA specification draft version not indicated Local Time is: Mon May 10 22:19:52 2010 EDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 241) Self-test routine in progress... 10% of test remaining. Total time to complete Offline data collection: (20100) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 231) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x3031) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 2 3 Spin_Up_Time 0x0027 131 131 021 Pre-fail Always - 6408 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 12 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 148 10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 10 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 7 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 174 194 Temperature_Celsius 0x0022 106 102 000 Old_age Always - 41 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Conveyance offline Completed without error 00% 99 - # 2 Extended offline Interrupted (host reset) 10% 30 - # 3 Short offline Completed without error 00% 0 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.

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  • Troubleshooting Website problems within the local network

    - by HaydnWVN
    Have an external website which opens fine on some PC's, yet seems to time out (or symptoms of timing out, but never actually does) on others. Seems to only affect (some) of our newer HP Pro 3305 MT Workstations. All of which are running Win7 32bit SP1 with all updates. Older PC's (Win7 32bit SP1 & WinXP) are unaffected. Using Google Chrome & Firefox makes no difference. Opening the website in IE9 Compatibility Mode has exactly the same symptoms. All PC's are on the same local network (Workgroup) using the same DNS server & gateway (inhouse) on the same internet connection, on the same subnet. There is no proxy server, no content filtering, no load balancing etc etc. Only group policy in effect (locally) is for Update scheduling. Local firewalls are all the same (Kaspersky WP4) and our external facing firewall has no IP specific settings. I have no control over the external website, traceroute shows the same destination on all PC's. It is a fairly popular website in our industry (Horticulture) and i'm not aware of any other people (even other sites within our sister companies) with the same problem. Update: Used Fiddler2 to monitor the HTTP request, seems its not getting fulfilled for some reason?! Request sent: GET http://www.rhs.org.uk/ HTTP/1.1 Host: www.rhs.org.uk Connection: keep-alive User-Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/536.11 (KHTML, like Gecko) Chrome/20.0.1132.47 Safari/536.11 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Encoding: gzip,deflate,sdch Accept-Language: en-GB,en-US;q=0.8,en;q=0.6 Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3 Log from Fiddler 2 of the request: This session is not yet complete. Press F5 to refresh when session is complete for updated statistics. Request Count: 1 Bytes Sent: 567 (headers:567; body:0) Bytes Received: 0 (headers:0; body:0) ACTUAL PERFORMANCE -------------- ClientConnected: 17:02:33.720 ClientBeginRequest: 17:02:39.118 GotRequestHeaders: 17:02:39.118 ClientDoneRequest: 17:02:39.118 Determine Gateway: 0ms DNS Lookup: 0ms TCP/IP Connect: 46ms HTTPS Handshake: 0ms ServerConnected: 17:02:39.165 FiddlerBeginRequest: 17:02:39.165 ServerGotRequest: 17:02:39.165 ServerBeginResponse: 00:00:00.000 GotResponseHeaders: 00:00:00.000 ServerDoneResponse: 00:00:00.000 ClientBeginResponse: 00:00:00.000 ClientDoneResponse: 00:00:00.000 RESPONSE BYTES (by Content-Type) -------------- ~headers~: 0 Log of a successful request from a working PC (done this morning, excuse the timestamps being different from above): Request Count: 1 Bytes Sent: 493 (headers:493; body:0) Bytes Received: 20,413 (headers:525; body:19,888) ACTUAL PERFORMANCE -------------- ClientConnected: 08:22:47.766 ClientBeginRequest: 08:22:47.766 GotRequestHeaders: 08:22:47.766 ClientDoneRequest: 08:22:47.766 Determine Gateway: 0ms DNS Lookup: 26ms TCP/IP Connect: 30ms HTTPS Handshake: 0ms ServerConnected: 08:22:47.828 FiddlerBeginRequest: 08:22:47.828 ServerGotRequest: 08:22:47.828 ServerBeginResponse: 08:22:48.905 GotResponseHeaders: 08:22:48.905 ServerDoneResponse: 08:22:48.905 ClientBeginResponse: 08:22:48.905 ClientDoneResponse: 08:22:48.905 Overall Elapsed: 00:00:01.1388020 RESPONSE BYTES (by Content-Type) -------------- text/html: 19,888 ~headers~: 525 So my question has evolved into: What is the difference between the 2 requests and how do I determine why 1 PC is not getting a reply to it's GET request?

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  • Thoughts on home NAS server

    - by user826955
    I currently have a NAS with a 2x2TB HDD 1x16GB SSD layout on a mini-itx atom board. The NAS is in a Lian Li PC-Q07 case. On this system I was running freebsd 8 with a gmirror raid 1 setup, which was enough for my needs. So far I was using the NAS for: Fileserver with AFP protocol (only mac clients used) SVN server hosting all my source trees of my projects JIRA (performance was okay-ish) Timemachine backup for the macs The power consumption was about 38W, although I did not put HDDs asleep when unused (I think this is not possible in a raid setup). I liked the NAS because: the performance was good through gigabit LAN (enough for my needs) power consumption was good its a pretty small case and fits in one of my cupboards I disliked the NAS a bit because: it was a bit noisy, the Q07 case vibrated a good amount because of the HDDs. I switched the NAS off every evening I do not have a real backup of the data on the NAS, only the internal raid 1 as safety. I really dont want to loose my source trees under no circumstances, so I would really be sleeping better if I knew I had regular backups somewhere. Recently, the board seemed to have died, I can't boot anymore. Thus, I was thinking about a redesign of my NAS (I still have to find out what parts are broken, I probably need to replace the mainboard and SSD. HDDs seem to be okay). First of all, I was wondering what other users have as backup for their NAS? Are you actually using a second NAS, and regularly copying over the data to have it safe? Or is there any better solution to this? I was thinking about getting a cheap NAS like the synology DS112j with only one disk, and use rsync or something similar to regularly copy data over to the second NAS (wake the second NAS upon start, shut it down after copy). Although this approach seems somewhat weird, It would have the benefit (?) that I could use a single disk instead of raid in the main NAS, and put the disk asleep when idle, and have the NAS running 24/7 with low energy consumption (I found no way to do this with a gmirror setup). Is there any recommended backup solution for a small NAS? Then I was thinking about a different raid setup. Since I have to buy a new mainboard as well as SSD, I might as well switch over to a i3 board with more ram, and also switch to ZFS. I am not familar with ZFS, I've never used it, but I read and hear much about it. Would it be viable to set up a ZFS storage with only 2 disks? Can I easily extend this storage with more disks, once I choose to add some? I could maybe get a new case like the Fractal Design Array R2 which has more 3,5" slots. I could as well get another 2 disks, but I would prefer sticking with the existing 2 for enegery/heat/noise reasons. Should I go for a ZFS storage or stick to my gmirror setup? I would also like to keep freebsd as operating system, and also I dont need any web gui or something (that is, I dont need/want to use FreeNAS or Openfiler etc). Does anyone maybe have a sample setup in use so I can compare energy consumption/noise/software setup? Any guidance towards the NAS of my dreams (silent, low energy, safe w/ backups) much appreciated.

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  • CPU Utilization LAMP stack

    - by Max
    We've got an ec2 m2.4xlarge running Magento (centos 5.6, httpd 2.2, php 5.2.17 with eaccelerator 0.9.5.3, mysql 5.1.52). Right now we're getting a large traffic spike, and our top looks like this: top - 09:41:29 up 31 days, 1:12, 1 user, load average: 120.01, 129.03, 113.23 Tasks: 1190 total, 18 running, 1172 sleeping, 0 stopped, 0 zombie Cpu(s): 97.3%us, 1.8%sy, 0.0%ni, 0.5%id, 0.0%wa, 0.0%hi, 0.0%si, 0.4%st Mem: 71687720k total, 36898928k used, 34788792k free, 49692k buffers Swap: 880737784k total, 0k used, 880737784k free, 1586524k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 2433 mysql 15 0 23.6g 4.5g 7112 S 564.7 6.6 33607:34 mysqld 24046 apache 16 0 411m 65m 28m S 26.4 0.1 0:09.05 httpd 24360 apache 15 0 410m 60m 25m S 26.4 0.1 0:03.65 httpd 24993 apache 16 0 410m 57m 21m S 26.1 0.1 0:01.41 httpd 24838 apache 16 0 428m 74m 20m S 24.8 0.1 0:02.37 httpd 24359 apache 16 0 411m 62m 26m R 22.3 0.1 0:08.12 httpd 23850 apache 15 0 411m 64m 27m S 16.8 0.1 0:14.54 httpd 25229 apache 16 0 404m 46m 17m R 10.2 0.1 0:00.71 httpd 14594 apache 15 0 404m 63m 34m S 8.4 0.1 1:10.26 httpd 24955 apache 16 0 404m 50m 21m R 8.4 0.1 0:01.66 httpd 24313 apache 16 0 399m 46m 22m R 8.1 0.1 0:02.30 httpd 25119 apache 16 0 411m 59m 23m S 6.8 0.1 0:01.45 httpd Questions: Would giving msyqld more memory help it cache queries and react faster? If so, how? Other than splitting mysql and php to separate servers (which we're about to do) is there anything else we could/should be doing? Thanks! UPDATE: Here's our my.cnf along with the output of mysqltuner. It looks like a cache problem. Thanks again! # cat /etc/my.cnf [client] port = **** socket = /var/lib/mysql/mysql.sock [mysqld] datadir=/mnt/persistent/mysql port=**** socket=/var/lib/mysql/mysql.sock key_buffer = 512M max_allowed_packet = 64M table_cache = 1024 sort_buffer_size = 8M read_buffer_size = 4M read_rnd_buffer_size = 2M myisam_sort_buffer_size = 64M thread_cache_size = 128M tmp_table_size = 128M join_buffer_size = 1M query_cache_limit = 2M query_cache_size= 64M query_cache_type = 1 max_connections = 1000 thread_stack = 128K thread_concurrency = 48 log-bin=mysql-bin server-id = 1 wait_timeout = 300 innodb_data_home_dir = /mnt/persistent/mysql/ innodb_data_file_path = ibdata1:10M:autoextend innodb_buffer_pool_size = 20G innodb_additional_mem_pool_size = 20M innodb_log_file_size = 64M innodb_log_buffer_size = 8M innodb_flush_log_at_trx_commit = 1 innodb_lock_wait_timeout = 50 innodb_thread_concurrency = 48 ft_min_word_len=3 [myisamchk] ft_min_word_len=3 key_buffer = 128M sort_buffer_size = 128M read_buffer = 2M write_buffer = 2M # ./mysqltuner.pl >> MySQLTuner 1.2.0 - Major Hayden <[email protected]> >> Bug reports, feature requests, and downloads at http://mysqltuner.com/ >> Run with '--help' for additional options and output filtering -------- General Statistics -------------------------------------------------- [--] Skipped version check for MySQLTuner script [OK] Currently running supported MySQL version 5.1.52-log [OK] Operating on 64-bit architecture -------- Storage Engine Statistics ------------------------------------------- [--] Status: +Archive -BDB +Federated +InnoDB -ISAM -NDBCluster [--] Data in MyISAM tables: 2G (Tables: 26) [--] Data in InnoDB tables: 749M (Tables: 250) [!!] Total fragmented tables: 262 -------- Security Recommendations ------------------------------------------- -------- Performance Metrics ------------------------------------------------- [--] Up for: 31d 2h 30m 38s (680M q [253.371 qps], 2M conn, TX: 4825B, RX: 236B) [--] Reads / Writes: 89% / 11% [--] Total buffers: 20.6G global + 15.1M per thread (1000 max threads) [OK] Maximum possible memory usage: 35.4G (51% of installed RAM) [OK] Slow queries: 0% (35K/680M) [OK] Highest usage of available connections: 53% (537/1000) [OK] Key buffer size / total MyISAM indexes: 512.0M/457.2M [OK] Key buffer hit rate: 100.0% (9B cached / 264K reads) [OK] Query cache efficiency: 42.3% (260M cached / 615M selects) [!!] Query cache prunes per day: 4384652 [OK] Sorts requiring temporary tables: 0% (1K temp sorts / 38M sorts) [!!] Joins performed without indexes: 100404 [OK] Temporary tables created on disk: 17% (7M on disk / 45M total) [OK] Thread cache hit rate: 99% (537 created / 2M connections) [!!] Table cache hit rate: 0% (1K open / 946K opened) [OK] Open file limit used: 9% (453/5K) [OK] Table locks acquired immediately: 99% (758M immediate / 758M locks) [OK] InnoDB data size / buffer pool: 749.3M/20.0G -------- Recommendations ----------------------------------------------------- General recommendations: Run OPTIMIZE TABLE to defragment tables for better performance Enable the slow query log to troubleshoot bad queries Adjust your join queries to always utilize indexes Increase table_cache gradually to avoid file descriptor limits Variables to adjust: query_cache_size (> 64M) join_buffer_size (> 1.0M, or always use indexes with joins) table_cache (> 1024)

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  • Using different SSDs types (not only SATA based) as system drive

    - by Hubert Kario
    Currently I have a Thinkpad X61s and want to make it both a bit faster and a bit more power efficient. For that reason I thought that adding SSD drive would make most sense. Unfortunately, because of financial reasons, buying SSD of over 200GB capacity is out of reach for me (not only it would be worth more than the rest of the laptop, but also I currently have a 500GB drive in it, so even such a drive would be kind of a downgrade for me). During preliminary testing with a cheap Transcend 4GB Class 6 (14MiB/s streaming, 9MiB/s random read) card I experienced boot times to be reduced by half so putting the OS only on it would already would be an improvement. Unfortunately, my system now is about 11GiB in size so anything less than 16GB would be constraining. In this laptop I can connect additional drives on at least 5 different ways: using SATA-ATA converter caddy in the X6 Ultrabase using internal mini PCIe slot using integrated SDHC slot using CardBus (a.k.a PCMCIA or PC Card) slot using USB Thankfully, because I use only Linux on this PC the bootability of them is irrelevant as I can put the /boot partition on internal HDD and / on any of the above mentioned Flash memories (as I already did for the SDHC test). From what I was able to research and from my own experience those options come with rather big downsides or other problems: SATA-ATA caddy It has three downsides: I have to carry the Ultrabse with me at all times (it's not really inconvenient, but those grams do add) and couldn't disconnect it when I want to disconnect the battery It makes the bay unusable for the optical drive and occasional quick access to other hard drives the only caddies I could buy have rather flaky controllers in them so putting my OS on it would hamper its stability Internal mini PCIe slot This would be an ideal solution, if only I could find real PCIe SSDs, not only devices that could talk only SATA or ATA over PCIe mechanical connection (the ones used in Dell Mini or Asus EEE). Theoretically Samsung did release such devices but I couldn't find them in retail anywhere. Integrated SDHC slot It's a nice solution with a single drawback: the fastest 16GB SDHC card on the market can only do around 35MiB/s read and 15MiB/s write while still costing like a normal 40GB SATA SSD that's 10 times faster. Not really cost-effective. CardBus (a.k.a PCMCIA or PC Card) slot Those cards are much faster than the SDHC option (there are ones that can do well over 50MiB/s read in benchmarks) and from what I could find the PCMCIA controller in my laptop does support UDMA so it should be able to deliver comparable speeds. They still cost similarly to SD cards but at least they provide streaming performance comparable to my current HDD. USB That's the worst option. Not only is it limited to 20-30MiB/s by the interface itself the drive would stick out of the laptop so it's a big no no. The question As such I think that going the "CF in a CardBus adapter" route will be the best option. My question is: did anyone try using CF cards in CardBus adapters as system drives with Linux on Thinkpad laptops? Laptops in general? What was the real-world performance? I don't have any CF cards so I can't check how well does it work with suspend/resume, or whatever it's easy to make it work in initramfs (I'm using ArchLinux and SD card was trivial — add 3 modules in single config line and rebuilding initramfs) so any tips/gotchas on this are welcome as well.

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  • Rosewill RSV-S5 and it's transferespeeds

    - by DoomStone
    I have just bought a Rosewill RSV-S5, I have installed 5x1,5Tb Western Digital Green disks in it. After that have I created a Raid5 on them all with the software that followed with the hardware. Not the raid it self works fine, but it is SLOW, I can only obtain a maximum of 25 MB/s, and if SABnzbd+ is downloading with 5 MB/s is it having a hard time streaming a normal DIVX (700 mb) movie. Is this normal or is there something wrong? Edit: should be able to handle 3 Gbps = 384 megabytes / second Edit 2: As you can see am I only downloading with 3,76 MB/s and I'm trying to watch V s02e08 (720p), but it is completely unwatchable, as I can see 30 sec, and the it buffers for 20 sec. Edit: Other information there might be required I'm running Windows Server 2008 R2, optimized for program performance. Windows is installed on a 60GB SSD. I have a 50 Mb/s internet connection and a 1 Gb/s LAN, all connected with Cat6 Ethernet cables. The MCE is using a Gigabyte EP35C-DS3R motherboard with 2 GB DDR2 ram. Edit 3: I have used chunk sizes for 128 KB Edit 4: I found this on newegg Pros: Enclosure for 5x2TB hard drive is fine. This is basically a rebranded San Digital TR5M-B product. For support Rosewill tells you to contact San Digital. No direct support from Silicon Image for the computer raid card. Cons: Includes computer Silicon Image 3132 raid card, extremely slow raid 5 write (our tests ~10MB/s). Compare to regular internal local drive write 30-60MB/s. We basically dumped the Sil3132 card and replaced with High Point RocketRaid 622 card for extra $69.99. Note for RR622, turn off ECRC (end to end CRC check) for card to work on IBM xserver. What took 12hrs to copy now took 2-3hrs. San Digital realized the problem and has the newer model TR5M-BP TowerRaid Plus that comes with High Point RocketRaid 622 card. Rosewill should discontinue this product and go with TR5M-BP. Could not get Silicon Image raid management software to work with complicated 2008R2 server with 10 NICs, application doesn't know how to talk to localhost port with all those NICs. No updates from Silicon Image and support from San Digital ignored. Gave up on Sil3132 card. Save yourself from a lot of headaches, get the RR622 card too if you are going to buy this product. Other Thoughts: The newer model is TR5M-BP TowerRaid Plus, comes with High Point RocketRaid 622 raid card for the PC instead of Silicon Image Sil3132. According to San Digital, raid 5 performance for Sil3132 read 80MB/s write 19MB/s, and RR622 read 154MB/s write 149MB/s. Our RR622 tests gave (8TB raid 5) write ~80-110MB/s copying 40GB file took 8mins. So I have now ordered a HighPoint RocketRAID 622 2P ext SATA III and hopes that it will solve my problems.

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  • MySQL reserves too much RAM

    - by Buddy
    I have a cheap VPS with 128Mb RAM and 256Mb burst. MySQL starts and reserves about 110Mb, but uses not more than 20Mb of them. My VPS Control Panel shows, that I use 127Mb (I also running nginx and sphinx), I know, that it shows reserved RAM, but when I reach over 128Mb, my VPS reboots automatically every 4 hours. So I want to force MySQL to reserve less RAM. How can i do that? I did some tweaks with my.conf but it helped not so much. top output: PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 1 root 15 0 2156 668 572 S 0.0 0.3 0:00.03 init 11311 root 15 0 11212 356 228 S 0.0 0.1 0:00.00 vzctl 11312 root 18 0 3712 1484 1248 S 0.0 0.6 0:00.01 bash 11347 root 18 0 2284 916 732 R 0.0 0.3 0:00.00 top 13978 root 17 -4 2248 552 344 S 0.0 0.2 0:00.00 udevd 14262 root 15 0 1812 564 472 S 0.0 0.2 0:00.03 syslogd 14293 sphinx 15 0 11816 1172 672 S 0.0 0.4 0:00.07 searchd 14305 root 25 0 7192 1036 636 S 0.0 0.4 0:00.00 sshd 14321 root 25 0 2832 836 668 S 0.0 0.3 0:00.00 xinetd 15389 root 18 0 3708 1300 1132 S 0.0 0.5 0:00.00 mysqld_safe 15441 mysql 15 0 113m 16m 4440 S 0.0 6.4 0:00.15 mysqld 15489 root 21 0 13056 1456 340 S 0.0 0.6 0:00.00 nginx 15490 nginx 18 0 13328 2388 992 S 0.0 0.9 0:00.06 nginx 15507 nginx 25 0 19520 5888 4244 S 0.0 2.2 0:00.00 php-cgi 15508 nginx 18 0 19636 4876 2748 S 0.0 1.9 0:00.12 php-cgi 15509 nginx 15 0 19668 4872 2716 S 0.0 1.9 0:00.11 php-cgi 15518 root 18 0 4492 1116 568 S 0.0 0.4 0:00.01 crond MySQL tuner: >> MySQLTuner 1.0.1 - Major Hayden <[email protected]> >> Bug reports, feature requests, and downloads at http://mysqltuner.com/ >> Run with '--help' for additional options and output filtering Please enter your MySQL administrative login: root Please enter your MySQL administrative password: -------- General Statistics -------------------------------------------------- [--] Skipped version check for MySQLTuner script [OK] Currently running supported MySQL version 5.0.77 [OK] Operating on 32-bit architecture with less than 2GB RAM -------- Storage Engine Statistics ------------------------------------------- [--] Status: -Archive -BDB -Federated +InnoDB -ISAM -NDBCluster [--] Data in InnoDB tables: 1M (Tables: 1) [OK] Total fragmented tables: 0 -------- Performance Metrics ------------------------------------------------- [--] Up for: 38m 43s (37 q [0.016 qps], 20 conn, TX: 4M, RX: 3K) [--] Reads / Writes: 100% / 0% [--] Total buffers: 28.1M global + 832.0K per thread (100 max threads) [OK] Maximum possible memory usage: 109.4M (42% of installed RAM) [OK] Slow queries: 0% (0/37) [OK] Highest usage of available connections: 1% (1/100) [OK] Key buffer size / total MyISAM indexes: 128.0K/64.0K [OK] Query cache efficiency: 42.1% (8 cached / 19 selects) [OK] Query cache prunes per day: 0 [!!] Temporary tables created on disk: 27% (3 on disk / 11 total) [!!] Thread cache is disabled [OK] Table cache hit rate: 57% (8 open / 14 opened) [OK] Open file limit used: 1% (12/1K) [OK] Table locks acquired immediately: 100% (22 immediate / 22 locks) [!!] Connections aborted: 10% [OK] InnoDB data size / buffer pool: 1.5M/8.0M -------- Recommendations ----------------------------------------------------- General recommendations: MySQL started within last 24 hours - recommendations may be inaccurate Enable the slow query log to troubleshoot bad queries When making adjustments, make tmp_table_size/max_heap_table_size equal Reduce your SELECT DISTINCT queries without LIMIT clauses Set thread_cache_size to 4 as a starting value Your applications are not closing MySQL connections properly Variables to adjust: tmp_table_size (> 32M) max_heap_table_size (> 16M) thread_cache_size (start at 4) I think if I do what MySQLtuner says, MySQL will use more RAM.

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  • Network config / gear question

    - by mcgee1234
    I have been tasked with setting up a fairly straightforward rack in a data center (we do not even need a whole rack, but this is the smallest allotment available). In a nutshell, 4 to 6 servers need to be able to reach 2 (maybe 3) vendors. The servers needs to be reachable over the internet. A little more detail - the networks the servers need to reach are inside of the data center, and are "trusted". Connections to these networks will be achieved through intra data center cross connects. It is kind of like a manufacturing line where we receive data from one vendor (burst-able up to 200 Mbits), churn through it on the servers, and then send out data to another vendor (bursts up to 20 Mbits). This series of events is very latency sensitive, so much so that it is common practice not to use NAT or a firewall on these segments (or so I hear). To reach the servers over the internet, I plan to use a site to site VPN. (This part is only relevant as far as hardware selection goes). I have 2 configurations in mind: Cisco 2911 (2921) (with the additional wan ports module) and a layer 2 switch - in this scenario, I would use the router also for VPN. Cisco 3560 layer 3 switch to interconnect the networks inside of the data center and an ASA 5510 (which is total overkill, but the 5505 is not rack mountable) as a firewall for the Wan side (internet) and VPN. I envision the setup to be as follows: Internet - ASA - 3560 Vendors - 3560 - Servers The general idea is that the ASA acts as a firewall and VPN device and the 3560 does all the heavy lifting. The first is a fairly traditional setup but my concern is performance. The second is somewhat unorthodox in that the vendors are directly connected to the layer 3 switch without passing through a firewall. Based on my understanding however, a layer 3 switch will perform substantially better as it will do hardware (ASIC) vs. software switching. (Note that number 2 is a little over the budget, but not unworkable (double negative, ugh)) Since this is my first time dealing with a data center, I am not sure what the IP space is going to look like. I suspect I will retain a block(s) of public IPs, vlan them to individual interfaces for the vendor connections and the servers (which will not reachable from the wan side of course) and setup routing on the switch. So here are my questionss: Is there a substantial performance difference between 1 and 2, i.e. hardware based switching on a layer 3 vs a software base on the 2911? I have trolled the internet and found a lot of Cisco literature, but nothing that I could really use to get a good handle. The vendors we connect to are secure and trusted (famous last words) and as I understand it, it is common practice not to NAT or firewall these connections (because of the aforementioned latency sensitivity). But what what kind of latency are we really talking about if I push the data through a router (or even ASA for that matter)? For our purposes, 5 ms will not kill us, 20 or 30 can be very costly. Others measure in microseconds, but they are out of our league. Is there any issues with using public IPs on a layer 3 switch? I am certainly not married to either of these configs, and I am totally open to any ideas. My knowledge (and I use the term loosely) is largely from books so I welcome any advice / insight. Thanks in advance.

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  • ActiveX component can't create Object Error? Check 64 bit Status

    - by Rick Strahl
    If you're running on IIS 7 and a 64 bit operating system you might run into the following error using ASP classic or ASP.NET with COM interop. In classic ASP applications the error will show up as: ActiveX component can't create object   (Error 429) (actually without error handling the error just shows up as 500 error page) In my case the code that's been giving me problems has been a FoxPro COM object I'd been using to serve banner ads to some of my pages. The code basically looks up banners from a database table and displays them at random. The ASP classic code that uses it looks like this: <% Set banner = Server.CreateObject("wwBanner.aspBanner") banner.BannerFile = "wwsitebanners" Response.Write(banner.GetBanner(-1)) %> Originally this code had no specific error checking as above so the ASP pages just failed with 500 error pages from the Web server. To find out what the problem is this code is more useful at least for debugging: <% ON ERROR RESUME NEXT Set banner = Server.CreateObject("wwBanner.aspBanner") Response.Write(err.Number & " - " & err.Description) banner.BannerFile = "wwsitebanners" Response.Write(banner.GetBanner(-1)) %> which results in: 429 - ActiveX component can't create object which at least gives you a slight clue. In ASP.NET invoking the same COM object with code like this: <% dynamic banner = wwUtils.CreateComInstance("wwBanner.aspBanner") as dynamic; banner.cBANNERFILE = "wwsitebanners"; Response.Write(banner.getBanner(-1)); %> results in: Retrieving the COM class factory for component with CLSID {B5DCBB81-D5F5-11D2-B85E-00600889F23B} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)). The class is in fact registered though and the COM server loads fine from a command prompt or other COM client. This error can be caused by a COM server that doesn't load. It looks like a COM registration error. There are a number of traditional reasons why this error can crop up of course. The server isn't registered (run regserver32 to register a DLL server or /regserver on an EXE server) Access permissions aren't set on the COM server (Web account has to be able to read the DLL ie. Network service) The COM server fails to load during initialization ie. failing during startup One thing I always do to check for COM errors fire up the server in a COM client outside of IIS and ensure that it works there first - it's almost always easier to debug a server outside of the Web environment. In my case I tried the server in Visual FoxPro on the server with: loBanners = CREATEOBJECT("wwBanner.aspBanner") loBanners.cBannerFile = "wwsitebanners" ? loBanners.GetBanner(-1) and it worked just fine. If you don't have a full dev environment on the server you can also use VBScript do the same thing and run the .vbs file from the command prompt: Set banner = Server.CreateObject("wwBanner.aspBanner") banner.BannerFile = "wwsitebanners" MsgBox(banner.getBanner(-1)) Since this both works it tells me the server is registered and working properly. This leaves startup failures or permissions as the problem. I double checked permissions for the Application Pool and the permissions of the folder where the DLL lives and both are properly set to allow access by the Application Pool impersonated user. Just to be sure I assigned an Admin user to the Application Pool but still no go. So now what? 64 bit Servers Ahoy A couple of weeks back I had set up a few of my Application pools to 64 bit mode. My server is Server 2008 64 bit and by default Application Pools run 64 bit. Originally when I installed the server I set up most of my Application Pools to 32 bit mainly for backwards compatibility. But as more of my code migrates to 64 bit OS's I figured it'd be a good idea to see how well code runs under 64 bit code. The transition has been mostly painless. Until today when I noticed the problem with the code above when scrolling to my IIS logs and noticing a lot of 500 errors on many of my ASP classic pages. The code in question in most of these pages deals with this single simple COM object. It took a while to figure out that the problem is caused by the Application Pool running in 64 bit mode. The issue is that 32 bit COM objects (ie. my old Visual FoxPro COM component) cannot be loaded in a 64 bit Application Pool. The ASP pages using this COM component broke on the day I switched my main Application Pool into 64 bit mode but I didn't find the problem until I searched my logs for errors by pure chance. To fix this is easy enough once you know what the problem is by switching the Application Pool to Enable 32-bit Applications: Once this is done the COM objects started working correctly again. 64 bit ASP and ASP.NET with DCOM Servers This is kind of off topic, but incidentally it's possible to load 32 bit DCOM (out of process) servers from ASP.NET and ASP classic even if those applications run in 64 bit application pools. In fact, in West Wind Web Connection I use this capability to run a 64 bit ASP.NET handler that talks to a 32 bit FoxPro COM server which allows West Wind Web Connection to run in native 64 bit mode without custom configuration (which is actually quite useful). It's probably not a common usage scenario but it's good to know that you can actually access 32 bit COM objects this way from ASP.NET. For West Wind Web Connection this works out well as the DCOM interface only makes one non-chatty call to the backend server that handles all the rest of the request processing. Application Pool Isolation is your Friend For me the recent incident of failure in the classic ASP pages has just been another reminder to be very careful with moving applications to 64 bit operation. There are many little traps when switching to 64 bit that are very difficult to track and test for. I described one issue I had a couple of months ago where one of the default ASP.NET filters was loading the wrong version (32bit instead of 64bit) which was extremely difficult to track down and was caused by a very sneaky configuration switch error (basically 3 different entries for the same ISAPI filter all with different bitness settings). It took me almost a full day to track this down). Recently I've been taken to isolate individual applications into separate Application Pools rather than my past practice of combining many apps into shared AppPools. This is a good practice assuming you have enough memory to make this work. Application Pool isolate provides more modularity and allows me to selectively move applications to 64 bit. The error above came about precisely because I moved one of my most populous app pools to 64 bit and forgot about the minimal COM object use in some of my old pages. It's easy to forget. To 64bit or Not Is it worth it to move to 64 bit? Currently I'd say -not really. In my - admittedly limited - testing I don't see any significant performance increases. In fact 64 bit apps just seem to consume considerably more memory (30-50% more in my pools on average) and performance is minimally improved (less than 5% at the very best) in the load testing I've performed on a couple of sites in both modes. The only real incentive for 64 bit would be applications that require huge data spaces that exceed the 32 bit 4 gigabyte memory limit. However I have a hard time imagining an application that needs 4 gigs of memory in a single Application Pool :-). Curious to hear other opinions on benefits of 64 bit operation. © Rick Strahl, West Wind Technologies, 2005-2011Posted in COM   ASP.NET  FoxPro  

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  • Parallelism in .NET – Part 5, Partitioning of Work

    - by Reed
    When parallelizing any routine, we start by decomposing the problem.  Once the problem is understood, we need to break our work into separate tasks, so each task can be run on a different processing element.  This process is called partitioning. Partitioning our tasks is a challenging feat.  There are opposing forces at work here: too many partitions adds overhead, too few partitions leaves processors idle.  Trying to work the perfect balance between the two extremes is the goal for which we should aim.  Luckily, the Task Parallel Library automatically handles much of this process.  However, there are situations where the default partitioning may not be appropriate, and knowledge of our routines may allow us to guide the framework to making better decisions. First off, I’d like to say that this is a more advanced topic.  It is perfectly acceptable to use the parallel constructs in the framework without considering the partitioning taking place.  The default behavior in the Task Parallel Library is very well-behaved, even for unusual work loads, and should rarely be adjusted.  I have found few situations where the default partitioning behavior in the TPL is not as good or better than my own hand-written partitioning routines, and recommend using the defaults unless there is a strong, measured, and profiled reason to avoid using them.  However, understanding partitioning, and how the TPL partitions your data, helps in understanding the proper usage of the TPL. I indirectly mentioned partitioning while discussing aggregation.  Typically, our systems will have a limited number of Processing Elements (PE), which is the terminology used for hardware capable of processing a stream of instructions.  For example, in a standard Intel i7 system, there are four processor cores, each of which has two potential hardware threads due to Hyperthreading.  This gives us a total of 8 PEs – theoretically, we can have up to eight operations occurring concurrently within our system. In order to fully exploit this power, we need to partition our work into Tasks.  A task is a simple set of instructions that can be run on a PE.  Ideally, we want to have at least one task per PE in the system, since fewer tasks means that some of our processing power will be sitting idle.  A naive implementation would be to just take our data, and partition it with one element in our collection being treated as one task.  When we loop through our collection in parallel, using this approach, we’d just process one item at a time, then reuse that thread to process the next, etc.  There’s a flaw in this approach, however.  It will tend to be slower than necessary, often slower than processing the data serially. The problem is that there is overhead associated with each task.  When we take a simple foreach loop body and implement it using the TPL, we add overhead.  First, we change the body from a simple statement to a delegate, which must be invoked.  In order to invoke the delegate on a separate thread, the delegate gets added to the ThreadPool’s current work queue, and the ThreadPool must pull this off the queue, assign it to a free thread, then execute it.  If our collection had one million elements, the overhead of trying to spawn one million tasks would destroy our performance. The answer, here, is to partition our collection into groups, and have each group of elements treated as a single task.  By adding a partitioning step, we can break our total work into small enough tasks to keep our processors busy, but large enough tasks to avoid overburdening the ThreadPool.  There are two clear, opposing goals here: Always try to keep each processor working, but also try to keep the individual partitions as large as possible. When using Parallel.For, the partitioning is always handled automatically.  At first, partitioning here seems simple.  A naive implementation would merely split the total element count up by the number of PEs in the system, and assign a chunk of data to each processor.  Many hand-written partitioning schemes work in this exactly manner.  This perfectly balanced, static partitioning scheme works very well if the amount of work is constant for each element.  However, this is rarely the case.  Often, the length of time required to process an element grows as we progress through the collection, especially if we’re doing numerical computations.  In this case, the first PEs will finish early, and sit idle waiting on the last chunks to finish.  Sometimes, work can decrease as we progress, since previous computations may be used to speed up later computations.  In this situation, the first chunks will be working far longer than the last chunks.  In order to balance the workload, many implementations create many small chunks, and reuse threads.  This adds overhead, but does provide better load balancing, which in turn improves performance. The Task Parallel Library handles this more elaborately.  Chunks are determined at runtime, and start small.  They grow slowly over time, getting larger and larger.  This tends to lead to a near optimum load balancing, even in odd cases such as increasing or decreasing workloads.  Parallel.ForEach is a bit more complicated, however. When working with a generic IEnumerable<T>, the number of items required for processing is not known in advance, and must be discovered at runtime.  In addition, since we don’t have direct access to each element, the scheduler must enumerate the collection to process it.  Since IEnumerable<T> is not thread safe, it must lock on elements as it enumerates, create temporary collections for each chunk to process, and schedule this out.  By default, it uses a partitioning method similar to the one described above.  We can see this directly by looking at the Visual Partitioning sample shipped by the Task Parallel Library team, and available as part of the Samples for Parallel Programming.  When we run the sample, with four cores and the default, Load Balancing partitioning scheme, we see this: The colored bands represent each processing core.  You can see that, when we started (at the top), we begin with very small bands of color.  As the routine progresses through the Parallel.ForEach, the chunks get larger and larger (seen by larger and larger stripes). Most of the time, this is fantastic behavior, and most likely will out perform any custom written partitioning.  However, if your routine is not scaling well, it may be due to a failure in the default partitioning to handle your specific case.  With prior knowledge about your work, it may be possible to partition data more meaningfully than the default Partitioner. There is the option to use an overload of Parallel.ForEach which takes a Partitioner<T> instance.  The Partitioner<T> class is an abstract class which allows for both static and dynamic partitioning.  By overriding Partitioner<T>.SupportsDynamicPartitions, you can specify whether a dynamic approach is available.  If not, your custom Partitioner<T> subclass would override GetPartitions(int), which returns a list of IEnumerator<T> instances.  These are then used by the Parallel class to split work up amongst processors.  When dynamic partitioning is available, GetDynamicPartitions() is used, which returns an IEnumerable<T> for each partition.  If you do decide to implement your own Partitioner<T>, keep in mind the goals and tradeoffs of different partitioning strategies, and design appropriately. The Samples for Parallel Programming project includes a ChunkPartitioner class in the ParallelExtensionsExtras project.  This provides example code for implementing your own, custom allocation strategies, including a static allocator of a given chunk size.  Although implementing your own Partitioner<T> is possible, as I mentioned above, this is rarely required or useful in practice.  The default behavior of the TPL is very good, often better than any hand written partitioning strategy.

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  • Tips on installing Visual Studio 2010 SP1

    - by Jon Galloway
    Visual Studio SP1 went up on MSDN downloads (here) on March 8, and will be released publicly on March 10 here. Release announcements: Soma: Visual Studio 2010 enhancements Jason Zander: Announcing Visual Studio 2010 Service Pack 1 I started on this post with tips on installing VS2010 SP1 when I realized I’ve been writing these up for Visual Studio and .NET framework SP releases for a while (e.g. VS2008 / .NET 3.5 SP1 post, VS2005 SP1 post). Looking back the years of Visual Studio SP installs (and remembering when we’d get up to SP6 for a Visual Studio release), I’m happy to see that it just keeps getting easier. Service Packs are a lot less finicky about requiring beta software to be uninstalled, install more quickly, and are just generally a lot less scary. If I can’t have a jetpack, at least my future provided me faster, easier service packs. Disclaimer: These tips are just general things I've picked up over the years. I don't have any inside knowledge here. If you see anything wrong, be sure to let me know in the comments. You may want to check the readme file before installing - it's short, and it's in that new-fangled HTML format. On with the tips! Before starting, uninstall Visual Studio features you don't use Visual Studio service packs (and other Microsoft service packs as well) install patches for the specific features you’ve got installed. This is a big reason to always do a custom install when you first install Visual Studio, but it’s not difficult to update your existing installation. Here’s the quick way to do that: Tap the windows key and type “add or remove programs” and press enter (or click on the “Add or remove programs” link if you must).   Type “Visual Studio 2010” in the search box in the upper right corner, click on the Visual Studio program (the one with the VS infinity looking logo) and click on Uninstall/Change. Click on Add or Remove Features The next part’s up to you – what features do you actually use? I’ve been doing primarily ASP.NET MVC development in C# lately, so I selected Visual C# and Visual Web Developer. Remember that you can install features later if needed, and can also install the express versions if you want. Selecting everything just because it’s there - or you paid for it – means that you install updates for everything, every time. When you’ve made your changes, click on the Update button to uninstall unused features. Shut down all instances of Visual Studio It probably goes without saying that you should close a program down before installing it, partly to avoid the file-in-use-reboot-after-install horror. Additional "hunch / works on my machine" quality tip: On one computer I saw a note in the setup log about Visual Studio a prompt for user input to close Visual Studio, although I never saw the prompt. Just to  be sure, I'd personally open up Task Manager and kill any devenv.exe processes I saw running, as it couldn't hurt. Use the web installer I use the Web Installers whenever possible. There’s no point in downloading the DVD unless you’re doing multiple installs or won’t have internet access. The DVD IS is 1.5GB, since it needs to be able to service every possible supported installation option on both x86 and x64. The web installer is 776 KB (smaller than calc.exe), so you can start the installation right away. Like other web installers, the real benefit is that it only installs the updates you need (hence the reason for step 1 – uninstalling unused components). Instead of 1.5GB, my download was roughly 530MB. If you’re installing from MSDN (this link takes you right to the Visual Studio installs), select the first one on the list: The first step in the installation process is to analyze the machine configuration and tell you what needs to be installed. Since I've trimmed down my features, that's a pretty short list. The time's not far off where I may not install SQL Server on my dev machines, just using SQL Server Compact - that would shorten the list further. When I hit next, you can see that the download size has shrunk considerably. When I start the install, note that the installation begins while other components are downloading - another benefit of the web install. On my mid-range desktop machine, the install took 25 minutes. What if it takes longer? According to Heath Stewart (Visual Studio installer guru), average SP1 installs take roughly 45 minutes. An installation which takes hours to complete may be a sign of a problem: see his post Visual Studio 2010 Service Pack 1 installing for over 2 hours could be a sign of a problem. Why so long? Yes, even 25 minutes is a while. Heath's got another blog post explaining why the update can take longer than the initial install (see: A patch may take as long or longer to install than the target product) which explains all the additional steps and complexities a patch needs to deal with, as well as some mitigation steps that deployment authors can take to mitigate the impact. Other things to know about Visual Studio 2010 SP1 Installs over Visual Studio 2010 SP1 Beta That's nice. Previous Visual Studio versions did a number of annoying things when you installed SP's over beta's - fail with weird errors, get part way through and tell you needed to cancel and uninstall first, etc. I've installed this on two machines that had random beta stuff installed without tears. That Readme file you didn't read I mentioned the readme file earlier (http://go.microsoft.com/fwlink/?LinkId=210711 ). Some interesting things I picked up in there: 2.1.3. Visual Studio 2010 Service Pack 1 installation may fail when a USB drive or other removeable drive is connected 2.1.4. Visual Studio must be restarted after Visual Studio 2010 SP1 tooling for SQL Server Compact (Compact) 4.0 is installed 2.2.1. If Visual Studio 2010 Service Pack 1 is uninstalled, Visual Studio 2010 must be reinstalled to restore certain components 2.2.2. If Visual Studio 2010 Service Pack 1 is uninstalled, Visual Studio 2010 must be reinstalled before SP1 can be installed again 2.4.3.1. Async CTP If you installed the pre-SP1 version of Async CTP but did not uninstall it before you installed Visual Studio 2010 SP1, then your computer will be in a state in which the version of the C# compiler in the .NET Framework does not match the C# compiler in Visual Studio. To resolve this issue: After you install Visual Studio 2010 SP1, reinstall the SP1 version of the Async CTP from here. Hardware acceleration for Visual Studio is disabled on Windows XP Visual Studio 2010 SP1 disables hardware acceleration when running on Windows XP (only on XP). You can turn it back on in the Visual Studio options, under Environment / General, as shown below. See Jason Zander's post titled Performance Troubleshooting Article and VS2010 SP1 Change.

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  • Conversation as User Assistance

    - by ultan o'broin
    Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • SQL SERVER – Developer Training Resources and Summary Roundup

    - by pinaldave
    It is always pleasure for any author when other renowned authors in the industry write about you. Earlier I wrote a five part blog series on Developer Training and I have received a phenomenal response to the series. I have received plenty of comments, questions and feedback. I thought it would be nice to sum up the whole series as well answer a few of the questions received. Quick Recap Developer Training - Importance and Significance - Part 1 In this part we discussed the importance of training in the real world. The most important and valuable resource any company is its employee. Employees who have been well-trained will be better at their jobs and produce a better product.  An employee who is well trained obviously knows more about their job and all the technical aspects. I have a very high opinion about training employees and it is the most important task. Developer Training – Employee Morals and Ethics – Part 2 In this part we discussed the most crucial components of training. Often employees are expecting the company to pay for their training and the company expresses no interest in training the employee. Quite often training expenses are the real issue for both the employee and employer. There are companies that pay for 100% of the expenses and there are employees who opt for training on their own expense during their personal time. Training is often looked at as vacation by employee and employers and we need to change this mind-set. One of the ways is to report back the learning to your manager and implement newly learned knowledge in day-to-day work. Developer Training – Difficult Questions and Alternative Perspective - Part 3 This part was the most difficult to write as I tried to address a few difficult questions and answers. Training is such a sensitive issue that many developers when not receiving chance for training think about leaving the organization. The manager often feels pressure to accommodate every single employee for training even though his training budget is limited. It is indeed the responsibility of the developer to get maximum advantage from the training. Training immediately helps organizations but stays as a part of an employee’s knowledge forever. Developer Training – Various Options for Developer Training – Part 4 In this part I tried to explore a few methods and options for training. The generic feedback I received on this blog post was short and I should have explored each of the subject of the training in details. I believe there are two big buckets of training 1) Instructor Lead Training and 2) Self Lead Training. The common element between both the methods is “learning material”. Learning material can be of any format – videos, books, paper notes or just a plain black board. Instructor-led training is a very effective mode but not possible every single time. During the course of the developer’s career, one has to learn lots of new technology and it is almost impossible to have a quality trainer available on that subject at that time. Books are most effective and proven methods, however, it always helps if someone explains the concepts of the book with a demonstration. In recent times I have started to believe in online trainings which leads to a hybrid experience. Online trainings take the best part of the books and the best part of the instructor-led training and gives effective training in a matter of hours. Developer Training – A Conclusive Summary- Part 5 In this part, I shared what I was continuously thinking about developer training. There is no better teacher than oneself. There is no better motivation than a personal desire to learn new technology. Honestly there is nothing more personal learning. That “change is the only constant” and “adapt & overcome” are the essential lessons of life. One cannot stop the learning and resist the change. In the IT industry “ego of knowing all” and the “resistance to change” are the most challenging issues. Once someone overcomes them, life is much easier. I believe that proper and appropriate high quality training can help to address the burning issues. Opinion of Friends I invited a few of my friends to express their opinion about developer training and here are their opinions. I am listing them here in the order of the blog post publishing date. Nakul Vachhrajani - Developer Trainings-Importance, Benefits, Tips and follow-up Nakul’s sums of many of the concepts which are complementary to my blog posts. Nakul addresses the burning question of developer training with different angles. I am personally very impressed by his following statement - “Being skilled does not mean having just a stack of certifications, but it also means having an understanding about the internals of the products that you are working on – and using that knowledge to improve the efficiency & productivity at the workplace in turn resulting in better products, better consulting abilities and a happier self.” Nakul also suggests the online training options of Pluralsight. Vinod Kumar - Training–a necessity or bonus Vinod Kumar comes up with excellent follow up on developer training. Vinod is known for his inspirational writing about SQL Server. Vinod starts with a story of a student who is extremely eager to learn the wisdom of life from a monk but the monk does not accept him as a disciple for a long time. The conversation between student and monk is indeed an essence of all learning. We all want to learn quickly and be successful but the most important thing in life is to have the right attitude towards learning and more so towards life. The blog post end with a very important thought about how to avoid the famous excuse – “I don’t have enough time.” Ritesh Shah - Training – useful or useless? Ritesh brings up very important concept related to training. Ritesh in his meticulous style explains why training is an important and lifelong process. Training must not stop at any age but should continue forever. The moment training stops, progress stops along with. Paras Doshi - Professional Development Resource Paras is known for his to–the-point writing, and has summarized the five part series very precisely. He read the five part series and created a digest summary of the blog post. If you are in a rush and have no time to read my five series – I suggest you read his blog post. Training Resources I am often asked what the best resources for learning new technology are. This is the most difficult question EVER. There are plenty of good training resources available. When it is about training our needs are different, our preference of learning is different and we all have an opinion. Additionally, we all are located in different geographic locations worldwide and there is no way one solution will fit all. However, let me list a few of the training resources which I have built so far and you can consume them if you find it relevant to your need. SQL Server Books SQL Server Interview Questions and Answers SQL Wait Stats SQL Programming Joes 2 Pros SQL Server Video Tutorials SQL Server Questions and Answers SQL Server Performance: Indexing Basics SQL Server Performance: Introduction to Query Tuning SQL in Sixty Seconds Series of Sixty Seconds Learning Video on YouTube Trust me worldwide web is very big and there are plenty of high quality learning materials available worldwide – trainer-led as well online. I suggest you explore various options and make the best choice for yourself. Remember, training is your personal journey and it should never stop. Are you ready? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Developer Training, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Michael Crump&rsquo;s notes for 70-563 PRO &ndash; Designing and Developing Windows Applications usi

    - by mbcrump
    TIME TO GO PRO! This is my notes for 70-563 PRO – Designing and Developing Windows Applications using .NET Framework 3.5 I created it using several resources (various certification web sites, msdn, official ms 70-548 book). The reason that I created this review is because a) I am taking the exam. b) MS did not create a book for this exam. Use the(MS 70-548)book. c) To make sure I am familiar with each before the exam. I hope that it provides a good start for your own notes. I hope that someone finds this useful. At least, it will give you a starting point of what to expect to know on the PRO exam. Also, for those wondering, the PRO exam does contains very little code. It is basically all theory. 1. Validation Controls – How to prevent users from entering invalid data on forms. (MaskedTextBox control and RegEx) 2. ServiceController – used to start and control the behavior of existing services. 3. User Feedback (know winforms Status Bar, Tool Tips, Color, Error Provider, Context-Sensitive and Accessibility) 4. Specific (derived) exceptions must be handled before general (base class) exceptions. By moving the exception handling for the base type Exception to after exception handling of ArgumentNullException, all ArgumentNullException thrown by the Helper method will be caught and logged correctly. 5. A heartbeat method is a method exposed by a Web service that allows external applications to check on the status of the service. 6. New users must master key tasks quickly. Giving these tasks context and appropriate detail will help. However, advanced users will demand quicker paths. Shortcuts, accelerators, or toolbar buttons will speed things along for the advanced user. 7. MSBuild uses project files to instruct the build engine what to build and how to build it. MSBuild project files are XML files that adhere to the MSBuild XML schema. The MSBuild project files contain complete file, build action, and dependency information for each individual projects. 8. Evaluating whether or not to fix a bug involves a triage process. You must identify the bug's impact, set the priority, categorize it, and assign a developer. Many times the person doing the triage work will assign the bug to a developer for further investigation. In fact, the workflow for the bug work item inside of Team System supports this step. Developers are often asked to assess the impact of a given bug. This assessment helps the person doing the triage make a decision on how to proceed. When assessing the impact of a bug, you should consider time and resources to fix it, bug risk, and impacts of the bug. 9. In large projects it is generally impossible and unfeasible to fix all bugs because of the impact on schedule and budget. 10. Code reviews should be conducted by a technical lead or a technical peer. 11. Testing Applications 12. WCF Services – application state 13. SQL Server 2005 / 2008 Express Edition – reliable storage of data / Microsoft SQL Server 3.5 Compact Database– used for client computers to retrieve and save data from a shared location. 14. SQL Server 2008 Compact Edition – used for minimum possible memory and can synchronize data with a corporate SQL Server 2008 Database. Supports offline user and minimum dependency on external components. 15. MDI and SDI Forms (specifically IsMDIContainer) 16. GUID – in the case of data warehousing, it is important to define unique keys. 17. Encrypting / Security Data 18. Understanding of Isolated Storage/Proper location to store items 19. LINQ to SQL 20. Multithreaded access 21. ADO.NET Entity Framework model 22. Marshal.ReleaseComObject 23. Common User Interface Layout (ComboBox, ListBox, Listview, MaskedTextBox, TextBox, RichTextBox, SplitContainer, TableLayoutPanel, TabControl) 24. DataSets Class - http://msdn.microsoft.com/en-us/library/system.data.dataset%28VS.71%29.aspx 25. SQL Server 2008 Reporting Services (SSRS) 26. SystemIcons.Shield (Vista UAC) 27. Leverging stored procedures to perform data manipulation for a database schema that can change. 28. DataContext 29. Microsoft Windows Installer Packages, ClickOnce(bootstrapping features), XCopy. 30. Client Application Services – will authenticate users by using the same data source as a ASP.NET web application. 31. SQL Server 2008 Caching 32. StringBuilder 33. Accessibility Guidelines for Windows Applications http://msdn.microsoft.com/en-us/library/ms228004.aspx 34. Logging erros 35. Testing performance related issues. 36. Role Based Security, GenericIdentity and GenericPrincipal 37. System.Net.CookieContainer will store session data for webapps (see isolated storage for winforms) 38. .NET CLR Profiler tool will identify objects that cause performance issues. 39. ADO.NET Synchronization (SyncGroup) 40. Globalization - CultureInfo 41. IDisposable Interface- reports on several questions relating to this. 42. Adding timestamps to determine whether data has changed or not. 43. Converting applications to .NET Framework 3.5 44. MicrosoftReportViewer 45. Composite Controls 46. Windows Vista KNOWN folders. 47. Microsoft Sync Framework 48. TypeConverter -Provides a unified way of converting types of values to other types, as well as for accessing standard values and sub properties. http://msdn.microsoft.com/en-us/library/system.componentmodel.typeconverter.aspx 49. Concurrency control mechanisms The main categories of concurrency control mechanisms are: Optimistic - Delay the checking of whether a transaction meets the isolation rules (e.g., serializability and recoverability) until its end, without blocking any of its (read, write) operations, and then abort a transaction, if the desired rules are violated. Pessimistic - Block operations of a transaction, if they may cause violation of the rules. Semi-optimistic - Block operations in some situations, and do not block in other situations, while delaying rules checking to transaction's end, as done with optimistic. 50. AutoResetEvent 51. Microsoft Messaging Queue (MSMQ) 4.0 52. Bulk imports 53. KeyDown event of controls 54. WPF UI components 55. UI process layer 56. GAC (installing, removing and queuing) 57. Use a local database cache to reduce the network bandwidth used by applications. 58. Sound can easily be annoying and distracting to users, so use it judiciously. Always give users the option to turn sound off. Because a user might have sound off, never convey important information through sound alone.

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  • Solaris 11 Launch Blog Carnival Roundup

    - by constant
    Solaris 11 is here! And together with the official launch activities, a lot of Oracle and non-Oracle bloggers contributed helpful and informative blog articles to help your datacenter go to eleven. Here are some notable blog postings, sorted by category for your Solaris 11 blog-reading pleasure: Getting Started/Overview A lot of people speculated that the official launch of Solaris 11 would be on 11/11 (whatever way you want to turn it), but it actually happened two days earlier. Larry Wake himself offers 11 Reasons Why Oracle Solaris 11 11/11 Isn't Being Released on 11/11/11. Then, Larry goes on with a summary: Oracle Solaris 11: The First Cloud OS gives you a short and sweet rundown of what the major new features of Solaris 11 are. Jeff Victor has his own list of What's New in Oracle Solaris 11. A popular Solaris 11 meme is to write a blog post about 11 favourite features: Jim Laurent's 11 Reasons to Love Solaris 11, Darren Moffat's 11 Favourite Solaris 11 Features, Mike Gerdt's 11 of My Favourite Things! are just three examples of "11 Favourite Things..." type blog posts, I'm sure many more will follow... More official overview content for Solaris 11 is available from the Oracle Tech Network Solaris 11 Portal. Also, check out Rick Ramsey's blog post Solaris 11 Resources for System Administrators on the OTN Blog and his secret 5 Commands That Make Solaris Administration Easier post from the OTN Garage. (Automatic) Installation and the Image Packaging System (IPS) The brand new Image Packaging System (IPS) and the Automatic Installer (IPS), together with numerous other install/packaging/boot/patching features are among the most significant improvements in Solaris 11. But before installing, you may wonder whether Solaris 11 will support your particular set of hardware devices. Again, the OTN Garage comes to the rescue with Rick Ramsey's post How to Find Out Which Devices Are Supported By Solaris 11. Included is a useful guide to all the first steps to get your Solaris 11 system up and running. Tim Foster had a whole handful of blog posts lined up for the launch, teaching you everything you need to know about IPS but didn't dare to ask: The IPS System Repository, IPS Self-assembly - Part 1: Overlays and Part 2: Multiple Packages Delivering Configuration. Watch out for more IPS posts from Tim! If installing packages or upgrading your system from the net makes you uneasy, then you're not alone: Jim Laurent will tech you how Building a Solaris 11 Repository Without Network Connection will make your life easier. Many of you have already peeked into the future by installing Solaris 11 Express. If you're now wondering whether you can upgrade or whether a fresh install is necessary, then check out Alan Hargreaves's post Upgrading Solaris 11 Express b151a with support to Solaris 11. The trick is in upgrading your pkg(1M) first. Networking One of the first things to do after installing Solaris 11 (or any operating system for that matter), is to set it up for networking. Solaris 11 comes with the brand new "Network Auto-Magic" feature which can figure out everything by itself. For those cases where you want to exercise a little more control, Solaris 11 left a few people scratching their heads. Fortunately, Tschokko wrote up this cool blog post: Solaris 11 manual IPv4 & IPv6 configuration right after the launch ceremony. Thanks, Tschokko! And Milek points out a long awaited networking feature in Solaris 11 called Solaris 11 - hostmodel, which I know for a fact that many customers have looked forward to: How to "bind" a Solaris 11 system to a specific gateway for specific IP address it is using. Steffen Weiberle teaches us how to tune the Solaris 11 networking stack the proper way: ipadm(1M). No more fiddling with ndd(1M)! Check out his tutorial on Solaris 11 Network Tunables. And if you want to get even deeper into the networking stack, there's nothing better than DTrace. Alan Maguire teaches you in: DTracing TCP Congestion Control how to probe deeply into the Solaris 11 TCP/IP stack, the TCP congestion control part in particular. Don't miss his other DTrace and TCP related blog posts! DTrace And there we are: DTrace, the king of all observability tools. Long time DTrace veteran and co-author of The DTrace book*, Brendan Gregg blogged about Solaris 11 DTrace syscall provider changes. BTW, after you install Solaris 11, check out the DTrace toolkit which is installed by default in /usr/dtrace/DTT. It is chock full of handy DTrace scripts, many of which contributed by Brendan himself! Security Another big theme in Solaris 11, and one that is crucial for the success of any operating system in the Cloud is Security. Here are some notable posts in this category: Darren Moffat starts by showing us how to completely get rid of root: Completely Disabling Root Logins on Solaris 11. With no root user, there's one major entry point less to worry about. But that's only the start. In Immutable Zones on Encrypted ZFS, Darren shows us how to double the security of your services: First by locking them into the new Immutable Zones feature, then by encrypting their data using the new ZFS encryption feature. And if you're still missing sudo from your Linux days, Darren again has a solution: Password (PAM) caching for Solaris su - "a la sudo". If you're wondering how much compute power all this encryption will cost you, you're in luck: The Solaris X86 AESNI OpenSSL Engine will make sure you'll use your Intel's embedded crypto support to its fullest. And if you own a brand new SPARC T4 machine you're even luckier: It comes with its own SPARC T4 OpenSSL Engine. Dan Anderson's posts show how there really is now excuse not to encrypt any more... Developers Solaris 11 has a lot to offer to developers as well. Ali Bahrami has a series of blog posts that cover diverse developer topics: elffile: ELF Specific File Identification Utility, Using Stub Objects and The Stub Proto: Not Just For Stub Objects Anymore to name a few. BTW, if you're a developer and want to shape the future of Solaris 11, then Vijay Tatkar has a hint for you: Oracle (Sun Systems Group) is hiring! Desktop and Graphics Yes, Solaris 11 is a 100% server OS, but it can also offer a decent desktop environment, especially if you are a developer. Alan Coopersmith starts by discussing S11 X11: ye olde window system in today's new operating system, then Calum Benson shows us around What's new on the Solaris 11 Desktop. Even accessibility is a first-class citizen in the Solaris 11 user interface. Peter Korn celebrates: Accessible Oracle Solaris 11 - released! Performance Gone are the days of "Slowaris", when Solaris was among the few OSes that "did the right thing" while others cut corners just to win benchmarks. Today, Solaris continues doing the right thing, and it delivers the right performance at the same time. Need proof? Check out Brian's BestPerf blog with continuous updates from the benchmarking lab, including Recent Benchmarks Using Oracle Solaris 11! Send Me More Solaris 11 Launch Articles! These are just a few of the more interesting blog articles that came out around the Solaris 11 launch, I'm sure there are many more! Feel free to post a comment below if you find a particularly interesting blog post that hasn't been listed so far and share your enthusiasm for Solaris 11! *Affiliate link: Buy cool stuff and support this blog at no extra cost. We both win! var flattr_uid = '26528'; var flattr_tle = 'Solaris 11 Launch Blog Carnival Roundup'; var flattr_dsc = '<strong>Solaris 11 is here!</strong>And together with the official launch activities, a lot of Oracle and non-Oracle bloggers contributed helpful and informative blog articles to help your datacenter <a href="http://en.wikipedia.org/wiki/Up_to_eleven">go to eleven</a>.Here are some notable blog postings, sorted by category for your Solaris 11 blog-reading pleasure:'; var flattr_tag = 'blogging,digest,Oracle,Solaris,solaris,solaris 11'; var flattr_cat = 'text'; var flattr_url = 'http://constantin.glez.de/blog/2011/11/solaris-11-launch-blog-carnival-roundup'; var flattr_lng = 'en_GB'

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  • A Guided Tour of Complexity

    - by JoshReuben
    I just re-read Complexity – A Guided Tour by Melanie Mitchell , protégé of Douglas Hofstadter ( author of “Gödel, Escher, Bach”) http://www.amazon.com/Complexity-Guided-Tour-Melanie-Mitchell/dp/0199798109/ref=sr_1_1?ie=UTF8&qid=1339744329&sr=8-1 here are some notes and links:   Evolved from Cybernetics, General Systems Theory, Synergetics some interesting transdisciplinary fields to investigate: Chaos Theory - http://en.wikipedia.org/wiki/Chaos_theory – small differences in initial conditions (such as those due to rounding errors in numerical computation) yield widely diverging outcomes for chaotic systems, rendering long-term prediction impossible. System Dynamics / Cybernetics - http://en.wikipedia.org/wiki/System_Dynamics – study of how feedback changes system behavior Network Theory - http://en.wikipedia.org/wiki/Network_theory – leverage Graph Theory to analyze symmetric  / asymmetric relations between discrete objects Algebraic Topology - http://en.wikipedia.org/wiki/Algebraic_topology – leverage abstract algebra to analyze topological spaces There are limits to deterministic systems & to computation. Chaos Theory definitely applies to training an ANN (artificial neural network) – different weights will emerge depending upon the random selection of the training set. In recursive Non-Linear systems http://en.wikipedia.org/wiki/Nonlinear_system – output is not directly inferable from input. E.g. a Logistic map: Xt+1 = R Xt(1-Xt) Different types of bifurcations, attractor states and oscillations may occur – e.g. a Lorenz Attractor http://en.wikipedia.org/wiki/Lorenz_system Feigenbaum Constants http://en.wikipedia.org/wiki/Feigenbaum_constants express ratios in a bifurcation diagram for a non-linear map – the convergent limit of R (the rate of period-doubling bifurcations) is 4.6692016 Maxwell’s Demon - http://en.wikipedia.org/wiki/Maxwell%27s_demon - the Second Law of Thermodynamics has only a statistical certainty – the universe (and thus information) tends towards entropy. While any computation can theoretically be done without expending energy, with finite memory, the act of erasing memory is permanent and increases entropy. Life & thought is a counter-example to the universe’s tendency towards entropy. Leo Szilard and later Claude Shannon came up with the Information Theory of Entropy - http://en.wikipedia.org/wiki/Entropy_(information_theory) whereby Shannon entropy quantifies the expected value of a message’s information in bits in order to determine channel capacity and leverage Coding Theory (compression analysis). Ludwig Boltzmann came up with Statistical Mechanics - http://en.wikipedia.org/wiki/Statistical_mechanics – whereby our Newtonian perception of continuous reality is a probabilistic and statistical aggregate of many discrete quantum microstates. This is relevant for Quantum Information Theory http://en.wikipedia.org/wiki/Quantum_information and the Physics of Information - http://en.wikipedia.org/wiki/Physical_information. Hilbert’s Problems http://en.wikipedia.org/wiki/Hilbert's_problems pondered whether mathematics is complete, consistent, and decidable (the Decision Problem – http://en.wikipedia.org/wiki/Entscheidungsproblem – is there always an algorithm that can determine whether a statement is true).  Godel’s Incompleteness Theorems http://en.wikipedia.org/wiki/G%C3%B6del's_incompleteness_theorems  proved that mathematics cannot be both complete and consistent (e.g. “This statement is not provable”). Turing through the use of Turing Machines (http://en.wikipedia.org/wiki/Turing_machine symbol processors that can prove mathematical statements) and Universal Turing Machines (http://en.wikipedia.org/wiki/Universal_Turing_machine Turing Machines that can emulate other any Turing Machine via accepting programs as well as data as input symbols) that computation is limited by demonstrating the Halting Problem http://en.wikipedia.org/wiki/Halting_problem (is is not possible to know when a program will complete – you cannot build an infinite loop detector). You may be used to thinking of 1 / 2 / 3 dimensional systems, but Fractal http://en.wikipedia.org/wiki/Fractal systems are defined by self-similarity & have non-integer Hausdorff Dimensions !!!  http://en.wikipedia.org/wiki/List_of_fractals_by_Hausdorff_dimension – the fractal dimension quantifies the number of copies of a self similar object at each level of detail – eg Koch Snowflake - http://en.wikipedia.org/wiki/Koch_snowflake Definitions of complexity: size, Shannon entropy, Algorithmic Information Content (http://en.wikipedia.org/wiki/Algorithmic_information_theory - size of shortest program that can generate a description of an object) Logical depth (amount of info processed), thermodynamic depth (resources required). Complexity is statistical and fractal. John Von Neumann’s other machine was the Self-Reproducing Automaton http://en.wikipedia.org/wiki/Self-replicating_machine  . Cellular Automata http://en.wikipedia.org/wiki/Cellular_automaton are alternative form of Universal Turing machine to traditional Von Neumann machines where grid cells are locally synchronized with their neighbors according to a rule. Conway’s Game of Life http://en.wikipedia.org/wiki/Conway's_Game_of_Life demonstrates various emergent constructs such as “Glider Guns” and “Spaceships”. Cellular Automatons are not practical because logical ops require a large number of cells – wasteful & inefficient. There are no compilers or general program languages available for Cellular Automatons (as far as I am aware). Random Boolean Networks http://en.wikipedia.org/wiki/Boolean_network are extensions of cellular automata where nodes are connected at random (not to spatial neighbors) and each node has its own rule –> they demonstrate the emergence of complex  & self organized behavior. Stephen Wolfram’s (creator of Mathematica, so give him the benefit of the doubt) New Kind of Science http://en.wikipedia.org/wiki/A_New_Kind_of_Science proposes the universe may be a discrete Finite State Automata http://en.wikipedia.org/wiki/Finite-state_machine whereby reality emerges from simple rules. I am 2/3 through this book. It is feasible that the universe is quantum discrete at the plank scale and that it computes itself – Digital Physics: http://en.wikipedia.org/wiki/Digital_physics – a simulated reality? Anyway, all behavior is supposedly derived from simple algorithmic rules & falls into 4 patterns: uniform , nested / cyclical, random (Rule 30 http://en.wikipedia.org/wiki/Rule_30) & mixed (Rule 110 - http://en.wikipedia.org/wiki/Rule_110 localized structures – it is this that is interesting). interaction between colliding propagating signal inputs is then information processing. Wolfram proposes the Principle of Computational Equivalence - http://mathworld.wolfram.com/PrincipleofComputationalEquivalence.html - all processes that are not obviously simple can be viewed as computations of equivalent sophistication. Meaning in information may emerge from analogy & conceptual slippages – see the CopyCat program: http://cognitrn.psych.indiana.edu/rgoldsto/courses/concepts/copycat.pdf Scale Free Networks http://en.wikipedia.org/wiki/Scale-free_network have a distribution governed by a Power Law (http://en.wikipedia.org/wiki/Power_law - much more common than Normal Distribution). They are characterized by hubs (resilience to random deletion of nodes), heterogeneity of degree values, self similarity, & small world structure. They grow via preferential attachment http://en.wikipedia.org/wiki/Preferential_attachment – tipping points triggered by positive feedback loops. 2 theories of cascading system failures in complex systems are Self-Organized Criticality http://en.wikipedia.org/wiki/Self-organized_criticality and Highly Optimized Tolerance http://en.wikipedia.org/wiki/Highly_optimized_tolerance. Computational Mechanics http://en.wikipedia.org/wiki/Computational_mechanics – use of computational methods to study phenomena governed by the principles of mechanics. This book is a great intuition pump, but does not cover the more mathematical subject of Computational Complexity Theory – http://en.wikipedia.org/wiki/Computational_complexity_theory I am currently reading this book on this subject: http://www.amazon.com/Computational-Complexity-Christos-H-Papadimitriou/dp/0201530821/ref=pd_sim_b_1   stay tuned for that review!

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  • CodePlex Daily Summary for Monday, March 22, 2010

    CodePlex Daily Summary for Monday, March 22, 2010New Projects[Tool] Vczh Non-public DLL Classes Caller: Generate C# code for you to call non-public classes in DLLs very easily.Artefact Animator: Artefact Animator provides an easy to use framework for procedural time-based animations in Silverlight and WPF.cacheroo: Cacheroo is a social networking community that will make it easier for people who love geocaching to get connected.Data Processing Toolkit: An utility app to collected data from different sources (i.e. bugzilla bug reports) in a structured way. We are currently setting up the site. Mo...eXternal SQL Bridge (PHP): The eXternal SQL Bridge (XSB) allows you to bridge two websites together in a secure manner through pre-shared keys. XSB is resilient against repla...'G' - Language to Define Gestures for Touch Based Applications: A cross plat form multi-touch application framework with a language to define gestures. The application is build on Silverlight 4.0 and the languag...IIS Network Diagnostic Tools: Web implementation of "looking glass" like services (ping, traceroute) as HTTP modules for Internet Information Services.Interop Router: This project establishes a communication framework and job dispatcher for a mixed operating system cluster environment.L2 Commander: L2Commander makes it easier for both new and old l2j users to manage your server.You no longer have to waste time on finding the files you need and...MediaHelper: A utility to help clean up empty/unwanted files and folders in your filesystem.mhinze: matt hinze stuffOneMan: Focus on Silverlight and WCF technology.Rss Photo Frame Android Widget: RSS Photo Frame Android Widget permits showing pictures from any RSS feed on your Android device's desktopSingle Web Session: Web Tool Kits Current project provide developer with different tools that help to enhance web site performance, security, and other common functio...Work Item Visualization: Use DGML to visualize and analyze your TFS Work Items. Included is the ability to perform basic risk/impact analysis. It helps answer the question,...New Releases[Tool] Vczh Non-public DLL Classes Caller: Wrapper Coder (beta): Click "<Click Me To Open Assembly File>", WrapperCoder will load the assembly and referenced assembly. Check the non-public classes that you want...APS - Automatic Print Screen: APS 1.0: APS automatizes the tasks of paste the image in Paint and save it after print screen or alt+print screen. Choose directory, name and file extension...BTP Tools: e-Sword generator build 20100321: 1. Modify the indent after subtitle. 2. Add 2 spaces after subtitle.Combres - WebForm & MVC Client-side Resource Combine Library: Combres 2.0: Changes since last version (1.2) Support ignore Combres pipeline in debug mode - see issue #6088 Debug mode generates comment helping identify in...Desafio Office 2010 Brasil: DesafioOutlook: Controlando um robo com o Outlook 2010dylan.NET: dylan.NET v. 9.4: Adding Platform Invocation Services Support, full Managed Pointer Support, Charset,Dllimport,Callconv setting for P/Invoke, MarshalAs for parametersFamily Tree Analyzer: Version 1.3.2.0: Version 1.3.2.0 Add open folder button to IGI Search Form Fixes to Fact Location processing - IGIName renamed to RegionID Fix if Region ID not fou...Fasterflect - A Fast and Simple Reflection API: Fasterflect 2.0: We are pleased to release version 2.0 of Fasterflect, which contains a lot of additions and improvements from the previous version. Please refer t...IIS Network Diagnostic Tools: 1.0: Initial public release.Informant: Informant (Desktop) v0.1: This release allows users to send sms messages to 1-Many Groups or 1-Many contacts. It is a very basic release of the application. No styling has b...InfoService: InfoService v1.5 - MPE1 Package: InfoService Release v1.5.0.65 Please read Plugin installation for installation instructions.InfoService: InfoService v1.5 - RAR Package: InfoService Release v1.5.0.65 Please read Plugin installation for installation instructions.L2 Commander: Source Code Link: Where to find our source.ModularCMS: ModularCMS 1.2: Minor bug fixes.NMTools: NMTools-v40b0-20100321-0: The most noticeable aspect of this release is that NMTools is now an independent project. It will no longer tied to OpenSLIM. Nevertheless, OpenSLI...SharePoint LogViewer: SharePoint LogViewer 1.5.3: Log loading performance enhanced. Search text box now has auto complete feature.Single Web Session: Single Web Session: !Single Web Session! <httpModules> <add name="SingleSession" type="SingleWebSession.Model.WebSessionModule, SingleWebSession"/> </httpModules>Sprite Sheet Packer: 2.1 Release: Made a few crucial fixes from 2.0: - Fixed error with paths having spaces. - Fixed error with UI not unlocking. - Fixed NullReferenceException on ...uManage - AD Self-Service Portal: uManage v1.1 (.NET 4.0 RC): Updated Releasev1.1 Adds the primary ability to setup and configure the application through a setup wizard. The setup wizard will continue to evol...VCC: Latest build, v2.1.30321.0: Automatic drop of latest buildVS ChessMania: VS ChessMania V2 March Beta: Second Beta Release with move correction and making application more safe for user. New features will be added soon.WatchersNET CKEditor™ Provider for DotNetNuke: CKEditor Provider 1.9.00: Whats New Added New Toolbar Plugin (By Kent Safransk) 'MediaEmbed' to Include Embed Media from Youtube, Vimeo, etc. Media Embed Plugin Added New ...WeatherBar: WeatherBar 1.0 [No Installation]: Extract the ZIP archive and run WeatherBar.exe. Current release contains some bugs that will be fixed in the next version. Check the Issue Tracker...Work Item Visualization: Release 1.0: This is the initial release of the Work Item Visualization tool. There are no known issues when it comes to the visualization aspects of the tool b...WPF Application Framework (WAF): WPF Application Framework (WAF) 1.0.0.10: Version: 1.0.0.10 (Milestone 10): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requi...WPF AutoComplete TextBox Control: Version 1.2: What's Newadds AutoAppend feature adds a new provider: UrlHistoryDataProvider sample application is updated to reflect the new things Bug Fixe...ZoomBarPlus: V2 (Beta): - Fixed bug: if the active window changed while you were in the middle of a single tap delay, long tap delay, or swipe-repeat, it would continue re...Most Popular ProjectsMetaSharpSavvy DateTimeRawrWBFS ManagerSilverlight ToolkitASP.NET Ajax LibraryMicrosoft SQL Server Product Samples: DatabaseAJAX Control ToolkitLiveUpload to FacebookWindows Presentation Foundation (WPF)Most Active ProjectsLINQ to TwitterRawrOData SDK for PHPjQuery Library for SharePoint Web ServicesDirectQPHPExcelFarseer Physics Enginepatterns & practices – Enterprise LibraryBlogEngine.NETNB_Store - Free DotNetNuke Ecommerce Catalog Module

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  • Community Conversation

    - by ultan o'broin
    Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • Listing common SQL Code Smells.

    - by Phil Factor
    Once you’ve done a number of SQL Code-reviews, you’ll know those signs in the code that all might not be well. These ’Code Smells’ are coding styles that don’t directly cause a bug, but are indicators that all is not well with the code. . Kent Beck and Massimo Arnoldi seem to have coined the phrase in the "OnceAndOnlyOnce" page of www.C2.com, where Kent also said that code "wants to be simple". Bad Smells in Code was an essay by Kent Beck and Martin Fowler, published as Chapter 3 of the book ‘Refactoring: Improving the Design of Existing Code’ (ISBN 978-0201485677) Although there are generic code-smells, SQL has its own particular coding habits that will alert the programmer to the need to re-factor what has been written. See Exploring Smelly Code   and Code Deodorants for Code Smells by Nick Harrison for a grounding in Code Smells in C# I’ve always been tempted by the idea of automating a preliminary code-review for SQL. It would be so useful to trawl through code and pick up the various problems, much like the classic ‘Lint’ did for C, and how the Code Metrics plug-in for .NET Reflector by Jonathan 'Peli' de Halleux is used for finding Code Smells in .NET code. The problem is that few of the standard procedural code smells are relevant to SQL, and we need an agreed list of code smells. Merrilll Aldrich made a grand start last year in his blog Top 10 T-SQL Code Smells.However, I'd like to make a start by discovering if there is a general opinion amongst Database developers what the most important SQL Smells are. One can be a bit defensive about code smells. I will cheerfully write very long stored procedures, even though they are frowned on. I’ll use dynamic SQL occasionally. You can only use them as an aid for your own judgment and it is fine to ‘sign them off’ as being appropriate in particular circumstances. Also, whole classes of ‘code smells’ may be irrelevant for a particular database. The use of proprietary SQL, for example, is only a ‘code smell’ if there is a chance that the database will have to be ported to another RDBMS. The use of dynamic SQL is a risk only with certain security models. As the saying goes,  a CodeSmell is a hint of possible bad practice to a pragmatist, but a sure sign of bad practice to a purist. Plamen Ratchev’s wonderful article Ten Common SQL Programming Mistakes lists some of these ‘code smells’ along with out-and-out mistakes, but there are more. The use of nested transactions, for example, isn’t entirely incorrect, even though the database engine ignores all but the outermost: but it does flag up the possibility that the programmer thinks that nested transactions are supported. If anything requires some sort of general agreement, the definition of code smells is one. I’m therefore going to make this Blog ‘dynamic, in that, if anyone twitters a suggestion with a #SQLCodeSmells tag (or sends me a twitter) I’ll update the list here. If you add a comment to the blog with a suggestion of what should be added or removed, I’ll do my best to oblige. In other words, I’ll try to keep this blog up to date. The name against each 'smell' is the name of the person who Twittered me, commented about or who has written about the 'smell'. it does not imply that they were the first ever to think of the smell! Use of deprecated syntax such as *= (Dave Howard) Denormalisation that requires the shredding of the contents of columns. (Merrill Aldrich) Contrived interfaces Use of deprecated datatypes such as TEXT/NTEXT (Dave Howard) Datatype mis-matches in predicates that rely on implicit conversion.(Plamen Ratchev) Using Correlated subqueries instead of a join   (Dave_Levy/ Plamen Ratchev) The use of Hints in queries, especially NOLOCK (Dave Howard /Mike Reigler) Few or No comments. Use of functions in a WHERE clause. (Anil Das) Overuse of scalar UDFs (Dave Howard, Plamen Ratchev) Excessive ‘overloading’ of routines. The use of Exec xp_cmdShell (Merrill Aldrich) Excessive use of brackets. (Dave Levy) Lack of the use of a semicolon to terminate statements Use of non-SARGable functions on indexed columns in predicates (Plamen Ratchev) Duplicated code, or strikingly similar code. Misuse of SELECT * (Plamen Ratchev) Overuse of Cursors (Everyone. Special mention to Dave Levy & Adrian Hills) Overuse of CLR routines when not necessary (Sam Stange) Same column name in different tables with different datatypes. (Ian Stirk) Use of ‘broken’ functions such as ‘ISNUMERIC’ without additional checks. Excessive use of the WHILE loop (Merrill Aldrich) INSERT ... EXEC (Merrill Aldrich) The use of stored procedures where a view is sufficient (Merrill Aldrich) Not using two-part object names (Merrill Aldrich) Using INSERT INTO without specifying the columns and their order (Merrill Aldrich) Full outer joins even when they are not needed. (Plamen Ratchev) Huge stored procedures (hundreds/thousands of lines). Stored procedures that can produce different columns, or order of columns in their results, depending on the inputs. Code that is never used. Complex and nested conditionals WHILE (not done) loops without an error exit. Variable name same as the Datatype Vague identifiers. Storing complex data  or list in a character map, bitmap or XML field User procedures with sp_ prefix (Aaron Bertrand)Views that reference views that reference views that reference views (Aaron Bertrand) Inappropriate use of sql_variant (Neil Hambly) Errors with identity scope using SCOPE_IDENTITY @@IDENTITY or IDENT_CURRENT (Neil Hambly, Aaron Bertrand) Schemas that involve multiple dated copies of the same table instead of partitions (Matt Whitfield-Atlantis UK) Scalar UDFs that do data lookups (poor man's join) (Matt Whitfield-Atlantis UK) Code that allows SQL Injection (Mladen Prajdic) Tables without clustered indexes (Matt Whitfield-Atlantis UK) Use of "SELECT DISTINCT" to mask a join problem (Nick Harrison) Multiple stored procedures with nearly identical implementation. (Nick Harrison) Excessive column aliasing may point to a problem or it could be a mapping implementation. (Nick Harrison) Joining "too many" tables in a query. (Nick Harrison) Stored procedure returning more than one record set. (Nick Harrison) A NOT LIKE condition (Nick Harrison) excessive "OR" conditions. (Nick Harrison) User procedures with sp_ prefix (Aaron Bertrand) Views that reference views that reference views that reference views (Aaron Bertrand) sp_OACreate or anything related to it (Bill Fellows) Prefixing names with tbl_, vw_, fn_, and usp_ ('tibbling') (Jeremiah Peschka) Aliases that go a,b,c,d,e... (Dave Levy/Diane McNurlan) Overweight Queries (e.g. 4 inner joins, 8 left joins, 4 derived tables, 10 subqueries, 8 clustered GUIDs, 2 UDFs, 6 case statements = 1 query) (Robert L Davis) Order by 3,2 (Dave Levy) MultiStatement Table functions which are then filtered 'Sel * from Udf() where Udf.Col = Something' (Dave Ballantyne) running a SQL 2008 system in SQL 2000 compatibility mode(John Stafford)

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  • SQL SERVER – Guest Post – Architecting Data Warehouse – Niraj Bhatt

    - by pinaldave
    Niraj Bhatt works as an Enterprise Architect for a Fortune 500 company and has an innate passion for building / studying software systems. He is a top rated speaker at various technical forums including Tech·Ed, MCT Summit, Developer Summit, and Virtual Tech Days, among others. Having run a successful startup for four years Niraj enjoys working on – IT innovations that can impact an enterprise bottom line, streamlining IT budgets through IT consolidation, architecture and integration of systems, performance tuning, and review of enterprise applications. He has received Microsoft MVP award for ASP.NET, Connected Systems and most recently on Windows Azure. When he is away from his laptop, you will find him taking deep dives in automobiles, pottery, rafting, photography, cooking and financial statements though not necessarily in that order. He is also a manager/speaker at BDOTNET, Asia’s largest .NET user group. Here is the guest post by Niraj Bhatt. As data in your applications grows it’s the database that usually becomes a bottleneck. It’s hard to scale a relational DB and the preferred approach for large scale applications is to create separate databases for writes and reads. These databases are referred as transactional database and reporting database. Though there are tools / techniques which can allow you to create snapshot of your transactional database for reporting purpose, sometimes they don’t quite fit the reporting requirements of an enterprise. These requirements typically are data analytics, effective schema (for an Information worker to self-service herself), historical data, better performance (flat data, no joins) etc. This is where a need for data warehouse or an OLAP system arises. A Key point to remember is a data warehouse is mostly a relational database. It’s built on top of same concepts like Tables, Rows, Columns, Primary keys, Foreign Keys, etc. Before we talk about how data warehouses are typically structured let’s understand key components that can create a data flow between OLTP systems and OLAP systems. There are 3 major areas to it: a) OLTP system should be capable of tracking its changes as all these changes should go back to data warehouse for historical recording. For e.g. if an OLTP transaction moves a customer from silver to gold category, OLTP system needs to ensure that this change is tracked and send to data warehouse for reporting purpose. A report in context could be how many customers divided by geographies moved from sliver to gold category. In data warehouse terminology this process is called Change Data Capture. There are quite a few systems that leverage database triggers to move these changes to corresponding tracking tables. There are also out of box features provided by some databases e.g. SQL Server 2008 offers Change Data Capture and Change Tracking for addressing such requirements. b) After we make the OLTP system capable of tracking its changes we need to provision a batch process that can run periodically and takes these changes from OLTP system and dump them into data warehouse. There are many tools out there that can help you fill this gap – SQL Server Integration Services happens to be one of them. c) So we have an OLTP system that knows how to track its changes, we have jobs that run periodically to move these changes to warehouse. The question though remains is how warehouse will record these changes? This structural change in data warehouse arena is often covered under something called Slowly Changing Dimension (SCD). While we will talk about dimensions in a while, SCD can be applied to pure relational tables too. SCD enables a database structure to capture historical data. This would create multiple records for a given entity in relational database and data warehouses prefer having their own primary key, often known as surrogate key. As I mentioned a data warehouse is just a relational database but industry often attributes a specific schema style to data warehouses. These styles are Star Schema or Snowflake Schema. The motivation behind these styles is to create a flat database structure (as opposed to normalized one), which is easy to understand / use, easy to query and easy to slice / dice. Star schema is a database structure made up of dimensions and facts. Facts are generally the numbers (sales, quantity, etc.) that you want to slice and dice. Fact tables have these numbers and have references (foreign keys) to set of tables that provide context around those facts. E.g. if you have recorded 10,000 USD as sales that number would go in a sales fact table and could have foreign keys attached to it that refers to the sales agent responsible for sale and to time table which contains the dates between which that sale was made. These agent and time tables are called dimensions which provide context to the numbers stored in fact tables. This schema structure of fact being at center surrounded by dimensions is called Star schema. A similar structure with difference of dimension tables being normalized is called a Snowflake schema. This relational structure of facts and dimensions serves as an input for another analysis structure called Cube. Though physically Cube is a special structure supported by commercial databases like SQL Server Analysis Services, logically it’s a multidimensional structure where dimensions define the sides of cube and facts define the content. Facts are often called as Measures inside a cube. Dimensions often tend to form a hierarchy. E.g. Product may be broken into categories and categories in turn to individual items. Category and Items are often referred as Levels and their constituents as Members with their overall structure called as Hierarchy. Measures are rolled up as per dimensional hierarchy. These rolled up measures are called Aggregates. Now this may seem like an overwhelming vocabulary to deal with but don’t worry it will sink in as you start working with Cubes and others. Let’s see few other terms that we would run into while talking about data warehouses. ODS or an Operational Data Store is a frequently misused term. There would be few users in your organization that want to report on most current data and can’t afford to miss a single transaction for their report. Then there is another set of users that typically don’t care how current the data is. Mostly senior level executives who are interesting in trending, mining, forecasting, strategizing, etc. don’t care for that one specific transaction. This is where an ODS can come in handy. ODS can use the same star schema and the OLAP cubes we saw earlier. The only difference is that the data inside an ODS would be short lived, i.e. for few months and ODS would sync with OLTP system every few minutes. Data warehouse can periodically sync with ODS either daily or weekly depending on business drivers. Data marts are another frequently talked about topic in data warehousing. They are subject-specific data warehouse. Data warehouses that try to span over an enterprise are normally too big to scope, build, manage, track, etc. Hence they are often scaled down to something called Data mart that supports a specific segment of business like sales, marketing, or support. Data marts too, are often designed using star schema model discussed earlier. Industry is divided when it comes to use of data marts. Some experts prefer having data marts along with a central data warehouse. Data warehouse here acts as information staging and distribution hub with spokes being data marts connected via data feeds serving summarized data. Others eliminate the need for a centralized data warehouse citing that most users want to report on detailed data. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Best Practices, Business Intelligence, Data Warehousing, Database, Pinal Dave, PostADay, Readers Contribution, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Finding a person in the forest

    - by PointsToShare
    © 2011 By: Dov Trietsch. All rights reserved finding a person in the forest or Limiting the AD result in SharePoint People Picker There are times when we need to limit the SharePoint audience of certain farms or servers or site collections to a particular audience. One of my experiences involved limiting access to US citizens, another to a particular location. Now, most of us – your humble servant included – are not Active Directory experts – but we must be able to handle the “audience restrictions” as required. So here is how it’s done in a nutshell. Important note. Not all could be done in PowerShell (at least not yet)! There are no Windows PowerShell commands to configure People Picker. The stsadm command is: stsadm -o setproperty -pn peoplepicker-searchadcustomquery -pv ADQuery –url http://somethingOrOther Note the long-hyphenated property name. Now to filling the ADQuery.   LDAP Query in a nutshell Syntax LDAP is no older than SQL and an LDAP query is actually a query against the LDAP Database. LDAP attributes are the equivalent of Database columns, so why do we have to learn a new query language? Beats me! But we must, so here it is. The syntax of an LDAP query string is made of individual statements with relational operators including: = Equal <= Lower than or equal >= Greater than or equal… and memberOf – a group membership. ! Not * Wildcard Equal and memberOf are the most commonly used. Checking for absence uses the ! – not and the * - wildcard Example: (SN=Grant) All whose last name – SurName – is Grant Example: (!(SN=Grant)) All except Grant Example: (!(SN=*)) all where there is no SurName i.e SurName is absent (probably Rappers). Example: (CN=MyGroup) Common Name is MyGroup.  Example: (GN=J*) all the Given Names that start with J (JJ, Jane, Jon, John, etc.) The cryptic SN, CN, GN, etc. are attributes and more about them later All the queries are enclosed in parentheses (Query). Complex queries are comprised of sets that are in AND or OR conditions. AND is denoted by the ampersand (&) and the OR is denoted by the vertical pipe (|). The general syntax is that of the Prefix polish notation where the operand precedes the variables. E.g +ab is the sum of a and b. In an LDAP query (&(A)(B)) will garner the objects for which both A and B are true. In an LDAP query (&(A)(B)(C)) will garner the objects for which A, B and C are true. There’s no limit to the number of conditions. In an LDAP query (|(A)(B)) will garner the objects for which either A or B are true. In an LDAP query (|(A)(B)(C)) will garner the objects for which at least one of A, B and C is true. There’s no limit to the number of conditions. More complex queries have both types of conditions and the parentheses determine the order of operations. Attributes Now let’s get into the SN, CN, GN, and other attributes of the query SN – is the SurName (last name) GN – is the Given Name (first name) CN – is the Common Name, usually GN followed by SN OU – is an Organization Unit such as division, department etc. DC – is a Domain Content in the AD forest l – lower case ‘L’ stands for location. Jerusalem anybody? Or Katmandu. UPN – User Principal Name, is usually the first part of an email address. By nature it is unique in the forest. Most systems set the UPN to be the first initial followed by the SN of the person involved. Some limit the total to 8 characters. If we have many ‘jsmith’ we have to somehow distinguish them from each other. DN – is the distinguished name – a name unique to AD forest in which it lives. Usually it’s a CN with some domain or group distinguishers. DN is important in conjunction with the memberOf relation. Groups have stricter requirement. Each group has to have a unique name - its CN and it has to be unique regardless of its place. See more below. All of the attributes are case insensitive. CN, cn, Cn, and cN are identical. objectCategory is an element that requires special consideration. AD contains many different object like computers, printers, and of course people and groups. In the queries below, we’re limiting our search to people (person). Putting it altogether Let’s get a list of all the Johns in the SPAdmin group of the Jerusalem that local domain. (&(objectCategory=person)(memberOf=cn=SPAdmin,ou=Jerusalem,dc=local)) The memberOf=cn=SPAdmin uses the cn (Common Name) of the SPAdmin group. This is how the memberOf relation is used. ‘SPAdmin’ is actually the DN of the group. Also the memberOf relation does not allow wild cards (*) in the group name. Also, you are limited to at most one ‘OU’ entry. Let’s add Marvin Minsky to the search above. |(&(objectCategory=person)(memberOf=cn=SPAdmin,ou=Jerusalem,dc=local))(CN=Marvin Minsky) Here I added the or pipeline at the beginning of the query and put the CN requirement for Minsky at the end. Note that if Marvin was already in the prior result, he’s not going to be listed twice. One last note: You may see a dryer but more complete list of attributes rules and examples in: http://www.tek-tips.com/faqs.cfm?fid=5667 And finally (thus negating the claim that my previous note was last), to the best of my knowledge there are 3 more ways to limit the audience. One is to use the peoplepicker-searchadcustomfilter property using the same ADQuery. This works only in SP1 and above. The second is to limit the search to users within this particular site collection – the property name is peoplepicker-onlysearchwithinsitecollection and the value is yes (-pv yes) And the third is –pn peoplepicker-serviceaccountdirectorypaths –pv “OU=ou1,DC=dc1…..” Again you are limited to at most one ‘OU’ phrase – no OU=ou1,OU=ou2… And now the real end. The main property discussed in this sprawling and seemingly endless monogram – peoplepicker-searchadcustomquery - is the most general way of getting the job done. Here are a few examples of command lines that worked and some that didn’t. Can you see why? C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (Title=David) Operation completed successfully. C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (!Title=David) Operation completed successfully. C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (OU=OURealName,OU=OUMid,OU=OUTop,DC=TopDC,DC=MidDC,DC=BottomDC) Command line error. Too many OUs C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (OU=OURealName) Operation completed successfully. C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (DC=TopDC,DC=MidDC,DC=BottomDC) Operation completed successfully. C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\BIN>stsa dm -o setproperty -url http://somethingOrOther -pn peoplepicker-searchadcustomfi lter -pv (OU=OURealName,DC=TopDC,DC=MidDC,DC=BottomDC) Operation completed successfully.   That’s all folks!

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  • PeopleSoft Upgrades, Fusion, & BI for Leading European PeopleSoft Applications Customers

    - by Mark Rosenberg
    With so many industry-leading services firms around the globe managing their businesses with PeopleSoft, it’s always an adventure setting up times and meetings for us to keep in touch with them, especially those outside of North America who often do not get to join us at Oracle OpenWorld. Fortunately, during the first two weeks of May, Nigel Woodland (Oracle’s Service Industries Director for the EMEA region) and I successfully blocked off our calendars to visit seven different customers spanning four countries in Western Europe. We met executives and leaders at four Staffing industry firms, two Professional Services firms that engage in consulting and auditing, and a Financial Services firm. As we shared the latest information regarding product capabilities and plans, we also gained valuable insight into the hot technology topics facing these businesses. What we heard was both informative and inspiring, and I suspect other Oracle PeopleSoft applications customers can benefit from one or more of the following observations from our trip. Great IT Plans Get Executed When You Respect the Users Each of our visits followed roughly the same pattern. After introductions, Nigel outlined Oracle’s product and technology strategy, including a discussion of how we at Oracle invest in each layer of the “technology stack” to provide customers with unprecedented business management capabilities and choice. Then, I provided the specifics of the PeopleSoft product line’s investment strategy, detailing the dramatic number of rich usability and functionality enhancements added to release 9.1 since its general availability in 2009 and the game-changing capabilities slated for 9.2. What was most exciting about each of these discussions was that shortly after my talking about what customers can do with release 9.1 right now to drive up user productivity and satisfaction, I saw the wheels turning in the minds of our audiences. Business analyst and end user-configurable tools and technologies, such as WorkCenters and the Related Action Framework, that provide the ability to tailor a “central command center” to the exact needs of each recruiter, biller, and every other role in the organization were exactly what each of our customers had been looking for. Every one of our audiences agreed that these tools which demonstrate a respect for the user would finally help IT pole vault over the wall of resistance that users had often raised in the past. With these new user-focused capabilities, IT is positioned to definitively partner with the business, instead of drag the business along, to unlock the value of their investment in PeopleSoft. This topic of respecting the user emerged during our very first visit, which was at Vital Services Group at their Head Office “The Mill” in Manchester, England. (If you are a student of architecture and are ever in Manchester, you should stop in to see this amazingly renovated old mill building.) I had just finished explaining our PeopleSoft 9.2 roadmap, and Mike Code, PeopleSoft Systems Manager for this innovative staffing company, said, “Mark, the new features you’ve shown us in 9.1/9.2 are very relevant to our business. As we forge ahead with the 9.1 upgrade, the ability to configure a targeted user interface with WorkCenters, Related Actions, Pivot Grids, and Alerts will enable us to satisfy the business that this upgrade is for them and will deliver tangible benefits. In fact, you’ve highlighted that we need to start talking to the business to keep up the momentum to start reviewing the 9.2 upgrade after we get to 9.1, because as much as 9.1 and PeopleTools 8.52 offers, what you’ve shown us for 9.2 is what we’ve envisioned was ultimately possible with our investment in PeopleSoft applications.” We also received valuable feedback about our investment for the Staffing industry when we visited with Hans Wanders, CIO of Randstad (the second largest Staffing company in the world) in the Netherlands. After our visit, Hans noted, “It was very interesting to see how the PeopleSoft applications have developed. I was truly impressed by many of the new developments.” Hans and Mike, sincere thanks for the validation that our team’s hard work and dedication to “respecting the users” is worth the effort! Co-existence of PeopleSoft and Fusion Applications Just Makes Sense As a “product person,” one of the most rewarding things about visiting customers is that they actually want to talk to me. Sometimes, they want to discuss a product area that we need to enhance; other times, they are interested in learning how to extract more value from their applications; and still others, they want to tell me how they are using the applications to drive real value for the business. During this trip, I was very pleased to hear that several of our customers not only thought the co-existence of Fusion applications alongside PeopleSoft applications made sense in theory, but also that they were aggressively looking at how to deploy one or more Fusion applications alongside their PeopleSoft HCM and FSCM applications. The most common deployment plan in the works by three of the organizations is to upgrade to PeopleSoft 9.1 or 9.2, and then adopt one of the new Fusion HCM applications, such as Fusion Performance Management or the full suite of  Fusion Talent Management. For example, during an applications upgrade planning discussion with the staffing company Hays plc., Mark Thomas, who is Hays’ UK IT Director, commented, “We are very excited about where we can go with the latest versions of the PeopleSoft applications in conjunction with Fusion Talent Management.” Needless to say, this news was very encouraging, because it reiterated that our applications investment strategy makes good business sense for our customers. Next Generation Business Intelligence Is the Key to the Future The third, and perhaps most exciting, lesson I learned during this journey is that our audiences already know that the latest generation of Business Intelligence technologies will be the “secret sauce” for organizations to transform business in radical ways. While a number of the organizations we visited on the trip have deployed or are deploying Oracle Business Intelligence Enterprise Edition and the associated analytics applications to provide dashboards of easy-to-understand, user-configurable metrics that help optimize business performance according to current operating procedures, what’s most exciting to them is being able to use Business Intelligence to change the way an organization does business, grows revenue, and makes a profit. In particular, several executives we met asked whether we can help them minimize the need to have perfectly structured data and at the same time generate analytics that improve order fulfillment decision-making. To them, the path to future growth lies in having the ability to analyze unstructured data rapidly and intuitively and leveraging technology’s ability to detect patterns that a human cannot reasonably be expected to see. For illustrative purposes, here is a good example of a business problem where analyzing a combination of structured and unstructured data can produce better results. If you have a resource manager trying to decide which person would be the best fit for an assignment in terms of ensuring (a) client satisfaction, (b) the individual’s satisfaction with the work, (c) least travel distance, and (d) highest margin, you traditionally compare resource qualifications to assignment needs, calculate margins on past work with the client, and measure distances. To perform these comparisons, you are likely to need the organization to have profiles setup, people ranked against profiles, margin targets setup, margins measured, distances setup, distances measured, and more. As you can imagine, this requires organizations to plan and implement data setup, capture, and quality management initiatives to ensure that dependable information is available to support resourcing analysis and decisions. In the fast-paced, tight-budget world in which most organizations operate today, the effort and discipline required to maintain high-quality, structured data like those described in the above example are certainly not desirable and in some cases are not feasible. You can imagine how intrigued our audiences were when I informed them that we are ready to help them analyze volumes of unstructured data, detect trends, and produce recommendations. Our discussions delved into examples of how the firms could leverage Oracle’s Secure Enterprise Search and Endeca technologies to keyword search against, compare, and learn from unstructured resource and assignment data. We also considered examples of how they could employ Oracle Real-Time Decisions to generate statistically significant recommendations based on similar resourcing scenarios that have produced the desired satisfaction and profit margin results. --- Although I had almost no time for sight-seeing during this trip to Europe, I have to say that it may have been one of the most energizing and engaging trips of my career. Showing these dedicated customers how they can give every user a uniquely tailored set of tools and address business problems in ways that have to date been impossible made the journey across the Atlantic more than worth it. If any of these three topics intrigue you, I’d recommend you contact your Oracle applications representative to arrange for more detailed discussions with the appropriate members of our organization.

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  • Beyond Chatting: What ‘Social’ Means for CRM

    - by Natalia Rachelson
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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